Work from home with TurboTax Product Expert
Get paid $18.50 per hour¹
Get a $405 Certification bonus³
Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday⁴
Earn an additional $5/hr from April 9-15 for all hours worked
Fast 24 hour Certification³
As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. Most of these questions concern Downloading, Logging In, Getting Started with Basic Navigation, Importing Documents, Printing and Filing and very basic Tax questions. We'll give you amazing continuous support for everything.
Get paid $18.50 per hour¹
Earn a $405 Bonus just for participating in getting certified as a TurboTax Product Expert³
$5.00 per hour Turbo Bonus Boost: Enjoy the bonus from April 9th through 15th with unlimited hours available, must work a minimum of 8 hours each day on April 13th, 14th, and 15th to qualify
Certification takes place over 3 days
Build your own schedule with flexible hours anytime between 8am EST and 12am midnight EST Monday to Sunday⁴
Minimum 25 hours per week required, want to work more? Go for it!¹
You'll be assigned an SME (Subject Matter Expert) who will support you during live calls. Plus Support an (MPS) Marketplace Performance Specialist as your advocate
Required Experience & Skills To be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the following:
This role doesn't require any specific accounting background. We're looking for enthusiastic individuals who are eager to learn and help TurboTax customers with their questions.
Strong communication is key in assisting customers with TurboTax products and tax return software. You'll need to articulate solutions clearly and empathetically.
The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service.
$28k-44k yearly est. 22d ago
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Remote FinTech Product Analyst - AI Trainer ($50-$60/hour)
Data Annotation
Work from home job in Dover, DE
We are looking for a finance professional to join our team to train AI models. You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the quality of each model.
In this role you will need to hold an expert level of financial reasoning- a completed or in progress Masters/PhD is preferred. Other related fields include, but are not limited to: Financial Accounting, Investment Banking, Wealth Management, and Insurance Planning.
Benefits:
● This is a full-time or part-time REMOTE position
● You'll be able to choose which projects you want to work on
● You can work on your own schedule
● Projects are paid hourly starting at $50-$60 USD per hour, with bonuses on high-quality and high-volume work
Responsibilities:
● Give AI chatbots diverse and complex problems and evaluate their outputs
● Evaluate the quality produced by AI models for correctness and performance
Qualifications:
● Fluency in English (native or bilingual level)
● Detail-oriented
● Proficient in financial analysis, financial modeling, data analysis, and other reasoning exercises related to finance management
● A current, in progress, or completed Masters and/or PhD is is preferred but not required
Note: Payment is made via PayPal. We will never ask for any money from you. PayPal will handle any currency conversions from USD. This is an independent contract position.
$50-60 hourly 60d+ ago
Remote Legal Expert - AI Trainer
Superannotate
Work from home job in Dover, DE
In this hourly, remote contractor role, you will review AI-generated legal analyses and/or generate expert legal content, evaluating reasoning quality and step-by-step issue-spotting while providing precise written feedback. You will assess answers for accuracy, clarity, and adherence to the prompt; identify errors in legal methodology or doctrine; fact-check citations and stated rules; write high-quality explanations and model solutions; and rate and compare multiple responses based on correctness and reasoning quality. This role is with SME Careers, a fast-growing AI Data Services company and subsidiary of SuperAnnotate, delivering training data for many of the world's largest AI companies and foundation-model labs. Your legal expertise directly helps improve the world's premier AI models by making their legal reasoning more accurate, reliable, and clearly explained.
Key Responsibilities:
• Develop AI Training Content: Create detailed prompts in various topics and responses to guide AI learning, ensuring the models reflect a comprehensive understanding of diverse subjects.
• Optimize AI Performance: Evaluate and rank AI responses to enhance the model's accuracy, fluency, and contextual relevance.
• Ensure Model Integrity: Test AI models for potential inaccuracies or biases, validating their reliability across use cases.
Your Profile:
• Bachelor's degree (or higher) in Law (JD/LLB), Legal Studies, Public Policy, or Political Science, with strong grounding in Constitutional Law, Contracts, Torts, Criminal Law, Civil Procedure, and Regulatory/Administrative Law.
• 5+ years of professional experience in Law, Legal Studies, Public Policy, or Political Science.
• Strong legal reasoning and issue-spotting skills, including statutory interpretation, case analysis, and translating facts into elements and defenses.
• Fluent in compliance concepts, rights & obligations analysis, and policy frameworks; able to identify missing facts and assumptions that change outcomes.
• Exceptional attention to detail when checking rule statements, citations, jurisdictional relevance, procedural posture, and logical consistency; Minimum C1 English proficiency.
• Able to write clear, structured feedback that explains errors and the correct reasoning path without unnecessary verbosity.
• Reliable, self-directed, and able to deliver consistent quality in an hourly, remote contractor workflow across time zones.
• Previous experience with AI data training/annotation, expert review, legal editing, or QA is strongly preferred.
$72k-122k yearly est. 3d ago
Work from Home - Need Extra Cash??
Launch Potato
Work from home job in Newark, DE
Earn Extra Cash While Working From Home Make extra cash with this list of side gigs-part-time, passive income, and flexible options! Your Next Side Hustle Start Earning Today!
$39k-62k yearly est. 16h ago
Remote Online Product Support - No Experience
Glocpa
Work from home job in Dover, DE
We're looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.
$33k-45k yearly est. 60d+ ago
Physician / Administration / Delaware / Permanent / Medical Director - Medicaid (remote)
Humana 4.8
Work from home job in Wyoming, DE
Become a part of our caring community and help us put health first The Medical Director relies on medical background and reviews health claims. The Medical Director work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors.
$208k-294k yearly est. 16h ago
Work From Home - Remote Market Research Contributor
Opinion Bureau
Work from home job in Newark, DE
Take quick online surveys and earn rewards for sharing your thoughts. Join today - it's free and easy!
$89k-142k yearly est. 16h ago
Physician / Non Clinical Physician Jobs / Delaware / Permanent / Physician Consultant, Commercial
Ebsco Information Services
Work from home job in Wyoming, DE
EBSCO Information Services (EBSCO) delivers a fully optimized research experience, seamlessly integrated with a powerful discovery platform to support the information needs and maximize the research experience of our end-users. Headquartered in Ipswich, MA, EBSCO employs more than 2,700 people worldwide, with most embracing hybrid or remote work models. As an AI-enabled service leader, we thrive on innovation, forward-thinking strategies, and the dedication of our exceptional team.
$79k-104k yearly est. 16h ago
Customer Service Representative - Remote - 50k-60k/Year
Spade Recruiting USA
Work from home job in Dover, DE
We're looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day providing outstanding service and product knowledge.
Duties:
• Distributes all benefit enrollment materials and determines eligibility.
• Handle incoming customer service calls
• Dispatch incoming customer phone calls
• Accept customer calls and return customer
• Respond to client requests for coverages while representing their best interests.
• Create and explain individualized policies via our Needs Analysis system.
• Work and learn from management teams to stay up to date on new products, services, and policies.
Job Benefits:
• Full training provided
• 100% work from home.
• Competitive compensation.
• Paid weekly along with earned bonuses.
• Career advancement opportunities.
• Full benefits after 3 months.
• Values a healthy work-life balance
$29k-38k yearly est. 60d+ ago
Data Entry Product Support - No Experience
Glocpa
Work from home job in Newark, DE
We're looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.
$29k-35k yearly est. 60d+ ago
Client Experience & Journey Coordinator/Remote
Effortless Travel Solutions ETS
Work from home job in Dover, DE
Job Description
We are seeking detail-oriented and customer-focused individuals to join our team as Client Journey Coordinators. In this role, you will support clients throughout the travel planning process by providing information, coordination, and personalized service to ensure smooth and memorable experiences.
This position is ideal for individuals who enjoy helping others, communicating with clients, and working remotely with flexible scheduling.
Key Responsibilities:
Communicate with clients to understand travel preferences and goals
Provide accurate destination information and tailored recommendations
Coordinate and organize travel itineraries
Assist clients before, during, and after travel as needed
Utilize booking and client management systems (training provided)
Maintain timely and professional communication
What We Offer:
Fully remote work environment
Flexible schedule
Access to industry tools and training
Opportunities for professional development
Travel-related benefits and perks (details discussed during onboarding)
Supportive and collaborative team environment
$37k-62k yearly est. 8d ago
Technical Lead - Managed Services (Remote)
Cognizant 4.6
Work from home job in Dover, DE
**_*Please note this role is not able to offer visa transfer or sponsorship now or in the future_** As a **Technical Lead - Managed Services** you will make an impact as the primary point of contact for all domain-related queries and issues. You will be a valued member of the team and work collaboratively with management, team members and client.
In a Managed Services environment, the technical lead acts as the bridge between Level 1/2 support teams and the core engineering/development teams. Primary goal is ensuring system stability, rapid incident resolution, and continuous operational improvement for the Digital Commerce platform.
Below is a breakdown of day-to-day responsibilities, categorized by function, specifically tailored to the Spring Boot (GCP) and Adobe Experience Manager (AEM) stack.
We believe **remote** is the way forward as we strive to provide flexibility wherever possible. Based on this role's business requirements, if this is a hybrid position, it will require 3-4 days a week in the client or Cognizant office. Regardless of your working arrangement, we are here to support a healthy work-life balance though our various wellbeing programs.
The working arrangements for this role are accurate as of the date of posting. This may change based on the project you're engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.
**Location:** **Remote**
**Role & Responsibilities:**
**Incident & Problem Management**
+ High-Severity Incident Command: Lead technical troubleshooting for P1/P2 incidents. You are the "go-to" person when the site goes down or checkout fails.
+ Root Cause Analysis (RCA): Conduct deep-dive investigations into recurring issues.
+ Tech Specifics: Analyze Spring Boot logs (via Splunk/ELK/Cloud Logging) to trace 5xx errors. Investigate Kafka dead-letter queues to find stuck orders or failed messages.
**Database Troubleshooting:**
+ Query MySQL to verify transactional integrity (e.g., "Why did the order status not update?").
+ Inspect MongoDB collections for product catalog inconsistencies.
+ SLA Management: Ensure response and resolution times meet the contractual Service Level Agreements (SLAs).
**Application & Infrastructure Monitoring**
**Proactive Health Checks:**
· Monitor GCP dashboards (Stackdriver/Cloud Monitoring) for CPU spikes or memory leaks in microservices containers
· Check Redis hit/miss ratios to ensure caching is effective and not causing latency
**Batch Job Supervision:**
· Monitor Spring Batch jobs (usually nightly or intra-day) for inventory syncs or pricing updates. Rerun failed steps and fix data anomalies preventing completion.
**AEM & Content Sync:**
· Monitor the replication agents between AEM (Author/Publish) and the commerce engine. Ensure content fragments (images, banners) are rendering correctly on the Node.js front end.
**Release, Deployment & DevOps**
· Release Gatekeeping: Review deployment plans before they go to production to assess risk.
CI/CD Pipeline Support:
· Troubleshoot Jenkins build failures
· Assist with Git merge conflicts or branching strategies during hotfix creation
· Configuration Management: Manage environment variables and secrets in GCP (Secret Manager) or Spring Cloud Config to ensure lower environments match Production configurations where appropriate
**Continuous Improvement & SME Activities**
Knowledge Management: Create and update "Runbooks" and Knowledge Base (KB) articles for L1/L2 support teams (e.g., "How to restart the Apache web server safely" or "Steps to clear the AEM Dispatcher cache").
· Performance Tuning:
· Identify slow API endpoints in Spring Boot.
· Recommend index improvements for MySQL or MongoDB based on slow query logs.
· Capacity Planning: Review traffic trends (e.g., upcoming holiday sales) and recommend scaling strategies for GCP pods
**Vendor Transition & Knowledge Transfer:**
Actively participate in the handoff process from the outgoing vendor, ensuring comprehensive understanding and documentation of existing data pipelines, configurations, and support procedures.
+ Identify potential legal risks and develop strategies to mitigate them.
+ Conduct regular audits to ensure ongoing compliance and process efficiency.
**Required Skills:**
+ Minimum of 12 years relevant work experience
+ **Primary required Tech Stack:** Spring boot Micro services, Spring batch, Node.js
+ **Secondary required Tech-Stack:** Apache, Redis, Mysql, MongoDB, Kafka, Git, Jenkins, Adobe Experience Manager.
Applications will be accepted until **01/13/2026**
The annual salary for this position is between **$100,890 - $186,500** depending on experience and other qualifications of the successful candidate.
This position is also eligible for Cognizant's discretionary annual incentive program, based on performance and subject to the terms of Cognizant's applicable plans.
**Benefits** : Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
· Medical/Dental/Vision/Life Insurance
· Paid holidays plus Paid Time Off
· 401(k) plan and contributions
· Long-term/Short-term Disability
· Paid Parental Leave
· Employee Stock Purchase Plan
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
$100.9k-186.5k yearly 15d ago
Entry-Level Research Assistant (Remote)
Focusgrouppanel
Work from home job in Middletown, DE
Remote Telecommute Work From Home Job Description:
We are looking for remote, telecommuting candidates from all types of work backgrounds and skill levels to join us.
This is a flexible, work from home position with highly competitive pay working as a research participant for various companies.
Work-info: Due to increased demand we are now accepting a limited number of individuals to take part in our nationwide online or in person market research studies.
Work-Pay info:
$50 - $350 (Per 30min. to 2hr. Sessions)
$150 - $3,000 (Multiple Session Studies)
Work-Benefits: **Applicants will have the flexibility to choose particular studies which can be either online, in person or over the telephone.
Flexibility to take part in discussions online or in-person..
No minimum hours or commitment. You can do this part-time or full-time
You get to review and use new products or services before they are launched to the public.
Take part and enjoy free samples from our sponsors and partners in exchange for your honest - feedback of their products.
No commute needed if you choose to only work from home
Participants are wanted to help with research for a variety of topics including but not limited to:
· Food & Beverages
· Entertainment
· Social Media
· Financial
· Retirement
· Gender
· Housing
· Health Issues
· Consumer Products
· Shopping
· Internet Usage
· Vehicles
· Employment
* Participants will have the flexibility to choose any studies based on their ability to participate either online, in person or over the telephone.
Work Responsibilities:
Show up at least 10 minutes prior to discussion start time.
Participate by following any and all written and oral instructions.
Fully complete written survey provided for each panel or study.
MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to the meeting date.
Work Qualifications:
Willing and wanting to participate in one or several of the topics listed above
Be able to read, understand and follow oral and/or written instructions
Have working and reliable internet access
Must be self-motivated and 100% willing & able to complete tasks assigned to you.
Must have either a phone, computer or tablet with either a working camera or webcam
Work Education Requirements:
- Will vary by study but all education backgrounds are acceptable
This is a perfect position for those looking for either temporary, part-time or full-time remote work at home.
Whether your current position or job skill is a data entry clerk, administrative assistant, receptionist, warehouse or factory worker, driver, medical assistant, nurse or health care worker, call center or customer service representative or anyone who is looking for a part-time, remote, work from home job, this is an excellent position to supplement your income with great flexibility and zero prior experience needed.
$37k-60k yearly est. 60d ago
Program Director, R&D PMO
Hologic 4.4
Work from home job in Newark, DE
Are you a seasoned program leader ready to drive large-scale innovation and deliver new medical solutions to market? Join our Business Operations team as a Program Director, R&D PMO and play a pivotal role shaping global product strategy and execution for the Breast and Skeletal Health Solutions division. Open to remote work with 25% travel.
As Program Director, R&D PMO, you will provide strategic program management and operational leadership for the execution of high-impact programs, guiding them from development through commercialization. You'll work across a global, matrixed organization, building bridges between functions and inspiring teams to deliver solutions that improve patient outcomes worldwide.
Key Responsibilities:
* Lead large strategic programs, translating vision into integrated, executable plans-including scenario planning, prioritization, and stage gate approvals.
* Drive global cross-functional teams in a matrix environment, ensuring alignment and focus on strategic goals, risk mitigation, and resource optimization.
* Collaborate with Finance and leadership teams to manage program budgets, forecasts, and variance analysis.
* Oversee program documentation, communications, and stakeholder engagement, ensuring timely dissemination of updates and decisions.
* Ensure cross-functional readiness for governance, stage gate reviews, and escalation resolution.
* Champion PMO best practices, reporting processes, and portfolio analyses.
* Mentor junior team members, fostering a culture of execution, continuous learning, and collaboration.
* Develop and implement KPIs and metrics to evaluate program management effectiveness and drive continuous improvement.
* Lead relevant sub-core teams and, when applicable, align external partnerships for joint development.
* Cultivate a high-performance team culture, motivating and inspiring confidence, trust, and accountability.
* Encourage a growth mindset through mentoring, coaching, and sharing best practices.
* Promote a collaborative environment where ideas are shared, assumptions challenged, and execution excellence is achieved.
What We're Looking For:
* Bachelor's degree required; Master's or PhD strongly preferred.
* 15+ years of experience (12+ years with Master's, 10+ years with PhD) leading large, global cross-functional programs in medical device or regulated industry.
* Demonstrated success delivering medical product introductions globally and navigating complex regulatory environments.
* Prior experience in Marketing or R&D within the medical device industry strongly preferred.
* Expertise in phase/gate approaches to New Product Development and Commercialization.
* Proven track record of developing KPIs, program metrics, and driving PMO process standardization.
* Excellent leadership, communication, and interpersonal skills-with the ability to influence and collaborate at all levels.
* Advanced proficiency in Project Management tools (Smartsheet, MS Project, Power BI/One Pager Pro).
* PMP Certification strongly preferred.
* Experience with ISO and FDA quality systems regulations and medical device development cycles.
Physical & Travel Requirements:
* Ability to sit, stand, walk, reach, stoop, kneel, crouch, or crawl as needed.
* Occasional exposure to hazardous chemicals or materials.
* Travel up to 25%.
So why join Hologic?
We are committed to making Hologic the company where top talent comes to grow. For you to succeed, we want to enable you with the tools and knowledge required and so we provide comprehensive training when you join as well as continued development and training throughout your career. We offer a competitive salary and annual bonus scheme, one of our talent partners can discuss this in more detail with you.
The annualized base salary range for this role is $119,300 - $186,600 and is bonus eligible. Final compensation packages will ultimately depend on factors including relevant experience, skillset, knowledge, geography, education, business needs and market demand.
Agency and Third-Party Recruiter Notice: Agencies that submit a resume to Hologic must have a current executed Hologic Agency Agreement executed by a member of the Human Resource Department. In addition Agencies may only submit candidates to positions for which they have been invited to do so by a Hologic Recruiter. All resumes must be sent to the Hologic Recruiter under these terms or they will not be considered.
As part of our commitment to a fair and accurate evaluation of each candidate's qualifications, we require all applicants to refrain from using AI tools, such as generative AI or automated writing assistance, during any stage of the interview process. Responses influenced by AI may result in disqualification. We appreciate your understanding and cooperation in ensuring a transparent and equitable selection process.
Hologic, Inc. is proud to be an Equal Opportunity Employer inclusive of disability and veterans.
LI-#DS1
$119.3k-186.6k yearly 42d ago
ChristianaCare Body Imaging Radiologist - Hybrid - Newark, DE w/ sign-on bonus
Union Hospital of Cecil County 4.0
Work from home job in Newark, DE
Job Details
ChristianaCare is looking to hire and employ a BE/BC Body Fellowship trained Radiologist to join our Body Imaging Radiology team.
The successful candidate will join a team of excellent subspecialized radiologists! This individual will have the annual earning potential of $650,000.00!
This employed position can read full time onsite at ChristianaCare's Newark Campus or offer a mix of onsite/at home remote readings.
Call ratio of 1:7
NO overnight call - offering an ideal work/life balance
This position will participate in the general/body section call pool with occasional evening shifts.
Following call, the radiologists receive two post call days off during the week following any weekend call.
The Radiology Department is a collegial group of over 40 radiologists, 25 residents and IR fellows.
Work out of a 1,336-bed health system with an extensively established referral base to draw from that is simultaneously experience immense growth
Exciting growth opportunity with upward advancement.
Opportunity to teach and mentor radiology residents
Participate in scholarly activities and collaborate on clinical projects with other departments
About ChristianaCare:
ChristianaCare is one of the country's most dynamic health systems, centered on improving health outcomes, making high-quality care more accessible and lowering health care costs. ChristianaCare includes an extensive network of outpatient services, home health care, medical aid units, three hospitals (1,336 beds), a Level I trauma center and a Level III neonatal intensive care unit, a comprehensive stroke center and regional centers of excellence in heart and vascular care, cancer care and women's health. We rank 21st in the nation for hospital admissions and 6th for admission of stroke patients.
ChristianaCare is a not-for-profit teaching health system with more than 290 residents and fellows. We are continually ranked by US News & World Report as a Best Hospital. With our unique, data-powered care coordination service and a focus on population health and value-based care, ChristianaCare is shaping the future of health care.
Working for ChristianaCare offers the best of urban and suburban living with multiple housing options, excellent restaurants and entertainment venues, quality public and private schools and a short driving distance to popular Delaware and New Jersey beaches. The location provides easy access to Washington, DC, Philadelphia and New York City - all within a short drive or train ride from Newark, DE.
#LI-RC1
#LI-hybrid
Annual Compensation Range $463,752.00 - $653,286.00The above compensation range represents ChristianaCare's good faith and reasonable estimate of compensation at the time of posting for full-time hours in the respective specialty. The actual compensation within this range offered to a successful candidate will depend on a variety of factors, including without limitation the fair market value for physician services in the relevant specialty and the candidate's relevant experience, education, training, credentials, and qualifications as they relate to specific job requirements. The compensation range listed may encompass various forms of applicable compensation for this position, including, but not limited to, productivity incentives, value-based incentives and other ancillary forms of compensation dependent upon operational factors such as hours worked, call coverage and other factors. ChristianaCare will offer compensation at an appropriate point within the above range or, less frequently, may offer a level of compensation outside the listed range as warranted by the circumstances.
Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.
Post End Date
Jun 30, 2026
EEO Posting Statement
ChristianaCare offers a competitive suite of employee benefits to maximize the wellness of you and your family, including health insurance, paid time off, retirement, an employee assistance program. To learn more about our benefits for eligible positions visit *********************************************************
$323k-588k yearly est. Auto-Apply 27d ago
Senior Coordinator, Performance Monitoring
Cardinal Health 4.4
Work from home job in Dover, DE
Cardinal Health Sonexus Access and Patient Support helps specialty pharmaceutical manufacturers remove barriers to care so that patients can access, afford and remain on the therapy they need for a better quality of life. Our diverse expertise in pharma, payer and hub services allows us to deliver best-in-class solutions-driving brand and patient markers of success. We're continuously integrating advanced and emerging technologies to streamline patient onboarding, qualification, and adherence. Our non-commercial specialty pharmacy is centralized at our custom-designed facility outside of Dallas, Texas, empowering manufacturers to rethink the reach and impact of their products.
**Together, we can get life-changing therapies to patients who need them-faster.**
**What Performance Monitoring contributes to Cardinal Health:**
Performance Monitoring is responsible for establishing, maintaining, and enhancing customer business through contract administration, customer orders, and problem resolution. Performance Monitoring is responsible for monitoring, analyzing, and reviewing customer contact quality.
**Responsibilities:**
+ Evaluate calls and cases to assess performance based on a standard set of criteria, providing constructive feedback and recognition to employees to ensure high performance and continuous improvement.
+ Accurately score transactions to gauge employee's quality performance based on organizational and departmental policies and requirements.
+ Monitor and evaluate team performance, whether voice or non-voice, of assigned entity and team, ensuring adherence to company quality standards, and compliance with industry regulations.
+ Track and report any trends from the customer experience that can be improved or celebrated.
+ Analyze and provide weekly & monthly trend analysis to leadership.
+ Provide support to leadership by participating in and hosting internal/external client calibration sessions.
+ Engage in and lead projects to promote quality enhancements and/or broaden services for the team.
+ Maintain a comprehensive understanding of quality systems and methodologies as well as knowledge of applicable regulations, standards, and operating procedures.
+ Conduct investigations/root cause analysis and formulate corrective action recommendations.
+ Show an understanding of the program requirements and be capable of conducting gap assessments based on those requirements.
+ Uphold quality standards that adhere to company, regulatory, and HIPAA policies and procedures.
+ Collaborate across various functions, interpret requirements, educate and influence others regarding those requirements.
+ Identify training needs or potential disciplinary actions which will be reported to leadership.
+ Build strong customer relationships and deliver customer-centric solutions.
+ Optimize work processes by identifying effective and efficient methods to complete tasks, with an emphasis on continuous improvement.
+ Develop strategic alliances and cooperate with stakeholders to achieve mutual goals.
+ Demonstrate resourcefulness by adeptly securing and efficiently deploying resources.
+ Analyze complex and high-quality, sometimes contradictory, information to solve problems effectively.
+ Hold oneself and others accountable for meeting commitments and objectives.
+ Exhibit situational adaptability by adjusting approach and demeanor in real time to meet the changing demands of various situations.
+ Create and implement diverse communication strategies that clearly address the specific requirements of various target audiences.
**Qualifications:**
+ HS Diploma, GED or technical certification in related field or equivalent experience, preferred. Diploma or degree in relevant field desirable.
+ 3+ years' call quality audit experience strongly preferred.
+ 3+ years' experience in a patient support program or hub field would be an asset.
+ Adverse Event reporting and reconciliation experience strongly preferred.
+ Data collection and trend reporting experience is essential for this role.
+ Proficiency in MS Office applications required - Outlook, Excel, PowerPoint, and Word.
+ Excellent verbal and written communication skills.
+ High regard for superior quality of service.
+ Ability to prioritize and manage multiple responsibilities.
+ Experience handling tasks where attention to detail is critical to success.
+ Bilingual Spanish would be an asset.
**What is expected of you and others at this level:**
+ Demonstrates strong leadership and collaboration skills with a proven ability to develop and execute effective quality assurance programs.
+ Works independently within established procedures; may receive general guidance on new assignments.
+ May provide general guidance or technical assistance to less experienced team members.
+ Excellent attention to detail and problem-solving skills.
+ Strong communication and interpersonal skills.
+ Ability to analyze data and generate reports.
+ Ability to drive process improvements and implement quality assurance procedures.
**TRAINING AND WORK SCHEDULES** : Your new hire training will take place 8:00am-5:00pm CST, mandatory attendance is required.
This position is full-time (8-hour shifts, 40 hours/week). Employees are required to have flexibility to work any of our shift schedules during our normal business hours of Monday-Friday, 7:00am- 8:00pm CST.
**REMOTE DETAILS:** You will work remotely, full-time. It will require a dedicated, quiet, private, distraction free environment with access to high-speed internet. We will provide you with the computer, technology and equipment needed to successfully perform your job. You will be responsible for providing high-speed internet. Internet requirements include the following:
+ Maintain a secure, high-speed, broadband internet connection (DSL, Cable, or Fiber) at the remote location. Dial-up, satellite, WIFI, Cellular connections are NOT acceptable.
+ Download speed of 15Mbps (megabyte per second)
+ Upload speed of 5Mbps (megabyte per second)
+ Ping Rate Maximum of 30ms (milliseconds)
+ Hardwired to the router
+ Surge protector with Network Line Protection for CAH issued equipment
**Anticipated hourly range:** $21.90 per hour - $31.40 per hour
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 1/16/2026. If interested in opportunity, please submit application as soon as possible.
The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
$21.9-31.4 hourly 1d ago
Sr Customs Manager - Customs Strategic Initiatives
GE Aerospace 4.8
Work from home job in Dover, DE
A member of the GE Aerospace Customs & Transportation team, the Senior Customs Monitoring Analyst is responsible for risk mitigation and process excellence with the monitoring and post-entry function. The overall GE Aerospace Customs team is responsible for supporting the customs operations for import and export activity for the GE Aerospace businesses across all global sites.
The preference is for this person to be located on site in Evendale, OH or in close proximity to Evendale, OH. Open to remote consideration in EST or CST locations with 20% travel to Evendale.
**Job Description**
**Roles and Responsibilities**
+ Lead global customs audit programs, publish results, and ensure corrective actions are properly managed
+ Develop analytics based monitoring of Customs transactions
+ Oversee the Customs & Transportation Risk Assessment and the Customs Compliance Tracker to ensure timely resolution to gaps/issues identified
+ Execute strategy for 3rd party and internal post entry and monitoring processes
+ Ensure all post entry filings (PSC, Protest, Reconciliation) are filed accurately and on-time
+ Support global teams with control development and audit strategy
+ Evaluate existing internal controls and lead implementation of improvement plans
+ Provide Improper Payment and Customs Agent oversight to business units
+ Develop and Lead the Customs Broker due diligence process
+ Lead the agent invoice review process
**Required Qualifications**
+ Bachelor's Degree from an accredited college or university (or a high school diploma/GED with a minimum of 4 years customs experience) + minimum of 5 years customs experience
**Desired Characteristics**
+ Knowledge and understanding of dynamic US Customs regulations (Sec 232, Foreign Trade Zones, IEEPA, Duty Drawback) and global customs regulations
+ Proficient in Microsoft applications and other analytics tools (Alteryx, Spotfire, Tableau)
+ Strong Oral and written communication skills
+ Skilled in supplier management
+ Demonstrated ability to analyze and resolve problems
The salary range for this position is $102,700 - 137,000. The specific salary offered to a candidate may be influenced by a variety of factors including the candidate's experience, their education, and the work location. In addition, this position is eligible for a performance bonus/variable incentive plan.
This posting is expected to close on December 1, 2025.
GE Aerospace offers comprehensive benefits and programs to support your health and, along with programs like HealthAhead, your physical, emotional, financial and social wellbeing. Healthcare benefits include medical, dental, vision, and prescription drug coverage; access to a Health Coach from GE Aerospace; and the Employee Assistance Program, which provides 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Aerospace Retirement Savings Plan, a 401(k) savings plan with company matching contributions and company retirement contributions, as well as access to Fidelity resources and planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability insurance, life insurance, and paid time-off for vacation or illness.
GE Aerospace (General Electric Company or the Company) and its affiliates each sponsor certain employee benefit plans or programs (i.e., is a "Sponsor"). Each Sponsor reserves the right to terminate, amend, suspend, replace or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a Sponsor's welfare benefit plan or program. This document does not create a contract of employment with any individual.
**Additional Information**
GE Aerospace offers a great work environment, professional development, challenging careers, and competitive compensation. GE Aerospace is an Equal Opportunity Employer (****************************************************************************************** . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE Aerospace will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
**Relocation Assistance Provided:** No
\#LI-Remote - This is a remote position
GE Aerospace is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
$102.7k-137k yearly 40d ago
Work From Home - Client Support Manager
Global Elite Group 4.3
Work from home job in Middletown, DE
Step into our legacy of serving working class families, providing life, accident, and supplemental health products to safeguard members of labor unions, credit unions, associations, and their beloved families. We are seeking representatives who can forge long-term relationships with clients, meeting them where they feel most comfortable: their homes, through the convenience of virtual sales.
Suggested Qualifications:• Exhibit excellent communication skills, ensuring clear and effective client interactions.• Possess basic computer knowledge, allowing for seamless virtual engagement.• Showcase a strong work ethic, committing to delivering exceptional service.• Radiate an outgoing, fun, and energetic personality, leaving a positive and lasting impression.• Demonstrate exceptional time management skills, ensuring productive and efficient work.• Prior experience in leadership management is valued, offering opportunities for growth and advancement.
Benefits:• Embrace the freedom of 100% remote work, allowing you to work from the comfort of your own home.• Enjoy the peace of mind that comes with weekly pay, based on a suggested schedule designed for success.• Unlock bonus structured contracts, recognizing your exceptional performance.• Delight in the flexibility of a personalized schedule, accommodating your individual needs.• Benefit from renewals, further rewarding your long-term commitment.
All interviews will be conducted via Zoom, ensuring your safety and convenience. Join us in our commitment to protecting families and become part of our enduring legacy. Submit your application today and embark on a rewarding work-from-home opportunity!
$40k-60k yearly est. Auto-Apply 8d ago
Remote Position - Work From Home P/T-F/T
Gibbons Group 4.6
Work from home job in Dover, DE
The Gibbons Group is seeking a driven and coachable individual! You will become your own boss in this expanding market and can work FULL TIME OR PART TIME.
We train agents to distribute our Living Benefits Life Insurance in their local communities. This is a revolutionary type of life insurance that offers access to death benefits without having to die.
What's in it for you?
This is a 100% commission-based business so there is NO CAP on your income
We have the platform (coaching, training and support) in place
You are IN CONTROL of your income and raises every 2 months based on production
Remote work
We already have the platform (coaching, training and support) in place
Zoom Training Calls 3x a week
Training website for new agents
In Person Training Bootcamps
Direct Mentorship and Training from a Top Manager
What we do:
We offer a revolutionary type of life insurance called living benefit life insurance that offers access to your death benefit without having to die. This new type of life insurance is the industries best kept secret.
We train people to distribute this product in their local communities. We have exclusive, highly qualified, direct mail leads available to all agents who wish to participate in our lead program. NO COLD calling necessary. No limits on lead distribution. We can also train you to sell this product without using the lead program.
Out of the 800+ insurance carriers in America, we work exclusively with the few top rated carriers that offer the living benefit products such as Mutual of Omaha, Transamerica, Foresters Financial etc. Only a small handful of companies offer these products and we partner with most of them. This puts us in a uniquely competitive position and affords our agents the ability to close deals with ease. No need to be pushy. Best of all, these products are offered at the same rate or less than regular life insurance!
Qualifications:
Must have or be willing to obtain life insurance license (Discounted pre-licensing course $200 value)
Be personable and have a willingness to serve your clients
Be willing to utilize our system
Reliable vehicle
$25k-58k yearly est. 60d+ ago
Configuration Manager
Govcio
Work from home job in Dover, DE
GovCIO is currently hiring a Configuration Manager to support our client's contract needs. This position is fully remote and located within the Washington, DC area. **Responsibilities** The configuration manager is responsible for managing and maintaining software systems, ensuring the integrity and consistency of software products throughout the project lifecycle. Their duties include:
+ Overseeing and ensuring the integrity of software products
+ Administering internal websites, editing scripts, and preparing documentation for software releases
+ Designing and executing configuration plans
+ Coordinating with supervisors and analysts
+ Preparing complete configuration documentation and overseeing the management of configuration items
+ Implementing and managing ServiceNow Discovery to automate the identification and tracking of IT assets
+ Overseeing data governance and defining Configuration Items (CIs) while managing relationships
+ Leading the tracking and managing of update sets to ensure controlled and efficient deployment of system changes across environments
+ Maintaining data integrity and supporting IT operations to align with business goals
**Qualifications**
+ Bachelors Degree with 8+ years of configuration management experience or (commensurate experience)
+ Minimum of 8 years of experience in configuration management or a related field
+ Experience in managing complex IT projects, using ServiceNow CMDB configuration management tools, and familiarity with relevant standards and regulations are also important
+ Required experience with ServiceNow (SNow) and SNow Discoveryskills
+ Good communication skills to manage stakeholders
+ Expertise in MS Office products
+ Good writing skills to document process and procedures
+ Clearance Required: Ability to maintain a HUD public trust clearance
**Company Overview**
GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.
But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?
**What You Can Expect**
**Interview & Hiring Process**
If you are selected to move forward through the process, here's what you can expect:
+ During the Interview Process
+ Virtual video interview conducted via video with the hiring manager and/or team
+ Camera must be on
+ A valid photo ID must be presented during each interview
+ During the Hiring Process
+ Enhanced Biometrics ID verification screening
+ Background check, to include:
+ Criminal history (past 7 years)
+ Verification of your highest level of education
+ Verification of your employment history (past 7 years), based on information provided in your application
**Employee Perks**
At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including:
+ Employee Assistance Program (EAP)
+ Corporate Discounts
+ Learning & Development platform, to include certification preparation content
+ Training, Education and Certification Assistance*
+ Referral Bonus Program
+ Internal Mobility Program
+ Pet Insurance
+ Flexible Work Environment
*Available to full-time employees
Our employees' unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience.
**We are an Equal Opportunity Employer.** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.
**Posted Pay Range**
The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an "at-will position" and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.
**Posted Salary Range**
USD $81,850.00 - USD $110,000.00 /Yr.
Submit a referral to this job (**************************************************************************************************************************
**Location** _US-Remote_
**ID** _2025-5952_
**Category** _Information Technology_
**Position Type** _Full-Time_