Gallery host job description
Updated March 14, 2024
11 min read
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Example gallery host requirements on a job description
Gallery host requirements can be divided into technical requirements and required soft skills. The lists below show the most common requirements included in gallery host job postings.
Sample gallery host requirements
- High School Diploma or equivalent
- Knowledge of gallery products and services
- Experience with cash handling and credit card processing
- Ability to work efficiently with computer systems
- Excellent customer service skills
Sample required gallery host soft skills
- Strong communication skills
- Friendly and personable demeanor
- Ability to remain calm in stressful situations
- Flexibility to work evenings and weekends
- Ability to work independently and as part of a team
Gallery host job description example 1
RH gallery host job description
RH at its core is about taste, and we believe the idea of scaling taste is large and far reaching.
The RH brand attracts the best designers, artisans, manufacturers and talent in our industry, scaling and rendering their work more valuable across our integrated platform, enabling us to curate the most compelling collection of luxury home furnishings in the world. We are moving the brand beyond curating and selling products to conceptualizing and selling spaces by building an ecosystem of products, places, services and spaces that elevates and establishes the RH brand as a global thought leader, taste and place maker.
At RH we believe deeply that the \"right\" people are our greatest asset. We value people with high energy, who possess the ability to energize others. People who are smart, creative and have a point of view. People who see the answer in every problem, versus those who see the problem in every answer. People who are driven, determined and won't take \"no\" for an answer. We value team players, people who are more concerned with what's right, rather than who's right.
RH is seeking a Gallery Host to join our team in providing world-class service to guests while taking great care of our equipment and facilities.
YOUR RESPONSIBILITIES
OUR REQUIREMENTS
OUR PHYSICAL REQUIREMENTS
RH is an equal opportunity employer and does not discriminate against any applicant on the basis of race, color, religion, national origin, gender, marital status, age, disability, sexual orientation, military/veteran status, or any other status protected by federal or state law or local ordinance.
The RH brand attracts the best designers, artisans, manufacturers and talent in our industry, scaling and rendering their work more valuable across our integrated platform, enabling us to curate the most compelling collection of luxury home furnishings in the world. We are moving the brand beyond curating and selling products to conceptualizing and selling spaces by building an ecosystem of products, places, services and spaces that elevates and establishes the RH brand as a global thought leader, taste and place maker.
At RH we believe deeply that the \"right\" people are our greatest asset. We value people with high energy, who possess the ability to energize others. People who are smart, creative and have a point of view. People who see the answer in every problem, versus those who see the problem in every answer. People who are driven, determined and won't take \"no\" for an answer. We value team players, people who are more concerned with what's right, rather than who's right.
RH is seeking a Gallery Host to join our team in providing world-class service to guests while taking great care of our equipment and facilities.
YOUR RESPONSIBILITIES
- Live Our Vision, Values and Beliefs every day
- Represent the RH brand through polished communication, personal appearance and professionalism
- Enthusiastically engage RH clients as they enter the Gallery, eagerly delivering world-class service
- Answer guest questions about RH Interior Design Services and connect them with the appropriate Associate to further the customer experience
- Provide friendly yet discreet and unobtrusive service in the following areas: greeting, wayfinding, check-in for RH Interior Design and restaurant waitlist, coat and umbrella check, occasional concierge service and valet validation
- Assist with daily setup and breakdown of the Gallery host station and monitor Gallery areas to ensure they are kept clean, safe and code compliant
- Assist with onsite and offsite events as needed
- Provide feedback on guest comments or escalations to leadership team
OUR REQUIREMENTS
- 2+ years of related experience
- Willingness to learn new and exciting things
- Energetic, accountable and team oriented
- Reliable, dependable and responsible
- Ability to multitask in a fast paced environment with a positive attitude
- Willingness to work a flexible schedule, including weekends and holidays
OUR PHYSICAL REQUIREMENTS
- Must be able to lift up to 50 pounds
- Must be able to work standing and walking for extended periods of time
RH is an equal opportunity employer and does not discriminate against any applicant on the basis of race, color, religion, national origin, gender, marital status, age, disability, sexual orientation, military/veteran status, or any other status protected by federal or state law or local ordinance.
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Gallery host job description example 2
Aimbridge Hospitality gallery host job description
The Gallery Host creates the brand-specific experience (i.e. Hyatt) for our guests by offering guests a larger than home experience with welcoming helpful and exceptional service while maintaining a clean comfortable and inviting environment.
QUALIFICATIONS:
+ A minimum of one month of related experience; or equivalent combination of training and experience.
+ Previous customer service experience in a hotel or related field preferred.
+ Requires strong ability to read write and speak the English language.
+ Ability to learn quickly and work in fast paced position with constant guest interaction
+ Must possess basic computer skills including knowledge of Microsoft Office products such as Word and Excel.
+ Ability to identify and resolve problems in a timely manner; develops alternative solutions and uses reason even when dealing with emotional topics.
+ Ability to multi-task.
+ Ability to manage difficult or emotional customer situations; includes the ability to respond promptly to customer needs and requests for service and assistance.
+ Ability to maintain a high level of professionalism; treats others with respect and consideration regardless of their status or position.
+ Knowledge of and ability to appropriately interpret and follow policies and procedures.
+ Knowledge of and ability to adhere to safety and security procedures; reports potentially unsafe conditions; use equipment and materials properly.
+ Ability to present and express ideas and information clearly and concisely in a manner appropriate to audience whether oral or written.
+ Ability to meet the demands of the work schedule to be at work and on time. May occasionally require the ability to work outside of regularly scheduled hours. Schedules may vary based on business need.
JOB RESPONSIBILITIES:
+ Assist guests with check in and check out processes (verifying registration address and credit information balancing bank posting charges). Go above and beyond to provide assistance i.e. assist with luggage coffee directions wake up calls future reservations etc.
+ Provide information to guest and visitor inquiries; coordinates all guest requests for special arrangement of services courteously and efficiently informs guests of hotel services features and room amenities.
+ Answer hotel telephones courteously and efficiently following brand-specific standards.
+ Prepare set up stock take down clean and provide quality beverages and food products consistently for all guests by adhering to all recipe and presentation standards. Be familiar and knowledgeable with the operation of the POS system.
+ Assist guests with food orders and serve food and beverage items to guests in a friendly professional and timely manner. Use suggestive selling techniques. Maintain a clean organized environment for guests by clearing tables during service.
+ Follow brand-specific operational policies and procedures including those for cash and credit card handling safety and security and all other policies procedures and standards to ensure we can consistently exceed the guests' expectations.
+ Other duties as assigned.
As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in 49 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.
After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
+ Now offering Daily Pay! Ask your Recruiter for more details
+ Medical, Dental, and Vision Coverage
+ Short-Term and Long-Term Disability Income
+ Term Life and AD&D Insurance
+ Paid Time Off
+ Employee Assistance Program
+ 401k Retirement Plan
Full-Time/Part-Time: Full-Time
Street: 4686 US-280 E
Post End Date: 12/31/2022
QUALIFICATIONS:
+ A minimum of one month of related experience; or equivalent combination of training and experience.
+ Previous customer service experience in a hotel or related field preferred.
+ Requires strong ability to read write and speak the English language.
+ Ability to learn quickly and work in fast paced position with constant guest interaction
+ Must possess basic computer skills including knowledge of Microsoft Office products such as Word and Excel.
+ Ability to identify and resolve problems in a timely manner; develops alternative solutions and uses reason even when dealing with emotional topics.
+ Ability to multi-task.
+ Ability to manage difficult or emotional customer situations; includes the ability to respond promptly to customer needs and requests for service and assistance.
+ Ability to maintain a high level of professionalism; treats others with respect and consideration regardless of their status or position.
+ Knowledge of and ability to appropriately interpret and follow policies and procedures.
+ Knowledge of and ability to adhere to safety and security procedures; reports potentially unsafe conditions; use equipment and materials properly.
+ Ability to present and express ideas and information clearly and concisely in a manner appropriate to audience whether oral or written.
+ Ability to meet the demands of the work schedule to be at work and on time. May occasionally require the ability to work outside of regularly scheduled hours. Schedules may vary based on business need.
JOB RESPONSIBILITIES:
+ Assist guests with check in and check out processes (verifying registration address and credit information balancing bank posting charges). Go above and beyond to provide assistance i.e. assist with luggage coffee directions wake up calls future reservations etc.
+ Provide information to guest and visitor inquiries; coordinates all guest requests for special arrangement of services courteously and efficiently informs guests of hotel services features and room amenities.
+ Answer hotel telephones courteously and efficiently following brand-specific standards.
+ Prepare set up stock take down clean and provide quality beverages and food products consistently for all guests by adhering to all recipe and presentation standards. Be familiar and knowledgeable with the operation of the POS system.
+ Assist guests with food orders and serve food and beverage items to guests in a friendly professional and timely manner. Use suggestive selling techniques. Maintain a clean organized environment for guests by clearing tables during service.
+ Follow brand-specific operational policies and procedures including those for cash and credit card handling safety and security and all other policies procedures and standards to ensure we can consistently exceed the guests' expectations.
+ Other duties as assigned.
As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in 49 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.
After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
+ Now offering Daily Pay! Ask your Recruiter for more details
+ Medical, Dental, and Vision Coverage
+ Short-Term and Long-Term Disability Income
+ Term Life and AD&D Insurance
+ Paid Time Off
+ Employee Assistance Program
+ 401k Retirement Plan
Full-Time/Part-Time: Full-Time
Street: 4686 US-280 E
Post End Date: 12/31/2022
Dealing with hard-to-fill positions? Let us help.
Gallery host job description example 3
NeueHouse gallery host job description
NeueHouse is the private workspace and cultural home for creators, innovators, and thought leaders. With iconic buildings, timeless design, thought-provoking cultural experiences, and elevated hospitality, NeueHouse has reimagined the ideal environment for creative potential and progress.
Our PropertiesNeueHouse currently operates across three different, but equally iconic properties in New York City and Los Angeles:
Our Madison Square (MSQ) House is situated in New York's iconic Flatiron District, was previously home for Tepper Galleries, a well-known Manhattan auction house for international artists and collectors in the 1930s - and neighbors the 69th Regiment Armory where the first International Exhibition of Modern Art was held.
Our Hollywood House (HWD), which sits on Sunset Boulevard, is one of LA's most celebrated buildings and occupies the original CBS Studio (the world's first structure built intentionally for broadcast). Here genre- defining artists from Orson Wells and Lucille Ball to Janis Joplin, the Beach Boys, and Bob Dylan built their legacy.
Our Bradbury House (BB) sits within the Bradbury building in DTLA. Built in 1893, the Bradbury Building is an architectural masterpiece and one of Los Angeles' most historic landmarks. It has been heralded as one of the most thrilling spaces in all North America and is renowned for its breathtaking skylit atrium filled with walkways, stairs, balconies, and intricate ironwork.
These properties are complemented by forthcoming houses in Venice Beach, and Miami, as well as proposed European locations. Regardless of locale, and by deliberate design, all our environment and teams support, nurture and connect the NeueHouse community in reaching their creative potential.
The Role
Barbacks maintain bar operations and support bartenders before, during, and post-hours of operation. Requiring an ability to anticipate the needs of the Beverage team in both restaurant-style service and event set-up, the role will work ins fast-paced environments. As a Barback you are the main support for all bartenders during the daily execution of bar setup, service, and breakdown of bar operations. Observant and efficient, you strive to work within the team atmosphere, ensuring our members and guests receive prompt and seamless service.
Barbacks represent NeueHouse with hospitality, warmth, and grace in every interaction. In NeueHouse's collaborative atmosphere you take every opportunity to enhance member and guest experience. NeueHouse's team is lean and operates with a mindset of “no task is too big or too small.”
Requirements
Consistently provide thoughtful and personal service with the goal to develop a rapport with members and guests.
Ensure the Gallery Bar and floor are set and ready for service.
Maintain the cleanliness and always restock equipment of the Gallery Bar.
Maintain thorough working knowledge of drink menus and be able to articulate to guests in an engaged and thoughtful manner.
Keep Bar fully stocked at all times.
Transporting Ice to multiple levels and keeping ice levels for all bar activations
Follow recipes and par guidelines to make specialty syrups, juices, and garnishes.
Check inventory Par levels to ensure Restaurant and Event bars have adequate access to liquor products, paper materials, and mixers available at their disposal at all times to serve guests at the highest level of service.
Stock active bars with cold wine & beer inventory on a nightly basis
Clear, wash and re-stock glassware throughout shift
Maintain correct levels of clean glassware at multiple bar outlets in the house.
Maintain bar fridge cleanliness and defrosting of bar fridges to accurate temperature.
Organize and has a detailed account of Liquor cage inventory and product placement in a highly organized manner.
Is able to receive and stock deliveries and place items incorrect areas of the House with a clear and organized approach.
Collect's and cleans bar mats and floor mats for nightly service.
Familiar with Health Department standards of Sanitizing sinks, providing cleaner and water for material to be washed in
Have a familiarity with the Food and Drink Menu to assist bar staff with running of food tickets and drinks.
Familiarity with POS systems to assist Bartender in closing checks during busy hours, and/or assistance ringing and closing out customers during higher volume
Setting up and breaking down a bar with consistency, organization, and insight on a nightly basis
Prepare all beverages to the standards of NeueHouse and our partners.
Communicating with servers on orders to ensure delivery of drinks to members in a timely manner and alerting the Bartender & Bar Manager when running low on a particular item.
Develop and coordinate the organization of various areas of the Gallery Bar and other F&B outlets on property.
Competency in conversing with members, guests, and potential members regarding NeueHouse and our various programs and amenities.
Work multiple bar activations on the property that hosts several events weekly.
Knowledge of craft and classic cocktails along with strong old-world/new-world wines.
We are looking for new team members who can demonstrate they are:
Must be able to lift/move up to 10lbs, frequently lift/move up to 25lbs, and occasionally lift/move up to 50lbs.
Must be 21 years of age or older and possess Food Handlers cards
Consistently following Food & Beverage sequence of service utilizing all proper procedures standardized by Bar Managers.
Impeccable customer service by responding promptly to member/guest needs, soliciting feedback to improve service, and responding to all member requests (not just F&B related)
At least 1 year of experience in a cocktail bar with a syrup, garnish setup, beer, & wine
NeueHouse values diverse educational and training backgrounds in consideration of the role.
COVID19: The health and well-being of our members and staff have been our number one priority and the guiding force behind all our decisions as we open our doors. We encourage you to learn more about our commitment to safety by reading the steps we have taken to ensure that all Members and teams feel safe, comfortable, and secure, going forward on our website.
Diversity & Representation: NeueHouse is committed to building and supporting inclusive and representative communities, long-term career opportunities and extends Equal Employment Opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law.
Benefits
Retirement Plan (401k, IRA)
Training & Development
Free Food & Snacks
Our PropertiesNeueHouse currently operates across three different, but equally iconic properties in New York City and Los Angeles:
Our Madison Square (MSQ) House is situated in New York's iconic Flatiron District, was previously home for Tepper Galleries, a well-known Manhattan auction house for international artists and collectors in the 1930s - and neighbors the 69th Regiment Armory where the first International Exhibition of Modern Art was held.
Our Hollywood House (HWD), which sits on Sunset Boulevard, is one of LA's most celebrated buildings and occupies the original CBS Studio (the world's first structure built intentionally for broadcast). Here genre- defining artists from Orson Wells and Lucille Ball to Janis Joplin, the Beach Boys, and Bob Dylan built their legacy.
Our Bradbury House (BB) sits within the Bradbury building in DTLA. Built in 1893, the Bradbury Building is an architectural masterpiece and one of Los Angeles' most historic landmarks. It has been heralded as one of the most thrilling spaces in all North America and is renowned for its breathtaking skylit atrium filled with walkways, stairs, balconies, and intricate ironwork.
These properties are complemented by forthcoming houses in Venice Beach, and Miami, as well as proposed European locations. Regardless of locale, and by deliberate design, all our environment and teams support, nurture and connect the NeueHouse community in reaching their creative potential.
The Role
Barbacks maintain bar operations and support bartenders before, during, and post-hours of operation. Requiring an ability to anticipate the needs of the Beverage team in both restaurant-style service and event set-up, the role will work ins fast-paced environments. As a Barback you are the main support for all bartenders during the daily execution of bar setup, service, and breakdown of bar operations. Observant and efficient, you strive to work within the team atmosphere, ensuring our members and guests receive prompt and seamless service.
Barbacks represent NeueHouse with hospitality, warmth, and grace in every interaction. In NeueHouse's collaborative atmosphere you take every opportunity to enhance member and guest experience. NeueHouse's team is lean and operates with a mindset of “no task is too big or too small.”
Requirements
Consistently provide thoughtful and personal service with the goal to develop a rapport with members and guests.
Ensure the Gallery Bar and floor are set and ready for service.
Maintain the cleanliness and always restock equipment of the Gallery Bar.
Maintain thorough working knowledge of drink menus and be able to articulate to guests in an engaged and thoughtful manner.
Keep Bar fully stocked at all times.
Transporting Ice to multiple levels and keeping ice levels for all bar activations
Follow recipes and par guidelines to make specialty syrups, juices, and garnishes.
Check inventory Par levels to ensure Restaurant and Event bars have adequate access to liquor products, paper materials, and mixers available at their disposal at all times to serve guests at the highest level of service.
Stock active bars with cold wine & beer inventory on a nightly basis
Clear, wash and re-stock glassware throughout shift
Maintain correct levels of clean glassware at multiple bar outlets in the house.
Maintain bar fridge cleanliness and defrosting of bar fridges to accurate temperature.
Organize and has a detailed account of Liquor cage inventory and product placement in a highly organized manner.
Is able to receive and stock deliveries and place items incorrect areas of the House with a clear and organized approach.
Collect's and cleans bar mats and floor mats for nightly service.
Familiar with Health Department standards of Sanitizing sinks, providing cleaner and water for material to be washed in
Have a familiarity with the Food and Drink Menu to assist bar staff with running of food tickets and drinks.
Familiarity with POS systems to assist Bartender in closing checks during busy hours, and/or assistance ringing and closing out customers during higher volume
Setting up and breaking down a bar with consistency, organization, and insight on a nightly basis
Prepare all beverages to the standards of NeueHouse and our partners.
Communicating with servers on orders to ensure delivery of drinks to members in a timely manner and alerting the Bartender & Bar Manager when running low on a particular item.
Develop and coordinate the organization of various areas of the Gallery Bar and other F&B outlets on property.
Competency in conversing with members, guests, and potential members regarding NeueHouse and our various programs and amenities.
Work multiple bar activations on the property that hosts several events weekly.
Knowledge of craft and classic cocktails along with strong old-world/new-world wines.
We are looking for new team members who can demonstrate they are:
Must be able to lift/move up to 10lbs, frequently lift/move up to 25lbs, and occasionally lift/move up to 50lbs.
Must be 21 years of age or older and possess Food Handlers cards
Consistently following Food & Beverage sequence of service utilizing all proper procedures standardized by Bar Managers.
Impeccable customer service by responding promptly to member/guest needs, soliciting feedback to improve service, and responding to all member requests (not just F&B related)
At least 1 year of experience in a cocktail bar with a syrup, garnish setup, beer, & wine
NeueHouse values diverse educational and training backgrounds in consideration of the role.
COVID19: The health and well-being of our members and staff have been our number one priority and the guiding force behind all our decisions as we open our doors. We encourage you to learn more about our commitment to safety by reading the steps we have taken to ensure that all Members and teams feel safe, comfortable, and secure, going forward on our website.
Diversity & Representation: NeueHouse is committed to building and supporting inclusive and representative communities, long-term career opportunities and extends Equal Employment Opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law.
Benefits
Retirement Plan (401k, IRA)
Training & Development
Free Food & Snacks
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Updated March 14, 2024
Updated March 14, 2024