Galt House Hotel jobs - 28 jobs

Waterfront and Riverfront Towers, located at 325 W. Main Street and attached to the legendary Galt House Hotel, has a need for a 2nd Shift Office Cleaner to clean, sanitize and maintain the office areas including vacuuming, dusting, cleaning and replenishing restrooms, kitchens and trash removal. Waterfront and Riverfront Towers are managed by ALJSCO Management, LLC, the same organization that manages the Galt House Hotel, Embassy Suites by Hilton Downtown Louisville and the Crowne Plaza Louisville Expo Center. This part time role is from 5 pm - 10 pm Monday through Friday. The position includes, but isn't limited to, the following: * The office cleaner is responsible for delivering an excellent tenant experience by keeping the offices clean, sanitized, and dusted in accordance to standards. * Assisting with special projects or requests given by Housekeeping Management * Maintain positive tenant relations at all times. * Monitor and maintain cleanliness, sanitation, and organization of assigned work areas * Use correct cleaning chemicals for designated surfaces, according to OSHA regulations and hotel requirements * Transport cart with cleaning supplies, amenities, and equipment to assigned offices and position securely. * Remove all dust, debris, and foreign particles from upholstered furniture. * Remove dust, spots and smears from windows, frames, and ledges; wash windows as assigned. * The primary duties will be vacuuming, dusting, polishing woodwork, removing trash and emptying ashtrays. Bathrooms cleaning and maintain are priority. A FEW PERKS FOR JOINING OUR TEAM: * Free parking or partial reimbursement for monthly TARC passes * 1 complimentary employee meal on a daily basis * Room discount after 3 months of employment * MUCH MORE!! Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Competent at working independently on recurring projects. AJS Hotels is a Drug Free Workplace, creating a culture of care where diversity is welcomed.

The Legendary Galt House Hotel is looking for a room service attendant to join their growing team. The room service attendant is responsible for the timely and accurate delivery of food and beverages to the guests' rooms, ensuring orders are accurate, while maintaining the quality and presentation of each dish. Job Duties: * interact with guests during deliveries, providing courteous service and addressing immediate needs. * verify that orders are complete, including special requests, and ensure that food is delivered at the correct temperature. * assist with the clearing of trays, maintaining cleanliness of work areas, and restocking supplies as needed. * Effectively communicate with kitchen staff and management to ensure smooth operations. Qualifications: * Previous experience in a food service or hospitality environment is preferred. * The ability to work in a fast-paced environment while maintaining a friendly and professional demeanor. * Basic knowledge of food and beverage items, including preparation and presentation standards. * Excellent time management, and communication skills. * Must have a polished, and professional appearance. * Must be able to lift and carry heavy trays, push carts, and other equipment. * Must be able to work flexible schedule including days, night, weekends and holidays. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. The Galt House Hotel offers a comprehensive benefits package which includes medical, dental, 401k, a complimentary meal in associate cafeteria, complimentary parking, a discounted monthly TARC bus pass and more. The Galt House Hotel is a Drug Free Workplace, creating a culture of care where diversity is welcomed.

All patrol officers must show good judgement and common sense, be able to follow directions and directives from supervisors, accurately recount situations which they witnessed, and follow company policy and guidelines. Officers should have a professional appearance and be able to interact with the public. Officers must have excellent verbal and written abilities to document violations or suspicious behavior. Officers must be able to take charge and direct others in emergencies or other dangerous incidents. Patrol and inspect property to protect against fire, theft vandalism, and illegal activity. Monitor entrances and exits of hotel and adjacent office complexes, greet and assist guests, visitors, and tenants as needed. Lock and unlock doors including manual overhead garage doors and large access gates as required. Observe and report violations of hotel policy and law on the property, and deter criminal activity or other problems through visual presence and intervention. Essential Job Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Support the Crowne Plaza hallmarks and standards. * Perform all duties as patrol. * Follows up on investigation of claims of loss, incidents or injury/illness. * Enter dead bolted or secured rooms when necessary. * Assists with fire safety inspections and classes and responds to emergency situations * All other duties as required. Competencies * Ability to give full attention to what others are saying. * Should have excellent oral and written communication skills. * Ability to use logic and reasoning and be able to follow directions and directives from supervisors. * Ability to accurately recount situations which were witnessed and follow company policy and guidelines. * Ability to take charge and direct others in emergencies or other dangerous incidents. * Detail oriented. Education & Experience * High School Diploma or Equivalent * 1 Year of Security experience Work Environment Individual can expect to work within a hotel setting interacting with employees, guests, deliveries, etc. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Requires finger dexterity to be able to operate office equipment, grasping, writing, standing, sitting, walking repetitive motion, hearing visual acuity, and may on occasion have to lift and carry up to 40 pounds. Should have ability to see at a distance. Position Type/Expected Hours of Work This is a full-time non-exempt position with expectation to work necessary business hours to ensure business needs are met during the operation of the Security Department.

The Catering Sales Manager is responsible for the development, planning and performance of all sales duties of their assigned market. They will successfully negotiate and close sales that maximize space use and achieve sales goals. By analyzing information, custom proposals are created that exceed customer expectations. A positive work relationship with management across departments and throughout the hotel is essential to ensure a seamless transition and positive memorable experiences for our guests. Essential Functions * Make personal visits, when necessary to target areas and call on Companies and organizations located in a specific market or area. * Book meetings, events and conferences from assigned markets. * Dedicate majority of time to direct sales. * Rework and maintain old account files and solicit new accounts. * Follow area sales processes for sales activity and funnel management. * Respond to all correspondence from assigned areas and trace dates for reworking and follow up. * Attend trade shows pertinent to assigned areas and attend meetings, seminars and functions through membership in association. * Perform general office duties and assist other personnel, as required. * Maintain a working relationship with operating departments within the hotels. * Stay abreast of industry trends and make recommendations of changes which would affect operations. * Set-up and conduct site inspections for area hotels. Other Duties * All Associates are required to fully comply with company and departmental rules, regulations and policies for the safe, secure, effective and environmentally friendly operation of the hotel facilities. Examples include, but are not limited to lost and found procedures, emergency procedures, recycling efforts, etc. * Attend and participate in all assigned company and/or departmental meetings, training sessions and other information meetings. * Regular attendance in conformance with company standards is essential to the successful performance of this position. * Comply with company grooming standards for both uniformed and non-uniformed associates. * Comply with company service and behavioral standards towards our guests, vendors and fellow colleagues, including, but not limited to ensuring proper phone etiquette, courteous and respectful behavior and maintaining a friendly and positive attitude. * Perform all other duties as directed by management that are consistent with the policies and procedures of the company. Working Conditions & Physical Requirements Physical Effort: Significant portions of day require prolonged standing, moving and sedentary work. Ability to visually review documents and computer screen throughout day. Physical Environment: Ability to walk or stand for extended periods of time during course of shift. Manual Skills: Significant portions of daily assignments involve application of manual skills requiring motor coordination in combination with finger dexterity, e.g., typing, handwriting, or machine operations. Work Schedule: Due to the cyclical nature of the hospitality industry, Associates may be required to work varying schedules to reflect the business needs of the company. Safety: Responsible for operating within company safety guidelines, including the safe and responsible operation of company equipment. Reports and addresses safety concerns as they arise. Ensures safe handling of chemicals in accordance with company and department standards and utilizes proper personal protective equipment (PPE) when appropriate. Qualifications Education: High school diploma or equivalent vocational training certificate required. Some college or college degree preferred. Degree in hospitality management preferred. Experience: Prefer experience in hotel catering sales. Prior experience in catering sales of a convention hotel preferred. Computer Skill & Other Technical Skills: Ability to utilize computer software and hardware required. Ability to easily maneuver on computer keyboard required. Ability to learn, utilize and communicate effectively via company issued communication devices. Communication: Advanced ability to comprehend and speak English to understand and respond to information and address advanced guest requests required both verbally and in writing. Knowledge of additional language(s) preferred. Other: Must be customer-service oriented and have excellent hospitality skills. Must be able to calculate basic mathematic functions. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Competent at working independently on recurring projects. ALJSCO Management offers a comprehensive benefits package which includes medical, dental, 401k, a complimentary meal in the associate cafeteria, complimentary parking, a discounted monthly TARC bus pass and much more. ALJSCO Management is a Drug Free Workplace, creating a culture of care where diversity is welcomed.

Employee Perks! Same Day Pay Access, FREE Parking ($105.00 monthly savings), FREE Meal, TARC Reimbursement, Onsite FREE Gym Access, Shoes for Crews Discounts, Hotel Room Discounts at Various Locations, 401K match, Paid Time Off, Health Insurance the Following Month, Development and Opportunity for Growth, Special Discounts at Local Attractions and Pelo West Spa, and much more. Apply now for more details! The Galt House Hotel is growing and we are searching our 1st and 2nd shift front desk attendant opportunities to provide a high level of customer service ensuring that personalized service is offered to each and every guest. This role will be responsible for checking guests in and out of their rooms and resolving any issues that arise in a tactful and thoughtful manner. Apply today and come be a part of this amazing organization and our dynamic team! Requirements for the front desk attendant: * Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests * Secure payment; activate/reissue room keys; document exceptions * Verify and/or adjust billing for guests * Clear departures in computer system * Anticipate guests needs, respond promptly and acknowledge all guests, however busy and whatever time of day * Maintain positive guest relations at all times * Coordinate with Housekeeping to track room status and guest concerns * File guest paperwork or documentation * Run and check daily reports, contingency lists, and credit card authorization reports * Supply guests with directions and information * Answer, record, and process all guest calls, requests, questions, or concerns and follow up to ensure guests' satisfaction * Arrange transportation for guests/visitors * Count and secure bank at beginning and end of shift * Cash guests' checks, process all payment types, vouchers, paid-outs, charges, and provide change * Accept and record wake-up call requests; deliver to PBX * Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery) * Assist PBX with switchboard duties * Assist with Reservations calls. Handle all Reservation calls after p.m.; process, record and follow up any details relative to such. * Provide Concierge service when no Concierge is available. * Assist in other Front Desk areas as assigned. * Maintain complete knowledge of and comply with all departmental policies/service procedures/standards. * Resolve guest complaints, ensuring guest satisfaction * Monitor and maintain cleanliness, sanitation, and organization of assigned work areas * Answer department telephone within 3 rings, using correct greeting and telephone etiquette * Promote positive guest relations to all individuals approaching the Front Desk * Other duties as assigned Qualifications for the front desk attendant: * High School Diploma or GED * 2 years of customer service experience preferably in the hospitality industry * Basic computer and math skills * Professional telephone etiquette and office skills * Excellent oral and written communications skills * Fluency in English with preferred experience in a foreign language * Ability to input and access information in the property management system/computers/point of sales system * Ability to type proficiently * Ability to suggestively sale * Ability to analyze and solve problems Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Competent at working independently on recurring projects. The Galt House Hotel offers a comprehensive benefits package which includes medical, dental, 401k. The Galt House Hotel is a Drug Free Workplace, creating a culture of care where diversity is welcomed. Job Type: Full-time * 8 hour shift * Day shift * Evening shift * Holidays * Weekend availability Supplemental pay types: * Commission pay Ability to commute/relocate: * Louisville, KY 40202: Reliably commute or planning to relocate before starting work (Required) Education: * High school or equivalent (Required) Experience: * Customer service: 1 year (Required) * Hospitality: 1 year (Preferred) Language: * English (Required) Shift availability: * Day Shift (Preferred) * Night Shift (Preferred) Job Types: Full-time, Part-time Benefits: * 401(k) * Dental insurance * Health insurance * Vision insurance Schedule: * Evening shift * Morning shift Ability to Commute: * Louisville, KY 40202 (Required) Ability to Relocate: * Louisville, KY 40202: Relocate before starting work (Required) Work Location: In person

The Executive Sous Chef reports to the Executive Chef and is responsible for the daily operation of the kitchen. The Executive Sous Chef will Assist the Executive Chef in the direction and oversight of all culinary operations, to include, but not limited to, preparation and production of all hotel meals, food quality and presentation, compliance with all safety, sanitation standards and regulation, team member productivity and performance, implementation of policies and procedures, cost controls and overall profitability. Essential Job Functions and Responsibilities Work Requirements * Assist the Executive Chef in the planning and development of menus and recipes and ensure the correct preparation and presentation of a consistent level for all food items prepared by training and demonstration. * Develop daily specials with a focus on involvement and input from other chefs. * Recognizes superior quality products, presentations and flavor. * Control labor and operating expenses through effective scheduling, budgeting, purchasing, and inventory control. * Ensure compliance with federal, state, local and company health, safety, sanitation and alcohol awareness standards. * Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety. * Provide guidance to sous chefs on daily record lists and monthly self-audits. * Maintain a control system which will assure quality and portions consistency, monitor food shipments to ensure they meet established purchasing specifications, and train staff on the importance of food preparation and controls. * Assist the Executive Chef with performance goals, creativity, efficiency and productivity for all kitchen and service staff. * Coordinates banquet production with Banquet Chef. * Helps the Executive Chef research and test new food products in conjunction with Company initiatives. * Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. * Interacts with guests to obtain feedback on product quality and service levels; effectively responds to and handles guest problems and complaints. * Select, train, evaluate, lead, motivate, coach, and discipline all employees in the kitchen to ensure that established cultural and core standards are met. * Understands employee positions well enough to perform duties in employees' absence or determine appropriate replacement to fill gaps. * Participates in training the Restaurant and Catering staff on menu items including ingredients, preparation methods and unique tastes. * Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. * Create a team environment that works harmoniously and professionally. * Demonstrate new cooking techniques and equipment to staff. * Encourage and build mutual trust, respect, and cooperation among team members. * Must be able to work a flexible schedule including weekends. * Ensure a high standard of food quality, taste, presentation and sanitation. * Ensure all processes, equipment, employees, and methods comply with federal, state, and local laws regarding cleanliness, safety, and documentation. * All other duties as required. Qualifications * Culinary Degree or equivalent experience. * 5+ Years of culinary experience in hotel or equivalent setting. * 3+ Years management or supervisory experience. * Knowledge of proper food handling and safety procedures. * Ability to prepare food according to the hotel standard and guest expectations. * Ability to multitask and accomplish a heavy work load in a timely manner while under pressure. * Skilled at managing a team and training line staff to cook properly and follow standards. * Ability to adhere to and enforce company policies and procedures.

Join our dynamic team as a Commercial Property Maintenance Technician, where you will play a vital role in maintaining the general condition of the property with regards to all aspects of basic electrical, carpentry, plumbing, mechanical, and painting work. Complete maintenance request work orders from all departments on a timely basis. Participate in the preventive maintenance program for all building equipment and rooms. Complete other special projects assigned periodically by the Chief Engineer. Duties * Performs general maintenance skills necessary for diagnosing and repairing buildings and equipment on property. * Change light bulbs, switch plate covers, replace filters and switch out HVAC units in tenant suites. * Performs preventative maintenance as assigned. * Troubleshoots maintenance calls and performs basic repairs or reaches out for assistance when issues are beyond scope of one's capabilities. * Reports any unusual occurrence and or damage that may have taken place that is observed while on duty. * Performs project work as assigned. * Maintain complete knowledge of and comply with all departmental policies/service procedures/standards. * Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended. * Anticipate tenant needs, respond promptly, and efficiently. * Maintain positive tenant relations at all times. * Resolve tenant complaints, ensuring tenant satisfaction. * Monitor and maintain cleanliness, sanitation and organization of assigned work areas. * Receive daily work assignments from Chief Engineer/Supervisor and review priorities and special projects. * Organize materials, tools, and equipment to perform daily assignments. * Maintain timelines and work schedule in accordance with the preventive maintenance program. * Check work orders for any problems. Make rounds checking problem areas and note any information needed or safety concerns in the building. * Schedule work in accordance with preventive maintenance program. * Perform electrical work orders: a) Replace light switches, b) Reset circuit breakers, c) Replace wall plug receptacles, d) Replace fluorescent light bulbs and ballast, e) Replace electrical solenoid valve/switch, f) Replace small motors, g) Use test equipment, ohmmeter, voltage tester, and amp probe. * Perform plumbing work orders: a) Unplug sinks, toilets, garbage disposals, and drain lines, b) Repair or replace valves, gate, globe, ball, and solenoid valves/switch, c) Replace washer, gaskets, vacuum breakers, and toilet seals, d) Work with different types of pipe including conduit, copper, black, cast iron, and pipe hangers. * Perform Preventive Maintenance work orders: a) Change air-conditioning filters per change schedule for multiple unit types, b) Check HVAC equipment; change filters, belts, bearings and lubricate as necessary. Also check for unusual noise or vibration, adjusting as necessary, c) Change or repair locks as needed, d) Cut and mark keys for tenant key inventory, e) Check and test-run emergency generator weekly. * Perform general maintenance to tenant suites and common areas. * Assist electrician, carpenter, plumber, and painter in all phases of repair work. * Assist other engineering personnel as instructed by supervisor in regard to routine and preventive maintenance. * Maintain cleanliness and organization of the work area to include: a) Inventories, b) Requisitions (receipt and storage), c) Trash removal and clean up. * Maintain the proper use, cleaning, maintenance, and storage of all tools. * Handle chemicals for designated uses/surfaces. * Ensure security of any assigned keys. * Assist with any special projects assigned. * Attend designated department and staff meetings. * Recommend energy saving ideas. * Recommend safety ideas; participates in fire prevention and other life safety programs. * Wipe down walls, clean, and paint as needed. * Handle small construction supervision and scheduling * Other duties as assigned. Experience * High School Diploma or Equivalent * Ability to understand and follow through with instructions * Have an eye for detail * Excellent communication skills * Ability to work well both independently and in a team environment * Mechanically inclined and have the ability to be trained. * Basic electrical experience. * Working knowledge of all electrical supplies and equipment. * Knowledge of proper chemical handling and disposal. * Working knowledge of: a) health codes, b) electrical codes, c) national/local fire codes, d) local mechanical codes, e) blue prints and wiring schematics, f) power and hand tools, meters, etc. as it relates to the technical trades * Provide legible communication and directions. * Compute math calculations. * Ability to: a) Interpret manufacturer's literature for installation, preparation, use and upkeep of various materials and products used throughout the property, b) Be well organized and follow instructions, c) Focus attention on details, d) Work cohesively with co-workers as part of a team. * Satisfactorily communicate with tenants, management, and co-workers to their understanding. Desirable: * High school graduate or equivalent vocational training. * Fluency in job related English, both verbal and non-verbal. * Certification or completion of seminars for specialized training. * Ability to perform basic carpentry skills.

Now Hiring: Bellperson The Galt House Hotel Are you passionate about hospitality and creating memorable first impressions? The Galt House Hotel is seeking a friendly, professional, and service-driven Bellperson to join our team. As a Bellperson, you will be one of the first and last faces our guests see. You play a key role in delivering exceptional service by assisting with luggage, offering helpful information, and ensuring every guest feels welcomed and valued from arrival to departure. What Youll Do * Serve as the welcoming face of the Galt House Hotel, creating positive and lasting first impressions * Greet every guest with a warm smile and provide hospitable, professional, and personalized service * Assist guests with loading, unloading, and transporting luggage to and from guest rooms * Share local knowledge, including nearby restaurants, entertainment, and attractions * Provide directions and information about hotel amenities, meeting rooms, and dining options * Maintain a clean, organized, and professional curbside and work area * Support hotel operations with additional duties as assigned What Were Looking For * A team player who embodies and supports the Galt House Hotel brand * Strong customer service skills and a genuine desire to help others * Ability to communicate clearly and courteously with guests, management, and coworkers * A positive attitude and professional appearance at all times Working Conditions * Frequent standing, walking, pushing, pulling carts, and lifting luggage * Active role in a fast-paced, guest-focused environment Physical Requirements * Ability to lift and transport up to 50 pounds * Reach heights of up to 6 feet * Remain in a stationary position for up to 1 hour at a time * Perform continuous physical movement throughout the shift If you enjoy working with people and take pride in delivering outstanding hospitality, wed love to welcome you to the Galt House team.

The Galt House Hotel, a Wyndham Trademark Hotel is the only largest hotel in the state of Kentucky and the largest in Wyndham brand. The 1310-room hotel features over 130,000 sq. ft. of meeting space, 53 meeting rooms, an outdoor pool, retail space, and a salon and spa. As General Manager you will manage the day to day leadership and direction of the hotel, maximizing on sales and revenue and driving financial returns. Youll take ownership of the development of your people, execute on brand standards and build awareness of the hotel and brand within the local area. Essential Functions: * Provide day-to-day leadership and management to a service organization that mirrors the adopted mission and core values of the company. Bottom line: Build a beautiful company. * Responsible for driving the company to achieve and surpass sales, profitability, cash flow and business goals and objectives. * Responsible for the measurement and effectiveness of all processes internal and external. Provides timely, accurate and complete reports on the operating condition of the company. * Ensures standards for product quality, equipment, and operator performance are maintained and that cost-effective technology is used to maximize production. Ensures fixed assets are preserved. Initiates recommendations on purchases of new equipment and improvements to property systems. * Spearhead the development, communication and implementation of effective growth strategies and processes. * Collaborate with the management team to develop and implement plans for the operational infrastructure of systems, processes, and personnel designed to accommodate the rapid growth objectives of our organization. * Motivate and lead a high performance management team; attract, recruit and retain required members of the executive team not currently in place; provide mentoring as a cornerstone to the management career development program. * Assist, as required, in raising additional capital at appropriate valuations to enable the Company to meet sales, growth, and market share objectives. * Foster a success-oriented, accountable environment within the company. * Represent the firm with clients, investors, and business partners. * Develops, monitors, and reports on operating costs within functional areas. Alerts management of cost and labor over run. Makes recommendations and implements solutions to problems related to same. * Ensures hotel functions are executed according to specifications and quality standards are met. * Advises Human Resources and other management on labor issues including safety, security, employee relations, scheduling, training, grievances, etc. Ensures managers and supervisors are adhering to company policy and administering practices in fair and equitable manner. * Manages budget and controls expenses effectively. * Hires, trains, develops and appraises staff effectively. Takes corrective action as necessary on a timely basis and in accordance with company policy. Consults with human resources as appropriate. * Keeps up-to-date on information and technology affecting functional area(s) to increase innovation and ensure compliance. * Other duties as assigned Qualifications * Bachelors degree (BS/BA) in business administration, industrial engineering or related field. * 10 or more years of management experience, preferably in hotel operations. * Knowledge of industry standards, human resources laws and regulations, and employee relations skills. * Professional appearance and demeanor required * Must be able to communicate effectively with all levels of Management * Must have the ability to handle stress and pressure while maintaining composure * Must have the ability to resolve problems effectively and in a positive manner * Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger and collect accurate information and resolve conflicts * Must be detail oriented and have strong organizational skills * Must have proper telephone etiquette * Must be able to multi-task and to meet deadlines * Basic computer skills including Microsoft Office Software including Word and Excel are required; * Must have legible handwriting skills * Basic mathematical skills and considerable skills using a calculator to prepare moderately complex mathematical calculations without error * Must be able to work a flexible schedule including nights, holidays and weekends as business demands * Will be interacting with guests face-to-face and on the telephone * Must be able to work in a diverse, fast-paced environment

The Galt House Hotel is currently hiring Host/ Hostess for our new restaurant, Swizzle. In addition, we are looking for a Host/Hostess for, Walker's Exchange Restaurant, located in the old Fountain Room Space adjacent to The Belvedere, overlooking the Ohio River, at The Galt House Hotel. The primary role of the Host/Hostess is ensure the guest has a memorable experience by providing excellent customer service through solid organizational skills and exceptional people skills from the moment the guest arrives through the time of their departure. Responsibilities * Assigning and escorting guests to their table. * Providing menus. * Making reservations. * Arranging parties. * May at times act as the cashier. Qualifications * High School Diploma or Equivalent * At least 2 years of previous experience as a host/hostess or concierge. * Guest service and excellent communication skills required. * Basic computer skills required. * Must have a friendly and engaging personality, with a positive attitude and professional and well-groomed appearance. The Galt House Hotel offers a comprehensive benefits package which includes medical, dental, 401k, a complimentary meal in associate cafeteria, complimentary parking, a discounted monthly TARC bus pass and more. The Galt House Hotel is a Drug Free Workplace, creating a culture of care where diversity is welcomed. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Job Type: Full Time / Part-time

The legendary Galt House Hotel is currently hiring Servers Assistants for it's upscale Swizzle Restaurant. The primary role of the Server Assistant is to assist the Server in assuring prompt and polite service to the guests in the restaurant. Responsible for preparing work stations, clearing and resetting tables, removing all trays from dining area, and replenishing drinks. Responsibilities * Assists the server to consistently deliver a quality experience for guests * Prepare food stations and maintaining organized and clean guest tables * Ensure that food safety guidelines are adhered to at all times * Serving food and drink to guests at the direction of the server * Clean, clear, and reset tables in preparation for arriving guests * Acting as a connection between front-of-house and back-of-house when necessary * Handling guest concerns and complaints, notifying server and manager when necessary * Other duties as assigned Qualifications * High school education or Equivalent * Must be of legal age to serve alcohol * Self-motivated and customer service oriented * Strong oral and written communication skills * Clean and professional appearance * Adept in following food safety practices * Detail oriented * Ability to work on your feet for at least 8 hours at a time and lift at least 60 lbs * Team oriented * Ability to work evenings, weekends, and holidays Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. The Galt House Hotel offers a comprehensive benefits package which includes medical, dental, 401k, a complimentary meal in associate cafeteria, complimentary parking, a discount on Wyndham Properties nationwide and more. The Galt House Hotel is a Drug Free Workplace, creating a culture of care where diversity is welcomed.

The legendary Galt House Hotel is currently hiring a Restaurant Manager to oversee Walker's Exchange Restaurant and Jockey Silk's Bourbon Bar. Are you ready to build a rewarding career in hospitality? Here's what we can offer you: Same Day Pay Access, FREE Parking ($105.00 monthly savings), FREE Meal, TARC Reimbursement, Onsite FREE Gym Access, Shoes for Crews Discounts, Hotel Room Discounts at Various Locations, 401K match, Paid Time Off, Health Insurance the Following Month, Development and Opportunity of Growth, Special Discounts at Local Attractions and Pelo West Spa, and much more. Apply now for more details! The Walkers Exchange Restaurant Manager will be responsible for managing the daily operations of the front and back of the house. Responsible for managing all aspects of Walkers Exchange functions, in accordance with hotel standards. Directs, implements, and maintains a service and management philosophy which serves as a guide to respective staff. Work Requirements * Primary role will be overseeing and managing all areas of the restaurant and make final decisions include financial, operations, food safety and guest service. * Adhere to company standards and service levels to increase sales and minimize costs, including food, beverage, supply, utility and labor costs. * Enforce sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining areas. * Ensure compliance with operational standards, company policies, federal/state/local laws, and ordinances. * Responsible for ensuring consistent high quality of food preparation and service. * Maintain professional restaurant image, including restaurant cleanliness, proper uniforms, and appearance standards. * Estimate food needs, place orders with distributors, and schedule the delivery of fresh food and supplies. * Performs other duties and responsibilities as required or requested. * Maintain complete knowledge of and comply with all departmental policies/service procedures/standards. * Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended. * Anticipate guests needs, respond promptly, and acknowledge all guests, however busy and whatever time of day. * Maintain positive guest relations at all times. * Resolve guest complaints, ensuring guest satisfaction. * Be familiar with all hotel services/features and local attractions/activities to respond to guest inquires accurately. * Daily house count, arrivals/departures, and VIPs * Monitor and maintain cleanliness, sanitation and organization of assigned work areas. * Maintain complete knowledge of all liquor brands, beers, and nonalcoholic selections available in the Restaurant. Particular characteristics and description of every wine/champagne by the glass and major wines on the wine list * Scheduled in-house group activities, locations and times. * And strictly abide by state liquor laws/regulations, particularly those prohibiting service to minors, intoxicated persons, and drunk driving. * Meet with the Chef to review daily specials and 86'd items; update board throughout shift and ensure that staff is aware of such. * Review sales for previous day; resolve discrepancies with accounting. Track revenue against budget. * Prepare weekly work schedules in accordance with staffing guidelines and labor forecasts. Adjust schedules throughout the week to meet the business demands. * Ensure that staff report to work as scheduled. Document any late or absent employees. * Coordinate breaks for staff. * Assign work and side duties to staff. Communicate additions or changes to the assignments as they arise throughout the shift. Identify situations which compromise the department's standards and delegate these tasks. * Monitor the preparation of station assignments. * Conduct pre-shift meeting with staff and review all information pertinent to the day's business. * Inspect grooming and attire of staff; rectify any deficiencies. * Inspect, plan and ensure that all materials and equipment are in complete readiness for service; rectify deficiencies with respective personnel. * Constantly monitor staff performance in all phases of service and job functions; rectify any deficiencies with respective personnel. * Inspect table set-ups; check for cleanliness, and neatness; rectify deficiencies with respective personnel. * Ensure that the Host/Hostess stand is clean, organized, and stocked with designated supplies. * Review the reservation book, pre-assign designated tables, and follow up on all special requests. * Ensure that specified amount of menus and wine lists are available and in good condition for each meal period. Ensure that daily specials are inserted into each menu. * Check the pick-up station and side stations. * Monitor and assist Host/Hostess in greeting and escorting guests to their tables. Ensure that tables are seated to best service the guests. * Anticipate heavy business times and organize procedures to handle extended waiting lines. * Monitor guest reactions and confer frequently with service staff to ensure guest satisfaction. * Check the status of all orders and ensure that they are delivered within designated timelines. * Monitor and ensure that all tables are cleared and reset according to department procedures. * Monitor and maintain cleanliness and working condition of departmental equipment, supplies, and work areas. * Assist restaurant staff with their job functions to ensure optimum service to guests. * Run system closing reports and ensure that all servers' checks are closed before they sign out. * Ensure all closing duties for staff are completed before staff sign out. * Conduct a # week formal training program on the required job functions with criterion expected and department orientation with new hires. Conduct ongoing training with existing staff. * Complete all paperwork and closing duties in accordance with departmental standards. * Other duties as assigned. Qualifications * College degree is preferred. Bachelor of Science degree in hotel/restaurant management is desirable. A combination of practical experience and education will be considered as an alternative. * Knowledge of computers (MS Word, Excel). * 5 years of restaurant management experience required including supervising front and back of the house staff. * Front of the house customer service, host and bar experience required. * Back of the house culinary experience required to include the art of food preparation, cooking and food presentation. * Must be ServSafe certified. * High school graduate or vocational training certificate, some college. * Minimum years of age to serve alcoholic beverages. * Food handling certification. * Compute basic arithmetic. * Familiarity with food and beverage cost controls Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Competent at working independently on recurring projects. The Galt House Hotel offers a comprehensive benefits package which includes medical, dental, 401k, a complimentary meal in the associate cafeteria, complimentary parking, a discounted monthly TARC bus pass and much more. The Galt House Hotel is a Drug Free Workplace, creating a culture of care where diversity is welcomed.

The legendary Galt House Hotel is currently hiring a full time Restuarant Server for the Walker's Exchange Restaurant. The primary role of the Server is ensure the guest has a memorable experience by providing excellent customer service, answer questions regarding menu items, upselling menu items, taking food and drink orders and delivering food to the table. Responsibilities * Ensuring the table is clean and set with clean utensils in the proper configuration. * Greeting the guests at their table in a timely fashion. * Ensuring the guests have drinks and time to decide on their order. * Taking the orders accurately and conveying it to the kitchen. * Monitoring their tables and ensuring their guests always have drinks and are generally satisfied. * Getting food from the kitchen when it's prepared and getting it to the guests. * Ensuring all meals are satisfactory to the guests. * Returning to clear the table when guests are done eating, and asking if there is anything else that can be provided. Qualifications * High school education or Equivalent * Must be of legal age to serve alcohol * Self-motivated and customer service oriented * Strong oral and written communication skills * Clean and professional appearance * Adept in following food safety practices * Detail oriented * Ability to work on your feet for at least 8 hours at a time and lift at least 60 lbs * Team oriented * Ability to work evenings, weekends, and holidays- especially Saturdays. Prior serving experience is desired but willing to train someone with a great presence, friendly smile and outgoing personality. Must have excellent communication skills, basic math skills and attention to detail. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. The Galt House Hotel offers a comprehensive benefits package which includes medical, dental, 401k, a complimentary meal in associate cafeteria, complimentary parking, a discounted monthly TARC bus pass and more. The Galt House Hotel is a Drug Free Workplace, creating a culture of care where diversity is welcomed.

Embassy Suites by Hilton has perfected the full-service, upscale, all-suite hotel. Built on a long-standing legacy that is both inviting and comfortable, Embassy Suites properties provide guests with More Reasons to Stay, offering open-air atriums, complimentary cooked-to-order breakfast, spacious two-room suites and complimentary Manager Receptions every evening. Embassy Suites bundled pricing ensures that guests receive enormous value at a single price. Whether they are traveling for business, with their family, with a group, or for leisure, our guests return again and again to experience the consistently awarded, best-in-class customer service provided at Embassy Suites. Embassy Suites is one of Hilton Worldwide ten market-leading brands. If you understand the importance of providing an inviting and comfortable experience and feel you can contribute to an award-winning team, you may be just the person we are looking for to work as a Team Member with Embassy Suites Louisville Downtown Hotels. The company is currently hiring a Cook. Essential Job Functions and Responsibilities * Prepares high-quality food items according to standardized recipes and instructions to meet production, thought embassy Hilton Standards. * Prepares for next day's food production. * Monitors portion control to minimize waste. * Ensures attractive presentation of food on the plate before serving with consistent use of plate garnishes * Knows and follows established facility wide health and safety procedures and rules and regulations * Serves meals or prepares for delivery by using correct portioning, meeting outlined standards, ensuring that food is at the correct temperature. Tastes all prepared food items. * Cleans kitchen after preparation and serving, maintaining high standards of cleanliness. Stores or discards excess food in accordance with safe food-handling procedures. * Keeps refrigerators and storerooms clean and neat. Ensures food and supply items are stored per standards. * Operates and maintains kitchen equipment as instructed. * Assists in production planning, record keeping and reporting as required. * Assists in the ordering and receiving of all food and supplies as required. * Reports needed maintenance, faulty equipment or accidents to the supervisor immediately. * Performs job safely while maintaining a clean, safe work environment. * All other duties as assigned Competencies * Must have knowledge of quantity and quality cooking. * Must be knowledgeable of portion control and quality assurance. * Must have knowledge of modified diets. Education & Experience * 1 year cooking experience Work Environment This job operates in a hotel kitchen. This role routinely uses kitchen equipment and appliances such as meat slicers, grills, stoves, ovens, mixers, refrigerators, freezers, dish machines, etc. Physical Requirements While performing the duties of this job, the employee is regularly required to: Communicate and listen effectively Occasionally lift products and supplies, up to 40 pounds Have close vision and the ability to adjust focus Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

The city centerpiece of Louisville... On 4th & Main, the Galt House is where guests come to experience, immerse and delight in Louisvilles winning spirit. No other hotel can grant guests access to the city like we can, from our central location in the heart of the business community, museum district, cultural center and Urban Bourbon Trail, to our unique waterfront location. Our status as the official hotel of all that matters makes us Louisvilles always-iconic hotel and ultimate lifestyle destination, reflective of Louisvilles energy, excitement and contemporary spirit. The Galt House Hotel is currently seeking an experienced Security Patrol Officers for ALL Shifts, who will be responsible for providing a safe and secure environment for the hotel guests and associates, by patrolling the property and monitoring the surveillance cameras. Job Responsibilities The Security Officer will be responsible for providing a safe and secure environment for the hotel guests and associates, by patrolling the property and monitoring the surveillance cameras. * Will patrol and inspect property to protect against fire, theft vandalism, and illegal activity. * Monitor entrances and exits through use of security camera system of hotel and adjacent office complexes, greet and assist guests, visitors, and tenants as needed. * Lock and unlock doors including manual overhead doors and large access gates as required. * Observe and report violations of hotel policy and law on the property, and deter criminal activity or other problems through visual presence and intervention. * Complete incident reports with accurate information and in a timely fashion. * Other duties as assigned. Qualifications * High School Diploma or Equivalent * 1 year of Security experience * Ability to show good judgement and common sense, be able to follow directions and directives from supervisors, accurately recount situations which they witnessed, and follow company policy and guidelines. * Professional appearance and be able to interact with the public. * Excellent verbal and written abilities to document violations or suspicious behavior. * Ability to take charge and direct others in emergencies or other dangerous incidents. * Keen eye for detail. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. The Galt House Hotel offers a comprehensive benefits package which includes medical, dental, 401k, a complimentary meal in associate cafeteria, complimentary parking, a discounted monthly TARC bus pass and more. The Galt House Hotel is a Drug Free Workplace, creating a culture of care where diversity is welcomed.

The Front Office Night Auditor will count and balance cash, credit cards and direct bill accounts. As well as handling closing, balancing and corrections necessary for guest accounts. This position will also provide a high level of customer service ensuring that personalized service is offered to each and every guest. Work Requirements * Responding to guest needs, special requests and complaints and alert appropriate manager as needed * Counting and balancing cash, credit cards and direct bill accounts * Closing, balancing and making necessary corrections to guest accounts * Investigating and analyzing out-of-balance situations and make adjustments or corrections when needed * Complete various audit reports on the computer * Verify room rates are accurate and posts rates to guest accounts * Post room charges and room taxes to guest accounts * Tracks room revenues, occupancy percentages, and other Front Office statistics * May also work as a Front Office Agent or Concierge when necessary * Be aware of all emergency procedures and how to respond in the event of various types of emergencies * Other duties as assigned Qualifications * High School Diploma or GED * 2 years of customer service experience preferably in the hospitality industry * Basic computer and math skills * Professional telephone etiquette and office skills * Excellent oral and written communications skills * Fluency in English with preferred experience in a foreign language * Ability to input and access information in the property management system/computers/point of sales system * Ability to type proficiently * Ability to suggestively sell * Ability to analyze and solve problems Working Conditions * Performing under various temperature conditions * Operating outdoors and indoors * Standing for extended periods * Walking long distances * Under variable noise levels * Around dust and mite hazards * Around fumes and odor hazards * Around chemicals * Required to wear a company-provided uniform when applicable * Working around moving machinery/heavy equipment * Slippery and uneven walking surfaces

Embassy Suites by Hilton has perfected the full-service, upscale, all-suite hotel. Built on a long-standing legacy that is both inviting and comfortable, Embassy Suites properties provide guests with More Reasons to Stay, offering open-air atriums, complimentary cooked-to-order breakfast, spacious two-room suites and complimentary Manager Receptions every evening. Embassy Suites bundled pricing ensures that guests receive enormous value at a single price. Whether they are traveling for business, with their family, with a group, or for leisure, our guests return again and again to experience the consistently awarded, best-in-class customer service provided at Embassy Suites. Embassy Suites is one of Hilton Worldwide ten market-leading brands. If you understand the importance of providing an inviting and comfortable experience and feel you can contribute to an award-winning team, you may be just the person we are looking for to work as a Team Member with Embassy Suites Louisville Downtown Hotels. The company is currently hiring a Maintenance Technician. Essential Job Functions and Responsibilities Perform daily inspection of equipment. Refurbishes furniture and fixtures within guest rooms such as cabinets, tables, chairs, doors, windows and counters. Responds in a courteous manner to all guest questions, requests and complaints. Read and interpret equipment manuals and work orders to perform required maintenance and service. Diagnostic skills, replace or repair parts, test and make adjustments. Perform a variety of plumbing maintenance and carpentry functions. Use a variety of hand and power tools, meters and material handling equipment. Performs typical maintenance tasks to support the entire facility. Detects and reports defective materials or questionable conditions to the department supervisor. Maintains the work area and equipment in a clean and orderly condition and follows prescribed safety regulations. Performs preventative maintenance procedures on building mechanical equipment on a scheduled basis. Responds to emergency maintenance requests as required. All other duties as assigned Competencies Communication Proficiency. Results Driven. Problem Solving/Analysis. Education & Experience High school or equivalent preferred 1-3 years of related experience preferred General knowledge of plumbing, electric, and/or HVAC preferred Work Environment While performing the duties of this job, the employee is frequently exposed to fumes or airborne particles, moving mechanical parts and vibration. The noise in the work environment can be loud. Physical Requirements Regularly required to talk and hear. The position is very active and require standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing all day. Frequently lift and/or move items over 75 pounds. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception and ability to adjust focus. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Job Type: Full-time Benefits: * 401(k) * 401(k) matching * Dental insurance * Employee discount * Health insurance * Paid time off * Referral program * Vision insurance Work Location: In person

The Galt House Hotel is currently seeking someone with an infectious smile, exceptional customer service skills, a professional demeanor and positive attitude to work as a Barista in Thelma's Deli. Responsibilities A successful candidate will support the Galt House Hotel brand by providing our guests with exceptional customer service. * Prepare and serve coffee and tea drinks that meet quality standards * Properly handle and maintain all equipment * Respond to orders, questions, concerns, and complaints in a polite and efficient manner * Accurately handle cash and credit card payments , following appropriate cash-handling procedures * Serve guests quickly and efficiently * Demonstrate a thorough understanding of all menu offerings * Observe relevant health and safety standards Qualifications * High School Diploma or Equivalent * Prior customer service experience in a food & beverage setting * Previous cashier experience required * Previous kitchen "back line" food preparation experience is required * Familiar with operating kitchen equipment such as a baking oven & electric knife * Professional appearance and demeanor * Strong knowledge of the various types of coffee is required * Previous barista experience is required The Galt House Hotel offers a comprehensive benefits package which includes medical, dental, 401k, a complimentary meal in associate cafeteria, complimentary parking, a discounted monthly TARC bus pass and more. The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job. The Galt House Hotel is a Drug Free Workplace, creating a culture of care where diversity is welcomed.

The Galt House Hotel - A legendary destination among hotels in the city. The Galt House Hotel is the place to meet for a totally self-contained meeting or event, priding ourselves on a warm, friendly atmosphere and sincerity of our service. Located in the heart of Louisville, we are within driving distance from half the US population and just 10 minutes from the airport. We offer six restaurants and lounges; 130,000 square feet of meeting space; 53 meeting rooms; over 1,300 guest rooms; the citys best fitness center; and six retail outlets. We are currently hiring for Banquet Manager. In this position you will be responsible for overseeing the daily activities of the Banquets / Events Department such as ensuring the quality of food, beverage and service delivery in a coordinated detail ambiance. Work Requirements * Provide strategic direction for the banquet * Advise Associates of formal policies and procedures * Responsible for participation in the recruitment and leading the training, and overall management of the teams * Managing the banquet space, including organizing and storage * Developing and implementing all Banquet Beverage Controls * Coordinate with supervisors and staff with banquet needs such as food, banquet equipment, tables, chairs, etc. * Oversee maintenance of all banquet equipment, function spaces and cleanliness of all banquet areas. * Maintain inventory and maintenance on all props and enhancements as well as any other equipment needs such as linen and uniforms. * Manage vendor and customer relations * Develop and update banquet and event food and beverage policies and procedures and provide updates to staff * Primary liaison with key client contact at all banquet functions * Ensure all operating procedures are followed, identify and correct any organizational problems that impact the effectiveness of the operation * Handle all guest concerns in a prompt and courteous manner, informing catering /events manager of issue and resolution * Work closely with banquet chef to coordinate food presentation and delivery times * Flexible and energetic personality with the ability to handle multiple events simultaneously * Conduct banquet and facility tours with Engineering and Housekeeping teams to ensure that the space is maintained to the highest level of cleanliness and any deficiencies are resolved immediately * Attend all pre-event and post-event meeting with clients, guests, and catering/events team * Promote teamwork and quality service through daily communication and coordination with other departments * Perform other duties/tasks and projects as assigned Qualifications * Minimum of 2 years of experience in banquet management role at a major property * Extensive knowledge of food service and banquet equipment requirements * Extensive knowledge about all health and safety regulations * Ability to perform all duties of Banquet staff * Must have a flexible schedule to include nights, weekends and holidays. * Must be able to bend, push, pull, lift and stand up to 8 hours. * Good computer skills including Word and Excel * Fluency in English both verbal and non-verbal * Demonstrate strong initiative and self-direction Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Competent at working independently on recurring projects. The Galt House Hotel offers a comprehensive benefits package which includes medical, dental, 401k, a complimentary meal in the associate cafeteria, complimentary parking, a discounted monthly TARC bus pass and much more. The Galt House Hotel is a Drug Free Workplace, creating a culture of care where diversity is welcomed.