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Game advisor skills for your resume and career

Updated January 8, 2025

4 min read

Quoted experts

Joseph Hancock,

Sonya DiPalma Ph.D.

Below we've compiled a list of the most critical game advisor skills. We ranked the top skills for game advisors based on the percentage of resumes they appeared on. For example, 35.2% of game advisor resumes contained customer service as a skill. Continue reading to find out what skills a game advisor needs to be successful in the workplace.

15 game advisor skills for your resume and career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how game advisors use customer service:

Received multiple reviews such as surveys from customers acknowledging my level of dedication to excellent customer service.
General Customer service Cash and Credit handling Promoted rewards program Provided extensive knowledge about new and upcoming products

2. Stock Shelves

To "stock shelves" is referred as the process of putting the supplies on the shelves in the store. It is important to stock the shelves timely as empty shelves can cost a business too much.

Here's how game advisors use stock shelves:

Check customers out, clean up the back room, stock shelves, receive orders for pick up, organize games.
Advise Customers on how to reserve games, provided excellent customer service, cashier, clean and stock shelves.

3. Video Games

Video Games are a form of entertainment where the player interacts with a virtual space. The subject and strategies for video games vary depending on the kind of game. For example, some video games require the player to solve a puzzle in addition to exploring the virtual world, while others encourage combat strategies.

Here's how game advisors use video games:

Communicated by phone regarding video games reservations and supporting special promotions to increase the store productivity.
Provided customer service and video game-related consultation on a part-time basis while attending college.

4. Sales Floor

The sales floor is the area in a company or a business that is specified for retail activities or is designated as the selling area of the shop. A car showroom can be considered a sales floor, as it has cars in its display which are to be sold. A sales floor is generally crowded with sales assistants who are there to help you out while you can search and check out the products. Generally a sales floor has free access to the public and they can observe, view and get information about the product that is being sold.

Here's how game advisors use sales floor:

Managed the visual merchandising/marketing and ensured full product representation on sales floor.
Manage staff, report daily numbers, sell product, restock sales floor, process shipment, provide excellent customer service.

5. POS

POS is an abbreviation of "Point of Sale" which is the time and place where a customer completes a transaction. It can either be a physical shop that consists of POS terminals or a virtual shop. A POS system helps simplify the retail functions and track important sales data.

Here's how game advisors use pos:

Calculated, balanced and resolved daily business transaction totals and documented information into POS system.
Completed customer cash/credit/debit transactions using a POS system.

6. Store Merchandise

Here's how game advisors use store merchandise:

Organize and straighten all store merchandise while keeping areas fully stocked and ensure all merchandise is accurately priced and properly represented.
Answered all questions regarding store merchandise such as monitors, keyboards, software, audio equipment, routers and more.

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7. Game Consoles

Here's how game advisors use game consoles:

Advise customers on game consoles, accessories, games, collectibles, on-line game memberships, and personal computer games.
Assist customers with finding games and questions regarding pricing, video games, trade ins, and game consoles.

8. Product Knowledge

Product knowledge is the skill of having better information and knowledge about the product you are selling. Product knowledge is essential for the employees of the companies so they can communicate and inform the customers about the product. Having great product knowledge is essential for a better sales pitch and to give the customer a better and complete idea of the product that will influence him to buy the product eventually.

Here's how game advisors use product knowledge:

Delivered exceptional customer service by maintaining product knowledge and matching customers specifically to games that matched their interests.
Establish a resolution to customer issues efficiently using product knowledge and extensive customer service skills.

9. Loss Prevention

The steps taken by a business to prevent theft is called loss prevention. There are multiple methods for loss prevention for example usage of automated cash handling, secure physical location, product security staff buy-in, and attentive customer service.

Here's how game advisors use loss prevention:

Communicate all merchandise deficits to the appropriate supervisor for loss prevention reports.
Protect company assets through effective inventory control and Loss Prevention.

10. Customer Complaints

Here's how game advisors use customer complaints:

Recommended various products based on customers interests -Generated and maintained regular customers-Always met and exceeded sales goals-Corrected and confirmed all customer complaints
Provided exceptional service to customers including responding to and resolving customer complaints.

11. Bank Deposits

Any money that a customer chooses to leave with their bank account is a deposit. Deposits can vary in amounts and different banks have limits on the deposits their customers can have as a minimum. Banks charge customers for deposits especially when a teller is used by the customer to deposit money into their account.

Here's how game advisors use bank deposits:

Completed bank deposit slips accurately and make bank deposits daily per established guidelines.
Assist management to ensure store has sufficient cash and change for sales transactions; make bank deposits daily per established guidelines.

12. Inventory Control

Here's how game advisors use inventory control:

Supervised Lost Prevention and inventory control.
Managed and conducted inventory control.

13. Sale System

Here's how game advisors use sale system:

Processed accurate customer purchases and return transactions through Point-of-Sale system.
Used Point of Sale system to locate products not in stock, but in the area to avoid losing a transaction.

14. Product Selection

Here's how game advisors use product selection:

Assisted customers quickly and positively with product selection and questions including promptly, courteously and professionally answered customer phone calls.
Be organized and knowledgeable of all gaming systems, maintain gaming experience in order to assist Guests in product selection.

15. Computer System

Here's how game advisors use computer system:

Process customer purchases/return transactions via Point-of-Sale computer system via PC keyboard.
Maintained accurate registers and operated point of sale computer system.

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What skills help Game Advisors find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What technical skills for a game advisor stand out to employers?

Joseph Hancock

Research Professor, Program Director, Former Retail Operations Manager, Drexel University, Antoinette Westphal College of Media Arts & Design

Technologically savvy is necessary, so what will set you apart are your soft skills, patience, the ability to think beyond yourself. Again, don't be ethnocentric, be multi-centric. I believe technology only exposes us to a virtual world of acceptance, and really if you are going to be sales, you need to be cultured beyond the computer and social media. Understand others and their needs, be a person who tells the potential employer how you are going to go the extra mile to care for customers and make sure their needs are met through your excellent customers service skills (and give solid examples). Most importantly, know what you are selling and realize that the person you are talking to, might know more than you! There have been so many times I walk into a retail store only to have the store associate or manager talk to me as if I know nothing about the product they are selling. Ask your customers questions do not just talk at them, talk with them.

What soft skills should all game advisors possess?

Sonya DiPalma Ph.D.

Associate Professor, Chair, Academic Policies Committee, Director of MCOM Internship Program, University of North Carolina at Asheville

Be personable and a person someone wants to talk with and work with on a continuing basis. Listening and note-taking skills will be critical. Great employees listen well and ask good follow up questions. Be versatile and adaptable. If you find some downtime between projects, ask how you may help with another project.

Do you want to know more?

List of game advisor skills to add to your resume

The most important skills for a game advisor resume and required skills for a game advisor to have include:

Customer Service
Stock Shelves
Video Games
Sales Floor
POS
Store Merchandise
Game Consoles
Product Knowledge
Loss Prevention
Customer Complaints
Bank Deposits
Inventory Control
Sale System
Product Selection
Computer System

Store Operations
Alphabetical Order
Customer Inquiries
Cash Drawers
Customer Comments
Customer Issues
Trade INS
Upselling
Sales Transactions
Customer Transactions
Game Systems
Credit Card Transactions
Retail Sales
Inventory Management
Stock Room

Store Maintenance
Quality Customer Service
Customer Support
Security Practices
Retail Environment
Customer Assistance
Game Titles
Clean Store
Store Policies
Cash Registers
Store Appearance
Credit Payment
Sales Prices
Store Promotions
Esrb

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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