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Lead Gameplay Designer
Playground 3.1
Remote game farm supervisor job
Description Playground Games is looking for a Lead Gameplay Designer to join our Fable team on a permanent basis.About us:
As a first-party Xbox Game Studio, we are passionate about making genre-defining games that are accessible, beautiful, and, most of all, fun. We are excited to be rebooting the much-loved Fable franchise and are expanding our diverse team to create a new classic in the action RPG genre.
About the role:
As Lead Gameplay Designer you will develop and lead the gameplay design team, working on character driven gameplay systems.
This is a permanent role based in our state-of-the-art studio in Royal Leamington Spa. We have a hybrid work model in place with a minimum of 3 days a week in the studio. Relocation assistance is available if required.
What you'll do:
Establish, maintain, and evolve design processes while ensuring gameplay design work is completed on time and to a high-quality standard.
Guide and evaluate your team's gameplay design work to ensure it's creatively and technically sound, and aligned with the game's overall vision.
Ensure that the communication between the Gameplay Design team and other stakeholders is smooth and efficient.
Develop the skills and talent of the Gameplay Design team, carrying performance reviews and owning line management duties.
Be responsible for the tasks and bugs of the Gameplay Design team, and work with other stakeholders to help define and prioritize them.
Deputize for the Design Director, when required.
What you'll bring:
Proven success working on a character-driven gameplay systems such as locomotion, combat, camera, and AI.
A strong creative sensibility and the ability to elevate your team's work through constructive feedback.
Excellent written and verbal communication skills.
A flexible, highly-motivated, team-player attitude.
A good understanding of technical considerations, with the ability to communicate with technical team members.
A genuine passion for video games.
This is a fantastic opportunity to make a world-class game with an established, talented, and collaborative team at one of the industry's most exciting first-party game studios.
Playground Games is proud to be an equal opportunity employer, we believe that diversity and inclusion fuels creativity. We are dedicated to creating a safe, comfortable and welcoming working environment.
We strive to build an inclusive culture that encourages, supports and celebrates the diverse voices of our team members. It drives our innovation and connects us closer to our players. We are committed to equity, diversity, and inclusion across age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation.
At Playground Games we recognise the importance of self-development, career progression, well-being and retention of our colleagues. We celebrate difference and welcome everyone to join us and to be themselves at work.
If you require any reasonable adjustments to apply for this position, please contact us on [email protected]
$86k-129k yearly est. Auto-Apply 60d+ ago
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TABLE GAMES - HYBRID FLOOR SUPERVISOR/DEALER - FT
Seminole Gaming 4.1
Remote game farm supervisor job
About Seminole Hard Rock Hotel & Casino Hollywood
Seminole Hard Rock Hotel & Casino Hollywood is the flagship casino resort of Hard Rock International, owned by the Seminole Tribe of Florida. This world-renowned entertainment, gaming and hospitality destination unveiled a $1.5 billion expansion on Oct. 24, 2019. New offerings include 638 upscale guestrooms in the first-ever Guitar Hotel, 168 luxury guestrooms and unique swim-up suites in the adjacent Oasis Tower at Seminole Hard Rock Hotel & Casino Hollywood, and 465 newly redesigned guestrooms in Hard Rock Hotel for a combined room count of 1,271 throughout the resort. Additional amenities include the lush, “Bora Bora” style lagoon with private cabanas and butler service; a 42,000 square-foot Rock Spa & Salon; a 13.5-acre recreational water experience for swimming, kayaking and paddle boarding; 19 dining outlets and 20 bars and lounges; an expansive gaming floor with 3,100 slots, 195 table games and a 45-table poker room; 120,000 square feet of premier meeting and convention space including a 38,000 square-foot, carpeted exhibition hall; and a 26,000 square-foot retail promenade. The highly anticipated Hard Rock Live entertainment venue with a 7,000-person capacity, will showcase A-list entertainers, comedy acts, Broadway performances, sporting events and live broadcast productions. The integrated resort is located on 87 acres of the Hollywood Seminole Reservation along State Road 7 (U.S. Highway 441), and is 10 minutes from Fort Lauderdale/Hollywood International Airport and 30 minutes from downtown Miami and Miami International Airport. For more information, visit us online at ********************************** call ************ or follow us: Facebook: SeminoleHardRockHollywood, Twitter: @HardRockHolly, Instagram: @HardRockHolly.
Benefits & Perks:
We offer rockin' benefits that include Medical, Dental, Vision & Life Insurances, 401K, Paid time off, Annual Bonus Opportunity & much more! Please visit ************************************* to see our full list of benefits!
Responsibilities
The incumbent in this position is responsible for providing superior service to both the internal and external customer. The incumbent is also responsible for monitoring and controlling an area of a pit consisting of one or more games to assure the delivery of customer service standards, while maintaining the integrity of the games.
Essential Job Functions:
Offering the highest possible level of Customer Service resulting in a maximum level of guest enjoyment and return play
Responsible for knowing all policies & procedures of the specific table game he/she is supervising.
Maintaining a work environment that is safe, professional, friendly and conducive to a high level of productivity & performance, as well as, morale.
Works diligently to support the Seminole Gaming's culture and team philosophy throughout the property.
Acts as a role model to all employees and always presents oneself as a credit to Seminole Gaming and encourages other team members to do the same.
Promotes positive public relations and creates an enjoyable atmosphere for all customers.
Amicably resolves customer related problems in a fast paced environment.
Ensures the protection of customer's rewards and credit lines.
Complies with all departmental and Company Policies including Seminole Gaming's business ethics guidelines.
Complies with all regulatory requirements.
Maintains confidentiality of all Seminole Gaming trade secrets and proprietary information including business processes, customer lists, marketing plans and any other confidential information.
Creates and ensures a fun-filled, entertaining and exciting environment.
Perform other duties as assigned.
Qualifications
Five years table games experience required. Two years in a Dual-Rated management level capacity or above is preferred. Must be knowledgeable in all primary casino games and most secondary games.
Work Environment:
While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to, second hand smoke, excessive noise and constant exposure to general public.
Must be able to communicate effectively with guests in English, specific to position duties and responsibilities.
Closing:
The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.
As part of Seminole Gaming's employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to:
Credit Check
Criminal Background Check
Drug Screen
Disclaimer
While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
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$47k-59k yearly est. Auto-Apply 60d ago
Lead Game Designer
Big Time Products 4.2
Remote game farm supervisor job
A BIT ABOUT US We're the creators of Big Time, a breakout multiplayer action RPG, and the builders of Open Loot, a Web3 gaming platform powering hundreds of thousands of players and dozens of studios. Our ecosystem combines seamless onboarding, player-owned economies, and a robust NFT marketplace. Open Loot is fully live, profitable, and scaling fast-with over $300M in revenue and a growing network of partner games, token launches, and digital collectibles. Backed by veterans from Epic, Riot, Blizzard, and EA, we're building the future of games where players truly own what they play.
THE MISSION
Big Time Studios is seeking a Lead Game Designer to spearhead the design and evolution of core gameplay systems for our next big project. This role will focus on balancing game mechanics, driving live operations, and leveraging analytics to optimize player engagement and retention. You will be responsible for iterating on progression, in-game economies, and live content updates to ensure long-term player engagement.
As a data-driven leader, you will guide a cross-functional team of designers, engineers, and artists to develop, launch, and maintain compelling gameplay systems. You will also manage game balancing, economy tuning, and live event design, ensuring that content updates keep the game fresh and exciting for players.
If you have deep experience in designing live service games, a passion for using analytics to refine player experiences, and a strong understanding of game economies, we want you on our team.KEY RESPONSIBILITIES
Gameplay System Design: Lead the design and iteration of core gameplay mechanics, ensuring deep, engaging, and scalable systems.
Live Ops Leadership: Oversee live events, seasonal content, balance updates, and other live service elements to maximize player engagement and long-term retention.
Data-Driven Game Design: Leverage player telemetry, A/B testing, and analytics to make informed design decisions that improve user experience and game balance.
Game Economy & Balance: Design and maintain a dynamic in-game economy, ensuring fair and engaging progression for all types of players.
Cross-Disciplinary Collaboration: Work closely with engineering, art, marketing, and community teams
Design Documentation: Maintain detailed, up-to-date documentation on game systems, mechanics, and economy models to align with development goals.
QUALIFICATIONS
7+ years of game design experience, with shipped titles in live-service games (MMOs, strategy games, RPGs, or similar).
Strong background in live operations and experience designing data-driven game updates that drive player retention.
Proficiency in game analytics and telemetry tools, with a track record of using player data to refine and improve game systems.
Deep understanding of in-game economies, balance, and progression systems, with experience in designing sustainable, engaging systems for online games.
Strong leadership and communication skills, with experience leading and mentoring design teams.
Proficiency with industry-standard design and analytics tools, including spreadsheets for balancing, SQL for querying game data
Passion for building engaging online experiences that keep players coming back.
WHAT WE OFFER
Fully Remote Work: A fully remote work environment with flexible hours and a yearly company offsite to bring the whole team together.
Work with the Best: Collaborate with gaming industry veterans who have developed games generating over $10B in combined revenue.
Unlimited PTO: Take the time you need, when you need it. We believe in a healthy work-life balance.
Competitive Compensation: Market-leading salary, performance-based bonuses, and stock options.
Comprehensive Benefits: Health, dental, vision (if applicable based on location), and other wellness programs.
Growth & Impact: Be part of an early-stage project where you'll have a major influence on the design, live operations, and overall player experience.
If you're passionate about creating deeply engaging gameplay experiences, using data to drive decisions, and leading live-service games, we want to hear from you! Apply now and become a core leader in shaping Big Time's next big adventure.
$76k-112k yearly est. Auto-Apply 60d+ ago
Experienced Table Games Supervisor
Jack Cleveland Casino LLC
Game farm supervisor job in Cleveland, OH
Job Description
Reporting to the Assistant Shift Manager, the Table GamesSupervisor is responsible for supporting and ensuring operations run smoothly through positive interactions with guests, resolution of disputes and management of floor operations on an ongoing basis. Responsible for the training and equitable treatment of all Casino personnel. Responsible for building and maintaining a team atmosphere both within and across departments through effective communication, leadership, coaching and employee development.
Role Responsibilities:
Leads, coaches and supports table games dealers to ensure legendary customer service.
Ensures table games dealers have the training, tools and mindset to enable them as service professionals.
Leads in a way that creates continuous improvements in the guest and employee experience.
Ensures operational and game integrity.
Tracks guest play and relays all pertinent information to Manager
Resolves guest concerns in a quick, professional and efficient manner
Executes changes in table games limits to meet the customer demand and needs of the business
Informs Asst. Shift Manager and Surveillance team of unnatural or irregular play
Maintains bank floats
Reports significant cash and cheque transactions
Verifies issuance of credit after all necessary signatures are confirmed
Knows and abides by Ohio Casino Control Commission regulations, internal controls and company policies and procedures
Presents oneself in a polished, professional and service-minded way and leads team to do the same
Holds team accountable for various job policies and ensures adherence to regulatory, departmental and company policies.
PERKS AND BENEFITS FOR BEING A TEAM MEMBER AT JACK:
Medical, Prescription Drug, Dental, and Vision Coverage
Life and Disability Insurance
Free Parking
Generous Paid Time Off Plan
Discounted Team Member Meals
Education Assistance up to $3,600 a year
401(k) Savings Plan and Match
Paid Breaks
Knowledge, Skills, & Abilities
Excellent math skills and the ability to multi-task
Must be able to work independently.
Must be able to continuously perform repetitive hand, arm, and shoulder motion.
Must be able to sit, stand or walk for long periods of time (4 hours).
Must be able to respond calmly and make rational decisions when handling employee conflicts.
Must be able to maneuver throughout all areas of the property and from floor to floor either by stairways (minimum of 20 steps) or escalator.
Must be able to lift and carry up to 50 lbs.; and, have the ability to push, pull, reach, bend, twist, stoop and kneel.
Respond to visual and aural cues.
Must have the manual dexterity to operate a computer and other necessary office equipment.
Must be able to tolerate areas containing dust, loud noises and bright lights.
Must be able to work varied shifts, weekends and holidays as needed.
Ability to simultaneously manage several projects, and not be frustrated by changing priorities and unforeseen obstacles to achieving objectives.
Ability to speak distinctly and persuasively.
Must be able to get along with co-workers and work as a team
Must be able to read, write, speak, and understand English
Must have a professional appearance and be team player.
Well developed interpersonal skills
Must be at least 21-years of age
Education & Experience Requirements
High school diploma or GED is required- College Degree preferred
Must have experience working in Table Games as a Dealer or Supervisor
1-2 years supervisory experience
Must have broad knowledge of casino rules, regulations, and procedures, including good game security.
License Requirements
Ability to obtain, and maintain a Gaming Occupational License within the State of Ohio.
JOB TITLE:
Inbound Operations Cage (Controlled Substances) Supervisor
MANAGER TITLE: Supply Chain Manager
DUTIES AND RESPONSIBILITIES:
Manages and coordinates the inbound team and inbound/outbound DEA controlled substance operation of a fast paced Distribution Center to ensure all receiving, storing, handling, distribution of controlled substance, and administrative tasks are met according to DEA Regulations.
Controlled Substance Overview:
Ensures Controlled Substances pick slips are checked for completeness and accuracy. Ensures DEA Registration Number is included on every order. Pulls Controlled Substances products from stock for customer orders as pick slips are printed. Compares products to pick slips to ensure proper filling of orders (i.e., product size, strength, dating and unit of sale, quantities) and ensures product is shipped with accompanying literature, brochures, etc. Also ensures product codes and prices match, as well as product descriptions. Packs and prepares Controlled Substances to be shipped using the most economical and safe method of packing available. Ensures products are shipped in accordance with Department of Transportation regulations which includes, but is not limited to, proper labeling and logging of all products classified as hazardous materials. Ensures all orders have been checked for accuracy of picking prior to shipment; brings to the attention of the Distribution Center supervisor or manager, any and all errors relating to customer orders. Ensures Controlled Substances are shipped using commercial carriers approved for the shipment of Controlled Substances. Completes daily product inventory to ensure 100% inventory accuracy of Controlled Substances. Maintains records on Controlled Substances as required by the Controlled Substances Policies and Procedures Manual. Maintains an orderly and up-to-date UPS manifest filing system. Trains other members of the team who are engaged in handling controlled substances within the Distribution Center. Ensures that a minimum of one other teammate is competent in all areas of controlled substances and can serve as a back-up in the absence of the Controlled Substances Specialist.
Inbound Supervisor Overview:
Plans and directs all receiving, storing, handling returned/damaged goods, and administrative tasks to ensure customer and company requirements are met.
Manages the inbound team in the unloading of freight trucks delivering merchandise to the DC; counting of pieces/ packages/ pallets; and signing of Bill of Ladings according to company policy. Ensures correct shipment has been delivered and all product received is accurately recorded in system
Main point of contact for all inquiries regarding inbound operations. Works with internal partners (Accounts Payable and Purchasing) and vendors regarding orders received. Answers questions and provides information to resolve any outstanding issues in a timely manner. Communicates discrepancies to appropriate individuals which many include: Accounts Payable, Purchasing, Vendors, other DC facilities, and/or sales staff.
Adheres to all protocol regarding the receipt of pedigrees: documents receipt appropriately, confirms shipments are accurate and approvals are obtained prior to distribution; follows up on outstanding approval requests to meet the needs of customer.
Keeps accurate records, provides information and answers questions
Schedules all inbound shipments and is main point of contact for carriers regarding initial scheduling and changes.
Operates and maintains certification for material handling equipment such as forklifts and pallet-jacks, as required.
Helps manage team's performance, including: performance evaluations, training, development, coaching, disciplinary action and attendance management.
Leads and assists in other projects and performs other duties as assigned.
REQUIRED QUALIFICATIONS:
Education
High school diploma or equivalent.
Work Experience
Six months to one year of work experience in a distribution or production environment
Customer Service experience with ability to communicate with internal and external customers
Technical Skills
Attention to detail
Proficient in computer skills including Outlook, Excel, and Word
Certification
Certification in forklift operation
COMPETENCIES NEEDED
Demonstrates strong communication skills, both written and verbal.
Demonstrated ability to strategically organize, prioritize and meet customer expectations
Highly motivated and results oriented
Ability to build and maintain strong working relationships
Must be proficient in Microsoft and computer skills
Experience and knowledge in distribution processes (receiving, shipping and inventory control) required
Forklift Certification desired
Green belt or equivalent in Six Sigma or Lean Six Sigma preferred
PHYSICAL DEMANDS/WORK ENVIRONMENT
Covetrus is a federal contractor and abides by the Drug Free Workplace Act (DFWA). In accordance with the DFWA, Covetrus maintains a drug-free workplace.
Extensive computer use.
Ability to engage in overnight travel on an as needed basis essential
Ability to lift and transport 30 pounds on a regular basis and up to 50-70 pounds on an occasional basis.
Must be able to stand and/or walk on concrete as needed throughout the day and complete tasks that include bending, stooping, and reaching.
May require working in a cooler environment of 35°- 46° F.
We offer the following benefits for you to take advantage of while you are here provided you meet the eligibility requirements under each governing program:
401k savings & company match
Paid time off
Paid holidays
Maternity leave
Parental leave
Military leave
Other leaves of absence
Health, dental, and vision benefits
Health savings accounts
Flexible spending accounts
Life & disability benefits
Identity theft protection
Pet insurance
Certain positions may include eligibility for a short-term incentive plan
Covetrus is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
$21k-34k yearly est. Auto-Apply 3d ago
Lead Content Designer, Live Game - World of Warcraft | Irvine, CA
Activision Blizzard 4.6
Remote game farm supervisor job
Team Name:
World of WarcraftJob Title:Lead Content Designer, Live Game - World of Warcraft | Irvine, CARequisition ID:R026566Job Description:
Blizzard Entertainment is looking for a talented and experienced Lead Content Designer for the World of Warcraft team. As the Lead Designer on the Live Game team, you are responsible for leading design decisions and overseeing their execution from concept to completion. As a collaborator, you understand the importance of communication and feedback. The ideal candidate has proven experience in game design, a strong aptitude for critical thinking and analysis, outstanding people skills, boundless creativity, a strong visual aesthetic, and a passion for playing and analyzing games.
This role is anticipated to be a hybrid work position, with some work on-site and some work-from-home. The home studio for this role is in Irvine, CA.
Responsibilities:
Priorities can often change in a fast-paced environment like ours, so this role includes, but is not limited to, the following responsibilities:
Driving vision of new features in collaboration with partners
Managing, mentoring, evaluating, and providing feedback to a team of Designers
Partnering with Production to scope, plan, and organize multiple simultaneous projects
Coordinating with Product Management and Analytics to apply a data-informed approach to crafting epic player experiences
Upholding and shaping high quality standards for art, design, and game performance
Promoting, contributing to and participating in our culture of inclusion
Minimum Requirements
8+ years of game design experience or a portfolio demonstrating equivalent experience.
3+ years managing a team
Ability to design and implement content from concept to completion.
Ability to maintain and communicate a clear vision from pitch to ship
Excellent written and verbal communication skills
Extra Points
Design portfolio showing your work and contributions
Experience leading projects
Familiarity with World of Warcraft
Application Materials
Resume
Cover Letter, while not required, should include:
A bit about you (fun facts, hobbies... tell us about you!)
Why you're interested in working on World of Warcraft
What excites you about game design
Your Platform
Best known for iconic video game universes including Warcraft , Overwatch , Diablo , and StarCraft , Blizzard Entertainment, Inc. (****************** a division of Activision Blizzard, which was acquired by Microsoft (NASDAQ: MSFT), is a premier developer and publisher of entertainment experiences. Blizzard Entertainment has created some of the industry's most critically acclaimed and genre-defining games over the last 30 years, with a track record that includes multiple Game of the Year awards. Blizzard Entertainment engages tens of millions of players around the world with titles available on PC via Battle.net , Xbox, PlayStation, Nintendo Switch, iOS, and Android.
Our World
Activision Blizzard, Inc., is one of the world's largest and most successful interactive entertainment companies and is at the intersection of media, technology and entertainment. We are home to some of the most beloved entertainment franchises including
Call of Duty
,
World of Warcraft
,
Overwatch
,
Diablo
,
Candy Crush
™ and
Bubble Witch
™. Our combined entertainment network delights hundreds of millions of monthly active users in 196 countries, making us the largest gaming network on the planet!
Our ability to build immersive and innovate worlds is only enhanced by diverse teams working in an inclusive environment. We aspire to have a culture where everyone can thrive in order to connect and engage the world through epic entertainment. We provide a suite of benefits that promote physical, emotional and financial well-being for ‘Every World' - we've got our employees covered!
The videogame industry and therefore our business is fast-paced and will continue to evolve. As such, the duties and responsibilities of this role may be changed as directed by the Company at any time to promote and support our business and relationships with industry partners.
We love hearing from anyone who is enthusiastic about changing the games industry. Not sure you meet all qualifications? Let us decide! Research shows that women and members of other under-represented groups tend to not apply to jobs when they think they may not meet every qualification, when, in fact, they often do! We are committed to creating a diverse and inclusive environment and strongly encourage you to apply.
We are committed to working with and providing reasonable assistance to individuals with physical and mental disabilities. If you are a disabled individual requiring an accommodation to apply for an open position, please email your request to accommodationrequests@activisionblizzard.com. General employment questions cannot be accepted or processed here. Thank you for your interest.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status, among other characteristics.
Rewards
We provide a suite of benefits that promote physical, emotional and financial well-being for ‘Every World' - we've got our employees covered! Subject to eligibility requirements, the Company offers comprehensive benefits including:
Medical, dental, vision, health savings account or health reimbursement account, healthcare spending accounts, dependent care spending accounts, life and AD&D insurance, disability insurance;
401(k) with Company match, tuition reimbursement, charitable donation matching;
Paid holidays and vacation, paid sick time, floating holidays, compassion and bereavement leaves, parental leave;
Mental health & wellbeing programs, fitness programs, free and discounted games, and a variety of other voluntary benefit programs like supplemental life & disability, legal service, ID protection, rental insurance, and others;
If the Company requires that you move geographic locations for the job, then you may also be eligible for relocation assistance.
Eligibility to participate in these benefits may vary for part time and temporary full-time employees and interns with the Company. You can learn more by visiting ***************************************
In the U.S., the standard base pay range for this role is $97,200.00 - $179,900.00 Annual. These values reflect the expected base pay range of new hires across all U.S. locations. Ultimately, your specific range and offer will be based on several factors, including relevant experience, performance, and work location. Your Talent Professional can share this role's range details for your local geography during the hiring process. In addition to a competitive base pay, employees in this role may be eligible for incentive compensation. Incentive compensation is not guaranteed. While we strive to provide competitive offers to successful candidates, new hire compensation is negotiable.
$97.2k-179.9k yearly Auto-Apply 33d ago
Dual Rate Table Games Supervisor
Jack Entertainment 4.1
Game farm supervisor job in Cleveland, OH
Reporting to the Assistant Shift Manager, the Dual Rate Table GamesSupervisor is responsible for supporting and ensuring operations run smoothly through positive interactions with guests, resolution of disputes and management of floor operations on an ongoing basis. Responsible for the training and equitable treatment of all Casino personnel. Responsible for building and maintaining a team atmosphere both within and across departments through effective communication, leadership, coaching and employee development.
Essential Functions: Table Games Dealer
Delivers great customer service by dealing all games offered by JACK Cleveland in a friendly and helpful manner with an upbeat/positive attitude.
Assists in training guests not familiar with various table games products.
Promotes table and poker games and serves guests while standing on dead games.
Demonstrates an effective working knowledge of dealing policies and gaming procedures
Deals games in accordance with internal controls, Ohio Casino Control Commission regulations and company policy.
Able to maintain applicable departmental dealer efficiency metrics.
Informs Supervisor and/or Manager of unnatural or irregular play and disputes on game
Always presents oneself as a credit to JACK Entertainment and encourages others to do the same
Safeguard casino assets.
Responsible for the protection and control of the game.
Conducts the games in accordance with Company policies and ensures compliance with company policies, procedures and gaming regulatory requirements, Verify and sign for Fills, Credits, Marker Issuance, and all documentation's listed in JACK Internal Controls. Handling guest transactions and notifying Floor Supervisor of any irregularities.
Exchange currency for gaming chips and pay or collect bets according to house rules in an accurate manner.
Advises Floor Supervisor of any disputes or arguments that may arise during the game.
Support and maintain JACK courtesy guidelines at all times.
Promote outstanding guest relations.
Perform other duties as assigned.
Assists in training guests not familiar with various table games products.
Demonstrates an effective working knowledge of dealing policies and gaming procedures.
Able to maintain applicable departmental dealer efficiency metrics.
Presents oneself in a polished, professional and service-minded way and encourages others to do the same.
Essential Functions: Table GamesSupervisor
Leads, coaches and supports table games dealers to ensure legendary customer service.
Ensures table games dealers have the training, tools and mindset to enable them as service professionals.
Leads in a way that creates continuous improvements in the guest and employee experience.
Ensures operational and game integrity.
Tracks guest play and relays all pertinent information to Manager
Resolves guest concerns in a quick, professional and efficient manner
Executes changes in table games limits to meet the customer demand and needs of the business
Informs Asst. Shift Manager and Surveillance team of unnatural or irregular play
Maintains bank floats
Reports significant cash and cheque transactions
Verifies issuance of credit after all necessary signatures are confirmed
Knows and abides by Ohio Casino Control Commission regulations, internal controls and company policies and procedures
Presents oneself in a polished, professional and service-minded way and leads team to do the same
Holds team accountable for various job policies and ensures adherence to regulatory, departmental and company policies.
PERKS AND BENEFITS FOR BEING A TEAM MEMBER AT JACK:
Medical, Prescription Drug, Dental, and Vision Coverage
Life and Disability Insurance
Free Parking
Generous Paid Time Off Plan
Discounted Team Member Meals
Education Assistance up to $3,600 a year
401(k) Savings Plan and Match
Paid Breaks
Knowledge, Skills & Abilities
Must be able to work independently.
Must be able to continuously perform repetitive hand, arm, and shoulder motion.
Must be able to sit, stand or walk for long periods of time (4 hours).
Must be able to respond calmly and make rational decisions when handling employee conflicts.
Must be able to maneuver throughout all areas of the property and from floor to floor either by stairways (minimum of 20 steps) or escalator.
Must be able to lift and carry up to 50 lbs.; and, have the ability to push, pull, reach, bend, twist, stoop and kneel.
Respond to visual and aural cues.
Must have the manual dexterity to operate a computer and other necessary office equipment.
Must be able to tolerate areas containing dust, loud noises and bright lights.
Must be able to work varied shifts, weekends and holidays as needed.
Ability to simultaneously manage several projects, and not be frustrated by changing priorities and unforeseen obstacles to achieving objectives.
Ability to speak distinctly and persuasively.
Must be able to read, write, speak, and understand English
Education and Experience
High school diploma or GED is required- College Degree preferred
Must have experience working in Table Games as a Dealer or Supervisor
1-2 years supervisory experience
Must be at least 21-years of age
Excellent employee and customer service skills are essential
Must be able to perform basic math quickly
Must be able to get along with co-workers and work as a team
Must present a well-groomed appearance
Well-developed interpersonal skills
Must enjoy entertaining and communicating with the public
Excellent math skills and the ability to multi-task
Must possess and demonstrate a genuine desire to serve the public
Must have a professional appearance and be team player.
Must have broad knowledge of casino rules, regulations, and procedures, including good game security.
Required Certification/License
Ability to obtain a Gaming Occupational License within the State of Ohio
Starting Rate:
Starts at $27.50, but can go up to $29.50 depending on skillset/game knowledge
JOB TITLE:
Inbound Operations Cage (Controlled Substances) Supervisor
MANAGER TITLE: Supply Chain Manager
DUTIES AND RESPONSIBILITIES:
Manages and coordinates the inbound team and inbound/outbound DEA controlled substance operation of a fast paced Distribution Center to ensure all receiving, storing, handling, distribution of controlled substance, and administrative tasks are met according to DEA Regulations.
Controlled Substance Overview:
Ensures Controlled Substances pick slips are checked for completeness and accuracy. Ensures DEA Registration Number is included on every order. Pulls Controlled Substances products from stock for customer orders as pick slips are printed. Compares products to pick slips to ensure proper filling of orders (i.e., product size, strength, dating and unit of sale, quantities) and ensures product is shipped with accompanying literature, brochures, etc. Also ensures product codes and prices match, as well as product descriptions. Packs and prepares Controlled Substances to be shipped using the most economical and safe method of packing available. Ensures products are shipped in accordance with Department of Transportation regulations which includes, but is not limited to, proper labeling and logging of all products classified as hazardous materials. Ensures all orders have been checked for accuracy of picking prior to shipment; brings to the attention of the Distribution Center supervisor or manager, any and all errors relating to customer orders. Ensures Controlled Substances are shipped using commercial carriers approved for the shipment of Controlled Substances. Completes daily product inventory to ensure 100% inventory accuracy of Controlled Substances. Maintains records on Controlled Substances as required by the Controlled Substances Policies and Procedures Manual. Maintains an orderly and up-to-date UPS manifest filing system. Trains other members of the team who are engaged in handling controlled substances within the Distribution Center. Ensures that a minimum of one other teammate is competent in all areas of controlled substances and can serve as a back-up in the absence of the Controlled Substances Specialist.
Inbound Supervisor Overview:
Plans and directs all receiving, storing, handling returned/damaged goods, and administrative tasks to ensure customer and company requirements are met.
Manages the inbound team in the unloading of freight trucks delivering merchandise to the DC; counting of pieces/ packages/ pallets; and signing of Bill of Ladings according to company policy. Ensures correct shipment has been delivered and all product received is accurately recorded in system
Main point of contact for all inquiries regarding inbound operations. Works with internal partners (Accounts Payable and Purchasing) and vendors regarding orders received. Answers questions and provides information to resolve any outstanding issues in a timely manner. Communicates discrepancies to appropriate individuals which many include: Accounts Payable, Purchasing, Vendors, other DC facilities, and/or sales staff.
Adheres to all protocol regarding the receipt of pedigrees: documents receipt appropriately, confirms shipments are accurate and approvals are obtained prior to distribution; follows up on outstanding approval requests to meet the needs of customer.
Keeps accurate records, provides information and answers questions
Schedules all inbound shipments and is main point of contact for carriers regarding initial scheduling and changes.
Operates and maintains certification for material handling equipment such as forklifts and pallet-jacks, as required.
Helps manage team's performance, including: performance evaluations, training, development, coaching, disciplinary action and attendance management.
Leads and assists in other projects and performs other duties as assigned.
REQUIRED QUALIFICATIONS:
Education
High school diploma or equivalent.
Work Experience
Six months to one year of work experience in a distribution or production environment
Customer Service experience with ability to communicate with internal and external customers
Technical Skills
Attention to detail
Proficient in computer skills including Outlook, Excel, and Word
Certification
Certification in forklift operation
COMPETENCIES NEEDED
Demonstrates strong communication skills, both written and verbal.
Demonstrated ability to strategically organize, prioritize and meet customer expectations
Highly motivated and results oriented
Ability to build and maintain strong working relationships
Must be proficient in Microsoft and computer skills
Experience and knowledge in distribution processes (receiving, shipping and inventory control) required
Forklift Certification desired
Green belt or equivalent in Six Sigma or Lean Six Sigma preferred
PHYSICAL DEMANDS/WORK ENVIRONMENT
Covetrus is a federal contractor and abides by the Drug Free Workplace Act (DFWA). In accordance with the DFWA, Covetrus maintains a drug-free workplace.
Extensive computer use.
Ability to engage in overnight travel on an as needed basis essential
Ability to lift and transport 30 pounds on a regular basis and up to 50-70 pounds on an occasional basis.
Must be able to stand and/or walk on concrete as needed throughout the day and complete tasks that include bending, stooping, and reaching.
May require working in a cooler environment of 35°- 46° F.
We offer the following benefits for you to take advantage of while you are here provided you meet the eligibility requirements under each governing program:
401k savings & company match
Paid time off
Paid holidays
Maternity leave
Parental leave
Military leave
Other leaves of absence
Health, dental, and vision benefits
Health savings accounts
Flexible spending accounts
Life & disability benefits
Identity theft protection
Pet insurance
Certain positions may include eligibility for a short-term incentive plan
Covetrus is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
$22k-30k yearly est. Auto-Apply 35d ago
TABLE GAMES - HYBRID FLOOR SUPERVISOR/DEALER - FT
Seminole Hard Rock Hotel & Casino 4.0
Remote game farm supervisor job
Hollywood Seminole Hard Rock Hotel & Casino Hollywood is the flagship casino resort of Hard Rock International, owned by the Seminole Tribe of Florida. This world-renowned entertainment, gaming and hospitality destination unveiled a $1.5 billion expansion on Oct. 24, 2019. New offerings include 638 upscale guestrooms in the first-ever Guitar Hotel, 168 luxury guestrooms and unique swim-up suites in the adjacent Oasis Tower at Seminole Hard Rock Hotel & Casino Hollywood, and 465 newly redesigned guestrooms in Hard Rock Hotel for a combined room count of 1,271 throughout the resort. Additional amenities include the lush, "Bora Bora" style lagoon with private cabanas and butler service; a 42,000 square-foot Rock Spa & Salon; a 13.5-acre recreational water experience for swimming, kayaking and paddle boarding; 19 dining outlets and 20 bars and lounges; an expansive gaming floor with 3,100 slots, 195 table games and a 45-table poker room; 120,000 square feet of premier meeting and convention space including a 38,000 square-foot, carpeted exhibition hall; and a 26,000 square-foot retail promenade. The highly anticipated Hard Rock Live entertainment venue with a 7,000-person capacity, will showcase A-list entertainers, comedy acts, Broadway performances, sporting events and live broadcast productions. The integrated resort is located on 87 acres of the Hollywood Seminole Reservation along State Road 7 (U.S. Highway 441), and is 10 minutes from Fort Lauderdale/Hollywood International Airport and 30 minutes from downtown Miami and Miami International Airport. For more information, visit us online at ********************************** call ************ or follow us: Facebook: SeminoleHardRockHollywood, Twitter: @HardRockHolly, Instagram: @HardRockHolly.
Benefits & Perks:
We offer rockin' benefits that include Medical, Dental, Vision & Life Insurances, 401K, Paid time off, Annual Bonus Opportunity & much more! Please visit ************************************* to see our full list of benefits!
Responsibilities
The incumbent in this position is responsible for providing superior service to both the internal and external customer. The incumbent is also responsible for monitoring and controlling an area of a pit consisting of one or more games to assure the delivery of customer service standards, while maintaining the integrity of the games.
Essential Job Functions:
* Offering the highest possible level of Customer Service resulting in a maximum level of guest enjoyment and return play
* Responsible for knowing all policies & procedures of the specific table game he/she is supervising.
* Maintaining a work environment that is safe, professional, friendly and conducive to a high level of productivity & performance, as well as, morale.
* Works diligently to support the Seminole Gaming's culture and team philosophy throughout the property.
* Acts as a role model to all employees and always presents oneself as a credit to Seminole Gaming and encourages other team members to do the same.
* Promotes positive public relations and creates an enjoyable atmosphere for all customers.
* Amicably resolves customer related problems in a fast paced environment.
* Ensures the protection of customer's rewards and credit lines.
* Complies with all departmental and Company Policies including Seminole Gaming's business ethics guidelines.
* Complies with all regulatory requirements.
* Maintains confidentiality of all Seminole Gaming trade secrets and proprietary information including business processes, customer lists, marketing plans and any other confidential information.
* Creates and ensures a fun-filled, entertaining and exciting environment.
* Perform other duties as assigned.
Qualifications
Five years table games experience required. Two years in a Dual-Rated management level capacity or above is preferred. Must be knowledgeable in all primary casino games and most secondary games.
Work Environment:
* While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.
* The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
* The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to, second hand smoke, excessive noise and constant exposure to general public.
* Must be able to communicate effectively with guests in English, specific to position duties and responsibilities.
Closing:
The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.
As part of Seminole Gaming's employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to:
* Credit Check
* Criminal Background Check
* Drug Screen
Disclaimer While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
$44k-52k yearly est. Auto-Apply 60d+ ago
SUPERVISOR - TABLE GAMES **MUST HAVE EXPERIENCE**
Hard Rock International (USA), Inc. 4.5
Game farm supervisor job in Cincinnati, OH
Job Description
Under the direction of the Director -Table Games, Shift & Pit Manager positions, is responsible for providing superior service to both the internal and external customer. The incumbent is also responsible for monitoring and supervising an area of a pit consisting of one or more games to assure the delivery of Customer Service standards, while maintaining the integrity of the games.
Responsibilities
Offering the highest possible level of Customer Service resulting in a maximum level of guest enjoyment and return play
Responsible for knowing all policies & procedures of the specific table game he/she is supervising.
Maintaining a work environment that is safe, professional, friendly and conducive to a high level of productivity & performance, as well as, morale.
Works diligently to support the Hard Rock culture and team philosophy throughout the property.
Acts as a role model to all employees and always presents oneself as a credit to Hard Rock and encourages other team members to do the same.
Promotes positive public relations and creates an enjoyable atmosphere for all customers.
Amicably resolves customer related problems in a fast paced environment.
Ensures the protection of customer's rewards and credit lines.
Complies with all departmental and Company Policies including Hard Rock's business ethics guidelines.
Complies with all regulatory requirements.
Maintains confidentiality of all Hard Rock trade secrets and proprietary information including business processes, customer lists, marketing plans and any other confidential information.
Creates and ensures a fun-filled, entertaining and exciting environment.
Perform other duties as assigned.
Qualifications
Three years table games experience required. Two years in a Dual-Rated management level capacity or above is preferred. Must be knowledgeable in all primary casino games and most secondary games.
Work Environment:
While performing the duties of this job, the employee is frequently required to stand; walk; use hands, talk or hear. The employee must very infrequently lift and/or move up to 25 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to, second hand smoke, excessive noise and constant exposure to general public.
Must be able to communicate effectively with guests in English, specific to position duties and responsibilities.
$41k-57k yearly est. 31d ago
Supervisor - Table Games **Must Have Experience**
Hard Rock International 4.4
Game farm supervisor job in Cincinnati, OH
Under the direction of the Director -Table Games, Shift & Pit Manager positions, is responsible for providing superior service to both the internal and external customer. The incumbent is also responsible for monitoring and supervising an area of a pit consisting of one or more games to assure the delivery of Customer Service standards, while maintaining the integrity of the games.
Responsibilities
Offering the highest possible level of Customer Service resulting in a maximum level of guest enjoyment and return play
Responsible for knowing all policies & procedures of the specific table game he/she is supervising.
Maintaining a work environment that is safe, professional, friendly and conducive to a high level of productivity & performance, as well as, morale.
Works diligently to support the Hard Rock culture and team philosophy throughout the property.
Acts as a role model to all employees and always presents oneself as a credit to Hard Rock and encourages other team members to do the same.
Promotes positive public relations and creates an enjoyable atmosphere for all customers.
Amicably resolves customer related problems in a fast paced environment.
Ensures the protection of customer's rewards and credit lines.
Complies with all departmental and Company Policies including Hard Rock's business ethics guidelines.
Complies with all regulatory requirements.
Maintains confidentiality of all Hard Rock trade secrets and proprietary information including business processes, customer lists, marketing plans and any other confidential information.
Creates and ensures a fun-filled, entertaining and exciting environment.
Perform other duties as assigned.
Qualifications
Three years table games experience required. Two years in a Dual-Rated management level capacity or above is preferred. Must be knowledgeable in all primary casino games and most secondary games.
Work Environment:
While performing the duties of this job, the employee is frequently required to stand; walk; use hands, talk or hear. The employee must very infrequently lift and/or move up to 25 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to, second hand smoke, excessive noise and constant exposure to general public.
Must be able to communicate effectively with guests in English, specific to position duties and responsibilities.
$40k-51k yearly est. Auto-Apply 60d+ ago
Cage Supervisor
Jack Entertainment 4.1
Game farm supervisor job in Cleveland, OH
Role Responsibilities:
Review staffing levels and customer flow and assign work areas to team members.
Review and approve check-cashing transactions as required.
Monitor checkout money to determine fill requirements.
Review close out procedures by cashiers, ensure drawer balances and note all variances.
Investigate equipment or facility problems and notify shift manager.
Investigate and resolve guest complaints or concerns in accordance with standard procedures.
Train new team members and update all employees on new procedures or policies.
Assists the Cashier Shift Manager in performance of duties and assumes full responsibility in their absence.
Monitors casino cashiering activities on the front line, in the specialty banks, in the main bank and redemption areas.
Assists in the preparation and coordination of scheduling casino cashiering team.
Works specialty bank or front line upon request.
Ensure team members are ready to provide great service.
Help team achieve service goals.
Serves as a dynamic and energetic leader, while fostering teamwork, team member morale, motivation and open communication.
Establishes self as highly credible leader with highest levels of integrity and always acts in the best interests of the property and the company.
Acts as a role model and coach while developing team members using a consistent, approachable demeanor and clearly articulating expectations.
Ensures that team members clearly understand and are held accountable for their performance expectations.
Provides appropriate recognition and rewards to individuals and groups when consistent superior performance is attained.
Works as a change agent and challenges the departmental processes to improve and streamline department operations, through the continuous assessment of policies and procedures, work processes and program effectiveness and value.
Demonstrates excellent facilitator skills in determining a vision, aligns and inspires the team to achieve the vision.
Partners and coordinates with other departments to ensure total guest satisfaction and efficient operations in a safe, friendly, comfortable environment, by well-trained, motivated team members.
Recommends and implements change to improve overall team member and guest satisfaction.
Knowledge, Skills, & Abilities:
Must be able to work independently.
Must be able to sit, stand or walk for long periods of time (4 hours).
Must be able to respond calmly and make rational decisions when handling employee conflicts.
Must be able to maneuver throughout all areas of the property and from floor to floor either by stairways (minimum of 20 steps) or escalator.
Must be able to lift and carry up to 50 lbs.; and, have the ability to push, pull, reach, bend, twist, stoop and kneel.
Respond to visual and aural cues.
Must have the manual dexterity to operate a computer and other necessary office equipment.
Must be able to tolerate areas containing dust, loud noises and bright lights.
Must be able to work varied shifts, weekends and holidays as needed.
Ability to speak distinctly and persuasively and ability to communicate with all levels of management in a clear, friendly, and confident manner.
Must be able to get along with fellow team members and work as a team.
Must present a well-groomed appearance.
Must be self-motivated and be able to handle more than one function at a time by being well organized.
Must be able to read, write, speak, and understand English
Education & Experience Requirements:
High school diploma or GED required.
A minimum of 1-2 years related experience required.
A minimum of 1 year supervisory experience required.
Ability to communicate with all levels of management in a clear, friendly, and confident manner.
Good mathematical and clerical aptitude for accurate record keeping.
License Requirements
Ability to obtain, and maintain an Ohio Casino Control Commission Gaming Occupational License, and a Sports Gaming Employee License.
$20k-31k yearly est. 4d ago
Table Games Floor Supervisor
Boyd Gaming Corporation 3.9
Game farm supervisor job in Northwood, OH
Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.
Job Description
Oversee table games and team members to ensure that the safety, integrity, security, Company, and regulatory policies/procedures of the above are upheld. Supervise, coach, and support dealers. Maintain superior customer service by identifying, cultivating and improving the established player base working towards a positive Company image whenever possible.
Qualifications
Must at least 18 years of age.
Must have a thorough knowledge of all games on the casino floor, gaming regulations, and Company policies.
Must have excellent communication and customer service skills.
Must be able to obtain/maintain any necessary certifications and/or licenses.
Additional Information
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
$48k-58k yearly est. 60d+ ago
EXPERIENCED TABLE GAMES (DEALERS, SUPERVISORS & HYBRID SUPERVISOR ROLES)
Seminole Hard Rock Hotel & Casino 4.0
Remote game farm supervisor job
Our Commitment to Service: We don't have customers, we have Guests. Each visitor is our Guest, just as you have a Guest in your home. You take a certain level of pride when you have an invited Guest in your home. You should take the same pride with every Guest who visits one of our properties. Unparalleled Service isn't just a part of our mission statement at Seminole Gaming; it's a commitment to each and every one of our current and future Guests.
Deal Yourself into a Career with the Best in South Florida at Seminole Casino Coconut Creek
Are you ready to bring your talent, energy, and personality to one of South Florida's premier gaming destinations? This is your chance to be part of the iconic brand at Seminole Casino Coconut Creek and thrive in an exciting, fast-paced environment where every day brings something new.
Secure Your Spot Now-This Opportunity Won't Be Around Forever.
Responsibilities
Shift:
* Varies
Job Perks:
* Competitive pay and benefits
* Opportunities for career advancement
* 401K benefits
* Paid Time Off
* Be part of a world-class hospitality and entertainment brand as in Seminole Tribe of Florida SGA and Hard Rock International
Qualifications
Dealers:
* Must deal two primary games (BJ, Baccarrat), plus 3 of the following carnival games: Let It Ride, Pai Gow, 3 Card Poker, Ultimate Texas, and Mississippi Stud and must possess excellent customer service and talent relation skills.
* Must possess a certificate of completion from an accredited Gaming School or equivalent.
* While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to stand and walk. Specific vision abilities required by this job include close, distance, color, and peripheral vision, and depth perception.
* Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discretely notifying appropriate management of concerns
Supervisors & Hybrid Supervisors:
* Five (5) years table game experience required.
* Two (2) years in a Dual-Rated management level capacity or above is preferred.
* Must be knowledgeable in all primary casino games and most secondary games.
* Must possess excellent communication and customer service skills.
* Required exposure to casino related environmental factors, including but not limited to, second hand smoke, excessive noise, and stress related to servicing customers in a high pressure and fast paced environment.
* Must be able to stand for an entire shift and be able to move throughout the Casino and/or Hotel areas.
* Ability to read and understand all Seminole Tribe of Florida policies and procedures and ability to complete standard Seminole Tribe of Florida forms and reports are required.
* Must be able to communicate effectively with guests in English, specific to position duties and responsibilities.
Work Environment:
* While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, and talk or hear. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.
* The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
* The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to, second hand smoke, excessive noise and constant exposure to general public.
Closing:
The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.
As part of Seminole Gaming's employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to:
* Credit Check
* Criminal Background Check
Disclaimer
While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
$41k-53k yearly est. Auto-Apply 60d+ ago
Dual Rate Table Games Supervisor
Jack Cleveland Casino LLC
Game farm supervisor job in Cleveland, OH
Job Description
Reporting to the Assistant Shift Manager, the Dual Rate Table GamesSupervisor is responsible for supporting and ensuring operations run smoothly through positive interactions with guests, resolution of disputes and management of floor operations on an ongoing basis. Responsible for the training and equitable treatment of all Casino personnel. Responsible for building and maintaining a team atmosphere both within and across departments through effective communication, leadership, coaching and employee development.
Essential Functions: Table Games Dealer
Delivers great customer service by dealing all games offered by JACK Cleveland in a friendly and helpful manner with an upbeat/positive attitude.
Assists in training guests not familiar with various table games products.
Promotes table and poker games and serves guests while standing on dead games.
Demonstrates an effective working knowledge of dealing policies and gaming procedures
Deals games in accordance with internal controls, Ohio Casino Control Commission regulations and company policy.
Able to maintain applicable departmental dealer efficiency metrics.
Informs Supervisor and/or Manager of unnatural or irregular play and disputes on game
Always presents oneself as a credit to JACK Entertainment and encourages others to do the same
Safeguard casino assets.
Responsible for the protection and control of the game.
Conducts the games in accordance with Company policies and ensures compliance with company policies, procedures and gaming regulatory requirements, Verify and sign for Fills, Credits, Marker Issuance, and all documentation's listed in JACK Internal Controls. Handling guest transactions and notifying Floor Supervisor of any irregularities.
Exchange currency for gaming chips and pay or collect bets according to house rules in an accurate manner.
Advises Floor Supervisor of any disputes or arguments that may arise during the game.
Support and maintain JACK courtesy guidelines at all times.
Promote outstanding guest relations.
Perform other duties as assigned.
Assists in training guests not familiar with various table games products.
Demonstrates an effective working knowledge of dealing policies and gaming procedures.
Able to maintain applicable departmental dealer efficiency metrics.
Presents oneself in a polished, professional and service-minded way and encourages others to do the same.
Essential Functions: Table GamesSupervisor
Leads, coaches and supports table games dealers to ensure legendary customer service.
Ensures table games dealers have the training, tools and mindset to enable them as service professionals.
Leads in a way that creates continuous improvements in the guest and employee experience.
Ensures operational and game integrity.
Tracks guest play and relays all pertinent information to Manager
Resolves guest concerns in a quick, professional and efficient manner
Executes changes in table games limits to meet the customer demand and needs of the business
Informs Asst. Shift Manager and Surveillance team of unnatural or irregular play
Maintains bank floats
Reports significant cash and cheque transactions
Verifies issuance of credit after all necessary signatures are confirmed
Knows and abides by Ohio Casino Control Commission regulations, internal controls and company policies and procedures
Presents oneself in a polished, professional and service-minded way and leads team to do the same
Holds team accountable for various job policies and ensures adherence to regulatory, departmental and company policies.
PERKS AND BENEFITS FOR BEING A TEAM MEMBER AT JACK:
Medical, Prescription Drug, Dental, and Vision Coverage
Life and Disability Insurance
Free Parking
Generous Paid Time Off Plan
Discounted Team Member Meals
Education Assistance up to $3,600 a year
401(k) Savings Plan and Match
Paid Breaks
Knowledge, Skills & Abilities
Must be able to work independently.
Must be able to continuously perform repetitive hand, arm, and shoulder motion.
Must be able to sit, stand or walk for long periods of time (4 hours).
Must be able to respond calmly and make rational decisions when handling employee conflicts.
Must be able to maneuver throughout all areas of the property and from floor to floor either by stairways (minimum of 20 steps) or escalator.
Must be able to lift and carry up to 50 lbs.; and, have the ability to push, pull, reach, bend, twist, stoop and kneel.
Respond to visual and aural cues.
Must have the manual dexterity to operate a computer and other necessary office equipment.
Must be able to tolerate areas containing dust, loud noises and bright lights.
Must be able to work varied shifts, weekends and holidays as needed.
Ability to simultaneously manage several projects, and not be frustrated by changing priorities and unforeseen obstacles to achieving objectives.
Ability to speak distinctly and persuasively.
Must be able to read, write, speak, and understand English
Education and Experience
High school diploma or GED is required- College Degree preferred
Must have experience working in Table Games as a Dealer or Supervisor
1-2 years supervisory experience
Must be at least 21-years of age
Excellent employee and customer service skills are essential
Must be able to perform basic math quickly
Must be able to get along with co-workers and work as a team
Must present a well-groomed appearance
Well-developed interpersonal skills
Must enjoy entertaining and communicating with the public
Excellent math skills and the ability to multi-task
Must possess and demonstrate a genuine desire to serve the public
Must have a professional appearance and be team player.
Must have broad knowledge of casino rules, regulations, and procedures, including good game security.
Required Certification/License
Ability to obtain a Gaming Occupational License within the State of Ohio
Starting Rate:
Starts at $27.50, but can go up to $29.50 depending on skillset/game knowledge
$27.5 hourly 4d ago
Experienced Table Games (Dealers, Supervisors & Hybrid Supervisor Roles)
Seminole Gaming 4.1
Remote game farm supervisor job
Our Commitment to Service:
We don't have customers, we have Guests. Each visitor is our Guest, just as you have a Guest in your home. You take a certain level of pride when you have an invited Guest in your home. You should take the same pride with every Guest who visits one of our properties. Unparalleled Service isn't just a part of our mission statement at Seminole Gaming; it's a commitment to each and every one of our current and future Guests.
Deal Yourself into a Career with the Best in South Florida at Seminole Casino Coconut Creek
Are you ready to bring your talent, energy, and personality to one of South Florida's premier gaming destinations? This is your chance to be part of the iconic brand at Seminole Casino Coconut Creek and thrive in an exciting, fast-paced environment where every day brings something new.
Secure Your Spot Now-This Opportunity Won't Be Around Forever.
Responsibilities
Shift:
Varies
Job Perks:
Competitive pay and benefits
Opportunities for career advancement
401K benefits
Paid Time Off
Be part of a world-class hospitality and entertainment brand as in Seminole Tribe of Florida SGA and Hard Rock International
Qualifications
Dealers:
Must deal two primary games (BJ, Baccarrat), plus 3 of the following carnival games: Let It Ride, Pai Gow, 3 Card Poker, Ultimate Texas, and Mississippi Stud and must possess excellent customer service and talent relation skills.
Must possess a certificate of completion from an accredited Gaming School or equivalent.
While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to stand and walk. Specific vision abilities required by this job include close, distance, color, and peripheral vision, and depth perception.
Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discretely notifying appropriate management of concerns
Supervisors & Hybrid Supervisors:
Five (5) years table game experience required.
Two (2) years in a Dual-Rated management level capacity or above is preferred.
Must be knowledgeable in all primary casino games and most secondary games.
Must possess excellent communication and customer service skills.
Required exposure to casino related environmental factors, including but not limited to, second hand smoke, excessive noise, and stress related to servicing customers in a high pressure and fast paced environment.
Must be able to stand for an entire shift and be able to move throughout the Casino and/or Hotel areas.
Ability to read and understand all Seminole Tribe of Florida policies and procedures and ability to complete standard Seminole Tribe of Florida forms and reports are required.
Must be able to communicate effectively with guests in English, specific to position duties and responsibilities.
Work Environment:
While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, and talk or hear. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to, second hand smoke, excessive noise and constant exposure to general public.
Closing:
The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.
As part of Seminole Gaming's employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to:
Credit Check
Criminal Background Check
Disclaimer
While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
$41k-66k yearly est. Auto-Apply 60d+ ago
Experienced Table Games Supervisor
Jack Entertainment 4.1
Game farm supervisor job in Cleveland, OH
Reporting to the Assistant Shift Manager, the Table GamesSupervisor is responsible for supporting and ensuring operations run smoothly through positive interactions with guests, resolution of disputes and management of floor operations on an ongoing basis. Responsible for the training and equitable treatment of all Casino personnel. Responsible for building and maintaining a team atmosphere both within and across departments through effective communication, leadership, coaching and employee development.
Role Responsibilities:
Leads, coaches and supports table games dealers to ensure legendary customer service.
Ensures table games dealers have the training, tools and mindset to enable them as service professionals.
Leads in a way that creates continuous improvements in the guest and employee experience.
Ensures operational and game integrity.
Tracks guest play and relays all pertinent information to Manager
Resolves guest concerns in a quick, professional and efficient manner
Executes changes in table games limits to meet the customer demand and needs of the business
Informs Asst. Shift Manager and Surveillance team of unnatural or irregular play
Maintains bank floats
Reports significant cash and cheque transactions
Verifies issuance of credit after all necessary signatures are confirmed
Knows and abides by Ohio Casino Control Commission regulations, internal controls and company policies and procedures
Presents oneself in a polished, professional and service-minded way and leads team to do the same
Holds team accountable for various job policies and ensures adherence to regulatory, departmental and company policies.
PERKS AND BENEFITS FOR BEING A TEAM MEMBER AT JACK:
Medical, Prescription Drug, Dental, and Vision Coverage
Life and Disability Insurance
Free Parking
Generous Paid Time Off Plan
Discounted Team Member Meals
Education Assistance up to $3,600 a year
401(k) Savings Plan and Match
Paid Breaks
Knowledge, Skills, & Abilities
Excellent math skills and the ability to multi-task
Must be able to work independently.
Must be able to continuously perform repetitive hand, arm, and shoulder motion.
Must be able to sit, stand or walk for long periods of time (4 hours).
Must be able to respond calmly and make rational decisions when handling employee conflicts.
Must be able to maneuver throughout all areas of the property and from floor to floor either by stairways (minimum of 20 steps) or escalator.
Must be able to lift and carry up to 50 lbs.; and, have the ability to push, pull, reach, bend, twist, stoop and kneel.
Respond to visual and aural cues.
Must have the manual dexterity to operate a computer and other necessary office equipment.
Must be able to tolerate areas containing dust, loud noises and bright lights.
Must be able to work varied shifts, weekends and holidays as needed.
Ability to simultaneously manage several projects, and not be frustrated by changing priorities and unforeseen obstacles to achieving objectives.
Ability to speak distinctly and persuasively.
Must be able to get along with co-workers and work as a team
Must be able to read, write, speak, and understand English
Must have a professional appearance and be team player.
Well developed interpersonal skills
Must be at least 21-years of age
Education & Experience Requirements
High school diploma or GED is required- College Degree preferred
Must have experience working in Table Games as a Dealer or Supervisor
1-2 years supervisory experience
Must have broad knowledge of casino rules, regulations, and procedures, including good game security.
License Requirements
Ability to obtain, and maintain a Gaming Occupational License within the State of Ohio.
$44k-56k yearly est. 60d+ ago
SUPERVISOR - TABLE GAMES **MUST HAVE EXPERIENCE**
Seminole Hard Rock Hotel & Casino 4.0
Game farm supervisor job in Cincinnati, OH
Under the direction of the Director -Table Games, Shift & Pit Manager positions, is responsible for providing superior service to both the internal and external customer. The incumbent is also responsible for monitoring and supervising an area of a pit consisting of one or more games to assure the delivery of Customer Service standards, while maintaining the integrity of the games.
Responsibilities
* Offering the highest possible level of Customer Service resulting in a maximum level of guest enjoyment and return play
* Responsible for knowing all policies & procedures of the specific table game he/she is supervising.
* Maintaining a work environment that is safe, professional, friendly and conducive to a high level of productivity & performance, as well as, morale.
* Works diligently to support the Hard Rock culture and team philosophy throughout the property.
* Acts as a role model to all employees and always presents oneself as a credit to Hard Rock and encourages other team members to do the same.
* Promotes positive public relations and creates an enjoyable atmosphere for all customers.
* Amicably resolves customer related problems in a fast paced environment.
* Ensures the protection of customer's rewards and credit lines.
* Complies with all departmental and Company Policies including Hard Rock's business ethics guidelines.
* Complies with all regulatory requirements.
* Maintains confidentiality of all Hard Rock trade secrets and proprietary information including business processes, customer lists, marketing plans and any other confidential information.
* Creates and ensures a fun-filled, entertaining and exciting environment.
* Perform other duties as assigned.
Qualifications
Three years table games experience required. Two years in a Dual-Rated management level capacity or above is preferred. Must be knowledgeable in all primary casino games and most secondary games.
Work Environment:
* While performing the duties of this job, the employee is frequently required to stand; walk; use hands, talk or hear. The employee must very infrequently lift and/or move up to 25 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.
* The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
* The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to, second hand smoke, excessive noise and constant exposure to general public.
* Must be able to communicate effectively with guests in English, specific to position duties and responsibilities.