Automatically apply for jobs with Zippia
Upload your resume to get started.
Gaming floor supervisor skills for your resume and career
Updated January 8, 2025
1 min read
Below we've compiled a list of the most critical gaming floor supervisor skills. We ranked the top skills for gaming floor supervisors based on the percentage of resumes they appeared on. For example, 29.6% of gaming floor supervisor resumes contained guest service as a skill. Continue reading to find out what skills a gaming floor supervisor needs to be successful in the workplace.
15 gaming floor supervisor skills for your resume and career
1. Guest Service
Here's how gaming floor supervisors use guest service:
- Table games Dealer: Guest service, Game protection, Provide a friendly and entertaining environment
- Oversee and supervise job duties of several dealers while maintaining guest service and game protection.
2. Excellent Guest
Here's how gaming floor supervisors use excellent guest:
- Promote an atmosphere of excellent guest service.
- Provide excellent guest relations in a fast paced environment.
3. Customer Service
Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.
Here's how gaming floor supervisors use customer service:
- Received numerous service awards for outstanding customer service skills which contributed to the departments continuing success.
- Resolved customer service complaints and settled matters requiring explanations and interpretation of house rules.
4. Math
Here's how gaming floor supervisors use math:
- provided outstanding math and verbal skills calculating odds winnings and loses, while maintaining friendly conversation.
5. Guest Complaints
Here's how gaming floor supervisors use guest complaints:
- Resolved guest complaints promptly and professionally.
- Resolved guest complaints quickly and efficiently
6. Customer Relations
Here's how gaming floor supervisors use customer relations:
- Train and critique dealers on table games, handling large money transactions, and cultivating customer relations.
- Make outbound calls to develop and enhance customer relationships by making excellent recommendations to explore additional opportunities.
Choose from 10+ customizable gaming floor supervisor resume templates
Build a professional gaming floor supervisor resume in minutes. Our AI resume writing assistant will guide you through every step of the process, and you can choose from 10+ resume templates to create your gaming floor supervisor resume.7. Hotel Rooms
Here's how gaming floor supervisors use hotel rooms:
- Oversee compensation account for our loyal guests which includes such perks as meals, hotel rooms, and airfare.
- Supervised the distribution of complimentary meals, hotel rooms, discounts, and other items given to players.
8. Customer Complaints
Here's how gaming floor supervisors use customer complaints:
- Resolved customer complaints that ultimately improved the customer satisfaction rate by 5% for the shift.
- Managed dealer positions, and dealt with customer complaints and inquires.
9. Floor Supervisors
Here's how gaming floor supervisors use floor supervisors:
- Trained dealers to be floor supervisors.
- Supervised Dealers, and then managed all Floor Supervisors and Dealers ensuring Mississippi gaming regulations and procedures were enforced.
10. CTR
Here's how gaming floor supervisors use ctr:
- Performed duties of Casino Pit Manager, including Pit set-up, scheduling and MTL, CTR tracking.
- Fill out CTR forms for all guests that are CTR.
11. Monetary Transactions
Here's how gaming floor supervisors use monetary transactions:
- Rated 50 or more customer's monetary transactions (buy-ins, winnings, & losses) in an 8 hour shift.
- Tracked player ratings and all monetary transactions.
12. Craps
Here's how gaming floor supervisors use craps:
- Supervised all table games Craps, Black Jack, and Roulette instructor.
- Directed and supervised the game of craps.
13. Guest Play
Here's how gaming floor supervisors use guest play:
- Tracked guest play to evaluate earned comps.
14. Game Rules
Here's how gaming floor supervisors use game rules:
- Educated customers on game rules and mathematical probabilities of various wagers.
- Educated customers on game rules and mathematical probabilities of various wagers.
15. Card Games
Here's how gaming floor supervisors use card games:
- Applied rule variations to card games such as poker, in which players bet on the value of their hands.
- Applied rule variations to card games such as poker, in which players bet on the value of their hands.
5 Gaming Floor Supervisor resume examples
Build a professional gaming floor supervisor resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 5+ resume templates to create your gaming floor supervisor resume.
Create my resume
Build a professional resume in minutes using this template.
What skills help Gaming Floor Supervisors find jobs?
Tell us what job you are looking for, we’ll show you what skills employers want.
List of gaming floor supervisor skills to add to your resume
The most important skills for a gaming floor supervisor resume and required skills for a gaming floor supervisor to have include:
- Guest Service
- Excellent Guest
- Customer Service
- Math
- Guest Complaints
- Customer Relations
- Hotel Rooms
- Customer Complaints
- Floor Supervisors
- CTR
- Monetary Transactions
- Craps
- Guest Play
- Game Rules
- Card Games
- Player Ratings
- Game Operations
- Casino Games
- Performance Evaluations
- Customer Disputes
- Card Poker
- Federal Regulations
- Casino Guests
- Game Play
- Poker Room
- Previous Shifts
- Table Limits
- Casino Policies
- Casino Assets
- Carnival Games
- Dual Rate
Updated January 8, 2025
Updated January 8, 2025