How to hire a gaming manager

How to hire a gaming manager, step by step

Here's a step-by-step gaming manager hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write a gaming manager job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new gaming manager
• Step 8: Go through the hiring process checklist

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1. Identify your hiring needs

   First, determine the employments status of the gaming manager you need to hire. Certain gaming manager roles might require a full-time employee, whereas others can be done by part-time workers or contractors.

   Determine employee vs contractor status

   Is the person you're thinking of hiring a US citizen or green card holder?

   Yes

   No

   A gaming manager's background is also an important factor in determining whether they'll be a good fit for the position. For example, gaming managers from different industries or fields will have radically different experiences and will bring different viewpoints to the role. You also need to consider the candidate's previous level of experience to make sure they'll be comfortable with the job's level of seniority.

   This list presents gaming manager salaries for various positions.

   Type of Gaming Manager	Description	Hourly rate
   Gaming Manager	Gaming services workers serve customers in gambling establishments, such as casinos or racetracks. Some workers tend slot machines, deal cards, or oversee other gaming activities such as keno or bingo... Show more	$13-35
   Manager	Managers are responsible for a specific department, function, or employee group. They oversee their assigned departments and all the employees under the department... Show more	$17-44
   Casino Manager	A casino manager oversees the daily operations of a casino, ensuring client satisfaction and profit growth. They work to ensure that all procedures and games function according to government laws and regulations and that clients get to receive optimal services... Show more	$18-35

2. Create an ideal candidate profile

   Common skills:

   • Customer Service
   • Game Room
   • Internal Controls
   • Guest Service
   • Game Operations
   • Bank Deposits
   • Payroll
   • Video Games
   • POS
   • RAN
   • Soccer
   • Customer Complaints
   • Athletic Events
   • Volleyball

   Check all skills

   Responsibilities:

   • Manage inventory on food items, pull tabs, bingo cards, and supplies.
   • Manage and maintain relationships with sponsors occurring with promotional giveaways, events, and additional sponsor functions.
   • Manage and organize fan assistance booth, program sales, giveaways, any additional information tables as well as all interns.
   • Set up, organize, prepare and run computerized stat program for volleyball games-set up and film basketball games
   • Officiate intramural sports (basketball, soccer, volleyball, water polo, etc . )
   • Clean, stock, and run games.

3. Make a budget

   Including a salary range in your gaming manager job description is one of the best ways to attract top talent. A gaming manager can vary based on:

   • Location. For example, gaming managers' average salary in colorado is 43% less than in california.
   • Seniority. Entry-level gaming managers 61% less than senior-level gaming managers.
   • Certifications. A gaming manager with certifications usually earns a higher salary.
   • Company. Working for an established firm or a new start-up company can make a big difference in a gaming manager's salary.

   Average gaming manager salary

   $46,802yearly

   $22.50 hourly rate

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   Entry-level gaming manager salary

   $29,000 yearly salary

   Updated December 16, 2025

4. Writing a gaming manager job description

   A job description for a gaming manager role includes a summary of the job's main responsibilities, required skills, and preferred background experience. Including a salary range can also go a long way in attracting more candidates to apply, and showing the first name of the hiring manager can also make applicants more comfortable. As an example, here's a gaming manager job description:

   Gaming manager job description example

   nspires others with a clear direction by understanding and demonstrating a high level of commitment and energy in all endeavors. Consistently demonstrates superior customer service skills and acts as a positive role model for all employees. Conveys positive energy and enthusiasm focusing on the guest interaction. Continuously improves service by evaluating service breakdowns using guest feedback, data and behavior. Communicates service breakdowns and team plans in buzz sessions and facilitates opportunity-seeking meetings to consistently involve all team members in service improvements. Immediately addresses service breakdowns and follows up to ensure guest satisfaction. Keeps team well informed of property promotions and events. Develops highly skilled, successful employees, sets realistic and measurable service standards and holds employees accountable for meeting them. Clearly communicates and enforces company expectations including Code of Commitment, policies, procedures, department goals and business strategy. Addresses employee performance issues, coaches for improvement and provides ongoing feedback. Uses EOS data to improve the workplace, listens and responds to employees, recognizes and rewards individual and team performance. Consistently follows company policies, procedures and industry regulations, maintains accurate and up-to-date employee records, and completes performance reviews timely. Takes personal responsibility for creating an atmosphere of luck.
   
   * Direct team members in accordance with policies and policies and procedures and the efficient operation of all table games
   * Responsible for providing an outstanding gaming experience/environment
   * As designated company Compliance Officer, must be thoroughly knowledgeable with respect to the Casino Control Act, its attendant regulations and internal controls
   * Prepare reports on the status of each shift, including level of morale, technical skill levels of employees, staffing requirements and recommended instructions
   * Ensure that cash transactions over $10,000 during one gaming day are recorded and submitted according to policy
   * Assist in the development of casino policies, ensuring compliance with government and company regulations and requirements
   * Appropriately handle difficult circumstances that may arise on the casino floor in a constructive and business-like manner, balancing the interest of the guest, employee and company
   * Regularly engage with guests as they play in a positive, enthusiastic manner in order to build new and cultivate existing relationships
   * Responsible for the achievement of customer service objectives and return visits of profitable customers
   
   Oversees the operations of assigned area, ensuring compliance with government and company regulations, internal controls and departmental policies and procedures. Ensures proper procedure is used by all dealers under supervision. Verifies all gaming table transactions in supervised area. Maintains awareness of activity on games in area of supervision; settles disputes that may arise, escalating issues when appropriate. Verifies issuance of credit after completion of all authorization procedures. Motivates dealers to provide superior customer service while also taking responsibility for following dealing procedures and keeping proper game pace. Directly responsible for customer service objectives. Participates in the supervision, operation and/or support of Caesars multi-casino Bad Beat system.
   
   EDUCATION/SKILLS/EXPERIENCE:
   
   Knowledge of casino rules, procedures, and regulations as applied to the game(s) under supervision. Supervisory, communication and organizational skills. Direct dealing experience with the game(s) contained in assigned pit area.
   
   General business and accounting knowledge. Broad knowledge of casino games, rules, procedures and regulations. Experience dealing on all games. Prior supervisory experience, preferably within the Table Games department.
   
   QUALIFICATIONS:
   
   * Strong communication, supervisory and organizational skills
   * Proven ability to direct and motivate employees
   
   DISCLAIMER:
   
   "This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, effort or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, workload, rush jobs, or technical developments)."
   
   O

   Copy this example

   

5. Post your job

   To find the right gaming manager for your business, consider trying out a few different recruiting strategies:

   • Consider internal talent. One of the most important sources of talent for any company is its existing workforce.
   • Ask for referrals. Reach out to friends, family members, and current employees and ask if they know or have worked with gaming managers they would recommend.
   • Recruit at local colleges. Attend job fairs at local colleges to recruit gaming managers who meet your education requirements.
   • Social media platforms. LinkedIn, Facebook and Twitter now have more than 3.5 billion users, and you can use social media to reach potential job candidates.

   Post your job online:

   • Post your gaming manager job on Zippia to find and recruit gaming manager candidates who meet your exact specifications.
   • Use field-specific websites.
   • Post a job on free websites.

6. Interview candidates

   During your first interview to recruit gaming managers, engage with candidates to learn about their interest in the role and experience in the field. During the following interview, you'll be able to go into more detail about the company, the position, and the responsibilities.

   Remember to include a few questions that allow candidates to expand on their strengths in their own words. Asking about their unique skills might reveal things you'd miss otherwise. At this point, good candidates can move on to the technical interview.

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new gaming manager

   Once you've found the gaming manager candidate you'd like to hire, it's time to write an offer letter. This should include an explicit job offer that includes the salary and the details of any other perks. Qualified candidates might be looking at multiple positions, so your offer must be competitive if you like the candidate. Also, be prepared for a negotiation stage, as candidates may way want to tweak the details of your initial offer. Once you've settled on these details, you can draft a contract to formalize your agreement.

   It's also good etiquette to follow up with applicants who don't get the job by sending them an email letting them know that the position has been filled.

   To prepare for the new employee's start date, you can create an onboarding schedule and complete any necessary paperwork, such as employee action forms and onboarding documents like I-9 forms, benefits enrollment, and federal and state tax forms. Human Resources should also ensure that a new employee file is created.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

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