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Gaming manager skills for your resume and career

Updated January 8, 2025

3 min read

Below we've compiled a list of the most critical gaming manager skills. We ranked the top skills for gaming managers based on the percentage of resumes they appeared on. For example, 17.0% of gaming manager resumes contained customer service as a skill. Continue reading to find out what skills a gaming manager needs to be successful in the workplace.

15 gaming manager skills for your resume and career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how gaming managers use customer service:

Provided customer service and worked diligently to solve customer complaints.
Implemented safety and customer service programs.

2. Game Room

Here's how gaming managers use game room:

Worked with co-workers to ensure game room was properly cleaned and ready for birthday parties and other events.
Managed game room of 18+ employees (all teenagers), including scheduling, training and corrective action.

3. Internal Controls

Here's how gaming managers use internal controls:

Worked effectively with vendors and ensured compliance with state regulation and internal controls.
Developed all internal controls for a highly regulated industry, including policies and procedures relevant for each function managed.

4. Guest Service

Here's how gaming managers use guest service:

Performed many roles: Cashier, Sales, Receiving, and Guest Service Manager.
Demonstrated outstanding levels of guest service.

5. Game Operations

Here's how gaming managers use game operations:

Assisted in various bingo game operations for a nonprofit organization.
Managed all aspects of athletic game operations, including marketing/promotions, facilities maintenance and vendor sourcing.

6. Bank Deposits

Any money that a customer chooses to leave with their bank account is a deposit. Deposits can vary in amounts and different banks have limits on the deposits their customers can have as a minimum. Banks charge customers for deposits especially when a teller is used by the customer to deposit money into their account.

Here's how gaming managers use bank deposits:

Check if there were any discrepancies on the paperwork or registers and made the bank deposits.
Gained experience working with bank deposits and posting payments.

7. Payroll

Payroll is the sum of all the compensation that an organization has to pay to employees at a specified time. Payroll is managed by the finance or HR department while small business owners may handle it themselves. Payroll isn't fixed as it varies every month due to sick leaves, overtime, etc.

Here's how gaming managers use payroll:

Completed and paid all payroll taxes as well.
Manage space used by students at Hunter College Brookdale CampusComplete bi-weekly payroll for all staff membersEngender productive work environment for staff members

8. Video Games

Video Games are a form of entertainment where the player interacts with a virtual space. The subject and strategies for video games vary depending on the kind of game. For example, some video games require the player to solve a puzzle in addition to exploring the virtual world, while others encourage combat strategies.

Here's how gaming managers use video games:

Monitored inventory and determined monthly inventory amounts for the video game department.
Managed all equipment at the Student Center including ping pong and pool tables, video games and other equipment.

9. POS

POS is an abbreviation of "Point of Sale" which is the time and place where a customer completes a transaction. It can either be a physical shop that consists of POS terminals or a virtual shop. A POS system helps simplify the retail functions and track important sales data.

Here's how gaming managers use pos:

Train new and current employees on the company's policies and procedures and the POS system.
Selected to train all new hires on POS system, food menu and best service practices.

10. RAN

RAN stands for "revenue anticipation note," which refers to a practice where an organization (often the government) borrows money to support a specific project. When these funds are then repaid, the money given to the lenders comes from the profits generated by the business originally funded.

Here's how gaming managers use ran:

Monitor inventory levels for the Games Department, making sure that no game ran out of prizes or supplies.
Coordinated and ran all meetings, arranged scheduling, completed weekly Service Area Manager reports.

11. Soccer

Soccer or also called Football, is considered the world's most famous sport. It is usually played with two teams consisting of 11 players each. Soccer is an outdoor game wherein it needs to have a vast space. This is to put the soccer ball in the other team's goal using the knees and head; holding the ball is prohibited during the game

Here's how gaming managers use soccer:

Team competition director for Special Olympics soccer tournaments.
Participated on Game Management team in support of all aspects of football, soccer, and basketball games

12. Customer Complaints

Here's how gaming managers use customer complaints:

Responded and resolved any customer complaints or dissatisfaction with products or services performed.
Maintained customer satisfaction by investigating and resolving any and all customer complaints.

13. Athletic Events

Here's how gaming managers use athletic events:

Volunteer security guard for numerous athletic events.
Serve in various roles depending on the athletic event from scoreboard operations, ticket taker, usher, and several more.

14. Volleyball

Volleyball is a game played by hand involving two teams made up of six players. For a team to score points, the ball has to touch the opponent's' ground.

Here's how gaming managers use volleyball:

Set up Elma Roane Field House for all Women's Volleyball and Basketball games to NCAA and University standards.
Managed WPI Women's Volleyball Team 2007-2008 Recorded statistics and kept official game records

15. Financial Reports

Here's how gaming managers use financial reports:

Prepare financial reports for tribal council and annual and quarterly reports for the State of Alaska Department of Revenue.
Opened and closed cash register, completed financial reports and deposits.

What skills help Gaming Managers find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

List of gaming manager skills to add to your resume

The most important skills for a gaming manager resume and required skills for a gaming manager to have include:

Customer Service
Game Room
Internal Controls
Guest Service
Game Operations
Bank Deposits
Payroll
Video Games
POS

RAN
Soccer
Customer Complaints
Athletic Events
Volleyball
Financial Reports
Table Games
Ticket Sales
Troubleshoot

Bingo
Inventory Control
Statistical Analysis
PC
Inventory Management
Customer Issues
Management
Basketball Games
Customer Relations

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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