Gannett jobs in Phoenix, AZ - 22 jobs

The Arizona Republic/azcentral.com, Arizona's largest news organization and part of the USA TODAY NETWORK, seeks a strategic, digitally fluent journalist to lead our news team in a highly competitive market for urgent, informative and exclusive news. The Associate News Director will drive digital-first news gathering, champion multimedia storytelling, and ensure our journalism reflects and serves Arizona's diverse communities. Responsibilities: Lead a Digital-First Newsroom: Direct breaking news and criminal justice coverage with a focus on speed, accuracy, and digital impact. Assign and edit coverage for all platforms, prioritizing mobile, web, and social distribution. Champion Video Storytelling: Collaborate with visual editors, reporters, and producers to create compelling video content for social platforms (TikTok, Instagram Reels, YouTube) and azcentral.com. Urgent Sourcing Across Channels: Develop and execute strategies for real-time sourcing and verification using social media, public agencies, and community sources. Monitor social platforms for breaking news, trending topics, and user-generated content; verify and incorporate multimedia from public and official sources. Audience Engagement: Use analytics and audience insights to shape coverage, drive subscriptions, and deepen engagement. Foster a culture of innovation, accountability, and inclusivity. Mentorship and Collaboration: Mentor reporters in digital news gathering, compelling narratives, and diverse sources. Collaborate across the newsroom and USA TODAY Network to enhance story forms and audience reach. Knowledge and Skills: Expertise in digital-first news gathering, video production, and social media sourcing. Expertise with public records, data reporting, and data visualization. Strong news judgment, editing skills, and command of journalism ethics. Proficiency with analytics, audience funnel strategies, and digital content optimization. Ability to verify and curate user-generated content and multimedia from social platforms. Spanish language skills a plus. Requirements: Bachelor's or master's degree in journalism, media production, or related field, or equivalent experience. Five or more years of newsroom editing experience, with a track record in digital and public safety journalism. Demonstrated ability to lead teams in a fast-paced, multi-platform environment. Application Instructions We are eager to learn more about you and how you fit this role. When you apply, don't limit your upload to a resume; show us what you've done. To do so, put together a single document file that includes the following, in this order: 1. Your resume - one to two pages. 2. A cover letter that outlines how you would approach the job. It is important that these items be assembled into a single document and uploaded in PDF format. Completing these steps will ensure that your application receives the highest consideration. #Newsgnt #LI-NC1

Recognized as the No. 1 site trusted by real estate professionals, Realtor.com has been at the forefront of online real estate for over 25 years, connecting buyers, sellers, and renters with trusted insights and expert guidance to find their perfect home. Through its robust suite of tools, Realtor.com not only makes a significant impact on the real estate industry at large, but for consumers, navigating the biggest purchase they will make in their life, by providing a user experience that is easy to use, easy to understand, and most of all, easy to make decisions. Join us on our mission to empower more people to find their way home by breaking barriers to entry, making the right connections, and building confidence through expert guidance. Customer Success Specialist at Realtor.com Location: Scottsdale, AZ (Hybrid Remote/In-Office 3 days per week) Are you a Customer Success Specialist expert? Do you possess a hybrid of customer service and sales effectiveness skills that drive outcomes? Are you a self-starter who is ready to help the consumers of Realtor.com | Homes for Sale, Apartments & Houses for Rent through the early stages of the home buying or selling process? If you want to pursue your professional goals as you help grow an innovative real estate tech company, this job is for you. Join us as our newest _Customer Success Specialist_ and help change the world of real estate, one home at a time. Top Reasons to Apply: + Opportunity for rapid advancement based on performance + Be instrumental in shaping the customer journey at a leading real estate platform company + Competitive compensation package with performance-based incentives + Dynamic, team-oriented culture with excellent training and support for development What you'll do: + Represent Realtor.com | Homes for Sale, Apartments & Houses for Rent in a professional manner. i.e. by phone, email and text message communication + Make 300+ outbound and inbound warm dials daily to identify clients' real estate transaction needs and respond by providing superior service and resolution + Work in a collaborative team atmosphere and independently + Ability to determine the needs of our clients through effective problem-solving, listening, and questioning skills + Make successful connections between consumers and real estate professionals to move the business forward, increase operational efficiency, and break records + Scheduling flexibility is required as some shifts require late evening or weekend hours + Read and Speak English fluently, an additional language is a bonus but not essential (Spanish) What You'll Bring: + 2+ years' experience in a phone-based call center role or equivalent + Some sales experience or equivalent preferred + Welcome a challenge and your competitive spirit drives you to win in performance metrics + Ability to overcome objections with exceptional conflict resolution to generate a positive consumer experience while maintaining professionalism with a focus on empathy + Go the extra mile with customer service excellence to make sure customers leave with a smile + You are a confident, professional communicator, skilled at speaking and building rapport with people of all backgrounds through negotiation and persuasion + Customer-focused, you value customer engagement and advocacy with an interest in relationship management + Welcome change and are always looking for ways to improve + Self-motivated, ambitious, driven, and goal-oriented + Always on time and only missing work when pre-planned with your manager. Attendance is important to us + Find it easy to learn new skills and tasks + Thrive in an open transparent environment, where feedback and coaching are seen as gifts + Not afraid to ask for help and are quick to offer support when others need it + Come to win every day with a great attitude with a focus on team collaboration and team leadership + Organized, independent, resourceful, and diligent + Ability to collect and input data while fielding questions and speaking with consumers + Tech-savvy and technology adept with experience using Email, VOIP, Zoom, Google Hangouts, excel, etc. + Sufficient internet connection to sustain 8-10 hours of internet use ( _i.e._ ,dialing the phone, video conferencing, and online training) + Interested in real estate, real estate lead generation, and real estate knowledge The employee must be able to perform the following essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. Employer retains the right to change or assign other duties to this position. + Context-Based Decision-Making: Ability to learn new tasks, remember processes and work requirements, maintain focus, complete tasks independently, make timely decisions in the context of a workflow, and within the required speed or productivity quotas. Ability to integrate information for decision making, problem-solving, and comprehension. Ability to apply established protocols in a timely manner. Ability to identify and appropriately address common issues raised by customers and colleagues. + Operate/Use Equipment: Ability to operate and be near a computer and use necessary equipment ( _i.e_ ., headset, mouse, keyboard and other office systems or machinery) throughout the entire workday. + Communication: Ability to communicate and exchange accurate information and ideas in proficient English so others will understand. Ability to assist callers effectively, flexibly and adaptively. + Collaboration: Ability to consistently and effectively interact with others face-to-face, by phone or video, and through systems and written communications. How we work: We balance creativity and innovation on a foundation of in-person collaboration. For most roles, our employees work three or more days in our offices, where they have the opportunity to collaborate in-person, adding richness to our culture and knitting us closer together. How We Reward You: + $21.50/hour starting pay with commission for $56,200 total target annual pay based on performance + Promotion opportunity as early as the first 2-3 months to $22.00/hour with commission for $65,000 total target annual pay based on performance and business needs + $1000 eligible attendance bonus after 91 days + Working with a highly-motivated team with a proven track record of success that also has a lot of FUN! + A competitive work environment with great culture, rewards, recognition, and fun events + Inclusive and competitive Medical, Vision, Dental, Disability, and Life Insurance plus Flexible and Dependent Care Spending Accounts + Investment in growing your career and providing you the opportunity to have an immediate and massive impact on a growing company with a revolutionary business model + Family forming benefits + 13 annual paid company holidays + Competitive Paid Time Off (PTO) + 8 hours of paid Volunteer Time off annually + Immediate eligibility into Company 401(k) plan with company match + Tuition Reimbursement program for degreed and non-degreed programs + 1:1 personalized Financial Planning Sessions + Student Debt Retirement Savings Match program + Free snacks and refreshments in each office location Working Conditions: Hours may vary as we are open from 7 am through 11 pm. Weekends are also possible as we are operating seven days a week. Position requires prolonged standing or sitting and repetitive hand and wrist motion. Operates phones, computers, copiers, and other office equipment. Do the best work of your life at Realtor.com Here, you'll partner with a diverse team of experts as you use leading-edge tech to empower everyone to meet a crucial goal: finding their way home. And you'll find your way home too. At Realtor.com, you'll bring your full self to work as you innovate with speed, serve our consumers, and champion your teammates. In return, we'll provide you with a warm, welcoming, and inclusive culture; intellectual challenges; and the development opportunities you need to grow. Diversity is important to us, therefore, Realtor.com is an Equal Opportunity Employer regardless of age, color, national origin, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status as a disabled veteran and/or veteran of the Vietnam Era or any other characteristic protected by federal, state or local law. In addition, Realtor.com will provide reasonable accommodations for otherwise qualified disabled individuals.

Recognized as the No. 1 site trusted by real estate professionals, Realtor.com has been at the forefront of online real estate for over 25 years, connecting buyers, sellers, and renters with trusted insights and expert guidance to find their perfect home. Through its robust suite of tools, Realtor.com not only makes a significant impact on the real estate industry at large, but for consumers, navigating the biggest purchase they will make in their life, by providing a user experience that is easy to use, easy to understand, and most of all, easy to make decisions. Join us on our mission to empower more people to find their way home by breaking barriers to entry, making the right connections, and building confidence through expert guidance. Office Address: 5601 N Pima Rd. Scottsdale, AZ 85250 Realtor.com is currently looking for a talented individual to join our team in the role of Sales Representative, which is a unique and exciting inside sales role. As a member of this team, you will be required to make a high volume of outbound calls to sell our lead generation product called Connections Plus. Our solution provides real estate agents and brokers with real time buyer leads. We're interested in people who are hungry sales professionals with a desire to close sales for our realtor.com division which is the industry leader in both content and traffic. What we Offer: We offer a competitive salary, which consists of a $55,000 base + uncapped commissions for an On Target Earnings of $120,000. Top performers make over $200,000! The average sales representative that completes their 3rd month earns ~$85k annualized in their 2nd and 3rd months so there is legitimate earning potential right out the gates if you hit the ground running! We also offer a robust and industry-competitive benefit package starting on day one such as Medical/Dental/Vision/401k. How We Work: We balance accelerated creativity and innovation on a foundation of in-person collaboration and flexibility, from inside and outside of our office walls. For most roles, our employees work three days of their choice in our offices and the remaining two days from home. To be considered for this role, you must reside within a commutable distance to our Scottsdale, AZ office. This is a hybrid role (3 days of your choice in office, 2 days remote) with a set schedule of Monday - Friday 7:30am-4:30pm MST. What you'll do: + Generate new business sales to real estate agents and brokers through high volume outbound cold calling (100+ per day) + Sell our lead generation product called Connections plus (******************************************************************************** which provides real time buyer leads to real estate agents and brokers along with selling other seller, marketing, and branding solutions. + Utilize a script to speak to key product features, overcome objections, and the ROI prospects stand to make + Consistently achieve performance goals and key KPI's- including productivity (call and talk time) and compliance requirements + Must thrive working in a fast-paced environment where collaborative competition and performance is rewarded What you'll bring: + 3+ years' experience and proven success in tele-sales (cold calling preferred) + Demonstrated success in achieving and exceeding sales goals through new customer acquisition and a high level of urgency with outbound prospect follow up + Excellent verbal and written communications skills. + Experience with Salesforce CRM or other CRM platforms, with strong computer skills and the ability to manage multiple platforms simultaneously. + Exudes confidence on the phone and is unafraid to ask questions, offer suggestions and solutions while anticipating their customers' needs + Must have the ability to maintain a positive and 'solution minded' mindset when faced with challenges, obstacles, and objections from prospective customers. How we Reward you: Realtor.com is committed to investing in the health and wellbeing of our employees and their families. Our benefits programs include, but are not limited to: + Inclusive and Competitive medical, Rx, dental, and vision coverage + Family forming benefits + 13 Paid Holidays + Flexible Time Off + 8 hours of paid Volunteer Time off + Immediate eligibility into Company 401(k) plan with 3.5% company match + Tuition Reimbursement program for degreed and non-degreed programs + 1:1 personalized Financial Planning Sessions + Student Debt Retirement Savings Match program + Free snacks and refreshments in each office location Working Conditions: Position requires prolonged standing or sitting and repetitive hand and wrist motion. Operates phones, computers, and other office equipment. Do the best work of your life at Realtor.com Here, you'll partner with a diverse team of experts as you use leading-edge tech to empower everyone to meet a crucial goal: finding their way home. And you'll find your way home too. At Realtor.com, you'll bring your full self to work as you innovate with speed, serve our consumers, and champion your teammates. In return, we'll provide you with a warm, welcoming, and inclusive culture; intellectual challenges; and the development opportunities you need to grow. Diversity is important to us, therefore, Realtor.com is an Equal Opportunity Employer regardless of age, color, national origin, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status as a disabled veteran and/or veteran of the Vietnam Era or any other characteristic protected by federal, state or local law. In addition, Realtor.com will provide reasonable accommodations for otherwise qualified disabled individuals.

Recognized as the No. 1 site trusted by real estate professionals, Realtor.com has been at the forefront of online real estate for over 25 years, connecting buyers, sellers, and renters with trusted insights and expert guidance to find their perfect home. Through its robust suite of tools, Realtor.com not only makes a significant impact on the real estate industry at large, but for consumers, navigating the biggest purchase they will make in their life, by providing a user experience that is easy to use, easy to understand, and most of all, easy to make decisions. Join us on our mission to empower more people to find their way home by breaking barriers to entry, making the right connections, and building confidence through expert guidance. Payment Operations Manager at Realtor.com Location: Scottsdale, AZ (Hybrid - In-Office 3 days per week) At Avail by Realtor.com, we're seeking a skilled Payment Operations Manager to join our team. In this critical role within our growing business, you'll oversee the seamless transfer of rent payments between tenants and landlords - the lifeblood of our product. You'll lead a team dedicated to optimizing payment processing and implementing fraud prevention measures. Your expertise in payment systems, fraud detection, and team leadership will be essential as you collaborate across departments. If you're passionate about fintech, thrive in environments where you can move quickly and make a big impact, and have a strong background in payments and fraud prevention, join us in our mission to make property management easy for DIY landlords. Top Reasons to Apply: + You'll own the lifeblood of our product: the seamless transfer of rent payments between tenants and landlords. + You'll lead a growing team of payment and fraud prevention specialists, designing world-class operations, fraud safeguards and setting a strategic vision for your space. + You'll partner with product, engineering, finance, and compliance teams to shape an end-to-end payments system that is secure, scalable and transparent. + You'll be joining a team that cares about people, purpose and performance. What you'll do: + Manage and lead the payment operations and fraud prevention teams, overseeing day-to-day transaction processing, reconciliation, payout flows and issue resolution, ensuring millions of dollars in payment flows are handled accurately and on time. + Own and continuously improve payment operations workflows including disbursement, settlement, reconciliation, returns, exception handling and root-cause analysis. + Develop, implement and refine identity-verification and fraud-prevention workflows (in partnership with Compliance) that balance protection with a seamless tenant and landlord experience. + Evaluate and optimize fraud detection systems, define escalation policies for suspicious behavior, oversee customer communications and monitor loss and failure metrics. + Partner with product and engineering teams to build the long-term payments strategy, including front-end review processes, backend settlement architecture and platform migration efforts. + Collaborate with Finance to ensure accurate reconciliation, clean audit trails and smooth interface between payments operations and financial reporting. + Define, track and report on KPIs for payments operations and fraud prevention, monitoring trends, identifying improvement opportunities and presenting to leadership. + Serve as the subject-matter expert for all payment-related discussions across the organization. What you'll bring: + 5+ years of experience in payments operations (settlement, disbursement, processing) and/or fraud prevention in a fintech, marketplace or platform environment. + 2+ years working with Stripe or a similarly robust payments platform that handles payouts, dispute handling, fraud detection, and identity verification. + Proven people leadership experience (3+ years managing a team of direct reports), with a track record of building, mentoring and scaling teams and processes. + Bachelor's degree or equivalent experience. + Strong problem-solving instincts and ability to prioritize across multiple tasks in a fast-moving environment. + Excellent communication skills. You're comfortable explaining payments flows, risks and strategy to both technical and non-technical stakeholders. + A data-driven mindset - you use analytics to synthesize transaction data, identify patterns, propose improvements and drive operational change. + Experience collaborating effectively across Product, Engineering, Finance and Compliance. + Preferred: Experience leading a payments infrastructure migration, familiarity with ACH rails (NACHA rules and audit framework, return codes, bank file structures), experience in a B2C tech company, Accredited ACH Professional (APP) certification. How we work: We balance creativity and innovation on a foundation of in-person collaboration. For most roles, our employees work three or more days in our offices, where they have the opportunity to collaborate in-person, adding richness to our culture and knitting us closer together. This is a hybrid opportunity in our Scottsdale, AZ office. How we Reward you: Realtor.com (****************************** is committed to investing in the health and wellbeing of our employees and their families. Our benefits programs include, but are not limited to: + Inclusive and Competitive medical, Rx, dental, and vision coverage + Family forming benefits + 13 Paid Holidays + Flexible Time Off + 8 hours of paid Volunteer Time off + Immediate eligibility into Company 401(k) plan with 3.5% company match + Tuition Reimbursement program for degreed and non-degreed programs + 1:1 personalized Financial Planning Sessions + Student Debt Retirement Savings Match program + Free snacks and refreshments in each office location Do the best work of your life at Realtor.com Here, you'll partner with a diverse team of experts as you use leading-edge tech to empower everyone to meet a crucial goal: finding their way home. And you'll find your way home too. At Realtor.com, you'll bring your full self to work as you innovate with speed, serve our consumers, and champion your teammates. In return, we'll provide you with a warm, welcoming, and inclusive culture; intellectual challenges; and the development opportunities you need to grow. Diversity is important to us, therefore, Realtor.com is an Equal Opportunity Employer regardless of age, color, national origin, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status as a disabled veteran and/or veteran of the Vietnam Era or any other characteristic protected by federal, state or local law. In addition, Realtor.com will provide reasonable accommodations for otherwise qualified disabled individuals.

Recognized as the No. 1 site trusted by real estate professionals, Realtor.com has been at the forefront of online real estate for over 25 years, connecting buyers, sellers, and renters with trusted insights and expert guidance to find their perfect home. Through its robust suite of tools, Realtor.com not only makes a significant impact on the real estate industry at large, but for consumers, navigating the biggest purchase they will make in their life, by providing a user experience that is easy to use, easy to understand, and most of all, easy to make decisions. Join us on our mission to empower more people to find their way home by breaking barriers to entry, making the right connections, and building confidence through expert guidance. We are seeking an energetic and self-driven Contract Sales Recruiter to support our growing Talent Attraction team. In this role, you will manage the full lifecycle recruitment for a variety of roles, including high-volume sales roles, partnering closely with hiring managers and stakeholders to attract and hire top talent. This is a fast-paced, hands-on role ideal for someone who thrives on sourcing, building relationships, and delivering an exceptional candidate experience. This role requires a hybrid work schedule (3 days per week in our Scottsdale, AZ office). What You'll Do: + Manage the full-cycle recruitment process, from sourcing to offer stage. + Actively and creatively source, screen, and evaluate candidates for inside sales and related roles. + Develop and maintain strong relationships with hiring managers and internal stakeholders, acting as a trusted talent advisor. + Ensure a positive, high-touch candidate experience throughout all stages of the hiring process. + Represent Realtor.com at local and virtual job fairs and hiring events, particularly in the Scottsdale, AZ area. + Collaborate with the recruiting team to ensure best practices are shared and continuously improved. What You'll Bring: + 2-4 years of experience in full-cycle recruiting, preferably supporting inside sales teams. + Strong sourcing and networking skills, with the ability to identify and engage top talent across multiple channels. + Demonstrated ability to recruit across a broad range of roles and levels within a fast-paced environment. + Excellent interpersonal and communication skills, with a focus on building strong, effective relationships. + Self-motivated and proactive approach to recruitment and candidate engagement. + Highly organized, process-oriented, and able to manage multiple requisitions and priorities simultaneously. + Ability to work autonomously while collaborating effectively across the Revenue Talent Attraction Team. + Experience using Applicant Tracking Systems. Do the best work of your life at Realtor.com Here, you'll partner with a diverse team of experts as you use leading-edge tech to empower everyone to meet a crucial goal: finding their way home. And you'll find your way home too. At Realtor.com, you'll bring your full self to work as you innovate with speed, serve our consumers, and champion your teammates. In return, we'll provide you with a warm, welcoming, and inclusive culture; intellectual challenges; and the development opportunities you need to grow. Diversity is important to us, therefore, Realtor.com is an Equal Opportunity Employer regardless of age, color, national origin, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status as a disabled veteran and/or veteran of the Vietnam Era or any other characteristic protected by federal, state or local law. In addition, Realtor.com will provide reasonable accommodations for otherwise qualified disabled individuals.

Recognized as the No. 1 site trusted by real estate professionals, Realtor.com has been at the forefront of online real estate for over 25 years, connecting buyers, sellers, and renters with trusted insights and expert guidance to find their perfect home. Through its robust suite of tools, Realtor.com not only makes a significant impact on the real estate industry at large, but for consumers, navigating the biggest purchase they will make in their life, by providing a user experience that is easy to use, easy to understand, and most of all, easy to make decisions. Join us on our mission to empower more people to find their way home by breaking barriers to entry, making the right connections, and building confidence through expert guidance. Sr. Digital Sales Consultant at Realtor.com Realtor.com is currently looking for talented individuals to join our team in the role of Senior Digital Sales Consultant for our Boutique Sales Team, which is a unique and exciting inside sales role. We are interested in people who want to grow with us, who are experienced, hungry sales professionals with a proven track record in closing sales on the telephone for our realtor.com division, which is the industry leader in both content and traffic.The Senior Digital Sales Consultant must be an initiative-taking, self-driven sales professional with a proven track record. This individual will be responsible for engaging with select high value customers and prospective customers to sell realtor.com 's highly specialized and emergent products, such as the Market VIP solution, Connections Plus, and Listing Toolkit to name a few; via outbound, dialer-assisted call campaigning. The Senior Digital Sales Consultant will be required to make a high volume of outbound calls to both current customers (if Customer Team) and prospects (if New Business Team). The Senior Digital Sales Consultant will engage with current customers (if Customer Team) with regards to renewing their current services. All sales activities will be conducted via the phone, and the use of computer systems will be necessary. What you'll do: + Retaining, Upselling, Renewing, Account Management of Select High Value Accounts + Make a high volume of outbound calls (80 - 100 per day) via our call dialer platform to secure New Sales and Renewals. + Must be able to clearly articulate the realtor.com Products value propositions and competitive differentiators to key decision makers, with the capability to communicate how the platform creates a competitive advantage for real estate professionals who use it + Guide high value customers/prospective customers through complex ROI evaluations. + Utilize standard scripting to generate sales. + Provide ongoing, professional after-sales support in conjunction with cross-functional teams to enhance the customers' dedication and grow their lifetime value. + Consistently achieve performance goals and milestones - including productivity (call and talk time) requirements. + Must follow standard operating procedures; Must document and follow up all activities in our customer management system. + Build and manage a sales pipeline by aggressively prospecting which includes setting phone appointments, following up with all appointments, calls, and emails, and performing internet-based marketing and technology product demonstrations resulting in high value sales. + Keep abreast of competitive market and industry trends. + Provide an elevated level of sales and customer service. + Must thrive working in a fast-paced environment where performance is rewarded. What You'll bring: + Minimum 5 years of tele-sales experience + Demonstrated success in driving high value customer and prospect sales + Demonstrated success in consultative selling and cultivating meaningful business partnerships with high value customers. + Ability to use critical thinking in a variety of situations and to solve "real world" problems faced by our target audience. + Excellent verbal and written communications skills + Strong organizational and follow up skills. + Ability to excel in a fast paced and changing environment. + Online advertising sales background is a plus. + Background in Real Estate is helpful but not required. + Excellent computer and internet skills, including experience with Microsoft Office programs. + Experience with databases &/or CRM tools is a plus + College Degree is preferred How We Work : We balance creativity and innovation on a foundation of in-person collaboration. For most roles, our employees work three or more days in our offices, where they have the opportunity to collaborate in-person, adding richness to our culture and knitting us closer together. How We Reward You : Realtor.com is committed to investing in the health and wellbeing of our employees and their families. Our benefits programs include, but are not limited to: + Inclusive and Competitive medical, Rx, dental, and vision coverage + Family forming benefits + 13 Paid Holidays + Flexible Time Off + 8 hours of paid Volunteer Time off + Immediate eligibility into Company 401(k) plan with 3.5% company match + Tuition Reimbursement program for degreed and non-degreed programs + 1:1 personalized Financial Planning Sessions + Student Debt Retirement Savings Match program + Free snacks and refreshments in each office location Do the best work of your life at Realtor.com Here, you'll partner with a diverse team of experts as you use leading-edge tech to empower everyone to meet a crucial goal: finding their way home. And you'll find your way home too. At Realtor.com, you'll bring your full self to work as you innovate with speed, serve our consumers, and champion your teammates. In return, we'll provide you with a warm, welcoming, and inclusive culture; intellectual challenges; and the development opportunities you need to grow. Diversity is important to us, therefore, Realtor.com is an Equal Opportunity Employer regardless of age, color, national origin, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status as a disabled veteran and/or veteran of the Vietnam Era or any other characteristic protected by federal, state or local law. In addition, Realtor.com will provide reasonable accommodations for otherwise qualified disabled individuals.

Recognized as the No. 1 site trusted by real estate professionals, Realtor.com has been at the forefront of online real estate for over 25 years, connecting buyers, sellers, and renters with trusted insights and expert guidance to find their perfect home. Through its robust suite of tools, Realtor.com not only makes a significant impact on the real estate industry at large, but for consumers, navigating the biggest purchase they will make in their life, by providing a user experience that is easy to use, easy to understand, and most of all, easy to make decisions. Join us on our mission to empower more people to find their way home by breaking barriers to entry, making the right connections, and building confidence through expert guidance. About the Role Realtor.com is a two-sided platform helping match the consumers on our site and apps to our paying customers. The Customer Data Science & Analytics team at Realtor.com provides trusted data and insights to optimize every aspect of our customer experience and to drive the company's commercial performance.We are looking for a hands-on, experienced manager to lead a team of data scientists and business analysts, acting as a trusted partner to our sales, marketing, and product stakeholders helping them answer the most critical business questions. Reporting to the Director of Commercial Data Science & Analytics, this role manages multiple areas of work and plays a critical part in driving key strategies and decisions on how to improve sales, customer acquisition, retention, and growth.This is a job for a full-stack data scientist with leadership skills and significant experience in stakeholder management and project management. You are expected to not just react to needs/asks but also actively identify opportunities to move the needle in meaningful ways, in collaboration with a diverse set of cross-functional partners across product, sales, B2B Marketing, engineering, finance, and others. What you'll do + Lead and mentor a team of data scientists and business analysts, providing technical guidance and career coaching, establishing the frameworks for managing and executing work, ensuring quality of work and on-time completion, and fostering a culture of collaboration and innovation. + Develop data and analytics strategies that are aligned with goals and priorities in the assigned business areas. + Partner closely with stakeholders to understand/clarify needs and requirements, and work with team members to conduct analysis and/or develop data science solutions to address the needs. + Work with large and complex data sets to solve a wide array of challenging problems using different data science methods including but not limited to regression, classification, time series, cluster analysis, and advanced machine learning algorithms. + Create trusted analytic data layers that serve as the single version of truth and enable wide access to key data and metrics. + Build and continuously improve reporting capabilities (e.g., Tableau dashboards) that provide self-serve access to valuable insights about the business and empower decision making. Carry out deep-dive analysis to explain observations and trends. + Build data science models to surface actionable insights from large and complex data, predict trends or customer propensity, and optimize operations and resource allocations. + Design and execute experimentation to test business hypotheses, prepare test readouts, and provide data-driven recommendations. + Prepare deliverables and regularly present work to technical and non-technical audiences. You will convince and influence leaders using clear insights and recommendations, and build credibility through structure and clarity. + Build strong partnerships with a wide range of cross-functional stakeholders and actively identify and unlock opportunities to improve business performance with data and analytics. + Closely collaborate across the Customer Data Science & Analytics organization to ensure broad adoption of data science and analytics initiatives to drive value across the entire customer business. How We Work: We balance creativity and innovation on a foundation of in-person collaboration. For most roles, our employees work three or more days in our offices, where they have the opportunity to collaborate in-person, adding richness to our culture and knitting us closer together. What you'll bring We are looking for a player-coach leader who's intellectually curious, passionate about solving complex business problems using data and analytics, and is able to move fast while maintaining focus on high-impact projects. Minimum Qualifications + Bachelor's degree, ideally in a quantitative field ( _e.g._ , Statistics, Applied Mathematics, Operations Research, Industrial Engineering, Econometrics, Data Science, Computer Science). + 6+ years of professional experience in data science and analytics, with 2+ years experience managing people. + SQL fluency is a must, with 5+ years of experience. + 3+ years of experience using a scripting language like Python or R. + Significant experience with experimentation in a business context, including test design, execution, tracking and analysis of results, and readout/recommendations. + Strong communication skills for stakeholder engagement and team leadership. + Proven experience using data and analytics to drive revenue and other business KPIs, and doing so in a proactive manner by actively seeking to identify opportunities. + Experience in collaborating with cross-functional partners. + Experience managing multiple priorities and adapting to changing business needs. Preferred Qualifications + Master's or Ph.D. degree in a quantitative field or in Business Analytics with a strong quantitative background. + Experience with cloud-based data environments such as Snowflake and AWS. + Experience building and managing analytic data layers. Knowledge of ETL processes, data environments, data governance principles, etc. Knowledge of DBT, Airflow, and Snowflake preferred. + Experience in leading reporting/data visualization capabilities (using Tableau or similar tools). Understanding of infrastructure, monitoring, and alerting necessary to support highly visible and business-critical reporting. + Demonstrated ability to develop a roadmap for complex technical initiatives and effectively communicate progress against that roadmap. How we Reward you: Realtor.com is committed to investing in the health and wellbeing of our employees and their families. Our benefits programs include, but are not limited to: + Inclusive and Competitive medical, Rx, dental, and vision coverage + Family forming benefits + 13 Paid Holidays + Flexible Time Off + 8 hours of paid Volunteer Time off + Immediate eligibility into Company 401(k) plan with 3.5% company match + Tuition Reimbursement program for degreed and non-degreed programs + 1:1 personalized Financial Planning Sessions + Student Debt Retirement Savings Match program + Free snacks and refreshments in each office location Do the best work of your life at Realtor.com Here, you'll partner with a diverse team of experts as you use leading-edge tech to empower everyone to meet a crucial goal: finding their way home. And you'll find your way home too. At Realtor.com, you'll bring your full self to work as you innovate with speed, serve our consumers, and champion your teammates. In return, we'll provide you with a warm, welcoming, and inclusive culture; intellectual challenges; and the development opportunities you need to grow. Diversity is important to us, therefore, Realtor.com is an Equal Opportunity Employer regardless of age, color, national origin, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status as a disabled veteran and/or veteran of the Vietnam Era or any other characteristic protected by federal, state or local law. In addition, Realtor.com will provide reasonable accommodations for otherwise qualified disabled individuals.

Recognized as the No. 1 site trusted by real estate professionals, Realtor.com has been at the forefront of online real estate for over 25 years, connecting buyers, sellers, and renters with trusted insights and expert guidance to find their perfect home. Through its robust suite of tools, Realtor.com not only makes a significant impact on the real estate industry at large, but for consumers, navigating the biggest purchase they will make in their life, by providing a user experience that is easy to use, easy to understand, and most of all, easy to make decisions. Join us on our mission to empower more people to find their way home by breaking barriers to entry, making the right connections, and building confidence through expert guidance. Customer Care Representative (Avail) at Realtor.com This role will align with the Avail team, a part of the realtor.com network. Avail offers a software platform with a complete set of tools, guidance, and best in class educational content providing landlords with everything they need to be confident and professional. Are you a people expert? Are you eager to create lasting impressions by using your ability to teach, empathize, and build relationships? At Avail, we are as passionate about our customers as we are about improving the rental process for everyone. In this role, you will be our customer's first point of contact, and you will have the opportunity to drive the value they find on the platform. We build our policies around our favorite company values- Customers Are Our North Star and People Are Our Foundation! What we mean by that is the people on our team are just as important as our customers. If you want to pursue your professional goals as you help grow an innovative real estate tech company, this work is for you. Join us as our newest _Customer Care Representative (Avail)_ and help change the world of real estate, one home at a time. Top Reasons to Apply: + Make a meaningful impact by helping landlords and tenants navigate the rental process with confidence and ease. + Grow your career in a fast-paced, innovative tech environment while building expertise in customer care and real estate solutions. + Be part of a team that values both customers and people, where your voice, creativity, and ideas are heard and celebrated. What You'll Do: + Develop a deep knowledge of Avail.co products and services + Guide and support customers through phone and email channels as they learn to navigate the renter and landlord lifecycle from beginning to end + Help customers troubleshoot issues of low to medium complexity levels + Answer questions for landlords and tenants about topics such as: + How do I list my property? + How do I apply? + How do I build a residential lease that complies with my state laws? + How do ACH payments work? + Identify the need for and create self-help solutions for customers and internal team members + Be your authentic self in each and every conversation What You'll Bring: + Deep passion and drive to help others and humanize the customer service experience + At least 1 year of supporting customers by taking high volume inbound calls + At least 2 years experience in customer-facing roles + Expert-level written and oral communication + Bachelor's Degree, preferred + Experience working with a fast-growth technology company, preferred + Experience in the following tools: Zendesk and JIRA, preferred How We Work : We balance creativity and innovation on a foundation of in-person collaboration. For most roles, our employees work three or more days in our offices, where they have the opportunity to collaborate in-person, adding richness to our culture and knitting us closer together. How We Reward You : Realtor.com is committed to investing in the health and wellbeing of our employees and their families. Our benefits programs include, but are not limited to: + Inclusive and Competitive medical, Rx, dental, and vision coverage + Family forming benefits + 13 Paid Holidays + Flexible Time Off + 8 hours of paid Volunteer Time off + Immediate eligibility into Company 401(k) plan with 3.5% company match + Tuition Reimbursement program for degreed and non-degreed programs + 1:1 personalized Financial Planning Sessions + Student Debt Retirement Savings Match program + Free snacks and refreshments in each office location Do the best work of your life at Realtor.com Here, you'll partner with a diverse team of experts as you use leading-edge tech to empower everyone to meet a crucial goal: finding their way home. And you'll find your way home too. At Realtor.com, you'll bring your full self to work as you innovate with speed, serve our consumers, and champion your teammates. In return, we'll provide you with a warm, welcoming, and inclusive culture; intellectual challenges; and the development opportunities you need to grow. Diversity is important to us, therefore, Realtor.com is an Equal Opportunity Employer regardless of age, color, national origin, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status as a disabled veteran and/or veteran of the Vietnam Era or any other characteristic protected by federal, state or local law. In addition, Realtor.com will provide reasonable accommodations for otherwise qualified disabled individuals.

Recognized as the No. 1 site trusted by real estate professionals, Realtor.com has been at the forefront of online real estate for over 25 years, connecting buyers, sellers, and renters with trusted insights and expert guidance to find their perfect home. Through its robust suite of tools, Realtor.com not only makes a significant impact on the real estate industry at large, but for consumers, navigating the biggest purchase they will make in their life, by providing a user experience that is easy to use, easy to understand, and most of all, easy to make decisions. Join us on our mission to empower more people to find their way home by breaking barriers to entry, making the right connections, and building confidence through expert guidance. We're searching for a Sr. Data Analyst to join our team at Realtor.com . This is a high-impact position focused on providing the strategic and analytical support needed to understand and optimize the performance of our *Real Pro Select product line*. As this premium product grows its share of allocation from ∼13% to a more significant portion of all For-Sale leads, you will be crucial in ensuring its success. This includes providing strategic analysis & way to drive product optimization, Performance Measurement & ROI validation. What You'll Do: + Serve as a Strategic Thought Partner for product, revenue, and engineering stakeholders, providing the necessary insights to help teams achieve the overarching objective of making Real Pro Select the pillar of our company strategy. + Continue to create new ways to optimize the rationalization and interplay of lead flow between our premium and core products, including establishing up-front lead expectations and subsequent allocation recommendations. + Think creatively about new ways to package our premium product and optimize current approaches based on performance and market data. + Provide a clear analytical lens into whether the lead quality being delivered to Real Pro Select is in line with the assumptions baked into the product's pricing model, and proactively recommend actionable interventions if discrepancies are identified. + Implement robust frameworks to rigorously monitor and measure whether Real Pro Select is meeting customer ROI expectations (Return on Investment). + Track product performance against internal forecasts, analyzing lead quality, conversion rates, and churn to create structured reports that monitor product health. + Conduct deep-dive analysis on key performance indicators (KPIs), sales funnel metrics, and customer retention data to surface product strengths, weaknesses, and opportunities for growth. + Develop customer-focused views providing critical support and reports for understanding churn and renewal drivers. What You'll Bring: + Bachelor's degree and 5+ years of related experience or equivalent work experience + Strong business acumen required + Strong technical skills able to join large amounts of data set to surface key insights/ Able to isolate and control for anomalies + Able to drive alignment from cross-functional stakeholders on what are the key priorities to the business + Being adept at story-telling with data - taking the intricacies of the product workings and distilling it into a story-line that executive and senior leaders can easily understand + Ability to work with both complex business problems and ambiguous concepts + Key strategic relationships with influential business partners who value your input and critical thinking skills. How We Work: We balance creativity and innovation on a foundation of in-person collaboration. Our employees work 3 days in our Scottsdale, AZ office where they have the opportunity to collaborate in-person, adding richness to our culture and knitting us closer together. How We Reward You: Realtor.com is committed to investing in the health and wellbeing of our employees and their families. Our benefits programs include, but are not limited to: + Inclusive and Competitive medical, Rx, dental, and vision coverage + Family forming benefits + 13 Paid Holidays + Flexible Time Off + 8 hours of paid Volunteer Time off + Immediate eligibility into Company 401(k) plan with 3.5% company match + Tuition Reimbursement program for degreed and non-degreed programs + 1:1 personalized Financial Planning Sessions + Student Debt Retirement Savings Match program + Free snacks and refreshments in each office location Do the best work of your life at Realtor.com Here, you'll partner with a diverse team of experts as you use leading-edge tech to empower everyone to meet a crucial goal: finding their way home. And you'll find your way home too. At Realtor.com, you'll bring your full self to work as you innovate with speed, serve our consumers, and champion your teammates. In return, we'll provide you with a warm, welcoming, and inclusive culture; intellectual challenges; and the development opportunities you need to grow. Diversity is important to us, therefore, Realtor.com is an Equal Opportunity Employer regardless of age, color, national origin, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status as a disabled veteran and/or veteran of the Vietnam Era or any other characteristic protected by federal, state or local law. In addition, Realtor.com will provide reasonable accommodations for otherwise qualified disabled individuals.

Recognized as the No. 1 site trusted by real estate professionals, Realtor.com has been at the forefront of online real estate for over 25 years, connecting buyers, sellers, and renters with trusted insights and expert guidance to find their perfect home. Through its robust suite of tools, Realtor.com not only makes a significant impact on the real estate industry at large, but for consumers, navigating the biggest purchase they will make in their life, by providing a user experience that is easy to use, easy to understand, and most of all, easy to make decisions. Join us on our mission to empower more people to find their way home by breaking barriers to entry, making the right connections, and building confidence through expert guidance. Senior Corporate Accountant at Realtor.com Location: Scottsdale, AZ If you want to pursue your professional goals as you help grow an innovative real estate tech company, this is the work for you! Join us as our newest Senior Corporate Accountant and help change the world of real estate, one home at a time. We're currently considering candidates for this hybrid role out of Scottsdale, AZ. We are seeking an experienced, detail-oriented Senior Corporate Accountant to join our organization. In this position, you will help to handle accounting operations within the company, book and record financial transactions and reconcile specific accounts. You must have a keen attention to detail and maintain account balances, financial statements, general ledger, and subledgers. What you'll do : + Assist with maintenance of general ledger and prepare quarterly financial statements + Record financial information for analysis + Provide support for year-end financial audits + Provide support and prepare schedules for tax team for annual taxes and other tax projects + Manage corporate general ledger and assist with month-end/year-end close processes including closing and balancing sub-ledgers, consolidation and related reporting + Assist with surveys and miscellaneous accounting requests and projects from parent company and third parties + Assist with biweekly payroll related reviews and processes + Assist with consolidated cash reporting and Treasury functions, including cash forecasting + Assist with vendor onboarding and change management from a SOX perspective + Document and maintain company accounting procedures and processes; help identify areas to improve efficiency + Ensure compliance with all internal SOX processes + Assist in analyzing accounting information, perform accounting research and help propose solutions to complex accounting issues + Comply with Generally Accepted Accounting Principles (GAAP), including being comfortable researching and applying the guidance to various scenarios + Continued focus on improving system efficiencies and business practices, including automation and AI solutions + Participates in strategic financial projects including upgrades of ERP software and other systems What you'll bring : + Bachelor's degree in Accounting + 8+ years of accounting experience, with a minimum of 2 years in public accounting + CPA preferred + Strong technical and operational accounting experience + Intermediate Microsoft Excel and Microsoft Word skills + Proficiency with accounting software; Oracle Cloud Financials and Oracle EPM a plus. + System experience with Concur Expense/Travel, Trullion and OneStream a plus. + Exceptional knowledge of finance, accounting, budgeting, and Generally Accepted Accounting Principles (GAAP) + Excellent written and verbal communication skills + Excellent analytical and organizational skills + Ability to apply common sense understanding to multiple tasks, analyze and solve practical problems, prioritize tasks and projects, work both independently and as part of a team, and adapt to frequent changes in the work environment. How We Work : We balance creativity and innovation on a foundation of in-person collaboration. For most roles, our employees work three or more days in our offices, where they have the opportunity to collaborate in-person, adding richness to our culture and knitting us closer together. How We Reward You : Realtor.com is committed to investing in the health and wellbeing of our employees and their families. Our benefits programs include, but are not limited to: + Inclusive and Competitive medical, Rx, dental, and vision coverage + Family forming benefits + 13 Paid Holidays + Flexible Time Off + 8 hours of paid Volunteer Time off + Immediate eligibility into Company 401(k) plan with 3.5% company match + Tuition Reimbursement program for degreed and non-degreed programs + 1:1 personalized Financial Planning Sessions + Student Debt Retirement Savings Match program + Free snacks and refreshments in each office location Do the best work of your life at Realtor.com Here, you'll partner with a diverse team of experts as you use leading-edge tech to empower everyone to meet a crucial goal: finding their way home. And you'll find your way home too. At Realtor.com, you'll bring your full self to work as you innovate with speed, serve our consumers, and champion your teammates. In return, we'll provide you with a warm, welcoming, and inclusive culture; intellectual challenges; and the development opportunities you need to grow. Diversity is important to us, therefore, Realtor.com is an Equal Opportunity Employer regardless of age, color, national origin, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status as a disabled veteran and/or veteran of the Vietnam Era or any other characteristic protected by federal, state or local law. In addition, Realtor.com will provide reasonable accommodations for otherwise qualified disabled individuals.

Recognized as the No. 1 site trusted by real estate professionals, Realtor.com has been at the forefront of online real estate for over 25 years, connecting buyers, sellers, and renters with trusted insights and expert guidance to find their perfect home. Through its robust suite of tools, Realtor.com not only makes a significant impact on the real estate industry at large, but for consumers, navigating the biggest purchase they will make in their life, by providing a user experience that is easy to use, easy to understand, and most of all, easy to make decisions. Join us on our mission to empower more people to find their way home by breaking barriers to entry, making the right connections, and building confidence through expert guidance. Senior Manager, Digital Sales at Realtor.com The Senior Digital Sales Manager is responsible for developing, leading, counseling, motivating, and managing a team of Managers to achieve goals and quota by delivering superior service and solutions to ****************** (******************|smart-link) clients. The Senior Digital Sales Manager is responsible for providing the necessary tools, information, and fostering a culture of continuous coaching for Managers and their teams to be successful. This includes creating a safe and fun culture to promote employee morale and engagement. The Senior Digital Sales Manager is also expected to identify improvement opportunities in our processes, reporting, metrics, products, and sales scripting. The candidate selected will be required to use his/her knowledge and skills to grow and scale our Digital Sales Consultant Associate New Business Acquisition Teams, with an emphasis on Revenue results. The role will partner with the Director of Sales and other Senior leadership including stakeholders in HR, Sales Operations, Finance, Recruiting, Training, Analytics, Product, etc. to design and tactically execute strategies to reach company objectives. What You'll Do: + The Senior Digital Sales Manager is a leader of leaders, responsible for the daily activities of the Digital Sales Consultant Associate Teams. + Provide direct supervision to Digital Sales Managers + Drives alignment/consistency/cohesiveness in people practices, team management, and revenue to achieve department & company goals. + Grows and leads an innovative, creative and fun environment where employees strive to deliver world-class customer experiences. + Effectively guide and lead the workforce by establishing goals, directing their work, providing insights and developing their skills. + Responsible for the achievement of overall goals with a focus on call center KPIs and metrics including dials, utilization, successful activities, and closes while continuously improving the quality of services provided to Agents and Brokers. + Provide reports and/or assessments of Digital Sales Consultant Associates performance, attendance, development, and achievements as assigned. + Proactively identify opportunities for corrective action and counsel, discipline, and/or administration of warnings to staff when adherence to policy and Quality are not met. + Leading and implementing change management initiatives, keeping in compliance with industry regulatory practices and departmental rules and policies. Recommendations for updating departments Standard Operating Procedure (SOP) documents. + Partner and communicate with other departments to identify areas of opportunity, improve use of technology and develop solutions to improve efficiency, quality, culture and overall call center performance. + Collaborate with Quality to understand emerging trends and implement best practices. + Partner with HR & Recruiting to assist in the hiring, coaching, training and development of the staff and any necessary disciplinary action + Collaborate with the Learning and Development staff to facilitate a successful transition from training to production. + Works with leadership teams to develop and optimize strategy in an ever-changing environment What You'll Bring: + Bachelor's degree or equivalent experience and 8+ years related experience; 2-5 years of management experience; 3+years management in a call center environment + Experience successfully managing in a remote/virtual environment + Direct experience in building & developing a leadership team + Experience tracking, measuring and holding teams accountable to defined KPI's + Ability to work effectively, both independently and in a team environment + Ability to work and influence decisions cross functionally and within Sr. leadership + Ability to exercise independent judgment and discretion in performing duties + Ability to be a self-starter and utilize proactive approach to achieve results + Superior time management and prioritization in an atmosphere of multiple, shifting priorities and deadline pressures + Excellent problem solving and troubleshooting skills + Flexible schedule and strong sense of urgency + Exceptional communication skills, both verbal and written + Knowledge of, and or previous experience with Microsoft office, & G-suite (Gmail, Google calendar, Google docs etc.) How We Work: We balance creativity and innovation on a foundation of in-person collaboration. For most roles, our employees work three or more days in our offices, where they have the opportunity to collaborate in-person, adding richness to our culture and knitting us closer together. Working Conditions: The position requires prolonged sitting and repetitive hand and wrist motion. Operates phones, computers, fax machines, copiers, and other office equipment. How We Reward You : Realtor.com is committed to investing in the health and wellbeing of our employees and their families. Our benefits programs include, but are not limited to: + Inclusive and Competitive medical, Rx, dental, and vision coverage + Family forming benefits + 13 Paid Holidays + Flexible Time Off + 8 hours of paid Volunteer Time off + Immediate eligibility into Company 401(k) plan with 3.5% company match + Tuition Reimbursement program for degreed and non-degreed programs + 1:1 personalized Financial Planning Sessions + Student Debt Retirement Savings Match program + Free snacks and refreshments in each office location Do the best work of your life at Realtor.com Here, you'll partner with a diverse team of experts as you use leading-edge tech to empower everyone to meet a crucial goal: finding their way home. And you'll find your way home too. At Realtor.com, you'll bring your full self to work as you innovate with speed, serve our consumers, and champion your teammates. In return, we'll provide you with a warm, welcoming, and inclusive culture; intellectual challenges; and the development opportunities you need to grow. Diversity is important to us, therefore, Realtor.com is an Equal Opportunity Employer regardless of age, color, national origin, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status as a disabled veteran and/or veteran of the Vietnam Era or any other characteristic protected by federal, state or local law. In addition, Realtor.com will provide reasonable accommodations for otherwise qualified disabled individuals.

The Arizona Republic/azcentral.com, part of the USA TODAY NETWORK, is seeking a podcast intern. This paid internship program allows college students to work in The Arizona Republic | azcentral newsroom during the spring semester. We're seeking candidates who are looking for a professional-level experience and have the initiative, skills and judgment to excel at it. The program will include extensive one-on-one coaching and mentoring, but students are expected to make pitches and complete stories independently and effectively in a 24/7 deadline-driven environment. Shifts, days and hours may vary. Hourly Rate: $18.00 Responsibilities: Performs journalism work including reporting, writing, copy editing, online production assignments, social media, research, database work, investigative work, audio and video editing and visual journalism. Interviews subjects in person, over the telephone or via digital platforms. Travels quickly to wherever the news occurs or is being disseminated. Researches written materials, graphic and photographic materials, as well as audio and video recordings. Quickly and accurately reports information, either verbally or electronically, for publication. Helps in the production of photographs and graphics that would be helpful in supporting stories. Participates in brainstorming sessions. Knowledge and skills: Curiosity, versatility, flexibility, communication, collaboration and willingness to learn. Spanish fluency a plus. Requirements: Degree-seeking student currently enrolled in a journalism program at a college or university. Students must have completed one year of college. Preference given to more advanced students. Those who have completed undergraduate work or are in graduate programs also are accepted. Strong command of AP writing, spelling, grammar, and style. Solid technical skills (will vary depending on the assignment). Well-organized, detail-oriented and flexible. Open to new ideas, new experiences and learning on the job. Critical thinking and analytical skills. Ability to multitask in a fast-paced environment. Ability to communicate effectively to those inside and outside the organization. This role requires a valid driver's license, reliable transportation, and the minimum liability insurance required by state law. Application Instructions We are eager to learn more about you and how you fit this role. When you apply, don't limit your upload to a resume; show us what you've done. To do so, put together a single document file that includes the following, in this order: Your resume - one to two pages. A cover letter that outlines how you would approach the job. Links to 3-6 online samples of your work. Show us what you've produced or had a hand in that best reflects what you can do in your desired role. It is important that these items be assembled into a single document and uploaded in PDF format. Completing these steps will ensure that your application receives the highest consideration.

Recognized as the No. 1 site trusted by real estate professionals, Realtor.com has been at the forefront of online real estate for over 25 years, connecting buyers, sellers, and renters with trusted insights and expert guidance to find their perfect home. Through its robust suite of tools, Realtor.com not only makes a significant impact on the real estate industry at large, but for consumers, navigating the biggest purchase they will make in their life, by providing a user experience that is easy to use, easy to understand, and most of all, easy to make decisions. Join us on our mission to empower more people to find their way home by breaking barriers to entry, making the right connections, and building confidence through expert guidance. Senior Compliance Manager at Realtor.com Location: Scottsdale, AZ (Hybrid - In-Office 3 days per week) At Avail by Realtor.com, we're seeking a skilled Senior Compliance Manager to join our team. In this critical role within our growing business, you'll be responsible for ensuring regulatory compliance across our business, partnering closely with our payments, legal, and finance teams. Your expertise in banking regulations, audit handling, and team leadership will be essential as you collaborate across departments. If you're passionate about fintech, thrive in environments where you can move quickly and make a big impact, and have a strong background in compliance, join us in our mission to make property management easy for DIY landlords. Top Reasons to Apply: + Make a company-wide impact by shaping the compliance function during a pivotal stage of growth. + Join a team that values partnership, transparency, and collaboration across product, engineering, finance, and operations. + Build systems and processes that keep us moving fast while staying aligned with regulatory expectations. + Help protect the integrity of a platform used across the rental ecosystem and strengthen trust with every user. + Grow your career in a role that offers broad exposure, high visibility, and the opportunity to innovate within compliance. What you'll do: + Manage, enhance and formalize Avail's compliance program, implementing appropriate processes, procedures and documentation to continue to monitor risks. + Oversee regulatory compliance across AML/BSA, KYC, OFAC, tax reporting, and other relevant federal and state regulations, helping the business make informed, confident decisions as we grow. + Partner closely with engineering, product, finance, and payment operations teams to embed compliance requirements into product development and everyday workflows, ensuring our experiences are both seamless and compliant. + Manage customer onboarding and ongoing monitoring programs, including sanctions screening, transaction monitoring, SAR filings, and enhanced due diligence (EDD). + Stay ahead of evolving regulatory expectations and translate complex requirements into clear, scalable processes that teams can easily understand and adopt. + Prepare for and support audits, regulatory exams, and third-party reviews by maintaining accurate documentation and coordinating timely responses. + Conduct or support risk assessments for new products, features, and business initiatives-recommending thoughtful controls and helping lead remediation efforts when needed. + Address any compliance concerns that arise and ensure they are documented and fully resolved + Share compliance updates and expectations across the organization through training, documentation, and cross-functional guidance that empowers teams to move responsibly. + Monitor key compliance metrics and provide insights to leadership, helping shape decisions and drive continuous improvement across the compliance program. What you'll bring: + 5-8+ years of experience in compliance, regulatory affairs, or risk management-ideally within fintech, payments, or technology-enabled financial services. + Bachelor's degree or equivalent experience. + Strong knowledge of U.S. regulatory frameworks, including AML/BSA, KYC, OFAC, and tax reporting requirements such as 1099-K and related forms. + Experience supporting or managing compliance programs for scalable, technology-driven products, with a working comfort level across multiple regulatory areas. + Hands-on expertise with core compliance operations, including transaction monitoring, suspicious activity reporting (SARs), sanctions screening, and enhanced due diligence. + The ability to simplify complex regulations and translate them into practical, actionable guidance for cross-functional teams. + Excellent communication and relationship-building skills, with the ability to partner effectively across the organization and influence decisions. + Experience participating in audits, regulatory exams, or independent assessments, with ownership over documentation, findings, or remediation. + A proactive, solutions-oriented mindset with the ability to navigate ambiguity and help build processes from the ground up. + A deep commitment to strengthening a culture of transparency, accountability, and continuous improvement. + Familiarity with NACHA regulations and audit frameworks preferred. How we work: We balance creativity and innovation on a foundation of in-person collaboration. For most roles, our employees work three or more days in our offices, where they have the opportunity to collaborate in-person, adding richness to our culture and knitting us closer together. This is a hybrid opportunity in our Scottsdale, AZ office. How we Reward you: Realtor.com (****************************** is committed to investing in the health and wellbeing of our employees and their families. Our benefits programs include, but are not limited to: + Inclusive and Competitive medical, Rx, dental, and vision coverage + Family forming benefits + 13 Paid Holidays + Flexible Time Off + 8 hours of paid Volunteer Time off + Immediate eligibility into Company 401(k) plan with 3.5% company match + Tuition Reimbursement program for degreed and non-degreed programs + 1:1 personalized Financial Planning Sessions + Student Debt Retirement Savings Match program + Free snacks and refreshments in each office location Do the best work of your life at Realtor.com Here, you'll partner with a diverse team of experts as you use leading-edge tech to empower everyone to meet a crucial goal: finding their way home. And you'll find your way home too. At Realtor.com, you'll bring your full self to work as you innovate with speed, serve our consumers, and champion your teammates. In return, we'll provide you with a warm, welcoming, and inclusive culture; intellectual challenges; and the development opportunities you need to grow. Diversity is important to us, therefore, Realtor.com is an Equal Opportunity Employer regardless of age, color, national origin, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status as a disabled veteran and/or veteran of the Vietnam Era or any other characteristic protected by federal, state or local law. In addition, Realtor.com will provide reasonable accommodations for otherwise qualified disabled individuals.

Recognized as the No. 1 site trusted by real estate professionals, Realtor.com has been at the forefront of online real estate for over 25 years, connecting buyers, sellers, and renters with trusted insights and expert guidance to find their perfect home. Through its robust suite of tools, Realtor.com not only makes a significant impact on the real estate industry at large, but for consumers, navigating the biggest purchase they will make in their life, by providing a user experience that is easy to use, easy to understand, and most of all, easy to make decisions. Join us on our mission to empower more people to find their way home by breaking barriers to entry, making the right connections, and building confidence through expert guidance. Senior Accounts Receivable & Billing Specialist at Realtor.com Are you a customer service expert? Are you looking to help agents solve payment discrepancies? If you want to pursue your professional goals as you help grow an innovative real estate tech company, this work is for you. Join us as our newest _Senior Accounts Receivable & Billing Specialist_ and help change the world of real estate, one home at a time. Top Reasons to Apply: + Flexible Hybrid Schedule + The opportunity to develop valuable analytical and problem-solving skills + Opportunity to collaborate with internal finance teams What You'll Do : + Collaboratively manage a Finance Team queue, including reviewing and responding to variable case types and inquiries from internal/external customers + Review customer credits upon completion of the approval process to ensure accuracy + Research customer inquiries and resolve billing discrepancies + Create invoice adjustments and process refunds to ensure proper AR balances + Own and maintain high volume customer specific invoicing and payment requirements + Generate and deliver invoices to customers via digital and traditional mail services + Process PCI compliant customer credit card information + Identify potential training opportunities and provide recommendations for process improvements + Professionally interact and communicate with varying levels of management, including managers, directors, and VPs + Perform role-specific related duties, projects, and reporting as required What You'll Bring : + 3+ years' experience in an office environment and preferably 1-2 years' experience with AR & Billing + Practical knowledge of general accounting policies and processes + Knowledge of a cloud-based ERP and billing systems ( _i.e._ , Salesforce & Oracle Cloud) + Knowledge working with Google Sheets + Understanding of order-to-cash process in a cloud-based ERP system + Analytical ability to troubleshoot + Ability to work independently and as part of a team + Strong organizational skills with great attention to detail and accuracy + Ability to coordinate multiple tasks concurrently and to meet deadlines + Excellent written and verbal communication skills with internal and external customers + Initiative, flexibility, and willingness to adapt to change How We Work: We balance creativity and innovation on a foundation of in-person collaboration. For most roles, our employees work three or more days in our offices, where they have the opportunity to collaborate in-person, adding richness to our culture and knitting us closer together. How We Reward You: Realtor.com is committed is committed to investing in the health and wellbeing of our employees and their families. Our benefits programs include, but are not limited to: + Inclusive and Competitive medical, Rx, dental, and vision coverage + Family forming benefits + 13 Paid Holidays + Flexible Time Off + 8 hours of paid Volunteer Time off + Immediate eligibility into Company 401(k) plan with 3.5% company match + Tuition Reimbursement program for degreed and non-degreed programs + 1:1 personalized Financial Planning Sessions + Student Debt Retirement Savings Match program + Free snacks and refreshments in each office location Do the best work of your life at Realtor.com Here, you'll partner with a diverse team of experts as you use leading-edge tech to empower everyone to meet a crucial goal: finding their way home. And you'll find your way home too. At Realtor.com, you'll bring your full self to work as you innovate with speed, serve our consumers, and champion your teammates. In return, we'll provide you with a warm, welcoming, and inclusive culture; intellectual challenges; and the development opportunities you need to grow. Diversity is important to us, therefore, Realtor.com is an Equal Opportunity Employer regardless of age, color, national origin, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status as a disabled veteran and/or veteran of the Vietnam Era or any other characteristic protected by federal, state or local law. In addition, Realtor.com will provide reasonable accommodations for otherwise qualified disabled individuals.

Recognized as the No. 1 site trusted by real estate professionals, Realtor.com has been at the forefront of online real estate for over 25 years, connecting buyers, sellers, and renters with trusted insights and expert guidance to find their perfect home. Through its robust suite of tools, Realtor.com not only makes a significant impact on the real estate industry at large, but for consumers, navigating the biggest purchase they will make in their life, by providing a user experience that is easy to use, easy to understand, and most of all, easy to make decisions. Join us on our mission to empower more people to find their way home by breaking barriers to entry, making the right connections, and building confidence through expert guidance. Payment Specialist at Realtor.com Location: Scottsdale, AZ (Hybrid - In-Office 3 days per week) Are you a payments and risk operations expert? Are you ready to take ownership of complex challenges while shaping the future of our payment ecosystem? If you want to pursue your professional goals as you help grow an innovative real estate tech company, this work is for you. Join us as our newest Payment Specialist and help change the world of real estate, one home at a time. Top Reasons to Apply: + You thrive on solving complex payment issues and enjoy investigating root causes. + You want to influence product and process improvements that impact thousands of users. + You're passionate about fraud detection, risk mitigation, and safeguarding user trust. What You'll Do: + Investigate and resolve complex payment escalations across internal teams, users, and vendors, identifying root causes to prevent recurrence. + Analyze and optimize payment workflows to eliminate bottlenecks and drive long-term operational efficiency. + Ensure accurate and timely processing of payments within service level agreements, resolving any discrepancies swiftly. + Lead efforts in fraud detection and risk mitigation by spotting patterns and developing proactive strategies. + Guide KYC processes and enhance user verification procedures for compliance and effectiveness. + Collaborate with product, design, and engineering teams to influence roadmap decisions and improve the payments experience. + Mentor other payments team members, fostering a culture of critical thinking, ownership, and continuous improvement. What You'll Bring: + Bachelor's degree or equivalent experience + 2+ years of experience in financial services, payments, fraud, or KYC, ideally in a tech-forward or high-growth environment. + Deep understanding of payment ecosystems and vendors (e.g., Stripe, Plaid, Cognito, Proof). + Exceptional communication, analytical thinking, and problem-solving skills. + Demonstrated ability to drive proactive strategies and process improvements in complex operational environments. How We Work: We balance creativity and innovation on a foundation of in-person collaboration. For most roles, our employees work three or more days in our offices, where they have the opportunity to collaborate in person, adding richness to our culture and knitting us closer together. This is a hybrid opportunity 3 days in our Scottsdale office. How We Reward You: Realtor.com (****************************** is committed to investing in the health and wellbeing of our employees and their families. Our benefits programs include, but are not limited to: + Inclusive and competitive medical, Rx, dental, and vision coverage + Family-forming benefits + 13 paid holidays + Flexible Time Off + 8 hours of paid Volunteer Time Off + Immediate eligibility into Company 401(k) plan with 3.5% company match + Tuition Reimbursement program for degreed and non-degreed programs + 1:1 personalized Financial Planning Sessions + Student Debt Retirement Savings Match program Do the best work of your life at Realtor.com Here, you'll partner with a diverse team of experts as you use leading-edge tech to empower everyone to meet a crucial goal: finding their way home. And you'll find your way home too. At Realtor.com, you'll bring your full self to work as you innovate with speed, serve our consumers, and champion your teammates. In return, we'll provide you with a warm, welcoming, and inclusive culture; intellectual challenges; and the development opportunities you need to grow. Diversity is important to us, therefore, Realtor.com is an Equal Opportunity Employer regardless of age, color, national origin, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status as a disabled veteran and/or veteran of the Vietnam Era or any other characteristic protected by federal, state or local law. In addition, Realtor.com will provide reasonable accommodations for otherwise qualified disabled individuals.

Recognized as the No. 1 site trusted by real estate professionals, Realtor.com has been at the forefront of online real estate for over 25 years, connecting buyers, sellers, and renters with trusted insights and expert guidance to find their perfect home. Through its robust suite of tools, Realtor.com not only makes a significant impact on the real estate industry at large, but for consumers, navigating the biggest purchase they will make in their life, by providing a user experience that is easy to use, easy to understand, and most of all, easy to make decisions. Join us on our mission to empower more people to find their way home by breaking barriers to entry, making the right connections, and building confidence through expert guidance. Senior Tax Analyst at Realtor.com Are you a corporate tax expert? Are you ready to take ownership of a wide range of tax responsibilities, from tax compliance to tax planning? If you want to pursue your professional goals as you help grow an innovative real estate tech company, this work is for you. Join us as our newest _Senior Tax Analyst_ and help change the world of real estate, one home at a time. We have a full-time opportunity for a Senior Tax Analyst in our beautiful Scottsdale, AZ location. This role will assist the Tax Director managing all aspects of tax compliance, tax audit, tax research, and tax planning for the corporate tax function. Top Reasons to Apply: + Significant Impact: You'll be a key player in the corporate tax function, helping to shape our corporate tax team and directly contributing to enhance quality and efficiency within the corporate tax function. + Dynamic and Collaborative Environment: Work closely with a supportive Tax Director and cross-functional teams in a fast-paced tech environment where your voice matters. + Professional Growth: Gain hands-on experience in a wide range of tax areas, including corporation, sales & use, and international tax, with opportunities for continuous learning and professional growth. What You'll Do: + Assist in all areas of corporate tax Next (email_notifications) + Assist in preparation of the quarterly and annual ASC 740 tax provision + Prepare federal and state corporate income tax workpapers + Tax provision experience preferred + Gather and validate data used for the sales and use tax returns + Build and maintain strong relationships with external tax advisors to ensure returns are accurate and timely filed + Reconcile sales and use tax payable accounts + Analyze transactions and calculate use tax on purchases + Perform tax research as needed + Maintain taxability matrix for sales and use tax + Respond to internal and external inquiries related to tax on sales and purchases + Lead responses to notices from tax authorities + Manage and maintain tax related back-office systems for sales and use tax (Vertex) + Handle sales and use tax audits + Prepare property tax returns and handle property tax audits + Prepare and file state and local tax licenses + Maintain tax compliance calendar + Prepare Canadian income tax workpapers + Assist in transfer pricing documentation and analysis + Perform other projects as assigned What You'll Bring: + 5-8 years of related experience with a Bachelor's Degree in Finance, Accounting, or Business Administration required. (CPA or Masters Degree in taxation is a plus) + Work experience in public accounting or corporate environment + Strong communication skills and problem-solving abilities + Solid accounting skills and proficiency with book-to-tax adjustments + Must be detail-oriented and be able to work independently + Strong analytical skills with advanced proficiency in Excel + Proven, hands-on experience preparing business tax returns required + Experience in sales and use tax areas desired + Strong technical knowledge of corporate tax law and regulations + Ability to be self-motivated, flexible, and adaptable in a collaborative, high-performance work environment How We Work : We balance creativity and innovation on a foundation of in-person collaboration. For most roles, our employees work three or more days in our offices, where they have the opportunity to collaborate in-person, adding richness to our culture and knitting us closer together. How We Reward You : Realtor.com is committed to investing in the health and wellbeing of our employees and their families. Our benefits programs include, but are not limited to: + Inclusive and Competitive medical, Rx, dental, and vision coverage + Family forming benefits + 13 Paid Holidays + Flexible Time Off + 8 hours of paid Volunteer Time off + Immediate eligibility into Company 401(k) plan with 3.5% company match + Tuition Reimbursement program for degreed and non-degreed programs + 1:1 personalized Financial Planning Sessions + Student Debt Retirement Savings Match program + Free snacks and refreshments in each office location Do the best work of your life at Realtor.com Here, you'll partner with a diverse team of experts as you use leading-edge tech to empower everyone to meet a crucial goal: finding their way home. And you'll find your way home too. At Realtor.com, you'll bring your full self to work as you innovate with speed, serve our consumers, and champion your teammates. In return, we'll provide you with a warm, welcoming, and inclusive culture; intellectual challenges; and the development opportunities you need to grow. Diversity is important to us, therefore, Realtor.com is an Equal Opportunity Employer regardless of age, color, national origin, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status as a disabled veteran and/or veteran of the Vietnam Era or any other characteristic protected by federal, state or local law. In addition, Realtor.com will provide reasonable accommodations for otherwise qualified disabled individuals.

Job Title: Account Executive - Digital Marketing and AdvertisingIndustry: Media/Advertising Market: Phoenix, AZ Offering: Base Salary + Uncapped Commission, benefits, expenses, unlimited vacation and more LocaliQ | USA TODAY NETWORK is recruiting for an Account Executive. AE's at LocaliQ build relationships with local businesses to help them with their advertising and digital marketing plans. Great opportunity to join one of the top digital marketing companies and the largest local media company in the U.S. We work with Local and Regional businesses throughout the region to create marketing strategies that drive results. We offer an excellent support infrastructure, including a full service, internal digital agency, tools to provide data and insights, a winning work culture that you can help make even better, weekday work schedule, plenty of time off (MTO and paid holidays), and career growth opportunities for those that deliver results. If you excel at building new client relationships, and if you are results-driven, competitive and money motivated, this could be a great opportunity. As a LocaliQ Account Executive, you'll partner with clients to provide a broad set of solutions to include: Build Their Presence: Website, SEO, Local Listings, Reputation & social media Drive Awareness & Leads: Search Engine Marketing, Social, Display, Video, and Mobile Advertising Grow Audience and Connect: Brand Content Solutions, Social Media Marketing Manage Leads and Customers: Lead Alert, Engagement and Tracking Tools Know What Works: Reporting, Mobile Tools, Insight Solutions Emerging technology such as Virtual and Augmented Reality As a Marketing Solutions Account Executive, you'll: Be equipped with the region's best marketing services and solutions, empowering you to deliver unparalleled results to your customers Develop partnerships with large local businesses and assist them in reaching their goals through integrated marketing plans and comprehensive media solutions Identify customer needs to develop and execute account plans and custom client solutions that differentiate USA TODAY NETWORK from competitors Help businesses maximize their online presence with a custom approach to digital marketing Leverage multiple USA TODAY NETWORK resources and partners to develop optimal client solutions across our suite of products, with an emphasis on digital What you need to do to be successful in this role: Pursue and close new business and revenue streams Retain, manage, and grow clients in the ever-changing digital landscape Work within a team to manage the client relationship and retain and build account revenue You will identify and understand market potential, develop and execute sales strategies across multiple platforms, including digital, mobile, targeted niche publications, promotions and the core newspaper Articulate and present our suite of products to business decision makers Communicate with customers proactively via phone, video conference tools (i.e., MS Team or Zoom), email and in-person Conduct face-to-face customer meetings, presentations, proposals and demonstrations Manage a specified sales pipeline and develop a strategy for long-term sustained success Conduct client check-ins, upsell/cross-sell accounts, and address client market share concerns Utilize CRM (Salesforce) effectively and efficiently recording all sales activity What you bring to the table: Proficiency in Digital Marketing (Google AdWords, Analytics certifications are preferred but not required). 1+ years of experience in high acquisition, consultative B2B Sales role and college degree or acceptable equivalent of education and work experience. A problem solver who thrives on challenges and can simplify complex issues. Possesses a competitive nature and a collaborative team spirit. Excellent communication and presentation skills. Proficient in MS Office Suite, including Excel, Word, PowerPoint, and Outlook. Role requires a valid driver's license, reliable transportation, and the minimum liability insurance as required by law. Benefits: Uncapped Earnings Potential Unparalleled digital and marketing training for continuous learning Intensive 4-week onboarding for new hires Outstanding Benefit options including: Comprehensive Health, Dental, Vision, HSA, FSA, Life Insurance, Pet Insurance, 401K and more. Generous MTO Time off package including Company Paid Holidays Energized and passionate team with a fun and flexible workplace #LI-Remote#LI-AM1 #LOCALiQ

Recognized as the No. 1 site trusted by real estate professionals, Realtor.com has been at the forefront of online real estate for over 25 years, connecting buyers, sellers, and renters with trusted insights and expert guidance to find their perfect home. Through its robust suite of tools, Realtor.com not only makes a significant impact on the real estate industry at large, but for consumers, navigating the biggest purchase they will make in their life, by providing a user experience that is easy to use, easy to understand, and most of all, easy to make decisions. Join us on our mission to empower more people to find their way home by breaking barriers to entry, making the right connections, and building confidence through expert guidance. Retention Account Specialist at Realtor.com Location: Scottsdale, AZ (hybrid) Are you a customer-focused sales and retention professional? Are you ready to engage Real Estate Agents and Brokers, reinforce product value, and drive customer satisfaction through solution-based conversations? If you want to pursue your professional goals while helping grow an innovative real estate tech company, this work is for you. Join us as our newest Retention Account Specialist and help change the world of real estate, one home at a time. This is a phone-based role where you will manage approximately 50 calls per day (10-20 inbound) and collaborate closely with Digital Sales Consultants, Sales Management, and other stakeholders. The position offers career growth opportunities in a collaborative, fast-paced environment, with flexibility to support additional projects as needed while driving overall customer success. Top Reasons to Apply: + Gain hands-on customer relationship experience through direct engagement with real estate agents and brokers + Launch a career in a leading real estate tech company in the digital housing marketplace + Fast-paced, collaborative environment where you can sharpen multitasking and problem-solving abilities What you'll do: + Take inbound and make outbound calls to agents daily + Re-build value in Realtor.com solutions for agents requesting to cancel their services + Offer consistent communication and timely resolution for our agents + Resolve Retention issues on agent and broker accounts + Meet or exceed minimum retention goals + Meet or exceed a minimum outbound call requirement + Engage customers with the highest level of respect and integrity What you'll bring: + High tolerance for engaging with dissatisfied clients + Bachelor's degree or equivalent experience and 2+ years related experience + Thorough knowledge of a consultative or solutions based sales process + Familiarity with the real-estate landscape required + Familiarity with advertising products and services required + Familiarity with Salesforce preferred + Knowledge of Excel and Microsoft Outlook required + Trouble-shoot and resolve customer service issues + Meet deadlines and work well under pressure + Multi-task and set priorities + Work the predesigned work schedule + Leverage established negotiation tactics How we work: We balance creativity and innovation on a foundation of in-person collaboration. For most roles, our employees work three or more days in our offices, where they have the opportunity to collaborate in-person, adding richness to our culture and knitting us closer together. This is a hybrid opportunity in our Scottsdale, AZ office. How we Reward you: + ****************** (******************|smart-link) is committed to investing in the health and wellbeing of our employees and their families. Our benefits programs include, but are not limited to: + Inclusive and Competitive medical, Rx, dental, and vision coverage + Family forming benefits + 13 Paid Holidays + Flexible Time Off + 8 hours of paid Volunteer Time off + Immediate eligibility into Company 401(k) plan with 3.5% company match + Tuition Reimbursement program for degreed and non-degreed programs + 1:1 personalized Financial Planning Sessions + Student Debt Retirement Savings Match program + Free snacks and refreshments in each office location Do the best work of your life at Realtor.com Here, you'll partner with a diverse team of experts as you use leading-edge tech to empower everyone to meet a crucial goal: finding their way home. And you'll find your way home too. At Realtor.com, you'll bring your full self to work as you innovate with speed, serve our consumers, and champion your teammates. In return, we'll provide you with a warm, welcoming, and inclusive culture; intellectual challenges; and the development opportunities you need to grow. Diversity is important to us, therefore, Realtor.com is an Equal Opportunity Employer regardless of age, color, national origin, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status as a disabled veteran and/or veteran of the Vietnam Era or any other characteristic protected by federal, state or local law. In addition, Realtor.com will provide reasonable accommodations for otherwise qualified disabled individuals.

Recognized as the No. 1 site trusted by real estate professionals, Realtor.com has been at the forefront of online real estate for over 25 years, connecting buyers, sellers, and renters with trusted insights and expert guidance to find their perfect home. Through its robust suite of tools, Realtor.com not only makes a significant impact on the real estate industry at large, but for consumers, navigating the biggest purchase they will make in their life, by providing a user experience that is easy to use, easy to understand, and most of all, easy to make decisions. Join us on our mission to empower more people to find their way home by breaking barriers to entry, making the right connections, and building confidence through expert guidance. Customer Care Specialist (Bilingual) at Realtor.com Location: Scottsdale, AZ (Hybrid/In-Office 3 days per week) Are you a people expert? Are you eager to create lasting impressions by teaching, empathizing, and building strong customer relationships? At Avail, part of the Realtor.com network, we're as passionate about our customers as we are about improving the rental process for everyone. As our newest Customer Care Specialist (Bilingual) , you'll be the first point of contact for customers, guiding them through the renter and landlord journey while helping them get the most value from our platform. If you want to pursue your professional goals as you help grow an innovative real estate tech company, this work is for you. Join us and help change the world of real estate, one home at a time. Top Reasons to Apply: + Make a meaningful impact by helping landlords and tenants navigate the rental process with confidence and ease. + Grow your career in a fast-paced, innovative tech environment while building expertise in customer care and real estate solutions. + Be part of a team that values both customers and people, where your voice, creativity, and ideas are heard and celebrated. What You'll Do: + Develop expertise in Avail's products and services to confidently guide customers. + Support landlords and tenants through phone and email as they navigate the rental lifecycle. + Troubleshoot and resolve customer issues of low to medium complexity with empathy and efficiency. + Provide clear answers to customer questions on topics like listings, applications, leases, and payments. + Identify opportunities to create self-help resources that make the customer journey smoother. + Bring your authentic self to every interaction, building trust and long-lasting relationships. What You'll Bring: + Verbal and written fluency in both English and Spanish. + At least 1 year of experience supporting customers in a high-volume call environment. + 2+ years of customer-facing experience, with excellent written and oral communication skills. + Deep passion for helping others and humanizing the customer service experience. + Bachelor's degree preferred; experience in fast-growth tech, and tools like Zendesk or JIRA, a plus. How We Work: We balance creativity and innovation on a foundation of in-person collaboration. For most roles, our employees work three or more days in our offices, where they have the opportunity to collaborate in-person, adding richness to our culture and knitting us closer together. This will be a hybrid role in our Scottsdale, AZ office. How We Reward You: Realtor.com is committed to investing in the health and wellbeing of our employees and their families. Our benefits programs include, but are not limited to: + Inclusive and competitive medical, Rx, dental, and vision coverage + Family forming benefits + 13 Paid Holidays + Flexible Time Off + 8 hours of paid Volunteer Time Off + Immediate eligibility into Company 401(k) plan with 3.5% company match + Tuition Reimbursement program for degreed and non-degreed programs + 1:1 personalized Financial Planning Sessions + Student Debt Retirement Savings Match program + Free snacks and refreshments in each office location Do the best work of your life at Realtor.com Here, you'll partner with a diverse team of experts as you use leading-edge tech to empower everyone to meet a crucial goal: finding their way home. And you'll find your way home too. At Realtor.com, you'll bring your full self to work as you innovate with speed, serve our consumers, and champion your teammates. In return, we'll provide you with a warm, welcoming, and inclusive culture; intellectual challenges; and the development opportunities you need to grow. Diversity is important to us, therefore, Realtor.com is an Equal Opportunity Employer regardless of age, color, national origin, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status as a disabled veteran and/or veteran of the Vietnam Era or any other characteristic protected by federal, state or local law. In addition, Realtor.com will provide reasonable accommodations for otherwise qualified disabled individuals.