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Leader jobs at Gap Inc.

- 23 jobs
  • Supervisor

    Ross Stores, Inc. 4.3company rating

    Columbia, MD jobs

    The ideal candidate will be responsible for sales performance, customer satisfaction, and staff training and development. You will work to foster client loyalty and expand our brand presence. The ideal candidate will spearhead these efforts with a customer-centric attitude. Responsibilities Set and execute sales performance goals to increase profitability Hire, train, and assess store employee's productivity and performance Maintain orderly, presentable appearance of the store Oversee stock and store operations Qualifications High school education or equivalent experience 2+ years' store management experience Customer centric with a positive attitude
    $39k-54k yearly est. 1d ago
  • Abercrombie & Fitch - Key Lead, Westfield Montgomery

    Abercrombie & Fitch Co 4.8company rating

    Bethesda, MD jobs

    Company DescriptionAbercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com. At Abercrombie & Fitch Co., we lead with purpose and always put our people first. Job DescriptionThe Key Lead is responsible for ensuring all customers receive quality in-store experience. They do this by acting as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates ensuring store operations are running effectively. The Key Lead is part of the store leadership team, responsible for driving store performance on the floor through customer experience and team achievement of daily sales. What You'll Do Open and Closing Routines Product Knowledge & Brand Awareness Business Understanding Proactive Thinking Attention to Detail Register/Point of Sales use Asset Protection Visual Displays System Skills Work Schedule Requirements * Schedule will vary weekly but should expect to work at least 12-16 hours per week. * Required availability on Saturdays and Sundays as well as certain holidays. * In addition, during peak timeframes, hours will increase to support the needs of the business.QualificationsWhat it Takes Education- High School Diploma/ G.E.D. equivalent preferred Retail Experience- At least 1 year of retail experience is preferred. Supervisor/ Managerial Experience- No supervisory/ management experience is required. Customer Focus Communication Interpersonal Interaction Fashion Trend Knowledge Outgoing Assertiveness Adaptability/Flexibility & Stress Tolerance Poise & Ambition Multi-Tasking Applied Learning Work Ethic Omni Channel ServicesAdditional InformationWhat You'll Get As an Abercrombie & Fitch Co. (A&F Co.) associate, you'll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company's culture and values, but most importantly - with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward: Quarterly Sales Incentive Bonus Merchandise Discount Flexible Schedule Opportunities for Career Advancement Opportunity to Become a Brand Affiliate Training and Development A Global Team of People Who'll Celebrate you for Being YOU FOLLOW US ON INSTAGRAM @LIFEATANF Abercrombie & Fitch Co. is an Equal Opportunity employer
    $74k-148k yearly est. 31d ago
  • Abercrombie & Fitch - Key Lead, Harbor East

    Abercrombie and Fitch Stores 4.8company rating

    Baltimore, MD jobs

    Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com. At Abercrombie & Fitch Co., we lead with purpose and always put our people first. Job Description The Key Lead is responsible for ensuring all customers receive quality in-store experience. They do this by acting as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates ensuring store operations are running effectively. The Key Lead is part of the store leadership team, responsible for driving store performance on the floor through customer experience and team achievement of daily sales. What You'll Do Open and Closing Routines Product Knowledge & Brand Awareness Business Understanding Proactive Thinking Attention to Detail Register/Point of Sales use Asset Protection Visual Displays System Skills Work Schedule Requirements •Schedule will vary weekly but should expect to work at least 12-16 hours per week. •Required availability on Saturdays and Sundays as well as certain holidays. •In addition, during peak timeframes, hours will increase to support the needs of the business.Qualifications What it Takes Education- High School Diploma/ G.E.D. equivalent preferred Retail Experience- At least 1 year of retail experience is preferred. Supervisor/ Managerial Experience- No supervisory/ management experience is required. Customer Focus Communication Interpersonal Interaction Fashion Trend Knowledge Outgoing Assertiveness Adaptability/Flexibility & Stress Tolerance Poise & Ambition Multi-Tasking Applied Learning Work Ethic Omni Channel Services Additional Information What You'll Get As an Abercrombie & Fitch Co. (A&F Co.) associate, you'll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company's culture and values, but most importantly - with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward: Quarterly Sales Incentive Bonus Merchandise Discount Flexible Schedule Opportunities for Career Advancement Opportunity to Become a Brand Affiliate Training and Development A Global Team of People Who'll Celebrate you for Being YOU FOLLOW US ON INSTAGRAM @LIFEATANF Abercrombie & Fitch Co. is an Equal Opportunity employer
    $75k-149k yearly est. 28d ago
  • Abercrombie & Fitch - Key Lead, Harbor East

    Abercrombie & Fitch Co 4.8company rating

    Baltimore, MD jobs

    Company DescriptionAbercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com. At Abercrombie & Fitch Co., we lead with purpose and always put our people first. Job DescriptionThe Key Lead is responsible for ensuring all customers receive quality in-store experience. They do this by acting as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates ensuring store operations are running effectively. The Key Lead is part of the store leadership team, responsible for driving store performance on the floor through customer experience and team achievement of daily sales. What You'll Do Open and Closing Routines Product Knowledge & Brand Awareness Business Understanding Proactive Thinking Attention to Detail Register/Point of Sales use Asset Protection Visual Displays System Skills Work Schedule Requirements * Schedule will vary weekly but should expect to work at least 12-16 hours per week. * Required availability on Saturdays and Sundays as well as certain holidays. * In addition, during peak timeframes, hours will increase to support the needs of the business.QualificationsWhat it Takes Education- High School Diploma/ G.E.D. equivalent preferred Retail Experience- At least 1 year of retail experience is preferred. Supervisor/ Managerial Experience- No supervisory/ management experience is required. Customer Focus Communication Interpersonal Interaction Fashion Trend Knowledge Outgoing Assertiveness Adaptability/Flexibility & Stress Tolerance Poise & Ambition Multi-Tasking Applied Learning Work Ethic Omni Channel ServicesAdditional InformationWhat You'll Get As an Abercrombie & Fitch Co. (A&F Co.) associate, you'll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company's culture and values, but most importantly - with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward: Quarterly Sales Incentive Bonus Merchandise Discount Flexible Schedule Opportunities for Career Advancement Opportunity to Become a Brand Affiliate Training and Development A Global Team of People Who'll Celebrate you for Being YOU FOLLOW US ON INSTAGRAM @LIFEATANF Abercrombie & Fitch Co. is an Equal Opportunity employer
    $75k-149k yearly est. 31d ago
  • Hollister - Key Lead, Francis Scott Key

    Abercrombie & Fitch Co 4.8company rating

    Frederick, MD jobs

    Company DescriptionAbercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com. At Abercrombie & Fitch Co., we lead with purpose and always put our people first. Job DescriptionThe Key Lead is responsible for ensuring all customers receive quality in-store experience. They do this by acting as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates ensuring store operations are running effectively. The Key Lead is part of the store leadership team, responsible for driving store performance on the floor through customer experience and team achievement of daily sales. What You'll Do Open and Closing Routines Product Knowledge & Brand Awareness Business Understanding Proactive Thinking Attention to Detail Register/Point of Sales use Asset Protection Visual Displays System Skills Work Schedule Requirements * Schedule will vary weekly but should expect to work at least 12-16 hours per week. * Required availability on Saturdays and Sundays as well as certain holidays. * In addition, during peak timeframes, hours will increase to support the needs of the business.QualificationsWhat it Takes Education- High School Diploma/ G.E.D. equivalent preferred Retail Experience- At least 1 year of retail experience is preferred. Supervisor/ Managerial Experience- No supervisory/ management experience is required. Customer Focus Communication Interpersonal Interaction Fashion Trend Knowledge Outgoing Assertiveness Adaptability/Flexibility & Stress Tolerance Poise & Ambition Multi-Tasking Applied Learning Work Ethic Omni Channel ServicesAdditional InformationWhat You'll Get As an Abercrombie & Fitch Co. (A&F Co.) associate, you'll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company's culture and values, but most importantly - with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward: Quarterly Sales Incentive Bonus Merchandise Discount Flexible Schedule Opportunities for Career Advancement Opportunity to Become a Brand Affiliate Training and Development A Global Team of People Who'll Celebrate you for Being YOU FOLLOW US ON INSTAGRAM @LIFEATANF Abercrombie & Fitch Co. is an Equal Opportunity employer
    $75k-148k yearly est. 31d ago
  • Hollister Co. - Key Lead, Westfield Montgomery

    Abercrombie & Fitch Co 4.8company rating

    Bethesda, MD jobs

    Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com. At Abercrombie & Fitch Co., we lead with purpose and always put our people first. We're proud to offer equitable compensation and benefits, including flexibility and competitive Paid Time Off, as well as education and engagement events, including various Associate Resource Groups, volunteer opportunities and additional time off to give back to our global communities. Job Description The Key Lead is responsible for ensuring all customers receive quality in-store experience. They do this by acting as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates ensuring store operations are running effectively. The Key Lead is part of the store leadership team, responsible for driving store performance on the floor through customer experience and team achievement of daily sales. What You'll Do * Open and Closing Routines * Product Knowledge & Brand Awareness * Business Understanding * Proactive Thinking * Attention to Detail * Register/Point of Sales use * Asset Protection * Visual Displays * System Skills * Work Schedule Requirements * Schedule will vary weekly but should expect to work at least 12-16 hours per week. * Required availability on Saturdays and Sundays as well as certain holidays. * In addition, during peak timeframes, hours will increase to support the needs of the business. Qualifications What it Takes * Education- High School Diploma/ G.E.D. equivalent preferred * Retail Experience- At least 1 year of retail experience is preferred. * Supervisor/ Managerial Experience- No supervisory/ management experience is required. * Customer Focus * Communication * Interpersonal Interaction * Fashion Trend Knowledge * Outgoing * Assertiveness * Adaptability/Flexibility & Stress Tolerance * Poise & Ambition * Multi-Tasking * Applied Learning * Promoting Diversity & Inclusion * Work Ethic * Omni Channel Services Additional Information What You'll Get As an Abercrombie & Fitch Co. (A&F Co.) associate, you'll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company's culture and values, but most importantly - with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward: * Quarterly Sales Incentive Bonus * Merchandise Discount * Flexible Schedule * Opportunities for Career Advancement * Opportunity to Become a Brand Affiliate * Training and Development * A Global Team of People Who'll Celebrate you for Being YOU FOLLOW US ON INSTAGRAM @LIFEATANF Abercrombie & Fitch Co. is an Equal Opportunity/Affirmative Action employer
    $49k-107k yearly est. 60d+ ago
  • Customer Experience Lead-Montgomery

    Victoria's Secret 4.1company rating

    Bethesda, MD jobs

    A Victoria's Secret & Co Customer Experience Lead is a values-based leader who delivers exceptional customer and associate experiences to drive and grow top-line sales. Based on store volume, this role reports to either the Store Manager or the Customer Experience Manager. Primary Responsibility: The Customer Experience Lead is primarily responsible for driving and growing top-line sales by selling, leading and directing associates on the sales floor, and coaching associates in the moment. In addition, the Customer Experience Lead supports operational excellence through maintaining visual standards, payroll management, and merchandise availability. The Customer Experience Lead is expected to act as a front-line supervisor responsible for assigning work and providing direction to non-supervisory associates. All Store Leadership Team responsibilities include: * Leading and demonstrating company values within the store. * Delivering exceptional customer experiences in the role of the Head Coach through coaching, zoning, team selling and personally selling. * Conducting associate observations and associate coaching. * Displaying an understanding of all associate roles and ensuring all roles work for the good of the team and the customer. * Linking results to behaviors and actions to drive top-line sales. * Independently managing labor hours within the store to drive top-line sales and profit. * Owning the overall appearance and presentation of brand by maintaining visual merchandising standards. * Collaborating with Sales Leadership Teams to ensure seamless communication and execution of required actions of the brand. * Demonstrating and leading company policy and procedures. * Additional duties as assigned, including but not limited to: Floorset mapping and execution, Product launch support, onboarding, and shipment processing. * This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks. Click here for benefit details related to this position. Minimum Salary: $20.75 Maximum Salary: $26.00 VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors. Qualifications * Passion for Victoria's Secret Brand. * Demonstrates excellent merchandising skills. * Experience reviewing business reports and insights and taking immediate and deliberate action to achieve results. * A sense of self-awareness with an interest in seeking feedback to improve and develop. * Ability to monitor/track progress and incorporate feedback into decision-making. * Experience with influencing cross-functional partners in informal and formal settings to get things done. * Ability to work nights, weekends, and a flexible schedule. * Ability to stand for long periods and frequently bend, kneel, and lift. * Ability to use technology (headsets, mobile devices, computers). * 1 year of retail experience preferred. * Experience directing other individuals in the performance of their job duties preferred. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance. An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.
    $20.8-26 hourly 8d ago
  • Beauty Lead - Marley Station Mall

    Jc Penney 4.3company rating

    Glen Burnie, MD jobs

    General Description The Beauty Lead will provide a personalized shopping experience to customers around selling beauty products by leveraging product knowledge as well as the Connect, Inspire, Engage service model. Priority will be driving sales and customer customer service, incorporating in elements which allow consistency of general operations. Primary Responsibilities Customer Service & Sales * Proactively approaches customers in a friendly manner to engage, determine needs and help them make buying decisions by sharing product knowledge to generate interest, increase and close the sale. Examples include providing mini services with product application and suggesting application techniques and additional products. * Drives self and prioritizes meeting and exceeding performance/productivity standards, metrics and sales goals. * Drives loyalty through excellent customer service and promotion of FindMore, Gift Card, Rewards and Credit Programs as well as promotions and cross selling opportunities within the store. * Resolves customer concerns by professionally listening and providing options, solutions and next steps. * Provides point of sale checkout processes including sales, returns, exchanges, line management, re-ticketing and processing return processes. * Facilitates beauty department promotions and events, assists leaders to ensure standards and goals are met. * Consistently meets established performance standards including but not limited to product sales, customer service resulting in productivity standards being met or exceeded. General Operations * Replenishes products from received shipments, stockrooms and understock while ensuring core standards are maintained. Creates and properly manages product testers. Conducts sales floor recovery processes to ensure an organized, clean, and hygienic shopping environment that is consistently maintained and set to core standards. * Prepares for inventory and related processes such as cycle counts, stock ledger updates, radio frequency identification scans (RFID), and annual inventory. * Assists the operations team with process and procedures including pricing, signing and merchandising to standards. * Helps to onboard and train/cross-train store assocaties on beauty procedures and processes. Participates in ongoing skills development through company and/or vendor provided training and skills practice. Core Competencies and Accomplishments * Strong communication and relationship building skills * Prioritizes Customers, Takes Accountability, Thinks Critically, Produces Results, Drives Improvement and Works Collaboratively What you get: If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays*, and 401(k) with Company match. All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year. All store hourly associates scheduled to work on a designated holiday will receive additional compensation. *For paid vacation days, as well as eligibility requirements for other benefits, please visit ****************************** About JCPenney: JCPenney is the shopping destination for diverse, working American families. With inclusivity at its core, the Company's product assortment meets customers' everyday needs and helps them commemorate every special occasion with style, quality, and value. JCPenney offers a broad portfolio of fashion, apparel, home, beauty, and jewelry from national and private brands and provides personal services including salon, portrait and optical. The Company and its 50,000 associates worldwide serve customers where, when, and how they want to shop - from jcp.com to more than 650 stores in the U.S. and Puerto Rico. In 2022, JCPenney celebrates 120 years as an iconic American brand by continuing its legacy of connecting with customers through shopping and community engagement. Please visit JCPenney's Newsroom to learn more and follow JCPenney on Facebook, Instagram, Twitter, and LinkedIn. Pay Range USD $16.50/Hr -USD $20.63/Hr.
    $16.5-20.6 hourly 23d ago
  • Customer Experience Lead-White Marsh

    Victoria's Secret 4.1company rating

    Baltimore, MD jobs

    A Victoria's Secret & Co Customer Experience Lead is a values-based leader who delivers exceptional customer and associate experiences to drive and grow top-line sales. Based on store volume, this role reports to either the Store Manager or the Customer Experience Manager. Primary Responsibility: The Customer Experience Lead is primarily responsible for driving and growing top-line sales by selling, leading and directing associates on the sales floor, and coaching associates in the moment. In addition, the Customer Experience Lead supports operational excellence through maintaining visual standards, payroll management, and merchandise availability. The Customer Experience Lead is expected to act as a front-line supervisor responsible for assigning work and providing direction to non-supervisory associates. All Store Leadership Team responsibilities include: * Leading and demonstrating company values within the store. * Delivering exceptional customer experiences in the role of the Head Coach through coaching, zoning, team selling and personally selling. * Conducting associate observations and associate coaching. * Displaying an understanding of all associate roles and ensuring all roles work for the good of the team and the customer. * Linking results to behaviors and actions to drive top-line sales. * Independently managing labor hours within the store to drive top-line sales and profit. * Owning the overall appearance and presentation of brand by maintaining visual merchandising standards. * Collaborating with Sales Leadership Teams to ensure seamless communication and execution of required actions of the brand. * Demonstrating and leading company policy and procedures. * Additional duties as assigned, including but not limited to: Floorset mapping and execution, Product launch support, onboarding, and shipment processing. * This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks. Click here for benefit details related to this position. Minimum Salary: $18.00 Maximum Salary: $22.50 VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors. Qualifications * Passion for Victoria's Secret Brand. * Demonstrates excellent merchandising skills. * Experience reviewing business reports and insights and taking immediate and deliberate action to achieve results. * A sense of self-awareness with an interest in seeking feedback to improve and develop. * Ability to monitor/track progress and incorporate feedback into decision-making. * Experience with influencing cross-functional partners in informal and formal settings to get things done. * Ability to work nights, weekends, and a flexible schedule. * Ability to stand for long periods and frequently bend, kneel, and lift. * Ability to use technology (headsets, mobile devices, computers). * 1 year of retail experience preferred. * Experience directing other individuals in the performance of their job duties preferred. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance. An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.
    $18-22.5 hourly 32d ago
  • Hollister - Key Lead, National Harbor

    Abercrombie & Fitch Co 4.8company rating

    Oxon Hill, MD jobs

    Company DescriptionAbercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com. At Abercrombie & Fitch Co., we lead with purpose and always put our people first. Job DescriptionThe Key Lead is responsible for ensuring all customers receive quality in-store experience. They do this by acting as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates ensuring store operations are running effectively. The Key Lead is part of the store leadership team, responsible for driving store performance on the floor through customer experience and team achievement of daily sales. What You'll Do Open and Closing Routines Product Knowledge & Brand Awareness Business Understanding Proactive Thinking Attention to Detail Register/Point of Sales use Asset Protection Visual Displays System Skills Work Schedule Requirements * Schedule will vary weekly but should expect to work at least 12-16 hours per week. * Required availability on Saturdays and Sundays as well as certain holidays. * In addition, during peak timeframes, hours will increase to support the needs of the business.QualificationsWhat it Takes Education- High School Diploma/ G.E.D. equivalent preferred Retail Experience- At least 1 year of retail experience is preferred. Supervisor/ Managerial Experience- No supervisory/ management experience is required. Customer Focus Communication Interpersonal Interaction Fashion Trend Knowledge Outgoing Assertiveness Adaptability/Flexibility & Stress Tolerance Poise & Ambition Multi-Tasking Applied Learning Work Ethic Omni Channel ServicesAdditional InformationWhat You'll Get As an Abercrombie & Fitch Co. (A&F Co.) associate, you'll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company's culture and values, but most importantly - with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward: Quarterly Sales Incentive Bonus Merchandise Discount Flexible Schedule Opportunities for Career Advancement Opportunity to Become a Brand Affiliate Training and Development A Global Team of People Who'll Celebrate you for Being YOU FOLLOW US ON INSTAGRAM @LIFEATANF Abercrombie & Fitch Co. is an Equal Opportunity employer
    $84k-103k yearly est. 31d ago
  • Customer Service Lead - Part-Time

    Burlington 4.2company rating

    Waldorf, MD jobs

    If you have strong leadership skills, a friendly, outgoing demeanor, an interest in retail, and you thrive in a fast-paced environment, join Our Burlington team as a **Customer Service Lead** ! As the Part Time Customer Service Lead, under the guidance of the Assistant Store Manager and Customer Service Supervisor, you'll be responsible for leading day-to-day customer service initiatives, inspiring, motivating, and encouraging associates to provide exceptional, friendly and professional customer service at all times. You'll lead by example, approaching your work with Our Burlington philosophy and company core values in mind. You'll ensure a customer-first focus is a top priority while friendliness, speed of checkout, and customer service remain top of mind. You'll interact with customers to create a positive shopping experience, proactively solving problems professionally and efficiently. **Key Responsibilities:** + Model company core values, Our Burlington philosophy, and appropriate back of house standards and execution strategies for the rest of the receiving team. + Drive improvement of friendliness, speed of checkout and customer feedback surveys by maintaining a customer-first focus and delivering a consistently great experience to all our customers with a high level of professionalism. + Maintain a neat and orderly front end area, troubleshooting issues with registers and transactions. + Coordinate meal and break periods and monitor schedule adherence. **Requirements:** Candidates must be able to work a flexible schedule including early mornings, nights, weekends and holidays as required. Physical requirements include the ability to lift and move boxes weighing 40 lbs. or more, as well as the ability to stand and walk for extended periods of time. **Come join our team. You're going to like it here!** You will enjoy a competitive wage, flexible hours, and an associate discount. Part-time associates, based on hours worked, may be eligible for Burlington's benefits package which includes medical coverage and a 401(k) plan. Part-time associates may also be eligible for up to 4 hours of paid time off annually after one year of service, up to 8 paid holidays, and paid sick time in accordance with applicable law. We are a rapidly growing brand, and provide a variety of training and development opportunities so our associates can grow with us. Our store teams work hard and have fun together! Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity. **Base Pay:** **$16 per hour** **-** **$16 per hour** **Location** 00176 - Waldorf **Posting Number** P1-1076110-9 **Address** 3326 Crain Highway **Zip Code** 20603 **Position Type** Regular Part-Time **Career Site Category** Store Associate **Position Category** Retail Store **Base Pay** $16 - $16 per hour
    $16-16 hourly 12d ago
  • Operations Supervisor - Wheaton Plaza

    Jc Penney 4.3company rating

    Wheaton, MD jobs

    As the Operations Supervisor, you are accountable for contributing to profitable sales growth by driving store merchandise in-stocks, supervising and engaging Operations associates and driving the execution of operational tasks Primary Responsibilities: * Customer Service & Sales - Maneuvering around the store at a fast pace, directing the team and working with all the latest merchandise, as well as resolving customer issues and concerns in a professional manner. * Store Operations - Assists with inventory counts and updates to ensure accurate in-stock information for customers. Oversees RFID process and performs system uploading to ensure efficient and accurate updates to stock ledger as well as leads door to floor merchandise preparation process. In addition, manages and engages the pricing and signing team and the promotional price signing within the store as well as the re ticketing and re packaging execution. * Stockroom & General Operations - Responsible for all stockroom processes, work safety initiatives, facility equipment, and enables efficient execution of support processes. Oversees the cash office and owns receiving, shipping and logistics with third party carrier processes. * Team Development - Plays an active role in the training and development of associates; coaches in the moment, addresses performance issues, and partners with operations associates on training and policy compliance. * Performance Standards - Consistently meets established performance standards; including but not limited to: shrink and safety initiatives, Omnichannel, scheduling efficiency, associate relations, engagement, customer service, profit, productivity, and attendance. Core Competencies & Accomplishments To achieve success at JCPenney, a supervisor will possess the following: * Work experience- Minimum of 2 years retail leadership experience * Education- Bachelor degree or equivalent work experience * Drives Performance - Holds self and others accountable to a higher standard to achieve results. Provides feedback, visibility and recognition to the team. * Builds Relationships - Develops positive relationships: establishes strong networks, shows respect for different styles, and communicates effectively to a wide audience. * Drives Change - Adapts quickly to changing situations with energy and a positive attitude. Coaches others through change. * Shows Courage - A confident leader; willing to take on challenging assignments. Acts in accordance with beliefs and deals with conflict quickly and in a positive manner. What you get: If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays*, and 401(k) with Company match. All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year. All store hourly associates scheduled to work on a designated holiday will receive additional compensation. *For paid vacation days, as well as eligibility requirements for other benefits, please visit ****************************** About JCPenney: JCPenney is the shopping destination for diverse, working American families. With inclusivity at its core, the Company's product assortment meets customers' everyday needs and helps them commemorate every special occasion with style, quality, and value. JCPenney offers a broad portfolio of fashion, apparel, home, beauty, and jewelry from national and private brands and provides personal services including salon, portrait and optical. The Company and its 50,000 associates worldwide serve customers where, when, and how they want to shop - from jcp.com to more than 650 stores in the U.S. and Puerto Rico. In 2022, JCPenney celebrates 120 years as an iconic American brand by continuing its legacy of connecting with customers through shopping and community engagement. Please visit JCPenney's Newsroom to learn more and follow JCPenney on Facebook, Instagram, Twitter, and LinkedIn. Pay Range USD $24.75/Hr -USD $30.94/Hr.
    $24.8-30.9 hourly 60d+ ago
  • Aerie - Sales Leader (Full-Time)

    American Eagle Outfitters 4.4company rating

    Towson, MD jobs

    YOUR ROLE As the full-time Sales Leader, you support the Store Leadership Team by rocking out strong LOD (Leader on Duty) shifts and ensuring a stellar guest experience. You hold down the daily operations of the store as needed. You train, motivate and celebrate associates and you have a passion for driving killer sales results. Most importantly, you represent our company values and bring your REAL self to work every day. YOUR RESPONSIBILITIES You have a passion for driving sales: As a key LOD (Leader on Duty), you're an expert at driving sales by maximizing Fitting Room and Salesfloor productivity and building guest loyalty through a best-in-class, in-store guest experience. You support Store Leadership in doing what it takes to maximize business opportunities to drive KPI results. You're a people leader: You're all about motivating and inspiring the team through AEO's core values. You're a role-model leader and you always hold associates accountable to rocking AEO's service standards, especially on the Salesfloor and in the Fitting Room. You've got an eye for talent and a love of training: You make it a top priority to recruit and hire strong talent to ensure the store is always staffed to meet business needs. You take pride in training and developing associates to ensure they continue to provide outstanding service and represent a Guest First culture. You know that teamwork makes the dream work: You challenge Sales and Stock Associates with clear, attainable goals and consistently provide ongoing performance feedback through real-time coaching. You motivate associates and drive engagement by celebrating outstanding performance - #winning! You're a visual & operational innovator: You're a natural at executing and innovating daily visual and operational procedures including shipment processing, merchandising moves and visual standards. Most importantly, you ensure the Fitting Rooms are always guest-ready and rocking AEO Brand Standards. Integrity is your middle name: You ensure store safety standards are maintained, you're committed to Asset Protection standards, you always adhere to AEO's policies and procedures, and you do the right thing - always. YOU'D BE GREAT FOR THIS ROLE IF: You love AE and Aerie products! You've led teams in a retail management role previously - #practicemakesperfect! You can multi-task and have attention to detail; priority-setting and time management are your strong suits. Business acumen? You've got it! You have flexible availability - you're available to work when the guest shops! OUR ASSOCIATES LOVE AEO BECAUSE: They work with REAL people - there's nothing like your #AEOFamily. They're given opportunities for development, the chance to learn new skills, and are offered great potential for career advancement. They receive 40% off product at both AE & Aerie year-round (plus additional seasonal discounts with new Floorsets!) They participate in store contests for the chance to win FREE merchandise and other exclusive prizes.
    $51k-95k yearly est. Auto-Apply 60d+ ago
  • Full-Time Stockroom Operations Supervisor

    Kohl's Corp 4.4company rating

    Laurel, MD jobs

    About the Role In this role, you will be the expert in store operational processes, supervising store operations while working alongside and leading associates to deliver excellent customer service and operational efficiency. You will teach, coach, develop and supervise associates while completing all operational processes focused on consistent execution and operational efficiency. What You'll Do * Execute sound operational processes including freight unload, receiving, processing product, stockroom management and omni channel fulfillment * Support inventory accuracy by timely and accurate completion of all required merchandise disposition practices * Maintain appropriate levels of product on the sales floor by processing incoming freight, managing an accurate stockroom and directing floor replenishment as necessary based on sell through and seasonal changes * Support the training processes for new hires on the operations team, ensuring associates are skilled on process best practices, proper inventory procedures, productivity standards and how to leverage Kohl's tools and resources * Support and partner with the merchandising team in store on merchandising incoming product, ensuring partnership on product placement and brand standards All Supervisor roles at Kohl's are responsible for: * Leading with integrity, honesty and fostering teamwork in an engaged and inclusive culture * Exercising good judgment; taking appropriate partners as needed * Modeling, guiding and providing direction to associates * Demonstrating and coaching a customer service mindset, including customer service philosophies, anticipating customer needs and satisfactorily resolving issues * Supporting strong operational standards, shortage mitigation, and merchandising presentation to include accurate pricing and proper signing * Preventing loss by educating associates, monitoring daily store activity and product protection standards, and partnering with Loss Prevention * Monitoring and adjusting resources as the business dictates to support customer needs and workload demands when assigned by a store executive as leader on duty * Use key performance indicators (KPIs) to make informed business decisions that drive overall store results * Accomplishing multiple tasks within established timeframes * Training, monitoring and reinforcing company policies, procedures, standards and guidelines * Maintaining adherence to company safety policies for the safety of all associates and customers * Key holder responsibilities include opening and closing store processes, and providing direction to associates * Other responsibilities as assigned What Skills You Have Required * Must be at least 18 years of age or older * Experience supervising teams or associates to include the responsibility for coaching to achieve daily goals * Strong verbal/written communication and interpersonal skills * Flexible availability, including days, nights, weekends, and holidays Preferred * 2 years experience in retail or similar industry Essential Functions The requirements listed below are representative of functions you will be required to perform, however you may be required to perform additional functions. Kohl's may revise this job description at any time. To perform this job successfully, you must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, absent undue hardship. * Ability to perform the accountabilities listed in the "What You'll Do" Section. * Ability to satisfactorily complete company training programs. * Ability to comply with dress code requirements. * Basic math and reading skills, legible handwriting, and basic computer operation. * Ability to operate and communicate on multiple frequency devices, handheld scanners, and other technology equipment as directed. * Ability to maintain prompt and regular attendance and meet scheduling requirements as set by the company. * Perform work in accordance with the Physical Requirements section. Physical Requirements * Must be able to lift up to 50 lbs. frequently and occasionally over 50 lbs. with a two person lift. * Ability to climb, squat, stoop, kneel, crouch, bend, twist, reach, lift, grasp, push and pull on a frequent basis. * Ability to stand/walk for the duration of a scheduled shift (at least 8 hours). * Ability to visually verify information and locate and inspect merchandise. * Ability to comply with health and safety standards. Pay Range: $20.75 - $32.20 Kohl's offers a variety of benefits to associates depending on full-time/part-time status and work hours, including: WORK LIFE BALANCE (PTO, Vacation Buy Program, Parental Leave), HEALTH & WELLNESS (Medical, Dental, Vision and other short and long term disability programs, Emergency health and wellness programs such as Accident Protection Plans, Critical Illness Plans and more), SAVINGS & RETIREMENT BENEFITS (401k, Flexible Spending Accounts and associate discount programs with Kohl's partners), INSURANCE PROGRAMS (Life Insurance for you, your family or your pet, as well as other protection programs), and LIFE EVENTS (Legal and adoption assistance benefits).
    $20.8-32.2 hourly Auto-Apply 22d ago
  • Full-Time Stockroom Operations Supervisor

    Kohl's Corp 4.4company rating

    Eldersburg, MD jobs

    About the Role In this role, you will be the expert in store operational processes, supervising store operations while working alongside and leading associates to deliver excellent customer service and operational efficiency. You will teach, coach, develop and supervise associates while completing all operational processes focused on consistent execution and operational efficiency. What You'll Do * Execute sound operational processes including freight unload, receiving, processing product, stockroom management and omni channel fulfillment * Support inventory accuracy by timely and accurate completion of all required merchandise disposition practices * Maintain appropriate levels of product on the sales floor by processing incoming freight, managing an accurate stockroom and directing floor replenishment as necessary based on sell through and seasonal changes * Support the training processes for new hires on the operations team, ensuring associates are skilled on process best practices, proper inventory procedures, productivity standards and how to leverage Kohl's tools and resources * Support and partner with the merchandising team in store on merchandising incoming product, ensuring partnership on product placement and brand standards All Supervisor roles at Kohl's are responsible for: * Leading with integrity, honesty and fostering teamwork in an engaged and inclusive culture * Exercising good judgment; taking appropriate partners as needed * Modeling, guiding and providing direction to associates * Demonstrating and coaching a customer service mindset, including customer service philosophies, anticipating customer needs and satisfactorily resolving issues * Supporting strong operational standards, shortage mitigation, and merchandising presentation to include accurate pricing and proper signing * Preventing loss by educating associates, monitoring daily store activity and product protection standards, and partnering with Loss Prevention * Monitoring and adjusting resources as the business dictates to support customer needs and workload demands when assigned by a store executive as leader on duty * Use key performance indicators (KPIs) to make informed business decisions that drive overall store results * Accomplishing multiple tasks within established timeframes * Training, monitoring and reinforcing company policies, procedures, standards and guidelines * Maintaining adherence to company safety policies for the safety of all associates and customers * Key holder responsibilities include opening and closing store processes, and providing direction to associates * Other responsibilities as assigned What Skills You Have Required * Must be at least 18 years of age or older * Experience supervising teams or associates to include the responsibility for coaching to achieve daily goals * Strong verbal/written communication and interpersonal skills * Flexible availability, including days, nights, weekends, and holidays Preferred * 2 years experience in retail or similar industry Essential Functions The requirements listed below are representative of functions you will be required to perform, however you may be required to perform additional functions. Kohl's may revise this job description at any time. To perform this job successfully, you must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, absent undue hardship. * Ability to perform the accountabilities listed in the "What You'll Do" Section. * Ability to satisfactorily complete company training programs. * Ability to comply with dress code requirements. * Basic math and reading skills, legible handwriting, and basic computer operation. * Ability to operate and communicate on multiple frequency devices, handheld scanners, and other technology equipment as directed. * Ability to maintain prompt and regular attendance and meet scheduling requirements as set by the company. * Perform work in accordance with the Physical Requirements section. Physical Requirements * Must be able to lift up to 50 lbs. frequently and occasionally over 50 lbs. with a two person lift. * Ability to climb, squat, stoop, kneel, crouch, bend, twist, reach, lift, grasp, push and pull on a frequent basis. * Ability to stand/walk for the duration of a scheduled shift (at least 8 hours). * Ability to visually verify information and locate and inspect merchandise. * Ability to comply with health and safety standards. Pay Range: $20.75 - $32.20 Kohl's offers a variety of benefits to associates depending on full-time/part-time status and work hours, including: WORK LIFE BALANCE (PTO, Vacation Buy Program, Parental Leave), HEALTH & WELLNESS (Medical, Dental, Vision and other short and long term disability programs, Emergency health and wellness programs such as Accident Protection Plans, Critical Illness Plans and more), SAVINGS & RETIREMENT BENEFITS (401k, Flexible Spending Accounts and associate discount programs with Kohl's partners), INSURANCE PROGRAMS (Life Insurance for you, your family or your pet, as well as other protection programs), and LIFE EVENTS (Legal and adoption assistance benefits).
    $20.8-32.2 hourly Auto-Apply 19d ago
  • ASSISTANT TEAM LEADER - pOpshelf

    Dollar General Corporation 4.4company rating

    Middle River, MD jobs

    Work Where You Matter At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribution Centers, Store Support Center or with our Private Fleet Team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. Your difference truly makes a difference at Dollar General. How would you like to Serve? Join the Dollar General Journey and see how your career can thrive. Overview pOpshelf's seeks to provide Fun Finds for Less through a fun and stress-free shopping destination for everyday and special items. We make it easy for customers to affordably treat themselves with most items priced under $5 and a selection of extreme value items priced above $5. pOpshelf stores offer a trendy and rotating selection of seasonal, houseware, home décor, health, beauty, paper and party products, in addition to assorted candy, snacks, games, electronics and additional items. Learn more at ***************** Responsibilities GENERAL SUMMARY: The Assistant Team Leader helps maintain a clean, well-organized store while assisting the Store Team Leader in creating a customer first store culture through exceptional store standards and team engagement. At the direction and delegation of the Store Team Leader, the Assistant Team Leader assists with supervision of store employees, management and presentation of merchandise, completion of paperwork, and preparation of deposits. The Assistant Team Leader also performs stocking and cashiering functions and performs other duties as necessary to maximize profitability and customer satisfaction while protecting company assets and reducing losses. DUTIES and ESSENTIAL JOB FUNCTIONS: * Provides superior customer service to exceed the customer's expectations; greet and assists customers, and operate cash register and scanner to itemize the customer's purchase. * Assists the Store Team Leader in creating and supporting a customer first store culture. * Model product knowledge and selling techniques to enhance the customer experience. Help facilitate and maintain a safe, clean and well-organized store environment that delights our customers and employees. * Facilitates merchandising the store in a manner that is appealing to customers and retains customer excitement to shop at popshelf℠. * With the assistance of Company merchandising guidelines, rotates product to create eye-catching displays to drive sales. * Assist Store Team Leader with educating store team about store products so they can engage customers and provide a differentiated, easy, and fun shopping experience. * Maintain daily and weekly cleaning checklists to provide a superior customer shopping experience. * Ensure condense and reset standards are maintained consistently each day to provide a clutter free customer shopping experience. * Open and close the store a minimum of two days per week. * Assist Store Team Leader with scheduling employees, providing adequate training for employees, conducting safety meetings, and ensuring employee compliance with company policies and procedures. * Follow company work processes to manage merchandise, including receiving, unpacking, stocking, restocking and rotating merchandise on shelves and building merchandise displays. * Assist in maintaining accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls. * Assist in implementation and maintenance of plan-o-zones; ensure merchandise is presented according to established practices and Store Manager direction. * Assist in ensuring financial integrity of the store through strict cashier accountability, key control, adherences to company security practices and cash control procedures; authorize and sign for refunds and overrides, count register tills, and deposit money in bank. * Assist customers in self-checkout process at multiple register terminals simultaneously. * Assist with management of the store in the Store Team Leader's absence. Qualifications KNOWLEDGE and SKILLS: * Ability to read and interpret documents such as diagrams, safety rules, operating and maintenance instructions, and procedures manuals. * Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages. * Knowledge of cash handling procedures including cashier accountability and deposit control. * Knowledge of cash, facility and safety control policies and practices (deposits, store keys, etc.) * Ability to perform cash register functions and operate other tools to generate reports. (e.g. HHT, self-checkout, store computer, etc.) * Ability to develop and maintain organization and to attend to detail. * Ability to solve problems and deal with a variety of situations. * Ability to interface with store associates, suppliers and customers in a respectful and effective manner. * Strong product inventory knowledge and creative merchandising abilities. * Ability to drive own vehicle to the bank to deposit money. WORK EXPERIENCE and/or EDUCATION: * High school diploma or equivalent strongly preferred. * One year of experience in a specialty retail environment preferred. * Six months supervisory or team lead experience preferred. WORKING CONDITIONS and PHYSICAL REQUIREMENTS: * Frequent walking and standing. * Frequent bending, stooping and kneeling to run check out station, stock merchandise and unload trucks. * Frequent handling of merchandise and equipment such as hand-held scanner, pricing guns, box cutters, merchandise containers, two-wheel dollies, and U-boats (six-wheel carts). * Frequent and proper lifting of up to 40 pounds; occasional lifting of up to 55 pounds. * Occasional climbing (using ladder). * Fast-paced environment; moderate noise level. * Exposure to strong scents and fragrances * Occasionally exposed to outside weather conditions. * Occasionally exposed to wet floor surfaces. * Occasionally exposed to household and industrial cleaning solutions. * Occasional or regular driving/providing own transportation to make bank deposits and assist in other locations as needed. pOpshelf is an equal opportunity employer Dollar General is pleased to offer a wide range of benefit programs designed to care for the physical, mental and financial well-being of our employees and their families. Available benefit programs include health insurance coverage options, a variety of supplemental programs, 401(k) Savings Plan, paid sick leave (where required by law), vacation, paid maternity and parental leave, and many more. Eligibility and waiting period requirements may apply. See careers.dollargeneral.com/benefits for additional details. pOpshelf is pleased to offer a wide range of benefit programs designed to care for the physical, mental and financial well-being of our employees and their families. Available benefit programs include health insurance coverage options, a variety of supplemental programs, 401(k) Savings Plan, paid sick leave (where required by law), vacation, paid maternity and parental leave, and many more. Eligibility and waiting period requirements may apply. See popshelf.com/careers/benefits for additional details.
    $36k-51k yearly est. 15d ago
  • ASSISTANT TEAM LEADER - pOpshelf

    Dollar General Corporation 4.4company rating

    Hagerstown, MD jobs

    Work Where You Matter At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribution Centers, Store Support Center or with our Private Fleet Team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. Your difference truly makes a difference at Dollar General. How would you like to Serve? Join the Dollar General Journey and see how your career can thrive. Overview pOpshelf's seeks to provide Fun Finds for Less through a fun and stress-free shopping destination for everyday and special items. We make it easy for customers to affordably treat themselves with most items priced under $5 and a selection of extreme value items priced above $5. pOpshelf stores offer a trendy and rotating selection of seasonal, houseware, home décor, health, beauty, paper and party products, in addition to assorted candy, snacks, games, electronics and additional items. Learn more at ***************** Responsibilities GENERAL SUMMARY: The Assistant Team Leader helps maintain a clean, well-organized store while assisting the Store Team Leader in creating a customer first store culture through exceptional store standards and team engagement. At the direction and delegation of the Store Team Leader, the Assistant Team Leader assists with supervision of store employees, management and presentation of merchandise, completion of paperwork, and preparation of deposits. The Assistant Team Leader also performs stocking and cashiering functions and performs other duties as necessary to maximize profitability and customer satisfaction while protecting company assets and reducing losses. DUTIES and ESSENTIAL JOB FUNCTIONS: * Provides superior customer service to exceed the customer's expectations; greet and assists customers, and operate cash register and scanner to itemize the customer's purchase. * Assists the Store Team Leader in creating and supporting a customer first store culture. * Model product knowledge and selling techniques to enhance the customer experience. Help facilitate and maintain a safe, clean and well-organized store environment that delights our customers and employees. * Facilitates merchandising the store in a manner that is appealing to customers and retains customer excitement to shop at popshelf℠. * With the assistance of Company merchandising guidelines, rotates product to create eye-catching displays to drive sales. * Assist Store Team Leader with educating store team about store products so they can engage customers and provide a differentiated, easy, and fun shopping experience. * Maintain daily and weekly cleaning checklists to provide a superior customer shopping experience. * Ensure condense and reset standards are maintained consistently each day to provide a clutter free customer shopping experience. * Open and close the store a minimum of two days per week. * Assist Store Team Leader with scheduling employees, providing adequate training for employees, conducting safety meetings, and ensuring employee compliance with company policies and procedures. * Follow company work processes to manage merchandise, including receiving, unpacking, stocking, restocking and rotating merchandise on shelves and building merchandise displays. * Assist in maintaining accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls. * Assist in implementation and maintenance of plan-o-zones; ensure merchandise is presented according to established practices and Store Manager direction. * Assist in ensuring financial integrity of the store through strict cashier accountability, key control, adherences to company security practices and cash control procedures; authorize and sign for refunds and overrides, count register tills, and deposit money in bank. * Assist customers in self-checkout process at multiple register terminals simultaneously. * Assist with management of the store in the Store Team Leader's absence. Qualifications KNOWLEDGE and SKILLS: * Ability to read and interpret documents such as diagrams, safety rules, operating and maintenance instructions, and procedures manuals. * Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages. * Knowledge of cash handling procedures including cashier accountability and deposit control. * Knowledge of cash, facility and safety control policies and practices (deposits, store keys, etc.) * Ability to perform cash register functions and operate other tools to generate reports. (e.g. HHT, self-checkout, store computer, etc.) * Ability to develop and maintain organization and to attend to detail. * Ability to solve problems and deal with a variety of situations. * Ability to interface with store associates, suppliers and customers in a respectful and effective manner. * Strong product inventory knowledge and creative merchandising abilities. * Ability to drive own vehicle to the bank to deposit money. WORK EXPERIENCE and/or EDUCATION: * High school diploma or equivalent strongly preferred. * One year of experience in a specialty retail environment preferred. * Six months supervisory or team lead experience preferred. WORKING CONDITIONS and PHYSICAL REQUIREMENTS: * Frequent walking and standing. * Frequent bending, stooping and kneeling to run check out station, stock merchandise and unload trucks. * Frequent handling of merchandise and equipment such as hand-held scanner, pricing guns, box cutters, merchandise containers, two-wheel dollies, and U-boats (six-wheel carts). * Frequent and proper lifting of up to 40 pounds; occasional lifting of up to 55 pounds. * Occasional climbing (using ladder). * Fast-paced environment; moderate noise level. * Exposure to strong scents and fragrances * Occasionally exposed to outside weather conditions. * Occasionally exposed to wet floor surfaces. * Occasionally exposed to household and industrial cleaning solutions. * Occasional or regular driving/providing own transportation to make bank deposits and assist in other locations as needed. pOpshelf is an equal opportunity employer Dollar General is pleased to offer a wide range of benefit programs designed to care for the physical, mental and financial well-being of our employees and their families. Available benefit programs include health insurance coverage options, a variety of supplemental programs, 401(k) Savings Plan, paid sick leave (where required by law), vacation, paid maternity and parental leave, and many more. Eligibility and waiting period requirements may apply. See careers.dollargeneral.com/benefits for additional details. pOpshelf is pleased to offer a wide range of benefit programs designed to care for the physical, mental and financial well-being of our employees and their families. Available benefit programs include health insurance coverage options, a variety of supplemental programs, 401(k) Savings Plan, paid sick leave (where required by law), vacation, paid maternity and parental leave, and many more. Eligibility and waiting period requirements may apply. See popshelf.com/careers/benefits for additional details.
    $35k-51k yearly est. 15d ago
  • ASSISTANT TEAM LEADER - pOpshelf

    Dollar General Corporation 4.4company rating

    Westminster, MD jobs

    Work Where You Matter At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribution Centers, Store Support Center or with our Private Fleet Team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. Your difference truly makes a difference at Dollar General. How would you like to Serve? Join the Dollar General Journey and see how your career can thrive. Overview pOpshelf's seeks to provide Fun Finds for Less through a fun and stress-free shopping destination for everyday and special items. We make it easy for customers to affordably treat themselves with most items priced under $5 and a selection of extreme value items priced above $5. pOpshelf stores offer a trendy and rotating selection of seasonal, houseware, home décor, health, beauty, paper and party products, in addition to assorted candy, snacks, games, electronics and additional items. Learn more at ***************** Responsibilities GENERAL SUMMARY: The Assistant Team Leader helps maintain a clean, well-organized store while assisting the Store Team Leader in creating a customer first store culture through exceptional store standards and team engagement. At the direction and delegation of the Store Team Leader, the Assistant Team Leader assists with supervision of store employees, management and presentation of merchandise, completion of paperwork, and preparation of deposits. The Assistant Team Leader also performs stocking and cashiering functions and performs other duties as necessary to maximize profitability and customer satisfaction while protecting company assets and reducing losses. DUTIES and ESSENTIAL JOB FUNCTIONS: * Provides superior customer service to exceed the customer's expectations; greet and assists customers, and operate cash register and scanner to itemize the customer's purchase. * Assists the Store Team Leader in creating and supporting a customer first store culture. * Model product knowledge and selling techniques to enhance the customer experience. Help facilitate and maintain a safe, clean and well-organized store environment that delights our customers and employees. * Facilitates merchandising the store in a manner that is appealing to customers and retains customer excitement to shop at popshelf℠. * With the assistance of Company merchandising guidelines, rotates product to create eye-catching displays to drive sales. * Assist Store Team Leader with educating store team about store products so they can engage customers and provide a differentiated, easy, and fun shopping experience. * Maintain daily and weekly cleaning checklists to provide a superior customer shopping experience. * Ensure condense and reset standards are maintained consistently each day to provide a clutter free customer shopping experience. * Open and close the store a minimum of two days per week. * Assist Store Team Leader with scheduling employees, providing adequate training for employees, conducting safety meetings, and ensuring employee compliance with company policies and procedures. * Follow company work processes to manage merchandise, including receiving, unpacking, stocking, restocking and rotating merchandise on shelves and building merchandise displays. * Assist in maintaining accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls. * Assist in implementation and maintenance of plan-o-zones; ensure merchandise is presented according to established practices and Store Manager direction. * Assist in ensuring financial integrity of the store through strict cashier accountability, key control, adherences to company security practices and cash control procedures; authorize and sign for refunds and overrides, count register tills, and deposit money in bank. * Assist customers in self-checkout process at multiple register terminals simultaneously. * Assist with management of the store in the Store Team Leader's absence. Qualifications KNOWLEDGE and SKILLS: * Ability to read and interpret documents such as diagrams, safety rules, operating and maintenance instructions, and procedures manuals. * Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages. * Knowledge of cash handling procedures including cashier accountability and deposit control. * Knowledge of cash, facility and safety control policies and practices (deposits, store keys, etc.) * Ability to perform cash register functions and operate other tools to generate reports. (e.g. HHT, self-checkout, store computer, etc.) * Ability to develop and maintain organization and to attend to detail. * Ability to solve problems and deal with a variety of situations. * Ability to interface with store associates, suppliers and customers in a respectful and effective manner. * Strong product inventory knowledge and creative merchandising abilities. * Ability to drive own vehicle to the bank to deposit money. WORK EXPERIENCE and/or EDUCATION: * High school diploma or equivalent strongly preferred. * One year of experience in a specialty retail environment preferred. * Six months supervisory or team lead experience preferred. WORKING CONDITIONS and PHYSICAL REQUIREMENTS: * Frequent walking and standing. * Frequent bending, stooping and kneeling to run check out station, stock merchandise and unload trucks. * Frequent handling of merchandise and equipment such as hand-held scanner, pricing guns, box cutters, merchandise containers, two-wheel dollies, and U-boats (six-wheel carts). * Frequent and proper lifting of up to 40 pounds; occasional lifting of up to 55 pounds. * Occasional climbing (using ladder). * Fast-paced environment; moderate noise level. * Exposure to strong scents and fragrances * Occasionally exposed to outside weather conditions. * Occasionally exposed to wet floor surfaces. * Occasionally exposed to household and industrial cleaning solutions. * Occasional or regular driving/providing own transportation to make bank deposits and assist in other locations as needed. pOpshelf is an equal opportunity employer Dollar General is pleased to offer a wide range of benefit programs designed to care for the physical, mental and financial well-being of our employees and their families. Available benefit programs include health insurance coverage options, a variety of supplemental programs, 401(k) Savings Plan, paid sick leave (where required by law), vacation, paid maternity and parental leave, and many more. Eligibility and waiting period requirements may apply. See careers.dollargeneral.com/benefits for additional details. pOpshelf is pleased to offer a wide range of benefit programs designed to care for the physical, mental and financial well-being of our employees and their families. Available benefit programs include health insurance coverage options, a variety of supplemental programs, 401(k) Savings Plan, paid sick leave (where required by law), vacation, paid maternity and parental leave, and many more. Eligibility and waiting period requirements may apply. See popshelf.com/careers/benefits for additional details.
    $35k-51k yearly est. 14d ago
  • Retail Stocking Team Lead - Part-Time

    Burlington 4.2company rating

    Towson, MD jobs

    If you have strong leadership skills, an interest in retail, and you thrive in a fast-paced environment, join Our Burlington Back of House/Receiving team as a **Part Time Retail Stocking Team Lead!** Retail Stocking Team Leads are a key part of our store's leadership team. They play an integral role in leading Receiving Associates by becoming an extension of the Retail Stocking Team Supervisor. Our Retail Stocking Team Leads work behind the scenes to support our team members and help bring our merchandise displays to life. If you're hands-on, lead by example, and have great problem-solving skills, we think you'll be a great addition to our team! **At Burlington, we live by our Core Values:** + Drive Results + Trust & Respect Each Other + Build Teams & Partnerships **Burlington Benefits:** + Growth Opportunities + Competitive Pay + Flexible Hours + 15-30% Associate Discount + Employee Assistance Program **Responsibilities:** + Model company appropriate Back of House Standards for receiving/stocking team + Maintain a neat and orderly stock, receiving area and sales floor + Drive Associate compliance with company policies and standards + Coordinate meal and break periods and monitor schedule adherence + Coaching associates in the moment and providing recognition **Requirements:** + Strong interpersonal skills with a positive and engaging attitude + Ability to work a flexible schedule including nights, weekends and holidays as required + Ability to move/handle/lift store merchandise weight 40lbs. or more, as well as the ability to stand and walk for extended periods of time Candidates must be able to work a flexible schedule; including nights, weekends, and holidays as required. **If you...** ... are excited to deliver great values to customers every day; ... take a sense of pride and ownership in helping drive positive results for a team; ... are committed to treating colleagues and customers with respect; ... believe in the power of diversity and inclusion; ... want to participate in initiatives that positively impact the world around you; **Come join our team. You're going to like it here!** You will enjoy a competitive wage, flexible hours, and an associate discount. Part-time associates, based on hours worked, may be eligible for Burlington's benefits package which includes medical coverage and a 401(k) plan. Part-time associates may also be eligible for up to 4 hours of paid time off annually after one year of service, up to 8 paid holidays, and paid sick time in accordance with applicable law. We are a rapidly growing brand, and provide a variety of training and development opportunities so our associates can grow with us. Our store teams work hard and have fun together! Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity. **Base Pay:** **$16 per hour** **-** **$16 per hour** **Location** 01107 - Towson **Posting Number** P1-1069331-1 **Address** 1238 Putty Hill Ave. **Zip Code** 21286 **Position Type** Regular Part-Time **Career Site Category** Store Associate **Position Category** Retail Store **Base Pay** $16 - $16 per hour
    $16-16 hourly 60d+ ago
  • Retail Stocking Team Lead - Part-Time

    Burlington Coat Factory Corporation 4.2company rating

    Towson, MD jobs

    If you have strong leadership skills, an interest in retail, and you thrive in a fast-paced environment, join Our Burlington Back of House/Receiving team as a Part Time Retail Stocking Team Lead! Retail Stocking Team Leads are a key part of our store's leadership team. They play an integral role in leading Receiving Associates by becoming an extension of the Retail Stocking Team Supervisor. Our Retail Stocking Team Leads work behind the scenes to support our team members and help bring our merchandise displays to life. If you're hands-on, lead by example, and have great problem-solving skills, we think you'll be a great addition to our team! At Burlington, we live by our Core Values: + Drive Results + Trust & Respect Each Other + Build Teams & Partnerships Burlington Benefits: + Growth Opportunities + Competitive Pay + Flexible Hours + 15-30% Associate Discount + Employee Assistance Program Responsibilities: + Model company appropriate Back of House Standards for receiving/stocking team + Maintain a neat and orderly stock, receiving area and sales floor + Drive Associate compliance with company policies and standards + Coordinate meal and break periods and monitor schedule adherence + Coaching associates in the moment and providing recognition Requirements: + Strong interpersonal skills with a positive and engaging attitude + Ability to work a flexible schedule including nights, weekends and holidays as required + Ability to move/handle/lift store merchandise weight 40lbs. or more, as well as the ability to stand and walk for extended periods of time Candidates must be able to work a flexible schedule; including nights, weekends, and holidays as required. If you... ... are excited to deliver great values to customers every day; ... take a sense of pride and ownership in helping drive positive results for a team; ... are committed to treating colleagues and customers with respect; ... believe in the power of diversity and inclusion; ... want to participate in initiatives that positively impact the world around you; Come join our team. You're going to like it here! You will enjoy a competitive wage, flexible hours, and an associate discount. Part-time associates, based on hours worked, may be eligible for Burlington's benefits package which includes medical coverage and a 401(k) plan. Part-time associates may also be eligible for up to 4 hours of paid time off annually after one year of service, up to 8 paid holidays, and paid sick time in accordance with applicable law. We are a rapidly growing brand, and provide a variety of training and development opportunities so our associates can grow with us. Our store teams work hard and have fun together! Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity. Base Pay: $16 per hour - $16 per hour Location 01107 - Towson Posting Number P1-1069331-1 Address 1238 Putty Hill Ave. Zip Code 21286 Position Type Regular Part-Time Career Site Category Store Associate Position Category Retail Store Base Pay $16 - $16 per hour
    $16-16 hourly 34d ago

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