Gardant Management Solutions jobs - 65 jobs

Responsibilities: * Maintains clean resident apartments and common areas, fostering a welcoming environment * Adheres to chemical safety protocols to guarantee the safety of residents and team members * Engages with residents in a compassionate and impactful manner, cultivating a warm and supportive environment where the values of love, compassion, and dignity are reflected in every interaction * Participates in continuous learning and development opportunities through attendance and participation in educational seminars, staff meetings, and other learning experiences

Come to Northeast Ohio and help us build our Anesthesia Department! Metropolitan Veterinary Hospital is a Specialty and Emergency Referral Facility with hospitals in Akron and Highland Heights, Ohio seeking a Veterinary Anesthesiologist to join the team! The Metropolitan Veterinary Group has provided specialty and emergency care for over 50 years with an established reputation of providing the "Gold Standard" of veterinary medicine. We are excited to be growing and adding anesthesiology to the team and are actively recruiting our Akron and Highland Heights locations. Metro Team: * Work with a progressive and experienced group of doctors who value and practice high-quality medicine, many of whom have remained part of our Metro family after completing our internship and residency programs * Work side by side with a talented nursing staff that prides themselves on providing exceptional patient care (including several VTS) * Collaborate with our specialists in Critical Care, Internal Medicine, Cardiology, Exotics, Surgery, Neurology, Oncology, and Ophthalmology * Be part of our Metro care team built on compassion, communication, and teamwork! Metro You: * Help build our Anesthesia service and practice medicine with unlimited resources and support * Practice at a hospital that is known for a great workplace environment and culture * Enjoy a flexible schedule that promotes work/life balance * Receive a generous compensation package that includes competitive salary/bonuses; medical, dental, vision, and short/long term disability insurance; generous CE and uniform allowance; and a company matching 401K Metro Akron Hospital: * The spacious 24,000 sq. ft. facility is equipped with leading-edge technology that includes: a state-of-the-art ICU, 2 digital radiography units, ultrasound, CT, MRI, laparoscopy, fluoroscopy, endoscopy, telemetry, and a complete in-house laboratory Metro Highland Heights Hospital: * The newly designed spacious 30,000 sq. ft. facility is equipped with leading-edge technology that includes: a state-of-the-art ICU, private isolation suites, 2 digital radiography units, ultrasound, CT, MRI, laparoscopy, fluoroscopy, endoscopy, mechanical ventilation, telemetry, and a complete in-house laboratory Discover the beauty of Northeast Ohio, where Akron and Cleveland offer unmatched amenities. Nature enthusiasts can enjoy Lake Erie and the expansive Cuyahoga Valley National Park. Whether you enjoy hiking trails, biking, kayaking on the lake, or skiing in the winter, this region has something to offer in all four seasons. Northeast Ohio is also perfect for those who appreciate breweries, art, nightlife, and fine dining. Plus, it provides affordable living in a beautiful area. Visit our website at HERE or tour our hospitals by clicking HERE Candidates can confidentially submit their CV to Senior Talent Acquisition Partner, Beth Bardell at ************************* Ethos Veterinary Health is at the forefront of innovation and world-class medicine. As the premier network of over 140 specialty and emergency hospitals across North America, Ethos brings together a dedicated community of more than 1,500 specialized doctors providing care for nearly 2 million pets annually. The integrated and collaborative network of veterinary professionals utilize state-of-the-art technology and a scientific, evidence-based approach to deliver compassionate, unparalleled care and rewarding careers. Committed to revolutionizing veterinary medicine, Ethos sets the standard in veterinary excellence. Discover more at EthosVet.com. Our commitments to the industry, the profession, our teammates, and our patients, will not change, and in fact will be stronger than ever, as we forge new ground as this new dynamic community. Ethos Veterinary Health offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, EVH provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act. Ethos Veterinary Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

About Us Mason Family Pet Hospital is currently seeking to hire Client Service Representatives (Reception) to help support our fast paced, multi doctor veterinary practice! Over the past 20 years, we have served the Mason community by providing the highest quality of care to our patients and an excellent experience to our clients. We are aware of the stress that comes with working in the veterinary field and we pride ourselves on our ability to provide a fun, relaxed, and supportive atmosphere for our team members. If you share our love for pets and people, we would love to speak with you! We are open to both full and part time candidates. Preference given to full-time candidates, with experience in a reception/veterinary setting being a plus. Why choose Mason Family Pet Hospital? Great Atmosphere - We work together as a team and believe in supporting each other to ensure the success of the hospital as a whole. We always take our job seriously, but not always ourselves! Competitive Pay - In addition to offering a competitive hourly rate, our full-time team members are also eligible for quarterly bonuses through our Site Incentive Plan bonus program! Excellent Benefits - Health, Dental, Vision, and additional protections included for all full-time team members as well as complimentary wellness programs such as Talk Space and SupportLinc services. 401k program with company match available to all team members. Flexible Schedule - Closing at 6PM through the week, limited Saturday hours and no Sundays ensures that you have the time you need away from work to relax and recover. Full-time team members also enjoy paid vacation and sick time, paid holidays, and even paid time off for your birthday! Generous Employee Discounts - All regular employees are eligible to receive our employee discount, which includes discounts on goods and services ranging from 20% - 100% off, annual scrub & uniform allowances, and even generous partner discounts at local emergency clinics! Continued Growth - We believe in the importance of continuing to train & educate our team, whether it be through lunch and learn opportunities with our vendor partners or mentorship with our senior staff members. We also offer sponsorship opportunities to our employees through our Penn Foster partnership program. Job Summary The Client Services Representative is an invaluable member of the hospital team who works directly with hospital leadership and supporting medical staff to provide exceptional customer service while maintaining a smooth and efficient flow of clients and patients through hospital. Some of the key responsibilities of the Client Service Representative are as follows: Responsible for greeting clients, determining the needs of the clients and patients, and completing the check-in and checkout process. Models a professional and courteous manner with staff and clients. Follows established policy and procedures in scheduling clients for prompt treatment of ill and/or injured patients, as well as proper scheduling of patients in need of vaccinations, rechecks, surgeries, in-hospital procedures, and other services that require the doctors and technicians' time. Helps with client reminders for annual health assessments, parasite checks, dentistry, senior care, etc. Pulls patient charts for daily scheduled appointments and collects information to make necessary updates, including the creation of new charts, when appropriate. Assists technician in filling prescriptions with appropriate medication and providing routine instructions to owners on the proper administration of the medication. Performs over-the-counter sales of merchandise such as food and special diets, shampoos, flea and tick control products, heartworm, etc. Demonstrates a technical knowledge of products and is capable of assisting clients with their product needs. Invoices clients, collects fees, makes change, imprints credit card forms, and obtains authorization for credit charges following the credit policies of the hospital. Demonstrates basic emergency procedures and can give proper information on transporting the patient to the hospital. Responsible for advising hospital staff about incoming emergencies. Maintains appearance and cleanliness of the waiting room and reception area, including re-stocking of products, office supplies, client educational materials, hospital brochures, etc. Prepares and sends welcome letters, new client information packets, referral and thank you letters, condolences, long wait notes, and other correspondence for the doctors and/or Hospital Manager. Demonstrates a full working knowledge of PIMS procedures and functional applications. Skills and Basic Qualifications High school diploma or GED required. Bachelor's degree preferred. Prior client service experience in related area preferred but not required. Proper telephone etiquette and client service excellence. Basic veterinary medical knowledge, including products and services. Excellent oral and written communication skills. Basic computer skills (Microsoft Office, e-mail, and practice management software experience preferred). Strong organizational skills with ability to multi-task and still attend to details. Compensation: * Base hourly rate of $14.00-$18.00 DOE * Eligible for periodic bonus (where applicable) Example of possible benefits that are to be included, if applicable * Medical, Vision, Dental insurance * 401(k) * Health Savings Account * Paid time off * Employee discounts * Allowances National Veterinary Associates is a leading global pet care organization united in the love of animals and the people who love them. At NVA, we're on a mission to improve the lives of pets and the people who love them. That starts by empowering our care teams. We nurture their growth with resources to practice medicine their way. Our network of 1,000 hospitals connects them to a community of professionals who share their passion so they can learn and grow together. Our national presence enables us to deliver technology and innovations that simplify work and expand care for all. At NVA, we're committed to your professional growth. We support your entire career journey, offering opportunities ranging from mentorship to ownership. NVA offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, NVA provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act. NVA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

Step Into the New Year as a Practice Leader Managing Veterinarian (DVM/VMD) - Kettering, OH The new year is the perfect time to take the next step in your veterinary career. Kettering Animal Hospital is offering an exciting opportunity for a motivated veterinarian to either grow into a Managing Veterinarian role or bring prior MDVM experience to lead our well-established, 4-doctor small animal practice. Whether you're ready to lead now or prefer to transition into leadership from an associate role, we'll support your journey every step of the way with strong mentorship and experienced staff by your side. Located in Kettering-Dayton's largest suburb-you'll enjoy easy access to great restaurants, shopping, and nightlife, all while working in a hospital known for progressive medicine and compassionate care. Many of our team members have been with us for decades, creating a stable, collaborative foundation for our next leader to build upon. Why This Is a Fresh Start Worth Making * Compensation up to $190K DOE, with production-based earnings * Joint Venture partnership and hospital ownership options for the right candidate * $20,000+ relocation assistance for MDVMs, supported by a corporate relocation partner * The opportunity to shape medical direction and make a thriving hospital your own The Hospital You'll Lead Our fully equipped surgical and diagnostic suite supports high-quality medicine and clinical growth, including: * CO₂ laser & cold therapy laser * Digital radiology & digital dental X-ray * Ultrasound & in-house lab * Cardell monitoring, new surgical lighting * 2 experienced RVTs and 5 skilled assistants supporting surgery Practice Highlights * Scheduled appointments only * Electronic medical records * No emergency hours * Established local VMA and loyal client base An interest in advanced surgical procedures is a plus-but not required. What matters most is your enthusiasm to lead, influence clinical excellence, and start the year building something meaningful. Make this the year you step into leadership-and make your mark. * Relocation benefits are offered at NVA GP's discretion and are available only for approved Managing Veterinarian roles within the following states: OH, WV, PA, MD, NJ, NY, MA, RI, CT, VT, NH, ME. Eligibility is dependent on distance moved, business need, and final approval from Talent Acquisition. Payment amounts and criteria may vary by role and are subject to change at any time. Relocation benefits are not available for local moves (e.g., short-distance moves within the same metro area). NVA GP reserves the right to determine whether a move qualifies as "relocation" based on mileage thresholds, candidate address, and business rationale.

Beechmont Pet Hospital is currently seeking an enthusiastic, outgoing individual to join our growing staff as a full-time veterinary assistant! Part-time availability may also be considered for the right candidate. Potential applicants should have a positive attitude, strong communication skills, and have the ability to multi-task. A customer service background and/or veterinary hospital experience is preferred but we are also willing to provide on the job training as well. The duties of the veterinary assistant would include assisting with patient care and treatment, monitoring hospitalized pets, maintaining inventory and stocking, restraining animals during blood draws and nail trims, aiding with routine diagnostic tests, maintaining & sterilizing surgical instruments, clean/disinfect hospital, administering medication under supervision, feeding/bathing animals, answering phones and general customer service duties. As an employee of Beechmont Pet Hospital, you will be able to enjoy many benefits, including base hourly rate of $13.00 - $15.00, health, dental and vision benefits (full-time), 401k w/ company match, vacation and holiday pay, as well as a generous discount on products and services sold at Beechmont Pet Hospital! Located in Anderson Township, Beechmont Pet Hospital is a full service medical facility servicing Southeast Cincinnati, OH. We are committed to promoting responsible pet ownership and strive to provide "quality care at affordable prices". If interested, please apply today. We look forward to hearing from you soon! National Veterinary Associates is a leading global pet care organization united in the love of animals and the people who love them. NVA, a community of approximately 1,400 premier locations consisting primarily of general practice veterinary hospitals in addition to equine hospitals and pet resorts, and Ethos Veterinary Health, which consists of 145 world-class specialty and emergency hospitals, are rooted in a culture of compassion and innovation. NVA and Ethos Veterinary Health's innovative, collaborative approach underpins a shared commitment to delivering exceptional veterinary care. For more information, visit ************ NVA offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, NVA provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act. NVA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

Responsibilities: * Provides compassionate and dignified care while guiding residents through their activities of daily living * Connects with residents and family members in a compassionate and impactful manner, creating a lasting and positive experience * Engages in continuous learning and development opportunities through attendance and participation in educational seminars, staff meetings, and other learning experiences * Complies with all rules and regulations regarding confidentiality and privacy of resident information * Performs any other duties as assigned

Responsibilities: * Drives company van on organized outings, as needed * Interviews residents upon admission to determine their likes and dislikes * Documents the resident's participation in activities daily * Plans and maintains an inventory list of activity equipment and supplies * Evaluates the overall effectiveness of the resident's activity program and, as necessary, modifies the program to meet the resident's needs and interests * Plans and coordinates the Community newsletter * Coordinates with the resident council to ensure resident input into the activity program * Coordinates resident shopping orders for those unable to shop independently * Engages with residents in a compassionate and impactful manner, cultivating a warm and supportive environment where the values of love, compassion, and dignity are reflected in every interaction * Engage in continuous learning and development opportunities through attendance and participation in educational seminars, staff meetings, and other learning experiences

Care Center - Cincinnati is seeking veterinarians passionate about working in emergency medicine for our 6-month training and mentorship program. We are looking for individuals who are team oriented, driven, reflective, and reliable. The Ethos ER Immerse Training Program The ER Immerse Program will prepare veterinarians for a sustainable and satisfying career in emergency medicine. Built from the ground up to be different than traditional rotating internship programs, the ERi program has been developed around a curriculum of core competencies essential for an emergency veterinarian. In addition to providing training around clinical knowledge and skills, the program also includes a focus on client and team member communication, professional skills, and life/work integration. The ER Immerse program utilizes a hybrid training approach incorporating simulation-based didactic components into authentic training experiences with live patients. The curriculum is designed using an evidence-based strategy identifying competencies and skills deemed essential for a successful career as an emergency clinician. About Care Center Cincinnati & Dayton Located in the heart of southwest Ohio, Care Center Cincinnati is a bustling, multi-specialty and emergency hospital known for delivering outstanding patient care and fostering a culture of collaboration. As a cornerstone of the veterinary community in the region, our hospital features a highly skilled team, advanced equipment, and strong relationships with referring veterinarians. Care Center Dayton is a specialty and emergency hospital located in Ohio's Miami Valley, just an hour north of Cincinnati and west of Columbus. We are a close-knit, dedicated team focused on high-quality care and a positive, supportive work culture. Program Duration/Commitment * 6-month training program beginning June 2026 * 18-month commitment as an ER clinician following training Location * Care Center - Cincinnati: 6995 E Kemper Rd., Cincinnati, OH 45249 and Care Center-Dayton 6421 Clyo Road, Centerville, OH 45459 Program Highlights * 5-day work week consisting of 4 clinical days, 1 didactic day, and 2 days off each week * Rotate with other specialty services during the training program: Emergency, , Critical Care, Cardiology, Integrative Medicine, Oncology, Medical Oncology, Surgery, and Radiology * Surgical training * Always work with a dedicated mentor on shifts * Excellent post-training schedule: 3-day work week, no more than 3 shifts in a row, always 2 days off between working. * Competency-based curriculum that includes asynchronous learning on Vetbloom and weekly live virtual didactic rounds * Regular live continuing education events led by specialists and experienced emergency doctors * ER Mentee Salary: $100,000.00 * Work authorization in the United States is a requirement for the position. This position is not eligible for visa sponsorship by the company, but candidates eligible for TN status may be considered. Ethos Veterinary Health is at the forefront of innovation and world-class medicine. As the premier network of over 140 specialty and emergency hospitals across North America, Ethos brings together a dedicated community of more than 1,500 specialized doctors providing care for nearly 2 million pets annually. The integrated and collaborative network of veterinary professionals utilize state-of-the-art technology and a scientific, evidence-based approach to deliver compassionate, unparalleled care and rewarding careers. Committed to revolutionizing veterinary medicine, Ethos sets the standard in veterinary excellence. Discover more at EthosVet.com. Our commitments to the industry, the profession, our teammates, and our patients, will not change, and in fact will be stronger than ever, as we forge new ground as this new dynamic community. Ethos Veterinary Health offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, EVH provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act. Ethos Veterinary Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

Responsibilities: * Prepares a diverse menu that incorporates a variety of dietary preferences and accommodates for various restrictions * Demonstrates dedication to high-quality dietary services while ensuring compliance to safety and sanitation protocols * Maintains food service areas including the kitchen and dining areas * Engages with residents in a compassionate and impactful manner, cultivating a warm and supportive environment where the values of love, compassion, and dignity are reflected in every interaction * Participates in continuous learning and development opportunities through attendance and participation in educational seminars, staff meetings, and other learning experiences

Pet Resorts is looking for a talented General Manager to join our team in Chagrin Falls, Ohio! At The Barkley, we employ responsible, devoted, and detail-oriented animal care professionals who perform their jobs superbly in an interesting, challenging, fulfilling, and enjoyable working environment. Our dedicated team leads the pack in providing personalized care to meet the needs of every unique furry guest. Job description PetSuites is seeking a General Manager of Pet Resort Operations to lead the pack! Overview: A General Manager (GM) is responsible for the overall operations, customer experience, sales performance and execution of brand excellence in a resort. The GM is responsible for maximizing the sales and profits of the site. The GM must maintain an exceptional level of customer service by developing a strong team including a Resort Manager, Shift Leads and Team Members. The GM and the Team will lead and create a resort culture based on NVA Leadership Competencies, high quality guest/pet care, and exceptional customer service for both our internal and external customers. Company Overview Based in Austin, Texas, National Veterinary Associates ("NVA") is the largest private owner of freestanding veterinary hospitals and pet resorts in North America, with 1300+ companion animal veterinary hospitals and pet resort locations. NVA has grown rapidly over its history and continues to aggressively execute its growth plans via a combination of acquisition, new resort and same-store initiatives. NVA's pet resorts business line competes in an $8+ billion industry that is predicted to grow over 6% through 2028. As of 2019 over 67% of US households have a pet; industry growth has benefitted from the trends towards humanization of pets and demand for premium/luxury offerings in the animal care and goods space. Responsibilities General * Understands and communicates the companies' mission, values, and objectives. * Provides the direction, leadership and communication for all aspects of the site including Financial Management, Customer Service, Pet Care and Team Management. * Develops and implements a comprehensive sales strategy, including proactive lead management and conversion tactics, aligned with resort and company objectives. * Creates a plan to drive and achieve resort quantitative objectives including sales revenue, labor, cost of goods sold and expense management. * Communicates concerns and needs to the Market Leader and/or the Regional Leader. * Responsible for maintaining operational excellence within their resort. * Responds to directives accurately and promptly, ensuring the same level of compliance from the resort team. * Recognizes and rewards outstanding performance of resort team members. * Demonstrates exceptional leadership behaviors. * Other duties as assigned. Business/Financial Management * Creates a data-driven resort plan that supports the execution of regional and company initiatives to achieve both operational excellence and strong business results. Follows up consistently to ensure accountability to plans and KPI targets. Plans focus on meeting budget and PY growth expectations for revenue, labor, expense control and EBITDA. * Drives financial success by analyzing financial data and KPIs to optimize performance, address challenges, and identify growth opportunities. Utilizes financial tools and meticulously analyzes financial reports and key performance indicators (KPIs) - including sales leads, conversion rates, average transaction value, and customer satisfaction scores - to identify trends, issues, and opportunities for strategic action and sales growth. * Develops Resort Leads (Resort Manager, Shift Leads) understanding of financial reports, enabling them to make informed decisions and implement actions that consistently achieve sales goals, productivity metrics, and budget adherence. * Executes any corporate marketing plans and creates and implements local market plans for marketing and sales lead generation. * Possesses expert knowledge of the resort market area and the community. Actively engages and educates the community and the market area on the company's customer value proposition and sales offerings. * Identifies and cultivates relationships with local businesses, community groups, and referral sources to generate new leads. * Leverages digital marketing channels (social media, website, email) to capture and nurture leads effectively. * Tracks and analyzes lead generation efforts to optimize strategies and improve conversion rates, Ensures the team is trained on effective lead capture techniques during customer interactions. Team Management * Responsible for the selection, development and performance of subordinate managers and all other site team. * Manage company on-boarding processes for new Team Members and Shift Leads on both front- and back-of-house procedures. Uses Talent Unleased certification programs for all team members. * Ensure the Resort Manager and Shift Leads empower their team members. * Direct/coordinate training programs for all new hires in accordance with brand standards * Coach, counsel, direct and Team Members and Resort Leads. Lead the team in the execution of company standards through the NVA Pet Resort values to create an excellent customer experience. Manages team performance through adherence to and enforcement of the Personnel Policy, including consistent and timely feedback up to and including corrective actions. * Recruit and maintain a pipeline of qualified team members to meet the resort operation's needs. * Creates a culture of engagement by addressing team member concerns in a timely manner. Fosters positive culture and achieves standard retention rates through curated team engagement strategies. Customer Service * Strives for the ultimate in resort customer service experiences and impressions. Maintain excellent customer service metrics. * Ensures sites have adequate shift coverage at all times, while adhering to scheduling and labor guidelines. * Oversees the recruiting, hiring and training practices to ensure quality of resort staff. * Trains resort management teams to effectively resolve service issues and intervenes personally when necessary to ensure customer satisfaction. * Motivates, coaches, and mentors team members to proactively engage customers with product suggestions, service information, and sales opportunities, fostering a selling culture. * Educate and engage the community and resort customers on all of companies' products and services, actively promoting sales and brand awareness. Operations * Adheres to and has knowledge of all company policies and procedures. * Follow all OSHA, cash handling and operations procedures and policies and ensure that resort team members are in compliance. * Maintains impeccable standards concerning resort maintenance, cleanliness and inventory. * Lead 1-2 shifts per week as "Manager on Duty" to demonstrate your expectations and inspect their results. Determine business demands and make necessary staffing decisions. * Communicate clearly, concisely and accurately to ensure effective shift operations and the overall operations of the resort. * Ensure that all team members have mastered the resort tasks/positions, meeting the company operating standards. * Execute daily audits and enforce all checklists and reporting at the end of each shift for all departments within the resort. * Owns action plan for hot spot management and drives resort level actions. Qualifications As a General Manager with Pet Resorts, you must possess excellent written, verbal and hands-on team member management skills. Our ideal General Manager is an enthusiastic animal lover, brand ambassador with a vested interest in the community. The general manager should possess a commitment to personal development and an interest in learning about business operations, developing people, and driving revenue. You must be able to influence the direction of your resort, initiate community outreach through marketing and special events and drive superb customer satisfaction metrics. Additional requirements for the General Manager include: * High school degree or equivalent required; Bachelor's degree equivalent education and experience. * Minimum 3-5 years of management experience, including Profit and Loss management. * Availability to work up to 45-50 hours per week including evenings and weekends. * Ability to drive and manage/influence workplace change. * Strong Profit and Loss management abilities. * Proficiency with Microsoft Office Suite and point of sale software. * Comfortable working in front of house and back of house roles within the resort. * Valid Driver's License, current insurance that includes comprehensive, collision coverage, and a vehicle you are willing to transport a pet in during an emergency. * Restaurant management, retail management, veterinary management/experience and/or hospitality experience preferred. * Bilingual skills a plus. Work Environment * Move throughout the resort for extended periods of time (up to 10-12 hours per day). * Move 50 lbs. for distances of up to 10 feet. * Balance and move up to 25 lbs. for distances of up to 50 feet. * Understand and respond to team members' and guests' requests in a loud environment. * Perform basic math and understand finances and cost management. * Bend, stoop, and reach in order to run and load dogs/cats, serve customers, and clean the resort. * Projects a professional image to resort team, clients, support center team and supervisors through dress code, demeanor and language. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands and fingers to handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Equal Employment Opportunity It is the policy of the company to afford equal opportunities to all applicants and employees regardless of race, color, religion, sex, national origin, age, non-disqualifying disability or status as a disabled or Vietnam era veteran. Overview: A General Manager (GM) is responsible for the overall operations, customer experience, sales performance and execution of brand excellence in a resort. The GM is responsible for maximizing the sales and profits of the site. The GM must maintain an exceptional level of customer service by developing a strong team including a Resort Manager, Shift Leads and Team Members. The GM and the Team will lead and create a resort culture based on NVA Leadership Competencies, high quality guest/pet care, and exceptional customer service for both our internal and external customers. Company Overview Based in Austin, Texas, National Veterinary Associates ("NVA") is the largest private owner of freestanding veterinary hospitals and pet resorts in North America, with 1300+ companion animal veterinary hospitals and pet resort locations. NVA has grown rapidly over its history and continues to aggressively execute its growth plans via a combination of acquisition, new resort and same-store initiatives. NVA's pet resorts business line competes in an $8+ billion industry that is predicted to grow over 6% through 2028. As of 2019 over 67% of US households have a pet; industry growth has benefitted from the trends towards humanization of pets and demand for premium/luxury offerings in the animal care and goods space. Responsibilities General * Understands and communicates the companies' mission, values, and objectives. * Provides the direction, leadership and communication for all aspects of the site including Financial Management, Customer Service, Pet Care and Team Management. * Develops and implements a comprehensive sales strategy, including proactive lead management and conversion tactics, aligned with resort and company objectives. * Creates a plan to drive and achieve resort quantitative objectives including sales revenue, labor, cost of goods sold and expense management. * Communicates concerns and needs to the Market Leader and/or the Regional Leader. * Responsible for maintaining operational excellence within their resort. * Responds to directives accurately and promptly, ensuring the same level of compliance from the resort team. * Recognizes and rewards outstanding performance of resort team members. * Demonstrates exceptional leadership behaviors. * Other duties as assigned. Business/Financial Management * Creates a data-driven resort plan that supports the execution of regional and company initiatives to achieve both operational excellence and strong business results. Follows up consistently to ensure accountability to plans and KPI targets. Plans focus on meeting budget and PY growth expectations for revenue, labor, expense control and EBITDA. * Drives financial success by analyzing financial data and KPIs to optimize performance, address challenges, and identify growth opportunities. Utilizes financial tools and meticulously analyzes financial reports and key performance indicators (KPIs) - including sales leads, conversion rates, average transaction value, and customer satisfaction scores - to identify trends, issues, and opportunities for strategic action and sales growth. * Develops Resort Leads (Resort Manager, Shift Leads) understanding of financial reports, enabling them to make informed decisions and implement actions that consistently achieve sales goals, productivity metrics, and budget adherence. * Executes any corporate marketing plans and creates and implements local market plans for marketing and sales lead generation. * Possesses expert knowledge of the resort market area and the community. Actively engages and educates the community and the market area on the company's customer value proposition and sales offerings. * Identifies and cultivates relationships with local businesses, community groups, and referral sources to generate new leads. * Leverages digital marketing channels (social media, website, email) to capture and nurture leads effectively. * Tracks and analyzes lead generation efforts to optimize strategies and improve conversion rates, Ensures the team is trained on effective lead capture techniques during customer interactions. Team Management * Responsible for the selection, development and performance of subordinate managers and all other site team. * Manage company on-boarding processes for new Team Members and Shift Leads on both front- and back-of-house procedures. Uses Talent Unleased certification programs for all team members. * Ensure the Resort Manager and Shift Leads empower their team members. * Direct/coordinate training programs for all new hires in accordance with brand standards * Coach, counsel, direct and Team Members and Resort Leads. Lead the team in the execution of company standards through the NVA Pet Resort values to create an excellent customer experience. Manages team performance through adherence to and enforcement of the Personnel Policy, including consistent and timely feedback up to and including corrective actions. * Recruit and maintain a pipeline of qualified team members to meet the resort operation's needs. * Creates a culture of engagement by addressing team member concerns in a timely manner. Fosters positive culture and achieves standard retention rates through curated team engagement strategies. Customer Service * Strives for the ultimate in resort customer service experiences and impressions. Maintain excellent customer service metrics. * Ensures sites have adequate shift coverage at all times, while adhering to scheduling and labor guidelines. * Oversees the recruiting, hiring and training practices to ensure quality of resort staff. * Trains resort management teams to effectively resolve service issues and intervenes personally when necessary to ensure customer satisfaction. * Motivates, coaches, and mentors team members to proactively engage customers with product suggestions, service information, and sales opportunities, fostering a selling culture. * Educate and engage the community and resort customers on all of companies' products and services, actively promoting sales and brand awareness. Operations * Adheres to and has knowledge of all company policies and procedures. * Follow all OSHA, cash handling and operations procedures and policies and ensure that resort team members are in compliance. * Maintains impeccable standards concerning resort maintenance, cleanliness and inventory. * Lead 1-2 shifts per week as "Manager on Duty" to demonstrate your expectations and inspect their results. Determine business demands and make necessary staffing decisions. * Communicate clearly, concisely and accurately to ensure effective shift operations and the overall operations of the resort. * Ensure that all team members have mastered the resort tasks/positions, meeting the company operating standards. * Execute daily audits and enforce all checklists and reporting at the end of each shift for all departments within the resort. * Owns action plan for hot spot management and drives resort level actions. Qualifications As a General Manager with Pet Resorts, you must possess excellent written, verbal and hands-on team member management skills. Our ideal General Manager is an enthusiastic animal lover, brand ambassador with a vested interest in the community. The general manager should possess a commitment to personal development and an interest in learning about business operations, developing people, and driving revenue. You must be able to influence the direction of your resort, initiate community outreach through marketing and special events and drive superb customer satisfaction metrics. Additional requirements for the General Manager include: * High school degree or equivalent required; Bachelor's degree equivalent education and experience. * Minimum 3-5 years of management experience, including Profit and Loss management. * Availability to work up to 45-50 hours per week including evenings and weekends. * Ability to drive and manage/influence workplace change. * Strong Profit and Loss management abilities. * Proficiency with Microsoft Office Suite and point of sale software. * Comfortable working in front of house and back of house roles within the resort. * Valid Driver's License, current insurance that includes comprehensive, collision coverage, and a vehicle you are willing to transport a pet in during an emergency. * Restaurant management, retail management, veterinary management/experience and/or hospitality experience preferred. * Bilingual skills a plus. Work Environment * Move throughout the resort for extended periods of time (up to 10-12 hours per day). * Move 50 lbs. for distances of up to 10 feet. * Balance and move up to 25 lbs. for distances of up to 50 feet. * Understand and respond to team members' and guests' requests in a loud environment. * Perform basic math and understand finances and cost management. * Bend, stoop, and reach in order to run and load dogs/cats, serve customers, and clean the resort. * Projects a professional image to resort team, clients, support center team and supervisors through dress code, demeanor and language. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands and fingers to handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Equal Employment Opportunity It is the policy of the company to afford equal opportunities to all applicants and employees regardless of race, color, religion, sex, national origin, age, non-disqualifying disability or status as a disabled or Vietnam era veteran. Compensation: The salary range for this position is $60,000 - $75,000 and is based on applicable experience. Deadline To Apply: 12/31/25 Pet Resorts offers a comprehensive benefits program including Medical, Dental, Vision, a 401K with employer match. Additionally, we offer Health Savings Accounts (HSA), Flexible Spending Accounts (FSA), and many ancillary plans including Short Term Disability, Long Term Disability, Hospital Indemnity, Accident Plan, and a Critical Illness Plan. National Veterinary Associates is a leading global pet care organization united in the love of animals and the people who love them. NVA, a community of approximately 1,400 premier locations consisting primarily of general practice veterinary hospitals in addition to equine hospitals and pet resorts, and Ethos Veterinary Health, which consists of 145 world-class specialty and emergency hospitals, are rooted in a culture of compassion and innovation. NVA and Ethos Veterinary Health's innovative, collaborative approach underpins a shared commitment to delivering exceptional veterinary care. For more information, visit ************ NVA offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, NVA provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act. NVA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

Provides excellent and expeditious client experience; greets clients, responds to questions; processes incoming and outgoing pets, and handles payments. Answers phone calls, which may involve answering questions, screening for service needs, and scheduling appointments. Handles incoming and outgoing mail and e-mail. Monitors client waiting area to ensure cleanliness. Documents and maintains client information, service data and other pertinent information within business operations software. Escalates complex matters to senior staff. Minimum of 6 months job-related experience required. Compensation Base Hourly Rate $14.00 Benefits included: if applicable Medical, Dental, Vision, 401K, Heath Savings Account, Paid Time Off, Employee Discount National Veterinary Associates is a leading global pet care organization united in the love of animals and the people who love them. At NVA, we're on a mission to improve the lives of pets and the people who love them. That starts by empowering our care teams. We nurture their growth with resources to practice medicine their way. Our network of 1,000 hospitals connects them to a community of professionals who share their passion so they can learn and grow together. Our national presence enables us to deliver technology and innovations that simplify work and expand care for all. At NVA, we're committed to your professional growth. We support your entire career journey, offering opportunities ranging from mentorship to ownership. NVA offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, NVA provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act. NVA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

Responsibilities: * Deliver exceptional and individualized care as determined by each resident's care plan * Report changes in resident health status to the clinical team * Connect with residents and family members in a compassionate and impactful manner, creating a lasting and positive experience * Engage in continuous learning and development opportunities through attendance and participation in educational seminars, staff meetings, and other learning experiences * Comply with all rules and regulations regarding confidentiality and privacy of resident information * Perform any other duties as assigned

Come join an innovative and team-oriented practice nestled in the heart of the Midwest! Care Center in Dayton, OH is looking for a second internist to join our team! You will be joining a tight-knit group of veterinarians including 10 seasoned Emergency Doctors and specialists in Critical Care, Cardiology, Medical Oncology, Radiology, and Anesthesia! Care Center is equipped with state-of-the-art equipment including new Storz endoscope, 64-slice CT, and fluoroscopy. Each day starts with interactive doctor rounds in the spirit of collaboration, efficiency, and providing top-notch care to our patients. We value work-life balance for our providers, knowing that you can't care for patients if you don't care for yourself! Care Center is staffed with skilled and compassionate veterinary technicians who are eager for education and development. We support the growth of Veterinary Technicians by providing a tiered advancement program that provides technicians with a structured path to build a lifelong career in veterinary medicine. We are looking for an enthusiastic internist who shares our mission and is looking to join a progressive hospital with a great team of doctors & support staff. We offer competitive benefits and compensation and can work with individual candidates to meet your unique needs! Additionally, we provide a Long-Term Incentive Plan that includes additional benefits like PTO accrual and bonuses, designed to reward and support you throughout your career at Care Center. Dayton, Ohio, boasts a plethora of nearby attractions that cater to diverse interests from world-class museums, like the National Museum of the United States Air Force, to vibrant arts and entertainment scenes. Residents enjoy easy access to outdoor recreation, with nearby parks, hiking trails, and scenic landscapes perfect for nature enthusiasts. Just a short drive away lies Yellow Springs, a charming village renowned for its picturesque hiking trails, eclectic boutiques, art galleries, and locally-owned cafes. Within a few hours' drive, travelers can explore the bustling cityscape of Columbus, Ohio's capital, where they can visit the renowned Columbus Zoo and Aquarium, stroll through the scenic Franklin Park Conservatory and Botanical Gardens, or immerse themselves in the vibrant arts and culinary scene of the Short North Arts District. Alternatively, a short drive south leads to Cincinnati, home to attractions such as the Cincinnati Zoo and Botanical Garden, the Cincinnati Art Museum, and the historic Over-the-Rhine neighborhood with its trendy eateries and breweries. If interested in learning more about this opportunity please contact Beth Bardell at ************ or ************************* Ethos Veterinary Health is at the forefront of innovation and world-class medicine. As the premier network of over 140 specialty and emergency hospitals across North America, Ethos brings together a dedicated community of more than 1,500 specialized doctors providing care for nearly 2 million pets annually. The integrated and collaborative network of veterinary professionals utilize state-of-the-art technology and a scientific, evidence-based approach to deliver compassionate, unparalleled care and rewarding careers. Committed to revolutionizing veterinary medicine, Ethos sets the standard in veterinary excellence. Discover more at EthosVet.com. Our commitments to the industry, the profession, our teammates, and our patients, will not change, and in fact will be stronger than ever, as we forge new ground as this new dynamic community. Ethos Veterinary Health offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, EVH provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act. Ethos Veterinary Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

Responsibilities: * Prepares a diverse menu that incorporates a variety of dietary preferences and accommodates for various restrictions * Demonstrates dedication to high-quality dietary services while ensuring compliance to safety and sanitation protocols * Maintains food service areas including the kitchen and dining areas * Engages with residents in a compassionate and impactful manner, cultivating a warm and supportive environment where the values of love, compassion, and dignity are reflected in every interaction * Participates in continuous learning and development opportunities through attendance and participation in educational seminars, staff meetings, and other learning experiences

Responsibilities: * Designs and facilitates the Community Memory Care program, promoting active participation from residents, family members, and team members * Oversees the budget and implementation of a cost-effective Memory Care program, including managing an inventory list of equipment and supplies and maximizing resources available * Creates and sustains a welcoming and safe environment which promotes resident wellness and independence * Participates in the resident move-in process through initial wellness assessments and the development of individualized care plans * Approximately 20% of hours will be providing hands-on nursing responsibility and/or direct care * Trains, schedules, and leads the Memory Care clinical team in providing exceptional care experiences, providing hands-on support, education and training opportunities * Delivers health promotion services and dementia care education services for residents and families * Engages with residents and family members in a compassionate and impactful manner, creating a lasting and positive experience * Contributes toward quality assurance and performance improvement initiatives * Coordinates the Community's infection control program while maintaining state regulatory compliance

Responsibilities: * Serves high-quality, nourishing meals, snacks, and beverages to our residents in consideration of dietary preferences and restrictions * Prepares dining areas, providing a clean and welcoming environment for resident social gathering and meals * Assists in maintaining a sanitary and organized kitchen while ensuring compliance to safety and sanitation protocols * Engages with residents in a compassionate and impactful manner, cultivating a warm and supportive environment where the values of love, compassion, and dignity are reflected in every interaction

Responsibilities: * Oversees medication distribution as stated on physician orders, ensuring strict adherence to Community medication management documentation and procedure, and demonstrating steadfast dedication to resident safety * Upon thorough assessment, creates personalized service plans tailored to individual care needs while championing resident independence and dignity * Cultivates communication between physicians, healthcare providers, and family, fostering an effective exchange of communication pertaining to the physical, mental, and social well-being of our residents * Contributes toward quality assurance and performance improvement initiatives * Engages in continuous learning and development opportunities through attendance and participation in educational seminars, staff meetings, and other learning experience

Responsibilities: * Provides compassionate and dignified care while guiding residents through their activities of daily living * Connects with residents and family members in a compassionate and impactful manner, creating a lasting and positive experience * Engages in continuous learning and development opportunities through attendance and participation in educational seminars, staff meetings, and other learning experiences * Complies with all rules and regulations regarding confidentiality and privacy of resident information * Performs any other duties as assigned

Responsibilities: * Drives company van on organized outings, as needed * Interviews residents upon admission to determine their likes and dislikes * Documents the resident's participation in activities daily * Plans and maintains an inventory list of activity equipment and supplies * Evaluates the overall effectiveness of the resident's activity program and, as necessary, modifies the program to meet the resident's needs and interests * Plans and coordinates the Community newsletter * Coordinates with the resident council to ensure resident input into the activity program * Coordinates resident shopping orders for those unable to shop independently * Engages with residents in a compassionate and impactful manner, cultivating a warm and supportive environment where the values of love, compassion, and dignity are reflected in every interaction * Engage in continuous learning and development opportunities through attendance and participation in educational seminars, staff meetings, and other learning experiences