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Account Manager jobs at GardaWorld Federal Services - 1109 jobs

  • Business Development Manager

    Gardaworld 3.4company rating

    Account manager job at GardaWorld Federal Services

    Business Development Manager - Uncapped Commission | $175K-$250K OTE | Technology-Driven Security Solutions! ECAM is seeking an experienced Business Development Manager to take full ownership of a defined territory and drive profitable new business growth. This role is ideal for a high-performing B2B sales professional who thrives in a full-cycle sales environment-from strategic prospecting and consultative discovery through negotiation and close-while partnering closely with operations, marketing, and sales leadership to ensure a seamless handoff and strong customer outcomes. You'll represent a portfolio of technology-forward security solutions, including CCTV, advanced video surveillance, and live/remote video monitoring, helping organizations reduce risk, prevent loss, and maintain 24/7 peace of mind. This opportunity is well-suited for someone motivated by performance-based earnings, with uncapped commission and an on-target earnings range of $175,000-$250,000 for top performers who are eager to own their results and maximize their earning potential. What's in it for You * Competitive salary: $75k base, OTE $175,000 - $250,000 per year * Work site location: Columbus, Cincinnati, Cleveland and surrounding areas (This is a remote position) * Work Schedule: Full-time * Comprehensive benefits: medical, dental, and vision insurance plans, 401(k) with employer matching contributions, paid time off (PTO) policy, paid holidays, disability coverage, and life insurance options. * Career growth: career growth opportunities at ECAM * Travel: Territory coverage with customer-facing time as needed Your Responsibilities as Position Title * Own the full new-business sales cycle, prospecting, qualifying, and closing net-new opportunities for ECAM's CCTV, video surveillance, and live/remote video security monitoring solutions. * Lead a disciplined, consultative sales process that includes discovery, stakeholder alignment, solution design, and the development of persuasive business cases focused on risk reduction, loss prevention, and operational efficiency. * Create and deliver high-impact proposals, RFP responses, and executive-level presentations that position ECAM as a trusted, long-term partner. * * Maintain accurate pipeline management and forecasting in Salesforce and related tools, ensuring activities, milestones, and next steps are consistently up to date. * Develop and execute a strategic territory plan by identifying high-value verticals, prioritizing target accounts, and deploying focused outreach to drive pipeline growth and velocity. * Partner closely with operations and internal stakeholders to align expectations, ensure smooth implementation, and deliver a strong post-sale customer experience. * Collaborate with Business Development and BDR teams to strengthen go-to-market execution and improve conversion across the funnel. * Support additional initiatives and responsibilities as business needs evolve. Your Qualifications * Authorized to work in the United States * Must possess a valid driver's license and maintain a driving record that meets company vehicle and insurance eligibility standards. * 2+ years of B2B business development or sales experience, with a consistent track record of meeting or exceeding quota. * Demonstrated ability to navigate complex sales cycles involving multiple stakeholders and decision-makers. * Strong CRM discipline (Salesforce preferred) with effective time, territory, and pipeline management skills. * A consultative, customer-focused selling style with the credibility to engage senior leaders and the follow-through to close. * Experience selling security technology or related B2B solutions such as CCTV, video surveillance, remote monitoring, access control, guarding services, or adjacent offerings. * Familiarity with target environments, including construction, commercial real estate, logistics, manufacturing, or critical infrastructure. * Experience responding to RFPs and developing ROI or total cost of ownership narratives to support risk mitigation and security investments. Your skills and competencies * Strategic Hunter Mentality: Proven ability to identify, pursue, and win net-new business through proactive prospecting, disciplined follow-up, and competitive positioning. * Consultative Selling Acumen: Skilled at uncovering customer pain points, aligning solutions to business outcomes, and building compelling value propositions with executive stakeholders. * Complex Deal Management: Comfortable managing long, multi-stakeholder sales cycles and navigating procurement, legal, and operational decision-makers. * Financial & Business Insight: Ability to articulate ROI, risk mitigation, and total cost of ownership to support investment decisions and close high-value deals. * Execution & Accountability: Highly organized, data-driven, and self-motivated, with strong CRM discipline, forecasting accuracy, and ownership of results. ECAM: Safeguarding Sites with Innovation ECAM is a leader in security technology and remote surveillance. With a mission to deliver smarter, more efficient security solutions, ECAM protects construction sites, commercial properties, and critical infrastructure with cutting-edge mobile surveillance units, AI-driven monitoring, and professional guard services. Their integrated approach helps clients reduce risk, prevent loss, and maintain peace of mind-24/7. It is the policy of ECAM to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, veteran status, or disability in accordance with applicable federal laws. In addition, ECAM complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including, but not limited to hiring, placement, assignment, promotion, termination, layoffs, recalls, transfers, leaves of absence, compensation, and training. It is also the policy of ECAM not to honor requests that employees be assigned on the basis of sex or any other classification protected by law, unless such request is based on a bona fide occupational qualification for that assignment. Qualifications Education
    $67k-99k yearly est. 13d ago
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  • Outside Sales Manager

    Securitas 3.9company rating

    Milwaukee, WI jobs

    Area Business Development Manager Salary: $75,000/Year + $1,000 Monthly MVA + Commissions Program This is a full-time salaried management role based in Milwaukee, WI We are looking for an outstanding employee who is looking to grow their career with Securitas. As an Area Business Development Manager, you will invest your time uncovering sales opportunities, building relationships with your team and prospects, all while laying the foundation for a long and rewarding career in a growing industry. Your goal will be to compete against yourself and achieve the levels of success you know you are capable of. Your success will lead to the increased protection of commercial properties across your territory, while simultaneously developing your name as the local expert and go to leader in security solutions. You will craft your business plan to maximize your unlimited commission structure, propose, present and close sales to qualify for the annual all expenses paid Gold Club trip, and you won't stop until your name is ranked nationally highlighting your hard work and effort. Day to Day: Outside Sales Selling guarding services and integrated solutions in assigned and dedicated territory. Working both in-office at the Securitas branch and "door-to-door" in the field. Long-cycle Approach Maintaining long-term and relevant "business-to-business" relationships. Consistently following up on both new and long-standing opportunities. Local Territory Commuting to the branch office in Milwaukee and around the travel throughout Wisconsin and Northern Illinois. Participating in networking activities that support business development in the territory. Resources Utilizing provided and self-generated resources to promote, propose, and price solutions. Effectively applying time management, communication, presentation, customer service, and team collaboration skills Compensation & Benefits: $75,000 impaction in an uncapped commissions program OTE: $150k+ year 1; $200k+ end of year 2 An $1,000 monthly vehicle allowance 10 accrued vacation days, 6 sick days, 4 floating holidays, and additional company holidays Medical, dental, vision, and life insurance options 401K with company matching. Employee support programs for life changes and personal financial management Tuition reimbursement and educational partnership discounts Diverse work experiences and internal development opportunities Qualifications: At least 18 years of age. At least 4 years of outside sales experience. Authorized to work in the U.S. Bachelor's degree, preferred. Must be willing to travel in and around Milwaukee, WI and Northern IL. Must be willing to participate in the Company's pre-employment screening process, including drug and background. If you have a passion to help people, we would like to meet you. We can teach you the rest. Come join our team and help make our world a safer place. See a different world. EOE/M/F/Vet/Disabilities Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we're looking for you to join the Securitas team. Benefits include: Retirement plan Employer-provided medical and dental coverage Company-paid life insurance Voluntary life and disability insurance Employee assistance plan Securitas Saves discount program Paid holidays Paid time away from work Additionally, some populations may have the availability of accessing earned wages on a daily basis, prior to payday. Restrictions and fees may apply. Certain waiting periods may also apply. Paid time away from work may be available either through a combination of vacation and sick time or under a PTO policy, depending on local requirements. Benefits may be different for union members.
    $75k-200k yearly 1h ago
  • Account Manager (Incentive Plan)

    Recology 4.5company rating

    Grayson, CA jobs

    Role Under general supervision, drives growth in their territory by developing sales and marketing initiatives, identifying and soliciting new clients, and managing account performance. This incentive-based role involves collaborating with operational teams, preparing market reports, and representing the company at industry events to enhance visibility and networking opportunities. Essential Responsibilities * Collaborates with others to develop sales and marketing strategies for the territory. * Identifies and solicits clients, makes oral and written sales presentations. * Identifies new sales opportunities through networking, cold-calling, social media, and other means. * Prepares sales plans as directed and tracks performance against plan. * Manages sales and collection for all accounts. * Prepares reports of market and industry trends for management. * Works closely with the operational team to ensure seamless transactions. * Assists with the development of new supply and transload opportunities. * Attends professional association meetings. * Travel may be required for meetings and/or site visits. * Other duties as assigned. Qualifications * Three years relevant sales experience. * Technical and professional principles, practices, laws, applications and programs in position related area, including detailed knowledge of standard sales techniques and company practices and procedures. * Current developments and trends in areas of expertise. * Oral and written communication skills. * Customer Service Skills. * Detail oriented. * Experience selling waste services. * Computer programs, including Microsoft Office suite of applications, Salesforce or other CRM tools. * High school diploma or GED required. * Bachelors degree preferred. Recology Offers * An ecologically innovative company that finds and mentors people committed to protecting the environment and sustaining our communities. * The largest employee-owned resource recovery company in the industry with terrific benefits to help you prosper. * A creative and caring culture that values community, diversity, altruism, accountability, collaboration, and learning by doing. * An inspired company mission driven to use and return resources to their best and highest use through the practice of the 4R's: Reduce, Re-use, Recycle, and Recologize. * Distinct professional challenges to connect with, care for, and grow community that sees a world without waste. Recology Benefits May Include * Paid time off and paid holidays. * Health and wellness benefits including medical, dental, and vision. * Retirement plans (Employee Stock Ownership Plan, 401(k) with match). * Annual wellness incentives. * Employee Assistance Program (EAP). * Educational assistance. * Commuting benefits. * Employee referral program. Supplemental Information Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job; and pursuant to applicable law, we will consider for employment qualified applicants with criminal records. It is important that you provide accurate information on the job application, inaccurate information may cause delays in the processing of your application and/or may disqualify you as a candidate. Recology is an equal opportunity employer committed to supporting an inclusive work environment where employees are valued, heard, and provided development opportunities. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship, disability, protected veteran status, or any other basis that is prohibited by law. This description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills, effort, work conditions, and benefits associated with the job.
    $68k-114k yearly est. 15d ago
  • Account Manager (Incentive Plan)

    Recology 4.5company rating

    Santa Clara, CA jobs

    Role of an Account Manager (Incentive Plan) Under general supervision, drives growth in their territory by developing sales and marketing initiatives, identifying and soliciting new clients, and managing account performance. This incentive-based role involves collaborating with operational teams, preparing market reports, and representing the company at industry events to enhance visibility and networking opportunities. Essential Responsibilities: * Collaborates with others to develop sales and marketing strategies for the territory. * Identifies and solicits clients, makes oral and written sales presentations. * Identifies new sales opportunities through networking, cold-calling, social media, and other means. * Prepares sales plans as directed and tracks performance against plan. * Manages sales and collection for all accounts. * Prepares reports of market and industry trends for management. * Works closely with the operational team to ensure seamless transactions. * Assists with the development of new supply and transload opportunities. * Attends professional association meetings. * Travel may be required for meetings and/or site visits. * Other duties as assigned. Qualifications: * Three years relevant sales experience. * Technical and professional principles, practices, laws, applications and programs in position related area, including detailed knowledge of standard sales techniques and company practices and procedures. * Current developments and trends in areas of expertise. * Oral and written communication skills. * Customer Service Skills. * Detail oriented. * Experience selling waste services. * Computer programs, including Microsoft Office suite of applications, Salesforce or other CRM tools. * High school diploma or GED required. * Bachelors degree preferred. Recology Offers: * An ecologically innovative company that finds and mentors people committed to protecting the environment and sustaining our communities. * The largest employee-owned resource recovery company in the industry with terrific benefits to help you prosper. * A creative and caring culture that values community, diversity, altruism, accountability, collaboration, and learning by doing. * An inspired company mission driven to use and return resources to their best and highest use through the practice of the 4R's: Reduce, Re-use, Recycle, and Recologize. * Distinct professional challenges to connect with, care for, and grow community that sees a world without waste. Recology Benefits May Include: * Paid time off and paid holidays. * Health and wellness benefits including medical, dental, and vision. * Retirement plans (Employee Stock Ownership Plan, 401(k) with match). * Annual wellness incentives. * Employee Assistance Program (EAP). * Educational assistance. * Commuting benefits. * Employee referral program. Supplemental Information: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job; and pursuant to applicable law, we will consider for employment qualified applicants with criminal records. It is important that you provide accurate information on the job application, inaccurate information may cause delays in the processing of your application and/or may disqualify you as a candidate. Recology is an equal opportunity employer committed to supporting an inclusive work environment where employees are valued, heard, and provided development opportunities. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship, disability, protected veteran status, or any other basis that is prohibited by law. This description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills, effort, work conditions, and benefits associated with the job.
    $69k-115k yearly est. 52d ago
  • Technical Account Manager - Portland HQ/Hybrid/Remote

    Vetro 3.6company rating

    Portland, ME jobs

    VETRO provides cutting-edge Geographic Information Systems (GIS) solutions tailored for telecom and broadband providers. Our platform equips organizations with the tools to efficiently design, deploy, and manage fiber optic networks. At VETRO, we are driving innovation in broadband infrastructure, ensuring networks are built and managed with precision, speed, and scalability. Position Overview: We are seeking a highly technical and customer-focused Technical Account Manager to join our Customer team. This role serves as a critical liaison between VETRO and our clients, acting as a strategic advisor to help them achieve their network management goals. The ideal candidate will have a strong telecommunications background and a proactive approach to customer success, ensuring platform adoption, satisfaction, and long-term client retention in a fast-moving, highly dynamic industry. Key Responsibilities, but not limited to: Technical Strategy & Advisory: Serve as the trusted advisor to clients, offering expert guidance on VETRO's platform, including best practices, industry developments, and tailored solutions to meet their specific needs. Customer Engagement: Deeply understand each customer's technical environment, use cases, and objectives. Leverage this knowledge to drive adoption and ensure customers realize maximum value from the platform. Proactive Leadership: Take ownership of fostering strong, proactive relationships with customers, inspiring confidence through technical expertise and a hands-on approach. Operational Excellence: Identify opportunities to streamline processes and improve operational efficiency, enhancing the overall customer experience and supporting business growth. Cross-functional Collaboration: Work closely with Sales, Product, and Support teams to advocate for customer needs, ensuring smooth execution of customer success initiatives and alignment on business objectives. Risk Mitigation & Issue Resolution: Anticipate potential technical challenges, identify risks, and proactively work to resolve issues to maintain customer satisfaction and system performance. Revenue Growth & Retention: Partner with Sales to identify upsell and cross-sell opportunities within existing accounts, contributing to revenue growth and long-term customer retention. Market Insight & Feedback: Stay current on industry trends, customer feedback, and competitor activities to inform strategic decisions and influence the product roadmap. Qualifications: Bachelor's degree in Business Administration, Computer Science, or a related technical field. Proven success in technical account management, or a related role in the technology or software sector, particularly with complex B2B solutions. Deep technical understanding of GIS systems and/or experience within the telecom sector is highly desirable. Hands on knowledge of scripting as well as data manipulation and export/import functionality. Strong leadership and communication skills, with the ability to guide customers through technical challenges and inspire confidence. Proactive, results-driven mindset with a focus on delivering value, driving adoption, and securing long-term partnerships. Familiarity with working in a remote or distributed team environment. Experience in fast-paced environments, adept at balancing multiple priorities and adapting to evolving business needs. Benefits: Competitive salary commensurate with experience. Comprehensive benefits package, including health insurance, retirement plans with 401K match, remote work stipend, Learning & Development fund, and flexible vacation and PTO. Professional development opportunities and career growth within an innovative and rapidly growing company. Flexible work arrangements with a remote-first approach. Work Environment: This role has the ability to either work in our Portland, ME HQ, hybrid or fully remote. In a hybrid or remote role you are expected to have a designated space that is conducive to productivity and conducting confidential video calls. VETRO will assist with technology needed to set up your home office, as well as offer a semi-monthly internet stipend. While working remotely, you are expected to be distraction-free from non-work responsibilities during working hours. Join VETRO and be at the forefront of reshaping broadband infrastructure. Apply now to make a significant impact on the future of telecom and help our customers achieve success. ------------------------------------------- VETRO is proud to be an equal opportunity workplace and employer. We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, national origin, nationality, immigration status, citizenship, religion or religious creed (or belief, where acceptable), sex/gender, sexual orientation, gender identity and gender expression, pregnancy, marital status, age, citizenship, marital status, handicap or disability, genetic information or characteristics (or those of a family member), Veteran or military status, political belief, or socio-economic status. VETRO does not discriminate against individuals on the basis of those characteristics, or any other characteristic protected by law. VETRO values a diverse workforce and emphasizes an open, inclusive, supportive team working environment.
    $71k-102k yearly est. Auto-Apply 49d ago
  • Offshore - Technical Account Manager (Philippines)

    Conservice 4.1company rating

    River Heights, UT jobs

    "When you join Onboard, you're joining a team that's transforming how essential connectivity services are delivered, managed, and supported across the real estate industry. As part of the Conservice family-the nation's leading utility management provider-we're backed by the strength, resources, and stability of an industry leader. That means more opportunities, more support, and a future you can build right here at home with the Onboard team you know and trust. Beyond your core responsibilities, you'll play a critical role in helping our clients and partners fully realize the value of Onboard's solutions. Whether you're working behind the scenes or on the front lines, your contributions will help streamline operations, drive performance, and deliver a better experience for the residents and teams we support. Collaboration, innovation, and a commitment to service are key to success in every role at Onboard." Job Summary: The Technical Account Manager (TAM) will oversee the submission and auditing process for provider submissions, ensuring the accuracy of data. This role is responsible for managing the weekly account submission, conducting monthly invoice audits, and documenting the full data process setup. Additionally, the TAM will collaborate with the Account Manager in preparing and supporting monthly business reviews to provide detailed and accurate reporting for the client. Key Responsibilities: * Oversee the weekly account submission process, ensuring the accuracy and completeness of data management. * Conduct monthly invoice audits to validate account status, charges, identify discrepancies, and recommend adjustments as needed. * Document the full data and process flow, creating a comprehensive guide for future reference and audits. * Collaborate with the Account Manager to prepare data reports, insights, and analysis for monthly business reviews. * Identify and troubleshoot data inconsistencies, working with internal teams to resolve issues proactively. * Maintain a record of all data processes and procedures to enable streamlined onboarding and client account management. Compensation & Benefits: * Competitive salary * PTO in accordance with the company's current PTO plan * Holiday pay in accordance with the company's current paid holiday schedule * Medical Benefits * Work from Home * Monthly Internet Allowance * Must live in the Philippines * Strong verbal and written English communication skills. * Bachelors Degree * Experience in data auditing, technical account management, or a similar role. * Strong analytical skills with a keen eye for detail. * Proficiency with data management systems and tools, with an ability to create and maintain organized documentation. * Excellent problem-solving abilities and a proactive approach to troubleshooting. * Effective communicator with the ability to translate technical information for non-technical stakeholders.
    $89k-116k yearly est. 36d ago
  • Client Relationship Manager

    Nardello 3.0company rating

    New York, NY jobs

    Nardello & Co., a leading global investigations firm, seeks a Client Relationship Manager to strengthen relationships with key clients and support business development initiatives. Reporting to the Chief Business Development & Marketing Officer in New York, this role is primarily focused on US activities with some global elements; requires a proactive, detail-oriented professional with experience in client development strategies, CRM management (Salesforce preferred), and stakeholder engagement. Key Responsibilities Develop and execute client relationship strategies and growth plans. Monitor client-related news and share updates internally. Identify cross-selling opportunities with Client Relationship Leads. Coordinate client training sessions, CLEs, and events. Manage client gifting programs and maintain client databases. Track expenses and ensure alignment with marketing budgets. Research and build targeted event lists. Analyze client data and prepare BD activity reports. Collaborate with Marketing, IT, Legal, and Operations on client initiatives. Qualifications Minimum of 5-7 years of client relationship or account management experience in global professional services; legal or investigations sector knowledge preferred. Demonstrated ability to develop and implement client development strategies in the US, international exposure a plus. Strong project management, communication, and organizational skills. Ability to work independently in a fast-paced environment. Proficiency in Microsoft Office; Salesforce experience highly preferred. Bachelor's degree preferred. Additional Details Hybrid work environment; some travel required. Competitive compensation and benefits. Nardello & Co. is an Equal Opportunity Employer. Who We Are With offices in New York, London, Washington DC, San Francisco, Los Angeles, Hong Kong, Singapore, and Dubai, Nardello & Co. is a global investigations firm whose experienced professionals handle a broad range of matters including due diligence, anti-corruption and fraud investigations, civil and white collar criminal litigation and arbitration support, asset tracing, activist defense, political risk and strategic intelligence, digital investigations and cyber defense, monitorships and independent investigations, and compliance. Nardello & Co. enjoys a reputation as the best kept secret of leading law firms and financial institutions, Fortune 500 and FTSE 100 companies, high-net-worth individuals and family offices, governments, NGOs, sports organizations, and academic institutions who know that managing risk effectively requires choosing the best investigative partner. We believe that excellence starts with having the right people. Our professionals have spent their entire careers building and enhancing their expertise. Our professional team includes former US federal prosecutors, US and international lawyers, former law enforcement personnel and intelligence operatives, licensed investigators, research analysts, former journalists, financial crimes specialists, forensic accountants, and computer forensic experts. Our team is composed of proven performers who think creatively and strategically, adhere to the highest ethical standards, and are committed to excellence.
    $105k-161k yearly est. 31d ago
  • Client Relationship Manager

    Nardello 3.0company rating

    New York, NY jobs

    Nardello & Co., a leading global investigations firm, seeks a Client Relationship Manager to strengthen relationships with key clients and support business development initiatives. Reporting to the Chief Business Development & Marketing Officer in New York, this role is primarily focused on US activities with some global elements; requires a proactive, detail-oriented professional with experience in client development strategies, CRM management (Salesforce preferred), and stakeholder engagement. Key Responsibilities Develop and execute client relationship strategies and growth plans. Monitor client-related news and share updates internally. Identify cross-selling opportunities with Client Relationship Leads. Coordinate client training sessions, CLEs, and events. Manage client gifting programs and maintain client databases. Track expenses and ensure alignment with marketing budgets. Research and build targeted event lists. Analyze client data and prepare BD activity reports. Collaborate with Marketing, IT, Legal, and Operations on client initiatives. Qualifications Minimum of 57 years of client relationship or account management experience in global professional services; legal or investigations sector knowledge preferred. Demonstrated ability to develop and implement client development strategies in the US, international exposure a plus. Strong project management, communication, and organizational skills. Ability to work independently in a fast-paced environment. Proficiency in Microsoft Office; Salesforce experience highly preferred. Bachelors degree preferred. Additional Details Hybrid work environment; some travel required. Competitive compensation and benefits. Nardello & Co. is an Equal Opportunity Employer. Who We Are With offices in New York, London, Washington DC, San Francisco, Los Angeles, Hong Kong, Singapore, and Dubai, Nardello & Co. is a global investigations firm whose experienced professionals handle a broad range of matters including due diligence, anti-corruption and fraud investigations, civil and white collar criminal litigation and arbitration support, asset tracing, activist defense, political risk and strategic intelligence, digital investigations and cyber defense, monitorships and independent investigations, and compliance. Nardello & Co. enjoys a reputation as the best kept secret of leading law firms and financial institutions, Fortune 500 and FTSE 100 companies, high-net-worth individuals and family offices, governments, NGOs, sports organizations, and academic institutions who know that managing risk effectively requires choosing the best investigative partner. We believe that excellence starts with having the right people. Our professionals have spent their entire careers building and enhancing their expertise. Our professional team includes former US federal prosecutors, US and international lawyers, former law enforcement personnel and intelligence operatives, licensed investigators, research analysts, former journalists, financial crimes specialists, forensic accountants, and computer forensic experts. Our team is composed of proven performers who think creatively and strategically, adhere to the highest ethical standards, and are committed to excellence.
    $105k-161k yearly est. 31d ago
  • Client Services Account Manager

    Electric Reliability Council of Texas 4.1company rating

    Taylor, TX jobs

    At ERCOT, our diverse and dynamic work environment provides a platform on which employees can work together to build the future of the Texas power grid and wholesale market utilizing the latest technologies and resources. We encourage you to join our talented, dedicated workforce to develop world-class solutions for today and tomorrow's energy challenges while learning new skills and growing your career. ERCOT is committed to fostering inclusion at all levels of our company. It is the cornerstone of our corporate values of accountability, leadership, innovation, trust, and expertise. We know that individuals with a wide variety of talents, ideas, and experiences propel the innovation that drives our success. An inclusive and diverse workforce strengthens us and allows for a collaborative environment to solve the challenges that face our industry today and in the future. SUMMARY This role reports to the Director Client Services and supports the Account Management, Market Support Services and Market Training teams. This position supports the delivery of services to Market Participants and the public by ERCOT's Client Services team made up of the Account Management, Market Support Services and Market Training departments. The role supports management of public and market participant inquiries, information requests and issues, development and maintenance of tools, development of and reporting of dashboards and performance metrics, identification of and facilitation of discussions on process improvements, representing the client services team in cross-functional process improvement and project teams and resolution of issues related to service delivery to Market Participants. JOB DUTIES Understands the basic principles, theories and concepts related to the profession and learns how to apply them within the ERCOT culture. Follows standard practices and procedures in analyzing situations or data from which answers can be readily obtained. Contributes to specific objectives and outcomes as directed. ADDITIONAL JOB DUTIES level 1 Develops, maintains and demonstrates expertise in ERCOT market rules and operations through instructor-led and web-based training, shadows personnel, develops and demonstrates functional application of knowledge in service delivery and issue resolution for Market Participants Continually learns and develops expertise in the ERCOT market rules and how these rules impact ERCOT processes and procedures Develops foundational understanding of ERCOT's Client Services department and its role in facilitating operational interactions between ERCOT and Market Participants Applies knowledge of market rules, processes and procedures to support the Client Services organization in handling inquiries and information requests from the public and Market participants Develops expertise and operational knowledge of the processes and procedures of all Client Services departments. Gains operational knowledge of the tools and applications used by all Client Services departments. Develops and maintains metrics that measure efficient use of resources and delivery of services. Represents the client services department in internal and cross-departmental efforts to develop service and/or relationship management applications. Facilitates discussions and collaborates with internal and cross-departmental teams to identify risks and implement process improvements including reduction of manual processes. Facilitates cross-departmental team efforts and coordinate work on process improvements, projects, and initiatives related to the systems, processes, and procedures Assesses the effectiveness of processes and propose improvements, develop and support implementation of performance metrics and dashboards, facilitate discussions, and document process improvements Supports day-to-day workflow in support of ERCOT's Client Services department level 2 - Above + Leads cross departmental teams in process improvement efforts and projects to develop tools used in client services workflows Delivers ad-hoc and structured training on market rules, processes, and tools Represents the Client Services department and ERCOT at ERCOT meetings and stakeholder forums Serves as a subject matter expert on the market rules, processes and procedures related to the delivery of services to Market Participants Develops expertise and working knowledge of multiple ERCOT business areas required to communicate with participants and ERCOT business areas EXPERIENCE Requires minimum 2 years job related work experience in excess of degree requirements Requires minimum 2 years experience in the electric utility industry and advanced understanding of the competitive electric markets and operation of an interconnected transmission and distribution system Prefers minimum 2 years experience processing of mission critical business data, customer service, collaboration and multi-tasking EDUCATION Bachelor's Degree : Business, Accounting, Computer Science, Engineering or related field (Required) or a combination of education and experience that provides equivalent knowledge to a major in such fields is required The foregoing description reflects the minimum qualifications and the essential functions of the position that must be performed proficiently with or without reasonable accommodation for individuals with disabilities. It is not an exhaustive list of the duties expected to be performed, and management may, at its discretion, revise or require that other or different tasks be performed as assigned. This job description is not intended to create a contract of employment with ERCOT. Both ERCOT and the employee may exercise their employment-at-will rights at any time. ERCOT is firmly committed to equal employment for all qualified persons without regard to race, sex, medical condition, religion, age, creed, national origin, citizenship status, marital status, sexual orientation, physical or mental disability, ancestry, veteran status, genetic information or any other protected category under federal, state or local law. Expected Salary Range: $75,273 - $127,931
    $75.3k-127.9k yearly Auto-Apply 1d ago
  • Client Relationship Manager

    TP ICAP Group Plc 4.7company rating

    New York, NY jobs

    The TP ICAP Group is a world leading provider of market infrastructure. Our purpose is to provide clients with access to global financial and commodities markets, improving price discovery, liquidity, and distribution of data, through responsible and innovative solutions. Through our people and technology, we connect clients to superior liquidity and data solutions. The Group is home to a stable of premium brands. Collectively, TP ICAP is the largest interdealer broker in the world by revenue, the number one Energy & Commodities broker in the world, the world's leading provider of OTC data, and an award winning all-to-all trading platform. Founded in London in 1866, the Group operates from more than 60 offices in 27 countries. We are 5,200 people strong. We work as one to achieve our vision of being the world's most trusted, innovative, liquidity and data solutions specialist. Role Overview The purpose of the CRM discipline is to use strong client relationships and valuable market input to help identify opportunities for revenue growth, while guiding the commercial decision and strategy of the group. As a trusted senior partner, this fully onsite (5 days a week) Americas Senior CRM role maintains a balanced brand agnostic perspective and provides ideas and advice to the TP ICAP management team based on client feedback and client / market intelligence. Role Responsibilities * Focus on a set of clients to build out a client program to ensure client connectivity. Ensure timely and pro-active follow-up following client interactions. * Assist the AMER Head of CRM with internal/external presentations and work on specific regional and global projects as required. * Assist in regulatory and firm wide initiatives where client interaction and escalation are integral. * Responsible for building and maintaining relationships with key decision makers at our client firms, working closely with Senior Managing Directors (SMD's) across all brands in Americas. With a particular focus on areas where there is growth opportunity (clients/products), report client feedback objectively and discreetly through agreed channels across brands. * Conduct regular review meetings with a target list of traders and log all feedback in Salesforce. * Gather client feedback for new product initiatives and participate in key working groups to ensure that we are meeting client needs and helping connect clients to our platforms. * Work alongside divisional SMD's, IT and Marketing when launching product launches/campaigns. * Maintain client information in Salesforce - updating contact information, role changes etc. Experience / Competences Essential * Confidentiality: Candidate to ensure he/she has the ability to disseminate external information to internal stakeholders in an efficient manner. * Unbiased: Candidate will represent both brands and remain unbiased. * Outgoing: Candidate to easily navigate a trading floor (internal and external) and understand who's who and who's doing what. * Microsoft Suite: Outlook/Email etiquette, Power Point, Excel. * Strong attention to detail with analytical mindset. * Entrepreneurial and proactive attitude. * Experience dealing with clients and senior internal stakeholders. Desired * Data: Ability to create Pivot Tables and create the bigger picture view from data sets. * Finance markets product and technology knowledge. * Familiarity with data visualisation tools such as Qliksense, Power BI, Salesforce Level 5 $130,000-$160,000 #LI-Hybrid Not The Perfect Fit? Concerned that you may not meet the criteria precisely? At TP ICAP, we wholeheartedly believe in fostering inclusivity and cultivating a work environment where everyone can flourish, regardless of your personal or professional background. If you are enthusiastic about this role but find that your experience doesn't align perfectly with every aspect of the job description, we strongly encourage you to apply. You may be the ideal candidate for this position or another opportunity within our organisation. Our dedicated Talent Acquisition team is here to assist you in recognising how your unique skills and abilities can be a valuable contribution. Don't hesitate to take the leap and explore the possibilities. Your potential is what truly matters to us. Company Statement We know that the best innovation happens when diverse people with different perspectives and skills work together in an inclusive atmosphere. That's why we're building a culture where everyone plays a part in making people feel welcome, ready and willing to contribute. TP ICAP Accord - our Employee Network - is a central to this. As well as representing specific groups, TP ICAP Accord helps increase awareness, collaboration, shares best practice, and holds our firm to account for driving continuous cultural improvement. Location USA - 200 Vesey Street - New York, NY
    $130k-160k yearly Auto-Apply 60d ago
  • Client Relationship Manager

    TP ICAP Group Plc 4.7company rating

    New York, NY jobs

    The TP ICAP Group is a world leading provider of market infrastructure. Our purpose is to provide clients with access to global financial and commodities markets, improving price discovery, liquidity, and distribution of data, through responsible and innovative solutions. Through our people and technology, we connect clients to superior liquidity and data solutions. The Group is home to a stable of premium brands. Collectively, TP ICAP is the largest interdealer broker in the world by revenue, the number one Energy & Commodities broker in the world, the world's leading provider of OTC data, and an award winning all-to-all trading platform. Founded in London in 1866, the Group operates from more than 60 offices in 27 countries. We are 5,200 people strong. We work as one to achieve our vision of being the world's most trusted, innovative, liquidity and data solutions specialist. Role Overview The purpose of the CRM discipline is to use strong client relationships and valuable market input to help identify opportunities for revenue growth, while guiding the commercial decision and strategy of the group. As a trusted senior partner, this fully onsite (5 days a week) Americas Senior CRM role maintains a balanced brand agnostic perspective and provides ideas and advice to the TP ICAP management team based on client feedback and client / market intelligence. Role Responsibilities Focus on a set of clients to build out a client program to ensure client connectivity. Ensure timely and pro-active follow-up following client interactions. Assist the AMER Head of CRM with internal/external presentations and work on specific regional and global projects as required. Assist in regulatory and firm wide initiatives where client interaction and escalation are integral. Responsible for building and maintaining relationships with key decision makers at our client firms, working closely with Senior Managing Directors (SMD's) across all brands in Americas. With a particular focus on areas where there is growth opportunity (clients/products), report client feedback objectively and discreetly through agreed channels across brands. Conduct regular review meetings with a target list of traders and log all feedback in Salesforce. Gather client feedback for new product initiatives and participate in key working groups to ensure that we are meeting client needs and helping connect clients to our platforms. Work alongside divisional SMD's, IT and Marketing when launching product launches/campaigns. Maintain client information in Salesforce - updating contact information, role changes etc. Experience / Competences Essential Confidentiality: Candidate to ensure he/she has the ability to disseminate external information to internal stakeholders in an efficient manner. Unbiased: Candidate will represent both brands and remain unbiased. Outgoing: Candidate to easily navigate a trading floor (internal and external) and understand who's who and who's doing what. Microsoft Suite: Outlook/Email etiquette, Power Point, Excel. Strong attention to detail with analytical mindset. Entrepreneurial and proactive attitude. Experience dealing with clients and senior internal stakeholders. Desired Data: Ability to create Pivot Tables and create the bigger picture view from data sets. Finance markets product and technology knowledge. Familiarity with data visualisation tools such as Qliksense, Power BI, Salesforce Level 5 $130,000-$160,000 #LI-Hybrid Not The Perfect Fit? Concerned that you may not meet the criteria precisely? At TP ICAP, we wholeheartedly believe in fostering inclusivity and cultivating a work environment where everyone can flourish, regardless of your personal or professional background. If you are enthusiastic about this role but find that your experience doesn't align perfectly with every aspect of the job description, we strongly encourage you to apply. You may be the ideal candidate for this position or another opportunity within our organisation. Our dedicated Talent Acquisition team is here to assist you in recognising how your unique skills and abilities can be a valuable contribution. Don't hesitate to take the leap and explore the possibilities. Your potential is what truly matters to us. Company Statement We know that the best innovation happens when diverse people with different perspectives and skills work together in an inclusive atmosphere. That's why we're building a culture where everyone plays a part in making people feel welcome, ready and willing to contribute. TP ICAP Accord - our Employee Network - is a central to this. As well as representing specific groups, TP ICAP Accord helps increase awareness, collaboration, shares best practice, and holds our firm to account for driving continuous cultural improvement. Location USA - 200 Vesey Street - New York, NY
    $130k-160k yearly Auto-Apply 14d ago
  • Associate Client Services Account Manager - Client Services Development Program

    Electric Reliability Council of Texas 4.1company rating

    Taylor, TX jobs

    At ERCOT, our diverse and dynamic work environment provides a platform on which employees can work together to build the future of the Texas power grid and wholesale market utilizing the latest technologies and resources. We encourage you to join our talented, dedicated workforce to develop world-class solutions for today and tomorrow's energy challenges while learning new skills and growing your career. ERCOT is committed to fostering inclusion at all levels of our company. It is the cornerstone of our corporate values of accountability, leadership, innovation, trust, and expertise. We know that individuals with a wide variety of talents, ideas, and experiences propel the innovation that drives our success. An inclusive and diverse workforce strengthens us and allows for a collaborative environment to solve the challenges that face our industry today and in the future. JOB SUMMARY ERCOT's Client Services Development Program (CSDP) is a 12-month rotational program designed to provide entry-level or career transitioning candidates with the knowledge and skills necessary to quickly become productive and successful members of the Client Services organization. During the program, CSDP associates are based in ERCOT's Market Training department, learning the fundamentals of ERCOT's market and grid operations. The CSDP program supplements this work with one-on-one mentoring, web-based and instructor-led training sessions, and special assignments/projects within the 3 departments of the Client Services organization: Market Support Services, Market Training, and Client Services Account Management. These assignments and projects allow CSDP associates to develop subject matter expertise across most ERCOT operational business areas and gain exposure to practical application of such expertise in the day-to-day operation of the Client Services organization. CSDP management will assist each associate, based on their experiences and skills, to successfully prepare them for a career within Client Services and ERCOT. JOB DUTIES Understands the basic principles, theories and concepts related to the profession and learns how to apply them within the ERCOT culture. Follows standard practices and procedures in analyzing situations or data from which answers can be readily obtained. Contributes to specific objectives and outcomes as directed. ADDITIONAL JOB DUTIES This role will rotate through each of the 3 Client Services departments learning the following fundamental skills: Develops, maintains, and demonstrates expertise on ERCOT market rules and operations through instructor-led and web-based training, shadows personnel, develops and demonstrates functional application of knowledge in service delivery and issue resolution for Market Participants Continually learns and develops expertise in the ERCOT market rules and how these rules impact ERCOT processes and procedures Develops foundational understanding of ERCOT's Client Services department and its role in facilitating operational interactions between ERCOT and Market Participants Applies knowledge of market rules, processes and procedures to support the Client Services organization in handling inquiries from the public and Market participants Supports the administration of Market Participant Registration and qualification processes Supports the process used to coordinate the creation, editing, review, and distribution of market notices Facilitates cross-departmental team efforts and coordinates work on process improvements, projects, and initiatives related to the systems, processes, and procedures of the Client Services organization Assesses the effectiveness of processes and proposes improvements, facilitates discussions, and documents process improvements Completes a capstone project and final presentation showcasing skills gained during the development program Supports day-to-day workflow in support of ERCOT's Client Services department Delivers ad-hoc and structured training on market rules, processes, and tools EXPERIENCE No minimum work experience required Ideal candidates will demonstrate strong analytical and communication skills, a customer service mindset, and the ability to learn a wide variety of topics in ERCOT grid and market operations Must possess a high level of interest to work in the energy sector and customer service industry EDUCATION Bachelor's Degree : Business, Engineering, Computer Sciences, or related field (Required) or a combination of education and experience that provides equivalent knowledge to a major in such fields is required The foregoing description reflects the minimum qualifications and the essential functions of the position that must be performed proficiently with or without reasonable accommodation for individuals with disabilities. It is not an exhaustive list of the duties expected to be performed, and management may, at its discretion, revise or require that other or different tasks be performed as assigned. This job description is not intended to create a contract of employment with ERCOT. Both ERCOT and the employee may exercise their employment-at-will rights at any time. ERCOT is firmly committed to equal employment for all qualified persons without regard to race, sex, medical condition, religion, age, creed, national origin, citizenship status, marital status, sexual orientation, physical or mental disability, ancestry, veteran status, genetic information or any other protected category under federal, state or local law. Expected Salary Range: $61,131 - $100,871
    $61.1k-100.9k yearly Auto-Apply 2d ago
  • Onboard - Technical Account Manager

    Conservice LLC 4.1company rating

    Logan, UT jobs

    "When you join Onboard, you're joining a team that's transforming how essential connectivity services are delivered, managed, and supported across the real estate industry. As part of the Conservice family-the nation's leading utility management provider-we're backed by the strength, resources, and stability of an industry leader. That means more opportunities, more support, and a future you can build right here at home with the Onboard team you know and trust. Beyond your core responsibilities, you'll play a critical role in helping our clients and partners fully realize the value of Onboard's solutions. Whether you're working behind the scenes or on the front lines, your contributions will help streamline operations, drive performance, and deliver a better experience for the residents and teams we support. Collaboration, innovation, and a commitment to service are key to success in every role at Onboard." Job Summary: The Technical Account Manager (TAM) will oversee the submission and auditing process for provider submissions, ensuring the accuracy of data. This role is responsible for managing the weekly account submission, conducting monthly invoice audits, and documenting the full data process setup. Additionally, the TAM will collaborate with the Account Manager in preparing and supporting monthly business reviews to provide detailed and accurate reporting for the client. Key Responsibilities: Oversee the weekly account submission process, ensuring the accuracy and completeness of data management. Conduct monthly invoice audits to validate account status, charges, identify discrepancies, and recommend adjustments as needed. Document the full data and process flow, creating a comprehensive guide for future reference and audits. Collaborate with the Account Manager to prepare data reports, insights, and analysis for monthly business reviews. Identify and troubleshoot data inconsistencies, working with internal teams to resolve issues proactively. Maintain a record of all data processes and procedures to enable streamlined onboarding and client account management.
    $89k-116k yearly est. 21h ago
  • Enterprise Account Executive - TOLA

    Eon 4.6company rating

    Alabama jobs

    At Eon, we're transforming cloud backups into useful assets for the first time ever. Backed by prominent investors and industry leaders, our groundbreaking Cloud Backup Posture Management (CBPM) platform offers instant visibility and access across all cloud environments, turning every backup into a searchable, accessible tool. We're an ambitious, collaborative team driven to redefine what's possible in cloud technology. Join us, and see how your contributions can directly shape the future of backup. Position Overview We're looking for a motivated, results-driven Enterprise Account Executive based in Texas to join our growing team. In this role, you'll be responsible for building sales from the ground up, developing relationships with the companies we work with, finding new business opportunities, and delivering top-notch service. The ideal candidate has solid experience in the backup industry, a strong background in enterprise sales, and a history of working with products that make a real difference for businesses. Key Responsibilities * Develop and execute a sales strategy to drive new business from scratch. * Meet and exceed sales targets and KPIs consistently. * Negotiate contracts and close deals to maximize profits. * Work closely with the sales team to identify new opportunities within your territory. * Build and maintain strong relationships with key decision-makers. * Manage the entire sales cycle, from prospecting to closing deals. * Provide regular feedback on sales performance and market trends to senior management. * Ensure timely and successful delivery of our products based on client needs. Qualifications: * You have 8+ years of sales experience, including at least 4 years in enterprise sales. * Proven success in prospecting and identifying new leads. * Experience closing deals, particularly in Enterprise SaaS. * You excel at building trust and long-term partnerships with diverse stakeholders. * You're passionate about acquiring new business and exceeding sales targets. * You have strong experience negotiating complex deals with a focus on win-win outcomes. Why Join Us? * Be part of a passionate and innovative team driving change in the cloud backup space. * Opportunity for professional growth in a fast-paced startup environment. * Competitive salary and benefits package.
    $97k-130k yearly est. Auto-Apply 60d+ ago
  • Enterprise Account Executive - TOLA

    Eon 4.6company rating

    Texas jobs

    At Eon, we're transforming cloud backups into useful assets for the first time ever. Backed by prominent investors and industry leaders, our groundbreaking Cloud Backup Posture Management (CBPM) platform offers instant visibility and access across all cloud environments, turning every backup into a searchable, accessible tool. We're an ambitious, collaborative team driven to redefine what's possible in cloud technology. Join us, and see how your contributions can directly shape the future of backup. Position Overview We're looking for a motivated, results-driven Enterprise Account Executive based in Texas to join our growing team. In this role, you'll be responsible for building sales from the ground up, developing relationships with the companies we work with, finding new business opportunities, and delivering top-notch service. The ideal candidate has solid experience in the backup industry, a strong background in enterprise sales, and a history of working with products that make a real difference for businesses. Key Responsibilities Develop and execute a sales strategy to drive new business from scratch. Meet and exceed sales targets and KPIs consistently. Negotiate contracts and close deals to maximize profits. Work closely with the sales team to identify new opportunities within your territory. Build and maintain strong relationships with key decision-makers. Manage the entire sales cycle, from prospecting to closing deals. Provide regular feedback on sales performance and market trends to senior management. Ensure timely and successful delivery of our products based on client needs. Qualifications: You have 8+ years of sales experience, including at least 4 years in enterprise sales. Proven success in prospecting and identifying new leads. Experience closing deals, particularly in Enterprise SaaS. You excel at building trust and long-term partnerships with diverse stakeholders. You're passionate about acquiring new business and exceeding sales targets. You have strong experience negotiating complex deals with a focus on win-win outcomes. Why Join Us? Be part of a passionate and innovative team driving change in the cloud backup space. Opportunity for professional growth in a fast-paced startup environment. Competitive salary and benefits package.
    $106k-144k yearly est. Auto-Apply 60d+ ago
  • National Account Manager

    Blood Hound 3.9company rating

    Las Vegas, NV jobs

    Compensation: 100k-120k base plus 20-30% bonus potential. Health, Dental, Vision, & 401 (k) Benefits. The law requires you to call 811 to have public utilities marked before you dig. However, public utilities will only locate the facilities they own - electric, gas, oil, sewer, telephone, and water. The vast majority of underground utilities are privately owned, which is why you need to make Blood Hound your second call. Blood Hound locates ALL underground utilities and structures and offer a range of highly specialized subsurface utility services to significantly reduce your risk of costly damages and project delays and mitigate safety hazards for your crews and community. Position Summary The National Account Managers will ideally have a background in construction or a related field. They will be responsible for developing new business and growing existing relationships. Blood Hound offers a comprehensive suite of private utility locating and subsurface utility engineering (SUE) services to its diverse customer based composed engineering, environmental, utility, surveying, and other construction and infrastructure. Responsibilities: Assists in developing a business plan and sales strategy for new and existing markets that ensures attainment of company sales goals and profitability Prepares & manages action plans for effective search of team sales leads and prospects Initiates, coordinates and manages the development of teams action plans to penetrate new and expand existing markets Provides timely and comprehensive coaching of all Business Development Managers Maintains accurate records of all sales, coaching and leadership activities Creates and conducts proposal presentations and RFP responses as needed Controls expenses to meet budget guidelines Ensures that all sales activities (individually or team) meet or exceed all activity standards for prospecting calls, client calls, appointments, presentations, proposals and closes Coordinates departmental customer interaction in terms of departmental accountability and follow-up Sets examples in areas of personal character, commitment, organizational and selling skills, and work habits Maintains contact with all clients in the market area to ensure high levels of client satisfaction Adheres to all company policies, procedures and business ethics codes and ensures that they are communicated and implemented within the team Liaison between the company and the customers for up-to-date condition on company pricing, service modifications, others changes or enhancements, and competition in the market Understand marketing initiatives, new products, procedures, services and tools by attending departmental and training meetings Attend association meetings, conferences and industry trade shows as representation of company Requirements: Bachelor's degree in Business Administration, Marketing or related field preferred 5-7 years of experience in sales and/or sales management preferred Ability to work independently with minimal supervision Strong understanding of customer and market dynamics and requirements Willingness to travel up to 50% and work in a team of professionals Proven leadership skills and ability to drive sales results Very strong organizational and time management skills High level of verbal and written communication skills and demonstrated ability to interact with clients and co-workers Working knowledge of Salesforce, MS Word, Excel and PowerPoint We are an Equal Opportunity Employer. Veterans are encouraged to apply.
    $77k-101k yearly est. Auto-Apply 59d ago
  • Onboard - Technical Account Manager

    Conservice LLC 4.1company rating

    Salt Lake City, UT jobs

    "When you join Onboard, you're joining a team that's transforming how essential connectivity services are delivered, managed, and supported across the real estate industry. As part of the Conservice family-the nation's leading utility management provider-we're backed by the strength, resources, and stability of an industry leader. That means more opportunities, more support, and a future you can build right here at home with the Onboard team you know and trust. Beyond your core responsibilities, you'll play a critical role in helping our clients and partners fully realize the value of Onboard's solutions. Whether you're working behind the scenes or on the front lines, your contributions will help streamline operations, drive performance, and deliver a better experience for the residents and teams we support. Collaboration, innovation, and a commitment to service are key to success in every role at Onboard." Job Summary: The Technical Account Manager (TAM) will oversee the submission and auditing process for provider submissions, ensuring the accuracy of data. This role is responsible for managing the weekly account submission, conducting monthly invoice audits, and documenting the full data process setup. Additionally, the TAM will collaborate with the Account Manager in preparing and supporting monthly business reviews to provide detailed and accurate reporting for the client. Key Responsibilities: Oversee the weekly account submission process, ensuring the accuracy and completeness of data management. Conduct monthly invoice audits to validate account status, charges, identify discrepancies, and recommend adjustments as needed. Document the full data and process flow, creating a comprehensive guide for future reference and audits. Collaborate with the Account Manager to prepare data reports, insights, and analysis for monthly business reviews. Identify and troubleshoot data inconsistencies, working with internal teams to resolve issues proactively. Maintain a record of all data processes and procedures to enable streamlined onboarding and client account management.
    $88k-116k yearly est. 21h ago
  • National Account Manager

    USIC 4.2company rating

    Las Vegas, NV jobs

    Compensation: 100k-120k base plus 20-30% bonus potential. Health, Dental, Vision, & 401 (k) Benefits. The law requires you to call 811 to have public utilities marked before you dig. However, public utilities will only locate the facilities they own - electric, gas, oil, sewer, telephone, and water. The vast majority of underground utilities are privately owned, which is why you need to make Blood Hound your second call. Blood Hound locates ALL underground utilities and structures and offer a range of highly specialized subsurface utility services to significantly reduce your risk of costly damages and project delays and mitigate safety hazards for your crews and community. Position Summary The National Account Managers will ideally have a background in construction or a related field. They will be responsible for developing new business and growing existing relationships. Blood Hound offers a comprehensive suite of private utility locating and subsurface utility engineering (SUE) services to its diverse customer based composed engineering, environmental, utility, surveying, and other construction and infrastructure. Responsibilities: * Assists in developing a business plan and sales strategy for new and existing markets that ensures attainment of company sales goals and profitability * Prepares & manages action plans for effective search of team sales leads and prospects * Initiates, coordinates and manages the development of teams action plans to penetrate new and expand existing markets * Provides timely and comprehensive coaching of all Business Development Managers * Maintains accurate records of all sales, coaching and leadership activities * Creates and conducts proposal presentations and RFP responses as needed * Controls expenses to meet budget guidelines * Ensures that all sales activities (individually or team) meet or exceed all activity standards for prospecting calls, client calls, appointments, presentations, proposals and closes * Coordinates departmental customer interaction in terms of departmental accountability and follow-up * Sets examples in areas of personal character, commitment, organizational and selling skills, and work habits * Maintains contact with all clients in the market area to ensure high levels of client satisfaction * Adheres to all company policies, procedures and business ethics codes and ensures that they are communicated and implemented within the team * Liaison between the company and the customers for up-to-date condition on company pricing, service modifications, others changes or enhancements, and competition in the market * Understand marketing initiatives, new products, procedures, services and tools by attending departmental and training meetings * Attend association meetings, conferences and industry trade shows as representation of company Requirements: * Bachelor's degree in Business Administration, Marketing or related field preferred * 5-7 years of experience in sales and/or sales management preferred * Ability to work independently with minimal supervision * Strong understanding of customer and market dynamics and requirements * Willingness to travel up to 50% and work in a team of professionals * Proven leadership skills and ability to drive sales results * Very strong organizational and time management skills * High level of verbal and written communication skills and demonstrated ability to interact with clients and co-workers * Working knowledge of Salesforce, MS Word, Excel and PowerPoint We are an Equal Opportunity Employer. Veterans are encouraged to apply.
    $71k-96k yearly est. 59d ago
  • Onboard - Technical Account Manager

    Conservice 4.1company rating

    River Heights, UT jobs

    "When you join Onboard, you're joining a team that's transforming how essential connectivity services are delivered, managed, and supported across the real estate industry. As part of the Conservice family-the nation's leading utility management provider-we're backed by the strength, resources, and stability of an industry leader. That means more opportunities, more support, and a future you can build right here at home with the Onboard team you know and trust. Beyond your core responsibilities, you'll play a critical role in helping our clients and partners fully realize the value of Onboard's solutions. Whether you're working behind the scenes or on the front lines, your contributions will help streamline operations, drive performance, and deliver a better experience for the residents and teams we support. Collaboration, innovation, and a commitment to service are key to success in every role at Onboard." Job Summary: The Technical Account Manager (TAM) will oversee the submission and auditing process for provider submissions, ensuring the accuracy of data. This role is responsible for managing the weekly account submission, conducting monthly invoice audits, and documenting the full data process setup. Additionally, the TAM will collaborate with the Account Manager in preparing and supporting monthly business reviews to provide detailed and accurate reporting for the client. Key Responsibilities: * Oversee the weekly account submission process, ensuring the accuracy and completeness of data management. * Conduct monthly invoice audits to validate account status, charges, identify discrepancies, and recommend adjustments as needed. * Document the full data and process flow, creating a comprehensive guide for future reference and audits. * Collaborate with the Account Manager to prepare data reports, insights, and analysis for monthly business reviews. * Identify and troubleshoot data inconsistencies, working with internal teams to resolve issues proactively. * Maintain a record of all data processes and procedures to enable streamlined onboarding and client account management. * Experience in data auditing, technical account management, or a similar role. * Strong analytical skills with a keen eye for detail. * Proficiency with data management systems and tools, with an ability to create and maintain organized documentation. * Excellent problem-solving abilities and a proactive approach to troubleshooting. * Effective communicator with the ability to translate technical information for non-technical stakeholders.
    $89k-116k yearly est. 36d ago
  • Executive Membership Sales Manager

    ISMG 3.9company rating

    New York, NY jobs

    Job DescriptionAbout Us CyberEdBoard is the premier members-only community for executives and thought leaders in information security, cybersecurity, and information technology. Members gain access to an exclusive platform that promotes peer-to-peer networking, executive education, leadership development, and global knowledge sharing. Executive members leverage the CyberEdBoard platform to enhance their professional brand visibility, create and exchange member-exclusive resources, obtain accredited education, participate in the executive mentor marketplace, and connect seamlessly with senior security peers around the world. The Opportunity We are seeking an Executive Membership Sales Manager to drive sustainable growth of the CyberEdBoard executive community. In this strategic role, you will identify, engage, and recruit new members-primarily C-suite cybersecurity executives and senior-level security leaders across the globe. Your work will directly support community expansion, revenue goals, and the overall strength of our member ecosystem. You will collaborate cross-functionally with teams across marketing, editorial, events, and product to shape outreach strategies, refine messaging, and support initiatives that attract and retain high-value members. This role is ideal for a consultative seller who thrives in a high-growth, entrepreneurial environment. What You'll Be Doing Developing a deep understanding of CyberEdBoard's value proposition and establishing a strong working knowledge of the cybersecurity landscape to elevate conversations with prospective members. Targeting and engaging cybersecurity executives to identify, qualify, and convert prospective members. Executing multi-channel outreach strategies-including personalized email, LinkedIn engagement, warm introductions, networking, and participation in industry events-to generate discovery meetings. Managing the full member acquisition cycle: market research, prospecting, lead nurturing, discovery conversations, solution-based pitching, contract negotiations, and application processing. Collaborating with Marketing and Content teams to influence strategic initiatives that attract prospective members and drive engagement across target audiences. Meeting and exceeding KPIs and performance outcomes in alignment with membership growth goals. Building, strengthening, and maintaining positive relationships with existing members to identify opportunities for increased engagement and long-term value. What You Bring to the Table 3-7+ years of experience selling services or other subjective/value-based offerings, ideally within a membership or subscription-based model. Experience in member acquisition or consultative sales, with a history of consistently achieving or exceeding sales targets. Prior experience selling direct-to-member (member-paid) offerings rather than sponsor-funded membership models. Demonstrated ability to sell to and build relationships with C-level and senior technology executives; strong executive presence is essential. Highly resourceful, inquisitive, and analytical, with a demonstrated ability to dig into customer needs and apply a consultative, value-driven sales approach. Strong outbound prospecting capability, including effective cold and warm outreach across email, social channels, events, and industry networks. Proven ability to work cross-functionally and contribute to marketing or content strategies that support member engagement and acquisition. Outstanding organizational skills, with the ability to manage multiple projects and deadlines in a fast-paced, high-growth environment. Independent thinker with a solution-oriented mindset, able to operate autonomously and adapt quickly to evolving priorities. Preferred Qualifications: Bachelor's degree in Business, Marketing, Communications, or a related field. Experience with a B2B membership, association, or executive community program. Familiarity with the cybersecurity or broader enterprise technology ecosystem (highly preferred, but not required). Experience working with or around B2B events, executive communities, or thought-leadership programs. ????Why ISMG? High-growth, global organization with clear momentum and market leadership Collaborative team of innovative thinkers and creative professionals Supportive culture that values autonomy and excellence Continuous learning and professional development Unlimited earning potential with competitive base salary + uncapped commission ???? Ready to be part of something bigger? Apply now or visit ISMG.io & CyberEdBoard.io to learn more!
    $69k-107k yearly est. 4d ago

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