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Garden associate skills for your resume and career

Updated January 8, 2025
3 min read
Quoted expert
Alexander Nagel Ph.D.
Garden associate example skills
Below we've compiled a list of the most critical garden associate skills. We ranked the top skills for garden associates based on the percentage of resumes they appeared on. For example, 22.8% of garden associate resumes contained product knowledge as a skill. Continue reading to find out what skills a garden associate needs to be successful in the workplace.

15 garden associate skills for your resume and career

1. Product Knowledge

Product knowledge is the skill of having better information and knowledge about the product you are selling. Product knowledge is essential for the employees of the companies so they can communicate and inform the customers about the product. Having great product knowledge is essential for a better sales pitch and to give the customer a better and complete idea of the product that will influence him to buy the product eventually.

Here's how garden associates use product knowledge:
  • Assessed customer needs and provided product knowledge accordingly.
  • Demonstrated product knowledge to answer customer questions.

2. Sales Floor

The sales floor is the area in a company or a business that is specified for retail activities or is designated as the selling area of the shop. A car showroom can be considered a sales floor, as it has cars in its display which are to be sold. A sales floor is generally crowded with sales assistants who are there to help you out while you can search and check out the products. Generally a sales floor has free access to the public and they can observe, view and get information about the product that is being sold.

Here's how garden associates use sales floor:
  • Maintained sales floors in several departments, as needed, including Electrical, Hardware, and Garden.
  • Set up merchandise on the sales floor; cleaned merchandise shelves, and swept the nursery.

3. Stock Merchandise

Here's how garden associates use stock merchandise:
  • Stock merchandise, water plants in the garden department, and maintain a clean, sanitary, and organized work station.
  • Stock merchandise in building materials, lumber, plumbing, and flooring, meanwhile assisting customers, as needed.

4. Electric Pallet Jack

Here's how garden associates use electric pallet jack:
  • Certified operator for electric pallet jack, forklift, order picker, slip-sheet, and other material handling equipment.
  • Certified license on fork lift, reach truck, order picker, slip sheet and electric pallet jack.

5. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how garden associates use customer service:
  • Thrived in fast paced, task-oriented, customer service environment - Received complementary customer reviews on a regular basis
  • Advanced progress for team projects Developed extensive customer service knowledge Cultivated profound knowledge of products

6. Drive Sales

Here's how garden associates use drive sales:
  • Worked in cooperation with adjacent sales departments and management associates to provide customer satisfaction and drive sales.
  • Gained knowledge of sales environment and how to drive sales through special order flooring and installation orders.

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7. Customer Assistance

Customer assistance is any help rendered to a customer of a business when the customer needs it. It's a service rendered by brands, businesses, or corporate bodies to those who patronize them. Every customer is entitled to assistance from the company he/she is patronizing during the purchase or after purchase.

Here's how garden associates use customer assistance:
  • Provided customer assistance in outdoor/indoor garden center.
  • Water plants and flowers, face shelves, customer assistance, close, clean up aisles, stock shelves when low.

8. Quality Customer Service

Here's how garden associates use quality customer service:
  • Direct customers to merchandise and answer questions while providing quality customer service.
  • Provide quality customer service to inquiring garden department customers

9. Water Plants

Here's how garden associates use water plants:
  • Water plants-Organize isles and department-Cashier-Set up displays and check for correct prices-Provide exceptional customer service
  • Assist Customers In Finding Products, Carry-Outs, Keeping Department Clean & Organized, Water Plants, Pull Products From Stock

10. Customer Inquiries

Here's how garden associates use customer inquiries:
  • Responded to customer inquiries regarding products meeting their individual needs.
  • Served as a subject matter expert to fulfill customer inquiries based on their individual needs.

11. Front End

Here's how garden associates use front end:
  • Front end, and commercial sales
  • KEY RESPONSIBILITIES: Performed regular cashier duties at front end of store and outside gardening area.

12. Stock Shelves

To "stock shelves" is referred as the process of putting the supplies on the shelves in the store. It is important to stock the shelves timely as empty shelves can cost a business too much.

Here's how garden associates use stock shelves:
  • Maintained organized stock shelves to ensure that customers could find merchandise appropriately.
  • Retail salespersons help stock shelves or racks, mark price tags, take inventory, and prepare displays.

13. Nursery

Here's how garden associates use nursery:
  • Prepared soil and growth media, cultivated and participated in other horticultural activities in both outdoor nursery and in greenhouse.
  • Certified Nursery Consultant, New Associate Coach/trainer, licensed forklift operator, grill and power equipment specialist.

14. Customer Vehicles

A customer vehicle is a medium used to convey the message to a targeted audience. They are specific networks within a medium that you use to communicate your message.

Here's how garden associates use customer vehicles:
  • Loaded customer vehicles (mulch, peat moss, stone, garden equipment etc, etc)
  • Load mulch and fertilizers in customer vehicles and also managed some indoor and outdoor garden areas.

15. Depot

A depot is a location set aside by a business as a storage location for products. It is a physical distribution pathway that aids the movement of goods from one place to another area and business to customers

Here's how garden associates use depot:
  • Selected to represent The Home Depot at the Interstate Center's Home Show and provide how-to demonstrations for various home projects.
  • Work closely with Home Depot managers to deliver satisfaction to every customer entering the store.
top-skills

What skills help Garden Associates find jobs?

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What soft skills should all garden associates possess?

Alexander Nagel Ph.D.Alexander Nagel Ph.D. LinkedIn profile

Assistant Professor, Assistant Chair, Art History and Museum Professions, Fashion Institute of Technology

Soft skills needed are flexibilities to adapt quickly to new opportunities, to be open to non-traditional career paths. Being organized and responsive to email correspondence, being friendly and kind, having empathy are values that will never be out of fashion. FIT is known for being home to "unconventional minds," and our students are super creative, engaged, and ready to take on challenges.

List of garden associate skills to add to your resume

Garden associate skills

The most important skills for a garden associate resume and required skills for a garden associate to have include:

  • Product Knowledge
  • Sales Floor
  • Stock Merchandise
  • Electric Pallet Jack
  • Customer Service
  • Drive Sales
  • Customer Assistance
  • Quality Customer Service
  • Water Plants
  • Customer Inquiries
  • Front End
  • Stock Shelves
  • Nursery
  • Customer Vehicles
  • Depot
  • Plant Care
  • RAN
  • Mowers
  • Customer Orders
  • Lawn Care
  • Unload Trucks
  • Customer Complaints
  • Inventory Control
  • Credit Card Transactions
  • Product Displays
  • Patio Furniture
  • Store Appearance
  • Purchase Decisions
  • Store Merchandise

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.