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Gardening manager skills for your resume and career
15 gardening manager skills for your resume and career
1. Customer Service
Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.
- Managed indoor/outdoor lawn and garden departments, pricing, scheduling, executed corporate plan-o-grams and provided customer service.
- Interviewed and trained new quality customer service representatives for the garden department.
2. Pest Control
Pest control is the regulation or management of a species defined as a pest, a member of the animal kingdom that impacts human activities adversely. Pest control specialists go to client's homes and businesses to inspect for insects or rodents. They then use the appropriate method to remove or terminate the pest, whether that requires a pesticide, trap, or another technique.
- Applied modern chemical and biological methods of pest control and plant diseases.
- Provide pest control, weed control, aeration & seeding of turf, irrigation repair & monitoring.
3. Inventory Control
- Inventory control including ordering merchandise, anticipating customer demand based on current sales promotions, and pricing.
- Followed and maintained all regulations regarding inventory control.
4. Community Gardens
- Summer Work, co-managed community gardens, including a roof-top hydroponic system in downtown Knoxville.
- Constructed two raised garden beds for the Merton House Maintaining and caring of five separate community gardens throughout Isla Vista.
5. Nursery
- Trained new employees, made work schedules, ordered plants for the nursery, and ordered product for indoor garden section.
- Managed Nursery & Garden department, ordered merchandise, stocking, customer support.
6. Conflict Resolution
Conflict resolution is an often necessary skill in business, employed for processes such as contract negotiations, legal matters, and even personal, emotional situations and conflicts. It is the ability to find and create an appropriate and peaceful solution to some sort of dilemma or argument in which two or more parties are involved. The resolution itself must benefit and satisfy all parties and this is what makes it so difficult to reach a peaceful point sometimes.
- Used conflict resolution and problem solving skills to assist customers while abiding by company policies and regulations.
- Deployed and delegated tasks to floor staff Ensured timely operations Conflict resolution among employees
7. Sales Associates
- Trained new sales associates - mentored new employees on daily operations and provided positive motivational encouragement to new trainees.
- Managed team of sales associates Retail sales of lawn and garden products Inventory management
8. Plant Sales
- Coordinated and facilitated large-scale biannual plant sale including choosing distributors, material procurement, and plant sales.
- Manage the company's seasonal wholesale and fundraiser plant sales.
9. Sales Floor
The sales floor is the area in a company or a business that is specified for retail activities or is designated as the selling area of the shop. A car showroom can be considered a sales floor, as it has cars in its display which are to be sold. A sales floor is generally crowded with sales assistants who are there to help you out while you can search and check out the products. Generally a sales floor has free access to the public and they can observe, view and get information about the product that is being sold.
- Pack down and Replenish Merchandise from Overstock to the Sales floor in both outside and inside the Garden department.
- Unloaded trucks, stocked shelves and carried merchandise out to the sales floor for the customer.
10. Guest Satisfaction
- Manage room inventory for maximum guest satisfaction.-Provide accurate and detailed information regarding Portland area events, eateries and night scene.
- Implemented appropriate service recovery guidelines in order to ensure total guest satisfaction.
11. Product Knowledge
Product knowledge is the skill of having better information and knowledge about the product you are selling. Product knowledge is essential for the employees of the companies so they can communicate and inform the customers about the product. Having great product knowledge is essential for a better sales pitch and to give the customer a better and complete idea of the product that will influence him to buy the product eventually.
- Maintained professional customer interactions which involved sharing product knowledge, making recommendations, exchanging merchandise, refunds and bill adjustments.
- Delivered seamless service, educating clients on product knowledge and make-up application techniques.
12. Retail Sales
Retail sales are the method to track consumer demand for finished goods by assessing the purchases of durable and non-durable products over a definite period. Data on retail sales is accumulated monthly by the U.S. Bureau of the Census.
- Supervised and participated in nursery retail sales.
- Charged with creating a team of 15 Retail Sales Merchandisers to increase market share for Kraft Foods in the C-Store channel.
13. CSA
Community Supported Agriculture - CSA is a direct marketing partnership between a farmer(s) and a dedicated community support/consumer network who help provide a portion of a particular farm's operating budget by purchasing shares of the harvest of the pre-growing season. CSAs provide consumers with a valuable opportunity to obtain fresh, local produce from farmers who love to grow food for people in their communities and create a symbiotic relationship between customer and producer.
- Assisted in the harvesting, cleaning and organizing produce for 30 person CSA.
- Supplied produce to a 10-member CSA and roadside stand.
14. Permaculture
- Enhanced environmental sustainability of the garden by applying numerous Permaculture principles to the design.
- Implemented custom garden designs, plant propagation and culture, irrigation including rain catchment systems, and permaculture design principles.
15. Composting
- Started dormitory recycling, cafeteria composting programs, conducted waste audits.
- Implemented sustainable practices including composting and rain collecting.
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List of gardening manager skills to add to your resume
The most important skills for a gardening manager resume and required skills for a gardening manager to have include:
- Customer Service
- Pest Control
- Inventory Control
- Community Gardens
- Nursery
- Conflict Resolution
- Sales Associates
- Plant Sales
- Sales Floor
- Guest Satisfaction
- Product Knowledge
- Retail Sales
- CSA
- Permaculture
- Composting
- Native Plants
- Irrigation Systems
- Pest Management
- Event Planning
- Plant Care
- Customer Complaints
- Inventory Management
- Loss Prevention
- Hydroponic
- Seasonal Merchandise
Updated January 8, 2025