Sr Principal Analyst - SAP Licensing (Remote: United States)
Gartner 4.7
Business analyst job at Gartner
Are you passionate about helping clients maximize the value of SAP licensing? Are you curious about the future of SAP as digital transformation accelerates? If so, Gartner offers you a platform to share your expertise and engage with senior-level clients worldwide. You'll collaborate with some of the brightest minds in the industry in an intellectually stimulating environment.
Why Gartner Research Is a Great Fit for You
You thrive in a team setting, valuing expert insights, bold ideas, and intellectual courage.
You constantly seek to learn and discover emerging trends in technology licensing and contracting.
You pursue personal growth through team collaboration and consensus-building.
Our culture is built on collaboration, integrity, and objectivity, valuing creativity and innovation. As a Gartner analyst, you'll help clients solve complex SAP licensing challenges and achieve their goals while expanding your own impact and career.
About the Role
You will develop leading insights and advice on SAP Licensing for our Sourcing, Procurement, and Vendor Management clients, as well as IT leaders. You'll share your expertise through published research, client conversations, presentations, teleconferences, and meetings. Up-to-date knowledge of SAP's commercial programs, contracting models, pricing, and discounting is essential, along with a vision for how SAP Licensing and mega vendor negotiations will evolve globally and regionally.
Main Responsibilities
Engage daily with senior-level clients via phone, video conference, on stage at Gartner events, or face-to-face meetings-helping them solve complex challenges and improve business outcomes.
Research markets, practices, and trends, producing written insights for Gartner clients.
Create strong insights and positions on software and cloud pricing and contracting, focusing on SAP and, ideally, other major providers like Microsoft, AWS, and Oracle.
Write clear, actionable research documents.
Deliver high-quality advice through various media channels.
Predict developments in SAP Licensing, support clients in negotiation and vendor management, and guide vendors in market positioning.
Stay current with software, SaaS, and cloud licensing developments and related areas, such as application services agreements.
Provide timely peer review and mentorship to team members.
Participate in research community meetings and collaborate with peers.
Establish thought leadership in research positions across analyst teams.
Respond to client queries and deliver presentations in person or virtually.
Support the sales organization to retain and grow the business.
Qualifications and Skills Needed
Deep expertise in SAP Licensing, including negotiation and trends in software and cloud services.
Knowledge of the global market and SAP's competitive landscape with resellers.
Excellent written skills, experience in publishing and a passion for writing is a plus.
Strong verbal communication skills and public speaking is desired.
Experience with other major software vendors and cloud providers like Microsoft, Google, Salesforce, Oracle, or ServiceNow is preferred.
Keen understanding of how technology and business trends affect software and SaaS contracting and costs.
Ability to work effectively in a multicultural, global team.
Exceptional analytical skills, applying models and patterns to draw and defend conclusions; strong business and financial acumen is required.
Minimum of 5 years in SaaS/Cloud contract negotiations, technology procurement, category management, vendor management, or software asset management-within a buyer organization, outsourcer, consultancy, or reseller.
Recent hands-on experience negotiating with SAP (within the last 12 months), with preference for larger, complex deals.
Strong background negotiating with other major software vendors and cloud providers.
Experience with compliance risk assessment and management in software audits, especially with SAP, is an advantage.
Bachelor's degree or equivalent experience required; Master's degree preferred.
Willingness to travel occasionally (up to 25%), both regionally and globally.
#Remote
#LI-SK1
Who are we?
At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.
Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities.
Since our founding in 1979, we've grown to 21,000 associates globally who support ~14,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That's why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.
What makes Gartner a great place to work?
Our vast, virtually untapped market potential offers limitless opportunities - opportunities that may not even exist right now - for you to grow professionally and flourish personally. How far you go is driven by your passion and performance.
We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.
Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.
We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.
What do we offer?
Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers.
In our hybrid work environment, we provide the flexibility and support for you to thrive - working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.
Ready to grow your career with Gartner? Join us.
Gartner believes in fair and equitable pay. A reasonable estimate of the base salary range for this role is 105,000 USD - 140,000 USD. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. In addition to base salary, employees will participate in either an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. Our talent acquisition team will provide the specific opportunity on our bonus or incentive programs to eligible candidates. We also offer market leading benefit programs including generous PTO, a 401k match up to $7,200 per year, the opportunity to purchase company stock at a discount, and more.
The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity.
Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company's career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at ***************** or by sending an email to ApplicantAccommodations@gartner.com.
Job Requisition ID:105026
By submitting your information and application, you confirm that you have read and agree to the country or regional recruitment notice linked below applicable to your place of residence.
Gartner Applicant Privacy Link: *************************************************
For efficient navigation through the application, please only use the back button within the application, not the back arrow within your browser.
$97k-124k yearly est. Auto-Apply 28d ago
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Counterintelligence Threat Technical Analyst
Mantech 4.5
Springfield, VA jobs
MANTECH seeks a motivated, career and customer-oriented Counterintelligence Cyber Threat Technical Analyst to join our team in Springfield, VA or St. Louis, MO.
Responsibilities include but are not limited to:
Ensure Reporting Excellence & Process Adherence: Guarantee the completion of accurate and timely reports, ensuring all processes and activities align with established timeframes and standard operating procedures.
Provide Comprehensive CI Cyber Support: Offer written and technical analysis to support teammates in completing forensic reports, CI Cyber inquiries, and all recurring monthly, quarterly, and annual CI Cyber Threat reports, contributing to a deeper understanding of specific threats.
Conduct Threat Detection and Analysis: Detect anomalous network activity through data analysis, evaluate intrusion detection systems, incident tickets, event and log analysis, and security change tracking. Perform thorough threat analysis, generate forecasts and alerts, and recommend effective countermeasures.
Investigate Malicious Code and Mitigate Risks: Investigate instances of malicious code to determine attack vectors, payloads, origins, and the extent of damage or data exfiltration. Identify risks to computer systems and propose corrective actions or software recommendations to mitigate malware intrusions.
Develop Requirements and Document Best Practices: Identify, analyze, define, and coordinate user, customer, and stakeholder needs, translating them into technical requirements. Document best practices, lessons learned, processes, and procedures for quality assurance.
Minimum Qualifications:
7+ years Network Analysis experience.
Identify, decipher, and understand network artifacts.
Possess or obtain certification to comply with DoD 8570.01-M Information Assurance (IA) requirements within one calendar year of assignment. Shall possess or obtain and maintain IA III certification.
Desired Qualifications:
Credentialed graduate of an accredited federal or DoD CI training academy.
Bachelor's degree in a Science, Technology, Engineering or Mathematics discipline.
Possess a DoD Cyber Crimes Investigator certification.
Possess a post-graduate degree in a Science, Technology, Engineering or Mathematics discipline.
Experience with malware analysis.
Clearance Requirements:
Must have a TS/SCI with the ability to pass a Poly
Physical Requirements:
The person in this position must be able to remain in a stationary position 50% of the time. Occasionally move about inside the office to access file cabinets, office machinery, or to communicate with co-workers, management, and customers, via email, phone, and or virtual communication, which may involve delivering presentations.
$60k-76k yearly est. 2d ago
Senior GEOINT Analyst
Mantech 4.5
Springfield, VA jobs
MANTECH seeks a motivated, career and customer-oriented Senior GEOINT Analyst to join our team in Springfield, VA
Job duties include, but are not limited to:
Conduct GEOINT analysis on national security issues using imagery, geospatial data, and multi-INT sources to identify trends, events, and relationships.
Integrate and coordinate intelligence across agencies, mission partners, and regional/functional offices to support policy makers, the IC, DoD, NGA, ASG, and allied organizations.
Research and apply structured observation management (SOM) and activity-based intelligence (ABI) techniques to enhance mission-specific analysis.
Produce accurate, timely, and relevant GEOINT products, including reports, database remarks, baseline descriptions, graphics, maps, infographics, and briefings.
Extract, acquire, and manage geospatial information (e.g., shapefiles, geo-databases) for visualization, modeling, and intelligence analysis.
Communicate findings effectively in written, visual, and oral formats tailored to mission requirements.
Prioritize and manage multiple tasks in dynamic environments while ensuring high analytical accuracy and relevance.
Minimum Requirements:
HS Diploma and 10+ years of GEOINT experience OR Associate's degree and 8+ years of experience OR Bachelor's degree and 6+ years of experience OR Master's degree + 6 years of experience
Experience with commercial and NTM imagery sources, search missions with softcopy tools, IEC exploitation workstations, and military infrastructure/order of battle analysis.
Experience conducting historical imagery research.
Experience and proficiency with MS Word, PowerPoint, database entry, and graphic design principles.
Desired Qualifications
Regional expertise to AOR, expertise in photogrammetry, remote sensing, or image processing.
Strong knowledge of the intelligence collection process to include NGA's relationships with other IC Agencies.
MS Word, PowerPoint, database entry and graphic design principles skills.
Security Clearance Requirements:
Active TS/SCI with the ability to obtain & maintain a Poly
Physical Requirements:
Must be able to remain in a stationary position 50%.
Must be able to communicate, converse, and exchange information with peers and senior personnel.
The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc.
$68k-94k yearly est. 5d ago
Lead ServiceNow HRSD Business Analyst SME
Capgemini 4.5
New York, NY jobs
A global technology consulting firm is seeking a Principal ServiceNow BusinessAnalyst SME HRSD in New York. This role involves collaborating with stakeholders to gather and analyze requirements, maintain documentation, and support the implementation of ServiceNow solutions. Required qualifications include a Bachelor's degree in a relevant field and over 3 years of experience in ServiceNow, specifically within the HRSD module. The position offers competitive compensation and a comprehensive benefits package.
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$97k-124k yearly est. 2d ago
Senior ServiceNow Business Analyst SIAM Management Consultant
Capgemini 4.5
New York, NY jobs
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and build a more sustainable, more inclusive world.
Job Description Job Summary
The ServiceNow SIAM BusinessAnalyst is a client-facing expert responsible for designing, implementing, and optimizing Service Integration and Management (SIAM) frameworks using the ServiceNow platform. This role combines deep knowledge of SIAM operating models and ServiceNow capabilities across the ServiceNow platform to assess and deliver integrated, multi-supplier service environments that meet business and technical requirements.
Key Requirements Responsibilities
Support the definition and implementation of SIAM frameworks within ServiceNow, including service definitions, SLAs, and critical metrics.
Collaborate with engagement teams to translate business needs into technical requirements and ServiceNow workflows.
Develop and maintain Service Management Manuals (SMMs) and supporting documentation for SIAM delivery.
Configure and integrate ServiceNow modules relevant to SIAM, such as Incident, Problem, Change, Service Catalog, Supplier Management, and Service Level Management.
Provide guidance on industry best practices and ensure alignment with ITIL and SIAM principles.
Design and implement dashboards and performance analytics to monitor service delivery and supplier performance.
Support onboarding and configuration of Managed Service Providers (MSPs) and ensure seamless integration with middleware platforms. Participate in governance forums and contribute to continuous improvement initiatives across service towers.
Required Qualifications
Proven experience in SIAM and ServiceNow solution design and implementation.
Strong understanding of ServiceNow platform, architecture and modules relevant to SIAM.
Expertise in business and technical writing for client-facing documentation.
Familiarity with infrastructure, networks, databases, and web technologies.
Excellent communication and stakeholder engagement skills.
Ability to work independently and proactively address integration challenges.
Ability to work with clients and stakeholders of all levels.
Ability to conduct SIAM/ServiceNow maturity and healthcheck assessments.
Ability to create engagement documentation and collateral.
Preferred Qualifications
Knowledge and expertise of the methods defined within the Service Integration and Management Book of Knowledge (SIAMBoK).
ServiceNow Certified System Administrator (CSA) and Implementation Specialist certifications.
Experience with multi-vendor environments and service integrator models.
Knowledge of governance frameworks and performance metrics.
The base compensation range for this role in the posted location is: $115,000 to $130,000 Base Salary USD.
Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law.
The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction.
These may include, but are not limited to: Geographic location, Education and qualifications, Certifications and licenses, Relevant experience and skills, Seniority and performance, Market and business consideration, Internal pay equity.
It is not typical for candidates to be hired at or near the top of the posted compensation range.
In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws.
Benefits
Capgemini offers a comprehensive, non-negotiable benefits package to all regular, full-time employees. In the U.S. and Canada, available benefits are determined by local policy and eligibility and may include:
Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave
Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
Life and disability insurance
Employee assistance programs
Other benefits as provided by local policy and eligibility
Important Notice
Compensation (including bonuses, commissions, or other forms of incentive pay) is not considered earned, vested, or payable until it becomes due under the terms of applicable plans or agreements and is subject to Capgemini's discretion, consistent with applicable laws. The Company reserves the right to amend or withdraw compensation programs at any time, within the limits of applicable legislation.
Disclaimers
Capgemini is an Equal Opportunity Employer encouraging inclusion in the workplace. Capgemini also participates in the Partnership Accreditation in Indigenous Relations (PAIR) program which supports meaningful engagement with Indigenous communities across Canada by promoting fairness, accessibility, inclusion and respect. We value the rich cultural heritage and contributions of Indigenous Peoples and actively work to create a welcoming and respectful environment. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.
This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodation does not pose an undue hardship. Capgemini is committed to providing reasonable accommodation during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.
Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.
Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.
When you join Capgemini, you don't just start a new job. You become part of something bigger.
We bring together passionate, skilled people, a tech-driven approach to innovation, and a deep commitment to our clients to help organizations unlock the true value of technology.
As a graduate or an experienced professional, you will be working with the world's leading brands to enhance and transform the way they do business.
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$115k-130k yearly 2d ago
Healthcare Business Analyst
Sogeti 4.7
Phoenix, AZ jobs
Healthcare BusinessAnalyst - Application Enhancements (Salesforce)
The Healthcare BusinessAnalyst will support digital application enhancement initiatives across CRM platforms built on Salesforce. This role partners closely with product owners, technical teams, and cross‑functional business stakeholders to translate business needs into scalable, high‑quality solutions. The ideal candidate combines strong analytical thinking, user‑journey understanding, and hands‑on experience with modern CRM platforms.
Key Responsibilities:
Requirements & Analysis
Conduct detailed requirement‑gathering sessions with business and technical stakeholders.
Translate business needs into clear user stories, acceptance criteria, process flows, and functional specifications.
Analyze current‑state systems and propose optimized future‑state workflows.
Facilitate grooming, prioritization, and backlog management for enhancement features.
Platform‑Specific Responsibilities - Salesforce (CRM & Experience Cloud)
Translate business needs into requirements for Sales Cloud, Service Cloud, Experience Cloud, or Marketing components.
Work with admins and developers on configuration, automation, workflows, validations, and integration changes.
Support data quality improvements, data mapping, and field‑level requirement clarifications.
Review and verify functional test cases related to Salesforce enhancements.
Project Execution & Delivery
Partner with product owners on roadmap planning, release planning, and prioritization.
Collaborate closely with UX, QA, engineering, and architecture teams.
Support UAT planning, test execution, and defect triage.
Track enhancement progress, risks, and impacts; communicate clearly with leadership and delivery teams.
Required Skills & Qualifications
Core Business Analysis Skills
Healthcare domain experience.
Strong experience in requirements elicitation, documentation, and stakeholder engagement.
Proficiency in creating user stories, process maps, data flows, and functional specifications.
Strong problem‑solving skills with the ability to propose system‑aligned, scalable solutions.
Experience working in Agile/Scrum delivery frameworks.
Technical & Platform Skills
Working knowledge of Salesforce (Sales/Service Cloud, automation, flows, validation rules, permissions, integrations).
Understanding of REST/SOAP APIs, integrations, and data mapping concepts.
Familiarity with CRM governance and usability standards.
Tools & Methodologies
Experience with Jira/Azure DevOps for backlog management.
Ability to work with UX teams using wireframes and prototypes.
Ability to create test plans, support UAT, and validate delivered functionality.
Soft Skills
Excellent verbal and written communication skills.
Strong stakeholder management across business and technical teams.
Ability to work independently and drive clarity in ambiguous environments.
Analytical mindset with attention to detail and follow‑through.
Preferred Experience
Exposure to healthcare, non‑profit, or mission‑driven digital transformation environments.
Experience supporting CRM modernization, patient/member journeys, or digital engagement experiences.
Life at Sogeti: Sogeti supports all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer:
Flexible work options
401(k) with 150% match up to 6%
Employee Share Ownership Plan
Medical, Prescription, Dental & Vision Insurance
Life Insurance
100% Company-Paid Mobile Phone Plan
3 Weeks PTO + 7 Paid Holidays
Paid Parental Leave
Adoption, Surrogacy & Cryopreservation Assistance
Subsidized Back-up Child/Elder Care & Tutoring
Career Planning & Coaching
$5,250 Tuition Reimbursement & 20,000+ Online Courses
Employee Resource Groups
Counseling & Support for Physical, Financial, Emotional & Spiritual Well-being
Disaster Relief Programs
About Sogeti
Part of the Capgemini Group, Sogeti makes business value through technology for organizations that need to implement innovation at speed and want a local partner with global scale. With a hands-on culture and close proximity to its clients, Sogeti implements solutions that will help organizations work faster, better, and smarter. By combining its agility and speed of implementation through a DevOps approach, Sogeti delivers innovative solutions in quality engineering, cloud and application development, all driven by AI, data and automation.
Become Your Best | *************
Disclaimer:
Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.
This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.
Capgemini is committed to providing reasonable accommodation during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.
Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.
Click the following link for more information on your rights as an Applicant **************************************************************************
Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini.
Capgemini discloses salary range information in compliance with state and local pay transparency obligations. The disclosed range represents the lowest to highest salary we, in good faith, believe we would pay for this role at the time of this posting, although we may ultimately pay more or less than the disclosed range, and the range may be modified in the future. The disclosed range takes into account the wide range of factors that are considered in making compensation decisions including, but not limited to, geographic location, relevant education, qualifications, certifications, experience, skills, seniority, performance, sales or revenue-based metrics, and business or organizational needs. At Capgemini, it is not typical for an individual to be hired at or near the top of the range for their role.
This role may be eligible for other compensation including variable compensation, bonus, or commission. Full time regular employees are eligible for paid time off, medical/dental/vision insurance, 401(k), and any other benefits to eligible employees.
Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
$75k-105k yearly est. 3d ago
Principal ServiceNow Business Analyst SME HRSD
Capgemini 4.5
New York, NY jobs
Choose a partner with intimate knowledge of your industry and first-hand experience of defining its future.Select your location Select your location IndustriesChoose a partner with intimate knowledge of your industry and first-hand experience of defining its future.Atlanta, Austin, Bellevue, Berwyn, Bridgewater, Brooklyn, Burlington, Chicago, Columbia, Dallas, Guaynabo, Houston, Irving, Mclean, Nashville, New York, San Francisco, Santa Clara, Seattle, Southfield, Tampa, Westerville# Principal ServiceNow BusinessAnalyst SME HRSDChoosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired bya collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizationsunlock the value of technology and build a more sustainable, more inclusive world.The base compensation range for this role in the posted location is: $125,000 to $150,000 Base Pay US Dollars.Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law.The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction.These may include, but are not limited to: Geographic location, Education and qualifications, Certifications and licenses, Relevant experience and skills, Seniority and performance, Market and business consideration, Internal pay equity.It is not typical for candidates to be hired at or near the top of the posted compensation range.In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws.**Capgemini offers a comprehensive, non-negotiable benefits package to all regular, full-time employees.** In the U.S. and Canada, available benefits are determined by local policy and eligibility and may include:* Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave* Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)* Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)* Life and disability insurance* Employee assistance programs* Other benefits as provided by local policy and eligibility**Important Notice:** Compensation (including bonuses, commissions, or other forms of incentive pay) is not considered earned, vested, or payable until it becomes due under the terms of applicable plans or agreements and is subject to Capgemini's discretion, consistent with applicable laws. The Company reserves the right to amend or withdraw compensation programs at any time, within the limits of applicable legislation.**Disclaimers**Capgemini is an Equal Opportunity Employer encouraging inclusion in the workplace. Capgemini also participates in the Partnership Accreditation in Indigenous Relations (PAIR) program which supports meaningful engagement with Indigenous communities across Canada by promoting fairness, accessibility, inclusion and respect. We value the rich cultural heritage and contributions of Indigenous Peoples and actively work to create a welcoming and respectful environment. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodation does not pose an undue hardship. Capgemini is committed to providing reasonable accommodation during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.Click the following link for more information on your rights as an Applicant in the United States.Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.## Job DescriptionOur Princiapl ServiceNow BusinessAnalyst (BA) SME HRSD plays a critical role in bridging business needs with technical capabilities on the ServiceNow platform specific to HRSD. This client-facing role involves gathering requirements, facilitating workshops, translating business logic into technical specifications, and supporting the implementation of ServiceNow solutions within the HRSD ServiceNow module.## Requirements**Key Responsibilities** Requirements Gathering & Analysis Lead workshops to collect and document business and technical requirements in the HRSD module area. Translate complex technical specifications into business logic and vice versa. Collaborate with stakeholders to evaluate HRSD ServiceNow capabilities and enhancements. Documentation & Communication Create user stories, process guides, end-user documentation, and playbooks. Document enhancement requests and technical specifications related to the HRSD module. Maintain clear communication with stakeholders regarding status updates and feasibility assessments. Platform Expertise & Collaboration Maintain deep knowledge of ServiceNow modules including IT Workflows, CRM Workflows, HRSD, Security & Risk, AI, etc. Partner with ServiceNow architects, developers and provisioning analysts to ensure alignment of business and technical objectives. Support UAT sessions and training for various client personas. Agile & Delivery Support Write user stories to be configured by technical developers. Work within Agile frameworks to support sprint planning and execution. Proactively identify risks, issues, and blockers and communicate through appropriate channels. Ensure deliverables are complete, consistent, and aligned with customer expectations.**Required Qualifications** Bachelor's degree in Computer Science, Information Systems, or related field. 3+ years of experience as a BusinessAnalyst or Product Specialist in ServiceNow environments including HRSD module. ITIL Foundation Certification (v4). Strong oral and written communication skills. Proficiency in Agile lifecycle and tools like ServiceNow Docs and NowCreate.**Preferred Qualifications** Experience
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$125k-150k yearly 2d ago
Business Analyst (SCM)
Worldlink Us 4.7
Atlanta, GA jobs
TITLE: BusinessAnalyst (SCM)
POSITION TYPE: Full Time (W2)
ABOUT WorldLink:
WorldLink is a rapidly growing information technology company at the forefront of the tech transformation. From custom software development to cloud hosting, from big data to cognitive computing, we help companies harness and leverage today's most cutting-edge digital technologies to create value and grow.
Collaborative. Respectful. Work hard Play hard. A place to dream and do. These are just a few words that describe what life is like at WorldLink. We embrace a culture of experimentation and constantly strive for improvement and learning.
We take pride in our employees and their future with continued growth and career advancement. We put TEAM first. We are a competitive group that like to win. We're grounded by humility and driven by ambition. We're passionate, and we love tough problems and new challenges. You don't hear a lot of "I don't know how" or "I can't" at WorldLink. If you are passionate about what you do and having fun while doing it; tired of rigid and strict work environments and would like to work in a non-bureaucratic startup cultural environment, WorldLink may be the place for you.
For more information about our craft, visit ************************* .
WHO we're looking for:
We are looking for a BusinessAnalyst (SCM) to join our team.
Role and Responsibilities:
Support collaborative supply chain management (SCM) planning process by managing and improving system-based tools. Interface with key customer contacts during weekly planning meetings, and as needed.
Conduct analysis of carrier sales, inventory, and competitive data to identify trends. Make recommendations which integrate the analysis into business plans.
Maintain database to provide real-time information regarding sales and competitive activity.
Support Financial planning processes related to the sales team: Analysis, reporting and data entry (monthly forecast cycle) as well as volume and revenue simulation of promotional cost and business impact. Support additional management activities, as required, to assist others in meeting their deadlines.
Required Experience and Education:
Minimum 3 years of equivalent work experience in Channel Management, Business Planning or Sales Operations, Data Analysis.
High school diploma or equivalent - Bachelor's degree preferred.
Superior Excel modelling (not limited to VLOOKUP & PIVOT) & PowerPoint experience.
Statistical knowledge such as regression would be a plus.
Necessary Skills and Attributes:
Self-motivated individual with the ability to thrive in a team-based or independent environment.
Detail-oriented with strong organization skills.
Ability to work in a fast-paced environment.
Limited supervision and the exercise of discretion.
High energy with excellent interpersonal skills.
Strong analytical and problem solving skills.
Excellent presentation, verbal and written communications skills.
Proven track record as a successful communicator with all levels of management.
Excellent judgment and the ability to handle escalated situations.
Proven ability to build relationships and work independently.
Physical Demands:
The physical demands described here are representative of those that must be met by contract employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the contract employee is occasionally required to stand, clean, crawl, kneel, sit, sort, hold, squat, stoop, stand, twist the body, walk, use hands to finger, handle, or feel objects, tools or controls, reach with hands and arms, climb stairs or ladders and scaffolding, talk or hear, and lift up to 20 pounds. Specific vision abilities required by the job include ability to distinguish the nature of objects by using the eye. Operate a computer keyboard and view a video display terminal between 50% - 95% of work time, including prolonged periods of time. Requires considerable (90%+) work utilizing high visual acuity/detail, numeric/character distinction, and moderate hand/finger dexterity.
Performs work under time schedules and stress which are normally periodic or cyclical, including time sensitive deadlines, intellectual challenge, some language barriers, and project management deadlines. May require working additional time beyond normal schedule and periodic travel.
WHAT we'll bring:
During your interview process, our team can fill you in on all the details of our industry-competitive benefits and career development opportunities. A few highlights include:
Medical Plans
Dental Plans
Vision Plan
Life & Accidental Death & Dismemberment
Short-Term Disability
Long-Term Disability
Critical Illness/ Accident/ Hospital Indemnity/ Identity Theft Protection
401(k)
WHAT you should know:
Our success begins and ends with our people. We embrace diverse perspectives and value unique human experiences. WorldLink is an Equal Employment Opportunity and Affirmative Action employer. All employment at WorldLink is decided on the basis of qualifications, merit, and business need. We endeavor to continue our footprint as a diverse organization by highlighting opportunities for all people. WorldLink considers applicants for all positions without regard to race, color, religion or belief, sex, (including pregnancy and gender identity), age, national origin, political affiliation, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. People with disabilities who need assistance with any part of the application process should contact us.
This job description is designed to cover the main responsibilities and duties of the role but is not designed to be a comprehensive list of all.
$61k-84k yearly est. 5d ago
Business Analyst
IDR, Inc. 4.3
Austin, TX jobs
IDR is seeking a highly skilled an experienced BusinessAnalyst to join one of our top clients in the public sector industry. If you are looking for an opportunity to join a large organization and work within a team-oriented culture, please apply today!
Position Overview/Responsibilities for the BusinessAnalyst:
A. Analyzes program policies and procedures to determine their effect on automated systems and system functional areas.
B. Analyzes and reviews complex project deliverables such as project charters, business user requirements, design documentation, test plans, and risk assessment plans to ensure business requirements are met.
C. Serves as liaison by providing consultation, documentation, and direction regarding analysis, design, configuration, testing, and policy implementation of the system.
D. Develops, documents, and revises system design procedures, test procedures, and quality standards.
E. Identifies and prioritizes the product backlog to ensure efficient use of resources.
F. Creates test plans that accurately map back to the documented business requirements or user stories.
G. Participates in user acceptance testing and testing of new system functionality.
H. Tracks, documents, and reports status of testing.
I. Identifies potential project risks and difficulties, and designs strategies to mitigate or avoid them.
J. May develop training curriculum and conduct formal training sessions covering assigned systems module.
K. Performs related work as assigned.
Required Skills for the BusinessAnalyst:
8+ years' experience performing complex business analysis and writing technical documentation
8+ years' experience reporting project status to management including risks, issues, and key decisions
Knowledge of Texas Medicaid program
What's in it for you?
Competitive compensation package
Full Benefits; Medical, Vision, Dental, and more!
Opportunity to get in with an industry-leading organization
Close-knit and team-oriented culture
Why IDR?
25+ Years of Proven Industry Experience in 4 major markets
Employee Stock Ownership Program
Medical, Dental, Vision, and Life Insurance
ClearlyRated's Best of Staffing Client and Talent Award winner 11 years in a row
$60k-85k yearly est. 2d ago
Data Analyst
Pyramid Consulting, Inc. 4.1
Dallas, TX jobs
Immediate need for a talented Data Analyst. This is a 06+months contract opportunity with long-term potential and is located in Dallas TX (Hybrid). Please review the job description below and contact me ASAP if you are interested.
Pay Range: $40 - $45/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Requirements and Technology Experience:
Key skills; Data Analyst, Data Modelling, Data Quality, Data Governance
Hands on technical Data Analysis experience
SQL and Python is a must to be able to code and demonstrate coding experience (will solve coding problems during interview)
Data Analysis process, Data Modeling, Data Quality, Metadata, Data Governance knowledge is preferred.
Healthcare knowledge will be preferred.
Microsoft Azure and Fabric experience will be preferred.
Our client is a leading Healthcare Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.
$40-45 hourly 2d ago
Business Analyst
Stonebridge Consulting 4.1
Houston, TX jobs
We're helping upstream and midstream operators adopt artificial intelligence at scale. As an AI BusinessAnalyst, you'll bridge operations and technology - capturing business needs, documenting workflows, and driving the adoption of AI-powered tools, copilots, and predictive insights.
You'll work with engineers, developers, and data scientists to translate field challenges into intelligent solutions that deliver measurable ROI.
What you'll do:
Shape requirements for AI/ML and digital solutions.
Support copilots, agents, predictive dashboards, and workflow automation.
Drive testing, training, and adoption of new AI tools.
Partner with stakeholders to unlock efficiency, safety, and sustainability gains.
What we're looking for:
Strong business analysis and stakeholder skills.
Oil & gas operational knowledge (land, accounting, D&C, production, SCADA, PI, logistics).
Familiarity with cloud and AI platforms (Azure, Power Platform, OpenAI).
Curiosity and passion for making AI real in the field.
Be part of the team bringing AI into oil & gas operations - moving beyond digital workflows to intelligent decision-making. We are actively recruiting for our growing project pipeline focused on AI transformation and adoption.
$59k-85k yearly est. 2d ago
IAM Business Analyst
IDR, Inc. 4.3
Brentwood, TN jobs
IDR is seeking an IAM BusinessAnalyst to join one of our top clients in a remote capacity. This role is essential in advancing our client's DevOps initiatives, focusing on security, compliance, and efficient user access. If you are eager to be part of a growing organization and thrive in a collaborative, team-oriented environment, please apply today!
Position Overview/Responsibilities for the IAM BusinessAnalyst:
Gather and analyze IAM requirements from stakeholders to align with security and business goals.
Collaborate with IT teams to design and implement IAM solutions that meet security standards.
Conduct gap analyses to ensure compliance with regulatory standards like ISO 27001.
Optimize identity management procedures, user experience, and access control models.
Support integration of IAM solutions with systems and APIs, resolving access-related issues.
Required Skills for IAM BusinessAnalyst:
Strong understanding of interoperability protocols such as SAML, OAuth, and SCIM.
Proficiency in IAM processes, including RBAC, provisioning, and deprovisioning.
Excellent communication skills to convey technical concepts to non-technical audiences.
Proven problem-solving abilities in complex security and access management scenarios.
Bachelor's or Master's degree in Computer Science, Cybersecurity, Information Technology, or a related field. Specialized certifications like CISSP or CISM are highly desirable.
What's in it for you?
Competitive compensation package
Full Benefits; Medical, Vision, Dental, and more!
Opportunity to get in with an industry leading organization
Close-knit and team-oriented culture
Why IDR?
25+ Years of Proven Industry Experience in 4 major markets
Employee Stock Ownership Program
Medical, Dental, Vision, and Life Insurance
ClearlyRated's Best of Staffing Client and Talent Award winner 12 years in a row
$59k-81k yearly est. 2d ago
Lead OFSAA Business Analyst (Hybrid in Tampa, FL or Denver, CO)
Noblesoft Solutions 4.3
Saint Petersburg, FL jobs
Locals Only: (Hybrid in Tampa, FL or Denver, CO) , USC or GC Candidate May Apply.
Job Title: Lead BusinessAnalyst ( OFSAA or FSDF Required)
You'll work hands-on with Oracle Financial Services Analytical Applications (OFSAA) and Financial Services Data Foundation (FSDF), diving deep into data analysis, mapping, and lineage tracing. If you're passionate about transforming complex data into actionable insights and building scalable solutions, this is your opportunity to make an impact.
What You'll Do
Act as a trusted advisor to business teams, translating requirements into technology solutions.
Develop detailed functional and non-functional business requirements for financial and regulatory reporting.
Perform data analysis and profiling to ensure quality, completeness, and consistency.
Map key data attributes from source systems to OFSAA FSDF standard models.
Write SQL queries to extract, validate, and analyze data across multiple databases.
Collaborate with cross-functional teams to design data flows, document processes, and support application development.
Contribute to project planning, estimates, and implementation strategies.
Work with UX/Design teams to visualize requirements through prototypes.
Lead small to medium-sized projects and mentor team members.
$77k-102k yearly est. 1d ago
Senior Business Analyst
The Judge Group 4.7
Houston, TX jobs
The Senior BusinessAnalyst will be responsible for the identification of solutions to meet the business needs of both internal and external clients and stakeholders. The ideal candidate would have experience in both agile (scrum/kanban) and waterfall project execution methodologies.
Essential Duties/Responsibilities:
• Interacts with business stakeholders and subject matter experts to understand project charters, business cases and objectives to gather, document and analyze business needs and translate to requirements or user stories for project execution and delivery.
• Utilizes business experience and skills to assess and advise on the practicality of alternatives, mitigating technical limitations with operational realities, to produce fit-for-purpose solutions.
• Applies available standards, methods, and tools in an effective way to produce deliverables for design, testing and implementation.
• Takes responsibility for investigative work to determine the business requirements that provide value to both internal and external customers.
• Works collaboratively with management, employees, and project and development teams to execute on prioritized work and ensure objectives, timelines and quality are met as expected.
• Builds and maintains strong relationships with all project stakeholders, including IT and business stakeholders.
• Provides level-of-effort regarding scope and complexity of business analysis deliverables and holds him/herself/themselves to the commitments made for business analysis deliverables.
• Manages requirements gathering and application gap analysis.
• Maps process in both current and future state to identify optimization, improvements and controls
• Supports project teams through all aspects of project execution including discovery, requirements gathering, user story creation, execution of testing.
• Facilitates User Acceptance Testing, including defect management.
Minimum Requirements:
• Bachelor's degree preferred; experience may be considered in lieu of a degree.
• 2+ years of experience in energy industry environment.
• Minimum of 5 years of experience in analyzing and developing business processes and participating in business processes and system improvement efforts.
• Minimum of 5 years' experience working in agile product teams or project-based teams.
• Experience working with stakeholders who have competing priorities and gaining alignment to deliver value-add projects and features.
Preferred Qualifications:
• Experience with utilizing project management methodologies including waterfall, scrum, and kanban.
• Experience serving as a product owner on a team, project, or initiative.
• Collaboration on user experience planning with cross-functional design and development teams.
• Ability to deliver real and measurable results.
• Strong verbal and written communication skills.
• Excellent interpersonal and leadership skills.
• Collaborative team player
• Strong process mapping abilities
• Experience working and presenting with senior leadership
Additional Knowledge, Skills and Abilities:
• Knowledge of project management methodologies including waterfall and agile.
• Knowledge of business analysis tools and techniques.
• Knowledge of agile, kanban, and scrum ceremonies.
• Experienced user of Microsoft Excel, Word, PowerPoint, Power BI, Visio and agile planning tools such as Azure DevOps.
• Strong problem-solving, organizational, and time management skills.
• Able to work independently and adaptable to changing priorities
$81k-107k yearly est. 5d ago
Data Moderator-Analyst - AI Data Collection
Data Freelance Hub 4.5
New York, NY jobs
⭐ - Featured Role | Apply direct with Data Freelance Hub
This role is for a Data Moderator-Analyst focused on AI Data Collection, requiring a Bachelor's in a quantitative field and 1+ years of relevant experience. Contract length is 4-6 months, with a pay rate of $17.00 - $20.00 per hour, onsite in specified locations.
Locations
Brooklyn - 1090 Carroll Street, Apt 1R, Brooklyn, NY 11225
Bordentown - 348 Farnsworth, Bordentown, NJ
Jersey City - 932 Summit Ave, Jersey City, NJ 07307
Las Vegas - 1237 Darmak Drive, Las Vegas, NV 89102
Atlanta, GA & Cleveland, OH - Onsite
Key Responsibilities
Data Sourcing and Collection: Execute and monitor data collection processes to acquire diverse, high-volume, and high-quality data sets essential for training AI/ML models.
Collaboration: Work with Data Engineers and Scientists to define and implement robust data collection methodologies and pipelines.
Analysis and Reporting: Conduct descriptive and diagnostic analysis on collected data to identify trends, patterns, and issues that could impact model performance.
Statistical Validation: Utilize statistical methods to validate data samples and test hypotheses related to data distribution and model requirements.
Reporting & Visualization: Create clear, concise reports and visualizations (e.g., dashboards) to communicate data collection progress, quality metrics, and key findings to technical and non-technical stakeholders.
Required Qualifications
Bachelor's degree in computer science, data science, statistics, mathematics, or a related quantitative field.
Freshers/ Recent Graduate/Interns/1+ years of experience working as a Data Analyst or in a similar role involving extensive data manipulation and quality assurance.
Soft Skills
Analytical and Problem-Solving: Proven ability to analyze complex data issues and develop practical, data-driven solutions.
Communication: Excellent written and verbal communication skills to articulate technical findings clearly to diverse audiences.
Attention to Detail: Meticulous approach to data management and quality control, critical for AI performance.
Collaboration: Ability to work effectively within a cross‑functional team of Data Scientists, Engineers, and Domain Experts.
Freelance data hiring powered by an engaged, trusted community - not a CV database.
Pay: $17.00 - $20.00 per hour
Work Location: In person
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$17-20 hourly 3d ago
AI Data Moderator & Analyst - Onsite Data Collection
Data Freelance Hub 4.5
New York, NY jobs
A leading freelance data services provider is seeking a Data Moderator-Analyst focusing on AI Data Collection. This role requires a Bachelor's degree in a quantitative field and 1+ years of experience in data analysis. Key responsibilities include executing data collection processes, analyzing data trends, and creating reports for stakeholders. Join us to be part of a trusted data community, with an hourly pay rate between $17.00 and $20.00, onsite in specified locations.
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$17-20 hourly 3d ago
SAP Business Process SME (17302)
The Baer Group 4.1
Mechanicsburg, PA jobs
**Federal Project - Applicant must be a United States Citizen with Active or Interim Secret Clearance**
Baer is looking for numerous SAP Business Process SMEs for a 12+-month Federal project.
Title: SAP Business Process SME
Location: Remote with limited travel to one of the following locations: Patuxent River, MD; Mechanicsburg, PA; San Diego, CA; or Norfolk, VA
Duration: 12+ months
Alignment: W2 or C2C (Vendors Not Permitted)
Project Overview:
Our client is leading the technical upgrade of their critical Financial and Procurement systems for a major branch of the Department of Defense (DoD), transitioning from SAP ECC to S/4 HANA. The project focuses on a fit-to-standard approach, minimizing customizations and aligning with S/4 HANA's standard configuration. Key efforts include defining requirements for the upgrade and supporting business process re-engineering.
Role Overview:
Process SMEs provide deep functional expertise across one or more end-to-end business process areas, supporting localized readiness, issue resolution, and process alignment as organizations prepare for and execute migration.
Supported Process Areas:
A2R - Acquire to Retire
B2R - Budget to Report
H2R - Hire to Retire
O2C - Order to Cash
P2P - Procure to Pay
P2R - Plan to Report
P2S - Plan to Stock
Responsibilities include:
Documenting and analyze current-state (“day in the life”) business processes.
Developing end-to-end process flows, variance assessments, and RICEFW inventories.
Conducting stakeholder interviews and working sessions with local users and Change Agents.
Performing issue triage and root-cause analysis for functional and process issues.
Assessing organizational readiness and identify risks to migration success.
Translating business needs into prioritized reporting and dashboard requirements.
Providing direct support before, during, and after migration events.
Requirements:
7-10+ years supporting one or more Financial or Supply Chain process areas.
Strong experience documenting complex business processes.
Prior DoD or federal ERP program experience required. Army or Navy experience is preferred.
Interim or Active Secret Clearance Required.
Company Overview:
Baer provides best-in-class engagement experiences for our consultants. Our job requirements are carefully vetted and are typically associated with pivotal programs offering tremendous opportunities to expand your skills leveraging the latest solutions.
Baer is an equal opportunity employer including disability/veteran.
ALL OPEN JOBS
$68k-93k yearly est. 3d ago
Senior Business Performance and Metrics Consultant
Pyramid Consulting, Inc. 4.1
Charlotte, NC jobs
Immediate need for a talented Senior Business Performance and Metrics Consultant. This is a 10 Months contract opportunity with long-term potential and is located in Charlotte, NC Atlanta GA and Raleigh NC (Hybrid). Please review the job description below and contact me ASAP if you are interested.
Job Diva ID: 26-00222
Pay Range: $65 - $69.45/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Responsibilities:
Act as a liaison between cybersecurity metric owners, data engineers, and governance teams to ensure accurate and timely metric development.
Support the documentation and validation of metric logic and data lineage.
Coordinate and lead standing meetings to provide updates, manage timelines, and escalate blockers or data challenges.
Review and validate data quality and completeness of metric inputs in coordination with data engineers.
Support the development of root cause commentary and trend analysis for metrics that breach established thresholds.
Partner with control and process owners to align metrics with applicable frameworks (e.g., NIST CSF, CIS, FFIEC).
Prepare clear, concise executive-level summaries and presentations on metric performance and risk trends.
Maintain oversight of multiple metrics in different stages of the build lifecycle, ensuring governance and consistency.
Contribute to continuous improvement of the metrics program, including standardization, automation, and data quality enhancements.
Key Requirements and Technology Experience:
Key Skills; Security
Data Metric, NIST, CSF,Data Governance
Bachelor's degree or five years of related experience or an equivalent combination of education and experience
In-depth knowledge of principles, practices, theories, and/or methodologies associated with the professional discipline (e.g., information technology, project management, finance, risk management, etc.)
Understands foundational concepts of other related professional disciplines. Experience managing small projects
Ability to interpret and explain complex information to a range of audiences and build consensus among different stakeholders.
Ability to provide direction and mentor less experienced teammates
Strong organizational skills with the ability to manage multiple priorities simultaneously.
Excellent written and verbal communication skills, including experience drafting executive summaries.
Proficiency in Microsoft Excel, PowerPoint, and collaboration tools (e.g., Teams, SharePoint).
5-7 years of experience in cybersecurity, risk management, technology project coordination, or data analytics.
Familiarity with cybersecurity domains (e.g., vulnerability management, DLP, IAM, cloud security, incident management).
Working knowledge of risk and performance metric design, including KRIs, KPIs, and operational indicators.
Experience gathering and documenting business requirements and translating them into actionable data or metric logic.
Basic understanding of SQL or ability to read data dictionaries and data mappings.
Exposure to cyber control frameworks such as NIST CSF, ISO 27001, or CIS.
Exposure to Agile or iterative project delivery methods.
Our client is a leading Banking Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
By applying to our jobs, you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.
$65-69.5 hourly 5d ago
Configuration Analyst
Comrise 4.3
Columbia, MO jobs
Shift : Monday-Friday 8:00-4:30 CT (flexible hours)
What level of experience, certifications, and specific skills are required?
1. 1-3 years Genesys Cloud experience
2. Experience updating and maintaining data tables
3. Experience managing operating schedules and schedule groups.
Summary:
The Consulting Configuration Analyst of Patient Contact Operations role is a key member of the Company's Contact Center Operations Support team with the responsibility of working with the Director - Contact Center Optimization to collaborate with cross-functional teams to define and document configuration management requirements, ensuring accurate and up-to-date configuration data.
DUTIES INCLUDE BUT ARE NOT LIMITED TO:
Maintaining the configuration management database.
Oversee the tracking, identification, and control of configuration items throughout their lifecycle.
Develop and maintain configuration management plans, policies, and procedures to adhere to industry standards and regulatory requirements.
Conduct comprehensive configuration audits and reviews to ensure consistency, accuracy, and compliance.
Conduct monthly scans of all environments.
Maintain version control of operational configurations for hardware and software.
Participate in the selection and deployment of configuration management tools and systems.
Work closely with stakeholders to resolve configuration-related issues and discrepancies.
Stay current with industry trends and best practices in configuration management.
Applies technical knowledge and understanding of business processes to recommend opportunities for optimizing business process through utilization of technology.
Translates and documents requirements into detailed program designs to present to leadership
Manages small projects, tracks project progress, identifies risks, communicates risks, status, and assesses potential impacts to the business.
Sphere of influence - Mid to upper management
Skilled at performing database queries of the application database to provide data
Committed to and supportive of all policies and procedures and the monitoring and enforcement of them.
Completes work independently with limited supervision.
Provide guidance to all levels of Management and other applicable leadership to resolve internal and external needs or issues.
Adheres to Code of Conduct.
Performs other duties as assigned.
KNOWLEDGE, SKILLS & ABILITIES:
Excellent communication (oral and written) skills, particularly in writing practical and data-driven proposals.
Strong attention to detail including proven ability to prioritize competing initiatives simultaneously.
Robust analytical skills with the ability to use solid troubleshooting techniques with data analytics.
Ability to think tactically, persuade stakeholders, and execute methodically.
Knowledge of relational database structure and ability to monitor processing to identify issues preferred.
Experience in related industries a plus (e.g., healthcare, contact centers, financial, data analytics and processing).
Experience with Microsoft Excel, Teradata and SQL server preferred.
Creative, entrepreneurial approach to configuration/technology possibilities.
Knowledge of hardware and operating systems.
Proven ability to identify issues and recommend solutions to others.
Experience with all phases of complex projects, including ideation, development, and implementation.
Experience with creating and presenting reports to all levels of corporate structure.
Knowledge of Contact Center Configuration/Reporting/Dialer
Knowledge of the Genesys Cloud Platform preferred.
COMPETENCIES FOR THE ROLE:
Strong communication skills - Strong verbal and written communication skills. Ability to ask probing questions and listen to understand and document business needs/issues. Communicates clearly and concisely. Able to develop and deliver formal presentations and lead meetings with management.
Problem Solving / Decision Making - Obtaining information and identifying issues and relationships relevant to achieving a goal or vision; committing to a course of action to accomplish a goal or vision after developing alternatives based on logical assumptions, facts, available resources, constraints, and organizational values.
Customer Focus - Seeks to understand the customer, creates customer-focused practices to prevent issues, and assures customer satisfaction.
Planning and Organizing - Establishing courses of action for self and others to ensure work is completed efficiently. Able to manage a number of projects/assignments.
Quality Orientation - Accomplishing tasks by considering all areas involved, no matter how small; showing concern for all aspects of the job; accurately checking processes and tasks; being watchful over several time period cycles.
Continuous Learning - Identifying new areas for learning; creates and takes advantage of learning opportunities; consistently gains knowledge and skill on the job and learning through their application.
Building Partnerships - Identifying opportunities and taking action to build strategic relationships between one's area and other areas, teams, departments, units, or organizations to help achieve business goals.
Innovation - Views difficult situations and/or problems as opportunities for improvement resulting in innovative solutions while trying different/novel ways to embrace change.
Tactical Execution - Oversees the development, deployment and direction of complex programs and processes along with back end audit confirmations.
Project Management - Assesses work activities and allocates resources appropriately.
Organization - Proactively prioritizes needs and effectively manages resources.
EDUCATION:
Bachelor's degree in Computer Science, Analytics, Information Systems, Business Administration, Engineering or a related field of study required.
Equivalent relatable experience may substitute degree requirement.
EXPERIENCE:
5+ years of experience in related positions for Configuration/Contact Center
Healthcare/Contact Center/Genesys Cloud experience is preferred
$51k-68k yearly est. 3d ago
Associate Analyst, IT Asset Management
Comrise 4.3
New York, NY jobs
Duration: 12-month Contract
Pay Rate: $31-33/hour on W2
Hours: Monday to Friday 8:30am to 5:00pm
Team: IT Asset Management
Top 3 technical skills: ServiceNow, Jamf, Intune
Job Summary:
Analyzes complex business problems to be solved with technology, integration, or workflow solutions.
Identifies gaps and provides technical expertise in business requirements for system functional specifications and scales new and current systems, processes and procedures in a cost effective manner.
Configures system settings and options; plans and executes unit testing to meet business requirements.
Designs and documents details of technological solutions.
May provide consultation to users in the area of technology and/or lead cross-functional linked teams to address business or systems issues.
May support and write automated testing scripts reports, code, and business logic.
Able to establish and maintain relationships with technology vendors as needed.