Gas operation manager job description

30% Project Management: Develops and maintains scope, schedules and budgets for personnel, materials, and other resources as required to ensure the judicious completion of system required maintenance, inspection, construction, service and operations projects. Establishes and articulates departmental goals, priorities and expectations. Plans, organizes and supervises the work of supervisory personnel and field crews to ensure efficient and effective performance. Manages relationships with labor unions and represented employees to resolve conflict and ensure effective work practices. Ensures that system operation, construction, service and maintenance activities comply with all federal, state, and local regulations, as well as company standards.

o Directs and develops goals, objectives and schedules to conduct regulatory required maintenance and inspection activities. Implements the plan with emphasis on quality, and regulatory compliance.

o Directs a comprehensive damage prevention program. Ensures the program is implemented utilizing guidelines from industry best practice, regulatory requirements and company standards.

o Directs construction activities used for the expansion and/or replacement of the gas distribution system. Implements the plan with a strong customer focus and efficient and effective utilization of resources.

o Directs the activities of the gas service workers in the administration of service functions and meter handling.

o Directs emergency response activities including standby preparedness and response to interruptions of gas service.

o Ensures the timely completion of all necessary records, paperwork, and documentation needed for accounting, regulatory, asset management, and related purposes.

o Ensures successful cross-boundary interface with other functional areas in the value chain including procurement & inventory, plant records, plant accounting, engineering, and customer service.

15% Operational Performance: Ensures reliable and cost effective distribution of gas to Unitil customers. Prepares, maintains, and analyzes statistics to measure departmental performance. Benchmarks performance to internal and external sources of data to assess the effectiveness of operating practices and results. Establishes and meets challenging goals to achieve ever higher standards for performance and results. Ensures that operating criteria and standards are aligned with corporate objectives as well as applicable codes, regulations, and industry standards.

o Collaborates with other operations and engineering groups to construct, operate and maintain contemporary, cost-effective, reliable and safe gas and production systems in accordance with appropriate industry codes, regulations, and practices.

o Promotes continuous improvement of all field work activities that affect the gas system by developing and implementing an effective QA/QC audit program that utilizes necessary benchmarks from industry and regulatory standards.

o Develops goals, objectives and strategies to foster a performance driven culture centered on efficiency and effectiveness, while striving to achieve a cooperative relationship between Unitil’s labor unions and management.

o Fosters an environment and culture of workplace safety, where employee safety and well-being are an integral part of operational performance.

15% Leadership: Develops and maintains a high performance work force; acknowledges and rewards employee’s strengths and accomplishments. Fosters a work environment of commitment and achievement, setting high performance standards, and providing the direction, training, and development needed to achieve these standards. Articulates and generates enthusiasm for the Company’s mission and goals. Leads by example; demonstrates a strong commitment to Unitil’s Core Principles and values and instills this same commitment in all employees.

o Hires and retains talented and motivated employees. Identifies essential skills, provides appropriate training, and clearly articulates expectations for conduct and performance.

o Optimizes relationships between labor unions and management. Identifies short term and long term strategies for effective labor relations and labor negotiations.

o Communicates openly by regularly discussing company strategic plans and goals with all employees, encouraging two way communication and incorporating their feedback.

o Confronts issues, addresses conflict, resolves problems and recommends solutions, which may sometimes require taking a tough principled stand, even if unpopular.

15% Financial Controls and Results: Responsible for the effectiveness of departmental controls; fosters an appropriate control environment including employee understanding and appreciation of critical controls, control activities, controls monitoring, risk assessment, information and communication. Ensures departmental O&M and Capital budget results are achieved within established guidelines. Collaborates with other operations functions to develop and manage the local operations and maintenance budget, and with engineering to develop and manage the annual capital budget of additions and improvements to the energy delivery system:

o Designs, monitors, and “owns” control activities that are integral to internal business processes; assesses risks and implements improvements as needed.

o Directs cost-effective scheduling and implementation of construction and maintenance projects ensuring optimum utilization of both internal and external (contract) labor force.

o Approves budgeted projects and expenditures; reviews and tracks schedules, expenditures and construction progress relative to budget.

15% Regulatory Compliance: Accountable for the regulatory compliance for all activities that fall within functional responsibility, as prescribed by the 49 CFR 192, Maine PUC 420, N.H. PUC 800, MA CMR 220, Unitil O&M Manual and the Unitil Design & Construction Manual. These duties include the following:

o System construction projects

o System maintenance activities

o Leak Survey’s

o System Inspections

o Employee Training

o Employee Qualification (OQ)

o Contractor Qualification (OQ)

o Documentation and QA/QC audits of departmental activities

o Record keeping and documentation

o Performance metrics

o Regulatory reporting

10% Strategic Projects: Oversees the analysis and resolution of complex and difficult problems where only general operational guidelines or business principals are available. Champions business opportunities and solutions to strategic issues; participates on cross-functional teams to formulate strategy and develop new approaches to key business challenges. Collaborates on the development and implementation of new systems, processes and procedures to improve the efficiency and effectiveness of the company’s operations at the enterprise level.

o Collaborates with colleagues on cross-functional teams to pursue opportunities for growth and value creation (e.g., gas expansion, new utility services, and asset acquisition).

o Collaborates on the development and implementation of new technology systems to improve operational efficiency and effectiveness (e.g., GIS, AMR, and work management).

o Develops organizational solutions, and recommends structural changes, to address changing business needs.

As Needed Capitalizes on unplanned opportunities and responds to unforeseen situations; undertakes and completes assignments and special projects as assigned by management.

Qualifications

• Bachelor's Degree in Engineering, Business, or curriculum compatible with the requirements of the position or equivalent work experience.

• 10 years of progressively responsible experience, including proven supervisory/management experience.

• Must posses Operator Qualification (O.Q.) certification based upon the requirements set forth in D.O.T. 49CFR192, Subpart N.

• Must accept supervisory standby on an as needed basis.

• Must reside within a specified geographic area and be available for duties during times of system emergencies.

Last updated: 10-3-22

Oil, Gas, & Chemicals (OG&C) SAP - Manager

Are you looking for a career trajectory that few other organizations can offer in SAP? What about access to a high-quality portfolio of businesses and clients with opportunities to work across capabilities, industries, and geographies - in roles and on projects aligned with your SAP skills? If this matches your interests and aspirations Deloitte may be right for you.

Work you'll do

As a Deloitte Manager you will manage and deliver large, complex client engagements that identify, design and implement creative business and technology solutions. Our Managers are expected to contribute to the firm's growth and development in a variety of ways, including:* Engagement Management: manage engagement risk and project economics including planning and budgeting, manage accounts receivable, define deliverable content and ensure buy-in of proposed solutions from client top management* Business Development: develop and maintain contact with top decision makers at key clients, organize and lead pursuit teams, participate and lead aspects of the proposal development process, contribute to proposal pricing strategy* Practice Development & Eminence: develop solutions and methodologies, develop "thoughtware" and "point-of-view" documents, public speaking and publication in industry periodicals* People Development: perform role of counselor and coach, provide input and guidance into the firm's staffing process and actively participate in staff recruitment and retention activities

Required qualifications

* Bachelor's Degree* Functional/technical proficiency with at least 3+ full lifecycle SAP implementations and 10+ years of experience* At least 6 years of SAP experience implementing SAP. Applications include SAP S/4HANA and Cloud (Hybris, Ariba, IBP, SuccessFactors, and SAP S/4HANA Public Cloud)* Must have expert level experience in one of the following modules: FICO, EAM, EPPM, PS and/or IS-OIL* 3+ years Oil, Gas, and/or Chemicals experience required* External Consulting experience at the Manager level required* Limited immigration sponsorship may be available.* Ability to travel up to 50%

Preferred Qualifications

* Master's degree preferred* Experience defining systems strategy, developing systems requirements, designing and prototyping, testing, training, defining support procedures and implementing practical business solutions under multiple deadlines* Adept at implementing technology-enabled business solutions for clients as part of a high-talent team and as a team lead or Project Manager* Experience collaborating and developing client relationships, to develop new opportunities with clients, and identify engagement follow-on* Strong project management, configuration and design skills* Must have a demonstrated strong desire to excel and be committed to building eminence

The Team

SAP

The full potential of SAP solutions isn't just about technology, it's also about driving sustainable business value. At Deloitte Consulting LLP, our SAP specialists deliver the technology and services to help our clients meet business performance goals and improve processes. As an SAP Global Partner we provide a broad range of consulting services, from HR, CRM and supply chain to finance transformation. Learn more about our SAP practice

Oil Gas & ChemicalsThe Oil, Gas & Chemicals sector is facing unprecedented change in a quickly evolving digital era. Improving the customer experience has never been more critical to business success. Clients are increasingly focused on maintaining and growing their assets while simultaneously searching for cost-effective and safer ways to access, extract and sustain key resources. Deloitte currently serves the majority of the global Oil & Gas and Chemicals corporations on the Fortune 500 list, assisting them in facing these business challenges. Moving forward, we have launched a growth strategy to at least double our marketplace footprint over the next 3-5 years. We are committed to helping our clients work with newly empowered customers, hyper-connected digital ecosystems, and expansion in data all while collaborating with Deloitte's Offering Portfolios.

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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

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Responsible for ensuring the accurate and timely submission of all State and Federal mandated filings and reports. Develops a shared commitment to provide value added services associated to pipeline safety compliance, Integrity management and the SMS program initiatives. Drives continuous improvement efforts in pipeline safety compliance processes for operations and construction. Leads the investigation and development of responses to Regulatory notices of probable violations and other inquiries. This position will support all Eversource Gas Operations. The Manager is responsible for developing, managing and developing the Compliance Team.

Essential Functions:
Develops and maintains working relationships with Operations, Construction and Regulatory partners.Coordinates and leads State and Federal Regulatory program audits.Completes timely filings of Consent Orders. Coordinates the development and timely filing of action items associated with Compliance Agreements.Maintains awareness of proposed new and revised State and Federal regulations. Supports providing summary updates to gas leadership with potential impacts to gas operations.Leads, administers and coordinates the collection and organization of data and file State and Federal mandated reports and specific compliance filing requirements Participates with Gas Business Directors, Regulatory and Legal in the development of strategies, policies and objectives for Operations, ensuring that regulatory programs are integrated with overall Company goals and objectives.Administers and coordinates investigations and responses to Commissions/DOT on reportable events.Develops and provides testimony and Discovery responses in regulatory proceedings.Coordinates internal audits, including preparing and responding to findings in collaboration with Program Administration. Leads preparation for Commission Audits. Prepares preventative strategies to eliminate repeat offenses.Leads investigations and responses to NOIs, NOPVs, Warning letters and exit letters and drive strategy for mitigating potential fines.Coordinates with Operations, Engineering, Regulatory and Legal to develop the position of the Company with respects to the facts and identified State and Federal regulation violations. Presents the position of the Company and leads the discussion at the Informal conference.Key Stakeholder on decisions to update company O&M policies and procedures.Supports the State operational safety culture and an environment of mutual trust for pipeline safety Point of contact for legal department, providing Operations expertise to help gather data, coordinate reports, and provides a technical review of reports.Monitors and responds to regulatory filings and proceeding at state and federal level.
Qualifications:
Technical Knowledge/Skill:
Strong leadership and administrative abilities.Creativity to develop compliance programs. Ability to establish a culture of safety, reliability, efficiency, and compliance.Effective communication with different groups, including operations staff, maintenance staff, engineering departments, human resources, federal, state, and local regulators, external stakeholders, and other Eversource corporate groups.Familiar with the overall operation of natural gas distribution companies.Demonstrated knowledge of field operations Policies and Procedures, state and federal regulations including DOT Pipeline safety RegulationsAbility to clearly and effectively write, implement and maintain manuals and procedures
Education:
Bachelor's degree in business, engineering, or related discipline from an accredited college or equivalent work experience
Experience:
Minimum of ten (10) years operations experience in natural gas distribution field operations or equivalent operations and compliance experience.Previous supervisory or management experience that demonstrates the required skills and competencies.

Working Conditions:
Must be available to work emergency storm assignment as required.Must be available to travel between MA/CT/NH as necessary.

Worker Type:
Regular
Number of Openings:
1
EEO Statement

Eversource Energy is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, disability status, or protected veteran status.

VEVRRA Federal Contractor
Vaccination Information:

Eversource requires all new employees to be fully vaccinated for COVID-19 by their first day of employment. If you have any concerns regarding compliance with this requirement, you will need to discuss your concerns with Eversource's HR department after you have been made a conditional offer of employment. Eversource does not require applicants to discuss vaccination status prior to receipt of a conditional offer of employment and complies with all applicable laws.
Emergency Response:

Responding to emergency situations to meet customers' needs is part of every employee's role. If employed, you will be given an Emergency Restoration assignment. This means you may be called to assist during an emergency outside of your normal responsibilities, work hours and location.