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Gas station manager skills for your resume and career

Updated January 8, 2025

3 min read

Below we've compiled a list of the most critical gas station manager skills. We ranked the top skills for gas station managers based on the percentage of resumes they appeared on. For example, 34.6% of gas station manager resumes contained customer service as a skill. Continue reading to find out what skills a gas station manager needs to be successful in the workplace.

15 gas station manager skills for your resume and career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how gas station managers use customer service:

Extended superb customer service and outstanding attention to detail skills while managing and supervising all station operations.
Filed daily paper work to be sent to accountant, managed employee scheduling, and provided customers with satisfactory customer service.

2. Bank Deposits

Any money that a customer chooses to leave with their bank account is a deposit. Deposits can vary in amounts and different banks have limits on the deposits their customers can have as a minimum. Banks charge customers for deposits especially when a teller is used by the customer to deposit money into their account.

Here's how gas station managers use bank deposits:

Reconcile all shifts and make sure the paper work balanced Counted the cash and made the bank deposits.
Managed all bank deposits, outgoing expenses, accounting and weekly payroll.

3. Food Safety

Here's how gas station managers use food safety:

Supervised daily operations to ensure that food safety, product preparation, cleanliness and inventory control standards are maintained.
Led compliance oversight efforts through checklist execution relating to Associate/Customer Safety, Environmental, Pest and Food Safety execution.

4. Gas Supply

Here's how gas station managers use gas supply:

Maintained effective liaison with vendors and suppliers to ensure timely and accurate delivery of gas supply and convenience store merchandise.
Directed the Company s gas supply audit program that resulted in gas purchase savings.

5. Payroll Info

Here's how gas station managers use payroll info:

Submit bi-weekly payroll info (payroll changes, new hires and terminations).

6. Customer Complaints

Here's how gas station managers use customer complaints:

Resolve customer complaints, orientate each new hire on the basics of the facility and explain the training schedule.
Handled customer complaints with a view to resolving them in an efficient and satisfactory manner.

7. Sales Transactions

Sales transaction is defined as the completed agreement between two or more parties involved in selling and payment of goods or services in exchange for money. The steps or procedure done is called sales transaction, which may include negotiation or bargaining, settlement of agreement including the agreement on the price, discount, and payment method whether this will be on cash basis or installment. The buyer may inquire about the product or services during the sales transaction and making the necessary adjustment with the seller until they come up with a specific agreement.

Here's how gas station managers use sales transactions:

Assist customers, processed sales transaction, maintained visual merchandising standards, overall cleanliness and organization.
Balanced inventory transactions, documented daily sales transactions and communicated results to the district manager.

8. Inventory Control

Here's how gas station managers use inventory control:

Managed inventory control with responsibility for the sourcing and scheduling of deliveries
Answer and resolve customer needs and objectives * Maintain inventory controls of materials, items and products.

9. POS

POS is an abbreviation of "Point of Sale" which is the time and place where a customer completes a transaction. It can either be a physical shop that consists of POS terminals or a virtual shop. A POS system helps simplify the retail functions and track important sales data.

Here's how gas station managers use pos:

Perform opening and closing procedures including deposit verification using POS system and ordering all currency for store function and operations.
Resolved POS Systems issues by utilizing Management designated freedom to act to resolve issues efficiently and expediently.

10. Fuel Pumps

Here's how gas station managers use fuel pumps:

Maintained the fuel pumps and storage tanks so they function safely and efficiently.
Maintain the fuel pumps and Adjust gasoline prices.

11. Store Operations

Here's how gas station managers use store operations:

Maintained consistent correspondence with all levels of management through email, conference calls and face-to-face interaction concerning store operations and management.
General maintenance of stores - monitors customer experience/ satisfaction in order to achieve repeat business -ensuring completion of daily store operations -payroll

12. Convenience Stores

Here's how gas station managers use convenience stores:

Structured and implemented a stock reordering system for the convenience store items and gasoline shipments.
Facilitated the delivery of goods and merchandise for the gas station and convenience store.

13. Sales Reports

A sale report also known as the sales analysis report provides an overview of the situation of the sales within a company. It reveals various trends occurring in the sales numbers over a certain period. It also analyses the steps of the sales funnel, projects areas for improvement along with the performance of sales executives.

Here's how gas station managers use sales reports:

Opened store, prepared deposits, and sales reports, Monitored Gas Boy pump activity and customer accounts activity report.
Maintained, organized, and executed weekly sales reports, including analysis of factors affecting trade as relating to business productivity.

14. Inventory Management

Here's how gas station managers use inventory management:

Manage daily operations including sales, inventory management and employee management
Coordinated Incoming/Outgoing Purchases * Ran Inventory Management System * Assisted the Sales Coordinator in scheduling * Handling A/P and A/R with Quickbooks

15. Sales Floor

The sales floor is the area in a company or a business that is specified for retail activities or is designated as the selling area of the shop. A car showroom can be considered a sales floor, as it has cars in its display which are to be sold. A sales floor is generally crowded with sales assistants who are there to help you out while you can search and check out the products. Generally a sales floor has free access to the public and they can observe, view and get information about the product that is being sold.

Here's how gas station managers use sales floor:

Coordinated and executed sales floor plans according to corporate standards; maintained required merchandising concepts, plan-o-grams and brand specifications.
Attracted customers by originating display ideas; constructing or assembling prefabricated display properties; producing merchandise displays on sales floor.

What skills help Gas Station Managers find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

List of gas station manager skills to add to your resume

The most important skills for a gas station manager resume and required skills for a gas station manager to have include:

Customer Service
Bank Deposits
Food Safety
Gas Supply
Payroll Info
Customer Complaints
Sales Transactions
Inventory Control

POS
Fuel Pumps
Store Operations
Convenience Stores
Sales Reports
Inventory Management
Sales Floor
Cash Control

Store Orders
General Maintenance
Financial Reports
BP
HR
Service Stations
Store Policies
Government Regulations

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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