Office Manager jobs at GI Associates - 253 jobs

At Diversicare of Bessemer, we're more than just a company - we're a passionate community dedicated to caregiving excellence. If you're driven by a desire to make a difference in the lives of patients and residents, then we invite you to be part of our extraordinary team. Why Choose Diversicare: We're Proudly Agency-Free: Unlike other companies, we believe in building a direct connection with our team members, fostering trust, respect, and collaboration. Compassion-Driven Culture: At Diversicare, we value trust, respect, customer focus, compassion, diplomacy, appreciation, and strong communication skills. We're committed to creating a warm, caring, safe, and professional environment for both our customers and our team. Competitive Benefits: We offer a comprehensive benefits package that includes medical/dental/vision coverage, an excellent 401k plan, tuition reimbursement, vacation, holiday, and sick time, long and short-term disability, and much more. Room for Growth: Join a dynamic environment where you can grow in your career and make a lasting impact on the healthcare industry. Meaningful Mission: Our mission is to "Improve every life we touch by providing exceptional healthcare and exceeding expectations." A mission we truly live and breathe. Core Values: We are guided by five core values - Integrity, Excellence, Compassion, Teamwork, and Stewardship, as well as 12 Service Standards. Ready to be a part of our compassionate team? Apply now and help us make a difference in the lives of our patients and residents. Join Diversicare Healthcare Services today! As the Business Office Manager, your primary responsibilities will include: - Accurately recording cash receipts in the relevant accounts. - Maintaining crucial billing and financial data for resident business files. - Balancing resident trust accounts on a monthly basis. - Coordinating month-end closing procedures and reporting essential information to the Support Center. - Collaborating with the nursing home Administrator to perform and coordinate collection efforts. - Managing accurate records of payor sources and explaining bills to residents when necessary. - Ensuring accounts receivables are recorded correctly. - Reconciling room and board details with monthly census figures. - Upholding strict confidentiality of all information. - Effectively communicating with residents, families, center team member, and the care coordination team. - Meeting deadlines for billing and reporting with precision. To excel in this role, you will need: - A high school diploma or G.E.D. - Preferably, one to two years of experience in accounts receivable or bookkeeping within the long-term care or healthcare industry. - Proficiency in using calculators and computer software. - Excellent interpersonal skills to collaborate effectively with residents, families, and external agencies.

Beacon is a successful and national private-equity backed behavioral health company providing residential-based services and supports to children and adults with Intellectual and Developmental Disabilities, Severe Mental Illness, Autism, and high-acuity behaviors. All activities related to this position must be delivered in compliance with the company's policies and procedures, accreditation standards, state and federal licensing requirements, HCBS guidelines and the contractual requirements of Community Mental Health Agencies and other regulatory bodies. As a Beacon employee, you are expected to be aligned with the goals and mission of the organization, and to perform in accordance with our “I CARE” core values of the organization - Integrity, Compassion, Advocacy, Respect and Excellence. *Responsibilities/Essential Functions *(Daily, Weekly, Monthly, Quarterly, Annually, or as needed) * Always be compliant with all company and regulatory policies and procedures. * Operate assigned home(s) in a manner that will ensure company goals including meeting or exceeding our home budgets and clinical effectiveness set by the company and/or our customers. * Supports and supervises assigned Direct Support Professionals (DSPs), ensuring each has the training and skills to successfully provide high-quality care. * Maintains assigned home(s) and ensures good working order of all related systems, facilities, and furnishings. * Assign repairs and maintenance duties to staff when possible. Contact the Beacon maintenance department or direct supervisor to address facility maintenance issues. * Assists direct supervisor with contracting for approved services, and direct and evaluate the performance of contractors providing needed services. * Responsible for maintaining cleanliness of assigned home(s) and vehicle(s) by developing daily duties and responsibilities for all employees for each shift. * Communicate daily with direct supervisor. * Manage the on-call responsibilities. Reports on- call hours to direct supervisor as needed. * Responsible for reviewing or sending direct supervisor important topics for monthly home meetings. * Responsible for preparing the meeting room and scheduling staff for meetings. * Build positive relationships with referral sources, government and licensing agencies, and assist in coordinating admissions for individuals served, as needed. * Collaborate with Beacon leadership and various functional areas to improve the quality of operations, compliance, residential care, and employee performance. * Always maintain professional conduct and ensure the same from the home staff when on duty. * Perform other duties that may be assigned or established by the company. *Regulatory, Contractual, and Accreditation Compliance Responsibilities: * * Responsible for contacting direct supervisor if someone from a regulatory agency, adult protective services, an investigating body, or police arrives at the home. Cooperates with investigation as directed or required (As events occur). New Jersey employees must cooperate with Department of Human Services (DHS) Staff during an inspection or investigation. * Complete incident reports in the company electronic system timely and send a copy to direct supervisor for approval. Once approved, the home manager is responsible for filing the report in the incident report (IR) in designated area. * Ensure that all incident report actions, and corrective action plans (CAP) and/or plans of correction (POC) are implemented accurately and timely. * Assists direct supervisor with annual documentation updates for individuals served. Responsible for informing direct supervisor of Individuals status changes that required updates to protocols or documentation. * Ensures compliance with employee training and certifications to meet licensing standards, recipient rights, and accrediting bodies. * Communicate with state and local regulators openly and as a respected and reliable partner. *Census and Budget Responsibilities: * * Works collaboratively with direct supervisor, referrals, and regional team to effectively manage census, including Leaves of Absence (LOAs) for assigned homes to ensure budgeted revenue targets are successfully met or exceeded. * Responsible for getting the direct supervisor all logs and documentation that support the care provided and other documentation as needed. * Manages assigned home(s) payroll costs: 1) through effective recruitment/hiring and staff retention; 2) by working with direct supervisor to analyze and maintain good staff scheduling practices; and by 3) monitoring and correcting trends that impact costs such as “no shows,” terminations, and overtime. * Manage the home budget, petty cash fund and individual funds in accordance with company policies. Assures all financial reporting (payroll, petty cash, individual funds, billing, etc.) is timely and accurate. * Ensures that time-and-attendance and payroll reporting is accurate. *Staffing and Human Resources Responsibilities: * * Responsible for keeping direct supervisor informed of current and future staffing changes or shortages. * Monitors and maintains employee scheduling and time worked to annual budget. * Responsible for ensuring open shifts are staffed and finding replacement staff as required. * Oversee all residential care related functions at assigned house or program. Works collaboratively with direct supervisor, HR, Training and Recruiting to complete candidate interviews, staff evaluations, separations, and training of new employees. * Responsible for informing direct supervisor of personnel issues requiring monitoring, counseling, or feedback. Responsible for completing COS once disciplinary action is determined by direct supervisor. * Conducts on-site training for direct support professionals and develops teams that support each other to perform the daily responsibilities of home(s). * Responsible for notifying employees that they are scheduled for a class, and the date, time, and location of class (Direct supervisor will schedule, monitor and track). * Establishes goals and provides feedback to direct support professionals (DSPs) on annual performance reviews. * Ensures all new employees are welcomed, receive orientation, and are integrated into the team. * Provides check-in discussions with direct reports on a monthly basis. *Clinical and Individuals Served Care Responsibilities: * * Collaborate with direct supervisor and clinical team to ensure proper clinical actions are taken to maintain or improve Individuals' health, safety, and stability. * Collaborates with direct supervisor and clinical team in overseeing the Individuals activities and programs and identifies ways to improve how these programs can enrich the Individuals social, emotional, mental, and physical needs as well as increase their home involvement and independent living skills. * Communicates regularly with all internal and external clinical, medical, and regulatory agencies as required * Attend and ensure DSPs attend Individuals functions as scheduled and maintain regular Individual interaction in accordance with their person-centered plans. * Ensure DSPs regularly assist Individuals in skill building and community activities. * Works with direct supervisor in the review of each Individuals status and ability to perform under the terms and conditions of our respective contracts. * Apply trauma informed care: recognizing the presence of trauma symptoms and acknowledging the role trauma may play in an individual's life including service staff. * Promote trauma informed care at all levels of the organization and help create a culture that is sensitive and responsive to the feelings of our individuals to help our staff overcome and avoid responding negatively to stigmas they will never truly understand. *Quality Assurance, Monitoring and Reporting Responsibilities: * * Oversee all administrative, clerical record-keeping, clinical record-keeping, medication administration, transportation, and coordination of care duties at assigned home site(s) (Daily). * Completes/conducts Fire and Emergency drills as required. * Submits accurate daily entries in the electronic health records (EHR). * Routinely monitor physician-directed meal plans, kitchen sanitation, meal quality, the quality and appearance of service and staff, cleanliness of space, and Individual satisfaction. * Responsible for ensuring tasks on the daily reminder list are completed timely and informs direct supervisor of any deficiencies. * Responsible for keeping direct supervisor and HR informed timely of work injuries within 24 hours. * Conduct random home and vehicle inspections and correct any violations of company policy as soon as possible. * Conduct random Individual(s) audit reviews and communicate findings to your direct supervisor, and clinical and operations' leadership. * Maintain confidential (HIPAA (Health Insurance Portability & Accountability Act) compliant), * Individual Served, prospective Individual, and employee of Beacon. * Monitor and ensure positive individual, family, community and regulatory agencies and employee relations by responding promptly and appropriately to their needs, requests, concerns, and suggestions (Daily). * Preserve and protect the privacy, confidentiality and security of all medical records, proprietary and other confidential information relating to Beacon Specialized Living Services, Inc., its individuals served, Team Members, activities, and affiliates, in accordance with all applicable laws (especially HIPAA (Health Insurance Portability & Accountability Act)) and contract terms. * Promote Beacon positively and model our core values in everyday behavior. * Understand how to approach and communicate with all Individuals including those who are cognitively impaired. * Treat Individuals, family members and other team members with dignity and respect while responding to their needs. * Maintain and sustain a safe community environment and workplace. * Cooperates with Beacon Specialized Living, the Department of Human Services (DHS) staff or any other regulatory body during any inspection, investigation or inquiry. * Follow Beacon's policies, procedures, and manuals. *Professional Conduct and Management Effectiveness: * In addition to evaluating your work performance you will be evaluated for the following work behaviors: * *Job Knowledge: *Depth and breadth of knowledge supporting our organization goals. * *Quality of Work: *Freedom from errors and mistakes, timeliness. Accuracy, quality of work in general. * *Quantity of Work: *Work output of the employee. * *Reliability: *The extent to which the employee can be dependent upon to be available for work, do it properly, and complete it on time. The degree to which the employee is reliable, trustworthy, and persistent. * *Initiative and Creativity: *The ability to plan work and to go ahead with a task without being told every detail and the ability to make constructive suggestions. * *Judgment: *The extent to which the employee makes decisions which are sound. Ability to base decisions on fact rather than emotion. * *Cooperation: *Willingness to work harmoniously with others in getting a job done. Readiness to respond positively to instructions and procedures. * *Attendance: *Faithfulness in coming to work daily and conforming to scheduled work hours. * *Planning and Organizing: *The ability to analyze work, set goals, develop plans of action, utilize time, and delegate work as appropriate. Consider the amount of supervision required and the extent to which you can trust employees to carry out assignments conscientiously. * *Directing and Controlling: *The ability to create a motivating climate, achieve teamwork, train, and develop, measure work in progress, and take corrective action. * *Decision Making: *The ability to make decisions and the quality and timeliness of those decisions. * *Problem Solving: *The ability to assess a problem, identify options or solutions, formulate * execute the plan, and achieve and sustain positive outcomes. * Embrace, support, and manage the business in accordance with Beacon's Mission and Core Values. *Education & Qualifications: * * A minimum of 2 years of college coursework in business, social science, or a related human service discipline strongly preferred. High school diploma or GED required. * 2-3 years' previous leadership experience working in a healthcare or behavioral healthcare related field preferred. * 1-2 years' previous management or supervisory experience preferred. * Approved by state, federal and government entities to work within BSLS programs. * Required to maintain industry required trainings and TB screenings (for select markets). * Must be able to pass a criminal background check. * Must successfully submit to and meet the requirements of the following, Central Registry, CARI (Child Abuse Registry), Criminal Background check and drug testing.)- New Jersey requirement only. * Excellent communication skills, both verbally and in writing. * Demonstrate the ability to identify and assess problems, develop solutions, and problem-solve successfully. * Demonstrates all core competencies related IDD services and individuals with mental health concerns. * Attention to detail and ability to multitask. * Ability to complete required training in connection with accrediting agencies, state and local regulatory agencies, and other government bodies. * Must possess a valid Driver's License. * Ability to use office equipment and information technology software. * Ability to physically and emotionally work with individuals who possess mental illness and co- occurring disorders. * Ability to work in an environment with the potential for exposure to physical aggression from individuals served. * Ability to work in an environment with the potential exposure to infectious disease. *Required Information Technology (IT) Systems Skills and Proficiency: * Beacon Specialized Living Services (BSLS) uses a variety of information technology information systems including Microsoft Office 365 including Word, Excel, Power Point, Outlook, Teams, and OneDrive; HRIS systems, Attendance and Time Clock systems, Electronic Health Record and Electronic Medication Administration Record keeping systems, Clarity, and others.HM will be responsible for learning and becoming proficient with these IT systems and others that BSLS may deploy or change in the future. *Physical Demands and Work Environment: * The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform essential functions. *Physical demands: * * While performing the duties of the job the employee must be able to move about the home or community 50% of the time and can bend, squat, stand, kneel, push, pull, walk, and reach above shoulder. Employees must be able to remain in a stationary position 50% of the time. * Ability to lift and carry objects up to 50 pounds for short distances (5-10 feet) daily. * The employee will climb (8-12) stairs 8-10 times per day. * The employees will operate a computer and other office productivity machinery, such as a copy machine and computer printer. Ability to access, input, and retrieve information from the computer and use information technology systems as noted above. * The employee must be able to prepare meals which require the use of an oven, stove or microwave that may require overhead reaching. * Complete laundry services that include sorting, washing/drying, and folding. May be required to carry loads of laundry up and down (8-12) stairs. * Grocery shopping that includes driving to the grocery store daily to grocery shop, carrying full grocery bags of groceries up and down stairs (8-12), and reaching and stooping to put away groceries. * The employee will perform cleaning activities, which include mopping, sweeping, and vacuuming that require regular lifting, turning, bending, and reaching. * Provision of personal care to Individuals Served, transferring of individuals: from bed to chair, chair to standing, sit to standing that requires the strength to assist lifting to a 200-pound Individual. * Constantly communicate and exchange information with team members. * Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus to compare and distinguish administrative data and figures. Ability to make general visual observations of facilities or structures, for safety inspections and hazard identification. * Hearing ability to perceive the nature of sounds at normal speaking level with or without correction. Ability to receive detailed information through oral communication, and to make discriminations in sound. * Dexterity of hands and fine finger movements for medication distribution, manual dexterity to handle objects. * Read/comprehend, write, communicate orally, reasoning, and analytical abilities, and mental flexibility. Proficient in speaking, reading, and writing the English language required. * Ability to effectively perform verbal and physical interventions recommended by the CPI System training. * Duties performed routinely require exposure to blood, bodily fluid, and tissue. *Work Environment: * * While performing the duties of this job, the employee continually works in a typical home setting or in the community at various stores, restaurants, entertainment venues, etc. Work may involve the treatment of non-cooperative individuals served with psychosocial problems and needs, or chronic and acute health problems. * The work environment presents situations that cause stress and anxiety due to an individual's behavior. * The noise level in the work environment is usually moderate. * The employee may be exposed to cold, heat, dust, or smoke. *AAP/EEO Statement:* It is the policy of Beacon to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Beacon will provide reasonable accommodation for qualified individuals with disabilities. As an employee of Beacon Specialized Living Services (BSLS) you understand and acknowledge that BSLS provides care for individuals which operate 24 hours 7 days a week at multiple home locations, and that you may be scheduled to work any time or day of the week, including holidays, and that you may be assigned to work at different homes as needed. You understand and acknowledge that BSLS reserves the right to reassign you to work at any of its home locations if necessary. This is intended to describe the nature and level of work required by the person assigned this classification. It is not an exhaustive list of all duties and responsibilities. Other job duties and responsibilities may be assigned by the employer at the employer's sole discretion. This job description may be amended at any time by the employer.

Title: Guest Services Manager Reports to: Director of Operations Department: Hospitality Job type: Full-Time The Guest Services Manager is responsible for overseeing all aspects of Guest/Concierge Services and Transportation and acts as liaison to all departments on property, in accordance with the Center's mission statement, including maximization of financial performance, guest satisfaction, and staff development within established quality standards. Responsible for the hiring, training and discipline of Guest Services Attendants and Transportation Shuttle Drivers. Job Duties: ● Demonstrate sincere guest focus and true appreciation for the guest experience. ● Ensure a smooth arrival through departure experience for all guests. ● Create and support the best total guest experience possible. ● Identify opportunities for maximizing daily revenues and minimizing costs, ensuring revenue and guest satisfaction targets are met and exceeded. ● Manage shift coverage, workload, and resource distribution within and across assigned teams. ● Identify training needs, design and track training for assigned departments. ● Anticipate and improve guest satisfaction in assigned areas and manage difficult service situations. ● Drive innovation, identify, and resolve issues to improve standards in assigned operational areas. ● Lead and facilitate meetings for Guest Services and Transportation. ● Develop, orient, hire, train, cross-train Guest Services and Transportation team members. ● Provide effective leadership to assigned department team members. ● Ensure payroll costs are controlled and revenue opportunities are effectively sourced and delivered. ● Train and lead assigned staff to provide logistical support for retreat operations. ● Manage and develop assigned teams to ensure career progression and effective succession planning. Staff to business levels. ● Hold regular briefings and communication meetings within the assigned departments. ● Establish and maintain a professional business relationship with all departments and vendors. ● Ensure equipment and physical facility is in peak condition including cleanliness and repair of assigned departments. ● Follow and ensure that all safety and emergency policies, procedures and practices are adhered to. ● Control costs of goods purchased, services supplied and labor as necessary. Skill and Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below represent the knowledge, skill and/or ability required. ● Flexible work schedule to include days, evenings, holidays, and weekends. ● Two years of experience as Front Office Manager, Guest Service Manager or Director of Operations within a similar quality Hotel/Resort/Retreat Center. ● Possess strong financial acumen, with experience in increasing profitability. ● Excellent leadership skills ● Exceptional communication skills. ● Proven track record developing standard operating procedures. Education and Experience: ● A minimum of three years of proven leadership and management experience in a hotel, resort or retreat center. ● Preferred Bachelor's Degree or diploma in Hotel Management or equivalent. ● Working knowledge of Front Office and Room Reservations necessary. Language Skills: ● Excellent command of the English language in communicating both verbally and non-verbally. ● Ability to prepare/write educational materials for guests. ● Ability to effectively present information and respond to questions from managers, employees, guests, and the general public. ● Must have the ability to respond effectively to the most sensitive inquiries or complaints. Mathematical Skills: ● Ability to add, subtract, multiply and divide in all units of measure using whole numbers, fractions and decimals. ● Must be able to understand basic accounting functions. Reasoning Ability: ● Ability to apply common sense to carry out instructions in written, oral or diagram format. ● Ability to handle conflicting ideas and controversies around wellness topics and communicate information diplomatically. ● Must be able to show initiative in job performance, including anticipating what needs to be done before it becomes necessary. ● Must be able to multi-task and respond quickly under pressure. Physical Demands: ● The Physical demands described here represent those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. ● While performing duties of this job, the employee is required to sit, stand, bend, lift, walk use hand to write on chart, talk, hear, see, type on keyboard. ● The employee must periodically lift and/or move up to 25 pounds. ● Specific vision abilities required include distance vision and peripheral vision. Environment: ● The work environment characteristics described here represent those that an employee may be exposed to while performing the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. ● One on one meetings, as well as in groups, will typically be held in an office or meeting room setting. ● The noise level in the environment is moderate. *Note* All duties and requirements stated are essential job functions. This in no way states or implies that these are the only duties to be performed by the staff occupying this position. Staff members may be required to perform other job-related duties by their supervisor. This job description does not imply any written or verbal contract. It is for information and communication only. We reserve the right to change the requirements of this job and any related responsibilities as business requires. Benefits: ● Subsidized health/dental insurance after 90 days. ● Paid vacation and sick time after 90 days. ● 401k enrollment after 1 year. ● Discounts and complimentary access to our signature programs and activities. ● Opportunity to live and work in a beautiful and serene environment. Employee Perks: ● On-site housing opportunities are available with free Wi-Fi. ● Subsidized meal plans. ● Complimentary meditation and yoga classes. ● Complimentary participation in our Signature Happiness & Silence Retreats. ● Opportunities for career advancement within the organization. ● Monthly Employee Appreciation Events (e.g., bonfire, dinner, kayaking). ● Opportunity to embrace a wholesome lifestyle of self-sufficiency, meaningful work, inner development, and accomplishment. About the Art of Living Retreat Center: Established in 2012, the Art of Living Retreat Center is an extension of the Art of Living Foundation's longstanding dedication to health, happiness, and Ayurveda worldwide. Our community thrives on a spiritual and wellness-oriented ethos. A genuine understanding and appreciation for this lifestyle are essential. We encourage individuals who resonate with our mission to seize the numerous prospects for personal growth.

The Manager - Dental Center is responsible for the day-to-day operations of one or more dental centers and serves as a liaison between dentists, staff, and administration. Under the direction of leadership, this individual oversees operational efficiency, ensures alignment with organizational goals, and contributes to the development and implementation of strategic business plans to support growth and expansion of dental services. ESSENTIAL JOB FUNCTIONS Maintains a well-trained and knowledgeable workforce to ensure effective service delivery and supports the ongoing development of team members. Evaluates staff performance and clearly communicates performance expectations to promote a productive and accountable work environment. Addresses employee concerns and monitors the implementation of performance improvement plans and disciplinary actions as needed. Manages staffing levels to meet patient care needs while adhering to established budgetary guidelines. Directly supervises business office operations and associated staff to ensure consistency and efficiency. Assists the Dental Assistant Manager in supporting and managing daily clinical operations and clinical staff. Maintains budgetary controls to support the center's financial performance and achieve established financial goals. Assists with the preparation of the annual capital equipment budget and collaborates with Dental and Family Health Center (FHC) Leadership to align purchasing practices with organizational goals. Collaborates with Business Systems Leadership to review reimbursement processes, coding, and billing updates to ensure alignment with financial targets. Partners with Service Line Leadership to establish center goals, develop and execute strategic plans, and monitor center performance metrics for trend analysis and operational improvements. Works with FHC dental billing teams to identify and address patient or department billing issues. Assists in resolving patient or family concerns related to care, billing, or service by facilitating timely and effective communication. Supports the effective use of dental software systems, including training, testing, and troubleshooting. Maintains strict adherence to scheduled work hours with regular and reliable attendance[TG3] . Performs other duties as assigned. EDUCATION AND EXPERIENCE Associates Degree or equivalent with applicable experience as listed below. Preferred Master's degree in business administration or healthcare administration.[CC4] Five years management experience with less than a bachelor's degree; or three years management experience with a bachelor's degree; or two years management experience with a master's degree. Preferred five years' management experience in a dental or healthcare setting. Equal Opportunity Employer

The Manager - Dental Center is responsible for the day-to-day operations of one or more dental centers and serves as a liaison between dentists, staff, and administration. Under the direction of leadership, this individual oversees operational efficiency, ensures alignment with organizational goals, and contributes to the development and implementation of strategic business plans to support growth and expansion of dental services. ESSENTIAL JOB FUNCTIONS Maintains a well-trained and knowledgeable workforce to ensure effective service delivery and supports the ongoing development of team members. Evaluates staff performance and clearly communicates performance expectations to promote a productive and accountable work environment. Addresses employee concerns and monitors the implementation of performance improvement plans and disciplinary actions as needed. Manages staffing levels to meet patient care needs while adhering to established budgetary guidelines. Directly supervises business office operations and associated staff to ensure consistency and efficiency. Assists the Dental Assistant Manager in supporting and managing daily clinical operations and clinical staff. Maintains budgetary controls to support the center's financial performance and achieve established financial goals. Assists with the preparation of the annual capital equipment budget and collaborates with Dental and Family Health Center (FHC) Leadership to align purchasing practices with organizational goals. Collaborates with Business Systems Leadership to review reimbursement processes, coding, and billing updates to ensure alignment with financial targets. Partners with Service Line Leadership to establish center goals, develop and execute strategic plans, and monitor center performance metrics for trend analysis and operational improvements. Works with FHC dental billing teams to identify and address patient or department billing issues. Assists in resolving patient or family concerns related to care, billing, or service by facilitating timely and effective communication. Supports the effective use of dental software systems, including training, testing, and troubleshooting. Maintains strict adherence to scheduled work hours with regular and reliable attendance. Performs other duties as assigned. EDUCATION AND EXPERIENCE Associates Degree or equivalent with applicable experience as listed below. Preferred Master's degree in business administration or healthcare administration. Five years management experience with less than a bachelor's degree; or three years management experience with a bachelor's degree; or two years management experience with a master's degree. Preferred five years' management experience in a dental or healthcare setting. Equal Opportunity Employer

Job Description Sage Dental Wellness is a new biologic dental practice in Eugene Oregon that is growing quickly. We are looking to add an experienced Dental Office Manager to our work family, who is passionate about oral health and the whole body approach to dentistry, believes in healthy living, is kind, reliable and has an excellent work ethic and communication skills. Our ideal candidate is an experienced dental office manager who is looking for a career as a key administrative professional, who is responsible for ensuring the smooth and efficient operation of a dental practice. Teaching skills are needed to help train the team and help support the practice. This position requires working closely with our professional team through excellent communication to help you best represent our practice vision and philosophy. One should possess excellent organizational skills, leadership abilities, and a deep understanding of dental office workflows to maintain productivity and enhance patient satisfaction. One must have financial management skills, such as billing and insurance claims. You will need a good understanding of how to productively and efficiently schedule patient appointments so no patient is waiting and to minimize production down times as well as collect deposits and payments where computer and billing skills are required. This position requires the following: 1. Leadership and Team Management Skills- Help with team member interviews, hiring, reviews, questions, schedules and motivate the team to build a community that works in harmony. Have the ability to recognize and a willingness to take initiative to complete or reassign tasks that may be overwhelming a team member to help maintain balance of team job duties and responsibilities. Under strained situation this may require you to chair side assist, clean, sterilize, turn rooms over if no other person is available. Hold the team accountable to assigned job duties ensuring follow-through and implement office policies and procedures. Have the ability to adopt to changes as the practice grows, being open to new policies, procedures and protocols. Be willing to be the change maker when you see areas that need improvement once discussed with doctor and agreed to implement. This position requires "Walking the Floor", interacting with the team, takes the pulse of the organization and assesses status and needs of their team. 2. Organizational Skills- Keeping files and supplies organized, running team, safety and compliance meetings that are logged and referenced and keeping records of office compliance and maintenance schedules so everything runs smoothly. Be in charge of all HIPAA, OSHA, CPR, and any other regulatory standards. Have the ability to multi-task not loosing focus on the task at hand while managing multiple operations. Work in a timely manner, not leaving patients or team members waiting longer than needed for requests/answers. 3. Communication Skills- Work closely with the doctor in a professional manner, to maintain clear and consistent communication on a daily basis or as needed outside of patient treatment times to help facilitate the practice vision and philosophy. Keep clear records of requested tasks/job assignments delegated to you and follow-up with doctor when completed to insure follow through. Be accountable for your actions demonstrating thoughtfulness for the practice, patients and team in the decisions you make. Must have the ability to resolve patient and team member concerns, build trust amongst the team and patients. 4. Financial Management Skills- Solid understanding of how to schedule for productivity and efficiency. Ability to understand patient insurances billing, finances, and payment plans. Ensure we are collecting for all deposits and treatment so there are no outstanding balances when run end of day report. Knowledge of insurance processes is critical in helping facilitate reimbursement to patient and support patient relations. Run reports catching and correcting any errors. Monitor and report office performance metrics to owner that may require additional follow-up or changes in policies. 5. Knowledge of Dental Software and Technology- A strong technology background is required as this is a very high tech practice/position and being able to manage the technology is a daily operation. Proficiency in computer skills is a must as well as good written communication skills. This position will make forms, documents, slide presentations and spreadsheets for better patient and team communication. Strong proficiency in using our dental office management software so you can help others in the office who have questions, attending software trainings on a regular basis for updates will be required. Having a good grasp of our practice management software and familiarity with technology streamlines tasks like appointment scheduling, patient record keeping , treatment planning/presenting and billing. You will also need to understand how to best maximize the software for reviews, reports, recare and patient communication. 6. Coordinate Marketing Initiatives- Promote the dental practice in the community to help attract new patients. Have the ability to work with social media helping to educate and share online about our practice. Attend events in the community as they arise, educating and effectively communicating our practice philosophy and unique services. This position offers a nice work environment with a supportive team, competitive compensation, fully vested 401k with profit sharing, paid vacation, dental an health benefits. We request 3 years minimum dental office manger experience and past experience as an assistant or hygienist is ideal. Please send us your resume and any additional information you feel will help us learn more about you. Sincerely, Sage Dental Wellness and Team

An Office Manager will achieve a world class Total Patient Experience that both maximizes the retail sales but also supports the patients' medical needs. Responsible for the overall sales and profitability of an office location. Manage all operations of the location to include team member support, merchandising, inventory management, training and safety. Execute Total Patient Experience (TPE) to drive revenue and profitability. Exercise independent judgment and discretion in managing overall performance of the entire retail operation. A Licensed Office Manager will possess a State Optician's License for states where required by the company. ESSENTIAL DUTIES AND RESPONSIBILITIES * Direct and execute the overall sales and profitability of an individual office location through the effective execution of Total Patient Experience (TPE). * Develop and maintain a good working relationship with doctor/doctors associated with office location and serve as liaison between doctor and office team. * Human Resource Management: Recruitment, selection, training, coaching, and development of team members to include coaching of KPI scorecard results. * Conduct performance reviews and compensation evaluations for the office team. * Exercise judgment and utilize tools to achieve revenue and EBITDA growth. * Motivate team members by remaining positive and communicating any changes or news in a supportive and constructive way. * Maintain facility to corporate standards including building, equipment, parking lot and grounds as well as safety rules, HIPPA & OSHA requirements, hazardous material handling and waste disposal. * Monitor and enforce Company cash handling policies and procedures to include petty cash as outlined by Accounting, and submit required financial documents accurately and on schedule. * Execute day-to-day operations of the office by ensuring the following is completed: Team member scheduling, weekly meetings, report generation, inventory assessment, supply ordering, and team member training. QUALIFICATIONS * Industry related experience will be beneficial. * Mangement experience required * Favorable result on background check as required by state. * Must be able to provide proof of identity and right to work in the United States. EDUCATION AND/OR EXPERIENCE * HSD or GED * ABO, NCLE, LDO could be preferred LICENSES AND CREDENTIALS * None SYSTEMS AND TECHNOLOGY * Proficient in Microsoft Excel, Word, PowerPoint, Outlook LOCATION * Work is primarily performed in a standard office or clinical setting. However, travel to other locations may be required to carry out essential job duties and responsibilities PHYSICAL REQUIREMENTS * This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25-50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity-including color, depth, peripheral vision, and the ability to adjust focus-is required 100% of the time. Occasional driving or climbing may also be necessary. If you need assistance with this application, please contact **************. Please do not contact the office directly - only resumes submitted through this website will be considered. EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. NOTE: s are intended to be accurate reflections of those principal job elements essential for making fair pay decisions about jobs. Nothing in this job description restricts management right to assign or reassign duties and responsibilities to this job at any time.

An Office Manager will achieve a world class Total Patient Experience that both maximizes the retail sales but also supports the patients' medical needs. Responsible for the overall sales and profitability of an office location. Manage all operations of the location to include team member support, merchandising, inventory management, training and safety. Execute Total Patient Experience (TPE) to drive revenue and profitability. Exercise independent judgment and discretion in managing overall performance of the entire retail operation. A Licensed Office Manager will possess a State Optician's License for states where required by the company. ESSENTIAL DUTIES AND RESPONSIBILITIES * Direct and execute the overall sales and profitability of an individual office location through the effective execution of Total Patient Experience (TPE). * Develop and maintain a good working relationship with doctor/doctors associated with office location and serve as liaison between doctor and office team. * Human Resource Management: Recruitment, selection, training, coaching, and development of team members to include coaching of KPI scorecard results. * Conduct performance reviews and compensation evaluations for the office team. * Exercise judgment and utilize tools to achieve revenue and EBITDA growth. * Motivate team members by remaining positive and communicating any changes or news in a supportive and constructive way. * Maintain facility to corporate standards including building, equipment, parking lot and grounds as well as safety rules, HIPPA & OSHA requirements, hazardous material handling and waste disposal. * Monitor and enforce Company cash handling policies and procedures to include petty cash as outlined by Accounting, and submit required financial documents accurately and on schedule. * Execute day-to-day operations of the office by ensuring the following is completed: Team member scheduling, weekly meetings, report generation, inventory assessment, supply ordering, and team member training. QUALIFICATIONS * Industry related experience will be beneficial. * Mangement experience required * Favorable result on background check as required by state. * Must be able to provide proof of identity and right to work in the United States. EDUCATION AND/OR EXPERIENCE * HSD or GED * ABO, NCLE, LDO could be preferred LICENSES AND CREDENTIALS * None SYSTEMS AND TECHNOLOGY * Proficient in Microsoft Excel, Word, PowerPoint, Outlook LOCATION * Work is primarily performed in a standard office or clinical setting. However, travel to other locations may be required to carry out essential job duties and responsibilities PHYSICAL REQUIREMENTS * This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25-50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity-including color, depth, peripheral vision, and the ability to adjust focus-is required 100% of the time. Occasional driving or climbing may also be necessary. If you need assistance with this application, please contact **************. Please do not contact the office directly - only resumes submitted through this website will be considered. EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. NOTE: s are intended to be accurate reflections of those principal job elements essential for making fair pay decisions about jobs. Nothing in this job description restricts management right to assign or reassign duties and responsibilities to this job at any time.

Job Description The Manager - Dental Center is responsible for the day-to-day operations of one or more dental centers and serves as a liaison between dentists, staff, and administration. Under the direction of leadership, this individual oversees operational efficiency, ensures alignment with organizational goals, and contributes to the development and implementation of strategic business plans to support growth and expansion of dental services. ESSENTIAL JOB FUNCTIONS Maintains a well-trained and knowledgeable workforce to ensure effective service delivery and supports the ongoing development of team members. Evaluates staff performance and clearly communicates performance expectations to promote a productive and accountable work environment. Addresses employee concerns and monitors the implementation of performance improvement plans and disciplinary actions as needed. Manages staffing levels to meet patient care needs while adhering to established budgetary guidelines. Directly supervises business office operations and associated staff to ensure consistency and efficiency. Assists the Dental Assistant Manager in supporting and managing daily clinical operations and clinical staff. Maintains budgetary controls to support the center's financial performance and achieve established financial goals. Assists with the preparation of the annual capital equipment budget and collaborates with Dental and Family Health Center (FHC) Leadership to align purchasing practices with organizational goals. Collaborates with Business Systems Leadership to review reimbursement processes, coding, and billing updates to ensure alignment with financial targets. Partners with Service Line Leadership to establish center goals, develop and execute strategic plans, and monitor center performance metrics for trend analysis and operational improvements. Works with FHC dental billing teams to identify and address patient or department billing issues. Assists in resolving patient or family concerns related to care, billing, or service by facilitating timely and effective communication. Supports the effective use of dental software systems, including training, testing, and troubleshooting. Maintains strict adherence to scheduled work hours with regular and reliable attendance[TG3] . Performs other duties as assigned. EDUCATION AND EXPERIENCE Associates Degree or equivalent with applicable experience as listed below. Preferred Master's degree in business administration or healthcare administration.[CC4] Five years management experience with less than a bachelor's degree; or three years management experience with a bachelor's degree; or two years management experience with a master's degree. Preferred five years' management experience in a dental or healthcare setting. Equal Opportunity Employer

Job Description The Manager - Dental Center is responsible for the day-to-day operations of one or more dental centers and serves as a liaison between dentists, staff, and administration. Under the direction of leadership, this individual oversees operational efficiency, ensures alignment with organizational goals, and contributes to the development and implementation of strategic business plans to support growth and expansion of dental services. ESSENTIAL JOB FUNCTIONS Maintains a well-trained and knowledgeable workforce to ensure effective service delivery and supports the ongoing development of team members. Evaluates staff performance and clearly communicates performance expectations to promote a productive and accountable work environment. Addresses employee concerns and monitors the implementation of performance improvement plans and disciplinary actions as needed. Manages staffing levels to meet patient care needs while adhering to established budgetary guidelines. Directly supervises business office operations and associated staff to ensure consistency and efficiency. Assists the Dental Assistant Manager in supporting and managing daily clinical operations and clinical staff. Maintains budgetary controls to support the center's financial performance and achieve established financial goals. Assists with the preparation of the annual capital equipment budget and collaborates with Dental and Family Health Center (FHC) Leadership to align purchasing practices with organizational goals. Collaborates with Business Systems Leadership to review reimbursement processes, coding, and billing updates to ensure alignment with financial targets. Partners with Service Line Leadership to establish center goals, develop and execute strategic plans, and monitor center performance metrics for trend analysis and operational improvements. Works with FHC dental billing teams to identify and address patient or department billing issues. Assists in resolving patient or family concerns related to care, billing, or service by facilitating timely and effective communication. Supports the effective use of dental software systems, including training, testing, and troubleshooting. Maintains strict adherence to scheduled work hours with regular and reliable attendance. Performs other duties as assigned. EDUCATION AND EXPERIENCE Associates Degree or equivalent with applicable experience as listed below. Preferred Master's degree in business administration or healthcare administration. Five years management experience with less than a bachelor's degree; or three years management experience with a bachelor's degree; or two years management experience with a master's degree. Preferred five years' management experience in a dental or healthcare setting. Equal Opportunity Employer

An Office Manager will achieve a world class Total Patient Experience that both maximizes the retail sales but also supports the patients' medical needs. Responsible for the overall sales and profitability of an office location. Manage all operations of the location to include team member support, merchandising, inventory management, training and safety. Execute Total Patient Experience (TPE) to drive revenue and profitability. Exercise independent judgment and discretion in managing overall performance of the entire retail operation. A Licensed Office Manager will possess a State Optician's License for states where required by the company. ESSENTIAL DUTIES AND RESPONSIBILITIES * Direct and execute the overall sales and profitability of an individual office location through the effective execution of Total Patient Experience (TPE). * Develop and maintain a good working relationship with doctor/doctors associated with office location and serve as liaison between doctor and office team. * Human Resource Management: Recruitment, selection, training, coaching, and development of team members to include coaching of KPI scorecard results. * Conduct performance reviews and compensation evaluations for the office team. * Exercise judgment and utilize tools to achieve revenue and EBITDA growth. * Motivate team members by remaining positive and communicating any changes or news in a supportive and constructive way. * Maintain facility to corporate standards including building, equipment, parking lot and grounds as well as safety rules, HIPPA & OSHA requirements, hazardous material handling and waste disposal. * Monitor and enforce Company cash handling policies and procedures to include petty cash as outlined by Accounting, and submit required financial documents accurately and on schedule. * Execute day-to-day operations of the office by ensuring the following is completed: Team member scheduling, weekly meetings, report generation, inventory assessment, supply ordering, and team member training. QUALIFICATIONS * Industry related experience will be beneficial. * Mangement experience required * Favorable result on background check as required by state. * Must be able to provide proof of identity and right to work in the United States. EDUCATION AND/OR EXPERIENCE * HSD or GED * ABO, NCLE, LDO could be preferred LICENSES AND CREDENTIALS * None SYSTEMS AND TECHNOLOGY * Proficient in Microsoft Excel, Word, PowerPoint, Outlook LOCATION * Work is primarily performed in a standard office or clinical setting. However, travel to other locations may be required to carry out essential job duties and responsibilities PHYSICAL REQUIREMENTS * This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25-50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity-including color, depth, peripheral vision, and the ability to adjust focus-is required 100% of the time. Occasional driving or climbing may also be necessary. If you need assistance with this application, please contact **************. Please do not contact the office directly - only resumes submitted through this website will be considered. EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. NOTE: s are intended to be accurate reflections of those principal job elements essential for making fair pay decisions about jobs. Nothing in this job description restricts management right to assign or reassign duties and responsibilities to this job at any time.

An Office Manager will achieve a world class Total Patient Experience that both maximizes the retail sales but also supports the patients' medical needs. Responsible for the overall sales and profitability of an office location. Manage all operations of the location to include team member support, merchandising, inventory management, training and safety. Execute Total Patient Experience (TPE) to drive revenue and profitability. Exercise independent judgment and discretion in managing overall performance of the entire retail operation. A Licensed Office Manager will possess a State Optician's License for states where required by the company. ESSENTIAL DUTIES AND RESPONSIBILITIES * Direct and execute the overall sales and profitability of an individual office location through the effective execution of Total Patient Experience (TPE). * Develop and maintain a good working relationship with doctor/doctors associated with office location and serve as liaison between doctor and office team. * Human Resource Management: Recruitment, selection, training, coaching, and development of team members to include coaching of KPI scorecard results. * Conduct performance reviews and compensation evaluations for the office team. * Exercise judgment and utilize tools to achieve revenue and EBITDA growth. * Motivate team members by remaining positive and communicating any changes or news in a supportive and constructive way. * Maintain facility to corporate standards including building, equipment, parking lot and grounds as well as safety rules, HIPPA & OSHA requirements, hazardous material handling and waste disposal. * Monitor and enforce Company cash handling policies and procedures to include petty cash as outlined by Accounting, and submit required financial documents accurately and on schedule. * Execute day-to-day operations of the office by ensuring the following is completed: Team member scheduling, weekly meetings, report generation, inventory assessment, supply ordering, and team member training. QUALIFICATIONS * Industry related experience will be beneficial. * Mangement experience required * Favorable result on background check as required by state. * Must be able to provide proof of identity and right to work in the United States. EDUCATION AND/OR EXPERIENCE * HSD or GED * ABO, NCLE, LDO could be preferred LICENSES AND CREDENTIALS * None SYSTEMS AND TECHNOLOGY * Proficient in Microsoft Excel, Word, PowerPoint, Outlook LOCATION * Work is primarily performed in a standard office or clinical setting. However, travel to other locations may be required to carry out essential job duties and responsibilities PHYSICAL REQUIREMENTS * This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25-50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity-including color, depth, peripheral vision, and the ability to adjust focus-is required 100% of the time. Occasional driving or climbing may also be necessary. If you need assistance with this application, please contact **************. Please do not contact the office directly - only resumes submitted through this website will be considered. EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. NOTE: s are intended to be accurate reflections of those principal job elements essential for making fair pay decisions about jobs. Nothing in this job description restricts management right to assign or reassign duties and responsibilities to this job at any time.

An Office Manager will achieve a world class Total Patient Experience that both maximizes the retail sales but also supports the patients' medical needs. Responsible for the overall sales and profitability of an office location. Manage all operations of the location to include team member support, merchandising, inventory management, training and safety. Execute Total Patient Experience (TPE) to drive revenue and profitability. Exercise independent judgment and discretion in managing overall performance of the entire retail operation. A Licensed Office Manager will possess a State Optician's License for states where required by the company. ESSENTIAL DUTIES AND RESPONSIBILITIES * Direct and execute the overall sales and profitability of an individual office location through the effective execution of Total Patient Experience (TPE). * Develop and maintain a good working relationship with doctor/doctors associated with office location and serve as liaison between doctor and office team. * Human Resource Management: Recruitment, selection, training, coaching, and development of team members to include coaching of KPI scorecard results. * Conduct performance reviews and compensation evaluations for the office team. * Exercise judgment and utilize tools to achieve revenue and EBITDA growth. * Motivate team members by remaining positive and communicating any changes or news in a supportive and constructive way. * Maintain facility to corporate standards including building, equipment, parking lot and grounds as well as safety rules, HIPPA & OSHA requirements, hazardous material handling and waste disposal. * Monitor and enforce Company cash handling policies and procedures to include petty cash as outlined by Accounting, and submit required financial documents accurately and on schedule. * Execute day-to-day operations of the office by ensuring the following is completed: Team member scheduling, weekly meetings, report generation, inventory assessment, supply ordering, and team member training. QUALIFICATIONS * Industry related experience will be beneficial. * Mangement experience required * Favorable result on background check as required by state. * Must be able to provide proof of identity and right to work in the United States. EDUCATION AND/OR EXPERIENCE * HSD or GED * ABO, NCLE, LDO could be preferred LICENSES AND CREDENTIALS * None SYSTEMS AND TECHNOLOGY * Proficient in Microsoft Excel, Word, PowerPoint, Outlook LOCATION * Work is primarily performed in a standard office or clinical setting. However, travel to other locations may be required to carry out essential job duties and responsibilities PHYSICAL REQUIREMENTS * This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25-50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity-including color, depth, peripheral vision, and the ability to adjust focus-is required 100% of the time. Occasional driving or climbing may also be necessary. If you need assistance with this application, please contact **************. Please do not contact the office directly - only resumes submitted through this website will be considered. EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. NOTE: s are intended to be accurate reflections of those principal job elements essential for making fair pay decisions about jobs. Nothing in this job description restricts management right to assign or reassign duties and responsibilities to this job at any time.

An Office Manager will achieve a world class Total Patient Experience that both maximizes the retail sales but also supports the patients' medical needs. Responsible for the overall sales and profitability of an office location. Manage all operations of the location to include team member support, merchandising, inventory management, training and safety. Execute Total Patient Experience (TPE) to drive revenue and profitability. Exercise independent judgment and discretion in managing overall performance of the entire retail operation. A Licensed Office Manager will possess a State Optician's License for states where required by the company. ESSENTIAL DUTIES AND RESPONSIBILITIES * Direct and execute the overall sales and profitability of an individual office location through the effective execution of Total Patient Experience (TPE). * Develop and maintain a good working relationship with doctor/doctors associated with office location and serve as liaison between doctor and office team. * Human Resource Management: Recruitment, selection, training, coaching, and development of team members to include coaching of KPI scorecard results. * Conduct performance reviews and compensation evaluations for the office team. * Exercise judgment and utilize tools to achieve revenue and EBITDA growth. * Motivate team members by remaining positive and communicating any changes or news in a supportive and constructive way. * Maintain facility to corporate standards including building, equipment, parking lot and grounds as well as safety rules, HIPPA & OSHA requirements, hazardous material handling and waste disposal. * Monitor and enforce Company cash handling policies and procedures to include petty cash as outlined by Accounting, and submit required financial documents accurately and on schedule. * Execute day-to-day operations of the office by ensuring the following is completed: Team member scheduling, weekly meetings, report generation, inventory assessment, supply ordering, and team member training. QUALIFICATIONS * Industry related experience will be beneficial. * Mangement experience required * Favorable result on background check as required by state. * Must be able to provide proof of identity and right to work in the United States. EDUCATION AND/OR EXPERIENCE * HSD or GED * ABO, NCLE, LDO could be preferred LICENSES AND CREDENTIALS * None SYSTEMS AND TECHNOLOGY * Proficient in Microsoft Excel, Word, PowerPoint, Outlook LOCATION * Work is primarily performed in a standard office or clinical setting. However, travel to other locations may be required to carry out essential job duties and responsibilities PHYSICAL REQUIREMENTS * This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25-50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity-including color, depth, peripheral vision, and the ability to adjust focus-is required 100% of the time. Occasional driving or climbing may also be necessary. If you need assistance with this application, please contact **************. Please do not contact the office directly - only resumes submitted through this website will be considered. EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. NOTE: s are intended to be accurate reflections of those principal job elements essential for making fair pay decisions about jobs. Nothing in this job description restricts management right to assign or reassign duties and responsibilities to this job at any time.

An Office Manager will achieve a world class Total Patient Experience that both maximizes the retail sales but also supports the patients' medical needs. Responsible for the overall sales and profitability of an office location. Manage all operations of the location to include team member support, merchandising, inventory management, training and safety. Execute Total Patient Experience (TPE) to drive revenue and profitability. Exercise independent judgment and discretion in managing overall performance of the entire retail operation. A Licensed Office Manager will possess a State Optician's License for states where required by the company. ESSENTIAL DUTIES AND RESPONSIBILITIES * Direct and execute the overall sales and profitability of an individual office location through the effective execution of Total Patient Experience (TPE). * Develop and maintain a good working relationship with doctor/doctors associated with office location and serve as liaison between doctor and office team. * Human Resource Management: Recruitment, selection, training, coaching, and development of team members to include coaching of KPI scorecard results. * Conduct performance reviews and compensation evaluations for the office team. * Exercise judgment and utilize tools to achieve revenue and EBITDA growth. * Motivate team members by remaining positive and communicating any changes or news in a supportive and constructive way. * Maintain facility to corporate standards including building, equipment, parking lot and grounds as well as safety rules, HIPPA & OSHA requirements, hazardous material handling and waste disposal. * Monitor and enforce Company cash handling policies and procedures to include petty cash as outlined by Accounting, and submit required financial documents accurately and on schedule. * Execute day-to-day operations of the office by ensuring the following is completed: Team member scheduling, weekly meetings, report generation, inventory assessment, supply ordering, and team member training. QUALIFICATIONS * Industry related experience will be beneficial. * Mangement experience required * Favorable result on background check as required by state. * Must be able to provide proof of identity and right to work in the United States. EDUCATION AND/OR EXPERIENCE * HSD or GED * ABO, NCLE, LDO could be preferred LICENSES AND CREDENTIALS * None SYSTEMS AND TECHNOLOGY * Proficient in Microsoft Excel, Word, PowerPoint, Outlook LOCATION * Work is primarily performed in a standard office or clinical setting. However, travel to other locations may be required to carry out essential job duties and responsibilities PHYSICAL REQUIREMENTS * This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25-50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity-including color, depth, peripheral vision, and the ability to adjust focus-is required 100% of the time. Occasional driving or climbing may also be necessary. If you need assistance with this application, please contact **************. Please do not contact the office directly - only resumes submitted through this website will be considered. EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. NOTE: s are intended to be accurate reflections of those principal job elements essential for making fair pay decisions about jobs. Nothing in this job description restricts management right to assign or reassign duties and responsibilities to this job at any time.

**JOB PURPOSE:** **The Office Manager is responsible for overseeing the daily operations of the dental office, supporting the doctor and staff in delivering the best possible patient care.** **GENERAL DUTIES & RESPONSIBILITIES:** + Ensures fundamental systems and protocols are in place within the supported dental office, allowing the doctor to focus on dentistry. + Supervise the on-site laboratory which includes, but is not limited to, regulating quality of work, production, and maintenance/cleanliness. + Supervise the office team which includes, but is not limited to, scheduling/patient flow, maintenance and cleanliness of the office, verification of compliance in terms of patent charts and other legal requirements (e.g., OSHA and HIPAA mandates). + Responsible for dental team development, building positive relationships with the dentist and dental team members, and managing schedules to meet daily dentistry goals. + Motivate office team members and proactively seek ways to improve the dental practice. + Manage all front and back-office tasks, including daily operations of the dental office, managing both employee and patient relations, performance management, and achieving operational goals. + Achieve revenue goals by overseeing patient scheduling, staff productivity, and treatment planning coordination. + Works with the Doctor and patient to ensure the patient completes the Doctor prescribed treatment plan; uncovers and removes the patient's barriers for completing treatment; alerts the Doctor when the patient has clinical questions; educates the patient regarding insurance benefits and affordable payment options including third-party patient financing. + Resolve patient complaints in a professional and caring manner. + Other duties as assigned. **EDUCATION RECUIRMENTS:** + Bachelor's degree preferred **GENERAL KNOWLEDGE, SKILLS & ABILITIES:** + Strong interpersonal, leadership, management, and relationship-building skills + 1 to 3 years of supervisory experience + Superior written and verbal communication skills + Familiarity with dental office procedures and terminology is helpful + Strong computer skills and the ability to learn new programs + Strong marketing background + Competitive spirit with an entrepreneurial mindset to exceed goals + Proven and successful treatment planning case acceptance & closing rates increasing production growth preferred + Must be willing to relocate within our 9-state market after training is completed **Job Details** **Pay Type** **Salary** **Job Category** **Practice Staff**

Overview Qualifications Minimum Qualifications High School graduate or GED equivalency Minimum 2 of the most recent 4 years' experience performing supervisor duties in a clinical environment Responsibilities Directs administrative activities and supervises operations of the assigned area according to established standards. Performs independently or with minimum supervision.

Employee Health Center Office Supervisor Primary and Secondary Locations will be provided at the time of hire. *This may vary based on the company's needs. Monday-Friday 8:00 am - 5:00 pm; Saturdays 8:00 am - 1:00 pm Patient Experience Manager | Patient Services & Systems Manager | HIM Director Exempt Approval Signature: Approval Date: Summary The Health Center Office Supervisor at a Federally Qualified Health Center is responsible for overseeing the administrative operations of the health center's office ensuring efficient workflow, and maintaining a high standard of patient service. The role requires a blend of leadership, organizational, and interpersonal skills to manage staff, and maintain office protocols, and support the delivery of quality healthcare services to patients. They are responsible for supervising the Patient Service Representative; managing personal care experience and financial transactions. Managingpatient chart audits and maintaining clinical supply inventory documents at the various Health Centers. Education High School Diploma. Bachelor's Degree in Business, Management, Health Administration and/or related field is preferred. Experience One to two years previous experience or related environment preferred. Good interpersonal and communication skills. Licenses, Certification and/or Registrations Not Applicable Job Characteristics Strong analytical and problem-solving abilities to ensure accurate and complete health record documentation tailored to FQHC requirements. Utilizes appropriate communication and displays compassion in exceeding customer expectations. Effective communication and interpersonal skills to interact with healthcare professionals and stakeholders at all levels within the FQHC setting. Proficiency in working with the electronic health record (EHR) systems and other health information technologies. Familiarity with privacy and security regulations and experience in maintaining data integrity and protection within an FQHC environment. Applies the principle of teamwork and quality to job responsibilities and include customer satisfaction goals. Demonstrate integrity and responsibilities related to organization operations, safety and education. Excellent attention to detail, organizational skills, and ability to handle sensitive and confidential information within an FQHC context. Ability to maintain production standards as set forth by the direct managing supervisor(s). Duties & Responsibilities Oversee the daily operations of the health center's office, including scheduling, registration, billing, and front desk activities. Provide leadership and guidance to administrative staff, including training, performance evaluations, and fostering a positive work environment. Adhering to, observing, and reporting to the direct supervisor's workflow violations and deficiencies. Monitor appointment scheduling, patient registration processes, and insurance verification to ensure accuracy and timely patient care. Maintain a high standard of patient service by ensuring a welcoming and professional environment. Address patient inquiries, concerns, and complaints, seeking resolutions and maintaining patient satisfaction. Coordinate with clinical and support staff to ensure seamless patient flow and effective department communication. Meet/exceed all PSR goals, including patient satisfaction, patient receivables, patient management, safety, housekeeping, patient records management, deposit accuracy, and Front Desk availability. Generate accurate, high-quality written correspondences and routine reports. Responsible for distributing and communicating all incoming mail, Memos, and Charts. Work effectively and efficiently with other members of the Management Team, ensuring an integrated team approach, aligned with the organization's mission, vision, core values, and strategic plan. Ensure effective, efficient utilization of the Electronic platforms (Electronic Health Records (EHR), Population Health Management (PHM), Web Scheduling and Patient Engagement systems)by PSR Personnel at all health centers. Help to, support, communicate, and coordinate policy adherence, procedures, processes, and decisions that affect the Front Desk operation at all health centers. Improve operational performance across all health centers. Ensure that each Patient Service Representative has an effective Development Plan on File that addresses current and future development needs. Actively and visibly promote an environment of teamwork, respect, and dignity, which provides positive motivation for each employee to continuously improve their level of effort and results. Manage PSR petty cash spending within budget requirements and attend conferences and weekly and monthly meetings. Participates in Patient-Centered Medical Home Care Team collaboration to promote and nurture the culture and infrastructure that makes PCMH successful. Performs additional duties as assigned by immediate supervisor's approval. Physical Requirements PERCENTAGE OF TIME 0-24% 25-49% 50-74% 75-100% Visual X Hearing X Sitting X Standing/Walking/Mobility X Climbing/Stooping/Kneeling/crawling X Lifting/Pulling/Pushing X Repetitive hand/wrist motion X Note: Please reference policy, FIN -219: Expense and Mileage Reimbursement for details.[1] Working Conditions This position requires manual and finger dexterity and eye-hand coordination for easy and skillful use of hands when working with and performing normal office duties and responsibilities. The employee is required to stand, walk, sit, climb, balance, stoop, crouch, kneel, and reach with hands and arms frequently. Good listening skills are necessary to receive detailed information via oral and or written communication(s) and to make objective nondiscrimination decisions. Visual acuity is needed to assess color changes, to verify accuracy of written materials, and to accurately prepare and administer medications. Language Skills Ability to read, speak effectively, analyze and interpret documents. Specialized Skills Ability to work well under pressure and manage conflicting priorities. Self-motivated with the ability to professionally manage demanding workload. Superior management skills; ability to influence and engage direct and indirect reports and peers. Self-reliant, good problem solver, results oriented. Computer Skills Proficient in document creation and utilization of specific computer programs including Microsoft Office (Word, Outlook, Excel, PowerPoint and Publisher) and other tools such as Canva, Prezi, and Poster my Call, Electronic Health Records, Population Health Management Systems. Proficient in software implementations and management preferred.* @************************* please update in all job descriptions. _Assigned to Latoya Freeman-Butler (CO)_

Office Manager/RN Reports to: Director of Primary Care Services The Office Manager handles the overall supervision of the daily operations of patient services in a single office. The Office Manager helps maintain a cooperative relationship with all staff at CMCF, fulfills responsibilities as outlined below and generally manages all daily office functions and duties performed. Responsibilities and Duties: * Promt, regular attendance at the clinic. * Communicates daily with CNO regarding clinic operations, issues, human resources and patient satisfaction initiatives * Coordinates the basic administrative operations of the medical clinic including managing clinical and front office staff * Manages daily patient concerns and complaints and resolves patient satisfaction issues when possible; alerts CXO of patient concerns when appropriate and works with CXO to implement solutions for trends in patient complaints * Assists with data gathering and analysis for improving clinic operations and clinical quality * Manages latter portion of training for new medical assistants and receptionists * Performs employee reviews for direct reports at a minimum one time per year. * Identifies and reports facility maintenance issues * Assists with daily clinic schedules * Ensures that all equipment, supplies and medications are properly stocked, stored, and logged (as applicable) for the care of patients at clinic site. Coordinates with Inventory Clerk regarding clinic and office supplies. * Communicates with Community Development Coordinator regarding suggestions for advertising through various forms of media for the clinic * Monitors and approves time and attendance and paid time off for office staff * Manages the clinical team's daily workflow to achieve clinical disease management and prevention priorities, utilizing quality management tab in the EMR and delegating tasks as appropriate to care team members. * Communicates normal and abnormal lab results to patients and provides appropriate patient education and the treatment plan as outlined by the provider. * Triages patient phone calls for providers and helps with medication refills or other patient requests, directs the assessment of urgent patients who present to the clinic in person or via phone. * Assist providers in direct patient care including medication reconciliation, medication counseling, chronic disease counseling, preventative health maintenance measures, and coordination of care with referral physicians * Provides nursing care for patients per protocols and as directed by the provider such as: IV infusions, medication injections, wound care and dressing changes, assisting in procedures, and diabetes and other chronic disease patient education. * Monitors EMR "Needs followup" bucket and follow up with patients and / or referral centers / physicians as needed (i.e., reschedule patients with chronic diseases with missed appointments, following up results or consult notes from physician referrals, reschedule missed imaging or referral appointments). * Monitors clinical quality measures at the nursing staff level, identifying opportunities for improvement and helping to implement strategies accordingly. * Participates in regular supervision of nursing and medical assistant staff and leads team meetings with reports to the Medical Director of ways to improve patient flow, patient satisfaction, and clinical quality of care. * Coordinates periodic clinical training , i.e. in-services, for medical assistants * Manages process for results reporting to the State and other agencies as required by law or directive * Oversees clinical aspect of tracking/ensuring management of positive or abnormal results (mammograms, paps, STD, etc.) in cooperation with CRNP. Manages process for sending lab letters to patients for normal or abnormal labs and sending letters to patients who have no-showed for appointments * Manages and coordinates insurance annual physical appointments (Healthspring 360s, Blue advantage P2Q forms, etc) * Oversees chronic disease registries to ensure that all patients are receiving high quality chronic disease management with in-house provider visits. * Assists CNO in investigations of assigned clinical incident reports, including coordinating a root cause analysis as needed. After the investigation, responsibilities include working toward development of action plans and monitoring implementation and maintenance of the corrective actions at the nursing level. * Responsible for performing sterilization, as well as teaching and assessing competencies by staff to perform sterilization in compliance with protocols * Responsible for performing autoclave maintenance, as well as teaching and assessing competencies by staff to perform daily, weekly, monthly and quarterly maintenance in compliance with protocols * Responsible for performing high level disinfection, as well as teaching and assessing competencies by staff to perform high level disinfection in compliance with protocols Qualifications: * Bachelor's degree from a 4 yr college or university, or at least 2 years experience in healthcare administration experience managing employees and HR issues * Experience in a medical clinic and / or FQHC * Person must be able to communicate well and professionally with staff, vendors, community partners, and patients * In offices that perform sterilization or high level disinfection, the office manager will complete training in either/both, as applicable, within 60 days of hire (or prior to the opening of the new office, if more than 60 days after hire)