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Gate attendant skills for your resume and career

Updated January 8, 2025
3 min read
Below we've compiled a list of the most critical gate attendant skills. We ranked the top skills for gate attendants based on the percentage of resumes they appeared on. For example, 19.8% of gate attendant resumes contained cleanliness as a skill. Continue reading to find out what skills a gate attendant needs to be successful in the workplace.

15 gate attendant skills for your resume and career

1. Cleanliness

Here's how gate attendants use cleanliness:
  • Maintained cleanliness of bathrooms, boardwalks and parking lots.
  • Maintain Cleanliness of gatehouse and surrounding area.

2. Recordkeeping

Here's how gate attendants use recordkeeping:
  • Balance the daily receipts to ensure accurate recordkeeping and appropriate billing; deposit daily receipts into the safe depository.

3. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how gate attendants use customer service:
  • Provide customer service and protect company assets by thoroughly and accurately checking merchandise on incoming and outgoing vehicle.
  • Managed and ordered inventory Excellent customer service Dealing with emergencies situations while assisting customers.

4. Data Entry

Data entry means entering data into a company's system with the help of a keyboard. A person responsible for entering data may also be asked to verify the authenticity of the data being entered. A person doing data entry must pay great attention to tiny details.

Here's how gate attendants use data entry:
  • Provide timely and accurate data entry into computer system to ensure efficient access to authorized persons and companies.
  • Printed tickets for in and outgoing vehicles All office duties including; filing, data entry, running reports, etc.

5. Patrol

Here's how gate attendants use patrol:
  • Place parking signs where needed for additional parking availability and reporting to headquarters periodically, garage and retail lot patrol checks.
  • Answered alarms and investigated disturbances, dispatched patrol to respond if further assistance needed.

6. Computer System

Here's how gate attendants use computer system:
  • Managed large campgrounds, greeted campers as they arrived, made reservations and registered campers using National Recreation Reservation computer system.
  • Managed large campgrounds, greeted campers upon arrival, registered campers using National Recreation Reservation System (NRRS) computer system.

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7. Emergency Situations

Here's how gate attendants use emergency situations:
  • Utilized PBX radio to dispatch security officers/ managers for emergency situations.
  • Provided expedient service to the hospital staff and effectively managed rush orders for emergency situations within the hospital.

8. Incident Reports

An Incident Report, in a medical facility such as hospitals and nursing homes, is a type of paperwork filled out immediately after and in the case of an incident of some sort, with the goal of describing the incident and its consequences, as well as the measurements taken after or during the incident, as well as any other information relevant to said incident. Such an incident might be a patient acting out or a patient being injured.

Here's how gate attendants use incident reports:
  • Monitor and verify individuals entering residence buildings, conduct incident reports, demonstrate thorough knowledge of and enforce University Policies.
  • File resident information and incident reports.

9. Product Knowledge

Product knowledge is the skill of having better information and knowledge about the product you are selling. Product knowledge is essential for the employees of the companies so they can communicate and inform the customers about the product. Having great product knowledge is essential for a better sales pitch and to give the customer a better and complete idea of the product that will influence him to buy the product eventually.

Here's how gate attendants use product knowledge:
  • Train employees in all gate policies and product knowledge.
  • Shared product knowledge with customers while making personal recommendations.

10. Landfill

Here's how gate attendants use landfill:
  • Directed members of the public to various dumping areas within the landfill depending upon the contents of their refuse.
  • Accept or reject load based on profile and suggest possible alternatives, if load was unacceptable at this landfill.

11. RV

Here's how gate attendants use rv:
  • Park RV's as they enter Park
  • Registered guest in the hotel and camp ground Answered guest questions and provided them with RV keys.

12. Safety Procedures

Safety procedures are a set of standardized procedures, that ensures minimal to no risk to people, resources, and the work environment. A company follows the step-by-step safety procedures as it they not only keep the customers and the employees safe, but also help in avoiding legal claims.

Here's how gate attendants use safety procedures:
  • Followed safety procedures while performing duties.
  • Inform park guest of rules, regulations and safety procedures.

13. CCTV

Here's how gate attendants use cctv:
  • Monitored All CCTV feeds in gatehouse * Logged all guest / outside services and verified via phone.

14. Cash Handling

Here's how gate attendants use cash handling:
  • Cash handling, answering phone calls, assisting guests with purchases, collecting guest information, computer skills
  • Cash handling, Daily deposits.

15. Campground

Here's how gate attendants use campground:
  • Greet Park Visitors; provide directions; campground, park, wildlife and community information and history.
  • Checked campers into campground, sold annual and daily passes to the park.
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List of gate attendant skills to add to your resume

Gate attendant skills

The most important skills for a gate attendant resume and required skills for a gate attendant to have include:

  • Cleanliness
  • Recordkeeping
  • Customer Service
  • Data Entry
  • Patrol
  • Computer System
  • Emergency Situations
  • Incident Reports
  • Product Knowledge
  • Landfill
  • RV
  • Safety Procedures
  • CCTV
  • Cash Handling
  • Campground
  • Entrance Fees
  • Telephone Calls
  • Front Desk
  • Property Damage
  • Bank Deposits
  • Rangers
  • Admission Fees
  • Emergency Procedures
  • POS
  • Gatehouse
  • Monetary Transactions
  • Ticket Sales
  • Computer Software
  • Scan Tickets
  • Entry Fees
  • PowerPoint
  • Customer Complaints
  • Credit Card Transactions
  • Admission Tickets

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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