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Gate guard skills for your resume and career

Updated January 8, 2025

4 min read

Quoted expert

Jennifer Gibbs Ph.D.

Below we've compiled a list of the most critical gate guard skills. We ranked the top skills for gate guards based on the percentage of resumes they appeared on. For example, 46.1% of gate guard resumes contained customer service as a skill. Continue reading to find out what skills a gate guard needs to be successful in the workplace.

15 gate guard skills for your resume and career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how gate guards use customer service:

Provide and ensure exceptional customer service by properly greeting guests and residential homeowners.
Maintain radio contact with other customer service representatives.

2. Traffic Flow

Traffic flow concerns the study of the interaction between traveling vehicles and infrastructure such as highways and traffic signal devices, aiming to understand and develop optimal transport networks.

Here's how gate guards use traffic flow:

Assisted visitors and maintained traffic flow, reducing the possibility of accidents and misdirected deliveries.
Input all information into the computer program which documented traffic flow as well as guests on the property.

3. Vehicle Inspections

Vehicle inspection refers to the checking of vehicles in terms of safety measure standards.

Here's how gate guards use vehicle inspections:

Conducted random vehicle inspections at assigned gate, in search of any explosives, weapons, and missing persons.
Check IDs, perform vehicle inspections, verify vehicle passes, detain and report violators of post policy.

4. Property Damage

Property damage is the destruction or damage of tangible personal property. Property damage can be caused by negligence, irresponsible handling of the property, willful destruction, or any other destructure act of nature.

Here's how gate guards use property damage:

Write reports of daily activities such as property damage, theft, presence of unauthorized persons, or unusual occurrences.
Write reports of daily activities and irregularities, such as equipment/property damage, theft, presence of unauthorized persons.

5. Safety Procedures

Safety procedures are a set of standardized procedures, that ensures minimal to no risk to people, resources, and the work environment. A company follows the step-by-step safety procedures as it they not only keep the customers and the employees safe, but also help in avoiding legal claims.

Here's how gate guards use safety procedures:

Walk premises make sure equipment is in tact and personal are following all safety procedures.
Inspected on a daily basis classified material/offices to ensure the integrity of safety procedures were being followed in a diplomatic environment.

6. Emergency Situations

Here's how gate guards use emergency situations:

Instituted appropriate notifications regarding emergency situations.
Reported irregular incidents including potential losses, emergency situations, property damage and violations of customer policy and procedures.

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7. Security Checks

A security check is the processing of manually or automatically checking if a person is armed before entering a building. It's also the checking of a perimeter to see if it's secure. It goes further into the investigation on the background of an individual before the person is employed in an organization to check if there's any criminal record of the person in the past.

Here's how gate guards use security checks:

Preform Security ChecksVerify Entry IdentityPreform Random Patrols of AreSearch Vehicles
Performed necessary vehicle searches and security checks

8. Law Enforcement

Law enforcement is the task of certain members of the community who work together to uphold the law by identifying, preventing, rehabilitating, or prosecuting others who break society's laws and norms. The phrase refers to the police, the judiciary, and the correctional system.

Here's how gate guards use law enforcement:

Detained offenders attempting to enter the base without proper credentials and arrested perpetratorsidentified in law enforcement bulletins.
Provided law enforcement/Security protection to Hill AFB community Deployed to Howard AB, Panama

9. IDS

An IDS (intrusion detection system) stands for a software application or device that monitors a network to identify policy violations or malicious activities.

Here's how gate guards use ids:

Issued passes and citations, checked IDs, and performed ramp searches on vehicles.
Checked IDs and trained new personnel.

10. Incident Reports

An Incident Report, in a medical facility such as hospitals and nursing homes, is a type of paperwork filled out immediately after and in the case of an incident of some sort, with the goal of describing the incident and its consequences, as well as the measurements taken after or during the incident, as well as any other information relevant to said incident. Such an incident might be a patient acting out or a patient being injured.

Here's how gate guards use incident reports:

Document all incident reports and report any suspicious activities.
Provided DAR'S and incident reports to the shift supervisor.

11. Safety Hazards

Safety hazards are defined as any potential source of danger or harm to a person's health and safety. The term commonly refers to the risks associated with the kind of occupation or work. The five common types of occupational safety hazards are; biological (health risks from viruses, bacteria, insect,s, etc.), chemical (dangerous substances used in manufacturing plants), physical (risk of injury associated with labor), Ergonomic (worker's efficiency during work), and Psychosocial (mental health risks involved with certain occupations).

Here's how gate guards use safety hazards:

report any safety hazards, or suspicious activity .
Demonstrated decisive verbal communication and strategic patrol routines to provide a secure environment, reporting any safety hazards or security risk.

12. Loss Prevention

The steps taken by a business to prevent theft is called loss prevention. There are multiple methods for loss prevention for example usage of automated cash handling, secure physical location, product security staff buy-in, and attentive customer service.

Here's how gate guards use loss prevention:

Checked in trucks and visitors, drove around the sites to secure the property and monitored 15 cameras for loss prevention.
Verify employee identification upon entrance, and performing loss prevention measures upon employee and visitor departure.

13. Telephone Calls

Telephone calls are a communication means through which a caller is connected to the called party. The call is done through a telecommunications device called a telephone. The caller can use a landline, mobile phone, or satellite phone to make the call.

Here's how gate guards use telephone calls:

Answer telephone calls and transfer calls when switchboard is closed.
Answer telephone calls, take messages and answers residents questions.

14. CPR

Cardiopulmonary resuscitation or CPR is a medical procedure that involves chest compression to help a patient breathe. This artificial ventilation helps in keeping the brain function in place and regulates blood throughout the body. CPR is a lifesaving procedure that is used in emergencies.

Here's how gate guards use cpr:

Note: Current CPR Certification and Possess Ohio Guard Card.
Perform first aid or CPR when necessary Skills Used Communication Surveillance Integrity & professionalism Written Patrolling Medical Knowledge

15. CCTV

Here's how gate guards use cctv:

Monitored and operated CCTV and audio recording devices.
Monitor CCTV of warehouse and truck lots with empty and loaded trailors.

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What skills stand out on gate guard resumes?

Jennifer Gibbs Ph.D.

Associate Professor, Pennsylvania State University - Harrisburg

Police officers need many skills to be successful on the job. The most important are written and oral communication skills and the ability to make ethical decisions with limited information quickly. Written communications skills are crucial. If a police report is poorly worded or incomplete, it can derail a criminal case. Police officers also need to talk to people of all ages from all walks of life in any circumstance. Often, police meet people on what may be the worst day of their lives when emotions are running high. Police need to be able to help calm a person while gathering information. Police need to be able to use their words and body language to empathize with someone who has been victimized, and they need to project authority, so people making poor decisions obey their commands.
This may be common sense, but research has demonstrated that communication and ethical decision-making skills are important for police officers. (See the research article published in 2017 in the Journal of Criminal Justice Education, entitled "An assessment of the relative importance of criminal justice learning objectives," by Baker and colleagues.) Baker and colleagues asked students, professionals, and college professors to rate the skills of hypothetical job applicants. These participants rated the following as the most important characteristics for criminal justice applicants (including law enforcement officers):

Ethics
Oral communication
Critical thinking
Sensitivity to diversity
Written communication skills

Do you want to know more?

List of gate guard skills to add to your resume

The most important skills for a gate guard resume and required skills for a gate guard to have include:

Customer Service
Traffic Flow
Vehicle Inspections
Property Damage
Safety Procedures
Emergency Situations
Security Checks
Law Enforcement
IDS

Incident Reports
Safety Hazards
Loss Prevention
Telephone Calls
CPR
CCTV
Front Desk
Identification Card
Semi Trucks

Time Clocks
PPE
Physical Security
Military Installations
FOB
Delivery Truck
Criminal Acts

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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