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Guest Services jobs at Gatti's Pizza - 2862 jobs

  • Food Service Team Member

    Six Flags Over Texas 4.1company rating

    Arlington, TX jobs

    This position is a Part-Time position, working up to 29 hours a week with a payrate of up to $13/hour. Responsibilities: What You Will Be Doing Provide exceptional guest service while surrounded by roller coasters Greet and ask guests about their favorite ride as they walk up to your location Take guests' orders, offering suggestions and upsells about the most delicious menu items Feed hungry guests promptly and satisfy growling stomachs with fresh, made-to-order foods Operate Point of Sale (POS) cash registers, receiving money and returning proper change Prepare everything from double bacon cheeseburgers to ice cold soft drinks to delectable funnel cake sundaes and more. Fill condiment dispensers, wipe down tables, wash dishes, and keep all areas clean and safe for guests Qualifications: What You Will Need Must be 15 years or older Basic computer literacy In foods you must be able to stand, walk, stoop, bend, and reach throughout your shift Excellent verbal communication skills Able to work a flexible schedule, including weekends and holidays
    $13 hourly Auto-Apply 2d ago
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  • Park Services Associate

    Six Flags Fiesta Texas 4.1company rating

    San Antonio, TX jobs

    Park Services Associate (Restrooms) Job Type: Seasonal Pay Rate: $13/hr. This is a seasonal position at Six Flags Fiesta Texas, in San Antonio, TX. This position offers a payrate of $13.00 per hour and also comes with perks such as: Free entry to any Six Flags Park for all employees and a guest with each visit, additional complimentary tickets for friends and family, discount of merchandise for all employees, flexible scheduling and daily and weekly pay available. Responsibilities: As a Park Services Associates, you help the park facilities sparkle! You are constantly on the move, leaving your shine behind as you bounce from place to place. Every day is a fresh experience as you interact with our guests, team members and keep everything looking great. From sweeping the streets to refreshing active restrooms/facilities and greeting the guests, you'll be right in the center of the action and help keep everything in immaculate shape. HOW YOU WILL DO IT: Clean and sanitize active restrooms and other areas regularly throughout day Restock restroom supplies such as toilet paper, soap, and paper towels Monitor and report any maintenance issues or safety concerns Provide exceptional customer service to park guests Ensure compliance with health and safety regulations Qualifications: Must be 16 years or older Friendly, outgoing personality interacting with large groups of people Ability to work in an environment as fast-paced as our coasters, cleaning active restrooms and other areas Demonstrate a strong work ethic and commitment to cleanliness Must be able to read chemical labels and MSDS of cleaning substances Enjoy cleaning and organizing Strong attention to detail Must be able to stand, walk, stoop, bend, lift, and reach throughout your shift Excellent verbal communication skills Be flexible and adaptable to change, as well as the ability and willingness to assist in other aspects of Park Services operations (including but not limited to the ability to be cross-trained and or learn other aspects as required) OTHER NOTES: May perform other duties beyond scope of above as necessary to support the park as a whole Reports to Park Services Leadership
    $13 hourly Auto-Apply 2d ago
  • Restaurant Team Member

    Papa John's International 4.2company rating

    Indianapolis, IN jobs

    Do you want to have fun, make new friends and earn extra cash? If so, Papa Johns is the right fit for you! As a Restaurant Team Member, you will be the face for our customers ensuring they receive a hot, made to order meal. Or you could be working on the makeline, preparing the food a family will gather together to enjoy. At Papa Johns, people are always our top priority. Our secret ingredient is YOU! Working with Papa Johns is a great part time or second job and it's also a great opportunity to start your career. Many Restaurant Team Members have moved into Delivery Driving, running shifts or even to become the General Manager of a restaurant. You will improve on the skills you have, and we'll teach you some new ones. We are more than just a pizza company; we're a pizza family. **Papa Johns Offers** : + Benefits*- Medical, Dental, Paid Vacation, and 401(k) + _*Benefits vary based off hours worked and position_ + Paid Weekly + Dough & Degrees - 100% Paid Online Tuition at Purdue University Global among other Online Universities + Flexible Hours + 50% off Discounts + Direct Deposit and Debit (Pay) Cards + On-going Training Programs **Critical Ingredients:** A great attitude and a desire to be a part of a team. You will need to be at least 16 years old (Please Note: 18 if you want to be a Delivery Driver). Nights and weekends are very busy, so you will need to have the ability and desire to work during these times. Lastly, you will need to be able to lift or move up to 25 pounds and stand for prolonged periods. We've covered the basics here but we'll have more details for you once you apply and a recruiter contacts you. We can't wait to welcome you to our pizza family. Apply today and let's do this! It is the policy of Papa John's to provide equal employment opportunities for all applicants and team members without regard to race, color, religion, sex, age, marital status or civil partnership, national or ethnic origin, pregnancy or maternity, veteran status, uniformed service (as defined by 10 U.S.C. §101 (a)(5)), protected disability status, genetic information, sexual orientation, gender identity, gender reassignment, or gender expression, or any other characteristic protected by statute or law.
    $21k-27k yearly est. 3d ago
  • Guest Safety & Security Lead

    Highgate 4.5company rating

    San Francisco, CA jobs

    A prominent hospitality management firm in San Francisco is seeking a Safety and Security Officer. This role involves ensuring the safety of both guests and employees, patrolling hotel premises, and responding to emergencies. Candidates must have a high school diploma, excellent communication skills, and the ability to handle physical challenges. The position requires a balance of attentiveness and service orientation to create a welcoming environment while effectively managing security aspects. #J-18808-Ljbffr
    $35k-43k yearly est. 5d ago
  • Restaurant Team Member

    Baskin-Robbins 4.0company rating

    Conroe, TX jobs

    Restaurant Team Member Reports To: Restaurant Manager A Dunkin' Restaurant Team Member is generally responsible for preparing food and beverages according to Dunkin' Brands operational standards, providing guests with great service and maintaining a clean, safe, and organized workspace. Responsibilities Include: Follow Brand standards, recipes and systems Follow food safety standards Prepare food and beverages Assemble and package orders and serve to guests Understand restaurant menu including limited time offers and promotions and be able to answer guest questions Maintain a clean and organized workstation Clean equipment and guest areas Stocking items such as cups, lids, etc at workstation Take orders at the Drive Thru or Front Counter POS and handle payments (if applicable) Follow speed of service standards Serve and communicate with guests Maintain a guest focused culture in the restaurant Communicate effectively with managers and coworkers Organize and maintain stock room and refrigerated areas Education/Experience: * None Key Competencies Works well with others in a fast-paced team environment On time, demonstrates honesty and a positive attitude Willingness to learn and adapt to change Guest focused Physical Demands/Working Conditions: Standing on feet Repetitive motion including bending, stooping and reaching Lifting objects including boxes, ice and product up to 20lbs (if applicable) Working in a small space ","identifier":{"@type":"PropertyValue","name":"Job ID","value":"9896210"},"date Posted":"2025-09-18T10:58:09.189522+00:00","employment Type":["PART_TIME"],"hiring Organization":{"@type":"Organization","name":"Baskin Robbins","same As":"https://www.baskinrobbins.com/","logo":"https://dokumfe7mps0i.cloudfront.net/oms/15524/image/2025/4/LHUVQ_***********22/***********22.png"},"job Location":[{"@type":"Place","address":{"@type":"PostalAddress","street Address":"10436 Fm 242 (needham Rd)","address Locality":"Conroe","address Region":"TX","postal Code":"77385","address Country":"US"}}],"base Salary":{"@type":"MonetaryAmount","currency":"USD","value":{"@type":"QuantitativeValue","value":0,"min Value":0,"max Value":0,"unit Text":"HOUR, DAY, WEEK, MONTH, YEAR"}}} Skip to main content Skip to menu Skip to footer Careers Overview Working at Baskin-Robbins Culture Benefits & Perks Training & Development Dunkin's cup * Purpose and Values Search Search Careers Hamburger toggle Menu Hamburger toggle Menu Close Careers Home Working at Baskin-Robbins Culture Benefits & Perks Training & Development * Purpose and Values * Search Careers Back Restaurant Team Member
    $20k-26k yearly est. 8d ago
  • Director of Guest Services

    Kalahari Resorts & Conventions 4.2company rating

    Bowling Green, VA jobs

    Join the Kalahari Experience At Kalahari Resorts & Conventions, our Promise is simple: Lead with Love. We care deeply for our guests, associates, and communities-treating people like family and creating spaces where everyone feels valued. Now Hiring: Director of Guest Services In this role, you'll directly supervise the front office, bell staff and concierge teams as well as work in partnership with the Front Office Manager(s), Director of Rooms and the Guest Experience team to achieve our desired results. You'll potentially serve as the Property Manager on duty when needed, and oversee all property operations, ensuring that the highest levels of hospitality and service are provided. As a leader, you'll bring our Promise to life-supporting associates, inspiring teamwork, and delivering unforgettable guest experiences. Onboarding for this role will likely begin in Quarter 2 or Quarter 3. What You'll Do: Oversee daily guest services operations, ensuring exceptional service delivery and a seamless experience across all touchpoints. Lead, coach, and develop guest services teams to create a positive, high-performing work environment. Design and implement service standards, policies, and procedures to consistently exceed guest expectations. Manage budgets, staffing, and resources to optimize efficiency, service quality, and departmental performance. Analyze guest feedback and service metrics to identify trends, resolve issues, and drive continuous improvement initiatives. What We're Looking For: Four years of previous front office or guest service manager experience. Broad understanding of the tourism industry and the day-to-day functions of all aspects of a resort. Experience growing others - and looking for growth. Basic P&L/budget experience. Passion, energy, self-motivation and an infectious personality! Preferred Requirements Bilingual, in Spanish and English. Experience with a property of 500 rooms or more. Formal training or hands-on education in hotel management and operations. Basic sales experience. Why Kalahari? Career growth with promotion from within Comprehensive benefits (401k, health, vision, dental) Discounts, perks, and education assistance Be part of something extraordinary. Apply today and help us Lead with Love. Kalahari Resorts & Conventions is an Equal Opportunity Employer.
    $19k-28k yearly est. 5d ago
  • Director, Member & Guest Services

    Los Angeles Rams 4.0company rating

    Los Angeles, CA jobs

    The Director of Member & Guest Services will be responsible for developing and managing the service program for all Los Angeles Rams Season Ticket Members as well as gameday experience for all ticket holders. They will define all aspects of the year-round Membership program including benefits, engagement and retention strategies, and communication campaigns, while leading the department in the successful execution of these initiatives to ensure a best-in-class experience for Rams Season Ticket Members. A critical priority for this role is driving the annual renewal of Rams Season Tickets and the collection of Stadium Seat License (SSL) payments by setting strategies, implementing campaigns for service representatives, and tracking success metrics. The Director will work closely with SoFi Stadium and Rams staff to deliver a seamless gameday experience for guests, from pre-event planning through post-game follow-up. This role will also focus on creating processes and leveraging CRM and ticketing systems as well as other digital platforms to track and manage accounts effectively. This position will maintain key relationships both internally and externally and oversee a department of full-time employees, including manager-level positions. An ideal candidate is a proactive and innovative professional who is a clear self-starter with exceptional leadership and relationship-building skills. They should have a proven track record and passion for customer service, account management, or hospitality in a high-touch, fast-paced environment. Key Job Responsibilities: * Develop and execute a service program for Rams Season Ticket Members, including retention strategy, touchpoint campaigns, benefits, gifting and events. * Accountable for recruiting, engaging, developing, motivating and/or retaining a team of approximately 18 full-time employees to deliver an exceptional Member and Ticket Holder experience. * Formulate the communication strategy for Rams Season Ticket Members, including, but not limited to, renewal notices, email newsletters, and call/text campaigns for service representatives. * Oversee external communication resources for Rams Season Ticket Members and fans and develop protocols that support company-led direction for messaging, tone, frequency, and style. * Actively research new trends and analyze data to provide ideas and insights to improve the Season Ticket Member program and the overall guest experience for Rams gamedays at SoFi Stadium. * Support the gameday service and operational strategy for Rams games at SoFi Stadium. Build and maintain strong cross-organizational relationships with SoFi Stadium entities, including Guest Experience, Security, and Operations, to ensure successful event execution. * Responsible for developing and executing the annual renewal strategy for Rams Season Tickets and Stadium Seat License (SSL) payments. * Collaborate with the Ticketing Analytics and Operations teams to determine effective strategies to utilize Salesforce and Archtics to manage Season Ticket Member accounts. Work with service managers to ensure staff are effectively using the systems and following the service guidelines and protocols. * Oversee the department budget, adhering to financial guidelines and achieving budgetary goals. * Lead, motivate and evaluate the Member Services and Guest Experience staff. Must be able to clearly communicate service strategy and provide feedback and direction for development. * Develop and coach service team leads/managers to be able to proactively anticipate, comprehend and resolve needs and issues. Ensure they have the resources needed to effectively support their teams. * Other duties as assigned Qualifications (Skills/Capabilities): * Dynamic, self-motivated individual with natural customer service instincts and a deep commitment to service excellence. * Exceptional leadership and team development skills with a proven ability to motivate, coach, and empower a diverse staff. * Collaborative culture builder who thrives in a team environment and works effectively across departments. * Strategic thinker who can execute tactically and adapt in a fast-paced, event-driven environment. * Excellent verbal and written communication skills with the ability to engage internal and external stakeholders, including senior leadership. * Proven ability to build strong relationships while handling sensitive, confidential information with professionalism, and adept at managing high-stress situations or interactions with demanding clients and guests. * Strong critical thinking, problem-solving, conflict resolution and decision-making skills. * Exceptional organizational and project management skills with the ability to prioritize and manage multiple initiatives effectively. * Comfortable meeting with and/or presenting to senior leadership and cross-functional groups. Experience & Education: * Bachelor's degree or graduate degree with an emphasis on Business, Sports Management, Hospitality, or related field * 10+ years of providing superior customer service, preferably with sports teams, live entertainment events, or hospitality business * 5 plus years in a managerial position leading a service staff focused on retention or sales * Completion of a professional training program such as Disney, Ritz Carlton, etc. is a plus Technical Knowledge: * Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook) and online survey tools * Proven success leveraging Microsoft/Salesforce CRM to track client communication and touchpoint campaigns * Experience using Archtics ticketing system * Familiar with social media platforms (Facebook, Twitter, Instagram, YouTube, LinkedIn) * Understanding of digital fan engagement platforms (e.g., Satisfi, mobile apps, text-to-service systems) Work Environment: The Los Angeles Rams is a professional, fast-paced, creative business environment. Other environmental conditions: * Housing and transportation within 45 miles of Woodland Hills, CA * The Rams offer a flexible working schedule, when working from home, a professional at-home setup is required * Ability to work an event-driven schedule, including weekends, evenings, and some holidays * Must be able to attend and work all Los Angeles Rams home games * Comfortable with face-to-face, in-person experiences with clients, fans and prospects * Ability to travel around the stadium visiting clients during home games * Computer and desk work a significant part of daily activities * Sitting, standing, working with hands for extended periods of time * Occasional lifting of up to 25 pounds may be required Salary: $110,000/yr. - $125,000/yr. + Yearly Discretionary Bonus The Los Angeles Rams are proud to be an Equal Opportunity Employer. We strive to create a sense of belonging for all employees by fostering a culture of respect and inclusion, empowering everyone to be their true selves. #twdirector
    $27k-35k yearly est. 26d ago
  • Director, Member & Guest Services

    The Los Angeles Rams 4.0company rating

    Los Angeles, CA jobs

    The Director of Member & Guest Services will be responsible for developing and managing the service program for all Los Angeles Rams Season Ticket Members as well as gameday experience for all ticket holders. They will define all aspects of the year-round Membership program including benefits, engagement and retention strategies, and communication campaigns, while leading the department in the successful execution of these initiatives to ensure a best-in-class experience for Rams Season Ticket Members. A critical priority for this role is driving the annual renewal of Rams Season Tickets and the collection of Stadium Seat License (SSL) payments by setting strategies, implementing campaigns for service representatives, and tracking success metrics. The Director will work closely with SoFi Stadium and Rams staff to deliver a seamless gameday experience for guests, from pre-event planning through post-game follow-up. This role will also focus on creating processes and leveraging CRM and ticketing systems as well as other digital platforms to track and manage accounts effectively. This position will maintain key relationships both internally and externally and oversee a department of full-time employees, including manager-level positions. An ideal candidate is a proactive and innovative professional who is a clear self-starter with exceptional leadership and relationship-building skills. They should have a proven track record and passion for customer service, account management, or hospitality in a high-touch, fast-paced environment. Key Job Responsibilities: Develop and execute a service program for Rams Season Ticket Members, including retention strategy, touchpoint campaigns, benefits, gifting and events. Accountable for recruiting, engaging, developing, motivating and/or retaining a team of approximately 18 full-time employees to deliver an exceptional Member and Ticket Holder experience. Formulate the communication strategy for Rams Season Ticket Members, including, but not limited to, renewal notices, email newsletters, and call/text campaigns for service representatives. Oversee external communication resources for Rams Season Ticket Members and fans and develop protocols that support company-led direction for messaging, tone, frequency, and style. Actively research new trends and analyze data to provide ideas and insights to improve the Season Ticket Member program and the overall guest experience for Rams gamedays at SoFi Stadium. Support the gameday service and operational strategy for Rams games at SoFi Stadium. Build and maintain strong cross-organizational relationships with SoFi Stadium entities, including Guest Experience, Security, and Operations, to ensure successful event execution. Responsible for developing and executing the annual renewal strategy for Rams Season Tickets and Stadium Seat License (SSL) payments. Collaborate with the Ticketing Analytics and Operations teams to determine effective strategies to utilize Salesforce and Archtics to manage Season Ticket Member accounts. Work with service managers to ensure staff are effectively using the systems and following the service guidelines and protocols. Oversee the department budget, adhering to financial guidelines and achieving budgetary goals. Lead, motivate and evaluate the Member Services and Guest Experience staff. Must be able to clearly communicate service strategy and provide feedback and direction for development. Develop and coach service team leads/managers to be able to proactively anticipate, comprehend and resolve needs and issues. Ensure they have the resources needed to effectively support their teams. Other duties as assigned Qualifications (Skills/Capabilities): Dynamic, self-motivated individual with natural customer service instincts and a deep commitment to service excellence. Exceptional leadership and team development skills with a proven ability to motivate, coach, and empower a diverse staff. Collaborative culture builder who thrives in a team environment and works effectively across departments. Strategic thinker who can execute tactically and adapt in a fast-paced, event-driven environment. Excellent verbal and written communication skills with the ability to engage internal and external stakeholders, including senior leadership. Proven ability to build strong relationships while handling sensitive, confidential information with professionalism, and adept at managing high-stress situations or interactions with demanding clients and guests. Strong critical thinking, problem-solving, conflict resolution and decision-making skills. Exceptional organizational and project management skills with the ability to prioritize and manage multiple initiatives effectively. Comfortable meeting with and/or presenting to senior leadership and cross-functional groups. Experience & Education: Bachelor's degree or graduate degree with an emphasis on Business, Sports Management, Hospitality, or related field 10+ years of providing superior customer service, preferably with sports teams, live entertainment events, or hospitality business 5 plus years in a managerial position leading a service staff focused on retention or sales Completion of a professional training program such as Disney, Ritz Carlton, etc. is a plus Technical Knowledge: Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook) and online survey tools Proven success leveraging Microsoft/Salesforce CRM to track client communication and touchpoint campaigns Experience using Archtics ticketing system Familiar with social media platforms (Facebook, Twitter, Instagram, YouTube, LinkedIn) Understanding of digital fan engagement platforms (e.g., Satisfi, mobile apps, text-to-service systems) Work Environment: The Los Angeles Rams is a professional, fast-paced, creative business environment. Other environmental conditions: Housing and transportation within 45 miles of Woodland Hills, CA The Rams offer a flexible working schedule, when working from home, a professional at-home setup is required Ability to work an event-driven schedule, including weekends, evenings, and some holidays Must be able to attend and work all Los Angeles Rams home games Comfortable with face-to-face, in-person experiences with clients, fans and prospects Ability to travel around the stadium visiting clients during home games Computer and desk work a significant part of daily activities Sitting, standing, working with hands for extended periods of time Occasional lifting of up to 25 pounds may be required Salary: $110,000/yr. - $125,000/yr. + Yearly Discretionary Bonus The Los Angeles Rams are proud to be an Equal Opportunity Employer. We strive to create a sense of belonging for all employees by fostering a culture of respect and inclusion, empowering everyone to be their true selves. #twdirector
    $27k-35k yearly est. 25d ago
  • Cellars Guest Service Captain (Valet Captain) $21 per hour

    Hotel Emma 3.8company rating

    San Antonio, TX jobs

    Primary Responsibilities: Duties are as follows but not limited to: * Uphold and adhere to the Hotel Emma Vision, Storymakers, Service Promises and Values & Behaviors; Including Pearl's Conditions of Satisfaction, Emma Strong Disciplines, and the Pearl Service Standards. * Maintain knowledge of daily house count, arrivals/departures, VIPs, scheduled in-house group activities, locations and times. Maintain awareness of resident move-ins, move-outs, recurring service needs, wellness checks, and personalized preferences tracked in Concierge IQ. * Ensure that parking policies and procedures meet expectations. * Coordinate Reserved Resident Parking, guest vehicle access, and lifestyle concierge vehicle requests when applicable. * Oversee the proper execution of both valet and bellman functions according to the rotation and standards as they pertain to safety and quality. * Oversee all Reserve-tier touchpoints including curbside greeting, event hosting support, amenity reservations, and resident pick-up/drop-off services. * Interact with other team members in a professional manner, and assist other departments as needed. * Assist Concierge and Leasing associates with move-ins/outs, package coordination, grocery/parcel support, and personalized welcome rituals. * Maintain professional radio etiquette at all times. * Communicate all pertinent information to the Manager on Duty in a timely manner. * Provide proactive updates on resident sentiment, service trends, emerging needs, and escalations requiring Property Management attention. * Solicit guest feedback as necessary and follow up on any issues or concerns in a timely manner. * Facilitate resident courtesy transportation (if applicable), partner-service delivery, and local lifestyle concierge arrangements. * Ensure curb appeal, lobby presentation, and all amenity entries align with Reserve-tier aesthetic standards at all times. * Keep track of inventory. (waters, firewood, tickets, tags, etc.) Including, maintaining Reserve-tier welcome inventory (signature beverages, amenity gifts, seasonal items, move-in kits, and special-order resident preferences). * Report to work for scheduled shift, on time and in uniform, in accordance with company policy. * Report any equipment failure to the manager on duty. * Answering phones as business demands and proper radio etiquette to void slang and concern of guest privacy * Know and comply with all company policies and procedures pertaining to this position and its duties. * Takes pride in personal appearance and follows hotel grooming guidelines. * Responsible for receiving, documenting, and communicating all team member call-offs in a timely manner. * Ensures appropriate shift coverage by coordinating schedule adjustments, calling in additional team members, or providing support personally when necessary. * Maintains real-time staffing awareness and proactively plans coverage for peak periods, special events, and unexpected operational needs. * Oversees valet operations during the shift, ensuring all vehicles are handled safely, efficiently, and in accordance with Hotel Emma and the Cellars driving standards. * Conducts pre-shift huddles, distributes position assignments, and communicates operational priorities to Guest Service Agents. * Monitors traffic flow, curbside management, and resident arrival patterns to ensure smooth and professional service. * Provides on-the-ground coaching to GSAs, reinforcing service standards, radio etiquette, and safe driving practices. * Performs vehicle key management audits and ensures secure storage and accurate logging of all vehicles. * Performs garage management audits and ensures all vehicles are parked correctly; the garage is free of debris, etc. Report all infractions to Hotel Emma management team. * Responds immediately to guest concerns related to valet or bell operations, escalating to the MOD as needed. * Ensures cleanliness and organization of all valet areas including the drive, lobby entry points, and equipment storage zones. Job Requirements: * Exceptional interpersonal communication with residents, guests, vendors, team members, and Pearl leadership partners. * Valid Texas driver license with at least one year and exemplary driving record. * Must be able to operate manual transmission and any type of vehicle within Class C. * Ability to present and conduct oneself professionally and emulates the Hotel Emma Culture. Must demonstrate Reserve-tier warmth, emotional intelligence, discretion, and anticipatory hospitality. * 1-year leadership experience and twelve months related experience. * Ability to multi-task in a fast-paced working environment. Ability to pivot between hospitality service and operational needs, including incident support, package management, amenity oversight, and lifestyle concierge tasks. * Ability to work in a high-energy environment and handle multiple tasks. * Flexible schedule required, to include AM/PM, weekends and holidays. Working Conditions/Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Ability to move, carry, push, pull, lift minimum 50lbs. Requires ability to support resident move-ins, large parcel intake, and amenity set-ups. Prolonged sitting, standing, walking, lifting and bending without restrictions. Schedule will reflect business demands. Long and unusual hours on occasion. Ability to work in any weather condition. Must be comfortable engaging residents outdoors in Pearl's plaza environment and during programmed events. Strong listening skills and empathetic ear for guest related concerns.
    $20k-26k yearly est. 11d ago
  • Cellars Guest Service Captain (Valet Captain) $21 per hour

    Hotel Emma 3.8company rating

    San Antonio, TX jobs

    Primary Responsibilities: Duties are as follows but not limited to: · Uphold and adhere to the Hotel Emma Vision, Storymakers, Service Promises and Values & Behaviors; Including Pearl's Conditions of Satisfaction, Emma Strong Disciplines, and the Pearl Service Standards. · Maintain knowledge of daily house count, arrivals/departures, VIPs, scheduled in-house group activities, locations and times. Maintain awareness of resident move-ins, move-outs, recurring service needs, wellness checks, and personalized preferences tracked in Concierge IQ. · Ensure that parking policies and procedures meet expectations. · Coordinate Reserved Resident Parking, guest vehicle access, and lifestyle concierge vehicle requests when applicable. · Oversee the proper execution of both valet and bellman functions according to the rotation and standards as they pertain to safety and quality. · Oversee all Reserve-tier touchpoints including curbside greeting, event hosting support, amenity reservations, and resident pick-up/drop-off services. · Interact with other team members in a professional manner, and assist other departments as needed. · Assist Concierge and Leasing associates with move-ins/outs, package coordination, grocery/parcel support, and personalized welcome rituals. · Maintain professional radio etiquette at all times. · Communicate all pertinent information to the Manager on Duty in a timely manner. · Provide proactive updates on resident sentiment, service trends, emerging needs, and escalations requiring Property Management attention. · Solicit guest feedback as necessary and follow up on any issues or concerns in a timely manner. · Facilitate resident courtesy transportation (if applicable), partner-service delivery, and local lifestyle concierge arrangements. · Ensure curb appeal, lobby presentation, and all amenity entries align with Reserve-tier aesthetic standards at all times. · Keep track of inventory. (waters, firewood, tickets, tags, etc.) Including, maintaining Reserve-tier welcome inventory (signature beverages, amenity gifts, seasonal items, move-in kits, and special-order resident preferences). · Report to work for scheduled shift, on time and in uniform, in accordance with company policy. · Report any equipment failure to the manager on duty. · Answering phones as business demands and proper radio etiquette to void slang and concern of guest privacy · Know and comply with all company policies and procedures pertaining to this position and its duties. · Takes pride in personal appearance and follows hotel grooming guidelines. · Responsible for receiving, documenting, and communicating all team member call-offs in a timely manner. · Ensures appropriate shift coverage by coordinating schedule adjustments, calling in additional team members, or providing support personally when necessary. · Maintains real-time staffing awareness and proactively plans coverage for peak periods, special events, and unexpected operational needs. · Oversees valet operations during the shift, ensuring all vehicles are handled safely, efficiently, and in accordance with Hotel Emma and the Cellars driving standards. · Conducts pre-shift huddles, distributes position assignments, and communicates operational priorities to Guest Service Agents. · Monitors traffic flow, curbside management, and resident arrival patterns to ensure smooth and professional service. · Provides on-the-ground coaching to GSAs, reinforcing service standards, radio etiquette, and safe driving practices. · Performs vehicle key management audits and ensures secure storage and accurate logging of all vehicles. · Performs garage management audits and ensures all vehicles are parked correctly; the garage is free of debris, etc. Report all infractions to Hotel Emma management team. · Responds immediately to guest concerns related to valet or bell operations, escalating to the MOD as needed. · Ensures cleanliness and organization of all valet areas including the drive, lobby entry points, and equipment storage zones. Job Requirements: · Exceptional interpersonal communication with residents, guests, vendors, team members, and Pearl leadership partners. · Valid Texas driver license with at least one year and exemplary driving record. · Must be able to operate manual transmission and any type of vehicle within Class C. · Ability to present and conduct oneself professionally and emulates the Hotel Emma Culture. Must demonstrate Reserve-tier warmth, emotional intelligence, discretion, and anticipatory hospitality. · 1-year leadership experience and twelve months related experience. · Ability to multi-task in a fast-paced working environment. Ability to pivot between hospitality service and operational needs, including incident support, package management, amenity oversight, and lifestyle concierge tasks. · Ability to work in a high-energy environment and handle multiple tasks. · Flexible schedule required, to include AM/PM, weekends and holidays. Working Conditions/Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Ability to move, carry, push, pull, lift minimum 50lbs. Requires ability to support resident move-ins, large parcel intake, and amenity set-ups. Prolonged sitting, standing, walking, lifting and bending without restrictions. Schedule will reflect business demands. Long and unusual hours on occasion. Ability to work in any weather condition. Must be comfortable engaging residents outdoors in Pearl's plaza environment and during programmed events. Strong listening skills and empathetic ear for guest related concerns.
    $20k-26k yearly est. 11d ago
  • Guest Services Ambassador

    Aparium Hotel Group 3.9company rating

    Alexandria, VA jobs

    Guest Service Ambassador is non-exempt. Be a part of an impressive team of hotel professionals in our gorgeous, historic building. As a Guest Service Ambassador, you will collaborate with your team and other departments to provide intuitive service for exceptional guest experiences. Work in a respectful and progressive environment that values what people bring to the team. WHAT'S IN IT FOR YOU * Paid Vacation, Sick Time, and Holidays * Discount program for our sister hotels. * Medical, Dental, Vision, and pet insurance at an affordable group rate * Paid time off to volunteer for the causes you care about in your community. * Strong sense of belonging through diversity, equity, and inclusion WHO YOU ARE The Ambassador role is not a front desk receptionist hiding behind a desk, generating paperwork, and swiping credit cards. At Hotel Heron, the Ambassador owns the guest experience, ensuring that no need goes unmet and no opportunity to make a guest's visit special is missed. The ambassadors are exquisite hosts, just as comfortable arranging the details of a surprise proposal, as they are giving a hotel tour to a curious neighbor or maneuvering a bell cart. The Ambassador knows the ins and outs of both the hotel and the surrounding community, and with a gracious demeanor and warm presence makes every guest entering the lobby feel at ease, knowing that they have selected the right place. This position turns details and tidbits about guests into recognition and actions that make a stay at Hotel Heron a personal, one-of-a-kind experience. WHO WE ARE Located in the heart of Old Town Alexandria, Hotel Heron offers guests the opportunity to see Old Town from a new vantage point. With Washington, DC just minutes away, Hotel Heron acts as a flag in the sand just across the river, beckoning travelers to explore beyond the National Mall and Monuments to discover a city ripe for its new renaissance. Originally opened in 1926 as the George Mason Hotel, this adaptive reuse combines the iconic inn with an adjacent new building that houses a modern event space and elevated guest rooms. This chic 134 room boutique hotel is home to a signature ground floor restaurant serving hearth inspired Mid-Atlantic cuisine, a cozy craft cocktail bar hidden in the heart of the hotel, and an open-air seasonal rooftop bar with unparalleled views of the Potomac. Elevated amenities include a state-of-the-art fitness center and meeting spaces designed for socializing, co-working, creating, eating, drinking, and relaxing. The hotel brings together world travelers and neighbors alike while showcasing Alexandria's rich legacy and knack for innovation through thoughtful touches from local businesses and artisans. As an Equal Opportunity Employer, Aparium Hospitality Services celebrates diversity and is committed to creating an equitable and inclusive environment, and sense of belonging for all employees. We do not discriminate and believe every individual should be proud of who they are, where they come from and take pride in who we serve. Aparium is an E-Verify employer.
    $23k-30k yearly est. 4d ago
  • Live Oak Golf Club - Guest Services

    Thompson Golf Group 4.1company rating

    Abilene, TX jobs

    *_Reports to: Golf Shop* Primary responsibilities include but are not limited to: Customer Service - Customer Service. Greeting guests and assisting them as needed. Staging carts for daily play and tournaments. Managing the golf cart fleet - Cleaning, washing, detailing and stocking with necessary supplies. Operating a golf range cart to pick range. Handpicking range at times due to inclement weather. Assist with banquet set up as needed. Assist in cleaning golf restrooms, and event center as needed Empty trash bins on the golf course. Other duties as directed and needed. Primary requirements: Standing or moving for 6 to 8 hours a day. Able to lift up to 50 pounds-on occasion. Able to multi-task as needed. Work outdoors in varying weather conditions. Must have a valid driver license. Available to work days, evenings, weekends and or holiday's. Preferred skills: Knowledge of golf or previous experience. Able to work in a quick pace environment. Benefits Thompson Golf Group owns and manages 7 courses throughout Arizona, Minnesota & Texas. We are proud to have a wide range of benefits and perks available to our employees. Some benefits include: Full Time (35 hrs+ per week) may be eligible for: • Medical(Aetna)/Dental(DeltaDental)/Vision(EyeMed) Coverage • Employee/Spouse/Child Life Insurance, Long-Term Disability and Accident Insurance • HSA option • 401(k) with company match after 1 year employment • Paid Vacation and Holiday Pay for 7 holidays. All Team Members: • Golf Benefits, Meal and Merchandise discount at each Thompson Golf Club course • Team Member Referral Program and more! • Paid Sick Time Diversity, Equity, and Inclusion (DEI) Philosophy Thompson Golf Group and its management companies are committed to workforce diversity, fostering equity and advancing a culture of inclusion. We know that bringing diverse backgrounds, cultures and perspectives together drives innovation that helps us to solve today's business and social challenges. A diverse, equitable and inclusive work environment respects the unique characteristics, skills, and experiences of all employees. As a company it is our responsibility to provide a workplace free of discrimination, harassment, bullying, retaliation, and inappropriate conduct. TGG Values - Check them out, they're DOPE Do the right thing - Think of others & be trustworthy Own it - Take pride in what we do & be personally responsible Passion for progress - Improving always in all ways & People pursuing growth Embracing the experience - Insist on having fun & be present Compensation: $11-14/ HR Based on Experience
    $11-14 hourly 60d+ ago
  • Guest Experience Coordinator

    Blo College Station 3.1company rating

    College Station, TX jobs

    Responsive recruiter Benefits: Bonus based on performance Competitive salary Dental insurance Employee discounts Flexible schedule Health insurance Opportunity for advancement Training & development Vision insurance Compensation: $10-$25 per hour (including commissions & bonuses)· Hourly wage · Commissions & bonuses· Benefits Join the ORIGINAL blow dry bar franchise - and build a fulfilling career you'll be proud of! Blo Blow Dry Bar has over 100 locations and is growing quickly. We believe in investing in our team members and giving them the lifestyle they deserve. Our Mission: to uplift and enhance those in our community through the power of flawless blow outs and beauty. Our bars offer an inclusive space where people of all ages, ethnicities and sexual identities feel welcomed, represented, and gorgeous . Why you'll love working here: · You'll earn money right away with a predictable hourly wage, commissions & bonuses· Flexible hours for work/life balance · Benefits such as health, dental and vision available · Complimentary beauty services and product discounts · Our team of professionals supports one another, shares clients, and has fun · You'll develop your customer service and sales skills · Career advancement opportunities · You'll get ongoing paid training and education, including access to Blo's exclusive education platform · We are busy with members, other regulars and new customers · We work with amazing brand partners such as UNITE, Color Wow, Olaplex and Bare Minerals Responsibilities: · Create and maintain an exceptional customer service experience for our Guests. · Work with scheduling/booking software to manage appointments and check guests in/out smoothly and quickly · Support the team of hair stylists and makeup artists · Be professional and friendly and know how to diffuse any tense situations. · Grow the business with recommendations and suggestions that lead to product sales, service upgrades and membership sign-ups. · Participate in regular training and skill-development opportunities. · Work collaboratively and support your teammates. · Participate in maintaining a clean, safe, and professional workspace Requirements: · The ability to work Sunday through Saturday· A passion for the beauty industry and for making people feel great · Salon experience is an asset Other titles for this role: receptionist, customer service coordinator, guest service coordinator, front desk coordinator, sales coordinator Let us blow you away! Visit ************************ and on Instagram @blocollegestation Each Blo Blow Dry Bar location is independently owned and operated by a Franchisee. All employment and hiring decisions are made by the Franchisee. All inquiries about employment at an independently owned and operated Blo Blow Dry Bar location should be made directly to the Franchisee. Blo Blow Dry Bar Inc. is not the employer and does not directly or indirectly control hiring or employment practices. Compensation: $10.00 - $25.00 per hour Gorgeous, and going places If you are passionate about beauty, love delivering excellent customer service, and are a team player, join the Blo family* and have a career you can be proud of! *Each Blo Blow Dry Bar location is independently owned and operated by a Franchisee. You are completing this application to be considered for employment by the Franchisee. All employment and hiring decisions are made by the Franchisee. Blo Blow Dry Bar Inc. is not the employer. All inquiries about employment at an independently owned and operated Blo location should be made directly to the Franchisee.
    $10-25 hourly Auto-Apply 60d+ ago
  • Guest Services Ambassador - (Part-Time) On Call

    Visit Indy 4.0company rating

    Indianapolis, IN jobs

    Guest Services Ambassador - On Call The Purpose of the Guest Services Ambassador is to be the first point of contact for the visitors attending conventions and events in the Indiana Convention Center. This person will offer a warm welcome, assist with directions, and ensure attendees feel supported and informed. All Visit Indy team members reflect the organization's “3 Ps” culture - productive, positive and progressive. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES To be successful in this role, an individual must be able to perform in a satisfactory manner the functions listed below. We will make reasonable accommodations to enable individuals with disabilities to perform these functions. ESSENTIAL FUNCTIONS Greet attendees in a warm, professional, and approachable demeanor. Ambassador will dress in a branded blazer provided by Visit Indy, black/dark blue pants, white collared shirt and professional, comfortable shoes provided by employee. Provide accurate directions and assistance throughout the Indiana Convention Center, confidently guide guests to key areas, offer digital navigation support and answers using a provided tablet. Take an active role in improving the visitors stay by assisting with providing advice on attractions, places to visit and eat, and anticipate and exceed visitors' expectations. Maintain a strong working knowledge of Downtown Indianapolis and the Indiana Convention Center. Availability to work events, conferences, etc. as needed including nights and weekends. OTHER FUNCTIONS Attend training sessions and events supported by Visit Indy. Ability to be on your feet for multiple hours at a time. Perform other duties as assigned. EDUCATION AND/OR EXPERIENCE High School diploma or equivalent is required. KNOWLEDGE, SKILLS, AND ABILITIES Solid verbal/written communication and interpersonal skills. Strong knowledge of Indianapolis and the Indiana Convention Center. Ability to focus on details, handle multiple tasks, and remain highly organized. Visit Indy is an equal opportunity employer. Accordingly, not only do we adhere to all applicable federal, state, and local laws pertaining to equal employment opportunity, but it is our firm policy to provide equal employment and advancement opportunities for all individuals regardless of race, religion, color, sex, national origin, sexual orientation, gender identity, age, disability, or any other legally protected category or characteristic. Hiring and promotion practices are performed without regard to the same.
    $20k-27k yearly est. 60d+ ago
  • Golf Guest Services

    Thompson Golf Group 4.1company rating

    Abilene, TX jobs

    *_Reports to: Golf Shop* Primary responsibilities include, but are not limited to: Customer Service - Customer Service. Greeting guests and assisting them as needed. Staging carts for daily play and tournaments. Managing the golf cart fleet - Cleaning, washing, detailing, and stocking with necessary supplies. Operating a golf range cart to pick range. Handpicking range at times due to inclement weather. Assist with banquet set up as needed. Assist in cleaning the golf restrooms and the event center as needed Empty trash bins on the golf course. Other duties as directed and needed. Primary requirements: Standing or moving for 6 to 8 hours a day. Able to lift up to 50 pounds on occasion. Able to multitask as needed. Work outdoors in varying weather conditions. Must have a valid driver's license. Available to work days, evenings, weekends and/or holidays. Preferred skills: Knowledge of golf or previous experience. Able to work in a quick-paced environment. Benefits Thompson Golf Group owns and manages 7 courses throughout Arizona, Minnesota & Texas. We are proud to have a wide range of benefits and perks available to our employees. Some benefits include: Full Time (35 hrs+ per week) may be eligible for: • Medical(Aetna)/Dental(Delta Dental)/Vision(EyeMed) Coverage • Employee/Spouse/Child Life Insurance, Long-Term Disability, and Accident Insurance • HSA option • 401(k) with company match after 1 year of employment • Paid Vacation and Holiday Pay for 7 holidays. All Team Members: • Golf Benefits, Meal and Merchandise discount at each Thompson Golf Club course • Team Member Referral Program and more! • Paid Sick Time Diversity, Equity, and Inclusion (DEI) Philosophy Thompson Golf Group and its management companies are committed to workforce diversity, fostering equity, and advancing a culture of inclusion. We know that bringing diverse backgrounds, cultures, and perspectives together drives innovation that helps us to solve today's business and social challenges. A diverse, equitable, and inclusive work environment respects the unique characteristics, skills, and experiences of all employees. As a company, it is our responsibility to provide a workplace free of discrimination, harassment, bullying, retaliation, and inappropriate conduct. TGG Values - Check them out, they're DOPE Do the right thing - Think of others & be trustworthy Own it - Take pride in what we do & be personally responsible Passion for progress - Improving always in all ways & people pursuing growth Embracing the experience - Insist on having fun & being present Work schedule 8 hour shift 10 hour shift Weekend availability Monday to Friday Holidays Day shift Supplemental pay Tips Benefits Flexible schedule Paid time off Health insurance Dental insurance Vision insurance Life insurance Disability insurance 401(k) 401(k) matching Referral program Employee discount Paid training
    $22k-28k yearly est. 60d+ ago
  • Guest Services/Concierge Full Time

    Willow Grove Inn 4.1company rating

    Orange, VA jobs

    As an award-winning boutique hotel, The Inn at Willow Grove provides guests with an unsurpassed luxury experience. We are looking for someone to join our Front Desk and Concierge team to assist with answering phones, taking reservations, and assisting guests with every aspect of their stay. Our staff consists of guest service-oriented individuals who are energetic, organized, methodical and can work both as a team player and independently towards one goal - maximum guest satisfaction. Hourly Rate Range: $15.00 - $18.00 per hour plus potential tips. Responsibilities: Assist with all day-to-day operations of the front desk, concierge, and reservations. Communicate with guests on all levels. Provide focused, customized service with a clear understanding of anticipatory guest service. Assist with daily inspections of rooms and facilities to maintain the Inn at Willow Grove's standards of excellence. Assist guests with luggage. Deliver or assist with room service trays in the morning and evening. Escorts the guests to their assigned rooms and carries their luggage. Take care of all guests and coordinate with other departments to fulfill guest needs and requests. Communicate regularly with the kitchen regarding menu questions and product availability. Checks in with guests to ensure satisfaction. Assists housekeeping department as needed with turn-down service. Fully aware of operating procedures for all electrical and electronic equipment in the guest room. Serves the guests in a calm, discrete and courteous manner, respecting timing standards. Hosts and welcomes all guests in a gracious and polite manner, and to have the ability to hold a conversation with the guest in a natural and spontaneous manner. Requirements: Flexibility to work nights, weekends and holidays. Service oriented and enjoy working with the public. Previous customer service experience preferable. Self-motivated and able to perform duties without supervision. Strong organizational skills a must. Reliable with an ability to multi-task and work well under pressure. Able to lift 50 to 70 pounds and stay active for extensive periods of time. POS system experience is not necessary. Strong communication skills View all jobs at this company
    $15-18 hourly 8d ago
  • Guest Support

    Hideaway Pizza 3.4company rating

    Fort Worth, TX jobs

    Job DescriptionDescription: PURPOSE The primary commitment of the Support Team Member is to provide an EXCEPTIONAL experience for our Guests. This experience will leave the guests craving to return soon and share their excitement (food shots and selfies are preferred). Achieving this means you must embrace the Hideaway Way, excel in the Hideaway Service Standards, have superior menu knowledge, continuously enhance the Guest environment, and present yourself in a professional yet fun way. RESPONSIBILITIES Embrace and Internalize THE WAY. Fanatic execution of the Hideaway Service Standards and Steps of Service to every Guest. Sincerely welcome and thank every Guest, creating a warm and inviting atmosphere. Obsessively maintain a clean and safe environment for the Guest and Team Members. Quickly answer the phone and handle calls in a professional and appreciative manner. Vigorously protect the financial interests of the Guests and Hideaway Pizza. Always create a FUN environment. Requirements: REQUIREMENTS Must be 16 years or older. Have and maintain required licenses: Food Handlers. Work a varied schedule, including shifts, days, holidays, doubles, positions, and events. Follow all policies and procedures outlined in the employee handbook and job-specific training guides. Meet physical requirements as dictated by the job, standing (8 hours), walking, lifting (40 pounds), stooping, carrying (25 pounds), and wiping. LANGUAGE English (required) WORK AUTHORIZATION United States (required)
    $19k-25k yearly est. 27d ago
  • Guest Support

    Hideaway Pizza 3.4company rating

    Fort Worth, TX jobs

    Full-time, Part-time Description PURPOSE The primary commitment of the Support Team Member is to provide an EXCEPTIONAL experience for our Guests. This experience will leave the guests craving to return soon and share their excitement (food shots and selfies are preferred). Achieving this means you must embrace the Hideaway Way, excel in the Hideaway Service Standards, have superior menu knowledge, continuously enhance the Guest environment, and present yourself in a professional yet fun way. RESPONSIBILITIES Embrace and Internalize THE WAY. Fanatic execution of the Hideaway Service Standards and Steps of Service to every Guest. Sincerely welcome and thank every Guest, creating a warm and inviting atmosphere. Obsessively maintain a clean and safe environment for the Guest and Team Members. Quickly answer the phone and handle calls in a professional and appreciative manner. Vigorously protect the financial interests of the Guests and Hideaway Pizza. Always create a FUN environment. Requirements REQUIREMENTS Must be 16 years or older. Have and maintain required licenses: Food Handlers. Work a varied schedule, including shifts, days, holidays, doubles, positions, and events. Follow all policies and procedures outlined in the employee handbook and job-specific training guides. Meet physical requirements as dictated by the job, standing (8 hours), walking, lifting (40 pounds), stooping, carrying (25 pounds), and wiping. LANGUAGE English (required) WORK AUTHORIZATION United States (required)
    $19k-25k yearly est. 60d+ ago
  • Visitor Services Representative and Park Dispatcher

    Service Corporation International 4.4company rating

    Whittier, CA jobs

    Our associates celebrate lives. We celebrate our associates. First point of contact for grieving families and guests visiting Rose Hills properties. Monitors Gate 1 Traffic with an average of 1.5 million vehicles annually. With warmth and professionalism, listen to guest questions; kindly ask clarifying questions to provide information and directions. Answers incoming calls following similar protocols. Monitor two-way radio and CCTV for safety and emergency requests, notifying and dispatching the appropriate resources. Record cemetery repair, Safety Violations and maintenance requests in the system. Essential Job Functions: Must be able to perform the essential functions of the job with or without reasonable accommodations. RESPONSIBILITIES Hospitality Monitors incoming and outgoing traffic at gate 1 to ensure all funeral processions are enter without delays. Coordinates traffic routes with Visitor Services, Funeral Directors and Motor Escorts based on incoming and outgoing traffic at Gate 1 Professionally and with sensitivity greets visitors entering Park property. Listens to guests questions in order to provide accurate information. References daily schedule, to provide service information and directions to buildings via brochures, QR codes, or GPS coordinates. Reference land map to locating gravesites or mausoleums. As reported by guests, enter gravesite repairs in database. Reads / Respond to Visitor Services emails. Assess request (such as lot blocks, vase installs, or grave repairs) and enters request in the appropriate system. Professionally and promptly, answer incoming calls. Listens to caller's needs, providing information or routing call to the applicable department. Restock information materials; order materials to maintain an adequate supply. Dispatch Monitor and Dispatch calls for services via a two-way radio for safety and emergency requests; ask questions to obtain pertinent information. Monitor CCTV cameras for security or safety incidents utilizing investigation and tracking tools when criminal activity is on campus. Instructs incoming emergency authorities to the appropriate areas where the emergency is occurring Assess situation to dispatch the appropriate internal resources, contact 911 emergency services, or initiates emergency text to management or associates. Log request and incidents according to procedures. Follow-up with respondent on actions taken; update log and close request. Maintains dispatch equipment in working order requesting maintenance or repair when needed. Expectations Self manages workload to deliver quality work on time. Completes complex work applying experience and knowledge of procedures, regulations, and policies; escalates unique issues for guidance. Consistently applies procedures, regulations, and policies producing compliant and efficient results. Exhibits accountability for work and behaviors. Takes the initiative to discuss assignments, expectations, priorities and deadlines as well as seek guidance and coaching from manager. Notifies manager when workload is light and volunteers for additional work. Adjusts quickly to work within new work structures, processes, requirements, or cultures. Ensures compliance with local, state, and federal regulations. Drafts SOPs and Job Aids with an appropriate level of detail for user needs. This is not intended to be an all-inclusive list of the essential functions or duties related to this job. MINIMUM Requirements Education High School Diploma or GED Licenses Valid state driver's license with an acceptable driving record Experience At least two (2) years security administration experience monitoring CCTV, using two-way radios, and dispatching security or emergency services. Customer service experience communicating face to face with the general public Knowledge, Skills and Abilities Bilingual speaking proficiency a plus Professional verbal communication and listening skills basic computer skills and light typing Cognitive ability including reasoning, identify problems, comprehend ideas, learn quickly, learn from experience, and appropriately apply learning to new situations. Process and results oriented, motivated to keep projects moving ahead by identifying obstacles and exploring alternatives Must have a positive attitude, a drive to continually advance your understanding of the industry and business, and is highly self-motivated Ability to build professional and trusting business relations within the team Professional written and verbal communication skills Ability to work overtime WORK CONDITIONS Work Environment Work indoors and or outdoors during all seasons and weather conditions Comply with Field dress code policy Work Postures Frequent, continuous periods of time standing, up 6 hours per day Sitting continuously for many hours per day, up to 6 hours per day Climbing stairs to access buildings frequently Physical Demands Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage Work Hours Working beyond “standard” hours as the need arises Compensation: $20.00/hr - $24.00/hr Exact compensation may vary based on skills, experience, and location. Benefits (dependent upon eligibility): Medical*Dental*Vision*Flexible Spending Accounts (health care and dependent care)*Health Savings Account with Company Contribution*Sick Leave*Short-Term Disability*Long-Term Disability*Life Insurance*Voluntary Accidental Death or Dismemberment Insurance*Dependent Life Insurance*SCI 401(k) Retirement Savings Plan with Company match*Employee Assistance Program Rose Hills is an Equal Opportunity Employer. The company's hiring procedures do not discriminate against any person on the basis of race, color, national origin, religion, ethnicity, age, sex, sexual-orientation, veteran's status or disability, or any other legally protected status. SCI Shared Resources, LLC is committed to an inclusive, barrier-free recruitment and selection process. On request, we will seek to provide appropriate accessibility options to all applicants with disabilities. As part of your pre-employment background check, your criminal conviction history will be verified given that this role requires the following material job duties: Working with or around client families, colleagues, and working with confidential information. Convictions creating a direct, adverse, and negative relationship with the identified job duties may result in withdrawal of a conditional job offer. Postal Code: 90601Category (Portal Searching): LogisticsJob Location: US-CA - Whittier
    $20-24 hourly Auto-Apply 14d ago
  • Guest Experience Coordinator

    National Corporate Housing 4.0company rating

    Costa Mesa, CA jobs

    Guest Experience Coordinator National Corporate Housing is looking for an exceptional Guest Experience Coordinator to “WOW!” our guests before, during, and after their stay. This individual will help to set up and break down corporate apartments, maintain vendor relationships, and handle all customer service issues. The selected person needs to have a professional image, strong communication and customer service skills. National Corporate Housing is a multi-brand, global leader in the hospitality arena providing temporary housing program management for global business travel and corporate relocations. National is one of the largest providers of temporary housing around the globe. What you are focused on: Walking all apartments prior to move in and move out to assess damage, document issues, and ensure company standards Guaranteeing guest satisfaction - you are the guest go-to that goes above and beyond for guest move in and move out surveys Occasional day time travel to: inspects apartments, deliver miscellaneous items to guests, and maintain/manage lockbox inventory Personalizing move in gifts and re-ordering welcome bag inventory as necessary Being the National liaison for coordinating vendor deliveries, pickups, setups, and installations What's unique about this role: Collaborative team dynamic- we count on each other No day is the same Opportunity to be out of the office and active (not stuck behind a desk!) What's needed to be successful in this role: High School Diploma or GED, must be over 18 years of age A personable self-starter with excellent communication skills Have a “whatever it takes” attitude toward providing the ultimate guest experience Day time travel around the city required Knowledge of basic computer programs Benefits : Competitive Compensation $21.89-$27.65/hr Performance based bonus potential of ~ $2,100 Medical, dental, and vision insurance options 401k plan with discretionary match Company paid life insurance, short term disability, and long term disability Supplemental life insurance, critical illness, accident, and identity theft protection One-of-a-kind culture dedicated to Diversity, Equity, and Inclusion Inclusive Awards and Recognition Program Vacation, sick, and floating holidays Paid time off Paid volunteer time Wellness program Complimentary use of corporate apartments for vacation or travel (when available) National is a drug & alcohol-free workplace. Please note that we conduct a background check and 5 panel drug screen after a contingent offer has been made. Fair Labor Standards Act (FLSA): Non-Exempt Will not provide assistance with relocation costs National Corporate Housing is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status
    $21.9-27.7 hourly 60d+ ago

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