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About the Role Canon ITS is seeking highly skilled, professional, and customer-focused individuals to deliver exceptional technical support. As a Canon Technical Printer Support Representative I, you will efficiently receive and respond to inbound customer calls and inquiries, resolving various routine and complex technical laser printer issues in a "first call resolution strategy," escalating appropriate cases, and following up on issues to ensure timely resolution and customer satisfaction. This position offers: - Remote work style - Various scheduling options - Paid orientation and training - Benefits (medical, vision, dental, life insurance, and disability) - Company-paid holidays - Paid time off: personal, vacation, and sick time - 401(k) with company match - Employee assistance program - Tuition reimbursement - Employee discounts - Pay differentials Schedule Options: Mon - Fri | 9:00 am - 5:30 pm EST Mon - Fri | 9:15 am - 5:45 pm EST Mon - Fri | 9:30 am - 6:00 pm EST Mon - Fri | 9:45 am - 6:15 pm EST Compensation: In accordance with applicable laws, we are providing the salary range for this role: $15.00 - $15.53 per hour + shift differential and Total Care incentives Your Impact As a Canon Printer Technical Support Representative, you'll: - Provide positive and professional technical support to Canon customers via phone, email, and chat - Analyze complex laser printer issues, troubleshoot like a pro, and recommend winning solutions. - Promptly identify, research, and resolve customer inquiries using all available software and network tools - Interact with customers and team members simultaneously to expedite call resolution - Make prompt, accurate business decisions that mutually benefit the business and the customer - Document interactions and resolutions in our easy-to-use applications - Assist customers using our Total Care approach in making a purchase decision and completing their order on the Canon website About You: The Skills & Expertise You Bring * High school diploma or equivalent - Previous customer service or call center experience - Demonstrated knowledge of PC operating systems such as Windows and/or MAC - Intermediate to advanced level skills with internet navigation, instant messenger tools, and email - Keyboarding and MS Office proficiency - Ability to work independently and manage time effectively - Strong communicator with active listening skills and proficiency in English - Ability to talk, type, and solve issues simultaneously in a fast-paced virtual environment - Ability to multi-task, prioritize, and navigate multiple computer programs and screens at one time - Dependable, punctual, and consistent attendance are a must for this position - A reliable high-speed internet connection and a workspace free from noise and distractions This position is fully remote and open to candidates residing in Florida, Georgia, Indiana, Iowa, Louisiana, New York, North Carolina, Ohio, Tennessee, and Virginia. Company Overview Canon Information Technology Services, Inc. - The environment at Canon ITS is energetic and diverse. Our team is comprised of a wide variety of people in positions that help our employees grow and develop their careers. Statement of Policy on Equal Employment Opportunity Canon is committed to providing equal employment and advancement opportunities to all qualified persons without regard to race, sex, marital status, sexual orientation or affectional preference, color, religion, national origin, age, disability, or veteran status, unless a bona fide occupational qualification exists. Our commitment is to assure full opportunity for all employees in order that they may achieve their highest potential and to assure progressive employment practices that conform to the letter and spirit of federal, state, and local laws regarding equal employment opportunities. Canon's policy is to: Recruit, hire and promote for all job classifications without regard to race, color, religion, sex, age, sexual orientation, disability or national origin. Base decisions on employment so as to further the principle of equal employment opportunity. Ensure that promotion decisions are made in accordance with the principles of equal employment opportunity by imposing only valid requirements for promotional opportunities. Ensure that all other personnel actions (such as compensation benefits, transfers, layoffs, company sponsored training, education, tuition assistance, social and recreation programs) will be administered without regard to race, color, religion, sex, age, sexual orientation, disability or national origin. Workplace Accommodation Request - HR Accessibility - Reasonable Accommodation Canon I.T.S. is committed to the employment and advancement of qualified disabled veterans and other individuals with disabilities. If you feel you require a reasonable accommodation to apply for a position with Canon I.T.S., please call our Toll-free TDD Support Line for the Hearing Impaired Monday - Saturday (excluding holidays) at **************, Eastern time from within the US. For all other reasonable accommodation requests, please call ************. You will be asked to provide information on the open position you are applying for online and the details on the reasonable accommodation you are requesting. Pay Transparency Policy Statement The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. Canon ITS is a tobacco-free work environment. Notice to Recruiting Firms/Agencies Canon ITS typically recruits candidates directly, rather than through a third party recruiting firm or agency. Canon ITS will pay a recruiting fee only when a candidate is submitted for consideration to our company through our applicant tracking system, by direct invitation of Canon ITS, and if Canon ITS has a contract with the recruiter. Canon is proud to be an equal opportunity employer. Minority/Female/Individuals with Disabilities/Protected Veterans. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status. To read more about employment discrimination protections under federal law, click here #CITS Workstyle Description Virtual - This position is considered virtual. The office will be open 5 days a week; however, you will not be required to report to the office unless there is a specific business need. Note that work schedules and office reporting requirements may change from time to time based on business needs. Responsibilities As a Canon Printer Technical Support Representative, you'll: - Provide positive and professional technical support to Canon customers via phone, email, and chat - Analyze complex laser printer issues, troubleshoot like a pro, and recommend winning solutions. - Promptly identify, research, and resolve customer inquiries using all available software and network tools - Interact with customers and team members simultaneously to expedite call resolution - Make prompt, accurate business decisions that mutually benefit the business and the customer - Document interactions and resolutions in our easy-to-use applications - Assist customers using our Total Care approach in making a purchase decision and completing their order on the Canon website Qualifications - High school diploma or equivalent - Previous customer service or call center experience - Demonstrated knowledge of PC operating systems such as Windows and/or MAC - Intermediate to advanced level skills with internet navigation, instant messenger tools, and email - Keyboarding and MS Office proficiency - Ability to work independently and manage time effectively - Strong communicator with active listening skills and proficiency in English - Ability to talk, type, and solve issues simultaneously in a fast-paced virtual environment - Ability to multi-task, prioritize, and navigate multiple computer programs and screens at one time - Dependable, punctual, and consistent attendance are a must for this position - A reliable high-speed internet connection and a workspace free from noise and distractions This position is fully remote and open to candidates residing in Florida, Georgia, Indiana, Iowa, Louisiana, New York, North Carolina, Ohio, Tennessee, and Virginia.

The Company Are you looking to join an organization that is growing and dynamic? What about a high-energy, collaborative environment that rewards hard work? J.S. Held is a global consulting firm that combines technical, scientific, financial, and strategic expertise to advise clients seeking to realize value and mitigate risk. Our professionals serve as trusted advisors to organizations facing high stakes matters demanding urgent attention, staunch integrity, proven experience, clear-cut analysis, and an understanding of both tangible and intangible assets. The firm provides a comprehensive suite of services, products, and data that enable clients to navigate complex, contentious, and often catastrophic situations. ROLE OVERVIEW The Insurance Division Regional Growth Executive will spearhead the growth strategy for our Insurance Services division within a designated region. This role is pivotal in driving market growth, optimizing service offerings, and maximizing cross-selling opportunities to achieve optimal growth, profitability, and inter-practice collaboration. Key Responsibilities: * Go-to-Market Strategy: Partner with Division and Practice leadership on the development and execution of comprehensive go-to-market and market expansion strategies to drive revenue growth within the region. * Service Optimization: Enhance the breadth and depth of services to best serve the market, ensuring alignment with regional needs and strategic goals. * Cross-Selling Opportunities: Identify and leverage cross-selling opportunities to maximize client value and drive business growth. * Strategic Partnerships: Collaborate with practice leadership, Strategic Accounts and Client Success teams to ensure regional alignment with overall strategy and delivery. * Divisional Alignment: Marshal existing resources with a go-to-market focus, ensuring efficient and effective use of assets. * Seller/Doer Culture: Promote and exemplify a seller/doer culture, encouraging team members to actively engage in both sales and delivery activities. * Client and Talent Focus: Stay attuned to both client needs and internal talent, ensuring that both are aligned with the firm's strategic objectives. * Innovation: Research and forecast market trends. Partner with Division and Practice leadership to anticipate & adapt to changes in industry including client needs, competitive landscape, technology, and services. Leadership and Management: * Leadership Skills: Demonstrate strong leadership with a detail-oriented, hands-on, and analytical management approach. * Strategic Balance: Balance near-term revenue performance with long-term strategic growth objectives. * Collaboration: Work with business leaders within and across practices to coordinate business development, recruiting, talent planning, project resourcing, and operational practices. Objectives: * Deliver timely revenue performance while maintaining a focus on long-term strategic growth. * Develop coordinated growth plans and marshal existing resources across practices to optimize regional performance. * Focus on growth by leveraging go-to-market strategies and promoting a seller/doer culture. This role is integral to our firm's success, ensuring that our go-to-market strategies are effectively implemented and aligned with our overall business objectives. Qualifications * 15+ years in first party property insurance experience preferred with minimum 5+ in executive, partner or business leadership role. * Expert consulting background preferred. * Bachelor's degree in related field, Business Administration or Marketing; MBA preferred. * Proven experience in managing growth in a relevant industry. * Credible leader with strong team management skills. * Excellent communication and interpersonal abilities to influence and drive collaboration across different business units & service offerings. * Track record of success in achieving sales & financial targets and driving revenue growth. * Strategic thinking and problem-solving skills. * Ability to analyze & leverage sales data, market trends and other relevant information to make informed decisions. * Proficiency in CRM software and Microsoft Office suite. * Significant business travel required within assigned territories. Additional Information J.S. Held understands all our employees are people and sometimes life needs flexibility. We work to always provide an environment that best supports and suits our team's needs. * Our flexible work environment allows employees to work remotely, when needed * Flexible Time Off policy * Medical, Dental, and Vision Insurance * 401k Match * Commuter Benefit A reasonable estimate of the salary range for this role is $250,000- $350,000 PA. Any offered salary range is based on a wide array of factors including but not limited to skillset, experience, training, location, scope of role, management responsibility, etc. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. By submitting your application, you acknowledge that you have read the J.S. Held Online Privacy Notice and hereby freely and unambiguously give informed consent to the collection, processing, use, and storage of your personal information as required and described therein. California residents can click here to learn more about the personal information we collect and here to learn about additional privacy rights that may be available. Please explore what we're all about at *************** EEO and Job Accommodations We embrace diversity and our commitment to building a team and environment that fosters professional and personal enrichment is unwavering. We are greater when we are equal! J.S. Held is an equal opportunity employer that is committed to hiring a diverse workforce. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. If you are an individual with a disability and would like to request for a reasonable accommodation, please email *************** and include "Applicant Accommodation" within the subject line with your request and contact information. #LI-DM

Job Description ----------------- We are seeking a motivated and self-directed Sales Representative to join our remote team. As a Sales Rep, you will be responsible for driving sales and revenue by reaching out to potential customers, maintaining relationships with current clients, and providing excellent customer service. The ideal candidate should be entrepreneurial, computer savvy, and committed to achieving sales targets. This is a fantastic opportunity for someone who is coachable and thrives in a remote work environment. Responsibilities: Reach out to potential customers to present our products/services Build and maintain relationships with current clients Achieve sales targets and goals Provide excellent customer service and support Collaborate with the marketing team to develop strategies for increasing sales RequirementsRequirements: 1-3 years of experience in sales or a related field Entrepreneurial mindset and self-directed work ethic Strong computer skills Motivated and committed to achieving sales targets Coachable and open to feedback Excellent communication and interpersonal skills Salary: $50,000 - $120,000 (based on experience and performance) This is a 1099 position with a 100% commission pay structure. BenefitsMedical, Vision, Dental Available Life Insurance Bonuses High Recognition Work/Life Balance Training and Mentorship High earning opportunity

Primary Details Time Type: Full time Worker Type: Employee The Opportunity: The purpose of this role is to lead and coordinate business operations activities to achieve regional targets and goals, propose and implement business improvement strategies, oversee a streamlined business operations department, supervise day-to-day activities of assigned business units, and manage business continuity planning to deliver service excellence. * Location: New York, NY, Atlanta, GA, Plano, TX or Sun Prairie, WI * Work Arrangement: This role is a hybrid role, requiring 2-3 days/week in the office * The starting salary range for this role is between $104,000-$195,000 annually, depending on experience level and location Your New Role: * Assist in the development and execution of the strategic plan for the overall Program Business including establishment and execution of best practices associated with new program sourcing, development, due diligence, onboarding and post launch monitoring. * Support Management in implementing business strategies and ensuring compliance with regulatory requirements. * Develop, maintain and enhance operational standards to deliver best practice and global consistency. * Drive streamlined team operations by developing and executing operations standards and procedures. * Monitor and measure service delivery and performance to identify and address areas of risk. * Anticipate and proactively manage resolution of operational issues. * Act as an escalation point for problems and issues and ensure resolution. * Collaborate with key stakeholders to implement solutions and drive ownership of change. * Actively coach and develop less experienced team members. Work Experience: Necessary Work Experience includes: * Experience working with program administrators and/or managing carrier delegated authority underwriting operations * Advanced working knowledge of policy administration and claims management systems to evaluate MGA and/or TPA partner system capabilities * Experience with the following commercial lines of business: Homeowners, Commercial Property, General Liability, Commercial Auto, Professional Liability (D&O, E&O, EPL) * Working knowledge of Commercial Insurance carrier business unit processes, including underwriting, claims, operations, compliance/regulatory and technology/IT, insurance bureau ISO, NCCI, AAIS (inland marine) * Experience of managing complex business and change initiatives.· * Practiced in building and improving business processes. * Proactive approach to identification of opportunities and resolution of issues * Strong operational and service background. Qualifications: Necessary Qualifications include: * College Degree or equivalent combination of education and work experience. Compensation Package: The salary range for this role is provided above. This is the national range for location(s) listed. The salary offer will be decided based on the role's complexity, its location, and the candidate's professional background, including their education and experience. Beyond the base salary, regular full-time and part-time employees will also be eligible for QBE's annual discretionary bonus plan based on business and individual performance. We encourage all candidates to apply, even if their salary expectations fall outside of this range, as we are committed to finding the right fit for our team. QBE Benefits: We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to: * Hybrid Working - a mix of working from home and in the office * 22 weeks of paid leave for family growth, with 12 weeks available to all parents on a gender-equal basis * Competitive 401(k) program with company match up to 8% * Well-being program including holistic wellbeing coaching, gym membership, confidential counselling, financial and legal advice * Tuition Reimbursement for professional certifications, and continuing education * Employee Network and Community - QBE actively supports six Employee Networks, and many ways to give back to your community To learn more, click here: Benefits | QBE US. Why QBE? What if you could have a positive impact - at work and in the world? At QBE, we're enabling a more resilient future - for our customers, communities, environment, and for our people. We're building momentum to achieve something significant and know our people are at the center of our success. Our industry offers interesting and varied careers where you can help people to protect what matters most. As part of the QBE team, you'll get to spend every day working with people who are passionate, talented and kind. And our international scale means we're big enough for your ambitions, yet small enough for you to make a real impact. Join us now, so you can be part of our success - and we can be part of yours! *************************************************** Commitment to Diversity QBE is committed to providing reasonable accommodation to, among others, individuals with disabilities and disabled veterans. If you need an accommodation because of a disability to search and apply for a career opportunity with QBE, please inform our Talent Acquisition team to let us know the nature of your accommodation request and your contact information. Equal Employment Opportunity: QBE provides equal employment opportunities to applicants and employees without regard to race; color; gender; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; protected veteran status; or disability or any other legally protected status. Supplementary information Skills: Analytical Thinking, Communication, Critical Thinking, Impact Evaluation, Intentional collaboration, Managing performance, Operational Audits, Operations Management, Problem Solving, Process Improvements, Project Planning, Risk Management, Stakeholder Management, Team Management, Waterfall Model How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

Job DescriptionDescription: Digital Envoy (DE) is the leader in geolocation and VPN data for over 25 years for customers in various verticals - Streaming Media, Ad Tech, Cybersecurity, E-commerce, and Data Analytics. Our core product, IP address geolocation, powers customers like Netflix, Hulu, Trade Desk, PayPal, AWS, Apple, and many others. Our VPN and Proxy data, coupled with accurate IP address geolocation, helps companies determine malicious activity for threat intelligence, authentication, and digital privacy. We are looking for a Senior Cybersecurity Research Engineer to further our efforts on our VPN Proxy product. The Engineer will work to understand and investigate mobile software by identifying threats and performing analysis on software that potentially compromises devices. This person can work remotely from any of the following states: California (CA), Colorado (CO), Connecticut (CT), Florida (FL), Georgia (GA), Kentucky (KY), Louisiana (LA), Massachusetts (MA), Michigan (MI), New York (NY), New Jersey (NJ), Pennsylvania (PA), South Carolina (SC), Tennessee (TN), Texas (TX), Virginia (VA), Washington (WA). Georgia residents are encouraged and welcomed to join us a couple days/week in our Peachtree Corners, Georgia office. Please note, at this time, Digital Envoy is not sponsoring visas for this position. WHAT YOU'LL DO: Write scalable code and perform intelligence analysis in order to identify threats Identify trends with current/emerging threats as they relate to the use of information technology and policies. Research credible new intelligence and subject matter resources to combat them Utilize and enhance existing REST APIs and implement new REST APIs using best practices for a scalable user interface Set the standards for development/coding Provide subject matter expertise to support various operations WHAT WE OFFER: Competitive Salary & Bonus program Medical, Dental and Vision Paid Holidays & Unlimited PTO policy 401(k) with employer contribution match We value your input: make a real impact in a growing company! About Digital Envoy: In 1999, Digital Envoy introduced the concept of privacy-sensitive IP-based geolocation and IP intelligence. This technology allows businesses from ad networks to publishers, websites, retailers and more to harness the power of location and new intelligence about connected users for many mission-critical applications. Digital Envoy has three business units that address the unique needs of customers: Digital Element, which provides global geolocation data and services that bring anytime, anywhere relevance and context to online and mobile initiatives; Digital Resolve, which delivers cybersecurity solutions that proactively secure online accounts, information, transactions and interactions from login to logout and Outlogic, which allows companies in retail, real estate, and financial markets to develop disruptive tools built on a foundation of quality location data. At Digital Envoy, we are excited about building a diverse team and creating an inclusive environment where everyone can thrive. All employees must be authorized to work in the United States. Digital Envoy provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Digital Envoy complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. Requirements: WHO YOU ARE: 5 years development experience in Python 3, Perl, C (any other languages welcome) 2+ years of relevant work experience in code-level security auditing and secure coding practice Advanced proficiency of Linux, security engineering, computer and network security, IP protocols Strong proficiency with static and dynamic analysis of malicious binaries Some proficiency with Smali Experience with security related data analysis Experience with no SQL databases Familiarity with tools such as IDA Pro or OllyDbg, any debugging/decompiler tools Familiarity with AWS and SQL is a plus

Job DescriptionBenefits: Competitive salary Flexible schedule Opportunity for advancement Training & development Schedule: Day shift with flexible hours, some travel around the Atlanta area Setting: Hybrid, including work-from-home and client home visits (local residence in the Atlanta area required) Rate: $50 $55 per hour About the Role Are you an experienced RN looking to move beyond bedside care and take on a leadership role? Join First Day Homecare as a Clinical Supervisor, where you'll help build a high-quality home care program while enjoying significant flexibility in hours and work setting. This is a hybrid role that requires regular presence in the Atlanta metro area for client visits, supervisory responsibilities, and team support. Reports To: NE Atlanta Supervisor Supervises: RNs, LPNs, and Home Health Aides Benefits Competitive hourly pay ($50-$55 / hr) Flexible daytime schedule Hybrid work structure with significant WFH flexibility Opportunities for advancement as the agency grows Supportive, mission-driven environment Training, mentorship, and professional development Schedule / Work Expectations Day shift, Monday-Friday with flexible scheduling Travel is limited to admissions, supervisory visits, reassessments, and training Participation in clinical on-call rotation (phone support only) Occasional evening or weekend client admissions / reassessment visits as needed Job Summary The Clinical Supervisor manages, supervises, and develops clinical staff to ensure high-quality, compliant, and compassionate home care. This role balances leadership, clinical oversight, coordination of care, and operational support to help clients receive exceptional services in line with state, federal, and ACHC standards. Key Responsibilities Leadership and Management Direct and mentor clinical staff, ensuring safe, high-quality care Provide ongoing supervision, coaching, and performance evaluations Participate in the recruitment, interviewing, onboarding, and training of all clinical employees Foster a supportive, collaborative team environment focused on excellence and retention Patient Care Coordination Receive referrals, determine service needs, and assign appropriate clinicians Perform patient admissions, supervisory visits, and reassessments Oversee individualized care plans and ensure alignment with physician orders Serve as a resource for clients, families, and staffoffering education and support as needed Attend case conferences and other clinical meetings to promote coordination of care Compliance & Documentation Ensure adherence to ACHC standards and all state and federal requirements Maintain accurate, timely clinical documentation and oversee chart reviews Assist with credentialing and quality assurance initiatives Support continuous readiness for all audits and accreditation reviews Operational Support Contribute to policy and procedure development Assist with planning and implementing agency growth initiatives Participate in community outreach and support occasional marketing activities Provide guidance to staff, clients, and families on available resources On-Call Responsibilities Provide on-call phone support for field staff, including RNs, LPNs, and home health aides May include occasional urgent supervisory visits Qualifications Graduate of an accredited nursing program; BSN preferred Current Registered Nurse (RN) license in Georgia Minimum experience: 2+ years in home care 1+ year in a supervisory role Strong knowledge of home health regulations, documentation standards, and reimbursement sources Excellent communication, organizational, and interpersonal skills. Proficiency in Microsoft Office, Google Suite, and electronic medical records systems Willingness to learn a new EMR Current CPR certification Valid driver's license and insured vehicle per Georgia state requirements About First Day Homecare First Day Homecare provides high-quality home and community-based services to seniors, children, and medically complex individuals. Our mission is to deliver compassionate, client-centered care that improves health, independence, and quality of life. At First Day Homecare, we prioritize: People First Collaboration & Communication Clinical Excellence Transparency Integrity in Care Delivery Join Us If you're a motivated RN looking for a leadership opportunity with flexibility, growth, and meaningful impact, wed love to speak with you. Apply today! Flexible work from home options available.

About TP TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways. With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment. Benefits of working with TP include: * Paid Training * Competitive Wages * Full Benefits (Medical, Dental, Vision, 401k and more) * Paid Time Off * Employee wellness and engagement programs TP and You Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen. Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit! Purpose Coordinate implementation of programs for clients in the direct response, financial services, retail, technology, and business enterprise industries. Acts as liaison between the client and the TP technical team and responsible for implementation and lifecycle maintenance of client IVR programs. This position is 100% work at home. Must be located within the US and eligible to work in the US without sponsorship. Responsibilities Your Responsibilities * Project management including team leadership * Compile specifications, requirements and other program specific documentation from the client * Write creative copy for interactive voice response scripts * Track and manage scope, schedule and costs for project implementation * Manage tasks and deliverables from client to technical resources * Review both new and existing IVR programs for script to system accuracy and effective sales approach * Analyze client reports and make suggestions to optimize scripts and/or offers * Identify potential application and process improvements * Provide excellent customer service to internal and external clients * Prepare monthly billing documentation * Prepare documentation for client business reviews * Develop monthly revenue projections for each client * Perform other related duties and assignments as required and as assigned by supervisor or other management * Ensure all policies and procedures are adhered to including, but not limited to Security, HR, Operations, etc., and that any known infractions are communicated to the proper management immediately Qualifications Qualifications * Must be at least 18 years old * Bachelor's degree or significant equivalent experience as an Account Manager in the contact center industry * 2 to 4 years of experience as an account manager, account coordinator or project manager preferably working with IVR applications or in the contact center industry * Minimum requirement of intermediate Microsoft Office skills (i.e., Word, Excel, Power Point, etc.) * Overnight travel approximately four times per year * Excellent attendance history is required * Must pass mandatory background checks which may include pre-screenings, illegal drug tests and credit check Soft Skills * Process Excellence * Collaboration * Communication * Emotional Intelligence * Open-Mindedness * Critical Thinking * Solution Orientation * Entrepreneurship * AI Proficiency * Data Literacy Be Part of Our TP Family It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. TP is an Equal Opportunity Employer

Creating A Healthier Way of Living Rinnai America Corporation is the leader in tankless water heating, a technology that is growing rapidly as businesses and homes “yank the tank” and convert to an efficient, endless supply of hot water and the only tankless water heating manufacturer in the US. We have a commitment to our employees and a strong, accountable culture with a practice of giving back to our communities. Rinnai America Corporation (RAC) is looking for RAC-STARS! Check out why Rinnai is the hottest place to work *************************************** What does a Technical Support Specialist do at Rinnai? Provide phone support in the service, installation and troubleshooting of all Rinnai product. Ensure the identification, documentation, and resolution of quality/performance issues; Support in the repair and/or failure analysis of product returned to Rinnai. THIS IS A REMOTE EMPLOYMENT OPPORTUNITY . This position is remote. You may have to attend onsite training at Corporate Office: 103 International Dr. Peachtree City, GA. Other Perks/Benefits: Best-in-class health benefit programs that provide eligibility on 1st day of employment, 401k match, Paid Volunteer Community Service Day, and so much more. Preferred experience: hydronic, plumbing, or boiler experience. Familiar with schematics and or ladder diagrams. This position requires flexibility in scheduling based on business and customer support needs. While standard hours are typically maintained, occasional evenings, weekends, and/or on-call shifts may be required to ensure timely resolution of technical issues and maintain service continuity. RESPONSIBILITIES Provide telephone support to answer inquires on service, installation and troubleshooting procedures for all Rinnai products. Responsible for following through with repairs, rework, rebuilding and/or maintenance on all products returned to Rinnai, to include documenting results of failure analysis on product. Liaise with Sales, Marketing, Engineering and Service staff to maintain an understanding of product features/specifications and quality controls standards. Liaise with Field Sales/Service organizations and Engineering in gathering and documenting information on potential quality/performance issues. To include providing input/suggestions on possible corrective actions. Ensure records of all work orders, quality control reports, failure analysis, RGA's, credits, returns, shipping request, etc. are completed with details related to work and/or services performed. Maintain company provided tools, equipment, and property. Embrace and support growing business demands in a changing environment Other duties and responsibilities as required Awareness and compliance of Company Policies and Procedures REQUIREMENTS: KNOWLEDGE Technical Associate degree in plumbing or electrical engineering (or equivalent related professional experience) Relevant licensure preferred 3-5 years of proven and demonstrated technical appliance repair experience. Background in electronics, plumbing systems, hydronics and/or boiler systems a plus. SKILLS Effective communication skills, both written and verbal with the ability to present in front of groups. Knowledge and use of Word, Excel, and PowerPoint. High degree of technical analysis. Ability to work with various levels of people / customers / teams. Customer / Quality discipline. ABILITIES Professional approach; confidence in dealing with people Commitment to achieving business goals Strong technical / customer service orientation High levels of personal integrity, honesty Team player able to operate with a great deal of independence Multilingual proficiency in Spanish or French is preferred but not required Physical Requirements: Physical Activities Remaining in a stationary position, often standing, or sitting for prolonged periods. Occasionally repeating motions that may include the wrists, hands and/or fingers. Communicating with others to exchange information and assessing the accuracy, neatness and thoroughness of the work assigned. Physical Demands Constant sedentary work that primarily involves sitting/standing. Environmental Conditions Constantly no adverse environmental conditions expected. Benefits Medical, Dental, Vision, and Prescription Flexible Spending Account (FSA) options for Medical and Dependent Care Paid Time Off (PTO), Floating Holidays (FH) Paid Holidays 401(k) Plan with Company Match Company Paid Life Insurance Voluntary Life Insurance Short- and Long-Term Disability Professional Development Tuition Reimbursement Annual Incentive Plan (AIP) Referral Bonuses Paid Volunteer Community Service Day Tobacco and Drug-Free Campuses Employee, family, and friend's discount This is an evergreen position. Applications are reviewed on an ongoing basis, and qualified candidates will be contacted as new positions open that align with their experience. Rinnai America Corporation is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.

Remote Life Insurance Sales Agent (Opportunities also available for Florida, North Carolina, Ohio, South Carolina, or Tennessee residents.) Are You Looking for a Rewarding Remote Sales Career? We are seeking motivated professionals to join our team as Remote Life Insurance Sales Agents. This is an opportunity to work with a union-backed, national captive insurance provider specializing in supplemental benefits and life insurance for union members, credit unions, and associations. ✅ No Cold Calling - Warm leads provided at NO COST! ✅ Fully Remote - All training, client interactions, and meetings are virtual! ✅ Fast-Track to Leadership - Advancement opportunities in as little as 90 days! What You'll Do Meet with pre-qualified clients via Zoom to educate them on supplemental benefits and life insurance options. Build and maintain strong, trust-based relationships with union members and association clients. Provide policy reviews and recommend coverage that fits clients' needs. Manage a pipeline of warm leads-no cold calling or paid lead generation required. Maintain compliance with licensing and company standards. Why Join Us? ✅ 100% Remote Work - Work from home and set your schedule within approved states. ✅ Career Growth - Leadership roles available within 90 days based on performance. ✅ Financial Stability - Earn competitive, monthly renewal income, and performance bonuses. ✅ Recognized Workplace - Named by Forbes as one of the "Top 25 Happiest Places to Work." ✅ Comprehensive Training - Ongoing mentorship, virtual training, and development programs. ✅ Exclusive Warm Leads - No prospecting required! We provide union-referred clients who have already expressed interest What We're Looking For ✔ Strong communication and interpersonal skills ✔ Self-motivated with excellent time management abilities ✔ Coachable and willing to learn new skills ✔ Experience in sales, customer service, or insurance is a plus (but not required!) Licensing Requirements Licensing Requirements A state life insurance license is required for this role. No prior license is needed to apply for Georgia residents! We will guide you through the licensing process. 🔹 We provide assistance in obtaining a temporary Georgia insurance producer license, giving you up to 15 months to meet the requirements for a permanent license while working with our agency. 🔹 Out-of-state applicants: Open to residents of Florida, North Carolina, Ohio, South Carolina, and Tennessee. Applicants must hold an active life insurance license in their state and a non-resident life insurance license for Georgia. About Us The Weatherspoon Agency (TWA) is a trusted provider of supplemental benefits for over 70 years. We are the only 100% union-based insurance provider, serving over 40,000 unions nationwide and protecting 5+ million policyholders. ✅ Union-Backed Client Base - Work with clients who already trust and value our services. ✅ Lifetime Residual Income - Earn renewal income for long-term financial stability. ✅ Structured Career Growth - Clear advancement paths with hands-on mentorship. Ready to Apply? 📩 Submit your resume today! Selected candidates will receive an email and text with a career overview video and a link to schedule an interview.

About TP TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways. With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment. Benefits of working with TP include: * Paid Training * Competitive Wages * Full Benefits (Medical, Dental, Vision, 401k and more) * Paid Time Off * Employee wellness and engagement programs TP and You Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen. As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go. Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit! All hires must reside within the state of Georgia. Responsibilities Your Responsibilities Customer Service Representatives responds to customer inquiries by finding innovative ways to respond to varying questions, issues, and concerns. * Manage a high volume of inbound and outbound calls and other customer contacts in a timely and professional manner. * Address and resolve customer complaints and inquiries regarding billing statements, payments, and account adjustments. * Contact customers with overdue accounts to solicit payment or negotiate realistic payment plans, while adhering strictly to the Fair Debt Collection Practices Act (FDCPA) and other relevant regulations. * Troubleshoot and provide updates on service problems and outages, escalating complex technical issues to the appropriate departments (e.g., L2 or L3 support). * Review customer accounts, identify problems, and process necessary changes, credits, or service disconnections/reconnections as required. * Maintain accurate and detailed records of all customer interactions and transactions within the CRM system. * Utilize strong problem-solving skills to find effective solutions and provide accurate information about products, services, and policies. * De-escalate situations involving dissatisfied customers, remaining calm and professional under pressure. * Collaborate with other departments to ensure timely and thorough resolution of customer issues. * Strive to meet and exceed individual and team performance metrics (KPIs) such as call volume, resolution time, and customer satisfaction ratings. Qualifications We're looking for fearless people - people who are inspired to deliver only the best in all that we do. Qualifications: * High School Diploma or equivalent. * Minimum of 6 months of customer service experience. * Must be 18 years of age or older. * Ability to type at least 25 words per minute. * Comfortable with desktop computer systems and have general knowledge of Windows-based systems. * Customer service and/or sales experience preferred. * College degree preferred but not required. Key Competencies: * Process Excellence: Demonstrate commitment to following established procedures and be customer service driven. * Collaboration: Proven ability to collaborate effectively with team members, supervisors, and support departments to resolve customer issues and achieve performance goals. * Communication: Outstanding communication, listening, and analytical skills. * Organizational Skills: Strong organizational and problem-solving skills. * Emotional Intelligence: Ability to prioritize tasks and work well under pressure while remaining focused. * Open-Mindedness: Open-minded approach to feedback, evolving policies, and working within a structured schedule that includes a variety of shifts. * Critical Thinking: Sharp critical thinking skills, enabling quick analysis of customer issues and thoughtful, informed decision-making. * Solution-Oriented: Proactive approach to problem-solving with a focus on creating a positive customer experience. Work from Home Requirements: * Internet Requirements: * Minimum subscribed download rate equal or exceeds 15.0 Mbps * Minimum subscribed upload rate equal or exceeds 5.0 Mbps * ISP must have no packet loss and ping under 50ms * Internet connections cannot be Satellite, Mobile Data (5G, 4G, 3G hotspots), P2P or VPN * Proof of internet speed required * Clean and quiet workspace Be Part of Our TP Family It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. EOE/Disability/Vets

Job ID 489541 Posted since 18-Dec-2025 Organization Smart Infrastructure Field of work Project Management Company Siemens Industry, Inc. Experience level Experienced Professional Job type Full-time Work mode Remote only Employment type Permanent * Peachtree Corners - Georgia - United States of America Position Title: Director of Project Management, Construction Vertical Market Location: Peachtree Corners, GA (Remote) Are you looking for a company that empowers talent? Here at Siemens, we take pride in enabling sustainable progress through technology. We do this through empowering customers by combining the real and digital worlds. Improving how we live, work, and move today and for the next generation! From Day 1, you are empowered to create an impact with your full potential and creativity to make a difference for tomorrow. We truly have an inclusive and diverse team culture where you can be yourself. Our extensive global presence offers a diverse range of career opportunities across various industries, nations, and job domains, empowering our workforce to continuously enhance their skills and stay competitive. Create a better tomorrow with us! We are looking for a Director of Construction Vertical Market Project Management for Electrical Products. This position reports to the Senior Director. The successful candidate will interface with both internal and external customers to execute complex Construction Projects. This position allows for remote working with some work travel will be required. You will make an impact with the following responsibilities: * Managing a team of 10-20 experienced Senior Project Managers, Project Managers, and Managers of Project Managers. * Collaboration on incoming orders with Construction sales team * Drive process improvement. * Grow team * Serve as the escalation point for customers and sales team. * Serve as escalation point for project management managers. * Provide coaching to project management team. * Provide leadership for internal team collaboration and external organizations. * Drive change throughout the organization. * Collaborate with internal stakeholders to drive improvements across organizations. * Providing skills in reading, understanding and executing complex contracts & terms. Additional Project Management Responsibilities: * Achievement & Results Orientation Able to identify complex problems, analyze options, and reach positive, effective, and practical solutions. * Customer Service Orientation Works well with Internal and External customers utilizing strong Interpersonal and Communication skills. * Industry Knowledge Understands our Channels of Distribution Direct and Indirect and is aware of risk of litigation, makes key managers aware of and works to mitigate exposure from affiliates, distribution, Joint Ventures, EPC, and General Contractors. * Develop ability to cut through the clutter to see and address the real issues facing the Project Stakeholders. * Perspective: See clearly beyond their own vantage point across functional areas, specifically manufacturing facilities to successfully coordinate related products. * Communication: Effectively and efficiently communicate knowledge across functional areas both with internal and external Project Stakeholders. * Resourcefulness: Exhibit creative ways to make things happen with less authority and fewer resources. * Accountability & Responsibility for Results: Understand the difference between fault and responsibility throughout the life of the project and accept ultimate accountability for project results. You'll win us over by having the following qualifications: Basic Qualifications: * BS/BA in the Engineering, Construction or Business. * 8 plus years of experience working in Construction Market with Electrical Products or power distribution products. * Previous experience managing 5-10 direct reports in a power distribution or electrical products manufacturing industry. * Understanding of Siemens Systems - COMPAS, SAP and Electrical Products. * Must be eligible to work in the US with no sponsorship now or in the future. Preferred Qualifications: * BS Electrical Engineering Degree. * Experience with the application and concepts of Electrical Equipment. * Deep acumen of the construction market processes and vernacular. * Demonstrate and applies strong interpersonal, negotiating and influencing skills. Qualified Applicants must be legally authorized for employment in the United States. Qualified Applicants will not require employer sponsored work authorization now or in the future for employment in the United States. Benefits and Perks: Siemens offers a variety of health and wellness benefits to our employees. Details regarding our benefits can be found here: ***************************************************** The pay range for this position is $145,156 - $248,839. The actual wage offered may be lower or higher depending on budget and candidate experience, knowledge, skills, qualifications, and premium geographic location. Create a better #TomorrowWithUs About Siemens: We are a global technology company focused on industry, infrastructure, transport, and healthcare. From more resource-efficient factories, resilient supply chains, and smarter buildings and grids, to sustainable transportation as well as advanced healthcare, we create technology with purpose adding real value for customers. Learn more about Siemens here. Our Commitment to Equity and Inclusion in our Diverse Global Workforce: We value your unique identity and perspective. We are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society, while ensuring that we attract the best talent based on qualifications, skills, and experiences. We welcome you to bring your authentic self and transform the everyday with us. #Remote #LI-AB1 #transformtheeverydaywithus #siemens #directorofprojectmanagement #leadership #teamlead #constructionverticalmarket #electricalproducts You'll Benefit From Siemens offers a variety of health and wellness benefits to our employees. Details regarding our benefits can be found here: ***************************************************** The pay range for this position is $145,156 - $248,839 annually with a target incentive of 20% of the base salary. The actual wage offered may be lower or higher depending on budget and candidate experience, knowledge, skills, qualifications, and premium geographic location. Equal Employment Opportunity Statement Siemens is an Equal Opportunity Employer encouraging inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law. EEO is the Law Applicants and employees are protected from discrimination on the basis of race, color, religion, sex, national origin, or any characteristic protected by Federal or other applicable law. Reasonable Accommodations If you require a reasonable accommodation in completing a job application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please fill out the accommodations form by clicking on this link Accommodation for disability form. If you're unable to complete the form, you can reach out to our AskHR team for support at **************. Please note our AskHR representatives do not have visibility of application or interview status. Pay Transparency Siemens follows Pay Transparency laws. California Privacy Notice California residents have the right to receive additional notices about their personal information. To learn more, click here. Criminal History Qualified applications with arrest or conviction records will be considered for employment in accordance with applicable local and state laws.

Company Background: Genuine Parts Company ("GPC" or the "Company"), founded in 1928 and based in Atlanta, Georgia, is a leading distributor of automotive and industrial replacement parts and value-added services. The Company operates a global portfolio of businesses with more than 10,000 locations across the world. GPC has approximately 50,000 global employees. The Company has operations in the United States, Canada, Mexico, Australia, New Zealand, Indonesia, Singapore, France, the U.K., Germany, Poland, the Netherlands, Belgium, Spain and China. Position Purpose: Answers technical calls from customers (company/independently owned stores and employees) regarding company software, hardware, and network issues. Receives call, finds resolution, and documents calls as received. Position Performance Measures: * Number of calls per hour. * Percentage of escalated calls. * Not-ready percentage. * Ability to meet call quality requirements. * Length of call. * Team Customer Satisfaction Score. * Team Service Level Responsibilities: Answers inbound technical questions from customers and gains understanding of each situation. Troubleshoots issues to find solution and partners with customer to solve issue together. Confirms that solution worked properly before ending call. * If unable to resolve customers' issue using information supplied in the Service Now Knowledgebase, agent will seek assistance from Support Analyst II and/or Development team (Swarm) to further analyze and determine root cause and potential work arounds. * Agent will apply fix or work around discovered during "swarming" with Support Analyst II/Developers. * Agent will create new knowledge base articles outlining the fix/work around discovered during "swarming". * If issue is determined to be a software defect the agent will fully document the issue, troubleshooting and root cause analysis steps followed with Support Analyst II/Developers and assign the Service Now Incident to the appropriate development track for defect creation. * Ensures positive customer experience by de-escalating customer issues and concerns. Instructs customers on proper usage of the software and hardware. Acts as customer advocate in addressing concerns and resolving issues. Instills confidence in the customers that concern will be addressed properly and with urgency. * Ensures prompt and accurate resolution of customer incidents with a high degree of ownership. Reports network events upon occurrence to leadership. Notifies appropriate leadership of customer escalations and dissatisfaction in timely manner. * Follows ticket management policy as documented including, entering required information into system, selecting the right urgency level, selecting the correct categorization and subcategorization for the Incident and ensuring the proper team members are including in communications. * Follows call management policy as documented including resolving calls timely and accurately, following up with cases as appropriate, and working with management when needed. * Follows the established attendance and schedule policy. * Works to consistently improve call handling and resolution processes by following the established quality assurance guidelines and expectations to deliver stellar customer service including: first call resolution and total case ownership. * Works with team members to develop, approve, validate, and maintain problem resolution databases (Knowledgebase) by making entries to improve process. * Interprets, analyzes, diagnoses, documents, and resolves customer service problems related to internal supported hardware, software, LANs and WANs with the objective of closing calls. * Using the incident/problem tracking system, accurately documents all incoming calls, keeps tickets and customers updated on their issues / requests, and documents all call resolutions. * Keeps support team and management apprised of any new support issues in a clear and timely manner. * Performs other job-related duties as assigned or apparent. * Dispatch hardware problems to appropriate hardware vendor * Assist customers with "How-To" questions * Contact external customers to foster improved communications and satisfaction levels with computer equipment and software * Continuously improve customer satisfaction indexes * Other duties as assigned Location: * GPC has two work locations to choose from, Duluth or Atlanta office. * We offer a Flexible Work Policy that permits eligible employees to work remotely Experience, Education, and Abilities: Education: * 4 years of experience in a help desk/call center. * High school diploma or equivalent work experience required. * HDI certified (customer service, support center analyst, or desktop support technician) and ITIL Foundations certification is a plus. Experience: * 1 year of experience with incident and problem tracking service management software. * NAPA store experience is a plus. * Experience with SQL commands and database manipulation. * Experience with automated call distributor phone systems. * Experience with knowledge centered support (KCS) principles. * Familiarity with Linux Systems a plus. * Experience with troubleshooting network related issues (client connectivity). * Experience with Active Directory and Microsoft Office Products - O365 is a plus. Abilities * Strong customer focus and orientation. * In addition to having a high sense of self-motivation, this individual must display superior telephone, root cause analysis, and issue resolution skills. * The ability to listen, isolate the issue, research, resolve, and follow-up is essential for this position. * Candidates for this position should be familiar with incident ticketing software and processes. * Proven soft skills including strong courtesy and conflict management skills. * Strong written and verbal communication skills and be able to translate technical information to all level of users. * Strong problem solving and analytical skills. * Strong time management skills. * Self-motivated, detail-oriented and organized. * Ability to work independently and efficiently to meet deadlines. * Proven team player. * Must be open to working weekends and after-hour shifts. Work is performed in a call center environment. Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest! GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.

Job DescriptionDescription: Job Title: Director of IT Operations Department: Managed IT Services Reports to: Vice President of Services The Director of IT Operations at Milner Technologies is a senior leadership role responsible for managing and optimizing the delivery of IT services to clients in a managed services provider (MSP) environment. This role oversees helpdesk operations, vendor management, procurement, project management, and client satisfaction, ensuring seamless IT operations and service excellence. The ideal candidate is a results-driven leader with a strong technical background, exceptional communication skills, and a proven track record in managing IT teams and operations in a fast-paced MSP environment. Key Responsibilities Operational Leadership Oversee the daily operations of the IT Helpdesk, ensuring timely resolution of client issues and alignment with SLAs. Develop and implement IT operational policies and procedures to optimize efficiency, quality, and client satisfaction. Ensure 24/7 operational availability and responsiveness for critical client systems and infrastructure. Vendor and Procurement Management Manage vendor relationships to negotiate contracts, ensure service quality, and control costs. Oversee IT procurement processes, ensuring timely delivery of hardware, software, and other resources. Project Management Lead the planning, execution, and delivery of IT projects, ensuring they are completed on time, within scope, and budget. Collaborate with cross-functional teams to implement new technologies and services that meet client needs. Client Experience and Satisfaction Build and maintain strong relationships with clients, acting as a trusted advisor for their IT needs. Monitor and improve client satisfaction metrics, addressing concerns proactively to ensure high retention rates. Performance Metrics and Reporting Define, track, and report key performance indicators (KPIs) for IT operations, including SLA adherence, response times, and resolution rates. Use data-driven insights to continuously improve operational performance and client outcomes. Team Leadership and Development Manage the recruitment, training, and professional development of IT operations staff, fostering a high-performance culture. Conduct regular performance reviews and provide coaching to enhance team capabilities. Strategic Planning and Innovation Contribute to the development of the IT strategy to align with company goals and market trends. Stay informed on emerging technologies and industry best practices to recommend innovations that improve efficiency and service delivery. Education & Certification Requirements Bachelor's degree in Information Technology, Computer Science, or related field; equivalent experience may be considered. Certifications such as ITIL, PMP, or Microsoft/Cisco certifications preferred. Experience Requirements 10+ years of IT experience, with at least 5 years in a leadership role within an MSP environment. Proven experience managing IT teams and operations, including helpdesk and infrastructure support. Strong technical knowledge of IT systems, networks, cloud solutions, and cybersecurity. Demonstrated ability to manage multiple projects simultaneously and deliver high-quality outcomes. Skills and Competencies Excellent problem-solving and decision-making skills in a dynamic and fast-paced environment. Strong interpersonal and communication skills to engage with clients, vendors, and internal teams effectively. Proficient in ITSM tools and project management software. Exceptional organizational skills and attention to detail. Work Environment Primarily office-based, with flexibility to work remotely or on-site as required. May require occasional travel to client locations or vendor meetings. Special Requirements Availability for on-call support during critical incidents or emergencies. Ability to adapt and thrive in a rapidly changing IT landscape. Requirements: Additional Qualifications High Technical Aptitude Slack Six Sigma ITIL PMP Telephony (Voice and Data experience) Management ConnectWise MSP

Job Description Are you looking for a rewarding career where you can make a real difference in people's lives right here in Griffin, Georgia? Don James - Country Financial is seeking a motivated and friendly individual to join our team as a Licensed Insurance Sales professional. We're not just selling insurance; we're building relationships and providing peace of mind to our community. Imagine helping families protect their futures, plan for retirement, and navigate life's unexpected moments. That's the kind of impact you'll have. Our office environment is welcoming and supportive, fostering growth and collaboration. We believe in empowering our agents with the tools and training they need to succeed, and we celebrate every achievement. If you're ready to embark on a fulfilling career path where your dedication is valued and your success is actively supported, we encourage you to apply. Come grow with us and help your neighbors secure their financial well-being! Benefits Commission Only Work from Home Flexible Schedule Hands on Training Career Growth Opportunities Laptop and phone provided Weekly virtual team meetings Mentorship with an established agent Collaborative work environment Home/work life balance Monthly bonus opportunity Monthly commissions Paid holidays Responsibilities Develop and maintain a strong understanding of Country Financial products and services. Meet with prospective clients to assess their needs and recommend appropriate insurance solutions. Build and nurture lasting relationships with clients through regular communication and exceptional service. Achieve and exceed sales targets through effective prospecting and closing techniques. Process applications and follow up to ensure policy issuance and client satisfaction. Participate in ongoing training and professional development to stay current with industry trends. Requirements Valid Georgia Life and health license required Valid P&C license required. Proven sales experience, preferably in insurance or financial services. Excellent communication and interpersonal skills. Self-motivated and driven with a strong work ethic. Proficiency in basic computer applications and CRM software. A genuine desire to help others achieve financial security.

The Manager, State Partnerships & Strategy, will provide dedicated consulting support to assigned state organizations and their staff to help develop and achieve state-specific goals and objectives. The position will act as a positive and proactive liaison between state organizations and the section, facilitating strong collaboration, efficient communication, and measurable results. This position will report to the Director, State Partnerships & Strategy (“DSPS”). This position will close on January 20, 2026 unless further extended by the USTA Southern Executive Director. Essential Job Functions Build a culture of collaboration between state and section staff, leveraging a deep understanding and appreciation of the dynamics of a decentralized field organization. Provide continuous support in achieving key objectives and enhancing tennis operations at the State level. Travel regularly to state associations to build core relationships, visit tennis facilities, and attend local programming and events. Proactively identify and share best practices across the section, but also from other relevant sporting teams/leagues, NGBs, industries and non-profits, as appropriate. Create and routinely update detailed case studies around Section best practices, including key success metrics and supporting documentation. Assist in identifying key business tactics, defining relevant KPIs, and building financial models in support of Section and state strategic planning. Support States with the planning, execution, and evaluation of key initiatives and events, ensuring that organizational needs are met effectively. Research, develop and present insightful content at relevant meetings and workshops. Perform other duties as assigned by the DSPS or Executive Director. Education and Experience Bachelor's Degree (required) Minimum 5 years of professional experience, preferably in management consulting and/or with direct responsibility for client/account management (required) Computer proficiency in MS Outlook, Word, Excel, and Power Point (required) Proficiency in Microsoft Suite & G-Suite (Gmail, Calendar, Drive, Docs, Sheets, Forms), and virtual meeting platforms such as Zoom & Google Meet (preferred) Safe Play Certified, or ability to be certified within 30 days of employment (required) Competencies High degree of professional credibility and personal charisma, with ability to command the respect of state staff and volunteer leadership. Action-oriented and able to manage multiple priorities efficiently and effectively. Strong qualitative and quantitative analysis, with ability to keenly identify and diplomatically articulate both challenges and opportunities. Demonstrated experience in training, customer service management and innovation. Exemplary verbal, written, and presentation communication skills. Working Conditions Office Headquarters: Peachtree Corners, GA Hours of Work: Office hours are Monday through Friday, 9:00 AM to 5:00 PM but requires hours outside of the core business hours. Work Environment: While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to move around while offsite; use hands to finger and reach with hands and arms. The position requires the lifting (of up to 15 pounds) at times. In-office positions currently operate in a hybrid office/home setting which allows flexibility to work from home 1-2 times per week, contingent on supervisor approval. Hybrid schedule is subject to change in the future. Occasionally attends events and may be exposed to outside weather. Travel Requirements: The position requires travel including but not limited to meetings, workshops and other USTA-related events. FLSA Status: Exempt Workplace Policies and Agreements USTA Southern is dedicated to providing equal employment opportunities for all individuals, regardless of age, disability, national origin, race, color, religion, sex, sexual orientation, gender, gender identity, or expression, pregnancy, veteran status, marital status, family status, alienage or citizenship status, creed, genetic information, or any other status protected by applicable federal, state, or local law. USTA Southern is an at-will employer and complies with applicable state laws as required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. New employees are required to be "fully-vaccinated," as defined per USTA Southern COVID-19 Vaccination Policy. Exception: Employees in need of an exemption for a medical or religious belief may complete a "Request for Accommodation" form, to be reviewed by the USTA Southern Human Resources Committee.

Fūsus is disrupting the public safety industry as the SaaS leader for smart communities. We enable our customers to fuse sensors and data from a variety of sources to dramatically enhance the safety of schools, venues, places of worship, and communities as a whole. Role: Project Manager Position Overview: As a Project Manager at Fusus you will play a crucial role in planning, executing, and delivering projects on time. You will work closely with cross-functional teams, clients, and stakeholders to ensure project success. This role requires strong ownership, leadership, organizational, and communication skills, as well as a proven track record of managing complex technical projects. What You'll Do: Project Planning: Develop comprehensive project plans, including scope, schedule, and resource allocation, in collaboration with stakeholders Implementation Ownership: You will be responsible for complete ownership of the account while in Implementation. Team Leadership: Lead and motivate cross-functional project teams, assigning tasks, and providing guidance to team members throughout the project lifecycle. Communication: Maintain open and transparent communication with clients, stakeholders, and team members, providing regular updates on project progress. Risk Management: Identify project risks and develop mitigation strategies to minimize potential issues that may impact project delivery. Quality Assurance: Implement and oversee quality control measures to ensure project deliverables meet or exceed client expectations. Issue Resolution: Address project issues and conflicts promptly, finding effective solutions to keep projects on track. Documentation: Maintain accurate project documentation, including project plans, status reports, and project closure reports. Client Relations: Foster strong client relationships by understanding their needs, addressing concerns, and ensuring their satisfaction throughout the project. Who You Are: Bachelor's degree in a related field (e.g., Business, Project Management, Engineering). Proven experience as a Project Manager, with a track record of successfully managing projects from initiation to closure. Project management certification (e.g., PMP) is a plus. Strong leadership and team management skills. Excellent communication and interpersonal abilities. Proficient in project management software and tools. Strong problem-solving and decision-making skills. Ability to work effectively in a fast-paced, dynamic environment. Job Type: Full-time Schedule: Hybrid Scheduling (mix of office /work from home) Salary: Base plus eligible for performance-based bonus compensation Benefits: Fusus offers our full-time employees and their families an exceptional portfolio of employee benefits, including: Medical Dental Vision Life/AD&D Long-term Disability Employee Assistance Program (EAP) 401(k) with Employer Match Employee Wellness Program Generous Leave Policy Why Fusus? Fusus isn't just another software company - the work we do here actually saves lives. We're a diverse group of software, hardware and security experts that are hyper-focused on developing new technologies that help first-responders like police, fire and EMS personnel gain a clear picture of the situation on the ground. We're the anti-big-brother, serving the public good and ensuring that residents can enjoy increased security, while maintaining their privacy. We're exploring uncharted territory in the video-networking and data-transmission space, looking for new ways to create a common operating picture for public safety personnel worldwide. Working at Fusus means you get to apply your skills to really make a difference. You'll have a direct impact and voice in the development of our products. You'll work as part of a team, but will have a great deal of autonomy. We may be a small company, but we're growing fast, and as part of our team the work you do every day will matter - not just to the company's bottom line, but to our clients who need to get home safe every night. Working at Fusus is working to connect communities. Because connected communities are safer communities Diversity & Inclusion at Fusus: We have the opportunity to build not only a great business, but a great company, with soul. Our beliefs and commitment to diversity and inclusion are a central part of achieving that. Our dedication to diversity and inclusion is grounded in two things: a moral belief in the dignity, value, and potential of every individual, and a practical belief that diverse, inclusive teams will create the best outcomes for our customers, partners, employees, and company. We welcome everyone to be a part of our journey.

About TP TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways. With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment. Benefits of working with TP include: * Paid Training * Competitive Wages * Full Benefits (Medical, Dental, Vision, 401k and more) * Paid Time Off * Employee wellness and engagement programs TP and You Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen. As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go. Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit! At this time, TP can only offer employment to individuals located in the following states: AR, AZ, CT, DE, FL, GA, IA, ID, IL, IN, KS, KY, LA, MA, MD, ME, MI, MN, MO, MT, NC, ND, NE, NH, NJ, NM, NV, NY, OH, OK, PA, RI, SC, SD, TN, TX, UT, VA, VT, WI, WV, WY. Responsibilities Your Responsibilities As a Technical Support Representative, you will be responsible for finding innovative ways to respond to varying questions, issues, and concerns. * Provide front line, first level, technical assistance for consumers * Supporting Client specific high speed internet services delivering an exceptional customer experience * Resolve technical problems, within a fast paced, customer facing environment * Troubleshooting and issue resolution assistance with Client service and/or devices specific issues including internet connectivity and performance troubleshooting. * Supporting customer needs related to Client specific high speed internet services and or devices including troubleshooting, triage, and additional required resolution techniques. * Deliver in scope support for internet service and connectivity related issues pertaining to operating system, PC, and browser configuration. * Demonstrate advanced product knowledge and he ability to solve customer issues. * Resolve customer issues on the first call as frequently as possible. * Open and manage trouble ticket system for user issues, Data Network, OS issues. * Be patient, courteous and friendly with customers at all times. * Demonstrate a positive attitude. * Address and solve technical problems in a timely manner and complete all work assignments within expected time frames. * Adhere to all work schedule assignments. * Abide by and support management directives and adhere to all TP policies. Qualifications We're looking for fearless people - people who are inspired to deliver only the best in all that we do. Qualifications: * High School Diploma or equivalent. * Minimum of 6 months of customer service experience. * Must be 18 years of age or older. * Ability to type at least 25 words per minute. * Comfortable with desktop computer systems and have general knowledge of Windows-based systems. * Customer service and/or sales experience preferred. * College degree preferred but not required. Key Competencies: * Process Excellence: Demonstrate commitment to following established procedures and be customer service driven. * Collaboration: Proven ability to collaborate effectively with team members, supervisors, and support departments to resolve customer issues and achieve performance goals. * Communication: Outstanding communication, listening, and analytical skills. * Organizational Skills: Strong organizational and problem-solving skills. * Emotional Intelligence: Ability to prioritize tasks and work well under pressure while remaining focused. * Open-Mindedness: Open-minded approach to feedback, evolving policies, and working within a structured schedule that includes a variety of shifts. * Critical Thinking: Sharp critical thinking skills, enabling quick analysis of customer issues and thoughtful, informed decision-making. * Solution-Oriented: Proactive approach to problem-solving with a focus on creating a positive customer experience. Work from Home Requirements: * Internet Requirements: * Minimum subscribed download rate equal or exceeds 25.0 Mbps * Minimum subscribed upload rate equal or exceeds 10.0 Mbps * ISP must have no packet loss and ping under 30ms * Internet connections cannot be Satellite, Mobile Data (5G, 4G, 3G hotspots), P2P or VPN * Proof of internet details required * Clean and quiet workspace Be Part of Our TP Family It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. EOE/Disability/Vets

About TP TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways. With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment. Benefits of working with TP include: * Paid Training * Competitive Wages * Full Benefits (Medical, Dental, Vision, 401k and more) * Paid Time Off * Employee wellness and engagement programs TP and You Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen. As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go. Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit! At this time, TP can only offer employment to individuals located in the following states: AL, AR, AZ, CT, DE, FL, GA, IA, ID, IL, IN, KS, KY, LA, MA, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NH, NJ, NM, NV, NY, OH, OK, PA, RI, SC, SD, TN, TX, UT, VA, VT, WI, WV, WY Responsibilities Your Responsibilities Healthcare Customer Service Representatives field customer inquiries by finding innovative ways to respond to varying questions, issues, and concerns. * Connect with customers via phone/email/chat/and or social media to resolve their questions or concerns * Calmly attempt to resolve and de-escalate any issues * Escalate interactions when necessary and appropriate * Respond to requests for assistance and/or possible processing payments * Track all call related information for auditing and reporting purposes * Provide feedback on call issues * Upsell if required Qualifications We're looking for fearless people - people who are inspired to deliver only the best in all that we do. * Ability to work remotely in a virtual team environment * 6 months Customer service experience preferred * Over 18 years of age * Ability to type 25 wpm * High School Graduate or GED * Comfort with desktop computer system * Proven oral & written communication skills * Logical problem-solving skills * Ability to navigate Windows operating systems * Organization and work prioritization skills Work from Home Requirements: * Internet Connection Requirements: * Minimum subscribed download rate equal or exceeds 12.0 Mbps * Minimum subscribed upload rate equal or exceeds 3.0 Mbps * ISP must have no packet loss and ping under 50ms * Proof of internet speed required * Clean and quiet workspace Be Part of Our TP Family It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. TP is an Equal Opportunity Employer

About TP TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways. With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment. Benefits of working with TP include: * Paid Training * Competitive Wages * Full Benefits (Medical, Dental, Vision, 401k and more) * Paid Time Off * Employee wellness and engagement programs Tp and You Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen. As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go. Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit! Responsibilities Your Responsibilities As a Licensed Insurance Representative, your main responsibility is to find innovative ways to respond to varying questions, issues, and concerns. * Handle and carefully respond to all inbound and outbound customer inquiries * Provide excellent customer service through active listening * Work with confidential customer information and treat it sensitively * Aim to resolve issues on the first call by being proactive, patient, empathetic, and understanding * Appropriately communicate with customers, exercising retention efforts if needed * Identify customers who are comparison-shopping and inquiring about contract terms, assisting the customer with the correct price plan * Compassionately handle sensitive situations surrounding healthcare needs, education, and prevention planning Qualifications We're looking for fearless people - people who are inspired to deliver only the best in all that we do. Qualifications: * High School Diploma or equivalent. * Minimum of 6 months of customer service experience. * Must be 18 years of age or older. * Ability to type at least 25 words per minute. * Comfortable with desktop computer systems and have general knowledge of Windows-based systems. * Customer service and/or sales experience preferred. * College degree preferred but not required. Key Competencies: * Process Excellence: Demonstrate commitment to following established procedures and be customer service driven. * Collaboration: Proven ability to collaborate effectively with team members, supervisors, and support departments to resolve customer issues and achieve performance goals. * Communication: Outstanding communication, listening, and analytical skills. * Organizational Skills: Strong organizational and problem-solving skills. * Emotional Intelligence: Ability to prioritize tasks and work well under pressure while remaining focused. * Open-Mindedness: Open-minded approach to feedback, evolving policies, and working within a structured schedule that includes a variety of shifts. * Critical Thinking: Sharp critical thinking skills, enabling quick analysis of customer issues and thoughtful, informed decision-making. * Solution-Oriented: Proactive approach to problem-solving with a focus on creating a positive customer experience. Work from Home Requirements: * Internet Requirements: * Minimum subscribed download rate equal or exceeds 15.0 Mbps * Minimum subscribed upload rate equal or exceeds 5.0 Mbps * ISP must have no packet loss and ping under 50ms * Internet connections cannot be Satellite, Mobile Data (5G, 4G, 3G hotspots), P2P or VPN * Proof of internet speed required * Clean and quiet workspace Be Part of Our TP Family It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. EOE/Disability/Vets