Global Brands Group jobs - 41 jobs

Enabling safe and rewarding digital lives for genuine people, everywhere We make it our mission to ensure more genuine people have digital access to opportunities, and businesses have access to more genuine people. Our technology draws on diverse and reliable data to create a single point of truth for identity and address verification. With over 30 years of experience behind us our team and technology are focused on enabling safe and rewarding digital lives for everyone. Regardless of age, location or background, genuine people everywhere should be able to digitally prove who they are and where they live. About the team and role Performance Marketing The Performance Marketing team at GBG has a global remit to deliver pipeline and revenue for the business. The team consists of digital marketing functions, campaign managers, partner marketing, and customer lifecycle management. Performance Marketing leads campaigns with the support of the broader marketing team, and they create scalable growth for the business. Director of Customer Lifecycle Marketing The Director of Customer Lifecycle Marketing is responsible for the end to end customer journey within the marketing team. Managing a team of demand generation managers, customer marketers, and external contractors, this role is the primary campaign owner at GBG, running global cross-sell, retention, and new business campaigns, as well as supporting regional field activations. What you will do Plan, manage, and deliver campaigns that support pipeline and revenue growth from GBG's core audience segments, including both existing customers and new business Lead a team of demand generation managers and customer marketers, as well as external agency and contractor support Optimize performance from key campaign touchpoints, including email database marketing, webinars, and other channels Work closely with product marketing, sales, and customer teams to drive adoption of GBG solutions Measure KPIs and performance to pipeline, revenue, and campaign goals, as well as ROI from marketing activities Requirements Skills we are looking for Proven ability to drive results from multi-channel, integrated marketing campaigns, especially from an enterprise target audience Experience managing adoption, cross-sell, and retention marketing to an existing global customer base Experience with HubSpot, Salesforce, 6sense, or similar technologies Ability to ideate new campaign plans, bring creativity into the organization, and gather alignment from stakeholders across the organization Benefits To find out more As an equal opportunity employer, we are dedicated to creating a diverse and inclusive workplace where everyone feels valued and empowered. Please inform your GBG Talent Attraction Partner if you require any reasonable adjustments to the interview process. To chat to the Talent Attraction team and find out more about our benefits and why we're a great place to work, drop an email to ****************** and we'll be in touch. You can also find out more about careers at GBG and check out our current opportunities at gbgplc.com/careers.

Leap is one of the major transformation programs currently at Pernod Ricard. It is focused on designing and building our future-proof ERP system, which will harmonize all transactional processes across the Group. The Tech Testing specialist will be responsible for managing all phases of testing (Solution Integration Testing, End-To-End Testing, User Acceptance Tests), ensuring the successful implementation of SAP and surrounded satellites including defect process. He will be in charge of testing methodology to ensure a consistent testing approach across steams with synchronization and correct sequencing. He will also be coordinating with all stakeholders involved in testing (LEAP tech, business streams, affiliates) to check the coverage of testing scope and secure the testing of all processes. He will also build and maintain test planning and track assets needed for testing preparation and execution. Your key missions: You will: Test planning and strategy: * Own testing strategy, processes and support teams on the testing methodologies and templates tailored to LEAP * Collaborate with project stakeholders to understand business requirements and define testing objectives * Ensure adherence to testing standards and best practices to maintain high quality and reliability of the ERP system You will test Execution and Management: * Lead the execution of test cases, including unit, solution integration tests, End 2 End Tests, and user acceptance testing (UAT) (incl. volume and performance tests) and setup of testing automation * Coordinate with cross-functional teams (including local teams) to ensure thorough testing of SAP functionalities and its satellites * Manage testing schedules, resources, and deliverables to meet project timelines * Setup tools to track testing progress from an End To end perspective and report status, outcomes, and risks to project management and leadership * Continuously assess, improve, and automate testing processes to enhance efficiency and effectiveness. You will perfect Tracking and Resolution: * Identify, document, and track defects using appropriate tools and methodologies * Work closely with development and implementation teams to ensure timely resolution of issues If you recognize yourself in the description below, don't wait and apply? * You have a bachelor's degree in computer science, Information Systems, or a related field. * You have proven experience in ERP testing, preferably with SAP * You have experience with SAP S/4HANA and understanding of ERP systems. * You have knowledge of test automation tools (e.g. Tosca) * You have proficiency in test management tools and methodologies (notably Xray, JIRA) * You can translate business requirements into technical solutions. * You have knowledge of project management methodologies (e.g., Agile, Scrum). * You have excellent analytical and problem-solving skills * You can work independently and collaboratively in a fast-paced environment * You are fluent in English, French is a plus Location: Paris Wait, there's more… We offer you an outstanding and collaborative workplace that embodies our sharing & conviviality culture, the possibility to work remotely (up to 2 days a week), a very complete mutual insurance, an attractive compensation including profit-sharing, the possibility to train daily, employee events… Pernod Ricard is committed to offering equal opportunities to all talents. Our recruitment methods focus on skills and competencies. Job Posting End Date: Target Hire Date: 2025-10-01 Target End Date:

Want to join a fast-moving company, work among convivial teams, and take part in the global growth strategy of one of the most prestigious and comprehensive portfolios in the wine & spirits industry? We are looking for a Global Culture - Creative partnerships & Influence on Perrier Jouet Champagne ! You will be based at The Island, our office in central Paris. Your key missions: Global Creative Partnerships & Influence Strategy * Define and lead a global cultural marketing and influence roadmap aligned with Perrier-Jouët's brand positioning, Maison values, and long-term creative vision. Ensure partnerships honor the House's heritage at the intersection of champagne, art, nature, and craftsmanship, while remaining contemporary and culturally relevant. Art, Design, Luxury Fashion & Cultural Expertise * Demonstrate deep knowledge of global art, design, luxury fashion, craft, gastronomy, and creative ecosystems. Identify and cultivate long-term collaborations with artists, designers, cultural platforms, and opinion leaders who authentically embody Perrier-Jouët's codes. Act as a cultural curator, safeguarding creative integrity and relevance. Partnership Development & Execution * Lead cultural partnerships end-to-end-from ideation and creative briefing to talent onboarding, contract negotiation, content approval, production, and activation. Manage timelines, budgets, and deliverables with rigor while protecting the Maison's creative standards. Establish clear frameworks and best practices to support local market activation with global consistency. Cross-Functional Leadership * Serve as a key connector across Global Brand, Communications & PR, Marketing, Centers of Excellence, Creative Agencies, Legal, Procurement, and Local Markets. Integrate cultural partnerships and influencer programs into 360° campaigns, global launches, events, and brand experiences, balancing creative ambition with operational excellence. Performance & Insights * Track and analyze performance (reach, engagement, earned media value, brand impact). Translate insights into strategic recommendations to optimize future initiatives and demonstrate ROI. Trend Monitoring & Innovation * Anticipate trends across luxury lifestyle, contemporary art and design, fashion, gastronomy, hospitality, sustainability, and digital culture. Proactively introduce new ideas, formats, and cultural territories to keep Perrier-Jouët at the forefront of creative conversations. Profile & Mindset * Deep curiosity for art de vivre and contemporary culture, with a refined aesthetic sensibility and strong strategic mindset. A natural relationship-builder and authentic ambassador of the Maison, comfortable influencing across complex global organizations. Embodies Perrier-Jouët's values of elegance, creativity, openness, and respect for culture and nature. If you recognize yourself in the description below, don't wait to apply! * 6-8 years experience in brand management / cultural marketing / on the brand or agency side * Genuine passion and interest in culture, arts, design, luxury, fashion * Very strong artistic sensibility and very strong attention to details * Autonomous, independent, self-driven, capacity to influence * Strong team spirit & great interpersonal skills - capacity to embark others * Strong capacity to manage projects involving multiple stakeholders with various level of seniority * Language: English (fluent), French (fluent) Wait, there's more… We offer you an outstanding and collaborative workplace that embodies our sharing & conviviality culture, the possibility to work remotely (up to 2 days a week), a very complete mutual insurance, an attractive compensation including profit-sharing, the possibility to train daily, employee events… Pernod Ricard is committed to offering equal opportunities to all talents. Our recruitment methods focus on skills and competencies. Job Posting End Date: Target Hire Date: 2026-03-02 Target End Date:

LEAP is bringing together experts to reshape the way we operate by framing, designing, building and deploying new processes. By building a common business language and harmonized procedures, LEAP will allow us to take togetherness at the next level, and enable many initiatives and innovations, fueled by data and technology. Ready to take a LEAP? Pernod Ricard is looking for a Senior Remediation PMO to contribute to the overall shaping and delivery of the global template for our next-generation ERP, aiming at driving maximum convergence, maximized standardization and when needed local customization. We are seeking a highly organized and strategic PMO (Project Management Office) to manage and streamline complex stakeholder networks for the stream "remediation". The role involves coordinating multi-faceted projects within strict planning and budgetary constraints, ensuring alignment with organizational goals. The ideal candidate will establish robust governance frameworks, monitor project progress, and mitigate risks effectively. Strong expertise in resource allocation, financial oversight, and reporting is required. Exceptional interpersonal and communication skills are critical for liaising with diverse stakeholders. Proficiency in project management tools and methodologies (e.g., Agile, Waterfall) is essential. A proven track record in high-pressure environments is highly desirable Your key missions: * Governance Implementation: You will establish and maintain project governance frameworks, ensuring adherence to organizational standards. * Stakeholder Coordination: You will facilitate communication and collaboration among diverse stakeholders across multiple departments. * Planning Oversight: You will develop and manage detailed project plans, schedules, and timelines. * Budget Management: You will monitor and control project budgets, ensuring financial alignment with objectives. * Risk Mitigation: You will Identify, assess, and address project risks and challenges proactively. * Resource Allocation: You will coordinate resources efficiently to meet project demands and deadlines. * Performance Monitoring: You will track project performance metrics and provide regular status updates to stakeholders. * Continuous Improvement: You will analyze project outcomes to refine processes and improve future project execution. If you recognize yourself in the description below, don't wait to apply! * You have 10+ years' experience in strategic planning and project management * You have the ability to design and execute overarching project strategies aligned with organizational goals. * You have strong knowledge of frameworks and methodologies to standardize processes and ensure compliance. * You have strong interpersonal and negotiation skills for effective collaboration across diverse teams. * You have proven track record in budget management: financial oversight, cost control, and budget optimization. * You are data driven and have strong analytical skills * You have Risk management skills Wait, there's more… We offer you an outstanding and collaborative workplace that embodies our sharing & conviviality culture, the possibility to work remotely (up to 2 days a week), a very complete mutual insurance, an attractive compensation including profit-sharing, the possibility to train daily, employee events… Pernod Ricard is committed to offering equal opportunities to all talents. Our recruitment methods focus on skills and competencies. Job Posting End Date: Target Hire Date: 2025-09-01 Target End Date:

Reporting to the Crystal Operations Finance Director, the Crystal industrial reporting and operational excellence manager will coordinate all Operations Finance reporting for the Brand Unit and centralize capex financial management. More specifically, the role will have the following missions: * Consolidate and coordinate the Crystal affiliates industrial KPIs (Cost to make, cost to serve, etc.) and operations reporting, explaining variances and identifying areas of improvement with Crystal Operations Finance Director and Crystal Operations teams * Consolidate, track and report on efficiencies' savings as part of Pernod Ricard's 1bn€ efficiencies program. Ensure identified efficiencies are properly reflected in financial forecasts. * Prepare financial part for the Crystal industrial performance reviews, in coordination with Crystal Operations teams. Bring financial insights for management decision-making * Partner with Crystal Operations Directors and other Crystal Finance Operations Managers to challenge performance and drive value creation. * Lead preparation of 3Y cash capex and strategic inventories plan, supporting strategic cash review, in coordination with relevant local operations finance teams (i.e., TAG Sweden, House of Tequila and HCI) * Manage the Capex Governance Process for the BU. * Advise and support cost optimization and operational excellence initiatives (e.g., GFO, DTSV) * Improve processes and systems (leveraging Transformation initiatives) for the Crystal Operations Finance teams If you recognize yourself in the description below, don't wait to apply! You have at least 8 years' professional experience in finance Technical skills * IFRS accounting skills * Knowledge of financial reporting (P&L, Balance sheet & Cash Flow statement) * Financial analysis * Proficiency with all IT tools (Excel processing, IT tools) * Appetite for industrial topics - previous experience in industrial context (Finance / Ops in BrandCo or industrial company) Interpersonal skills * Ability to coordinate and gain trust within other Crystal finance team * Collaborative and team player attitude, non-judgmental mind * Adaptation skills to interact with multicultural teams * Ability to manage multiple priorities with flexibility and reactivity * Autonomy, ability to identify issues/opportunities, willingness and capacity of challenging the status quo * Ability to anticipate and to respect tight deadlines Wait, there's more… We offer you an outstanding and collaborative workplace that embodies our sharing & conviviality culture, the possibility to work remotely (up to 2 days a week), a very complete mutual insurance, an attractive compensation including profit-sharing, the possibility to train daily, employee events… Pernod Ricard is committed to offering equal opportunities to all talents. Our recruitment methods focus on skills and competencies. Job Posting End Date: Target Hire Date: 2026-05-01 Target End Date:

Perry Ellis International, Inc. represents a diverse portfolio of lifestyle apparel brands. The Company, through its wholly owned subsidiaries owns and licenses nationally and with a brand portfolio of over 42 Brands domestically and internationally recognized brands including: Perry Ellis , Original Penguin by Munsingwear , Laundry by Shelli Segal , Rafaella , Cubavera , Ben Hogan , Savane , Grand Slam , John Henry , Manhattan , Axist and Farah . The Company enhances its roster of brands by licensing trademarks from third parties, including: Nike for swimwear, and Callaway , PGA TOUR , and Jack Nicklaus for golf apparel. ABOUT THE COMPANY: Perry Ellis is a clothing company of Menswear designer & retail chain featuring tailored apparel, from suits to casual wear & accessories. Perry Ellis' passion and OPTIMISM for living life to the fullest is instilled in the culture, written into its history, and sewn into every product. SUMMARY: The Sales Associate's primary function is to sell and promote Perry Ellis merchandise through execution of Perry Ellis customer service standards. Their duties include greeting customers when they enter the store, helping customers find specific products or showing them how to use them and ringing up customer purchases on the POS register. RESPONSIBILITIES: Interacts with customers in a courteous, friendly manner (e.g., maintains eye contact, smiles). Generates maximum sales potential in accordance with the Perry Ellis customer service standards. Builds repeat customer base through excellent PE Loyalty Program data capture. Maintains strong knowledge regarding product, promotions, and special events in order to communicate to customers more effectively. Consistently foster a positive store experience by treating all customers and staff members in a fair and consistent manner. Effectively maintains floor coverage; acknowledges every customer; treats customers with priority over assigned tasks. Consistently productive throughout the entire shift (e.g., effectively uses idle time to replenish products, maintain visual displays, engage with customers, etc.). Consistently reports to work on time. Demonstrates flexibility with his/her schedule. Understand individual and store sales goals . Follow all operational policies and procedures. Follows guidance from management to execute visual standards, recovery and replenishment. REQUIREMENTS: Energetic and positive attitude Retail experience is preferred. Strong verbal and written skills. Strong interpersonal communication and customer service skills. Customer service-oriented (outgoing, friendly, and personable with a positive attitude) BENEFITS: Employee discount Accumulated personal/sick time off 401(k) plan Monthly sales incentives Clothing Allowance Holiday Pay Legal Disclaimer: Perry Ellis International is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other legally protected status. All qualified applicants will receive consideration for employment without regard to their individual background and characteristics. We are committed to providing a workplace free of any discrimination or harassment. This commitment extends to all aspects of employment, including hiring, promotion, transfer, compensation, and termination. By submitting your application, you acknowledge and agree to the company's commitment to equal employment opportunities. We encourage you to read and understand our Privacy Policy here .

Perry Ellis International, Inc. represents a diverse portfolio of lifestyle apparel brands. The Company, through its wholly owned subsidiaries owns and licenses nationally and with a brand portfolio of over 42 Brands domestically and internationally recognized brands including: Perry Ellis , Original Penguin by Munsingwear , Laundry by Shelli Segal , Rafaella , Cubavera , Ben Hogan , Savane , Grand Slam , John Henry , Manhattan , Axist and Farah . The Company enhances its roster of brands by licensing trademarks from third parties, including: Nike for swimwear, and Callaway , PGA TOUR , and Jack Nicklaus for golf apparel. SUMMARY: Perform general maintenance duties in a warehouse / distribution center, including, but not limited to mechanical, basic electrical, hydraulics, pneumatics, plumbing, and preventative maintenance activities. DUTIES AND RESPONSIBILITIES: Make conveyor repairs such as belt repair, motor replacement, bearing replacement, etc. Perform routine maintenance - oiling, greasing, adjustments, etc Building repairs - racking repairs, concrete repairs, misc. fixtures, etc Complete assigned projects - lighting installs, equipment installs, construction, tear outs, etc. Work as a team to carry out tasks requiring more than one person Learn operation of sorter and overall conveyor system Plumbing work, including drain issues and stopped up toilets Operate various equipment - sitdown lifts, reach trucks, stock pickers, scissor lift, man lift, battery station, etc. Other misc. tasks as assigned SKILLS, KNOWLEDGE AND ABILITIES General maintenance knowledge that provides the skills needed to replace motors, bearings, drive components, hydraulic systems, etc Basic construction and plumbing knowledge Willingness to learn and gain new skills HVAC knowledge is a plus Electrical experience is a plus Ability to work independently or with others when needed Self-motivated PHYSICAL DEMAND This position requires heavy lifting at times. The ability to work in certain unusual positions may be required at times - overhead, lying down, or under equipment. The position requires climbing stairs and working in confined spaces at times. WORK ENVIRONMENT While performing the duties of this job, the noise level in the work environment can require hearing protection at times. The environment also tends to be dirty/dusty and hot/cold. While the majority of work is located inside there are many instances that work outside the building may be required in less than comfortable weather situations. MINIMUM REQUIREMENTS 1 yr (3yrs preferred) experience in a maintenance function, preferably in a Distribution or Industrial Environment Dependable transportation Solid means of contact (cell phone or home phone) Willing to work overtime as needed (sometimes on short notice) Occasional weekend work as needed. Legal Disclaimer: Perry Ellis International is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other legally protected status. All qualified applicants will receive consideration for employment without regard to their individual background and characteristics. We are committed to providing a workplace free of any discrimination or harassment. This commitment extends to all aspects of employment, including hiring, promotion, transfer, compensation, and termination. By submitting your application, you acknowledge and agree to the company's commitment to equal employment opportunities. We encourage you to read and understand our Privacy Policy here .

ABOUT THE TECH TEAM Embark on an exciting journey with our global Tech team, operating in agile mode within a dynamic product organization. Join a collaborative environment where innovation thrives, and your contributions will directly shape the trajectory of our cutting-edge products. As a key player in our agile setup, you'll have the opportunity to drive efficiency, foster creativity, and play a pivotal role in our product development process. Be part of a team that embraces adaptability and values continuous improvement, ensuring we stay at the forefront of technology advancements on a global scale. THE TEAM YOU WILL WORK WITH By joining the TECH department of the Pernod Ricard Group within the cybersecurity team, you will become a member of the Cyber Security Governance, Risk and Compliance (GRC) team. As part of your mission, you will also collaborate closely with the Cyber Defense, Cyber Architecture, and wider Business and TECH teams including Proximity TECH teams in Europe region and Pernod Ricard's Brand Companies. WHAT IS EXPECTED OF YOU A highly motivated and experienced Cyber GRC (Governance, Risk, and Compliance) Specialist to manage our cybersecurity initiatives across our Management Entities in Europe and global Brand Companies along with selected Global Cybersecurity Domains. The ideal candidate will have a strong background in cybersecurity, risk management, and compliance, and will be responsible for defining, implementing, and governing GRC policies and guidelines. This role will involve driving security and privacy risk evaluations, coordinating response actions for suspected data breaches, and supporting the implementation and maintenance of a Cyber Security framework across key security domains. * Define, help implement, and govern Cyber Security policies, standards and guidelines. * Perform security and privacy risk evaluations and coordinate response actions in the event of any suspected cyber incident. * Monitor, evaluate, report on Cyber Security risks to relevant TECH and Business executive committees. * Govern risk reduction activities for your scope. * Support in the implementation and maintenance of cyber security framework. * Drive security within your geographical, domain-specific and TECH portfolio scope. * Contribute to Cyber Strategy and Roadmap development. * Drive internal and external security compliance initiatives associated with relevant regional regulations (such as NIS2) * Support GRC lead and local data protection champions to ensure company adherence to data privacy and data governance requirements. If you recognize yourself in the description below, don't wait to apply! * Bachelor's degree in Information Technology, Cybersecurity, or a related field. A Master's degree or relevant certifications (e.g., CISSP, CISM, CRISC) is a plus. * 5 years of experience in cybersecurity, risk management, and compliance, preferably in a multinational organization. * Strong analytical and problem-solving skills. * Excellent communication and interpersonal skills. * Fluency in English; French is a plus. * Risk Management: Expertise in identifying, assessing, and mitigating cybersecurity risks, including third-party risks. * Compliance: In-depth knowledge of regional regulations and standards related to cybersecurity and data privacy, and local data protection laws in Europe, Africa and Middle East notably NIS2, GDPR. * Technical Acumen: Strong understanding of cybersecurity technologies, frameworks (NIST, ISO27001, SOC2, MITRE attack framework, etc.) , and methodologies, including penetration testing and security audits. * Advisory: Capability to advise senior management on GRC matters and recommend actionable courses of action. Wait, there's more… We offer you an outstanding and collaborative workplace that embodies our sharing & conviviality culture, the possibility to work remotely (up to 2 days a week), a very complete mutual insurance, an attractive compensation including profit-sharing, the possibility to train daily, employee events… Pernod Ricard is committed to offering equal opportunities to all talents. Our recruitment methods focus on skills and competencies. Job Posting End Date: Target Hire Date: 2026-04-01 Target End Date:

This role supports the operational deployment of the Responsible Procurement framework and related supplier governance activities across Global Procurement. The position acts as a support role within Global Procurement, working closely with the Procurement Supplier Risk Expert, the Procurement Process Owner, category teams and affiliates to support the consistent execution, follow-up and adoption of supplier risk, supplier performance and procurement governance processes. In this context, the role contributes to the coordination and follow-up of supplier risk and responsible procurement activities and also supports selected procurement governance topics such as Supplier Value & Performance Management (SVPM), procurement policy coordination and procurement community enablement initiatives. Your key missions: Mission 1: Support the deployment of Responsible Procurement & Supplier Risk processes (primary focus) * Support the coordination and operational deployment of the Responsible Procurement process for the assigned perimeter. * Contribute to the completion of supplier risk identification and assessments, and follow-up of mitigation actions. * Support collaboration with operational risk experts for identified operational risks. * Contribute to the coordination of EcoVadis and Sedex campaigns for suppliers identified as at risk. * Arrange and coordinate SMETA audits / Support the tracking and follow-up of corrective action plans and remediation actions. * Coordinate periodic reviews and reporting with affiliates, category teams and Responsible Procurement champions when required. Mission 2: Support Supplier Value & Performance Management (SVPM) * Support the operational coordination of the Supplier Value & Performance Management (SVPM) framework. * Contribute to supplier performance data collection, consolidation and basic analysis. * Support category teams and affiliates in applying SVPM processes and tools. * Contribute to the continuous improvement of SVPM documentation and guidelines. Mission 3: Support Procurement Community animation & enablement * Support the animation of the procurement community through communication and coordination initiatives, including contribution to the communication of Responsible Procurement program results. * Support coordination across the network of Responsible Procurement champions and the dissemination of key messages and best practices. * Contribute to the preparation and update of training and learning materials related to responsible procurement and procurement governance topics as well as the training of the community * Support change adoption related to procurement processes, tools (Ecovadis, Smeta) and governance across the procurement network. * Contribute to policy-related training and awareness materials. If you recognize yourself in the description below, don't wait and apply! * You have prior experience in a corporate environmental / sustainability role with a close link to supplier assessments and ESG risk * You have a first experience in responsible procurement * You have good analytical skills and ability to work with data and reporting. * You are knowledgeable about supply chain issues and ESG risks, 1st experience in Responsible Procurement is a plus * You are rigorous about detail and are able to see the big picture * You can analyze, report and present to different audiences * You are fluent in French and English Wait, there's more… We offer you an outstanding and collaborative workplace that embodies our sharing & conviviality culture, the possibility to work remotely (up to 2 days a week), a very complete mutual insurance, an attractive compensation including profit-sharing, the possibility to train daily, employee events… Pernod Ricard is committed to offering equal opportunities to all talents. Our recruitment methods focus on skills and competencies. Job Posting End Date: Target Hire Date: 2026-01-01 Target End Date:

Want to join a fast-moving company, work among convivial teams, and take part in shaping the future of the Wine & Spirits industry with cutting-edge technology? Join Pernod Ricard's Global Tech team and embark on a transformative journey aiming to support our business ambitions with valuable Tech products and services. Our global Tech team operates in an agile manner within a dynamic product organization. This is your chance to thrive in a collaborative environment, grow through upskilling and continuous development, and play a direct role in shaping the path for our industry. Ready to make a Tech impact? Pernod Ricard is looking for a Tech Transformation Director to lead, coordinate and continuously improve our global Tech transformation strategy, securing the adoption of agile ways of working and positioning Tech as a strategic business partner. From our HQ in central Paris, connect with our experts located across the world, and start an exciting journey with international opportunities. Your key missions: You will: * Coordinate and harmonize transformation activities across all Tech Office initiatives, ensuring strategic alignment, synergies, and delivery of measurable business value. * Define and execute the global transformation roadmap for Pernod Ricard Tech, including agile adoption, governance, culture, upskilling, and new ways of working. * Drive the adoption of product-centric operating models, agile methodologies, and modern engineering practices across the global Tech organization. * Manage the Tech transformation team, coach transformation officers, and establish transformation governance, metrics, and stakeholder engagement frameworks. * Act as a catalyst for cultural transformation, helping elevate the Tech function's ability to deliver value and innovation. If you recognize yourself in the description below, don't wait to apply! * You have at least 10 years of leadership experience in Tech transformation, strategy consulting, or similar roles in complex matrix environments. * You have deep expertise in transformation frameworks, agile/lean methodologies, and change management best practices. * You're experienced in operating model design, organizational change, and capability development. * You are a strategic thinker with the ability to align long-term technology vision to business priorities. * You're comfortable engaging with C-level stakeholders, leading diverse teams, and coordinating initiatives across multiple geographies. * You bring strong communication skills, credibility, and influence to drive change at scale. * Certifications in Lean, Agile, or Change Management are a plus. Wait, there's more… We offer you an outstanding and collaborative workplace that embodies our sharing & conviviality culture, the possibility to work remotely (up to 2 days a week), a very complete mutual insurance, an attractive compensation including profit-sharing, the possibility to train daily, employee events… Pernod Ricard is committed to offering equal opportunities to all talents. Our recruitment methods focus on skills and competencies. Job Posting End Date: Target Hire Date: 2026-01-01 Target End Date:

Want to join a fast-moving company, work among convivial teams, and take part in the global growth strategy of one of the most prestigious and comprehensive portfolios in the wine & spirits industry? We are looking for a Senior Brand Manager Innovation! You will be based at The Island, our office in central Paris. The Ready To Drink (RTD) category is growing exponentially with +20% CAGR expected in the next 5 years. Higher quality product propositions have improved the category image and accelerated growth of RTDs serving an unmet consumer need for convenient drinks. RTDs offer Pernod Ricard an opportunity to recruit new consumers, build loyalty to our spirits brands, drive incremental business. Your key missions: You will support the development of the global innovation pipeline and portfolio strategy and lead the implementation of artwork and formula development for the agreed NPDs in new markets. Shape the Future of Ready-to-Drink Innovation Step into one of the fastest-growing and most dynamic categories in the drinks industry - Ready-to-Drink (RTD). This role offers a front-row seat to innovation and new product development, giving you the chance to bring bold ideas to life and help shape the future of our RTD portfolio. In this role, you'll: * Support and selectively lead the RTD innovation pipeline * From the organization of ideation workshop to concept generation and consumer validation in collaboration with the consumer Insights team * Lead the long-term pipeline, collaborating with Insights team and NPD Ops team on long term and breakthrough innovation * Lead the NPD development for selected markets * Co-ordinate the full new product development process for RTDs, from liquid and design briefings through to market-ready execution * Drive NPD project management from gate meetings, aligning cross-functional teams (finance, commercial, operations), and consolidating critical documentation. * Connect across markets - build strong relationships with local commercial teams and market stakeholders to ensure successful launches. * Lead the development of an RTD Portfolio Playbook, our global RTD catalogue and guide on how to win In RTDs * Monitor Portfolio team A&P budget - Regularly monitor resources allocations to ensure adherence to the defined budget trajectory If you recognize yourself in the description below, don't wait to apply! * Minimum 5 yrs in Marketing roles, beverages or FMCG sector, preferably international organization * Experience in developing artwork (both primary and secondary packaging) and product by leading interfunctional teams ( R&D, Operations, regulatory, etc) * Experience in operating in a multimarket role * Experience in innovation is a must * Fluent in English is a must Functional Competencies * Packaging design * Product development * Project Management * Concept development * Creativity & market intelligence If you're curious, detail-driven, and passionate about brand-building, this role will give you the chance to make a real impact on some of the most exciting launches in our industry. Wait, there's more… We offer you an outstanding and collaborative workplace that embodies our sharing & conviviality culture, the possibility to work remotely (up to 2 days a week), a very complete mutual insurance, an attractive compensation including profit-sharing, the possibility to train daily, employee events… Pernod Ricard is committed to offering equal opportunities to all talents. Our recruitment methods focus on skills and competencies. Job Posting End Date: Target Hire Date: 2026-02-02 Target End Date:

Enabling safe and rewarding digital lives for genuine people, everywhere We make it our mission to ensure more genuine people have digital access to opportunities, and businesses have access to more genuine people. Our technology draws on diverse and reliable data to create a single point of truth for identity and address verification. With over 30 years of experience behind us our team and technology are focused on enabling safe and rewarding digital lives for everyone. Regardless of age, location or background, genuine people everywhere should be able to digitally prove who they are and where they live. About the team and role Solutions Engineering Team, GBG Americas At GBG Americas, our Solutions Engineering team is a high-impact, technically adept group that plays a strategic role in driving business growth. This team serves as a critical bridge between our advanced identity, fraud, and verification technologies and the evolving needs of our customers. Our Solutions Engineers are trusted advisors, partnering closely with Sales to design and deliver tailored solutions that solve real-world challenges. With deep technical expertise and a strong understanding of the sales cycle, they ensure that GBG's offerings are positioned effectively and implemented seamlessly. Key Highlights: Collaborate cross-functionally to align technical capabilities with client objectives. Support the full sales lifecycle with compelling solution design, demos, and proof-of-concepts. Contribute to strategic growth by translating complex requirements into scalable solutions. Work Structure: This is a remote position with a strong preference for candidates in the Atlanta metropolitan area. Travel for customer visits, team collaboration, and stakeholder meetings may be required (estimated up to 40%). The Role We're looking for a Senior Sales Solution Engineer to support sales teams by providing business insights, technical expertise, solution demonstrations, and tailored product presentations in the realm of identity, fraud and verification services. This role will work closely with sales, product, and technical teams to ensure client requirements are accurately met. What you will do Lead discovery conversations to uncover customer business objectives, pain points, and success criteria that drive purchasing decisions Qualify opportunities by establishing technical win criteria and identifying decision-makers, evaluation processes, and competitive landscapes Conduct value-based demonstrations tailored to specific customer use cases, showcasing ROI and business impact rather than just features Manage proof-of-concept engagements with clear success criteria tied to customer business outcomes and purchase decisions Deliver compelling solution presentations that connect GBG's technical capabilities to specific customer business challenges and goals Lead technical evaluations, including RFP responses, technical due diligence, and solution architecture discussions Collaborate with Product teams to communicate market feedback and customer requirements that influence product roadmap decisions Develop reusable assets, including industry-specific demos, value proposition frameworks, customer demos and evaluation tools, and competitive battle cards. Requirements Skills we are looking for Proficient years of presales/solutions engineering experience in B2B SaaS environments with demonstrated revenue impact Software development background with hands-on experience in programming and system architecture Proficiency in at least one programming language such as Python, Java, JavaScript, or C#. API expertise, including RESTful services, integration patterns, and technical implementation Market knowledge of identity, fraud, and risk markets, including regulatory requirements and industry challenges, focus in Documents and Biometrics, a bonus Consultative selling expertise with proven ability to conduct discovery conversations and uncover business drivers Executive communication skills with the ability to present ROI and business value to C-level stakeholders Track record of supporting enterprise sales cycles ($100K+ ACV) and contributing to quota attainment Preferred Qualifications Consulting background with experience advising clients on technical solutions Experience with identity verification, fraud prevention, or compliance technologies Familiarity with value-based selling methodologies (MEDDIC, SPIN, Challenger, etc.) Advanced skills with CRM platforms (Salesforce) and sales automation tools Experience with the development and troubleshooting of APIs, SDKs, and complex architectures Benefits To find out more As an equal opportunity employer, we are dedicated to creating a diverse and inclusive workplace where everyone feels valued and empowered. Please inform your GBG Talent Attraction Partner if you require any reasonable adjustments to the interview process. To chat to the Talent Attraction team and find out more about our benefits and why we're a great place to work, drop an email to ****************** and we'll be in touch. You can also find out more about careers at GBG and check out our current opportunities at gbgplc.com/careers.

General job description: Reporting directly to the Head of FP&A at Pernod Ricard HQ, the Senior Business Analyst will act as a financial business partner to HQ departments combining both operational support with delivering actionable insights to senior management. The role will actively contribute to the performance management cycle and play a key role in HQ's Finance transformation initiatives. Main activities and responsibilities: * Provide best-in-class financial business partnering to HQ departments * Independently lead financial processes with relevant stakeholders, including presenting to department leadership * Develop a deep understanding of departmental projects and ambitions to challenge financial assumptions * Promote financial excellence, coordinate cross-affiliate initiatives, and ensure compliance with HQ standards * Actively contribute to PR HQ's performance mgmt. cycle (on a rotating basis) * Manage month-end closing of PR SA's consolidated results and quarterly rolling forecast submissions in the Group EPM tool * Prepare presentations on key P&L variances and rolling forecast assumptions for HQ management. * Support year-end recharge processes through detailed analysis of departmental spending. * Own other recurring / ad-hoc tasks * Act as a data steward for HQ, ensuring data integrity across local and group tools * Drive revamp of local BI tool * Conduct ad-hoc cash management analyses. * Collaborate closely with other Finance teams to deliver financial excellence initiatives If you recognize yourself in the description below, don't wait to apply! * Master's degree in business, Engineering, or equivalent, with a specialization in Finance * Minimum 3 years of experience in FP&A within a corporate environment or consulting * Strong proactivity and curiosity to drive continuous improvement * Commitment to efficiency and operational excellence * Ability to adapt communication to stakeholder seniority; excellent interpersonal skills in a collaborative, international environment * Fluency in both English and French * Proven autonomy and agility for effective business partnering * Rigorous approach to ensure quality of analyses to top mgmt * Solid understanding of accounting principles (P&L and balance sheet) to support monthly closing and cross-team discussions * Ability to draft concise presentations highlighting key insights and decision points * Advanced Excel skills; familiarity with ERP, EPM, and BI tools: knowledge of Power BI, JDE, Tagetik are a plus Wait, there's more… We offer you an outstanding and collaborative workplace that embodies our sharing & conviviality culture, the possibility to work remotely (up to 2 days a week), a very complete mutual insurance, an attractive compensation including profit-sharing, the possibility to train daily, employee events… Pernod Ricard is committed to offering equal opportunities to all talents. Our recruitment methods focus on skills and competencies. Job Posting End Date: Target Hire Date: 2026-05-04 Target End Date:

Tech at Pernod Ricard isn't your average Tech job - we do things differently. From day one, you'll be part of our borderless 'one Tech team,' driving global impact for iconic brands loved worldwide. And as Tech evolves, so do we. We give our people the platforms and opportunities to grow and shape their careers. At Pernod Ricard, we don't just do Tech. We do Tech with a twist. Ready to make a Tech impact? Pernod Ricard is looking for a PIM & DAM Business Analyst! From our HQ in central Paris, connect with our experts located across the world, and start an exciting journey with international opportunities. Your key missions: Enable Pernod Ricard to deliver best-in-class product content by implementing and optimizing our Product Information Management (PIM) and Digital Asset Management (DAM) capabilities. Your work will translate business needs into robust configurations, efficient processes, and measurable customer experience improvements. PIM System Implementation and Optimization * Partner with product owner, business stakeholders, and tech teams to refine requirements and convert them into clear user stories, workflows, and configurations. * Drive day-to-day PIM delivery using Agile practices (refinement, sprint reviews, UAT support), ensuring scope, quality, and timelines are met. * Help to configure the PIM to support data models, attributes, workflows, validations, and enrichment rules; document decisions and maintain run books. * Analyze data quality, define acceptance criteria and KPIs, and coordinate remediation plans with markets and brands. * Support market onboarding and go-live readiness (migrations, cutover checklists, training materials, and hypercare playbooks). DAM System Management and Enhancement * Co-manage the Bynder DAM backlog and roadmap enhancements, with a focus on AI-assisted metadata, governance, and content findability. * Gather stakeholder feedback (brands, markets, creative teams) and convert it into actionable improvements and well-structured requirements. * Promote best practices for asset lifecycle, rights, and taxonomy, ensuring alignment between DAM and PIM data models. If you recognize yourself in the description below, don't wait to apply! Bachelor's degree in Business, Information Technology, or a related field. Minimum 3 years in PIM and/or DAM environments, with hands-on involvement in implementation and optimization. Experience with configuration (not just usage) of a PIM is a strong plus. Familiarity with Salsify, Akeneo, inriver (PIM), or Bynder (DAM) is mandatory. Fluency in English. Data analysis skills: proficient in using Power Query and advanced PivotTables. Capabilities * Strong analytical mindset with practical problem-solving skills; comfortable working with data models, attributes, and validation rules. * Clear, concise communicator who can lead discussions with varied stakeholders (business, markets, creative, tech) and build consensus. * Proactive and autonomous: you anticipate issues, propose options, and move work forward with minimal supervision. * Solid grasp of Agile ways of working (user stories, acceptance criteria, backlog management, UAT coordination). List of skills Agile Methodology, Business Intelligence (BI), Customer Centricity, Data Analysis, Emerging Technologies, Innovation, Prioritization, Product Backlog Management, Results-Oriented. Wait, there's more… We offer you an outstanding and collaborative workplace that embodies our sharing & conviviality culture, the possibility to work remotely (up to 2 days a week), a very complete mutual insurance, an attractive compensation including profit-sharing, the possibility to train daily, employee events… Pernod Ricard is committed to offering equal opportunities to all talents. Our recruitment methods focus on skills and competencies. Job Posting End Date: Target Hire Date: 2026-04-01 Target End Date:

Want to join a fast-moving company, work among convivial teams, and take part in the global growth strategy of one of the most prestigious and comprehensive portfolios in the wine & spirits industry? We are looking for an Asset Optimization Manager. You will be based at The Island, our office in central Paris. As Asset Optimization Manager within the Global Brand Focus Insights team, you will be responsible for leading Pack (core Strategic Int. Brand pack restages) and communication (strategic Campaign above 1M Working) assets pre & post-tests, sharing key learnings with the Brand Marketing Communities and managing guidelines and relationships with testing agencies. Your key missions: LEAD MOST STRATEGIC ASSET PRE TESTS & POST TEST (ie. Strategic Comms campaign >1M€ W A&P or Strategic Int. Brand pack restages on core SKU), PROMOTE STANDARDIZED SOLUTIONS; ensure a continuous review of process and guidelines to facilitate usage and embrace AI solutions * Lead complex research projects for Pack or Campaign pre & post-test providing neutral recommendations according to the Ways of Working * Work with agencies and marketing teams on actionable reports to support our assets development * Evaluate and optimize current Pack or communication assets testing solutions and provide guidelines to improve them * Ensure the pre & post-test results data are reported onto a proprietary PR database according to agreed taxonomy and data structure * Re-onboard key stakeholders on all Ask Now & Ad-hoc Quant solutions FEED INTERNAL STAKEHOLDERS WITH GLOBAL LEARNINGS ON ASSETS ENSURE RELATIONSHIP WITH OUR PARTNERS (KANTAR / PACK AGENCIES) * Revise the Action plan for improving the level of servicing * Plan regular instances (weekly, monthly meetings and bi-annual workshops) to maintain a strong link with the agency * Review and action Agencies Roster assessment. SUPPORT CONSUMER INSIGHTS TEAM DEDICATED TO GOLD AND CRYSTAL BRANDS ON ADDITIONAL STRATEGIC INSIGHTS PROJECTS (such as Qualitative Consumers exploration, Brand audit analysis…) If you recognized yourself in the description below, don't wait to apply: Functional Capability * Consumer Insights * Strong Asset testing expertise++ * Project Management * Brand knowledge * Agency relationship * Strong Communication Skills Leadership Capability * Bold and Agile * Grow diverse team * Deliver through collaboration Wait, there's more… We offer you an outstanding and collaborative workplace that embodies our sharing & conviviality culture, the possibility to work remotely (up to 2 days a week), a very complete mutual insurance, an attractive compensation including profit-sharing, the possibility to train daily, employee events… Pernod Ricard is committed to offering equal opportunities to all talents. Our recruitment methods focus on skills and competencies. Job Posting End Date: Target Hire Date: 2026-03-01 Target End Date:

The Global integrated finance and finance excellence Analyst, reporting to Head of Global integrated finance and finance excellence, is part of a very agile team with 2 main missions: 1. Supporting Global Integrated Operations function ownership & Brand Units Finance accountability on delivery of operational efficiencies. 2. Orchestrating finance excellence roadmap in the transformative context of LEAP, together with LEAP team, providing relevant milestones and use cases to reach Finance 2030 ambition Main activities and responsibilities: * Help monitor and analyze financial performance indicators * Co-build Tomorrow 2 KPIs, ensuring adherence follow up. * Collaborate with cross-functional teams to improve financial processes and enhance performance indicators like ROCE & NGC. * Support and collaborate on LEAP financial processes, contributing to the development of new standard costs. * Support and advise Strategic Analyses and Resource Allocation * Produce insightful analyses for the Integrated Finance Director and EVP Finance & Global Tech, enabling informed decision-making on resource arbitration and prioritization. * Conduct gap analyses on cost efficiencies in the wines & spirits industry, identifying opportunities for savings and competitive edge. * Support transversal project and preparation of ad hoc analysis to support decision making * Provide expert guidance on project management and financial processes to support finance teams across various initiatives. * Collaborate on projects such as smart close targets and Kyriba implementation, ensuring alignment with Pernod-Ricard's vision of financial excellence. Key stakeholders outside Integrated Finance team include: * BU finance teams, helping with a smooth transition in the new T2 organisation * iOps function, especially with Operational excellence and Procurement, partnering to establish the right governance and arbitrations on efficiencies * ME finance teams, for all finance projects outside Global Finance * Global tax function, with a view on relevant perimeter for mutualized organizations If you recognize yourself in the description below, don't wait to apply! Work experience required: Minimum of 4 years of experience in finance management or related roles, preferably in the FMCG sector. Education required: Master's degree in Finance, Accounting, or related field General skills * Rigor, "figures-oriented analysis" capacity, accuracy, and attention to detail * Organization, anticipation, sense of prioritization and timing * Fluency in both French and English Technical skills * Strong analytical skills * Good communication abilities * Collaboration skills * Ability to drive process improvements Soft skills/attributes Key leadership skills (3 max) * Team player, enthusiasm, curiosity * Capacity to deliver with high standard under pressure Wait, there's more… We offer you an outstanding and collaborative workplace that embodies our sharing & conviviality culture, the possibility to work remotely (up to 2 days a week), a very complete mutual insurance, an attractive compensation including profit-sharing, the possibility to train daily, employee events… Pernod Ricard is committed to offering equal opportunities to all talents. Our recruitment methods focus on skills and competencies. Job Posting End Date: Target Hire Date: 2026-05-01 Target End Date:

Our global Tech team operates in an agile manner within a dynamic product organization. Immerse yourself in a collaborative environment where innovation thrives, and your contributions will play a direct role in shaping the path of our cutting-edge products. As a key player in our agile setup, you'll have the opportunity to enhance efficiency, foster creativity, and play a pivotal role in our product development process. Become part of a team that embraces adaptability and values continuous improvement, ensuring we stay at the forefront of global technology advancements. From our HQ in central Paris, connect with our experts located across the world, and start an exciting journey with international opportunities. Your key missions: You will be required to work on leading Service Management Platforms like ServiceNow. For reporting and analytics, you will be required to work with ServiceNow reporting capabilities and with PowerBI and other reporting tools/ platforms. Other related products like Jira Service Management, Confluence etc. will also be helpful to execute day-to-day responsibilities. More precisely, you will: * The Service Manager ensures the business gets maximum benefits and value from its IT services and product through the implementation of pragmatic and effective IT service management. * Contribute to a global IT service management practice that allows IT teams to deliver services more effectively; by providing solutions, processes, governance, and expert consulting in IT Service Management across the organization. * You are sensible to customer satisfaction and service level in a fast moving environment; and prone to new ways of working. * This role is essential for improving end to end service and process effectiveness in support of business objectives. You must simplify the process and tool landscape, improve policy compliance, and ensure best in class implementation and execution of all service management processes. * You are familiar with problem solving techniques and continuous improvement methodology will be required * You are familiar with broader set of technologies and basic Cybersecurity topics will be helpful to understand the eco-system of Tech solutions/ capabilities and their purpose/ impacts If you recognize yourself in the following description, don't wait and apply! * You have a bachelor's degree in business, technology, management, or a related field; * You have 7+ years of experience in service management, preferably in a global or multinational company * Certifications like ITIL 4 Foundation are preferable but at the minimum, working knowledge of ITIL processes is required * You have working knowledge of Service Now platform is preferable but at the minimum, experience with other large ITSM products is required * You have a strong understanding of customer service principles and best practices * Proficiency in project management and data analysis tools * Familiarity or prior working experience in Agile Ways of working. * You are fluent in English Wait, there's more… We offer you an outstanding and collaborative workplace that embodies our sharing & conviviality culture, the possibility to work remotely (up to 2 days a week), a very complete mutual insurance, an attractive compensation including profit-sharing, the possibility to train daily, employee events… Pernod Ricard is committed to offering equal opportunities to all talents. Our recruitment methods focus on skills and competencies. Job Posting End Date: Target Hire Date: 2025-07-01 Target End Date:

Enabling safe and rewarding digital lives for genuine people, everywhere We make it our mission to ensure more genuine people have digital access to opportunities, and businesses have access to more genuine people. Our technology draws on diverse and reliable data to create a single point of truth for identity and address verification. With over 30 years of experience behind us our team and technology are focused on enabling safe and rewarding digital lives for everyone. Regardless of age, location or background, genuine people everywhere should be able to digitally prove who they are and where they live. About the team and role Professional Services Team, GBG Americas The Professional Services team at GBG in the Americas region is a dynamic group of client-focused experts dedicated to delivering tailored identity and fraud solutions across a diverse portfolio of industries. This team partners closely with customers to ensure the successful implementation, optimization, and long-term value realization of GBG's technology. With a strong emphasis on collaboration, innovation, and service excellence, the team operates in a fast-paced environment where cross-functional engagement and continuous learning are key. Joining this team means becoming part of a culture that values strategic thinking, customer success, and professional growth. The Role As a Senior Professional Services Consultant at GBG, in the Americas region, you will serve as the critical technical liaison between our identity verification platform and our enterprise clients. This role goes beyond traditional implementation. You're a trusted advisor who leads customers through complex solution deployments and remains engaged to ensure long-term success. You'll drive adoption, troubleshoot challenges, and uncover opportunities for optimization and growth. This position blends the responsibilities of an implementation engineer, customer advocate, and strategic consultant, offering a unique opportunity to make a measurable impact across high-profile client engagements. What you will do Lead technical implementations from kick-off to go-live, designing custom API/SDK integrations that fit each customer's unique architecture Build lasting customer relationships by staying engaged post-implementation, monitoring their success, and helping them get the most value from our platform Create customer-specific documentation and run training sessions to ensure their development teams can effectively use and maintain their integration Act as a strategic technical advisor, identifying expansion opportunities and consulting on compliance, security, and scalability challenges Be the voice of the customer internally, working with our product teams to address gaps and influence our roadmap based on real customer needs Troubleshoot complex technical issues across web services, mobile apps, and enterprise systems when customers need help Requirements Skills we are looking for 5+ years in customer-facing technical roles like Professional Services, Solutions Engineering, or Technical Consulting Strong programming background with experience in languages like Python, Java, JavaScript, or C# API and SDK integration expertise with hands-on experience building and troubleshooting REST APIs, webhooks, and enterprise integrations Exceptional communication skills - you can explain complex technical concepts to both developers and business stakeholders Project management capabilities with experience juggling multiple customer implementations simultaneously Proactive Problem-solving mindset with strong troubleshooting skills, ability to anticipate challenges and the ability to work under pressure Global team collaboration experience; working with various cross functional team and across time zones Core Competencies for this role Prioritization and Time Management - Demonstrates the ability to act with urgency, ensure timely responses and deliver in a fast-paced environment Ownership and Accountability - Exhibits a strong sense of responsibility to mindset successful implementation from start to finish Customer Centric Approach - Maintains a deep commitment to achieving customer satisfaction and delivering an exceptional customer experience Consultative & Strategic - Skilled at uncovering customer requirements and identifying opportunities for value expansion; leveraging insights to drive future recommendations Benefits To find out more As an equal opportunity employer, we are dedicated to creating a diverse and inclusive workplace where everyone feels valued and empowered. Please inform your GBG Talent Attraction Partner if you require any reasonable adjustments to the interview process. To chat to the Talent Attraction team and find out more about our benefits and why we're a great place to work, drop an email to ****************** and we'll be in touch. You can also find out more about careers at GBG and check out our current opportunities at gbgplc.com/careers.

Enabling safe and rewarding digital lives for genuine people, everywhere We make it our mission to ensure more genuine people have digital access to opportunities, and businesses have access to more genuine people. Our technology draws on diverse and reliable data to create a single point of truth for identity and address verification. With over 30 years of experience behind us our team and technology are focused on enabling safe and rewarding digital lives for everyone. Regardless of age, location or background, genuine people everywhere should be able to digitally prove who they are and where they live. About the team and role Revenue Operations Team At GBG, we don't just provide products. We deliver valued solutions to help our customers grow their business. This is a unique opportunity to join our Customer Success team at the ground floor and have a direct imprint on how our organization serves as the connection point between our customers, our solutions, and the rest of the GBG organization. We will work together under the guiding principle that healthy customers are growing customers and to achieve that requires: Understanding our customer's goals and quantifying how GBG helps achieve them Demonstrating curiosity in our customer's needs and their business strategy Building relationships and engagements across different levels of our customers Partnering cross functionally within GBG to operate on behalf of our customers Challenging both our customers and GBG team on new ways to innovate for growth The Role As a Revenue Operations Specialist (Customer Success), you will be the straegic and operational backbone of the Customer Success team. You'll optimize systems, processes, data, and technology to enable our Customer Success Managers (CSMs) to focus on building strong customer relationships. You'll drive automation, manage the internal CS tool tech stack, analyze customer health data, and design workflows that improve team productivity, consistency, and retention outcomes. This role is ideal for someone that enjoys working cross-functionally and who thrives at the intersection of strategy, systems, and scale. What you will do Own and optimize the Customer Success tech stack (e.g., CS platform, Salesforce, etc.) Design and implement scalable processes that support CSM workflows and customer lifecycle management Develop and maintain dashboards and reporting to monitor customer health, churn risk, and engagement Partner with cross-functional teams to align CS Ops initiatives with broader business goals Automate routine tasks to increase CSM efficiency and reduce manual work Support onboarding, training, and enablement of CSMs on tools and processes Lead initiatives to improve data quality, segmentation, and actionable insights Track and report on KPIs related to retention, expansion, and customer satisfaction Identify opportunities for continuous improvement and operational excellence Requirements Skills we are looking for 3+ years of experience in Customer Success Operations, Revenue Operations, or a related field within a SaaS or technology environment. Advanced proficiency in Salesforce and ServiceCloud, with hands-on experience configuring workflows, dashboards, and automation to support CS teams. Demonstrated success in designing and scaling operational processes that improve efficiency and customer outcomes across teams or regions. Strong analytical skills, with 2+ years of experience in data visualization and reporting using tools such as Tableau, Power BI, or advanced Excel (pivot tables, VLOOKUP, macros). Proven track record of managing cross-functional projects, including stakeholder alignment, timeline management, and delivery of measurable results. Experience supporting CS teams with tools, insights, and playbooks that drive adoption, retention, and expansion. Ability to translate business needs into scalable operational solutions, including system enhancements, process improvements, and reporting frameworks. Comfortable operating in fast-paced, ambiguous environments, with a bias for action and continuous improvement. Excellent written and verbal communication skills, with a proactive, solution-oriented mindset and the ability to influence across levels. Benefits To find out more As an equal opportunity employer, we are dedicated to creating a diverse and inclusive workplace where everyone feels valued and empowered. Please inform your GBG Talent Attraction Partner if you require any reasonable adjustments to the interview process. To chat to the Talent Attraction team and find out more about our benefits and why we're a great place to work, drop an email to ****************** and we'll be in touch. You can also find out more about careers at GBG and check out our current opportunities at gbgplc.com/careers.