GC Services Limited Partnership jobs

**Our mission is to make higher education accessible and affordable for everyone.** We empower students with financial support and supercharge their ability to pay down their debt, so they can get on the right financial track, fast. We build tools that help people feel in control of their financial future, including: + **Private student loans** - low rates, people-first service, and flexible payments. + **Student loan refinancing** - break free from high-interest rates or monthly payments. + **Scholarships** - access to thousands of scholarships to help students pay less. Earnies are committed to helping students live their best lives, free from the stress of student debt. If you're as passionate as we are about our mission, read more below, and let's build something great together! **The Lifecycle Marketing Manager position will report to the Director of Performance Marketing.** **As the Lifecycle Marketing Manager, you will:** + Provide senior leadership and stakeholders with campaign performance reports, including data-driven recommendations for future campaign optimization and strategic plans for growing the impact of lifecycle marketing. + Own all aspects of campaign strategy development, creative briefing, audience segmentation, journey pathing, campaign execution, creative A/B testing, analytics measurement, and campaign performance readouts. **Your Impact:** + As the Lifecycle Marketing Manager, you will play a strategic role in owning the development and execution of lifecycle campaigns that drive conversion and acquisition of Earnest products and services. + You will be responsible for building out some of Earnest's most important initiatives across our consumer finance products. This role focuses on ensuring flawless campaign execution, delivering revenue and engagement and being a driver of innovation and growth. **About You:** + 5+ years of experience in a business-to-consumer email marketing or lifecycle marketing role in a corporate or agency environment + 3+ years of experience developing lifecycle/CRM engagement programs + Experience in audience segmentation and targeting using database information and real-time event data + Able to apply a test-and-learn mindset grounded in analytics, using statistical rigor and data visualization to identify significant results, diagnose funnel drop-offs, and prioritize next best actions + Strong data analysis skills and knowledge of business intelligence systems such as Looker or Tableau + Knowledge of regulatory and privacy requirements (CAN-SPAM, TCPA, CPPA) **Even Better:** + Experience with Braze preferred. Bonus points for having experience with ExactTarget, SendGrid, Twilio, HTML/HAML, or Github **Where:** + This role will be based in the United States \#LI-JP1 A little about our pay philosophy: We take pride in compensating our employees fairly and equitably. We are showcasing a range of your potential base salary based on the roles location. The successful candidate's starting pay will also be determined based on job-related qualifications, internal compensation, candidate location and budget. This range may be modified in the future. Pay Range $120,000-$164,000 USD **Earnest believes in enabling our employees to live their best lives. We offer a variety of perks and competitive benefits, including:** + Health, Dental, & Vision benefits plus savings plans + Mac computers + work-from-home stipend to set up your home office + Monthly internet and phone reimbursement + Employee Stock Purchase Plan + Restricted Stock Units (RSUs) + 401(k) plan to help you save for retirement plus a company match + Robust tuition reimbursement program + $1,000 travel perk on each Earnie-versary to anywhere in the world + Competitive days of annual PTO + Competitive parental leave **What Makes an Earnie:** At Earnest, our people bring our cultural principles to life. These principles define how we work, how we win, and what we expect of ourselves and each other: + **Every Second Counts** : Speed is our competitive advantage. Our customers need better solutions, and the faster we execute, the greater our chance of success. + **Choose To Do Hard Things** : We win by tackling the hard things that others avoid, fueled by grit and resilience. + **Pursue Excellence** : Great companies, teams, and individuals never settle and are proud of the work that they do. What's good enough today won't be good enough tomorrow. Excellence isn't a destination; it's a mindset of continuous improvement. + **Lead Together** : Our success comes from how we work together. Leadership is not about titles-it is about action. We take ownership, drive results, and move forward as a team. + **Don't Take Yourself Too Seriously** : We take our work seriously, not ourselves. The stakes are high, but a sense of humor keeps us grounded, creative, and resilient. **At Earnest, we are committed to building an environment where our employees feel included, valued, and heard. Our belief is that a strong commitment to diversity, inclusion, equity, and belonging enables us to move forward with our mission. We are dedicated to adding new perspectives to the team and encourage anyone to apply if your experience is close to what we are looking for.** _Earnest provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, veteran status, disability or genetics. Qualified applicants with criminal histories will be considered for the position in a manner consistent with the Fair Chance Ordinance._

**When you join Sallie Mae, you become a champion for all students.** We're on a mission to power confidence as students begin their unique journey. To help them plan their higher education, successfully finish, and prepare for life after school. To help them Start smart. Learn big. Students need guidance navigating this important time in their life. They need someone who acknowledges that their education path is unique. They need a partner willing to evolve and not only meet but surpass their expectations. We're changing. Because students need a better way. We're looking for people who are excited to drive this transformation. To break barriers and think of new ways to adapt, help, and create better experiences for students-and for each other. This is where diverse backgrounds, beliefs, and perspectives matter. It's where you're empowered to bring your authentic self to work. Feeling your best allows you to do your best. Our benefits take care of the whole you-from physical and mental to financial and professional. You'll get opportunities to further your education and career, support for you and your family (including your pets!), paid time off to volunteer for the things that matter to you, and more. We're obsessed with impact and making a real difference. For us, that means putting relationships first, asking "why not?" when tackling challenges, and continuously learning new skills. Come do more than join something, change something. For students, for future generations, for the future of education. **What You'll Contribute** The Principal Specialist, Corporate Security will be responsible for supporting the execution of security protocols and ensuring adherence to security policies and procedures. The receptionist/security officer will serve as the first point of contact for visitors, creating a welcoming and professional atmosphere. Greet guests, employees and staff with a friendly demeanor, ensuring they feel valued and well attended. Answer and direct incoming calls efficiently, providing accurate information and forwarding messages as needed. Manage visitor check-in and check-out procedures, ensuring security protocols are followed. Issue visitor badges and maintain a log of all visitors for safety and accountability. Work closely with other staff members to ensure smooth operations and support team objectives. Participate in team meetings and contribute ideas for improving reception services. **What You'll Do** + Assist in the enforcement of corporate security policies, protocols, and procedures. + Support the execution of security measures, including access control systems, surveillance systems, and physical security protocols. + Review Logbook, Temporary Post Orders and Revisions to Original Post Orders sections of post orders. + Review any equipment and keys (if any) and ensure that it is in good condition. + Monitor access control & VMS. + Maintain a daily Security Officer Report and save in the guard force shared drive. + Answer lobby desk phone and provide customer assistance. + Issue visitor, contractor, and temporary access badges. Screen all visitors. + Contact the Security Operations Center (SOC) for customer request approvals (desk unlocks, etc.) + Maintain visitor logs. + Assist with basic inquiries and provide information about the company services. _The above information is intended to describe the general nature and level of work performed by employees assigned to this job; it is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees in this role._ **What You Have** Minimum education, skills and experience required. + Demonstrated interest in corporate security and a basic understanding of security principles and best practices. + Familiarity with security technologies, such as access control systems, surveillance systems, and incident response tools. + Strong attention to detail and organizational skills, with the ability to follow established security protocols and processes accurately. + Effective written and verbal communication skills, with the ability to communicate security-related information clearly and concisely. + Ability to work collaboratively within a team environment, supporting the goals and objectives of the corporate security team. + High school diploma or equivalent; additional certification is a plus. + Previous experience in a receptionist or administrative role preferred. + Strong communication and interpersonal skills. + Proficient in MS Office Suite and basic office equipment. + Ability to multitask and manage time effectively. Preferred education, skills, and experience. + High School Diploma or equivalent. + Prior experience in security operations, or a related field is preferred. + 1-3 years of experience in corporate security, customer service or a related field is highly desirable. The Americans with Disabilities Act _The Americans with Disabilities Act of 1990 (ADA) prohibits discrimination by employers, in compensation and employment opportunities, against qualified individuals with disabilities who, with or without reasonable accommodation, can perform the "essential functions" of a job. A function may be essential for any of several reasons, including: the job exists to perform that function, the employee holding the job was hired for his/her expertise in performing the function, or only a limited number of employees are available to perform that function._ **Feeling your best helps you do your best:** **Our benefits take care of the whole you-so you can build your work around your life (not the other way around!).** + Competitive base salaries + Bonus incentives + Generous PTO, Floating Holidays and 12 Federal Holidays observed + Support for financial-well-being and retirement 401k with employer match + Comprehensive medical, dental, vision, hospital indemnity, critical illness, pet insurance and more + Employer paid short-term/long-term disability and basic life insurance + Flexible hybrid working arrangements. + Paid parental leave and adoption reimbursement programs + Free access to on-site staffed fitness centers (in Delaware) and gym subsidy (for locations outside Delaware) + Confidential counseling support (EAP), Health Advocacy services and Wellness program with financial incentives + Tuition Reimbursement and Family Scholarship Programs + Career development and training opportunities Not the right fit? Let us know you're interested in a future opportunity by clicking _Introduce Yourself_ in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest! **Sallie Mae is proud to be an equal opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, sexual orientation, national origin, age, genetic information, gender identity, disability, Veteran status or any other characteristic protected by federal, state or local law. Click here (******************************************************* **to view the U.S. Pay Transparency Policy,** **here (******************************************************************************************************************* **for federal job applicant notices, and** **here (************************************************************************************************** **to view the California Employee Privacy Notice.** **Reasonable accommodations are available for applicants with disabilities in all phases of the application and employment process. To request an accommodation please call ************** and choose option 9. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.** Sallie Mae is proud to be an equal opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, sexual orientation, national origin, age, genetic information, gender identity, disability, Veteran status or any other characteristic protected by federal, state or local law. If you'd like more information about your EEO rights as an applicant, please click **************************************************** ************************************************************************************************************************** Click ************************************************************** to view the U.S. Pay Transparency Policy.

**When you join Sallie Mae, you become a champion for all students.** We're on a mission to power confidence as students begin their unique journey. To help them plan their higher education, successfully finish, and prepare for life after school. To help them Start smart. Learn big. Students need guidance navigating this important time in their life. They need someone who acknowledges that their education path is unique. They need a partner willing to evolve and not only meet but surpass their expectations. We're changing. Because students need a better way. We're looking for people who are excited to drive this transformation. To break barriers and think of new ways to adapt, help, and create better experiences for students-and for each other. This is where diverse backgrounds, beliefs, and perspectives matter. It's where you're empowered to bring your authentic self to work. Feeling your best allows you to do your best. Our benefits take care of the whole you-from physical and mental to financial and professional. You'll get opportunities to further your education and career, support for you and your family (including your pets!), paid time off to volunteer for the things that matter to you, and more. We're obsessed with impact and making a real difference. For us, that means putting relationships first, asking "why not?" when tackling challenges, and continuously learning new skills. Come do more than join something, change something. For students, for future generations, for the future of education. **What You'll Contribute** The Associate, Business Operations (Dialer Analyst) will collaborate with the Business Operations Team and various cross-functional teams to ensure smooth operations and contribute to process improvements through the analyzation and presentation of data. **What You'll Do** + Execute daily and scheduled dialer campaigns, ensuring accuracy and compliance with operational guidelines. + Monitor campaign performance, analyzing KPIs and identifying opportunities to improve contact rates and efficiency. + Provide detailed performance reports and recommendations to the Dialer Team Manager and leadership team. + Partner with cross-functional teams to adjust campaigns in real time based on business needs. + Assist in implementing new dialer initiatives, contributing to testing, documentation, and post launch review. + Maintain accurate campaign documentation, including setup configurations and procedural updates. + Identify potential operational risks or bottlenecks and promptly escalate to management. + Support continuous improvement by suggesting enhancements to workflows, reporting, and automation opportunities. _The above information is intended to describe the general nature and level of work performed by employees assigned to this job; it is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees in this role._ **What you have** Minimum: Minimum education, skills and experience required. + 3 + years of experience working with the execution and monitoring of dialer campaigns. + Proven ability to analyze campaign performance data and provide actionable insights. + Strong problem-solving skills, with the ability to identify and troubleshoot operational issues. + Excellent written and verbal communication skills for working with peers and cross-functional teams. + Highly detail-oriented, with a strong focus on accuracy and quality in all work. + Proficient in business software and tools, such as Microsoft Office Suite, data reporting tools, and productivity platforms. + Working knowledge of industry-specific regulations and compliance requirements. Preferred: "Nice to haves" regarding education, skills, and experience. + Bachelor's degree in business administration, Data Analytics, Operations Management, or a related field. + Experience supporting dialer conversions or system migrations. + Background in business operations, process improvement, or similar roles. **Core Competencies** + Analytical Mindset - Comfortable interpreting data, identifying trends, and translating numbers into actionable recommendations. + Conscientious Execution - Takes ownership of work, double-checks for accuracy, and consistently meets deadlines. + Process Discipline - Follows established procedures while also seeking opportunities for improvement. + Adaptability - Responds quickly to changing priorities and business needs without sacrificing quality. + Collaboration - Works effectively with team members, peers, and other departments to achieve shared goals. + Regulatory Awareness - Understands and adheres to applicable compliance requirements in all dialer operations. **The Americans with Disabilities Act** _The Americans with Disabilities Act of 1990 (ADA) prohibits discrimination by employers, in compensation and employment opportunities, against qualified individuals with disabilities who, with or without reasonable accommodation, can perform the "essential functions" of a job. A function may be essential for any of several reasons, including: the job exists to perform that function, the employee holding the job was hired for his/her expertise in performing the function, or only a limited number of employees are available to perform that function._ **Feeling your best helps you do your best:** **Our benefits take care of the whole you-so you can build your work around your life (not the other way around!).** + Competitive base salaries + Bonus incentives + Generous PTO, Floating Holidays and 12 Federal Holidays observed + Support for financial-well-being and retirement 401k with employer match + Comprehensive medical, dental, vision, hospital indemnity, critical illness, pet insurance and more + Employer paid short-term/long-term disability and basic life insurance + Flexible hybrid working arrangements. + Paid parental leave and adoption reimbursement programs + Free access to on-site staffed fitness centers (in Delaware) and gym subsidy (for locations outside Delaware) + Confidential counseling support (EAP), Health Advocacy services and Wellness program with financial incentives + Tuition Reimbursement and Family Scholarship Programs + Career development and training opportunities Not the right fit? Let us know you're interested in a future opportunity by clicking _Introduce Yourself_ in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest! **Sallie Mae is proud to be an equal opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, sexual orientation, national origin, age, genetic information, gender identity, disability, Veteran status or any other characteristic protected by federal, state or local law. Click here (******************************************************* **to view the U.S. Pay Transparency Policy,** **here (******************************************************************************************************************* **for federal job applicant notices, and** **here (************************************************************************************************** **to view the California Employee Privacy Notice.** **Reasonable accommodations are available for applicants with disabilities in all phases of the application and employment process. To request an accommodation please call ************** and choose option 9. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.** Sallie Mae is proud to be an equal opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, sexual orientation, national origin, age, genetic information, gender identity, disability, Veteran status or any other characteristic protected by federal, state or local law. If you'd like more information about your EEO rights as an applicant, please click **************************************************** ************************************************************************************************************************** Click ************************************************************** to view the U.S. Pay Transparency Policy.

**When you join Sallie Mae, you become a champion for all students.** We're on a mission to power confidence as students begin their unique journey. To help them plan their higher education, successfully finish, and prepare for life after school. To help them Start smart. Learn big. Students need guidance navigating this important time in their life. They need someone who acknowledges that their education path is unique. They need a partner willing to evolve and not only meet but surpass their expectations. We're changing. Because students need a better way. We're looking for people who are excited to drive this transformation. To break barriers and think of new ways to adapt, help, and create better experiences for students-and for each other. This is where diverse backgrounds, beliefs, and perspectives matter. It's where you're empowered to bring your authentic self to work. Feeling your best allows you to do your best. Our benefits take care of the whole you-from physical and mental to financial and professional. You'll get opportunities to further your education and career, support for you and your family (including your pets!), paid time off to volunteer for the things that matter to you, and more. We're obsessed with impact and making a real difference. For us, that means putting relationships first, asking "why not?" when tackling challenges, and continuously learning new skills. Come do more than join something, change something. For students, for future generations, for the future of education. **What You'll Contribute** We're seeking a senior-level engineer to lead the design and modernization of enterprise network and cloud infrastructure. This role will focus on campus networking, SD-WAN, wireless networks, and advanced AWS and Azure networking capabilities. **What You'll Do** + Design and implement scalable network infrastructure across campus and hybrid cloud environments. + Lead modernization of wireless and SD-WAN platforms across multiple sites. + Plan and manage AWS networking components including Transit Gateway, VPC, VPN, and security groups. + Plan and manage Azure networking components including VPN Gateway and ExpressRoute. + Engineer and maintain Palo Alto firewalls including GlobalProtect, Panorama, and HA clusters. + Collaborate with cross-functional teams to align network solutions with business and security requirements. + Develop and maintain network documentation, diagrams, and operational procedures. + Support audit responses and technical documentation for infrastructure components. _The above information is intended to describe the general nature and level of work performed by employees assigned to this job; it is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees in this role._ **What You Have** Minimum education, skills and experience required. + 6+ years in network and cloud infrastructure engineering. + Expertise in campus networking, SD-WAN, and enterprise wireless deployments. + Deep experience with AWS networking (Transit Gateway, VPC, VPN, security groups). + Strong experience with Azure networking (VPN Gateway, ExpressRoute). + Advanced knowledge of Palo Alto firewall engineering and GlobalProtect VPN. + Proficiency in network segmentation, routing protocols, and access control. + Strong documentation and cross-functional collaboration skills. Preferred education, skills, and experience. + Bachelor's degree in Computer Science, Engineering, or equivalent practical experience. + AWS Certified Solutions Architect + Azure Network Engineer Associate + PCNSE (Palo Alto Networks Certified Network Security Engineer) + CCNP or equivalent **The Americans with Disabilities Act** _The Americans with Disabilities Act of 1990 (ADA) prohibits discrimination by employers, in compensation and employment opportunities, against qualified individuals with disabilities who, with or without reasonable accommodation, can perform the "essential functions" of a job. A function may be essential for any of several reasons, including: the job exists to perform that function, the employee holding the job was hired for his/her expertise in performing the function, or only a limited number of employees are available to perform that function._ **Feeling your best helps you do your best:** **Our benefits take care of the whole you-so you can build your work around your life (not the other way around!).** + Competitive base salaries + Bonus incentives + Generous PTO, Floating Holidays and 12 Federal Holidays observed + Support for financial-well-being and retirement 401k with employer match + Comprehensive medical, dental, vision, hospital indemnity, critical illness, pet insurance and more + Employer paid short-term/long-term disability and basic life insurance + Flexible hybrid working arrangements. + Paid parental leave and adoption reimbursement programs + Free access to on-site staffed fitness centers (in Delaware) and gym subsidy (for locations outside Delaware) + Confidential counseling support (EAP), Health Advocacy services and Wellness program with financial incentives + Tuition Reimbursement and Family Scholarship Programs + Career development and training opportunities Not the right fit? Let us know you're interested in a future opportunity by clicking _Introduce Yourself_ in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest! **Sallie Mae is proud to be an equal opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, sexual orientation, national origin, age, genetic information, gender identity, disability, Veteran status or any other characteristic protected by federal, state or local law. Click here (******************************************************* **to view the U.S. Pay Transparency Policy,** **here (******************************************************************************************************************* **for federal job applicant notices, and** **here (************************************************************************************************** **to view the California Employee Privacy Notice.** **Reasonable accommodations are available for applicants with disabilities in all phases of the application and employment process. To request an accommodation please call ************** and choose option 9. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.** Sallie Mae is proud to be an equal opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, sexual orientation, national origin, age, genetic information, gender identity, disability, Veteran status or any other characteristic protected by federal, state or local law. If you'd like more information about your EEO rights as an applicant, please click **************************************************** ************************************************************************************************************************** Click ************************************************************** to view the U.S. Pay Transparency Policy.

**When you join Sallie Mae, you become a champion for all students.** We're on a mission to power confidence as students begin their unique journey. To help them plan their higher education, successfully finish, and prepare for life after school. To help them Start smart. Learn big. Students need guidance navigating this important time in their life. They need someone who acknowledges that their education path is unique. They need a partner willing to evolve and not only meet but surpass their expectations. We're changing. Because students need a better way. We're looking for people who are excited to drive this transformation. To break barriers and think of new ways to adapt, help, and create better experiences for students-and for each other. This is where diverse backgrounds, beliefs, and perspectives matter. It's where you're empowered to bring your authentic self to work. Feeling your best allows you to do your best. Our benefits take care of the whole you-from physical and mental to financial and professional. You'll get opportunities to further your education and career, support for you and your family (including your pets!), paid time off to volunteer for the things that matter to you, and more. We're obsessed with impact and making a real difference. For us, that means putting relationships first, asking "why not?" when tackling challenges, and continuously learning new skills. Come do more than join something, change something. For students, for future generations, for the future of education. **What You'll Contribute** As a Director, Loan Program Management at Sallie Mae, you will apply your strategic and analytical skills to major company challenges. You'll work with top team members to develop and test strategies that impact every area of the business. And you will do it all in a collaborative environment that values your insight, encourages you to dig in, and rewards innovative thinking. In this role, you will work within the Credit team at Sallie Mae and have a first look into how we make decisions for our customers. You will have a chance to bring your core competencies of Integrated Thinking, Analytical Problem Skills and Communication skills to real business problems every day. Responsibilities: + Oversee monitoring and compliance processes for loans serviced and managed, ensuring strict adherence to credit-related terms and conditions. + Coordinate the development and implementation of credit procedures to maintain alignment with regulatory and contractual requirements. + Support the creation and maintenance of analytical dashboards that track credit performance and portfolio risk metrics. + Facilitate forecasting of credit portfolio performance, leveraging historical credit data and professional judgment to anticipate trends and outcomes. + Guide scenario analysis to assess potential outcomes and credit risks associated with loan portfolio management. + Support the maintenance of credit algorithms and models for identifying loans with differentiated performance, ensuring alignment with portfolio strategy and risk appetite. + Provide recommendations on changes to credit criteria and thresholds to senior management, grounded in portfolio analytics and market conditions. + Supervise the execution of ad-hoc credit data analyses to inform portfolio management decisions and portfolio optimization. + Ensure timely delivery of regular and ad-hoc credit reports and presentations for senior management, with a focus on portfolio performance, compliance, and risk insights. + Collaborate with cross-functional teams on related initiatives + Perform other responsibilities as assigned. Key Competencies required to deliver upon this role: **Strategic leadership** : Drive analytical and data-based approach to develop business strategies that will drive growth, inform core decisions, and drive success for Sallie Mae **Teamwork** : Can lead and mentor team of analysts to help solve business problems. **Execution** : Ensure delivery of business intent, build and evaluate business requirements to drive flawless execution of credit and product strategy. Ability to successfully drive multiple projects and programs concurrently **Partnership** : Collaborate effectively with colleagues across Sallie Mae to drive improvement in quality, volume, and service **Analytical Problem Solving** : A proven track record of decision making and problem solving based on analytics. Conceptual thinking skills must be complemented by a strong quantitative orientation. Successfully organize and drive structured thinking for white space business problems **Strong business judgment, leadership and integrity** : He/she should be a tenacious decisionmaker, able to bring a healthy, aggressive, yet responsible approach to business **Strong communication skills** : Impeccable written and oral communications, coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal and negotiation skills. Ability to take analysis and integrate into a clear and concise story **Basic Qualifications:** Bachelor's Degree in quantitative field such as Finance, Economics, Physical Sciences, Math, Statistics, Engineering **Preferred Qualifications:** Master's Degree in Business or quantitative field such as Finance, Economics, Physical Sciences, Math, Statistics, Engineering 8+ years of experience in analysis 4+ years of experience in financial services 2+ year of experience in consulting 3+ years of experience in people management **The Americans with Disabilities Act** _The Americans with Disabilities Act of 1990 (ADA) prohibits discrimination by employers, in compensation and employment opportunities, against qualified individuals with disabilities who, with or without reasonable accommodation, can perform the "essential functions" of a job. A function may be essential for any of several reasons, including: the job exists to perform that function, the employee holding the job was hired for his/her expertise in performing the function, or only a limited number of employees are available to perform that function._ **Feeling your best helps you do your best:** **Our benefits take care of the whole you-so you can build your work around your life (not the other way around!).** + Competitive base salaries + Bonus incentives + Generous PTO, Floating Holidays and 12 Federal Holidays observed + Support for financial-well-being and retirement 401k with employer match + Comprehensive medical, dental, vision, hospital indemnity, critical illness, pet insurance and more + Employer paid short-term/long-term disability and basic life insurance + Flexible hybrid working arrangements. + Paid parental leave and adoption reimbursement programs + Free access to on-site staffed fitness centers (in Delaware) and gym subsidy (for locations outside Delaware) + Confidential counseling support (EAP), Health Advocacy services and Wellness program with financial incentives + Tuition Reimbursement and Family Scholarship Programs + Career development and training opportunities Not the right fit? Let us know you're interested in a future opportunity by clicking _Introduce Yourself_ in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest! **Sallie Mae is proud to be an equal opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, sexual orientation, national origin, age, genetic information, gender identity, disability, Veteran status or any other characteristic protected by federal, state or local law. Click here (******************************************************* **to view the U.S. Pay Transparency Policy,** **here (******************************************************************************************************************* **for federal job applicant notices, and** **here (************************************************************************************************** **to view the California Employee Privacy Notice.** **Reasonable accommodations are available for applicants with disabilities in all phases of the application and employment process. To request an accommodation please call ************** and choose option 9. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.** Sallie Mae is proud to be an equal opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, sexual orientation, national origin, age, genetic information, gender identity, disability, Veteran status or any other characteristic protected by federal, state or local law. If you'd like more information about your EEO rights as an applicant, please click **************************************************** ************************************************************************************************************************** Click ************************************************************** to view the U.S. Pay Transparency Policy.

**When you join Sallie Mae, you become a champion for all students.** We're on a mission to power confidence as students begin their unique journey. To help them plan their higher education, successfully finish, and prepare for life after school. To help them Start smart. Learn big. Students need guidance navigating this important time in their life. They need someone who acknowledges that their education path is unique. They need a partner willing to evolve and not only meet but surpass their expectations. We're changing. Because students need a better way. We're looking for people who are excited to drive this transformation. To break barriers and think of new ways to adapt, help, and create better experiences for students-and for each other. This is where diverse backgrounds, beliefs, and perspectives matter. It's where you're empowered to bring your authentic self to work. Feeling your best allows you to do your best. Our benefits take care of the whole you-from physical and mental to financial and professional. You'll get opportunities to further your education and career, support for you and your family (including your pets!), paid time off to volunteer for the things that matter to you, and more. We're obsessed with impact and making a real difference. For us, that means putting relationships first, asking "why not?" when tackling challenges, and continuously learning new skills. Come do more than join something, change something. For students, for future generations, for the future of education. **What You'll Contribute** The Investor Relations Analyst supports the planning and execution of the company's communications with equity analysts and institutional investors. Responsibilities include maintaining and updating internal reports that track investor engagement, managing the investor relations database, and providing analytical insights to inform corporate messaging. The Analyst will also work cross-functionally with teams across SLM to contribute to internal strategic financial analyses. The role requires staying well-informed of key corporate developments, industry trends, financial performance, and regulatory changes. The Analyst will assist the Head of Investor Relations in shaping and coordinating communications with the investment community, including preparing materials for earnings calls, investor presentations, and organizing meetings between investors and senior leadership. A core challenge of this role is developing a deep understanding of the company's business model, revenue drivers, market dynamics, legislative landscape, and financial strategy. The ability to critically assess external financial models and convey complex information in a clear, concise manner-both verbally and in writing-is essential to success in this position. **What You'll Do** + Analyze and aggregate data models of Sallie Mae. + Plan and deliver equity ownership and other reporting to senior management; may include the creation of several dashboards. + Manage the Investor Relations database. + Compile data for and update internal and external reporting/ presentations. + Work with the Senior Director to develop, plan and implement investor relations plan for investors - includes communications, slides, events, one-on-one meetings, etc. + Perform specific analyses on business topics as requested by investors and Management. _The above information is intended to describe the general nature and level of work performed by employees assigned to this job; it is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees in this role._ **What You Have** Minimum education, skills and experience required. + Strong financial analysis and modeling skills. + Solid understanding of market trends, competitive landscapes, and industry dynamics. + Excellent analytical and problem-solving abilities, with a keen attention to detail. + Exceptional interpersonal and communication skills with the ability to collaborate across all levels of the organization. Preferred education, skills and experience required. + Bachelor's degree in Accounting, Finance, Business, Economics or a related field. + 2+ years of experience in a related finance role. The Americans with Disabilities Act _The Americans with Disabilities Act of 1990 (ADA) prohibits discrimination by employers, in compensation and employment opportunities, against qualified individuals with disabilities who, with or without reasonable accommodation, can perform the "essential functions" of a job. A function may be essential for any of several reasons, including: the job exists to perform that function, the employee holding the job was hired for his/her expertise in performing the function, or only a limited number of employees are available to perform that function._ **Feeling your best helps you do your best:** **Our benefits take care of the whole you-so you can build your work around your life (not the other way around!).** + Competitive base salaries + Bonus incentives + Generous PTO, Floating Holidays and 12 Federal Holidays observed + Support for financial-well-being and retirement 401k with employer match + Comprehensive medical, dental, vision, hospital indemnity, critical illness, pet insurance and more + Employer paid short-term/long-term disability and basic life insurance + Flexible hybrid working arrangements. + Paid parental leave and adoption reimbursement programs + Free access to on-site staffed fitness centers (in Delaware) and gym subsidy (for locations outside Delaware) + Confidential counseling support (EAP), Health Advocacy services and Wellness program with financial incentives + Tuition Reimbursement and Family Scholarship Programs + Career development and training opportunities Not the right fit? Let us know you're interested in a future opportunity by clicking _Introduce Yourself_ in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest! **Sallie Mae is proud to be an equal opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, sexual orientation, national origin, age, genetic information, gender identity, disability, Veteran status or any other characteristic protected by federal, state or local law. Click here (******************************************************* **to view the U.S. Pay Transparency Policy,** **here (******************************************************************************************************************* **for federal job applicant notices, and** **here (************************************************************************************************** **to view the California Employee Privacy Notice.** **Reasonable accommodations are available for applicants with disabilities in all phases of the application and employment process. To request an accommodation please call ************** and choose option 9. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.** Sallie Mae is proud to be an equal opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, sexual orientation, national origin, age, genetic information, gender identity, disability, Veteran status or any other characteristic protected by federal, state or local law. If you'd like more information about your EEO rights as an applicant, please click **************************************************** ************************************************************************************************************************** Click ************************************************************** to view the U.S. Pay Transparency Policy.

**Our mission is to make higher education accessible and affordable for everyone.** We empower students with financial support and supercharge their ability to pay down their debt, so they can get on the right financial track, fast. We build tools that help people feel in control of their financial future, including: + **Private student loans** - low rates, people-first service, and flexible payments. + **Student loan refinancing** - break free from high-interest rates or monthly payments. + **Scholarships** - access to thousands of scholarships to help students pay less. Earnies are committed to helping students live their best lives, free from the stress of student debt. If you're as passionate as we are about our mission, read more below, and let's build something great together! The **Loan Processor** position will report to the **Credit Operations Manager** . As the **Loan Processor** , you will: + Review documents from clients (paystubs, tax returns, ID, etc). + Confirm client identity using trusted data sources. + Enter key information to help with application decisions. + Contact clients by phone or email to answer questions and give updates. + Help with special projects and prepare documents for audits. + Share feedback on tools and systems, and take part in team training. **About You:** + Some experience with credit applications is helpful but not required. + Comfortable with basic math and reviewing financial documents. + Detail-oriented and organized. **Even Better:** + Some knowledge of fraud risks. + Experience working in a fast-paced, task-focused environment. + Good communication and teamwork skills. **Where:** + This role will be remote \#LI-GA A little about our pay philosophy: We take pride in compensating our employees fairly and equitably. We are showcasing a range of your potential base salary based on the roles location. The successful candidate's starting pay will also be determined based on job-related qualifications, internal compensation, candidate location and budget. This range may be modified in the future. Pay Range $46,000-$58,000 USD **Earnest believes in enabling our employees to live their best lives. We offer a variety of perks and competitive benefits, including:** + Health, Dental, & Vision benefits plus savings plans + Mac computers + work-from-home stipend to set up your home office + Monthly internet and phone reimbursement + Employee Stock Purchase Plan + Restricted Stock Units (RSUs) + 401(k) plan to help you save for retirement plus a company match + Robust tuition reimbursement program + $1,000 travel perk on each Earnie-versary to anywhere in the world + Competitive days of annual PTO + Competitive parental leave **What Makes an Earnie:** At Earnest, our people bring our cultural principles to life. These principles define how we work, how we win, and what we expect of ourselves and each other: + **Every Second Counts** : Speed is our competitive advantage. Our customers need better solutions, and the faster we execute, the greater our chance of success. + **Choose To Do Hard Things** : We win by tackling the hard things that others avoid, fueled by grit and resilience. + **Pursue Excellence** : Great companies, teams, and individuals never settle and are proud of the work that they do. What's good enough today won't be good enough tomorrow. Excellence isn't a destination; it's a mindset of continuous improvement. + **Lead Together** : Our success comes from how we work together. Leadership is not about titles-it is about action. We take ownership, drive results, and move forward as a team. + **Don't Take Yourself Too Seriously** : We take our work seriously, not ourselves. The stakes are high, but a sense of humor keeps us grounded, creative, and resilient. **At Earnest, we are committed to building an environment where our employees feel included, valued, and heard. Our belief is that a strong commitment to diversity, inclusion, equity, and belonging enables us to move forward with our mission. We are dedicated to adding new perspectives to the team and encourage anyone to apply if your experience is close to what we are looking for.** _Earnest provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, veteran status, disability or genetics. Qualified applicants with criminal histories will be considered for the position in a manner consistent with the Fair Chance Ordinance._

**When you join Sallie Mae, you become a champion for all students.** We're on a mission to power confidence as students begin their unique journey. To help them plan their higher education, successfully finish, and prepare for life after school. To help them Start smart. Learn big. Students need guidance navigating this important time in their life. They need someone who acknowledges that their education path is unique. They need a partner willing to evolve and not only meet but surpass their expectations. We're changing. Because students need a better way. We're looking for people who are excited to drive this transformation. To break barriers and think of new ways to adapt, help, and create better experiences for students-and for each other. This is where diverse backgrounds, beliefs, and perspectives matter. It's where you're empowered to bring your authentic self to work. Feeling your best allows you to do your best. Our benefits take care of the whole you-from physical and mental to financial and professional. You'll get opportunities to further your education and career, support for you and your family (including your pets!), paid time off to volunteer for the things that matter to you, and more. We're obsessed with impact and making a real difference. For us, that means putting relationships first, asking "why not?" when tackling challenges, and continuously learning new skills. Come do more than join something, change something. For students, for future generations, for the future of education. As a security architect with a specialization in enabling rapid and durable DevSecOps capabilities, you will be a strategic leader in shaping security posture of the organization's enterprise architecture. You will architect resilient, compliant, and scalable solutions that protect critical assets, mitigate risks, and enable durable secure application development lifecycle that can be leveraged by all application development teams. In this role, you will work closely with the enterprise architects and solution architects to ensure security is embedded across all architectural layers and aligned with business objectives and regulatory requirements. Your leadership will help the organization operate confidently in a dynamic threat environment while contributing to the development of enterprise-wide architectural principles, patterns, and standards to achieve our Secure-by-Design strategic intent. **What You'll Do** + Contribute to the success of Enterprise Architecture foundation and framework. + Partner with other Enterprise Architects to articulate and evolve architectural principles, reusable patterns, and technology standards that promote secure design and interoperability. + Partner with other Solutions Architects and Application Development Leaders to develop and implement durable security controls anchored in OWASP ASVS for the secure application development environment. + Collaborate with the information security team to evangelize security best practices across the organization, promoting awareness and adoption among technical and non-technical stakeholders to establish security-first culture. + Conduct risk assessments and threat modeling to identify vulnerabilities and implement mitigation strategies, including security controls, encryption, and access management solutions. + Evangelize secure-by-design principles across the organization, promoting awareness and adoption among technical and business stakeholders. + Partner with IT, DevOps, and business units to integrate security into system designs and promote a security-first mindset. + Stay ahead of emerging security threats and trends, proactively addressing risks and advising on innovative solutions like zero-trust architecture and secure APIs. _The above information is intended to describe the general nature and level of work performed by employees assigned to this job; it is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees in this role._ **What You Have** Minimum education, skills and experience required. + Thorough understanding of how security frameworks and architecture (e.g., NIST Cybersecurity Framework, MITRE ATT&CK framework, Zero Trust, PCI) is applied in a regulated financial services environment, from public-facing online service offerings to backend enterprise data processing and automation. + Track record of formulating and transforming security frameworks and application security verification best practices into practical repeatable patterns, templates and copybooks to be used in AzureDevOps software build pipelines and in AWS cloud resource configurations conforming to enterprise architecture standards. + Background in secure system design, solid grasp of API-based identity, conditional access and fine-grained authorization management (IAAM), zero knowledge proof (ZKP), public key infrastructure (PKI), data encryption and network security. + Strong knowledge of cloud security principles automating DevSecOps practices in Azure DevOps, automating test driven design such as Playwright MCP, building resilient AWS Compute and Storage workloads and securing Snowflake data sharing controls. + Ability to evangelize security best practices and influence cross-functional teams. + Experience delivering software projects in fast-paced, highly regulated environments (FDIC, etc.) + Excellent leadership and communication skills to articulate complex security concepts to diverse audiences. + Strong analytical and problem-solving skills to assess and mitigate risks. + Ability to work collaboratively with information security teams, business stakeholders, and technical teams. Preferred education, skills, and experience. + A master's degree in computer science, engineering, or a related technical field is required. + Preferred certifications: CISSP, CISM, CCSP, AWS Certified Security-specialty + Minimum 10 years of experience in software architecture and design. + 8+ years of experience in cybersecurity, with at least 5 years in enterprise architecture role. + Familiarity with enterprise architecture frameworks (e.g., TOGAF, Zachman) **The Americans with Disabilities Act** _The Americans with Disabilities Act of 1990 (ADA) prohibits discrimination by employers, in compensation and employment opportunities, against qualified individuals with disabilities who, with or without reasonable accommodation, can perform the "essential functions" of a job. A function may be essential for any of several reasons, including: the job exists to perform that function, the employee holding the job was hired for his/her expertise in performing the function, or only a limited number of employees are available to perform that function._ **Feeling your best helps you do your best:** **Our benefits take care of the whole you-so you can build your work around your life (not the other way around!).** + Competitive base salaries + Bonus incentives + Generous PTO, Floating Holidays and 12 Federal Holidays observed + Support for financial-well-being and retirement 401k with employer match + Comprehensive medical, dental, vision, hospital indemnity, critical illness, pet insurance and more + Employer paid short-term/long-term disability and basic life insurance + Flexible hybrid working arrangements. + Paid parental leave and adoption reimbursement programs + Free access to on-site staffed fitness centers (in Delaware) and gym subsidy (for locations outside Delaware) + Confidential counseling support (EAP), Health Advocacy services and Wellness program with financial incentives + Tuition Reimbursement and Family Scholarship Programs + Career development and training opportunities Not the right fit? Let us know you're interested in a future opportunity by clicking _Introduce Yourself_ in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest! **Sallie Mae is proud to be an equal opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, sexual orientation, national origin, age, genetic information, gender identity, disability, Veteran status or any other characteristic protected by federal, state or local law. Click here (******************************************************* **to view the U.S. Pay Transparency Policy,** **here (******************************************************************************************************************* **for federal job applicant notices, and** **here (************************************************************************************************** **to view the California Employee Privacy Notice.** **Reasonable accommodations are available for applicants with disabilities in all phases of the application and employment process. To request an accommodation please call ************** and choose option 9. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.** Sallie Mae is proud to be an equal opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, sexual orientation, national origin, age, genetic information, gender identity, disability, Veteran status or any other characteristic protected by federal, state or local law. If you'd like more information about your EEO rights as an applicant, please click **************************************************** ************************************************************************************************************************** Click ************************************************************** to view the U.S. Pay Transparency Policy.

**When you join Sallie Mae, you become a champion for all students.** We're on a mission to power confidence as students begin their unique journey. To help them plan their higher education, successfully finish, and prepare for life after school. To help them Start smart. Learn big. Students need guidance navigating this important time in their life. They need someone who acknowledges that their education path is unique. They need a partner willing to evolve and not only meet but surpass their expectations. We're changing. Because students need a better way. We're looking for people who are excited to drive this transformation. To break barriers and think of new ways to adapt, help, and create better experiences for students-and for each other. This is where diverse backgrounds, beliefs, and perspectives matter. It's where you're empowered to bring your authentic self to work. Feeling your best allows you to do your best. Our benefits take care of the whole you-from physical and mental to financial and professional. You'll get opportunities to further your education and career, support for you and your family (including your pets!), paid time off to volunteer for the things that matter to you, and more. We're obsessed with impact and making a real difference. For us, that means putting relationships first, asking "why not?" when tackling challenges, and continuously learning new skills. Come do more than join something, change something. For students, for future generations, for the future of education. **What You'll Contribute** The Manager, Strategic Finance Project Management will be responsible for overseeing the planning, execution, and successful completion of projects within the Finance organization. You will work closely with cross-functional teams, manage project resources, and ensure projects are delivered on time, within budget, and meet quality standards. **What You'll Do** + Coordinate and manage project activities, ensuring tasks are completed on time and within budget, and that project milestones are met. + Provide clear direction and guidance to project team members, fostering a collaborative and high-performing project team culture. + Communicate effectively with internal and external stakeholders, ensuring project objectives, requirements, and expectations are understood and met. + Identify and allocate project resources, including personnel, budget, and equipment, to ensure efficient and effective project execution. + Identify project risks and develop mitigation strategies to minimize potential issues and ensure project success. + Implement quality control measures to ensure project deliverables meet established standards and client requirements. _The above information is intended to describe the general nature and level of work performed by employees assigned to this job; it is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees in this role._ **What You Have** Minimum education, skills and experience required. + Strong knowledge and understanding of project management principles, methodologies, and best practices. + Proven ability to lead and motivate project teams, fostering collaboration and achieving project goals. + Excellent verbal and written communication skills, with the ability to effectively communicate with diverse stakeholders at various levels of the organization. + Strong analytical and problem-solving abilities, with the capacity to identify issues and implement effective solutions. + Excellent organizational and time management skills, with the ability to prioritize tasks and manage multiple projects simultaneously. + Comfortable working in a fast-paced environment with changing priorities and able to quickly adapt to new situations. + Proficient in project management software tools and applications. Preferred education, skills, and experience. + Bachelor's degree in business administration, project management, or a related field. A Master's degree is a plus. + 5+ years of experience in project management, with demonstrated experience in leading and delivering projects successfully. **The Americans with Disabilities Act** _The Americans with Disabilities Act of 1990 (ADA) prohibits discrimination by employers, in compensation and employment opportunities, against qualified individuals with disabilities who, with or without reasonable accommodation, can perform the "essential functions" of a job. A function may be essential for any of several reasons, including: the job exists to perform that function, the employee holding the job was hired for his/her expertise in performing the function, or only a limited number of employees are available to perform that function._ **Feeling your best helps you do your best:** **Our benefits take care of the whole you-so you can build your work around your life (not the other way around!).** + Competitive base salaries + Bonus incentives + Generous PTO, Floating Holidays and 12 Federal Holidays observed + Support for financial-well-being and retirement 401k with employer match + Comprehensive medical, dental, vision, hospital indemnity, critical illness, pet insurance and more + Employer paid short-term/long-term disability and basic life insurance + Flexible hybrid working arrangements. + Paid parental leave and adoption reimbursement programs + Free access to on-site staffed fitness centers (in Delaware) and gym subsidy (for locations outside Delaware) + Confidential counseling support (EAP), Health Advocacy services and Wellness program with financial incentives + Tuition Reimbursement and Family Scholarship Programs + Career development and training opportunities Not the right fit? Let us know you're interested in a future opportunity by clicking _Introduce Yourself_ in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest! **Sallie Mae is proud to be an equal opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, sexual orientation, national origin, age, genetic information, gender identity, disability, Veteran status or any other characteristic protected by federal, state or local law. Click here (******************************************************* **to view the U.S. Pay Transparency Policy,** **here (******************************************************************************************************************* **for federal job applicant notices, and** **here (************************************************************************************************** **to view the California Employee Privacy Notice.** **Reasonable accommodations are available for applicants with disabilities in all phases of the application and employment process. To request an accommodation please call ************** and choose option 9. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.** Sallie Mae is proud to be an equal opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, sexual orientation, national origin, age, genetic information, gender identity, disability, Veteran status or any other characteristic protected by federal, state or local law. If you'd like more information about your EEO rights as an applicant, please click **************************************************** ************************************************************************************************************************** Click ************************************************************** to view the U.S. Pay Transparency Policy.

When you join Sallie Mae, you become a champion for all students. We're on a mission to power confidence as students begin their unique journey. To help them plan their higher education, successfully finish, and prepare for life after school. To help them Start smart. Learn big. Students need guidance navigating this important time in their life. They need someone who acknowledges that their education path is unique. They need a partner willing to evolve and not only meet but surpass their expectations. We're changing. Because students need a better way. We're looking for people who are excited to drive this transformation. To break barriers and think of new ways to adapt, help, and create better experiences for students-and for each other. This is where diverse backgrounds, beliefs, and perspectives matter. It's where you're empowered to bring your authentic self to work. Feeling your best allows you to do your best. Our benefits take care of the whole you-from physical and mental to financial and professional. You'll get opportunities to further your education and career, support for you and your family (including your pets!), paid time off to volunteer for the things that matter to you, and more. We're obsessed with impact and making a real difference. For us, that means putting relationships first, asking "why not?" when tackling challenges, and continuously learning new skills. Come do more than join something, change something. For students, for future generations, for the future of education. This position can be based in any of the following locations: Arlington, VA Dulles-Sterling, VA New York, NY Newark, DE What You'll Contribute We are seeking an experienced credit expert to serve as the Director, Credit Risk - Loss Mitigation within the Second Line of Defense (2LOD) within the banks Risk Organization. This role plays a critical role in influencing innovation in loss mitigation for the bank. The Director will provide independent oversight and effective challenge to ensure the bank's strategies are resilient, data-driven, and aligned with evolving regulatory expectations and business goals. You will lead efforts to enhance portfolio quality, support loss mitigation strategy, and strengthen governance across the credit life cycle. What You'll Do * Provide 2LOD independent oversight of the bank's loss mitigation activities, including collections, charge-offs, recoveries, and payment programs. * Evaluate the effectiveness of first-line controls and ensure adherence to internal policies. * Conduct credit risk assessments and thematic reviews for collections operations, collection strategy, and portfolio review. * Lead oversight of the Risk Appetite for Loss Mitigation by monitoring and reporting on key risk indicators (KRIs), emerging risks, and trends in delinquency and default management. * Deliver independent oversight and effective challenge to business line strategies, risk assessments, and control frameworks. * Support governance and validation of Allowance for Credit Losses (ACL) methodologies and assumptions. * Collaborate with Compliance, Internal Audit, and Operational Risk to ensure comprehensive risk coverage. Prepare and present risk reports to senior management, risk committees, and regulatory bodies. * Drive adoption of advanced analytics and reporting tools to enhance risk identification, monitoring, and reporting. * Mentor and develop future risk leaders within the organization. The above information is intended to describe the general nature and level of work performed by employees assigned to this job; it is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees in this role. What you have Minimum education, skills and experience required. * Bachelor's degree in Finance, Economics, Business, or a related field; advanced degree or certifications (CRC, FRM, CFA) preferred. * Minimum 7+ years of experience in first line or second line credit management within the financial services industry, with a strong focus on loss mitigation and collections. * Demonstrated experience and strong understanding of lines of defense responsibilities and risk governance frameworks. * In-depth knowledge of consumer and/or commercial lending products (e.g., student loans, mortgages, credit cards, small business). * Experience with credit loss forecasting and allowance for credit losses (CECL). * Proven ability to challenge constructively and influence cross-functional stakeholders. * Strong understanding of U.S. banking regulations and supervisory expectations. * Exceptional analytical, communication, problem-solving, and stakeholder management skills, with the ability to think strategically and make informed decisions. * Proficiency in analytics, using Python, SAS, SQL, and Microsoft Office Suite. * Proven ability to communicate complex analytics to executive audiences. * Strong interpersonal skills and ability to influence across functions. Preferred education, skills, and experience. * Experience with credit models or risk governance frameworks, risk appetite statements, and issue management. * Experience with segmentation strategy, vendor management, and regulatory exam support. * Familiarity with advanced analytics platforms (SAS, SQL, Tableau, Power BI). The Americans with Disabilities Act The Americans with Disabilities Act of 1990 (ADA) prohibits discrimination by employers, in compensation and employment opportunities, against qualified individuals with disabilities who, with or without reasonable accommodation, can perform the "essential functions" of a job. A function may be essential for any of several reasons, including: the job exists to perform that function, the employee holding the job was hired for his/her expertise in performing the function, or only a limited number of employees are available to perform that function. Feeling your best helps you do your best: Our benefits take care of the whole you-so you can build your work around your life (not the other way around!). * Competitive base salaries * Bonus incentives * Generous PTO, Floating Holidays and 12 Federal Holidays observed * Support for financial-well-being and retirement 401k with employer match * Comprehensive medical, dental, vision, hospital indemnity, critical illness, pet insurance and more * Employer paid short-term/long-term disability and basic life insurance * Flexible hybrid working arrangements. * Paid parental leave and adoption reimbursement programs * Free access to on-site staffed fitness centers (in Delaware) and gym subsidy (for locations outside Delaware) * Confidential counseling support (EAP), Health Advocacy services and Wellness program with financial incentives * Tuition Reimbursement and Family Scholarship Programs * Career development and training opportunities Not the right fit? Let us know you're interested in a future opportunity by clicking Introduce Yourself in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest! Sallie Mae is proud to be an equal opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, sexual orientation, national origin, age, genetic information, gender identity, disability, Veteran status or any other characteristic protected by federal, state or local law. Click here to view the U.S. Pay Transparency Policy, here for federal job applicant notices, and here to view the California Employee Privacy Notice. Reasonable accommodations are available for applicants with disabilities in all phases of the application and employment process. To request an accommodation please call ************** and choose option 9. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

**Our mission is to make higher education accessible and affordable for everyone.** We empower students with financial support and supercharge their ability to pay down their debt, so they can get on the right financial track, fast. We build tools that help people feel in control of their financial future, including: + **Private student loans** - low rates, people-first service, and flexible payments. + **Student loan refinancing** - break free from high-interest rates or monthly payments. + **Scholarships** - access to thousands of scholarships to help students pay less. Earnies are committed to helping students live their best lives, free from the stress of student debt. If you're as passionate as we are about our mission, read more below, and let's build something great together! Title: Staff Software Engineer Duties: The Staff Software Engineer (Multiple Positions Open) at Earnest LLC in Oakland, CA will drive the technical strategy and execution for our engineering teams. Lead the development of a scalable, high-performance lending ecosystem from customer onboarding to checkout. Architect and build customer-centric financial products, ensuring a frictionless and optimized user experience and orchestrating large-scale financial transactions. Define and execute the technical vision and best practices for a high-performing engineering team. Lead architectural decisions to enhance scalability, reliability, and efficiency of the lending platform. Collaborate with Product, UX, and Business teams to align technology with strategic goals. Design, build, and maintain customer-facing lending applications using Node.js, TypeScript, React/Redux, Angular, Sequelize, PostgreSQL, and Docker. Develop and optimize high-quality, testable code, implementing unit and integration tests with Mocha, Chai, Sinon, and Sequelize. Ensure performance, security, and scalability through best-in-class software engineering practices. Identify and resolve defects through debugging, profiling, logging, log analysis, tracing, and FullStory session replays. Oversee code deployment to Staging and Production environments. Partner with Quality Engineers to address issues found in testing and improve automated testing coverage. Lead and participate in Agile ceremonies. Break down product requirements into engineering deliverables in Jira. Review and provide critical feedback on Product Requirements Documents, Epics, and User Stories, influencing the technical and business roadmap. Recommend alternative technical solutions to optimize delivery speed, enhance customer experience, and reduce costs. Maintain technical documentation. Contribute to Earnest's DevOps culture and participate in rotating on-call support for production applications. Position is 100% remote. Salary: $207,585 per year. Requirements: Bachelor's degree in Computer Science, Software Engineering, or a closely related field, plus 3 years of software development experience. The 3 years of experience must include 3 years of experience with each of the following: (1) building highly distributed microservices; (2) SQL databases, including PostgreSQL, and caching, performance, monitoring, and scalability; (3) server- side technologies, including Node.js, Typescript, and Javascript; and (4) client-side technologies, including React Native and Angular. Must include two years of experience with: AWS or similar cloud-based infrastructure; and leading the architecture, design, development, and deployment of large-scale projects. This notice is subject to Earnest LLC's employee referral program. Interested candidates can apply online at *********************** [earnest.com] or send a resume to **************************** and reference job code 058. A little about our pay philosophy: We take pride in compensating our employees fairly and equitably. We are showcasing a range of your potential base salary based on the roles location. The successful candidate's starting pay will also be determined based on job-related qualifications, internal compensation, candidate location and budget. This range may be modified in the future. Pay Range $207,585-$207,585 USD **Earnest believes in enabling our employees to live their best lives. We offer a variety of perks and competitive benefits, including:** + Health, Dental, & Vision benefits plus savings plans + Mac computers + work-from-home stipend to set up your home office + Monthly internet and phone reimbursement + Employee Stock Purchase Plan + Restricted Stock Units (RSUs) + 401(k) plan to help you save for retirement plus a company match + Robust tuition reimbursement program + $1,000 travel perk on each Earnie-versary to anywhere in the world + Competitive days of annual PTO + Competitive parental leave **What Makes an Earnie:** At Earnest, our people bring our cultural principles to life. These principles define how we work, how we win, and what we expect of ourselves and each other: + **Every Second Counts** : Speed is our competitive advantage. Our customers need better solutions, and the faster we execute, the greater our chance of success. + **Choose To Do Hard Things** : We win by tackling the hard things that others avoid, fueled by grit and resilience. + **Pursue Excellence** : Great companies, teams, and individuals never settle and are proud of the work that they do. What's good enough today won't be good enough tomorrow. Excellence isn't a destination; it's a mindset of continuous improvement. + **Lead Together** : Our success comes from how we work together. Leadership is not about titles-it is about action. We take ownership, drive results, and move forward as a team. + **Don't Take Yourself Too Seriously** : We take our work seriously, not ourselves. The stakes are high, but a sense of humor keeps us grounded, creative, and resilient. **At Earnest, we are committed to building an environment where our employees feel included, valued, and heard. Our belief is that a strong commitment to diversity, inclusion, equity, and belonging enables us to move forward with our mission. We are dedicated to adding new perspectives to the team and encourage anyone to apply if your experience is close to what we are looking for.** _Earnest provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, veteran status, disability or genetics. Qualified applicants with criminal histories will be considered for the position in a manner consistent with the Fair Chance Ordinance._

**When you join Sallie Mae, you become a champion for all students.** We're on a mission to power confidence as students begin their unique journey. To help them plan their higher education, successfully finish, and prepare for life after school. To help them Start smart. Learn big. Students need guidance navigating this important time in their life. They need someone who acknowledges that their education path is unique. They need a partner willing to evolve and not only meet but surpass their expectations. We're changing. Because students need a better way. We're looking for people who are excited to drive this transformation. To break barriers and think of new ways to adapt, help, and create better experiences for students-and for each other. This is where diverse backgrounds, beliefs, and perspectives matter. It's where you're empowered to bring your authentic self to work. Feeling your best allows you to do your best. Our benefits take care of the whole you-from physical and mental to financial and professional. You'll get opportunities to further your education and career, support for you and your family (including your pets!), paid time off to volunteer for the things that matter to you, and more. We're obsessed with impact and making a real difference. For us, that means putting relationships first, asking "why not?" when tackling challenges, and continuously learning new skills. Come do more than join something, change something. For students, for future generations, for the future of education. **Description:** **Customer Engagement:** **Make and receive customer calls to address overdue accounts and discuss repayment options.** **Customer Experience:** **Provide exceptional service while encouraging customers to make payments on their past due accounts.** **Documentation:** **Accurately record customer interactions, including communication logs, payments, repayment plan enrollments, and other important information.** **Qualifications and Skills:** **Ability to demonstrate empathy while being assertive to achieve the required outcome.** **Meet and exceed quality goals, compliance regulations and productivity targets individually and team environment.** **Strong interpersonal, communication and listening skills.** **Build meaningful relationships with our customers by offering repayment programs while gathering information to understand their financial situation.** **Excellent negotiating, probing, influencing and resourcefulness skills.** **Compensation:** **This role offers a base pay of $20 per hour, plus monthly incentives ranging from $1250 to $2500 based on performance.** **What we're looking for:** Next Start Date is **January 5th 2026** **Professionalism: Serve as the welcoming and friendly voice for our customers.** **Energetic and Driven: Bring enthusiasm and a positive attitude to every interaction.** **Tech Savvy: Possess basic computer skills and experience with the Microsoft Office Suite.** **Flexible Work Environment: Ability to work in the office with the flexibility to work from home on some days.** **The first** **90 days** **of employment you are required to work in the office with a schedule of 8 a.m. - 5 p.m. Monday through Friday.** **Schedule assignments are based on performance rankings. Employees will participate in a schedule bid process where higher performance rankings provide priority in selecting preferred shifts. Shift bids take place every 6 months.** **Schedules options upon availability** **and based on business needs** **are: 8am-5pm, 10am-7pm and 12pm-9pm (Employees working the** **evening shift** **receive a** **15% shift differential** **on their hourly rate).** **You would work the same schedule Mon-Friday.** **Must be flexible to work some Saturdays** **Education & Experience:** **Experience in customer service and or collections related roles. High school diploma or equivalent, some college coursework in business related fields preferred.** **Feeling your best helps you do your best:** **Our benefits take care of the whole you-so you can build your work around your life (not the other way around!).** + Competitive base salaries + Bonus incentives + Generous PTO, Floating Holidays and 12 Federal Holidays observed + Support for financial-well-being and retirement 401k with employer match + Comprehensive medical, dental, vision, hospital indemnity, critical illness, pet insurance and more + Employer paid short-term/long-term disability and basic life insurance + Flexible hybrid working arrangements. + Paid parental leave and adoption reimbursement programs + Free access to on-site staffed fitness centers (in Delaware) and gym subsidy (for locations outside Delaware) + Confidential counseling support (EAP), Health Advocacy services and Wellness program with financial incentives + Tuition Reimbursement and Family Scholarship Programs + Career development and training opportunities Not the right fit? Let us know you're interested in a future opportunity by clicking _Introduce Yourself_ in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest! **Sallie Mae is proud to be an equal opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, sexual orientation, national origin, age, genetic information, gender identity, disability, Veteran status or any other characteristic protected by federal, state or local law. Click here (******************************************************* **to view the U.S. Pay Transparency Policy,** **here (******************************************************************************************************************* **for federal job applicant notices, and** **here (************************************************************************************************** **to view the California Employee Privacy Notice.** **Reasonable accommodations are available for applicants with disabilities in all phases of the application and employment process. To request an accommodation please call ************** and choose option 9. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.** Sallie Mae is proud to be an equal opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, sexual orientation, national origin, age, genetic information, gender identity, disability, Veteran status or any other characteristic protected by federal, state or local law. If you'd like more information about your EEO rights as an applicant, please click **************************************************** ************************************************************************************************************************** Click ************************************************************** to view the U.S. Pay Transparency Policy.

When you join Sallie Mae, you become a champion for all students. We're on a mission to power confidence as students begin their unique journey. To help them plan their higher education, successfully finish, and prepare for life after school. To help them Start smart. Learn big. Students need guidance navigating this important time in their life. They need someone who acknowledges that their education path is unique. They need a partner willing to evolve and not only meet but surpass their expectations. We're changing. Because students need a better way. We're looking for people who are excited to drive this transformation. To break barriers and think of new ways to adapt, help, and create better experiences for students-and for each other. This is where diverse backgrounds, beliefs, and perspectives matter. It's where you're empowered to bring your authentic self to work. Feeling your best allows you to do your best. Our benefits take care of the whole you-from physical and mental to financial and professional. You'll get opportunities to further your education and career, support for you and your family (including your pets!), paid time off to volunteer for the things that matter to you, and more. We're obsessed with impact and making a real difference. For us, that means putting relationships first, asking "why not?" when tackling challenges, and continuously learning new skills. Come do more than join something, change something. For students, for future generations, for the future of education. What You'll Contribute The Senior Manager, Corporate Development will support in identifying and evaluating potential business opportunities, developing strategic partnerships, and driving initiatives that contribute to the organization's long-term success. What You'll Do * Contribute to the development and execution of the corporate development strategy in alignment with the organization's goals and objectives. * Identify and assess potential merger, acquisition, partnership, and investment opportunities to support business growth and expansion. * Conduct comprehensive due diligence on potential opportunities, including financial analysis, market research, and risk assessment. * Prepare business cases, financial models, and presentations to support decision-making and communicate recommendations to senior leadership. * Collaborate with cross-functional teams to evaluate strategic priorities, synergies, and integration plans for potential acquisitions or partnerships. * Assist in negotiating and structuring deals, including drafting agreements and coordinating with legal and financial advisors. The above information is intended to describe the general nature and level of work performed by employees assigned to this job; it is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees in this role. What You Have Minimum education, skills and experience required. * Strong financial analysis and modeling skills, with a deep understanding of valuation methods, financial statements, and due diligence processes. * Excellent business acumen and strategic thinking, with the ability to identify growth opportunities aligned with organizational objectives. * Strong negotiation and deal structuring skills, with the ability to navigate complex transactions and achieve favorable outcomes. * Solid understanding of market trends, competitive landscapes, and industry dynamics. * Excellent analytical and problem-solving abilities, with a keen attention to detail. * Exceptional communication and presentation skills, with the ability to effectively communicate complex concepts to diverse audiences. * Strong project management and organizational skills, with the ability to prioritize tasks and meet deadlines. * High level of professionalism, integrity, and confidentiality in dealing with sensitive information and business matters. Preferred education, skills, and experience. * Bachelor's degree in Finance, or a related field. MBA or advanced degree is preferred. * 6+ years of experience in corporate development, mergers and acquisitions, or related roles, with a focus on deal execution. The Americans with Disabilities Act The Americans with Disabilities Act of 1990 (ADA) prohibits discrimination by employers, in compensation and employment opportunities, against qualified individuals with disabilities who, with or without reasonable accommodation, can perform the "essential functions" of a job. A function may be essential for any of several reasons, including: the job exists to perform that function, the employee holding the job was hired for his/her expertise in performing the function, or only a limited number of employees are available to perform that function. Feeling your best helps you do your best: Our benefits take care of the whole you-so you can build your work around your life (not the other way around!). * Competitive base salaries * Bonus incentives * Generous PTO, Floating Holidays and 12 Federal Holidays observed * Support for financial-well-being and retirement 401k with employer match * Comprehensive medical, dental, vision, hospital indemnity, critical illness, pet insurance and more * Employer paid short-term/long-term disability and basic life insurance * Flexible hybrid working arrangements. * Paid parental leave and adoption reimbursement programs * Free access to on-site staffed fitness centers (in Delaware) and gym subsidy (for locations outside Delaware) * Confidential counseling support (EAP), Health Advocacy services and Wellness program with financial incentives * Tuition Reimbursement and Family Scholarship Programs * Career development and training opportunities Not the right fit? Let us know you're interested in a future opportunity by clicking Introduce Yourself in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest! Sallie Mae is proud to be an equal opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, sexual orientation, national origin, age, genetic information, gender identity, disability, Veteran status or any other characteristic protected by federal, state or local law. Click here to view the U.S. Pay Transparency Policy, here for federal job applicant notices, and here to view the California Employee Privacy Notice. Reasonable accommodations are available for applicants with disabilities in all phases of the application and employment process. To request an accommodation please call ************** and choose option 9. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

When you join Sallie Mae, you become a champion for all students. We're on a mission to power confidence as students begin their unique journey. To help them plan their higher education, successfully finish, and prepare for life after school. To help them Start smart. Learn big. Students need guidance navigating this important time in their life. They need someone who acknowledges that their education path is unique. They need a partner willing to evolve and not only meet but surpass their expectations. We're changing. Because students need a better way. We're looking for people who are excited to drive this transformation. To break barriers and think of new ways to adapt, help, and create better experiences for students-and for each other. This is where diverse backgrounds, beliefs, and perspectives matter. It's where you're empowered to bring your authentic self to work. Feeling your best allows you to do your best. Our benefits take care of the whole you-from physical and mental to financial and professional. You'll get opportunities to further your education and career, support for you and your family (including your pets!), paid time off to volunteer for the things that matter to you, and more. We're obsessed with impact and making a real difference. For us, that means putting relationships first, asking "why not?" when tackling challenges, and continuously learning new skills. Come do more than join something, change something. For students, for future generations, for the future of education. What You'll Contribute The Principal Specialist, Corporate Security will be responsible for supporting the execution of security protocols and ensuring adherence to security policies and procedures. The receptionist/security officer will serve as the first point of contact for visitors, creating a welcoming and professional atmosphere. Greet guests, employees and staff with a friendly demeanor, ensuring they feel valued and well attended. Answer and direct incoming calls efficiently, providing accurate information and forwarding messages as needed. Manage visitor check-in and check-out procedures, ensuring security protocols are followed. Issue visitor badges and maintain a log of all visitors for safety and accountability. Work closely with other staff members to ensure smooth operations and support team objectives. Participate in team meetings and contribute ideas for improving reception services. What You'll Do * Assist in the enforcement of corporate security policies, protocols, and procedures. * Support the execution of security measures, including access control systems, surveillance systems, and physical security protocols. * Review Logbook, Temporary Post Orders and Revisions to Original Post Orders sections of post orders. * Review any equipment and keys (if any) and ensure that it is in good condition. * Monitor access control & VMS. * Maintain a daily Security Officer Report and save in the guard force shared drive. * Answer lobby desk phone and provide customer assistance. * Issue visitor, contractor, and temporary access badges. Screen all visitors. * Contact the Security Operations Center (SOC) for customer request approvals (desk unlocks, etc.) * Maintain visitor logs. * Assist with basic inquiries and provide information about the company services. The above information is intended to describe the general nature and level of work performed by employees assigned to this job; it is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees in this role. What You Have Minimum education, skills and experience required. * Demonstrated interest in corporate security and a basic understanding of security principles and best practices. * Familiarity with security technologies, such as access control systems, surveillance systems, and incident response tools. * Strong attention to detail and organizational skills, with the ability to follow established security protocols and processes accurately. * Effective written and verbal communication skills, with the ability to communicate security-related information clearly and concisely. * Ability to work collaboratively within a team environment, supporting the goals and objectives of the corporate security team. * High school diploma or equivalent; additional certification is a plus. * Previous experience in a receptionist or administrative role preferred. * Strong communication and interpersonal skills. * Proficient in MS Office Suite and basic office equipment. * Ability to multitask and manage time effectively. Preferred education, skills, and experience. * High School Diploma or equivalent. * Prior experience in security operations, or a related field is preferred. * 1-3 years of experience in corporate security, customer service or a related field is highly desirable. The Americans with Disabilities Act The Americans with Disabilities Act of 1990 (ADA) prohibits discrimination by employers, in compensation and employment opportunities, against qualified individuals with disabilities who, with or without reasonable accommodation, can perform the "essential functions" of a job. A function may be essential for any of several reasons, including: the job exists to perform that function, the employee holding the job was hired for his/her expertise in performing the function, or only a limited number of employees are available to perform that function. Feeling your best helps you do your best: Our benefits take care of the whole you-so you can build your work around your life (not the other way around!). * Competitive base salaries * Bonus incentives * Generous PTO, Floating Holidays and 12 Federal Holidays observed * Support for financial-well-being and retirement 401k with employer match * Comprehensive medical, dental, vision, hospital indemnity, critical illness, pet insurance and more * Employer paid short-term/long-term disability and basic life insurance * Flexible hybrid working arrangements. * Paid parental leave and adoption reimbursement programs * Free access to on-site staffed fitness centers (in Delaware) and gym subsidy (for locations outside Delaware) * Confidential counseling support (EAP), Health Advocacy services and Wellness program with financial incentives * Tuition Reimbursement and Family Scholarship Programs * Career development and training opportunities Not the right fit? Let us know you're interested in a future opportunity by clicking Introduce Yourself in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest! Sallie Mae is proud to be an equal opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, sexual orientation, national origin, age, genetic information, gender identity, disability, Veteran status or any other characteristic protected by federal, state or local law. Click here to view the U.S. Pay Transparency Policy, here for federal job applicant notices, and here to view the California Employee Privacy Notice. Reasonable accommodations are available for applicants with disabilities in all phases of the application and employment process. To request an accommodation please call ************** and choose option 9. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

Navient Solutions LLC At Navient, we believe people are our greatest asset. Whether you're a client or a colleague, integrity, passion, and commitment guide everything we do. We believe it's possible to hold one another to a high standard while fostering a supportive and inclusive workplace. Through trust, innovative collaboration is possible. We value every voice, knowing we're stronger, smarter, and more effective when we work together. This is a hybrid role with 2 days/ week onsite in our Herndon office. This position will float, providing coverage across Treasury Operations and Trust Administration Desks, rotating between functions as needed and supporting multiple workflows. Treasury Operations is responsible for the management of short-term liquidity and financial risk, administration and reporting relating to borrowing facilities and trusts, and oversight of the company's banking operations. The Treasury Operations Specialist will primarily be responsible for cash management activities, including daily cash positioning, bank balance reporting, cash concentration, and payment processing. Additionally, this role will cross train in other areas such as Cash Desk operations and Trust Administration, managing corporate and trust collateral margin calls, processing funds and security transfers, conducting reconciliations, and analyzing monthly bank fees Strong interpersonal and communication skills are essential, as this role involves working with external counterparties, broker/dealers, and correspondent banks, as well as internal teams such as Capital Markets, Corporate Accounting, Compliance, and senior management. The Specialist must be able to work independently, solve problems efficiently, and adhere to established protocols to meet deadlines. Strong organizational skills are crucial for managing workflows and prioritizing tasks effectively. Responsibilities Include: Cash Management: + Perform daily cash management functions, including bank balance reporting, presentment, and concentration reports. + Process check requests from Accounts Payable, deposit checks using a remote scanner, and manage the Cash Management resource mailbox. + Administer the opening and closing of bank accounts and prepare monthly bank analysis fees for multiple banks. Cash Desk and Back Office Support: + Manage daily margin calls for corporate and trust swaps, including overseeing cleared swap movements. + Monitor credit rate changes and assess their impact on collateral positions within ISDA contracts. + Coordinate and process settlements for new issuances, repurchases, and trade confirmations with counterparties. + Execute and reconcile scheduled payments, administer overrides, and prepare month-end reports for accounting and audit purposes. + Ensure successful processing of daily bank files and review prior-day bank data for accuracy. + Analyze daily cash positions, confirm investment and money market trades, and monitor cash inflows and outflows for Navient Corp. Trust Administration: + Maintain and administer Navient Education Loan Trusts based on underlying trust agreements. + Prepare facility and trust reports, confirm payments with external counterparts, and initiate payments with paying agent banks. + Coordinate with Structured Finance on loan purchase and sale schedules, supporting funding activity and communicating with the Cash Desk on related cash flow. + Prepare advance borrowing and permitted release requests to conduit banks, including post-settlement reporting and wire payment for post-settlement funding. + Verify trust cash activity, ensuring payment accuracy and resolving exceptions. Project Management and Cross Training: + Document procedures during training and lead efforts to standardize processes for the entire department. + Cross-train with team members for coverage and professional development. MINIMUM REQUIREMENTS + Bachelor's Degree- Preferably Finance, Accounting, Business, or related field. At least 3 years of relevant experience in treasury operations or a related financial field may substitute. + 0-1 year of experience within the Business or Finance field. Additional education above the required minimum substitute. PREFERRED QUALIFICATIONS + Familiarity with Treasury operations and the banking industry. + Strong analytical skills with the ability to make informed financial decisions. + Proficiency in financial systems and tools. + Knowledge of relevant financial regulations and industry best practices. IMPORTANT NOTICES: All offers of employment are contingent on standard background checks. Navient and certain of its affiliated companies are federal, state and/or local government contractors. Should this position support a Federal Government contract, now or in the future, the successful candidate will be subject to a background check conducted by the U.S. Government to determine eligibility and suitability for federal contract employment for public trust or sensitive positions. Positions that support state and/or local contracts also may require additional background checks to determine eligibility and suitability. EOE Race/Ethnicity/Sex/Disability/Protected Vet/Sexual Orientation/Gender Identity. Navient Corporation and its subsidiaries are not sponsored by or agencies of the United States of America. Navient is a drug free workplace. Navient (Nasdaq: NAVI) Delivers Technology-Enabled Financing and Support Our mission is to enhance the financial success of our clients by delivering innovative solutions and insights with compassion and personalized service. We leverage our decades of experience and performance, and our data-driven culture, to deliver exceptional results for our customers. Learn more at navient.com. To view the Navient Benefit Brochure click here (************************************************************************************************* Applicants can learn more about their rights by viewing the federal "Know Your Rights" and pay transparency posters click here (*********************************************************************************************** . Equal Opportunity Employer Race/Ethnicity / Sex /Disability/Protected Veterans/Sexual Orientation/Gender Identity N avient participates in E-Verify. To View the E-Verify notice, click here (******************************************************************************************** . We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please c ontact us at the number or email provided below: Navient ************** Talent_***********************

Navient Solutions LLC Navient (Nasdaq: NAVI) helps students and families confidently manage the cost of higher education. We create long-term value for customers and investors through responsible lending, flexible refinancing, trusted servicing oversight, and decades of portfolio management expertise. Our employees thrive in a culture of belonging, where they are supported and proud to deliver meaningful outcomes. The Campus Partnerships Marketing Manager will lead marketing strategies that strengthen Navient and Earnest's relationships with colleges and universities. Acting as the marketing lead for the Campus Partnerships team, this role connects schools, financial aid offices, and students to our private student loan products. You'll create campaigns, materials, and events that showcase our value to institutional partners and their students. Working closely with Campus Partnerships reps, you'll deliver marketing support that drives engagement, awareness, and application growth. This role also serves as a key link between Campus Partnerships and the broader marketing organization, ensuring alignment with Product Marketing, Design, Content, and Copy teams. Our ideal candidate is a versatile marketer who blends strategic planning with hands-on execution across channels like web, email, events, and content. Strong communication, project management, and creative skills are essential, along with the ability to craft clear, compelling partner-facing materials that reflect Navient and Earnest's brand and mission. Areas of Responsibility: Partner Marketing Strategy and Execution Develop and implement marketing strategies that support Navient and Earnest's engagement with colleges, universities, and financial aid offices. Build campaigns and materials that highlight Navient and Earnest's benefits to schools and their students, including presentations, one-pagers, videos, and digital assets. Work closely with the Campus Partnerships sales team to ensure marketing efforts align with partner priorities and business goals. Create annual and seasonal marketing calendars that align with the academic and financial aid cycles. Campaign Development and Channel Management Lead campaign planning and execution for the campus channel, including targeted email campaigns, digital advertising, and newsletters. Partner with Marketing Operations and Product Marketing to measure campaign performance and optimize for engagement, reach, and partner satisfaction. Develop segmented content strategies to address different institution types (size, degrees, programs, etc.). Ensure all communications align with Navient and Earnest's brand voice and compliance requirements. Event and Conference Marketing Plan and coordinate marketing campaigns and creative activations around conferences, summits, and industry events where the Campus Partnerships team participates. Manage pre-event outreach, onsite brand visibility, and post-event follow-up campaigns. Ensure Navient and Earnest stands out through clear messaging, creative materials, and partner engagement opportunities. Collaborate with internal creative and design teams to produce booth graphics, giveaways, and presentation materials. Content and Channel Coordination Collaborate with Product Marketing, Design, Content, and Copy teams to develop materials that educate schools and reinforce Navient and Earnest's brand positioning. Maintain and update website content related to school partnerships and financial aid resources. Create and manage webinars, presentations, and partner training sessions that help schools understand Navient and Earnest's offerings and processes. Partner with Copy and Content teams to maintain a consistent message across web, collateral, and partner communications. MINIMUM REQUIREMENTS Bachelor's Degree in Marketing, Business, or a related field; 5+ years of experience in marketing, with at least 2 years in partner, B2B, or channel marketing roles. Experience in financial services, higher education, or another regulated industry preferred. Proven ability to manage projects across multiple teams and deliver materials that drive measurable results. Strong writing, editing, and storytelling skills, with experience crafting marketing materials for both institutional and consumer audiences. Experience with marketing automation, CRM tools, and content management systems (e.g., Salesforce, HubSpot, Iterable, or similar). Understanding of B2B and B2C marketing principles and how to adapt messaging across audiences. Familiarity with brand and creative development, event marketing, and campaign reporting. Strong project management, organizational, and communication skills. Ability to create engaging and informative content across print, web, and presentation formats. Proficiency with design and content collaboration tools (e.g., Asana, Figma, Google Suite). Analytical mindset with ability to track campaign performance and derive insights. Ability to collaborate effectively with both marketing and sales stakeholders. Ability to balance multiple priorities and deliver projects on time and on brand. Ability to think strategically while executing tactically across multiple marketing channels. Ability to represent the brand with professionalism, creativity, and authenticity in all partner-facing materials. Additional equivalent education above the required minimum may substitute for level of experience. PREFERRED QUALIFICATIONS Knowledge of higher education systems and financial aid processes preferred. IMPORTANT NOTICES: All offers of employment are contingent on standard background checks. Navient and certain of its affiliated companies are federal, state and/or local government contractors. Should this position support a Federal Government contract, now or in the future, the successful candidate will be subject to a background check conducted by the U.S. Government to determine eligibility and suitability for federal contract employment for public trust or sensitive positions. Positions that support state and/or local contracts also may require additional background checks to determine eligibility and suitability. EOE Race/Ethnicity/Sex/Disability/Protected Vet/Sexual Orientation/Gender Identity. Navient Corporation and its subsidiaries are not sponsored by or agencies of the United States of America. Navient is a drug free workplace.

When you join Sallie Mae, you become a champion for all students. We're on a mission to power confidence as students begin their unique journey. To help them plan their higher education, successfully finish, and prepare for life after school. To help them Start smart. Learn big. Students need guidance navigating this important time in their life. They need someone who acknowledges that their education path is unique. They need a partner willing to evolve and not only meet but surpass their expectations. We're changing. Because students need a better way. We're looking for people who are excited to drive this transformation. To break barriers and think of new ways to adapt, help, and create better experiences for students-and for each other. This is where diverse backgrounds, beliefs, and perspectives matter. It's where you're empowered to bring your authentic self to work. Feeling your best allows you to do your best. Our benefits take care of the whole you-from physical and mental to financial and professional. You'll get opportunities to further your education and career, support for you and your family (including your pets!), paid time off to volunteer for the things that matter to you, and more. We're obsessed with impact and making a real difference. For us, that means putting relationships first, asking "why not?" when tackling challenges, and continuously learning new skills. Come do more than join something, change something. For students, for future generations, for the future of education. What You'll Contribute The Investor Relations Analyst supports the planning and execution of the company's communications with equity analysts and institutional investors. Responsibilities include maintaining and updating internal reports that track investor engagement, managing the investor relations database, and providing analytical insights to inform corporate messaging. The Analyst will also work cross-functionally with teams across SLM to contribute to internal strategic financial analyses. The role requires staying well-informed of key corporate developments, industry trends, financial performance, and regulatory changes. The Analyst will assist the Head of Investor Relations in shaping and coordinating communications with the investment community, including preparing materials for earnings calls, investor presentations, and organizing meetings between investors and senior leadership. A core challenge of this role is developing a deep understanding of the company's business model, revenue drivers, market dynamics, legislative landscape, and financial strategy. The ability to critically assess external financial models and convey complex information in a clear, concise manner-both verbally and in writing-is essential to success in this position. What You'll Do * Analyze and aggregate data models of Sallie Mae. * Plan and deliver equity ownership and other reporting to senior management; may include the creation of several dashboards. * Manage the Investor Relations database. * Compile data for and update internal and external reporting/ presentations. * Work with the Senior Director to develop, plan and implement investor relations plan for investors - includes communications, slides, events, one-on-one meetings, etc. * Perform specific analyses on business topics as requested by investors and Management. The above information is intended to describe the general nature and level of work performed by employees assigned to this job; it is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees in this role. What You Have Minimum education, skills and experience required. * Strong financial analysis and modeling skills. * Solid understanding of market trends, competitive landscapes, and industry dynamics. * Excellent analytical and problem-solving abilities, with a keen attention to detail. * Exceptional interpersonal and communication skills with the ability to collaborate across all levels of the organization. Preferred education, skills and experience required. * Bachelor's degree in Accounting, Finance, Business, Economics or a related field. * 2+ years of experience in a related finance role. The Americans with Disabilities Act The Americans with Disabilities Act of 1990 (ADA) prohibits discrimination by employers, in compensation and employment opportunities, against qualified individuals with disabilities who, with or without reasonable accommodation, can perform the "essential functions" of a job. A function may be essential for any of several reasons, including: the job exists to perform that function, the employee holding the job was hired for his/her expertise in performing the function, or only a limited number of employees are available to perform that function. Feeling your best helps you do your best: Our benefits take care of the whole you-so you can build your work around your life (not the other way around!). * Competitive base salaries * Bonus incentives * Generous PTO, Floating Holidays and 12 Federal Holidays observed * Support for financial-well-being and retirement 401k with employer match * Comprehensive medical, dental, vision, hospital indemnity, critical illness, pet insurance and more * Employer paid short-term/long-term disability and basic life insurance * Flexible hybrid working arrangements. * Paid parental leave and adoption reimbursement programs * Free access to on-site staffed fitness centers (in Delaware) and gym subsidy (for locations outside Delaware) * Confidential counseling support (EAP), Health Advocacy services and Wellness program with financial incentives * Tuition Reimbursement and Family Scholarship Programs * Career development and training opportunities Not the right fit? Let us know you're interested in a future opportunity by clicking Introduce Yourself in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest! Sallie Mae is proud to be an equal opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, sexual orientation, national origin, age, genetic information, gender identity, disability, Veteran status or any other characteristic protected by federal, state or local law. Click here to view the U.S. Pay Transparency Policy, here for federal job applicant notices, and here to view the California Employee Privacy Notice. Reasonable accommodations are available for applicants with disabilities in all phases of the application and employment process. To request an accommodation please call ************** and choose option 9. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

When you join Sallie Mae, you become a champion for all students. We're on a mission to power confidence as students begin their unique journey. To help them plan their higher education, successfully finish, and prepare for life after school. To help them Start smart. Learn big. Students need guidance navigating this important time in their life. They need someone who acknowledges that their education path is unique. They need a partner willing to evolve and not only meet but surpass their expectations. We're changing. Because students need a better way. We're looking for people who are excited to drive this transformation. To break barriers and think of new ways to adapt, help, and create better experiences for students-and for each other. This is where diverse backgrounds, beliefs, and perspectives matter. It's where you're empowered to bring your authentic self to work. Feeling your best allows you to do your best. Our benefits take care of the whole you-from physical and mental to financial and professional. You'll get opportunities to further your education and career, support for you and your family (including your pets!), paid time off to volunteer for the things that matter to you, and more. We're obsessed with impact and making a real difference. For us, that means putting relationships first, asking "why not?" when tackling challenges, and continuously learning new skills. Come do more than join something, change something. For students, for future generations, for the future of education. What You'll Contribute We're seeking a senior-level engineer to lead the design and modernization of enterprise network and cloud infrastructure. This role will focus on campus networking, SD-WAN, wireless networks, and advanced AWS and Azure networking capabilities. What You'll Do * Design and implement scalable network infrastructure across campus and hybrid cloud environments. * Lead modernization of wireless and SD-WAN platforms across multiple sites. * Plan and manage AWS networking components including Transit Gateway, VPC, VPN, and security groups. * Plan and manage Azure networking components including VPN Gateway and ExpressRoute. * Engineer and maintain Palo Alto firewalls including GlobalProtect, Panorama, and HA clusters. * Collaborate with cross-functional teams to align network solutions with business and security requirements. * Develop and maintain network documentation, diagrams, and operational procedures. * Support audit responses and technical documentation for infrastructure components. The above information is intended to describe the general nature and level of work performed by employees assigned to this job; it is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees in this role. What You Have Minimum education, skills and experience required. * 6+ years in network and cloud infrastructure engineering. * Expertise in campus networking, SD-WAN, and enterprise wireless deployments. * Deep experience with AWS networking (Transit Gateway, VPC, VPN, security groups). * Strong experience with Azure networking (VPN Gateway, ExpressRoute). * Advanced knowledge of Palo Alto firewall engineering and GlobalProtect VPN. * Proficiency in network segmentation, routing protocols, and access control. * Strong documentation and cross-functional collaboration skills. Preferred education, skills, and experience. * Bachelor's degree in Computer Science, Engineering, or equivalent practical experience. * AWS Certified Solutions Architect * Azure Network Engineer Associate * PCNSE (Palo Alto Networks Certified Network Security Engineer) * CCNP or equivalent The Americans with Disabilities Act The Americans with Disabilities Act of 1990 (ADA) prohibits discrimination by employers, in compensation and employment opportunities, against qualified individuals with disabilities who, with or without reasonable accommodation, can perform the "essential functions" of a job. A function may be essential for any of several reasons, including: the job exists to perform that function, the employee holding the job was hired for his/her expertise in performing the function, or only a limited number of employees are available to perform that function. Feeling your best helps you do your best: Our benefits take care of the whole you-so you can build your work around your life (not the other way around!). * Competitive base salaries * Bonus incentives * Generous PTO, Floating Holidays and 12 Federal Holidays observed * Support for financial-well-being and retirement 401k with employer match * Comprehensive medical, dental, vision, hospital indemnity, critical illness, pet insurance and more * Employer paid short-term/long-term disability and basic life insurance * Flexible hybrid working arrangements. * Paid parental leave and adoption reimbursement programs * Free access to on-site staffed fitness centers (in Delaware) and gym subsidy (for locations outside Delaware) * Confidential counseling support (EAP), Health Advocacy services and Wellness program with financial incentives * Tuition Reimbursement and Family Scholarship Programs * Career development and training opportunities Not the right fit? Let us know you're interested in a future opportunity by clicking Introduce Yourself in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest! Sallie Mae is proud to be an equal opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, sexual orientation, national origin, age, genetic information, gender identity, disability, Veteran status or any other characteristic protected by federal, state or local law. Click here to view the U.S. Pay Transparency Policy, here for federal job applicant notices, and here to view the California Employee Privacy Notice. Reasonable accommodations are available for applicants with disabilities in all phases of the application and employment process. To request an accommodation please call ************** and choose option 9. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

When you join Sallie Mae, you become a champion for all students. We're on a mission to power confidence as students begin their unique journey. To help them plan their higher education, successfully finish, and prepare for life after school. To help them Start smart. Learn big. Students need guidance navigating this important time in their life. They need someone who acknowledges that their education path is unique. They need a partner willing to evolve and not only meet but surpass their expectations. We're changing. Because students need a better way. We're looking for people who are excited to drive this transformation. To break barriers and think of new ways to adapt, help, and create better experiences for students-and for each other. This is where diverse backgrounds, beliefs, and perspectives matter. It's where you're empowered to bring your authentic self to work. Feeling your best allows you to do your best. Our benefits take care of the whole you-from physical and mental to financial and professional. You'll get opportunities to further your education and career, support for you and your family (including your pets!), paid time off to volunteer for the things that matter to you, and more. We're obsessed with impact and making a real difference. For us, that means putting relationships first, asking "why not?" when tackling challenges, and continuously learning new skills. Come do more than join something, change something. For students, for future generations, for the future of education. Description: * Customer Engagement: Make and receive customer calls to address overdue accounts and discuss repayment options. * Customer Experience: Provide exceptional service while encouraging customers to make payments on their past due accounts. * Documentation: Accurately record customer interactions, including communication logs, payments, repayment plan enrollments, and other important information. Qualifications and Skills: * Ability to demonstrate empathy while being assertive to achieve the required outcome. * Meet and exceed quality goals, compliance regulations and productivity targets individually and team environment. * Strong interpersonal, communication and listening skills. * Build meaningful relationships with our customers by offering repayment programs while gathering information to understand their financial situation. * Excellent negotiating, probing, influencing and resourcefulness skills. Compensation: * This role offers a base pay of $20 per hour, plus monthly incentives ranging from $1250 to $2500 based on performance. What we're looking for: Next Start Date is January 5th 2026 * Professionalism: Serve as the welcoming and friendly voice for our customers. * Energetic and Driven: Bring enthusiasm and a positive attitude to every interaction. * Tech Savvy: Possess basic computer skills and experience with the Microsoft Office Suite. * Flexible Work Environment: Ability to work in the office with the flexibility to work from home on some days. * The first 90 days of employment you are required to work in the office with a schedule of 8 a.m. - 5 p.m. Monday through Friday. * Schedule assignments are based on performance rankings. Employees will participate in a schedule bid process where higher performance rankings provide priority in selecting preferred shifts. Shift bids take place every 6 months. * Schedules options upon availability and based on business needs are: 8am-5pm, 10am-7pm and 12pm-9pm (Employees working the evening shift receive a 15% shift differential on their hourly rate). * You would work the same schedule Mon-Friday. * Must be flexible to work some Saturdays * Education & Experience: Experience in customer service and or collections related roles. High school diploma or equivalent, some college coursework in business related fields preferred. Feeling your best helps you do your best: Our benefits take care of the whole you-so you can build your work around your life (not the other way around!). * Competitive base salaries * Bonus incentives * Generous PTO, Floating Holidays and 12 Federal Holidays observed * Support for financial-well-being and retirement 401k with employer match * Comprehensive medical, dental, vision, hospital indemnity, critical illness, pet insurance and more * Employer paid short-term/long-term disability and basic life insurance * Flexible hybrid working arrangements. * Paid parental leave and adoption reimbursement programs * Free access to on-site staffed fitness centers (in Delaware) and gym subsidy (for locations outside Delaware) * Confidential counseling support (EAP), Health Advocacy services and Wellness program with financial incentives * Tuition Reimbursement and Family Scholarship Programs * Career development and training opportunities Not the right fit? Let us know you're interested in a future opportunity by clicking Introduce Yourself in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest! Sallie Mae is proud to be an equal opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, sexual orientation, national origin, age, genetic information, gender identity, disability, Veteran status or any other characteristic protected by federal, state or local law. Click here to view the U.S. Pay Transparency Policy, here for federal job applicant notices, and here to view the California Employee Privacy Notice. Reasonable accommodations are available for applicants with disabilities in all phases of the application and employment process. To request an accommodation please call ************** and choose option 9. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.