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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Vista, CA | $36,594 | $17.59 |
| 2 | Tucson, AZ | $33,321 | $16.02 |
| 3 | Northvale, NJ | $33,226 | $15.97 |
| 4 | Weldon Spring, MO | $33,095 | $15.91 |
| 5 | New York, NY | $32,831 | $15.78 |
| 6 | Lansing, MI | $31,690 | $15.24 |
| 7 | Bozeman, MT | $31,549 | $15.17 |
| 8 | Lincoln, NE | $31,529 | $15.16 |
| 9 | San Antonio, TX | $31,468 | $15.13 |
| 10 | Lakeland, FL | $29,299 | $14.09 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customer Service Expert | $92,942 | $45 | - |
| 2 | Customs Consultant | $90,170 | $43 | - |
| 3 | Telesales Representative | $67,197 | $32 | - |
| 4 | Customer Liaison | $58,342 | $28 | - |
| 5 | Customer Care Consultant | $58,176 | $28 | - |
| 6 | Retention Representative | $51,483 | $25 | - |
| 7 | Senior Representative | $48,457 | $23 | - |
| 8 | Business Representative | $46,206 | $22 | - |
| 9 | Phone Representative | $43,396 | $21 | - |
| 10 | Telephone Representative | $42,617 | $20 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | NCO Group | $37,438 | $18 | - |
| 2 | Cornerstone Credit Union | $35,359 | $17 | - |
| 3 | Green River Capital | $35,263 | $17 | - |
| 4 | Pioneer Credit | $34,809 | $17 | - |
| 5 | Auto Trakk | $33,223 | $16 | - |
| 6 | Semperian Inc | $32,716 | $16 | - |
| 7 | World Omni | $32,662 | $16 | - |
| 8 | Revenue Group | $32,626 | $16 | 2 |
| 9 | LoanMeOfficial | $32,614 | $16 | - |
| 10 | CardWorks, Inc. | $32,606 | $16 | - |
| 11 | The CMI Group | $32,530 | $16 | - |
| 12 | Vision Financial Markets | $32,412 | $16 | - |
| 13 | National Recoveries, Inc. | $32,290 | $16 | - |
| 14 | Sarma | $32,083 | $15 | 3 |
| 15 | Navient | $31,984 | $15 | - |
| 16 | Northland Group | $31,798 | $15 | - |
| 17 | ARS National Services | $31,707 | $15 | - |
| 18 | Penncro Associates | $31,680 | $15 | - |
| 19 | Allied Interstate | $31,389 | $15 | - |
| 20 | United Collection Bureau | $31,269 | $15 | - |