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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Vista, CA | $34,602 | $16.64 |
| 2 | New York, NY | $33,756 | $16.23 |
| 3 | Northvale, NJ | $33,192 | $15.96 |
| 4 | Bozeman, MT | $30,836 | $14.82 |
| 5 | Lansing, MI | $30,768 | $14.79 |
| 6 | Weldon Spring, MO | $29,980 | $14.41 |
| 7 | Lincoln, NE | $29,670 | $14.26 |
| 8 | San Antonio, TX | $27,952 | $13.44 |
| 9 | Lakeland, FL | $25,545 | $12.28 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customer Service Expert | $92,942 | $45 | - |
| 2 | Customs Consultant | $90,170 | $43 | - |
| 3 | Telesales Representative | $67,197 | $32 | - |
| 4 | Customer Liaison | $58,342 | $28 | - |
| 5 | Customer Care Consultant | $58,176 | $28 | - |
| 6 | Customer Account Executive | $54,706 | $26 | - |
| 7 | Sales Agent | $54,276 | $26 | - |
| 8 | Service Consultant | $54,008 | $26 | - |
| 9 | Service Officer | $53,062 | $26 | - |
| 10 | Retention Representative | $51,483 | $25 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | NCO Group | $35,780 | $17 | - |
| 2 | Pioneer Credit | $34,583 | $17 | - |
| 3 | Cornerstone Credit Union | $34,229 | $16 | - |
| 4 | Navient | $33,401 | $16 | 5 |
| 5 | Green River Capital | $32,242 | $16 | - |
| 6 | Northland Group | $32,063 | $15 | - |
| 7 | LoanMeOfficial | $31,912 | $15 | - |
| 8 | ARS National Services | $31,887 | $15 | - |
| 9 | Allied Interstate | $31,856 | $15 | - |
| 10 | United Collection Bureau | $31,786 | $15 | - |
| 11 | The CMI Group | $31,690 | $15 | - |
| 12 | Sarma | $31,596 | $15 | 3 |
| 13 | Auto Trakk | $31,587 | $15 | - |
| 14 | Vision Financial Markets | $31,496 | $15 | - |
| 15 | Revenue Group | $31,427 | $15 | 4 |
| 16 | Penncro Associates | $31,422 | $15 | - |
| 17 | National Recoveries, Inc. | $31,409 | $15 | - |
| 18 | CardWorks, Inc. | $31,390 | $15 | - |
| 19 | World Omni | $31,244 | $15 | - |
| 20 | Semperian Inc | $31,127 | $15 | - |