GCS overview

When you're in need of contact center consulting services including outsourcing, staffing or management get in touch with the Contact Center Experts!
The staff at GCS come from unusually diverse demographic backgrounds. The company is 50.5% female and 38.0% ethnic minorities. GCS employees are more likely to be members of the Democratic Party than the Republican Party, with 55.9% of employees identifying as members of the Democratic Party. But those numbers could change quickly because the turnover rate at GCS is relatively high. Employees at GCS stay with the company for an average of 1.8 years before leaving. The average employee at GCS makes $29,671 per year. In comparison, some of its highest paying competitors, like Deluxe, Harte Hanks, and Global Response, pay $45,280, $35,108, and $33,272, respectively.
A large professional company with 1,600 employees and an annual revenue of $39.3M, GCS is headquartered in North Carolina.

The Organization’s Mission

Improve the quality of life in the communities where we work and live.







Founded in



Salisbury, NC



Organization Type


Is This Your Company?

The team at GCS

The Culture At GCS

Information provided by the company
That's why we need your help.

GCS Reviews

Zippia Official Logo


Zippia UserApril 2020


Zippia Official LogoZippia UserApril 2020

What Do You Like About Working There?

I liked meeting new people and expanding my knowledge base. Show More

What DON'T You Like About Working There?

There was no room for advancement. Show More

What Are Your Favorite Benefits/Perks?

I liked working independently. Show More
Anonymous review of GCS

Do you work at GCS? Rate GCS as an Employer.

How would you rate working at GCS?

Work at GCS ? Share your experience anonymously.

What do you like about working for GCS?

GCS Rankings

GCS is ranked #23 on the Best Professional Companies to Work For in North Carolina list. Zippia's Best Places to Work lists provide unbiased, data-based evaluations of companies. Rankings are based on government and proprietary data on salaries, company financial health, and employee diversity.

Read more about how we rank companies.

GCS Salaries

How much does GCS pay?
The national average salary for a GCS employee in the United States is $29,671 per year. Employees in the top 10 percent can make over $46,000 per year, while employees at the bottom 10 percent earn less than $18,000 per year.
Salary Score
Average Employee Earnings

GCS Salaries By Job Title

The average employee at GCS earns a yearly salary of $29,671 per year, but different jobs can earn drastically different salaries. Some of the positions that earn high wages at GCS include Supervisor, Accountant, Sales Representative, and Retention Specialist. A worker with the title Supervisor salary at GCS can earn an average yearly salary of $39,649. Some of the other roles at GCS are Cleaner and Janitor. A worker with the title Cleaner at GCS earns an average salary of $22,637 per year.

GCS careers

On average, employees at GCS stay with the company for 1.8 years. Employees most commonly join GCS after leaving McDonald's. When they leave GCS, they most frequently get their next job at Walmart.

Average Length of Employment


1.8 years
Top Employers Before GCS
Walmart12.6 %
Show More
Top Employers After GCS
Walmart17.4 %
AT&T8.1 %
Show More

Do you Work At GCS?

Help us make this company more transparent.


GCS Financial Performance

Performance Score
We calculated the performance score of companies by measuring multiple factors, including revenue, longevity, and stock market performance.


$10M - $100M

Founded in


Organization type


How Would You Rate The Company Culture Of GCS?

Have you worked at GCS? Help other job seekers by rating GCS.

GCS Competitors

Some of the competitors of GCS are Deluxe, Harte Hanks, and Global Response. The wages at Deluxe average higher than the other similar companies, where the median salary is $45,280 per year. The employees at Harte Hanks earn an average yearly salary of $35,108 per year, and the salaries at Global Response average $33,272 per year.

Frequently Asked Questions about GCS

When was GCS founded?

GCS was founded in 2001.

How many Employees does GCS have?

GCS has 1,600 employees.

How much money does GCS make?

GCS generates $39.3M in revenue.

What industry is GCS in?

GCS is in the professional industry.

What is GCS's mission?

GCS's mission statement is "Improve the quality of life in the communities where we work and live."

What type of company is GCS?

GCS is a private company.

Who are GCS's competitors?

GCS competitors include InfoCision Management, The Results Companies, Protocol Marketing, NOVO 1, VXI Global Solutions, Alorica, Global Response, StarTek, PRC, Conduent, NCO Group, Morley Companies, PLS, U-Haul, NEW, LogistiCare, Harte Hanks, CoWorx Staffing Services, Telvista, Deluxe.

Where is GCS's headquarters?

GCS's headquarters is in Salisbury, NC.

Are you an executive, HR leader, or brand manager at GCS?

Claiming and updating your company profile on Zippia is free and easy.

You can find out what it is like to work at GCS, also known as GCS, GLOBAL CONTACT SERV LLC, Global Contact Services LLC and Global Contact Services, LLC.

Zippia gives an in-depth look into the details of GCS, including salaries, political affiliations, employee data, and more, in order to inform job seekers about GCS. The employee data is based on information from people who have self-reported their past or current employments at GCS. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions, or for the results obtained from the use of this information. The data presented on this page does not represent the view of GCS and its employees or that of Zippia.