The work of a geek squad agent is to rectify and repair problems with computers and electronics. However, your duties differ depending on your unique role but commonly consist of identifying clients' needs. You are also responsible for installing and rectifying devices at customers' locations as well as teaching them how to use the electronics. Additionally, you are expected to sustain an active and regular communication line with the supervisor. This is done to secure a high standard of service and ensures the client's gratification. Also, you will have to reply to calls to help customers with technical support or to get more data needed for rectifying issues.
You need to obtain a bachelor's degree or a master's degree to become a geek squad agent. Although, it is possible to get this job with just a GED or high school degree. However, you must have good interaction, evaluation, and technical skills. In addition, you must possess great problem-solving skills to earn an average of $30,978 every year or $14.89 hourly.
There is more than meets the eye when it comes to being a geek squad agent. For example, did you know that they make an average of $14.89 an hour? That's $30,979 a year!
Between 2018 and 2028, the career is expected to grow 10% and produce 48,300 job opportunities across the U.S.
There are certain skills that many geek squad agents have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed analytical skills, communication skills and initiative.
If you're interested in becoming a geek squad agent, one of the first things to consider is how much education you need. We've determined that 44.6% of geek squad agents have a bachelor's degree. In terms of higher education levels, we found that 3.3% of geek squad agents have master's degrees. Even though some geek squad agents have a college degree, it's possible to become one with only a high school degree or GED.
Choosing the right major is always an important step when researching how to become a geek squad agent. When we researched the most common majors for a geek squad agent, we found that they most commonly earn bachelor's degree degrees or associate degree degrees. Other degrees that we often see on geek squad agent resumes include high school diploma degrees or master's degree degrees.
You may find that experience in other jobs will help you become a geek squad agent. In fact, many geek squad agent jobs require experience in a role such as sales associate. Meanwhile, many geek squad agents also have previous career experience in roles such as cashier or customer service representative.