What is a Geek Squad Agent

The work of a geek squad agent is to rectify and repair problems with computers and electronics. However, your duties differ depending on your unique role but commonly consist of identifying clients' needs. You are also responsible for installing and rectifying devices at customers' locations as well as teaching them how to use the electronics. Additionally, you are expected to sustain an active and regular communication line with the supervisor. This is done to secure a high standard of service and ensures the client's gratification. Also, you will have to reply to calls to help customers with technical support or to get more data needed for rectifying issues.

You need to obtain a bachelor's degree or a master's degree to become a geek squad agent. Although, it is possible to get this job with just a GED or high school degree. However, you must have good interaction, evaluation, and technical skills. In addition, you must possess great problem-solving skills to earn an average of $30,978 every year or $14.89 hourly.

There is more than meets the eye when it comes to being a geek squad agent. For example, did you know that they make an average of $14.89 an hour? That's $30,979 a year!

Between 2018 and 2028, the career is expected to grow 10% and produce 48,300 job opportunities across the U.S.

What Does a Geek Squad Agent Do

There are certain skills that many geek squad agents have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed analytical skills, communication skills and initiative.

How To Become a Geek Squad Agent

If you're interested in becoming a geek squad agent, one of the first things to consider is how much education you need. We've determined that 44.6% of geek squad agents have a bachelor's degree. In terms of higher education levels, we found that 3.3% of geek squad agents have master's degrees. Even though some geek squad agents have a college degree, it's possible to become one with only a high school degree or GED.

Choosing the right major is always an important step when researching how to become a geek squad agent. When we researched the most common majors for a geek squad agent, we found that they most commonly earn bachelor's degree degrees or associate degree degrees. Other degrees that we often see on geek squad agent resumes include high school diploma degrees or master's degree degrees.

You may find that experience in other jobs will help you become a geek squad agent. In fact, many geek squad agent jobs require experience in a role such as sales associate. Meanwhile, many geek squad agents also have previous career experience in roles such as cashier or customer service representative.

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Average Salary
$30,979
Average Salary
Job Growth Rate
10%
Job Growth Rate
Job Openings
45,469
Job Openings
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Geek Squad Agent Career Paths

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Average Salary for a Geek Squad Agent

Geek Squad Agents in America make an average salary of $30,979 per year or $15 per hour. The top 10 percent makes over $44,000 per year, while the bottom 10 percent under $21,000 per year.
Average Salary
$30,979
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Geek Squad Agent Resumes

Designing and figuring out what to include on your resume can be tough, not to mention time-consuming. That's why we put together a guide that is designed to help you craft the perfect resume for becoming a Geek Squad Agent. If you're needing extra inspiration, take a look through our selection of templates that are specific to your job.

Learn How To Write a Geek Squad Agent Resume

At Zippia, we went through countless Geek Squad Agent resumes and compiled some information about how to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.

View Geek Squad Agent Resume Examples And Templates

Geek Squad Agent Demographics

Geek Squad Agent Gender Statistics

male

75.4 %

female

22.4 %

unknown

2.2 %

Geek Squad Agent Ethnicity Statistics

White

71.1 %

Hispanic or Latino

14.7 %

Black or African American

7.8 %

Geek Squad Agent Foreign Languages Spoken Statistics

Spanish

61.7 %

French

7.2 %

Portuguese

4.2 %
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Geek Squad Agent Education

Geek Squad Agent Majors

13.7 %

Geek Squad Agent Degrees

Bachelors

44.6 %

Associate

30.3 %

High School Diploma

16.9 %

Top Colleges for Geek Squad Agents

1. University of Pennsylvania

Philadelphia, PA • Private

In-State Tuition
$55,584
Enrollment
10,764

2. Stanford University

Stanford, CA • Private

In-State Tuition
$51,354
Enrollment
7,083

3. Boston University

Boston, MA • Private

In-State Tuition
$53,948
Enrollment
17,238

4. University of Minnesota - Twin Cities

Minneapolis, MN • Private

In-State Tuition
$14,760
Enrollment
31,451

5. Northwestern University

Evanston, IL • Private

In-State Tuition
$54,568
Enrollment
8,451

6. Baylor University

Waco, TX • Private

In-State Tuition
$45,542
Enrollment
14,159

7. University of Louisiana at Lafayette

Lafayette, LA • Private

In-State Tuition
$9,912
Enrollment
14,245

8. Ball State University

Muncie, IN • Private

In-State Tuition
$9,896
Enrollment
15,529

9. University of Southern California

Los Angeles, CA • Private

In-State Tuition
$56,225
Enrollment
19,548

10. California State University - Bakersfield

Bakersfield, CA • Private

In-State Tuition
$7,309
Enrollment
9,142
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Online Courses For Geek Squad Agent That You May Like

Zendesk for Customer Service Agents Training Course
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How to provide great customer support using Zendesk, a course for beginners...

Virtual Agent Development in Dialogflow ES for Software Devs
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Welcome to "CCAI Virtual Agent Development in Dialogflow ES for Software Developers", the third course in the "Customer Experiences with Contact Center AI" series. In this course, learn to use additional features of Dialogflow ES for your virtual agent, create a Firestore instance to store customer data, and implement cloud functions that access the data. With the ability to read and write customer data, learner's virtual agents are conversationally dynamic and able to defer contact center volum...

Customer Service, Customer Support, And Customer Experience
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4.4
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Customer service, customer support, and customer experience training. Loyal clients through world-class customer service...

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Top Skills For a Geek Squad Agent

The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 33.6% of geek squad agents listed customer service on their resume, but soft skills such as analytical skills and communication skills are important as well.

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Updated August 18, 2021