Job Description
If youre the kind of person who likes to solve problems and help others when they need it, you could be a perfect fit to grow your career with the GEICO Local Office in Kenmore!
Were looking for a Customer Service Representative to provide our existing policyholders with the excellent customer service they want and need. In this role, you will handle requests from inbound calls and walk-in customers, while also making outbound calls for customer follow-up. Join our team to deliver personalized service that demonstrates the value of being insured by GEICO.
This is a great opportunity for someone who enjoys building long-term relationships and wants to grow with a locally-owned office serving Western New York.
Benefits
Hourly Base Salary Based on Experience
Paid Time Off (PTO)
Health Insurance
Dental Insurance
Vision Insurance
Hands on Training
Mon-Fri Schedule
Responsibilities
Warmly greet all walk-in customers immediately upon entering the office
Answer inbound customer calls and respond to inquiries with professionalism and empathy
Take premium payments and explain payment options to customers
Conduct needs-based policy reviews to identify coverage gaps and recommend appropriate solutions, including bundling opportunities
Process customer policy change requests accurately and efficiently
Make proactive outbound follow-up calls
Educate customers on coverage options, policy benefits, and available discounts
Build and maintain strong client relationships through consistent follow-up
Ensure customer satisfaction by resolving concerns or escalating complex issues appropriately
Maintain accurate customer records in our internal system
Support team goals for customer retention and satisfaction
Requirements
Must-Have Qualifications: - High school diploma or equivalent - Strong computer skills and ability to learn multiple systems quickly - Excellent verbal and written communication skills - Punctual, dependable, and reliable attendance - Ability to handle up to 75% of your day on the phone - Comfortable discussing financial matters with empathy and professionalism
Ideal Traits & Characteristics: - High-energy personality with a genuine love of helping people and solving problems - Confident communicator who can articulate value and handle customer concerns professionally - Proactive and responsive - able to prioritize urgent customer needs with a sense of urgency - Detail-oriented with strong follow-through and multi-tasking abilities - Self-starter mentality who works well independently and as part of a team - Coachable attitude with a genuine willingness to learn and grow - Resourceful problem-solver who seeks to understand customer needs before presenting solutions - Positive team player who contributes to a supportive office culture - Relationship-builder focused on maintaining long-term customer loyalty
Preferred (But Not Required): - Previous customer service or insurance industry experience - Familiarity with Western NY communities - Property & Casualty insurance license (or willingness to obtain) - Experience with CRM or customer management systems
You'll Thrive in This Role If You: - Enjoy building meaningful relationships with customers - Take pride in solving problems efficiently and professionally - Can explain complex information in simple, easy-to-understand terms - Value being part of a supportive local team - Want to make a real difference in helping people protect what matters most
$38k-43k yearly est. 17d ago
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Multi-Line Adjuster Trainee
Geico Insurance 4.1
Geico Insurance job in Buffalo, NY
At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers' expectations while making a real impact for our company through our shared purpose.
When you join our company, we want you to feel valued, supported and proud to work here. That's why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers.
Multi-line Adjuster Trainee -New York City, NY, Buffalo, NY, Syracuse, NY Rochester, NY, Albany, NY
Salary: "*Starting pay rate varies based upon position and location. Ask your Recruiter for details!"
We are looking for a highly motivated and service-oriented individual to join our Multi-line Damage team as a Multi-line Property Damage Trainee! As an ambassador for GEICO's renowned customer service, you will work in a dynamic environment that may include repair shops, salvage yards, a customer's home or in a virtual estimating environment. You will be responsible for inspecting damage, estimating cost of repairs, negotiating settlements, issuing payments, and providing excellent customer service. This position primarily will include servicing boat, motorcycle, RV and other specialty claims.
Our industry-leading, paid training, which includes 3-weeks of required hands-on experience at our Ashburn, VA training facility will teach you the ins and outs of physical damage adjusting. We will provide the resources and training so you can directly assist our customers after accidents or major disasters. We're looking for those who are equally as motivated as they are compassionate. Your unique skillset, along with the latest adjusting tools and tech, will help you.
Qualifications & Skills:
Valid driver's license (must meet company underwriting guidelines for at least the past 3 consecutive years) and the ability to maintain applicable state and federal certifications and permits
Willingness to be flexible with primary work location - position may require either remote or field work
Solid computer, mechanical aptitude, and multi-tasking skills
Effective attention to detail and decision-making skills
Ability to effectively communicate, verbally and in writing, and willingness to expand on these abilities
Minimum of high school diploma or equivalent, college degree or currently pursuing preferred
Annual Salary
$25.44 - $45.28
The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate's work experience, education and training, the work location as well as market and business considerations.
At this time, GEICO will not sponsor a new applicant for employment authorization for this position.
The GEICO Pledge:
Great Company: At GEICO, we help our customers through life's twists and turns. Our mission is to protect people when they need it most and we're constantly evolving to stay ahead of their needs.
We're an iconic brand that thrives on innovation, exceeding our customers' expectations and enabling our collective success. From day one, you'll take on exciting challenges that help you grow and collaborate with dynamic teams who want to make a positive impact on people's lives.
Great Careers: We offer a career where you can learn, grow, and thrive through personalized development programs, created with your career - and your potential - in mind. You'll have access to industry leading training, certification assistance, career mentorship and coaching with supportive leaders at all levels.
Great Culture: We foster an inclusive culture of shared success, rooted in integrity, a bias for action and a winning mindset. Grounded by our core values, we have an an established culture of caring, inclusion, and belonging, that values different perspectives. Our teams are led by dynamic, multi-faceted teams led by supportive leaders, driven by performance excellence and unified under a shared purpose.
As part of our culture, we also offer employee engagement and recognition programs that reward the positive impact our work makes on the lives of our customers.
Great Rewards: We offer compensation and benefits built to enhance your physical well-being, mental and emotional health and financial future.
* Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family's overall well-being.
* Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance.
* Access to additional benefits like mental healthcare as well as fertility and adoption assistance.
* Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year.
The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.
GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.
$25.4-45.3 hourly Auto-Apply 8d ago
Attorney (Title and Underwriting)
Security Title 4.3
Abilene, TX job
Attorney (Title & Underwriting) - Abilene, TX *Position type:* Full-time, exempt *Experience level:* Mid to senior (title/underwriting emphasis) About the role We're seeking a Texas-licensed attorney to be a go-to resource for complex title and underwriting matters in Abilene and the surrounding markets. You'll partner closely with underwriting counsel, escrow teams, examiners, lenders, realtors, and outside attorneys-resolving issues quickly, drafting high-quality documents, and keeping transactions on track.
What you'll do
* *Title support & underwriting liaison*
* Review title work for other examiners; field questions on difficult chains of title.
* Communicate underwriting questions to the appropriate underwriters and escalate issues as needed.
* *Underwriting approvals & document review*
* Approve surveys; review and advise on powers of attorney, trust agreements, probate materials, LLC/corporate documents, and related entity records.
* Coordinate with multiple underwriters to ensure compliance and risk mitigation.
* *Document drafting*
* Prepare a wide range of instruments: complex deeds, rights of first refusal, real estate contracts, seller-finance packets, Mechanic's Lien packets for lenders, and other lender/STC-related documents.
* *Counsel liaison & claims prevention*
* Serve as a liaison with underwriting counsel; assist/advise offices on compliance, claims, and claims prevention.
* Respond to objection letters; draft curative and other legal documents; handle customer/realtor/attorney questions.
* *Operational support*
* Assist with occasional closings and signings as needed.
* Support escrow officers with questions on escrow, underwriting, and emerging issues.
* Examine title when time permits; lead the majority of title curative work (documents and legwork).
Qualifications
* *Required*
* J.D. from an accredited law school and active *Texas Bar* license in good standing.
* 3+ years' experience in *Texas real estate, title insurance, or underwriting*.
* Demonstrated proficiency drafting Texas real estate instruments (deeds, ROFRs, liens, seller-finance packages).
* Working knowledge of *Texas title standards, TDI rules*, and common underwriting practices.
* Strong communication skills with the ability to interface confidently with underwriters, escrow officers, realtors, lenders, and outside counsel.
* *Preferred*
* Prior experience as title counsel, claims counsel, or senior examiner.
* Familiarity with *TLTA* guidelines and local county practices in West Texas.
* Experience responding to objection letters and managing title curative from end to end.
* Closing/signing support experience.
What we offer
* Competitive compensation (salary *DOE*; range available upon request) and bonus potential.
* Comprehensive benefits (medical/dental/vision), 401(k), paid time off, CLE/TLTA professional development support.
* The chance to make a direct impact on transaction quality, cycle time, and customer experience across the region.
Pay: $70,000.00 - $120,000.00 per year
Benefits:
* 401(k)
* 401(k) matching
* Dental insurance
* Employee assistance program
* Health insurance
* Paid time off
* Parental leave
* Retirement plan
* Vision insurance
Work Location: In person
$70k-120k yearly 6h ago
Practice Manager
Medical Specialists of The Palm Beaches 4.3
Coral Springs, FL job
Located In: Coral Springs, Florida 33065-5733We are seeking a highly organized and experienced Primary Care Practice Manager to oversee the day-to-day operations of our medical office. This role is responsible for ensuring smooth workflow, maximizing revenue opportunities, supervising staff, and serving as a liaison between physicians, staff, and administration. The ideal candidate is detail-oriented, able to prioritize tasks effectively, and committed to providing a welcoming and professional environment for patients and employees alike.*Key Responsibilities:*
* Plan, develop, implement, and evaluate daily operations to maximize efficiency, growth, and revenue.
* Ensure policies and procedures related to medical records, accounts receivable, inventory, personnel, and property management are followed.
* Recruit, train, supervise, and evaluate staff to maintain a competent and cohesive team.
* Foster a warm, professional, and calm office environment for staff and patients.
* Manage scheduling and staffing to ensure adequate coverage.
* Oversee office supplies, maintenance, and vendor interactions; prepare purchase orders and invoices.
* Coordinate with Central Billing Office to ensure accurate financial reporting and provide physicians with necessary management data.
* Handle confidential and sensitive information with discretion
* Perform other duties as assigned to support office operations.
*Qualifications:*
* High School diploma or equivalent required; additional education preferred.
* 1-2 years of supervisory or management experience in a medical office setting.
* Familiarity with medical terminology, insurance billing, CPT/ICD coding, and office software preferred.
* Strong oral and written communication, organizational, and interpersonal skills.
* Ability to delegate responsibilities, handle interruptions, and work under pressure.
* Commitment to patient confidentiality and professional ethics.
*Physical Requirements:*
* Prolonged sitting at a desk and intermittent standing or walking.
* Ability to occasionally lift up to 30 pounds and assist patients when needed.
* Use of computer keyboard and phone for extended periods.
*Additional Qualities:*
* Effective team player with strong problem-solving skills.
* Ability to establish and maintain positive relationships with staff, physicians, and patients.
* Flexible, dependable, and capable of managing multiple priorities simultaneously.
Here are just a few things we offer:
* Access to health, dental, and vision insurance
* Health Savings Account
* Eligible for PTO and Holiday pay
* Company paid life insurance.
* Access to voluntary short and long-term disability insurance
* Access to additional life insurance
* Access to Accident and Critical Illness Insurance
* 401K with automatic employer contribution
Medical Specialists of the Palm Beaches, Inc. (“MSPB”) is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: MSPB is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at MSPB are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. MSPB will not tolerate discrimination or harassment based on any of these characteristics. MSPB encourages applicants of all ages.
$60k-122k yearly est. 1d ago
M&A Analyst: Growth & Integration Specialist
Insurance Inc. 3.9
Chicago, IL job
A leading insurance brokerage is seeking a Mergers and Acquisitions Analyst to support the M&A team in evaluating and acquiring insurance brokerages. The analyst will conduct financial analyses, assist in transaction execution, and coordinate projects with cross-functional teams. Candidates should have a background in finance or accounting, with relevant M&A experience preferred. This role offers competitive pay and career advancement opportunities in a dynamic environment.
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$83k-112k yearly est. 2d ago
Tow Driver
AAA Northern California, Nevada and Utah Insurance Exchange 4.1
Phoenix, AZ job
Why Work For Us?
Great Pay - opportunity to participate in AAA discretionary annual incentive plan or other incentive plans depending upon position
401k Matching - $1 for $1 company match up to 6% of eligible earnings per pay period
Benefits - Medical, Dental, Vision, wellness program and more!
Paid Holidays
Paid Time Off - Team Members accrue paid time off monthly. Depending on position, an additional 24 hours per year are earmarked for volunteer activities.
Collaborative Environment - AAA will value your contribution to providing exceptional service to our members
Free AAA Classic Membership
AAA Product Discounts
Tuition Reimbursement Program
.
Summary
Driving and operating of a specific service vehicle (tow trucks, battery service vehicles/light service vehicles), and operating towing equipment for AAA members and for commercial purposes. Performing simple diagnostics/troubleshooting on vehicles. Providing an outstanding customer service experience.
Competitive pay $22.00/hr with the opportunity to earn up to an $1300 A month
Essential Functions
Driving and operating a service vehicle (i.e. flat tire changes, lock-out, fuel delivery services, etc.)
On-scene time interacting with customer/establishing rapport, building relationships, trust and problem solving
Leverages sales skills for offering products and services from AAA to member during service interaction
Utilizing on-board computer, radio communications, and mapping systems
Completion of daily paperwork (i.e. call-logs, battery invoices, cash receipts, etc.)
Knowledge/Skills/Abilities
Clear and proficient verbal and written communication even under pressure
Common knowledge of vehicle components and the common reasons for vehicle failure
Demonstrates problem solving and listening skills to evaluate member safety as well as the ability to discern safety issues and respond appropriately
Ability to drive a manual/automatic shift vehicle
Education & Experience/Licenses & Certification/ Requirements
Must possess a valid driver's license with a safe driving record
Must be at least 21 years of age
Two (2) years of experience in a customer contact role
Education & Training. I.E.: AAA Compliance Training, RPST, TSAAC, Lock-out, PSP, Battery Service Training
Vocational technical automotive training/certification or equivalent experience- Preferred
ASE (Automotive Service Excellence) Certification- Preferred
Work Environment/Physical Requirements
Works outdoors at vehicle sites when servicing vehicles. Lifting and carrying tires and parts, weighing up to 50 pounds, several times a day; bending, kneeling and stooping as required for service calls. Works in all weather and all traffic conditions. Vehicle recovery sites may be wet, messy and hazardous. Service Providers are required to provide a photograph for identification purposes.
#ERS
* $22.00 hourly pay with potential to make up to an additional $1,400 per month with quality and productivity incentives
$1.4k weekly 3d ago
Office Manager and Executive Assistant to Managing Partner
U.S. Realty Advisors, LLC 4.5
New York, NY job
Executive Assistant to Managing Partner
U.S. Realty Advisors is seeking a polished, proactive, and highly personable Executive Assistant & Office Manager to support our Managing Partner and keep our NYC office running seamlessly. This role is perfect for someone who thrives in a fast‑paced, high‑standards environment and enjoys being the go‑to person who makes the whole operation work.
What you'll do
Serve as a trusted extension of the Managing Partner-calendar management, travel coordination, expenses, and confidential support
Manage day‑to‑day office operations: payables, vendors, supplies, building coordination
Organize team events, assist with onboarding, and help cultivate a warm, professional office atmosphere
Ensure the office remains polished, efficient, and welcoming
Who you are
5+ years supporting senior executives (finance/real estate a plus)
Exceptionally strong interpersonal skills with a polished, confident demeanor
A “no job is too small” mindset paired with strong organizational instincts
Positive attitude-genuinely enjoys being part of a collaborative, high‑performing team
Discreet, proactive, detail‑obsessed, and calm under pressure
Bachelors degree
Why U.S. Realty Advisors
Join a high‑performing team where professionalism, trust, and collaboration drive results. You'll directly support firm leadership and play a central role in the culture and daily operations of our NYC office.
$47k-72k yearly est. 4d ago
Litigation Attorney
Scranton Law Firm 3.9
Concord, CA job
At Scranton Law Firm, our work has one clear purpose: to make a meaningful difference in the lives of the people we serve. For more than 50 years, we have stood up for the underdog, delivering high-quality legal representation rooted in integrity, compassion, and tenacity. Every member of our team-attorneys, legal support, and operations-plays an essential role in delivering the best possible outcomes for our clients.
Our people are our greatest strength. We are looking for team members who are not only focused on their own professional growth but who value collaboration and understand the power of shared success. We celebrate our wins, and just as importantly, we learn and grow together.
*We are currently seeking experienced Personal Injury Attorneys to join our expanding litigation team.* Our attorneys handle a wide range of complex cases and are supported by strong systems, seasoned staff, and a culture that values initiative, accountability, and client-centered advocacy.
*What You Will Be Doing*
* Managing a robust caseload of litigation matters from intake through resolution
* Conducting liability, causation, and damages investigations
* Guiding clients through every stage of their case with clarity and compassion
* Drafting and filing pleadings, motions, discovery, demands, and related litigation documents
* Working with expert witnesses, including preparing reports, affidavits, and meeting preparation
* Representing clients in hearings, depositions, mediations, arbitrations, and trials
*What You Should Have*
* A strong commitment to personal injury law and advocacy for injured clients
* Experience handling complex litigation matters
* Excellent research, writing, and analytical skills
* Outstanding communication and client-service skills
* Proven ability to manage a high-volume litigation caseload efficiently
* Technical proficiency and experience using case management systems
* *Minimum of 3 years of PI experience* (5-7 years preferred)
* *Spanish fluency is a significant plus*
* Active membership in the *California Bar*
*Why Scranton Law Firm*
We offer a competitive base salary paired with a generous, production-based bonus structure that rewards performance and allows for meaningful income growth. Our benefits package includes medical, dental, vision, and life insurance, a 401(k) plan, and paid time off.
Beyond compensation, we provide:
* A supportive, collaborative team environment
* Work-life balance
* Opportunities for professional growth and long-term career advancement
If this sounds like the right fit for your experience and goals, we invite you to submit your cover letter and resume. We look forward to meeting you.
Pay: $120,000.00 - $140,000.00 per year
Benefits:
* 401(k)
* Dental insurance
* Health insurance
* Life insurance
* Paid time off
* Retirement plan
* Vision insurance
Work Location: In person
$120k-140k yearly 60d+ ago
Senior Actuary - Middle Market Growth & Analytics
The Liberty Mutual Foundation 4.5
Boston, MA job
A national insurance company in Boston is seeking an experienced Actuarial Analyst to support Middle Market growth through detailed actuarial analysis. This role involves collaboration with underwriting teams and requires strong analytical and communication skills. Ideal candidates will have a Bachelor's in a STEM field and relevant actuarial qualifications. The company offers a competitive salary and comprehensive benefits, emphasizing an inclusive workplace culture.
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$80k-120k yearly est. 5d ago
Senior Digital Product Manager, Web & Mobile Experiences
American Family Insurance 4.5
Boston, MA job
A leading insurance company is looking for a Senior Digital Product Manager to lead the development of digital solutions for web and mobile platforms. This role focuses on transforming the customer and agent experience through strategic vision and collaboration with cross-functional teams. The ideal candidate will possess strong product management expertise, a data-driven mindset, and effective leadership skills. This position offers a competitive salary range and comprehensive benefits packages, including medical, dental, and a 401(k) plan.
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$112k-142k yearly est. 5d ago
Employee Benefits Counsel/ ERISA Attorney (Chicago area required)
USI Insurance Services 4.8
Chicago, IL job
General Description
Responsible for monitoring and communicating ongoing and changing laws affecting health and welfare plans, including ACA, ERISA, the Code, HIPAA, and COBRA. The individual in this role will be responsible for the development and presentation of materials on various health and welfare compliance related issues to internal sales teams, as well as external clients. We are looking for someone to be located in the Chicago area.
Responsibilities
Establish effective working relationships with internal partners, clients and carriers
Will function as part of a national team of Employee Benefit Attorneys to meet the overall objectives for the health and welfare compliance team
Research, read, evaluate and edit articles, alerts and other materials for publication or distribution to internal and external clients
Gathers material, performs research, and assists client service team in the formulation of strategy to solve client problems related to ERISA, ACA, the Code, HIPAA and state issues affecting health and welfare plans
Develop and maintain compliance education tools for health and welfare compliance
Create and deliver presentations to internal staff and to external clients and prospects.
Monitor and identify legal developments such as relevant statutes, regulations, case law and legal articles affecting employee benefit plans
Maintain and update compliance library resources, including cross checking and validating that information is up-to date
Knowledge, Skills and Abilities
Must be a self-starter, and demonstrate cooperation and collaboration in team settings.
Ability to work with a diverse set of individuals and personalities.
Keeps informed regarding industry information, new product information and technology to continuously improve knowledge and performance.
Ability to work in a fast paced environment with minimal instruction and a high degree of accuracy.
Sets priorities and manages workflow to ensure efficient, timely and accurate production of tools and materials.
Able to quickly assess and learn organizational roles, responsibilities and process flows.
Maintain a cordial and effective relationship with internal clients, team members and vendors
Interact with others effectively by utilizing good communication skills, cooperating purposefully and providing information and guidance, as needed, to achieve the business goals of the company.
College degree and J.D. required.
4 - 8 years experience in working on compliance issues of employer-sponsored welfare benefits plans. Prior experience in employee benefits law or experience in compliance consulting on these issues is required.
Must be proficient with computers and quickly competent with new technology tools. Specifically, must have full competence with MS Office Suite products and Adobe products
Must have background and thorough understanding of the various laws that impact health and welfare plans including ACA, ERISA, COBRA, HIPAA, FMLA, Internal Revenue Code and insurance laws that affect these programs.
Must portray strong leadership skills.
Must be comfortable in a public speaking environment and demonstrate ability to convey complex information in a simple and organized format to a wide variety of audiences.
Ability to communicate orally and in writing with others to explain complex issues and interpret complex information, and responds appropriately.
Strong research and writing skills and experience with interpreting statutes and regulations.
Remains informed regarding industry information and new product information.
Must have strong interpersonal and verbal skills.
Must have strong organizational and time management skills.
Some travel required 10-20%.
Why USI?
With approximately $3 billion in revenue and over 10,500 associates across approximately 200 offices nationwide, USI is one of the largest insurance brokerage and consulting firms in the world. At USI, we have created one of the most dynamic personal and professional development cultures in the industry. We invest heavily in our associates, and we take pride in celebrating their growth and success through our one-of-a-kind employee reward and recognition programs.
Unrivaled Resources and Support
What truly distinguishes USI as a premier insurance brokerage and consulting firm is the USI ONE Advantage , a game-changing value proposition that delivers to clients a robust set of risk management and benefit solutions with bottom-line financial impact. USI ONE represents Omni, Network, Enterprise-the three key elements that set USI apart from the competition. Through USI ONE, we develop strategic, timely, and effective risk management and benefit programs in terms that are easy to understand, and we demonstrate how the solutions can have a positive economic impact.
Industry-Leading Programs, Rewards, and Recognition
In addition to competitive pay, incentives, and benefits, USI recognizes associates through our Summit Awards program, rewarding excellence in those who build our brand each day. USI offers employee programs that recognize outstanding achievement and help our associates lead healthy, productive lives. We turn care into action with our award-winning wellness program, college scholarships for associates' children, and financial help in times of need.
Deep Community Engagement
We are committed to giving back to our local communities and supporting a culture of environmental sustainability. From sharing our time, talent, and resources to support local non-profit organizations, animal shelters, and environmental beautification and restoration projects - to partnering with eco-conscious vendors and taking steps to reduce our own environmental footprint - we're working together as ONE to build a better future.
Committed to a Diverse and Inclusive Workplace
Our award‑winning I'm With U diversity and inclusion program educates our associates to help them better understand and serve our clients, prospects, fellow team members, and local communities through curated education and training resources, employee support programs, and community outreach initiatives to build a more diverse, equitable, and inclusive culture.
Nationally Recognized as a Top Insurance Employer
Recognized as one of Insurance Business America's Top Insurance Employers eight consecutive years (2018-2025).
Named to Business Insurance's annual list of the Best Places to Work in Insurance six years in a row (2020-2025).
Named to Fortune's Best Workplaces in Financial Services & Insurance list for the last two years (2024-2025).
Certified as a Great Place To Work two years in a row (2024-2025).
USI is committed to providing a full-suite of competitive benefits for our growing population and its diverse needs. We offer a wide range of health, welfare and financial benefits including medical, wellness, dental and vision, 401(k), flexible spending and health savings accounts, short and long-term disability, life insurance and other unique employer-sponsored and voluntary programs. USI also offers a generous paid time off policy, paid family leave benefit as well as paid holiday time .
Actual salary is dependent on skill set and experience, with an opportunity for a monthly incentive bonus, commissions, and equity program. USI is committed to providing a full-suite of competitive benefits for our growing population and its diverse needs. We offer a wide range of health, welfare, and financial benefits, including medical, wellness, dental and vision, 401(k), flexible spending and health savings accounts, short and long-term disability, life insurance, and other unique employer-sponsored and voluntary programs. USI also offers paid family leave benefits as well as paid holiday time. $180,000- 190,000.
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$58k-85k yearly est. 3d ago
Insurance Policy Processing Specialist
Tokio Marine Highland 4.5
Chicago, IL job
The Insurance Policy Processing Specialist is an integral part of the Fine Art Division as they are responsible processing, delivering and invoicing policies, maintaining Fine Art Schedules, managing projects, and creating the division's transaction-based data.
Duties/Responsibilities:
Processing policy documents by creating, providing quality control, and delivering documents at all points in the policy life span. This includes binding, endorsements, processing Broker of Records, and cancellations
Ensuring detailed documentation and storing of policy folders and files
Providing consistency for document processing and documentation of underwriting files and policy milestones
Managing workflow to ensure meeting of service level agreements
Supporting the Processing and Reporting manager in pursuit of business by taking on new tasks and implementing new processes as needed
Cover for teammates and support underwriters while they are out of the office
Provide basic accounting support. Not limited to: invoice creation, following up for payment, managing statement delivery to brokers, assisting in reconciliation and cash application as needed, and fielding various accounting questions
Assist in schedule database creation and management
Actively participate in system maintenance, development, and implementation
Qualifications:
High School Diploma or equivalent required; Bachelor's degree preferred
Insurance industry experience preferred
Basic Fine Art knowledge a plus
Excellent oral and written communication skills, demonstrating an aptitude for customer-focused service
Strong MS Office skills, particularly Excel
Tech-savvy with hands-on experience in leveraging digital tools to streamline workflows
Ability to perform basic accounting tasks, including data entry, reconciliations, and understanding of financial terminology.
Independent worker and an organized and efficient team member with flexibility and patience
Detail oriented with strong organizational skills
Ability to multi-task and prioritize competing priorities
Comfortable with ambiguity
Able to adapt to new situations and quick changes
Ability to maintain a high level of confidentiality and professionalism
Additional Job Details:
This hybrid position is based in Chicago, IL. During the initial training period, this role requires being in the office five days per week; after training is complete, the expectation is a minimum of three days in the office each week.
The pay range for this role is $53,000 to $79,600 annually. This range reflects a good faith estimate of pay at the time of posting. Actual compensation will be determined based on factors such as experience, skills, knowledge, education, and internal pay equity.
About Tokio Marine Highland
Tokio Marine Highland Insurance Services (TMH) is a leading property and casualty underwriting agency. We offer a broad suite of tailored specialty risk management solutions, including private flood, fine art and lender-placed products. At TMH, it's all about our clients. Nationwide, our customers rely on our trusted, industry-leading coverages, supported by compliance expertise, superior claims management and the highest caliber of service.
Founded in 1962, TMH is a wholly owned company of Tokio Marine Kiln, one of the largest carriers in the Lloyd's of London insurance market and a member of the Tokio Marine Group. TMH has operating centers in Chicago, Il, Frisco, Texas, Miami, Fla., and South Pasadena, Calif.
If you're looking to advance your career, TMH is the perfect professional home. At TMH, you'll have a chance to innovate with the world's leading businesses, put your expertise into action on major projects, and work on game-changing initiatives. You'll also make long-lasting professional connections through sharing different perspectives, and you'll be inspired by the best.
Tokio Marine Highland, LLC (TMH) is an Equal Opportunity Employer. TMH's success depends heavily on the effective utilization of qualified people, regardless of their race, ancestry, religion, color, sex, national origin, sexual orientation, gender identity and/or expression, disability, veteran status, or any characteristic protected by law. As a company, we adhere to and promote equal employment opportunities for all.
Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is TMH's policy to provide reasonable accommodation when requested by qualified individuals with disabilities during the recruitment process, unless such accommodation
would cause an undue hardship. To make an accommodation request, please contact *****************************.
$53k-79.6k yearly 1d ago
Enterprise Project Manager
American Integrity Insurance Company 4.4
Tampa, FL job
About Us:
American Integrity Insurance (NYSE: AII) is a leading provider of homeowners insurance, proudly serving over 400,000 policyholders across the Southeast. Comprised of more than 300 insurance professionals, most of whom work in our Tampa-area headquarters, and exclusively represented by more than 2,500 independent agents, we offer sound and comprehensive property and dwelling insurance to families throughout Florida, Georgia, South Carolina, and North Carolina. Our organization derives its Strength From IntegrityTM, and we are proud to have been recognized as a Top Place to Work in Tampa by the Tampa Bay Times and a Best Place to Work in Insurance by Business Insurance Magazine for the past twelve years. We have also rated among the Top Workplaces in the USA by USA Today for the past five years.
A Day in the Life:
Who knew Insurance could be this fun? From company picnics to charity events, no one can ever say American Integrity Insurance doesn't understand the importance of having fun, helping others, or giving back. Our company culture is priceless, and it's built around our six core values: Integrity, Commitment, Teamwork, Humility, Passion, and Fun. As a team working to provide home insurance solutions to our policyholders, together we aim to achieve greater heights each day and celebrate each other's accomplishments along the way. It is our mission to continue providing reliable, customer-centric homeowners insurance and paying claims in a timely manner when our customers suffer a loss - and to do so with Integrity.
Learn more about American Integrity Insurance and our job opportunities at ************************
Lead, support, and execute enterprise-level projects across all departments, including Underwriting, Claims, Product, Reinsurance, Client Services, and others.
Develop, maintain, and execute detailed project plans, including scope definition, timelines, milestones, resource coordination, and deliverables to ensure successful project outcomes.
Serve as the primary project management partner for business leaders, ensuring alignment between project objectives and organizational strategy.
Drive cross-functional collaboration by coordinating efforts across multiple departments, facilitating communication, managing dependencies, and resolving obstacles.
Lead organizational change management efforts associated with enterprise initiatives, including stakeholder engagement, communication planning, and adoption support.
Facilitate project meetings, working sessions, and executive updates to track progress, manage risks, and ensure accountability.
Identify project risks, issues, and interdependencies; proactively develop mitigation strategies and drive resolution.
Ensure consistent project governance, documentation, and reporting standards across enterprise initiatives.
Partner with business leaders to support operational enhancements, regulatory-driven changes, and business growth initiatives.
Utilize project management tools (e.g., Jira, Confluence, Smartsheet, or similar platforms) to track project status, deliverables, and action items.
Support continuous improvement by identifying opportunities to streamline workflows, improve operational effectiveness, and enhance cross-departmental alignment.
Serve as a trusted advisor to business leaders, providing guidance on project planning, execution best practices, and change readiness.
Influence and collaborate across organizational levels to drive successful delivery and sustained adoption of enterprise initiatives.
Education: Bachelor's degree (B.A. or B.S.) or related experience and/or training.
Experience: 5-7 years of project management experience within property and casualty insurance industry is highly preferred. PMP, Scrum Master, Six Sigma, Blackbelt, or other project management certification preferred.
Skills:
Enterprise Project Management: Proven ability to plan, execute, and deliver enterprise-wide initiatives across multiple business functions.
Insurance Industry Expertise: Strong understanding of insurance operations, including underwriting, product development, risk management, pricing, reinsurance, and client services.
Change Management: Experience leading and supporting organizational change efforts, driving adoption, and aligning stakeholders through transitions.
Stakeholder Management: Ability to build strong relationships with business leaders and teams across varied organizational levels.
Execution & Accountability: Strong discipline in driving timelines, managing deliverables, and ensuring ownership across project teams.
Analytical & Problem-Solving Skills: Ability to assess complex business challenges, identify solutions, and drive execution.
Communication & Influence: Excellent written and verbal communication skills, with the ability to present clearly to both operational teams and executive leadership.
Adaptability: Comfortable operating in a fast-paced, evolving environment with shifting priorities and business needs.
Technical Proficiency: Experience with Jira, Confluence, Salesforce, or similar tools; advanced proficiency in Microsoft PowerPoint and Excel.
Continuous Improvement Mindset: Commitment to improving project delivery practices, operational effectiveness, and enterprise collaboration.
$71k-98k yearly est. 1d ago
2026 Summer Global Investments Intern- Investment Compliance
Aflac, Inc. 4.4
New York, NY job
Opportunity: Intern - Global Investments Salary Range: $18.75 -$30.00 per hour Company: Aflac Asset Mgt. LLC Division: Global Investment Recruiter: Alisha Hargrove Job Posting End Date: 2/9/2026 Worker Designation This role is hybrid. This means yo Investment, Compliance, Summer, Intern, Global, Management, Business Services
$18.8-30 hourly 1d ago
Consultant III HPR Loss Control
Tokio Marine America 4.5
Fort Wayne, IN job
About Tokio Marine:
Tokio Marine has been conducting business in the U.S. market for over a century and we are licensed in all states, Puerto Rico and the District of Columbia, and write all major lines of Commercial Property and Casualty Insurance. We provide unique insurance and risk management tools from our experienced staff of account executives, underwriters and loss prevention engineers and fair and timely claim settlement from a skilled team of claim professionals. We work with major brokers and leading independent insurance agents throughout the United States to serve the world's largest and most distinguished organizations.
We are committed to creating value for our customers by providing ANSHIN (safety, security and peace of mind). We strive to be creative and passionate as we work towards our long-term success.
Tokio Marine Holdings is Japan's oldest, and one of the largest property and casualty insurers. Founded in 1879, TMNF operates worldwide in 47 countries. With annual revenues of approximately $50 billion and an A.M. Best rating of A++, one of the highest in the industry, we are one of the top 20 insurance providers worldwide.
Job Summary
Provide professional Highly Protected Risk (HPR) loss control services to Tokio Marine America clients and Tokio Marine Management, Inc. Coordinates and conducts loss control management evaluations, physical surveys, loss analysis and training to assist Tokio Marine clients to improve and maintain loss control activities. Coordinates and conducts loss control management evaluations, physical surveys and loss analysis to assist Tokio Marine Management Underwriting in their evaluation of risk. Provide loss control technical support to Tokio Marine departments such as underwriting, claims and coordination. Coordinate loss control activities on select accounts ensuring service plans are maintained and completed, responding to customer requests and needs and supporting underwriting and claims at renewal and during the policy period.
Essential Job Functions
Performs loss control surveys of prospects and clients on request for information underwriting and evaluation from a loss control viewpoint for desirability.
Coordinates loss control service to select clients requiring defined service standards.
Prepares reports for clients, Underwriting and Branch concerning the loss control in effect, including loss analysis, conditions noted, recommendations for improvement and future needs.
Assists in the development and presentation of programs and training seminars for clients and other departments in the Company.
Responds to special requests from Underwriting Department and clients with prior approval from Loss Control Department Management.
Develops and maintains Loss Control instructions for multi-location clients being coordinated by Loss Control.
Completes all work scheduled in regular service assignments or requests in a timely manner.
Maintains membership and actively participates in professional organizations approved by Departmental standards guidelines.
Utilizes PC programs (Taurus, Presentation Software, etc.) in preparing presentations for prospects and clients.
Plans and performs work scheduling in a timely and cost-effective manner.
Responsible for complying with proper internal controls as necessary to conduct job functions and/or carry out responsibilities and/or administrative activities at the Company.
Qualifications
Bachelor's degree in engineering / science or equivalent job experience preferred.
Five years' experience servicing major accounts preferred.
Possesses a specialty in HPR loss control or comparable property insurance background.
Good communication skills, both written and oral and capable of making presentations to a group.
Good computer skills to include the use of Microsoft software, and other software.
Valid driver's license free of any major violations.
Physically capable of performing the job requirements - walking, carrying and climbing.
Capable of significant amounts of travel.
Salary range $150,000 to $170,000. Ultimate salary offered will be based on factors such as applicant experience and geographic location. Our company offers a competitive benefits package and bonus eligibility on top of base.
TMA believes the perfect candidate is more than just a resume. If you don't meet every single requirement, but are still interested in the job, we encourage you to apply.
Benefits:
We offer a comprehensive benefit package, which includes a generous 401K match. Our rich history of outstanding results and growth allow us to focus our business plan on continued growth, new products, people development and internal career opportunities.
EEO Statement
Tokio Marine Management is an Equal Opportunity Employer. In order to remain competitive we must attract, develop, motivate, and retain the most qualified employees regardless of age, color, race, religion, gender, disability, national or ethnic origin, family circumstances, life experiences, marital status, military status, or sexual orientation.
$150k-170k yearly 1d ago
Underwriting Assistant, Fine Art
Tokio Marine Highland 4.5
Chicago, IL job
The Underwriting Assistant is tasked with the support of the Underwriting Department of the Fine Art Division. While providing administrative support, they will develop underwriting skills themselves, through working closely with senior underwriters and using the same guidelines, processes and systems.
This position will require the ability to handle a relatively high volume of transactions during the peak business cycles; therefore, it is essential that the candidate can multitask and work efficiently with a high degree of organizational skill.
Duties/Responsibilities:
Perform administrative duties regarding new and renewal accounts
New submission data entry and risk detail consolidation such as OFAC clearance, Risk Meter Reports, etc.
Manage status of existing new business and renewal accounts
Assist underwriters with risk assessment as directed, e.g. using CARTO and Ark platforms for accumulation control
Assist in managing aggregate reports for re-insurers
Follow up on outstanding quotes
Support processing team with outstanding balances
Support conversion of policies into the underwriting platform
Support monthly/quarterly operational report development to help manage division more efficiently
Required Skills/Abilities:
Excellent verbal and written communication skills
Tech-savvy with hands-on experience in leveraging digital tools to streamline workflows
Strong MS Office skills, particularly Excel
Strong analytical skills
Demonstrates adaptability in working independently with minimal supervision, while also building strong partnerships in a team environment
Ability to maintain a high level of confidentiality and professionalism
Ability successfully manage a high workload
Combines innovative thinking with strong organizational skills and a commitment to delivering high-impact results
Willingness and ability to travel occasionally
Education and Experience:
Bachelor's degree preferred
1-2 years of property insurance industry experience required
Art market background a plus
Must obtain P&C Producer license within a designated time-period if not currently licensed
About Tokio Marine Highland:
Tokio Marine Highland Insurance Services (TMH) is a leading property and casualty underwriting agency. We offer a broad suite of tailored specialty risk management solutions, including private flood, fine art and lender-placed products. At TMH, it's all about our clients. Nationwide, our customers rely on our trusted, industry-leading coverages, supported by compliance expertise, superior claims management and the highest caliber of service.
Founded in 1962, TMH is a wholly owned company of Tokio Marine Kiln, one of the largest carriers in the Lloyd's of London insurance market and a member of the Tokio Marine Group. TMH has operating centers in Chicago, Il, Frisco, Texas, Miami, Fla., and South Pasadena, Calif.
If you're looking to advance your career, TMH is the perfect professional home. At TMH, you'll have a chance to innovate with the world's leading businesses, put your expertise into action on major projects, and work on game-changing initiatives. You'll also make long-lasting professional connections through sharing different perspectives, and you'll be inspired by the best.
Tokio Marine Highland, LLC (TMH) is an Equal Opportunity Employer. TMH's success depends heavily on the effective utilization of qualified people, regardless of their race, ancestry, religion, color, sex, national origin, sexual orientation, gender identity and/or expression, disability, veteran status, or any characteristic protected by law. As a company, we adhere to and promote equal employment opportunities for all.
Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is TMH's policy to provide reasonable accommodation when requested by qualified individuals with disabilities during the recruitment process, unless such accommodation
would cause an undue hardship. To make an accommodation request, please contact *****************************.
$30k-36k yearly est. 3d ago
Claim Professional Development Program (CPDP) Intern
The Travelers Companies 4.4
Buffalo, NY job
Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
Job Category
Claim
Compensation Overview
The hourly salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual hourly rate for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.
Salary Range
$24.00 - $25.00
Target Openings
1
What Is the Opportunity?
Applications for this posting will be reviewed on a rolling basis. We encourage you to apply as soon as possible.
The Travelers Claim Intern program provides qualified candidates an excellent opportunity to gain first-hand business experience, receive valuable on-the-job training, to contacting clients, determining coverage, scoping of losses and completing damage estimates. Applicants must be authorized to work for ANY employer in the U.S. The company does not sponsor/support H-1B petitions, TN, or Forms I-983/STEM OPT, for this role.
What Will You Do?
* Internship includes:
* On-boarding of Travelers systems and protocols.
* Exposure to Personal and Business Insurance claims of basic to moderate complexity.
* Learn and understand effective strategies for investigating, negotiating and resolving claims thoroughly, accurately and efficiently.
* Develop knowledge of what happened, estimating damage, determining what coverages apply and helping our customers through the process.
* Observe the work of the Claim Professional through desk and ride alongs with experienced employees.
* Work with a designated coach to develop knowledge of claims through core assignments.
* Complete challenging and meaningful project work.
* Perform other duties as assigned.
What Will Our Ideal Candidate Have?
* For the CPDP Internship, we are most interested in students who are serious about entering the insurance industry and who are excited about the prospect of making Claim their future career choice.
* Preferred cumulative GPA of 3.0 or above.
* Business Administration.
* Liberal Arts (with business focus preferred).
* Business Management.
* Risk Management and Insurance.
* Undergraduate students completing their freshman year preferred.
* Working knowledge of Microsoft Office.
* Legally eligible to work in the United States.
* Strong verbal and written communication skills.
* Strong analytical skills and problem solving skills.
* Strong customer service skills.
What is a Must Have?
* Candidate must be pursuing a Bachelor's degree.
* Approximate work availability from June through August (10-12 weeks) required.
Employment Practices
Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.
We are committed to providing accommodation to persons with disabilities. If you require accommodation during the recruitment or interview process we will work with you to accommodate your needs.
If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you.
Travelers reserves the right to fill this position at a level above or below the level included in this posting.
To learn more about our comprehensive benefit programs please visit *********************************************************
$24-25 hourly 60d+ ago
Underwriter
American Integrity Insurance Company 4.4
Tampa, FL job
About Us:
American Integrity Insurance (NYSE: AII) is a leading provider of homeowners insurance, proudly serving over 400,000 policyholders across the Southeast. Comprised of more than 300 insurance professionals, most of whom work in our Tampa-area headquarters, and exclusively represented by more than 3,000 independent agents, we offer sound and comprehensive property and dwelling insurance to families throughout Florida, Georgia, and South Carolina. Our organization derives its Strength From IntegrityTM, and we are proud to have been recognized as a Top Place to Work in Tampa by the Tampa Bay Times and a Best Place to Work in Insurance by Business Insurance Magazine for the past twelve years. We have also rated among the Top Workplaces in the USA by USA Today for the past five years.
A Day in the Life:
Who knew Insurance could be this fun? From company picnics to charity events, no one can ever say American Integrity Insurance doesn't understand the importance of having fun, helping others, or giving back. Our company culture is priceless, and it's built around our six core values: Integrity, Commitment, Teamwork, Humility, Passion, and Fun. As a team working to provide home insurance solutions to our policyholders, together we aim to achieve greater heights each day and celebrate each other's accomplishments along the way. It is our mission to continue providing reliable, customer-centric homeowners insurance and paying claims in a timely manner when our customers suffer a loss - and to do so with Integrity.
Learn more about American Integrity Insurance and our job opportunities at ************************
Participate in the renewal and new business activities that support underwriting decisions which are consistent with growth, retention and expense management goals.
Review and critique new and renewal business accounts including inspections, endorsements and cancellations.
Meet with appropriate internal/external contacts to establish support needs for new and renewal policies, inspections and reports.
Respond to inquiries and questions from agents, vendors, customers and internal departments.
Research problems and assists with solutions.
Provide administrative services as required to support the renewal and new business activities.
Maintain superior level of customer service.
Education: Bachelor's Degree in Business, Insurance, Risk Management or other related field preferred.
Experience: Two (2) years of residential property insurance experience, or combination of education and experience.
Licensure: Florida 20-44 license minimum requirement, with a preference towards Florida 2-20 license holders.
Knowledge:
Demonstrated skills in the use of computer software applications.
Specific knowledge in a particular line of business and / or additional education may be required by the hiring business unit.
Familiarity with various types of insurance policies preferred.
Skills:
Proven ability in customer service required. Strong decision-making skills.
Ability to communicate interpersonally with individuals and groups via telephone and in writing.
Ability to communicate effectively with a wide variety of technical / professional / consumer clients.
Demonstrated ability to work independently and in a team environment.
Ability to balance timeliness and accuracy.
Aptitude to provide prompt, correct responses and documentation when requested.
Ability to share information while determining and maintaining appropriate confidentiality. Innovative in developing new methods or approaches to tasks and / or processes.
Resourceful in seeking information and gaining input to solve problems.
$32k-52k yearly est. 5d ago
Client Concierge/Client Specialist
Brightway Insurance 4.4
Palm Valley, FL job
Brightway Insurance is hiring a Full-Time Client Concierge in PVB
As a Client Concierge you will be the first point of contact for our clients, providing them with exceptional service and support. You will play a crucial role in maintaining our agency's reputation for excellence and ensuring client satisfaction.
Key Responsibilities
Greet and assist clients in person, via phone, email, and live chat, addressing inquiries and providing information on insurance products and services.
Assist clients with policy changes, renewals, and claims, ensuring timely and accurate processing.
Collaborate with the sales team to identify client needs and recommend appropriate insurance solutions.
Maintain organized client records, process paperwork, and manage scheduling to support agency operations.
Follow up with clients to ensure satisfaction and encourage policy renewals and referrals.
Qualifications
High school diploma or equivalent; college degree preferred.
Previous experience in customer service, insurance, or administrative roles is advantageous.
Strong communication, organizational, and multitasking abilities; proficiency in Microsoft Office Suite and CRM software.
Possession of a 4-40 Customer Representative license is preferred or the willingness to obtain one.
Established in 2008, Brightway Insurance has grown to become one of the largest privately-owned property and casualty insurance distribution companies in the U.S., with more than 350 agencies across 38 states and over $1.4 billion in annual premiums. Our unique franchise model offers agents the opportunity to focus on sales while we handle back-office operations, including carrier relations, licensing, and marketing support. This approach allows our agents to maximize their sales efforts and build lasting client relationships.
If you're an ambitious and driven individual eager to advance in the thriving insurance industry, Brightway Insurance offers the perfect opportunity. Take the next step in your career as a Client Concierge-apply today!
$34k-56k yearly est. 4d ago
Tow Service Driver
AAA Northern California, Nevada and Utah Insurance Exchange 4.1
Peoria, AZ job
Why Work For Us?
Great Pay - opportunity to participate in AAA discretionary annual incentive plan or other incentive plans depending upon position
401k Matching - $1 for $1 company match up to 6% of eligible earnings per pay period
Benefits - Medical, Dental, Vision, wellness program and more!
Paid Holidays
Paid Time Off - Team Members accrue paid time off monthly. Depending on position, an additional 24 hours per year are earmarked for volunteer activities.
Collaborative Environment - AAA will value your contribution to providing exceptional service to our members
Free AAA Classic Membership
AAA Product Discounts
Tuition Reimbursement Program
.
Summary
Driving and operating of a specific service vehicle (tow trucks, battery service vehicles/light service vehicles), and operating towing equipment for AAA members and for commercial purposes. Performing simple diagnostics/troubleshooting on vehicles. Providing an outstanding customer service experience. The right candidate for this role will have evening availability 11am-7pm for now. M-F but these days could change in the future.
Essential Functions
Driving and operating a service vehicle (i.e. flat tire changes, lock-out, fuel delivery services, etc.)
On-scene time interacting with customer/establishing rapport, building relationships, trust and problem solving
Leverages sales skills for offering products and services from AAA to member during service interaction
Utilizing on-board computer, radio communications, and mapping systems
Completion of daily paperwork (i.e. call-logs, battery invoices, cash receipts, etc.)
Knowledge/Skills/Abilities
Clear and proficient verbal and written communication even under pressure
Common knowledge of vehicle components and the common reasons for vehicle failure
Demonstrates problem solving and listening skills to evaluate member safety as well as the ability to discern safety issues and respond appropriately
Ability to drive a manual/automatic shift vehicle
Need to have excellent service skills.
Education & Experience/Licenses & Certification/ Requirements
Must possess a valid driver's license with a safe driving record
Two (2) years of experience in a customer contact role
Education & Training. I.E.: AAA Compliance Training, RPST, TSAAC, Lock-out, PSP, Battery Service Training
Vocational technical automotive training/certification or equivalent experience- Preferred
ASE (Automotive Service Excellence) Certification- Preferred
Work Environment/Physical Requirements
* Works outdoors at vehicle sites when servicing vehicles. Lifting and carrying tires and parts, weighing up to 50 pounds, several times a day; bending, kneeling and stooping as required for service calls. Works in all weather and all traffic conditions. Vehicle recovery sites may be wet, messy and hazardous. Service Providers are required to provide a photograph for identification purposes.
#ERS
* $22.00 hourly pay with potential to make up to an additional $1,400 per month with quality and productivity incentives