Award winning personal injury law firm located in Dallas, Texas is seeking a highly motivated Personal Injury Attorney. The ideal candidate will have a minimum of five years of plaintiff-side personal injury experience, trial experience, excellent writing skills, and experience drafting motions for summary judgment, motion to compel, pleadings, and answer discovery. The candidate should also have trial experience and great client communication.
Responsibilities:
* Manage a litigation case load of up to 40 - 50 cases at a time.
Requirements:
Minimum of five years of Plaintiff-side personal injury experience.
* Ability to draft pleadings, motions, and discovery responses.
* Trial experience
* Great client communication skills.
* Strong investigative skills.
* Full time in office
Yearly salary plus a guaranteed bonus structure.
If you meet the requirements and are interested in joining our team, please submit your resume and cover letter for consideration.
Job Type: Full-time
Pay: $80,000.00 - $125,000.00 per year
Benefits:
* 401(k)
* 401(k) matching
* Health insurance
* Paid time off
* Retirement plan
* Vision insurance
Experience:
* Plaintiff Litigation Personal Injury : 5 years (Required)
Work Location: In person
$80k-125k yearly 5h ago
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Claims Customer Service Advocate II
Bluecross Blueshield of South Carolina 4.6
Columbia, SC job
Responsible for responding to customer inquiries. Inquiries may be non-routine and require deviation from standard screens, scripts, and procedures. Performs research as needed to resolve inquiries. Reviews and adjudicates claims and/or non-medical appeals. Determines whether to return, deny or pay claims following organizational policies and procedures.
Description
Logistics:
National Alliance - - one of BlueCross BlueShield's South Carolina subsidiary companies.
Location:
This position is full time (40 hours/week) Monday-Friday in a typical office environment. Employees are required to have flexibility to work any of our 8-hour scheduled shifts during the hours of 11:30 AM -8:00 PM. Training will be Monday - Friday 8:00 AM - 4:30 PM for approximately 6-8 weeks. This role is located on site at 4101 Percival Road, Columbia SC.
What You'll Do:
Ensures effective customer relations by responding accurately, timely, and courteously to telephone, written, web, or walk-in inquiries. Handles situations which may require adaptation of response or extensive research. Identifies incorrectly processed claims and processes adjustments and reprocessing actions according to department guidelines.
Examines and processes claims and/or non-medical appeals according to business/contract regulations, internal standards and examining guidelines. Enters claims into the claim system after verification of correct coding of procedures and diagnosis codes. Ensures claims are processing according to established quality and production standards.
Identifies complaints and inquiries of a complex level that cannot be resolved following desk procedures and guidelines and refers these to a lead or manager for resolution. Identifies and reports potential fraud and abuse situations.
To Qualify for This Position, You'll Need the Following:
Required Education:
High School Diploma or equivalent
Required Work Experience:
2 years of customer service experience including 1 year of claims or appeals processing experience OR Bachelor's Degree in lieu of work experience.
Required Skills and Abilities:
Good verbal and written communication skills.
Strong customer service skills.
Good spelling, punctuation and grammar skills.
Basic business math proficiency.
Ability to handle confidential or sensitive information with discretion.
Required Software and Tools:
Microsoft office
Our Comprehensive Benefits Package Includes the Following:
We offer our employees great benefits and rewards. You will be eligible to participate in the benefits the first of the month following 28 days of employment.
Subsidized health plans, dental and vision coverage
401K retirement savings plan with company match
Life Insurance
Paid Time Off (PTO)
On-site cafeterias and fitness centers in major locations
Wellness program and healthy lifestyle premium discount
Tuition assistance
Service recognition
Employee Assistance
Discounts to movies, theaters, zoos, theme parks and more
What We can Do for You:
We understand the value of a diverse and inclusive workplace and strive to be an employer where employees across all spectrums have the opportunity to develop their skills, advance their careers and contribute their unique abilities to the growth of our company.
What to Expect Next:
After submitting your application, our recruiting team members will review your resume to ensure you meet the qualifications. This may include a brief telephone interview or email communication with our recruiter to verify resume
Equal Employment Opportunity Statement
BlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age, race, color, national origin, sex, religion, veteran status, disability, weight, sexual orientation, gender identity, genetic information or any other legally protected status. Additionally, as a federal contractor, the company maintains affirmative action programs to promote employment opportunities for individuals with disabilities and protected veterans. It is our policy to provide equal opportunities in all phases of the employment process and to comply with applicable federal, state and local laws and regulations.
We are committed to working with and providing reasonable accommodations to individuals with disabilities, pregnant individuals, individuals with pregnancy-related conditions, and individuals needing accommodations for sincerely held religious beliefs, provided that those accommodations do not impose an undue hardship on the Company.
If you need special assistance or an accommodation while seeking employment, please email ************************ or call ************, ext. 47480 with the nature of your request. We will make a determination regarding your request for reasonable accommodation on a case-by-case basis.
We participate in E-Verify and comply with the Pay Transparency Nondiscrimination Provision. We are an Equal Opportunity Employer. Here's more information.
Some states have required notifications. Here's more information.
$29k-33k yearly est. 3d ago
Tow Driver
AAA Northern California, Nevada and Utah Insurance Exchange 4.1
Phoenix, AZ job
Why Work For Us?
Great Pay - opportunity to participate in AAA discretionary annual incentive plan or other incentive plans depending upon position
401k Matching - $1 for $1 company match up to 6% of eligible earnings per pay period
Benefits - Medical, Dental, Vision, wellness program and more!
Paid Holidays
Paid Time Off - Team Members accrue paid time off monthly. Depending on position, an additional 24 hours per year are earmarked for volunteer activities.
Collaborative Environment - AAA will value your contribution to providing exceptional service to our members
Free AAA Classic Membership
AAA Product Discounts
Tuition Reimbursement Program
.
Summary
Driving and operating of a specific service vehicle (tow trucks, battery service vehicles/light service vehicles), and operating towing equipment for AAA members and for commercial purposes. Performing simple diagnostics/troubleshooting on vehicles. Providing an outstanding customer service experience.
Competitive pay $22.00/hr with the opportunity to earn up to an $1300 A month
Essential Functions
Driving and operating a service vehicle (i.e. flat tire changes, lock-out, fuel delivery services, etc.)
On-scene time interacting with customer/establishing rapport, building relationships, trust and problem solving
Leverages sales skills for offering products and services from AAA to member during service interaction
Utilizing on-board computer, radio communications, and mapping systems
Completion of daily paperwork (i.e. call-logs, battery invoices, cash receipts, etc.)
Knowledge/Skills/Abilities
Clear and proficient verbal and written communication even under pressure
Common knowledge of vehicle components and the common reasons for vehicle failure
Demonstrates problem solving and listening skills to evaluate member safety as well as the ability to discern safety issues and respond appropriately
Ability to drive a manual/automatic shift vehicle
Education & Experience/Licenses & Certification/ Requirements
Must possess a valid driver's license with a safe driving record
Must be at least 21 years of age
Two (2) years of experience in a customer contact role
Education & Training. I.E.: AAA Compliance Training, RPST, TSAAC, Lock-out, PSP, Battery Service Training
Vocational technical automotive training/certification or equivalent experience- Preferred
ASE (Automotive Service Excellence) Certification- Preferred
Work Environment/Physical Requirements
Works outdoors at vehicle sites when servicing vehicles. Lifting and carrying tires and parts, weighing up to 50 pounds, several times a day; bending, kneeling and stooping as required for service calls. Works in all weather and all traffic conditions. Vehicle recovery sites may be wet, messy and hazardous. Service Providers are required to provide a photograph for identification purposes.
#ERS
* $22.00 hourly pay with potential to make up to an additional $1,400 per month with quality and productivity incentives
$1.4k weekly 5d ago
Armed Transportation Officer - Las Vegas, NV
Asset Protection and Security 4.1
Las Vegas, NV job
Asset Protection & Security Services, a 30-year company, with 24 years of those years specializing in detention and transportation, is looking for people to be part of our team. If you meet the requirements or have questions, please contact us. Armed Transportation Officers
Duties: transporting, guarding, and escorting detainees.
Requirements: US citizen, 21 years of age, 3 years' combined experience with either law enforcement, military, or corrections, pass a background check, high school diploma/GED, meet armed security license requirements, CDL preferred, bi-lingual preferred, prior federal clearance preferred, pass a drug test, and be in overall good physical health.
Pay: up to $60.92
Benefits: vacation, sick leave, health insurance options.
Qualified applicants will be considered without regard to their race, color, religion, sex sexual orientation, gender identity, national origin, disability or status as a protected veteran.
$60.9 hourly 3d ago
Benefits Counsel - Health & Welfare ERISA Expert
USI Insurance Services 4.8
Chicago, IL job
A leading insurance brokerage firm located in Chicago seeks a Compliance Specialist to monitor and communicate changing laws related to health and welfare plans. The successful candidate will conduct legal research, develop presentations, and work closely with internal teams and clients. Ideal applicants will have strong leadership, communication, and research skills, along with a J.D. and 4-8 years in compliance issues. Salary is competitive, ranging from $180,000 to $190,000, reflecting skills and experience.
#J-18808-Ljbffr
$58k-85k yearly est. 5d ago
Senior Digital Product Manager, Web & Mobile Experiences
American Family Insurance 4.5
Boston, MA job
A leading insurance company is looking for a Senior Digital Product Manager to lead the development of digital solutions for web and mobile platforms. This role focuses on transforming the customer and agent experience through strategic vision and collaboration with cross-functional teams. The ideal candidate will possess strong product management expertise, a data-driven mindset, and effective leadership skills. This position offers a competitive salary range and comprehensive benefits packages, including medical, dental, and a 401(k) plan.
#J-18808-Ljbffr
$112k-142k yearly est. 2d ago
Quantitative Analytics Solutions Intern
Aflac 4.4
New York, NY job
Opportunity: Intern - Global Investments
Salary Range: $18.75 -$30.00 per hour
Company: Aflac Asset Mgt. LLC
Division: Global Investment
Recruiter: Alisha Hargrove
Worker Designation - This role is hybrid. This means you will be expected to report to one of our Aflac offices located in New York, NY for at least 60% of the work week. You will work from your home (within the continental US) for the remaining portion of the work week. Details of this schedule will be discussed with your leadership.
About Our Company
Aflac Asset Management, LLC, (d.b.a. Aflac Global Investments) is a wholly owned subsidiary of Aflac Incorporated (Aflac). Aflac Global Investments (GI) is located in New York's financial district and is the organization responsible for the overall investment activities of Aflac, Inc. and subsidiaries in Japan, Bermuda, and the U.S. With 150 employees globally, GI seeks investments to maximize long-term returns with a focus on preservation of capital, subject to our asset-liability profile and liquidity and capital requirements. GI has primary investment and asset management responsibility for Aflac's general account consisting of public, private, and growth assets (including strategic partnerships) which generates approximately $3.5 billion a year in net investment income. As of year-end 2024, Aflac's total general account portfolio was approximately $100 billion.
The investment teams support GI's overall goals and objectives by providing market insight and in-depth knowledge of assigned asset classes. GI oversees the strategic deployment of capital for life and supplemental health insurance company balance sheets utilizing both internal teams and external third party asset managers.
Program Overview
The Summer Internship is an intensive 10-week internship program with Global Investments. Quantitative Analytics Solutions.
The intern will gain hands-on exposure to how Aflac's Global Investments division analyzes, allocates, and manages assets across a diverse portfolio, including fixed income, structured products, and private assets.
Work closely with associates to understand how regulatory capital is modeled, how strategic asset-allocation decisions are made, and how financial planning models support long-term investment outcomes.
The intern will collaborate directly with the Quantitative Solutions leader and associates, gaining visibility into real investment decision-making, risk analytics, and end-to-end model development within a highly analytical, fast-paced environment.
Job functional responsibilities include:
Support the Quantitative Analytical Solutions team by contributing to financial models used for strategic asset allocation, regulatory capital analysis, and performance optimization.
Perform data analysis and routine data clean-up to ensure accuracy, consistency, and reliability across key investment datasets.
Assist in building or enhancing quantitative models to evaluate asset-class characteristics, risk-return profiles, and forecasting scenarios.
Partner with team members to help improve model efficiency and overall analytical processes across the Global Investments division.
Written and verbal presentations to assorted stakeholders.
Participate in company/department wide meetings throughout the summer
Additional qualifications include:
working towards a degree in Financial Engineering, Mathematical Finance, Mathematics, or similar quantitative discipline.
Excellent analytical, quantitative, and problem-solving skills.
Strong verbal and written communication skills.
Intermediate to advanced proficiency with MS Office, with an emphasis on Excel and PowerPoint.
knowledge on Python, SQL, Git/GitHub, Snowflake, C++, C#, R, MATLAB preferred.
All candidates must have eligibility to work permanently in the U.S. and must be physically located in the continental U.S. for the duration of internship.
Working time zone is Eastern Standard Time in New York City.
Worker Designation: "hybrid work schedule - minimum of 3 days per week" and excited to have in-person learning for the summer of 2026.
The range on these positions is: $31.25/hr. and is a non-exempt position. The position requires the individual to work 40 hours per week for ~10 weeks based on the company's hybrid work schedule noted above. A housing stipend will be provided for non-local candidates.
This compensation range is specific to the job level and considers the wide range of factors that are considered in making compensation decisions including, but not limited to: education, experience, licensure, certifications, geographic location, and internal equity. The range has been created in good faith based on information known to Aflac at the time of the posting. Compensation decisions are dependent on the circumstances of each case. This salary range does not include any potential incentive pay or benefits, however, such information will be provided separately when appropriate.
We will consider for employment all qualified applicants, including those with a criminal history, in a manner consistent with the requirements of all applicable federal, state, and local laws, including the Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act. Applicants with criminal histories are encouraged to apply.
Nearest Major Market: Manhattan
Nearest Secondary Market: New York City
$18.8-30 hourly 3d ago
Client Relationship Specialist
Brightway 4.4
Charlotte, NC job
About Brightway Established in 2008 Brightway has grown to become one of the largest privately owned propertycasualty insurance distribution companies in the US with more than 350 agencies in 38 states and more than 14 billion in annual premiums Brightway is a purpose and core value driven organization We provide a blueprint for a future proofed life Through our successful model agency owners focus on protecting their clients most important assets through consultation curated choice and confidence While Brightway focuses on our agency owners through back office marketing support and constant learning and development Additionally Brightway builds integrates and launches best in class and proprietary technology to help our agency owners better connect with clients to deepen relationships and drive success Scope The Engagement Center ensures that Brightway clients receive exceptional service This position provides a broad range of insurance related customer service and business development support by cultivating maintaining and enhancing an organizations relationships with its clients & Agency Owners This role contributes to Brightways retention and community building efforts with carriers ensuring seamless service delivery This individual will play a pivotal role in ensuring that clients feel valued and understood which is crucial to fostering long term loyalty and satisfaction Job Responsibilities Client Interaction & Support Manage inbound requests via phone email and other communication channels ensuring timely and effective resolutions Provide exceptional service by addressing inquiries processing requests and resolving concerns with professionalism and efficiency Documents interactions accurately in CRM and other systems Sales & Retention Proactively engage and maintain relationships with clients through outbound calls to offer additional products policy reviews and solutions tailored to their needs Implement upsell and cross sell opportunities to drive business growth while ensuring client satisfaction Drive policy renewals and retention efforts by educating clients on coverage options and benefits Process Improvement & Collaboration Leverage emerging technology to streamline workflows improve efficiency and enhance the client experience Actively participate in training and continuous learning initiatives to stay updated on industry trends and company policies Collaborate with internal teams and external agents to improve service quality and operational effectiveness Skills Licenses Certifications Must obtain a personal lines insurance license within 60 days of employment Strong customer service mindset with a passion for delivering exceptional experiences Ability to learn and effectively use Brightway systems CRM tools and insurance platforms High level of accuracy attention to detail and ability to multitask in a fast paced environment Excellent verbal and written communication skills; ability to simplify complex insurance terms for customers Analytical problem solving skills with the ability to assess customer needs and present logical solutions Demonstrated ability to work both independently and as part of a team contributing to shared goals Tech savvy with a willingness to adopt and leverage new tools and processes Education and Experience This position requires a bachelors degree and 2 4 years experience in a customer service or sales environment Education or experience focused on insurance risk management or entrepreneurship is preferred but not required This position is onsite in Charlotte North Carolina Equal Employment Opportunity Brightway Insurance is committed to creating a diverse and inclusive workplace that values and respects the contributions of all individuals We are an equal opportunity employer and do not discriminate based on race color national origin sex age disability religion sexual orientation gender identity or any other characteristic protected by applicable law We believe that a diverse workforce is essential to our success and fosters innovation creativity and collaboration We are dedicated to ensuring that our hiring promotion and training practices reflect this commitment We encourage applications from individuals of all backgrounds and experiences and look forward to building a diverse team that reflects the communities we serve
$36k-58k yearly est. 3d ago
Investment Analyst - Lincoln, NE
Ameritas 4.7
Lincoln, NE job
A unique opportunity combining both fundamental financial analysis and field sales force facing communication and presentation skills. This position will perform fundamental analysis on a full spectrum of asset classes on both existing and potential investments. Make investment recommendations to align portfolios to parameters identified by registered representatives.
This position develops and maintains relationships with both internal and external parties. Help to present, market, and positively position Ameritas Investment Partners managed programs to registered representatives and their clients.
This is a hybrid role working partially in-office (Lincoln, NE) and partially from home.
What you do:
Analyze existing and potential portfolios including mutual funds, stocks, bonds, ETF's, etc.
Engage in portfolio management and model management with both a retail and institutional mindset
Perform securities analysis across the spectrum of asset classes
Maintain effective dialogue with portfolio managers, internal partners, and external field registered representatives
Assist in performing special investment or reporting projects as needed
Assist in client reporting as needed
Meet with representatives and clients face to face and present investment concepts in a professional manner
What you bring:
Bachelor's Degree in a related field of study (such as Finance) required.
2 years of relevant securities analysis and/or portfolio management experience preferred.
Progress toward or active pursuit of CFA or CFP designation required.
FINRA series 7 and the series 63/65 or 66 preferred. Must be fully licensed with the same within 12 months of joining in role.
Previous experience with Tamarac, Salesforce, and Wealthscape desired.
What we offer:
A meaningful mission. Great benefits. A vibrant culture
Ameritas is an insurance, financial services and employee benefits provider Our purpose is fulfilling life. It means helping all kinds of people, at every age and stage, get more out of life.
At Ameritas, you'll find energizing work challenges. Flexible hybrid work options. Time for family and community. But dig deeper. Benefits at Ameritas cover things you expect -- and things you don't:
Ameritas Benefits
For your money:
* 401(k) Retirement Plan with company match and quarterly contribution.
* Tuition Reimbursement and Assistance.
* Incentive Program Bonuses.
* Competitive Pay.
For your time:
* Flexible Hybrid work.
* Thrive Days - Personal time off.
* Paid time off (PTO).
For your health and well-being:
* Health Benefits: Medical, Dental, Vision.
* Health Savings Account (HSA) with employer contribution.
* Well-being programs with financial rewards.
* Employee assistance program (EAP).
For your professional growth:
* Professional development programs.
* Leadership development programs.
* Employee resource groups.
* StrengthsFinder Program.
For your community:
* Matching donations program.
* Paid volunteer time- 8 hours per month.
For your family:
* Generous paid maternity leave and paternity leave.
* Fertility, surrogacy, and adoption assistance.
* Backup child, elder and pet care support.
An Equal Opportunity Employer
Ameritas has a reputation as a company that cares, and because everyone should feel safe bringing their authentic, whole self to work, we're committed to an inclusive culture and diverse workplace, enriched by our individual differences. We are an Equal Opportunity/Affirmative Action Employer that hires based on qualifications, positive attitude, and exemplary work ethic, regardless of sex, race, color, national origin, religion, age, disability, veteran status, genetic information, marital status, sexual orientation, gender identity or any other characteristic protected by law.
Application Deadline
This position will be open for a minimum of 3 business days or until filled.
This position is not open to individuals who are temporarily authorized to work in the U.S.
About this Position's Pay The pay range posted reflects a nationwide minimum to maximum covering all potential locations where the position may be filled. The final determination on pay for any position will be based on multiple factors including role, career level, work location, skill set, and candidate level of experience to ensure pay equity within the organization. This position will be eligible to participate in our comprehensive benefits package (see above for details). This position will be eligible to participate in our Short-Term Incentive Plan with the annual target defined by the plan. Job Details Pay Range Pay RangeThe estimated pay range for this job. Disclosing pay information promotes competitive and equitable pay.
The actual pay rate will depend on the person's qualifications and experience. $57,947.00 - $92,716.00 / year Pay Transparency Pay transparency is rooted in principles of fairness, equity, and accountability within the workplace. Sharing pay ranges for job postings is one way Ameritas shows our commitment to equitable compensation practices.
$57.9k-92.7k yearly 3d ago
Flatbed Tow Service Driver
AAA Northern California, Nevada & Utah 4.1
Sparks, NV job
Driving and operating of a specific service vehicle (tow trucks, battery service vehicles/light service vehicles), and operating towing equipment for AAA members and for commercial purposes. Performing simple diagnostics/troubleshooting on vehicles. Driver, Tow, Service, Vehicle
$35k-42k yearly est. 4d ago
2026 Summer Global Investments Intern- Investment Compliance
Aflac 4.4
New York, NY job
Opportunity: Intern - Global Investments
Salary Range: $18.75 -$30.00 per hour
Company: Aflac Asset Mgt. LLC
Division: Global Investment
Recruiter: Alisha Hargrove
Worker Designation - This role is hybrid. This means you will be expected to report to one of our Aflac offices located in New York, NY for at least 60% of the work week. You will work from your home (within the continental US) for the remaining portion of the work week. Details of this schedule will be discussed with your leadership.
About Our Company
Aflac Asset Management, LLC, (d.b.a. Aflac Global Investments) is a wholly owned subsidiary of Aflac Incorporated (Aflac). Aflac Global Investments (GI) is located in New York's financial district and is the organization responsible for the overall investment activities of Aflac, Inc. and subsidiaries in Japan, Bermuda, and the U.S. With 150 employees globally, GI seeks investments to maximize long-term returns with a focus on preservation of capital, subject to our asset-liability profile and liquidity and capital requirements. GI has primary investment and asset management responsibility for Aflac's general account consisting of public, private, and growth assets (including strategic partnerships) which generates approximately $3.5 billion a year in net investment income. As of year-end 2024, Aflac's total general account portfolio was approximately $100 billion.
The investment teams support GI's overall goals and objectives by providing market insight and in-depth knowledge of assigned asset classes. GI oversees the strategic deployment of capital for life and supplemental health insurance company balance sheets utilizing both internal teams and external third party asset managers
Program Overview
The summer internship is an intensive 10-week virtual program within the Investment Compliance team, a team responsible for working with teams throughout the organization to ensure that business activities are conducted within regulatory guidelines and organizational parameters.
The Intern will gain valuable experience in investment compliance, while also learning about insurance asset management and the industry.
The Intern will benefit from exposure to Aflac Global Investments platforms and systems, with emphasis on compliance technologies and solutions.
The Intern will interact with Senior Management and will present their project to an audience of key stakeholders including analysts, investment professionals, and Senior Management.
Job functional responsibilities include:
Monitor and recommend appropriate controls to cover non-programmable guideline restrictions on a timely basis
Provide research on investment compliance related issues.
Review, interpret and summarize investment guidelines for new mandates.
Work closely with Aflac US and Japan Operations, Risk and Legal teams to develop and support control functions and exception reporting.
Ensure that identified errors, improper conduct, compliance exceptions to regulatory or policy requirements receive appropriate corrective action.
Interact collegially and professionally with other members of the investment compliance and legal groups as well as well as other departments such as Trading, Credit, Portfolio, External Management, Enterprise-Wide Risk Management, Accounting, Actuarial, Tax, IT, HR, etc.
Participate in company /department wide meetings throughout the summer.
Written and verbal presentations to assorted stakeholders
Additional qualifications include:
GPA of 3.0 or above preferred
Excellent analytical, quantitative, and problem solving skills
Strong verbal and written communication skills
Demonstrated leadership, interpersonal, and relationship management skills
Basic understanding of financial statements
Intermediate to advanced proficiency with MS Office, with an emphasis on Excel and PowerPoint
All candidates must have eligibility to work permanently in the U.S. and must be physically located in the continental U.S. for the duration of internship.
Working time zone is Eastern Standard Time in New York City.
Worker Designation: "hybrid work schedule - minimum of 3 days per week" and excited to have in-person learning for the summer of 2026.
The range on these positions is: $18.75-$31.25/hr. and is a non-exempt position. The position requires the individual to work 40 hours per week for ~10 weeks based on the company's hybrid work schedule noted above. A housing stipend will be provided for non-local candidates.
This compensation range is specific to the job level and considers the wide range of factors that are considered in making compensation decisions including, but not limited to: education, experience, licensure, certifications, geographic location, and internal equity. The range has been created in good faith based on information known to Aflac at the time of the posting. Compensation decisions are dependent on the circumstances of each case. This salary range does not include any potential incentive pay or benefits, however, such information will be provided separately when appropriate.
We will consider for employment all qualified applicants, including those with a criminal history, in a manner consistent with the requirements of all applicable federal, state, and local laws, including the Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act. Applicants with criminal histories are encouraged to apply.
Nearest Major Market: Manhattan
Nearest Secondary Market: New York City
$18.8-30 hourly 3d ago
Claims Customer Service Advocate II
Bluecross Blueshield of South Carolina 4.6
Columbia, SC job
Responsible for responding to customer inquiries. Inquiries may be non-routine and require deviation from standard screens, scripts, and procedures. Performs research as needed to resolve inquiries. Reviews and adjudicates claims and/or non-medical appeals. Determines whether to return, deny or pay claims following organizational policies and procedures.
Description
Location: This position is full-time (40-hours/week) Monday-Friday in a typical office environment. This role is located on-site at 4101 Percival Rd, Columbia, SC 29229
What You'll Do:
Ensure effective customer relations by responding accurately, timely, and courteously to telephone, written, web, or walk-in inquiries. Handles situations which may require adaptation of response or extensive research. Accurately documents inquiries.
Initiate or processes adjustments or perform other research as needed to resolve inquiries. Coordinates with other departments to resolve problems. Responds to, research and/or assists with priority inquiries and special projects as required by management.
Provide feedback to management regarding customer problems, questions and needs. Maintains accurate records on complaints and/or other customer comments and makes recommendations for changes to management. Follows through on complaints until resolved or reports to management as needed.
Maintain basic knowledge of quality work instructions and company policies. Assists with process improvements through the recommendation of changes in procedures and techniques discovered during daily operations. Maintains all departmental productivity, quality, and timeliness standards.
Assist with the training of new employees and cross training of coworkers.
To Qualify For This Position, You'll Need The Following:
Required Education: High School Diploma or equivalent
Required Work Experience: 1 year of claims processing or customer service experience OR Bachelor's Degree in lieu of work experience.
Required Skills and Abilities: Excellent verbal and written communication skills. Proficient spelling, punctuation, and grammar. Strong human relations and organizational skills. Ability to handle high stress situations. Good judgment. Ability to handle confidential or sensitive information with discretion. Ability to learn and operate multiple computer systems effectively and efficiently.
Required Software and Tools: Basic computer operating skills. Standard office equipment.
We Prefer You Have:
Preferred Education: Associate Degree
Preferred Work Experience: 3 years-of customer service or call center experience.
Preferred Software and Other Tools: Knowledge of word processing, spreadsheet, and database software.
Our Comprehensive Benefits Package Includes The Following:
We offer our employees great benefits and rewards. You will be eligible to participate in the benefits the first of the month following 28 days of employment.
Subsidized health plans, dental and vision coverage
401k retirement savings plan with company match
Life Insurance
Paid Time Off (PTO)
On-site cafeterias and fitness centers in major locations
Education Assistance
Service Recognition
National discounts to movies, theaters, zoos, theme parks and more
What We Can Do for You:
We understand the value of a diverse and inclusive workplace and strive to be an employer where employees across all spectrums have the opportunity to develop their skills, advance their careers and contribute their unique abilities to the growth of our company.
What To Expect Next:
After submitting your application, our recruiting team members will review your resume to ensure you meet the qualifications. This may include a brief telephone interview or email communication with our recruiter to verify resume specifics and salary requirements.
Equal Employment Opportunity Statement
BlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age, race, color, national origin, sex, religion, veteran status, disability, weight, sexual orientation, gender identity, genetic information or any other legally protected status. Additionally, as a federal contractor, the company maintains affirmative action programs to promote employment opportunities for individuals with disabilities and protected veterans. It is our policy to provide equal opportunities in all phases of the employment process and to comply with applicable federal, state and local laws and regulations.
We are committed to working with and providing reasonable accommodations to individuals with disabilities, pregnant individuals, individuals with pregnancy-related conditions, and individuals needing accommodations for sincerely held religious beliefs, provided that those accommodations do not impose an undue hardship on the Company.
If you need special assistance or an accommodation while seeking employment, please email ************************ or call ************, ext. 47480 with the nature of your request. We will make a determination regarding your request for reasonable accommodation on a case-by-case basis.
We participate in E-Verify and comply with the Pay Transparency Nondiscrimination Provision. We are an Equal Opportunity Employer. Here's more information.
Some states have required notifications. Here's more information.
$29k-33k yearly est. 3d ago
Armed Transportation Officer - Reno, NV
Asset Protection and Security 4.1
Reno, NV job
Asset Protection & Security Services, a 30-year company, with 24 years of those years specializing in detention and transportation, is looking for people to be part of our team. If you meet the requirements or have questions, please contact us. Armed Transportation Officers
Duties: transporting, guarding, and escorting detainees.
Requirements: US citizen, 21 years of age, 3 years' combined experience with either law enforcement, military, or corrections, pass a background check, high school diploma/GED, meet armed security license requirements, CDL preferred, bi-lingual preferred, prior federal clearance preferred, pass a drug test, and be in overall good physical health.
Pay: up to $58.89
Benefits: vacation, sick leave, health insurance options.
Qualified applicants will be considered without regard to their race, color, religion, sex sexual orientation, gender identity, national origin, disability or status as a protected veteran.
$58.9 hourly 8d ago
Employee Benefits Counsel/ ERISA Attorney (Chicago area required)
USI Insurance Services 4.8
Chicago, IL job
General Description
Responsible for monitoring and communicating ongoing and changing laws affecting health and welfare plans, including ACA, ERISA, the Code, HIPAA, and COBRA. The individual in this role will be responsible for the development and presentation of materials on various health and welfare compliance related issues to internal sales teams, as well as external clients. We are looking for someone to be located in the Chicago area.
Responsibilities
Establish effective working relationships with internal partners, clients and carriers
Will function as part of a national team of Employee Benefit Attorneys to meet the overall objectives for the health and welfare compliance team
Research, read, evaluate and edit articles, alerts and other materials for publication or distribution to internal and external clients
Gathers material, performs research, and assists client service team in the formulation of strategy to solve client problems related to ERISA, ACA, the Code, HIPAA and state issues affecting health and welfare plans
Develop and maintain compliance education tools for health and welfare compliance
Create and deliver presentations to internal staff and to external clients and prospects.
Monitor and identify legal developments such as relevant statutes, regulations, case law and legal articles affecting employee benefit plans
Maintain and update compliance library resources, including cross checking and validating that information is up-to date
Knowledge, Skills and Abilities
Must be a self-starter, and demonstrate cooperation and collaboration in team settings.
Ability to work with a diverse set of individuals and personalities.
Keeps informed regarding industry information, new product information and technology to continuously improve knowledge and performance.
Ability to work in a fast paced environment with minimal instruction and a high degree of accuracy.
Sets priorities and manages workflow to ensure efficient, timely and accurate production of tools and materials.
Able to quickly assess and learn organizational roles, responsibilities and process flows.
Maintain a cordial and effective relationship with internal clients, team members and vendors
Interact with others effectively by utilizing good communication skills, cooperating purposefully and providing information and guidance, as needed, to achieve the business goals of the company.
College degree and J.D. required.
4 - 8 years experience in working on compliance issues of employer-sponsored welfare benefits plans. Prior experience in employee benefits law or experience in compliance consulting on these issues is required.
Must be proficient with computers and quickly competent with new technology tools. Specifically, must have full competence with MS Office Suite products and Adobe products
Must have background and thorough understanding of the various laws that impact health and welfare plans including ACA, ERISA, COBRA, HIPAA, FMLA, Internal Revenue Code and insurance laws that affect these programs.
Must portray strong leadership skills.
Must be comfortable in a public speaking environment and demonstrate ability to convey complex information in a simple and organized format to a wide variety of audiences.
Ability to communicate orally and in writing with others to explain complex issues and interpret complex information, and responds appropriately.
Strong research and writing skills and experience with interpreting statutes and regulations.
Remains informed regarding industry information and new product information.
Must have strong interpersonal and verbal skills.
Must have strong organizational and time management skills.
Some travel required 10-20%.
Why USI?
With approximately $3 billion in revenue and over 10,500 associates across approximately 200 offices nationwide, USI is one of the largest insurance brokerage and consulting firms in the world. At USI, we have created one of the most dynamic personal and professional development cultures in the industry. We invest heavily in our associates, and we take pride in celebrating their growth and success through our one-of-a-kind employee reward and recognition programs.
Unrivaled Resources and Support
What truly distinguishes USI as a premier insurance brokerage and consulting firm is the USI ONE Advantage , a game-changing value proposition that delivers to clients a robust set of risk management and benefit solutions with bottom-line financial impact. USI ONE represents Omni, Network, Enterprise-the three key elements that set USI apart from the competition. Through USI ONE, we develop strategic, timely, and effective risk management and benefit programs in terms that are easy to understand, and we demonstrate how the solutions can have a positive economic impact.
Industry-Leading Programs, Rewards, and Recognition
In addition to competitive pay, incentives, and benefits, USI recognizes associates through our Summit Awards program, rewarding excellence in those who build our brand each day. USI offers employee programs that recognize outstanding achievement and help our associates lead healthy, productive lives. We turn care into action with our award-winning wellness program, college scholarships for associates' children, and financial help in times of need.
Deep Community Engagement
We are committed to giving back to our local communities and supporting a culture of environmental sustainability. From sharing our time, talent, and resources to support local non-profit organizations, animal shelters, and environmental beautification and restoration projects - to partnering with eco-conscious vendors and taking steps to reduce our own environmental footprint - we're working together as ONE to build a better future.
Committed to a Diverse and Inclusive Workplace
Our award‑winning I'm With U diversity and inclusion program educates our associates to help them better understand and serve our clients, prospects, fellow team members, and local communities through curated education and training resources, employee support programs, and community outreach initiatives to build a more diverse, equitable, and inclusive culture.
Nationally Recognized as a Top Insurance Employer
Recognized as one of Insurance Business America's Top Insurance Employers eight consecutive years (2018-2025).
Named to Business Insurance's annual list of the Best Places to Work in Insurance six years in a row (2020-2025).
Named to Fortune's Best Workplaces in Financial Services & Insurance list for the last two years (2024-2025).
Certified as a Great Place To Work two years in a row (2024-2025).
USI is committed to providing a full-suite of competitive benefits for our growing population and its diverse needs. We offer a wide range of health, welfare and financial benefits including medical, wellness, dental and vision, 401(k), flexible spending and health savings accounts, short and long-term disability, life insurance and other unique employer-sponsored and voluntary programs. USI also offers a generous paid time off policy, paid family leave benefit as well as paid holiday time .
Actual salary is dependent on skill set and experience, with an opportunity for a monthly incentive bonus, commissions, and equity program. USI is committed to providing a full-suite of competitive benefits for our growing population and its diverse needs. We offer a wide range of health, welfare, and financial benefits, including medical, wellness, dental and vision, 401(k), flexible spending and health savings accounts, short and long-term disability, life insurance, and other unique employer-sponsored and voluntary programs. USI also offers paid family leave benefits as well as paid holiday time. $180,000- 190,000.
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$58k-85k yearly est. 5d ago
Client Relationship Specialist
Brightway Insurance 4.4
Charlotte, NC job
About Brightway Established in 2008, Brightway has grown to become one of the largest privately-owned property/casualty insurance distribution companies in the U.S. with more than 350 agencies in 38 states and more than $1.4 billion in annual premiums. Brightway is a purpose and core value-driven organization. We provide a blueprint for a future-proofed life. Through our successful model, agency owners focus on protecting their clients' most important assets through consultation, curated choice, and confidence. While Brightway focuses on our agency owners through back office, marketing support, and constant learning and development. Additionally, Brightway builds, integrates, and launches best-in-class and proprietary technology to help our agency owners better connect with clients to deepen relationships and drive success.
Scope
The Engagement Center ensures that Brightway clients receive exceptional service. This position provides a broad range of insurance-related customer service and business development support, by cultivating, maintaining, and enhancing an organization's relationships with its clients & Agency Owners. This role contributes to Brightway's retention, and community-building efforts with carriers, ensuring seamless service delivery. This individual will play a pivotal role in ensuring that clients feel valued and understood, which is crucial to fostering long-term loyalty and satisfaction.
Job Responsibilities
Client Interaction & Support:
Manage inbound requests via phone, email, and other communication channels, ensuring timely and effective resolutions.
Provide exceptional service by addressing inquiries, processing requests, and resolving concerns with professionalism and efficiency.
Documents interactions accurately in CRM and other systems.
Sales & Retention:
Proactively engage and maintain relationships with clients through outbound calls to offer additional products, policy reviews, and solutions tailored to their needs.
Implement upsell and cross-sell opportunities to drive business growth while ensuring client satisfaction.
Drive policy renewals and retention efforts by educating clients on coverage options and benefits.
Process Improvement & Collaboration:
Leverage emerging technology to streamline workflows, improve efficiency, and enhance the client experience.
Actively participate in training and continuous learning initiatives to stay updated on industry trends and company policies.
Collaborate with internal teams and external agents to improve service quality and operational effectiveness.
Skills, Licenses, Certifications
Must obtain a personal lines insurance license within 60 days of employment
Strong customer service mindset with a passion for delivering exceptional experiences.
Ability to learn and effectively use Brightway systems, CRM tools, and insurance platforms
High level of accuracy, attention to detail, and ability to multitask in a fast-paced environment.
Excellent verbal and written communication skills; ability to simplify complex insurance terms for customers
Analytical problem-solving skills with the ability to assess customer needs and present logical solutions.
Demonstrated ability to work both independently and as part of a team, contributing to shared goals.
Tech-savvy with a willingness to adopt and leverage new tools and processes.
Education and Experience
This position requires a bachelor's degree and 2-4 years' experience in a customer service or sales environment. Education or experience focused on insurance, risk management or entrepreneurship is preferred, but not required.
This position is onsite in Charlotte, North Carolina.
Equal Employment Opportunity:
Brightway Insurance is committed to creating a diverse and inclusive workplace that values and respects the contributions of all individuals. We are an equal opportunity employer and do not discriminate based on race, color, national origin, sex, age, disability, religion, sexual orientation, gender identity, or any other characteristic protected by applicable law.
We believe that a diverse workforce is essential to our success and fosters innovation, creativity, and collaboration. We are dedicated to ensuring that our hiring, promotion, and training practices reflect this commitment. We encourage applications from individuals of all backgrounds and experiences and look forward to building a diverse team that reflects the communities we serve.
$36k-58k yearly est. 3d ago
Flatbed Tow Service Driver - No Experience Required
AAA Northern California, Nevada and Utah Insurance Exchange 4.1
Sparks, NV job
Why Work For Us?
Great Pay - opportunity to participate in AAA discretionary annual incentive plan or other incentive plans depending upon position
401k Matching - $1 for $1 company match up to 6% of eligible earnings per pay period
Benefits - Medical, Dental, Vision, wellness program and more!
Paid Holidays
Paid Time Off - Team Members accrue paid time off monthly. Depending on position, an additional 24 hours per year are earmarked for volunteer activities.
Collaborative Environment - AAA will value your contribution to providing exceptional service to our members
Free AAA Classic Membership
AAA Product Discounts
Tuition Reimbursement Program
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Summary
Driving and operating of a specific service vehicle (tow trucks, battery service vehicles/light service vehicles), and operating towing equipment for AAA members and for commercial purposes. Performing simple diagnostics/troubleshooting on vehicles. Providing an outstanding customer service experience. No experience needed! We will train the right person. Will work a Swing shift w/weekends. Bonus opportunities!
Essential Functions
Driving and operating a service vehicle (i.e. flat tire changes, lock-out, fuel delivery services, etc.)
On-scene time interacting with customer/establishing rapport, building relationships, trust and problem solving
Leverages sales skills for offering products and services from AAA to member during service interaction
Utilizing on-board computer, radio communications, and mapping systems
Completion of daily paperwork (i.e. call-logs, battery invoices, cash receipts, etc.)
Knowledge/Skills/Abilities
Clear and proficient verbal and written communication even under pressure
Common knowledge of vehicle components and the common reasons for vehicle failure
Demonstrates problem solving and listening skills to evaluate member safety as well as the ability to discern safety issues and respond appropriately
Ability to drive a manual/automatic shift vehicle
Education & Experience/Licenses & Certification/ Requirements
Must possess a valid driver's license with a safe driving record
Two (2) years of experience in a customer contact role
Education & Training. I.E.: AAA Compliance Training, RPST, TSAAC, Lock-out, PSP, Battery Service Training
Vocational technical automotive training/certification or equivalent experience- Preferred
ASE (Automotive Service Excellence) Certification- Preferred
Work Environment/Physical Requirements
* Works outdoors at vehicle sites when servicing vehicles. Lifting and carrying tires and parts, weighing up to 50 pounds, several times a day; bending, kneeling and stooping as required for service calls. Works in all weather and all traffic conditions. Vehicle recovery sites may be wet, messy and hazardous. Service Providers are required to provide a photograph for identification purposes.
#ERS
* $22.75 hourly pay with potential to make up to an additional $1,400 per month with quality and productivity incentives
$35k-42k yearly est. 4d ago
Armed Transportation Officer - Salme, OR
Asset Protection and Security 4.1
Salem, OR job
Asset Protection & Security Services, a 30-year company, with 24 years of those years specializing in detention and transportation, is looking for people to be part of our team. If you meet the requirements or have questions, please contact us. Armed Transportation Officers
Duties: transporting, guarding, and escorting detainees.
Requirements: US citizen, 21 years of age, 3 years' combined experience with either law enforcement, military, or corrections, pass a background check, high school diploma/GED, meet armed security license requirements, CDL required with passenger endorsement , air break endorsement required, bi-lingual preferred, prior federal clearance preferred, pass a drug test, and be in overall good physical health.
Pay: $45 Hourly
Benefits: vacation, sick leave, health insurance options.
Qualified applicants will be considered without regard to their race, color, religion, sexual orientation, gender identity, national origin, disability or status as a protected veteran.
$45 hourly 3d ago
2026 Summer Global Investments Intern- Investment Compliance
Aflac, Inc. 4.4
New York, NY job
Opportunity: Intern - Global Investments Salary Range: $18.75 -$30.00 per hour Company: Aflac Asset Mgt. LLC Division: Global Investment Recruiter: Alisha Hargrove Job Posting End Date: 2/9/2026 Worker Designation This role is hybrid. This means yo Investment, Compliance, Summer, Intern, Global, Management, Business Services
$18.8-30 hourly 3d ago
FCMB Claims Customer Service Advocate II
Bluecross Blueshield of South Carolina 4.6
Columbia, SC job
PGBA - is a subsidiary company of BlueCross BlueShield of South Carolina.
Government Clearance: This position requires the ability to obtain a security clearance, which requires applicants to be a U.S. Citizen.
SCA Benefit Requirements: BlueCross BlueShield of South Carolina and its subsidiary companies have contracts with the federal government subject to the Service Contract Act (SCA). Under the McNamara-O'Hara Service Contract Act (SCA), employees are required to enroll in health insurance benefits regardless of other insurance coverage. Employees will receive supplemental pay until they are enrolled in health benefits 28 days after the hire date.
What You'll Do:
Responds to written and/or telephone inquiries according to desk procedures, ensuring that contract standards and objectives for timeliness, productivity, and quality are met. Accurately documents inquiries. Identifies incorrectly processed claims and processes adjustments and reprocessing actions according to department guidelines.
Examines and processes claims and/or non-medical appeals according to business/contract regulations, internal standards and examining guidelines. Enters claims into the claim system after verification of correct coding of procedures and diagnosis codes. Ensures claims are processing according to established quality and production standards.
Identifies complaints and inquiries of a complex level that cannot be resolved following desk procedures and guidelines and refers these to a lead or manager for resolution. Identifies and promptly reports and/or refers suspected fraudulent activities and system errors to the appropriate departments.
To Qualify for This Position, You'll Need the Following:
Required Education:
A High School Diploma or equivalent
Required Work Experience:
1-year of experience including 1-year claims/appeals processing, customer service, or other related support area OR bachelor's degree in lieu of work experience.
Required Skills and Abilities:
Good Verbal and Written Communication Skills
Strong Customer Service Skills
Good Spelling, Punctuation and Grammar Skills.
Basic Business Math Proficiency.
Ability to Manage Confidential or Sensitive Information with Discretion.
Required Software and Tools:
Microsoft Office.
What We Prefer that you Have the Following:
Associate degree
(2) years-of claims processing or call center experience.
Knowledge of word processing, spreadsheet, and database software.
Our comprehensive benefits package includes the following:
We offer our employees great benefits and rewards. You will be eligible to participate in the benefits the first of the month following 28 days of employment.
Subsidized health plans, dental and vision coverage
401K retirement savings plan with company match
Life Insurance
Paid Time Off (PTO)
On-site cafeterias and fitness centers in major locations
Wellness program and healthy lifestyle premium discount
Tuition assistance
Service recognition
Employee Assistance
Discounts to movies, theaters, zoos, theme parks and more
What We can Do for You:
We understand the value of a diverse and inclusive workplace and strive to be an employer where employees across all spectrums have the opportunity to develop their skills, advance their careers and contribute their unique abilities to the growth of our company.
What to Expect Next:
After submitting your application, our recruiting team members will review your resume to ensure you meet the qualifications. This may include a brief telephone interview or email communication with our recruiter to verify resume specifics and salary requirements.
Management will conduct interviews with those candidates who qualify, with prioritization given to those candidates who demonstrate the required qualifications.
Equal Employment Opportunity Statement
BlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age, race, color, national origin, sex, religion, veteran status, disability, weight, sexual orientation, gender identity, genetic information or any other legally protected status. Additionally, as a federal contractor, the company maintains affirmative action programs to promote employment opportunities for individuals with disabilities and protected veterans. It is our policy to provide equal opportunities in all phases of the employment process and to comply with applicable federal, state and local laws and regulations.
We are committed to working with and providing reasonable accommodations to individuals with disabilities, pregnant individuals, individuals with pregnancy-related conditions, and individuals needing accommodations for sincerely held religious beliefs, provided that those accommodations do not impose an undue hardship on the Company.
If you need special assistance or an accommodation while seeking employment, please email ************************ or call ************, ext. 47480 with the nature of your request. We will make a determination regarding your request for reasonable accommodation on a case-by-case basis.
We participate in E-Verify and comply with the Pay Transparency Nondiscrimination Provision. We are an Equal Opportunity Employer. Here's more information.
Some states have required notifications. Here's more information.
$29k-33k yearly est. 2d ago
Client Relationship Specialist
Brightway 4.4
Jacksonville, FL job
About Brightway Established in 2008 Brightway is proud to be one of the fastest growing insurance agency systems in the United States With over 350 franchises spanning 35 states and an impressive 13 billion in annual premiums we rank among the nations largest privately owned property and casualty insurance distribution companies We support our agency owners with comprehensive back office services marketing resources and continuous learning and development We are embarking on the next stage of our customer centric growth driven by innovation from our talented associates and the application of cutting edge technologies This growth has opened doors for creative thinkers who thrive in a diverse and collaborative culture As a Brightway team member youll engage in exciting projects that are reshaping the industry working alongside a dedicated team committed to delivering exceptional customer service and safeguarding our clients most valuable assets Scope The Engagement Center ensures that Brightway clients receive exceptional service This position provides a broad range of insurance related customer service and business development support by cultivating maintaining and enhancing an organizations relationships with its clients & Agency Owners This role contributes to Brightways retention and community building efforts with carriers ensuring seamless service delivery This individual will play a pivotal role in ensuring that clients feel valued and understood which is crucial to fostering long term loyalty and satisfaction Job Responsibilities Client Interaction & Support Manage inbound requests via phone email and other communication channels ensuring timely and effective resolutions Provide exceptional service by addressing inquiries processing requests and resolving concerns with professionalism and efficiency Documents interactions accurately in CRM and other systems Sales & Retention Proactively engage and maintain relationships with clients through outbound calls to offer additional products policy reviews and solutions tailored to their needs Implement upsell and cross sell opportunities to drive business growth while ensuring client satisfaction Drive policy renewals and retention efforts by educating clients on coverage options and benefits Process Improvement & Collaboration Leverage emerging technology to streamline workflows improve efficiency and enhance the client experience Actively participate in training and continuous learning initiatives to stay updated on industry trends and company policies Collaborate with internal teams and external agents to improve service quality and operational effectiveness Skills Licenses Certifications Must obtain a personal lines insurance license within 60 days of employment Strong customer service mindset with a passion for delivering exceptional experiences Ability to learn and effectively use Brightway systems CRM tools and insurance platforms High level of accuracy attention to detail and ability to multitask in a fast paced environment Excellent verbal and written communication skills; ability to simplify complex insurance terms for customers Analytical problem solving skills with the ability to assess customer needs and present logical solutions Demonstrated ability to work both independently and as part of a team contributing to shared goals Tech savvy with a willingness to adopt and leverage new tools and processes Education and Experience This position requires a bachelors degree and 2 4 years experience in a customer service or sales environment Education or experience focused on insurance risk management or entrepreneurship is preferred but not required This position is onsite in Jacksonville Florida Equal Employment Opportunity Brightway Insurance is committed to creating a diverse and inclusive workplace that values and respects the contributions of all individuals We are an equal opportunity employer and do not discriminate based on race color national origin sex age disability religion sexual orientation gender identity or any other characteristic protected by applicable law We believe that a diverse workforce is essential to our success and fosters innovation creativity and collaboration Our goal is to provide a work environment that is free from discrimination and harassment where everyone has an equal opportunity to succeed and grow