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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Poway, CA | $45,907 | $22.07 |
| 2 | Washington, DC | $45,540 | $21.89 |
| 3 | Renton, WA | $44,321 | $21.31 |
| 4 | Boston, MA | $41,918 | $20.15 |
| 5 | Minneapolis, MN | $41,732 | $20.06 |
| 6 | Marlton, NJ | $41,588 | $19.99 |
| 7 | Woodbury, NY | $41,451 | $19.93 |
| 8 | New Haven, CT | $41,386 | $19.90 |
| 9 | Tucson, AZ | $41,055 | $19.74 |
| 10 | Denver, CO | $40,723 | $19.58 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customer Service Expert | $61,954 | $30 | - |
| 2 | Customer Service Senior Associate | $54,048 | $26 | - |
| 3 | Customs Consultant | $52,832 | $25 | - |
| 4 | Service Consultant | $50,216 | $24 | - |
| 5 | Customer Service Professional | $47,264 | $23 | - |
| 6 | Customer Sales Specialist | $45,980 | $22 | - |
| 7 | Customer Service Representative Supervisor | $45,891 | $22 | - |
| 8 | Customer Experience Associate | $45,318 | $22 | - |
| 9 | Import Customer Service Manager | $44,423 | $21 | - |
| 10 | Customer Service Reprensentative | $44,288 | $21 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | USAA | $40,014 | $19 | 3 |
| 2 | Sentry | $39,510 | $19 | 12 |
| 3 | Government Employee Benefits, LLC | $39,469 | $19 | - |
| 4 | Amica Insurance | $39,453 | $19 | 6 |
| 5 | Esurance | $39,440 | $19 | - |
| 6 | The Travelers Companies | $39,262 | $19 | - |
| 7 | Crawford & Company | $39,179 | $19 | 7 |
| 8 | Fred Loya Insurance | $38,900 | $19 | - |
| 9 | 21st Century Insurance | $38,873 | $19 | - |
| 10 | State Farm Insurance Agency | $38,218 | $18 | 2 |
| 11 | Unitedheath Group | $38,084 | $18 | 1 |
| 12 | National General Insurance | $37,985 | $18 | - |
| 13 | Safeco Insurance | $37,967 | $18 | - |
| 14 | Allstate | $37,798 | $18 | 56 |
| 15 | California Casualty | $37,758 | $18 | - |
| 16 | Progressive | $37,096 | $18 | - |
| 17 | Nationwide | $36,218 | $17 | 7 |
| 18 | Blue Cross Blue Shield of North Carolina | $35,961 | $17 | - |
| 19 | State Farm | $35,872 | $17 | 14 |
| 20 | Bankers Life Insurance Company | $31,937 | $15 | - |