Gemologist job description

OUR STORY AND HOW YOU CAN HELP CONTRIBUTE

Everything But The House (EBTH) is a revolutionary marketplace, making it easier to find or sell secondhand goods, headquartered in Cincinnati, OH. EBTH was born out of a passion for helping people via a full-service approach to consignment; revolutionizing how homeowners, estate managers, dealers and collectors connect with a world of shoppers seeking rare and wonderful things. Each day the global auction platform unleashes an ever-changing assortment of art, jewelry, fashion, collectibles, antiques and more, all with a starting bid of $1.

EBTH aspires to be the first stop for secondhand online. We stand behind our work and offer every customer the "Uncommon Promise". If we don't uphold our end of the bargain, we'll do our best to make it right.

We're seeking a Gemologist to accurately evaluate and grade diamonds, gemstones and jewelry using gemological tools and industry-standard forms of testing. EBTH Gemologists should be comfortable relying upon their education and industry expertise to yield accurate evaluations.

This position is in anticipation of more growth and is an evergreen position. As such, the timeline to hire is unknown and will be as needed. If you are interested in this type of work we encourage you to apply and we will reach out when we are ready to move forward.

As a dynamic company, we move fast and seek to continuously improve - and while this will be a very demanding position, you'll be surrounded by a passionate team of individuals who are dedicated to the common goal of drastically changing the way personal property is sold, bought and moved across the country - and we have a lot of fun while we're doing it. We're proud of our journey and we're eager to share our story with shoppers, clients and consignors across the world!

Discover everything uncommon at EBTH.COM.

TASKS YOU'LL BE JUGGLING

* Maintain a strong and decisive understanding of gemstones, diamonds and minerals.
* Utilize lab equipment to properly identify all gemstones and diamonds.
* Perform all key tests to determine proper assessment of any and all jewelry.
* The accurate grading of all gemstones and diamonds.
* Working swiftly, and with focus, to process multiple pieces per hour.
* Oversee, calibrate, and maintain all gemstone equipment for the lab on a daily or weekly basis.
* Minimize jewelry returns by providing accurate assessment and condition of jewelry and gems.
* Assess the need for and ensure jewelry receives cleaning as required.
* Collaborate with internal teams to correct any inaccuracies and update missing standards before items are live.
* Provide constructive, tone-conscious, professional feedback through the Senior Gemologist or Department Managers, as appropriate - in order to help the EBTH jewelry team continuously improve its standard of high-quality jewelry processing.
* Help to maintain a team culture of open and positive communication.
* Stay up to date on all gemology industry standards.
* Show willingness to flex into other areas based on business needs.
* Perform additional responsibilities as assigned, as necessary for the success of the business.

CREDENTIALS WE ARE SEEKING

* Graduate Gemologist (GG, FGA,or DGA) with GIA-issued lab book available for reference.
* Five years or more of relevant experience and/or training; Education + equivalent experience considered.
* Knowledge of designer jewelry, diamonds and colored stones with the ability to assess value.
* Tech-savviness; computer proficiency is key (Google Drive/Microsoft Office/Processing Systems).
* Recognized ability to effectively communicate within and across teams.
* Drive! This business is fast-paced and challenging. A self-starter is a must!
* Ability to maintain a set production schedule to align with business needs, while being willing to work flexible hours including nights and weekends if business needs require.
* A team player mentality with an ability to work independently.
* Reliable transportation.

We are an equal opportunity employer with a commitment to diversity. All qualified individuals are encouraged to apply.

Applicants must be authorized to work lawfully in the United States for EBTH. EBTH does not provide sponsorship at this time.

Purpose of Job

About USAA

USAA knows what it means to serve. We facilitate the financial security of millions of U.S. military members and their families. This singular mission requires a dedication to innovative thinking at every level.

Within defined guidelines and framework, performs gemological duties to include detailed quality assurance inspections, technical support, evaluations of claims replacement jewelry merchandise, source and price quote information, and salvage of jewelry.

We are searching for an individual that has expertise in identifying gemstones, determining the condition of the jewelry, and grading all diamonds and gemstones. This individual will work onsite in our home office in San Antonio, TX.

Job Requirements

Job Duties

* Identifies and manages existing and emerging risks that stem from business activities and the job role.
* Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled.
* Follows written risk and compliance policies, standards, and procedures for business activities.
* Photographs, inspects, and identifies the nature or cause of damage on member-owned merchandise and prepares laboratory reports with findings.
* Performs detailed quality assurance inspections; appraises and evaluates claims replacement jewelry merchandise and completes and maintains related documentation.
* Acts as liaison with internal Master Jeweler, external suppliers, manufacturers, appraisers and gemological institutes regarding repairs, third-party arbitration, and quality of manufactured items.
* Responsible for jewelry salvage including the inventory of items, disposal of items at the optimal price and reporting salvage proceeds.
* Provides technical support to facilitate the settlement of claims including writing reports and providing testimony for purposes of arbitration and/or court proceedings.
* Provides expertise to internal business partners regarding jewelry insurability and recognition of possible acts of fraud.
* Records and provides source, price quote, and technical expertise from external sources for internal requests (i.e., external appraisals for underwriting verification).
* Organizes and maintains gemological reference materials and maintains related equipment and supplies.
* Maintains product knowledge such as value and quality and stays abreast of related industry trends.

Minimum Experience

* Bachelor's degree OR 4 additional years (8 Total) of related experience may be substituted in lieu of degree.
* Current Graduate Gemologist or Professional Gemologist certification.
* 4 years of experience identifying, selecting, matching, assessing and grading diamonds and colored gemstones.
* Knowledge of gem/diamond recut estimations and jewelry repair capabilities.
* Ability to work in conjunction with Master Jeweler to make recommendations for jewelry repair.

Preferred Experience

* 8-10 years proven ability identifying gemstones, assessing condition of jewelry and grading diamonds and gemstones.
* Ability to differentiate between damage and inherent vice on gemstones and determine cause of loss on jewelry.
* Proven Jewelry Appraisal-writing skills.

Compensation:

USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market position. The salary range for this position is: $66,300 - $119,500.

Employees may be eligible for pay incentives based on overall corporate and individual performance or at the discretion of the USAA Board of Directors.

Geographical Differential: Geographic pay differential is additional pay provided to eligible employees working in locations where market pay levels are above the national average.

Shift premium will be addressed on an individual basis for applicable roles that are consistently scheduled for non-core hours.

Benefits:

At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

Please click on the link below for more details.

USAA Total Rewards

Relocation assistance is not available for this position.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.