Service Coordinator jobs at Gene B. Glick

Do you desire to be a very important person inside an elite department, within an award-winning organization? No executive administrative experience? That's okay! We look at skill sets and can train the rest! People that are successful in this role also come from a background of: Teaching Office Management Marketing/Communications Project Management Paralegal Banking/Finance Event Planning The right individual will supported a department, helping to organize Their wide and extensive calendar of responsibilities, projects, ordering, activities, and involvements. Successful candidates will possess the following traits and attributes: Extremely organized and great at arranging a complex schedule. Thrives in an up-tempo, fast-paced, and multi-faceted environment. Always displays a can-do, “make it happen” attitude and effort. Great at connecting and building relationships with a wide range of individuals and organizations. Prides themselves on being great at multi-tasking, problem solving, and thinking through logistics. Is truly looking for a career where they can make a significant, visible difference. The Connor Group is a national leader in operating luxury apartment communities and is considered the best in its industry. In nearly 30 years, we've grown from zero to $5 billion in assets. Along the way, we've won national awards for best places to work, innovation, leadership, and community involvement. In 2019, we were recognized for Best Company Culture and Best Company for Women. In addition, we won Best Places to Work in 2017, 2019 and 2020, becoming 1 of 50 companies to win this award back-to-back. But we're most proud of our more than 400 associates, who remain our No. 1 key to success. The right candidate will be afforded the following opportunities.... Outstanding Pay, Industry-leading benefits Reward and recognition Onsite gym Dog friendly office Growth potential Ability to earn equity in the company by becoming a partner which can double or triple your salary. Opportunity to work with an exceptionally talented group of individuals.

About Savills Savills is an organization full of extraordinary individuals. Brilliant people who are driven to succeed, hungry to remain at the forefront of their specialties, and eager to propel themselves, our clients, and our business forward. We are one of the preeminent commercial real estate firms with services ranging from tenant representation and project management to workplace strategy and occupant experience - showcasing the breadth and depth of our expertise. Find your place to thrive. No matter the role you're in, we all share one purpose: to help people thrive through places and spaces. The DNA ingrained in our business guides us on this mission, shaping the way we behave to deliver the best results. When you join Savills, our ask for you is simple: Be extraordinary, together. About the Role Utilize administrative and technical skills to provide support to assigned brokerage team(s); to help them achieve their business plan goals and objectives each year. Responsible for preparing proposal, presentation and communication materials. Coordinates the distribution of internal and external marketing information. Provide back-up support to the entire office as assigned by Director of Operations Key Duties & Responsibilities Provide administrative and technical support to assigned team as needed. Accurately prepare building reports, tour books and other correspondence to meet brokers' demands and clients' needs, often under tight time constraints. Copy, print and bind presentation materials. Conduct online research. Create stacking plans in Excel. Coordinate on/offsite meetings including scheduling appointments, keeping calendars and arranging travel itineraries and meeting room reservations. Perform accounting functions which may include preparation of expense reports and billings Complete additional duties and responsibilities as assigned by Office Administrator or Branch Manager. Qualifications: Skills (technical or functional skills) Strong organizational and communication skills Ability to read and interpret basic leases and contracts Knowledge of SalesForce and LinkedIn, CoStar and other marketing tools as required Advanced knowledge of Microsoft Office Suite (i.e. word, excel and power point) Working knowledge of Adobe InDesign/Illustrator or strong graphics knowledge preferred Competencies (attributes i.e., flexibility, collaboration skills) Effectively communicate and interact with brokers, staff, vendors and clients. Consistently demonstrate a high level of performance and professionalism. Ability to multi-task and meet deadlines in a high-pressure environment. Excellent command of the English language, both verbal and written. Maintain discretion and exhibit sound decision making skills. Exhibit a high level of attention to detail. Self-starter and strong time management skills. Strong work ethic and positive attitude. Ability to adapt to company specific software. Required Education and Experience At least five years' experience in an administrative support position. Any combination of education, training and experience that demonstrates the ability to perform the duties of the position. Preferred Education and Experience Associate or Bachelor's degree Commercial real estate experience Savills values a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetic information, disability, age, veteran status, or any other protected characteristic. Savills participates in the E-Verify program.

For more than 25 years, Scioto Properties has partnered with healthcare providers, nonprofit organizations, and private equity firms to deliver specialized real estate solutions that empower care. With a nationwide portfolio of 2,200+ properties across 44 states, we are a trusted leader in creating homes and facilities tailored to individuals with intellectual and developmental disabilities (I/DD), behavioral health needs, and traumatic brain injuries (TBI). Our expertise spans acquisitions, lease financing, ground-up development, and equity investments, helping our partners secure the right properties, streamline operations, and overcome capital limitations. Scioto Properties is a fast-growing real estate company that is seeking a Full time Real Estate Coordinator professional to assist in the process and coordination of buying, selling, and maintaining real estate property. RESPONSIBILITIES Provides evaluation details for disposition residential/commercial properties based on use of comparable data and available software. Where information is scarce, work with all sources available to obtain data for use in support of the offer process. Assists Senior Real Estate Coordinators and Vice President of Operations in the coordination of agent management, and transaction management. Provides assistance with all agent contracts in relation to proper termination provisions and contract agreements. Assists in the closing of transactions and maintains a systematic process to ensure completeness, accuracy and timeliness regarding purchase/sales agreements, leases, appraisals, title work, inspections and closing documents. Communicates effectively and timely with customers, realtors, mortgage bankers, insurance brokers and others, providing prompt follow-up on all issues. Communicates and works with property management on the needed maintenance of vacant properties, ensuring timely completion of work. Coordinates with accounting to ensure prompt payment of invoices. Maintains all master real estate files including property, insurance, and lease files. Maintains all archived master real estate property files housed offsite to include accurate inventory of retrieval and return. Establishes and maintains property information in appropriate software applications. Fosters a success-oriented, accountable environment within the company. Composes and prepares correspondence, reports, and other documents. Assists in establishing written policies and procedures. Acts as a custodian for corporate documents and records. Assists with screening incoming calls and correspondence and responds independently as appropriate. Represents the company in a professional manner with outside customers and vendors. Supports office operations and procedures such as filing systems, requisition of supplies, processing incoming/outgoing mail and other clerical services. REQUIREMENTS Associate's degree in real estate, business, or related field (preferred). Three plus years of experience in customer service, real estate transactions, or related field. Knowledge of Microsoft Office software including Excel, Word and Outlook, customer relationship management systems and presentation software. LOCATION Powell, Ohio WHY JOIN US At Scioto Properties, your work goes beyond real estate by helping create safe, stable homes and communities for some of the nation's most vulnerable populations. By joining Scioto, you will be part of a team that values collaboration, hard work, and teamwork in our fast-growing business while never losing sight at the heart of our mission. 11 Paid Holidays Paid Time Off Health benefits including medical, dental, and vision Short-term and Long-term Disability 401k retirement system with company match Competitive Salary Annual Bonus Structure Free Parking Company Engagement Events

This position provides administrative support to the branch manager and sales associates, oversees and performs office operation duties, recruits and trains staff, interprets and enforces company policy and provides customer service. Duties may vary depending on the size of the real estate sales office. Job Duties and Responsibilities (Essential Job Functions) Common job activities are listed below; actual position responsibilities may vary. Refer to your manager or human resources for specific duties and performance expectations. * Coordinate the administrative activities in support of the real estate office. Oversee, maintain and perform the day-to-day sales office operations, including payment of bills, answering phones, record keeping, invoicing, marketing, filing, assisting sales/branch manager, tracking expenses, greeting clients, building and equipment maintenance and maintenance of office supply and marketing material inventories. Manage the on/off boarding of agents for the office tools registration, systems, and licensing compliance. (30-40%) * Oversee the processing and verifying of new listings and sales, which may include entering the listings and sales into the system. Ensure the accuracy and timely preparation of purchase agreements, record and maintain all sold records, and prepare monthly reports. Calculate advertising, proof and submit ads for local newspapers. Distribute work to the office staff. May handle correspondence, mail and support for agent appointments. (20-30%) * Provide support to the sales associates which may include, processing license applications for new, renewing and transferring sales associates, ensuring all paperwork is completed and processed in a timely manner, conducting orientation for new sales associates, assisting sales associates with billings, advertising, paperwork and training. Remain available and act as the first point of contact for sales associates. (15-20%) * Coordinate special events, collateral material, flyers, handouts and brochures. (5%-10%) * Provide telecommunication support, including notice of phone number changes, coordinate long distance codes with long distance carrier as needed; assign voice mail and DID numbers for new agents; maintain voice mail computer system adding and deleting agents as required. (0-5%) * Perform any additional responsibilities as requested or assigned. (0 - 5%) Performance Expectations * Meet all performance and behavior expectations outlined in the company performance appraisal form or communicated by management. * Perform responsibilities as directed achieving desired results within expected time frames and with a high degree of quality and professionalism. * Establish and maintain positive and productive work relationships with all staff, customers and business partners. * Demonstrate the behavioral and technical competencies necessary to effectively complete job responsibilities. Take personal initiative for technical and professional development. * Follow the company HR Policy, the Code of Business Conduct and all subsidiary and department policies and procedures, including protecting confidential company information, attending work punctually and regularly, and following good safety practices in all activities. Qualifications Education: * Bachelor's degree in business administration or related field; or equivalent work experience and knowledge. Experience: * Three to five plus years of related experience and demonstrated supervisory skills. Knowledge and Skills: * Knowledge of real estate, title and /or mortgage business strongly preferred. * Strong computer skills; proficient in Microsoft Office products, including Word, Excel, Publisher and Access. * Excellent oral and written communication skills. * Effective interpersonal skills and leadership abilities. A strong customer-service focus. * Effective analytical, problem-solving and decision-making skills; initiative, attention to detail, and a team player. * Project management skills; ability to prioritize and handle multiple tasks and projects concurrently. * Ability to handle stress and work under pressure. * Ability to work evenings and weekends. We offer a full suite of benefits including Medical, Health Savings Account, Dental, Vision, Life Insurance, Paid Vacation (PTO), 401(k) with employer match, Flexible Spending Account, and Employee Assistance Program (EAP) Equal Opportunity Employer

We're looking for someone detail-oriented to assist our swine veterinary practice. This role ensures accurate documentation, timely billing, and exceptional client support. What You'll Do: ✅ Prepare health papers and regulatory documents ✅ Manage veterinarian billing and service records ✅ Communicate test results and treatment updates to clients ✅ Track deadlines for CVIs, prescriptions, and compliance forms ✅ Maintain veterinarian licenses and certifications What We're Looking For: ✅ Experience in agriculture or livestock industry preferred ✅ Strong organizational and communication skills ✅ Ability to adapt to changing schedules and regulatory updates ✅ Valid driver's license and willingness to travel occasionally Why Join Us? Be part of a team that supports animal health and farmers success Competitive pay and benefits Opportunities for growth in a dynamic industry Apply today and make an impact helping the farmers of today create the farms of tomorrow!

The Service Coordinator connects residents of affordable housing communities to the support services that promote self-sufficiency and improve quality of life. Our on-site Service Coordinator provides residents with information, makes referrals to community organizations, and brings resources on site. Together, we can build safer, more supportive communities. How You'll Contribute: While maintaining resident confidentiality and acting with empathy, you will: Set up volunteer support programs with service organizations in the community. Assist and advise residents and families on available services that promote wellness and a self-reliant lifestyle. Educate residents, families, and staff on available community resources (for example, case management, personal assistance, homemaker, meals-on-wheels, transportation, counseling, occasional visiting nurse, preventive health screening/wellness, and legal advocacy) Assist residents in creating informal support networks among themselves, with family members and friends. Monitor the delivery of services to residents to ensure they are appropriate, timely, and satisfactory. Create and foster a network of local social services agencies and facilitate residents' access to programs. Raise awareness among local service providers of the community's needs and promote partnerships that help residents gain access to needed services. Develop a sense of community among residents and their neighbors using organization and facilitation skills. (May involve creating social/community-oriented programming, resident associations, community-based newsletters, welcoming committees, orientation packages, support groups, etc. Maintain resident files and appropriate documentation in a customized data management system. Success Criteria: A heart for service and excellent work ethic. REQUIREMENTS: The successful candidate will have two or more years of hands-on experience in supportive services or disability services. Bachelor's Degree in Social Work or degree in Gerontology, Psychology, or Counseling is desired. Demonstrated ability to advocate, organize, direct /guide, problem-solve and provide results. Strong communication skills and the ability to act as a liaison between residents and management. The ability to interact and connect with a wide range of people, including residents and program providers, to monitor residents, their needs, and the services they're receiving. Develop and manage programs to enhance the quality of life and increase cognitive stimulation. Crisis Management as well as Case Management. Completion of HUD required reporting activities when due. Networking and community building. Coordinate special programs for residents to improve health, wellness, and general education. Create a mechanism to monitor and evaluate services provided. Maintain confidentiality at all times. Work Conditions & Physical Demands Work is performed indoors and outdoors in a residential setting with regular exposure to cold, heat, noise, people, and equipment Able to work independently or as a team member and support managers with special projects. Strong collaboration skills - works well across functional areas-excellent relationship-building skills; able to collaborate with various levels of the organization. The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear, and taste or smell. The employee must occasionally lift or move up to 20 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Work Environment Work is performed indoors and outdoors in a residential setting with regular exposure to cold, heat, noise, people, and equipment. Background Check Process Your resume and application information, including employment history, educational history, and credentials/certifications, are subject to verification. EOE/Disabled/Veterans Statement We are an Equal Opportunity Employer. Each applicant for employment is considered solely on the basis of job qualifications, without regard to race, color, religion, sex, sexual orientation, genetic information, age, disability, national origin, veteran status, or any other classification protected by law.

Job DescriptionThe Service Coordinator connects residents of affordable housing communities to the support services that promote self-sufficiency and improve quality of life. Our on-site Service Coordinator provides residents with information, makes referrals to community organizations, and brings resources on site. Together, we can build safer, more supportive communities. How You'll Contribute: While maintaining resident confidentiality and acting with empathy, you will: Set up volunteer support programs with service organizations in the community. Assist and advise residents and families on available services that promote wellness and a self-reliant lifestyle. Educate residents, families, and staff on available community resources (for example, case management, personal assistance, homemaker, meals-on-wheels, transportation, counseling, occasional visiting nurse, preventive health screening/wellness, and legal advocacy) Assist residents in creating informal support networks among themselves, with family members and friends. Monitor the delivery of services to residents to ensure they are appropriate, timely, and satisfactory. Create and foster a network of local social services agencies and facilitate residents' access to programs. Raise awareness among local service providers of the community's needs and promote partnerships that help residents gain access to needed services. Develop a sense of community among residents and their neighbors using organization and facilitation skills. (May involve creating social/community-oriented programming, resident associations, community-based newsletters, welcoming committees, orientation packages, support groups, etc. Maintain resident files and appropriate documentation in a customized data management system. Success Criteria: A heart for service and excellent work ethic. REQUIREMENTS: The successful candidate will have two or more years of hands-on experience in supportive services or disability services. Bachelor's Degree in Social Work or degree in Gerontology, Psychology, or Counseling is desired. Demonstrated ability to advocate, organize, direct /guide, problem-solve and provide results. Strong communication skills and the ability to act as a liaison between residents and management. The ability to interact and connect with a wide range of people, including residents and program providers, to monitor residents, their needs, and the services they're receiving. Develop and manage programs to enhance the quality of life and increase cognitive stimulation. Crisis Management as well as Case Management. Completion of HUD required reporting activities when due. Networking and community building. Coordinate special programs for residents to improve health, wellness, and general education. Create a mechanism to monitor and evaluate services provided. Maintain confidentiality at all times. Work Conditions & Physical Demands Work is performed indoors and outdoors in a residential setting with regular exposure to cold, heat, noise, people, and equipment Able to work independently or as a team member and support managers with special projects. Strong collaboration skills - works well across functional areas-excellent relationship-building skills; able to collaborate with various levels of the organization. The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear, and taste or smell. The employee must occasionally lift or move up to 20 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Work Environment Work is performed indoors and outdoors in a residential setting with regular exposure to cold, heat, noise, people, and equipment. Background Check Process Your resume and application information, including employment history, educational history, and credentials/certifications, are subject to verification. EOE/Disabled/Veterans Statement We are an Equal Opportunity Employer. Each applicant for employment is considered solely on the basis of job qualifications, without regard to race, color, religion, sex, sexual orientation, genetic information, age, disability, national origin, veteran status, or any other classification protected by law.

SUMMARY OF RESPONSIBILITIES The Service Coordinator plays a key role in supporting service operations, serving as the central administrative link between residents, service teams, and vendors. This role is responsible for scheduling, work order management, vendor coordination, and resident communication to ensure timely and efficient service request completion. The Service Coordinator works under the direction of the Service Manager and collaborates with Lead Technicians, ensuring that work orders are triaged correctly, residents receive timely updates, and vendors complete services efficiently. This position requires high energy, strong organizational skills, and the ability to handle a large volume of calls and system updates while maintaining excellent resident service. ESSENTIAL DUTIES Coordinate and manage service requests by accurately entering, scheduling, updating, and closing work orders, while assigning technicians and vendors for efficient routing and timely service. Serve as the primary point of contact for residents, managing service requests, scheduling, and follow-ups via phone, email, and resident tickets. Respond to and manage resident service tickets, addressing resident inquiries, escalating urgent issues, and ensuring timely follow-ups. Collaborate cross-functionally with service teams and property operations to ensure a seamless resident experience and timely issue resolution. Communicate with vendors and service teams, confirming work order assignments, verifying work completion, and resolving scheduling conflicts. Monitor work order progress and follow up on outstanding service requests, escalating as needed to the Service Manager or Lead Technician. Use Power BI and other reporting tools to track service trends, assess response times, and provide insights on operational needs. Identify scheduling gaps, delays, or inefficiencies, bringing them to the attention of the Service Manager and/or Lead Technician. Maintain accurate records in work order systems, ensuring compliance with company policies and reporting requirements. Support the Service Manager and Lead Technicians with data entry, performance tracking, and service-related administrative tasks as needed. Additional duties may be assigned as needed. WORKING CONDITIONS Office-based role with a focus on high-volume resident communication and work order coordination. Frequent phone, email, and system interactions, requiring strong communication and multitasking skills. Extended periods of computer use, including data entry, scheduling, and reporting tasks. Cross-functional collaboration with service teams, vendors, and internal teams to ensure resident and district needs are met. Standard business hours, with occasional evening or weekend support as needed based on resident or operational demands. REQUIRED EDUCATION AND EXPERIENCE High School Diploma or equivalent required. 1+ years of experience in an administrative, customer service, or operations support role. Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint). Experience managing work orders, scheduling, and coordinating service tasks. Exposure to data tracking and reporting tools (Power BI preferred) for monitoring service trends and operational insights. Strong verbal and written communication skills, with the ability to interact professionally with residents, service teams, and vendors. PREFERRED EDUCATION AND EXPERIENCE Experience in property management, real estate, or service operations. Familiarity with work order and customer service management systems. Bilingual in Spanish (reading & writing) preferred. Knowledge of basic service and repair terminology (e.g., HVAC, plumbing, electrical). Experience in a fast-paced, high-growth environment with high-volume resident or customer interactions. REQUIRED KNOWLEDGE Service Operations Support - Understanding of work order processes, scheduling, and vendor coordination. Customer Service - Knowledge of resident needs, service expectations, and issue resolution best practices. Data Tracking & Reporting - Exposure to analyzing service trends, response times, and work order efficiency using tools like Power BI. Work Order & Service Systems - Familiarity with platforms for managing service requests and resident interactions. Administrative & Clerical - Knowledge of data entry, record-keeping, scheduling, and workflow coordination. REQUIRED SKILLS High-Volume Communication - Ability to handle a large number of calls, emails, and resident inquiries professionally and efficiently. Time Management - Strong ability to prioritize multiple service requests, administrative tasks, and scheduling in a fast-paced environment. Data Analysis & Reporting - Basic proficiency in Power BI or similar reporting tools to track service trends and operational performance. Attention to Detail - Ensures accurate data entry, scheduling, and tracking of work orders and service requests. Problem-Solving - Quickly identifies service delays or issues and escalates them appropriately. Vendor & Technician Coordination - Ability to schedule, track, and follow up on service tasks with efficiency. Resident-Focused Approach - Committed to delivering excellent resident service and satisfaction. Technical Proficiency - Familiarity with service management platforms such as Yardi, Facilgo, customer service software, or similar systems. Collaboration & Teamwork - Works effectively with service teams, vendors, and internal stakeholders to ensure smooth service operations. WORK STYLES & BEHAVIORS Highly Organized - Ability to manage multiple priorities, keep detailed records, and ensure timely follow-ups. Resident-Focused - Committed to delivering excellent resident service and a seamless resident experience. Proactive & Detail-Oriented - Identifies service gaps, inefficiencies, or escalations and ensures timely resolution. Dependable & Reliable - Follows through on assigned tasks with accuracy and consistency. Tech-Savvy & Data-Driven - Comfortable using digital tools, reporting systems (Power BI), and work order platforms. Strong Communication Skills - Able to interact effectively with residents, service teams, vendors, and internal teams. Collaborative & Team-Oriented - Works cross-functionally to support service operations and resident needs. High Energy & Drive - Thrives in a fast-paced, high-contact role with frequent calls, scheduling, and system interactions. Adaptable & Resilient - Remains flexible and responsive in a dynamic work environment. FirstKey Homes is an equal opportunity employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, veteran status, genetic information or any other legally protected classification or status. By applying to this position you are consenting to receive follow-up communication.

SUMMARY OF RESPONSIBILITIES The Service Coordinator plays a key role in supporting service operations, serving as the central administrative link between residents, service teams, and vendors. This role is responsible for scheduling, work order management, vendor coordination, and resident communication to ensure timely and efficient service request completion. The Service Coordinator works under the direction of the Service Manager and collaborates with Lead Technicians, ensuring that work orders are triaged correctly, residents receive timely updates, and vendors complete services efficiently. This position requires high energy, strong organizational skills, and the ability to handle a large volume of calls and system updates while maintaining excellent resident service. ESSENTIAL DUTIES Coordinate and manage service requests by accurately entering, scheduling, updating, and closing work orders, while assigning technicians and vendors for efficient routing and timely service. Serve as the primary point of contact for residents, managing service requests, scheduling, and follow-ups via phone, email, and resident tickets. Respond to and manage resident service tickets, addressing resident inquiries, escalating urgent issues, and ensuring timely follow-ups. Collaborate cross-functionally with service teams and property operations to ensure a seamless resident experience and timely issue resolution. Communicate with vendors and service teams, confirming work order assignments, verifying work completion, and resolving scheduling conflicts. Monitor work order progress and follow up on outstanding service requests, escalating as needed to the Service Manager or Lead Technician. Use Power BI and other reporting tools to track service trends, assess response times, and provide insights on operational needs. Identify scheduling gaps, delays, or inefficiencies, bringing them to the attention of the Service Manager and/or Lead Technician. Maintain accurate records in work order systems, ensuring compliance with company policies and reporting requirements. Support the Service Manager and Lead Technicians with data entry, performance tracking, and service-related administrative tasks as needed. Additional duties may be assigned as needed. WORKING CONDITIONS Office-based role with a focus on high-volume resident communication and work order coordination. Frequent phone, email, and system interactions, requiring strong communication and multitasking skills. Extended periods of computer use, including data entry, scheduling, and reporting tasks. Cross-functional collaboration with service teams, vendors, and internal teams to ensure resident and district needs are met. Standard business hours, with occasional evening or weekend support as needed based on resident or operational demands. REQUIRED EDUCATION AND EXPERIENCE High School Diploma or equivalent required. 1+ years of experience in an administrative, customer service, or operations support role. Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint). Experience managing work orders, scheduling, and coordinating service tasks. Exposure to data tracking and reporting tools (Power BI preferred) for monitoring service trends and operational insights. Strong verbal and written communication skills, with the ability to interact professionally with residents, service teams, and vendors. PREFERRED EDUCATION AND EXPERIENCE Experience in property management, real estate, or service operations. Familiarity with work order and customer service management systems. Bilingual in Spanish (reading & writing) preferred. Knowledge of basic service and repair terminology (e.g., HVAC, plumbing, electrical). Experience in a fast-paced, high-growth environment with high-volume resident or customer interactions. REQUIRED KNOWLEDGE Service Operations Support - Understanding of work order processes, scheduling, and vendor coordination. Customer Service - Knowledge of resident needs, service expectations, and issue resolution best practices. Data Tracking & Reporting - Exposure to analyzing service trends, response times, and work order efficiency using tools like Power BI. Work Order & Service Systems - Familiarity with platforms for managing service requests and resident interactions. Administrative & Clerical - Knowledge of data entry, record-keeping, scheduling, and workflow coordination. REQUIRED SKILLS High-Volume Communication - Ability to handle a large number of calls, emails, and resident inquiries professionally and efficiently. Time Management - Strong ability to prioritize multiple service requests, administrative tasks, and scheduling in a fast-paced environment. Data Analysis & Reporting - Basic proficiency in Power BI or similar reporting tools to track service trends and operational performance. Attention to Detail - Ensures accurate data entry, scheduling, and tracking of work orders and service requests. Problem-Solving - Quickly identifies service delays or issues and escalates them appropriately. Vendor & Technician Coordination - Ability to schedule, track, and follow up on service tasks with efficiency. Resident-Focused Approach - Committed to delivering excellent resident service and satisfaction. Technical Proficiency - Familiarity with service management platforms such as Yardi, Facilgo, customer service software, or similar systems. Collaboration & Teamwork - Works effectively with service teams, vendors, and internal stakeholders to ensure smooth service operations. WORK STYLES & BEHAVIORS Highly Organized - Ability to manage multiple priorities, keep detailed records, and ensure timely follow-ups. Resident-Focused - Committed to delivering excellent resident service and a seamless resident experience. Proactive & Detail-Oriented - Identifies service gaps, inefficiencies, or escalations and ensures timely resolution. Dependable & Reliable - Follows through on assigned tasks with accuracy and consistency. Tech-Savvy & Data-Driven - Comfortable using digital tools, reporting systems (Power BI), and work order platforms. Strong Communication Skills - Able to interact effectively with residents, service teams, vendors, and internal teams. Collaborative & Team-Oriented - Works cross-functionally to support service operations and resident needs. High Energy & Drive - Thrives in a fast-paced, high-contact role with frequent calls, scheduling, and system interactions. Adaptable & Resilient - Remains flexible and responsive in a dynamic work environment. FirstKey Homes is an equal opportunity employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, veteran status, genetic information or any other legally protected classification or status. By applying to this position you are consenting to receive follow-up communication.

St. Clare Management Local Travel Required to Multiple different sites in Milwaukee Must have a Drivers License 37-40 Hours Per week The Service Coordinator will focus on assisting residents to be successful in Section 8 housing and in improving their economic stability. The SC will provide Information and Referral that focuses on housing success, crisis intervention, employment, education, and health and safety. All residents live in a subsidized HUD/202 property and are elderly and/or disabled. The SC will follow-up on notices given to residents and work proactively to decrease the number of notices that result in evictions. The position will work with other staff to assist with program outreach and marketing materials; contribute to the Bi-monthly newsletter, and coordinate other special yearly events. The position will work closely with Property Management, other Services Coordinators, and our data base system. Employ proper Landlord/Tenant and Fair Housing Law Practices and Policies. ESSENTIAL RESPONSIBILITIES: Housing Success/Eviction prevention * Orientate new residents. * Assist residents with accessing rent/utility assistance, Case Management services, housekeeping services and other connections to resources needed to prevent notices and evictions when possible. * Refer residents to employment organizations when appropriate. * Assist and monitor residents to ensure satisfactory tenancy. Property Management Liaison * Assist residents in understanding requirements for tenancy made by Community Managers, assist in filling out required paperwork, facilitate discussions between residents and Property Management as needed. Mediate when necessary. Evaluation and Outcomes * Work closely with Resident Services staff and Property Management to evaluate the successes of our Eviction prevention functions. * Enter data into data base, run reports, and assist with evaluating effectiveness of referrals. * Maintain resident files and statistical data to ensure accurate annual reporting. Information and Referral and Other Resident Resources: * Develop and maintain relationships with agencies working with low-income, elderly and/or disabled individuals. Work closely with Aging and Disability, and other local supportive service providers in assisting residents to obtain income through employment, SSI or SSD. * Maintain information on relevant referral resources. Produce community resource documents to promote community access. * Work closely with Asset Coordinator to co-facilitate leadership and goal setting workshops. * Organize and facilitate resident meetings. Problem solves with residents when appropriate. Provide professional communication and leadership in a variety of meeting/presentation settings that support open, honest communication and inclusion of diversity. Regular attendance is required in accordance with a regular schedule established for the position by the supervisor. Secondary Functions: (These responsibilities will be shared with other staff members) * Assist with Holiday Party and other events for all residents. * Assist with planning and delivering classes. QUALIFICATIONS: Education and/or Experience: * Bachelor's degree Required. Preferably in Social Work or Social Services. * At least 2 years relevant work experience in community organizing or social work or a combination of education and experience that shows the applicant can fulfill the requirements of the job. * Experience in working with formerly homeless individuals preferred. * Experience with community organizing and social work. * Excellent human service planning skills and ability to engage a broad spectrum of community members in planning efforts. * Strong background in working with low-income individuals. * Experience in working with individuals with addiction, mental, physical and developmental disabilities. * Knowledge of sexual and domestic violence. * Group facilitation, conflict resolution and mediation skills are preferred. * Good working knowledge of Microsoft Suite (Word, Excel) computer programs and volunteer management techniques. * Possess strong verbal, written and interpersonal communication skills. * Good organization skills. * Sensitivity and ability to relate to people from diverse lifestyles and cultures. * Knowledge of sexual and domestic violence "signs, trauma indicators, or emotional and psychological impacts of the same." JOB CONDITIONS: * Requires some evening and/or weekend availability. * May be exposed to people suffering with mental health issues and/or struggling in stressful situations. * May require lifting of 50 pounds or less. * Access to an insured vehicle is a requirement of this position. * Position includes sitting, walking, and standing for long periods of time. Equal Opportunity Employer Statement Capri Communities is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.

Overview: Responsible for portraying a welcoming, professional demeanor and providing exemplary customer service to guests and staff ensuring the guest experience from walking through the door through checking out is exceptional. Responsibilities: Open and Close the facility ensuring product is secure and doors are locked. Initial contact for spa guests check in/check out, greet guests in a welcoming fashion Manage, book & update appointment schedules disseminating correct information to guest regarding services as well as provide schedule updates to technicians in a timely fashion and follow through and detailed documentation of appointments Provide professional guest centered customer service by answering spa, resort and staff related inquiries about services, appointments, scheduling , and other activities including resolving guest issues and providing manager's updates Accurate billing out guests; recording data; maintaining an accurate bank providing accurate financial/accounting reports daily Assist with facility cleanliness and safety, check all areas for clean floors/carpet, check bathroom areas for clean sink area, check shower areas for cleanliness straighten up inventory rooms and dispose of empty boxes, put dirty towels in the hamper and take to laundry pick up area Perform administrative tasks: perform accurate daily closing accounting Assist with retail/wholesale purchasing, tracking, and inventory Assists with group bookings and Central Reservation question Handle high volume of telephone calls with guests and central reservations with accuracy Upsell spa products and actively engage guests with retail products acting as a salesperson Performs duties to include: escorting guests to locker room, stocking amenities, providing locker combination instructions, guest slippers and robes, write orders to for new product (fruit, teas, etc) prior to running out, clean and stock slippers, stock and fold towels and ensure quiet room is tidy Engage in appropriate “small talk” with guests Report areas in need of repair immediately to supervisors/managers Address safety issues immediately; bring to attention of management Back up for supervisor during absences Performs other duties as assigned by management Qualifications: Must maintain confidentiality of guests under HIPPA Must be reliable, responsible, organized and punctual Must maintain high standards of personal and facility neatness with professional presentation Must be at least 18 years of age Computer skills mathematical and cash handling skills required Proficiency in Microsoft Word and Microsoft Excel Excellent interpersonal communication skills both on the phone and in person Must possess the ability to multi-task in a high volume retail environment Must be able to sit / stand for up to an 8 hour shift with the ability to lift 25 pounds or more and go up/down stairs and walk throughout the day Ability to work well with little direct supervision as well as in a team environment. Position requires flexible availability with ability to work days, nights, weekends, holidays as required Retail sales experience a plus High school diploma, required 2 years customer service in a professional hospitality atmosphere; with computer use, retail sales and purchasing experience, required Spa or Hotel booking experience preferred

The Social Service Coordinator plays a key role in supporting the well-being of our residents by identifying their needs and coordinating appropriate services. This position involves building relationships with community service providers, developing health and wellness programs, and advocating for residents. There is an immediate opening for a regular part-time, 30-hours-a-week Social Service Coordinator at Round House Manor a 49-unit older adult residential community in Kaukauna, WI, 54130. If you or someone you know is interested, please apply at *************************** Key Responsibilities: Resident Assessment: Evaluate residents' needs to identify services that can enhance their quality of life and promote independence. Service Coordination: Establish and maintain strong connections with local service providers, facilitating access to social, health, and wellness resources. Program Development: Create and sustain educational health and wellness programs tailored to the needs of the residents. Resource Management: Develop and maintain a comprehensive directory of community resources and services available to residents. Advocacy: Act as a resident advocate, empowering residents to advocate for themselves and liaising between residents and community services. Community Liaison: Build and maintain positive relationships with community agencies, networking with service providers, and identifying new services for residents. Communication: Foster effective communication between residents and service providers, ensuring an open and supportive environment. Collaboration: Serve as an advocate and liaison with management, other departments within the housing facility, and external agencies providing social services, health benefits, training, and more. Crisis Intervention: Provide information, referrals, and support for residents in need of crisis intervention and conflict resolution. Referral Monitoring: Track and monitor resident referrals to external agencies, ensuring follow-up and service delivery. Record Keeping: Maintain accurate and up-to-date records, including daily and monthly reports, to document service coordination and resident interactions. Additional Duties: Perform other tasks as assigned to support the mission and goals of RHF. Knowledge & Skills: Supportive Services Expertise: Strong understanding of available supportive services and community resources for older adults. Advocacy & Problem-Solving: Proven ability to advocate for residents' needs and resolve issues. Ethical Standards: Commitment to maintaining high ethical standards and client confidentiality. Collaboration: Ability to work effectively with residents, staff, community partners, and service providers. Independent Work: Capable of working independently and with minimal supervision. Communication: Excellent verbal and written communication skills. Time Management: Strong organizational and time management skills, ensuring timely completion of tasks and resident needs. Technical Proficiency: Proficiency in MS Office Suite, including Word, Excel, PowerPoint, and Outlook. Education & Experience: Preferred: Bachelor's degree in Gerontology, Human Services, Social Work, Psychology, Sociology, or a related field. Experience Considered: Candidates with relevant work experience will be considered. Preferred Experience: Experience working with diverse groups of seniors and disabled individuals. Compensation: Actual base salary considers several factors including but not limited to geography, job-related knowledge, experience, and budget. The start of the salary range is typically associated with the minimum experience required. The role is considered non-exempt and may be eligible for overtime pay in accordance with federal and state law. The anticipated base pay range for the position is $24.00-$24.00 per hour. Benefits: Competitive pay Health, dental, and vision insurance Paid time off and holidays Retirement savings plan Employee assistance and more Term life and Voluntary supplemental life insurance Employees working less than 30 hours per week are not eligible for RHF benefits unless otherwise specified under applicable state or federal laws. Eligibility for specific benefits may vary depending on the position, work schedule, and location in accordance with federal and state labor laws. Why RHF? At RHF, we are dedicated to making a meaningful difference in the lives of our residents. We strive to create vibrant communities where individuals can thrive, regardless of age or background. With over 50 years of experience in providing affordable housing and supportive services, RHF is a mission-driven organization that focuses on the well-being, independence, and dignity of every resident we serve. We offer a collaborative and supportive work environment, opportunities for professional growth, and a commitment to making a lasting impact in the communities we serve. Join us in our mission to create positive change and improve lives-because at RHF, we believe in making every day better for those who need it most.

The Social Service Coordinator plays a key role in supporting the well-being of our residents by identifying their needs and coordinating appropriate services. This position involves building relationships with community service providers, developing health and wellness programs, and advocating for residents. There is an immediate opening for a part-time; 24 hours a week Social Service Coordinator at Dogwood an older adult residential community located in Milledgeville, Georgia. If you or someone you know is interested, please apply at *************************** Key Responsibilities: Resident Assessment: Evaluate residents' needs to identify services that can enhance their quality of life and promote independence. Service Coordination: Establish and maintain strong connections with local service providers, facilitating access to social, health, and wellness resources. Program Development: Create and sustain educational health and wellness programs tailored to the needs of the residents. Resource Management: Develop and maintain a comprehensive directory of community resources and services available to residents. Advocacy: Act as a resident advocate, empowering residents to advocate for themselves and liaising between residents and community services. Community Liaison: Build and maintain positive relationships with community agencies, networking with service providers, and identifying new services for residents. Communication: Foster effective communication between residents and service providers, ensuring an open and supportive environment. Collaboration: Serve as an advocate and liaison with management, other departments within the housing facility, and external agencies providing social services, health benefits, training, and more. Crisis Intervention: Provide information, referrals, and support for residents in need of crisis intervention and conflict resolution. Referral Monitoring: Track and monitor resident referrals to external agencies, ensuring follow-up and service delivery. Record Keeping: Maintain accurate and up-to-date records, including daily and monthly reports, to document service coordination and resident interactions. Additional Duties: Perform other tasks as assigned to support the mission and goals of RHF. Knowledge & Skills: Supportive Services Expertise: Strong understanding of available supportive services and community resources for older adults. Advocacy & Problem-Solving: Proven ability to advocate for residents' needs and resolve issues. Ethical Standards: Commitment to maintaining high ethical standards and client confidentiality. Collaboration: Ability to work effectively with residents, staff, community partners, and service providers. Independent Work: Capable of working independently and with minimal supervision. Communication: Excellent verbal and written communication skills. Time Management: Strong organizational and time management skills, ensuring timely completion of tasks and resident needs. Technical Proficiency: Proficiency in MS Office Suite, including Word, Excel, PowerPoint, and Outlook. Education & Experience: Preferred: Bachelor's degree in Gerontology, Human Services, Social Work, Psychology, Sociology, or a related field. Experience Considered: Candidates with relevant work experience will be considered. Preferred Experience: Experience working with diverse groups of seniors and disabled individuals. Compensation: Actual base salary considers several factors including but not limited to geography, job-related knowledge, experience, and budget. The start of the salary range is typically associated with the minimum experience required. The role is considered non-exempt and may be eligible for overtime pay in accordance with federal and state law. The anticipated base pay range for the position is $22.00- $22.00 per hour. Benefits: Competitive pay Health, dental, and vision insurance Paid time off and holidays Retirement savings plan Employee assistance and more Term life and Voluntary supplemental life insurance Employees working less than 30 hours per week are not eligible for RHF benefits unless otherwise specified under applicable state or federal laws. Eligibility for specific benefits may vary depending on the position, work schedule, and location in accordance with federal and state labor laws. Why RHF? At RHF, we are dedicated to making a meaningful difference in the lives of our residents. We strive to create vibrant communities where individuals can thrive, regardless of age or background. With over 50 years of experience in providing affordable housing and supportive services, RHF is a mission-driven organization that focuses on the well-being, independence, and dignity of every resident we serve. We offer a collaborative and supportive work environment, opportunities for professional growth, and a commitment to making a lasting impact in the communities we serve. Join us in our mission to create positive change and improve lives-because at RHF, we believe in making every day better for those who need it most.

The Service Coordinator connects residents of affordable housing communities to the support services that promote self-sufficiency and improve quality of life. Our on-site Service Coordinator provides residents with information, makes referrals to community organizations, and brings resources on site. Together, we can build safer, more supportive communities. How You'll Contribute: While maintaining resident confidentiality and acting with empathy, you will: Set up volunteer support programs with service organizations in the community. Assist and advise residents and families on available services that promote wellness and a self-reliant lifestyle. Educate residents, families, and staff on available community resources (for example, case management, personal assistance, homemaker, meals-on-wheels, transportation, counseling, occasional visiting nurse, preventive health screening/wellness, and legal advocacy) Assist residents in creating informal support networks among themselves, with family members and friends. Monitor the delivery of services to residents to ensure they are appropriate, timely, and satisfactory. Create and foster a network of local social services agencies and facilitate residents' access to programs. Raise awareness among local service providers of the community's needs and promote partnerships that help residents gain access to needed services. Develop a sense of community among residents and their neighbors using organization and facilitation skills. (May involve creating social/community-oriented programming, resident associations, community-based newsletters, welcoming committees, orientation packages, support groups, etc. Maintain resident files and appropriate documentation in a customized data management system. Success Criteria: A heart for service and excellent work ethic. REQUIREMENTS: The successful candidate will have two or more years of hands-on experience in supportive services or disability services. Bachelor's Degree in Social Work or degree in Gerontology, Psychology, or Counseling is desired. Demonstrated ability to advocate, organize, direct /guide, problem-solve and provide results. Strong communication skills and the ability to act as a liaison between residents and management. The ability to interact and connect with a wide range of people, including residents and program providers, to monitor residents, their needs, and the services they're receiving. Develop and manage programs to enhance the quality of life and increase cognitive stimulation. Crisis Management as well as Case Management. Completion of HUD required reporting activities when due. Networking and community building. Coordinate special programs for residents to improve health, wellness, and general education. Create a mechanism to monitor and evaluate services provided. Maintain confidentiality at all times. Work Conditions & Physical Demands Work is performed indoors and outdoors in a residential setting with regular exposure to cold, heat, noise, people, and equipment Able to work independently or as a team member and support managers with special projects. Strong collaboration skills - works well across functional areas-excellent relationship-building skills; able to collaborate with various levels of the organization. The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear, and taste or smell. The employee must occasionally lift or move up to 20 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Work Environment Work is performed indoors and outdoors in a residential setting with regular exposure to cold, heat, noise, people, and equipment. Background Check Process Your resume and application information, including employment history, educational history, and credentials/certifications, are subject to verification. EOE/Disabled/Veterans Statement We are an Equal Opportunity Employer. Each applicant for employment is considered solely on the basis of job qualifications, without regard to race, color, religion, sex, sexual orientation, genetic information, age, disability, national origin, veteran status, or any other classification protected by law.

Job DescriptionThe Service Coordinator connects residents of affordable housing communities to the support services that promote self-sufficiency and improve quality of life. Our on-site Service Coordinator provides residents with information, makes referrals to community organizations, and brings resources on site. Together, we can build safer, more supportive communities. How You'll Contribute: While maintaining resident confidentiality and acting with empathy, you will: Set up volunteer support programs with service organizations in the community. Assist and advise residents and families on available services that promote wellness and a self-reliant lifestyle. Educate residents, families, and staff on available community resources (for example, case management, personal assistance, homemaker, meals-on-wheels, transportation, counseling, occasional visiting nurse, preventive health screening/wellness, and legal advocacy) Assist residents in creating informal support networks among themselves, with family members and friends. Monitor the delivery of services to residents to ensure they are appropriate, timely, and satisfactory. Create and foster a network of local social services agencies and facilitate residents' access to programs. Raise awareness among local service providers of the community's needs and promote partnerships that help residents gain access to needed services. Develop a sense of community among residents and their neighbors using organization and facilitation skills. (May involve creating social/community-oriented programming, resident associations, community-based newsletters, welcoming committees, orientation packages, support groups, etc. Maintain resident files and appropriate documentation in a customized data management system. Success Criteria: A heart for service and excellent work ethic. REQUIREMENTS: The successful candidate will have two or more years of hands-on experience in supportive services or disability services. Bachelor's Degree in Social Work or degree in Gerontology, Psychology, or Counseling is desired. Demonstrated ability to advocate, organize, direct /guide, problem-solve and provide results. Strong communication skills and the ability to act as a liaison between residents and management. The ability to interact and connect with a wide range of people, including residents and program providers, to monitor residents, their needs, and the services they're receiving. Develop and manage programs to enhance the quality of life and increase cognitive stimulation. Crisis Management as well as Case Management. Completion of HUD required reporting activities when due. Networking and community building. Coordinate special programs for residents to improve health, wellness, and general education. Create a mechanism to monitor and evaluate services provided. Maintain confidentiality at all times. Work Conditions & Physical Demands Work is performed indoors and outdoors in a residential setting with regular exposure to cold, heat, noise, people, and equipment Able to work independently or as a team member and support managers with special projects. Strong collaboration skills - works well across functional areas-excellent relationship-building skills; able to collaborate with various levels of the organization. The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear, and taste or smell. The employee must occasionally lift or move up to 20 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Work Environment Work is performed indoors and outdoors in a residential setting with regular exposure to cold, heat, noise, people, and equipment. Background Check Process Your resume and application information, including employment history, educational history, and credentials/certifications, are subject to verification. EOE/Disabled/Veterans Statement We are an Equal Opportunity Employer. Each applicant for employment is considered solely on the basis of job qualifications, without regard to race, color, religion, sex, sexual orientation, genetic information, age, disability, national origin, veteran status, or any other classification protected by law.

The Social Service Coordinator plays a key role in supporting the well-being of our residents by identifying their needs and coordinating appropriate services. This position involves building relationships with community service providers, developing health and wellness programs, and advocating for residents. There is an immediate opening for a part, 25-hours-a-week Social Service Coordinator at Lane Manor, a 54-unit older adult apartment complex in Stone Mountain, GA, 30083. If you or someone you know is interested, e-mail your resume to *****************. Key Responsibilities: Resident Assessment: Evaluate residents' needs to identify services that can enhance their quality of life and promote independence. Service Coordination: Establish and maintain strong connections with local service providers, facilitating access to social, health, and wellness resources. Program Development: Create and sustain educational health and wellness programs tailored to the needs of the residents. Resource Management: Develop and maintain a comprehensive directory of community resources and services available to residents. Advocacy: Act as a resident advocate, empowering residents to advocate for themselves and liaising between residents and community services. Community Liaison: Build and maintain positive relationships with community agencies, networking with service providers, and identifying new services for residents. Communication: Foster effective communication between residents and service providers, ensuring an open and supportive environment. Collaboration: Serve as an advocate and liaison with management, other departments within the housing facility, and external agencies providing social services, health benefits, training, and more. Crisis Intervention: Provide information, referrals, and support for residents in need of crisis intervention and conflict resolution. Referral Monitoring: Track and monitor resident referrals to external agencies, ensuring follow-up and service delivery. Record Keeping: Maintain accurate and up-to-date records, including daily and monthly reports, to document service coordination and resident interactions. Additional Duties: Perform other tasks as assigned to support the mission and goals of RHF. Knowledge & Skills: Supportive Services Expertise: Strong understanding of available supportive services and community resources for older adults. Advocacy & Problem-Solving: Proven ability to advocate for residents' needs and resolve issues. Ethical Standards: Commitment to maintaining high ethical standards and client confidentiality. Collaboration: Ability to work effectively with residents, staff, community partners, and service providers. Independent Work: Capable of working independently and with minimal supervision. Communication: Excellent verbal and written communication skills. Time Management: Strong organizational and time management skills, ensuring timely completion of tasks and resident needs. Technical Proficiency: Proficiency in MS Office Suite, including Word, Excel, PowerPoint, and Outlook. Education & Experience: Preferred: Bachelor's degree in Gerontology, Human Services, Social Work, Psychology, Sociology, or a related field. Experience Considered: Candidates with relevant work experience will be considered. Preferred Experience: Experience working with diverse groups of seniors and disabled individuals. Compensation: Actual base salary considers several factors including but not limited to geography, job-related knowledge, experience, and budget. The start of the salary range is typically associated with the minimum experience required. The role is considered non-exempt and may be eligible for overtime pay in accordance with federal and state law. The anticipated base pay range for the position is $17.81- $17.81 per hour. Benefits: Competitive pay Health, dental, and vision insurance Paid time off and holidays Retirement savings plan Employee assistance and more Term life and Voluntary supplemental life insurance Employees working less than 30 hours per week are not eligible for RHF benefits unless otherwise specified under applicable state or federal laws. Eligibility for specific benefits may vary depending on the position, work schedule, and location in accordance with federal and state labor laws. Why RHF? At RHF, we are dedicated to making a meaningful difference in the lives of our residents. We strive to create vibrant communities where individuals can thrive, regardless of age or background. With over 50 years of experience in providing affordable housing and supportive services, RHF is a mission-driven organization that focuses on the well-being, independence, and dignity of every resident we serve. We offer a collaborative and supportive work environment, opportunities for professional growth, and a commitment to making a lasting impact in the communities we serve. Join us in our mission to create positive change and improve lives-because at RHF, we believe in making every day better for those who need it most.

Job Details MI Corporate HQ - Troy, MIDescription At A&D Mortgage, we've been helping clients achieve their homeownership dreams for over 20 years - and we couldn't do it without our team. With more than 400 passionate professionals (and growing!), we've built a culture rooted in collaboration, continuous growth, and shared success. Join a company that listens to your voice, invests in your development, and celebrates every win - big or small. Your future starts here. Let's grow together. Overall responsibilities: AD Mortgage is seeking a Government & Community Affairs Specialist to deepen our engagement with state and local government in Michigan and strengthen our civic and community presence across Southeast Michigan. This role will advance AD's public policy objectives, support compliance-readiness, build goodwill in our home state, and elevate AD's local brand as a responsible employer and corporate citizen. Key responsibilities: Engage with Michigan legislative offices, local government officials, and regulators Monitor legislation & regulatory developments Develop policy materials & briefing documents Support participation in legislative & policy events Build partnerships with chambers, business groups, nonprofits Plan community events and sponsorships Support industry associations (MMLA, MBA, etc.) Partner with internal teams on policy and outreach efforts Qualifications Bachelor's degree preferred 2-5+ years in government affairs, policy, campaigns, or community engagement Knowledge of Michigan legislative & regulatory process Strong communication and relationship building skills Key attributes: Strong judgment and organizational skills Professional presence and community mindset Relationship driven and proactive WE OFFER PTO/Sick Days Comprehensive medical, dental, vision benefits Paid volunteer hours Life Insurance, Short-term Disability, and Long term Disability Health Savings Account 401k Paid training and career development Healthy grab and go snacks Career Growth: As part of a growing and evolving company, you will have ample opportunities to develop your career, take on new challenges, and make a significant impact. Work-Life Balance Inclusive Culture: We are committed to fostering a diverse and inclusive workplace where all employees feel valued and empowered. We celebrate unique perspectives and believe diversity drives innovation. Cutting-Edge Technology: Access state-of-the-art learning tools and technologies to enhance your own professional development and that of the entire organization. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Job Description Community Recertification Specialist Reports to the Community Area Manager and Senior Community Manager The Community Recertification Specialist will provide oversight and will review all Tenant Recertification and/or Initial Certifications in accordance with all Federal, State, and Local regulatory requirements and will also review, approve, and submit all responses to outside agencies or lender reviews. The Community Recertification Specialist will have assigned properties. Under the guidance of the Community Area Manager and Senior Manager the Community Recertification Specialist collaborates with members of the integrity and ensures adherence to all applicable regulatory guidelines This role involves monitoring and reviewing tenant files, tracking compliance data, providing compliance guidance, and implementing best practices to prevent and resolve non-compliance issues. The Community Recertification Specialist plays a critical role in supporting onsite staff and ownership entities to develop and sustain effective compliance systems. Job Function: Review and approve all Initial Certifications. Review and approve all Re-Certifications/Renewals. Conduct random reviews of Resident Files at the site for order and completeness. Guide Community Management Staff on compliance-related issues as needed. Review and submit monthly, quarterly, and annual reports that have been prepared by Community Management Staff. Review and submit all audit/review responses that have been prepared by Community Management Staff. Assist with the development and facilitation of internal compliance forms, policies, procedures, and training. Ensure compliance with affordable housing programs, including but not limited to LIHTC, Section 8, Home, TCAP, NSP, 1602 Exchange, Bond, and Public Housing Authority Program. Monitor and audit tenant files to confirm adherence to regulatory requirements. Review and approve all Move-Ins, Unit Transfer, Annual and Interim Certifications to verify compliance within required timelines. Ensure timely submission of Compliance-related documents, including 50058's, MTW's, 50059's, and TIC's. Monitor deadlines for annual recertifications and other compliance-related reporting. Generate and review monthly EIV reports, ensuring onsite staff completes required compliance monitoring. Assist with preparing responses and gathering supporting documentation for Management and Occupancy Reviews (MOR) and other audits. Job Requirements: College Degree preferred with experience in the affordable housing industry or at least 2 years of work experience in the affordable housing industry. Currently hold an HCCP and other nationally recognized Tax Credit Certification or equivalent certification preferred. Excellent written, and verbal skills and advanced math skills are required. Proficiency with Microsoft Office. Proficiency in either OneSite or Yardi is preferred. Must have the ability to multi-task. Some overnight travel is required. File Audits & Quality Assurance Conduct ongoing audits of tenant files, ensuring accuracy, completeness, and compliance with program requirements. Provide corrective action recommendations to Community Managers and the Community Leasing Specialist team for any identified compliance issues. Maintain and update compliance records in Onesite and applicable state agency systems. Ensure that all required paperwork for Initial Qualifications, Syndicator Reviews, Lender Reviews, Move-ins, Recertifications, and Internal Transfers aligns with Federal, State, and Local regulatory standards. Training & Support for Onsite Teams Act as a compliance resource for Community Managers, ensuring they understand program requirements and deadlines. Conduct monthly site visits to review file compliance and perform sample audits of Move-Ins, Annual, and Interim Certifications. Provide ongoing support and guidance to onsite teams to enhance their compliance knowledge and effectiveness. Foster teamwork and collaboration between Community management staff and compliance leadership. Reporting & Compliance Monitoring Track and monitor compliance data using spreadsheets, ensuring accurate and up-to-date reporting. Generate and analyze compliance reports to track portfolio status and compliance trends. Submit timely and accurate compliance reports to regulatory agencies and internal stakeholders. Maintain Compliance records in both OneSite and online state agency systems. Adapt to changing regulations, organizational structures, and work priorities to ensure continued compliance. Additional Responsibilities Perform other duties as assigned to support the compliance function. Maintain confidentiality and integrity in handling compliance-related matters. Ensure all activities comply with company policies and local, state, and federal laws and regulations. Our Mission: Provide quality, safe, and affordable housing for low and moderate-income families. Provide an environment for its team members to excel and be recognized and rewarded for their accomplishments. Provide the Principals and Partners with a fair return on their efforts and investments Core Values: EXCELLENCE | INTEGRITY | RESPONSIBILITY | RESPONSIVENESS |RESPECT | CHARACTER

The Community Outreach Specialist supports the implementation of youth violence prevention programming funded by the Illinois Department of Human Services (IDHS) and the Chicago Department of Family & Support Services (DFSS). The Community Outreach Specialist engages youth ages 14-24 who are at risk of violence involvement, providing street outreach, crisis response, mentoring, and referrals to wraparound services. This position plays a critical role in reducing violence by promoting positive engagement, trust-building, and linkage to employment, education, and mental health services. The salary for this position is $50,000 per year with opportunities to grow within the organization Our staff is the Y's greatest asset. Our teams provide valuable skills, knowledge, and passion that is essential to the contribution and positive impact in our communities, which is why we offer Y employees numerous perks and benefits, including: Competitive salaries reflecting your skills and experience. Comprehensive health, dental, and vision insurance for eligible employees, plus wellness programs, mental health resources, and a family gym membership. Generous PTO and paid holidays, with flexible work hours for work-life balance. 403(b) plan with company contributions for eligible employees after 2 years of service. Continuous learning opportunities through workshops and training programs. Supportive work environment valuing diversity, equity, and inclusion. Discounts on programs, employee assistance programs, and company-sponsored events. Scope of Responsibilities Conduct regular outreach in schools, neighborhoods, and hot-spot areas to identify and engage youth at highest risk of involvement in violence. Develop trusting relationships with participants and serve as a consistent, supportive presence in their lives. Identify and engage individuals at highest risk for victimization or perpetration. Support participants and families in the aftermath of violence or trauma. Collaborate with violence interrupters, case managers, and partner agencies to provide a coordinated care response. Maintain a caseload of youth participants and conduct weekly check-ins, tracking goals and progress. Participate in peace circles, restorative justice practices, and trauma-informed engagement activities. Provide immediate crisis response in the event of community violence, including hospital response and post-incident support. Represent the program and organization in community settings. Facilitate and co-lead small group sessions, workshops, and life skills programming focused on conflict resolution, job readiness, and social-emotional development. Ensure all activities and outcomes are documented in program databases (e.g., Efforts to Outcomes/ETO or Cityspan) in compliance with grant requirements. Assist with program events such as community forums, healing spaces, and outreach campaigns. Attend all required IDHS/DFSS trainings and contribute to internal team development sessions on violence prevention, de-escalation, and youth engagement strategies. Minimum and Required Requirements High school diploma or equivalent required; Associate's or Bachelor's degree in Human Services, Social Work, or a related field preferred. Minimum of 2 years' experience in community outreach, youth work, or violence prevention, particularly with youth impacted by trauma, gangs, or justice involvement. Deep understanding of Chicago's neighborhoods and the systemic issues contributing to community violence. Experience with grant-funded programs (IDHS, DFSS, or similar) and familiarity with data reporting systems preferred. Must possess excellent communication, interpersonal, and conflict resolution skills. Ability to work flexible hours, including some evenings, weekends, and on-call shifts. Lived experience and/or strong community ties to program service areas strongly preferred. Valid driver's license and reliable transportation preferred. Fluent in Spanish - Rauner YMCA serves a community that is approximately 85% Spanish-speaking. It's essential that staff can communicate directly with participants and families in their preferred language to build trust, provide accurate support, and avoid barriers in service delivery. Ties to the Community (Little Village & Pilsen) - We are seeking candidates who are either from, or currently reside in, the Rauner YMCA service community. Having these local ties is critical for credibility and effectiveness, as our work depends on strong relationships and cultural understanding within the neighborhood we serve. In-Person Role - This is not a hybrid position. This role requires staff to be onsite and present in the community in order to build relationships and provide hands-on support. Child Abuse Prevention - Supports the YMCA's commitment to child abuse prevention by: Reporting any items that may provide a health or safety hazard to staff, members or guests to your supervisor. Following all policies and procedures related to keeping children safe in our facilities and programs, including those related to the monitoring and supervision of children. Reporting any suspicious behavior and violation of policy and procedures to your supervisor. Completing all child abuse prevention training as required.