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Business Operations Manager jobs at Genentech - 136 jobs

  • Senior/Principal Business Manager- Translational Medicine

    Genentech 4.5company rating

    Business operations manager job at Genentech

    We advance science so that we all have more time with the people we love. The Senior/ Principal Business Manager will serve as a strategic advisor and thought partner to senior leadership within the gRED Translational Medicine organization. This individual will play a critical role in driving cross-functional alignment, enabling business planning and operational excellence, and ensuring the successful execution of strategic priorities. The role requires strong business acumen, systems thinking, and the ability to influence and partner across multiple levels and functions. The Business Manager also enables leadership team effectiveness by shaping agendas, connecting strategic dots, and anticipating organizational needs. With a strong grasp of the enterprise landscape, the Senior Business Manager proactively connects strategic priorities to execution, facilitates sound decision-making, and identifies opportunities to strengthen how the organization operates, collaborates, and delivers impact. The Opportunity: As a valuable member on the Translational Medicine team you will be: Serving as a strategic thought partner to senior functional leaders (Director and Vice President level), providing insights and driving aligned decision-making in support of organizational goals. Leading short- and long-term business planning efforts, including annual planning cycles, resource allocation, budget forecasting, and functional goal setting. Driving leadership team operating rhythm, ensuring effective prioritization, focus, and delivery on strategic objectives. Anticipating emerging needs, risks, and opportunities across the organization and proactively frames options for leadership consideration. Facilitating effective leadership and project team operations-designing and executing agendas, preparing briefing materials, and ensuring clarity of decisions, follow-ups, and outcomes. Connecting the dots across initiatives and stakeholders, identifying interdependencies and proactively addressing risks and opportunities. Synthesizing data and perspectives to support informed decision-making, including preparing pre-reads, strategic recommendations, and decision frameworks for leadership discussions. Driving planning and execution of strategic initiatives and change efforts that support the function's success and alignment with gRED and enterprise priorities. Advising on and contributing to solutions for complex challenges, offering structure, process, and creative thinking to move initiatives forward. Supporting key people and culture activities-such as functional offsites, recognition programs, and engagement initiatives-helping to foster a high-performance, inclusive, and purpose-driven environment. Acting as a connector across teams, promoting collaboration, shared accountability, and alignment toward common goals. Supporting communication strategies to ensure transparency, clarity, and engagement across stakeholders and organizational levels. Bringing a strong enterprise mindset, continuously linking functional goals to broader strategic context and organizational objectives. Who You Are A skilled communicator with strong written, verbal, and presentation abilities-able to synthesize and convey complex information clearly and effectively to diverse audiences. Highly organized, with exceptional program and project management capabilities. Trusted relationship builder who fosters collaboration, psychological safety, and transparency across teams and leadership levels. Agile and resourceful in navigating ambiguity and shifting priorities, with a proactive and solutions-oriented mindset. Adept at identifying process improvements and delivering business impact through operational excellence. Demonstrated experience in business management disciplines such as: Strategic planning Organizational development Project and portfolio management Business process improvement Change management Internal communications and engagement Proven success leading cross-functional initiatives in complex matrixed environments. Background in clinical development, drug development, or translational research is preferred. Strong understanding of enterprise functions, organizational dynamics, and business operations. Formal degree preferred; equivalent training and experience will be considered. Additional training or certification (e.g., PMP, Six Sigma, Design Thinking, Agile) is a plus. Relocation benefits are not available for this job posting. The expected salary range for this position based on the primary location of California for Senior Business Manager is $144,000- $267,400 and Principal Business Manager is $156,500-$290,700. Actual pay will be determined based on experience, qualifications, geographic location, and other job-related factors permitted by law. A discretionary annual bonus may be available based on individual and Company performance. This position also qualifies for the benefits detailed at the link provided below. Benefits Genentech is an equal opportunity employer. It is our policy and practice to employ, promote, and otherwise treat any and all employees and applicants on the basis of merit, qualifications, and competence. The company\'s policy prohibits unlawful discrimination, including but not limited to, discrimination on the basis of Protected Veteran status, individuals with disabilities status, and consistent with all federal, state, or local laws. If you have a disability and need an accommodation in relation to the online application process, please contact us by completing this form Accommodations for Applicants. #J-18808-Ljbffr
    $156.5k-290.7k yearly 5d ago
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  • Director, Healthcare Professional (HCP) Customer Relationship Management (CRM)

    Genentech 4.5company rating

    Business operations manager job at Genentech

    ** **Who We Are** **Digital Experience** is shaping the future of how Genentech connects with our patients and customers by harnessing the power of digital innovation and human-centered design. As healthcare evolves, we are bold in our approach - leveraging cutting edge AI, advanced digital engagement, end-to-end content management, and omnichannel technologies and operations to create seamless, personalized, and meaningful experiences for our patients and customers. This is your opportunity to lead transformative change, integrating advanced technology with strategic vision to drive impact at scale. If you are passionate about redefining the healthcare experiences and building something extraordinary, we want you on this journey. Let's redefine what's possible together! This combined team, in collaboration with key partners, builds solutions to serve Marketing, Customer Engagement, Medical Affairs, Public Affairs & Access ("CMG"), and other patient- and customer-facing teams across CMG to shape and drive a seamless, consistent, meaningful, and compliant experience for patients and customers across our interactions. The team is specifically accountable for: + **Defining omnichannel solutions** **,** shaping engagement strategies, designing, operationalizing, and producing seamless, consistent & meaningful patient and customer experiences. + **Accelerating, connecting, and enabling** the development of digital solutions that enhance the patient and customer experience across CMG. + **Advancing the mission** of seamless, consistent & meaningful patient and customer experiences that maximize patient impact while keeping compliance at the forefront. **Location** + This position is based in South San Francisco, CA with a required onsite presence at our Genentech Campus + Relocation Assistance is not available **Job Summary** The **Director, Healthcare Professional (HCP) Customer Relationship Management (CRM)** will drive innovation, strategy, and delivery of our HCP CRM product inclusive of integrated capabilities such as e-detailing, customer insights modules, messaging etc. This role is broadly responsible for ensuring that HCP CRM strategies and capabilities are accelerating the organization's progress toward delivering outstanding patient and healthcare provider experiences while driving business impact. The individual in this role will be responsible for the HCP CRM roadmap creation and delivery, along with CRM product operations and execution in partnership with business stakeholders and technical partners. As a product owner for this critical engagement platform, this person will leverage a deep understanding of CRM capabilities, strong interpersonal skills, and a results-driven approach to shape and deliver meaningful, connected support experiences for customers and internal teams. **Key Responsibilities** + Shape the strategic vision, develop a roadmap, and product standards for the Healthcare Provider Customer Relationship Management (HCP CRM), leveraging knowledge of customer engagement in the healthcare industry and CRM technology trends to enable strategic business priorities and experience needs for employees and customers. + Drive the HCP CRM vision and roadmap by aligning with enterprise business stakeholder priorities, technical capabilities, user experience feedback, and process transformation opportunities-ensuring seamless integration and strategic impact. + Design and lead the execution of a forward-looking operational strategy for the CRM product, focused on driving speed, efficiency, quality, and performance at scale. + Champion the operationalization and enterprise rollout of new features, leveraging automation to streamline workflows, enhance user experience, and reduce costs. Ensure ongoing support for end-users while upholding compliance, governance, and operational excellence standards across all touchpoints. + Develop business cases to support innovation and experimentation within the product model, identifying new CRM features and functionalities that deliver business outcomes, optimize performance, and improve customer engagement. + Understand end-user pain points via user research, prioritize critical features to improve customer engagement, and set clear performance objectives that balance efficiency with exceptional experiences for our CRM end-user community and our customer base (HCPs, Organized Customers etc.). + Own the end-to-end product lifecycle and roadmap for the HCP CRM, overseeing strategic planning, delivery milestones, operational execution, and measurable adoption and impact through sustained use and enhancements. + Champion the CRM's value across the enterprise, clearly communicating the product's role in delivering seamless, consistent and meaningful customer experiences through exceptional customer engagement. + Work with product operations to define and maintain operational KPIs for CRM performance, including metrics related to information accuracy and customer satisfaction. + Collaborate with the Technical Product Manager on vendor engagement and performance management to uphold SLAs and deliver high-quality technical support, enhancements, and infrastructure stability. + Represent the HCP CRM strategy in governance councils, enterprise working groups, and cross-suite strategic planning forums. + Ensure CRM platforms support the needs of our Commercial and Medical organizations by enabling personalized HCP engagement, omnichannel orchestration, and compliant messaging. + Lead prioritization efforts, manage a variety of stakeholders, and resolve competing priorities to align and advance the CRM product roadmap and ongoing enhancements balancing short term needs with long-term investments. + Collaborate with the Technical Product Manager to ensure alignment between business outcomes and technical feasibility, delivering a solution that supports both business goals and reliable performance. + Partner with other Business Product Owners and Executive Director - CRM Suite Lead to align product strategies, ensuring the CRM meets the business and experience needs of our customers, end-user community and stakeholders. + Partner with business stakeholders and technical teams to construct and maintain a prioritized product backlog. + Serve as the CRM expert, with deep knowledge of customer engagement trends and technologies in the pharmaceutical industry. Track market shift and emerging technologies to inform CRM strategy and roadmap development. + Engage with global product managers to share best practices and enable scalable, efficient solutions across markets. + Partner with customer experience professionals to ensure product experience meets the expectations of its end-user product community. + Deliver a CRM solution that meets business objectives, incorporating stakeholder feedback while driving improvements in CRM efficiency, quality of service, and end-user satisfaction. + Collaborate with Senior Leaders and Training teams to support CRM adoption, offering product expertise and materials to drive change management and upskilling initiatives. + Define business cases and secure necessary funding to support the development, enhancement, and scaling of the CRM platform. + Lead the definition of business requirements for usage and system health, ensuring the HCP CRM aligns with enterprise data governance standards and industry best practices. + Comply with all laws, regulations and policies that govern the conduct of Genentech activities. **People** + Lead, mentor, and manage the HCP CRM team, fostering an exemplary employee experience, including a culture of collaboration, innovation, and accountability. + Provide guidance, training, and career development opportunities for team members. + Allocate and shift resources effectively to ensure balanced workloads and optimized team performance and business impact. + Cultivate an environment of both accountability and performance-based incentives with ongoing and annual performance management and rewards and recognition of all direct reports. + Lead or oversee inclusive hiring of direct and indirect reports. **_Who You Are_** **Minimum** **Candidate Qualifications and Experience** + Bachelor's degree in business, technology, operations, science, marketing, or a related field. + 8 years of experience, with 7 years in product management, digital product operations, or equivalent experience. + Ability to own and manage the full product lifecycle, including visioning, roadmap creation, execution, and impact measurement. + Expertise in driving product improvements based on measurement and optimization insights. + Fluency / comfort with data systems, technology platforms, and integrations to inform strategic product decisions. + Strong skills in budget management, resource allocation, and stakeholder alignment for cross-functional collaboration. + Strong leadership and team management abilities, with experience in coaching, developing, and inspiring talent (direct or indirect). + Excellent communication and leadership abilities to drive change, influence stakeholders, and evangelize the product vision. + Experience working in an agile setting or bringing agile best-practice mentorship to the team. + Experience collaborating with Legal, Compliance, and Privacy teams to ensure adherence to governance and regulatory standards, and help influencing & evolving standards where needed. + Ability to innovate and foster experimentation to improve product capabilities. + Proven ability to adapt and navigate ambiguous or evolving environments. + Deep knowledge of CRM platforms (e.g., Veeva, Salesforce) and their use in HCP engagement and field force effectiveness. + Proven experience developing and implementing CRM strategies that balance business needs, user experience, and compliance requirements. + Strong understanding of regulatory, legal, and privacy frameworks governing HCP interactions and customer data use. **Additional Desired** **Candidate Qualifications and Experience** + Advanced degree, or equivalent experience (e.g., MBA or related graduate-level qualification). + Experience in healthcare, pharmaceutical, or highly regulated industries. + Proven success in managing large-scale, complex projects requiring strategic planning and operational execution. + Advanced knowledge of workflow tools, automation systems, and compliance frameworks. + Proven success in leading enterprise-level CRM initiatives and CRM transformation or consolidation programs across Commercial and Medical functions **Location** + This position is based in South San Francisco, CA with a required onsite presence at our Genentech Campus + Relocation Assistance is not available _The expected salary range for this position based on the primary location of South San Francisco, CA is $171,500 - $318,500. Actual pay will be determined based on experience, qualifications, geographic location, and other job-related factors permitted by law. A discretionary annual bonus may be available based on individual and Company performance. This position also qualifies for the benefits detailed at the link provided below._ **Benefits (****************************************************** \#LI-CM4 \#BOFT Genentech is an equal opportunity employer. It is our policy and practice to employ, promote, and otherwise treat any and all employees and applicants on the basis of merit, qualifications, and competence. The company's policy prohibits unlawful discrimination, including but not limited to, discrimination on the basis of Protected Veteran status, individuals with disabilities status, and consistent with all federal, state, or local laws. If you have a disability and need an accommodation in relation to the online application process, please contact us by completing this form Accommodations for Applicants (***************************************************************************************************** .
    $171.5k-318.5k yearly 60d+ ago
  • Global HRBP Director, Operations & People Strategy

    Illumina 4.8company rating

    San Diego, CA jobs

    A global genomics company seeks a Senior Director, HRBP for Global Operations in San Diego. This hybrid position involves managing HR strategies for over 3,300 employees globally, focusing on organization design, team effectiveness, and driving HR programs. The ideal candidate will have at least 20 years of experience, including international HR roles, with proven capabilities in developing teams and enhancing a diverse culture. Competitive compensation and benefits are offered. #J-18808-Ljbffr
    $104k-131k yearly est. 2d ago
  • Senior Director Contracting Operations

    Gilead Sciences, Inc. 4.5company rating

    Foster City, CA jobs

    At Gilead, we're creating a healthier world for all people. For more than 35 years, we've tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer - working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the world's biggest health challenges, and our mission requires collaboration, determination and a relentless drive to make a difference. Every member of Gilead's team plays a critical role in the discovery and development of life-changing scientific innovations. Our employees are our greatest asset as we work to achieve our bold ambitions, and we're looking for the next wave of passionate and ambitious people ready to make a direct impact. We believe every employee deserves a great leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future, you are the key driver in evolving our culture and creating an environment where every employee feels included, developed and empowered to fulfil their aspirations. Join Gilead and help create possible, together. Job Description Gilead's mission is to discover, develop, and deliver therapies that will improve the lives of patients with life-threatening illnesses worldwide. We are hiring a Senior Director Contracting Operations to report to the Executive Director. This position will lead and direct the Contracting Operations team and Commercial and Government Rebates managers responsible for daily operational implementation of action plans. Responsibilities Serves as a key member of the senior leadership team for Market Access Operations, reporting directly to the Executive Director. Leads a team of 20+ professionals to drive operational excellence across all U.S. business units in Market Access Contracting and Rebates. Directs the development and execution of optimized 340B operational strategies in collaboration with Government Affairs, Finance, and Commercial Brand teams. Ensures accurate, timely, and compliant reimbursement payments for both Commercial and Government channels, in alignment with contractual and statutory requirements. Champions best-in-class operational support across multiple disciplines and fosters strong cross-functional relationships with key internal stakeholders. Develops and monitors key performance indicators and reporting tools to provide actionable insights into financial and operational drivers. Strategically allocates human and financial resources across business units and franchises to maximize impact and efficiency. Serves as a primary point of contact for external stakeholders, including managed care organizations and government entities, and internal teams such as National Accounts, Accounts Payable, and Accounts Receivable. Provides strategic input into Gross-to-Net (GTN) assumptions, methodologies, and outcomes. Drives team performance by empowering ownership, fostering accountability, and cultivating a high-performance culture. Evaluates and leverages individual and team strengths to optimize organizational effectiveness. Knowledge & Skills Accomplished commercial leader within the pharmaceutical or biopharmaceutical industry, with broad functional expertise across sales, marketing, and market access. Proven track record of leading large, cross-functional teams and driving strategic initiatives. Deep understanding of the external pharmaceutical market, payer dynamics, and evolving reimbursement landscape. Subject matter expertise in the 340B ecosystem, including regulatory trends and operational implications. Exceptional analytical capabilities, systems thinking, and business acumen. Skilled in building and optimizing cross-functional partnerships with Government Affairs, Information Technology, Legal, and Finance/Accounting. Strong decision-making ability, balancing strategic, financial, and operational considerations to achieve optimal outcomes. Extensive knowledge of wholesaler, distributor, specialty pharmacy, and payer contracting and pricing methodologies. Confident and persuasive communicator, with the ability to influence senior business leaders and drive alignment across diverse stakeholder groups. Basic Qualifications: Bachelor's Degree and Fourteen Years' Experience OR Masters' Degree and Twelve Years' Experience OR PhD and Twelve Years' Experience Preferred Qualifications: Advanced Degree in Business, Finance, Public Health, or a related field (MBA, MHA, or equivalent). 15+ years of progressive experience in pharmaceutical or biopharmaceutical contracting, pricing, or market access operations. Expert-level knowledge of 340B program operations, including compliance, regulatory trends, and strategic implications. Strong track record of stakeholder engagement, including executive-level communication and external partner management (e.g., payers, government agencies). Experience with Commercial and Government rebate operations, including Medicaid, Medicare Part D, and Managed Care contracting. Strategic mindset with operational execution skills, capable of translating vision into scalable processes and measurable outcomes. Change leadership experience, especially in transforming operational models or implementing new systems/processes across business units. The salary range for this position is: $243,100.00 - $314,600.00. Gilead considers a variety of factors when determining base compensation, including experience, qualifications, and geographic location. These considerations mean actual compensation will vary. This position may also be eligible for a discretionary annual bonus, discretionary stock-based long-term incentives (eligibility may vary based on role), paid time off, and a benefits package. Benefits include company-sponsored medical, dental, vision, and life insurance plans*. For additional benefits information, visit: ****************************************************************** * Eligible employees may participate in benefit plans, subject to the terms and conditions of the applicable plans. For jobs in the United States: Gilead Sciences Inc. is committed to providing equal employment opportunities to all employees and applicants for employment, and is dedicated to fostering an inclusive work environment comprised of diverse perspectives, backgrounds, and experiences. Employment decisions regarding recruitment and selection will be made without discrimination based on race, color, religion, national origin, sex, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status and other non-job related characteristics or other prohibited grounds specified in applicable federal, state and local laws. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact ApplicantAccommodations@gilead.com for assistance. Notice: EMPLOYEE POLYGRAPH PROTECTION ACT YOUR RIGHTS UNDER THE FAMILY AND MEDICAL LEAVE ACT Gilead Sciences will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, (c) consistent with the legal duty to furnish information; or (d) otherwise protected by law. Our environment respects individual differences and recognizes each employee as an integral member of our company. Our workforce reflects these values and celebrates the individuals who make up our growing team. Gilead provides a work environment free of harassment and prohibited conduct. We promote and support individual differences and diversity of thoughts and opinion. For Current Gilead Employees and Contractors: Please apply via the Internal Career Opportunities portal in Workday. Share: Job Requisition ID R0047874 Full Time/Part Time Full-Time Job Level Director #J-18808-Ljbffr
    $243.1k-314.6k yearly 5d ago
  • Senior Director, Contracting & Rebates Ops

    Gilead Sciences, Inc. 4.5company rating

    Foster City, CA jobs

    A global biopharmaceutical company in Foster City is seeking a Senior Director Contracting Operations to lead a team focused on operational excellence in Market Access Contracting and Rebates. This role involves strategic oversight, compliance in reimbursement payments, and direct collaboration with various stakeholders. Ideal candidates will possess significant experience and a proven track record in the pharmaceutical sector, particularly in contracting and pricing operations. #J-18808-Ljbffr
    $163k-220k yearly est. 5d ago
  • Head of CMC Regulatory Affairs - Strategy and Operations

    Gilead Sciences, Inc. 4.5company rating

    Foster City, CA jobs

    * Oversee digital modernization of core CMC RA platforms (e.g., RIM) and integration across systems.* Stand up for CMC RA (with enterprise thinking) and oversee a digital/AI fluency and enablement team aligned to strategic priorities.* Create guidelines, systems, and processes for CMC RA knowledge management, in alignment and partnership with any broader initiatives in this space across the enterprise.* Lead workforce capability design, training strategy, and upskilling initiatives. **Domain Knowledge & Experience*** Requires a PhD or MS with 14+ years of relevant professional experience, or BS with 16+ years of relevant professional experience - a degree in chemistry or a related scientific discipline is strongly preferred.* Experience in regulatory operations, strategic planning, and operational execution of CMC RA initiatives.* Experience with CMC requirements for drug development of a range of product modalities.* Comprehensive understanding of the biopharmaceutical industry, R&D, and product commercialization, including the regulatory framework.* Experience designing, selecting, and implementing digital tools such as RIM, structured content authoring, LIMS, or GenAI applications with an enterprise mindset.* Understanding of structured content, automation, and enterprise knowledge systems.* Strategic thinking and ability to influence and constructively challenge the status quo.* Strong business acumen.* Ability to blend strategic acumen, regulatory fluency, and operational rigor with a strong background in change leadership, data governance, and digital transformation.* Experience in managing organizational cross-functional initiatives and/or business operations programs.* Ability to design and optimize organizations.* Excellent organizational and communication (both written and verbal) skills with all levels of an organization.* Ability to work and influence within a matrixed environment and regularly collaborate with cross-functional teams across Technical, Research, and Development.* Ability to manage multiple priorities, to draw out diverse views, and to show tact and discretion in challenging situations. #J-18808-Ljbffr
    $146k-211k yearly est. 3d ago
  • Remote District Business Manager, Oncology/Hematology

    Bristol Myers Squibb 4.6company rating

    San Francisco, CA jobs

    A leading biopharmaceutical company is seeking a District Business Manager to lead their Oncology/Hematology Sales team in San Francisco. This role involves motivating a team, analyzing market data, and developing business plans to enhance performance. The ideal candidate will have a strong background in sales management and a degree in a related field. Join us to make a tangible difference in the lives of cancer patients while building a rewarding career. #J-18808-Ljbffr
    $112k-149k yearly est. 4d ago
  • Vice President, Commercial Operations

    Agilent Technologies 4.8company rating

    Santa Clara, CA jobs

    The Role The Vice President of Commercial Operations will provide strategic and operational direction for Agilent's global Commercial organization, which includes Sales, Services, Commercial Marketing, Digital & Analytics and Customer Operations. This leader will oversee a recently formed organization of more than 1,000 professionals focused on five key pillars: commercial strategy/compensation management, process technology & tools, commercial operations & data, customer-facing operations, and commercial governance & controls. They will continue driving operational transformation as Agilent evolves from a product-driven company to a customer-focused enterprise. The role is critical to delivering Agilent's brand promise and ensuring the company's future success. The ideal candidate will have extensive experience operating across global regions and a proven track record of driving customer success, growth, and profitability. A deep understanding of customer needs in a rapidly changing global market is essential, along with the ability to incorporate global strategies that strengthen customer satisfaction and advance technology-driven customer services. This leader must also demonstrate success in building and engaging high-performing teams. The Vice President of Commercial Operations will champion efficiency, effectiveness, and a customer-first mindset across the organization. This leader will ensure Agilent's strategic priorities are translated into measurable business outcomes worldwide. Key Responsibilities Lead and set the vision for a diverse, global team of professionals; oversee strategic planning, execution, and outcomes for the full Commercial Operations organization, ensuring alignment with Agilent's vision, mission, and values. Collaborate across functions to operate effectively within a matrix organization, maintaining a strong customer-first focus. Direct and influence cross-functional initiatives related to sales, service, and operations processes and performance, ensuring objectives are achieved on time and within budget. Build and develop a high-performing team, fostering a culture of talent development and succession planning at all levels. Champion the Voice of the Customer, embedding customer insights into all aspects of the business to ensure customer interests remain central. Maintain a deep understanding of market dynamics, including competitive landscape and evolving customer trends. Monitor scientific and industry trends, partnering with the executive team to identify new opportunities and enhance business and customer experiences. Stay informed on global legal, social, and economic conditions that may impact company operations and proactively adapt strategies as needed. Qualifications Experience 15+ years of life sciences, medical device or diagnostic experience within a capital-equipment and consumables intensive business. Global Operations Experience: Working in positions of increasing operations responsibility, leading teams in multiple regions including AFO, EMEAI and Asia Pacific. A proven track record of driving profitable growth and operations efficiencies and introducing technology-minded solutions. Education Bachelor's degree required; Master's degree preferred. Leadership Capabilities Driving Results: In an organization committed to sustaining growth and maintaining strong customer-centric position, this leader: Enhance operational processes to accelerate results and elevate customer experiences. Proactively improves workflows, driving quality and productivity through efficiencies and best-in-class solutions. Enables higher performance by introducing incremental improvements based on calculated risk-taking. Benchmarks performance against industry best practices and consistently deliver results that exceed peer standards. Acting Strategically: In the context of creating differentiated customer solutions and driving continuous improvement, this leader: Develops a two-to-three-year roadmap to implement enterprise strategy within their area of responsibility. Identifies and prioritizes critical future factors that influence decision-making. Plans for external changes and trends-including competitors, clients, technology, and market dynamics-that impact the business. Considers enterprise-wide implications, ensuring strategies account for effects beyond their immediate area, location, function, or market. Demonstrating Commercial Acumen & Leadership Expectations Embrace a “One Agilent” mindset, proactively collaborating across functions and teams to deliver results greater than the sum of individual efforts. Communicating with clarity and openness, fostering an environment where perspectives flow freely and constructive debate is encouraged. Build winning teams, assembling diverse skills and talent to achieve exceptional outcomes. Demonstrate self-awareness, understanding how personal style and approach impact others and adjusting effectively. Lead change with confidence, bringing a proven track record of successful change management initiatives and experience navigating high complexity across the organization and portfolio. Model integrity and alignment, ensuring personal principles, words, and actions reflect Agilent's values. Personal Attributes Exceptional written and verbal communication skills. High level of integrity and trustworthiness. Strong commitment to excellence. Thrives in a culture of collaboration and respect. The full-time equivalent pay range for this position is $252,000 - $394,000/yr plus eligibility for bonus, stock and benefits. Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: ************************************* Additional Details This job has a full time weekly schedule. It includes the option to work remotely. Applications for this job will be accepted until at least January 22, 2026 or until the job is no longer posted.Agilent Technologies, Inc. is an Equal Employment Opportunity and merit-based employer that values individuals of all backgrounds at all levels. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, religion or religious creed, color, gender, gender identity, gender expression, national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status, registered domestic partner status, age, sexual orientation, military or veteran status, protected veteran status, or any other basis protected by federal, state, local law, ordinance, or regulation and will not be discriminated against on these bases. Agilent Technologies, Inc., is committed to creating and maintaining an inclusive in the workplace where everyone is welcome, and strives to support candidates with disabilities. If you have a disability and need assistance with any part of the application or interview process or have questions about workplace accessibility, please email job_******************* or contact ***************. For more information about equal employment opportunity protections, please visit *************************************** Required: 25% of the TimeShift: DayDuration: No End DateJob Function: Sales
    $252k-394k yearly Auto-Apply 3d ago
  • Assoc Director, Customer Engagement Operations

    Gilead Sciences, Inc. 4.5company rating

    Foster City, CA jobs

    At Gilead, we're creating a healthier world for all people. For more than 35 years, we've tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer - working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the world's biggest health challenges, and our mission requires collaboration, determination and a relentless drive to make a difference. Every member of Gilead's team plays a critical role in the discovery and development of life-changing scientific innovations. Our employees are our greatest asset as we work to achieve our bold ambitions, and we're looking for the next wave of passionate and ambitious people ready to make a direct impact. We believe every employee deserves a great leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future, you are the key driver in evolving our culture and creating an environment where every employee feels included, developed and empowered to fulfil their aspirations. Join Gilead and help create possible, together. Job Description At Gilead our pursuit of a healthier world for all people has yielded a cure for hepatitis C, revolutionary improvements in HIV treatment and prevention as well as advancements in therapies for viral and inflammatory diseases and certain cancers. We set and achieve bold ambitions in our fight against the world's most devastating diseases, united in our commitment to confronting the largest public health challenges of our day and improving the lives of patients for generations to come. The Associate Director, Customer Engagement Operations, reports to the Director of Marketing Operations and ensures flawless, compliant execution of US Speaker Programs. This role requires operational leadership, strategic insight, strong compliance knowledge, data-driven decision making, and collaboration across a matrixed organization. In addition to overseeing the end-to-end management of speaker program logistics, the Associate Director is responsible for developing standard operating procedures, monitoring performance metrics, and driving process improvements to enhance program effectiveness and efficiency. The position entails partnering with cross-functional teams such as Legal, Compliance, Medical Affairs, Marketing and Sales to ensure all programs adhere to company policies and regulatory requirements. The ideal candidate will possess exceptional organizational and project management skills, a deep understanding of relevant industry regulations, and the ability to communicate clearly with both internal stakeholders and external vendors. Demonstrated experience in leading large-scale initiatives and the capacity to adapt in a fast-paced environment are essential for success in this role. Key Responsibilities Strategic Leadership & Innovation * Shape and Execute Vision: Set and articulate a forward-looking strategy for Customer Engagement Operations, utilizing data-driven insights and a comprehensive understanding of business drivers across multiple therapeutic areas. Proactively identify emerging trends and opportunities, ensuring the organization remains at the forefront of industry best practices. * Maximize Channel Synergies: Analyze and integrate engagement channels-including Speaker Programs, Advisory Boards, and Consulting Engagements-to streamline operations and optimize resource allocation. Employ quantitative metrics to assess effectiveness and enhance the overall customer experience, resulting in measurable improvements in stakeholder satisfaction. * KPIs and Outcome Measurement: Establish clear, actionable key performance indicators aligned with strategic objectives. Regularly review and interpret performance data to deliver innovative solutions, ensuring all initiatives yield significant, high-impact results for both internal and external stakeholders. * Champion Innovation: Foster a culture of continuous improvement by challenging existing processes and encouraging the adoption of new, evidence-based practices. Lead cross-functional brainstorming sessions and pilot innovative approaches, demonstrating a commitment to measurable value creation and operational excellence. Operational Excellence & Process Optimization * Lead Complex Projects: Direct multiple concurrent initiatives with exceptional project management skills, leveraging data analytics and decisive leadership to anticipate challenges and deliver results on time and within scope. * Drive Process Optimization: Identify inefficiencies, reduce operational waste, and increase productivity. Implement process enhancements that elevate execution quality while maintaining strict compliance standards. * Maintain Robust SOPs: Ensure standard operating procedures and guidance documents are clear, accessible, and regularly updated. Use feedback and performance data to continuously refine documentation, promoting user-centric and compliant practices. * Foster Continuous Improvement: Establish structured feedback loops and collaborative forums with internal and external partners. Apply data-driven insights to drive iterative enhancements, reinforcing a culture of excellence throughout the organization. * Manage External Vendors, Training, and Partners: Oversee relationships with external vendors and partners, ensuring high-quality service delivery and adherence to compliance standards. Coordinate and facilitate training programs to equip both internal teams and external partners with the necessary knowledge and skills for program success. People Leadership & Trusted Partnerships * Develop High-Performing Teams: Provide mentorship, coaching, and professional development opportunities for both full-time employees and contractors. Set clear expectations, monitor performance using objective metrics, and recognize achievements to build an engaged and empowered workforce within the Speaker Programs ecosystem. * Build Inclusive, Collaborative Culture: Promote diversity and inclusion as key business imperatives, ensuring all team members feel valued and motivated. Align individual and team goals with organizational objectives, fostering a shared sense of purpose and accountability. * Serve as Trusted Advisor: Act as a strategic partner and thought leader across the matrix organization, influencing decision-making through credibility, expertise, and clear communication. Facilitate consensus among cross-functional stakeholders by combining analytical insights with empathetic leadership. * Model Inclusive Leadership: Demonstrate exemplary leadership behaviors, setting the standard for integrity and collaboration. Embed diversity and inclusion into all aspects of team management and operational strategy, ensuring these values drive business success. Basic Qualifications: * 10+ Years with BS/BA OR * 8+ Years with MS/MA or MBA Preferred Qualifications: * 8+ years of experience, demonstrating a consistent trajectory of increasing leadership responsibility. * Deep working knowledge of Gilead therapeutic areas, enabling informed decision-making and strategic alignment with business goals. * High proficiency in Excel for data analysis, skilled in PowerPoint and Word for effective communication; experience with Veeva and Salesforce is advantageous. * Strong analytical, problem-solving, and critical thinking abilities, consistently applying data-based insights to navigate complex systems and develop actionable strategies. * Advanced expertise in operations, project management, and compliance within marketing or sales, leveraging analytics to drive continuous process improvement. * Track record of successfully leading cross-functional teams and influencing outcomes in a complex, matrixed environment, supported by robust data analysis and stakeholder engagement. * Exceptional communication and presentation skills, with a proven ability to convey complex information clearly and confidently to executive audiences. * Demonstrated success in driving innovation and fostering a culture of continuous improvement through evidence-based decision-making and collaborative leadership. * Project management certification such as PMP or CAPM, demonstrating advanced expertise in managing complex compliance-related projects. * Extensive experience coordinating and executing speaker programs, ensuring adherence to regulatory and compliance standards. * Strong understanding of compliance frameworks in marketing or sales operations, with a focus on continuous process improvement and risk mitigation. People Leader Accountabilities: * Create Inclusion - knowing the business value of diverse teams, modeling inclusion, and embedding the value of diversity in the way they manage their teams. * Develop Talent - understand the skills, experience, aspirations and potential of their employees and coach them on current performance and future potential. They ensure employees are receiving the feedback and insight needed to grow, develop and realize their purpose. * Empower Teams - connect the team to the organization by aligning goals, purpose, and organizational objectives, and holding them to account. They provide the support needed to remove barriers and connect their team to the broader ecosystem The salary range for this position is: $182,070.00 - $235,620.00. Gilead considers a variety of factors when determining base compensation, including experience, qualifications, and geographic location. These considerations mean actual compensation will vary. This position may also be eligible for a discretionary annual bonus, discretionary stock-based long-term incentives (eligibility may vary based on role), paid time off, and a benefits package. Benefits include company-sponsored medical, dental, vision, and life insurance plans*. For additional benefits information, visit: ****************************************************************** * Eligible employees may participate in benefit plans, subject to the terms and conditions of the applicable plans. For jobs in the United States: Gilead Sciences Inc. is committed to providing equal employment opportunities to all employees and applicants for employment, and is dedicated to fostering an inclusive work environment comprised of diverse perspectives, backgrounds, and experiences. Employment decisions regarding recruitment and selection will be made without discrimination based on race, color, religion, national origin, sex, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job related characteristics or other prohibited grounds specified in applicable federal, state and local laws. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact ApplicantAccommodations@gilead.com for assistance. For more information about equal employment opportunity protections, please view the 'Know Your Rights' poster. NOTICE: EMPLOYEE POLYGRAPH PROTECTION ACT YOUR RIGHTS UNDER THE FAMILY AND MEDICAL LEAVE ACT Gilead Sciences will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, (c) consistent with the legal duty to furnish information; or (d) otherwise protected by law. Our environment respects individual differences and recognizes each employee as an integral member of our company. Our workforce reflects these values and celebrates the individuals who make up our growing team. Gilead provides a work environment free of harassment and prohibited conduct. We promote and support individual differences and diversity of thoughts and opinion. For Current Gilead Employees and Contractors: Please apply via the Internal Career Opportunities portal in Workday.
    $182.1k-235.6k yearly Auto-Apply 9d ago
  • Assoc Director, Customer Engagement Operations

    Gilead Sciences, Inc. 4.5company rating

    Foster City, CA jobs

    At Gilead, we're creating a healthier world for all people. For more than 35 years, we've tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer - working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the world's biggest health challenges, and our mission requires collaboration, determination and a relentless drive to make a difference. Every member of Gilead's team plays a critical role in the discovery and development of life-changing scientific innovations. Our employees are our greatest asset as we work to achieve our bold ambitions, and we're looking for the next wave of passionate and ambitious people ready to make a direct impact. We believe every employee deserves a great leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future, you are the key driver in evolving our culture and creating an environment where every employee feels included, developed and empowered to fulfil their aspirations. Join Gilead and help create possible, together. **Job Description** At Gilead our pursuit of a healthier world for all people has yielded a cure for hepatitis C, revolutionary improvements in HIV treatment and prevention as well as advancements in therapies for viral and inflammatory diseases and certain cancers. We set and achieve bold ambitions in our fight against the world's most devastating diseases, united in our commitment to confronting the largest public health challenges of our day and improving the lives of patients for generations to come. The Associate Director, Customer Engagement Operations, reports to the Director of Marketing Operations and ensures flawless, compliant execution of US Speaker Programs. This role requires operational leadership, strategic insight, strong compliance knowledge, data-driven decision making, and collaboration across a matrixed organization. In addition to overseeing the end-to-end management of speaker program logistics, the Associate Director is responsible for developing standard operating procedures, monitoring performance metrics, and driving process improvements to enhance program effectiveness and efficiency. The position entails partnering with cross-functional teams such as Legal, Compliance, Medical Affairs, Marketing and Sales to ensure all programs adhere to company policies and regulatory requirements. The ideal candidate will possess exceptional organizational and project management skills, a deep understanding of relevant industry regulations, and the ability to communicate clearly with both internal stakeholders and external vendors. Demonstrated experience in leading large-scale initiatives and the capacity to adapt in a fast-paced environment are essential for success in this role. **Key Responsibilities** Strategic Leadership & Innovation + Shape and Execute Vision: Set and articulate a forward-looking strategy for Customer Engagement Operations, utilizing data-driven insights and a comprehensive understanding of business drivers across multiple therapeutic areas. Proactively identify emerging trends and opportunities, ensuring the organization remains at the forefront of industry best practices. + Maximize Channel Synergies: Analyze and integrate engagement channels-including Speaker Programs, Advisory Boards, and Consulting Engagements-to streamline operations and optimize resource allocation. Employ quantitative metrics to assess effectiveness and enhance the overall customer experience, resulting in measurable improvements in stakeholder satisfaction. + KPIs and Outcome Measurement: Establish clear, actionable key performance indicators aligned with strategic objectives. Regularly review and interpret performance data to deliver innovative solutions, ensuring all initiatives yield significant, high-impact results for both internal and external stakeholders. + Champion Innovation: Foster a culture of continuous improvement by challenging existing processes and encouraging the adoption of new, evidence-based practices. Lead cross-functional brainstorming sessions and pilot innovative approaches, demonstrating a commitment to measurable value creation and operational excellence. Operational Excellence & Process Optimization + Lead Complex Projects: Direct multiple concurrent initiatives with exceptional project management skills, leveraging data analytics and decisive leadership to anticipate challenges and deliver results on time and within scope. + Drive Process Optimization: Identify inefficiencies, reduce operational waste, and increase productivity. Implement process enhancements that elevate execution quality while maintaining strict compliance standards. + Maintain Robust SOPs: Ensure standard operating procedures and guidance documents are clear, accessible, and regularly updated. Use feedback and performance data to continuously refine documentation, promoting user-centric and compliant practices. + Foster Continuous Improvement: Establish structured feedback loops and collaborative forums with internal and external partners. Apply data-driven insights to drive iterative enhancements, reinforcing a culture of excellence throughout the organization. + Manage External Vendors, Training, and Partners: Oversee relationships with external vendors and partners, ensuring high-quality service delivery and adherence to compliance standards. Coordinate and facilitate training programs to equip both internal teams and external partners with the necessary knowledge and skills for program success. People Leadership & Trusted Partnerships + Develop High-Performing Teams: Provide mentorship, coaching, and professional development opportunities for both full-time employees and contractors. Set clear expectations, monitor performance using objective metrics, and recognize achievements to build an engaged and empowered workforce within the Speaker Programs ecosystem. + Build Inclusive, Collaborative Culture: Promote diversity and inclusion as key business imperatives, ensuring all team members feel valued and motivated. Align individual and team goals with organizational objectives, fostering a shared sense of purpose and accountability. + Serve as Trusted Advisor: Act as a strategic partner and thought leader across the matrix organization, influencing decision-making through credibility, expertise, and clear communication. Facilitate consensus among cross-functional stakeholders by combining analytical insights with empathetic leadership. + Model Inclusive Leadership: Demonstrate exemplary leadership behaviors, setting the standard for integrity and collaboration. Embed diversity and inclusion into all aspects of team management and operational strategy, ensuring these values drive business success. **Basic Qualifications:** + 10+ Years with BS/BAOR + 8+ Years with MS/MA or MBA **Preferred Qualifications:** + 8+ years of experience, demonstrating a consistent trajectory of increasing leadership responsibility. + Deep working knowledge of Gilead therapeutic areas, enabling informed decision-making and strategic alignment with business goals. + High proficiency in Excel for data analysis, skilled in PowerPoint and Word for effective communication; experience with Veeva and Salesforce is advantageous. + Strong analytical, problem-solving, and critical thinking abilities, consistently applying data-based insights to navigate complex systems and develop actionable strategies. + Advanced expertise in operations, project management, and compliance within marketing or sales, leveraging analytics to drive continuous process improvement. + Track record of successfully leading cross-functional teams and influencing outcomes in a complex, matrixed environment, supported by robust data analysis and stakeholder engagement. + Exceptional communication and presentation skills, with a proven ability to convey complex information clearly and confidently to executive audiences. + Demonstrated success in driving innovation and fostering a culture of continuous improvement through evidence-based decision-making and collaborative leadership. + Project management certification such as PMP or CAPM, demonstrating advanced expertise in managing complex compliance-related projects. + Extensive experience coordinating and executing speaker programs, ensuring adherence to regulatory and compliance standards. + Strong understanding of compliance frameworks in marketing or sales operations, with a focus on continuous process improvement and risk mitigation. **People Leader Accountabilities:** -Create Inclusion - knowing the business value of diverse teams, modeling inclusion, and embedding the value of diversity in the way they manage their teams. -Develop Talent - understand the skills, experience, aspirations and potential of their employees and coach them on current performance and future potential. They ensure employees are receiving the feedback and insight needed to grow, develop and realize their purpose. -Empower Teams - connect the team to the organization by aligning goals, purpose, and organizational objectives, and holding them to account. They provide the support needed to remove barriers and connect their team to the broader ecosystem The salary range for this position is: $182,070.00 - $235,620.00. Gilead considers a variety of factors when determining base compensation, including experience, qualifications, and geographic location. These considerations mean actual compensation will vary. This position may also be eligible for a discretionary annual bonus, discretionary stock-based long-term incentives (eligibility may vary based on role), paid time off, and a benefits package. Benefits include company-sponsored medical, dental, vision, and life insurance plans*. For additional benefits information, visit: ****************************************************************** * Eligible employees may participate in benefit plans, subject to the terms and conditions of the applicable plans. **For jobs in the United States:** Gilead Sciences Inc. is committed to providing equal employment opportunities to all employees and applicants for employment, and is dedicated to fostering an inclusive work environment comprised of diverse perspectives, backgrounds, and experiences. Employment decisions regarding recruitment and selection will be made without discrimination based on race, color, religion, national origin, sex, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job related characteristics or other prohibited grounds specified in applicable federal, state and local laws. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact ApplicantAccommodations@gilead.com for assistance. For more information about equal employment opportunity protections, please view the 'Know Your Rights' (********************************************** poster. NOTICE: EMPLOYEE POLYGRAPH PROTECTION ACT (********************************************************* YOUR RIGHTS UNDER THE FAMILY AND MEDICAL LEAVE ACT Gilead Sciences will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, (c) consistent with the legal duty to furnish information; or (d) otherwise protected by law. Our environment respects individual differences and recognizes each employee as an integral member of our company. Our workforce reflects these values and celebrates the individuals who make up our growing team. Gilead provides a work environment free of harassment and prohibited conduct. We promote and support individual differences and diversity of thoughts and opinion. **For Current Gilead Employees and Contractors:** Please apply via the Internal Career Opportunities portal in Workday. Gilead Sciences, Inc. is a biopharmaceutical company that has pursued and achieved breakthroughs in medicine for more than three decades, with the goal of creating a healthier world for all people. The company is committed to advancing innovative medicines to prevent and treat life-threatening diseases, including HIV, viral hepatitis and cancer. Gilead operates in more than 35 countries worldwide, with headquarters in Foster City, California.
    $182.1k-235.6k yearly 9d ago
  • Assoc Director, Customer Engagement Operations

    Gilead Sciences 4.5company rating

    Foster City, CA jobs

    At Gilead, we're creating a healthier world for all people. For more than 35 years, we've tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer - working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the world's biggest health challenges, and our mission requires collaboration, determination and a relentless drive to make a difference. Every member of Gilead's team plays a critical role in the discovery and development of life-changing scientific innovations. Our employees are our greatest asset as we work to achieve our bold ambitions, and we're looking for the next wave of passionate and ambitious people ready to make a direct impact. We believe every employee deserves a great leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future, you are the key driver in evolving our culture and creating an environment where every employee feels included, developed and empowered to fulfil their aspirations. Join Gilead and help create possible, together. Job Description At Gilead our pursuit of a healthier world for all people has yielded a cure for hepatitis C, revolutionary improvements in HIV treatment and prevention as well as advancements in therapies for viral and inflammatory diseases and certain cancers. We set and achieve bold ambitions in our fight against the world's most devastating diseases, united in our commitment to confronting the largest public health challenges of our day and improving the lives of patients for generations to come. The Associate Director, Customer Engagement Operations, reports to the Director of Marketing Operations and ensures flawless, compliant execution of US Speaker Programs. This role requires operational leadership, strategic insight, strong compliance knowledge, data-driven decision making, and collaboration across a matrixed organization. In addition to overseeing the end-to-end management of speaker program logistics, the Associate Director is responsible for developing standard operating procedures, monitoring performance metrics, and driving process improvements to enhance program effectiveness and efficiency. The position entails partnering with cross-functional teams such as Legal, Compliance, Medical Affairs, Marketing and Sales to ensure all programs adhere to company policies and regulatory requirements. The ideal candidate will possess exceptional organizational and project management skills, a deep understanding of relevant industry regulations, and the ability to communicate clearly with both internal stakeholders and external vendors. Demonstrated experience in leading large-scale initiatives and the capacity to adapt in a fast-paced environment are essential for success in this role. Key Responsibilities Strategic Leadership & Innovation Shape and Execute Vision: Set and articulate a forward-looking strategy for Customer Engagement Operations, utilizing data-driven insights and a comprehensive understanding of business drivers across multiple therapeutic areas. Proactively identify emerging trends and opportunities, ensuring the organization remains at the forefront of industry best practices. Maximize Channel Synergies: Analyze and integrate engagement channels-including Speaker Programs, Advisory Boards, and Consulting Engagements-to streamline operations and optimize resource allocation. Employ quantitative metrics to assess effectiveness and enhance the overall customer experience, resulting in measurable improvements in stakeholder satisfaction. KPIs and Outcome Measurement: Establish clear, actionable key performance indicators aligned with strategic objectives. Regularly review and interpret performance data to deliver innovative solutions, ensuring all initiatives yield significant, high-impact results for both internal and external stakeholders. Champion Innovation: Foster a culture of continuous improvement by challenging existing processes and encouraging the adoption of new, evidence-based practices. Lead cross-functional brainstorming sessions and pilot innovative approaches, demonstrating a commitment to measurable value creation and operational excellence. Operational Excellence & Process Optimization Lead Complex Projects: Direct multiple concurrent initiatives with exceptional project management skills, leveraging data analytics and decisive leadership to anticipate challenges and deliver results on time and within scope. Drive Process Optimization: Identify inefficiencies, reduce operational waste, and increase productivity. Implement process enhancements that elevate execution quality while maintaining strict compliance standards. Maintain Robust SOPs: Ensure standard operating procedures and guidance documents are clear, accessible, and regularly updated. Use feedback and performance data to continuously refine documentation, promoting user-centric and compliant practices. Foster Continuous Improvement: Establish structured feedback loops and collaborative forums with internal and external partners. Apply data-driven insights to drive iterative enhancements, reinforcing a culture of excellence throughout the organization. Manage External Vendors, Training, and Partners: Oversee relationships with external vendors and partners, ensuring high-quality service delivery and adherence to compliance standards. Coordinate and facilitate training programs to equip both internal teams and external partners with the necessary knowledge and skills for program success. People Leadership & Trusted Partnerships Develop High-Performing Teams: Provide mentorship, coaching, and professional development opportunities for both full-time employees and contractors. Set clear expectations, monitor performance using objective metrics, and recognize achievements to build an engaged and empowered workforce within the Speaker Programs ecosystem. Build Inclusive, Collaborative Culture: Promote diversity and inclusion as key business imperatives, ensuring all team members feel valued and motivated. Align individual and team goals with organizational objectives, fostering a shared sense of purpose and accountability. Serve as Trusted Advisor: Act as a strategic partner and thought leader across the matrix organization, influencing decision-making through credibility, expertise, and clear communication. Facilitate consensus among cross-functional stakeholders by combining analytical insights with empathetic leadership. Model Inclusive Leadership: Demonstrate exemplary leadership behaviors, setting the standard for integrity and collaboration. Embed diversity and inclusion into all aspects of team management and operational strategy, ensuring these values drive business success. Basic Qualifications: 10+ Years with BS/BA OR 8+ Years with MS/MA or MBA Preferred Qualifications: 8+ years of experience, demonstrating a consistent trajectory of increasing leadership responsibility. Deep working knowledge of Gilead therapeutic areas, enabling informed decision-making and strategic alignment with business goals. High proficiency in Excel for data analysis, skilled in PowerPoint and Word for effective communication; experience with Veeva and Salesforce is advantageous. Strong analytical, problem-solving, and critical thinking abilities, consistently applying data-based insights to navigate complex systems and develop actionable strategies. Advanced expertise in operations, project management, and compliance within marketing or sales, leveraging analytics to drive continuous process improvement. Track record of successfully leading cross-functional teams and influencing outcomes in a complex, matrixed environment, supported by robust data analysis and stakeholder engagement. Exceptional communication and presentation skills, with a proven ability to convey complex information clearly and confidently to executive audiences. Demonstrated success in driving innovation and fostering a culture of continuous improvement through evidence-based decision-making and collaborative leadership. Project management certification such as PMP or CAPM, demonstrating advanced expertise in managing complex compliance-related projects. Extensive experience coordinating and executing speaker programs, ensuring adherence to regulatory and compliance standards. Strong understanding of compliance frameworks in marketing or sales operations, with a focus on continuous process improvement and risk mitigation. People Leader Accountabilities: •Create Inclusion - knowing the business value of diverse teams, modeling inclusion, and embedding the value of diversity in the way they manage their teams. •Develop Talent - understand the skills, experience, aspirations and potential of their employees and coach them on current performance and future potential. They ensure employees are receiving the feedback and insight needed to grow, develop and realize their purpose. •Empower Teams - connect the team to the organization by aligning goals, purpose, and organizational objectives, and holding them to account. They provide the support needed to remove barriers and connect their team to the broader ecosystem The salary range for this position is: $182,070.00 - $235,620.00. Gilead considers a variety of factors when determining base compensation, including experience, qualifications, and geographic location. These considerations mean actual compensation will vary. This position may also be eligible for a discretionary annual bonus, discretionary stock-based long-term incentives (eligibility may vary based on role), paid time off, and a benefits package. Benefits include company-sponsored medical, dental, vision, and life insurance plans*. For additional benefits information, visit: ****************************************************************** * Eligible employees may participate in benefit plans, subject to the terms and conditions of the applicable plans. For jobs in the United States: Gilead Sciences Inc. is committed to providing equal employment opportunities to all employees and applicants for employment, and is dedicated to fostering an inclusive work environment comprised of diverse perspectives, backgrounds, and experiences. Employment decisions regarding recruitment and selection will be made without discrimination based on race, color, religion, national origin, sex, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job related characteristics or other prohibited grounds specified in applicable federal, state and local laws. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact ApplicantAccommodations@gilead.com for assistance. For more information about equal employment opportunity protections, please view the 'Know Your Rights' poster. NOTICE: EMPLOYEE POLYGRAPH PROTECTION ACT YOUR RIGHTS UNDER THE FAMILY AND MEDICAL LEAVE ACT Gilead Sciences will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, (c) consistent with the legal duty to furnish information; or (d) otherwise protected by law. Our environment respects individual differences and recognizes each employee as an integral member of our company. Our workforce reflects these values and celebrates the individuals who make up our growing team. Gilead provides a work environment free of harassment and prohibited conduct. We promote and support individual differences and diversity of thoughts and opinion. For Current Gilead Employees and Contractors: Please apply via the Internal Career Opportunities portal in Workday.
    $182.1k-235.6k yearly Auto-Apply 7d ago
  • Director Strategic Planning & Business Operations - Global Operations

    Agilent Technologies 4.8company rating

    Santa Clara, CA jobs

    Agilent Technologies is seeking a high-impact, strategic leader to serve as Director/Master of Strategic Planning & Business Operations. This role is pivotal in driving operational excellence, strategic alignment, and executive effectiveness across the Global Operations organization. The ideal candidate will be a trusted advisor, thought partner, and execution leader with deep experience in strategic planning, cross-functional program management, and executive communications. Key Responsibilities: Strategic Planning & Execution Lead the development and execution of the Global Operations strategic roadmap in partnership with senior leadership. Drive alignment across Manufacturing, Supply Chain, Regulatory, and Quality functions to support enterprise goals. Facilitate annual and quarterly strategic planning cycles, including goal setting, KPI development, and performance tracking. Identify and prioritize strategic initiatives, ensuring timely execution and measurable impact. Business Operations Responsibilities Serve as a key advisor and operational partner to the Chief Operations and Quality Officer. Manage executive-level communications, briefings, and decision support materials. Coordinate leadership team meetings, offsites, and strategic forums to drive alignment and accountability. Act as a liaison between the Chief Operations and Quality Officer and internal/external stakeholders, ensuring clarity, follow-through, and responsiveness. Program & Initiative Leadership Lead or support high-priority cross-functional initiatives, including digital transformation, operational efficiency, and organizational development. Establish governance structures and operating rhythms to ensure effective execution and stakeholder engagement. Monitor progress, resolve issues, and escalate risks as needed to ensure successful outcomes. Business Operations & Analytics Oversee business operations processes including budget planning, headcount management, and operational reporting. Partner with Finance, HR, and other corporate functions to ensure operational alignment and resource optimization. Develop dashboards and executive summaries to support data-driven decision-making. Qualifications Qualifications: Bachelor's degree required; MBA or advanced degree in Business, Engineering, or related field preferred. 10+ years of experience in strategic planning, operations leadership, or management consulting, with at least 5 years in a senior-level role. Proven success in leading cross-functional initiatives in global, matrixed organizations-preferably in life sciences, manufacturing, or regulated industries. Strong understanding of operations functions including manufacturing, supply chain, regulatory affairs, and quality systems. Exceptional organizational, analytical, and communication skills. Experience working directly with C-suite executives and senior leadership teams. Preferred Attributes: Strategic thinker with strong execution discipline. Highly organized and able to manage multiple priorities in a fast-paced environment. Strong interpersonal skills and ability to influence across all levels of the organization. Comfortable with ambiguity and skilled at driving clarity and structure. Additional Details This job has a full time weekly schedule. Applications for this job will be accepted until at least November 25, 2025 or until the job is no longer posted.The full-time equivalent pay range for this position is $172,512.00 - $269,550.00/yr plus eligibility for bonus, stock and benefits. Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: ************************************* Agilent Technologies, Inc. is an Equal Employment Opportunity and merit-based employer that values individuals of all backgrounds at all levels. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, religion or religious creed, color, gender, gender identity, gender expression, national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status, registered domestic partner status, age, sexual orientation, military or veteran status, protected veteran status, or any other basis protected by federal, state, local law, ordinance, or regulation and will not be discriminated against on these bases. Agilent Technologies, Inc., is committed to creating and maintaining an inclusive in the workplace where everyone is welcome, and strives to support candidates with disabilities. If you have a disability and need assistance with any part of the application or interview process or have questions about workplace accessibility, please email job_******************* or contact ***************. For more information about equal employment opportunity protections, please visit *************************************** Required: 25% of the TimeShift: DayDuration: No End DateJob Function: Administration
    $172.5k-269.6k yearly Auto-Apply 60d+ ago
  • Director, Commercial Operations, Polyphonic

    J&J Family of Companies 4.7company rating

    Santa Clara, CA jobs

    At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at ******************* **Job Function:** Sales Enablement **Job Sub** **Function:** Sales Operations & Administration **Job Category:** Professional **All Job Posting Locations:** Santa Clara, California, United States of America **Job Description:** Johnson & Johnson MedTech is recruiting for a **Director of Commercial Operations** , **Polyphonic** . The preferred location for this position is Santa Clara, CA. Remote work may be considered on a case-by-case basis. Robotics and Digital Solutions, is part of Johnson & Johnson Med Tech. At Johnson & Johnson Robotics and Digital Solutions, we're changing the trajectory of health for humanity, using robotics and software platforms to enhance healthcare providers' abilities and improve patients' diagnoses, treatments, and recovery times. Johnson & Johnson Robotics was established in 2020 and comprises three key med-tech platforms: Flexible Robotics (MONARCH ), Surgical Robotics (OTTAVA), and Polyphonic Digital Solutions. Join our collaborative, rapidly growing teams. You'll collaborate on breakthrough medical technologies that unite multiple subject areas to build a connected digital ecosystem that advances medical professionals' skills and improves patient outcomes. The Director of Commercial Operations is a key role that supports Commercial Operations for MedTech Digital. We are seeking a strategic and execution-oriented Director of Commercial Operations to drive global business results for our Polyphonic digital ecosystem. This Director will shape our go-to-market infrastructure, commercial operating models, and sales enablement across both standalone Polyphonic enterprise software and Polyphonic software that is connected to JJMT devices across the Surgery portfolio. Responsibilities include but are not limited to: + Collaborate cross-functionally with key internal stakeholders and sales leaders in the business and MedTech Digital to facilitate successful go-to-market and commercial activities and ensure policies and procedures align and complement each other (eg for Launch Excellence programs). + Project manage GTM readiness for new digital offerings- ensuring upstream alignment, contract readiness, field preparation, and launch execution discipline. + Develop processes for utilizing metrics to generate insights that help senior management and sales leaders identify and understand the business drivers of key accounts and sales trends and build accurate sales forecasts + Execute SKU/pricing decisions, including creating discounting frameworks and running decision desks for resolution of issues during sales process + Drive sales reporting processes that produce accurate and consistent results and contribute to the creation of sales performance dashboards that allow sales team members and business to monitor sales forecasts, track key performance indicators, and ensure continuous improvement. + Build and maintain sales enablement toolkits, including building and leading sales training and field onboarding for digital selling and creating playbooks, value assessments/calculators, and demos. + Provide insight regarding the selection and deployment of enabling resources and technologies including customer relationship management systems, performance tools, incentive management, and order-to-cash, including being the lead person into J&J's Project Butterfly. Lead the day-to-day use and maintenance of selected tools. + Responsible for managing operational aspects of their team (e.g., budget, performance, and compliance), as well as implementing workforce and succession plans to meet business needs. + Proactively creates a purpose driven environment by aligning Johnson & Johnson's Credo and Leadership Imperatives with the strategies and goals of the team and enterprise. **Qualifications:** **Education:** + A minimum of a bachelor's degree within business, marketing, or relevant discipline is required. Advanced degree is preferred **Skills and Experience:** + A minimum of 10+ years of relevant business experience with an emphasis on commercial operations + Strategic thinker who is also highly operational and execution-driven + Experience with launching and selling subscription products or digital solutions, preferably within Healthcare + Strong understanding of MedTech business processes, sales models, functional alignment, and customer dynamics, including scaling commercial processes across matrixed organizations + Experience in developing and utilizing metrics, forecasts, and KPI's to generate insights to forecast sales, monitor sales performance, and continuously improve + Competence with Customer Relationship Management and analytics tools + Ability to influence and partner cross functionally, with good communication skills and a change leader mindset comfortable with shaping culture, skills, and ways of working in the digital space + Excels in environments with ambiguity, transformation, and cross-functional complexity **Other:** + This role will be based out of Santa Clara, CA. and may require up to 25% travel (domestic and international) + Remote work may be considered on a case-by-case basis + The anticipated base pay for this role is $146,000 to $251,850 + For candidates based out of the Bay Area, CA. the anticipated base pay range is $167,000 to $289,800 Join our dynamic team and play a key role in redefining surgical care globally! Apply now to make a difference with Johnson & Johnson MedTech. Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. Johnson and Johnson is committed to providing an interview process that is inclusive of our applicants' needs. If you are an individual with a disability and would like to request an accommodation, please email the Employee Health Support Center (********************************) or contact AskGS to be directed to your accommodation resource. **Required Skills:** **Preferred Skills:** Commercial Awareness, Competitive Landscape Analysis, Customer Relationship Management (CRM), Data Savvy, Lead Generation, Market Research, Mentorship, Operations Management, Performance Measurement, Process Improvements, Sales Enablement, Sales Support, Sales Training, Stakeholder Engagement, Tactical Planning, Technical Credibility **The anticipated base pay range for this position is :** Additional Description for Pay Transparency:
    $167k-289.8k yearly 44d ago
  • Sr Director, Business Strategy and Operations (Oncology Clinical Development)

    Gilead Sciences 4.5company rating

    Foster City, CA jobs

    At Gilead, we're creating a healthier world for all people. For more than 35 years, we've tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer - working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the world's biggest health challenges, and our mission requires collaboration, determination and a relentless drive to make a difference. Every member of Gilead's team plays a critical role in the discovery and development of life-changing scientific innovations. Our employees are our greatest asset as we work to achieve our bold ambitions, and we're looking for the next wave of passionate and ambitious people ready to make a direct impact. We believe every employee deserves a great leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future, you are the key driver in evolving our culture and creating an environment where every employee feels included, developed and empowered to fulfil their aspirations. Join Gilead and help create possible, together. Job Description The Oncology Business, Strategy, and Operations Lead will play a pivotal role in supporting the SVP of Oncology Clinical Development in building and executing the strategic vision for the Oncology Therapeutic Area (TA). As Gilead Oncology enters an exciting phase of growth and investment, this position offers the unique opportunity to collaborate directly with senior leadership to advance a world-class clinical development team, build the portfolio, and elevate oncology as a key focus area for Gilead. RESPONSIBILITIES As a member of the Oncology Leadership Team help to design and facilitate Leadership team meetings, drive team engagement planning and execution, participate in decision making and strategy development, support the team's overall success. Business Strategy: A strategic advisor who provides trusted input and helps test ideas, especially for the oncology portfolio from research through launch. This role is a thought partner, facilitating strategic projects and enabling execution of the business strategy. Collaboration with Corporate Development: Aligns oncology strategy with program and asset acquisitions, overseeing diligence staffing and evaluation. Key contributor in staffing and resource allocation: Liaise across Franchise Heads and HR to ensure the right talent and opportunities align with strategic priorities. Goals & KPI's: supports the leader and leadership team to define short and longer term goals and defining objectives and KPI's for the TA, ensuring interconnectivity at a functional and enterprise level. Special Projects: May lead or participate in initiatives in support of strategic priorities in support of anything from strategy to execution or growth. Business Operations: maintain a comprehensive view of the priorities, projects, decisions, and actions that supports the Executive and tracks business area goals, study and functional budgets and growth. Effectively network across the organization and communicate with cross functional leaders to connect projects and workstreams that would otherwise remain siloed. This includes key collaboration with Kite as part of the oncology strategy and portfolio Serve as a key business partner and conduit to the leader ensuring that work within the team flows smoothly by driving operational efficiency and effectiveness, strategic alignment and integration of activities Acts as an amplifier for their leader; will prepare and deliver presentations, manage existing communications strategies, and innovate new ones. CAPABILITIES & REQUIREMENTS Super Organizer - able to stay personally organized while managing the priorities of the executive. Able to help bring order and effectively manage complex and ambiguous projects Collaborative, empathetic -assist in building the networked organization- tearing down walls and silos so teams communicate better while maintaining a constant eye on how the teams feel. Sense of Urgency -self-starter acts with an entrepreneurial spirit promoting a bias towards action and speed of execution on the team. High EQ - displays humility and adopts a mature approach to feedback and open to learning from any member of the team and other key stakeholders. Highly Persuasive - has strong interpersonal and communication skills with a demonstrated ability to present at an executive level. Knows how to get things done across a complex matrix and able to influence without direct authority. Strategic Thinker -able to see the big picture of things. A strategic, enterprise mindset helps align detailed work to the overall strategy, as well as evaluate what is urgent versus important. Strong Reputation- for getting things done and never dropping the ball. The EVP and the leadership team need to know that responsibilities and tasks that fall to the Chief of Staff are guaranteed to get done. Trusted Operator - able to work with and manage the dissemination of sensitive and confidential information with the utmost discretion. Expert Facilitator - Finally, a day-to-day part of the role requires managing conversations, synthesizing multiple points of view, and aligning on direction…all in an impartial and professional way. Strong Communication- has good communication skills across different mediums, is able to influence and connect with key stakeholders and use those communication skills to move work forward. Organizational Excellence: Maintains personal organization while managing complex, ambiguous projects and executive priorities. Collaborative & Empathetic: Promotes a networked organization by breaking down silos, fostering strong team communication, and being attentive to team dynamics. Results-Oriented & Proactive: Demonstrates a strong sense of urgency, acting with an entrepreneurial mindset to drive action and ensure timely execution. Strategic Influence: Possesses high emotional intelligence, strong interpersonal and communication skills, and effectively influences across a complex matrix without direct authority. Trusted & Reliable: Known for discretion with confidential matters and a reputation for follow-through, ensuring leadership can depend on deliverables being met. Expert Facilitator & Communicator: Synthesizes diverse perspectives, aligns on direction impartially, and communicates effectively with stakeholders to advance workstreams. Competencies Enterprise and Functional Mindset: Aligns priorities and projects to the broader organizational vision and strategy. Uses peripheral vision instead of focusing only on what is in front of them. Adaptability: Adopts a positive approach when faced with change, complexity and uncertainty and able to adjusts thinking and approach based on new information or events. Results Orientation: Demonstrates a determined and committed approach to achieving results and follows tasks and projects through to completion Strategic Planning: Formulates clear, practical approaches to help meet strategic objectives; anticipates future issues and adapts plans accordingly Systemic Thinking: Recognizes interdependencies of different elements of a process and identifies opportunities to make improvements to processes and systems Political Savvy: Understands political issues and knows how to get things done; identifies and successfully influences key decision makers Thought Partner: Asks powerful questions and evaluates new ideas thoroughly. Shares ideas and experiences to help navigate complex challenges Business Acumen: Understands risks/opportunities and uses analytical skills to interpret, translate and simplify complexity to others. Provides analyses, explores a range of solutions and makes recommendations to drive business growth. EXPERIENCE PhD, MD in relevant field 10+ years in industry drug development, a majority of experience in oncology highly preferred Clinical Science and clinical trial experience in development at a large pharma, all phases of development (Ph I-Ph III and filing) Strong track record in leadership roles, organizing teams and departments The salary range for this position is: $243,100.00 - $314,600.00. Gilead considers a variety of factors when determining base compensation, including experience, qualifications, and geographic location. These considerations mean actual compensation will vary. This position may also be eligible for a discretionary annual bonus, discretionary stock-based long-term incentives (eligibility may vary based on role), paid time off, and a benefits package. Benefits include company-sponsored medical, dental, vision, and life insurance plans*. For additional benefits information, visit: ****************************************************************** * Eligible employees may participate in benefit plans, subject to the terms and conditions of the applicable plans. For jobs in the United States: Gilead Sciences Inc. is committed to providing equal employment opportunities to all employees and applicants for employment, and is dedicated to fostering an inclusive work environment comprised of diverse perspectives, backgrounds, and experiences. Employment decisions regarding recruitment and selection will be made without discrimination based on race, color, religion, national origin, sex, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job related characteristics or other prohibited grounds specified in applicable federal, state and local laws. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact ApplicantAccommodations@gilead.com for assistance. For more information about equal employment opportunity protections, please view the 'Know Your Rights' poster. NOTICE: EMPLOYEE POLYGRAPH PROTECTION ACT YOUR RIGHTS UNDER THE FAMILY AND MEDICAL LEAVE ACT Gilead Sciences will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, (c) consistent with the legal duty to furnish information; or (d) otherwise protected by law. Our environment respects individual differences and recognizes each employee as an integral member of our company. Our workforce reflects these values and celebrates the individuals who make up our growing team. Gilead provides a work environment free of harassment and prohibited conduct. We promote and support individual differences and diversity of thoughts and opinion. For Current Gilead Employees and Contractors: Please apply via the Internal Career Opportunities portal in Workday.
    $243.1k-314.6k yearly Auto-Apply 33d ago
  • Sr Director, Business Strategy and Operations

    Gilead Sciences, Inc. 4.5company rating

    Foster City, CA jobs

    At Gilead, we're creating a healthier world for all people. For more than 35 years, we've tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer - working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the world's biggest health challenges, and our mission requires collaboration, determination and a relentless drive to make a difference. Every member of Gilead's team plays a critical role in the discovery and development of life-changing scientific innovations. Our employees are our greatest asset as we work to achieve our bold ambitions, and we're looking for the next wave of passionate and ambitious people ready to make a direct impact. We believe every employee deserves a great leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future, you are the key driver in evolving our culture and creating an environment where every employee feels included, developed and empowered to fulfil their aspirations. Join Gilead and help create possible, together. **Job Description** **Responsibilities:** + **Design, Improve & Roll-out Operational Processes:** Assess and address operational inefficiencies within the G. Ecosystem; collaborate with key stakeholders to design and implement process enhancements. + **Data-Driven Solutions and Roadblock Removal** : Analyze operational data to detect systemic trends and execute data-driven solutions aimed at removing obstacles and boosting team efficiency. + **Strategic Initiative Oversight:** Oversee and lead the implementation of key initiatives, ensuring projects adhere to timelines, objectives, and defined success metrics. + **Training & Toolkit Development and Delivery:** Develop and conduct training sessions as well as team effectiveness toolkits related to Gilead's operating model to build/elevate leaders and teams' competencies and standardize practices across teams. + **Change Management:** Leverage subject matter expertise to translate complex requirements into actionable solutions and collaborate with other functions on implementation. Ensure robust stakeholder management, communication, and change management plans are in place for all projects. + **G.Ecosystem Management and Updates:** Lead development and updates of specific sections of the G.Ecosystem operating model and related resources (e.g., handbooks, training materials) and ensure consistent implementation across Gilead's organization (including Development, Commercial, PDM, Research, Corporate Affairs, Finance, etc.). + **Facilitation of Workshops and Team Activities:** Lead/coach, develop, and facilitate workshops and team activities that drive engagement and align with strategic objectives. + **Culture of Innovation and Leadership:** Coach and empower courageous leadership as well as champion a culture that fosters innovation, encouraging new ideas, growth mindset and supporting cross-departmental collaboration. + **Advisory on Complex Challenges:** Provide strategic guidance on addressing complex organizational challenges and introducing new approaches at both the team and enterprise-levels. Evaluate risks associated with organizational challenges, including the impact to G.Ecosystem stakeholders, and develop mitigation plans appropriately. + **Innovative thinking:** Conceive new and novel approaches and ideas that significantly advance business and team outcomes. + **Building a Community of Leaders:** Foster the development of a vibrant community of leaders across the G.Ecosystem by creating forums, peer-learning opportunities, and regular networking sessions. Encourage knowledge sharing, mentorship, and cross-functional collaboration to strengthen leadership at all levels. **Knowledge, Experience, and Skills:** + Bachelor's degree with 15+ Years or Master's Degree/PhD with 12+ years of experience in leadership roles in the pharma industry. + Previous leadership and team coaching experience. + Preference for experience at top tier consulting firm. + PMP, change management, or Six Sigma/Lean certifications are a plus. + Previous experience in multiple biopharma functions, e.g., Development, Commercial, Research, Corporate. + Demonstrated ability to build relationships and influence across matrixed, global organizations, responding quickly to change and adapting/operating in ambiguous environments. + Proven ability to coach team leaders and teams to strengthen leadership skills, improve collaboration, and drive operational excellence. This includes designing and facilitating targeted coaching sessions, both internally and in partnership with external experts, to accelerate leadership growth and bring in diverse perspectives. + Proven track record in a leadership role with deep expertise in team effectiveness. Demonstrated ability to lead people with and without authority. + Advanced meeting facilitation, organizational, and communication skills with executive presence. + Strong analytical and strategic thinking. Demonstrated ability to challenge business processes and propose effective solutions to problems. + Multi years of experience leading high-complexity, large-scale, cross-functional initiatives, complex process improvements, and operating model enhancements. The salary range for this position is: $243,100.00 - $314,600.00. Gilead considers a variety of factors when determining base compensation, including experience, qualifications, and geographic location. These considerations mean actual compensation will vary. This position may also be eligible for a discretionary annual bonus, discretionary stock-based long-term incentives (eligibility may vary based on role), paid time off, and a benefits package. Benefits include company-sponsored medical, dental, vision, and life insurance plans*. For additional benefits information, visit: ****************************************************************** * Eligible employees may participate in benefit plans, subject to the terms and conditions of the applicable plans. **For jobs in the United States:** Gilead Sciences Inc. is committed to providing equal employment opportunities to all employees and applicants for employment, and is dedicated to fostering an inclusive work environment comprised of diverse perspectives, backgrounds, and experiences. Employment decisions regarding recruitment and selection will be made without discrimination based on race, color, religion, national origin, sex, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job related characteristics or other prohibited grounds specified in applicable federal, state and local laws. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact ApplicantAccommodations@gilead.com for assistance. For more information about equal employment opportunity protections, please view the 'Know Your Rights' (********************************************** poster. NOTICE: EMPLOYEE POLYGRAPH PROTECTION ACT (********************************************************* YOUR RIGHTS UNDER THE FAMILY AND MEDICAL LEAVE ACT Gilead Sciences will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, (c) consistent with the legal duty to furnish information; or (d) otherwise protected by law. Our environment respects individual differences and recognizes each employee as an integral member of our company. Our workforce reflects these values and celebrates the individuals who make up our growing team. Gilead provides a work environment free of harassment and prohibited conduct. We promote and support individual differences and diversity of thoughts and opinion. **For Current Gilead Employees and Contractors:** Please apply via the Internal Career Opportunities portal in Workday. Gilead Sciences, Inc. is a biopharmaceutical company that has pursued and achieved breakthroughs in medicine for more than three decades, with the goal of creating a healthier world for all people. The company is committed to advancing innovative medicines to prevent and treat life-threatening diseases, including HIV, viral hepatitis and cancer. Gilead operates in more than 35 countries worldwide, with headquarters in Foster City, California.
    $243.1k-314.6k yearly 44d ago
  • Director, PDM Business Process & Operational Excellence - Foster City

    Gilead Sciences, Inc. 4.5company rating

    Foster City, CA jobs

    At Gilead, we're creating a healthier world for all people. For more than 35 years, we've tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer - working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the world's biggest health challenges, and our mission requires collaboration, determination and a relentless drive to make a difference. Every member of Gilead's team plays a critical role in the discovery and development of life-changing scientific innovations. Our employees are our greatest asset as we work to achieve our bold ambitions, and we're looking for the next wave of passionate and ambitious people ready to make a direct impact. We believe every employee deserves a great leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future, you are the key driver in evolving our culture and creating an environment where every employee feels included, developed and empowered to fulfil their aspirations. Join Gilead and help create possible, together. Job Description Gilead Sciences, Inc. is a biopharmaceutical company that has pursued and achieved breakthroughs in medicine for more than three decades, with the goal of creating a healthier world for all people. The company is committed to advancing innovative medicines to prevent and treat life-threatening diseases, including HIV, viral hepatitis, and cancer. Gilead operates in more than 35 countries worldwide, with headquarters in Foster City, California. Director, PDM Business Process & Operational Excellence Location: Foster City KEY RESPONSIBILITIES Reporting to the Senior Director, Pharmaceutical Development and Manufacturing (PDM) Business Process & Operational Excellence (OpEx), and part of the larger PDM organization, the Director, Business Processes & OpEx will support the success of PDM by leading cross-functional business process mapping, identifying improvements to existing business processes and leading Operational Excellence (OpEx) initiatives that span multiple PDM functions; OpEx initiatives at individual manufacturing sites are not in scope. Success in this role depends on being able to utilize the tools & training associated with business process management in a strategic capacity to drive continuous improvement and innovation in Chemistry, Manufacturing and Control (CMC). FOCUS AREAS * Lead cross-functional business process mapping and OpEx initiatives. This requires exceptional facilitation skills to gather SME input to design clear end-to-end business processes that are practical and meaningfully improve current processes / approaches, in addition to expertise in business process and OpEx methodologies and tools * Ability to analyze situations and/or data, applying sound judgment and reasoning, to identify and resolve problems and make recommendations. These will typically be high impact processes that have implications across multiple PDM functions * Ensure initiatives are set for success to deliver on time and within budget with appropriate stakeholder management * Proactively identify and drive continuous improvement and innovation opportunities across PDM * Interface with members of the PDM Extended Leadership Team to drive meaningful process improvements in PDM * Utilize excellent analytical, communication and influencing skills, as well as a keen problem-solving ability, to drive helpful change and continuous improvement * Mentor and influence PDM lean enthusiasts as a trainer for lean methodologies and member of the wider PDM Operational Excellence community. BASIC QUALIFICATIONS: * A degree in life sciences or a relevant business area with 12+ years of varied post-graduation experience in Pharmaceuticals, Biosciences or a related industry. Or MS with 10+ years of relevant experience. Or PhD with 8+ years of relevant experience. * Blackbelt in Lean and/or Six Sigma * Expertise in 1+ areas of Chemistry, Manufacturing and Controls * Experience leading cross-functional biopharma strategic initiatives * Experience in design and leading business process mapping kaizens with a variety of stakeholders and SMEs * Experience with business process mapping tools such as Signavio and/or Visio * Strong interpersonal skills, change management and conflict resolution skills PREFERRED QUALIFICATIONS: * Solid understanding of current industry trends and application of insights into day to day work * Demonstrated ability to understand complex and complicated situations and to strip out complications * Outstanding verbal and written communication skills with the ability to effectively interact with all levels within the organization * Outstanding stakeholder management/service for a wide variety of services and facilitation needs. * Enthusiastic and experienced in change management with a growth mindset approach * Proactive in educational growth and best practices in the areas of Operational Excellence, Innovation with ability to train, mentor, influence and inspire others to amplify growth. The salary range for this position is: $226,185.00 - $292,710.00. Gilead considers a variety of factors when determining base compensation, including experience, qualifications, and geographic location. These considerations mean actual compensation will vary. This position may also be eligible for a discretionary annual bonus, discretionary stock-based long-term incentives (eligibility may vary based on role), paid time off, and a benefits package. Benefits include company-sponsored medical, dental, vision, and life insurance plans*. For additional benefits information, visit: ****************************************************************** * Eligible employees may participate in benefit plans, subject to the terms and conditions of the applicable plans. For jobs in the United States: Gilead Sciences Inc. is committed to providing equal employment opportunities to all employees and applicants for employment, and is dedicated to fostering an inclusive work environment comprised of diverse perspectives, backgrounds, and experiences. Employment decisions regarding recruitment and selection will be made without discrimination based on race, color, religion, national origin, sex, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job related characteristics or other prohibited grounds specified in applicable federal, state and local laws. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact ApplicantAccommodations@gilead.com for assistance. For more information about equal employment opportunity protections, please view the 'Know Your Rights' poster. NOTICE: EMPLOYEE POLYGRAPH PROTECTION ACT YOUR RIGHTS UNDER THE FAMILY AND MEDICAL LEAVE ACT Gilead Sciences will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, (c) consistent with the legal duty to furnish information; or (d) otherwise protected by law. Our environment respects individual differences and recognizes each employee as an integral member of our company. Our workforce reflects these values and celebrates the individuals who make up our growing team. Gilead provides a work environment free of harassment and prohibited conduct. We promote and support individual differences and diversity of thoughts and opinion. For Current Gilead Employees and Contractors: Please apply via the Internal Career Opportunities portal in Workday.
    $226.2k-292.7k yearly Auto-Apply 60d+ ago
  • Director, PDM Business Process & Operational Excellence - Foster City

    Gilead Sciences, Inc. 4.5company rating

    Foster City, CA jobs

    At Gilead, we're creating a healthier world for all people. For more than 35 years, we've tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer - working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the world's biggest health challenges, and our mission requires collaboration, determination and a relentless drive to make a difference. Every member of Gilead's team plays a critical role in the discovery and development of life-changing scientific innovations. Our employees are our greatest asset as we work to achieve our bold ambitions, and we're looking for the next wave of passionate and ambitious people ready to make a direct impact. We believe every employee deserves a great leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future, you are the key driver in evolving our culture and creating an environment where every employee feels included, developed and empowered to fulfil their aspirations. Join Gilead and help create possible, together. **Job Description** Gilead Sciences, Inc. is a biopharmaceutical company that has pursued and achieved breakthroughs in medicine for more than three decades, with the goal of creating a healthier world for all people. The company is committed to advancing innovative medicines to prevent and treat life-threatening diseases, including HIV, viral hepatitis, and cancer. Gilead operates in more than 35 countries worldwide, with headquarters in Foster City, California. **Director, PDM Business** **Process &** **Operational Excellence** **_Location: Foster City_** **KEY RESPONSIBILITIES** Reporting to the Senior Director, Pharmaceutical Development and Manufacturing (PDM) Business Process & Operational Excellence (OpEx), and part of the larger PDM organization, the Director, Business Processes & OpEx will support the success of PDM by leading cross-functional business process mapping, identifying improvements to existing business processes and leading Operational Excellence (OpEx) initiatives that span multiple PDM functions; OpEx initiatives at individual manufacturing sites are not in scope. Success in this role depends on being able to utilize the tools & training associated with business process management in a strategic capacity to drive continuous improvement and innovation in Chemistry, Manufacturing and Control (CMC). **FOCUS AREA** **S** + Lead cross-functional business process mapping and OpEx initiatives. This requires exceptional facilitation skills to gather SME input to design clear end-to-end business processes that are practical and meaningfully improve current processes / approaches, in addition to expertise in business process and OpExmethodologies and tools + Ability to analyze situations and/or data, applying sound judgment and reasoning, to identify and resolve problems and make recommendations. These will typically be high impact processes that have implications across multiple PDM functions + Ensure initiatives are set for success to deliver on time and within budget with appropriate stakeholder management + Proactively identify and drive continuous improvement and innovation opportunities across PDM + Interface with members of the PDM Extended Leadership Team to drive meaningful process improvements in PDM + Utilize excellent analytical, communication and influencing skills, as well as a keen problem-solving ability, to drive helpful change and continuous improvement + Mentor and influence PDM lean enthusiasts as a trainer for lean methodologies and member of the wider PDM Operational Excellence community. **BASIC QUALIFICATIONS:** + A degree in life sciences or a relevant business area with 12+ years of varied post-graduation experience in Pharmaceuticals, Biosciences or a related industry. Or MS with 10+ years of relevant experience. Or PhD with 8+ years of relevant experience. + Blackbelt in Lean and/or Six Sigma + Expertise in 1+ areas of Chemistry, Manufacturing and Controls + Experience leading cross-functional biopharma strategic initiatives + Experience in design and leading business process mapping kaizens with a variety of stakeholders and SMEs + Experience with business process mapping tools such as Signavio and/or Visio + Strong interpersonal skills, change management and conflict resolution skills **PREFERRED QUALIFICATIONS:** + Solid understanding of current industry trends and application of insights into day to day work + Demonstrated ability to understand complex and complicated situations and to strip out complications + Outstanding verbal and written communication skills with the ability to effectively interact with all levels within the organization + Outstanding stakeholder management/service for a wide variety of services and facilitation needs. + Enthusiastic and experienced in change management with a growth mindset approach + Proactive in educational growth and best practices in the areas of Operational Excellence, Innovation with ability to train, mentor, influence and inspire others to amplify growth. The salary range for this position is: $226,185.00 - $292,710.00. Gilead considers a variety of factors when determining base compensation, including experience, qualifications, and geographic location. These considerations mean actual compensation will vary. This position may also be eligible for a discretionary annual bonus, discretionary stock-based long-term incentives (eligibility may vary based on role), paid time off, and a benefits package. Benefits include company-sponsored medical, dental, vision, and life insurance plans*. For additional benefits information, visit: ****************************************************************** * Eligible employees may participate in benefit plans, subject to the terms and conditions of the applicable plans. **For jobs in the United States:** Gilead Sciences Inc. is committed to providing equal employment opportunities to all employees and applicants for employment, and is dedicated to fostering an inclusive work environment comprised of diverse perspectives, backgrounds, and experiences. Employment decisions regarding recruitment and selection will be made without discrimination based on race, color, religion, national origin, sex, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job related characteristics or other prohibited grounds specified in applicable federal, state and local laws. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact ApplicantAccommodations@gilead.com for assistance. For more information about equal employment opportunity protections, please view the 'Know Your Rights' (********************************************** poster. NOTICE: EMPLOYEE POLYGRAPH PROTECTION ACT (********************************************************* YOUR RIGHTS UNDER THE FAMILY AND MEDICAL LEAVE ACT Gilead Sciences will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, (c) consistent with the legal duty to furnish information; or (d) otherwise protected by law. Our environment respects individual differences and recognizes each employee as an integral member of our company. Our workforce reflects these values and celebrates the individuals who make up our growing team. Gilead provides a work environment free of harassment and prohibited conduct. We promote and support individual differences and diversity of thoughts and opinion. **For Current Gilead Employees and Contractors:** Please apply via the Internal Career Opportunities portal in Workday. Gilead Sciences, Inc. is a biopharmaceutical company that has pursued and achieved breakthroughs in medicine for more than three decades, with the goal of creating a healthier world for all people. The company is committed to advancing innovative medicines to prevent and treat life-threatening diseases, including HIV, viral hepatitis and cancer. Gilead operates in more than 35 countries worldwide, with headquarters in Foster City, California.
    $226.2k-292.7k yearly 60d+ ago
  • Director, PDM Business Process & Operational Excellence - Foster City

    Gilead Sciences 4.5company rating

    Foster City, CA jobs

    At Gilead, we're creating a healthier world for all people. For more than 35 years, we've tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer - working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the world's biggest health challenges, and our mission requires collaboration, determination and a relentless drive to make a difference. Every member of Gilead's team plays a critical role in the discovery and development of life-changing scientific innovations. Our employees are our greatest asset as we work to achieve our bold ambitions, and we're looking for the next wave of passionate and ambitious people ready to make a direct impact. We believe every employee deserves a great leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future, you are the key driver in evolving our culture and creating an environment where every employee feels included, developed and empowered to fulfil their aspirations. Join Gilead and help create possible, together. Job Description Gilead Sciences, Inc. is a biopharmaceutical company that has pursued and achieved breakthroughs in medicine for more than three decades, with the goal of creating a healthier world for all people. The company is committed to advancing innovative medicines to prevent and treat life-threatening diseases, including HIV, viral hepatitis, and cancer. Gilead operates in more than 35 countries worldwide, with headquarters in Foster City, California. Director, PDM Business Process & Operational Excellence Location: Foster City KEY RESPONSIBILITIES Reporting to the Senior Director, Pharmaceutical Development and Manufacturing (PDM) Business Process & Operational Excellence (OpEx), and part of the larger PDM organization, the Director, Business Processes & OpEx will support the success of PDM by leading cross-functional business process mapping, identifying improvements to existing business processes and leading Operational Excellence (OpEx) initiatives that span multiple PDM functions; OpEx initiatives at individual manufacturing sites are not in scope. Success in this role depends on being able to utilize the tools & training associated with business process management in a strategic capacity to drive continuous improvement and innovation in Chemistry, Manufacturing and Control (CMC). FOCUS AREAS Lead cross-functional business process mapping and OpEx initiatives. This requires exceptional facilitation skills to gather SME input to design clear end-to-end business processes that are practical and meaningfully improve current processes / approaches, in addition to expertise in business process and OpEx methodologies and tools Ability to analyze situations and/or data, applying sound judgment and reasoning, to identify and resolve problems and make recommendations. These will typically be high impact processes that have implications across multiple PDM functions Ensure initiatives are set for success to deliver on time and within budget with appropriate stakeholder management Proactively identify and drive continuous improvement and innovation opportunities across PDM Interface with members of the PDM Extended Leadership Team to drive meaningful process improvements in PDM Utilize excellent analytical, communication and influencing skills, as well as a keen problem-solving ability, to drive helpful change and continuous improvement Mentor and influence PDM lean enthusiasts as a trainer for lean methodologies and member of the wider PDM Operational Excellence community. BASIC QUALIFICATIONS: A degree in life sciences or a relevant business area with 12+ years of varied post-graduation experience in Pharmaceuticals, Biosciences or a related industry. Or MS with 10+ years of relevant experience. Or PhD with 8+ years of relevant experience. Blackbelt in Lean and/or Six Sigma Expertise in 1+ areas of Chemistry, Manufacturing and Controls Experience leading cross-functional biopharma strategic initiatives Experience in design and leading business process mapping kaizens with a variety of stakeholders and SMEs Experience with business process mapping tools such as Signavio and/or Visio Strong interpersonal skills, change management and conflict resolution skills PREFERRED QUALIFICATIONS: Solid understanding of current industry trends and application of insights into day to day work Demonstrated ability to understand complex and complicated situations and to strip out complications Outstanding verbal and written communication skills with the ability to effectively interact with all levels within the organization Outstanding stakeholder management/service for a wide variety of services and facilitation needs. Enthusiastic and experienced in change management with a growth mindset approach Proactive in educational growth and best practices in the areas of Operational Excellence, Innovation with ability to train, mentor, influence and inspire others to amplify growth. The salary range for this position is: $226,185.00 - $292,710.00. Gilead considers a variety of factors when determining base compensation, including experience, qualifications, and geographic location. These considerations mean actual compensation will vary. This position may also be eligible for a discretionary annual bonus, discretionary stock-based long-term incentives (eligibility may vary based on role), paid time off, and a benefits package. Benefits include company-sponsored medical, dental, vision, and life insurance plans*. For additional benefits information, visit: ****************************************************************** * Eligible employees may participate in benefit plans, subject to the terms and conditions of the applicable plans. For jobs in the United States: Gilead Sciences Inc. is committed to providing equal employment opportunities to all employees and applicants for employment, and is dedicated to fostering an inclusive work environment comprised of diverse perspectives, backgrounds, and experiences. Employment decisions regarding recruitment and selection will be made without discrimination based on race, color, religion, national origin, sex, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job related characteristics or other prohibited grounds specified in applicable federal, state and local laws. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact ApplicantAccommodations@gilead.com for assistance. For more information about equal employment opportunity protections, please view the 'Know Your Rights' poster. NOTICE: EMPLOYEE POLYGRAPH PROTECTION ACT YOUR RIGHTS UNDER THE FAMILY AND MEDICAL LEAVE ACT Gilead Sciences will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, (c) consistent with the legal duty to furnish information; or (d) otherwise protected by law. Our environment respects individual differences and recognizes each employee as an integral member of our company. Our workforce reflects these values and celebrates the individuals who make up our growing team. Gilead provides a work environment free of harassment and prohibited conduct. We promote and support individual differences and diversity of thoughts and opinion. For Current Gilead Employees and Contractors: Please apply via the Internal Career Opportunities portal in Workday.
    $226.2k-292.7k yearly Auto-Apply 60d+ ago
  • Associate Director, PDM Business Process & Operational Excellence - Foster City

    Gilead Sciences, Inc. 4.5company rating

    Foster City, CA jobs

    At Gilead, we're creating a healthier world for all people. For more than 35 years, we've tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer - working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the world's biggest health challenges, and our mission requires collaboration, determination and a relentless drive to make a difference. Every member of Gilead's team plays a critical role in the discovery and development of life-changing scientific innovations. Our employees are our greatest asset as we work to achieve our bold ambitions, and we're looking for the next wave of passionate and ambitious people ready to make a direct impact. We believe every employee deserves a great leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future, you are the key driver in evolving our culture and creating an environment where every employee feels included, developed and empowered to fulfil their aspirations. Join Gilead and help create possible, together. Job Description Gilead Sciences, Inc. is a biopharmaceutical company that has pursued and achieved breakthroughs in medicine for more than three decades, with the goal of creating a healthier world for all people. The company is committed to advancing innovative medicines to prevent and treat life-threatening diseases, including HIV, viral hepatitis, and cancer. Gilead operates in more than 35 countries worldwide, with headquarters in Foster City, California. Associate Director, PDM Business Process & Operational Excellence Location: Foster City KEY RESPONSIBILITIES Reporting to the Senior Director, Pharmaceutical Development and Manufacturing (PDM) Business Process & Operational Excellence (OpEx), and part of the larger PDM organization, the Associate Director, Business Processes & OpEx will support the success of PDM by leading cross-functional business process mapping, identifying improvements to existing business processes and leading Operational Excellence (OpEx) initiatives that span multiple PDM functions; OpEx initiatives at individual manufacturing sites are not in scope. Success in this role depends on being able to utilize the tools & training associated with business process management in a strategic capacity to drive continuous improvement and innovation in Chemistry, Manufacturing and Control (CMC). FOCUS AREAS * Lead cross-functional business process mapping and OpEx initiatives. This requires strong facilitation skills to gather SME input to design clear end-to-end business processes that are practical and meaningfully improve current processes / approaches, in addition to expertise in business process and OpEx methodologies and tools * Provide support to initiatives to ensure success to deliver on time and within budget with appropriate stakeholder management * Interface with members of the PDM Extended Leadership Team and their teams to drive meaningful process improvements in PDM * Utilize strong analytical, communication and influencing skills, as well as a keen problem-solving ability, to drive helpful change and continuous improvement * Enthusiastic member of the wider PDM Operational Excellence community BASIC QUALIFICATIONS: * A degree in life sciences or a relevant business area with 10+ years of varied post-graduation experience in Pharmaceuticals, Biosciences or a related industry. Or MS with 8+ years of relevant experience. Or PhD with 6+ years of relevant experience. * Greenbelt in Lean and/or Six Sigma * Experience in 1+ areas of Chemistry, Manufacturing and Controls * Experience leading cross-functional biopharma strategic initiatives * Experience leading business process mapping with a variety of stakeholders and SMEs * Experience with business process mapping tools such as Signavio and Visio PREFERRED QUALIFICATIONS: * Strong interpersonal skills and conflict resolution skills * Solid understanding of current industry trends * Demonstrated ability to understand complex and complicated situations and to strip out complications * Outstanding verbal and written communication skills with the ability to effectively interact with all levels within the organization * Positive growth mindset The salary range for this position is: $182,070.00 - $235,620.00. Gilead considers a variety of factors when determining base compensation, including experience, qualifications, and geographic location. These considerations mean actual compensation will vary. This position may also be eligible for a discretionary annual bonus, discretionary stock-based long-term incentives (eligibility may vary based on role), paid time off, and a benefits package. Benefits include company-sponsored medical, dental, vision, and life insurance plans*. For additional benefits information, visit: ****************************************************************** * Eligible employees may participate in benefit plans, subject to the terms and conditions of the applicable plans. For jobs in the United States: Gilead Sciences Inc. is committed to providing equal employment opportunities to all employees and applicants for employment, and is dedicated to fostering an inclusive work environment comprised of diverse perspectives, backgrounds, and experiences. Employment decisions regarding recruitment and selection will be made without discrimination based on race, color, religion, national origin, sex, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job related characteristics or other prohibited grounds specified in applicable federal, state and local laws. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact ApplicantAccommodations@gilead.com for assistance. For more information about equal employment opportunity protections, please view the 'Know Your Rights' poster. NOTICE: EMPLOYEE POLYGRAPH PROTECTION ACT YOUR RIGHTS UNDER THE FAMILY AND MEDICAL LEAVE ACT Gilead Sciences will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, (c) consistent with the legal duty to furnish information; or (d) otherwise protected by law. Our environment respects individual differences and recognizes each employee as an integral member of our company. Our workforce reflects these values and celebrates the individuals who make up our growing team. Gilead provides a work environment free of harassment and prohibited conduct. We promote and support individual differences and diversity of thoughts and opinion. For Current Gilead Employees and Contractors: Please apply via the Internal Career Opportunities portal in Workday.
    $182.1k-235.6k yearly Auto-Apply 60d+ ago
  • Associate Director, PDM Business Process & Operational Excellence - Foster City

    Gilead Sciences, Inc. 4.5company rating

    Foster City, CA jobs

    At Gilead, we're creating a healthier world for all people. For more than 35 years, we've tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer - working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the world's biggest health challenges, and our mission requires collaboration, determination and a relentless drive to make a difference. Every member of Gilead's team plays a critical role in the discovery and development of life-changing scientific innovations. Our employees are our greatest asset as we work to achieve our bold ambitions, and we're looking for the next wave of passionate and ambitious people ready to make a direct impact. We believe every employee deserves a great leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future, you are the key driver in evolving our culture and creating an environment where every employee feels included, developed and empowered to fulfil their aspirations. Join Gilead and help create possible, together. **Job Description** Gilead Sciences, Inc. is a biopharmaceutical company that has pursued and achieved breakthroughs in medicine for more than three decades, with the goal of creating a healthier world for all people. The company is committed to advancing innovative medicines to prevent and treat life-threatening diseases, including HIV, viral hepatitis, and cancer. Gilead operates in more than 35 countries worldwide, with headquarters in Foster City, California. **Associate** **Director, PDM Business** **Process &** **Operational Excellence** **_Location: Foster City_** **KEY RESPONSIBILITIES** Reporting to the Senior Director, Pharmaceutical Development and Manufacturing (PDM) Business Process & Operational Excellence (OpEx), and part of the larger PDM organization, the Associate Director, Business Processes & OpEx will support the success of PDM by leading cross-functional business process mapping, identifying improvements to existing business processes and leading Operational Excellence (OpEx) initiatives that span multiple PDM functions; OpEx initiatives at individual manufacturing sites are not in scope. Success in this role depends on being able to utilize the tools & training associated with business process management in a strategic capacity to drive continuous improvement and innovation in Chemistry, Manufacturing and Control (CMC). **FOCUS AREAS** + Lead cross-functional business process mapping and OpEx initiatives. This requires strong facilitation skills to gather SME input to design clear end-to-end business processes that are practical and meaningfully improve current processes / approaches, in addition to expertise in business process and OpEx methodologies and tools + Provide support to initiatives to ensure success to deliver on time and within budget with appropriate stakeholder management + Interface with members of the PDM Extended Leadership Team and their teams to drive meaningful process improvements in PDM + Utilize strong analytical, communication and influencing skills, as well as a keen problem-solving ability, to drive helpful change and continuous improvement + Enthusiastic member of the wider PDM Operational Excellence community **BASIC QUALIFICATIONS:** + A degree in life sciences or a relevant business area with 10+ years of varied post-graduation experience in Pharmaceuticals, Biosciences or a related industry. Or MS with 8+ years of relevant experience. Or PhD with 6+ years of relevant experience. + Greenbelt in Lean and/or Six Sigma + Experience in 1+ areas of Chemistry, Manufacturing and Controls + Experience leading cross-functional biopharma strategic initiatives + Experience leading business process mapping with a variety of stakeholders and SMEs + Experience with business process mapping tools such as Signavio and Visio **PREFERRED QUALIFICATIONS:** + Strong interpersonal skills and conflict resolution skills + Solid understanding of current industry trends + Demonstrated ability to understand complex and complicated situations and to strip out complications + Outstanding verbal and written communication skills with the ability to effectively interact with all levels within the organization + Positive growth mindset The salary range for this position is: $182,070.00 - $235,620.00. Gilead considers a variety of factors when determining base compensation, including experience, qualifications, and geographic location. These considerations mean actual compensation will vary. This position may also be eligible for a discretionary annual bonus, discretionary stock-based long-term incentives (eligibility may vary based on role), paid time off, and a benefits package. Benefits include company-sponsored medical, dental, vision, and life insurance plans*. For additional benefits information, visit: ****************************************************************** * Eligible employees may participate in benefit plans, subject to the terms and conditions of the applicable plans. **For jobs in the United States:** Gilead Sciences Inc. is committed to providing equal employment opportunities to all employees and applicants for employment, and is dedicated to fostering an inclusive work environment comprised of diverse perspectives, backgrounds, and experiences. Employment decisions regarding recruitment and selection will be made without discrimination based on race, color, religion, national origin, sex, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job related characteristics or other prohibited grounds specified in applicable federal, state and local laws. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact ApplicantAccommodations@gilead.com for assistance. For more information about equal employment opportunity protections, please view the 'Know Your Rights' (********************************************** poster. NOTICE: EMPLOYEE POLYGRAPH PROTECTION ACT (********************************************************* YOUR RIGHTS UNDER THE FAMILY AND MEDICAL LEAVE ACT Gilead Sciences will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, (c) consistent with the legal duty to furnish information; or (d) otherwise protected by law. Our environment respects individual differences and recognizes each employee as an integral member of our company. Our workforce reflects these values and celebrates the individuals who make up our growing team. Gilead provides a work environment free of harassment and prohibited conduct. We promote and support individual differences and diversity of thoughts and opinion. **For Current Gilead Employees and Contractors:** Please apply via the Internal Career Opportunities portal in Workday. Gilead Sciences, Inc. is a biopharmaceutical company that has pursued and achieved breakthroughs in medicine for more than three decades, with the goal of creating a healthier world for all people. The company is committed to advancing innovative medicines to prevent and treat life-threatening diseases, including HIV, viral hepatitis and cancer. Gilead operates in more than 35 countries worldwide, with headquarters in Foster City, California.
    $182.1k-235.6k yearly 60d+ ago

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