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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Washington, DC | $115,188 | $55.38 |
| 2 | New York, NY | $91,199 | $43.85 |
| 3 | La Palma, CA | $77,996 | $37.50 |
| 4 | DeForest, WI | $74,977 | $36.05 |
| 5 | Coppell, TX | $55,854 | $26.85 |
| 6 | Charlotte, NC | $54,063 | $25.99 |
| 7 | Aurora, IL | $53,380 | $25.66 |
| 8 | Wheatfield, IN | $49,019 | $23.57 |
| 9 | Dakota, MN | $48,596 | $23.36 |
| 10 | Vonore, TN | $44,881 | $21.58 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Head Customer Service Representative | $160,839 | $77 | - |
| 2 | Vice President Customer Services | $157,655 | $76 | - |
| 3 | Customer Operations Director | $150,946 | $73 | - |
| 4 | Customer Service Director | $134,521 | $65 | - |
| 5 | Director, Customer Relations | $116,259 | $56 | - |
| 6 | Technology Sales And Service Manager | $107,099 | $51 | - |
| 7 | Customer Operations Manager | $104,933 | $50 | - |
| 8 | Customer Service Senior Manager | $95,807 | $46 | - |
| 9 | Customer Support Manager | $84,721 | $41 | - |
| 10 | Customer Solutions Manager | $83,685 | $40 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Volvo Trucks | $83,835 | $40 | 8 |
| 2 | Pirelli | $75,258 | $36 | - |
| 3 | Dorman Products | $71,779 | $35 | - |
| 4 | Hexagon Lincoln | $69,050 | $33 | - |
| 5 | Du Pont & Company Inc. | $66,028 | $32 | - |
| 6 | Honda North | $64,462 | $31 | - |
| 7 | Ford Holdings LLC | $64,417 | $31 | - |
| 8 | AIAG | $64,267 | $31 | - |
| 9 | MSX International | $64,211 | $31 | 2 |
| 10 | Peugeot Brasil | $63,521 | $31 | - |
| 11 | CRP Industries | $63,189 | $30 | - |
| 12 | Pratt & Miller Engineering | $62,701 | $30 | - |
| 13 | Natco Technologies | $45,277 | $22 | - |