General adjuster vs senior claims adjuster

The differences between general adjusters and senior claims adjusters can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both a general adjuster and a senior claims adjuster. Additionally, a general adjuster has an average salary of $62,495, which is higher than the $58,688 average annual salary of a senior claims adjuster.

The top three skills for a general adjuster include customer service, xactimate and claims handling. The most important skills for a senior claims adjuster are customer service, litigation, and coverage issues.

General adjuster vs senior claims adjuster overview

	General Adjuster	Senior Claims Adjuster
Yearly salary	$62,495	$58,688
Hourly rate	$30.05	$28.22
Growth rate	-6%	-6%
Number of jobs	47,263	11,495
Job satisfaction	-	2
Most common degree	Bachelor's Degree, 76%	Bachelor's Degree, 70%
Average age	44	44
Years of experience	4	4

What does a general adjuster do?

In insurance companies, a general adjuster is responsible for studying and analyzing insurance claims to identify the company's financial liability. As a general adjuster, they must personally assess the extent and cause of property or physical damages, including the cost of repairs. They may also conduct interviews with witnesses or experts to ensure the eligibility of claims. Furthermore, as a general adjuster, it is essential to maintain records and documentation of procedures and cases, all while adhering to the company's policies and regulations.

What does a senior claims adjuster do?

A senior claims adjuster is in charge of inspecting and analyzing insurance claims to validate and adjust payments. Among their responsibilities include reviewing and verifying claims documents, visiting sites to investigate property damages and personal injuries, gathering evidence such as photos and videos, and conducting interviews with witnesses and clients. Moreover, as a senior claims adjuster, it is essential to lead and serve as a mentor to fellow claims adjusters while enforcing and promoting the company's policies and regulations.

General adjuster vs senior claims adjuster salary

General adjusters and senior claims adjusters have different pay scales, as shown below.

	General Adjuster	Senior Claims Adjuster
Average salary	$62,495	$58,688
Salary range	Between $41,000 And $94,000	Between $37,000 And $91,000
Highest paying City	-	Roseville, CA
Highest paying state	-	New Jersey
Best paying company	-	EMC Insurance
Best paying industry	-	Insurance

Differences between general adjuster and senior claims adjuster education

There are a few differences between a general adjuster and a senior claims adjuster in terms of educational background:

	General Adjuster	Senior Claims Adjuster
Most common degree	Bachelor's Degree, 76%	Bachelor's Degree, 70%
Most common major	Business	Business
Most common college	Stanford University	Stanford University

General adjuster vs senior claims adjuster demographics

Here are the differences between general adjusters' and senior claims adjusters' demographics:

	General Adjuster	Senior Claims Adjuster
Average age	44	44
Gender ratio	Male, 73.0% Female, 27.0%	Male, 48.2% Female, 51.8%
Race ratio	Black or African American, 12.2% Unknown, 4.4% Hispanic or Latino, 16.6% Asian, 5.3% White, 61.0% American Indian and Alaska Native, 0.5%	Black or African American, 11.7% Unknown, 4.4% Hispanic or Latino, 16.9% Asian, 5.2% White, 61.3% American Indian and Alaska Native, 0.5%
LGBT Percentage	10%	10%

Differences between general adjuster and senior claims adjuster duties and responsibilities

General adjuster example responsibilities.

Apply strong customer service, organizational and multitasking skills to efficiently manage auto insurance claims.
Investigate and evaluate bodily injury and property damage automobile and homeowner claims.
Respond to arbitration responses when need.
Investigate, inspect, scoped and estimate in Xactimate every loss assign.
Evaluate and estimate homeowner property damage.
Evaluate cost benefits so early settlement versus further litigation and negotiate settlement.

Senior claims adjuster example responsibilities.

Manage file inventory by utilizing CCC pathways diary system documenting claim file activities in accordance with establish procedures
Experience litigation adjuster proactively investigating, evaluating, and negotiating commercial and homeowner general liability casualty and property damage liability claims.
Prepare and calculate consumer pensions as well as variable & fix annuities.
Develop relationships with other departments such as sales, underwriting, and SIU in order to meet business goals.
Prepare property repair estimates utilizing Xactimate estimating software.
Structure settlement options with annuities and Medicare set-aside programs.

General adjuster vs senior claims adjuster skills

Common general adjuster skills

Customer Service, 19%
Xactimate, 17%
Claims Handling, 11%
Litigation, 10%
Commercial Property, 9%
Insurance Coverage, 7%

Common senior claims adjuster skills

Customer Service, 25%
Litigation, 9%
Coverage Issues, 6%
Strong Customer Service, 5%
Settlement Authority, 5%
Claims Handling, 3%

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General Adjuster vs Senior Claims Adjuster

Updated January 8, 2025

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