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Top 50 General Adjuster Skills

Below we've compiled a list of the most important skills for a General Adjuster. We ranked the top skills based on the percentage of General Adjuster resumes they appeared on. For example, 14.2% of General Adjuster resumes contained General Liability as a skill. Let's find out what skills a General Adjuster actually needs in order to be successful in the workplace.

These Are The Most Important Skills For A General Adjuster

1. General Liability
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high Demand
Here's how General Liability is used in General Adjuster jobs:
  • Investigated, evaluated and settled large complex General Liability, Professional Liability, Excess/Umbrella and Commercial Auto claims.
  • Handled general liability, product liability and professional liability and commercial auto liability claims.
  • Investigated, evaluate and settle general liability claims in order to effectively determine.
  • Gained in-depth experience handling commercial auto and general liability claims.
  • Investigate General Liability claims to determine loss and liability.
  • Adjusted General Liability and Commercial/Personal Auto claims.
  • Handled all lines claims specializing in commercial general liability claims, Auto Liability and bodily injury claims from inception through closure.
  • Adjusted commercial general liability claims involving fleet transportation vehicles, large industrial real estate properties and other lines of exposure.
  • Investigate and assist in the resolution of complex commercial auto, garage operations and general liability coverage issues.
  • Handle all General Liability level of claims from slip & fall, product liability and Bodily Injury Claims.
  • Investigate and evaluate high exposure General Liability claims involving Commercial auto, and GL policies.
  • Manage a pending of 220+ general liability claims of which 50+ are in litigation.
  • Serviced all types of claims including General Liability, Bodily Injury and others.
  • Assessed new and complex Auto, Bodily Injury and General Liability Claims.
  • Handled General Liability claims on Shell Oil and Family Dollar accounts.
  • Handle Fast Food Restaurant General Liability Claims.
  • Discontinued Operations and Third Party Administrator Handled complex, multi-party general liability claims, with large exposures.

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18 General Liability Jobs

No jobs at selected location

2. Complex Coverage Issues
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high Demand
Here's how Complex Coverage Issues is used in General Adjuster jobs:
  • Negotiate settlements involving complex coverage issues.
  • Handled auto/casualty, First Party and Third Party Auto claims in California and Nevada including litigation and complex coverage issues.

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11 Complex Coverage Issues Jobs

No jobs at selected location

3. Insurance Companies
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high Demand
Here's how Insurance Companies is used in General Adjuster jobs:
  • Handled field investigations and evaluations of commercial casualty and malpractice files for insurance companies and self-insured clients.
  • Traveled nationally to investigate, negotiate, and settle commercial and residential claims for multiple insurance companies.
  • Partnered with long-term colleague to handle commercial and residential claims for regional and national insurance companies.
  • Assist in reporting of first notices of losses to appropriate insurance companies.
  • Handle various types of claims for various insurance companies.
  • Adjusted commercial and personal claims for various insurance companies.When Red Flags appeared;relevant evidence and information was obtained.
  • Key Accomplishments: Cultivated and maintained positive relationships with insurance companies to ensure continued business.
  • Represented large insurance companies at mediations.

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9 Insurance Companies Jobs

No jobs at selected location

4. Full Adjustments
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high Demand
Here's how Full Adjustments is used in General Adjuster jobs:
  • Handled full adjustments assignments for personal lines and commercial lines claims.
  • Handle larger commercial losses with full adjustments.

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5. Property Damage
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high Demand
Here's how Property Damage is used in General Adjuster jobs:
  • Handle complex and litigated commercial general liability claims involving significant exposure property damage and bodily injury liability claim.
  • Transferred into auto division, investigated, evaluated and resolved bodily injury and property damage liability claims.
  • Field adjuster working for multiple companies assessing property damage to residential and commercial properties.
  • Investigate and evaluate bodily injury and property damage automobile and homeowner claims.
  • Adjusted general liability losses including premises liability and property damage liability.
  • Evaluated and estimated homeowner property damage.
  • Correspond with claimants and witnesses, consult with police and hospital records and inspect property damage to determine extent of liability.
  • Trained and supervised Boston office adjusters to settle Property Damage and Business Interruption losses throughout New England and New York.
  • Adjusted fire, water, property damage claims for Allstate insurance regular business claims - Santa Fe Springs office.
  • Write estimates for property damage from various perils - fire, water, vandalism, and wind.
  • Field claims adjuster, handled auto accident and liability claims for property damage and personal injury.
  • Evaluated and documented property damage for claims with loss values of $100,000-$500,000+.
  • Assessed commercial property damages, created scope of damages, mitigation, and reconstruction.
  • Investigate and assess damage to property and create or review property damage estimates.
  • Mediate and negotiate bodily injury and property damage claims.
  • Investigated and settled various property damage claims.
  • March, 2010 Best Practices claims handling of Commercial and Personal Lines property damage throughout the Bay Area.

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61 Property Damage Jobs

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6. Bodily Injury
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high Demand
Here's how Bodily Injury is used in General Adjuster jobs:
  • Conducted office based bodily injury investigations for individuals involved in accidents.
  • Worked with attorneys to negotiate bodily injury claim settlements.
  • Identify potential bodily injury exposures and litigation cases.
  • Negotiate bodily injury settlements with claimants and attorneys.
  • Demonstrate high level of negotiation skills and reach claim settlement with bodily injury claimants, attorneys and medical professionals.
  • Study insurance claims, handle settlement, negotiated acceptable target value range settlements, bodily injury assessment.

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49 Bodily Injury Jobs

No jobs at selected location

7. Crime Scenes
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high Demand
8. Large Property Losses
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high Demand
9. Customer Service
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high Demand
Here's how Customer Service is used in General Adjuster jobs:
  • Managed commercial liability claims by maintaining a high level of productivity, confidentiality and customer service.
  • Accomplished customer service specialist with extensive experience.
  • Worked with the marketing and sales departments to coordinate claims and marketing efforts to improve customer service and relations.
  • Used strong customer service skills to negotiate with policyholders, claimants, or attorneys to settle the claim.
  • Meet and Exceed Expectations in file quality, customer service, and production.
  • Write complex correspondence, maintain high customer service and document all activities.
  • Received recognition for providing a high level of customer service.
  • Manage computer database files, customer service, arbitration and subrogation.
  • Award winning customer service with difficult and changeling people .

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121 Customer Service Jobs

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10. Personal Lines Claims
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high Demand
Here's how Personal Lines Claims is used in General Adjuster jobs:
  • Investigate injury claims for first and third party personal lines claims under specific state, federal and company guidelines.
  • Adjust large commercial lines and personal lines claims.

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10 Personal Lines Claims Jobs

No jobs at selected location

11. Xactimate
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high Demand
Here's how Xactimate is used in General Adjuster jobs:
  • Complete computer generated estimates with Xactimate and agree on figures with homeowners and/or contractors.
  • Investigated, inspected, scoped and estimated in Xactimate every loss assigned.
  • Prepare estimates using Xactimate 28 and the Sketch feature.
  • Utilized Xactimate and hand written sheets for damage estimating.
  • Train employees on the Xactimate estimating system.
  • Write estimates of damages by utilizing Xactimate.
  • Handled moderate to large commercial claims -Prepared estimates utilizing the Xactimate estimating system -Dedicated Farm and Ranch Claims Adjuster

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179 Xactimate Jobs

No jobs at selected location

12. Injury Claims
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high Demand
Here's how Injury Claims is used in General Adjuster jobs:
  • Well-versed in medical liability, evaluation and settlements for complex injury claims.
  • Investigated and evaluated third party bodily injury claims as a result of slip & falls, auto accidents, etc.
  • Handled serious injury claims with liability exposure up to $500,000.00 *Negotiated case file settlements with claimants and attorneys.
  • Negotiate and settle injury claims with both attorney and non-attorney represented parties based on State and Civil Law.
  • Manage base of 80-120 injury claims and use diary system to maintain a daily schedule of claims activities.
  • Reviewed medical bills and established the value of injury claims of moderate complexity.
  • Investigated, negotiated, and settled severe and complex bodily injury claims.
  • Resolved property and injury claims with attorneys and claimants.
  • General Casualty Adjustor Investigated, evaluated and negotiated settlement on various types of automobile injury claims.

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25 Injury Claims Jobs

No jobs at selected location

13. Settlement Agreements
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high Demand
Here's how Settlement Agreements is used in General Adjuster jobs:
  • Managed all closing files in obtaining dismissals and settlement agreements, as well as performed deductible recovery.
  • Prepared settlement agreements for parties to sign.

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14. Counsel
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high Demand
Here's how Counsel is used in General Adjuster jobs:
  • Supervised litigation proceedings, monitored litigation expenses, and developed litigation plans in coordination with panel counsel.
  • Interact with internal and external legal counsel on coverage interpretations as necessary
  • Determine need for and direct defense counsel, independent adjusters, other experts; monitor and control their costs.
  • Position requires working closely with Client and Panel Counsel in establishing strategy to achieve resolution of cases.
  • Work with defense counsel and experts investigating claims for resolution and/or preparation for trial.
  • Consulted and advised defense counsel in the development of successful litigation plans.
  • Conferred with legal counsel on claims going to or were in litigation.
  • Work closely with our customer and defense counsel in handling litigated files.
  • Controlled and directed efforts of defense counsel to move toward resolution.
  • Work with staff and panel counsel on claims in litigation.
  • Provide direction to defense counsel in the handling of lawsuits.
  • Direct defense counsel on strategy based upon agreed suit plan.
  • Attended mediation hearings for defense counsel and insurance carriers.
  • Assign and monitor referral to in-house and/or outside counsel.
  • Worked closely and provided direction to defense counsel.
  • Mediate cases to conclusion with plaintiff's counsel.
  • Supervised case investigations, worked closely with defense counsel on developing a case plan/ strategy to bring case to conclusion.
  • Handle different level of Litigation Claims, attend mediations with Defense Counsel.
  • Direct Defense Counsel to determine best course of action on suits.
  • Attended mediations/trails and directed counsel on all litigated claim files.

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15 Counsel Jobs

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15. Homeowner
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average Demand
Here's how Homeowner is used in General Adjuster jobs:
  • Full spectrum of property loss claims from homeowners losses to large-scale commercial property losses, including Business Income and Extra Expense.
  • Field inspection with estimation of all Personal Lines including homeowner, auto physical damage as well as auto liability.
  • Handled 1st and 3rd party homeowner and commercial claims with settlements ranging from $0 - $1million.
  • Adjusted major and complex Personal Lines (Homeowners) Property losses in excess of $100,000.
  • Assist attorneys in the defense of lawsuits arising out of automobile and homeowner liability claims.
  • Promoted to Regional General Adjuster working large loss commercial and homeowners property claims.
  • Served as insurance trial expert in the area of homeowners' claims.
  • Experience handling large loss commercial, homeowners and agribusiness claims.
  • Handled litigated automobile and homeowner's files with large exposures.
  • Handled Large Loss Homeowner Claims in Excess of $100,000 as General Adjuster.

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51 Homeowner Jobs

No jobs at selected location

16. Medical Records
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average Demand
Here's how Medical Records is used in General Adjuster jobs:
  • Review police reports, medical records, medical bills or physical property damage to determine the extent of liability.
  • Secured and analyzed medical records, bills, other records.
  • Obtain and review medical records.

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2 Medical Records Jobs

No jobs at selected location

17. Consultants
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average Demand
Here's how Consultants is used in General Adjuster jobs:
  • Maintain working relationships with brokers, agents, accountants, fire investigators, engineers and expert consultants.
  • Recommended and supervised consultants in engineering, accounting, and law.
  • Collaborated with Building Consultants, Structural Engineers, Architects, Contractors, and Accountants.

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2 Consultants Jobs

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18. Phone Calls
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average Demand
19. Personal Property
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average Demand
Here's how Personal Property is used in General Adjuster jobs:
  • Estimated and analyzed building and business personal property damages.
  • Investigate and assess damage to building, personal property, liability loss of use, business income, and fidelity claims.
  • Analyzed commercial and personal property coverage to determine if claimed loss was payable or not.
  • Handle 3rd Party Property Damage Claims for Auto or Personal Property Damage.
  • Adjusted business interruption, business personal property and builders risk claims.
  • Handle property losses to include appraisals and full adjustments, settle claims involving structures and personal property.
  • Handled B/I loss, Loss of Rents and Personal Property coverages

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1 Personal Property Jobs

No jobs at selected location

20. Party Property
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average Demand
Here's how Party Property is used in General Adjuster jobs:
  • Adjusted first party property and employee dishonesty crime claims for a large Long Island self-insured with over 120 locations.
  • Field position handling commercial and personal lines first party property claims resulting from Hurricane Ivan.

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35 Party Property Jobs

No jobs at selected location

21. Emphasis
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average Demand
Here's how Emphasis is used in General Adjuster jobs:
  • Perform claims appraisals and adjustments across continental United States with an emphasis on commercial, inland marine, and agricultural claims.
  • Full adjustments of personal and commercial lines claims with an emphasis on commercial losses.

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22. High Exposure
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average Demand
Here's how High Exposure is used in General Adjuster jobs:
  • Resolve high exposure bodily injury claims under GL, Auto and Public Official Liability policies utilizing negotiation skills.
  • Processed litigated and high exposure injury claims for motorcycle, off road vehicles and Marine/watercraft.
  • Handled catastrophic liability and high exposure claims for the states of Washington and Idaho.
  • Managed high exposure claims for OK, NY, PA, AR in branch office setting.

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6 High Exposure Jobs

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23. Civil Litigation
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average Demand
24. Katrina
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average Demand
Here's how Katrina is used in General Adjuster jobs:
  • Worked over 400 Hurricane Katrina claims and made determination on flood or wind damages.

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25. Complex Claims
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average Demand
Here's how Complex Claims is used in General Adjuster jobs:
  • position handles complex claims which involve high severity of injury, higher medical bill amounts and other external factors.

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122 Complex Claims Jobs

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26. Complex Losses
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average Demand
Here's how Complex Losses is used in General Adjuster jobs:
  • Adjusted commercial Property losses from mid-value to large complex losses up to $1 million.
  • Handle complex losses in all of US for insurance companies and Self Insured's.
  • Managed large, complex losses, including adjustment of catastrophe losses.
  • Conduct prompt and thorough investigations of complex losses in excess of [ ] for personal lines business throughout the United States.

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17 Complex Losses Jobs

No jobs at selected location

27. Workers Compensation
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average Demand
Here's how Workers Compensation is used in General Adjuster jobs:
  • Investigated Auto, Workers Compensation, General & Product Liability, and E & O claims.
  • Settled bodily injury, workers compensation and bond claims.
  • Investigated and handled all suspected fraudulent workers compensation claims in a multi-jurisdictional area.

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80 Workers Compensation Jobs

No jobs at selected location

28. Coverage Analysis
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average Demand
Here's how Coverage Analysis is used in General Adjuster jobs:
  • Complete coverage analysis and provided direction to resolve dispute issues.
  • Full coverage analysis including drafting of declination letters for clients.

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28 Coverage Analysis Jobs

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29. TPA
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average Demand
Here's how TPA is used in General Adjuster jobs:
  • Worked as a TPA for London based product liability claims.
  • End to end enterprise External TPA Audit Services.

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2 TPA Jobs

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30. Party Administrator
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low Demand
Here's how Party Administrator is used in General Adjuster jobs:
  • Handled multi-line claims for several insurers and third party administrators.

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20 Party Administrator Jobs

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31. Heavy Equipment
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low Demand
32. SIU
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low Demand
Here's how SIU is used in General Adjuster jobs:
  • Work directly with SIU on Specialized Claims.
  • Worked closely with our SIU and legal councel and participated in EUO meetings when necessary with our policyholders.
  • Referred appropriate claims to Subrogation and/or Special Investigation Unit (SIU).
  • Please see www.DedicatedSIU.com for a complete overview of this unique service provider.
  • Recognize when to refer to SIU, Subrogation.

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35 SIU Jobs

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33. Police Department
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low Demand
34. Personal Injury
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low Demand
Here's how Personal Injury is used in General Adjuster jobs:
  • Investigate personal injury claims filed from customers in Wal-Mart stores in Louisiana.
  • Conducted accident and personal injuryinvestigations.

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12 Personal Injury Jobs

No jobs at selected location

35. GAB
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low Demand
Here's how GAB is used in General Adjuster jobs:
  • Associate in Claims Business Interruption School GAB & Travelers California Earthquake Certification Ongoing State Required Continuing Education

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36. Policy Holders
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low Demand
1 Policy Holders Jobs

No jobs at selected location

37. Water Damage
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low Demand
25 Water Damage Jobs

No jobs at selected location

38. Authority Level
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low Demand
13 Authority Level Jobs

No jobs at selected location

39. Rita
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low Demand
Here's how Rita is used in General Adjuster jobs:
  • Handled 50+ Large Commercial Losses As well as 200 Personal Lines HO Losses as a result of Hurricanes Katrina & Rita.
  • Adjusted a $28,000,000.00 settlement on a commercial risk in Hurricane Rita.

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40. Nfip
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low Demand
Here's how Nfip is used in General Adjuster jobs:
  • Created estimates and recommendations regarding coverage of NFIP claims.
  • Claim file reviewer for NFIP, USAA, The Hartford, Liberty Agency Markets, FL Citizens, and ASI.

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41. ISO
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low Demand
Here's how ISO is used in General Adjuster jobs:
  • Supervised other known loss investigators and acted as liaison between paralegals, claims adjusters and supervisors.
  • Serve as a technical liaison between quality control and other departments, vendors, or contractors.
  • Served on several committees within the organization as a liaison between employees and management.
  • Reviewed, analyzed and resolved complex coverage issues under ISO and manuscript forms.
  • Performed one-on-one mediation training with claim staff and supervisors in the field.
  • Branch Claims Supervisor (one year & four months) Under Jayne Bird.

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5 ISO Jobs

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42. File Management
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low Demand
Here's how File Management is used in General Adjuster jobs:
  • File management for claims were managed in Xactanalysis and FileTrac.

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43. File Quality
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low Demand
44. Policy Provisions
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low Demand
Here's how Policy Provisions is used in General Adjuster jobs:
  • Complete monthly reports to insurance carrier, negotiate settlements in accordance with policy provisions to resolve claim.

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53 Policy Provisions Jobs

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45. Questionable Claims
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low Demand
Here's how Questionable Claims is used in General Adjuster jobs:
  • Examined claims investigated by insurance adjusters, further investigating questionable claims to determine whether to authorize payments.
  • Refer questionable claims to investigator or claims adjuster for investigation or settlement.

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46. Residential Property Claims
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low Demand
Here's how Residential Property Claims is used in General Adjuster jobs:
  • Handle to completion large, affluent residential property claims.

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3 Residential Property Claims Jobs

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47. New Agents
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low Demand
48. BPP
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low Demand
Here's how BPP is used in General Adjuster jobs:
  • Handled complex commercial claims; including BI and BPP without the benefit of a training program.

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49. Appropriate Parties
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low Demand
38 Appropriate Parties Jobs

No jobs at selected location

50. Minimal Supervision
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low Demand

General Adjuster Jobs

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20 Most Common Skills For A General Adjuster

General Liability

17.4%

Complex Coverage Issues

11.7%

Insurance Companies

11.0%

Full Adjustments

10.1%

Property Damage

7.2%

Bodily Injury

6.6%

Crime Scenes

4.8%

Large Property Losses

4.0%

Customer Service

3.9%

Personal Lines Claims

3.1%

Xactimate

2.9%

Injury Claims

2.5%

Settlement Agreements

2.4%

Counsel

2.2%

Homeowner

2.0%

Medical Records

1.8%

Consultants

1.8%

Phone Calls

1.6%

Personal Property

1.5%

Party Property

1.4%
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Typical Skill-Sets Required For A General Adjuster

Rank Skill
1 General Liability 14.2%
2 Complex Coverage Issues 9.6%
3 Insurance Companies 9.0%
4 Full Adjustments 8.3%
5 Property Damage 5.9%
6 Bodily Injury 5.4%
7 Crime Scenes 3.9%
8 Large Property Losses 3.3%
9 Customer Service 3.2%
10 Personal Lines Claims 2.6%
11 Xactimate 2.4%
12 Injury Claims 2.0%
13 Settlement Agreements 2.0%
14 Counsel 1.8%
15 Homeowner 1.7%
16 Medical Records 1.5%
17 Consultants 1.4%
18 Phone Calls 1.3%
19 Personal Property 1.2%
20 Party Property 1.1%
21 Emphasis 1.0%
22 High Exposure 1.0%
23 Civil Litigation 1.0%
24 Katrina 1.0%
25 Complex Claims 1.0%
26 Complex Losses 0.8%
27 Workers Compensation 0.8%
28 Coverage Analysis 0.8%
29 TPA 0.8%
30 Party Administrator 0.7%
31 Heavy Equipment 0.7%
32 SIU 0.6%
33 Police Department 0.6%
34 Personal Injury 0.6%
35 GAB 0.5%
36 Policy Holders 0.5%
37 Water Damage 0.5%
38 Authority Level 0.5%
39 Rita 0.5%
40 Nfip 0.5%
41 ISO 0.4%
42 File Management 0.4%
43 File Quality 0.4%
44 Policy Provisions 0.4%
45 Questionable Claims 0.4%
46 Residential Property Claims 0.4%
47 New Agents 0.4%
48 BPP 0.3%
49 Appropriate Parties 0.3%
50 Minimal Supervision 0.3%
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2,424 General Adjuster Jobs

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