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General Assembly Corporation Remote jobs

- 375 jobs
  • UXDI Instructor Lead

    General Assembly Corporation 4.2company rating

    Remote

    Since 2011, General Assembly has transformed tens of thousands of careers through pioneering, experiential education in today's most in-demand skills. As featured in The Economist, Wired, and The New York Times, GA offers training in web development, data, design, business, and more, both online and at campuses around the world. Our global professional community boasts 60,000 full- and part-time alumni - and counting. In addition to fostering career growth for individuals, GA helps employers cultivate top tech talent and spur innovation by transforming their teams through strategic learning. More than 21,000 employees at elite companies worldwide have honed their digital fluency with our upskilling and reskilling initiatives. GA has also been recognized as one of Deloitte's Technology Fast 500, and Fast Company has dubbed us leaders in World-Changing Ideas as well as the #1 Most Innovative Company in Education. GA is at the leading edge of creating practical solutions to one of the most pressing challenges of our time - the future of work. As recognized by The World Economic Forum, BCG, the OECD and more, these are big challenges to which only a few companies are offering real solutions. In this role, you'll be speaking every day to corporate leaders who rely on GA to help them apply these solutions to their workforce of the future. In this immersive educational experience, students engage in the user experience design process, developing the skills and portfolio of a junior practitioner. We are looking for instructors to lead this transformative experience through General Assembly's User Experience Design Immersive course. This role is a full-time, temporary position that includes a start and end date for this cohort. There may be potential to receive an additional assignment offering, but additional assignments are not guaranteed. Why Teach the User Experience Design Immersive? If you are looking to make a life-changing impact by doing what you know and love, this is the position for you. Through this unparalleled opportunity, you will: Deepen your own design skills by guiding students through a rigorous journey where they begin as driven novices and leave as empowered designers Facilitate a supportive and energetic community that lasts well beyond the course Challenge students to think strategically as they turn their ideas into real user experience solutions Hone your own leadership and teaching skills by working with an instructional team and classroom community Skills and Qualifications You are eager to shape the skills, minds, and trajectories of the newest generation of user experience designers. You are the person that your colleagues naturally gravitate to when they are looking for guidance. You have at least 2+ years of experience working in user experience design. You have fluency in some or all of the following topics: Figma, the UX Process, User Research and Personas, Usability Testing, UX Analysis, Information Architecture, Interface Design, Wireframing, Prototyping, Analytics and Optimization, Mobile UX, and/or HTML/CSS. Completion of a bachelor's degree or at least 10 years of applicable experience in lieu of a 4-year degree At least 2 years of practical experience within the last five years; 3 years preferred. Practical experience does not include teaching experience. Good moral character and strong decision making abilities Language, mathematical, reasoning, and computer skills that assure teaching effectiveness. Responsibilities and Duties Teach and facilitate in class instruction Monday-Friday, approximately 8 hours per day, for the 10- 14 week duration of the program. Instructors will need to commit a few hours per week preparing lessons and materials, leveraging existing GA curriculum content. Work closely with co-instructors or teaching assistants to provide students with meaningful and prompt feedback on their progress. Work alongside GA staff and teaching team to best meet the needs and learning styles of your students. Guide students through development of a stellar final project that will showcase their abilities to hiring managers. Facilitate a dynamic, collaborative, and positive classroom community. Inspire students to persevere through the challenges of learning a new skill set The anticipated compensation range for the full duration of this course in the US market is $23,000 and $27,000. Compensation will be determined based on experience, education, geographic location, and other factors. US benefit offerings for temporary full-time or part-time employment may include eligibility for dental and vision coverage. Available paid leave may include paid time off and holiday pay. Unless otherwise noted, remote positions can be performed from the following approved General Assembly operating countries. United States of America (states of operation may vary), Canada (provinces of operation may vary), United Kingdom, Australia, and Singapore.
    $36k-58k yearly est. Auto-Apply 60d+ ago
  • Customer Care Specialist I - Technical Support

    Cox Enterprises 4.4company rating

    Oklahoma City, OK jobs

    Company Cox Communications, Inc. Job Family Group Customer Care Group Job Profile Customer Care Specialist I Management Level Individual Contributor Flexible Work Option Can work remotely but need to live in the specified city, state, or region Travel % No Work Shift Variable Compensation Hourly base pay rate is $16.15 - $24.23/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program. Job Description This is a remote opportunity. You must live within 75 miles of Baton Rouge, LA, Oklahoma City, OK, Omaha, NE, Hampton Roads, VA or a surrounding community within those states. Training Begins on 2/16/2026 Connections are important, and we're not talking about pairing a Bluetooth. We're talking about that remarkable connection that happens between a customer and an associate who truly "gets" their needs. It's that contagious "I wanna keep coming back" connection that we aspire to make as commonplace as hipster podcasts. We're Cox Communications, part of the Cox family of businesses. We built our business and our brand on the notion of connections, with our customers and with our employees. We're on a quest for a full-time Call Center Customer Experience Associate - Remote who shares our passion for connectivity. This is a person who has some flexibility and is open to working a non-traditional schedule. If you're looking for a good company and want to work from home, this could be the job for you. As part of a customer experience driven team, you will earn an hourly rate of $18.00. If applicable based on your assigned work schedule, you will earn an extra $1.25/hour from 6pm-10pm and/or an extra $2.25/hour from 10:01pm-6am. We have a shift bid process that you will go through before you are finished with the training program. During this time you will work with your Onboarding Supervisor when schedules are shared for you to select. Our schedules are dependent on the needs of the business and when our customers need us. Therefore, you will see a mix of schedules that are 8 hour and/or 10 hour schedules for you to choose from. The schedules provided will match our operating model of a 24x7, 7 days a week, both weekend days and holidays, call center environment and may vary by location. If it sounds like we're on your frequency, then keep reading. What You'll Do You'll be a real-time troubleshooter for customers in need, helping them get their heads around their equipment and how to use it. From changing passwords to setting DVRs, you'll help them navigate challenges with clarity and professionalism. No IT degree required, just a passion for helping customers. You'll strive to resolve issues on the first call, ensuring our customers never get lost in a frustrating call transfer maze. You'll also provide world-class service by assessing customers' needs, suggesting products & services, adjusting billing, and arranging product solutions. And speaking of customer experiences, you'll totally own that. That means you'll be expected to think and act in ways that put our customers first, exceeding their expectations with world-class customer service. What's In It For You? * Hey, what's a great job without the best possible technology at your fingertips? We know you're going to need the best workspace tools and technology and Cox makes sure you have the most innovative equipment and resources available so you can always be. * There's no firewall between you and competitive pay, generous incentives, and other compensation perks (401k + company match, comprehensive medical benefits, etc.). We also offer free Internet, and discounts on other Cox services valued at up to $300 per month. Need to download some other benefits? We provide generous Paid Time Off (PTO), offer tuition reimbursement for academic pursuits, adoption assistance, paid time off to volunteer, childcare and eldercare resources, pet insurance and much more. * Growth is a good thing, and you'll have opportunities to learn and train so you can always continue sharpening your skills. And we'll encourage you to explore opportunities within the Cox family of businesses - from smart home automation and green modes of transportation to esports and clean energy- so that you can always look for new challenges and opportunities to make an impact. * While we're looking for flexibility, we're also offering it! You like working from the comfort of your home, shoes off with your pup by your side? You can kick it in your own crib, connecting with customers remotely while working from home. * For you to do your best work, you need an outstanding company culture supporting you. At Cox, we strive to be mindful of your bandwidth, with flexibility and a focus on quality of life. Our diverse, inclusive culture invites you to bring your authentic self to work. The mutual trust between our leadership and our teams means you're working in an environment that supports collaboration through innovation, and real change driven by people like you. Who You Are You're as comfortable with customers as you are with computers, handling both with sage-like wisdom and patience. Constant change doesn't clog up your bandwidth. You can adapt to whatever comes your way with curiosity and enthusiasm. You're personable, creating authentic connections with customers and can be a product ambassador to educate them on our products and services. You're confident in your ability to troubleshoot technical issues and upsell when the moment is right. You're always aiming for the Cloud, dedicated to constant improvement of your technical skills, knowledge, and understanding. Minimum Qualifications: * You must live within 75 miles of the cities: Baton Rouge, LA, Oklahoma City, OK, Omaha, NE, Hampton Roads, VA or a surrounding community within those states. Working remotely could change at the discretion of the company. * High school diploma, GED, or relevant work experience * 6 months experience providing customer service or selling products and services * You must have high-speed internet connection available in your home Preferred: * 6+ months of experience troubleshooting basic hardware, software, and/or connectivity issues * 6+ months of experience working in a position that requires meeting sales goals * Keen aptitude for helping customers and a customer experience focus * 1-2 years of work experience in a customer service role, not necessarily specific to call centers * Enthusiastic and personable, with the ability to adapt and thrive in constant change * Previous telecommunications experience Benefits Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Cox Communications is all about creating moments of real human connection; and for employees, that's true both in the workplace and in the problems we solve for customers. From building advertising solutions to unleashing IoT technologies to creating an exceptional experience for customers in our retail locations and online, we're creating a world that is smarter and more connected. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
    $16.2-24.2 hourly Auto-Apply 12d ago
  • Client Partner, OEM Advertising

    Cars.com 4.4company rating

    Remote

    Be essential at Cars Commerce At Cars Commerce, we're fanatical about simplifying everything about car buying and selling. We do right by our customers and consumers to better connect the industry with simplified and tierless technology to enhance, measure and drive local automotive retail. Whether through our No.1 most recognized marketplace, Cars.com, our industry-leading digital experience, Dealer Inspire, our trade and appraisal technology, AccuTrade, our reputation-based digital wholesale auction marketplace, Dealerclub, or our new Cars Commerce Media Network, Cars Commerce is essential for success in the automotive industry. No one ever travels alone here: at its core, Cars Commerce is collaboration. In fact, it's built into the very fabric of our shared values. We like to say we Rise Together - putting people at the center of what we do, from consumer to customer to community. Life at Cars Commerce makes it easy when we share the ethos to be Open to All, encouraging open-minded communication because we know diverse thinking yields better outcomes. But critical to our success is Caring to Challengeand Taking Ownership, fueling a competitive spirit in a respectful environment where we think about tomorrow but act today. At our foundation, we have integrity, Doing the Right Thing, even when it's hard. It's our shared commitment to these values that makes Cars Commerce a place where growth becomes not only possible, but downright unavoidable. But don't take our word for it. As a U.S. News & World Report Best Company to Work For in 2024, we're obsessive about the employee experience. We are among the top 20% being declared “Best” of our industry based on six critical factors that are important to employee wellbeing, like quality of pay, benefits, work life balance and more. The Client Partner role focuses on strategic sales and building relationships within the Marketing, Technology and Operations teams at major automotive manufacturers. Success in this role comes from partnership growth by expanding client investments across various media and technology products. It's a consultative position requiring experience in media sales, relationship development, and selling complex enterprise software solutions. Success hinges on managing key accounts, developing strategic growth plans, and acting as a trusted advisor. Are you a strategic sales leader with a knack for building lasting partnerships within the automotive industry? We're looking for a Client Partner to join our team, focusing on expanding our existing relationships with major automotive manufacturers. This isn't just a sales role; it's a consultative position where you'll act as a strategic advisor, helping the client navigate their business challenges and grow their market share. You will be responsible for driving revenue growth by deepening relationships and expanding their investment across our diverse suite of products-from media and data to enterprise software and professional consultation. You will manage multiple key accounts, each with multiple lines of business and revenue. Your success will be measured by your ability to increase media sales, expand enterprise software adoption, and drive meaningful engagement with key decision-makers across the client's organization. Key Responsibilities Relationship Management: Serve as the primary point of contact for an established portfolio of high-value automotive accounts, fostering and expanding relationships with senior leaders across various departments, including Marketing, Product, and Finance. Strategic Growth: Develop and execute account plans focused on identifying and securing new opportunities for our full range of solutions, including media investments, paid content partnerships, data and business intelligence, and enterprise software integrations. Client Consultation: Act as a trusted advisor, understanding the client's business challenges and recommending solutions that deliver tangible value and help them achieve their market share goals. Cross-Functional Collaboration: Work in partnership with an internal Client Solutions Manager to ensure seamless day-to-day operations and a high level of client satisfaction. Collaborate with internal product and marketing teams to align our offerings with client needs. Travel: Be prepared to travel each quarter for in-person meetings at the client's office, their media agencies, and our company headquarters. Maintain a strong cadence of monthly virtual check-ins with clients and frequent engagement with their day-to-day operational teams. Qualifications Proven Experience: 3+ Years of experience with a strong background in media sales, relationship development, and selling complex enterprise software solutions. Complex Navigation: The ability to effectively navigate large, complex organizational structures and build strong relationships at all levels. Strategic Acumen: Excellent analytical skills with the ability to understand a client's business needs and translate them into a compelling solution. Exceptional Communicator: Strong communication, presentation, and negotiation skills. You must be able to articulate value and ROI to a diverse audience of stakeholders. Account Leadership: You must be able to manage multiple initiatives and priorities simultaneously, shifting focus as needed to drive various projects forward across different stages of development. *The ideal candidate will be a strategic seller who can not only close deals but also function as a long-term consultant for a complex, enterprise-level client. In this spirit of pay transparency, we are excited to share the compensation for this role. The range is expressed as total target compensation (base salary + variable). If you are hired at Cars Commerce, your total target compensation will be determined based on factors such as skills and/or experience. If the range is close to what you're seeking, then we encourage you to apply and learn more about the total compensation package and benefits for this position.Total Target Compensation Range$175,800.00-219,750.00 Our Comprehensive Benefits Package includes: Medical, Dental & Vision Healthcare Plans New Hire Stipend for Home Office Set-Up Generous PTO Refuel - a service based recognition program where employees receive additional paid time away to learn grow and reset Paid Holidays, Floating Holiday, Volunteer Day, Recharge Day Learn more about our Benefits, Perks, & Culture on our LinkedIn Life Pages! For US-based Positions: Applicants must be authorized to work in the United States. Please note that we are unable to sponsor employment visas at this time. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. California Applicants: Click here to review our California Privacy Policy for Applicants. For current employees, please click here to review our California Privacy Policy for Employees.
    $175.8k-219.8k yearly Auto-Apply 16d ago
  • Enterprise Account Executive

    Jasper 4.6company rating

    Remote

    Jasper is the leading AI marketing platform, enabling the world's most innovative companies to reimagine their end-to-end marketing workflows and drive higher ROI through increased brand consistency, efficiency, and personalization at scale. Jasper has been recognized as "one of the Top 15 Most Innovative AI Companies of 2024" by Fast Company and is trusted by nearly 20% of the Fortune 500 - including Prudential, Ulta Beauty, and Wayfair. Founded in 2021, Jasper is a remote-first organization with team members across the US, France, and Australia. About The Role As an Enterprise Account Executive, you will leverage your B2B SaaS experience, sales acumen, and interpersonal skills to land and expand an Enterprise accounts portfolio. You'll be expected to orchestrate internal account teams, lead product demonstrations, build ROI plans and presentations for Marketers, and drive the purchasing process to a successful close. This fully remote role reports to our Senior Director of Enterprise Sales and is open to candidates located anywhere in the continental US. What you will do at Jasper After learning about Jasper's product, value proposition, use cases, and sales process, you will manage each end-to-end sales cycle and become a product specialist & trusted advisor. Source new pipeline from ICP accounts, manage inbound leads, and expand your customer accounts. Navigate Enterprise organizations to map stakeholders, generate pipelines, build champions, get buy-in, and close deals with VP-level and C-level Marketing decision-makers. Define territory and account strategies to enable sales velocity in partnership with Sales, Engineers, BDRs, Customer Success Managers, and Professional Services. What you will bring to Jasper 7+ years of B2B SaaS sales experience, with at least 3 years in Enterprise sales Experience selling to VP and C-Level Marketers Consistent top performer Experience landing net new and expanding accounts Experience creating alignment and orchestrating internal account team Track record of success in a fast-paced growing culture Passion for developing relationships and curiosity for uncovering your customer needs Creative in solving customer challenges with a consultative approach Compensation Range At Jasper, we believe in pay transparency and are committed to providing our employees and candidates with access to information about our compensation practices. The OTE for this role is $290,000. Compensation may vary based on relevant experience, skills, competencies, and certifications. Benefits & Perks Comprehensive Health, Dental, and Vision coverage beginning on the first day for employees and their families 401(k) program with up to 2% company matching Equity grant participation Flexible PTO with a FlexExperience budget ($900 annually) to help you make the most of your time away from work FlexWellness program ($1,800 annually) to help support your personal health goals Generous budget for home office set up $1,500 annual learning and development stipend 16 weeks of paid parental leave Our goal is to be a diverse workforce that is representative at all job levels as we know the more inclusive we are, the better our product will be. We are committed to celebrating and supporting our differences and that diversity is essential to innovation and makes us better able to serve our customers. We hire people of all levels and backgrounds who are excited to learn and develop their skills. We are an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state or federal laws. By submitting this application, you acknowledge that you have reviewed and agree to Jasper's CCPA Notice to Candidates, available at legal.jasper.ai/#ccpa .
    $290k yearly Auto-Apply 17d ago
  • Data & Document Integration Specialist

    ECP 4.1company rating

    Milwaukee, WI jobs

    ECP is a market-leading SaaS software solution that enables senior living communities to better care for their residents. Our mission as a company is to build world-class software that increases the quality of life for seniors and improves clinical, business, compliance, and operational performance for our clients. We are seeking a detail-oriented and tech-savvy Data & Document Integration Specialist to join our team. In this role, you will play a critical part in onboarding and supporting customers by preparing, modifying, and importing various documents and data files into our proprietary software platform. You will work closely with internal teams and clients to ensure a high standard of quality, accuracy, and timeliness across all deliverables. Prepare, format, and import customer-provided reports, documents, and data files using tools such as Microsoft Excel, Microsoft Word, Adobe Acrobat, and ECP's proprietary web-based platform Modify and organize files for compatibility with import requirements and software specifications Perform thorough quality assurance checks on customer documents to ensure accuracy, consistency, and completeness prior to and after import Troubleshoot and resolve issues related to file formatting, data integrity, and document quality Ensure successful and reliable file imports that meet internal standards and customer expectations Complete time-sensitive tasks within designated deadlines while maintaining a high level of accuracy and reliability Communicate effectively with internal teams and external customers, both verbally and in writing, to clarify requirements, provide status updates, resolve issues, and contribute to other team or departmental efforts to support cross-functional collaboration and shared goals. Requirements Associate's or Bachelor's degree strongly preferred At least 1-2 years' work experience in a professional environment Proficiency with Microsoft products Strong attention to detail and ability to identify and correct errors in documents and data Excellent time management and organizational skills with the ability to prioritize tasks effectively Solid written and verbal communication skills for collaboration across teams and with customers Ability to quickly learn and adapt to proprietary software and new technology tools Experience working in a data, operations, or document management role is a plus Prior experience using web-based or SaaS platforms Familiarity with data formatting, document standards, or import workflows A remote work environment that is compliant with cybersecurity and other company workplace policies
    $67k-96k yearly est. Auto-Apply 19d ago
  • RCM Customer Service Manager

    Jasper Engines & Transmissions 4.6company rating

    Remote

    Who We Are Jasper Health pairs people experiencing cancer with American Cancer Society-certified counselors for virtual, 1-on-1 support.. Our team of healthcare, technology, and consumer industry experts are dedicated to making cancer care a more human experience. Jasper Health raised $25M in Series A funding led by General Catalyst. The round, which was joined by new and existing investors Human Capital, W Health Ventures, Redesign Health, and 7wireVentures, brings Jasper Health's total funding to approximately $31 million. Jasper Health has a passionate team of world-class leaders in digital health, oncology, customer-centered design, and data science. We are rapidly adding talent to our team - come join us! Reporting to the Director of MSO Operations, this role will be responsible for the strategic direction and leadership for the overall administrative operations, which includes staff and service administration. This role is to effectively and efficiently manage the development and directions of the operational processes to drive the growth of revenue, technical productivity and promote high quality satisfaction while building relationships (internal and external) and ensuring the integration of strategic plans with company operations. Role and Responsibilities Verifying insurance: Checking the status of new and existing patients' insurance, and updating information as needed Obtaining pre-authorization: Calling to get pre-approval for recommended services and procedures Explaining financial responsibilities: Informing patients of their financial obligations Educating patients: Teaching patients about their insurance coverage Informing clinical staff: Notifying relevant clinical staff of denials Answering questions: Answering questions about billing and insurance Calculating cash estimates: Estimating cash for patients' upcoming visits or procedures Verifying customer and insurance data: Reviewing, correcting, deleting, or reentering data Maintaining confidentiality: Protecting patient information and maintaining customer confidence Strong understanding of medical terminology, such as CPT codes, diagnoses, and treatments. Ability to interact with patients and insurance companies over the phone and in person. Reviewing batch claims for submission. Reviewing and working ERAs and denials. Collecting co-payment, deductible, co-insurance and posting payments. Knowledge, Skills, and Abilities Required 3-5 years of experience in each of the following areas Customer/member service experience preferably from a health plan with a high-volume call center Provider Relations - experience dealing with provider calls and handling referrals Claims and billing - experience with insurance verification, member benefits and eligibility, explanation of benefits, ERA, etc. General administrative skills - Microsoft, Google docs, etc. Benefits Includes Flexible Paid Time Off (PTO) Health, Dental and Vision Insurance Short Term / Long Term Disability Life Insurance 401(k) Retirement Plan Flexible Spending Accounts Employee Assistance Program And more… Conditions of Employment You must be authorized to work in the United States Applicants will be required to pass a background check as a condition of employment Equal Employment Opportunity Policy Jasper Health, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. #li-remote
    $38k-59k yearly est. Auto-Apply 60d+ ago
  • Sr Customer Care Specialist (Manheim)

    Cox Holdings, Inc. 4.4company rating

    Remote

    Company Cox Automotive - USA Job Family Group Customer Care Group Job Profile Sr Customer Care Specialist Management Level Individual Contributor Flexible Work Option Can work remotely but need to live in the specified city, state, or region Travel % No Work Shift Day Compensation Hourly base pay rate is $21.49 - $32.26/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program. Job Description Key Responsibilities: Become proficient in all knowledge base requirements to resolve clients' needs as efficiently as possible Become proficient in all platforms, systems, and tools used to maintain client records, transactions, documentation, and relevant data Maintain appropriate documentation of conversations in designated system to ensure handoff continuity and client profile accuracy Manage high volume of tasks in a timely and efficient manner Identify client needs, research issues and provide solutions and/or alternatives Build sustainable relationships and engage clients by providing best-in-class service Meet and/or exceed established key performance criteria Provide excellent client service and advocacy Work across the organization as needed to resolve client requests Assist clients with the onboarding process by providing status of application and registration process, guidance of next steps, and answer any questions Dispatch available vehicles to clients across all regions on an inbound basis Effectively communicate to the client how to use any of our client facing tools Perform other duties as deemed necessary by management Qualifications High School Diploma or GED required; College degree preferred (or equivalent experience) Minimum of 4 years of customer service experience or the equivalent Auction and/or logistics/transportation knowledge a strong plus Excellent oral and written communications skills, particularly in a phone or email context Attention to detail and follow-through Demonstrated ability to adapt in a changing environment, Ability to multi-task within a fast-paced, high energy, dynamic and demanding environment Demonstrated experience being a customer-focused, service-oriented professional Drug Testing To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited. Benefits Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
    $21.5-32.3 hourly Auto-Apply 9d ago
  • Assistant Associate (Parts Warehousing) - Grapevine PDC

    Mercedes-Benz Group 4.4company rating

    Grapevine, TX jobs

    Aufgaben About Us Mercedes-Benz USA is responsible for the sales, marketing and service of all Mercedes-Benz and Maybach products in the United States. In our people, you will find tremendous commitment to our corporate values. We are looking for diverse top-notch individuals to join the Mercedes-Benz Team and uphold these hallmarks. Job Overview Pick/pack dealers orders according to assigned priorities and quality standards. Unpack incoming shipments, verify and inspect contents in accordance with departmental procedures and quality standards. Bin incoming parts in assigned locations in accordance with departmental procedures and quality standards. Participate in perpetual inventory process. Maintain assigned areas in good condition at all times. Adhere to all safety and security regulations. Primary Responsibilities * Perform all basic PDC (Parts Distribution Center) warehouse functions such as picking, packing, checking, and binning in accordance with departmental procedures and quality standards Qualifikationen Qualifications: High School Diploma (GED) 0-2 years of general warehouse experience Processing -> General knowledge of processes, quality control, costs, and other techniques to achieve designated productivity rates Additional Information Warehouse experience required. Environmental Conditions; The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job * Due to fork lifts and other heavy equipment traveling throughout the PDC, temporary cracks may appear in the floor, causing an uneven walking surface * The warehouse environment can be dusty and noisy * Doors near working areas are frequently open, causing drafts and interior temperature changes * Interior floors near entrances and exits may become slippery during wet weather conditions * A warehouse associate may have to handle merchandise and working tools with sharp edges. Work gloves and safety shoes are provided by the Company * Passing fork lifts emit gas fumes * Upon certification to operate a fork lift or other type of lift equipment, a warehouse associate will have to operate a piece of equipment using electric voltage Physical Job Requirements: * The physical requirements described here must be met by an employee to successfully perform the essential functions of this job * Continuous physical exertion for intermittent periods including walking or standing for extended periods, stooping, climbing, sitting, reaching overhead, balancing, bending, squatting, pushing/pulling, operating warehouse machinery and lifting/unloading material or equipment (up to 50 pounds), some of which may be heavy or awkward * Frequent use of hands to lift or handle objects, tools or controls * Manual dexterity and the ability to operate mechanical equipment * Specific vision abilities including close vision, distance vision and peripheral vision, ensuring the ability to recognize products and navigate safely * Hearing abilities to safely hear and react to approaching machinery (fork lifts, stock pickers, etc.). EEO Statement Mercedes-Benz USA is committed to fostering an inclusive environment that appreciates and leverages the diversity of our team. We provide equal employment opportunity (EEO) to all qualified applicants and employees without regard to race, color, ethnicity, gender, age, national origin, religion, marital status, veteran status, physical or other disability, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local law. Caution: Mercedes-Benz USA Has Recently Become Aware That Unknown Individuals Posing As Mercedes-Benz USA Representatives Have Been Contacting Job Seekers (Including Those Who Have Not Applied To Any Mercedes-Benz USA Position) As Part Of An Apparent Scam. The Fake Emails Indicate That The Targeted Individual Has Been Selected For A Remote Job Position With Mercedes-Benz USA, Promise A Large Signing Bonus And High Hourly Wage, And Then Request A "Deposit" For A Company-Issued Laptop And Telephone To Be Made Via A Link Provided In The Email. Mercedes-Benz USA Is Currently Working With Authorities To Combat This Scam, But In The Meantime, Please Be Advised That Mercedes-Benz USA Will Never Ask You To Make Any Payment Or Deposit As Part Of A Job Application Or New Hire Onboarding Process, And Any Communications Requesting Such A Deposit Should Be Ignored And Reported To The Proper Authorities.
    $25k-32k yearly est. 60d+ ago
  • TSRC Student Program - ICT Governance

    FCA Us LLC 4.2company rating

    Auburn Hills, MI jobs

    STUDENT PROGRAM FORMAT The format for this student program will be remote from September through April, meaning the student will work virtually. Remote work must be completed at a location based in the United States. Students who live in the Metro-Detroit area are welcome to work out of the Stellantis Headquarters and Technology Center in Auburn Hills, Michigan, but this is not mandatory. Students are expected to work 24 hours per week, during normal business hours, Monday through Friday. Candidates who are selected for the program will work with their manager to determine a consistent weekly work schedule where candidates fulfill the 24-hour requirement, while balancing their class schedule. During the summer months (May through August), students may be relocated to the Stellantis Headquarters and Technology Center in Auburn Hills, MI and may potentially work 40 hours per week. This determination will be at management's discretion. Applications are accepted year-round, and student program cohorts start on a quarterly basis in January, April, June, and September, and students are intended to stay in the program until graduation. STELLANTIS STUDENT PROGRAM HIGHLIGHTS The Stellantis Student Program offers a unique alternative to traditional summer internships by providing students with the opportunity to work year-round throughout their academic journey. This continuous engagement allows students to apply their classroom learning in real-world settings on a daily basis, fostering deeper integration within their teams and organizations. As they progress through the program, students are empowered to take on increasing levels of responsibility, gaining valuable experience, and making meaningful contributions along the way. Students will be assigned to a department based on the candidate's background and skill set. The assignments are project-oriented, meaningful to the department, and allow the student to provide valuable contributions. Students experience a sense of personal accomplishment and learn about the corporate business culture through work assignments, structured activities, and exclusive student networking events. STUDENT PROGRAM BENEFITS: · Exposure to cutting-edge projects and technologies · Collaborative work environment · Mentorship from experienced professionals · Networking opportunities with peers and leaders · Skill development workshops and training sessions · Paid US holidays · Stellantis Employee Advantage Vehicle Discount Program · Eligible students may be able to participate in the Company Vehicle Employee Lease Program DEPARTMENT DETAILS This position is responsible for development and application of self-serve ICT tools (no-code/low-code applications), data visualization tools (e.g. Power BI), data flow mapping, and tracking/testing of user cases for different AI projects within the Technical Safety and Regulatory Compliance department. The student will support digital transformation initiatives by: · Designing and deploying no-code/low-code solutions using Power Apps and Power Automate to streamline safety and compliance workflows. · Building and maintaining data visualizations and dashboards in Power BI to support decision-making. · Mapping and documenting data sources, data usage, and data schemas (e.g. Snowflake) to ensure traceability and alignment with governance standards. · Assisting in the creation and testing of AI agents for use in regulatory and technical safety contexts. · Supporting the validation of AI use cases through structured testing and feedback loops. · Collaborating with cross-functional teams to ensure tools meet user needs and compliance requirements.
    $46k-59k yearly est. 1d ago
  • Treasury Manager

    Cars.com 4.4company rating

    Remote

    Be essential at Cars Commerce At Cars Commerce, we're fanatical about simplifying everything about car buying and selling. We do right by our customers and consumers to better connect the industry with simplified and tierless technology to enhance, measure and drive local automotive retail. Whether through our No.1 most recognized marketplace, Cars.com, our industry-leading digital experience, Dealer Inspire, our trade and appraisal technology, AccuTrade, our reputation-based digital wholesale auction marketplace, Dealerclub, or our new Cars Commerce Media Network, Cars Commerce is essential for success in the automotive industry. No one ever travels alone here: at its core, Cars Commerce is collaboration. In fact, it's built into the very fabric of our shared values. We like to say we Rise Together - putting people at the center of what we do, from consumer to customer to community. Life at Cars Commerce makes it easy when we share the ethos to be Open to All, encouraging open-minded communication because we know diverse thinking yields better outcomes. But critical to our success is Caring to Challengeand Taking Ownership, fueling a competitive spirit in a respectful environment where we think about tomorrow but act today. At our foundation, we have integrity, Doing the Right Thing, even when it's hard. It's our shared commitment to these values that makes Cars Commerce a place where growth becomes not only possible, but downright unavoidable. But don't take our word for it. As a U.S. News & World Report Best Company to Work For in 2024, we're obsessive about the employee experience. We are among the top 20% being declared “Best” of our industry based on six critical factors that are important to employee wellbeing, like quality of pay, benefits, work life balance and more. The Treasury Manager is part of Team Finance, reporting to the SVP, Treasury and Controller. The person in this role shall develop an in-depth understanding of the business in order to provide meaningful analysis of historical cash flow and accurately project future cash flows. This person shall understand and use different valuation methodologies to assist in evaluating and making recommendations for capital allocation alternatives for our $700MM+ business. The Treasury Manager shall manage and support financings, debt servicing and compliance, risk management, capital allocation and assist in maintaining relationships with ratings agencies and insurance providers. The ideal candidate will reside in the Chicagoland area. Responsibilities Include: Ownership of cash reporting and short-term and long-term cash forecasting Management, servicing and tracking of outstanding debt, share repurchases and other capital allocation strategies, including debt refinancing Responsible for managing corporate banking relationships, including accounts and payment methods Manage Share Repurchase Program and execution per management direction and approval Manage confirmation and settlement of FX transactions Develop and assist in maintaining relationships with bank group, rating agencies and bondholders including periodic discussions and preparation of materials for meetings or conferences Evaluate and recommend investment options and financial instruments that will meet the organization's treasury objectives in compliance with Corporate Financial Policy. Manage quarterly, annual and incurrence-based debt compliance Support annual insurance renewal process Support long-term planning efforts tied to capital allocation alternatives Quarterly contributions to the 10Q/10K and other public disclosures Execute, adhere and monitor compliance to Treasury policies Responsible for the execution of Treasury related internal controls that are integral to compliance with Sarbanes Oxley requirements Other duties and special projects Requirements: Bachelor's degree in Accounting, Finance or related field 7+ years of experience in a Treasury role Strong analytical ability and modeling skills, particularly related to cash flow forecasting Attention to detail, accuracy and quality assurance is a must and critical to be successful in this role Strong oral and written communication skills with the ability to effectively interact with all levels of the Company, including senior leadership Working knowledge of debt markets and related extensive experience, including refinancing experience Self-starter with a strong sense of ownership and ability to prioritize work with the ability to adapt to the changing needs of the company Positive, collaborative, and approachable work style to enable success in working cross functionally Ability to multi-task in a deadline-oriented environment Ability to work independently as well as effectively within a team Strong knowledge of MS Office (especially excel) and Google Workspace #LI-EJ #LI-Remote In the spirit of pay transparency, we are excited to share the base salary range for this position. In addition to base salary, some roles are eligible for our bonus and/or equity programs, depending on level and role. Regular full-time positions are eligible for our comprehensive benefits package. If you are hired at Cars Commerce, your final base salary compensation will be determined based on factors such as skills and/or experience. If the salary range is close to what you're seeking, then we encourage you to apply and learn more about the total compensation package for this position.Salary Range$93,100.00-114,050.00 Our Comprehensive Benefits Package includes: Medical, Dental & Vision Healthcare Plans New Hire Stipend for Home Office Set-Up Generous PTO Refuel - a service based recognition program where employees receive additional paid time away to learn grow and reset Paid Holidays, Floating Holiday, Volunteer Day, Recharge Day Learn more about our Benefits, Perks, & Culture on our LinkedIn Life Pages! For US-based Positions: Applicants must be authorized to work in the United States. Please note that we are unable to sponsor employment visas at this time. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. California Applicants: Click here to review our California Privacy Policy for Applicants. For current employees, please click here to review our California Privacy Policy for Employees.
    $93.1k-114.1k yearly Auto-Apply 16d ago
  • Director, Technology Services

    ECI 4.7company rating

    New York, NY jobs

    ECI is the leading global provider of managed services, cybersecurity, and business transformation for mid-market financial services organizations across the globe. From its unmatched range of services, ECI provides stability, security and improved business performance, freeing clients from technology concerns and enabling them to focus on running their businesses. More than 1,000 customers worldwide with over $3 trillion of assets under management put their trust in ECI. At ECI, we believe success is driven by passion and purpose. Our passion for technology is only surpassed by our commitment to empowering our employees around the world. The Opportunity: The Director, Technology Services (DTS) will drive industry-leading Technology Service Delivery to all ECI clients within a specified geographical region. In this role, you will lead a team of engineers fostering an environment that emphasizes learning, empowerment, and personal development. Driving best-in-class operational practices, you will safeguard ECI technology standards and operational efficiency. A client-centric approach and collaboration are key in this role. You'll work with peers to improve regional IT services, build strong client relationships, and help increase retention, references, and revenue. This is a remote position with travel to NYC up to 2 weeks per quarter as needed. What you will do: Manage and continuously innovate service delivery methods and practices delivering high quality outputs and positive client experiences in the performance of technology service delivery tasks. Maintain and improve positive client experience through timely and comprehensive service responsiveness and through proactive services processes; contribute to improving CSAT/NPS feedback and higher likelihood of renewals for the Company by ensuring service delivery is a strong positive factor in all clients' business decisions regarding their choice of ECI as their MSP, MSSP and IT services provider. Develop and present Operations Reviews for engineers which will include: Top regional clients' Key client successes of the Region Operational KPI's including utilization % by role against target, CSAT results, Capacity & staffing level analysis and examples of innovation from your leadership team Effectively manage workloads across the team, client needs and balance workloads across regions Formalize technical and operational quality with clients and gather appropriate business requirements from clients to be able to implement comprehensive and effective services delivery solutions. Drive the planning, execution, and documentation of internal technology projects from concept to completion. Develop frameworks and governance to ensure technical initiatives align with organizational priorities and compliance requirements. Evaluate emerging technologies and tools for potential adoption within the internal technical ecosystem. Establish measurable outcomes and success criteria for internal technical projects to demonstrate business impact. Collaborate with product and engineering teams to standardize configurations, deployment procedures, and support models. Continuously assess and refine standards based on client feedback, performance metrics, and evolving industry best practices. Communicate technical strategies, project progress, and outcomes to senior leadership and key stakeholders. Mentor team members on technical standards, project execution, and documentation practices. Be the ‘voice of the client' cross-functionally with the leaders and members of the companion Services organizations - such as GIS (Implementation Services), the Service Desk, Network Operations, & Specialized Services - to ensure that execution of those teams' services activities is consistent with the high standards established for your region and your direct team. Collaborate with your peer in the Client Success group, the Managing Directors and other roles to ensure that delivery quality is a positive factor in their business-growth relationships with your clients; similarly support your Sales colleagues with sales growth efforts, ideally being the ‘voice of credibility' regarding the levels of excellence that ECI's services delivery is capable of. Proactively establish and maintain relationships with key decision makers amongst ECI's most strategic clients. Drive high levels of employee participation across your team for applicable Ensure that technological evolution is an overarching characteristic of your workplace mindset. Collaborate with the Services Operations team on the evaluation of systems, processes, tools, KPIs, and dashboards that may be under consideration to improve our ticketing (ServiceNow) and services delivery processes and the visibility of relevant data points. Who you are: College/University degree in the field of Technology or equivalent combination of education and experience 8 + years practical experience in IT services 3+ years' experience managing, leading and motivating IT professional service teams of 20 + Knowledge of all mainstream ECI technologies in the IT realm, including hosted and cloud-based architectures Impeccable ethical standards and professional presence Self-motivated, goal-oriented and professionally styled leader, oriented towards the positive Exceptional interpersonal skills, with a focus on rapport-building, listening, and curiosity Ability to propose/debate ideas in a proactive manner when appropriate Proven track record at being entrepreneurial when looking at business efficiencies & opportunities. Ability to create strategic relationships, cross-functionally and with customers. Ability to think strategically and create long and short-term plans Strong technical fluency relating to IT systems and networking Proven ability to understand the needs of clients Bonus points if you have: MSP or Technology consulting experience Experience with financial services and/or trading environments ECI's culture is all about connection - connection with our clients, our technology and most importantly with each other. In addition to working with an amazing team around the globe, ECI also offers a competitive compensation package, health benefits on your first day, unlimited PTO, and so much more! If you believe you'd be a great fit and are ready for your best job ever, we'd like to hear from you! Love Your Job, Share Your Technology Passion, Create Your Future Here! #LI-Remote
    $124k-170k yearly est. 43d ago
  • Call for Release - Customer Service Representative (Midwest) Remote

    Copart 4.8company rating

    Remote

    Copart, Inc. a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries. We believe in providing an unmatched experience, every day and everywhere, driven by our people, processes, and technology. About the Role: We are seeking a detail-oriented and professional Customer Service Representative to join our remote team. In this role, you will be responsible for coordinating the release and pickup of vehicles by communicating with body shops, vehicle owners, and insurance companies. You will ensure accurate and timely updates to vehicle files while providing outstanding customer service in a fast-paced environment. What You'll Be Doing: Reach out to body shops to confirm vehicle pick-up details and obtain vehicle release authorization. Talk to vehicle owners to get necessary releases, arrange for transport (including 3-way calls with shops or tow companies if needed), and help with personal item removal. Use the “DeCode This” tool to search VINs and gather the necessary vehicle information. Stay organized by keeping accurate notes in the system about each vehicle and all interactions. Meet daily performance goals, including making 100+ calls a day and processing 60+ live lots daily. Participate in weekly team meetings via Teams, where we'll stay connected and collaborate. Follow all Copart policies and guidelines to ensure quality and consistency in your work. Help out with other tasks or assist teammates as needed. Perform other duties as assigned by management. What We're Looking For: Minimum of one year office support experience in a customer service role. High school diploma or GED Great communication skills - you're comfortable speaking on the phone and writing clear, concise messages Typing speed of 45 WPM and familiarity with basic 10-key Proficiency in Microsoft Office Suite (Word, Excel, Outlook) Strong attention to detail, great problem-solving skills, and the ability to multitask A professional virtual appearance with a quiet, distraction-free workspace Bilingual skills are a plus Must be able to work occasional overtime Office equipment will be provided to help you succeed in your role Why You'll Love Working With Us: 100% remote work with company-provided equipment Clear, achievable performance goals with daily feedback to help you succeed Weekly team meetings to keep you connected and supported A collaborative, friendly virtual team where everyone's success matters Ready to join us? Apply today to be part of a team that values hard work, professionalism, and providing excellent service-all from the comfort of your own home! Pay: $16.04 - $22.00 hourly For locations in California, Colorado, New York, Washington, pay rate ranges from $18.00 - $24.00 hourly Benefits Summary: Medical/Dental/Vision 401k plus a company match ESPP - Employee Stock Purchase Plan EAP - Employee Assistance Program 10 Vacation days per year 7 Paid Company Holidays Life and AD&D Insurance Along with many other employee benefits. At Copart, we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully. E-Verify Program Participant: Copart participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program: E-verify Participation Right to Work
    $16-22 hourly Auto-Apply 9d ago
  • Strategic Account Manager - NA Automotive Software

    Aptiv 4.5company rating

    Cupertino, CA jobs

    SHAPE THE FUTURE OF MOBILITY FROM DAY ONE. is part of our Active Safety User Experience Segment at Wind River. ABOUT WIND RIVER Wind River is a global leader in delivering software for mission-critical intelligent systems. For more than four decades, the company has been an innovator and pioneer, powering billions of systems that require the highest levels of security, safety, and reliability. Wind River helps customers across automotive, aerospace, defense, industrial, medical, and telecommunications industries solve complex technology challenges on their journey toward the new intelligent machine economy. The company's software powers generation after generation of the safest, most secure systems in the world. Examples include playing a key role in NASA space missions such as Artemis I, the James Webb Space Telescope, and multiple Mars rovers. We've achieved recent 5G milestones including the world's first successful 5G data session with Verizon and building one of the largest Open RAN networks in the world with Vodafone. The company has received industry recognition for its technology innovation and leadership, and for its workplace culture, including global Great Place to Work certification and being named a "Top Workplace" for ten consecutive years. If you want to be part of a unique culture where the lived experience is based on our cultural attributes of growth mindset, customer-focus, and diversity, equity, inclusion & belonging, come join us and help advance the future software defined world. ABOUT THE OPPORTUNITY The Americas Commercial Sales Team ensures customers are engaged in collaborative & strategic long-term partnerships allowing them to unlock the full potential of Wind River solutions. We strive to become the premier provider of products & services for our customers, engaging at the senior management level in a vision-setting, business outcomes-focused, value-added capacity. WITH WHOM YOU WILL WORK The Strategic Account Manager's primary responsibilities include prospecting, qualifying, selling and closing new business with net-new Auto customers in North America. In addition, the Strategic Account Manager brings a "Point of View" to Customer engagement; uses all resources to solve customer problems with appropriate wind River products and Services, with accountability for increasing revenue of all Wind River solutions through Software License and Customer Success Engagement and retention activities such as Consulting, Enablement Services and Education Services. HOW YOU WILL CONTRIBUTE Account and Customer Relationship Management * Annual Revenue - Achieve/exceed quota targets. * C Level access - ability to access C Levels involving Wind River Executive Sponsors. * Sales strategies - Develops effective and specific account plans to ensure revenue target delivery and sustainable growth. Develop relationships in new and existing customers and leverage them to drive strategy through the organization. * Organizational acumen - ability to understand Customer's power-map, internal and external influencers. * Trusted advisor - Establishes strong management and C-level relationships based on knowledge of customer requirements and commitment to value (value of counsel and expertise, the value of solutions, the value of implementation expertise). Builds a foundation to harvest future business opportunities and accurate account information and coaching. * Customer Acumen - Actively understand each customer's technology footprint, strategic growth plans, technology strategy and competitive landscape. Review and analyze public information (e.g. new executive appointments, earnings statements, press releases) for the company and its competitors to remain updated on key industry trends and issues impacting the prospect. * Territory and Account Leadership - Lead designated territory, including accounts, account relationships, prospect profiling, and sales cycles. * Business Planning - Develop and deliver a comprehensive business plan to address customer and prospects' priorities and pain points. Utilize benchmarking and ROI data to support the customer's decision process Demand Generation, Pipeline and Opportunity Management * Pipeline planning - Follow a disciplined approach to maintaining a rolling pipeline. Keep the pipeline current and move the Sales Cycle. * Pipeline partnerships - Leverage support organizations, including Marketing, inside sales, SDRs, and Partners, to funnel pipeline into the assigned territory. * Leverage Wind River Solutions - Be proficient in and bring all Wind River offers to bear on sales pursuits such as VxWorks, Wind River Linux, Simics and Wind River Studio. * Advance and close sales opportunities - through the successful execution of the sales strategy and roadmap. * Support all Wind River promotions and events in the territory ABOUT YOU: * The ideal candidate should have 10+ years of quota-bearing sales experience, ideally selling into Product Management and/or Engineering organizations within the automotive industry. * Experience with Linux and open-source software or software development, including ecosystem experience is required. * Experience with automotive software development toolsets, requirements and software specifications, etc. a plus. * Embedded software sales and OEM marketplace experience a plus. * Demonstrated success using a consultative, solutions/value-oriented sales approach and team selling environment. * Evidence of success selling solutions to new and existing customers. * Strong hunting and prospecting skills. * Excellent listening, presentation and public speaking skills. * Excellent written and verbal communication skills. * Excellent organizational skills. * Experience using Salesforce.com a plus. * Self-motivated individual who can work well on their own or in a team. * Ability to manage own area and introduce tailored customer solutions to drive sales forward. * Excellent communication skills with a friendly approach to problem-solving. * Ability to work under pressure with excellent attention to detail. BENEFITS * Flexible home office! We offer the flexibility of a hybrid work schedule or 100% remote * Named Top Workplace for the 8th year in a row * Wind River's commitment to DEIB * 100% Employee covered Medical, Dental, and Vision insurance* * Flexible Time Off policy* + 12 observed Holidays * 401K with company match * Health Savings Account (HSA) and Flexible Spending Account (FSA) * Wellness Benefits through Unmind Compensations OTE The annual base salary range for this role's listed grade level is $265,000 to $350,000 OTE for Colorado, New York, and New Jersey residents, and $296,600 to $380,000 OTE for SF Bay Area, Greater Seattle, NYC, and Washington, DC, residents. Salary ranges are determined through interviews and a review of the education, experience, knowledge, skills, location, and abilities of the applicant, and equity with other team members. Employees in this role are also eligible for the following benefits in accordance with the terms of the Company's plans: health, dental, vision insurance, life insurance, flex time off, eligibility to enroll in 401k, and 12 paid holidays OUR COMMITMENT TO DIVERSITY Wind River is committed to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, national, social, or ethnic origin, age, physical, mental, or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, HIV status, family medical history or genetic information, family or parental status including pregnancy, or any other status protected by the laws or regulations in the locations where we operate. Wind River will not tolerate discrimination or harassment based on these characteristics. To learn more, visit Wind River at ****************** APPLICANT PRIVACY NOTICE: Your privacy is of the utmost importance to us. At Wind River, we strictly adhere to all applicable data privacy laws. Please review Wind River's Applicant Privacy Notice, which can be found here. #LI-JK1 Privacy Notice - Active Candidates: ****************************************************** Aptiv is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender identity, sexual orientation, disability status, protected veteran status or any other characteristic protected by law.
    $296.6k-380k yearly Auto-Apply 60d+ ago
  • Client Performance Manager-1

    Glassamerica 4.2company rating

    Remote

    Company: Gerber Collision & Glass WELCOME TO GERBER COLLISION & GLASS Our Team Members Drive Us! Gerber Collision & Glass is one of the largest collision repair companies in North America. With $3+ billion in sales, over 1000 locations and growing, our 10,000+ team members across the United States and Canada are passionate about delivering our goal to WOW Every Customer and Be the Best! We invite you to join our team. Gerber offers a great place to launch and grow careers. As we continue to grow, we have endless opportunities for you to grow with us. Gerber Collision & Glass recognizes, values and welcomes all applicants with unique talents and abilities from all backgrounds and characteristics. All qualified individuals are encouraged to apply, including individuals with disabilities and Protected Veterans. : Working within the Client Support Organization and in close partnership with the National Account Team, the Performance Manager is primarily responsible for leading efforts to maximize operational performance for assigned Insurance Partner(s). Working collaboratively at the division, market and shop levels the Performance Manager focuses on improving overall metrics and client results. The performance manager will apply a systematic approach to training, coaching and developing operations teams to improve the key performance drivers of Gerber's core business practices while adhering to the requirements and guidelines of our Insurance Partners Direct Repair Program (DRP). Additionally, the Performance Manager serves as the main point of contact for the Insurance Partners and manages communication with the operations team as needed. Key Job Responsibilities Supports achievement of operational and client metrics. Prepares concise and informative audit reports using company reporting (Domo) and Client Score Cards to effectively identify issues and communicate findings to divisional and senior leadership. Working to support a specific Insurance Partners and/or within a geographical area, conducts internal audits on insurance KPIs, estimating practices and The WOW operating procedures to ensure repair facilities are operating best in class. Communicates/ coaches on audit findings for improvement or best practices. Develops a high level understanding of key client expectations and metrics as well as internal operating initiatives currently underway. May oversees performance improvement initiatives in repair centers that are currently not meeting company and key client expectations. In partnership with Market leadership, creates and implements operating initiatives that will improve repair centers performance. Works in partnership with the National Account team to understand client requirements and current performance levels for a specific Insurance Partner(s). Helps communicate to the divisional leadership team and at the shop level current performance and helps teams build improvement plans. Helps communicate performance information and associated improvement plans to Insurance Partners. Communicates performance information to Insurance Partners and related improvement plans as needed. Trains and coaches market and shop leaders on following WOW repair processes as it relates to estimatic areas focusing on increasing repair percentage, alternative parts utilization, fair judgment time and proper file documentation. Participates in regular Division and Market leadership calls to communicate successes/improvements, deficiencies and improvement plans. Engages in Client calls to ensure understanding of current issues and to communicate important messages. Supports Division and Market leadership for the training and implementation of Gerber's processes and procedures related to new acquisitions. Extracts and analyzes data from the company's internal data reporting tools. Monitors and evaluates scorecard performance for insurance partners. Works with Market leadership to establish oversight, training and coaching plans to improve performance. In collaboration with Operations leaders, may recommend new operating initiatives that will improve repair center performance. Education and/or Experience Required Post-secondary education or professional equivalent experience 3 years previous experience in a collision repair environment or a similar role 3 years Comprehensive knowledge of the Insurance Partner guidelines, procedures and Scorecard metrics Complete understanding of the Wow Operating Way processes, with additional emphasis on estimator processes and responsibilities Valid Driver's License Required Skills/Abilities Effectively manage a fast-paced environment, demonstrating multi-tasking ability while working under pressure Comprehensive knowledge of the estimating process Excels at building and maintaining business relationships Strong attention to detail and a high degree of accuracy Communicate effectively, both verbally and in writing Well-developed organizational skills with the ability to prioritize Working knowledge of vehicle repairs practices Understand key shop metrics, client expectations and how they impact the company's overall financial performance Extensive Knowledge of the Management System (MIS) and Estimating Systems Develop and maintain effective and professional working relationships with all levels of staff within the organization Other Requirements Some travel may be required in the Performance Managers assigned markets or to support a specific insurance partner. Performance Managers may be asked to support in other markets as requested. Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. The physical demands of your job must be met to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the job. Benefits That Drive Your Success Gerber offers the comprehensive benefits you expect from an industry leader, including: Annual Paid Time Off (PTO) plans 2 weeks of Paid Parental Leave for Full time Employees who work a minimum of 30 hours per week 6 paid holidays annually Medical, Prescription Drug, Dental & Vision Insurance effective Day 1 401(k) Retirement Plan with company match Employer Paid Short-Term Disability & Life Insurance Additional Voluntary Life Insurance Continuing Education Opportunities Free Prescription or Non-Prescription Safety Glasses annually Annual Voluntary Uniform Stipend Gerber Collision & Glass is proud to be an equal opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status, or any other consideration, prohibited by law or by contract. About Us Gerber Collision & Glass has been WOWing customers with our collision repair services for over 80 years. Please visit gerbercareers.com to learn more about our company. AI Disclosure Statement: At The Boyd Group and all affiliated companies, we do not use artificial intelligence (AI) or automated tools to screen, assess, or select applicants for employment. All hiring decisions are made by real people who review each application individually. Compensation Details: 92,900.00 - 120,800.00 USD Annual / Year Compensation is commensurate with skill, education and experience. Supplemental Pay: This position may also be eligible for Bonus opportunities tied to individual or business initiatives.
    $83k-111k yearly est. Auto-Apply 16d ago
  • Global Technical Service Advisor (Remote)

    BRP 4.6company rating

    Rolling Fields, KY jobs

    GLOBAL TECHNICAL SERVICE ADVISOR Dealer & Customer Support is recruiting for an open position as a Technical Service Advisor. Join our team and begin your journey towards moving people with passion and innovation! We are looking for someone passionate about service and the overall powersports world. Someone who shares our obsession to deliver and secure outstanding service experiences that move people on snow, water, dirt and asphalt. BECOME PART OF OUR TEAM Here at BRP, we're creating new ways to get people moving forward, where their experiences are measured by emotion rather than distance. All around the world, our products, achievements and aspirations are a reflection of our teams' exceptional expertise. Want to bring your true self on this adventure? YOU'LL HAVE THE OPPORTUNITY TO: * Act as a front of house advisor representing BRP globally by providing efficient expert advice, performing technical, mechanical and electrical diagnostics and answering dealer inquiries quickly focusing on right the first time and reflecting our quality service pledge. * Provide technical solutions to dealership technicians and support other department like warranty and customer care teams * Guide dealers on best practices related to BRP policy , processes and guidelines * Proactively support and coach our partners and dealer network with regards to technical support and dealer inquiries all while building and maintaining our dealer relationship. * Represent BRP and build relationships by participating in events * Highlight issues quickly, Identify and escalate emerging issues or trends and represent your sector in order to continuously and proactively improve and optimize our support services. YOU'LL THRIVE IN THIS ROLE IF YOU HAVE THE FOLLOWING SKILLS, EXPERIENCE AND COMPETENCIES: Required: * Basic technical degree or any relevant qualification in powersport, automotive, marine or small engine mechanics * At least 2 years of relevant experience in a powersport dealership or in a similar environment with general mechanical knowledge. * Strong troubleshooting and diagnostic skills with thorough understanding of electrical and mechanical theory * Ability to navigate and understand electronic parts catalogs, engineering drawings and bill of materials. * Effective written and verbal communication skills. * Strong interpersonal skills with the ability to work with a variety of individuals and departments. * This position is 100% remote based within the United States. Additional details: * Position requires current work authorization. Sponsorship now or in the future is not provided for this role. * Relocation support is not provided for this position. Candidates must be willing and able to relocate to the United States at their own expense. Do you have other qualifications? Tell us what is unique about you that is a great addition to the team. AT BRP, WHEN WE TALK ABOUT BENEFITS, WE GO ALL IN. Let's start with a strong foundation - You want it, we have it: * Annual bonus based on the company's financial results * Generous paid time off * 401k offering with a dollar-for-dollar match What about some feel good extra perks: * Flexible work schedule for eligible positions * Holiday shutdown between Christmas and New Years * Educational resources and growth opportunities * Discount on BRP products WELCOME TO BRP We're a world leader in recreational vehicles and boats, creating innovative ways to move on snow, water, asphalt, dirt and even in the air. Headquartered in the Canadian town of Valcourt, Quebec, our company is rooted in a spirit of ingenuity and intense customer focus. Today, we operate manufacturing facilities in Canada, the United States, Mexico, Finland, Australia and Austria, with a workforce made up of close to 16,500 spirited people, all driven by the deeply held belief that at work, as with life itself, it's not about the destination; It's about the journey. BRP US Inc. is an equal opportunity employer and makes employment decisions without regard to race, color, national origin, sex, sexual orientation, gender identity, religion, disability status, veteran status, age, or any other status protected by applicable law. If you have a disability and would like to request an accommodation to apply for a position, you may contact us at ******************. #LI-remote
    $57k-72k yearly est. 51d ago
  • Enterprise Account Executive-Major Accounts, Southeastern US

    Cars.com 4.4company rating

    Remote

    Be essential at Cars Commerce At Cars Commerce, we're fanatical about simplifying everything about car buying and selling. We do right by our customers and consumers to better connect the industry with simplified and tierless technology to enhance, measure and drive local automotive retail. Whether through our No.1 most recognized marketplace, Cars.com, our industry-leading digital experience, Dealer Inspire, our trade and appraisal technology, AccuTrade, our reputation-based digital wholesale auction marketplace, Dealerclub, or our new Cars Commerce Media Network, Cars Commerce is essential for success in the automotive industry. No one ever travels alone here: at its core, Cars Commerce is collaboration. In fact, it's built into the very fabric of our shared values. We like to say we Rise Together - putting people at the center of what we do, from consumer to customer to community. Life at Cars Commerce makes it easy when we share the ethos to be Open to All, encouraging open-minded communication because we know diverse thinking yields better outcomes. But critical to our success is Caring to Challengeand Taking Ownership, fueling a competitive spirit in a respectful environment where we think about tomorrow but act today. At our foundation, we have integrity, Doing the Right Thing, even when it's hard. It's our shared commitment to these values that makes Cars Commerce a place where growth becomes not only possible, but downright unavoidable. But don't take our word for it. As a U.S. News & World Report Best Company to Work For in 2024, we're obsessive about the employee experience. We are among the top 20% being declared “Best” of our industry based on six critical factors that are important to employee wellbeing, like quality of pay, benefits, work life balance and more. About the Role: Working closely with supporting teams, the Enterprise Account Executive (EAE) will execute on revenue growth strategies, ensuring customer success and long-term retention. This role involves selling products and services to both new and existing customers while maintaining a focus on upselling and expanding relationships. The EAE will collaborate with the Account Executive, Major Accounts & Performance Manager (PFM) teams as well as with Product Specialists to ensure clients receive optimized, tailored solutions. This role will cover dealerships across the U.S., but primarily the Southeastern U.S. Qualifications: Proven experience in planning and solution selling, with the ability to manage complex sales processes. Strong collaboration skills and ability to work within a team-based environment (Pod structure). Ability to influence and guide team members toward common goals and objectives. Self-motivated and comfortable working in a remote setting from a home office and while on the road, as travel is required. Demonstrated expertise in conducting effective sales presentations and product demonstrations that showcase our solutions' ROI and benefits. Strong persuasion and negotiation skills, with a focus on driving results. 5+ years of experience in the automotive industry or digital marketplace is highly preferred. Excellent communication, presentation, and relationship-building skills. Strong business acumen with the ability to understand client needs and industry trends. Experience working with Business Development teams to expand reach with Accu-Trade, Cars Commerce Media, DI Tech Solutions, and Marketplace offerings. Key Responsibilities: Drive revenue growth by identifying and closing new opportunities across assigned accounts and platforms. Act as a liaison for prospects and existing customers, ensuring customer satisfaction and growth. Partner with the Account Executive, Major Accounts and other internal teams to support client needs and execute on account strategy. Collaborate with Business Development (BD) and Customer Success teams to determine client needs and provide recommendations for upselling. Coordinate with Product Specialists (Marketplace, Website Solutions, Media, and Accu-Trade) to execute sales strategies and deliver key insights through reports and analysis. Conduct in-depth sales presentations, including product demos that highlight key benefits, return on investment, and the overall value of our services. Maintain and grow relationships with accounts through a mix of remote and in-person interactions. In this spirit of pay transparency, we are excited to share the compensation for this role. The range is expressed as total target compensation (base salary + variable). If you are hired at Cars Commerce, your total target compensation will be determined based on factors such as skills and/or experience. If the range is close to what you're seeking, then we encourage you to apply and learn more about the total compensation package and benefits for this position.Total Target Compensation Range$135,300.00-203,000.00 Our Comprehensive Benefits Package includes: Medical, Dental & Vision Healthcare Plans New Hire Stipend for Home Office Set-Up Generous PTO Refuel - a service based recognition program where employees receive additional paid time away to learn grow and reset Paid Holidays, Floating Holiday, Volunteer Day, Recharge Day Learn more about our Benefits, Perks, & Culture on our LinkedIn Life Pages! For US-based Positions: Applicants must be authorized to work in the United States. Please note that we are unable to sponsor employment visas at this time. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. California Applicants: Click here to review our California Privacy Policy for Applicants. For current employees, please click here to review our California Privacy Policy for Employees.
    $135.3k-203k yearly Auto-Apply 16d ago
  • Sr. Manager, Brand Creative

    Cars.com 4.4company rating

    Remote

    Be essential at Cars Commerce At Cars Commerce, we're fanatical about simplifying everything about car buying and selling. We do right by our customers and consumers to better connect the industry with simplified and tierless technology to enhance, measure and drive local automotive retail. Whether through our No.1 most recognized marketplace, Cars.com, our industry-leading digital experience, Dealer Inspire, our trade and appraisal technology, AccuTrade, our reputation-based digital wholesale auction marketplace, Dealerclub, or our new Cars Commerce Media Network, Cars Commerce is essential for success in the automotive industry. No one ever travels alone here: at its core, Cars Commerce is collaboration. In fact, it's built into the very fabric of our shared values. We like to say we Rise Together - putting people at the center of what we do, from consumer to customer to community. Life at Cars Commerce makes it easy when we share the ethos to be Open to All, encouraging open-minded communication because we know diverse thinking yields better outcomes. But critical to our success is Caring to Challengeand Taking Ownership, fueling a competitive spirit in a respectful environment where we think about tomorrow but act today. At our foundation, we have integrity, Doing the Right Thing, even when it's hard. It's our shared commitment to these values that makes Cars Commerce a place where growth becomes not only possible, but downright unavoidable. But don't take our word for it. As a U.S. News & World Report Best Company to Work For in 2024, we're obsessive about the employee experience. We are among the top 20% being declared “Best” of our industry based on six critical factors that are important to employee wellbeing, like quality of pay, benefits, work life balance and more. Directly overseeing copywriting and creative development inside the Cars Commerce Brand Creative organization, the Sr. Manager, Brand Creative is responsible for leading the creative vision, messaging, and execution of marketing campaigns to consumers on behalf of Cars.com B2C brand and businesses on behalf of Cars Commerce's portfolio of B2B brands. The Sr. Manager, Brand Creative is also responsible for leading our Cars Commerce Brand Studio: a specialized creative group dedicated to partnering with OEMs and national advertisers to activate co-branded consumer campaigns and bespoke publishing on Cars.com. This isn't your typical creative director role. At Cars Commerce, the Sr. Manager, Brand Creative works at the intersection of consumer brand-building, dealer community-building, and automotive industry innovation by leading projects inside a powerhouse internal creative team that has the resources and talent to make big ideas happen. The Director, Brand Creative can strategize on brand messaging and macro-economic trends at 30,000-feet, and still be comfortable rolling up their sleeves to craft compelling narratives for video, digital, social, OOH, audio, and emerging channels. They understand on any given Monday their customer is the enterprise, but their audience is the consumer, the auto dealer, and the national OEM brand - individually, and all at once. RESPONSIBILITIES Brand Vision & Strategy Define and evolve Cars.com's commercial and editorial brand presence across all channels Partner with marketing and creative leadership to translate business objectives into breakthrough creative strategies Establish and maintain brand voice, messaging architecture, and creative standards that differentiate Cars.com in a crowded automotive marketplace Lead the development of integrated commercial consumer campaigns that drive both brand awareness and business results Creative Leadership & Execution Lead & oversee the creative output of their team's assigned projects from concept through production-including broadcast/streaming commercials, digital content, radio spots, social campaigns, and experiential activations Lead creative development for key initiatives including dealer solutions marketing, OEM partnerships, and consumer-facing brand campaigns Champion innovative storytelling approaches that make complex automotive technology and car shopping considerations accessible and engaging Partner with Video Production to direct photoshoots, film shoots, and content creation-ensuring brand consistency and creative excellence Team & Agency Management Build and mentor an industry-leading copywriting team that supports and inspires a multidisciplinary organization of art directors, content creators, producers, and developers; Foster a culture of creative excellence, collaboration, and continuous improvement within the larger Brand Creative organization; Under the direction of the Sr. Director, Brand Creative, partner with Brand Design & UX, Video Production, Post-Production, Media, and Brand Strategy teams to ensure seamless execution of complex creative executions; Manage relationships with external production partners, agency partners, and both internal / external clients Stakeholder Collaboration Present creative concepts and recommendations to senior leadership and cross-functional partners with confidence and strategic clarity; Translate feedback and business requirements into creative solutions that exceed expectations; Serve as the internal champion for the creative work-educating stakeholders on the "why" behind creative decisions; REQUIRED SKILLS 10+ years of creative experience in advertising, with at least 5 years in a leadership role Portfolio demonstrating strategic thinking and creative excellence across multiple channels (video, digital, audio, print) Proven track record leading brand campaigns from concept through execution Experience in automotive, marketplace, classified, or tech industries strongly preferred Deep understanding of both brand-building and performance marketing and DCO Expert presentation skills with the ability to sell ideas internally and inspire teams Strong copywriting and art direction skills, with a talent for feedback that coaches teams and elevates work across disciplines Experience with direct management of creative teams and developing talent Bachelor's degree in Advertising, Marketing, Communications, or related field (or equivalent experience) PREFERRED EXPERIENCE Experience within an in-house/internal agency environment Understanding of the automotive retail ecosystem (dealers, OEMs, consumer purchase journey) Background in digital marketplace or platform marketing Broadcast/video production experience Design and Video workflows leveraging AI and emerging technologies Experience working with dealer networks or B2B2C marketing models #LI- EJ #LI-Remote In the spirit of pay transparency, we are excited to share the base salary range for this position. In addition to base salary, some roles are eligible for our bonus and/or equity programs, depending on level and role. Regular full-time positions are eligible for our comprehensive benefits package. If you are hired at Cars Commerce, your final base salary compensation will be determined based on factors such as skills and/or experience. If the salary range is close to what you're seeking, then we encourage you to apply and learn more about the total compensation package for this position.Salary Range$135,300.00-169,150.00 Our Comprehensive Benefits Package includes: Medical, Dental & Vision Healthcare Plans New Hire Stipend for Home Office Set-Up Generous PTO Refuel - a service based recognition program where employees receive additional paid time away to learn grow and reset Paid Holidays, Floating Holiday, Volunteer Day, Recharge Day Learn more about our Benefits, Perks, & Culture on our LinkedIn Life Pages! For US-based Positions: Applicants must be authorized to work in the United States. Please note that we are unable to sponsor employment visas at this time. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. California Applicants: Click here to review our California Privacy Policy for Applicants. For current employees, please click here to review our California Privacy Policy for Employees.
    $135.3k-169.2k yearly Auto-Apply 16d ago
  • Plant Manager, Rawsonville

    Ford Motor 4.7company rating

    Remote

    THE OPPORTUNITY Ford North America Manufacturing is hiring exceptional talent for our Plant Manager role at our Rawsonville Components Plant. Our Plant Managers are critical to the success of Ford Motor Company and our ability to deliver innovative, high-quality vehicles that our customers want and need. These plant leaders are highly visible members of the local community and responsible for leading a team of area managers within one of our 40+ manufacturing plants in vehicle operations, powertrain, or stamping operations. THE TEAM The Plant Manager will report to a regional Director of Manufacturing and lead the Plant Leadership Teams. The Plant Manager will lead a team of functional manufacturing leaders (operating committee members) and have oversite for approximately 600 employees across the site. WHAT A SUCCESSFUL CANDDIATE LOOKS LIKE The Plant Manager is the Leader of the plant, has holistic understanding of manufacturing and business operations. These leaders take full accountability of plant operations delivering on Safety, Quality, Delivery and Cost. In addition to the domain expertise required (business, data and technical acumen along with manufacturing proficiency), the Plant Manager will demonstrate the following Ford Operating System Behaviors (Excellence, Focus, and Collaboration) and Servant Leadership qualities. THE MINIMUM REQUIREMENTS WE SEEK 10+ years of progressive responsibilities and experience in operations leadership in a high-volume, high-precision, complex manufacturing environment and experience overseeing an operation of 800+ employees. Bachelor's degree in an engineering or technical field. Lean / Six Sigma certification or demonstrated equivalent experience applying lean manufacturing principles and standardized work. OUR PREFERRED REQUIREMENTS A master's degree or equivalent experience in an engineering or a technical field. Experience partnering with the union during a negotiation / contract renewal. Experience in high volume, automotive components machining and/or assembly. Deep manufacturing engineering technical capabilities Extensive experience in high-volume, complex, manufacturing environments ideally with machining and assembly in a tight tolerance environment. Hands on leader who has strong relationship buildings skills and experience interfacing with hourly and salaried employees within a unionized manufacturing environment. Ability to drive cultural transformation. Deep understanding of managing a Profit and Loss statement, demonstrating strong financial acumen. Aspiration for continued career growth and new challenges. Some of the key responsibilities will include: Excellence Creates a culture of proactive safety ensuring our most valuable asset, our team members, get home safely every day. Leverages data and insights to drive lean improvements that deliver on quality and cost targets. Continually seeks opportunities and inspire others to improve processes and outcomes, leveraging KPIs and the PDCA model. Holds self and others accountable for excellence and adherence to operational and behavioral expectations. Effectively collaborates with Area Managers, Process Coaches and Hourly Employees to set standards and lead by example at all levels of the organization . Develops “leaders as teachers” and prioritizes ongoing development and evaluation of employee performance to continually create high performing teams that deliver results for the Ford Motor Company. Leads implementation of the Ford Production System aligned with lean principles and behaviors to drive structured problem solving at all levels of the organization. Leads transformation and change management efforts to advance the company's competitiveness. Addresses risk, concerns, and recognizes achievements of their team. Focus Serves as a positive change agent driving results and leveraging relationships to get things done. Establishes and operationalizes a local vision and mission through clear goal-setting and communication through structured operational cadences. Ensures operational stability by implementing disciplined processes and standards, meeting jobs per hour, rolled -throughput-yield, quality, and other key metrics. Strong problem solver who can lead effectively under pressure and crisis manage when necessary. Leads costs reductions and manages plant resources responsibly and for the betterment of the plant operations and profitability. Collaboration Creates a servant leadership culture by demonstrating self-awareness and a deep understanding of employee's aspirations, strengths, and well-being, evidenced by employee engagement scores, regular impactful check-ins, and effective time spent on the plant floor. Leverages staffs to build an inclusive culture allowing for diverse viewpoints and mutual respect. Fosters collaboration on best practices, standardized work, and building networks across functional areas. Builds strong relationships with employees, Employee Resource Groups, the union, suppliers, and cross-functional teams in order to bring the full force of Ford's capability to create value Consistently demonstrates empathy by going to Gemba , engaging regularly with employees on the plant floor to listen and problem solve. Role models authenticity and inspires through charismatic communication and leading by example Brings a high level of energy and effort to all tasks
    $101k-159k yearly est. Auto-Apply 60d+ ago
  • Senior Director of Business Operations

    Battle Motors 4.5company rating

    Remote

    Battle Motors prides itself on delivering efficient, effective solutions for the heavy-duty work truck industry. With the evolution of our new EV (Electric Vehicle) technology, we are growing faster than ever. At Battle Motors, we believe the most fulfilling place to work is where extraordinary people collaborate to solve difficult problems. This position will adhere to the Battle Motors Environmental Health and Safety Program by following all safety rules, procedures, practices, training, and safe use of equipment; this includes use of personal protective equipment (PPE) as required. This individual will work in a way that stresses the importance of preventing injury, accidents, or illnesses to themselves or co-workers by correcting or reporting unsafe situations, incidents, or occurrences to their Supervisor immediately. Battle Motors is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, age, national origin, or any other status protected under federal, state, or local law.
    $78k-141k yearly est. Auto-Apply 16d ago
  • Customer Care Specialist I - Technical Support

    Cox Enterprises 4.4company rating

    Baton Rouge, LA jobs

    Company Cox Communications, Inc. Job Family Group Customer Care Group Job Profile Customer Care Specialist I Management Level Individual Contributor Flexible Work Option Can work remotely but need to live in the specified city, state, or region Travel % No Work Shift Variable Compensation Hourly base pay rate is $16.15 - $24.23/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program. Job Description This is a remote opportunity. You must live within 75 miles of Baton Rouge, LA, Oklahoma City, OK, Omaha, NE, Hampton Roads, VA or a surrounding community within those states. Training Begins on 2/16/2026 Connections are important, and we're not talking about pairing a Bluetooth. We're talking about that remarkable connection that happens between a customer and an associate who truly "gets" their needs. It's that contagious "I wanna keep coming back" connection that we aspire to make as commonplace as hipster podcasts. We're Cox Communications, part of the Cox family of businesses. We built our business and our brand on the notion of connections, with our customers and with our employees. We're on a quest for a full-time Call Center Customer Experience Associate - Remote who shares our passion for connectivity. This is a person who has some flexibility and is open to working a non-traditional schedule. If you're looking for a good company and want to work from home, this could be the job for you. As part of a customer experience driven team, you will earn an hourly rate of $18.00. If applicable based on your assigned work schedule, you will earn an extra $1.25/hour from 6pm-10pm and/or an extra $2.25/hour from 10:01pm-6am. We have a shift bid process that you will go through before you are finished with the training program. During this time you will work with your Onboarding Supervisor when schedules are shared for you to select. Our schedules are dependent on the needs of the business and when our customers need us. Therefore, you will see a mix of schedules that are 8 hour and/or 10 hour schedules for you to choose from. The schedules provided will match our operating model of a 24x7, 7 days a week, both weekend days and holidays, call center environment and may vary by location. If it sounds like we're on your frequency, then keep reading. What You'll Do You'll be a real-time troubleshooter for customers in need, helping them get their heads around their equipment and how to use it. From changing passwords to setting DVRs, you'll help them navigate challenges with clarity and professionalism. No IT degree required, just a passion for helping customers. You'll strive to resolve issues on the first call, ensuring our customers never get lost in a frustrating call transfer maze. You'll also provide world-class service by assessing customers' needs, suggesting products & services, adjusting billing, and arranging product solutions. And speaking of customer experiences, you'll totally own that. That means you'll be expected to think and act in ways that put our customers first, exceeding their expectations with world-class customer service. What's In It For You? * Hey, what's a great job without the best possible technology at your fingertips? We know you're going to need the best workspace tools and technology and Cox makes sure you have the most innovative equipment and resources available so you can always be. * There's no firewall between you and competitive pay, generous incentives, and other compensation perks (401k + company match, comprehensive medical benefits, etc.). We also offer free Internet, and discounts on other Cox services valued at up to $300 per month. Need to download some other benefits? We provide generous Paid Time Off (PTO), offer tuition reimbursement for academic pursuits, adoption assistance, paid time off to volunteer, childcare and eldercare resources, pet insurance and much more. * Growth is a good thing, and you'll have opportunities to learn and train so you can always continue sharpening your skills. And we'll encourage you to explore opportunities within the Cox family of businesses - from smart home automation and green modes of transportation to esports and clean energy- so that you can always look for new challenges and opportunities to make an impact. * While we're looking for flexibility, we're also offering it! You like working from the comfort of your home, shoes off with your pup by your side? You can kick it in your own crib, connecting with customers remotely while working from home. * For you to do your best work, you need an outstanding company culture supporting you. At Cox, we strive to be mindful of your bandwidth, with flexibility and a focus on quality of life. Our diverse, inclusive culture invites you to bring your authentic self to work. The mutual trust between our leadership and our teams means you're working in an environment that supports collaboration through innovation, and real change driven by people like you. Who You Are You're as comfortable with customers as you are with computers, handling both with sage-like wisdom and patience. Constant change doesn't clog up your bandwidth. You can adapt to whatever comes your way with curiosity and enthusiasm. You're personable, creating authentic connections with customers and can be a product ambassador to educate them on our products and services. You're confident in your ability to troubleshoot technical issues and upsell when the moment is right. You're always aiming for the Cloud, dedicated to constant improvement of your technical skills, knowledge, and understanding. Minimum Qualifications: * You must live within 75 miles of the cities: Baton Rouge, LA, Oklahoma City, OK, Omaha, NE, Hampton Roads, VA or a surrounding community within those states. Working remotely could change at the discretion of the company. * High school diploma, GED, or relevant work experience * 6 months experience providing customer service or selling products and services * You must have high-speed internet connection available in your home Preferred: * 6+ months of experience troubleshooting basic hardware, software, and/or connectivity issues * 6+ months of experience working in a position that requires meeting sales goals * Keen aptitude for helping customers and a customer experience focus * 1-2 years of work experience in a customer service role, not necessarily specific to call centers * Enthusiastic and personable, with the ability to adapt and thrive in constant change * Previous telecommunications experience Benefits Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Cox Communications is all about creating moments of real human connection; and for employees, that's true both in the workplace and in the problems we solve for customers. From building advertising solutions to unleashing IoT technologies to creating an exceptional experience for customers in our retail locations and online, we're creating a world that is smarter and more connected. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
    $16.2-24.2 hourly Auto-Apply 12d ago

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