General clerks perform clerical tasks to support other employees in the organization. Their duties vary by industry and can change daily. In retail outlets, they may process orders daily, sort payments weekly, and take inventory bimonthly. However, In accounting firms, they may post payments, verify entries in a database, or edit financial reports. This personnel usually works under a senior clerk or an office manager. Generally, they answer telephones, handle mails, operate office equipment, and maintain office supplies. They gather, process, and organize information and perform data entry.

This is an entry-level position, so you will need just a high school diploma or its equivalent to qualify. Although most candidates learn skills from more experienced clerks on the job, you are required to have at least a year of general work experience. You must possess communication, listening, interpersonal, and customer service skills. General clerks earn around $33,347 in a year. Their salary range falls between $26,000 and $43,000.

What Does a General Clerk Do

There are certain skills that many general clerks have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed customer-service skills, detail oriented and organizational skills.

Learn more about what a General Clerk does

How To Become a General Clerk

If you're interested in becoming a general clerk, one of the first things to consider is how much education you need. We've determined that 33.1% of general clerks have a bachelor's degree. In terms of higher education levels, we found that 2.4% of general clerks have master's degrees. Even though some general clerks have a college degree, it's possible to become one with only a high school degree or GED.

Learn More About How To Become a General Clerk

General Clerk Career Paths

Average Salary for a General Clerk

General Clerks in America make an average salary of $33,254 per year or $16 per hour. The top 10 percent makes over $40,000 per year, while the bottom 10 percent under $26,000 per year.
Average General Clerk Salary
$33,254 Yearly
$15.99 hourly

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Roles and Types of General Clerk

The role of a general clerk includes a wide range of responsibilities. These responsibilities can vary based on an individual's specific job, company, or industry.Here are some general general clerk responsibilities:

  • Filing, scanning, uploading, spread sheet entry
  • Assisting in a variety of administrative matters; maintaining a wide variety of financial or other records (stored both manually
  • Perform duties, which include routine but varied clerical duties in accordance with standard procedures. Maintain records

There are several types of general clerk, including:

Clerk

Role:

Clerks have a lot of administrative roles in their day-to-day job responsibilities. From answering the phone to typing up documents, and even filing and speaking with clients, clerks have a lot on their shoulders.

For the most part, you only need to graduate from high school before becoming a clerk but some clerk positions may require you to complete a certification course beforehand. The majority of your knowledge of the job will come from the on-the-job training you'll be taken through.

You may not have a lot of stress in your day or you could feel a lot of stress, it really depends on what industry you choose to start your career in. Speaking of, you have a lot of options. On the plus side, you'll never work more than 40 hours a week so you can leave work at the office and enjoy your time off.

  • Average Salary: $31,163
  • Degree: Bachelor's Degree

Data Entry Clerk

Role:

A data entry clerk spends much of their time inputing data into a computing system. But we bet you already guessed that much. Luckily, there's more than what meets the eye when it comes to being a data entry clerk.

In addition to typing up the data, data entry clerks also spend their time organizing and prioritizing that data. In this position, you need to understand how to properly operate a keyboard and understand how the computing system works.

As an individual in this position, it might be important for you to take some keyboarding lessons or enroll in some typing classes. While employers generally just look to make sure you have a high school degree, it can never hurt to have a little bit more experience.

  • Average Salary: $31,582
  • Degree: Bachelor's Degree

Office Clerk

Role:

An Office Clerk works in an office and carries out administrative tasks. Working under the supervision of secretaries or executive assistants, office clerks prepare documents and sort mail, file and update company records, schedule meetings, answer phones, greet clients and make sure office supplies are in stock at all times.

You might be asked to make travel arrangements or book venues, take minutes at meetings, and maybe even do some basic bookkeeping tasks. Using photocopy machines and printers and being familiar with basic computer software, such as word processors or spreadsheets, will also be required.

If you want to be an efficient office clerk, you need to be diligent, reliable, and hard-working. You must be perceptive and easy to talk to, and experience with office equipment and procedures is always helpful.

  • Average Salary: $30,927
  • Degree: Bachelor's Degree

States With The Most General Clerk Jobs

Mouse over a state to see the number of active general clerk jobs in each state. The darker areas on the map show where general clerks earn the highest salaries across all 50 states.

Average Salary: Job Openings:

Number Of General Clerk Jobs By State

RankStateNumber of JobsAverage Salary
1California9,326$37,230
2New York3,823$35,006
3Texas3,003$30,721
4Florida2,692$27,012
5Massachusetts2,116$39,234
6Washington1,982$38,436
7New Jersey1,781$33,912
8Pennsylvania1,780$31,036
9Ohio1,554$29,467
10Illinois1,494$31,755
11Michigan1,403$31,410
12Georgia1,251$28,691
13North Carolina1,093$28,145
14Indiana1,080$30,732
15Minnesota1,057$34,042
16Virginia1,044$31,757
17Tennessee1,023$27,387
18Connecticut950$38,169
19Wisconsin931$33,663
20Missouri930$31,804
21Utah929$31,462
22Oregon824$33,881
23Colorado795$36,506
24Maryland745$33,598
25Kentucky582$27,098
26Nebraska572$33,134
27Kansas553$23,841
28South Carolina545$25,180
29Arizona525$35,763
30Iowa488$34,354
31Idaho431$29,758
32Alabama391$24,474
33Oklahoma366$27,153
34New Hampshire356$34,758
35Delaware343$29,632
36Louisiana312$27,351
37Maine308$34,244
38Rhode Island295$36,725
39South Dakota267$25,913
40New Mexico260$27,670
41Mississippi252$28,784
42Arkansas234$31,232
43North Dakota191$32,525
44West Virginia176$26,161
45Nevada155$35,361
46Alaska134$42,656
47Vermont134$36,151
48Hawaii115$35,708
49Montana108$31,707
50Wyoming73$33,424

General Clerk Education

General Clerk Majors

31.0 %

General Clerk Degrees

Bachelors

33.1 %

High School Diploma

27.2 %

Associate

24.6 %

Top Colleges for General Clerks

1. Western Carolina University

Cullowhee, NC • Private

In-State Tuition

$3,926

Enrollment

9,835

2. Stanford University

Stanford, CA • Private

In-State Tuition

$51,354

Enrollment

7,083

3. Ball State University

Muncie, IN • Private

In-State Tuition

$9,896

Enrollment

15,529

4. University of Pennsylvania

Philadelphia, PA • Private

In-State Tuition

$55,584

Enrollment

10,764

5. Bowling Green State University

Bowling Green, OH • Private

In-State Tuition

$11,105

Enrollment

13,729

6. Cedar Crest College

Allentown, PA • Private

In-State Tuition

$39,216

Enrollment

1,303

7. Morgan State University

Baltimore, MD • Private

In-State Tuition

$7,900

Enrollment

6,404

8. Northwestern University

Evanston, IL • Private

In-State Tuition

$54,568

Enrollment

8,451

9. Siena Heights University

Adrian, MI • Private

In-State Tuition

$27,124

Enrollment

2,035

10. University of Akron

Akron, OH • Private

In-State Tuition

$11,463

Enrollment

13,676

Top Skills For a General Clerk

The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 12.3% of general clerks listed customer service on their resume, but soft skills such as customer-service skills and detail oriented are important as well.

  • Customer Service, 12.3%
  • Data Entry, 10.4%
  • Office Procedures, 6.1%
  • Veterans, 5.8%
  • Office Equipment, 5.0%
  • Other Skills, 60.4%

Choose From 10+ Customizable General Clerk Resume templates

Zippia allows you to choose from different easy-to-use General Clerk templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your General Clerk resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.

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General Clerk diversity

General Clerk Gender Distribution

Female
Female
67%
Male
Male
33%

After extensive research and analysis, Zippia's data science team found that:

  • Among general clerks, 66.9% of them are women, while 33.1% are men.

  • The most common race/ethnicity among general clerks is White, which makes up 53.6% of all general clerks.

  • The most common foreign language among general clerks is Spanish at 73.5%.

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Best States For a General Clerk

Some places are better than others when it comes to starting a career as a general clerk. The best states for people in this position are Alaska, Massachusetts, Washington, and Connecticut. General clerks make the most in Alaska with an average salary of $42,656. Whereas in Massachusetts and Washington, they would average $39,234 and $38,436, respectively. While general clerks would only make an average of $38,169 in Connecticut, you would still make more there than in the rest of the country. We determined these as the best states based on job availability and pay. By finding the median salary, cost of living, and using the Bureau of Labor Statistics' Location Quotient, we narrowed down our list of states to these four.

1. Connecticut

Total General Clerk Jobs: 950
Highest 10% Earn:
$47,000
Location Quotient:
1.57

2. Washington

Total General Clerk Jobs: 1,982
Highest 10% Earn:
$46,000
Location Quotient:
1.49

3. Massachusetts

Total General Clerk Jobs: 2,116
Highest 10% Earn:
$48,000
Location Quotient:
1.26
Full List Of Best States For General Clerks

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Top General Clerk Employers

Most Common Employers For General Clerk

RankCompanyAverage SalaryHourly RateJob Openings
1Computer Science Corporation$41,112$19.7750
2Lockheed Martin$37,949$18.24153
3CSC Holdings LLC$37,850$18.2072
4MetLife$36,233$17.4266
5Ukpeagvik IOoOupiat Corporation$35,516$17.0796
6Management Consulting$34,507$16.5947
7McKesson$34,417$16.5556
8Safeway$33,539$16.1285
9Cognosante$33,202$15.96219
10Serco$32,317$15.54162

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