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General Clerk Careers

General clerks perform various administrative and clerical tasks and may be employed in almost any kind of workplace setting. Their duties vary widely depending on their employer, but usually, general clerks are responsible for duties like answering the phone, scheduling appointments, managing e-mails, answering client queries, and monitoring the inventory of office supplies.

General clerks may also be responsible for preparing official documents, organizing files, receiving deliveries, creating slides, and assisting visitors and clients. They also perform miscellaneous duties given by their supervisor or other staff members. Many general clerks also double as the receptionist, especially in small organizations.

The requirements for this role include a high school diploma, basic knowledge of computer programs, and prior experience in a clerical or admin role. However, some employers treat this position as an entry-level one and thus may hire applicants with little to no experience.

General clerks earn an average of 29,000 per year, but some may earn as much as $40,000 depending on their employer and level of experience.

There is more than meets the eye when it comes to being a general clerk. For example, did you know that they make an average of $14.25 an hour? That's $29,633 a year!

Between 2018 and 2028, the career is expected to grow -4% and produce -110,600 job opportunities across the U.S.

What Does a General Clerk Do

There are certain skills that many general clerks have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed customer-service skills, detail oriented and organizational skills.

When it comes to the most important skills required to be a general clerk, we found that a lot of resumes listed 13.7% of general clerks included customer service, while 11.1% of resumes included office procedures, and 10.7% of resumes included data entry. Hard skills like these are helpful to have when it comes to performing essential job responsibilities.

When it comes to searching for a job, many search for a key term or phrase. Instead, it might be more helpful to search by industry, as you might be missing jobs that you never thought about in industries that you didn't even think offered positions related to the general clerk job title. But what industry to start with? Most general clerks actually find jobs in the professional and retail industries.

How To Become a General Clerk

If you're interested in becoming a general clerk, one of the first things to consider is how much education you need. We've determined that 25.6% of general clerks have a bachelor's degree. In terms of higher education levels, we found that 1.8% of general clerks have master's degrees. Even though some general clerks have a college degree, it's possible to become one with only a high school degree or GED.

Choosing the right major is always an important step when researching how to become a general clerk. When we researched the most common majors for a general clerk, we found that they most commonly earn bachelor's degree degrees or high school diploma degrees. Other degrees that we often see on general clerk resumes include associate degree degrees or diploma degrees.

You may find that experience in other jobs will help you become a general clerk. In fact, many general clerk jobs require experience in a role such as customer service representative. Meanwhile, many general clerks also have previous career experience in roles such as cashier or administrative assistant.

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Average Salary
$29,633
Average Salary
Job Growth Rate
-4%
Job Growth Rate
Job Openings
51,305
Job Openings

General Clerk Career Paths

Top Careers Before General Clerk

Cashier
14.6 %

Top Careers After General Clerk

Cashier
10.7 %

General Clerk Jobs You Might Like

What is the right job for my career path?

Tell us your goals and we'll match you with the rights job to get there.

Average Salary for a General Clerk

General Clerks in America make an average salary of $29,633 per year or $14 per hour. The top 10 percent makes over $40,000 per year, while the bottom 10 percent under $21,000 per year.
Average Salary
$29,633
Find Your Salary Estimate
How much should you be earning as an Architect? Use Zippia's Salary Calculator to get an estimation of how much you should be earning.

Best Paying Cities

City
ascdesc
Average Salarydesc
Tacoma, WA
Salary Range34k - 47k$40k$40,384
Washington, DC
Salary Range31k - 48k$39k$38,856
Boston, MA
Salary Range29k - 47k$37k$37,228
Tracy, CA
Salary Range30k - 42k$36k$35,713
Brentwood, NY
Salary Range25k - 40k$32k$32,024
Phoenix, AZ
Salary Range27k - 35k$31k$31,035
$16k
$48k

Recently Added Salaries

Job TitleCompanyascdescCompanyascdescStart DateascdescSalaryascdesc
General Communications Clerk
General Communications Clerk
Geauga County Commissioners
Geauga County Commissioners
05/30/2021
05/30/2021
$23,02005/30/2021
$23,020
General Clerk III
General Clerk III
Ukpeagvik Iupiat Corporation/Bowhead Family of Companies
Ukpeagvik Iupiat Corporation/Bowhead Family of Companies
05/26/2021
05/26/2021
$33,30905/26/2021
$33,309
Clerk I-Generic
Clerk I-Generic
Texas Department of Criminal Justice
Texas Department of Criminal Justice
05/25/2021
05/25/2021
$23,74805/25/2021
$23,748
General Clerk III
General Clerk III
UIC Government Services and The Bowhead Family of Companies
UIC Government Services and The Bowhead Family of Companies
05/25/2021
05/25/2021
$33,30905/25/2021
$33,309
General Clerk II
General Clerk II
Blackstone Consulting
Blackstone Consulting
05/21/2021
05/21/2021
$29,34305/21/2021
$29,343
See More Recent Salaries

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General Clerk Resumes

Designing and figuring out what to include on your resume can be tough, not to mention time-consuming. That's why we put together a guide that is designed to help you craft the perfect resume for becoming a General Clerk. If you're needing extra inspiration, take a look through our selection of templates that are specific to your job.

Learn How To Write a General Clerk Resume

At Zippia, we went through countless General Clerk resumes and compiled some information about how best to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.

View Detailed Information

General Clerk Demographics

Gender

female

65.5 %

male

31.0 %

unknown

3.5 %

Ethnicity

White

60.2 %

Hispanic or Latino

16.0 %

Black or African American

10.7 %

Foreign Languages Spoken

Spanish

73.5 %

French

5.2 %

Chinese

2.3 %
See More Demographics

General Clerk Education

Majors

Business
30.2 %

Degrees

Certificate

26.8 %

Bachelors

25.6 %

High School Diploma

20.8 %

Top Colleges for General Clerks

1. Western Carolina University

Cullowhee, NC • Public

In-State Tuition
$3,926
Enrollment
9,835

2. Stanford University

Stanford, CA • Private

In-State Tuition
$51,354
Enrollment
7,083

3. Ball State University

Muncie, IN • Public

In-State Tuition
$9,896
Enrollment
15,529

4. University of Pennsylvania

Philadelphia, PA • Private

In-State Tuition
$55,584
Enrollment
10,764

5. Bowling Green State University

Bowling Green, OH • Public

In-State Tuition
$11,105
Enrollment
13,729

6. Cedar Crest College

Allentown, PA • Private

In-State Tuition
$39,216
Enrollment
1,303

7. Morgan State University

Baltimore, MD • Public

In-State Tuition
$7,900
Enrollment
6,404

8. Northwestern University

Evanston, IL • Private

In-State Tuition
$54,568
Enrollment
8,451

9. Siena Heights University

Adrian, MI • Private

In-State Tuition
$27,124
Enrollment
2,035

10. University of Akron

Akron, OH • Public

In-State Tuition
$11,463
Enrollment
13,676
See More Education Info

Online Courses For General Clerk That You May Like

Introduction to Computers and Office Productivity Software
coursera

In this course, you will learn the following essential computer skills for the digital age: Major hardware components of a computer system Different types of software on a computer system Photo Editing using GIMP Word processing applications, including MS Word, MS Excel, and MS PowerPoint...

Computer Hardware and Operating Systems
edX (Global)

This is a self-paced course that provides an Introduction to Computer Hardware and Operating Systems This course will cover topics including: Fundamentals of system hardware Introduction to OS concepts OS processes and threads Thread concurrency and deadlocks Memory management...

Computer Skills for the Workplace
ed2go

Gain a working knowledge of the computer skills you'll need to succeed in today's job market...

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Top Skills For a General Clerk

The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 13.7% of general clerks listed customer service on their resume, but soft skills such as customer-service skills and detail oriented are important as well.

  • Customer Service, 13.7%
  • Office Procedures, 11.1%
  • Data Entry, 10.7%
  • Veterans, 6.1%
  • Citizenship, 4.6%
  • Other Skills, 53.8%
  • See All General Clerk Skills

Best States For a General Clerk

Some places are better than others when it comes to starting a career as a general clerk. The best states for people in this position are Alaska, Washington, Massachusetts, and Connecticut. General clerks make the most in Alaska with an average salary of $43,134. Whereas in Washington and Massachusetts, they would average $39,567 and $37,156, respectively. While general clerks would only make an average of $37,034 in Connecticut, you would still make more there than in the rest of the country. We determined these as the best states based on job availability and pay. By finding the median salary, cost of living, and using the Bureau of Labor Statistics' Location Quotient, we narrowed down our list of states to these four.

1. Washington

Total General Clerk Jobs:
1,982
Highest 10% Earn:
$53,000
Location Quotient:
1.49
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

2. Connecticut

Total General Clerk Jobs:
950
Highest 10% Earn:
$58,000
Location Quotient:
1.57
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

3. Massachusetts

Total General Clerk Jobs:
2,116
Highest 10% Earn:
$57,000
Location Quotient:
1.26
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here
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Top General Clerk Employers

1. Serco
4.7
Avg. Salary: 
$33,935
General Clerks Hired: 
1,493+
2. Cognosante
4.2
Avg. Salary: 
$31,044
General Clerks Hired: 
212+
3. Lockheed Martin
4.9
Avg. Salary: 
$39,345
General Clerks Hired: 
154+
4. FCi Federal
4.0
Avg. Salary: 
$33,557
General Clerks Hired: 
117+
5. Maximus
4.5
Avg. Salary: 
$30,310
General Clerks Hired: 
91+
6. Safeway
4.8
Avg. Salary: 
$30,370
General Clerks Hired: 
83+

General Clerk Videos

Updated October 2, 2020