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Become A General Clerk

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Working As A General Clerk

  • Interacting With Computers
  • Communicating with Supervisors, Peers, or Subordinates
  • Documenting/Recording Information
  • Performing Administrative Activities
  • Getting Information
  • Mostly Sitting

  • Repetitive

  • $30,000

    Average Salary

What Does A General Clerk Do

General office clerks perform a variety of clerical tasks, including answering telephones, typing documents, and filing records.

Duties

General office clerks typically do the following:

  • Answer and transfer telephone calls or take messages
  • Sort and deliver incoming mail and send outgoing mail
  • Schedule appointments and receive customers or visitors
  • Provide general information to staff, clients, or the public
  • Type, format, or edit routine memos or other reports
  • Copy, file, and update paper and electronic documents
  • Prepare and process bills and other office documents
  • Collect information and perform data entry

Rather than performing a single specialized task, general office clerks have responsibilities that often change daily with the current needs of the employer.

Some clerks file documents or answer phones; others enter data into computers or perform other tasks using software applications. They also frequently use photocopiers, scanners, fax machines, and other office equipment.

The specific duties assigned to clerks will depend on the type of office in which they work. For example, a general office clerk at a college or university processes application materials and answers questions from prospective students. A clerk at a hospital files and retrieves medical records.

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How To Become A General Clerk

General office clerks typically need a high school diploma or equivalent and learn their skills on the job.

Education

General office clerks usually need a high school diploma or equivalent.

Courses in using computer applications, such as word processing and spreadsheet software, may be particularly helpful.

Training

General office clerks usually learn their skills while on the job. Their training typically lasts up to 1 month and may include instructions on office procedures, proper phone etiquette, and the use of office equipment.

Advancement

General office clerks may advance to other administrative positions with more responsibility, such as executive secretaries and executive administrative assistants.

Advancement opportunities often depend on work experience and the knowledge of computer applications, such as word processing and spreadsheet software.

Important Qualities

Customer-service skills. Clerks often provide general information to company staff, customers, or the public. They should be courteous and prompt with their responses.

Detail oriented. Clerks perform many clerical tasks, such as preparing bills that require attention to detail.

Organizational skills. Office clerks file and retrieve records. They need to keep records organized to be able to access them quickly and efficiently.

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General Clerk Career Paths

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General Clerk Demographics

Gender

Female

61.9%

Male

28.9%

Unknown

9.2%
Ethnicity

White

58.2%

Hispanic or Latino

17.6%

Black or African American

12.4%

Asian

8.0%

Unknown

3.8%
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Foreign Languages Spoken

Spanish

73.5%

French

5.2%

Chinese

2.3%

Japanese

2.3%

Mandarin

2.0%

Korean

2.0%

Vietnamese

1.6%

Malay

1.3%

Cantonese

1.3%

Tagalog

1.0%

Italian

1.0%

German

1.0%

Arabic

1.0%

Swedish

0.7%

Hmong

0.7%

Filipino

0.7%

Urdu

0.7%

Carrier

0.7%

Portuguese

0.7%

Greek

0.7%
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General Clerk Education

Schools

University of Phoenix

19.3%

Cameron University

8.6%

Strayer University

7.0%

Somerset Community College

6.7%

Ashford University

5.1%

Prince George's Community College

5.0%

Kaplan University

4.8%

University of Maryland - University College

4.0%

Eastern Kentucky University

4.0%

Central Texas College

3.8%

Del Mar College

3.7%

St Charles Community College

3.7%

Northern Virginia Community College

3.5%

American InterContinental University

3.4%

NorthWest Arkansas Community College

3.2%

Liberty University

3.1%

Colorado Technical University

2.8%

Houston Community College

2.8%

University of the District of Columbia

2.8%

Saint Louis Community College

2.7%
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Majors

Business

29.9%

Health Care Administration

8.0%

Accounting

7.9%

Criminal Justice

6.5%

General Studies

5.7%

Psychology

5.3%

Medical Assisting Services

4.6%

Nursing

3.9%

Human Resources Management

3.6%

Management

3.3%

Computer Science

3.0%

Liberal Arts

2.5%

Computer Information Systems

2.4%

Information Technology

2.4%

Education

2.1%

Communication

2.1%

English

1.9%

Legal Support Services

1.8%

Pharmacy

1.6%

Cosmetology

1.5%
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Degrees

Other

34.7%

Bachelors

30.3%

Associate

17.7%

Certificate

7.2%

Masters

6.2%

Diploma

3.1%

License

0.4%

Doctorate

0.4%
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Job type you want
Full Time
Part Time
Internship
Temporary
Average Yearly Salary
$30,000
View Detailed Salary Report
$22,000
Min 10%
$30,000
Median 50%
$30,000
Median 50%
$30,000
Median 50%
$30,000
Median 50%
$30,000
Median 50%
$30,000
Median 50%
$30,000
Median 50%
$41,000
Max 90%
Best Paying Company
KBR
Highest Paying City
Urban Honolulu, HI
Highest Paying State
Alaska
Avg Experience Level
2.4 years
How much does a General Clerk make at top companies?
The national average salary for a General Clerk in the United States is $30,678 per year or $15 per hour. Those in the bottom 10 percent make under $22,000 a year, and the top 10 percent make over $41,000.

Real General Clerk Salaries

Job Title Company Location Start Date Salary
Clerk, General Island Holdings LLC DBA Winnetu Oceanside Resort MA Apr 12, 2011 $27,340
Clerk, General Hoss's Country Corner NY Jun 01, 2011 $24,981
OFC Clerk, General Schuh Landscaping Inc. Oakland, TN Apr 13, 2009 $21,517
Clerk, General Antonio Rullan GA May 28, 2011 $20,870
Clerk, General Antonio Rullan GA Sep 02, 2011 $20,870
Clerk, General Crystal Holidays, Inc. CO Nov 01, 2012 $17,698

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Top Skills for A General Clerk

  1. Office Supplies
  2. Data Entry
  3. Customer Service
You can check out examples of real life uses of top skills on resumes here:
  • Maintained inventory of office supplies and requisitioned shortages.
  • Position involved an extremely organized person and excellent data entry skills.
  • Deliver quality customer service addressing individual customer needs, and promptly handled all aspects of financial reimbursement and reporting.
  • Assisted in maintaining confidential department attorney personnel files.
  • Calculated interest and penalties on accounts using the internal taxpayer service database management system.

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