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The differences between general clerks and office clerks can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a general clerk and an office clerk. Additionally, a general clerk has an average salary of $33,254, which is higher than the $30,927 average annual salary of an office clerk.
The top three skills for a general clerk include customer service, data entry and office procedures. The most important skills for an office clerk are customer service, data entry, and telephone calls.
| General Clerk | Office Clerk | |
| Yearly salary | $33,254 | $30,927 |
| Hourly rate | $15.99 | $14.87 |
| Growth rate | -5% | -5% |
| Number of jobs | 141,570 | 106,497 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 33% | Bachelor's Degree, 32% |
| Average age | 47 | 47 |
| Years of experience | 2 | 2 |
General clerks are responsible for a variety of miscellaneous and administrative tasks within an organization. These include answering and transferring calls, sorting and delivering incoming emails, and scheduling appointments. They are also responsible for providing information to clients and staff members, preparing and processing bills and office documents, and performing data entry tasks. General clerks are often employed in almost all industries. This position typically requires a high school diploma and basic knowledge of computer applications such as spreadsheet software and word processing.
Office clerks are administrative employees who handle clerical activities for the organization. They are in charge of managing company records, organizing and storing documents, filing and sorting hard copies of documents, and liaising with other departments or external partners. They are also in charge of handling and scheduling meetings and appointments, managing the reservation of office meeting rooms, and manning telephone lines. Office clerks may also be in charge of ordering office supplies, preparing purchase requisitions for office needs, sending out and receiving official company documents, and other correspondences.
General clerks and office clerks have different pay scales, as shown below.
| General Clerk | Office Clerk | |
| Average salary | $33,254 | $30,927 |
| Salary range | Between $26,000 And $40,000 | Between $25,000 And $38,000 |
| Highest paying City | Boston, MA | Englewood, CO |
| Highest paying state | Alaska | Alaska |
| Best paying company | National Grid plc | University of Massachusetts Boston |
| Best paying industry | Government | Transportation |
There are a few differences between a general clerk and an office clerk in terms of educational background:
| General Clerk | Office Clerk | |
| Most common degree | Bachelor's Degree, 33% | Bachelor's Degree, 32% |
| Most common major | Business | Business |
| Most common college | Western Carolina University | Western Carolina University |
Here are the differences between general clerks' and office clerks' demographics:
| General Clerk | Office Clerk | |
| Average age | 47 | 47 |
| Gender ratio | Male, 33.1% Female, 66.9% | Male, 23.3% Female, 76.7% |
| Race ratio | Black or African American, 11.0% Unknown, 4.9% Hispanic or Latino, 20.1% Asian, 9.2% White, 53.6% American Indian and Alaska Native, 1.2% | Black or African American, 9.9% Unknown, 4.5% Hispanic or Latino, 23.7% Asian, 7.9% White, 53.0% American Indian and Alaska Native, 0.9% |
| LGBT Percentage | 6% | 6% |