General Hotels jobs - 92 jobs

General Hotels Corporation has an immediate opening for a Laundry Attendant to join our hotel team! The Laundry Attendant is responsible for washing, drying, and folding of all linens and towels to support our guests' experience. Responsibilities: Wash, dry, and fold all hotel linens and towels. Properly use all soaps, chemicals, and equipment for cleaning linen and towels. Clean laundry equipment, vent screens, and drain traps and lint filters. Maintain and rotate a supply of clean linen and towels. Assist in the monthly linen and towel inventory. Keep the laundry room, housekeeping office, and storage areas clean and organized. Expedite the delivery of linen and requested suite items to room attendants. Clean rooms when needed or as requested by management. Accommodate guest special requests courteously. Answer guest questions regarding hotel facilities and services. Know and follow all hotel emergency procedures. Notify manager of any problems with linen. Answer the housekeeping department telephone. Complete maintenance work orders and deliver to designated area in a timely manner. Other duties as assigned. Required Competencies: Customer Service - Respond promptly to customer needs, requests for service and assistance. Respond to special requests from guests. Teamwork - Treat people with respect. Keep commitments. Uphold organizational values. Approach all encounters with guests and employees in a friendly, service-oriented manner. Quality - Demonstrate accuracy and thoroughness; monitor own work to ensure quality. Quantity - Meet productivity standards and completes work within a timely manner. Safety and Security - Observe safety and security procedures; report potentially unsafe conditions; use chemicals and equipment properly. Responsible for any assigned keys and for following key control policies. Dependability - Is consistently at work as scheduled and on time. Arrive at scheduled meetings and appointments on time. Can meet the demands of the industry regarding working holidays and weekends. Initiative - Ask for and offer help when needed. Compliance - Comply with health department rules and regulations. Benefits Medical, Dental, and Vision Insurance Options Company Paid Life Insurance Company Paid Telemedicine Supplemental Life Insurance 401(k) with company match Hotel Room Discounts Earned Wage Access (“on-demand pay”) through PayActiv Company Paid Employee Assistance Program Perks through Benefit Hub Generous Time Off Package General Hotels Corporation is committed to enriching lives through award-winning hospitality. GHC is one of the largest hotel management companies headquartered in the Midwest, with a 60+ year history of providing excellent guest service. We recognize that our associates are the key to our continued success and have a long history of promoting from within. General Hotels Corporation is an equal opportunity employer. We participate in E-Verify to confirm employment eligibility.

Opportunity: Area Sales Manager Manage accounts for a group of hotels to achieve guest satisfaction, and to solicit past and new business ensuring all revenue goals are achieved or exceeded. Potential Career Path Director of Sales - Area Director of Sales - Regional Director of Sales Essential Job Functions Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values. Maximize revenue by selling all facets of the hotel to previous, current and potential clients. Use professional sales techniques to negotiate the best possible terms and conditions that satisfy customer (internal and external) requirements. Manage accounts ensuring pertinent aspects of solicitation and closing are complete and documented. Coordinate various departments' participation in servicing accounts. Maintain hotel relationships with key accounts to increase customer satisfaction and account revenue. Develop and conduct persuasive verbal sales presentations to prospective clients. Articulate and leverage the benefits of the hotel to close sales opportunities. Travel locally to conduct outside calls, promote the hotel and review competition. Represent hotel at trade shows. Follow sustainability guidelines and practices related to HHM's EarthView program. Perform other duties as requested by management Position Requirements Associate or Bachelor's degree in Hospitality or related industry preferred. Proven track record in sales required and previous hospitality sales experience preferred. Work Environment and Context Work schedule varies and may include occasionally working on holidays, weekends. Required to sit for extended periods, lift up to 10 pounds, bend, reach, use hands and fingers to operate keyboard. Moderate travel between hotels and client's locations required. What We Believe People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It About Us HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.

Opportunity: Front Desk Supervisor Supervise front desk operations in accordance with established guest service, quality and sustainability standards. Your Growth Path Assistant Front Office Manager - Front Office Manager - Assistant General Manager Your Focus Interview, select, train, schedule, coach, and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values. Resolve guest complaints and concerns by conducting thorough research of the situation and determining the most effective solutions. Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. Participate in lobby ambassador and other activities related to interacting with guests on an individual level, thus creating a relationship and culture that will result in repeat stays. Oversee front office operations in the absence of the Front Office Manager or Assistant General Manager. Perform bookkeeping activities such as balancing accounts and conducting audits. Make and confirm reservations. Promote Hersha Hospitality and brand-specific marketing programs. Greet guests immediately upon arrival; register and assign guests to hotel rooms. Provide welcome folders containing room keys, certificates, coupons and refreshment center keys as appropriate. Compute bills, collect payments, handle cash, and make change for guests. Close out guest accounts at time of check out. In the event of dissatisfaction, negotiate compromise, which may include authorizing revenue allowances. Create specific, measurable, achievable, realistic, and timely action plans to remedy guest service deficiencies. Ensure hotel entrance, reception and other public areas are properly maintained in regards to cleanliness and appearance. Follow sustainability guidelines and practices related to HHM's EarthView program. Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards. Perform other duties as requested by management. Your Background and Skills Associate's or Bachelor's degree preferred. 1 to 3 years of related experience. Work Environment and Context Work schedule varies and may include working on all shifts, holidays and weekends. Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, kneeling, or crouching. What We Believe People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It About Us HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law. To see other opportunites at this location, click here.

General Hotels Corporation is looking for a Multi-Site Hotel Security Officer at the Crowne Plaza Indianapolis-Airport, the Crowne Plaza Downtown Union Station and the Homewood Suites Keystone at the Crossing located in Indianapolis, IN. Job Summary: The Security Officer plays a vital role in maintaining the safety and security of the hotel's guests, team members, residents, and property. As a key member of the Security team, this individual will help oversee daily security operations, respond to incidents, promote safe work practices, and provide outstanding service-all while projecting professionalism and a guest-focused attitude. Responsibilities: Patrol hotel property to identify safety or security concerns Respond quickly and professionally to emergencies Document incidents and assist with initial investigations Enforce safety policies and support loss prevention efforts Promote safety awareness among guests and staff Provide a visible, helpful, and professional presence throughout the hotel Requirements Ability to travel between hotel locations as needed Experience in security, law enforcement, or loss prevention Strong communication skills in English (spoken and written) Service-oriented and comfortable working with all levels of staff and guests Professional, dependable, and sound judgment under pressure Team player with a strong sense of ownership Adaptable, efficient, and reliable in a fast-paced environment Committed to guest service and maintaining a safe atmosphere Works with urgency and attention to detail Benefits Hotel Room Discounts Earned Wage Access (“on-demand pay”) through PayActiv The hotel is managed by General Hotels Corporation. General Hotels Corporation is committed to enriching lives through award-winning hospitality. GHC is one of the largest hotel management companies headquartered in the Midwest, with a 60+ year history of providing excellent guest service. We recognize that our associates are the key to our continued success and have a long history of promoting from within. General Hotels Corporation is an equal opportunity employer. We participate in E-Verify to confirm employment eligibility.

General Hotels Corporation has an immediate opening for a Breakfast Attendant to join our hotel team! The Breakfast Attendant is responsible for preparing and serving a fresh and inviting presentation of the daily complimentary breakfast, giving a friendly greeting to each guest at breakfast and providing superior service to all guests. This position is an early morning position. Must be able to work weekends and holidays. Responsibilities: Set up and maintain the breakfast buffet in an attractive and abundant looking organized clean and standardized presentation per brand and company standards. Prepare foods such as cut fruit, coffee and juices. Stock coffee, juice and milk. Set out cold food such as sweet rolls, muffins and cereal for self-service. Warm and set out hot foods such as hash browns, French toast, etc. Set up serving dishes, utensils, cups, and other paper/china products. Maintain cleanliness of breakfast area and kitchen during and after breakfast hours. Take inventory of food, beverages and other supplies needed for each day. Order or purchase food supplies as needed. Organize and put away food orders. Required Competencies: Customer Service - Respond promptly to customer needs, requests for service and assistance. Respond to special requests from guests. Teamwork - Treat people with respect. Keep commitments. Uphold organizational values. Approach all encounters with guests and employees in a friendly, service-oriented manner. Quality - Demonstrate accuracy and thoroughness; monitor own work to ensure quality. Periodically restock self-service food and supplies as needed. Wash china, flatware and serving equipment and return it to storage. Quantity - Meet productivity standards and completes work within a timely manner. Safety and Security - Observe safety and security procedures; report potentially unsafe conditions; use chemicals and equipment properly. Responsible for any assigned keys and for following key control policies. Dependability - Is consistently at work as scheduled and on time. Arrive at scheduled meetings and appointments on time. Can meet the demands of the industry regarding working holidays and weekends. Initiative - Ask for and offer help when needed. Clear and clean tables as they are vacated; wipe up spills; sweep, mop, and vacuum kitchen and dining areas. Remove trash. Compliance - Comply with health department rules and regulations with respect to handling, preparing and storing food. Benefits Medical, Dental, and Vision Insurance Options Company Paid Life Insurance Company Paid Telemedicine Supplemental Life Insurance 401(k) with company match Hotel Room Discounts Earned Wage Access (“on-demand pay”) Company Paid Employee Assistance Program Perks through Benefit Hub Generous Time Off Package Qualifications High School diploma or equivalent is preferred. Should have basic knowledge of food and beverage preparation. General Hotels Corporation is committed to enriching lives through award-winning hospitality. GHC is one of the largest hotel management companies headquartered in the Midwest, with a 60+ year history of providing excellent guest service. We recognize that our associates are the key to our continued success and have a long history of promoting from within. General Hotels Corporation is an equal opportunity employer. We participate in E-Verify to confirm employment eligibility.

We are looking for a friendly and professional Bellman to join our hospitality team. As a Bellman, you will be the first point of contact for guests, providing exceptional customer service by assisting with luggage, transportation, and general inquiries. If you have a warm personality and enjoy helping others, we'd love to hear from you! Responsibilities: Greet guests warmly upon arrival and departure. Assist guests with luggage, ensuring safe and efficient transport to and from rooms, vehicles, and storage areas. Provide information about hotel amenities, services, and local attractions. Deliver packages and special requests to guest rooms as needed. Maintain the cleanliness and organization of the lobby and entrance areas. Assist with guest inquiries, directions, and recommendations courteously and professionally. Coordinate with front desk staff to ensure seamless guest experiences. Handle guest belongings with care and maintain confidentiality. Qualifications: High school diploma or equivalent. Previous experience in hospitality or customer service (preferred). Excellent communication and interpersonal skills. Ability to lift and carry luggage and stand for extended periods. Professional appearance and friendly demeanor. Willingness to work flexible shifts, including weekends and holidays. Benefits: Competitive salary Hotel Discounts Employee discounts at Restaurant & Grill Career growth opportunities

Requirements Requirements and Qualifications: Prior experience with apartment turnover or short-term rental cleaning is preferred. Must frequently lift, carry, push, and/or pull up to 50 lbs. Must be physically capable of performing 8 hours of physical work each day. Able to follow instructions, learn new techniques, and adhere to safety standards. Possess strong interpersonal and communication skills. Must maintain a positive attitude with the ability to work both independently and as part of a team. Must demonstrate proactive time management and the ability to complete full turnover cleans within scheduled time windows. Must have strong attention to detail and a commitment to quality. Material and Equipment Used: Must be familiar with standard cleaning supplies, tools, and chemicals. May be required to operate laundry equipment, small appliances, vacuums, carpet cleaners, or steamers. Physical Requirements: Must be able to lift 50 lbs. independently, bend, climb stairs, and move furniture or appliances as needed. Requires extensive standing, walking, and repetitive motion. Must be able to perform detailed cleaning in varied environments and occasionally work in tight or elevated spaces. Candidate must have reliable transportation, be legally authorized to work in the United States, and be willing to submit to a background check. Interstate Premier Facility Services Provider is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Interstate - Work Happy! #INT123

Opportunity: General Manager The Hampton Inn & Suites Kokomo is looking for a General Manager to lead and manage hotel operations to maximize profits and achieve the highest level of guest satisfaction. Your Growth Path Area General Manager - Regional Director of Operations - Vice President of Operations Your Focuses Leadership Lead, inspire, and mentor a diverse team, cultivating a culture of collaboration, innovation, and accountability. Set clear expectations and provide the guidance necessary to achieve exceptional performance. Guest Experience Ensure the highest level of guest satisfaction by overseeing the implementation of service standards, personalized experiences, and swift resolution of any issues. Continuously seek opportunities to enhance guest interactions and exceed expectations. Financial Performance Develop and execute strategies to maximize revenue, optimize expenses, and achieve budgetary goals. Monitor financial performance through regular analysis and implement corrective actions as needed. Operational Excellence Maintain a seamless and efficient operation by overseeing all aspects of the hotel, including front office, housekeeping, and maintenance. Implement best practices to uphold quality and safety standards. Employee Development Foster a culture of continuous learning and professional development, empowering team members to excel in their roles and advance within the organization. Your Background and Skills Associate or Bachelor's Degree in Business, Hospitality or a related field. Previous hotel GM experience is preferred. Hilton experience is strongly preferred. HHM Benefits and Perks Medical, Dental and Vision Health Insurance Paid Time Off 401k Company Match Free Basic Life Insurance Travel Discounts Commuter Transit and Commuter Parking Benefits Quarterly Bonuses and Incentives Employee Assistance and Wellness Program Educational/Professional Development Technology Reimbursements Work Environment and Context Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, using fingers and hands, kneeling, or crouching. Occasional travel required. What We Believe People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It About Us HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.

We are seeking a skilled Maintenance Technician to join our hotel team. As a Maintenance Technician, you will be responsible for maintaining and repairing all aspects of our hotel facilities, including guest rooms, public areas, and equipment. You will work closely with other members of the team to ensure that our hotel is always in top condition for our guests. Responsibilities Perform routine maintenance tasks, such as painting, plumbing, and electrical repairs Respond to guest requests for maintenance assistance in a timely and friendly, professional manner Inspect and maintain all guest rooms, public areas, and equipment to ensure they are in good working order Perform preventative maintenance on all hotel equipment and systems Assist with the installation of new equipment and systems as needed Maintain accurate records of all maintenance and repair work performed Ensure that all work is performed safely and in compliance with all applicable regulations and standards Requirements High school diploma or equivalent Previous experience as a maintenance technician, preferably in a hotel or hospitality setting Strong knowledge of plumbing, electrical, and HVAC systems Ability to read and interpret technical manuals and schematics Excellent problem-solving skills Strong communication and interpersonal skills Ability to work independently and as part of a team Flexibility to work evenings, weekends, and holidays as needed Benefits Medical, Dental, and Vision Insurance Options Company Paid Life Insurance Company Paid Telemedicine Supplemental Life Insurance 401(k) with company match Earned Wage Access (“on-demand pay”) through PayActiv Hotel Room Discounts Company Paid Employee Assistance Program Perks through Benefit Hub Generous Time Off Package General Hotels Corporation is committed to enriching lives through award-winning hospitality. GHC is one of the largest hotel management companies headquartered in the Midwest, with a 60+ year history of providing excellent guest service. We recognize that our associates are the key to our continued success and have a long history of promoting from within. General Hotels Corporation is an equal opportunity employer. We participate in E-Verify to confirm employment eligibility.

Opportunity: Line Cook Prepare food items in accordance with production requirements and established guest service and sustainability standards. Your Growth Path Lead Cook - Sous Chef - Assistant to the Head Chef Your Focus * Prepare food of consistent quality following recipe cards and production and portion standards. * Begin food items that are prepared ahead of time, making sure not to over-prepare estimated needs. * Date all food containers and rotate per Hersha Hospitality standards, making sure that all perishables are kept at proper temperatures. * Check pars for shift use, determine necessary preparation, freezer pull and line set-up. Note any out-of-stock items or possible shortages. * Return all food items not used on the next shift to designated storage areas, being sure to cover and date all perishables. * Assist in setting up plans and actions to correct any food cost problems, and control food waste, loss and usage per Hersha Hospitality standards. * Operate, maintain and properly clean kitchen tools and equipment. * Follow sustainability guidelines and practices related to HHM's EarthView program. * Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards. * Perform other duties as requested by management. Your Background and Skills * High school diploma or equivalent. * 2 years of related experience. HHM Benefits and Perks * Competitive wages for full time and part time opportunities * Medical, Dental and Vision Health Insurance * Paid Time Off * 401k Company Match * Free Basic Life Insurance * Travel Discounts * Commuter Transit and Commuter Parking Benefits * Employee Assistance and Wellness Program * Educational/Professional Development * Referral Bonus Program Work Environment and Context * Work schedule varies and may include working on holidays and weekends. * Requires standing for extended periods, walking, pushing, lifting up to 50 pounds, bending and reaching, stooping, kneeling, or crouching. What We Believe People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It Source: HHM Hotels

General Hotels Corporation is seeking a skilled Night Auditor to join our team at the Homewood Suites Keystone at the Crossing hotel. The Night Auditor will be responsible for balancing and auditing the accuracy of room revenue, food and beverage revenue, cashier's reports, guest and house accounts, and other revenue. This position will also assist with the preparation of all reports. Responsibilities: Complete and transmit accounting reports and supporting documents Act as hotel system liaison during night hours Perform all guest service functions as required Assist in booking room reservations Answer hotel phone calls Qualifications: Previous customer service experience is required Previous experience in a similar position or within a hotel preferred Excellent communication skills, both verbal and non-verbal Hospitality-oriented demeanor is required Candidate should be willing to go above and beyond for our guests and have a professional, positive attitude Excellent phone and computer skills Ability to work overnight on a full-time basis Ability to read and speak English Previous cash handling experience preferred Monday and Tuesday nights are required Benefits Medical, Dental, and Vision Insurance Options Company Paid Life Insurance Company Paid Telemedicine Supplemental Life Insurance 401(k) with company match Earned Wage Access (“on-demand pay”) through PayActiv Hotel Room Discounts Company Paid Employee Assistance Program Perks through Benefit Hub Generous Time Off Package General Hotels Corporation is committed to enriching lives through award-winning hospitality. GHC is one of the largest hotel management companies headquartered in the Midwest, with a 60+ year history of providing excellent guest service. We recognize that our associates are the key to our continued success and have a long history of promoting from within. General Hotels Corporation is an equal opportunity employer. We participate in E-Verify to confirm employment eligibility.

Opportunity: Director of Sales Develop and execute strategic sales plans through direct sales, marketing, e-commerce channels, public relations, and community partnerships. Your Growth Path Area Director of Sales - Regional Director of Sales - Corporate Director of Sales - VP of Sales Your Focus Interview, select, train, schedule, coach, and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values. Use internal and external resources and data to develop strategic plans to incorporate all business segments. Understand sales and business processes, support corporate and hotel goals and contribute to enhancement of customer value. Identify customer business requirements and craft customer offers, which result in increased revenue share for the hotel. Monitor achievement of objectives for the sales team and take appropriate action to correct shortfalls versus the annual marketing plan. Achieve annual hotel revenue goals as agreed upon and established in the annual budget. Maintain hotel relationships with key accounts to increase customer satisfaction and account revenue. Use professional sales techniques to negotiate the best possible terms and conditions that satisfy customer (internal and external) requirements. Articulate and leverage the benefits of the hotel to close sales opportunities. Prepare and maintain a current annual marketing plan with measurable and specific initiatives detailed to maintain and grow each business segment. Accept leadership responsibilities by modeling proper selling techniques, effective development of others and commitment to industry, and personal development. Develop effective presentations (orally and written) where ideas, opinions, recommendations and conclusions are clearly understood. Travel locally to conduct outside calls, promote the hotel, and review competition. Follow sustainability guidelines and practices related to HHM's EarthView program. Perform other duties as requested by management. Your Background and Skills Four-year college degree required; additional/advanced degree coursework in business administration, marketing and communications a plus. Previous sales experience in a comparable hotel size and scope required with operations experience preferred. Public relations and community marketing experience required. Proficient in use of Excel, Word, Delphi and access database tools. HHM Benefits and Perks Medical, Dental and Vision Health Insurance Paid Time Off 401k Company Match Free Basic Life Insurance Travel Discounts Commuter Transit and Commuter Parking Benefits Quarterly Bonuses and Incentives Employee Assistance and Wellness Program Educational/Professional Development Technology Reimbursements Work Environment and Context Work schedule varies and may include occasionally working on holidays, weekends. Required to sit for extended periods, lift up to 10 pounds, bend, reach, use hands and fingers to operate keyboard. Moderate travel between hotel and client's locations required. What We Believe People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It About Us HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.

We are seeking an experienced, hospitality-driven Bartender for XXX Hotel. The Bartender will be responsible for taking orders, creating and serving drinks, serving food to guests dining at the bar, and ensuring customer satisfaction. The ideal candidate will have excellent communication skills, be able to work in a fast-paced environment, and have a friendly and outgoing personality. Responsibilities Greet customers and take their orders Provide recommendations and answer questions about drinks and menu items Prepare and serves liquor, mixed drinks, wine, beer, and nonalcoholic drinks as ordered Ensure that fruit and other garnishes are prepared ahead of the opening of the bar Maintain the bar and keep it clean and organized. Keep bar supplied with snacks Ensure that customers are of legal drinking age by checking photo IDs Ensure customer satisfaction by checking in with customers and addressing any concerns Process payments and handle cash and credit card transactions Collaborate with kitchen staff to ensure timely and accurate order delivery Adhere to all food safety and sanitation regulations Requirements Proven work experience as a Bartender, with extensive knowledge of drink preparation and service Excellent communication and customer service skills Friendly and outgoing personality Knowledge of food safety and sanitation regulations Ability to handle cash and credit card transactions Ability to work in a fast-paced environment while remaining calm and professional Ability to work flexible hours, including AM and PM shifts, weekdays, weekends, and holidays Must be of legal drinking age Benefits Medical, Dental, and Vision Insurance Options Company Paid Life Insurance Company Paid Telemedicine Supplemental Life Insurance 401(k) with company match Hotel Room Discounts Earned Wage Access (“on-demand pay”) through PayActiv Company Paid Employee Assistance Program Perks through Benefit Hub Generous Time Off Package General Hotels Corporation is committed to enriching lives through award-winning hospitality. GHC is one of the largest hotel management companies headquartered in the Midwest, with a 60+ year history of providing excellent guest service. We recognize that our associates are the key to our continued success and have a long history of promoting from within. General Hotels Corporation is an equal opportunity employer. We participate in E-Verify to confirm employment eligibility.

General Hotels Corporation has an immediate opening for a Front Office Supervisor at Crowne Plaza Indianapolis Airport hotel. The Front Office Supervisor will supervise the Guest Services staff while providing friendly, efficient service. The Front Office Supervisor is responsible for a variety of tasks, including: Supervise the Guest Services staff Welcome guests in a friendly, prompt and professional manner Assist Guest Services staff, as needed, with any guest concerns Follow established hotel procedures at all times Communicate any outstanding guest requests or issues to management that may require additional monitoring or follow-up Maintain positive communication between all departments MOD Shifts as needed Managing and assisting shuttle services JOB REQUIREMENTS & EXPECTATIONS MUST HAVE A MINIMUM OF (2) YEARS HOTEL GUEST SERVICES EXPERIENCE TO BE CONSIDERED FOR THIS POSITION. Must have a minimum of (2) years of hotel guest services experience Must have a passion for the hospitality industry and the ability to provide exceptional service Attendance and punctuality is crucial for this role Ability to stand for lengths of time Strong communication skills Detail oriented to ensure all reservations and billing are correct Ability to lead and to work as part of a team Deliver great customer service and ensure guest satisfaction Take action to solve guest concerns using service recovery guidelines Must have flexibility and be able to work nights, weekends and/or holidays Prior Opera training and/or knowledge is preferred Must have valid driver's license and willing to drive hotel shuttle. Benefits include: Medical, Dental, and Vision Insurance Options Company Paid Life Insurance Company Paid Telemedicine Supplemental Life Insurance 401(k) with company match Earned Wage Access (“on-demand pay”) through PayActiv Hotel Room Discounts Company Paid Employee Assistance Program Perks through Benefit Hub Generous Time Off Package General Hotels Corporation is committed to enriching lives through award-winning hospitality. GHC is one of the largest hotel management companies headquartered in the Midwest, with a 60+ year history of providing excellent guest service. We recognize that our associates are the key to our continued success and have a long history of promoting from within. General Hotels Corporation is an equal opportunity employer. We participate in E-Verify to confirm employment eligibility.

Opportunity: Sales Manager Manage accounts to achieve guest satisfaction and to solicit past and new business ensuring all revenue goals are achieved or exceeded. Your Growth Path Senior Sales Manager - Director of Sales - Area Director of Sales - Regional Director of Sales Your Focus Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values. Maximize revenue by selling all facets of the hotel to previous, current and potential clients. Use professional sales techniques to negotiate the best possible terms and conditions that satisfy customer (internal and external) requirements. Manage accounts ensuring pertinent aspects of solicitation and closing are complete and documented. Coordinate various departments' participation in servicing accounts. Maintain hotel relationships with key accounts to increase customer satisfaction and account revenue. Develop and conduct persuasive verbal sales presentations to prospective clients. Articulate and leverage the benefits of the hotel to close sales opportunities. Travel locally to conduct outside calls, promote the hotel and review competition. Represent the hotel at trade shows. Follow sustainability guidelines and practices related to HHM's EarthView program. Perform other duties as requested by management Your Background and Skills Associate's or Bachelor's degree in Hospitality or related industry preferred. Proven track record in sales required and previous hospitality sales experience preferred. Work Environment and Context Work schedule varies and may include occasionally working on holidays and weekends. Required to sit for extended periods, lift up to 10 pounds, bend, reach, use hands and fingers to operate keyboard. Moderate travel between hotel and client's locations required. What We Believe People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It About Us HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.

Opportunity: Laundry Attendant Perform laundry cleaning activities in accordance with established brand/hotel guest service and sustainability standards ensuring a high level of guest satisfaction. Your Growth Path Room Attendant - Housekeeping Supervisor - Executive Housekeeper Your Focus Sort, count, and pre-treat soiled linen in preparation for laundering. Load and unload washers and dryers. Maintain equipment as trained. Fold, store and distribute towels and linens. Practice safe work habits and wear protective safety equipment. Assist with other housekeeping tasks in the event of staffing shortages. Maintain clean work areas. Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. Perform other duties as requested by management. Your Background and Skills Prior housekeeping experience is desirable. HHM Benefits and Perks Competitive wages for full time and part time opportunities Medical, Dental and Vision Health Insurance Paid Time Off 401k Company Match Free Basic Life Insurance Travel Discounts Commuter Transit and Commuter Parking Benefits Employee Assistance and Wellness Program Educational/Professional Development Referral Bonus Program Work Environment and Context Work schedule varies and may include working on holidays, weekends or alternate shifts. Requires standing for extended periods, walking, pushing, pulling, bending, kneeling, lifting up to 50 pounds, reaching, kneeling and bending. Operate heavy machinery and use cleaning chemicals. What We Believe People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It About Us HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.

The primary responsibility of the Room Inspector is to ensure cleanliness of all guest rooms and maintain standards of hotel. Assist and monitor housekeeping employees in their daily tasks and to inform housekeeping managers of any discrepancies. This position is also required to assist housekeeping managers with housekeeping related duties such as lost and found procedures, answering phones and any other task related to housekeeping, guest service and interaction with housekeeping employees. DUTIES & RESPONSIBILITIES Inspecting all vacant rooms daily in assigned areas and spot checking occupied rooms as needed. Ensure all required amenities and linens are stocked daily in each guest room according to standards. Ensure the guest room is clean according to standards and that required daily cleaning assignments have been completed, as specified by office. Monitor all housekeeping employees and their daily activities while on the floor. Report any issues to housekeeping manager immediately. Assist housekeeping managers with office duties and back of house duties, as needed, including but not limited to, lost and found, shipping and daily offices procedures. Assist in cleaning rooms or laundry if the need occurs. Assist in special projects as assigned such as putting in paperwork, making lists or any other task assigned by management. All training of new room attendants will be done only by a floor supervisor or designated trainer and monitored by housekeeping managers. In the event of the Executive housekeeper and Assistant housekeeper are unavailable, the floor supervisor would run the 8am meeting and also monitor the housekeeping office. Remain positive and helpful when supervising housekeeping employees, always being polite and gracious with requests and/or suggestions for improvement of cleanliness issues. Maintain a friendly and helpful attitude towards guests at all times. Any other task assigned by management.

Opportunity: Breakfast Cook Prepare food items for complimentary food service, according to recipes and standards, while maintaining a safe and sanitary work environment. Potential Career Path Lead Cook - Sous Chef - Executive Chef - Food and Beverage Director Essential Job Functions * Follow recipes to prepare food items accordingly. * Wash, peel, and cut fruits and vegetables; cut, trim, or clean meat. * Prepare appetizers, salads, or cold dishes. * Bake breads, rolls, or other baked goods. * Portion, arrange, and garnish food for comp food server or deliver to guests. * Maintain clean and sanitized work areas such as cutting boards, counters and work spaces. * Secure and store food items properly. * Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. * Follow safe food handling procedures. * Follow guidelines related to sustainability practices related to HHM's EarthView program. * Practice safe work habits and wear protective safety equipment. * Ensure overall guest satisfaction. * Perform other duties as requested by management. Position Requirements * High School diploma preferred. * Previous culinary experience or equivalent training required. * Department of Health Sanitation certificate may be required. Work Environment and Context * Work schedule varies and may include working on holidays, weekends and alternate shifts. * Requires standing for extended periods, walking, pushing, lifting up to 50 pounds, bending and reaching. What We Believe People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It Source: HHM Hotels

We are seeking a skilled Maintenance Technician to join our hotel team. As a Maintenance Technician, you will be responsible for maintaining and repairing all aspects of our hotel facilities, including guest rooms, public areas, and equipment. You will work closely with other members of the team to ensure that our hotel is always in top condition for our guests. Responsibilities Perform routine maintenance tasks, such as painting, plumbing, and electrical repairs Respond to guest requests for maintenance assistance in a timely and friendly, professional manner Inspect and maintain all guest rooms, public areas, and equipment to ensure they are in good working order Perform preventative maintenance on all hotel equipment and systems Assist with the installation of new equipment and systems as needed Maintain accurate records of all maintenance and repair work performed Ensure that all work is performed safely and in compliance with all applicable regulations and standards Requirements High school diploma or equivalent Previous experience as a maintenance technician, preferably in a hotel or hospitality setting Strong knowledge of plumbing, electrical, and HVAC systems Ability to read and interpret technical manuals and schematics Excellent problem-solving skills Strong communication and interpersonal skills Ability to work independently and as part of a team Flexibility to work evenings, weekends, and holidays as needed Benefits Medical, Dental, and Vision Insurance Options Company Paid Life Insurance Company Paid Telemedicine Supplemental Life Insurance 401(k) with company match Earned Wage Access (“on-demand pay”) Hotel Room Discounts Company Paid Employee Assistance Program Perks through Benefit Hub Generous Time Off Package General Hotels Corporation is committed to enriching lives through award-winning hospitality. GHC is one of the largest hotel management companies headquartered in the Midwest, with a 60+ year history of providing excellent guest service. We recognize that our associates are the key to our continued success and have a long history of promoting from within. General Hotels Corporation is an equal opportunity employer. We participate in E-Verify to confirm employment eligibility.