General Hotels jobs in Indianapolis, IN

General Hotels Corporation is looking for a Multi-Site Hotel Security Officer at the Crowne Plaza Indianapolis-Airport, the Crowne Plaza Downtown Union Station and the Homewood Suites Keystone at the Crossing located in Indianapolis, IN. Job Summary: The Security Officer plays a vital role in maintaining the safety and security of the hotel's guests, team members, residents, and property. As a key member of the Security team, this individual will help oversee daily security operations, respond to incidents, promote safe work practices, and provide outstanding service-all while projecting professionalism and a guest-focused attitude. Responsibilities: Patrol hotel property to identify safety or security concerns Respond quickly and professionally to emergencies Document incidents and assist with initial investigations Enforce safety policies and support loss prevention efforts Promote safety awareness among guests and staff Provide a visible, helpful, and professional presence throughout the hotel Requirements Ability to travel between hotel locations as needed Experience in security, law enforcement, or loss prevention Strong communication skills in English (spoken and written) Service-oriented and comfortable working with all levels of staff and guests Professional, dependable, and sound judgment under pressure Team player with a strong sense of ownership Adaptable, efficient, and reliable in a fast-paced environment Committed to guest service and maintaining a safe atmosphere Works with urgency and attention to detail Benefits Hotel Room Discounts Earned Wage Access (“on-demand pay”) through PayActiv The hotel is managed by General Hotels Corporation. General Hotels Corporation is committed to enriching lives through award-winning hospitality. GHC is one of the largest hotel management companies headquartered in the Midwest, with a 60+ year history of providing excellent guest service. We recognize that our associates are the key to our continued success and have a long history of promoting from within. General Hotels Corporation is an equal opportunity employer. We participate in E-Verify to confirm employment eligibility.

We are seeking a full time Shuttle Driver to join our hotel team at the Crowne Plaza at the Indianapolis Airport. The shuttle driver drives guests to and from the assigned locations of the hotel and airport. Responsibilities Transport, load and unload guests, providing daily transportation services at designated pick-up and drop-off locations Provide excellent customer service to guests; respond quickly and efficiently to pick-up requests Refuel and maintain shuttle equipment and fuel use logs Maintain a clean work environment Requirements Must be 21 years of age Valid driver's license with clean driving record Flexible schedule - available AM/PM and weekends Benefits Medical, Dental, and Vision Insurance Options Company Paid Life Insurance Company Paid Telemedicine Supplemental Life Insurance 401(k) with company match Earned Wage Access (“on-demand pay”) Hotel Room Discounts Company Paid Employee Assistance Program Perks through Benefit Hub Generous Time Off Package General Hotels Corporation is committed to enriching lives through award-winning hospitality. GHC is one of the largest hotel management companies headquartered in the Midwest, with a 60+ year history of providing excellent guest service. We recognize that our associates are the key to our continued success and have a long history of promoting from within. General Hotels Corporation is an equal opportunity employer. We participate in E-Verify to confirm employment eligibility.

General Hotels Corporation has an immediate opening for a Laundry Attendant to join our hotel team! The Laundry Attendant is responsible for washing, drying, and folding of all linens and towels to support our guests' experience. Responsibilities: Wash, dry, and fold all hotel linens and towels. Properly use all soaps, chemicals, and equipment for cleaning linen and towels. Clean laundry equipment, vent screens, and drain traps and lint filters. Maintain and rotate a supply of clean linen and towels. Assist in the monthly linen and towel inventory. Keep the laundry room, housekeeping office, and storage areas clean and organized. Expedite the delivery of linen and requested suite items to room attendants. Clean rooms when needed or as requested by management. Accommodate guest special requests courteously. Answer guest questions regarding hotel facilities and services. Know and follow all hotel emergency procedures. Notify manager of any problems with linen. Answer the housekeeping department telephone. Complete maintenance work orders and deliver to designated area in a timely manner. Other duties as assigned. Required Competencies: Customer Service - Respond promptly to customer needs, requests for service and assistance. Respond to special requests from guests. Teamwork - Treat people with respect. Keep commitments. Uphold organizational values. Approach all encounters with guests and employees in a friendly, service-oriented manner. Quality - Demonstrate accuracy and thoroughness; monitor own work to ensure quality. Quantity - Meet productivity standards and completes work within a timely manner. Safety and Security - Observe safety and security procedures; report potentially unsafe conditions; use chemicals and equipment properly. Responsible for any assigned keys and for following key control policies. Dependability - Is consistently at work as scheduled and on time. Arrive at scheduled meetings and appointments on time. Can meet the demands of the industry regarding working holidays and weekends. Initiative - Ask for and offer help when needed. Compliance - Comply with health department rules and regulations. Benefits Medical, Dental, and Vision Insurance Options Company Paid Life Insurance Company Paid Telemedicine Supplemental Life Insurance 401(k) with company match Hotel Room Discounts Earned Wage Access (“on-demand pay”) through PayActiv Company Paid Employee Assistance Program Perks through Benefit Hub Generous Time Off Package General Hotels Corporation is committed to enriching lives through award-winning hospitality. GHC is one of the largest hotel management companies headquartered in the Midwest, with a 60+ year history of providing excellent guest service. We recognize that our associates are the key to our continued success and have a long history of promoting from within. General Hotels Corporation is an equal opportunity employer. We participate in E-Verify to confirm employment eligibility.

Opportunity: General Manager The Hampton Inn & Suites Kokomo is looking for a General Manager to lead and manage hotel operations to maximize profits and achieve the highest level of guest satisfaction. Your Growth Path Area General Manager - Regional Director of Operations - Vice President of Operations Your Focuses Leadership * Lead, inspire, and mentor a diverse team, cultivating a culture of collaboration, innovation, and accountability. * Set clear expectations and provide the guidance necessary to achieve exceptional performance. Guest Experience * Ensure the highest level of guest satisfaction by overseeing the implementation of service standards, personalized experiences, and swift resolution of any issues. * Continuously seek opportunities to enhance guest interactions and exceed expectations. Financial Performance * Develop and execute strategies to maximize revenue, optimize expenses, and achieve budgetary goals. * Monitor financial performance through regular analysis and implement corrective actions as needed. Operational Excellence * Maintain a seamless and efficient operation by overseeing all aspects of the hotel, including front office, housekeeping, and maintenance. * Implement best practices to uphold quality and safety standards. Employee Development * Foster a culture of continuous learning and professional development, empowering team members to excel in their roles and advance within the organization. Your Background and Skills * Associate or Bachelor's Degree in Business, Hospitality or a related field. * Previous hotel GM experience is preferred. * Hilton experience is strongly preferred. HHM Benefits and Perks * Medical, Dental and Vision Health Insurance * Paid Time Off * 401k Company Match * Free Basic Life Insurance * Travel Discounts * Commuter Transit and Commuter Parking Benefits * Quarterly Bonuses and Incentives * Employee Assistance and Wellness Program * Educational/Professional Development * Technology Reimbursements Work Environment and Context * Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, using fingers and hands, kneeling, or crouching. * Occasional travel required. What We Believe People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It Source: HHM Hotels

General Hotels Corporation has an immediate opening for a Front Office Supervisor at Crowne Plaza Indianapolis Airport. The Front Office Supervisor will supervise the Guest Services staff while providing friendly, efficient service. The Front Office Supervisor is responsible for a variety of tasks, including: Supervise the Guest Services staff Welcome guests in a friendly, prompt and professional manner Assist Guest Services staff, as needed, with any guest concerns Follow established hotel procedures at all times Communicate any outstanding guest requests or issues to management that may require additional monitoring or follow-up Maintain positive communication between all departments MOD Shifts as needed Managing and assisting shuttle services JOB REQUIREMENTS & EXPECTATIONS MUST have a minimum of 2 years Hotel Guest Services experience, Full-Service preferred, to be considered for this position Must have valid driver's license and assist in driving hotel shuttle Willingness to work evenings, weekends, and holidays as required by hotel operations Demonstrate genuine enthusiasm for the hospitality industry and a commitment to delivering exceptional service Proven ability to motivate, and collaborate with front office associates and other departments Consistently arriving on time, well-groomed and prepared to serve as the face of the hotel, reflecting its standards of hospitality is critical for this role Communicate effectively with coworkers and other departments to coordinate guest services, resolve issues promptly, and maintain smooth hotel operations Ensure accuracy in reservations, billing, and guest records and train the team on the same Maintain a calm, confident, and welcoming demeanor in all guest interactions, even under pressure Anticipate and meet the needs of travelers with high expectations, ensuring every guest feels valued and cared for Provide personalized assistance with tact and discretion, creating a seamless experience for guests from check-in to departure Handle challenges gracefully, offering solutions that uphold the hotel's standards of service and professionalism Listen attentively, convey information clearly, and respond with courtesy to create a seamless guest experience Demonstrate strong verbal skills when interacting with guests and staff, and produces accurate, professional written communication such as emails and guest documentation Mentor the front desk team by providing training and coaching for continual growth and improvement Actively assist the front desk team in bringing life to the Crowne Plaza brand standards Ability to stand for extended periods of time while performing front desk duties Ability to manage multiple tasks by prioritizing effectively while maintaining strong attention to detail and accuracy Prior experience with Opera Property Management System (PMS) is strongly preferred Benefits include: Medical, Dental, and Vision Insurance Options Company Paid Life Insurance Company Paid Telemedicine Supplemental Life Insurance 401(k) with company match Earned Wage Access (“on-demand pay”) through PayActiv Hotel Room Discounts Company Paid Employee Assistance Program Perks through Benefit Hub Generous Time Off Package General Hotels Corporation is committed to enriching lives through award-winning hospitality. GHC is one of the largest hotel management companies headquartered in the Midwest, with a 60+ year history of providing excellent guest service. We recognize that our associates are the key to our continued success and have a long history of promoting from within. General Hotels Corporation is an equal opportunity employer. We participate in E-Verify to confirm employment eligibility.

A leading Central Indiana hotel management company, General Hotels Corporation, is looking for an experienced Staff Accountant with a strong attention to detail to become a member of the organization. We are looking for a strong, self-driven accounting professional to handle the accounting functions for the corporate entities. This hands-on position reports directly to the Corporate Accounting Manager and is a hybrid position with 3-4 days in the office per week. General Duties to include (but not limited to): Maintain subledgers and post monthly adjusting journal entries Review and analyze monthly income statements for accuracy Prepare monthly financial statements including balance sheets, income statements, and cash flows Complete bank and account reconciliations Research and resolve account reconciliation differences Compute and prepare monthly customer billing by creating invoices and credit memos and updating internal accounting records Process accounts payable, including posting invoices Monitor bank accounts, make transfers, and record journal entries as needed Assist in preparing annual budgets Education Requirements Bachelor's degree in accounting required Knowledge, Training, Skills and/or Experience 1-2 years relevant experience preferred Sage Intaact Experience a plus Attention to detail and ability to meet critical deadlines Strong ability to multitask to complete critical deadlines Excellent interpersonal skills and team player approach Benefits Medical, Dental, and Vision Insurance Options Company Paid Life Insurance Company Paid Telemedicine Supplemental Life Insurance 401(k) with company match Earned Wage Access (“on-demand pay”) Hotel Room Discounts Company Paid Employee Assistance Program Perks through Benefit Hub Generous Time Off Package General Hotels Corporation is committed to enriching lives through award-winning hospitality. GHC is one of the largest hotel management companies headquartered in the Midwest, with a 60+ year history of providing excellent guest service. We recognize that our associates are the key to our continued success and have a long history of promotion from within. General Hotels Corporation is an equal opportunity employer. We participate in E-Verify to confirm employment eligibility.

General Hotels Corporation has an immediate opening for a Breakfast Attendant to join our hotel team! The Breakfast Attendant is responsible for preparing and serving a fresh and inviting presentation of the daily complimentary breakfast, giving a friendly greeting to each guest at breakfast and providing superior service to all guests. This position is an early morning position. Must be able to work weekends and holidays. Responsibilities: Set up and maintain the breakfast buffet in an attractive and abundant looking organized clean and standardized presentation per brand and company standards. Prepare foods such as cut fruit, coffee and juices. Stock coffee, juice and milk. Set out cold food such as sweet rolls, muffins and cereal for self-service. Warm and set out hot foods such as hash browns, French toast, etc. Set up serving dishes, utensils, cups, and other paper/china products. Maintain cleanliness of breakfast area and kitchen during and after breakfast hours. Take inventory of food, beverages and other supplies needed for each day. Order or purchase food supplies as needed. Organize and put away food orders. Required Competencies: Customer Service - Respond promptly to customer needs, requests for service and assistance. Respond to special requests from guests. Teamwork - Treat people with respect. Keep commitments. Uphold organizational values. Approach all encounters with guests and employees in a friendly, service-oriented manner. Quality - Demonstrate accuracy and thoroughness; monitor own work to ensure quality. Periodically restock self-service food and supplies as needed. Wash china, flatware and serving equipment and return it to storage. Quantity - Meet productivity standards and completes work within a timely manner. Safety and Security - Observe safety and security procedures; report potentially unsafe conditions; use chemicals and equipment properly. Responsible for any assigned keys and for following key control policies. Dependability - Is consistently at work as scheduled and on time. Arrive at scheduled meetings and appointments on time. Can meet the demands of the industry regarding working holidays and weekends. Initiative - Ask for and offer help when needed. Clear and clean tables as they are vacated; wipe up spills; sweep, mop, and vacuum kitchen and dining areas. Remove trash. Compliance - Comply with health department rules and regulations with respect to handling, preparing and storing food. Benefits Medical, Dental, and Vision Insurance Options Company Paid Life Insurance Company Paid Telemedicine Supplemental Life Insurance 401(k) with company match Hotel Room Discounts Earned Wage Access (“on-demand pay”) through PayActiv Company Paid Employee Assistance Program Perks through Benefit Hub Generous Time Off Package Qualifications High School diploma or equivalent is preferred. Should have basic knowledge of food and beverage preparation. General Hotels Corporation is committed to enriching lives through award-winning hospitality. GHC is one of the largest hotel management companies headquartered in the Midwest, with a 60+ year history of providing excellent guest service. We recognize that our associates are the key to our continued success and have a long history of promoting from within. General Hotels Corporation is an equal opportunity employer. We participate in E-Verify to confirm employment eligibility.

We are looking for a friendly and professional Bellman to join our hospitality team. As a Bellman, you will be the first point of contact for guests, providing exceptional customer service by assisting with luggage, transportation, and general inquiries. If you have a warm personality and enjoy helping others, we'd love to hear from you! Responsibilities: Greet guests warmly upon arrival and departure. Assist guests with luggage, ensuring safe and efficient transport to and from rooms, vehicles, and storage areas. Provide information about hotel amenities, services, and local attractions. Deliver packages and special requests to guest rooms as needed. Maintain the cleanliness and organization of the lobby and entrance areas. Assist with guest inquiries, directions, and recommendations courteously and professionally. Coordinate with front desk staff to ensure seamless guest experiences. Handle guest belongings with care and maintain confidentiality. Qualifications: High school diploma or equivalent. Previous experience in hospitality or customer service (preferred). Excellent communication and interpersonal skills. Ability to lift and carry luggage and stand for extended periods. Professional appearance and friendly demeanor. Willingness to work flexible shifts, including weekends and holidays. Benefits: Competitive salary Hotel Discounts Employee discounts at Restaurant & Grill Career growth opportunities

We are seeking a skilled Maintenance Technician to join our hotel team. As a Maintenance Technician, you will be responsible for maintaining and repairing all aspects of our hotel facilities, including guest rooms, public areas, and equipment. You will work closely with other members of the team to ensure that our hotel is always in top condition for our guests. Responsibilities Perform routine maintenance tasks, such as painting, plumbing, and electrical repairs Respond to guest requests for maintenance assistance in a timely and friendly, professional manner Inspect and maintain all guest rooms, public areas, and equipment to ensure they are in good working order Perform preventative maintenance on all hotel equipment and systems Assist with the installation of new equipment and systems as needed Maintain accurate records of all maintenance and repair work performed Ensure that all work is performed safely and in compliance with all applicable regulations and standards Requirements High school diploma or equivalent Previous experience as a maintenance technician, preferably in a hotel or hospitality setting Strong knowledge of plumbing, electrical, and HVAC systems Ability to read and interpret technical manuals and schematics Excellent problem-solving skills Strong communication and interpersonal skills Ability to work independently and as part of a team Flexibility to work evenings, weekends, and holidays as needed Benefits Medical, Dental, and Vision Insurance Options Company Paid Life Insurance Company Paid Telemedicine Supplemental Life Insurance 401(k) with company match Earned Wage Access (“on-demand pay”) through PayActiv Hotel Room Discounts Company Paid Employee Assistance Program Perks through Benefit Hub Generous Time Off Package General Hotels Corporation is committed to enriching lives through award-winning hospitality. GHC is one of the largest hotel management companies headquartered in the Midwest, with a 60+ year history of providing excellent guest service. We recognize that our associates are the key to our continued success and have a long history of promoting from within. General Hotels Corporation is an equal opportunity employer. We participate in E-Verify to confirm employment eligibility.

Family-owned since 1988, Interstate continues to be driven by our long-standing dedication to advancing the careers and talents of our team. We embrace a culture of recognition by rewarding exceptional employee performance and frequently promoting from within. As a fast growing national janitorial and maintenance company, we are seeking, driven team members who align with our work happy philosophy. We are proud to service clients among many business industries such as educational, office buildings, industrial facilities, healthcare, and specialty facilities. Our focus on creating healthy and safe environments allows businesses, schools and facilities across North America to thrive. This rapidly growing company seeks enthusiastic and reliable cleaners to work in one of our client's sites. The ideal candidate must be self-motivated, able to work independently, yet also be a team player. We encourage you to apply if you are looking to advance your career in a fast-growing company. Schedule: 4 hours per week Pay: $25.00/hour Job tasks include, but are not limited to: Responsible for cleaning, dusting, vacuuming, sanitizing, and disinfecting bathrooms, breakrooms, and other assigned areas. Responsible for the dust and wet mopping of floors. Responsible for the removal of trash and replacement of trash can linings. Perform other duties as assigned. Please note, the summary job specification is not a comprehensive definition of the post. It is subject to modification and amendment and could include other duties related to the post. Requirements Frequent lifting, carrying, pushing, or pulling up to 50 lbs. Must be able to follow basic safety procedures and precautions. Candidate must have reliable transportation, be legally authorized to work in the United States, and be willing to submit to a background check. Interstate Premier Facility Services Provider is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Interstate - Work Happy! Salary Description $25.00/hour

We are seeking a friendly and organized Restaurant Host / Busser to join our team at the Crowne Plaza Union Station hotel. The ideal candidate will have experience in both hosting and bussing in a restaurant setting. Responsibilities: Greet guests as they arrive and seat them at their tables Ensure the dining area is clean and presentable Assist with food and beverage service as needed Handle guest concerns in a professional manner Clear and reset tables Maintain health and safety regulations and follow all food safety requirements Requirements: Previous experience as a Restaurant Host, Busser, or Food Runner is preferred Excellent communication and customer service skills Ability to work in a fast-paced environment while remaining calm and professional Ability to lift and carry heavy trays safely Ability to work flexible hours, including AM and PM shifts, weekdays, weekends, and holidays Benefits Medical, Dental, and Vision Insurance Options Company Paid Life Insurance Company Paid Telemedicine Supplemental Life Insurance 401(k) with company match Hotel Room Discounts Earned Wage Access (“on-demand pay”) Company Paid Employee Assistance Program Perks through Benefit Hub Generous Time Off Package General Hotels Corporation is committed to enriching lives through award-winning hospitality. GHC is one of the largest hotel management companies headquartered in the Midwest, with a 60+ year history of providing excellent guest service. We recognize that our associates are the key to our continued success and have a long history of promoting from within. General Hotels Corporation is an equal opportunity employer. We participate in E-Verify to confirm employment eligibility.

General Hotels Corporation is seeking a skilled Night Auditor to join our team at the XXX hotel. The Night Auditor will be responsible for balancing and auditing the accuracy of room revenue, food and beverage revenue, cashier's reports, guest and house accounts, and other revenue. This position will also assist with the preparation of all reports. Responsibilities: Complete and transmit accounting reports and supporting documents Act as hotel system liaison during night hours Perform all guest service functions as required Assist in booking room reservations Answer hotel phone calls Qualifications: Previous customer service experience is required Previous experience in a similar position or within a hotel preferred Excellent communication skills, both verbal and non-verbal Hospitality-oriented demeanor is required Candidate should be willing to go above and beyond for our guests and have a professional, positive attitude Excellent phone and computer skills Ability to work overnight on a full-time basis Ability to read and speak English Previous cash handling experience preferred Monday and Tuesday nights are required Benefits Medical, Dental, and Vision Insurance Options Company Paid Life Insurance Company Paid Telemedicine Supplemental Life Insurance 401(k) with company match Earned Wage Access (“on-demand pay”) through PayActiv Hotel Room Discounts Company Paid Employee Assistance Program Perks through Benefit Hub Generous Time Off Package General Hotels Corporation is committed to enriching lives through award-winning hospitality. GHC is one of the largest hotel management companies headquartered in the Midwest, with a 60+ year history of providing excellent guest service. We recognize that our associates are the key to our continued success and have a long history of promoting from within. General Hotels Corporation is an equal opportunity employer. We participate in E-Verify to confirm employment eligibility.

Opportunity: Sales Manager Manage accounts to achieve guest satisfaction and to solicit past and new business ensuring all revenue goals are achieved or exceeded. Your Growth Path Senior Sales Manager - Director of Sales - Area Director of Sales - Regional Director of Sales Your Focus Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values. Maximize revenue by selling all facets of the hotel to previous, current and potential clients. Use professional sales techniques to negotiate the best possible terms and conditions that satisfy customer (internal and external) requirements. Manage accounts ensuring pertinent aspects of solicitation and closing are complete and documented. Coordinate various departments' participation in servicing accounts. Maintain hotel relationships with key accounts to increase customer satisfaction and account revenue. Develop and conduct persuasive verbal sales presentations to prospective clients. Articulate and leverage the benefits of the hotel to close sales opportunities. Travel locally to conduct outside calls, promote the hotel and review competition. Represent the hotel at trade shows. Follow sustainability guidelines and practices related to HHM's EarthView program. Perform other duties as requested by management Your Background and Skills Associate's or Bachelor's degree in Hospitality or related industry preferred. Proven track record in sales required and previous hospitality sales experience preferred. Work Environment and Context Work schedule varies and may include occasionally working on holidays and weekends. Required to sit for extended periods, lift up to 10 pounds, bend, reach, use hands and fingers to operate keyboard. Moderate travel between hotel and client's locations required. What We Believe People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It About Us HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.

We are seeking an experienced, hospitality-driven Bartender for the Crowne Plaza Airport Hotel. The Bartender will be responsible for taking orders, creating and serving drinks, serving food to guests dining at the bar, and ensuring customer satisfaction. The ideal candidate will have excellent communication skills, be able to work in a fast-paced environment, and have a friendly and outgoing personality. Responsibilities Greet customers and take their orders Provide recommendations and answer questions about drinks and menu items Prepare and serves liquor, mixed drinks, wine, beer, and nonalcoholic drinks as ordered Ensure that fruit and other garnishes are prepared ahead of the opening of the bar Maintain the bar and keep it clean and organized. Keep bar supplied with snacks Ensure that customers are of legal drinking age by checking photo IDs Ensure customer satisfaction by checking in with customers and addressing any concerns Process payments and handle cash and credit card transactions Collaborate with kitchen staff to ensure timely and accurate order delivery Adhere to all food safety and sanitation regulations Requirements Proven work experience as a Bartender, with extensive knowledge of drink preparation and service Excellent communication and customer service skills Friendly and outgoing personality Knowledge of food safety and sanitation regulations Ability to handle cash and credit card transactions Ability to work in a fast-paced environment while remaining calm and professional Ability to work flexible hours, including AM and PM shifts, weekdays, weekends, and holidays Must be of legal drinking age Benefits Medical, Dental, and Vision Insurance Options Company Paid Life Insurance Company Paid Telemedicine Supplemental Life Insurance 401(k) with company match Hotel Room Discounts Earned Wage Access (“on-demand pay”) Company Paid Employee Assistance Program Perks through Benefit Hub Generous Time Off Package General Hotels Corporation is committed to enriching lives through award-winning hospitality. GHC is one of the largest hotel management companies headquartered in the Midwest, with a 60+ year history of providing excellent guest service. We recognize that our associates are the key to our continued success and have a long history of promoting from within. General Hotels Corporation is an equal opportunity employer. We participate in E-Verify to confirm employment eligibility.

The Courtyard by Marriott - Muncie is seeking an experienced candidate for the position of Director of Sales. This position will focus on developing and implementing sales strategies to maximize hotel revenue and profitability. The Director of Sales will be responsible for achieving targeted revenue goals, executing sales strategies, and conducting site inspections of the hotel. The ideal candidate should have proactive hotel sales experience and the ability to generate leads and effectively close. DUTIES AND RESPONSIBILITIES Duties include, but are not limited to, the following: Achieving or exceeding individual sales goals and hotel budgets Developing and implementing effective sales strategies to maximize revenue generation Creating and executing Monthly/Quarterly Strategic Plan Managing lead sources to ensure quantity and quality of leads Seeking new customers through strategic and proactive outbound sales efforts for group, extended stay group and transient room revenue Conducting sales calls to key accounts or major prospects Developing and maintaining good relationships with officials and representatives of local community groups and companies Handling client site inspections Negotiating contracts and CRM activities Monitoring sales activities/performance to ensure revenue goals meet or exceed established plan. Accurately reporting variance/projections to General Manager. Weighing the value of each piece of business against hotel and company objectives Using corporate Revenue Management resources to help make informed decisions and maximize revenue. Requirements Minimum of three years' experience managing or leading a hotel sales team Knowledge of forecasting sales and budget analysis Demonstrated ability to understand customer requirements and translating these into sales solutions. Ability to be assertive and persuasive without being aggressive. Excellent communicator with strong written and verbal communication skills Ability to maintain a positive attitude while working in a fast-paced environment. Strong organizational skills including follow up, time management, ability to multi-task, and manage multiple priorities in a fast-paced environment. Working knowledge of MS Word, and Excel with preferred experience in brand systems Prior experience with CRM preferred Ability to maintain a valid driver's license. Ability to effectively use technology to prospect, track, maintain account information, responding to RFPS, and comply with brand standards. Ability to travel as necessary to corporate/brand trainings and events (less than 20%) Benefits Medical, Dental, and Vision Insurance Options Company Paid Life Insurance Company Paid Telemedicine Supplemental Life Insurance 401(k) with company match Earned Wage Access (“on-demand pay”) Hotel Room Discounts Company Paid Employee Assistance Program Perks through Benefit Hub Generous Time Off Package The Courtyard by Marriott - Muncie is managed by General Hotels Corporation. General Hotels Corporation is committed to enriching lives through award-winning hospitality. GHC is one of the largest hotel management companies headquartered in the Midwest, with a 60+ year history of providing excellent guest service. We recognize that our associates are the key to our continued success and have a long history of promoting from within. General Hotels Corporation is an equal opportunity employer. We participate in E-Verify to confirm employment eligibility.

The Crowne Plaza Union Station Hotel is looking for a skilled Line Cook for the AM shift. This position directly contributes to our guest satisfaction as it is perceived in the dining experience. If you are a great team player, we would love to talk with you! Primary Duties and Responsibilities Cook, prep, and plate restaurant and/or banquet food Keep your work area clean during your shift Prep Salad Station and Lunch/Dinner line throughout shift Clean and maintain kitchen equipment (flat top grill, char grill, slicer, etc.) Wrap, label, and date all food items Other relevant tasks as assigned Skills and Qualifications Proven experience as a Cook in a restaurant setting Experience with various cooking methods and techniques Knowledge of best practices for food safety and sanitation Ability to work in a fast-paced environment Excellent time management skills Team player with good communication skills Benefits Medical, Dental, and Vision Insurance Options Company Paid Life Insurance Company Paid Telemedicine Supplemental Life Insurance 401(k) with company match Hotel Room Discounts Earned Wage Access (“on-demand pay”) through PayActiv Company Paid Employee Assistance Program Perks through Benefit Hub Generous Time Off Package General Hotels Corporation is committed to enriching lives through award-winning hospitality. GHC is one of the largest hotel management companies headquartered in the Midwest, with a 60+ year history of providing excellent guest service. We recognize that our associates are the key to our continued success and have a long history of promoting from within. General Hotels Corporation is an equal opportunity employer. We participate in E-Verify to confirm employment eligibility.

General Hotels Corporation has an immediate opening for a Front Desk Supervisor at Crowne Plaza Indianapolis Airport. The Front Desk Supervisor will supervise the Guest Services staff while providing friendly, efficient service. The Front Desk Supervisor is responsible for a variety of tasks, including: Supervise the Guest Services staff Welcome guests in a friendly, prompt and professional manner Assist Guest Services staff, as needed, with any guest concerns Follow established hotel procedures at all times Communicate any outstanding guest requests or issues to management that may require additional monitoring or follow-up Maintain positive communication between all departments MOD Shifts as needed Managing and assisting shuttle services JOB REQUIREMENTS & EXPECTATIONS MUST HAVE A MINIMUM OF (2) YEARS HOTEL GUEST SERVICES EXPERIENCE (FULL-SERVICE PREFERRED) TO BE CONSIDERED FOR THIS POSITION Must have valid driver's license and assist in driving hotel shuttle Willingness to work evenings, weekends, and holidays as required by hotel operations Demonstrate genuine enthusiasm for the hospitality industry and a commitment to delivering exceptional service Proven ability to motivate, and collaborate with front office associates and other departments Consistently arriving on time, well-groomed and prepared to serve as the face of the hotel, reflecting its standards of hospitality is critical for this role Communicate effectively with coworkers and other departments to coordinate guest services, resolve issues promptly, and maintain smooth hotel operations Ensure accuracy in reservations, billing, and guest records and train the team on the same Maintain a calm, confident, and welcoming demeanor in all guest interactions, even under pressure Anticipate and meet the needs of travelers with high expectations, ensuring every guest feels valued and cared for Provide personalized assistance with tact and discretion, creating a seamless experience for guests from check-in to departure Handle challenges gracefully, offering solutions that uphold the hotel's standards of service and professionalism Listen attentively, convey information clearly, and respond with courtesy to create a seamless guest experience Demonstrate strong verbal skills when interacting with guests and staff, and produces accurate, professional written communication such as emails and guest documentation Mentor the front desk team by providing training and coaching for continual growth and improvement Actively assist the front desk team in bringing life to the Crowne Plaza brand standards Ability to stand for extended periods of time while performing front desk duties Ability to manage multiple tasks by prioritizing effectively while maintaining strong attention to detail and accuracy Prior experience with Opera Property Management System (PMS) is strongly preferred Benefits include: Medical, Dental, and Vision Insurance Options Company Paid Life Insurance Company Paid Telemedicine Supplemental Life Insurance 401(k) with company match Earned Wage Access (“on-demand pay”) through PayActiv Hotel Room Discounts Company Paid Employee Assistance Program Perks through Benefit Hub Generous Time Off Package General Hotels Corporation is committed to enriching lives through award-winning hospitality. GHC is one of the largest hotel management companies headquartered in the Midwest, with a 60+ year history of providing excellent guest service. We recognize that our associates are the key to our continued success and have a long history of promoting from within. General Hotels Corporation is an equal opportunity employer. We participate in E-Verify to confirm employment eligibility.

Join the hotel team with General Hotels Corporation as a Restaurant Supervisor and be a key part of delivering exceptional guest experiences! As a Restaurant Supervisor you will support the daily operations of our Food and Beverage outlets. Overseeing daily operations to ensure exceptional guest service, team performance and operation efficiency. Responsibilities Oversee all aspects of restaurant, lounge, and kitchen operations to ensure a smooth, high-quality guest experience. Perform operational duties across all areas of the restaurant as needed. Monitor service standards, guest dining times, and seating capacity throughout each shift to maintain efficiency. Collaborate with kitchen and service teams to deliver seamless and elevated dining experiences. Lead and support staff by mentoring, coaching, and fostering a guest-first culture. Schedule associates effectively using staffing guides, adjusting as needed to meet business demands. Manage operational compliance and execution of restaurant procedures to maintain service excellence. Handle leadership responsibilities including financial oversight, payroll, and daily reporting. Proactively identify and resolve operational challenges in a fast-paced environment. Support departmental goals and contribute to overall business success. Requirements Prior experience in restaurant or hospitality leadership strongly preferred. Strong leadership, communication, and problem-solving skills. Knowledge of scheduling, payroll, and restaurant operations. Passion for guest service and team development. Flexible availability, including weekends and holidays. Benefits Incentive Plan Medical, Dental, and Vision Insurance Options Company Paid Life Insurance Company Paid Telemedicine Supplemental Life Insurance 401(k) with company match Hotel Room Discounts Earned Wage Access (“on-demand pay”) Company Paid Employee Assistance Program Perks through Benefit Hub Generous Time Off Package The hotel is managed by General Hotels Corporation. General Hotels Corporation is committed to enriching lives through award-winning hospitality. GHC is one of the largest hotel management companies headquartered in the Midwest, with a 60+ year history of providing excellent guest service. We recognize that our associates are the key to our continued success and have a long history of promoting from within. General Hotels Corporation is an equal opportunity employer. We participate in E-Verify to confirm employment eligibility.

The primary responsibility of the Room Inspector is to ensure cleanliness of all guest rooms and maintain standards of hotel. Assist and monitor housekeeping employees in their daily tasks and to inform housekeeping managers of any discrepancies. This position is also required to assist housekeeping managers with housekeeping related duties such as lost and found procedures, answering phones and any other task related to housekeeping, guest service and interaction with housekeeping employees. DUTIES & RESPONSIBILITIES Inspecting all vacant rooms daily in assigned areas and spot checking occupied rooms as needed. Ensure all required amenities and linens are stocked daily in each guest room according to standards. Ensure the guest room is clean according to standards and that required daily cleaning assignments have been completed, as specified by office. Monitor all housekeeping employees and their daily activities while on the floor. Report any issues to housekeeping manager immediately. Assist housekeeping managers with office duties and back of house duties, as needed, including but not limited to, lost and found, shipping and daily offices procedures. Assist in cleaning rooms or laundry if the need occurs. Assist in special projects as assigned such as putting in paperwork, making lists or any other task assigned by management. All training of new room attendants will be done only by a floor supervisor or designated trainer and monitored by housekeeping managers. In the event of the Executive housekeeper and Assistant housekeeper are unavailable, the floor supervisor would run the 8am meeting and also monitor the housekeeping office. Remain positive and helpful when supervising housekeeping employees, always being polite and gracious with requests and/or suggestions for improvement of cleanliness issues. Maintain a friendly and helpful attitude towards guests at all times. Any other task assigned by management.