The Corporate Property Operations Manager is responsible for overseeing the management and maintenance of multiple commercial office parks across the company's portfolio, currently located in Buffalo, Rochester, Denver, Austin, and Dallas-Fort Worth, with additional markets planned. This role requires a strategic leader who can maintain high-quality standards across aging properties while managing capital responsibly. The Corporate Property Manager will elevate our unique operating model, grow into leading a nationwide maintenance team, and develop emerging leaders within the department.
While Sales and Leasing are handled by a separate dedicated department, the Corporate Operations Property Manager plays a critical role in tenant retention and satisfaction by partnering with internal teams and engaging directly with existing and new customers when operational or service issues escalate. This position is based in Buffalo, NY and occasional travel to our other locations will be required.
Key Responsibilities:
●Portfolio Oversight
Support operations and maintenance for multiple commercial office parks across all markets.
Ensure properties are maintained at a high-quality standard that supports leasing and tenant retention efforts.
Develop long-term capital improvement and maintenance plans for aging assets.
● Strategic Planning & Capital Management
Anticipate future property needs and create proactive strategies for renovations and upgrades.
Prioritize capital projects with a focus on ROI and lifecycle cost efficiency.
Collaborate with development and construction teams to align property management strategies with new projects.
● Customer & Tenant Engagement
Partner with the Sales/Leasing department to ensure seamless tenant experiences.
Serve as the escalation point for tenant service concerns, resolving issues with professionalism and urgency.
Build strong relationships with tenants to promote satisfaction and long-term occupancy.
● Leadership & Team Development
Build, mentor, and oversee a growing nationwide team of maintenance professionals.
Identify and develop emerging leaders within the property management function.
Foster a culture of accountability, teamwork, and continuous improvement.
● Operational Excellence
Standardize property management processes across multiple markets while adapting to local needs.
Monitor property performance, including tenant satisfaction, maintenance responsiveness, and budget adherence.
Provide hands-on support and training during market visits.
● Travel & Market Engagement
Conduct site visits across Buffalo, Rochester, Denver, Austin, and Dallas-Fort Worth.
Support regional teams in addressing operational challenges.
● Develop and Promote a Safety Culture
Contribute to the development of our safety program and ensure integration throughout our property management operations.
Knowledge, Skills and Abilities:
●Deep knowledge of commercial property management, building systems, maintenance practices and construction trades.
●Strong financial acumen and ability to manage operating and capital budgets with precision.
●Exceptional leadership and team development skills across dispersed markets.
●Excellent strategic thinking with the ability to balance long-term planning and day-to-day execution.
●Strong communication and relationship management skills with tenants, staff, executives, and cross-functional partners.
●Ability to navigate escalated tenant concerns with professionalism and a service focus.
$107k-179k yearly est. 3d ago
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Assistant General Manager
Ashley | The Wellsville Group
General manager job in Orchard Park, NY
Ready to step up and grow into a retail rockstar? Our Orchard Park, NY showroom is seeking a driven Assistant GeneralManager to dive into sales, guest service, and operations under our GeneralManager's mentorship. You'll train to lead, inspire, and win big, while providing support to keep the team thriving.
If you're eager to learn, coach, and crush it, this is your shot to build a future with Ashley | The Wellsville Group!
What You'll Do:
Learn the Ropes: Shadow management to master sales, operations, and leadership.
Wow Guests: Help deliver standout experiences that keep customers raving.
Energize the Crew: Join team huddles to align and motivate, learning to set the pace.
Coach & Grow: Assist in 1-on-1s to boost associate performance and team vibe.
Solve Problems: Support smart, quick decisions to keep the showroom humming.
Live Our Values: Bring our Vision, Mission, and Values to life every day.
Bridge Locations: Work one shift per week in Johnstown, PA, and cover there during the manager's PTO to build connections and know-how.
Who You Are:
A clear communicator who keeps things sharp and on point.
Quick, reliable, and organized, even in the retail hustle.
A people-person who builds trust and motivates teams.
Ready to lift 75 lbs. with help for product demos.
Flexible for 8-12-hour shifts, including nights, weekends, and holidays.
2-4 years of retail management experience (commission-based a plus).
Associate's or Bachelor's degree preferred, but not required.
Why You'll Love Us:
Pay That Pops: $60k-$65k base + bonuses, hitting $70k-$75k all-in with your wins.
Top-Notch Perks: Health, dental, vision, PTO, 401(k) with match, and killer employee discounts on stylish furnishings.
Growth Galore: Train today, lead tomorrow-we promote from within.
Team Vibes: Join a crew that's exciting, impactful, and fresh, with pros who've got your back.
Ready to Lead the Way?
If you're ready to train, inspire, and grow with our Avon team-we want you!
Compensation details: 60000-65000 Yearly Salary
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$70k-75k yearly 2d ago
Hotel General Manager - Hampton Inn & Suites Buffalo Airport
Manga Hotel Group
General manager job in Cheektowaga, NY
Manga Hotel Group is a private company involved in the acquisition, development and management of high-quality residences and hotels affiliated with prestigious brands such as Hilton, Marriott, Hyatt and Intercontinental Hotels Group. Currently, Manga Hotels owns and operates 34 hotels with over 6,400 rooms across Canada and in the United States with several new properties and developments in the pipeline.
Manga Hotels is dedicated to superior service and growth. With an ethos that excellence goes beyond meeting expectations - we go the extra mile to exceed expectations. Our expertise goes beyond bricks and mortar and guest satisfaction is our number one goal. None of this is possible without a strong team to facilitate and support the company's continued growth.
As Manga Hotels continues to expand, we are actively seeking talented individuals to join our growing team. We are looking for a dynamic, experienced, high energy Hotel GeneralManager who will direct the day-to-day operations and activities and lead the 101-room Hampton Inn & Suites Buffalo Airport.
Responsibilities include, but are not limited to, the following:
Lead and manage hotel operations to maximize profits and achieve the highest level of guest satisfaction.
Understand P&L statements and react with impactful strategies for property success.
Oversee service quality, operational efficiency, guest satisfaction, standards compliance and service and financial measurement.
Direct the leadership team in the development and implementation of hotel-wide strategies.
Create a synergistic leadership team and business environment that consistently delivers positive results and continuously strives to improve results.
Be highly visible and interface with guests on a regular basis to obtain feedback on quality of service levels and overall satisfaction.
Analyze service issues and identify trends. Facilitate the development of creative solutions to overcome obstacles and ensure implementation to continually improve guest satisfaction results.
Review sales goals and strategies to ensure alignment with the brand business strategy and proper pricing and positioning of the property in the market.
Support the sales strategy and encourage leadership team to develop effective revenue management strategies and set goals that will drive the property's financial performance.
Identify operational performance, productivity and efficiency gaps and implement measures to correct those deficiencies.
Responsible for monthly and weekly revenue/expense forecasting.
Participate in preparing annual revenue and expense budgets.
Follow company policies and procedures at all times.
Tour and inspect property on a daily basis and monitor for property cleanliness, safety and security, quality control and exceptional service.
Tour and inspect property on a daily basis and monitor for property cleanliness, safety and security, quality control and exceptional service.
We are looking for a Hotel GeneralManager with at least 5 years of experience at a property with over 120 rooms and Marriott or Hilton experience is preferred.
Job Type: Full-time
Benefits: Dental insurance
Vision insurance
Schedule: Monday to Friday
Weekend availability
Ability to commute/relocate: 4219 Genesee St. Cheektowaga, New York
Work Location: In person
This posting is for an existing vacancy.
$63k-98k yearly est. 11h ago
Area Manager
Viridi
General manager job in Buffalo, NY
Viridi Parente is a disruptive energy company. We deliver solutions to tomorrow's problems, today. We develop and manufacture battery pack technology for mobile and energy storage applications. The result is a better product that outperforms non-renewable. We deliver customer-focused solutions, blending environmentally conscious products with a bottom-line mentality. Viridi is headquartered in Buffalo, NY and is excited to be currently expanding into the Richmond, CA area.
The Role:
We are looking for an
Area Manager
with a genuine passion for excellence and a desire to work in a fast-paced, entrepreneurial company. This position will be responsible for organizing and overseeing the manufacturing of goods. They will be ultimately responsible for the smooth running of a production line(s) and the quality of output, ensuring the delivery of on-time, zero-defect quality products. This position will ensure an efficient and productive manufacturing process that exceeds the customer requirements.
The ideal candidate will have deep know-how in production procedures in addition to the ability to direct personnel towards maximum performance. This leader will be enthusiastic about the opportunity to mentor and teach. They will serve as a role model for lean, continuous improvement, as we continue our cultural transformation.
Job Responsibilities:
Supervise and evaluate the performance of production personnel (quality inspectors, workers, engineers, team leaders, etc.)
Lead and motivate associates by providing guidance and mentorship
Liaise with production manager to formulate objectives and understand requirements
Organize workflow to meet specifications and deadlines
Determine the number of necessary resources (workforce, raw materials, etc.)
Monitor production to identify issues on the line and escalate to appropriate departments
Drive safety, quality, and on-time delivery
Ensure health and safety our prioritized as part of a “safety first” mind set
Keep employees on task and uphold shop rules
Monitor and report out on KPIs
Qualifications:
BS/BA in business administration or relevant field,
preferred
3 to 5 years' experience in a manufacturing environment as a team lead/supervisor, with demonstrated process improvement experience
Desire and ability to serve as a teacher, trainer, mentor, and coach and have a strong knowledge of performance evaluations
Deep knowledge of production management and experience with lean manufacturing.
Understanding of quality standards and health & safety regulations.
Experience in reporting on key production metrics.
Proficient in MS Office and ERP software.
Strong decision-making skills and a results-driven approach.
A basic understanding of AC/DC currents,
strongly preferred
Identification of AC/DC designation and of wire coding,
strongly preferred.
Location:
Buffalo, NY (On-Site)
Physical Requirements:
Ability to lift 40 pounds
Excellent physical stamina
Working Conditions:
Climate-controlled indoor space
Exposure to loud noises and heavy moving equipment
Possible prolonged exposure to blue light from computer screens
Salary:
$85,000 - $115,000 Annually
$85k-115k yearly 3d ago
Plant Operations Manager
Talentrise, An Aleron Company
General manager job in Buffalo, NY
Seeking a Plant Operations Manager to plan, direct, and coordinate manufacturing processes. Oversees day-to-day activities with Engineering team, Production staffing and performance of manufacturing processes. May also act as backup to the Production Manager in their absence.
Duties:
▪Committed to ensuring the achievement of continuous improvement within area of expertise, as well as areas of business in order to remain at the forefront of meeting Company objectives, thus proactively satisfying customers.
▪This position mandates that all required safety classes, trainings, and certifications be completed and maintained within the specific position/department.
▪Is aware of relevance and importance of their activities and how they contribute to the achievement of the quality objectives.
▪This position requires an employee to work their regularly scheduled shift; ability to work overtime and weekends.
▪Must be aware and comply with related ISO/IATF procedures, as applicable.
Process Management
▪Responsible for all internal and external Heat Treating operations, Plating Lines, Plating Lab, Environmental Control and all Surface Finish processes.
▪Analyzes and plans workforce utilization, space requirements and workflow, layout, tooling, and installation of new equipment and fixtures.
▪Confers with planning and Production Control concerning available capacity to ensure efficient production flow.
▪Troubleshoot and resolve problems effectively as they occur in the manufacturing processes.
▪Estimates and communicates production times, staffing requirements, and related costs for management decisions.
▪Notifies and advises stakeholders of production problems or potential concerns.
▪Conducts 'make/buy' decisions on processing (such as heat treat) based on capabilities, cost, and capacity.
▪Determine which quantities of which parts will be outsourced to approved suppliers.
▪Drives regular meetings with outside suppliers to review capacity, quality, and deliveries.
▪Develops, evaluates, and improves manufacturing methods in area of responsibility (AOR).
▪Ensure all process-centric projects are completed on time and within budget.
▪Responsible for researching new technology for AOR directly and through Supervisors and Engineers.
Leadership
▪Drives a culture of continuous improvement for safety, quality, productivity, and work environment.
▪Leads and attends meetings for assigned projects.
▪Communicates major and/or complex situations and actions, internally and externally.
▪Documents and reports on more complex or unique issues and effectively articulates actions and conclusions.
▪Coaches and mentors and indirect reports.
▪Provide professional development goals for direct reports.
▪Establish expectations and clear direction to meet goals and objectives.
▪Conduct thorough employee evaluations. Ensure goals are reviewed with direct reports regularly.
▪Develops and maintains professional working relationships in complex and/or difficult situations.
▪Responsible for ensuring the knowledge in each department within AOR is properly documented and organized.
▪Ensure operations in AOR meet/exceed the town, county, state, and national requirements.
▪Travel may be required to support projects, manage customer issues, provide support for sales, gain product information, resolve customer issues, or attend trade shows.
▪Makes determinations based on facts. Identifies problems, reports potential problems, and assesses options.
▪Remain flexible to meet constantly changing and sometimes opposing demands.
▪This job description in no way states or even implies that these are the only duties
$79k-126k yearly est. 1d ago
General Manager & Principal Engineer
RCM Technologies, Inc. 4.2
General manager job in Amherst, NY
Reports to Executive Management
Full-time Salaried ManagementBuffalo, NY
RCM Thermal Kinetics, a division of RCM Technologies, provides process development, engineering, and supply of technologies and equipment for distillation, evaporation, molecular sieve adsorption, scrubbers, and a wide range of separations technologies. Thermal Kinetics supports multiple industries including renewable energy and chemicals extending through detailed design through commissioning, and startup of process plants, delivering both modular shop-built and field-installed systems. RCM contracts with suppliers and outsources its equipment fabrications to capable shops in various geographies.
RCM is seeking to hire an experienced GeneralManager and Principal Engineer to lead its team in Amherst, NY. RCM Technologies acquired the Thermal Kinetics Engineering company in 2018 to expand its process and industrial engineering capabilities, particularly through technology, patents, and intellectual property. This position requires managing the existing OEM-driven business and transforming a mostly chemical process focused group into a full-service engineering firm. Current core capabilities stem from a portfolio of patents commercialized in the fuel ethanol and renewable energy industries. Core capabilities encompass most of the common separations unit operations as listed previously plus work in crystallization and a few chemical reaction systems.
Position Summary
The GeneralManager is responsible for the overall strategic direction, operational management, and financial performance of Thermal Kinetics business unit. This includes overseeing project delivery, managing client relationships, driving business development, and supervising engineering staff. The manager ensures projects are completed on time, within budget, and to the highest quality standards while also fostering a culture of innovation, safety, and continuous improvement.
Key Responsibilities
Business Transformation & Growth
Develop and execute transformation strategy: Create and implement a comprehensive plan to transition the firm from a primary focus on process engineering to offering a full range of engineering services, including mechanical, electrical, instrumentation, civil/structural, and project management capabilities.
Identify and develop new service lines:
Identify new service opportunities within existing core business and clients.
Promote engineering services for local and regional industrial and chemical sectors.
Operational & Financial Leadership Team Leadership & People Development
Strategic hiring and upskilling: Identify staffing and skill gaps necessary for the transition and develop a strategy to address them. This will involve coordinating with other engineering offices and recruiting experienced engineers from various disciplines and creating professional development programs to cross-train existing staff and build the firm's new capabilities.
Create and implement change management: Communicate the strategic vision and manage the organizational changes required for the transformation. Build a culture that embraces new challenges and fosters collaboration across different engineering disciplines.
Manage operational change: Establish the new internal processes, workflows, and procedures required for a full-service firm, such as integrating multi-disciplinary teams on projects and managing a broader scope of services.Business Development & Client Relations
Represent the firm's new capabilities: Act as the external face of RCM Thermal Kinetics. Represent its expanded capabilities to clients, industry groups, and at conferences to generate interest and new business.
Manage strategic partnerships: Identify and secure partnerships with other firms or contractors to augment capabilities during the transition phase, ensuring the firm can deliver on its new "full-service" promises.
Marketing and Sales: With sales staff direct identification of new market opportunities, grow the client base, and expand the firm's service offerings.
Trade Events and Outreach: With key engineering staff and sales team represent the firm in professional organizations, with clients, and at industry events to build and maintain positive relationships.
Strategic Planning: Develop and execute short-term and long-term strategic business plans to achieve company goals for growth, revenue, and profitability.
Budget and Financial Management: In coordination with the CFO and his team prepare and oversee departmental budgets, manage financial forecasting, and review profit and loss reports.
Project Contracting: Supervise and assist as needed Projects Managers and the Proposal Manager to manage contracts, prepare proposals and bids, and negotiate agreements with clients and partners.
Provide mentorship, coaching, and professional development opportunities to team members to foster growth and improve performance.
Conduct performance reviews, set clear goals, manage resource allocation to maximize team efficiency, and promote professional development and cross-training to build a versatile engineering team.
Recruit, mentor, and cultivate a positive and collaborative work environment that encourages teamwork, high morale, and technical excellence.
Technical & Quality Oversight
Maintain a deep understanding of the firm's technical services and industry trends to guide strategic decisions and drive innovation.
Direct and review engineering designs and changes, ensuring technical accuracy and soundness of methods used by staff.
Oversee quality assurance and quality control (QA/QC) processes for all project deliverables, ensuring the team's work complies with all relevant industry standards, regulations, and safety codes.
Required Qualifications
Bachelor's degree in an engineering discipline (e.g., Civil, Mechanical, Electrical, or related). Master's degree in engineering management or an MBA is preferred.
Minimum 15+ years of progressive experience in an engineering field, including 5-7 years in managerial or leadership roles with P&L responsibility.
Professional Engineering (P.E.) license is required, in addition to proven experience in managing engineering operations, project delivery, and resource allocation.
Demonstrated success in business unit leadership, client development, and organizational transformation.
Expert-level technical knowledge relevant to the firm's specific engineering services.
Proficiency with industry-standard software, such as computer-aided design (CAD) programs, project management software (e.g., MS Project).
Strong analytical skills for evaluating technical information and complex problems.
Skills and Competencies
Leadership: Demonstrated ability to motivate, develop, and direct technical teams.
Communication: Excellent written and oral communication skills to convey complex information to a variety of technical and non-technical audiences.
Problem-Solving: Exceptional critical thinking and decision-making skills to address project-related issues.
Strategic Thinking: Strong ability to build effective relationships with clients, team members, and senior management.
Organizational: Proven ability to manage multiple projects, budgets, and schedules simultaneously.
Client Development: Track record of building and expanding client relationships in industrial and chemical markets.
RCM Technologies, Inc.
RCM Technologies, Inc. (RCMT) is a premier single-source provider of engineering, business and technology solutions. Since 1971, RCMT's core strengths and expertise are a result of decades of delivering operational and engineering excellence across multiple industries such as Healthcare, Aerospace & Defense, Energy, Process & Industrial, Life Sciences, Data and Solutions.
RCM Engineering Services division is a comprehensive Engineering/Architectural design and construction management firm providing clients with total solutions for their project needs. RCM provides the highest quality services in all engineering disciplines to utility, commercial, and industrial customers.
At RCM, we believe the key to success is working with our clients to define the correct technical staff and resources necessary to assure each project phase can be executed within the client's guidelines. This requires technical personnel with a depth of experience in all phases of project execution.
Over 510+ Engineers and Technical Designers on our staff ready to support our clients with their routine and complex engineering needs.
Experienced, multi-discipline project teams offer the full range of comprehensive services necessary to successfully execute all aspects of power delivery, generation, commercial and industrial projects.
Proven project management skills and tools are applied to all tasks to achieve budget and schedule commitments.
Highly responsive, flexible, and cost-effective total solutions consistently delivering results that exceed our customers' expectations.
Competitive Salary offered, along with benefits such as 401k, Stock Purchase Plan, Health, Dental and more. Salary and Title are commensurate with experience.
Equal Opportunity Statement
RCM is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Disclaimer
This job description is intended to describe the general nature and the level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. RCM reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.
$106k-181k yearly est. 4d ago
KFC Restaurant General Manager G135651 - Hamburg [NY]
KFC 4.2
General manager job in Hamburg, NY
Getting Started
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Job you are applying for:
KFC Restaurant GeneralManager
at the following location(s):
G135651 - Hamburg [NY] - Hamburg, NY
Resume Application
View Job Description - KFC Restaurant GeneralManager
Description:
Looking for a rewarding career in the fast-food industry? KBP Foods, a leading franchisee of KFC, is hiring a Restaurant GeneralManager for our growing team. With over 800 locations nationwide, we offer an exciting work environment and numerous opportunities for advancement. As the Restaurant GeneralManager, you will have the chance to lead a team, implement strategies, and make a real impact on the success of our business. Join our team and be part of a company that values its employees and promotes a positive work culture. Apply now and take the first step towards a fulfilling career with KBP Foods.
What's in it for you:
Annual awards trip based on restaurant performance. Top 10 % of GMs in each region attend.
Ability to develop your leadership skills and seek above store level opportunities with our internal leadership development program.
Employee perks such as cell phone discounts; Saving Match Program, Employee Assistance Program through KBP Cares.
Earn your GED for free, college scholarships and free online tuition.
Medical, Dental, Vision benefits and accrued PTO
Free shift meal and an employee discount at our KFC restaurants.
Paid Training
Bonus Program: As a Restaurant GeneralManager, you will be eligible to participate in a Bonus Program, which is paid out every period, based on restaurant performance.
What a day in the life for a Restaurant General Manger can look like:
Control profitability by following cash control/security procedures, maintaining property inventory levels, managing labor, reviewing financial reports, and taking appropriate actions.
Recruit, interview and hire Team Members, Shift Managers and Assistant GeneralManagers.
Coach and train all employees in operational excellence to ensure restaurant success.
Complete inventory counts every other week.
Ensure the restaurant is kept clean, and the team provides an exceptional visit for the guests with friendliness and a quality product.
Requirements:
What you bring to the table:
Minimum 1 year of experience as GeneralManager in food service or retail environment, including Profit & Loss responsibility preferably in quick serve restaurant (QSR).
Managers must be at least 18 years old.
Availability to close the restaurant at least two nights a week.
Ability to lift, carry, stack, push or pull heavy objects. Stand and walk constantly for entire shifts. Maneuver through compact spaces safely and operate restaurant equipment.
What KBP brings to the table:
KBP Foods, a part of KBP Brands is a leading restaurant franchise group with a clear vision: to create a great place to work, a great place to eat, and a great place to own. We're looking for dedicated individuals that align with our core values and are passionate about Diversity, Equity, Inclusion, Belonging (DEIB+), Growth Opportunities, and a Positive Culture.
•Grown to over 1,000 restaurants in 20 years.
Opportunities in 31 states
Over 50% of store leadership has been promoted internally in the last year.
If you are looking to be part of an energetic, entrepreneurial company with countless opportunities for growth - personally, professionally, and financially - then a career with KBP Brands IS the right fit for you.
Additional Info:
Restaurant GeneralManager Employees are entitled to compensation commensurate with skill and experience. The exact compensation will vary based on skills, experience, location, and other factors permitted by law and will be discussed during the hiring process. The expected starting compensation ranges for new hires in this position in various states and jurisdictions are as follows:
State of Maryland: $53,000 to $58,000
State of New York: $55,000 to $60,000
New York City: $65,000 to $70,000
Cincinnati, OH: $54,000 to $58,000
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Disability Accommodation for Applicants
KBP Foods is committed to providing individuals with disabilities with reasonable accommodations in its job application and hiring process. If you have difficulty using our on-line application system because of a disability, you may contact us at the following email address and phone number: ************************ or **************.
This email address is reserved for individuals who require an accommodation due to a disability only. The KBP Foods representative who monitors this email account will not have access to existing profiles in the system and will be unable to provide any application status updates.
$65k-70k yearly 4d ago
Customer Service Manager
Dev 4.2
General manager job in Blasdell, NY
Company DescriptionJobs for Humanity is partnering with Wegmans Food Markets to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or Hard of Hearing, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals. This position is open to candidates who reside in and have the legal right to work in the country where the job is located.
Company Name: Wegmans Food Markets
Job DescriptionSchedule: Full time
Availability: Morning, Afternoon, Evening (Includes Weekends). Shifts end as late as 12:30am
Age Requirement: Must be 18 years or older
Location: Blasdell, NY
Address: 3740 McKinley Pkwy.
Pay: $21 - $22.50 / hour
Job Posting: 12/09/2023
Job Posting End: 01/09/2024
Job ID:R0194690
We're looking for entry-level leaders who are passionate and ready to collaborate, lead, and give their best every day! In this role, your responsibilities will consist of both coordinating and troubleshooting daily activities of our customer service employees, as well as taking part in store management duties and projects. Through these responsibilities you will gain a deep understanding of our values, business measures and operations, experiencing everything from daytime to nighttime hours, often acting as a liaison between different areas of the store. You will be responsible for leading and developing a team of customer service focused team members, ensuring they have the tools and resources to be successful at their jobs. If you love to work in a fast-paced, energetic environment where no two days are the same, then this is the role for you!
What will I do?
Independently manage store operations between daytime and nighttime hours, acting as key leader and liaison among teams and various departments throughout the store; responsible for closing and/or opening the store, as part of a varied schedule that changes on a weekly basis
Partner with department management to prioritize and delegate tasks and ensure the Front End/customer checkout operations runs efficiently, monitoring the business and customer traffic throughout the store, managing the right number of open checkout lanes and running register when necessary to reduce customer wait time
Manage performance of a team of Customer Service employees, providing resources, training, feedback, and development opportunities
Provide Incredible Customer Service to customers and employees alike, acting as a champion throughout the store for our values and standards
Quickly react to situations that arise, partnering with store leadership to problem solve operational challenges
Participate in and/or lead special projects and assignments across the store with the goal of bringing employees together and enhancing the Company culture
Required Qualifications
1 or more years of work experience, preferably in customer service, or a college degree
Computer skills
Proven ability to multi-task and handle interruptions in a fast-paced environment
Preferred Qualifications
Experience leading a team
Ability to quickly learn and adapt to new situations and subject matters
At Wegmans, we've long believed we can achieve our goals only if we first fulfill the needs of our people. Putting our people first and offering competitive pay and a variety of benefits & perks is just the start of what it means to work at Wegmans.
Whether through premium pay for working on Sundays or holidays, offering industry-leading health care coverage and wellness programs to support physical, financial, and emotional well-being, or paid time off (PTO) to help you balance work and life, we've got something for everyone.
And because we care about the wellbeing and success of every person, we recognize each person has their own unique scheduling needs. We're proud to offer flexibility in scheduling so our employees can prioritize what is most important to them. Our large, high-volume stores and 24x7 operations allow for personalized schedules that balance an employee's individual needs with the needs of our business and each department.
Comprehensive benefits*
Paid time off (PTO) to help you balance your personal and work life
Higher premium pay rates for working Sundays or on a recognized holiday
Health care benefits that provide a high level of coverage at a low cost to you
Retirement plan with both a profit-sharing and 401(k) match
A generous scholarship program to help employees meet their educational goals
LiveWell Employee & Family program to support your emotional, work-life and financial wellness
Exclusive discounts on electronics, entertainment, gym memberships, travel and more!
And more!
***Certain eligibility requirements must be satisfied and offerings may differ based upon area or the company and/or position.
For 25 years in a row, our employees have put us on the FORTUNE magazine's list of the 100 Best Companies to Work For . Discover what it means to work for a family-owned, mission-driven, values-based company that believes in caring, respect, empowerment, high standards and making a difference in the community. Because with a family-like atmosphere of shared support, leaders who have your best interest at heart and growth as part of everything we do, Wegmans is the place for you to do what you love-and love what you do.
$21-22.5 hourly 60d+ ago
Customer Service Manager
Zenner & Ritter
General manager job in Buffalo, NY
LANCASTER, NY OFFICE POSITIONS
Be the Best at what you do and Save the Day!
With over 90 years of continuously servicing the Western New York/ Buffalo region we've grown a strong base of loyal clients through delivery of market leading services at the best possible value. This approach allows Zenner & Ritter, Inc. to maintain healthy operations even the leanest times. Our goal is to offer careers, not just “jobs”. Let's Get Right to the Good Part:
What We Offer
Competitive Pay ($50k-55k/year) and an enjoyable team to work with!
Access to Health, Vision, & Dental, Employee Assistance Program, and “Work Perks” Discounts and Health & Wellness within 1 month of starting.
New technology & phones integrated with our best-in-class software
PTO, (upon eligibility), 6 paid holidays, Aflac, (60 days), 401k with company match, (1 year)
Best-in-Industry training, as well as opportunities for advancement.
Come join our team and help us win the day!
The Big Task
You will lead a staff of Customer Services Reps, Dispatchers, and Inside Sales Reps who book and schedule service calls and do whatever is necessary to achieve department booked call and sales goals.
Key Sub Tasks
Lead and train staff on the best ways to convert calls into booked service appointments.
Manage dispatch to ensure the right technicians are matched to every job.
Author and refine call scripts so they're clear, compelling and result in more appointments.
Become an expert of our market, know the customer needs and how best to engage them.
Monitor performance of staff, review recorded calls, advise them on how to promote our services, and prepare actionable data for management meetings and coaching.
Formalize a coaching and training platform that's cost effective and measurable.
Show employees how their individual contributions matter to the company's success.
Ensure sufficient staffing to match the business demand and seasonal spikes.
Desired Skills and Experience
Possess the ability to inspire both personal and professional growth in our team members.
Ability to provide unparalleled customer satisfaction.
Ability to drive team performance to achieve all business goals and objectives.
Be detail oriented and a highly organized multi-tasker with good presentation skills and the ability to convey confident and decisive messages in a fast-paced and goal-driven environment.
Be proficient using a Windows computer, CRM, and Microsoft Office applications (Excel, Word & Outlook).
Zenner & Ritter is one of Western New York's largest residential home services providers with locations in Lancaster and Buffalo.
Ready to apply?
Please use the link / app on this page to apply.
Equal Opportunity Employer
Compensation: $50,000.00 - $55,000.00 per year
About Zenner & Ritter Zenner & Ritter traces its roots to the late 1920's when Charles H. Ritter and his brother, Arthur Ritter, went door-to-door offering to clean coal dust out of duct work and furnaces. Bill Zenner, joined the business as Charles' business partner though shortly after, he left to manage a local hardware store. At that time, the company was well-known as Zenner & Ritter and has kept both names ever since.
Charles H. Ritter grew the company from its humble beginnings into a well-known Buffalo-area heating and cooling business. His son, Charles C. Ritter assumed leadership of the business in the mid 1980's. For nearly 30 years, Charles C. Ritter was the driving force behind the business filling the company and its employees with his own unique combination of expressive communication and efficient service
Sadly, Charles C. Ritter passed away in 2010 leaving Zenner & Ritter in the capable hands of his wife, Barbara Ritter. Today, Barbara and her son Brian Ritter lead what is now the largest residential heating and cooling company in Western NY. To serve the wider needs of its customers, the company recently launched a new residential plumbing division. And to stay in front of the available technology, the company is also growing a green products division which will offer products and services including geothermal heating and cooling, solar heat, and combined micro heat and power systems. Under Barbara and Brian's leadership, the company continues to evolve, but will always remain committed to providing the best prices and the friendliest service anywhere!
*** NOW HIRING *** Zenner & Ritter, Inc. is continuing to grow after over 90 years of operations and is looking to applicants interested in CAREERS, not just a “job.” Our services include heating, air conditioning, plumbing, generator systems, indoor air quality, energy services, mitigation, ductless systems, electrical and more. We are also seeking applicants for management positions, our accounting group, inside and outside sales, customer service staff and other roles to contribute to a winning team. Full-time, part-time and flexible shift scheduling is available.
$50k-55k yearly Auto-Apply 60d+ ago
Manager, Repair Field Operations
Otis Worldwide
General manager job in Buffalo, NY
Country: United States of America Would you like to join a truly international, talent driven company that values Safety, Ethics, Quality, Innovation and Employee Opportunity? Otis Elevator Company is searching for a highly motivated Repair Superintendent to drive productivity and the performance of Repair projects for the branch and customers in the Upstate New York territory. The Repair Superintendent will be responsible for the Repair business, including field operations, customer satisfaction, and overall general business management.
On a typical day you will:
* Lead the performance of field operations for all elevator repair and testing
* Meet project deadlines and all financial performance targets including profit and working capital
* Conduct field education training ensuring that we create and maintain a safe working environment
* Perform field safety audits, jobsite inspections, and develop site safety/logistics plans
* Coordinate all material deliveries and issuing purchase orders
* Develop and maintain professional and productive relationships with co-workers, field employees, clients and others in contact with the job.
* Forecast and schedule labor resources ensuring successful project completion, maintaining customer quality assurance, and improving efficiencies.
* Accurately analyze situations and assist in developing contingencies for estimates
What you will need to be successful:
* 5+ years of elevator industry experience or experience leading field level associates/technicians in a similar industry highly preferred
* Ability to work in a highly team-oriented and dynamic environment
* Candidate must demonstrate strong written and verbal communication skills to effectively develop expectations and relationships with internal and external customers
* Needs to be self-motivated and able to manage many simultaneous projects and responsibilities
* Successful candidate should be very comfortable in a technical environment utilizing Microsoft based computer software
* Strong leadership skills and goal-orientated with strong time management and organizational skills
What's In it For Me / Benefits
* We offer a 401(k) plan with a generous company match and an automatic retirement contribution for your future financial security from day one of your employment, you and your eligible dependents will receive comprehensive medical, prescription drug, dental, and vision coverage.
* Enjoy three weeks of paid vacation, along with paid company holidays
* We provide paid sick leave, employee assistance, and wellness incentive programs to support your well-being.
* Life insurance and disability coverage to protect you and your family.
* Voluntary benefits, including options for legal, pet, home, and auto insurance.
* We offer generous birth/adoption and parental leave benefits, as well as adoption assistance, to support growing families.
* Pursue your educational goals with our tuition reimbursement program.
* Recognize and be recognized! We celebrate service anniversaries and offer spot performance bonus opportunities to show our appreciation.
We will train you intensively in the areas of technology, processes & soft skills and you can exchange ideas with experienced colleagues at any time.
Apply today to join us and build what's next!
If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.
Otis is the world's leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio.
You may recognize our products in some of the world's most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.
When you join Otis, you become part of an innovative global industry leader with a resilient business model. You'll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you'll gain working alongside the best and brightest, keep us connected and on the cutting edge.
We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.
Today, our focus more than ever is on people. As a global, people-powered company, we put people - passengers, customers, and colleagues - at the center of everything we do. We are guided by our values that we call our Three Absolutes - prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here.
Become a part of the Otis team and help us #Buildwhatsnext!
Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at ****************.
Privacy Policy and Terms:
Click on this link to read the Policy and Terms
$73k-133k yearly est. Auto-Apply 3d ago
Site Superintendent
Venergy Group
General manager job in Buffalo, NY
The Site Superintendent is directly responsible for overseeing the operations of a construction site, from planning to completion. The Site Superintendent is responsible for daily scheduling, supervising all activities and tasks, and ensuring the safety and compliance of the site.
Supervisory Responsibilities:
* Project dependent.
Duties & Responsibilities:
* Responsible for the inspection of Contractor or (Sub) Contract operations to ensure compliance with federal, state, and local regulations.
* Maintains healthy relationships with our internal and external clients, including representatives of the VA Hospitals.
* Develops and maintains site logistics plan, in coordination with Project Managers.
* Conducts quality safety inspections.
* Takes on the role of Site Safety while on the project.
* Coordinates site testing and inspection efforts.
* Monitors costs, including labor time and material.
* Manages employees' schedules.
* Prepares and submits Daily Reports to the VA.
* Attends and participates in all project meetings, including subcontractor meetings.
* Conducts weekly safety meetings (Toolbox Talks).
* Performs other related duties as assigned.
Required Skills & Abilities:
* Strong written and verbal communication skills.
* Good math and accounting skills.
* Strong management skills (able to manage multiple crews on multiple projects).
* Strong ability to read drawings and specifications.
* Delegates work appropriately to Site Supervisors.
* Strong decision making and problem-solving skills.
* Excellent time management and organizational skills.
* Must be a self-starter.
* Proficient in Microsoft Office and related construction software's.
* Ability to read construction drawings, specifications, schedules and have strong decision-making skills.
* Ability to supervise multiple trades and maintain quality control of varied government construction projects per plans and specifications provided.
Education & Experience:
* High School Diploma or GED equivalent required, Community College, Trade School or Bachelor's degree in related field preferred.
* Minimum ten (10) years' experience in a superintendent role in commercial construction.
* Experience working with the Veterans Affairs Hospitals, or on Government Projects.
* General Contractor (GC) License and Construction Quality Management (CQM) certification preferred.
* Prior military experience preferred
* OSHA 30-hour certification required.
* First Aid/CPR certification required.
Physical Requirements:
* Prolonged periods sitting at a desk and working on a computer.
* Ability to lift and carry up to 50 pounds.
* Prolonged periods of standing, walking, and working on-site.
* Ability to work in various environmental conditions, including exposure to heat, noise, and dust.
* Manual dexterity and physical stamina for handling tools and equipment
* Travel is required.
Work Environment:
* Work is performed on construction sites.
* Exposure to external weather conditions that can include inclement, heat, and humidity.
* Exposure to construction site environments, including noise, dust, and machinery.
* Reasonable accommodation may be made to enable individuals with disabilities, who are otherwise qualified, to perform the primary functions.
* Use of personal protective equipment (PPE) is required when on-site.
Benefits:
* Health Insurance, paid in part by the Company.
* Supplemental Insurance is available.
* Dental and Vision Insurance is available.
* Long-Term Disability (LTD) Insurance paid by the Company.
* Employee Assistance Program from Guidance Resources for emotional support, work and lifestyle support, and financial resources and legal guidance.
* Company 401(k) plan, with competitive company match.
* 5 paid holidays a year with 2 floating holidays.
* Continuing education and tuition assistance programs to assist in furthering your career with Venergy Group.
* Competitive PTO and Sick time.
* Year-end bonus eligibility based on annual performance reviews.
* Pet Insurance through Nationwide Pet Insurance.
SELECT INPUT METHOD: If a candidate uploads or copies/pastes their resume, there may be instances where the page will freeze or not continue. In this instance, do not attach a resume that is a screenshot or image pasted file. It can produce errors. The following files are permitted.
* .DOC
* .DOCX
* .RTF
* .TXT
* .HTML
* .PDF (Text files only - no images)
Equal Opportunity Employer, including disabled and veterans.
If you want to view the Know Your Rights: Workplace Discrimination is Illegal poster, click HERE
View Company Information
To see other positions, click here.
$70k-106k yearly est. 30d ago
Retail Operator (NY)
Hallmark Management Service Inc.
General manager job in Buffalo, NY
Job Description
Hallmark Management Service is an onsite food service management company providing residential dining service, catering, and retail operations at some locations. Our dining program specializes in made from scratch and made to order meals. Our customers will find a wide variety of fresh salads and soups, deli sandwiches, hot entrees, delicious sides, inspiring accompaniments, homemade desserts and more.
Our values are purposefully simple, we believe in being honest, hardworking, hospitable, and hungry to achieve great things together. These four simple words help us define what is important and how to make good decisions that we can be proud of together.
At Hallmark Management, we offer:
Paid time off
Paid Holidays
Annual opportunities for merit increases
Medical, Dental, Vision Insurance
401K with a company match
Free Meal while working
Free nonskid shoes
Job Related Duties & Responsibilities
Provides quality menu items and food products consistently for all guests by adhering to all recipe and presentation standards
Maintains a clean and organized workspace storing, labeling and rotating product according to our standards
Follows health, safety, and sanitation guidelines for all products in our commercial retail operation
Knows and communicates food allergen information as needed and required
Ability to operate Point Of Sale system and handle money for change
Welcomes every customer personally making eye contact answering any questions they might have regarding the products you are serving
Follows HMS operational policies and procedures, including those for cash handling (where applicable) and guest count reporting
Supports needs for other stations as assigned
Position Requirements:
Background Check/Drug Screen
Ability to work as part of a team
Requires occasional lifting, carrying, pushing, pulling up to 40 lbs.
Requires constant standing and walking
$94k-150k yearly est. 21d ago
Hotel General Manager
Merani Hospitality
General manager job in Niagara Falls, NY
SALARY RANGE:
$80,000-$100,000 annual salary- Based on work experience
Quarterly Bonus Structure
MERANI HOTEL GROUP EMPLOYEE BENEFITS:
Paid Time Off
401K & Employer Match
Health Insurance
Vision Insurance
Dental Insurance
Health Savings Account
Life Insurance
Disability Insurance
Employee Discounts at Hotels and Restaurants
GENERALMANAGER JOB OVERVIEW:
The GeneralManager is responsible for all aspects of operations at the hotel, to day-to-day staff management and guests. He / She should be an ambassador for the brand and your hotel. Provide leadership and strategic planning to all departments in support of our service culture, maximized operations and guest satisfaction. Responsible for managing the Hotels management team (HOD's) and overall hotel targets to deliver an excellent guest experience. A GeneralManager would also be required to manage between profitability and guest satisfaction measures.
REQUIRED EXPERIENCE:
At least 5 years experience as a Hotel GeneralManager or Hotel Assistant GeneralManager.
Extensive experience in the hospitality industry is preferred
Hotel Operations Experience
ESSENTIAL JOB FUNCTIONS:
Oversee the operational functions of the hotel, as per the Organizational chart.
Ensure full compliance to Hotel operating controls, SOPs, policies, procedures, and service standards.
Lead all key property issues including capital projects, customer service and refurbishment.
Responsible for the preparation, presentation and subsequent achievement of the hotel's annual Operating Budget, Marketing & Sales Plan and Capital Budget.
Manage on-going profitability of the hotel, ensuring revenue and guest satisfaction targets are met and exceeded.
Deliver hotel budget goals and set other short- and long-term strategic goals for the property.
Developing improvement actions, carry out costs savings.
A strong understanding of P&L statements and the ability to react with impactful strategies.
Ensure that monthly financial outlooks for Rooms, Food & Beverage, Admin & General are on target and accurate.
Maximizing room yield and hotels / resort revenue through innovative sales practices and yield management programs.
Draw up plans and budget (revenues, costs, etc.) for the owners.
Helping in the procurement of operating supplies and equipment and contracting with third-party vendors for essential equipment and services.
Overseeing and managing all departments and working closely with department heads daily.
Provide effective leadership to hotel team members and managers
Responsible for safeguarding the quality of operations both (internal & external audits).
Responsible for legalization, Occupational Health & Safety Act, fire regulations and other legal requirements.
$80k-100k yearly 6d ago
Business Manager
Parent Network 3.7
General manager job in Buffalo, NY
The Business Manager provides strategic oversight and management of the Business Office as a member of the Parent Network's management team. The Business Manager plans, organizes, and directs Parent Network's financial activities. S/he develops and maintains sound financial practices, working with the Executive Director, the Board's Audit and Finance Committee, and the Board of Directors to prepare the annual budget and ensure that the organization operates within budget guidelines and complies with federal and state mandates for 501(c)(3) organizations.
Qualifications
• BA in accounting or finance; advanced degree preferred.
• Expert understanding of generally accepted accounting principles and procedures and business and administrative practices within nonprofit environments.
• Seven (7+) years of progressively responsible experience managing accounting and financial systems including reporting for diversely funded nonprofit organizations.
• Experience managing and overseeing local, state, and federal government grants and contracts.
• Experience collaborating with senior staff to develop a robust financial management system.
• Excellent technology skills with finance and accounting management software (QuickBooks, Microsoft Office (including Word, Excel, PowerPoint, and Outlook), Google Apps for Business (Gmail, Docs/Drive), databases, and mobile tools. Experience with Salesforce is a plus.
• Strong written and oral communication and presentation skills, with the ability to communicate effectively at all levels of the organization.
• Excellent analytical and organizational skills
• Collaborative work style with demonstrated leadership ability in a flexible, team-oriented environment.
Additional Information
Full time position
$85k-137k yearly est. 1d ago
District Manager -W1909
OSL Retail Services Corporation
General manager job in Niagara Falls, NY
DISTRICT MANAGER
At OSL Retail Services, we believe people are the heart of everything we do, and it is an exciting time to be part of something special! Our momentum is growing, and is fueled by innovation, collaboration, and a shared entrepreneurial spirit that drives real results. Founded in 2012 in Mississauga, Ontario, OSL delivers customized sales solutions in retail, direct sales, and customer acquisition, all built on a foundation of integrity, respect, and passion. Our culture thrives on connection, purpose, and growth. If you're looking for a place where your talents are valued, your ideas matter, and your career can grow, we'd love to meet you.
Where You'll Make an Impact -
As the District Manager, you'll inspire our in-store teams to operate to perfection, shift sales into high gear, and make every customer feel like a VIP. You also have an entrepreneurial spirit and a proven record in developing business targets and employees.
Put your Skills into Motion by -
Managing, developing and energizing your dedicated district of prime retail locations, reporting directly to the Regional Sales Director
Supercharge sales by recruiting, training, assigning, scheduling, coaching, and mentoring your district's awesome sales team
Creating game-changing strategies for high-performing and underperforming locations
Managing staffing levels at all locations
Following procedures for on-boarding and off-boarding all employees as outlined by Operations and Human Resources
Visiting stores in person to build face-to-face relationships and ensure everyone following policy
Leading by example with integrity and professionalism to create a collaborative, open-door, team-first culture
What You Bring to The Table -
Amazing communication and presentation skills, as well as great people skills to train, motivate and manage a team
Strong management, coaching, and leadership experience at a retail organization
A minimum of 3 years of multi-unit experience
Ability to strategically recruit, select and hire awesome, super-driven team members including team leads and sales associates, along with a sound people management strategy
Powerful organization and planning skills to schedule people and manage urgent priorities in real time and in a detail-focused and results-driven way
Strong understanding of the fundamentals of recruitment, human resources, coaching, performance management and state/local employment standards.
A track-record of taking sales and service to a new level while keeping operational standards sky high
Proven ability to manage district fiscal budgets, forecast sales and retail metrics
Computer smarts, including Microsoft Office (Word, Excel, Outlook)
Flexibility to work beyond traditional business hours, including holidays, evenings and weekend, as needed (We believe in balance, but also going the extra mile when necessary!)
Let's Talk Perks?
Generous time off: Start with 3 weeks of vacation, plus extra flex days to recharge.
Comprehensive benefits package: Includes medical, dental, vision, health spending account, and Teladoc virtual care.
Retirement support: Company-sponsored 401K plan to help build your financial future.
Fully Remote: Work where you're most productive-no commute required.
Top-tier tools: Best-in-class systems and equipment so you can do your best work.
OSL Cares: Opportunities to give back through community and charity initiatives.
WE at OSL: Supporting women's empowerment and leadership.
Career growth: Ongoing training, development, and programs to help you advance.
Award-winning culture: Proud to be one of Canada's Best Managed Companies for 8 years running - now a Platinum Club member.
Invested in you: Structured employee development programs designed to help you thrive.
Perks & Discounts: Enjoy savings on electronics, fitness memberships, and more through exclusive employee programs.
Culture & Connection: Stay engaged with regular company-wide town halls, team-building events, etc.
Committed to Sustainability: We take environmental responsibility seriously by partnering with certified electronic recycling organizations to reduce our ecological footprint.
Internal candidates must meet the following criteria:
6 months in current position
Meeting all performance expectations
Discuss with their Manager prior to applying for the position.
Ready to bring your talent to a team where your impact matters? Apply today - we can't wait to meet you!
We thank all interested applicants; however, only qualified candidates will be contacted. This position requires the successful completion of a criminal background check. OSL is committed to an inclusive workplace that does not discriminate against race, nationality, religion, age, marital status, physical or mental disability, sexual orientation, gender, or gender identity. We believe in diversity and encourage any qualified individual to apply.
Disclaimer: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this job. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
$82k-135k yearly est. Auto-Apply 12d ago
District Manager -W1909
OSL Retail
General manager job in Niagara Falls, NY
DISTRICT MANAGER At OSL Retail Services, we believe people are the heart of everything we do, and it is an exciting time to be part of something special! Our momentum is growing, and is fueled by innovation, collaboration, and a shared entrepreneurial spirit that drives real results. Founded in 2012 in Mississauga, Ontario, OSL delivers customized sales solutions in retail, direct sales, and customer acquisition, all built on a foundation of integrity, respect, and passion. Our culture thrives on connection, purpose, and growth. If you're looking for a place where your talents are valued, your ideas matter, and your career can grow, we'd love to meet you.
Where You'll Make an Impact -
As the District Manager, you'll inspire our in-store teams to operate to perfection, shift sales into high gear, and make every customer feel like a VIP. You also have an entrepreneurial spirit and a proven record in developing business targets and employees.
Put your Skills into Motion by -
* Managing, developing and energizing your dedicated district of prime retail locations, reporting directly to the Regional Sales Director
* Supercharge sales by recruiting, training, assigning, scheduling, coaching, and mentoring your district's awesome sales team
* Creating game-changing strategies for high-performing and underperforming locations
* Managing staffing levels at all locations
* Following procedures for on-boarding and off-boarding all employees as outlined by Operations and Human Resources
* Visiting stores in person to build face-to-face relationships and ensure everyone following policy
* Leading by example with integrity and professionalism to create a collaborative, open-door, team-first culture
What You Bring to The Table -
* Amazing communication and presentation skills, as well as great people skills to train, motivate and manage a team
* Strong management, coaching, and leadership experience at a retail organization
* A minimum of 3 years of multi-unit experience
* Ability to strategically recruit, select and hire awesome, super-driven team members including team leads and sales associates, along with a sound people management strategy
* Powerful organization and planning skills to schedule people and manage urgent priorities in real time and in a detail-focused and results-driven way
* Strong understanding of the fundamentals of recruitment, human resources, coaching, performance management and state/local employment standards.
* A track-record of taking sales and service to a new level while keeping operational standards sky high
* Proven ability to manage district fiscal budgets, forecast sales and retail metrics
* Computer smarts, including Microsoft Office (Word, Excel, Outlook)
* Flexibility to work beyond traditional business hours, including holidays, evenings and weekend, as needed (We believe in balance, but also going the extra mile when necessary!)
Let's Talk Perks?
* Generous time off: Start with 3 weeks of vacation, plus extra flex days to recharge.
* Comprehensive benefits package: Includes medical, dental, vision, health spending account, and Teladoc virtual care.
* Retirement support: Company-sponsored 401K plan to help build your financial future.
* Fully Remote: Work where you're most productive-no commute required.
* Top-tier tools: Best-in-class systems and equipment so you can do your best work.
* OSL Cares: Opportunities to give back through community and charity initiatives.
* WE at OSL: Supporting women's empowerment and leadership.
* Career growth: Ongoing training, development, and programs to help you advance.
* Award-winning culture: Proud to be one of Canada's Best Managed Companies for 8 years running - now a Platinum Club member.
* Invested in you: Structured employee development programs designed to help you thrive.
* Perks & Discounts: Enjoy savings on electronics, fitness memberships, and more through exclusive employee programs.
* Culture & Connection: Stay engaged with regular company-wide town halls, team-building events, etc.
* Committed to Sustainability: We take environmental responsibility seriously by partnering with certified electronic recycling organizations to reduce our ecological footprint.
Internal candidates must meet the following criteria:
* 6 months in current position
* Meeting all performance expectations
* Discuss with their Manager prior to applying for the position.
Ready to bring your talent to a team where your impact matters? Apply today - we can't wait to meet you!
We thank all interested applicants; however, only qualified candidates will be contacted. This position requires the successful completion of a criminal background check. OSL is committed to an inclusive workplace that does not discriminate against race, nationality, religion, age, marital status, physical or mental disability, sexual orientation, gender, or gender identity. We believe in diversity and encourage any qualified individual to apply.
Disclaimer: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this job. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
$82k-135k yearly est. Auto-Apply 13d ago
District Manager -W1909
OSL Retail Services
General manager job in Niagara Falls, NY
DISTRICT MANAGER
At OSL Retail Services, we believe people are the heart of everything we do, and it is an exciting time to be part of something special! Our momentum is growing, and is fueled by innovation, collaboration, and a shared entrepreneurial spirit that drives real results. Founded in 2012 in Mississauga, Ontario, OSL delivers customized sales solutions in retail, direct sales, and customer acquisition, all built on a foundation of integrity, respect, and passion. Our culture thrives on connection, purpose, and growth. If you're looking for a place where your talents are valued, your ideas matter, and your career can grow, we'd love to meet you.
Where You'll Make an Impact -
As the District Manager, you'll inspire our in-store teams to operate to perfection, shift sales into high gear, and make every customer feel like a VIP. You also have an entrepreneurial spirit and a proven record in developing business targets and employees.
Put your Skills into Motion by -
Managing, developing and energizing your dedicated district of prime retail locations, reporting directly to the Regional Sales Director
Supercharge sales by recruiting, training, assigning, scheduling, coaching, and mentoring your district's awesome sales team
Creating game-changing strategies for high-performing and underperforming locations
Managing staffing levels at all locations
Following procedures for on-boarding and off-boarding all employees as outlined by Operations and Human Resources
Visiting stores in person to build face-to-face relationships and ensure everyone following policy
Leading by example with integrity and professionalism to create a collaborative, open-door, team-first culture
What You Bring to The Table -
Amazing communication and presentation skills, as well as great people skills to train, motivate and manage a team
Strong management, coaching, and leadership experience at a retail organization
A minimum of 3 years of multi-unit experience
Ability to strategically recruit, select and hire awesome, super-driven team members including team leads and sales associates, along with a sound people management strategy
Powerful organization and planning skills to schedule people and manage urgent priorities in real time and in a detail-focused and results-driven way
Strong understanding of the fundamentals of recruitment, human resources, coaching, performance management and state/local employment standards.
A track-record of taking sales and service to a new level while keeping operational standards sky high
Proven ability to manage district fiscal budgets, forecast sales and retail metrics
Computer smarts, including Microsoft Office (Word, Excel, Outlook)
Flexibility to work beyond traditional business hours, including holidays, evenings and weekend, as needed (We believe in balance, but also going the extra mile when necessary!)
Let's Talk Perks?
Generous time off: Start with 3 weeks of vacation, plus extra flex days to recharge.
Comprehensive benefits package: Includes medical, dental, vision, health spending account, and Teladoc virtual care.
Retirement support: Company-sponsored 401K plan to help build your financial future.
Fully Remote: Work where you're most productive-no commute required.
Top-tier tools: Best-in-class systems and equipment so you can do your best work.
OSL Cares: Opportunities to give back through community and charity initiatives.
WE at OSL: Supporting women's empowerment and leadership.
Career growth: Ongoing training, development, and programs to help you advance.
Award-winning culture: Proud to be one of Canada's Best Managed Companies for 8 years running - now a Platinum Club member.
Invested in you: Structured employee development programs designed to help you thrive.
Perks & Discounts: Enjoy savings on electronics, fitness memberships, and more through exclusive employee programs.
Culture & Connection: Stay engaged with regular company-wide town halls, team-building events, etc.
Committed to Sustainability: We take environmental responsibility seriously by partnering with certified electronic recycling organizations to reduce our ecological footprint.
Internal candidates must meet the following criteria:
6 months in current position
Meeting all performance expectations
Discuss with their Manager prior to applying for the position.
Ready to bring your talent to a team where your impact matters? Apply today - we can't wait to meet you!
We thank all interested applicants; however, only qualified candidates will be contacted. This position requires the successful completion of a criminal background check. OSL is committed to an inclusive workplace that does not discriminate against race, nationality, religion, age, marital status, physical or mental disability, sexual orientation, gender, or gender identity. We believe in diversity and encourage any qualified individual to apply.
Disclaimer: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this job. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
$82k-135k yearly est. Auto-Apply 14d ago
Business Transformation Manager - WAM, Wealth Management
EY Studio+ Nederland
General manager job in Boston, NY
At EY, we're all in to shape your future with confidence.
We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.
Business Transformation, WAM, Wealth Manager
EY is a leader in serving the global financial services marketplace and the only professional services firm with a separate business unit dedicated to the financial services industry - the Financial Services Organization (FSO). Our focused model and bold ambition have put us at the center of the events that continue to reshape and redefine our industry, working side by side with a range of clients from our most venerable institutions to dynamic new entrants across Banking and Capital Markets, Wealth and Asset Management and Insurance. Our purpose is to help build a financial services industry in which financial institutions are trusted and flourish, and the global economy is healthy, growing and secure. If you have a passion for rallying together to solve complex challenges, then come join our dynamic FSO team!
The opportunity
As a Wealth Management Consultant, you will play an integral role in shaping the future of wealth management for our clients and our firm. You will lead transformative projects that blend strategic consulting expertise with deep industry knowledge, driving operational excellence and performance improvement across diverse, complex engagements. Leveraging methodologies from wealth management, you will analyze market trends, identify disruptive opportunities, and craft holistic solutions that address our clients' most pressing challenges.
Your passion for the wealth management industry will be central as you build meaningful relationships with senior stakeholders, inspire cross-functional teams, and foster a culture of innovation and continuous improvement. You will champion client interests, ensuring that each project not only delivers measurable impact but also strengthens our reputation as trusted advisors.
Skills and attributes for success
Strong communication, facilitation, and presentation skills
Ability to manage and establish trusted relationships with senior client stakeholders
Demonstrate the ability to effectively perform in cross-functional teams
Understanding our clients' unique ambitions and needs and referring them to colleagues in other teams and areas to broaden our business relationships where possible
Drive high-quality work products within expected time frames and on budget
Project delivery skills including the ability to scope/size a project, manage a team with the appropriate skill set, provide subject matter experience, and manage in the delivery of an engagement workstream
To qualify for the role you must have
A bachelor's degree in business, finance, accounting, computer science, engineering, or a related field; MBA or MS degree preferred
3+ years of consulting, industry and/or service provider experience
5-9 years of relevant experience. Preferred experience includes
2+ years of experience in a Wealth Management industry role (business, operations, or IT)
Performance Improvement / Operations experience
Project Manager / Work stream lead experience
Strong written and verbal communication, presentation, client service and technical writing skills, coupled with a strong interest in further developing industry and deep content knowledge in the wealth management area
Experience leading technology-enabled business transformations and experience with Agile, including, but not limited to, business requirements, user experience design, product testing, project management, etc.
Process improvement mindset going above and beyond to identify operational inefficiencies and taking steps to improve processes and automating repetitive tasks
Ability to lead and drive strategic initiatives; synthesize complex information into clear, concise findings tailored for executive-level audiences and decision-makers.
Project planning, status reporting, RAID logs, Business Process Reviews, requirement gathering, process flows, wealth management operations, data management, etc. experience
Ability to research client inquiries and emerging issues, including regulations, industry practices, and new technologies
A willingness to work in person (EY office and/or client site) 3 days a week
A willingness to travel to meet client needs and a valid driver's license and passport required
Proficiency in MS Office, particularly PowerPoint and Excel
What We Look For
We're interested in highly motivated, talented individuals with a strong willingness to think outside the box. You can expect plenty of autonomy in this role, so you'll need the drive to take initiative and seek out opportunities to improve our current relationships and expand our business in the evolving market. If you're passionate about consulting and ready to take on some of our clients' most complex issues, this role is for you.
What we offer you
At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more.
We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $128,400 to $235,300. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $154,000 to $267,400. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.
Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
Are you ready to shape your future with confidence? Apply today.
EY accepts applications for this position on an on-going basis.
For those living in California, please click here for additional information.
EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.
EY | Building a better working world
EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.
Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.
EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.
EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at **************************.
$76k-137k yearly est. 60d+ ago
General Manager - Batavia Towne Center
The Gap 4.4
General manager job in Batavia, NY
About Old Navy Forget what you know about old-school industry rules. When you work at Old Navy, you're choosing a different path. From day one, we've been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season.
We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we're family.
About the Role
As the GeneralManager, you are responsible for leading your team to deliver a profitable store business plan. You ensure your store achieves all key metrics and is meeting or exceeding goals. You are the link between the brand vision and how it comes to life in your store. You drive profitable sales growth through all aspects of the store to include, Customer Operations, Merchandising, Product Operations, and talent development. As the GeneralManager, you will teach and coach behaviors to your store team that delivers a best in class customer experience.
What You'll Do
* Analyzes results, identifies opportunities and makes decisions in collaboration with the leadership team to drive key performance indicators
* Drive profitable sales through forecasting and scheduling
* Manages store budget for daily operations in support of the P&L
* Builds highly productive teams through sourcing, selecting and developing people
* Accountable for team performance through coaching and feedback.
* Teaches and trains to build capabilities.
* Leads the implementation and execution of all Standard Operating Procedures and initiatives
* Creates an inclusive environment
* Implements action plans to maximize efficiencies and productivity
* Performs Service Leader duties
* Represents the brand and understands the competitors
* Promotes community involvement
* Leverages OMNI to deliver a frictionless customer experience
* Ensures all compliance standards are met
Who You Are
* 3-5 years of retail experience leading others
* College degree or equivalent experience preferred
* Demonstrated ability to deliver results
* Ability to effectively communicate with customers and employees
* College degree preferred
* Ability to maneuver around sales floor, stock room, and office; work around and with chemicals; lift/carry up to 30 lbs.
* Ability to work a flexible schedule, including travel, to meet the needs of the business including nights, weekends, holidays
* Ability to travel as required
* Business Acumen skills
* Established time management skills
* Strong planning and prioritization skills
Benefits at Old Navy
* Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
* One of the most competitive Paid Time Off plans in the industry.*
* Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.*
* Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.*
* Employee stock purchase plan.*
* Medical, dental, vision and life insurance.*
* See more of the benefits we offer.
* For eligible employees
Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.
Salary Range: $50,200 - $69,000 USD
Employee pay will vary based on factors such as qualifications, experience, skill level, competencies and work location. We will meet minimum wage or minimum of the pay range (whichever is higher) based on city, county and state requirements.
$50.2k-69k yearly 56d ago
Retail Store Manager BATAVIA | Lewiston Rd
Imobile 4.8
General manager job in Batavia, NY
Arch Telecom's Retail Store Manager (RSM) work as the leader of a Retail Team to bring the brand to life. They live and breathe the brand and Arch Telecom's Core Values. Our RSM's are leading by example as brand ambassadors, they create energy and excitement around our products and services. They demonstrate how to thrive in a fast-paced fun environment where customer needs are their first focus. They immerse themselves in meaningful connections with our customers by building new and deepening existing relationships. Their expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions.
What you'll do in your role?
Lead by example, demonstrating all the things it takes for your team to head to the top:
* Demonstrate how to help customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store
* Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.
* Ensure your store meets or exceeds sales goals, and that means overseeing all store functions, from sales and inventory to the implementation of new store programs and initiatives.
* Lead by example, selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories to up and coming Internet of Things (IOT) devices.
* Finally, you'll make sure your store is always at its best!
Approaching service and sales needs with patience, honesty and empathy.
Become proficient in the use of digital tools designed to enhance interactions and onboarding to actively demonstrate:
* How our ever-expanding coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network!
* Why plans and services will let our customers live unlimited, feel the love, stay connected and go further.
* How we're redefining how wireless is done, down to device and account inspection, review and troubleshooting.
Complete trainings on in-store experience, new skills and processes, knowledge of systems and reference resources.
Build relationships with and partner with employees across channels, including business and customer service to:
* Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.
* Successfully identify and handoff small business leads.
* Develop strong peer relationships where we are all accountable for the company's success.
* Be willing to have a good time while providing first class customer experience
The ideal candidate will bring:
* Leadership!
* Competitive drive and demonstrates the confidence to succeed in a fast-paced sales environment.
* Willingness to lead your team, sharing best practices, while serving customers and providing resolutions to issues.
* Being effective with operational, financial and performance management.
* Amazing communication skills, to your team and customers.
* Prior wireless sales experience.
What's in it for you?
* Employee Stock Ownership Program (ESOP)
* Competitive salary pay
* Bonus earnings
* Automatic raises when reaching attainable milestones
* Exciting opportunities for career advancement
* A culture of care & excellence
* Health Benefits for Full Time Employees
What "must haves" do you need?
* Be at least 18 years of age
* Wireless sales experience
* High school degree or GED
* Ability to stand for long periods of time
* Ability to lift objects weighing up to 25lbs
* Reliable transportation
* Full Time (45 hours) availability
Diversity & Inclusion is a foundational principle of Arch Telecom. Embracing a diverse workforce is a significant contributor to our success as an organization. Employees with diverse perspectives, backgrounds, and experiences allow us to better reflect the communities whom we serve and result in a superior customer and employee experience. We embrace the diversity that makes our employees unique, and we welcome everyone to our team. YOU BE YOU!
Apply Now: *******************
Inquiries: **************************
How much does a general manager earn in Buffalo, NY?
The average general manager in Buffalo, NY earns between $46,000 and $158,000 annually. This compares to the national average general manager range of $40,000 to $126,000.
Average general manager salary in Buffalo, NY
$86,000
What are the biggest employers of General Managers in Buffalo, NY?
The biggest employers of General Managers in Buffalo, NY are: