Travel Plaza QSR General Manager - Flexible Schedules
Applegreen USA Welcome Centers Central Services
General manager job in Wilmington, DE
A leading travel plaza operator in Wilmington, DE is seeking a GeneralManager to oversee the operations of a quick service restaurant. This role includes managing day-to-day activities, leading a team to achieve financial targets, and ensuring compliance with brand standards. The ideal candidate has at least 2 years in a supervisory position within the QSR industry, a high school diploma, and possesses strong leadership and customer service skills. Flexibility to work various shifts is essential. Competitive perks and benefits offered.
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$53k-103k yearly est. 2d ago
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General Manager, Home Secured Lending
Best Egg, Inc. 4.3
General manager job in Wilmington, DE
Best Egg, a financial technology platform developed by Marlette Holdings, is on a mission to inspire confidence by providing simple, personalized, and accessible solutions to help people overcome everyday financial challenges. Best Egg combines deep banking expertise, strong customer understanding, and advanced technology to deliver digital financial products and experiences that are relevant, efficient, and human-centered.
Since its founding in 2013, Best Egg has helped more than 1.6 million unique customers access credit, lending over $30 billion through a suite of flexible financial products that empower people to confidently manage their everyday finances. Headquartered in Wilmington, DE, Best Egg has grown to more than 500 employees and operates at scale with a strong foundation of financial stability-having been profitable since 2017.
Customers trust and love Best Egg, reflected in its 95% customer satisfaction rating, A+ rating with the Better Business Bureau, and 4.6-star rating on Trustpilot with more than 9,000 reviews. The company continues to expand its offerings, including new home-secured lending products designed to empower consumers in rebuilding and growing their financial health.
Best Egg fosters a culture that puts people first, creates clarity, gets things done, delivers with heart, and listens to its customers. Teams are encouraged to collaborate openly, communicate transparently, and act with urgency and empathy to deliver meaningful impact for customers and colleagues alike. With a large total addressable market of more than 100 million U.S. consumers with limited savings, Best Egg is well‑positioned to continue leading in financial confidence and innovation.
The company has won multiple awards from Top Work Places including: Top Work Places for Financial Services, four years in a row for Top Work Places in Delaware and several cultural awards including Appreciation, Clued‑In Leaders, Communication, Empowering Employees and Innovation.
Best Egg recently announced an agreement to be acquired by Concord with the transaction Expected to close in Q2, 2026. Until then, Best Egg continues to operate independently, maintaining its focus on empowering people to confidently manage their finances.
Reporting Relationship
Bobby Ritterbeck serves as the President of Best Egg, where he is responsible for leading the company's Lines of Business, Product, and Insights organizations. Under his leadership, Best Egg continues to expand its suite of innovative financial products-driving growth across unsecured loans, secured lending, credit card, and emerging product verticals.
Bobby co‑founded Best Egg and has lead the building of Best Egg's customer‑centric mission and culture. His strategic vision focuses on delivering simple, transparent, and accessible credit solutions that meet the evolving needs of consumers while driving sustainable business growth.
Opportunity
Best Egg successfully launched its Home Secured Lending product, expanding its secured credit product portfolio to help customers access affordable borrowing solutions backed by home equity. With strong early traction and significant market potential, the company is now focused on scaling and optimizing this business line to drive sustained growth and profitability. The GeneralManager (GM), Home Secured Lending will serve as the strategic and operational leader responsible for expanding the product's reach, enhancing performance, deepening customer engagement, and evolving the offering to meet diverse consumer needs.
This leader will oversee all aspects of the business-including product strategy, design, launch, growth, and P&L management. The GM will leverage deep expertise in consumer credit, home lending, and digital innovation to create a market‑leading experience that differentiates Best Egg in the rapidly evolving home‑secured lending landscape. This is a rare opportunity to shape the direction of a high‑potential product backed by the resources and culture of a fast‑growing FinTech.
Location
Preference for Wilmington, DE. Open to remote candidates with regular travel to Wilmington.
Responsibilities
Accountable executive for the Home Secured Loan P&L - including setting revenue goals, managing investments, and optimizing costs.
Define the product strategy and customer experience - Develop a 3+-year vision aligned with Best Egg's broader strategic goals.
Design a digital‑first low‑friction customer experience that differentiates Best Egg from traditional home equity lending.
Adjust strategy dynamically based on market performance, competitive trends, and data insights.
Leverage customer insights and design thinking to define a differentiated value proposition across multiple customer segments.
Identify and prioritize expansion opportunities such as HELOCs, home improvement loans, and hybrid lending products.
Launch and operationalize the business.
Create end to end customer journeys - from application and underwriting to servicing and repayment.
Lead go‑to‑market strategy, including MVP definition, launch timelines, and multi‑state rollout.
Build or partner to establish infrastructure for underwriting, collateral valuation, title verification, closing and servicing.
Develop multi‑year forecasts and manage key financial and operational KPIs.
Collaborate with Marketing, Credit, and Capital Markets to refine acquisition, pricing, and loan funding strategies.
Partner with legal, compliance, and operations to ensure adherence to all applicable regulations and state‑specific requirements.
Collaborate with Capital Markets and Investor Relations to align product features and risk profiles with investor expectations.
Determine appropriate resource allocation (dedicated vs. shared, internal vs. vendor).
Lead a high‑performing cross‑functional leadership team across Product, Risk, Marketing, Operations, and Technology.
Foster a culture of collaboration, innovation and accountability.
Mentor and empower team members to operate with ownership, speed and excellence.
Manage external stakeholder relationships.
Build and maintain relationships with partner banks, servicers, and compliance advisors.
Serve as an external advocate for Best Egg's Home Secured Lending initiative, enhancing brand credibility in the market.
Successful Candidate
Education
Bachelor's degree required; MBA or advanced degree preferred.
Professional Experience
10+ years of experience in consumer lending, preferably in mortgage, HELOC, or home equity products.
Proven success in P&L ownership and launching or scaling secured lending products.
Deep knowledge of lending regulations and compliance across secured consumer credit.
Experience digitizing manual lending processes, such as title verification and closing workflows.
Strong experience managing third‑party vendors and complex partner ecosystems.
Skill Set
Strategic Thinking & Execution: Ability to set a bold vision and translate it into a scalable, operationally sound business model.
Customer Obsession: Designs empathetic, data‑driven solutions that simplify and enhance the customer experience.
Leadership & Influence: Inspires and aligns cross‑functional teams through clarity, purpose, and enthusiasm.
Entrepreneurial Drive: Acts decisively and resourcefully in building new business capabilities from the ground up.
Regulatory Acumen: Navigates complex compliance environments confidently and strategically.
Analytical Rigor: Uses data‑driven insights to guide performance optimization and continuous improvement.
Resilience & Adaptability: Thrives amid ambiguity with a bias toward action, iteration, and progress.
$250,000 - $290,000 a year
In addition to semi‑monthly salary payments, this position is also eligible for an annual incentive bonus based on individual and company performance. Yearly incentive bonus target 40% of base salary. This position may also be eligible for a long‑term cash incentives.
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$66k-110k yearly est. 2d ago
Front Line Manager
Carmax 4.4
General manager job in Newark, DE
At CarMax, all new managers complete a structured four-month training program to ensure they are prepared to succeed in their new role. The Front-Line Manager in Training is a training and development program designed to give a new CarMax manager the tools they need to assume the role of a Front-Line Manager within the Service Operations department. All Front-Line Managers in Training must successfully complete the training program before taking on the role of a Front-Line Manager.
Training includes learning the following:
• Roles and responsibilities of functional areas within Service Operations
• End to end production process including inventory management, cosmetic and mechanical repair
• Fundamental management skills of leaders at CarMax through our Management Development Program
Upon successful completion of the Front-Line Manager in Training Program, the new Manager will be placed in one of the following roles: Flow Mechanical Manager, Flow Cosmetic Manager, Flow Supply Manager, Inventory Manager, or Service Manager.
Principle Duties & Responsibilities:
Ability to demonstrate learnings throughout the training program
Support the execution of store procedures and processes
Successfully complete the Management Development Program
Qualifications:
3+ Years of experience as a Manager experience preferred
Work through and manage a team to achieve goals
Read, interpret and transcribe data in order to maintain accurate records
Demonstrate the ability to multi-task
Speak and listen effectively in working with customers/associates, both in person and over the phone
Demonstrate computer skills with a variety of common and proprietary software
Possess a valid Driver's License
Working Conditions:
Combination of indoor and outdoor work environment; may include working in noisy situations and/or inclement weather conditions.
Requires walking or standing for extended periods of time.
Variety of work schedules with shifts that may include nights, weekends, and holidays
Occasional travel to other work locations
Follow all CarMax, state and federal policies, rules and regulations, including, but not limited to: O.S.H.A., and EPA, Personal Protective Equipment, proper waste disposal in required areas, attendance, Asset Protection, Integrity and Standards of Professional Appearance
Wears CarMax clothing (acquired through the company store) at all times while working in the store
$38k-46k yearly est. 5d ago
General Manager
Crunch Fitness 3.9
General manager job in Wilmington, DE
Here We GROW Again! Are you a potential Club GeneralManager and ready to leave average in the past? Be a part of one of the greatest growth stories ever told in the fitness industry. With over 45 locations currently and even more planned, our GeneralManager position offers a tremendous opportunity for growth & career advancement.
Looking to combine work, fitness and fun? Crunch Fitness is looking for energetic, enthusiastic people that are passionate about health and fitness to join our team. Working at Crunch is more than a job, it's an opportunity to inspire others to reach their fitness goals. Our “No Judgments” philosophy attracts a diverse and welcoming group of professionals and makes Crunch an amazing company to work for.
Responsibilities
Responsibilities include driving revenue, leading and developing a high-performing sales team, hiring and training staff, and generating leads through local outreach initiatives to support club growth.
Qualifications
A record of success in driving revenue
Minimum of 3 years of sales experience
Minimum of 1-2 years managing a team of 7-10 employees
The ability to hire, train, & develop a highly effective sales team
Ability to generate leads through local outreach initiatives
Competitive personality with a desire to win
A desire for personal/professional growth
Team oriented individual
Outgoing personality
Organized and professional
Efficient and effective communication skills
Benefits
401(k) matching
Bonus based on performance
Competitive salary
Dental insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
The Ways You Benefit
Competitive salary
Ability to bonus every month
401K after 1 year
Health benefits
Exciting team environment
Growth opportunity in a rapidly growing company
Free Crunch Fitness membership
If you're ready to stop looking for a job and ready to begin a CAREER then now is the time to contact Crunch!
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$34k-44k yearly est. 1d ago
Salon Manager
Regis Haircare Corporation
General manager job in Wilmington, DE
We're so happy you found us! We would love for you, as a licensed hairstylist with management experience, to join our dynamic family of like-minded, passionate, and talented hairstylists.
We are here to provide continual growth and are committed to nurturing your talent and fueling your passion to manage and work behind the chair.
Let's get you started. It's easy. Just apply with our amazing chatbot assistant, Olivia. We will gather some contact information and help schedule a time that is convenient for you to interview. It all takes just a minute and you will get confirmation of the interview right away. Thank you for considering us. We can't wait to hear from you.
IF YOU HAVE A COSMETOLOGY LICENSE, AND SALON MANAGEMENT EXPERIENCE, PLEASE APPLY HERE!
We treat our stylists like FAMILY!
ESTABLISHED CLIENTELE in a busy salon.
HAIRCUTS - COLOR - WAXING - TREATMENTS
PAY: Up to $35 per hour
EDUCATION:
Over 50 hours PAID TRAINING in the first 3 months - with advanced cutting & color classes at our Hairstylist Academy.
We have the LARGEST EDUCATION TEAM in the region. Whether you're just starting out, returning to the industry, or are behind the chair now, we have the EDUCATION to grow your skills and make you SUCCESSFUL and CONFIDENT.
Ongoing EDUCATION throughout your career at Supercuts. Immediate SUPPORT and the BEST in the industry TRAINING.
CAREER ADVANCEMENT Opportunities:
* We offer a FUTURE, not just a job, but a CAREER path.
* Career paths and training available in Education and Leadership.
Many Stylist BENEFITS, including:
ABOVE AVERAGE BASE PAY, plus Immediate COMMISSION & BONUS opportunities
FLEXIBILITY & WORK-LIFE BALANCE
FULL-TIME & PART-TIME Positions Available Immediately
HEALTH, DENTAL, VISION, 401K
STUDENT LOAN REPAYMENT ASSISTANCE (Pay Back the Future)
PAID HOLIDAYS
PAID VACATION THAT INCREASES WITH YOUR TENURE
PAID COSMETOLOGY LICENSE RENEWAL
A FUN PLACE TO WORK TOGETHER AS A FAMILY!
The Salon Manager is responsible for all facets of a salon's operations and provides leadership and tools for the team to help them increase their clientele and the business. The Salon Leader also provides all hair care services offered by Supercuts and ensures the highest quality of guest service standards and salon profitability. The Salon Manager provides guests with excellent service by providing the full range of hair care services offered by their salon. Supercuts endeavors to provide every guest with a great experience every time they visit by providing quality consultations, exceptional service, and the knowledge to duplicate the desired look at home.
Minimal Qualifications:
Current cosmetology or barber license and manager license as required by state/provincial regulations
Ability to work a flexible schedule, including evenings and weekends
Ability to provide exceptional guest service, understanding the guest's needs, providing quality consultations and performing services requested in an efficient and professional manner.
Ability to perform administrative tasks such as completing schedules and transactions on the computerized register, performing close-out procedures, and light housekeeping duties (Banking Procedures, Inventory for salons, staff meetings).
Ability to resolve guest issues
Ability to effectively lead and develop a team, creating a positive work environment, training and providing guidance on business and technical competency matters, and resolving associate issues
$35 hourly 3d ago
General Manager
Southwest Delaware 4.5
General manager job in Wilmington, DE
Full-time Description
Moe's Southwest Grill
Hours
Full-time
Wilmington, Delaware
About this job
NOW HIRING!
If you love burritos, have a great personality & like to have fun, then you have found a home! Moe's Southwest Grill is now hiring energetic, service-oriented staff with great customer service skills!
As a GeneralManager, your duties will include:
Lead team in preparing and serving food with a smile.
Provide fast, friendly, and accurate service to guests.
Monitor actions of staff and customers to ensure that health and safety standards and regulations are obeyed.
Instruct staff on cleaning of kitchen and dining areas to maintain sanitation standards, and keep appropriate records.
Resolve customer complaints about food quality or service.?
Requirements:
Excellent communicator: Speaks and writes with a high degree of professionalism and credibility.
Growth-driven & career-oriented outlook.
A hands-on management style is essential.
Must enjoy building relationships and developing people.
Passion for great food.
Self-motivated with strong organizational skills.
Extremely personable with a professional appearance.
Food Safe Certified or willing to become certified
Required qualifications:
Valid driver's license
$91k-159k yearly est. 60d+ ago
Customer Service Account Manager
Pats Aircraft LLC 4.0
General manager job in Georgetown, DE
Join the High-Flying Team at ALOFT AeroArchitects!
Ready to elevate your career? At ALOFT AeroArchitects, we seek talented professionals in airplane maintenance, modification, and completion. We craft exceptional client experiences by pushing the boundaries of luxury, performance, and safety.
Join our crew! If you're looking for a career where you can make a real impact and work on cutting-edge and luxury aircraft, look no further. Join us at ALOFT AeroArchitects and let's take aviation to new heights!
SUMMARY
Develop and maintain professional account management relationships with Company internal and external customers while continually improving level of customer satisfaction. Work cooperatively with the Company sales team and members of supply chain to expedite Customer orders, increase sales volume to existing customers, and attract and retain new customers while meeting or exceeding assigned sales quotas at appropriate gross margins. Assist in the development of a professional Customer Service organization by providing junior and senior level Customer Service Representatives with training, guidance, and assistance.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Maintain close professional working relationships with Company Customers and OEMs to ensure effective lines of communication are maintained and any issues encountered are resolved quickly and completely.
Generate new and repeated sales by providing product and technical information in a timely manner.
Ensure Customer Orders are entered promptly and correctly in MRP system (CIMA) and monitored and expedited through to ensure all Customer Orders are on schedule until delivery to our customers.
Assist Customers in developing delivery schedules that support their requirements and ensure these delivery commitments are met and provide follow up information on shipments and delivery.
Assist Customers in identifying correct parts required by researching drawings, parts catalogs, and wiring diagrams as required.
Educate the customer on the benefits of company products and proactively recommend additional required items needed to increase customer satisfaction and improve product sales.
Act as each Customer's advocate to ensure all their requirements and expectations are clearly communicated with Company personnel and fulfilled.
Determine customer requirements and expectations to recommend specific product or solutions.
Present price, credit, and terms in accordance with company policy.
Exercise discretion & independent judgment with respect to matters of significance.
Maintain daily liaison with internal departments as necessary to ensure that we maintain our Boeing Gold rating and Customer orders are of the highest quality rank and are being processed, manufactured, and shipped in accordance with the PO schedule.
Review the Boeing rating and contest any and all errors to ensure accuracy of the rating.
Assist Program Management by establishing required MLN's and WO's, notifying affected parties of authorized budgets, statements of work, and other related time-charging information.
Coordinate account activity with other departments and Supply Chain on any unexpected increases and decreases in demand for product to ensure workload and delivery dates are achievable and maintained.
Assist in the identification and development of strategic Parts / Service and Repair Kits to help simplify Customer Order processing and ensure Customers have the correct parts in the correct quantities to perform their ongoing maintenance activities.
Set-up and maintain customer files and portals as required.
Assist accounting personnel in collections efforts as required.
Monitor & Apply company warranty policies and assist in the investigation of warranty claims submitted by customers for all products.
Participate in the parts and service pricing to develop the underlying cost of goods and have an understanding of the cost factors and risk in the pricing strategy of Company products to establish market benchmarks for price acceptability and strategies around ‘go to market' catalog and custom part/service pricing in accordance with company policy.
Act as the Customer Liaison for non-project support of the Customers while onsite or in support of travel to and from our site. Build relationships of support and trust to continuously offer assistance and monitor their satisfaction. Support requirements will be to offer hotel, rental car, local recommendations, and other information and to ensure the customer offices area is stocked as necessary to ensure they have all info and access to make their stay pleasant. Use this relationship to ensure we're also support their ongoing spare parts and technical services support needs for post project activity, including spare parts provisioning etc. Work closely with the PM and appropriate Sales Director at ALOFT to align on communications and fulsome support.
Send and follow up on Customer surveys for all sales and services. Monitor and Identify trends in customer satisfaction and dissatisfaction and make recommendations to direct manager for mitigations or by utilizing the relevant CA/PA/OFI modules in Q Pulse.
Manage time effectively, meet personal goals, and work effectively with other members of the customer service team.
Perform on-call Duties as required to include 24/7 support. Duties will require responding to all customer inquiries via phone, cell phone, and computer. A company cell phone will be provided.
Maintain proficiency in using personal computer and software.
Responsible for Complete initial / recurrent training requirements in a timely manner.
Other duties may be assigned.
SUPERVISORY RESPONSIBILITIES
Assign duties and examine work for exactness, completeness, and conformance.
Assist in carrying out administrative duties such as time and attendance, incident reports, accident reports, etc. in a timely manner.
Provide motivation, training and general guidance for the Customer Service staff.
ADDITIONAL RESPONSIBILITIES
The individual employed in this position is expected to dress appropriately (determined by area in which their work is performed), report to work on time, have excellent work habits, and have a cooperative and positive attitude in the work setting; exhibits respect and professionalism when interacting with customers, and all employees; must adhere to company policies, procedures and safety standards.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the minimum knowledge, skill, and/or ability required.
Associates Degree with four plus years related experience or High School education or equivalent reading, writing, and math abilities.
Diploma with six plus years related work experience.
Strong research skills and the ability to work independently or with minimal supervision.
Effective computer skills; Microsoft Office software and other company and discipline specific software applications.
Ability to build positive relationships and to maintain cross-functional partnerships.
Effective written and verbal communication skills.
Effective analytical and problem-solving skills.
Must be detail oriented with the ability to multi-task.
Ability to read and interpret engineering drawings.
Ability and willingness to work extended hours, when needed.
LANGUAGE SKILLS
Read, write and understand the English language.
Ability to read, write, analyze, and interpret complex contracts, legal documents, technical documents, engineering drawings, regulations, procedures and manuals.
CERTIFICATES, LICENSES, REGISTRATIONS
None.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Standard safety precautions are required in all areas where hazardous conditions exist.
TRAVEL
Occasional travel may be required; the employee filling this position must be willing to travel on short notice and possibly for extended periods.
WORK ENVIRONMENT
The following work environment and characteristics described are representative of those an employee encounters while performing the essential functions of this job.
Standard office environments.
Exposure to noise, smells, dust and fumes typically associated in an aviation environment.
Close proximity to several industrial hazards including electrical, mechanical and chemical.
SAFETY STATEMENT
All employees have a responsibility to cooperate in promoting and maintaining a safe and healthy work environment, to take reasonable care of their own health and safety and to encourage the health and safety of all other team members.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive
$64k-125k yearly est. Auto-Apply 60d+ ago
Licensed Insurance Customer Service
Denise Beam-State Farm Agency
General manager job in Ocean View, DE
Job Description
Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Licensed Insurance Customer Service Representative - State Farm Agent Team Member. Insurance experience is not required, we will train the right person with the right skill set!
We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. Must have or be willing to obtain an active Property and Casualty insurance license.
Responsibilities include but not limited to:
Establish customer relationships and follow up with customers, as needed
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
Use a customer-focused, needs-based review process to educate customers about insurance options
Maintain a strong work ethic with a total commitment to success each and every day
As an Agent Team Member, you will receive...
Salary plus Bonus/Commission
Paid Time Off (vacation and personal/sick days)
Retirement plan with Matching Contribution
Valuable experience
Growth potential/Opportunity for advancement within my office
Requirements
Property & Casualty license (required)
Life and Health license (required)
Excellent interpersonal skills
Excellent communication skills - written, verbal and listening
People-oriented
Organizational skills
Self-motivated
Detail oriented
Proactive in problem solving
Dedicated to customer service
Able to learn computer functions
Pride in getting work done accurately and timely
Ability to work in a team environment
Ability to multi-task
Provide timely and thorough activity reports to agent
Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education
If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
$56k-106k yearly est. 10d ago
Customer Service Account Manager
Aloft Aeroarchitects
General manager job in Georgetown, DE
Join the High-Flying Team at ALOFT AeroArchitects!
Ready to elevate your career? At ALOFT AeroArchitects, we seek talented professionals in airplane maintenance, modification, and completion. We craft exceptional client experiences by pushing the boundaries of luxury, performance, and safety.
Join our crew! If you're looking for a career where you can make a real impact and work on cutting-edge and luxury aircraft, look no further. Join us at ALOFT AeroArchitects and let's take aviation to new heights!
SUMMARY
Develop and maintain professional account management relationships with Company internal and external customers while continually improving level of customer satisfaction. Work cooperatively with the Company sales team and members of supply chain to expedite Customer orders, increase sales volume to existing customers, and attract and retain new customers while meeting or exceeding assigned sales quotas at appropriate gross margins. Assist in the development of a professional Customer Service organization by providing junior and senior level Customer Service Representatives with training, guidance, and assistance.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Maintain close professional working relationships with Company Customers and OEMs to ensure effective lines of communication are maintained and any issues encountered are resolved quickly and completely.
Generate new and repeated sales by providing product and technical information in a timely manner.
Ensure Customer Orders are entered promptly and correctly in MRP system (CIMA) and monitored and expedited through to ensure all Customer Orders are on schedule until delivery to our customers.
Assist Customers in developing delivery schedules that support their requirements and ensure these delivery commitments are met and provide follow up information on shipments and delivery.
Assist Customers in identifying correct parts required by researching drawings, parts catalogs, and wiring diagrams as required.
Educate the customer on the benefits of company products and proactively recommend additional required items needed to increase customer satisfaction and improve product sales.
Act as each Customer's advocate to ensure all their requirements and expectations are clearly communicated with Company personnel and fulfilled.
Determine customer requirements and expectations to recommend specific product or solutions.
Present price, credit, and terms in accordance with company policy.
Exercise discretion & independent judgment with respect to matters of significance.
Maintain daily liaison with internal departments as necessary to ensure that we maintain our Boeing Gold rating and Customer orders are of the highest quality rank and are being processed, manufactured, and shipped in accordance with the PO schedule.
Review the Boeing rating and contest any and all errors to ensure accuracy of the rating.
Assist Program Management by establishing required MLN's and WO's, notifying affected parties of authorized budgets, statements of work, and other related time-charging information.
Coordinate account activity with other departments and Supply Chain on any unexpected increases and decreases in demand for product to ensure workload and delivery dates are achievable and maintained.
Assist in the identification and development of strategic Parts / Service and Repair Kits to help simplify Customer Order processing and ensure Customers have the correct parts in the correct quantities to perform their ongoing maintenance activities.
Set-up and maintain customer files and portals as required.
Assist accounting personnel in collections efforts as required.
Monitor & Apply company warranty policies and assist in the investigation of warranty claims submitted by customers for all products.
Participate in the parts and service pricing to develop the underlying cost of goods and have an understanding of the cost factors and risk in the pricing strategy of Company products to establish market benchmarks for price acceptability and strategies around ‘go to market' catalog and custom part/service pricing in accordance with company policy.
Act as the Customer Liaison for non-project support of the Customers while onsite or in support of travel to and from our site. Build relationships of support and trust to continuously offer assistance and monitor their satisfaction. Support requirements will be to offer hotel, rental car, local recommendations, and other information and to ensure the customer offices area is stocked as necessary to ensure they have all info and access to make their stay pleasant. Use this relationship to ensure we're also support their ongoing spare parts and technical services support needs for post project activity, including spare parts provisioning etc. Work closely with the PM and appropriate Sales Director at ALOFT to align on communications and fulsome support.
Send and follow up on Customer surveys for all sales and services. Monitor and Identify trends in customer satisfaction and dissatisfaction and make recommendations to direct manager for mitigations or by utilizing the relevant CA/PA/OFI modules in Q Pulse.
Manage time effectively, meet personal goals, and work effectively with other members of the customer service team.
Perform on-call Duties as required to include 24/7 support. Duties will require responding to all customer inquiries via phone, cell phone, and computer. A company cell phone will be provided.
Maintain proficiency in using personal computer and software.
Responsible for Complete initial / recurrent training requirements in a timely manner.
Other duties may be assigned.
SUPERVISORY RESPONSIBILITIES
Assign duties and examine work for exactness, completeness, and conformance.
Assist in carrying out administrative duties such as time and attendance, incident reports, accident reports, etc. in a timely manner.
Provide motivation, training and general guidance for the Customer Service staff.
ADDITIONAL RESPONSIBILITIES
The individual employed in this position is expected to dress appropriately (determined by area in which their work is performed), report to work on time, have excellent work habits, and have a cooperative and positive attitude in the work setting; exhibits respect and professionalism when interacting with customers, and all employees; must adhere to company policies, procedures and safety standards.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the minimum knowledge, skill, and/or ability required.
Associates Degree with four plus years related experience or High School education or equivalent reading, writing, and math abilities.
Diploma with six plus years related work experience.
Strong research skills and the ability to work independently or with minimal supervision.
Effective computer skills; Microsoft Office software and other company and discipline specific software applications.
Ability to build positive relationships and to maintain cross-functional partnerships.
Effective written and verbal communication skills.
Effective analytical and problem-solving skills.
Must be detail oriented with the ability to multi-task.
Ability to read and interpret engineering drawings.
Ability and willingness to work extended hours, when needed.
LANGUAGE SKILLS
Read, write and understand the English language.
Ability to read, write, analyze, and interpret complex contracts, legal documents, technical documents, engineering drawings, regulations, procedures and manuals.
CERTIFICATES, LICENSES, REGISTRATIONS
None.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Standard safety precautions are required in all areas where hazardous conditions exist.
TRAVEL
Occasional travel may be required; the employee filling this position must be willing to travel on short notice and possibly for extended periods.
WORK ENVIRONMENT
The following work environment and characteristics described are representative of those an employee encounters while performing the essential functions of this job.
Standard office environments.
Exposure to noise, smells, dust and fumes typically associated in an aviation environment.
Close proximity to several industrial hazards including electrical, mechanical and chemical.
SAFETY STATEMENT
All employees have a responsibility to cooperate in promoting and maintaining a safe and healthy work environment, to take reasonable care of their own health and safety and to encourage the health and safety of all other team members.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive
$56k-105k yearly est. Auto-Apply 30d ago
Automotive General Sales Managers - Sales Managers - North
Hertrich Family of Automobile Dealers
General manager job in New Castle, DE
Join Our Regional Automotive Sales Management Teams as we continue to grow - Top Pay & Aggressive Benefits Package! Positions Available: * General Sales Manager * Sales Manager * Finance Manager * Desk Manager Dealership Experience is Required Are you a driven leader with a passion for the automotive industry? Do you thrive in a fast-paced environment and seek unlimited income potential? If you're ready to make an impact and take charge, we want you on our team!
At The Hertrich Family of Dealerships, we're proud to represent 24 dealerships, 14 Collision Centers, and 18 automotive brands across the Delmarva Peninsula and beyond. For three generations, we've been committed to the communities we serve, supporting over 90 local organizations and charities. Our success is built on a foundation of integrity, accountability, and a drive for excellence.
Why Join Hertrich? We offer a dynamic, entrepreneurial culture where you'll work with a world-class team, and the opportunity to grow your career with one of the most respected names in the industry.
Benefits:
* Competitive Pay Plans with top-tier earning potential
* Career Advancement Opportunities with ongoing training
* Comprehensive Medical Insurance for you and your family
* Dental, Vision and Life Insurance for you and your family
* Short- & Long-Term Disability Plans
* Paid Vacation, Holidays, and Personal/Sick Days
* 401K Plan with Employer Match
* Employee Purchase Discounts
Responsibilities:
* Lead, train, and develop a professional sales team
* Create and implement effective sales strategies for optimal results
* Ensure complete customer satisfaction throughout the entire sales process
* Complete all paperwork and transactions according to Hertrich standards
* Collaborate with the GeneralManager on additional duties as needed
Qualifications:
* Minimum 2 years of successful Automotive Dealership Sales Management experience (or 3+ years of proven sales performance if you're currently in a sales role and looking to advance)
* Strong leadership skills and the ability to motivate a team
* Results-driven, highly energetic, and self-motivated
* In-depth knowledge of dealership sales operations
* Used car buying/appraising experience is a plus
* Auto Manufacturer Master Sales/Management Certifications are a plus
* Flexible schedule availability, including weekends
* High School Diploma/GED required; College degree a plus
At Hertrich, we aspire to build a workplace where all people come first. We value a diverse workforce and are committed to creating an inclusive environment where everyone can thrive. We encourage all qualified applicants to apply, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Hertrich is also a drug-free workplace.
Join us and be part of a company that's setting the standard for excellence in the automotive industry!
$95k-166k yearly est. 33d ago
Business Advisory Manager
Riversedge Advisors
General manager job in Wilmington, DE
About RiversEdge
RiversEdge is a financial planning, wealth management, tax and business advisory firm located in the heart of downtown Wilmington, DE. We are passionate about helping our clients gain clarity and confidence in their financial future through thoughtful, strategic planning. As a firm that values collaboration, innovation, and excellence, we are excited to welcome a new Business Advisory Manager to our growing Tax & Advisory team.
About the Role
We are seeking an experienced and detail-oriented Business Advisory Manager to join the Tax & Advisory team. The ideal candidate will be able to provide cash-flow forecasting and financial planning and analysis for privately held organizations, in addition to preparing individual and entity tax returns along with conducting tax planning and analysis. The candidate should be a self-starter with excellent communication skills, who thrives in a collaborative environment, and is excited to be part of a growing and forward-thinking financial services firm.
KEY RESPONSIBILITIES
Conduct business advisory meetings with business owners focusing on cash-flow forecasting to assist the owners with financial decision making
Assist business owners by clarifying and organizing their strategic plan, providing financial analysis and clearly communicating the financial implications of the strategic plan
Review client financial statements for accuracy and provide guidance to client accounting teams toward proper accounting treatment
Prepare client financial statements in accordance with US GAAP, or Other Comprehensive Basis of Accounting
Be able to build and grow accounting teams and operations for clients experiencing rapid growth
Understand and communicate core business valuation concepts
Prepare individual, partnership, S corporation, C corporation, trust, and estate tax returns
Collaborate closely with wealth advisors to deliver integrated tax and financial planning strategies
Provide proactive tax planning and year-end projection analysis for high-net-worth clients and closely held businesses
Clearly communicate tax results and implications to clients verbally and in writing
Identify opportunities to streamline internal processes and implement technology solutions to enhance accuracy and efficiency
Maintain thorough documentation of client communications and workpapers to support audit readiness and internal standards
Support business development efforts, including assisting with proposals or onboarding new clients
QUALIFICATIONS
Education & Credentials
Bachelor's degree in Accounting or a related field required
CPA required (or CPA-eligible with active pursuit of licensure within 12-months)
Master's in Finance, Economics or related advanced degree is a plus
Business Valuation designation such as ABV, CVA, etc. is a plus
Experience & Expertise
Minimum 6+ years of progressive experience in business advisory services, preferably within a public accounting firm, family office, or wealth management environment
Deep experience working with high-net-worth individuals, trusts, closely held businesses, and investment-related tax issues
Solid understanding of financial accounting and taxability, especially as they relate to small business owners, real estate, and pass-through entities
Familiarity with estate, gift, and generation-skipping tax planning is a plus
Demonstrated ability to earn trust through managing complex engagements and competing deadlines with minimal supervision
Experience managing client relationships and conducting regular meetings with clients
Communication & Presence
Clear and professional written and verbal communication skills
Comfortable discussing financial, tax and business valuation matters with clients and colleagues in a relatable, jargon-free manner
Collaborative, empathetic, and professional presence with a client-first attitude
Ability to host client meetings, including presentation of planning strategies and responding to specific questions
Technical Proficiency
Proficient in Microsoft Excel, QuickBooks, and Outlook
Experience with cloud-based document management systems and secure file sharing tools
Experience in tax software platforms such as UltraTax, ProSystems, Drake, or similar programs
Willingness to adopt new technology and contribute to continuous improvement initiatives
BENEFITS
The salary range for this position will be competitive with the market depending on experience and credentials
Multiple healthcare options
Dental and vision options
401(k) Profit Sharing Plan
Firm paid parking
Paid time off program
Personal and bereavement leave
Upbeat and lively working environment
OTHER
A background and credit check will be required
We are an Equal Opportunity Employer
$70k-127k yearly est. 60d+ ago
Risk Management - Business Manager - Vice President
JPMC
General manager job in Newark, DE
Join JPMorgan Chase's Risk Management and Compliance team, where your expertise will be pivotal in maintaining our strength and resilience. You'll be tasked with anticipating emerging risks and using your judgement to address challenges impacting our company, customers, and communities. Our culture encourages innovative thinking and challenges the status quo, striving for excellence in all we do.
As a Vice President within the Business Management & Governance team, you will collaborate closely with the business to implement essential deliverables and priorities, while mentoring and leading the business management team. You will act as a vital partner, offering operational support, analytical skills, and strategic insights to achieve key objectives.
Job Responsibilities
Lead and develop a team of business managers who run key programs and execute against deliverables in support of the global organization
Develop a strong understanding of the key processes, standards and policies that determine the day-to-day deliverables
Instill operational rigor across processes with a bigger picture mindset
Act as a trusted advisor and partner with the management team to execute on strategic deliverables to meet business goals
Implement an effective communication strategy so that key information is disseminated to the right parties and that deliverables are executed in a timely manner
Prepare management reporting and business reviews for senior management to increase transparency of key initiatives
Organize agenda for management team meetings, track deliverables and hold management team accountable on priorities
Required Qualifications, Skills and Capabilities
Experience managing a team (required) and has demonstrated the ability to maintain effective working relationships with key stakeholders
An aptitude for strategy, stakeholder engagement, and business operations
Prior experience in business management, project management, governance or management consulting is ideal
Strong analytical, problem-solving and organizational skills along with the ability to operate in an environment where the path forward is not always immediately clear
Strong written and verbal communication skills, including the ability to summarize information for senior management in a clear, structured and confident way
Attention to detail and advanced skills in PowerPoint and Excel
Preferred Qualifications, Skills and Capabilities
Prior experience in business management, project management, governance or management consulting is ideal
$70k-127k yearly est. Auto-Apply 60d+ ago
Manager - Tax & Small Business
Belfint Lyons Shuman 3.3
General manager job in Wilmington, DE
Full-time Description
BLS, one of the largest and most established certified public accounting firms in Delaware, is seeking professionals with experience and advanced technical skills managing multiple tax and accounting client engagements, including scheduling, staffing, coordinating workflow and consistently achieving profitability goals. Examples of work assignments include reviewing workpapers and tax returns and developing new business.
BLS is a Seventeen-Time Winner of the News Journal's Top Workplaces Award and an independent member firm of PrimeGlobal, one of the most expansive associations of independent accounting firms in the world. We offer opportunities for growth and a diverse workload with flexible hours, competitive salary, excellent benefits, state-of-the-art technology and continued training. Travel is limited, and compensation will be comparable to experience and qualifications.
Requirements
· Maintaining contact with clients and possessing a thorough knowledge of the client and client's business
· Preparing or performing technical tax review of tax returns of any complexity
· Demonstrating an ability to supervise and prioritize simultaneous engagements, including appropriate delegation of duties
· Reviewing changes in work performed from prior years, considering changes in client's accounting procedures and making adjustments to comply with changes in tax laws or accounting pronouncements
· Resolving accounting problems and tax issues
· Preparing invoices to clients and communicating details of fees
· Reviewing staff qualifications and assignments for appropriateness
· Mentoring and developing new staff on assignments
Other qualifications include:
· Bachelor's degree in Accounting or other business-related degree with an emphasis in accounting
· 7-9 years public accounting experience in a tax environment, including solid knowledge of current standards and principles
· CPA certification
· Demonstrated skills in managing numerous engagements simultaneously
· Working knowledge of small business tax compliance
· Ability to work independently
· Proficient in MS Office Suite, tax software (CCHAxcess
preferred
), trial balance software (Thomson Reuters Engagement Manager
preferred
), and other electronic practice management, document management, workflow, and portal tools
·
Familiarity with international, multistate, estates & trusts, or high net worth individuals, a plus
Hybrid Schedule Available
Only applicants of interest will be contacted.
$104k-138k yearly est. 60d+ ago
Store Manager
Baskin-Robbins 4.0
General manager job in Dover, DE
Pay range: $72,000-$90,000/year Franchise Organization/Location: Franchise Management Services Reports To: Multi-Unit Manager/Franchisee A Restaurant Manager is generally responsible for providing strong, positive leadership to his/her team to deliver great and friendly guest experiences, operational excellence and for helping to build profitable top line sales of a single restaurant. They are responsible for the overall operation of the restaurant according to Dunkin' standards, franchisee policies and procedures and in compliance with all applicable laws.
Responsibilities Include:
* Able to perform all responsibilities of restaurant team members
* Lead team meetings
* Deliver training to restaurant team members
* Ensure Brand standards, recipes and systems are executed
* Create and maintain a guest focused culture in the restaurant
* Review guest feedback results and implement action plans to drive improvement
* Communicates restaurant priorities, goals and results to restaurant team members
* Execute new product roll-outs including training, marketing and sampling
* Maintain a safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation requirements and complying with all applicable laws
* Control costs to help maximize profitability
* Completion of inventory on a periodic basis as determined by Franchisee
* Completion of weekly labor schedule ensuring all shifts are staffed to meet guest demand and service standards
* Completion of DCP and other vendor orders
* Conduct self-assessments and corresponding action plans
* Ensure restaurant budget is met as determined by Franchisee
* Manages cash over/short in restaurant and ensures team members are following franchisee's cash management policies
* Engages with Dunkin' Brands Field Operations team as appropriate
Management Responsibilities Include:
* Recruit, hire, onboard and develop restaurant team members
* Plan, monitor, appraise and review employee performance
* Coach restaurant team members to drive sales, improve profitability and guest satisfaction
Education/Experience:
* Basic computer skills
* Fluent in spoken and written English
* Basic math and financial management
* Previous leadership experience in retail, restaurant or hospitality
* College Degree preferred
Key Competencies
* Strong analytical skills and business acumen
* Works well with others in a fun, fast-paced team environment
* On time, demonstrates honesty and a positive attitude
* Willingness to learn and embrace change
* Ability to train and develop a team
* Guest focused
* Time Management
* Problem solving
* Motivating others
Physical Demands/Working Conditions:
* Standing on feet
* Repetitive motion including bending, stooping and reaching
* Lifting packages (if applicable)
* Wearing a headset (if applicable)
* Working in a small space
Many Dunkin' restaurants are owned and operated by an independent franchisee. Each Dunkin' franchisee is an independent employer and thus solely responsible for hiring decisions and all other employment-related matters for the franchisee's restaurant(s). The terms "Company," "Dunkin'," "we," "our," or "us" refer to the specific entity (corporate or franchise) that owns and operates the Dunkin' restaurant to which you are applying. Nothing on this site should be construed as Dunkin' being involved in or having control over a franchise employee's terms and conditions of employment. Any employment-related questions regarding a franchise restaurant should be directed to the franchisee.
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Store Manager
$72k-90k yearly 36d ago
Area Ministry Director - GFM NJ/Eastern PA (Graduate and Faculty Ministry)
Intervarsity USA 4.4
General manager job in Delaware
Job Type:
Full time An Area Director leads and oversees a ministry team to plant and to grow witnessing communities of students and faculty who follow Jesus on college and university campuses. Through these groups, we believe ever-increasing numbers of students and faculty from all ethnic groups and areas of the campus will be transformed by the gospel. We expect to see campuses increasingly become places where people, ideas, and structures flourish for the common good and to the glory of God. We confidently anticipate that our InterVarsity alumni will be growing disciples and change agents across the country and around the world.
This position is open to both full-time and part-time applicants living in NJ, PA, or DE. The pay range listed is for an employee working 40 hours/week as an Area Director. Pay will be prorated for employees who work less than 40 hours/week. Increased pay may be available in high cost of living areas (as a geographic adjustment).
Please submit the GFM Interest Form before completing the full application for a position with Graduate & Faculty Ministries in our online system. We will contact you when we are ready to proceed with the application process.
Volunteers are welcome. Volunteer opportunities range from prayer and hospitality to leading a campus fellowship of graduate students and faculty. Those interested in volunteering will go through an application and interview process, however, volunteer openings are not posted online. For more information, complete the GFM Interest Form.
ESSENTIAL COMMITMENTS/RESPONSIBILITIES
1. Spiritual Growth
The Area Ministry Director models spiritual maturity as a disciple of Jesus Christ so that your life and work increasingly reflects a growing love for God, God's Word, God's people of every ethnicity and culture, and God's purposes in the world.
Pursue a vibrant relationship with the triune God through engagement with Scripture, prayer, and worship, both individually and in community
Exercise self-leadership (growing in self-awareness, self-management, relational integrity, and resiliency)
Embrace and practice Scriptural standards for behavior and attitudes, including those described in the Code of Conduct
2. Campus Ministry Leadership
As an Area Director, you inspire, coach and develop campus staff ministers (“ministers”), students, faculty, and ministry partners to increase the number of witnessing communities, as well as the size, health, spiritual maturity, and campus-wide influence of existing witnessing communities by being a:
Visionary Guide:
Create a culture of dependence on God to gain vision for establishing and advancing witnessing communities that reach every corner of every campus in your area
Model InterVarsity's vision and Core Values for supervisees
Lead staff, students, and faculty through Scripture, prayer, teaching and discipleship experiences in a way that motivates and shapes their ministry around vision
Set appropriate annual goals through prayer, research and reflection with your teams
Structural Architect:
Lead your team to develop and implement plans to achieve ministry goals
Adapt the plan as needed through rhythms of action, reflection and evaluation
Develop, align and leverage programs and structures to move the mission forward
Missional Developer:
Recruit a diversity of qualified minister candidates
Develop ministers to spiritually grow in Christ in intimacy, like Christ in character, and with Christ in his mission to current and new campuses
Develop ministers professionally so that they are consistently increasing their gifts and skills as ministry leaders
Supervise ministers, using appropriate leadership style for the individual and situation, to help them accomplish assigned tasks. This will require coaching, assessing, correcting and affirming job-related behaviors
Proactively establish and develop healthy relationships across racial, ethnic, national background, and gender barriers with staff, students, faculty, and ministry partners to build effective and diverse communities
Build an effective minister team that collaborates well and accomplishes goals
3. Organizational Collaboration
As an Area Director, you are part of a national organization and work in partnership with local, area, divisional, regional, and national InterVarsity ministers and volunteers.
Participate in regional leadership as determined by the Regional Director, to set ministry vision and strategies, contribute to accomplishing plans, and provide regional leadership in specific areas
Positively and constructively respond to the direction and coaching of line supervisors
Build productive ministry partnerships with regional and national collaborative leaders
Establish systems, processes and protocols to fulfill regular operational and administrative tasks in a timely manner (reporting, finances, human resources, etc.)
Maintain sound financial status of the area through management of budgeting, expense control and ministry partnership development
Become familiar with and comply with all InterVarsity policies and procedures
4. Ministry Partnership Development (MPD)
As an Area Director, you will develop a team of partners who will resource the ministry financially, in prayer, or with volunteer service that advances the mission.
Develop and maintain a ministry among partners who will fund InterVarsity
Ensure ministry budget is fully funded
Supervise each minister's MPD (collaborating with coaches when applicable) and equip staff to build ministry partners
Build resource networks with alumni, volunteers, churches, advocacy councils, and major donors, in particular to fund low-network ministers
Communicate regularly with ministry partners
5. Accomplish all other assigned tasks as appropriate
QUALIFICATIONS
Annually affirm InterVarsity's Statement of Agreement (Doctrinal Basis and Purpose Statement). Abide by InterVarsity's Code of Conduct
Bachelor's degree required
Minimum three years campus ministry or equivalent work experience required
Strong ministry skills (including the ability to communicate spiritual vision, teach spiritual and biblical principles, plan ministry programs, and spiritually disciple, coach and mentor)
Proven ability to work well with others and the ability to develop a team of campus ministers.
Strong interpersonal skills (including ability to minister to diverse ethnic communities and faculty)
Excellent verbal and written communication skills
Demonstrated problem solving skills
Familiarity with word processing, presentation, email, and spreadsheet software
WORK ENVIRONMENT/PHYSICAL REQUIREMENTS
The AD position leads ministry in a college campus environment. A designated office space may or may not be available. The AD is required to travel to on-campus and off-campus sites as appropriate. Off-campus travel includes, but is not limited to student ministry conferences, MPD meetings, and InterVarsity-sponsored training sessions, meetings, and conferences. The AD is regularly required to communicate with others, and routinely uses standard office equipment such as computers, phones, etc.
Pay Range: $55,200.00 - $73,608.00 per year
Pay: This position is funded through personal fundraising. Accordingly, compensation will vary based on the ability of the individual to secure a donor team to fund the cost of his/her salary. The anticipated salary range for this position on a full-time basis (40 hours/week) is dependent on a variety of factors, including location and cost of living. The actual salary received, including any geographic adjustment to account for location and cost of living, is subject to the individual's ability to raise funds necessary to cover the full amount of such salary within the range set forth in the job posting details.
Benefits:
We offer a competitive benefits package, including health care and retirement savings with a match. Eligibility is based on employee type and hours worked. Benefits include the following:
403(b) Retirement Savings Plan
403(b) matching contributions
Dental insurance
Employee assistance program
Employee discounts
Flexible work schedule
Flexible spending accounts
Health insurance
Health savings account
Life insurance
Paid time off
Parental leave
Professional development assistance
Vision insurance
Equal Employment Opportunity:
InterVarsity Christian Fellowship/USA is both an equal opportunity employer and a faith-based religious organization. We conduct hiring without regard to race, color, ancestry, national origin, citizenship, age, sex, marital status, parental status, membership in any labor organization, political ideology, or disability of an otherwise qualified individual. The status of InterVarsity Christian Fellowship/USA as an equal opportunity employer does not prevent the organization from hiring staff based on their religious beliefs so that all staff share the same religious commitment. Pursuant to the Civil Rights Act of 1964, Section 702 (42 U.S.C. 2000e 1(a)) InterVarsity Christian Fellowship/USA has the right to, and does, hire only candidates who agree with InterVarsity's Statement of Agreement: Purpose and Doctrinal Basis because InterVarsity believes that each and every staff plays a vital role in advancing InterVarsity's mission and purposes.
$55.2k-73.6k yearly Auto-Apply 60d+ ago
Retail Assistant Store Manager DE Elsmere 3301
L'Oreal 4.7
General manager job in Elsmere, DE
SalonCentric Retail Assistant Store Manager Do you have a passion for people and delivering exceptional customer service? Do you seek out exciting new products and training opportunities to become an expert in the hair and beauty industry? Do you love hair and beauty products?
If you answered YES, apply today for our Retail Assistant Store Manager Position!
SalonCentric, a subsidiary of L'Oréal USA, is the premiere wholesale distributor in the United States of the finest salon professional beauty brands and we're seeking qualified candidates.
Fabulous FT Benefits:
* Enjoy Medical, Dental, Vision, 401K, and PTO benefits, just to name a few
* Say goodbye to the mall, late nights and long weekends and enjoy desirable hours with most major holidays off!
* Enjoy a generous employee discount on the best brands in the business
* Bring your unique personality and join our creative and fun store teams
* Enjoy continuous education on hair and beauty products
* Explore growth and development opportunities within the SalonCentric and L'Oréal USA family!
Assistant Store Manager Competencies/Responsibilities:
* Build a Great Team - You have a passion for delivering exceptional customer service. You assist the store manager in developing high performing teams that exceed customer expectations. You help recruit great talent for the store and ensure all team members have the knowledge and tools for success. You treat team members with respect and dignity.
* Set Clear Direction - You work alongside your store manager to establish and communicate a clear vision to your team. You champion company vision/goals and motivate the team effectively.
* Drive the Business - You support your store manager in creating new approaches to increase sales and profitability by identifying opportunities and acting quickly to address them. You seek out opportunities to understand and analyze sales trends and share your knowledge with your store associates.
* Lead with Passion - In partnership with your store manager, you take an active role in motivating your team and creating an environment of open communication. You are an out of the box thinker that is always open to new ideas. You share that passion and can do attitude with your team on a daily basis.
* Influence and Inspire - You help create a positive, enthusiastic working culture within the store. You consistently work towards understanding what motivates others and always lead by example.
* Act with Integrity Always - You exhibit integrity in all words and actions and act with care and compassion. You build trust by delivering on all commitments. You are highly trusted by your store manager and respected by your store associates.
Requirements:
* 1 to 2 Years of retail leadership experience
* Self-directed with excellent organizational and time management skills
* Outstanding customer service, written and verbal communication skills
* Ability to use computerized point of sale system, SAP experience preferred
* Must be able to work weekends as availability guidelines require
* 18 years of age and High School Diploma or equivalent GED, preferred
* Must be able to lift up to 20 lbs.
* Must be able to stand and walk about the store throughout scheduled shift
* A Cosmetology license is a plus, but not required
Salary Range:
From: $18.30
To: $20.30
To learn more about the position and what the company is up to, please follow us on:
INSTAGRAM | FACEBOOK | YOUTUBE | TWITTER | PINTEREST | PERISCOPE
SALON CENTRIC IS AN EQUAL OPPORTUNITY EMPLOYER AND AFFORDS EQUAL OPPORTUNITY TO ALL APPLICANTS FOR ALL POSITIONS WITHOUT REGARD TO RACE, COLOR, RELIGION, GENDER (INCLUDING PREGNANCY), NATIONAL ORIGIN, AGE, DISABILITY, VETERAN STATUS, SEXUAL ORIENTATION OR ANY OTHER STATUS PROTECTED UNDER LOCAL, STATE OR FEDERAL LAWS.
#SCJOB1
$36k-46k yearly est. 12d ago
General Manager (QSR)
Applegreen USA Welcome Centers Central Services
General manager job in Wilmington, DE
Career Opportunities with Applegreen USA Welcome Centers Central Services
A great place to work.
Current job opportunities are posted here as they become available.
At Applegreen, we Refresh Travelers on their Journey…. ApplegreenUSA operates over 80 travel plazas across the Northeast and Midwest that provide convenience, comfort, retail, and an extensive range of delicious food options such as Auntie Anne's, Burger King, Chick-fil-A, Cinnabon, Dunkin Donuts, Panda Express, Panera, Popeyes, Pret, Shake Shack, Starbucks, and many more.
Our Core Values
Our Core Values are what we stand for. They guide and motivate our attitudes and behaviors to our customers, our suppliers, our business partners, and each other.
Our customers and communities are at the heart of everything we do.
We value and develop our people.
We are driven by pace, passion and performance.
We seek opportunities and embrace change.
Flexible Schedules
Paid Time Off
401 (k) with Company Match
Earned Wage Access - Pay on Demand
Education Assistance
Employee Referral Bonus
Meal Discount
Pet Insurance
What You'll Do
As the GeneralManager of a quick service restaurant (QSR), you will be responsible for managing the overall day-to-day operations and profitability of a food and beverage concept located inside of a travel plaza on a major highway. This position is charged with operating an assigned quick service restaurant (QSR) and leading a dedicated team that achieves or exceeds the targeted financial and performance metrics.
Lead the day-to-day activities of associates and managers within the QSR to achieve or exceed targeted objectives around sales, speed of service, customer satisfaction, brand standards, and food quality & safety standards.
Maintain operating budgets, inventory controls, food and labor costs, gross profit, and reporting.
Ensure the QSR consistently meets or exceeds brand standards and food safety requirements.
Foster an engaging work culture of learning, development, and recognition .
Consistently recruit, develop, and retain a strong team to ensure appropriate staffing levels.
Responsible for the hiring, coaching, training, promotion, disciplinary action, termination, or transfer of the QSR team.
Monitor and enforce cash handling policies and procedures.
Ensure compliance with company policies & procedures along with local, state, & federal laws.
Address customer needs and resolve issues and complaints in a professional and timely manner, ensuring positive and long-term customer relationships.
Work collaboratively with a variety of support partners such as Brand Partners, Human Resources, Loss Prevention, Finance, and Facilities & Maintenance.
Maintain seamless, cooperative relationships with business partners, vendors, and the communities.
Essential Experience & Skills
Ability to operate in and lead a team in a fast-paced environment.
Demonstrates team management, delegation and issue resolution skills and the ability to multi-task.
Uses judgment and discretion to resolve less routine questions and problems.
Proven ability to drive profitable growth while improving customer and associate satisfaction.
ServSafe Certification Preferred
Requirements
High school diploma or general education development (GED) equivalent
2+ years of experience as a supervisor or unit-level manager in a quick service restaurant
Available to work a flexible on-site schedule approximately 50 hours per week including days, nights, weekends, and holidays.
Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation.
Able to stand and walk for an extended period of time; frequently bend, twist, lift and carry at least 20 pounds.
Occasionally attend meetings or travel to support other locations.
This is not an exhaustive list of all functions that may be required to perform, and the employee may be required to perform additional functions. Additionally, the job responsibilities may change at any time as necessitated by business demands. Equal Opportunity Employer (EOE), Minority/Female/Disabled/Veteran (M/F/D/V), and Drug Free Workplace (DFW).
#J-18808-Ljbffr
$53k-103k yearly est. 2d ago
Copy of General Manager
Southwest Delaware 4.5
General manager job in Rehoboth Beach, DE
Full-time Description
Moe's Southwest Grill
Hours
Full-time
Wilmington, Delaware
About this job
NOW HIRING!
If you love burritos, have a great personality & like to have fun, then you have found a home! Moe's Southwest Grill is now hiring energetic, service-oriented staff with great customer service skills!
As a GeneralManager, your duties will include:
Lead team in preparing and serving food with a smile.
Provide fast, friendly, and accurate service to guests.
Monitor actions of staff and customers to ensure that health and safety standards and regulations are obeyed.
Instruct staff on cleaning of kitchen and dining areas to maintain sanitation standards, and keep appropriate records.
Resolve customer complaints about food quality or service.?
Requirements:
Excellent communicator: Speaks and writes with a high degree of professionalism and credibility.
Growth-driven & career-oriented outlook.
A hands-on management style is essential.
Must enjoy building relationships and developing people.
Passion for great food.
Self-motivated with strong organizational skills.
Extremely personable with a professional appearance.
Food Safe Certified or willing to become certified
Required qualifications:
Valid driver's license
$89k-157k yearly est. 60d+ ago
Customer Service Account Manager
Pats Aircraft LLC 4.0
General manager job in Georgetown, DE
Join the High-Flying Team at ALOFT AeroArchitects!
Ready to elevate your career? At ALOFT AeroArchitects, we seek talented professionals in airplane maintenance, modification, and completion. We craft exceptional client experiences by pushing the boundaries of luxury, performance, and safety.
Join our crew! If you're looking for a career where you can make a real impact and work on cutting-edge and luxury aircraft, look no further. Join us at ALOFT AeroArchitects and let's take aviation to new heights!
SUMMARY
Develop and maintain professional account management relationships with Company internal and external customers while continually improving level of customer satisfaction. Work cooperatively with the Company sales team and members of supply chain to expedite Customer orders, increase sales volume to existing customers, and attract and retain new customers while meeting or exceeding assigned sales quotas at appropriate gross margins. Assist in the development of a professional Customer Service organization by providing junior and senior level Customer Service Representatives with training, guidance, and assistance.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Maintain close professional working relationships with Company Customers and OEMs to ensure effective lines of communication are maintained and any issues encountered are resolved quickly and completely.
Generate new and repeated sales by providing product and technical information in a timely manner.
Ensure Customer Orders are entered promptly and correctly in MRP system (CIMA) and monitored and expedited through to ensure all Customer Orders are on schedule until delivery to our customers.
Assist Customers in developing delivery schedules that support their requirements and ensure these delivery commitments are met and provide follow up information on shipments and delivery.
Assist Customers in identifying correct parts required by researching drawings, parts catalogs, and wiring diagrams as required.
Educate the customer on the benefits of company products and proactively recommend additional required items needed to increase customer satisfaction and improve product sales.
Act as each Customer's advocate to ensure all their requirements and expectations are clearly communicated with Company personnel and fulfilled.
Determine customer requirements and expectations to recommend specific product or solutions.
Present price, credit, and terms in accordance with company policy.
Exercise discretion & independent judgment with respect to matters of significance.
Maintain daily liaison with internal departments as necessary to ensure that we maintain our Boeing Gold rating and Customer orders are of the highest quality rank and are being processed, manufactured, and shipped in accordance with the PO schedule.
Review the Boeing rating and contest any and all errors to ensure accuracy of the rating.
Assist Program Management by establishing required MLN's and WO's, notifying affected parties of authorized budgets, statements of work, and other related time-charging information.
Coordinate account activity with other departments and Supply Chain on any unexpected increases and decreases in demand for product to ensure workload and delivery dates are achievable and maintained.
Assist in the identification and development of strategic Parts / Service and Repair Kits to help simplify Customer Order processing and ensure Customers have the correct parts in the correct quantities to perform their ongoing maintenance activities.
Set-up and maintain customer files and portals as required.
Assist accounting personnel in collections efforts as required.
Monitor & Apply company warranty policies and assist in the investigation of warranty claims submitted by customers for all products.
Participate in the parts and service pricing to develop the underlying cost of goods and have an understanding of the cost factors and risk in the pricing strategy of Company products to establish market benchmarks for price acceptability and strategies around ‘go to market' catalog and custom part/service pricing in accordance with company policy.
Act as the Customer Liaison for non-project support of the Customers while onsite or in support of travel to and from our site. Build relationships of support and trust to continuously offer assistance and monitor their satisfaction. Support requirements will be to offer hotel, rental car, local recommendations, and other information and to ensure the customer offices area is stocked as necessary to ensure they have all info and access to make their stay pleasant. Use this relationship to ensure we're also support their ongoing spare parts and technical services support needs for post project activity, including spare parts provisioning etc. Work closely with the PM and appropriate Sales Director at ALOFT to align on communications and fulsome support.
Send and follow up on Customer surveys for all sales and services. Monitor and Identify trends in customer satisfaction and dissatisfaction and make recommendations to direct manager for mitigations or by utilizing the relevant CA/PA/OFI modules in Q Pulse.
Manage time effectively, meet personal goals, and work effectively with other members of the customer service team.
Perform on-call Duties as required to include 24/7 support. Duties will require responding to all customer inquiries via phone, cell phone, and computer. A company cell phone will be provided.
Maintain proficiency in using personal computer and software.
Responsible for Complete initial / recurrent training requirements in a timely manner.
Other duties may be assigned.
SUPERVISORY RESPONSIBILITIES
Assign duties and examine work for exactness, completeness, and conformance.
Assist in carrying out administrative duties such as time and attendance, incident reports, accident reports, etc. in a timely manner.
Provide motivation, training and general guidance for the Customer Service staff.
ADDITIONAL RESPONSIBILITIES
The individual employed in this position is expected to dress appropriately (determined by area in which their work is performed), report to work on time, have excellent work habits, and have a cooperative and positive attitude in the work setting; exhibits respect and professionalism when interacting with customers, and all employees; must adhere to company policies, procedures and safety standards.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the minimum knowledge, skill, and/or ability required.
Associates Degree with four plus years related experience or High School education or equivalent reading, writing, and math abilities.
Diploma with six plus years related work experience.
Strong research skills and the ability to work independently or with minimal supervision.
Effective computer skills; Microsoft Office software and other company and discipline specific software applications.
Ability to build positive relationships and to maintain cross-functional partnerships.
Effective written and verbal communication skills.
Effective analytical and problem-solving skills.
Must be detail oriented with the ability to multi-task.
Ability to read and interpret engineering drawings.
Ability and willingness to work extended hours, when needed.
LANGUAGE SKILLS
Read, write and understand the English language.
Ability to read, write, analyze, and interpret complex contracts, legal documents, technical documents, engineering drawings, regulations, procedures and manuals.
CERTIFICATES, LICENSES, REGISTRATIONS
None.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Standard safety precautions are required in all areas where hazardous conditions exist.
TRAVEL
Occasional travel may be required; the employee filling this position must be willing to travel on short notice and possibly for extended periods.
WORK ENVIRONMENT
The following work environment and characteristics described are representative of those an employee encounters while performing the essential functions of this job.
Standard office environments.
Exposure to noise, smells, dust and fumes typically associated in an aviation environment.
Close proximity to several industrial hazards including electrical, mechanical and chemical.
SAFETY STATEMENT
All employees have a responsibility to cooperate in promoting and maintaining a safe and healthy work environment, to take reasonable care of their own health and safety and to encourage the health and safety of all other team members.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive
$64k-125k yearly est. Auto-Apply 30d ago
Automotive General Sales Managers - Sales Managers - North
Hertrich Family of Automobile Dealerships
General manager job in New Castle, DE
Join Our Regional Automotive Sales Management Teams as we continue to grow - Top Pay & Aggressive Benefits Package!
Positions Available:
General Sales Manager
Sales Manager
Finance Manager
Desk Manager
Dealership Experience is Required
Are you a driven leader with a passion for the automotive industry? Do you thrive in a fast-paced environment and seek unlimited income potential? If you're ready to make an impact and take charge, we want you on our team!
At The Hertrich Family of Dealerships, we're proud to represent 24 dealerships, 14 Collision Centers, and 18 automotive brands across the Delmarva Peninsula and beyond. For three generations, we've been committed to the communities we serve, supporting over 90 local organizations and charities. Our success is built on a foundation of integrity, accountability, and a drive for excellence.
Why Join Hertrich? We offer a dynamic, entrepreneurial culture where you'll work with a world-class team, and the opportunity to grow your career with one of the most respected names in the industry.
Benefits:
Competitive Pay Plans with top-tier earning potential
Career Advancement Opportunities with ongoing training
Comprehensive Medical Insurance for you and your family
Dental, Vision and Life Insurance for you and your family
Short- & Long-Term Disability Plans
Paid Vacation, Holidays, and Personal/Sick Days
401K Plan with Employer Match
Employee Purchase Discounts
Responsibilities:
Lead, train, and develop a professional sales team
Create and implement effective sales strategies for optimal results
Ensure complete customer satisfaction throughout the entire sales process
Complete all paperwork and transactions according to Hertrich standards
Collaborate with the GeneralManager on additional duties as needed
Qualifications:
Minimum 2 years of successful Automotive Dealership Sales Management experience (or 3+ years of proven sales performance if you're currently in a sales role and looking to advance)
Strong leadership skills and the ability to motivate a team
Results-driven, highly energetic, and self-motivated
In-depth knowledge of dealership sales operations
Used car buying/appraising experience is a plus
Auto Manufacturer Master Sales/Management Certifications are a plus
Flexible schedule availability, including weekends
High School Diploma/GED required; College degree a plus
At Hertrich, we aspire to build a workplace where all people come first. We value a diverse workforce and are committed to creating an inclusive environment where everyone can thrive. We encourage all qualified applicants to apply, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Hertrich is also a drug-free workplace.
Join us and be part of a company that's setting the standard for excellence in the automotive industry!