General manager jobs in Fresno, CA - 716 jobs

Belong to Something Beautiful At Sephora, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential, and making a difference every day. Together, we belong to something beautiful. Ready to remove the compromise between passion and profession? As Assistant Store Manager, you'll be the heartbeat of your store, inspiring your team, customers, and community. Your career is your stage as you support store operations, lead and develop your team, and elevate the client experience. What You'll Do: Support Store Operations & Client Experience. Collaborate with the Store Manager to ensure smooth daily operations, delivering exceptional client experiences while driving sales and profitability in a fast-paced environment. Inspire & Empower Teams. Lead with passion to coach, inspire, and empower your team to exceed expectations and performance goals, fostering growth, development and accountability. Recruit & Cultivate Top Talent. Attract, hire, and onboard new talent, building a diverse and inclusive team that embodies Sephora's values and delivers the signature service clients love. Champion Continuous Learning. Foster ongoing learning by delivering real-time coaching, actionable feedback, and ongoing support to maximize associates' potential. Drive Performance Through Feedback. Conduct impactful performance appraisals for your team and provide real-time, actionable feedback and mentorship to support each team member's career journey and engagement. Elevate Client Satisfaction. Consistently deliver outstanding service, skillfully resolve concerns, and actively drive engagement through loyalty programs and personalized experiences. Ensure Operational Excellence. Uphold Sephora's standards by maintaining a visually inspiring, immaculate store environment and ensuring compliance with all policies, procedures, and brand guidelines. Optimize Resources & Drive Growth. Drive results by optimizing inventory and staffing resources, adapting quickly to shifting priorities and opportunities in a vibrant, ever-changing retail landscape. What You'll Bring: Assistant Store Management Experience. Demonstrated success as a retail assistant manager in fast-paced, high-volume environments, consistently driving results and elevating team performance through hands-on leadership. Exceptional Leadership & Business Acumen. Strong ability to recruit, inspire, and develop top talent to deliver outstanding results and foster an energetic, collaborative atmosphere. Outstanding Communication & Interpersonal Skills. A history of building trust, clarity, and enthusiasm across teams and clients. Adept at delivering constructive feedback and facilitating open dialogue to support growth and high performance. Passion for Coaching & Development. A genuine commitment to empowering teams through tailored mentorship, real-time coaching, and actionable feedback, cultivating a culture of learning and accountability. Client-Centric & Growth Oriented. Deep experience creating memorable, personalized client experiences that build loyalty, while skillfully balancing operational priorities and driving business growth. Where and How: Location. This role requires on-site work at 639 East Shaw Ave., Fresno, CA 93710, United States (US). Availability. This role requires availability including evenings, weekends, and holidays. Physical Requirements. This role requires the ability to lift and carry up to 50 pounds, bend/stretch to stock shelves, stand and walk the sales floor for the entire shift, and work in a fragrance-filled environment. You must be able to handle and apply products to clients-with or without accommodation. What You'll Get: The annual base salary range for this position is $68,640.00 - $74,908.00. The actual base salary offered depends on a variety of factors, which may include, as applicable, the applicant's qualifications for the position; years of relevant experience; specific and unique skills; level of education attained; certifications or other professional licenses held; other legitimate, non-discriminatory business factors specific to the position; and the geographic location in which the applicant lives and/or from which they will perform the job. Individuals employed in this position may also be eligible to earn bonuses. This job will be posted for a minimum of five days. Caring Community. You'll lead your store like a community - where everyone feels seen and supported - building confidence among your team and positively impacting clients. Fulfilling Path. Every step in your journey matters along our dynamic career paths. We celebrate the little wins on the way to the big ones as you grow in your own way. Meaningful Work. With a cultivated passion for beauty, your career is your stage. We'll give you the environment and support your need to do more than sell products; you'll contribute to the transformation of your team, customers, and community. Rewards as Unique as You: Some benefits have eligibility requirements and may depend on job classification and length of employment. Health. Choose a healthcare plan to fit you and your dependents' needs with medical, dental, and vision coverage. Sephora also fully covers our employees' disability and life insurance. Wealth. We offer a competitive 401k with 4% match as well as FSA and HSA programs. We also offer a Student Debt Retirement plan, where your student loan payments qualify to earn the 401k match from Sephora. Balance. Leading a store is exciting and dynamic, so we make sure you can recharge with vacation paid time off, sick paid time off, and protected leave. Growth. No two stores or leaders are the same. With access to training, tuition reimbursement, and leadership development, you'll be guided on a dynamic career path. Perks. Think you've tried it all? Enjoy a 30% discount on all merchandise/services, opportunities for free product or “gratis,” and flash sale discounts on LVMH brand products. Support. You don't just lead a team that cares - you're part of a team that cares. Tap into free mental health and financial coaching resources with 24/7 access to Modern Health and Financial Finesse. Plus, volunteer and donation matching. Sephora values a diverse and inclusive workplace and considers all applicants without regard to sex, pregnancy, race, color, national origin, gender (including gender identity and gender expression), age, religion, sexual orientation, military/veteran status, disability, or any other protected category. Sephora is committed to providing reasonable accommodation to applicants with disabilities or other medical conditions. Sephora will consider all qualified applicants, including those with arrest and conviction records in a manner consistent with the requirements of all applicable laws, including the Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act. Join Us and Belong to Something Beautiful

As a General Manager, you will be collaborative and inclusive in helping our customers while leading a fun, team-oriented retail culture. You'll make a visible impact as a retail leader and business professional in driving your stores community relationships, merchandise sales, technical services portfolio, print & marketing services, and business-to-business network. Get great perks. Bonus plans, generous paid time off, career development program, and weekly pay Compensation based on qualifications and experience. Hiring immediately Full medical benefits package, 401(k) with company match, and many more benefits Associate store discount and more perks (discounts on mobile plans and other retailers, etc.) Provide strong leadership in community, customer service, sales, and team development. Ensure that the store culture embodies Staples values and its commitment to the community Develop a consultative and customer centric environment for the small business customer Empower your team to learn, grow and deliver through teaching, coaching and inspiring Lead merchandise sales, print & marketing services and retail operations Drive profitable sales and margin while reducing variability and improving performance YoY Hold yourself and your team accountable for flawless execution of operational excellence Coach every manager and supervisor to create a culture of consultative selling and total solutions Overall leadership of running a store; additional responsibilities as needed or assigned Essential skills and experience: 1+ year progressively responsible store management experience in a retail environment as a General/Store Manager Store Operations experience with analysis, planning, financial acumen and driving results Experience creating a customer centric environment and working in a consultative selling environment that provides customers a total solution Experience developing a team in operational excellence to drive profitable YOY sales and margins Ability to lift/move materials in the 10-50 pound range, climb ladders, stand and walk continuously Staples does not sponsor applicants for work visas for this position Preferred skills and experience: Bachelor's Degree in Business or related field Ability to engage with the community and network & support small business customers #MGT #LI-VL1 At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

Job Description within Keller Executive Search and not with one of its clients. As the Customer Service Manager in Fresno, CA, this senior role is accountable for shaping customer service strategy and delivering measurable outcomes across the business. The position partners closely with cross‑functional leaders, drives operational excellence, and scales processes to support growth. Key Responsibilities: Set a clear multi‑year strategy and translate it into quarterly plans with accountable metrics. Lead teams with a focus on coaching, psychological safety, and high performance. Elevate CSAT/NPS through service design, QA, and knowledge management. Build data‑driven operating rhythms, dashboards, and continuous‑improvement loops. Own budgets and vendor relationships; negotiate contracts that balance value, risk, and speed. Design compliant processes aligned to local regulations and internal policies. Partner with Sales, Marketing, and People Operations to execute company priorities. Represent the function to senior leadership; prepare crisp updates and decision memos. To learn more about Keller, please see: ******************************************************************************* Requirements 7+ years in progressively senior roles within the relevant discipline; experience leading managers. Demonstrated success building scalable processes and delivering against OKRs. Strong analytical and financial acumen; fluency with data tools and business cases. Excellent stakeholder management and executive communication skills. Working knowledge of applicable local laws, standards, and industry best practices. Bachelor's degree required; advanced degree or certifications are advantageous Benefits Competitive compensation: $ 125,000-152,000 USD Opportunities for professional growth and leadership development. Company culture: Flat management structure with direct access to decision‑makers; open communication environment. Full medical coverage. Equal Employment Opportunity Statement: Keller Executive Search provides equal employment opportunities to all qualified applicants and employees. Employment decisions are based on merit, qualifications, and business needs, without regard to protected characteristics under applicable law. Commitment to Diversity: An inclusive and equitable workplace is actively fostered. Hiring, development, and advancement practices are designed to broaden representation and ensure fair access to opportunity. Data Protection and Privacy: Personal data is processed solely for recruitment and employment purposes, in accordance with applicable data‑protection laws (including GDPR where relevant). Information may be retained for compliance and legitimate interests, subject to data minimization and security controls. Pay Equity: Compensation practices are reviewed to support pay equity for substantially similar work, accounting for bona fide factors such as experience, education, and performance. Health and Safety: Workplace health and safety obligations are observed in line with applicable national and local requirements. Employees are expected to follow all safety policies and promptly report hazards. Compliance with Law: All recruitment, selection, and employment practices are conducted in compliance with applicable laws and regulations in the jurisdiction of employment. Note: This job posting may be for a position with Keller Executive Search or one of our clients. The specific employer will be identified during the application and interview process. Employment laws and requirements may vary depending on the employer and location.

Beeflow is looking for a strategic and driven Regional Manager to lead our growth across North America. This role is responsible for the region's commercial success (P&L ownership), leading the US team and expanding into Canada, Mexico, and new crop opportunities. You'll shape the business strategy, build client relationships, and drive sales while ensuring operational excellence. This role requires a strong agribusiness background, leadership skills, experience driving commercial growth, and established grower relationships-particularly in almonds and/or blueberries. This position reports to the CEO. This role may be based in Central Valley, CA, or in the PNW region. Key Responsibilities Strategy & Growth - Develop and execute business plans, identify market opportunities, and expand Beeflow's presence. Sales & Business Development - Build client relationships, drive sales, and manage a strong pipeline. Client Management - Ensure customer satisfaction by delivering high-quality pollination solutions. Financial Oversight - Manage budgets, forecasts, and financial performance. Team Leadership - Hire, train, and mentor a high-performing team. Operations & Compliance - Oversee logistics, service delivery, and regulatory adherence. Requirements Bachelor's in Business, Agriculture, or related field (MBA preferred). 5+ years in commercial or business development roles in agribusiness. Strong network in specialty crops (almonds and blueberries preferred). Experience in startups or building operations from scratch. Proven sales and business growth success. Strong leadership, negotiation, and communication skills. Market analysis and strategic planning expertise. Fluent/Advanced Spanish. Willingness to travel (up to 50%). Most importantly, you could be a good fit if you share our values: Collaboration - We are one team: we respect each other, learn from our differences, and work together to find the best solutions. Transparency - We communicate assertively, acting with openness and honesty. Excellence - We focus on achieving exceptional results, exploring new ways to do things better. Commitment - We are agile and act with determination, integrity, and a strong focus on our customers' success. Benefits $130,000 - $150,000 base salary + up to 100% bonus Beeflow reserves the ability to adjust the compensation range based on the final candidate's experience, skillset, and geography. In addition to on target earnings, we offer stock options as we believe that every employee should have a stake in the company's growth. In addition, we offer: Medical, Vision and Dental Insurance for the employee and their dependents. 401k. A generous PTO schedule: 15 working days of vacation + a week off between Christmas and New Year's. Family Leave: 4 weeks of paid leave for the pregnant and nonpregnant parent + Soft Landing options to return to work after the leave both for pregnant and nonpregnant person. In-company Spanish lessons. Learning & Development budget + 3 days off per year to attend conferences, industry events, courses, etc. About Beeflow Beeflow is a biotechnology company revolutionizing how farmers manage crop pollination. By combining deep expertise in plant science, bee biology, and proprietary technologies-including bee-training molecules and a plant-based diet that boosts colony strength-we deliver professional pollination services that increase yield potential and fruit quality. Our platform enables growers to better manage the critical bloom period through data-driven insights and more consistent bee activity, even under suboptimal conditions. Founded in 2016, Beeflow is headquartered in California with growing operations across the U.S. and Latin America. Backed by leading investors such as Ospraie Ag Sciences, Future Ventures, Vectr Ventures, Jeff Wilke, SOSV, and GridX, our global team of scientists, agronomists, beekeepers, and business professionals is committed to building the future of sustainable agriculture. For more information, please visit beeflow.com

Job Description CarGuys Inc. -America's #1 Automotive Recruiter If you are looking for a new career in the car Biz CarGuys Inc. is the go-to company to assist you. We work with dealerships that are looking to hire, all across the country. Anytime you are looking to find a new career…contact us, CarGuys Inc. to assist. We help dealers to hire, from porters all the way up to CEO's Currently we have a dealership in your area looking to hire Automotive General Sales Managers. This dealership may offer: an above average salary based on industry standards a full benefits package Paid Vacation and Paid Time Off Employee Discounts on both auto repairs and parts Growth and advancement opportunities Long term Job Security Job Responsibilities: Recruiting, Training, and Developing a high-performance sales team through accountability management principles Supervise the training development, discipline, and appraisal of sales consultants and other departmental employees Maintain and promote customer and owner satisfaction Review the forecasting of unit sales and gross profit Oversee management of new and used vehicle operations Job Qualifications : Strong organizational and excellent written/verbal communication skills Strong ability to multi-task and juggle multiple items at once Strong attention to detail We are looking for someone with a proven and verifiable track record of: High CSI and Sales Volume Long term stability in your previous employment Product Knowledge - A love for being involved in the deal, not just an administrator or “numbers guy” who sits behind the desk Skills: Dealership Management, Dealership Operations, Automotive Management, Automotive General Manager, Automotive General Sale Manager, Financial Statement, Month End Closing, Automotive Dealership general manager, Dealership general manager, Auto dealer general manager, Car dealer general manager, Auto Dealership General Manager, Management, control Day-to-day operations of dealership, Automotive sales Management, Sales management, team leadership, revenue growth, business development, strategic planning, sales strategy, sales forecasting sales analysis, performance metrics, sales training, sales operations. Account management, CRM systems, communication skills, negotiation skills, marketing knowledge, market research, relationship building, goal setting. *You are applying through Car Guy's Inc, America's and Canada's #1 Automotive Recruiter. Companies all over America and Canada hire us to find them qualified candidates. If deemed a qualified candidate your resume will be forwarded to a local dealer.

About the Role Task Buddie is seeking Regional Managers to join our expanding sakes team. In this role, you'll be responsible for growing business within your assigned region by meeting face-to-face with prospects, building lasting relationships, and showcasing how Task Buddie's services can create value. If you're energetic, personable, and thrive on in-person connections, this is your chance to directly influence our company's growth in your market. What You'll Do Identify and pursue new business opportunities within your designated region. Meet with decision-makers in person to present Task Buddie's solutions. Cultivate and maintain strong relationships with local businesses. Build and manage a pipeline of prospects to consistently hit or exceed sales targets. Partner with leadership to shape strategies tailored to your region. Represent Task Buddie at local networking events, trade shows, and business functions. What You Bring Prior field sales or regional-based experience is preferred but not required. Excellent communication, interpersonal, and presentation abilities. A motivated, goal-oriented mindset with a passion for growth. Strong organizational and time management skills to succeed independently in the field. What You'll Get Competitive base salary with performance-driven bonuses and commissions. Comprehensive training and continued support for long-term success. Benefits package including medical, dental, vision, 401k, and paid time off. Career advancement opportunities with a fast-growing company. The ability to make a direct impact while representing a forward-thinking brand.

Job Description As a key member of the Madera Site Leadership team, the Operations Manager is responsible for overseeing the operations of manufacturing and labore resource planning. Position guides the manufacturing of all products manufactured within the site including AM operations. This role will drive the safe execution of site performance to customer quality and delivery expectations in a manner that meets productivity and cost commitments. This position will have accountability for multiple operations departments, which may include fabrication, welding, sub-assembly, assembly, and/or test. In addition to execution of production requirements, this role will drive continuous improvement activities into the daily standard work of the operations teams. PRINCIPAL ACCOUNTABILITIES: Supervise plant manufacturing operations including, but not limited to; sheet metal, fabrication, welding, coil fabrication, assembly, testing to safely meet productivity, cost, and quality targets. Responsible for shop-related matters including health & safety, production, costs, quality, on-time delivery, equipment, process improvement (lean), asset maintenance, plant layout, sequence of manufacturing processes, personnel. Drive execution to plant safety requirements through the use of behavior-based safety management: ensuring employees wear personal protective equipment; ensuring leaders/employees follow correct safety policy and procedures, and that proper training and awareness is provided. Drives established production schedules by properly scheduling workforce and resources. Actively promote professional development of supervisory team and key employees Executes against standard processes and Key Performance Indicators (KPls) as defined in the global operating standard established in BAC Excellence (BAC-X) including Global Assembly Standardization (GAS) Expectations. Ensure high quality and pristine appearance of finished product prior to shipment. Supervise compliance with Federal, State, Local and Plant environmental policies. Initiate plans and processes which minimize manufacturing costs through effective utilization of workforce, equipment, facilities, materials, and capital. Assure attainment of business objectives and productions schedules while ensuring product standards that will exceed our customers' expectations. Establish team and individual objectives for continuous improvement and cost reduction. Encourage adoption of new techniques and focus on fact-based problem solving. Promote cross training and skills development of employees to enhance work force flexibility. Manage spending within established budget with a focus on reducing costs by efficient labor use, achieving maximum product yield, maintaining efficient material usage while incurring minimum operating expenses. The incumbent is expected to recommend/implement changes which will improve upon these items. Demonstrate sound interpersonal skills including the ability to build business relationships, provide recognition, and demonstrate integrity and high personal standards. Performs other duties and projects as assigned by the Plant Manager. KNOWLEDGE & SKILLS: Minimum 10 years of manufacturing leadership, including a minimum of 2 years leading a team of 100 + employees. Proven experience creating strong teams and leading through change with the ability to lead and motivate others to action. Strong organizational and planning abilities that produces results through strong execution. Practical experience with lean manufacturing, continuous improvement, and problem-solving techniques. Strong interpersonal, verbal, and written communication skills Bachelor's degree in business or engineering preferred. CRITICAL SKILLS & COMPETENCIES: Critical thinking and problem solving Planning and organizing Financial and KPI / Business Acumen Decision-making Communication skills Influencing and leading Delegation Teamwork & Team development Negotiation Conflict management Adaptability NATURE & SCOPE: The Operations Manager reports directly to the Madera Plant Manager and will have daily interactions with the plant leadership team as well as other support organization roles within the Americas region. The Operations Manager will directly lead a team of Operations Team Leaders (Production Supervisors) and indirectly lead a team of hourly employees. This role has significant interactions with all levels of the site organization and partners with Environmental, Health and Safety, Supply Chain, Engineering, HR and Quality departments. WORKING CONDITIONS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand and walk up to 20% of the time. Working conditions include those of an office and plant environment. This is a normal manufacturing environment, with normal hazards associated with metal working equipment. This position requires occasional lifting of up to 30 lbs, and occasional travel up to 20% of the time. BAC Hiring Compensation Range $124,500 to $213,300. BAC offers a comprehensive benefits package to include medical, dental, vision, paid time off, 401k, employee stock ownership plan, and more. Please see additional details on the BAC website at ************************* BAC Employees are eligible to participate in an annual bonus incentive program. BAC provides additional earnings in the form of overtime as applicable under law.

ADP is hiring a Sales Representative, Small Business Services. Are you ready to build a rewarding future? Uncapped commissions, lavish incentive trips, and career advancement are some of the ways. Do you want to join a Fortune 250 company with industry-leading sales training and the latest sales technology to help you achieve success ? Are you looking to join a fast-paced, inclusive environment with a culture of collaboration and belonging? If so, this may be the opportunity you've been searching for. Read on and decide for yourself. In this role, you will work within a defined geographic territory that targets clients and prospects with 1-49 employees. You will identify and sign new clients for payroll, tax, human resources, benefits, and more and sell additional solutions to existing clients. Daily, you will cultivate relationships, set appointments, gather leads from established business partners, assess client or prospect needs to present the best ADP solutions, and spend your time in the field (when "normal" life resumes) closing business. Don't worry if you have no prior sales experience; we are known for our high-quality sales training and will teach you how to use the latest sales technology to set you up for success. Integrity, resilience, positivity, and a "refuse to lose" attitude are must-haves in this job. As with any role in sales, you will experience ebbs and flows. However, challenges should ignite your determination and invigorate you to thrive, not weigh you down. In return, you'll be rewarded with uncapped commissions, incentive trips, and opportunities to advance your career in a fun and friendly environment -- all while gaining serious credibility as part of an industry-leading sales team in a stable and highly respected tech company. A little about ADP: We are a global leader in human resources technology, offering the latest AI and machine learning-enhanced payroll, tax, human resources, benefits, and much more. We believe our people make all the difference in cultivating an inclusive, down-to-earth culture that welcomes ideas, encourages innovation, and values belonging. We've received recognition as a global Best Places to Work and a recipient of many prestigious awards for diversity, equity, and inclusion, including a DiversityInc Top 50 Company, Best CEO and company for women, LGBTQ+, multicultural talent, and more. As part of our deep DEI commitment, our CEO has joined the OneTen coalition to create one million jobs for Black Americans over the next ten years. Learn more about DEI at ADP on our YouTube channel: http://adp.careers/DEI_Videos. Ready to #MakeYourMark? Apply now! To learn more about Sales at ADP, visit https://jobs.adp.com/teams-roles/sales/ What you'll do: Responsibilities Grow Our Business While Growing Yours. You will work independently and collaboratively as part of various teams within your assigned geography to close sales, win business, and reach sales goals. Turn Prospects into Loyal Clients and Raving Fans. You will implement a sales strategy targeted to decision-makers and business owners to build a network and capture new business. Deepen Relationships Across the ADP Family. In addition to selling cloud-based human resources solutions, you will strategically cultivate additional business within existing accounts. But it's not all business; you will make life-long friendships here. Collaborate Daily. You will serve as a trusted advisor, partner, and ADP ambassador to your clients, internal partners, and overall network while demonstrating grace under pressure and the highest ethical standards. TO SUCCEED IN THIS ROLE: Required Qualifications Positive Self-Starter. You have an upbeat, persistent style and the ability to cold call without fear of rejection, manage your time well, and can present your ideas in a clear professional manner on paper, in-person, and over the phone. Agile Solution Seeker. You're a problem solver who can find an answer, or a solution, even in times of fast-paced change. Continuous Learner. You're always learning, growing, and questioning how things were done in the past to make them even better. A college degree is great but not required. What's more important is having the skills to do the job. If you don't have a college degree, other acceptable experience could include: One to two years of prior work experience or internships in Retail, Marketing, Business Development, Food Service, Insurance Sales, or another relevant industry, OR Prior military experience that focused on teamwork, resilience, negotiation, trust-building, and a "never lose" mentality earned as part of the military to build relationships, impact businesses for the better, and achieve success.

ADP is hiring a Sales Representative, Small Business Services. Are you ready to build a rewarding future? Uncapped commissions, lavish incentive trips, and career advancement are some of the ways. Do you want to join a Fortune 250 company with industry-leading sales training and the latest sales technology to help you achieve success ? Are you looking to join a fast-paced, inclusive environment with a culture of collaboration and belonging? If so, this may be the opportunity you've been searching for. Read on and decide for yourself. In this role, you will work within a defined geographic territory that targets clients and prospects with 1-49 employees. You will identify and sign new clients for payroll, tax, human resources, benefits, and more and sell additional solutions to existing clients. Daily, you will cultivate relationships, set appointments, gather leads from established business partners, assess client or prospect needs to present the best ADP solutions, and spend your time in the field (when "normal" life resumes) closing business. Don't worry if you have no prior sales experience; we are known for our high-quality sales training and will teach you how to use the latest sales technology to set you up for success. Integrity, resilience, positivity, and a "refuse to lose" attitude are must-haves in this job. As with any role in sales, you will experience ebbs and flows. However, challenges should ignite your determination and invigorate you to thrive, not weigh you down. In return, you'll be rewarded with uncapped commissions, incentive trips, and opportunities to advance your career in a fun and friendly environment -- all while gaining serious credibility as part of an industry-leading sales team in a stable and highly respected tech company. A little about ADP: We are a global leader in human resources technology, offering the latest AI and machine learning-enhanced payroll, tax, human resources, benefits, and much more. We believe our people make all the difference in cultivating an inclusive, down-to-earth culture that welcomes ideas, encourages innovation, and values belonging. We've received recognition as a global Best Places to Work and a recipient of many prestigious awards for diversity, equity, and inclusion, including a DiversityInc Top 50 Company, Best CEO and company for women, LGBTQ+, multicultural talent, and more. As part of our deep DEI commitment, our CEO has joined the OneTen coalition to create one million jobs for Black Americans over the next ten years. Learn more about DEI at ADP on our YouTube channel: ****************************** Ready to #MakeYourMark? Apply now! To learn more about Sales at ADP, visit *************************************** What you'll do: Responsibilities Grow Our Business While Growing Yours. You will work independently and collaboratively as part of various teams within your assigned geography to close sales, win business, and reach sales goals. Turn Prospects into Loyal Clients and Raving Fans. You will implement a sales strategy targeted to decision-makers and business owners to build a network and capture new business. Deepen Relationships Across the ADP Family. In addition to selling cloud-based human resources solutions, you will strategically cultivate additional business within existing accounts. But it's not all business; you will make life-long friendships here. Collaborate Daily. You will serve as a trusted advisor, partner, and ADP ambassador to your clients, internal partners, and overall network while demonstrating grace under pressure and the highest ethical standards. TO SUCCEED IN THIS ROLE: Required Qualifications Positive Self-Starter. You have an upbeat, persistent style and the ability to cold call without fear of rejection, manage your time well, and can present your ideas in a clear professional manner on paper, in-person, and over the phone. Agile Solution Seeker. You're a problem solver who can find an answer, or a solution, even in times of fast-paced change. Continuous Learner. You're always learning, growing, and questioning how things were done in the past to make them even better. A college degree is great but not required. What's more important is having the skills to do the job. If you don't have a college degree, other acceptable experience could include: One to two years of prior work experience or internships in Retail, Marketing, Business Development, Food Service, Insurance Sales, or another relevant industry, OR Prior military experience that focused on teamwork, resilience, negotiation, trust-building, and a "never lose" mentality earned as part of the military to build relationships, impact businesses for the better, and achieve success.

Gill Automotive Group is currently looking for an experienced, highly successful General Sales Manager's to join our growing Group. Gill Automotive Group is a fast-growing automotive organization, proudly currently serving the Gilroy, Tracy, Madera and Livermore communities in Northern California and the Kailua community in Hawaii. Our team enjoys training programs, a fantastic culture and opportunities for advancement, which are company-wide focuses to help you grow both personally and professionally. If interested in joining our team, apply below! BENEFITS: Paid training and development Medical, Vision and Dental Benefits 401(k) with company match Paid Holidays Free College Education courses for employees and their Family members Employee appreciation lunches Employee bonus for referrals Employee discounts Excellent culture Room for growth The GSM is responsible for the operations and profitability of the New and Pre-Owned Vehicle Departments, including Finance. The GSM ensures customer retention and profitability by hiring, training, and measuring the performance of sales professionals and establishing customer-focused sales standards. Responsibilities Coach sales team on proper closing techniques through training and active participation Manage all showroom activities for a large sales team Spend time with customers to determine their needs, discuss vehicle options, and assist sales team members in closing deals Hire, motivate, and monitor the performance of all new/used vehicle sales employees Conduct daily and weekly sales and sales training meetings. Coach both new and experienced sales reps on best practices for improving performance Monitor and analyze salespeople's performance Assist in the development of advertising campaigns and other promotions. Ensure proper follow-up of all prospective buyers by developing, implementing, and monitoring a CRM system Establish delivery procedures and ensure delivery includes an introduction to the service department and scheduling of the first service appointment Forecast goals and objectives for sales, gross, and key expenses on a monthly and annual basis Qualifications Strong Auto Sales and Sales Management Experience Strong Closing Skills Strong Ethics and Values Excellent Leadership and Communication Skills Excellent People Skills Must Pass Background and Drug Screen Must have valid driver's license and pass motor vehicle record test Please reply with a copy of your resume and qualifications. Gill Automotive Group is an equal-opportunity employer. Must pass a background and drug screening prior to employment.

Job Type: Full-Time | Location: On-site - Fresno, CA A well-established travel company is seeking an experienced General Manager to lead and oversee operations at the Fresno leisure travel branch. This role combines leadership, operations, and travel industry expertise to ensure branch success and client satisfaction. Key Responsibilities: Manage day-to-day operations of the Fresno branch Supervise and support branch staff and Independent Affiliates Ensure proper scheduling, staffing, and office coverage Support agents with travel systems (Sabre, Client Base, Axus, etc.) Coordinate vendor appointments and promote preferred suppliers Oversee compliance for mail handling, check deposits, and accounting procedures Collaborate with HR and Accounting on administrative processes Maintain a positive, team-oriented office environment Qualifications: 5+ years of experience in leisure travel 2+ years in a supervisory or managerial role Proficiency in Sabre, Microsoft Word, Excel, and Outlook Familiarity with travel booking systems (air, hotel, cruise, car, tours) Strong communication, leadership, and organizational skills What's in It for You: A professional and supportive team environment Opportunity to lead a successful, high-performing branch A role where your travel expertise and leadership truly matter Ready to take the next step in your travel career? Apply today!

**Travel Industry Experience Required.** Summary: Travel Agency looking for someone to manage the office duties by helping direct, administer and coordinate the operational activities. This is an in-office position in Fresno, California. No Remote or Hybrid option given. The Ideal Candidate: Oversees and manages staff (travel agents, accounting staff, and receptionist). They will be primarily responsible for the overall operations including managing the Leisure Travel Agent team and support the Independent Travel Agents associated with the company. Provide technology implementation, usage and support. Also is responsible for hosting/scheduling preferred vendor appointments to meet the team. Qualifications: 5+ years Leisure Travel experience required 2 years' experience working in a supervisory and/or managerial role, leading teams of 10 or more staff. Proficiency in Sabre GDS, including ticketing procedures (faring, pricing, exchanges, refunds, etc.) Experience booking tours, cruise, airline, hotel and car rentals Strong computer skills (Word, Excel, Outlook) - must be tech savvy to manage internal software programs and administer websites Strong knowledge of Client Base, tour/cruise online booking engines Good writing/communication skills

Our Denny's location is seeking a talented and highly motivated individual to serve as our General Manager. This position will report to the Area Manager. The GM will be responsible for the overall restaurant operations execution and management of staff, controllable profit plan achievement, guest count growth, and sales building activities, focus on employee selection, retention, continuous operational improvement and a strong commitment to hospitality and guest satisfaction. General Managers must have a strong commitment to guest satisfaction Essential Duties & Responsibilities include, but not limited to the following. Other duties may be assigned to meet business needs. Promotes Company Mission, Vision and Core Values. Willingly assists others without being asked. Prepares and interprets financial and operational reports and schedules, analyzes data and develops solutions to ensure operating goals are achieved. Directs restaurant operations with responsibility for guest service, brand standards execution and employee training. Achieves controllable profit and flow thru goals by overseeing all controllable costs and taking the appropriate corrective action to achieve the desired result. Ensures timely implementation, training and ongoing execution of all corporate initiatives and marketing promotions. Develops Restaurant Managers and hourly employees through corporate training programs, individual development plans and assignments; provides coaching and constructive feedback to employees as needed. Ensures all equipment and facilities are in compliance with Brand Standards and all government regulations and takes corrective action when required. Attracts, hires, onboards and retains the best hourly talent to meet staffing requirements and guest service standards. Proactively handles employee relations issues and deviations from Brand Standards; involves the AM and Human Resources Manager as appropriate to resolve issues. Develops and executes the local store marketing plan to build relationships with civic, business, school, and professional organizations to drive sales and guest counts. Monitors that proper security procedures are in place to protect employees, guests and company assets. Enforces sanitary practices for food handling, general cleanliness and maintenance of kitchen, dining areas and restrooms. Works to create and maintain an enjoyable and respectful environment for our guests and employees. Maintains compliance with all employer's employment policies and Brand Standards to include all state, local and federal regulations. Follows management cash handling, inventory and other operational procedures as outlined by the employer. Completes all other tasks and duties as assigned. Employee Benefits 401(k) - we match dollar for dollar! We offer Medical, Dental and Vision Insurance. Paid Training Paid Time off Company-wide discount - receive a 25% discount at over 40 company-affiliated restaurants! Flexible Schedules - we'll work with you because employee work/life balance matters! Qualifications Qualifications/Requirements Minimum of 3 years experience in restaurant, hospitality or retail management, additional operations and/or leadership experience strongly preferred. Associate's or Bachelor's degree preferred or equivalent combination of education and experience. Ability to work a minimum of 55 hours a week. Food Safety Manager certification required. Strong organizational skills with excellent oral and written communication skills and the ability to communicate with all levels of the organization. Ability to communicate effectively, both orally and in writing, in the English language. Possesses basic math skills (add, subtract, multiply, divide). Places a value on diversity and shows respect for others. Proven ability to problem solve and handle high stress situations. Interprets financial statements and understands contributing factors. Identifies and anticipates opportunities for improvement and implements corrective action steps. Must be able to perform job duties of every position. Must be prepared to multitask in accordance with the demands of the business. Ability to work weekends, holidays, evenings and additional shifts as needed. Available to travel, to include occasional overnight and airline travel when applicable. Licensed to operate an automobile without hours of operations restrictions. Has reliable transportation. Must be able to lift a tray weighing up to 25 lbs. Must be able to lift and carry supplies and equipment weighing up to 50 lbs; place items on high and low shelves in the office, store rooms, service areas, walk-in coolers and freezers. Must be able to bend, stoop, reach, lift and grasp. Must be able to hear well in a loud environment to respond to employee and guest needs. Must meet any state, county or municipal regulation pertaining to health risk concerns about food handling. Must be able to operate a point-of-sale system and differentiate between monetary denominations. Must be able to work with all Denny's menu products. Must be able to work with potentially hazardous chemicals. Must have sufficient mobility to move and operate in confined work areas. Must be able to work inside and outside the restaurant. Must be able to observe staff and all aspects of restaurant operations. Must be able to stand and walk during a 10 to 12 hour shift; occasional shifts in excess of 10 hours may be required due to the demands of the business. Must be able to tolerate extreme temperature changes in kitchen and freezer areas. This is intended to describe the general nature and level of work being performed by the employees assigned to this position. It is not intended to be an exhaustive list of all duties, responsibilities or tasks which may be required to be performed in this position. Employer may amend, change, or modify the responsibilities and duties of this position to meet business needs as necessary. This job description does not constitute a contract for employment and may be changed at the discretion of the employer with or without notice. Denco Family, Inc is an Equal Opportunity/Affirmative Action Employer. As an Equal Opportunity Employer, we do not discriminate on the basis of age, race, sex, sexual orientation, gender identity, gender expression, color, religion, national origin, disability, genetic information, or any other status protected by federal, state or local law.

Westamerica is among the largest commercial banks headquartered in California. We are looking for outstanding people to join on our winning team. We reached our current strength because our employees, customers, and shareholders believe in the same fundamental goals: Delivering a wide variety of financial services with a superior customer service guarantee. JOB SUMMARY: Under the direction of the Regional Service Manager: Provides customers with quality service; supervises operational staff; promotes sales of all Bank services. ESSENTIAL FUNCTIONS: Customer Service & Sales Support Deliver 5 Points of Service. (Your Community Banker, Sundown Rule, It's your time, 24hrs or bust, Statement of fact, Everybody makes a difference) Meet SERVICE standards for external customers. Conduct/facilitate daily 8a.m. sales meetings. Resolve complex customer problems; ensure good customer relations. Serve as point of contact for branch staff questions. Support Sales efforts through coaching and mentoring. Focus on stabilization of transaction accounts. Promote internal sales activities for new product and service referrals with an emphasis on all Key Initiatives. Ensure that average monthly teller incentive goal of $110/FTE is met. Ensure minimum SPF referral goals are met for each visit as well as monthly. At the conclusion of each visit, ensure a meeting with the investment representative for review of sales and referrals. Maintain or grow branch deposits. Meet or exceed NII goal as outlined in your annual budget. Meet minimum Elan goals. Meet established QIS standards of 95% or above. Ownership & Accountability Maintain control and tracking of operational losses and teller cash differences. Screen and interview applicants for operational positions. Coordinate with the RSM on actions and documentation related to disciplinary situations. Manage overall operations of the branch through effective delegation & follow-up. Demonstrate leadership skills as evidenced by modeling professional conduct & professional boundaries & coaching & mentoring staff, especially in sales activities. Ensure training & cross-training of staff. Identify any training, coaching or scripting needs. Ensure all necessary reports are completed and forwarded on a timely basis. Communicate problems, successes, challenges and personnel issues to the RSM on a regular basis. Adhere to the “no surprises” standard. Exercise sound judgement and common sense in protecting bank assets, while providing excellent customer service. Implement changes to policies and procedures timely and effectively. Personal losses within loss limit. Meet attendance guidelines. Administrative Control, Security & Audit Ensure satisfactory ratings by Internal Audit. Ensure satisfactory ratings by Branch Review (See Audit Performance Matrix, Personnel Policy manual, Page 8.1.1). Follow security protocols in opening, closing and internal operations procedures. Ensure that all staff is knowledgeable and adheres to Control Consciousness policies and procedures. Ensure branch remains within established loss limits. Compliance Responsibilities Complete regulatory tutorials to ensure understanding of compliance standards & expectations. Ensure that all staff completes regulatory tutorials and has an understanding of compliance standards & expectations. Answer regulatory questions correctly during Audit/Branch Review. Ensure CRA service hours branch goals are met. Work Environment: The work environment described here is representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee generally works in an office environment but may occasionally be required to perform job duties outside of the typical office setting. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts. The noise level in the work environment is usually moderate. EQUIPMENT USED TO PERFORM FUNCTIONS: 10-key machine, Microsoft based computers, fax machine, photocopier, ATM, tube system for drive-up window, Branch Capture equipment. DECISION MAKING: (Give examples of decisions and recommendations made by incumbent) Approves non-standard transactions based on knowledge of client's account history. Schedules appropriate number of staff to successfully meet varying service demands and address any training needs. Determines best method to apply to resolve customer and/or staff conflicts, which preserve individual's dignity and comply with established banking policies. PROMOTIONAL GUIDELINES: Customer Service Managers are eligible for promotions based upon the approved level of the branch, i.e. CSM I, II, III, etc. After one year in current position, the following criteria must be met: Must have all audits and branch reviews rated satisfactorily. Must obtain an “at expectation” or better in all categories on the annual performance appraisal. Consistent pattern of growth in all areas of sales support. Requirements MINIMUM KNOWLEDGE, PRIOR WORK EXPERIENCE, AND SKILLS NEEDED TO PERFORM JOB FUNCTIONS: Progressively more responsible in-branch operations where incumbent has gained a thorough knowledge of operational policies and procedures. Previous lead or supervisory experience preferred. Excellent interpersonal, organization and communication skills required. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee may be required to use hands to finger, handle, feel, or manipulate computers, calculators, phones and other office equipment and must be able to clearly communicate and write, hear, and talk with co-workers and customers. The employee is required to walk and stand for long periods of time. The employee is required to occasionally reach, sit, stoop, kneel or crouch. The employee may occasionally lift and/or move up to 25 pounds. Specific visual abilities are required in the job including close vision, distance vision, color vision, peripheral vision, and ability to adjust focus. MENTAL DEMANDS: Successfully prioritize demands and meet quality and quantity service standards. Apply basic math skills to balance cash and reconcile ledger accounts. Evaluate job performance and identify training needs of subordinate staff. Identify and capture business opportunities. EOE Westamerica Bank's Privacy Policy may be found at: ********************************* Salary Description $68,640.00 - $69,817.69

The Hotel General Manager (GM) leads all aspects of the hotel's operations, ensuring financial success, guest satisfaction, and team development while upholding our mission, vision, and values. This hands-on leadership role requires a proactive, self-starting individual with 24/7 availability to ensure excellence across all departments.

If you reside in California, please see our California Applicant Privacy Policy for more information about our data handling practices and your data rights. Responsibilities MV Transportation is seeking a General Manager who will provide support, leadership and direction to assigned operating location to ensure delivery of annual business plans. He/she will control the daily operation of our transportation contract, in compliance with the policies of the contracting agency and in conformance with company procedures. Job Responsibilities: * Effectively manage customer relations through both direct contact and outreach programs. * Identify, select, train and mentor location staff. * Effectively and frequently communicate with location staff and support team members. * Oversee vehicle maintenance plan and ensures fleet availability to meet service requirements. * Oversee safety and training programs, plans and processes to ensure compliance with company, contract and regulatory requirements. * Maintain client contact routinely to meet or exceed expectations. * Conduct periodic departmental audits. * Daily, weekly and monthly review of key operational metrics. * Ensure that all location financial metrics are managed continuously, exceptions are reported and action plans are developed to ensure the location meets it financial, safety and operational expectations. * Implement, promote and adhere to company policies and procedures. * Interact with bridges committee to effectuate positive changes to policies, procedures and programs. * Participate in location(s) labor and employee relations activities. * Provide insight and information to support location(s) contract renewals. * Create and present location(s) annual budget. Qualifications Talent Requirements: * College degree or equivalent business management experience. * Management experience required. * Must have a minimum of (5) five years of comprehensive experience in operations management and a combination of (7) seven years of management or supervisory experience in a transit environment with knowledge of Trapeze scheduling software. * Must have labor/union(s) negations/expenses expertise. * Must have a full understanding of dispatch, scheduling, driver recruitment, and safety DOT and FTA compliance. * MS Office, strong analytical skills, strong written and verbal communication skills and high degree of multi-tasking skills. * Additional duties/responsibilities based upon individual contract requirements. Starting salary range: $90,000 - $107,000 MV Transportation is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants. Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment. #appcast

We offer a creative and friendly environment with plenty of opportunity for advancement. Who We Are Our inclusive brand reflects our people and commitment to the world. We want you to be part of delivering unique, free-spirited fashion and lifestyle products & create a space to amplify the voices of everyone seeking self-expression. What You'll Do Our Assistant Team Leader (Assistant Store Manager) is a leadership role with a strong emphasis on guest experience, visual presentation, and boutique operations. The ideal candidate has specialty retail experience and is a creative spirit who is ready to support our Boutique Team Leader (Store Manager) in creating an engaging environment for our guests and team members. Assistant Team Leader responsibilities include: Guest Experience Leading and supporting a selling culture focused on building a confident and engaged team that is motivated to provide unwavering dedication to our guests. Leadership Driving sales results by analyzing the business and identifying opportunities to improve metrics through sales floor leadership and continuous coaching on and off the sales floor. Planning, delegating, and following up on expected tasks, assignments, and activities while maintaining our guest as our top priority. Talent Assisting the Boutique Team Leader in recruiting, hiring, onboarding, developing, and retaining a high-performing and diverse team. Assisting in building bench strength for the boutique by preparing team members for the next level of responsibility. Establishing open, candid, and trusting professional relationships with your team. Operations & Visual Supporting and enforcing company policies and procedures fairly and consistently. Maintaining a visually inspiring boutique that is compelling to the guest by utilizing, leading, and delivering our visual brand standards. Problem solving; proactively, creatively, and often independently, driving new ideas and creating solutions to problems. What You'll Get A flexible schedule Growth and advancement opportunities A generous team member discount Monthly Incentive Program Opportunity to participate in our 401(K) Plan Medical, Dental, Vision, and Life Insurance available for FT positions This opportunity offers a starting wage of $20.10 per hour Paid Parental Leave Position Requirements Previous supervisory experience, preferably in a specialty retail store Ability to motivate others and work together to deliver sales results Able to plan and execute tasks efficiently and independently Flexible and adaptable Ability to multi-task and balance multiple priorities Ability to work flexible hours to meet the needs of the boutique including nights, weekends, and holidays Physical Requirements Ability to effectively maneuver around sales floor and stockroom, repetitive bending, prolonged standing, twisting, stooping, squatting and climbing Must be able to work independently Must be able to lift and carry up to 35 lbs We consistently seek candidates for current and future consideration. If you believe your skills, experience, and passion would be a great fit for francesca's, we encourage you to apply today. francesca's is an equal opportunity employer. francesca's understands that it is our team members that contribute to our growth and we invite you to help us continue in our success!

Grocery Outlet is a rapidly growing, family-oriented retailer dedicated to providing customers with high-quality, deeply discounted products. With commitment to our communities and a strong network of independent operators, we offer a unique business model that empowers entrepreneurs to run their own stores. Our mission is to deliver exceptional value to customers while fostering a culture of independence, integrity, and community impact. Founded in 1946, Grocery Outlet has a rich history of providing exceptional bargains to customers while supporting local entrepreneurs. Over the decades, we have expanded to more than 500 locations across the United States, maintaining our reputation as the leading extreme-value grocery retailer. Our continued growth and success are driven by our commitment to innovation, strong supplier relationships, and our independent operator model, which has helped countless business owners achieve financial and personal success. The Independent Operator Role The Independent Operator (IO) is a hands-on, entrepreneurial role where individuals take ownership of their Grocery Outlet store. This is a unique business opportunity, not a franchise, giving operators the autonomy to run their business while benefiting from the support and resources of an established retail brand. Key Responsibilities: Store Operations: Oversee daily store functions, including inventory management, compliance, and financial oversight to ensure profitability and growth. Leadership & Team Development: Recruit, hire, and train a high-performing team to deliver outstanding customer service and operational excellence. Buying & Merchandising: leveraging Grocery Outlet's unique buying model. Order the variety and quantity of products to meet the unique preferences of your local community. Community Engagement: Support local organizations and causes you are passionate about, aligning with our mission of "Touching lives for the better” Financial & Business Acumen: Manage financial performance, including sales, margins, expenses, and overall profitability. Customer Experience: Create an inviting shopping experience by maintaining a clean, organized, and well-stocked store. Benefits: Operational Autonomy: Run your store the way you think is best for your community, employees, and business. Uncapped Earning Potential: There is no limit to what you can earn; the more your store sells, the higher your commission payment will be. Control Your Schedule: While a full-time commitment is required, you have the flexibility to choose your working hours and manage your own schedule. Corporate Support: Receive training, mentorship, and support from marketing, finance, and business professionals to assist with any questions or issues that arise. Qualifications: Minimum of 4 years' retail store Management or multi-unit restaurant management experience. Entrepreneurial mindset with a passion for retail and customer service. Strong leadership skills and the ability to build and develop a team. Business acumen, including financial and operational management experience. Willingness to relocate and commit to the full training and onboarding process. A drive for success and the ability to work independently while leveraging the support of the Grocery Outlet network. This is not the right opportunity for you if you… Are looking for a passive investment or absentee ownership. Are interested in selling property or real estate to Grocery Outlet. Are expecting Grocery Outlet to build a store in a specific location at your request. If you're ready to take control of your future and own your success, the Grocery Outlet Independent Operator opportunity could be the perfect fit for you! Grocery Outlet Privacy Policy - *************************************************

Job DescriptionDescription: Westamerica is among the largest commercial banks headquartered in California. We are looking for outstanding people to join on our winning team. We reached our current strength because our employees, customers, and shareholders believe in the same fundamental goals: Delivering a wide variety of financial services with a superior customer service guarantee. JOB SUMMARY: Under the direction of the Regional Service Manager: Provides customers with quality service; supervises operational staff; promotes sales of all Bank services. ESSENTIAL FUNCTIONS: Customer Service & Sales Support Deliver 5 Points of Service. (Your Community Banker, Sundown Rule, It's your time, 24hrs or bust, Statement of fact, Everybody makes a difference) Meet SERVICE standards for external customers. Conduct/facilitate daily 8a.m. sales meetings. Resolve complex customer problems; ensure good customer relations. Serve as point of contact for branch staff questions. Support Sales efforts through coaching and mentoring. Focus on stabilization of transaction accounts. Promote internal sales activities for new product and service referrals with an emphasis on all Key Initiatives. Ensure that average monthly teller incentive goal of $110/FTE is met. Ensure minimum SPF referral goals are met for each visit as well as monthly. At the conclusion of each visit, ensure a meeting with the investment representative for review of sales and referrals. Maintain or grow branch deposits. Meet or exceed NII goal as outlined in your annual budget. Meet minimum Elan goals. Meet established QIS standards of 95% or above. Ownership & Accountability Maintain control and tracking of operational losses and teller cash differences. Screen and interview applicants for operational positions. Coordinate with the RSM on actions and documentation related to disciplinary situations. Manage overall operations of the branch through effective delegation & follow-up. Demonstrate leadership skills as evidenced by modeling professional conduct & professional boundaries & coaching & mentoring staff, especially in sales activities. Ensure training & cross-training of staff. Identify any training, coaching or scripting needs. Ensure all necessary reports are completed and forwarded on a timely basis. Communicate problems, successes, challenges and personnel issues to the RSM on a regular basis. Adhere to the “no surprises” standard. Exercise sound judgement and common sense in protecting bank assets, while providing excellent customer service. Implement changes to policies and procedures timely and effectively. Personal losses within loss limit. Meet attendance guidelines. Administrative Control, Security & Audit Ensure satisfactory ratings by Internal Audit. Ensure satisfactory ratings by Branch Review (See Audit Performance Matrix, Personnel Policy manual, Page 8.1.1). Follow security protocols in opening, closing and internal operations procedures. Ensure that all staff is knowledgeable and adheres to Control Consciousness policies and procedures. Ensure branch remains within established loss limits. Compliance Responsibilities Complete regulatory tutorials to ensure understanding of compliance standards & expectations. Ensure that all staff completes regulatory tutorials and has an understanding of compliance standards & expectations. Answer regulatory questions correctly during Audit/Branch Review. Ensure CRA service hours branch goals are met. Work Environment: The work environment described here is representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee generally works in an office environment but may occasionally be required to perform job duties outside of the typical office setting. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts. The noise level in the work environment is usually moderate. EQUIPMENT USED TO PERFORM FUNCTIONS: 10-key machine, Microsoft based computers, fax machine, photocopier, ATM, tube system for drive-up window, Branch Capture equipment. DECISION MAKING: (Give examples of decisions and recommendations made by incumbent) Approves non-standard transactions based on knowledge of client's account history. Schedules appropriate number of staff to successfully meet varying service demands and address any training needs. Determines best method to apply to resolve customer and/or staff conflicts, which preserve individual's dignity and comply with established banking policies. PROMOTIONAL GUIDELINES: Customer Service Managers are eligible for promotions based upon the approved level of the branch, i.e. CSM I, II, III, etc. After one year in current position, the following criteria must be met: Must have all audits and branch reviews rated satisfactorily. Must obtain an “at expectation” or better in all categories on the annual performance appraisal. Consistent pattern of growth in all areas of sales support. Requirements: MINIMUM KNOWLEDGE, PRIOR WORK EXPERIENCE, AND SKILLS NEEDED TO PERFORM JOB FUNCTIONS: Progressively more responsible in-branch operations where incumbent has gained a thorough knowledge of operational policies and procedures. Previous lead or supervisory experience preferred. Excellent interpersonal, organization and communication skills required. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee may be required to use hands to finger, handle, feel, or manipulate computers, calculators, phones and other office equipment and must be able to clearly communicate and write, hear, and talk with co-workers and customers. The employee is required to walk and stand for long periods of time. The employee is required to occasionally reach, sit, stoop, kneel or crouch. The employee may occasionally lift and/or move up to 25 pounds. Specific visual abilities are required in the job including close vision, distance vision, color vision, peripheral vision, and ability to adjust focus. MENTAL DEMANDS: Successfully prioritize demands and meet quality and quantity service standards. Apply basic math skills to balance cash and reconcile ledger accounts. Evaluate job performance and identify training needs of subordinate staff. Identify and capture business opportunities. EOE Westamerica Bank's Privacy Policy may be found at: *********************************