General manager jobs in Gary, IN

Inspire Wellness and Connection in Chicago! Grace Management, Inc. is seeking an energetic and compassionate Assistant General Manager (Senior Executive Director) to support the vibrant senior living community The Hallmark in downtown Chicago. In this leadership role, you'll foster a warm, welcoming environment where residents thrive and team members feel supported, valued, and empowered. At Grace Management, we believe “It's not like home. It is home.” With over 40 years of excellence and recognition as one of the nation's top senior living operators, we are committed to a people-first culture built on compassion, collaboration, and meaningful connections. POSITION SUMMARY: Manage daily operations of the senior living community within parameters of established policies and procedures and in keeping with the philosophy and mission of the organization. Maintain compliance with federal, state, and local regulations. Supervise and direct the work activity of department supervisors and associates. Create and maintain a high level of resident, family, and associate engagement and satisfaction. RESPONSIBILITIES: Prepare and enforce policies regarding duties and activities of community associates. Ability to prepare all reports as required by management and home office. Oversee all department supervisors and administrative personnel. Manage the entire personnel function; recruitment, employment, performance, on-going evaluation, promotion and discharge of associates, per Grace Management procedure. Responsibility for all financial transactions; maintain financial records, including petty cash; Participate in accounts receivable and payable functions, as defined by supervisor. Collect (or coordinate with business office manager) all rent and service fees by designated date and ensure deposit in bank, per Grace Management procedure. Assure confidentially of all verbal and written information pertaining to residents and associates. Oversee the confidentiality and safe storage of current and closed resident records, associate records, and physical plant records in compliance with regulatory requirements. Interface with accounting and personnel departments at the Grace Management Home Office to meet objectives pertaining to financial and payroll deadlines. Assist with preparation of an annual budget and adherence within budgeted guidelines. Assure all necessary supplies/equipment are purchased, maintained, and accounted for at all times within the community. Oversee purchase of supplies, equipment, or services; including all vendor contracts and capital improvement requests as assigned by supervisor. Develop, schedule, plan, and procure materials for associate in-services and meetings. Develop relationships with a variety of community agencies that can be of benefit to community. Develop one-on-one relationships with residents, families, and associates. Arbitrate complaints and disputes concerning residents, family, and/or personnel. Meet with and review and evaluate all recommendations of the community's resident council and their meetings. Observe and enforce all sanitation, safety and infection control policies and procedures. Maintain and oversee all community insurance programs. Prepare and/or oversee time reporting of associates and oversee all payroll functions to ensure associates are actually paid on designated payroll dates. Serves as the Sales Leader of the community by assuring sales and marketing objectives are achieved and maintained and occupancy goals are met; and that the community has an effective business development plan and presence in the greater community. Coordinate details related to move-ins and move-outs. Meet with new residents and families to explain residency agreement and process at time of move-in and ongoing if questions arise. If applicable, work with the wellness team to assess resident functional status and social, psychological, and spiritual needs on an ongoing basis, but especially prior to move-in and after hospital stays; Assure that care plans are completed and arrange services and support to meet resident needs; Refer residents to community-based services and medical services as necessary; Implement approaches and services to maintain or enhance resident independence. Initiate action plans and family conferences for resolving problems identified by associates, residents, or family members. If applicable, initiate resident/family conferences when a change of service level is required; Document goals and action plans and review dates on appropriate forms. Assure final determination on eligibility of continued residency. Assure continuity and consistency in delivery and quality of services. Assure state regulations are met and work closely with state oversight agencies, including review of state deficiencies and the development of plan of corrections. Maintain high degree of resident satisfaction and evaluate resident satisfaction regularly; Implement programs and changes to enhance resident satisfaction with approval of supervisor. Prepare weekly and monthly reports as directed by supervisor. Assume on-call responsibilities on a rotational basis and assign on-call responsibilities to other associates on a rotational basis to ensure after-hours response to resident emergencies and physical plant problems. Organizes, maintains, and participates in weekend Manager on Duty. Ensure appropriate handling of on-the-job injuries as reported by associates and any incidents involving residents and visitors. Maintain and upgrade knowledge and implementation of standards and requirements specified by federal and state laws. Carry-out other duties as assigned by supervisor or as necessary to maintain quality and continuity of services, safety of residents, and security of premises. Supports and participates in the resident centered activity programs. Participates in projects or committees as assigned. Attends all associate meetings including in-service education and associate functions, as requested by supervisor. Assists in a variety of tasks involving residents as assigned. KNOWLEDGE & SKILLS: Bachelor's Degree preferred; Minimum of High School Diploma or GED equivalent and five years of relevant senior living community management experience or comparable post-high school education which may include vocational or college education; and three years of relevant senior living community management experience with proven leadership and management skills. Meet the state specific regulatory requirements for administration of a community; including independent, assisted, and memory care. Excellent computer skills including: Windows, Office, Word, Excel, Outlook, internet based and property management programs. Exceptional grammatical and writing skills, proficient with email process and etiquette. Ability to read, write, and speak English. Ability to comprehend and apply regulations, employment and labor laws, local, state, and federal standards and requirements. Must have the interpersonal skills to work with various levels of people, associates, and residents. Physical requirements include bending, standing, lifting, stooping, sitting, walking, stretching, and ability to lift/carry up to 40 pounds. Able to travel for regional meetings and other meetings as requested by supervisor.

Assistant Store Manager - ESQ (Bespoke Menswear) - Winnetka, IL Company: ESQ Assistant Store Manager Employment Type: Full-Time About ESQ ESQ is Chicago's finest high-end bespoke clothing company dedicated to crafting exceptional, tailored experiences for our discerning clientele. Rooted in quality, elegance, and personalized service, ESQ sets the standard for luxury menswear and women's tailored fashion in the North Shore. We're seeking an enthusiastic and experienced Assistant Store Manager to help elevate our retail operations and champion our brand values. Role Overview As Assistant Store Manager, you'll be a key leader within the ESQ store. You will support the Store Manager in daily operations, team execution, and customer relationship building, ensuring every guest receives an unparalleled shopping experience. This role is perfect for someone passionate about luxury menswear and delivering exceptional service. Key Responsibilities Support daily store operations and ensure outstanding customer service Coach, develop, and mentor sales associates to deliver brand-defining experiences Drive sales performance and contribute to achieving store goals Manage inventory, merchandising, and visual standards Assist with hiring, training, scheduling, and performance evaluations Represent ESQ with professionalism and luxury service standards What We're Looking For Strong attention to detail, communication, and organizational skills Passion for menswear, style, and elevated customer experiences Ability to work a flexible schedule, including weekends and holidays A team player who thrives in a high-touch environment Compensation & Benefits We're offering a competitive salary that reflects the prestige of our brand, the cost of living in the North Shore, and market rates for comparable roles in the region. Salary Range: $50,000 - $60,000 Benefits Include: Competitive base salary + performance incentives Full health benefits Employee discount on bespoke and ready-to-wear merchandise Paid time off & holiday pay Career growth and professional development opportunities Why ESQ At ESQ, we do more than sell clothes - we craft confidence and individuality. You'll be part of a team that values creativity, collaboration, and excellence. If you're a polished communicator with a passion for luxury retail and team leadership, this is the perfect next step in your career. How to Apply: Send your resume and a brief cover letter to ********************** with the subject line Assistant Store Manager - ESQ

Berkot's is seeking Store Manager applicants for all 20 store locations. Job Responsibilities: Leading all department managers in a positive way to promote learning, growth and helping them achieve company financial goals for their department. Purposeful complete store walks every day to identify and solve problems. To identify opportunities that can be embraced to improve customer satisfaction, sales and overall store experience. Leading all employees in a way that promotes success and high morale in all team members. Reviewing all department schedules to ensure they are written accurately to serve our customers at a high level while maintaining company payroll goals Reviewing all department ordering to ensure all departments are ordering accurately and efficiently. To maintain inventory levels at a standard that keeps our customers satisfied and shrink under control. Hiring and implementing coaching and corrective action involving store employees Observe repairs or hazardous conditions and address them quickly by following store protocols. Reading and understanding P&L statements and utilizing the information on them to improve their store. Store managers are empowered to be creative in merchandising their store. There are company directives, but a lot of creative freedom is given to merchandise in a fun and impactful way. Store managers are expected to build a culture of customer comes first and handle customer concerns personally and, in a way that builds strong relationships with all our customers. Be community centered and approachable by everyone who enters our stores. Requirements: Ability to stand for 5 hours Ability to lift 40 lbs Highschool Diploma or GED 2-3 years of grocery experience highly preferred Job Type: Full-time Benefits: 401(k) matching Dental insurance Vision insurance Health insurance Life insurance Paid time off Schedule: 5-9 Hour shifts per week, ranging from 8am-5pm. Working key days for major holidays. We are closed on Christmas day.

Founded in 2008 by Los Angeles native Jeff Abrams, Rails has grown from a small label - started with just a single hat - into a full collection of women's and men's apparel. Sold at top international retailers and worn by a loyal following of celebrities and tastemakers, the brand has come to define a new classic heritage and relaxed sensibility. Rails is sold in 30 countries by more than 1000 retailers, including its own flagship stores in New York, San Francisco, Newport Beach, Paris, London and Amsterdam. Summary: The role of the Assistant Store Manager is to support the Store Manager by leading the store team to meet and exceed all sales and operational goals and ensure KPI's are achieved. In addition, this fashion inclined individual is a passionate brand ambassador who is responsible for promoting brand engagement with clients and partners within their city. This managerial role will act as a key functional support leader in the daily business operations of the store, including training and supervising employees, managing inventory levels and driving for results. The Assistant Store Manager reports to the Store Manager Responsibilities: Strategic: Ensure floor coverage, financial targets, visual merchandising standards, client service, and operational functions within the store both front of house and back of house are achieved Support the execution of business plans to accelerate the business forward and remedy opportunities Culture: Be an ambassador to the brand and promote the culture of Rails internally and externally Ensure store atmosphere upholds the image of the brand Client Centric: Ensure acquisition and retention of clients are key focuses and as such create and cultivate client relationships for the store and brand overall Be sure that you and your teams deliver the best possible client experience with every type of engagement (in store, virtual, alternate mediums) Solution oriented approach to finding resolutions to customer service issues Marketing & Community: Create and bring to life activations/ events in the store that seek client acquisition and focus on client retention/ development Build a local network of tastemakers, stylists, marketing, business partners who have an impact on local that will promote brand and build client loyalty and retention Team Leadership: Support a positive work environment with teams and throughout store network including cross functional partners Attract, retain talent from outside of the store Continually coach, motivate, train and develop internal teams so they achieve performance goals and are set up for success with growth opportunities within the organization Support performance management initiatives with store teams Attend and lead store meetings as required by the business (Store Level and Corporate) Ensure that work schedules are aligned with store goals Ability to manage and resolve conflict in the workplace Visuals: Ensure the image of the store is in line with corporate standards and store team is upholding these standards Support VM of the store is completed in accordance with VM guidelines Operations: Ensure all inventory initiatives are completed including receiving, return to warehouse, transfers, regular cycle counts, inventory reconciliation, and processing are completed in accordance to company guidelines as required Ensure the completion of merchandise receipts and transfer requests Protect all company assets including cash handling, inventory, expenses etc. Manage Client Consignment business, ensuring a quick turnaround, strong take rate, and timely return of merchandise Support omnichannel functions, including Order-in-Store, Ship-from-Store, Pickup-in-Store, Reserve-in-Store, with a focus on achieving Omni-specific KPIs Ensure that all the processes are being completed in compliance with legal, safety, and internal procedures Partner with cross functional partners as necessary including Stores within network, Operations, Visual Team, CRM, Retail Training, HR, Merchandise teams, Regional management to maintain and accelerate the business forward Additional projects/ responsibilities may arise in accordance with the needs of the business Requirements: At least 2+ years of experience in a retail managerial position Fashion enthusiasts and retail experience within women's and men's apparel preferred Ability to effectively create, manage and adhere to deadlines Familiar with key retail performance indicators Adaptable, a sense of openness, active listener, and compassionate Advanced organizational skills, writing and communication skills Expertise in Microsoft Office 365 Suite Comfortable and savvy with computer technology, including PC and iOS devices Travel approximately 10% of the time Ability to climb ladders Ability to lift 25+ lbs. Rails is committed to providing equal employment opportunities and building a diverse workplace in all its forms and considers candidates without regard to race, color, religion, age, gender identity, sexual orientation, national origin, disability status, veteran status or any other characteristic protected by applicable laws. As an equal opportunity employer we welcome and consider all qualified applicants.

POP MART, founded in 2010 (SEHK: 9992), is a market-leading entertainment company and a global champion of designer toy culture. Through global artist development, IP operations, designer toy culture evangelism, and strategic investments, we have built an integrated platform covering the entire designer toy value chain, allowing artists to focus solely on their craft and giving stage to talent from all over the world. With 4,000+ employees worldwide, POP MART has successfully set foot in more than 23 countries and regions, serving a diverse audience of cultural pioneers and art fans. Job Overview We are in search of an Assistant Store Manager with previous experience to help in supporting with all operational and customer facing task in store. This person will be responsible for store opening and closing operations, ensuring that all store operations are occurring as expected, and providing a great experience in store. This person needs to have a strong attention to detail and will be an expert in store processes, identifying opportunities for improvement and communicating barriers to the Store Manager. The position reports to & receives functional guidance from the Store Manager. What You Will Achieve Manage a team of Brand Associates setting expectations, goals, and develop talent Act as the manager on duty in the store, focused on delivering results while enabling a positive customer and employee experience Maintain a clean, organized, and safe store environment for customers, employees, and store products Focused on providing positive customer and employee experience Set high store standards that reflects company brand image, values, and culture Subject matter expert on POP MART core business information including POP MART's characters information, products, company history information Support company on marketing events such as in store events, Pop-up events, conventions, new store openings Support company RoboShop business as needed and follow up with in store RoboShop employee and RoboShop business partners as needed Improve sales performance of stores and meet sales key performance indicators such as store conversion, units per transaction, dollars per transaction, store sales trends Drive sales of company key products such as Blind boxes, MEGA, and accessories Must be able to work flexible hours including nights, weekends, holidays Visual Merchandising & Inventory Management (1 or the other depending on store size) Execute Visual Merchandising and Marketing directives from business partners while attending weekly calls Installation of Marketing decals, props, set up new merchandising planograms, and set up marketing fixtures Remerchandise the sales floor based on product sell-through or slow moving product, making strategic decisions that align with business needs Works closely with Inventory ASM to determine BOH and warehouse inventory levels Required to work specific days of the week depending on Visual/Inventory Management responsibilities Responsible for back of house organization, inventory management, receiving/transferring of goods, and weekly/quarterly inventory auditing. Qualifications: Retail industry knowledge, skills, and abilities Confident and comfortable engaging customers to deliver great customer experience More than 2 years of store leadership experience in retail High level of ethics, values, integrity, and trust Experience working independently in an ambiguous environment with minimal supervision. Demonstrated ability to use data and metrics to back up assumptions and implement effective solutions Ability to adapt to a fast-paced environment and implement new standardization directives High School Diploma Must be 18 years old or older Physical Requirements Ability to regularly lift, carry, and move merchandise and supplies up to 50 lbs. Ability to stand and walk for extended periods (up to 6-8 hours per shift) Ability to bend, kneel, reach, and climb ladders or step stools safely Ability to perform repetitive tasks such as unpacking boxes, tagging items, and stocking shelves Able to work in a fast-paced environment that may require quick movements and multitasking Ability to work in varying temperature conditions, including stockroom and receiving areas Manual dexterity required to operate standard stockroom tools (e.g., box cutters) Benefits: Market-competitive packages: we provide 401k, health insurance, PTO leave, paid sick leave, etc. Opportunities to learn and lead: we provide on-the-job training to ensure employees are equipped with the most up-to-date skill sets and knowledge Career development: we work with you to advance your career through short-term assignments, new experiences, etc. You are flexible while working in a dynamic environment and can effectively prioritize multiple tasks. Most importantly, you enjoy learning new things, love to assist our customers, and contribute to a strong team culture in the store. *POP MART is committed to equal pay initiatives and will not ask candidates for their current or past salary. **As an Equal Opportunity Employer, POP MART does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.

MANGO is a multinational fashion company that designs, manufactures and markets clothing and accessories. At MANGO, we inspire and unite through our passion for style and culture. We are in 118 countries and our online presence extends to more than 85 countries. Our team is made up of people of 112 nationalities. In our team, we are proactive and dynamic, with communication skills and we are always open to new challenges. We are a young and multicultural team, we love the good vibes we have and we work together to achieve results. We are informed of trends and current events in the retail world. Job Details: We're excited to announce the opening of our new store at Woodfield Mall in Schaumburg, Illinois, this January, and we're looking for a dynamic Store Manager to lead the launch. If you're passionate about fashion and ready to take ownership of one of the most exciting store openings in the U.S. market, we'd love to hear from you. Reporting to the Regional Manager you will be responsible for the general running of your store. You will ensure that sales targets are exceeded, customer service is at its highest level and the store image is impeccable. You will be responsible for leading and motivating your team and maintaining an atmosphere that is always active and pleasant. Key Responsibilities: To ensure an excellent level of customer service is provided in the store To plan, apply and monitor the required measures in order to reach and exceed sales targets To analyze and review management indicators and costs in order to improve them To ensure and collaborate in the implementation of merchandising standards and optimize selling space in order to obtain maximum profitability To be familiar with the collection, and control and manage the stock to maximize sales To act as a role model and promote effective communication within the team To recruit, train and ensure the seamless integration of the new employees To lead and motivate the team, ensuring the development of staff potential To plan, organize, prioritize and distribute tasks, optimizing resources and minimizing costs To ensure the optimal management of personnel administration duties We are looking for an individual with relevant experience in managing a dynamic store within the fashion retail industry. You should be self-motivated, inspire your team to work well as a team leading by example and deliver outstanding results. You should have a proven ability to maximize profitability. Sales-oriented, organized and tenacious, you are a problem solver, able to work well under pressure and adapt to changes. If you like sharing responsibility, developing both professionally and personally, and want to grow in a dynamic fashion retail company in full expansion, then this is your opportunity! Apply now and start a long and successful career within MANGO. Join our team! Help us to reach our goal: to be present in every city in the world. What makes us special? As a member of the Mango team, you'll get a 40% discount on all our lines, so that you'll always be wearing the latest! Insurance Benefit: You only pay a % of the value! Pet Insurance - Partnering with MetLife, covering up to 90% of veterinary expenses. 401(K) Pension Plan Holidays + Wellness Days Vacation Days Commuter Benefits Bonus and/or Commission paid monthly At Mango, we invest in your personal and professional development. Access a wide range of training courses, personalized mentoring, continuous development programs and internal promotion opportunities that will drive you toward success. Think big! Mango offers you international opportunities in over 120 markets for you to broaden your horizons and grow with us globally. You got it? We like you!

Toro Construction Corp Across Various Projects (Chicagoland Area and Suburbs, IL) | Full-Time | Field Leadership Role 💰 Competitive Salary Based on Experience Toro Construction Corp is seeking an experienced and hands-on Superintendent to oversee field operations for a variety of general contracting projects. As the on-site leader, the Superintendent will ensure construction is completed safely, on schedule, within budget, and to the highest quality standards. This role is vital to the successful delivery of projects and serves as the key liaison between field teams, subcontractors, and project management. Key Responsibilities Oversee day-to-day on-site operations on construction projects from mobilization to closeout. Coordinate and supervise all field personnel, subcontractors, and vendors. Enforce project schedules, ensuring work is completed on time and according to plans and specifications. Maintain a clean, organized, and safe jobsite in compliance with OSHA and Toro Construction safety policies. Conduct daily field reports, safety meetings, and progress meetings with subcontractors and/or owners. Identify, mitigate, and resolve jobsite challenges as they arise. Collaborate closely with the Project Manager on sequencing, changes, materials, and manpower requirements. Review and understand drawings, specifications, and submittals to ensure work is completed correctly. Ensure quality control by inspecting work and proactively addressing deficiencies. Maintain good relationships with clients, inspectors, architects, and engineers. Monitor material deliveries and ensure tools/equipment are available and properly maintained. Uphold Toro Construction's core values of Integrity, Humility, Trust, Respect, Passion, and Courage in all interactions. Qualifications Minimum 5-10 years of field supervisory experience in general contracting (commercial or public work preferred). Strong understanding of all phases of construction, with hands-on knowledge of multiple trades. Ability to read and interpret construction drawings, specifications, and schedules. Proven track record of maintaining safe, efficient, and high-quality jobsites. Strong leadership, organization, and communication skills. Working knowledge of construction software including Procore, Bluebeam, and Microsoft Project. OSHA 30 certification required; CPR/First Aid a plus. Bilingual (English/Spanish) preferred but not required. Compensation & Benefits Competitive Salary, based on experience Monthly vehicle/fuel allowance through approved expense reports Health Insurance options (employee coverage partially paid by company) Paid Time Off and Paid Holidays Company-issued technology (phone/tablet/laptop as needed) Opportunity for career growth within a fast-growing and respected firm Position Type & Work Environment This is a full-time, field-based role with some extended hours or weekend work as required by project schedules. Travel may be required to various project locations in the Chicagoland area or beyond. Join Our Team At Toro Construction Corp, we don't just build projects, we build lasting partnerships and rewarding careers. If you're a proactive leader who takes pride in delivering exceptional work and motivating teams, we encourage you to apply.

Operations Manager - Top Real Estate Team (Chicago) About the Role: IKGroup at Jameson Sotheby's Cityhub is looking for a highly proactive, detail-obsessed, experienced Operations Manager with a real estate background. This person will take full ownership of day-to-day operations so our top-producing broker can stay focused on what matters most-clients, deals, and growth. Responsibilities: Own and manage all daily operational tasks-anticipating needs before they arise. Coordinate vendors and service providers (e.g., stagers, cleaners, photographers, movers). Oversee listing preparation and ensure properties are photo-ready, show-ready, and launch on time. Manage and streamline communication across the team, ensuring nothing falls through the cracks. Track and follow up on all active deals, ensuring deadlines and contingencies are met. Maintain and update internal systems, checklists, and processes for maximum efficiency. Handle inbox triage - filtering and responding to operational and logistical questions. Be the first point of contact for vendors, contractors, and service providers. Assist with marketing coordination (print orders, open house prep, listing packages). Provide weekend coverage for critical tasks, emergencies, or show prep. Work closely with the lead broker to identify operational gaps and implement solutions without waiting for direction. Qualifications: Minimum 3+ years of experience in a real estate operations, transaction coordination, or team management role. Deep understanding of real estate workflows (listings, contracts, closings). Licensed or willing to obtain a license preferred. Exceptional attention to detail and organizational skills. Comfortable making decisions and taking ownership. Tech savvy (CRM, MLS, digital marketing platforms). Able to work weekends and off-hours when needed. Thrives in a fast-paced, high-stakes environment. Compensation: Competitive base salary + performance-based bonuses. Growth potential in a top-producing luxury real estate team.

Sinai Chicago is committed to providing compassionate, respectful, and high-quality healthcare to the community. The organization focuses on patient-centered care with a strong foundation in integrity, teamwork, and safety. Come Join the Schwab team to lead a team fostering engagement and a culture where interdisciplinary team members work together to exceed patient outcomes and grow professionally. At Schwab Rehabilitation Hospital, nurses are empowered to heal, to lead, and to make a difference. We offer meaningful work, strong teamwork, growth opportunities, and the chance to change lives every single day. Job Summary: The Nursing Unit Manager is responsible for leading and managing a clinical unit with 24/7 accountability. This includes supervising staff (RNs, CNAs, etc.), ensuring quality care, maintaining regulatory compliance, and managing operations, budget, and performance. Key Responsibilities: Clinical Oversight: Ensure safe, evidence-based patient care; act as clinical resource; support care coordination across teams. Staff Management: Hire, train, mentor, and evaluate nursing staff; support performance improvement and continuing education. Operations & Compliance: Manage daily operations, budgets, staffing, and regulatory readiness; lead quality and safety initiatives. Leadership: Facilitate unit meetings, drive continuous improvement, and maintain open communication with teams and leadership. Qualifications: Education: Bachelor's degree in Nursing (required) Experience: Minimum 2 years in a nursing leadership role Licenses/Certs: Active Illinois RN license Current BLS certification Skills: Strong leadership, communication, and organizational skills Experience with EMR systems (EPIC and MEDITECH preferred) Proficiency in Microsoft Office Benefits: Medical, dental, vision, and prescription coverage Life and disability insurance Health Savings Account (HSA) and Flexible Spending Account (FSA) Student Loan Assistance 403(b) retirement plan Employee Assistance Program (EAP) Limited benefits for per diem/registry employees

About the job : Full Time Associate Manager Since 1975, TUMI has been creating world-class business and travel essentials, designed to upgrade, uncomplicate, and beautify all aspects of life on the move. Blending flawless functionality with a spirit of ingenuity, we're committed to empowering journeys as a lifelong partner to movers and makers in pursuit of their passions. Designed in America, for Global Citizens everywhere. The brand is sold globally in over 75 countries through more than 1,900 points of sale. For more about TUMI, visit ************* Brand Detail: INTEGRITY Our standards are exceptional, and we stand by everything we do. PASSION We treat our products, people and clientele with the total dedication they deserve. INNOVATION When it comes to forward thinking, we are foremost. GLOBALISM We are all Global Citizens and look to contribute to a global community. ENTREPRENEURIAL SPIRIT Each of us is empowered to create personal and collective progress. Position Summary: As part of our Retail team, the Associate Manager is responsible for creating a client experience that accurately reflects the ethos of our brand while building and maintaining strong client relationships and driving sales through outstanding service. The ideal candidate is committed to client service, demonstrating a strong understanding of, if not passion for, the luxury, travel, fashion, and lifestyle markets. The TUMI retail environment encourages an entrepreneurial spirit, offering growth opportunities over time as we work together to increase sales, KPI's, build client awareness, provide world-class service, and grow the brand. Key Responsibilities: Performance to Goals: Meet and exceed individual and store baseline goals for personal sales and KPI metrics inclusive of conversion, DPT, UPT and Client Data Capture. Leadership and Initiative: Display a good sense of initiative, able to plan and prioritize, display strategic thinking, and champion change in an effective manner. Take pride in work and strive for excellence. Take responsibility for performance and complete all assigned tasks and meet deadlines. People Development: Training and Developing: Help teach others training content through consistent roleplay and coaching. Demonstrate an openness to new ideas and concepts while quickly learning and applying to the job. Monitor and assist the Store Manager with the training and development for store associates. Complete quarterly goalsetting for personal development. Coaching and Feedback: Clearly articulate strengths, goals and opportunities. Show critical thinking capabilities and is solution oriented. Utilize company tools to create a 360-degree coaching culture. Communication and Relationship Building: Exercise strong written and verbal skills. Adapt communication skills upwards, laterally and to their team. Demonstrate ethical conduct when completing job duties. Promote the organization's business goals and adapt flexibly to change. Collaborate effectively with team. Compliance: Manage personal timecards to ensure payroll accuracy. Maintain Tumi University Training. Adhere to all company policies and procedures. Visual Merchandising/Client Experience: Ensure the store follows the visual guidelines and directives. Enforce excellent client services through the emphasis of utilizing client books, thank you cards and executing event strategies. Ensure a consistent superior client experience. Qualifications: Understand the TUMI brand and have true passion for the lifestyle, clients, and product assortment. Value a collaborative environment. The retail team stands, moves around the store, lifts, pushes boxes that weigh 30 pounds, and uses a ladder to complete job duties. Have strong sales and client experience, preferably in the luxury market. Can demonstrate proven success in meeting sales goals and achieving KPI's. Have a strong sense of integrity and an ability to lead by example. Have strong time management skills. Associate Benefits: Career pathing Work-life balance Training Paid time off Medical, dental, vision, life insurance Pet Insurance Tuition Reimbursement Tumi…. Perfecting the Journey This job description is not an exhaustive list of all functions that may be required, and this description may be subject to change. Nothing in this description restricts TUMI's right to assign or reassign duties and responsibilities to this position at any time. Employees or applicants who believe they need a reasonable or religious accommodation should request one from management or Human Resources. The Company complies with all applicable accommodation requirements.

Lead with Excellence at Green Garden Country Club in Frankfort, Illinois - General Manager Opportunity! Do you possess a passion for cultivating exceptional member experiences and a proven track record of leadership within the hospitality or club industry? Green Garden Country Club, a well-respected and thriving institution in Frankfort, Illinois, is seeking a dynamic and results-oriented General Manager to lead our dedicated team and elevate our club to even greater success. As General Manager, you will be the central figure in overseeing all facets of our operations, ensuring the seamless and efficient delivery of outstanding services and programs to our valued members in the Frankfort community and beyond. You will foster a welcoming and inclusive atmosphere, nurture a high-performing team, and strategically manage the club's resources to secure financial stability and long-term prosperity. What you'll do: Provide strategic direction: Develop and execute strategic plans, annual budgets, and operational objectives that are in harmony with the club's mission and vision for our Frankfort location. Elevate member experience: Champion a member-first philosophy, proactively understand and address member needs specific to our Frankfort demographic, and guarantee exceptional service delivery across all departments (golf, dining, social events, etc.). Inspire and manage the team: Recruit, train, mentor, and evaluate a talented and diverse team, fostering a collaborative and positive work environment within our Frankfort club. Oversee comprehensive operations: Manage the daily operations of the club, encompassing golf course upkeep, food and beverage services, event coordination, membership administration, and facility maintenance at our Frankfort site. Ensure fiscal responsibility: Develop and manage budgets, monitor financial performance, implement cost-effective strategies, and identify opportunities for revenue enhancement within the Frankfort market. Maintain impeccable standards: Ensure adherence to all relevant laws, regulations, and club policies, upholding high standards of quality and safety at our Frankfort facility. Cultivate strong relationships: Foster positive connections with members, staff, vendors, and the local Frankfort community. Drive continuous improvement: Regularly assess operations, pinpoint areas for enhancement, and implement innovative solutions to enrich the member experience and operational efficiency at our Frankfort club. What you'll bring: Significant experience (5+ years) in a senior management role within a country club, or similar member-based organization. Robust financial acumen and a proven ability to develop and manage budgets effectively. Exceptional leadership, communication, and interpersonal abilities with the capacity to motivate and inspire teams. A deep understanding of the expectations and needs of country club members. Excellent organizational and problem-solving skills with meticulous attention to detail. A Bachelor's degree in Hospitality Management, Business Administration, or a related field (preferred). A genuine passion for the country club environment and a dedication to providing outstanding experiences. Familiarity with Frankfort and the surrounding Will County community is highly desirable. What we offer: Green Garden Country Club in Frankfort offers a competitive salary and benefits package, along with a unique opportunity to lead a well-established and respected organization within a thriving community. You will have a significant role in shaping the member experience and contributing to the continued success of our club. Are you ready to lead Green Garden Country Club in Frankfort to even greater heights? If you are a dynamic leader with a commitment to excellence and a passion for member satisfaction, we encourage you to apply. Please submit your resume and a cover letter detailing your qualifications and your vision for Green Garden Country Club in Frankfort. We are excited to connect with you!

We are seeking an Assistant Advisor Manager to help lead, coach, and elevate our growing Engel & Völkers network in Illinois, Southwest Michigan and Northern Indiana. This role is ideal for a high-performing, actively licensed real estate broker with 3+ years of successful production who is ready to expand into leadership while staying connected to the business they love. At Engel & Völkers, we believe in quality, collaboration, and the power of one exceptional brand. Our Assistant Advisor Manager will play a central role in developing our talent, reinforcing our culture, and supporting Advisors as they build sustainable, high-volume businesses. Role Overview The Assistant Advisor Manager supports our licensed Advisors through coaching, accountability, training, and strategic guidance. You will begin by leading in the areas where you already have strength, experience, and confidence. As you progress in leadership-and as we gain a deeper understanding of your talents-you will take on broader responsibilities and ultimately oversee the full scope of the Advisor Manager role as outlined below. This position is designed as a pathway toward becoming the Broker of Record for the Shoreline region. (Ultimate) Key Responsibilities Advisor Coaching & Development Provide 1:1 coaching and group training to support business growth, client service, and professional development. Guide Advisors in using the full E&V toolkit: CRM, EV World, marketing platforms, systems, and resources. Reinforce best practices around branding, service standards, marketing, negotiation, and lead management. Business Performance & Accountability Support Advisors in building consistent, sustainable production. Lead monthly shop meetings and regular accountability sessions. Monitor activity and performance to ensure Advisors remain aligned with E&V expectations. Talent Support & Integration Contribute to the recruiting strategy for growing the Shoreline and Northern Indiana Advisor team. Evaluate potential talent and participate in recruitment. Assist with onboarding and integration of new Advisors. Promote a culture of collaboration, consistency, and professional excellence. Shop Leadership Support the Shop's operational rhythm and Advisor experience. Serve as a trusted resource and brand ambassador. Collaborate with leadership to strengthen systems, processes, and overall shop performance. Support compliance by ensuring Advisors adhere to state licensing rules, brokerage procedures, and regulatory standards. Play an active role in strengthening the Shop's operational and financial performance as you grow toward broader leadership responsibilities. Ideal Candidate Profile Licensed real estate broker with 3+ years of successful real estate sales experience. A natural coach with excellent communication and mentoring skills. Strong understanding of local market dynamics and real estate fundamentals. Comfortable with technology (CRM, MLS, Google Workspace, marketing platforms). Motivated by helping others succeed and building a premium, collaborative culture. Holds an active broker license; ideally holds an Michigan or Indiana license as well. Interested in progressing toward becoming the Shop's future Qualifying Broker / Broker in Charge. A strong desire to grow as a leader through coaching, skill development, and hands-on experience. What We Offer A global luxury brand recognized for quality, exclusivity, and elevated experiences. A culture rooted in passion, competence, and exclusivity. A tailored leadership development plan aligned with your strengths and long-term growth into brokerage leadership. Industry-leading tools, technology, marketing, and training resources. A collaborative environment with strong operational and marketing support. Structured mentorship and hands-on guidance to develop the skills required for future Broker of Record responsibilities. Excellent benefits including health care, dental, vision, 401(k), and disability insurance. Ready to Elevate Your Career? If you are a proven licensed real estate broker who wants to grow into leadership and make an impact within a premium global brand, we'd love to connect.

The team's mission is to improve delivery experience while minimizing costs from Fulfillment by TikTok (FBT) via seamless integrated FBT product solution and operation. TikTok Shop's Supply Chain & Logistics is looking for an experienced Fulfillment Node Operations Manager to oversee various aspects of building operations, maintenance, and compliance to create a safe, productive, and comfortable work environment for our employees. The fulfillment center location will be in Joliet, IL. Responsibilities: * Manage end to end e-commerce fulfillment operations including inbounding goods, pick, pack and outbound operations * Owns and delivers operational KPIs and cost targets for the regional areas of responsibility, including safety, productivity, quality, and financial goals * Responsible for providing strategic and long-term planning inputs including peak season planning * Drives continuous improvement to optimize operations and improve productivity * Champion strategic projects that have network-wide impact. * Leverages cross functional teams and third party service providers to run a world class fulfillment operation and solicit ideas to solve problems * Establishes objectives and metrics for node operations in the areas of safety, quality, productivity, and customer experience * Sets clear goals and expectations for team members, measure performance and provide feedback Minimum Qualifications * Bachelor's degree in Business, Logistics, Operations, Engineering, a related field, or equivalent practical experience * 5 years of experience managing third-party logistics providers/vendors * Strong project management and continuous improvement skills * Experience managing inbound, outbound, or quality operations with a thorough understanding of key metrics, inputs, and outputs * Track record of success in operations management, including but not limited to problem solving, capacity planning, cost management, etc. Preferred Qualifications * Continuous improvement, Lean Six Sigma, Kaizen experience * Writing training documents and standard operating procedures

SummaryAs Vice President & General Manager, Academics - USCAN, you will shape and accelerate GE HealthCare's academic strategy across the United States and Canada. You will serve as a trusted partner to leading academic medical centers and research institutions, positioning GE HealthCare as a thought leader and collaborator in driving healthcare innovation. This is a high-impact role for a strategic, visionary leader with deep understanding of academic health systems, research ecosystems, and clinical-commercial partnerships.Job Description Key Responsibilities • Lead the Academic Strategy: Define and execute GE HealthCare's academic strategy for USCAN, aligning with global and regional business priorities. • Position GE HealthCare as a Thought Leader: Build and strengthen relationships with key academic institutions, hospitals, and scientific societies to advance evidence generation, translational research, and innovation adoption. • Accelerate Growth Across Academic Accounts: Elevate commercial excellence through account segmentation, targeted value propositions, and measurable growth strategies. • Foster Strategic Partnerships: Cultivate early adopters and key opinion leaders (KOLs); establish reference sites that showcase GE HealthCare's impact in clinical and research settings across care areas • Deliver a Differentiated Customer Experience: Ensure a seamless, value-driven engagement model that aligns GE HealthCare's capabilities with academic and clinical needs. • Champion Collaboration: Partner across product, commercial, marketing, and research teams to mobilize resources, share insights, and deliver integrated customer solutions. • Ensure Compliance & Integrity: Maintain adherence to Research-Commercial policies, Quality, Regulatory, and integrity standards in all engagements. • Drive Performance: Own revenue, margin, and orders targets for the academic segment; manage business plans that deliver sustained growth and customer success. Basic Qualifications • Bachelor's degree required; advanced degree (PhD, MBA, JD, MS, MPH, MPP, or equivalent) strongly preferred. • Minimum 10 years of progressive leadership experience in complex, research-intensive organizations (academic health systems, or healthcare industry). • Proven track record of strategic leadership, including developing and executing commercially successful, multi-modality healthcare solutions and collaborations. • Demonstrated excellence in communication, executive engagement, and cross-functional leadership. • High credibility within the academic community and ability to demonstrate existing KOL relationships. • Strong analytical, strategic, and critical thinking capabilities. • Willingness and ability to travel 50%+. Desired Characteristics • Creative, forward-thinking leader who challenges the status quo and inspires innovation. • Exceptional relationship-builder with strong influencing and networking skills. • Inclusive, humble, and people-first leadership style that builds trust and drives collaboration. • Experienced in navigating complex, matrixed environments. • Deep understanding of the healthcare landscape, including academic operations, research funding, and digital transformation. • Familiarity with Salesforce, Microsoft Office Suite, and data visualization tools. We will not sponsor individuals for employment visas, now or in the future, for this job opening. For U.S. based positions only, the pay range for this position is $240,000.00-$360,000.00 Annual. It is not typical for an individual to be hired at or near the top of the pay range and compensation decisions are dependent on the facts and circumstances of each case. The specific compensation offered to a candidate may be influenced by a variety of factors including skills, qualifications, experience and location. In addition, this position may also be eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). GE HealthCare offers a competitive benefits package, including not but limited to medical, dental, vision, paid time off, a 401(k) plan with employee and company contribution opportunities, life, disability, and accident insurance, and tuition reimbursement.Additional Information GE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation. GE HealthCare is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE HealthCare will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees. Relocation Assistance Provided: No Application Deadline: January 02, 2026

Our growing Porsche repair and restoration facility seeks an automotive general sales manager ready to hit the ground running to close deals and maintain sales profitability. We need a natural leader who has a strong work ethic and exemplary customer service skills to coach our talented team of sales professionals to the next level. Youll work with them to generate leads, conduct successful follow-ups to prospective customers, and close deals. Bring your savvy sales experience, ethical standards, and proven tactics to the floor, and well reward you with financial incentives and advancement opportunities. If youre eager to hit the sales floor, send us your resume today! Compensation: $60,000 - $120,000 yearly Responsibilities: Increase customer retention and referrals by maintaining a high level of customer satisfaction in all vehicle sales Supervise daily activities throughout the showroom to create a work environment marked by happy employees and customers Track sales efforts by maintaining an accurate record of customer data within the CRM system Coach sales staff on best practices for improving performance, conducting effective follow-up, closing deals, and meeting and exceeding sales goals Help auto group exceed profitability goals by tracking progress to monthly, quarterly, and annual forecasts Qualifications: Exemplary leadership, organizational, financial, computer proficiency, sales process and management, and interpersonal communications skills are necessary High school diploma or GED equivalent is required - highly qualified candidates will have a bachelor's degree or some college Maintain a valid drivers license Experience With Classic Porsches: In-depth knowledge of older Porsche models, including their specifications, history, and restoration processes. Familiarity with the nuances of classic car maintenance and restoration. Luxury Sales Experience: Proven track record in high-end retail or luxury automotive sales, especially with classic or vintage vehicles. Customer Service Skills: Exceptional interpersonal and communication abilities to engage with clients interested in both restoration and customization. Technical Knowledge: Understanding of automotive mechanics, particularly related to older Porsche models. Ability to explain restoration processes and customization options to clients effectively. Sales Skills: Strong negotiation and closing skills, particularly in the luxury automotive sector. Networking Skills: Ability to build relationships within the classic car community and industry contacts for parts and restoration. Flexibility and Adaptability: Willingness to work flexible hours and engage in hands-on tasks related to restoration. Technical Savvy: Familiarity with CRM software and sales tracking tools, along with basic automotive diagnostic tools. Passion For Classic Cars: Genuine enthusiasm for classic Porsches and automotive history. Cultural Sensitivity: Awareness of and sensitivity to diverse clientele, especially collectors and enthusiasts. These qualifications will help in hiring a salesperson who not only drives sales but also enriches the customer experience through expertise in classic Porsche restoration and customization. About Company UNMATCHED AUTOMOTIVE PORSCHE SERVICE AND RESTORATION. Backed by decades of experience, Olsen Motorsports proudly serves our customers with superior automotive service and repair. Our skilled technicians are experts in a wide range of rare, and luxury makes and models with a specialization in Porsche service, restoration, and engine rebuilding. Delivering full concierge-style, white-glove service with unparalleled care and attention alongside technical and mechanical prowess. #WHGEN2 Compensation details: 60000-120000 Yearly Salary PI3da97dc57c49-31181-39286651

The Co-Manager manages the day-to-day operation of the store as a Manager On-Duty in conjunction with the management team members to maximize sales and customer service and oversees the execution of the Merchandising plan to maintain compliance and store standards. Roles and Responsibilities * Maximizes profits and customer service by leading assigned category team and operating the store in adherence to all company policies, procedures, and guidelines. * Operates the store as the Manager On Duty in conjunction with the management team. * Maintains the physical security of the store they are assigned, and in doing so is a key-holding member of management. * Ensures highest level of customer service and handles customer complaints to a satisfactory conclusion. * Maintains category merchandising and cleanliness and ensures operational efficiency. * Maintains used category cadencing and stock levels within the monthly budget. * Trains and develops Associates and Leads. * Facilitates effective communication to all store Associates through daily briefings and weekly and monthly meetings. * Audits buyback throughout the day to ensure all policies and procedures are being followed. * Drops off bank deposit and picks up change order as needed. * Consults with the General Manager on associate performance. * Performs other duties as assigned. Scheduling Requirements * All managers follow the 3 or 4 Manager Rotation schedule, depending on the number of managers in the store. * All managers must have open availability and be able to work opening shifts, closing shifts, or other shifts as needed, OR have availability approved by District Manager if open availability is not possible. * All managers are Full Time and may work up to 45 hours per week. Core Competencies * Interpersonal Skills * Team Management and Development * Action Orientation * Strong verbal and written communication skills Qualifications and Education Requirements * 21 years of age or older * High school diploma or equivalent, some college preferred * Previous experience in a supervisor role * Successful completion of all required background screenings Preferred Skills * Computer and cash register skills Physical and Environmental Requirements * Must be able to stand and walk for extended periods of time * Must be able to use hands/arms to operate a keyboard and telephone for repetitive motion activities * Must be able to lift or team lift objects up to 50 lbs., with or without assistance * Must be able to communicate using speech, sight, and sound with or without an assistive device * Must be able to stand, walk, climb, bend, stoop, or crouch while performing daily activities of the job

The Co-Manager of Mac's Deli at Haymarket Center provides leadership and vision to expand Mac's Deli at Haymarket Center. The Co-Manager, Mac's Deli works to ensure high food quality, service delivery, and profitability, and help to create a diverse, professional, and inclusive learning environment for transitional workers who are clients of Haymarket Center programs. The Co-Manager will interview and hire new transitional worker staff. The role will help clients enrolled in the supported employment program living with substance use disorders and mental health conditions articulate their interests, values, and skills. The role will assist these clients with obtaining transferable skills and securing PT or FT competitive employment in the community. The role will report directly to the Manager, Supported Employment Center. This is a full-time restaurant management and supported employment role within an urban addictions treatment center serving those with substance use disorders and mental health conditions. Selected individual will; Ensure compliance with company policies and procedures with respect to departmental operations, and quality & safe food handling. Comply with state, federal and OSHA safety and sanitation regulations. Supervises the day to day functions of the deli and monitors temperature of deli and bakery items. Schedule service deli associates to ensure adequate coverage and service levels. Provides training on department procedures, safe food handling and sanitation regulations. Manages the daily activities of employees to improve sales performance, cooking, serving, packaging and operating counters. Prepares work schedules, grows the food service program in the community and supports a team based environment. Requirements Associate or Bachelor's degree in culinary arts, hospitality or business. Minimum one year of managerial experience. Must have a valid City of Chicago Food Service Sanitation Manager Certification. Must have retail management experience in the food service industry. Must be at least 18 years of age due to equipment use and work environment.

About us: As Seen on Oprah, ABC's Shark Tank, HGTV's HouseHunters and more... COMPANY MISSION: Is to Move the World! To live our four core values of Building Leaders; Always Branding; Listen Fulfill and Delight; and Creating a Fun Enthusiastic Team Environment. To always provide our brand promise of a stress-free moving or hauling experience, and always provide our clients with H.U.N.K.S. (which stands for Honest, Uniformed, Nice, Knowledgeable, Service). Are you outgoing, energetic and full of life, and enthusiasm? Then we want to talk to you. A successful candidate will be a dynamic customer service oriented professional with a passion for client service, "wowing" the customer, and take pride in solving problems for clients as well as growing a business within the community. You are energetic, driven, growth minded and understand that A Players in the workforce can accomplish the job of two. You are passionate about being part of a fast growing organization, independent, and take pride in solving problems and creating solutions, while building systems to get the job done. You excel in multi-tasking, Microsoft office products, leadership, customer service, logistics and thrive on challenge. You have BIG goals, and want to grow with a startup company. Competitive salary plus opportunity for bonuses, community involvement, and marketing. Future opportunity such as base salary increases, company paid fuel, and company paid vehicle, profit sharing. View a few YouTube videos to learn about us: ******************************************* ******************************************* Employment Opportunities With College HUNKS As Seen on ABC's Shark Tank, HGTV's House Hunters, Blue Collar Millionaires and more... With 90 franchise locations across the U.S., College Hunks Hauling Junk and Moving is the largest and fastest growing junk removal and moving franchise opportunity. In 2015 CHHJM was named one of the fastest growing companies College Hunks World Headquarters is located in Tampa, FL. CHHJM Headquarters operations provides franchise support to their franchise owners across the country and operates a World Class Sales and Loyalty Center. Recognized as one of the Top Places to Work, and known for its unique and fun company culture, CHHJM is an ideal place to flourish and grow as a professional. COMPANY MISSION: To live our four core values of Building Leaders; Always Branding; Listen Fulfill and Delight; and Creating a Fun Enthusiastic Team Environment. To always provide our brand promise of a stress-free moving or hauling experience, and always provide our clients with H.U.N.K.S. (which stands for Honest, Uniformed, Nice, Knowledgeable, Service). College Hunks Hauling Junk - IL - DuPage County is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of that franchise. All inquiries about employment at this franchise should be made directly to the franchisee, and not to College Hunks Hauling Junk Corporate.

Join our Field Team and help shape the future of retail-where innovation, customer connections, and career growth come together in an exciting environment! The Co-Manager supports the General Manager (GM) in overseeing the daily operations of one or more retail locations, with a strong focus on sales performance, key performance indicators (KPIs), team leadership, and operational excellence. This role ensures a high-energy, customer-focused sales environment, while maintaining store standards, financial controls, and inventory accuracy. . Location: Chicago O'Hare International Airport, 10000 W Balmoral Ave, Chicago, IL 60666 Schedule: Varies, weekend availability required Benefits Medical, Dental, and Vision Insurance Employer-Paid Life Insurance Disability Insurance Paid Time Off Paid Parental Leave 401(k) with company match Employee Discount Job Responsibilities Drive a strong sales culture by leading, coaching, and motivating the sales team to achieve and exceed KPI targets Oversee daily store operations, including opening and closing procedures, ensuring a smooth and efficient workflow Maintain accurate financial controls, store organization, and cleanliness, serving as a role model for operational excellence Provide performance input and coaching for Customer Service Associates (CSAs), Stock Associates, and Leads, ensuring reviews and feedback are conducted on time Collaborate with AGM Operations to assess merchandise performance, including sell-through rates, fit, and popularity trends, to inform inventory decisions Leverage store software systems, such as WebIM and Storeforce, to manage inventory, sales tracking, and reporting Ensure store compliance with policies, including safety, loss prevention, and company procedures Proactively identify and resolve operational challenges, including staffing needs, inventory issues, and customer concerns Support visual merchandising efforts, ensuring products are presented according to company standards Perform additional responsibilities as assigned by the General Manager Job Requirements 3+ years of experience in a leadership or management role within a fast-paced retail environment or relevant retail training Proven ability to drive sales and performance metrics while maintaining a customer-first mindset Strong leadership skills with the ability to motivate and develop a team Excellent organizational, time management, and problem-solving skills Ability to multi-task and work efficiently in a high-volume retail setting. Proficiency in POS systems, inventory management software, and Microsoft Office (Word, Excel, PowerPoint, Publisher) Flexibility to work varied hours/days, including evenings, weekends, and holidays, as needed TAM Card (Alcohol Beverage Awareness Certification) may be required, depending on location Security clearance may be required, based on job duties Additional Requirements Limited sitting Frequent standing, walking, climbing, crouching, bending, pushing, or pulling Occasional travel or overnight Normal or corrected vision and hearing Can distinguish varying or specific colors, patterns, or materials to assist customers Fluency in English is required for training, customer interactions, and ensuring compliance with company policies and procedures Typically, indoors Typically, in a consistent temperature Use of fine motor hand functions Lift 0-60 lbs with or without reasonable accommodation About Us WHSmith is a leading global travel retailer with over 1,700 stores across 30 countries worldwide. WHSmith North America, incorporating Marshall Retail Group (MRG) and InMotion, represents over half of the Company's international store estate, with a collection of attractive, successful specialty retail stores located in airports and resorts across North America. EEO/ADA/DFWP WHSmith North America is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sexual orientation, national origin/ancestry, age, gender identity, gender expression, military/veteran status, marital status, disability status or any other basis prohibited by law. Reasonable accommodation will be provided for qualified individuals with disabilities.