Restaurant General Manager
General manager job in Chapel Hill, NC
As the team at Zaxbys expands, we're saving a seat for you!
To our guests, Zaxbys is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food.
To our team members, Zaxbys is an indescribably great place to work!
General Managers are responsible for providing guidance and leadership to their team to create a positive culture and maintain high team morale. You will execute and assist in the development of action plans according to company goals and objectives. You will manage and oversee the daily operations of the restaurant focusing on staffing, team member development, sales growth, cost management, guest experience, and ensuring brand standards are consistently upheld.
Why work at Zax?
COMPETITIVE PAY
BONUS POTENTIAL (Paid Quarterly): Up to 24% of Annual Salary
FREE Meals
Paid Time Off
Paid Holidays
Employee Referral Program
Opportunities to Advance
Benefits
Medical Insurance
HSA Option Available
Dental Insurance
Vision Insurance
Short-Term Disability
Long-Term Disability
Employer Paid Life Insurance
401(k) With Employer Match
100% match of first 3% contribution + 50% match of next 2% contribution
Additional eligibility requirements
Duties and Responsibilities
Complete all training requirements including:
Zaxbys General Manager Development Plan and Operations Excellence Capstone Class
Food Safety Certification and Manager Certification
Any additional training required by Zax LLC
Ensure that the restaurant delivers great experiences to guests
Maintain appropriate staffing levels by sourcing, interviewing, hiring, retaining, and recognizing top performers
Ensure team members receive proper training including ongoing mentoring, coaching, and development while holding team members accountable for their performance
Ensure effective work schedules are created timely and appropriately to drive sales and control labor costs
Plan and delegate shift assignments including communicating expectations and adjusting as needed
Ensure service, product quality, and cleanliness standards are consistently upheld
Create and maintain a positive culture and healthy team morale by providing guidance and leadership while being an example and role model for the team
Manage profitability through driving sales, controlling costs, developing team members, and ensuring operational standards are consistently upheld
Strive to increase sales by building community relationships and providing outstanding product and service
Control costs and losses and strive to improve at every opportunity by maintaining operational standards, and ensuring compliance with all Zaxbys Franchising LLC and Zax LLC guidelines, policies, and procedures
Complete performance reviews for crew members and assist with performance reviews for managers
Maintain compliance with Zaxbys Franchising LLC, Zax LLC, federal, state, and local laws, guidelines, policies, and procedures
Utilize management tools and keep neat, accurate, and current records
Review performance metrics daily and develop action plans to enhance the execution of systems and processes to improve profitability, sales, and guest experience
Other responsibilities
Handle and report guest and team member complaints/concerns/injuries timely and in a friendly and respectful manner
Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description
Ensure the team works safely and follows all safety guidelines and procedures
Escalate concerns to your supervisor when appropriate
All other duties necessary to ensure restaurant operations function properly
Job Qualifications
The following requirements must be met in order to qualify for this position.
Must be 21 years of age or older
Must have a valid driver's license, vehicle insurance, and reliable transportation
Open availability and the ability to work a minimum of 5 days and 48 hours per week
Ability to work a flexible schedule including days, nights, weekends, and holidays
Successful completion of background check and motor vehicle report
Must possess leadership qualities, organizational skills, and ability to interact cooperatively with others
Required minimum education: High school diploma or equivalent and some college preferred
3-5 years management experience required
Restaurant management experience preferred
Capability Requirements
The following capabilities are required to perform the essential functions of this position. Reasonable accommodations that do not create an undue hardship on the company will be considered.
Sit, stand, and walk continuously
Occasionally stoop, bend, crouch, or climb, including the use of ladders
Frequently lift, push, pull, and carry up to 50 pounds, including lifting overhead
Continuous use of hands and wrists for grasping and fine manipulation
Communicate proficiently through speech, reading, and writing
Maintain effective audio-visual discrimination and perception to observe and respond to the environment
Work in an environment that features hot and cold temperature variations and exposure to food allergens
Operate and work safely with restaurant equipment including, but not limited to, knives, fryers, and potentially hazardous equipment
Restaurant Assistant Manager
General manager job in Chapel Hill, NC
As the team at Zaxbys expands, we're saving a seat for you!
To our guests, Zaxbys is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food.
To our team members, Zaxbys is an indescribably great place to work!
Assistant Managers are responsible for ensuring that the restaurant delivers great experiences to guests while maintaining operational standards. You will manage the daily operations of the restaurant ensuring that the team properly follows all processes, policies, and procedures.
Why work at Zax?
BONUS POTENTIAL (Paid Quarterly): Up to 12% of Annual Earnings
FREE Meals On Shift & 50% Off Meals Off Shift
Paid Time Off
Paid Holidays
Paid Training
Early Access to Pay
Recognition Program
Employee Referral Program
Opportunities to Advance
Benefits
Medical Insurance
HSA Option Available
Dental Insurance
Vision Insurance
Short-Term Disability
Long-Term Disability
Employer Paid Life Insurance
401(k) With Employer Match
100% match of first 3% contribution + 50% match of next 2% contribution
Additional eligibility requirements
Duties and Responsibilities
Complete all training requirements including:
Zaxbys Assistant Manager Development Plan
Food Safety Certification and Manager Certification
Any additional training required by Zax LLC
Enhance guest experiences by ensuring that team members satisfy and exceed guest expectations
Ensure team members receive proper training including ongoing coaching and development
Create an effective work schedule following company standards and local laws
Plan and delegate shift assignments including communicating expectations and adjusting as needed
Supervise, provide leadership, and coach team members to perform at their highest level of ability and strive to achieve quarterly goals
Ensure service, product quality, and cleanliness standards are consistently upheld
Communicate performance concerns to your General Manager
Assist with performance reviews and mentor and develop team members
Create and maintain a positive culture and healthy team morale through recognition and leading by example
Handle and report guest and team member complaints/concerns/injuries timely and in a friendly and respectful manner
Ensure processes, policies, and procedures are properly followed throughout daily operations
Maintain operational standards and ensure compliance with all Zaxby's Franchising LLC and Zax LLC guidelines, policies, and procedures
Maintain compliance with federal, state, and local laws and guidelines
Utilize management tools and keep neat, accurate, and current records
Other responsibilities
Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description
Ensure the team works safely and follows all safety guidelines and procedures
Immediately report all human resources and risk management concerns to your General Manager and District Manager
Escalate other concerns to your supervisor when appropriate
All other duties necessary to ensure restaurant operations function properly
Job Qualifications
The following requirements must be met in order to qualify for this position.
Must be 18 years of age or older
Must have a valid driver's license, vehicle insurance, and reliable transportation
Open availability and ability to work a minimum of 5 days and 32 to 48 hours per week
Ability to work a flexible schedule including days, nights, weekends, and holidays
Successful completion of background check
Must possess leadership qualities, organizational skills, and ability to interact cooperatively with others
1-3 years management experience required
Restaurant management experience preferred
Capability Requirements
The following capabilities are required to perform the essential functions of this position. Reasonable accommodations that do not create an undue hardship on the company will be considered.
Sit, stand, and walk continuously
Occasionally stoop, bend, crouch, or climb, including the use of ladders
Frequently lift, push, pull, and carry up to 50 pounds, including lifting overhead
Continuous use of hands and wrists for grasping and fine manipulation
Communicate proficiently through speech, reading, and writing
Maintain effective audio-visual discrimination and perception to observe and respond to the environment
Work in an environment that features hot and cold temperature variations and exposure to food allergens
Operate and work safely with restaurant equipment including, but not limited to, knives, fryers, and potentially hazardous equipment
Restaurant Assistant Manager
General manager job in Greensboro, NC
Hungry For A Great Career? To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend some time with friends and experience great food. Job similar to Chick-Fil-A Job similar to Panera Bread Looking for a great career?! We are looking to hire hard-working, outgoing, energetic restaurant management personnel who can excel at the tasks in the following job description for a fast-paced, fast-casual restaurant. Must have a flexible schedule. Nights and weekends are required. Restaurant Experience is preferred. Must be hard working and a team player, willing to go above and beyond the call of duty. We want folks who care about people and the work that they do.
Benefits of an Assistant Manager
-FREE meals on the clock and 50% off meals off the clock
-Paid time off
-Team member referral bonus
-Flexible Hours
-401k match
-AND MORE!
Responsibilities of an Assistant Manager:
The individual in this position is expected to engage in the following work-related activities and complete all training requirements including:
-Enthusiastically represent the Zaxby's brand
-Manage all personnel on each shift, including cashiers and cooks
-Cash management
-Lead a team well and coach the performance of others
-Ensure that product quality standards are met
-Assist GM with meeting metrics
-Create a positive environment on your shifts
Benefits
Flexible schedule
Paid time off
Health insurance
401(k) matching
Referral program
Employee discount
General Manager
General manager job in Winston-Salem, NC
Winston Salem, N.C.
Introduction
Join our dynamic team at PF Plumbing as a General Manager, where you will lead with vision and drive operational excellence. As a key leader, you will oversee daily operations, inspire high-performing teams, and implement strategies to achieve our business goals. Your leadership will be pivotal in fostering a culture of innovation and commitment, ensuring the highest level of service and satisfaction for our clients and staff with all of their plumbing and HVAC needs. Strong HVAC knowledge is required for this position as we will be implementing the tradeline in 2026.
Job Responsibilities
- Oversee daily operations and ensure business efficiency and effectiveness.
- Develop and implement strategic plans to achieve business goals and objectives.
- Manage and improve processes to enhance productivity and ensure quality standards.
- Lead and mentor management team and staff to foster a positive work environment.
- Communicate with Service, Install, New Construction, and Call Center managers daily.
- Coordinate with departments to ensure alignment and support of organizational goals.
- Facilitate communication between departments to promote teamwork and collaboration.
- Monitor financial performance, including budgeting, forecasting, and financial reporting.
- Establish and maintain strong relationships with builders, vendors, and stakeholders.
- Ensure compliance with company policies, industry regulations, and legal requirements.
- Analyze market trends to identify opportunities for growth and expansion.
- Implement and uphold company standards for customer service and satisfaction.
- Evaluate performance metrics and provide actionable insights for improvement.
- Oversee recruitment, training, and development of employees to build a competent workforce.
- Address and resolve any operational issues or conflicts in a timely manner.
- Represent the company in public forums, meetings, and industry events.
Job Requirements
- Experience in management within HVAC and Plumbing companies.
- Minimum of 5-7 years of experience in a managerial role
- Proven track record of achieving business targets and improving organizational performance
- Strong leadership and team management skills
- Excellent verbal and written communication abilities
- Proficient in financial management and budgeting
- Strong problem-solving and decision-making skills
- Ability to develop and implement strategic business plans
- Experience in performance evaluation and staff development
- Familiarity with industry-specific regulations and compliance
- Proficiency in relevant software tools and systems
- Ability to work under pressure and handle multiple tasks simultaneously
- Strong customer service orientation and relationship-building skills
- Flexibility to adapt to changing business needs and environments
Pay: $125,000 Annually + Bonus Structure
Branch Manager
General manager job in Winston-Salem, NC
We're looking for a motivated and experienced Commercial Branch Manager to lead our Western Territory branch (branch is in greater Winston Salem, NC). In this role, you'll oversee all aspects of sales, operations, and service delivery, ensuring every customer receives the highest level of care while driving growth and profitability.
POSITION OVERVIEW
The Commercial Branch Manager is responsible for achieving all branch sales and revenue goals, managing day-to-day operations, and leading a team of sales and service professionals dedicated to our commercial customer base. You also be responsible for ensuring compliance with company policies, safety standards, and quality service expectations. This position carries full profit and loss (P&L) responsibility for the branch.
This is a dynamic leadership opportunity for someone who enjoys combining strategic thinking with hands-on leadership. You'll spend time both in the office and out in the field supporting your team, meeting customers, and ensuring our commercial clients receive the outstanding service they deserve.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Leadership & Performance Management
Lead, coach, and develop a high-performing team focused on commercial accounts.
Set clear expectations and monitor daily sales and service performance to meet growth and budget objectives.
Conduct weekly team meetings and one-on-one coaching sessions to strengthen performance and accountability.
Evaluate employee performance, provide feedback, and support ongoing professional development.
Oversee staffing, scheduling, and resource allocation to ensure operational efficiency.
Sales & Customer Growth
Drive commercial sales growth by implementing and reinforcing company sales practices.
Partner with sales professionals to identify new business opportunities, expand existing relationships, and improve retention.
Conduct joint field visits to support team members and strengthen customer engagement.
Ensure all sales and activity goals are achieved or exceeded.
Operations & Service Excellence
Maintain the highest standards of service quality and customer satisfaction across all commercial accounts.
Optimize routes, resource use, and service schedules for maximum efficiency and profitability.
Ensure compliance with safety, regulatory, and company policies.
Analyze performance reports to identify trends, forecast needs, and implement improvement strategies.
Collaborate with regional leadership to develop growth strategies and operational plans.
Training & Compliance
Conduct regular training on sales, service, and safety in accordance with company policies and applicable laws.
Maintain up-to-date licensing and certifications, ensuring team compliance with all regulatory requirements.
Promote a strong culture of safety, integrity, and continuous improvement.
SKILLS AND EXPERIENCE REQUIRED
Proven leadership experience in commercial pest management.
Strong communication, motivation, and people-development skills.
Demonstrated ability to meet or exceed sales and operational goals.
Experience managing budgets and full branch P&L preferred.
Excellent organizational and problem-solving skills.
Ability to analyze performance data and make informed business decisions.
Must hold a NC Structural Pest Control license in P Phase or have the ability to become licensed in NC within 12 months.
Proficiency with Microsoft software (excel, word, PPT) and familiar with handheld technologies.
What we offer:
Rewarding pay
Growth opportunities
Stable and growing industry
Health, dental, vision, life, & supplemental insurance
Paid time off
401(k) Retirement plan with employer matching
Company vehicle and gas card
Restaurant Manager
General manager job in Greensboro, NC
Initial hiring pay range (based on location, experience, etc.): $18.50 / hour
At Raising Cane's Chicken Fingers , we serve only the most craveable chicken finger meals - it's our One Love! Known for our great Crew and cool Culture, we follow a Work Hard. Have Fun. philosophy. Raising Cane's is the fastest-growing chicken concept around and is on track to be a Top 10 Restaurant Brand in the United States. Each Crewmember is important to our rapid growth and enduring success. Now is your chance to join the Team and Raise The Bar!
Benefitsoffered for all Full-time Restaurant Managers:
Medical, Dental, Vision & Pharmacy Benefits
Dependent Care & Healthcare Flexible Spending Accounts
Company-provided Life and Disability insurance
Hospital Indemnity, Accident and Critical Illness
401(k) With Employer Match (age 21 & older)
Access to financial advisors for budget and retirement planning
One Pass Gym Membership Program
Tuition Reimbursement
Crewmember Assistance Program
Pet Insurance
Perks & Rewards for Restaurant Managers:
Weekly Pay!*
Competitive pay + monthly bonus
Paid Time Off & Sick time
8 paid Holidays a year**
Early closure for company events
Casual Work Attire
Perkspot Employee Discount Programs
*Raising Cane's pays weekly, except in some states (e.g., California) where the company pays bi-weekly.
**Some locations may vary
Job Description
Your Role at Raising Cane's:
The Restaurant Manager is responsible for supporting the Restaurant Leader in day-to-day operations of the restaurant and upholding Raising Cane's standards and culture in shift management responsibilities of restaurant operations.
The physical work environment includes working in a fast-paced kitchen environment (which requires extended periods of physical exertion, such as walking, standing, lifting and bending) and interacting with customers. It also includes both inside and outside work in varied temperatures, working with and around food products, common allergens, industrial equipment, commercial cleaning products that require the use of personal protective equipment and physical activities necessary to complete the responsibilities of the job.
Your Impact and Responsibilities:
Purpose of the position:
Ensures operations meet Raising Cane's standards in all restaurant zones during a shift
Acts as manager on duty and opens and closes the restaurant
Manages cash handling and ensures accountability
General to the role:
Enforces Raising Cane's policies and standards
Executes shift management meeting Raising Cane's operations and safety standards
Uses required tools, forms and logs to support shift execution, document results and take corrective action when needed
Directs crewmembers during a shift
Provides exemplary customer service
Utilizes reward and recognition program for the crewmembers in the restaurant
Authorizes employee functions requiring manager approval (e.g. discounts, promotions, timeclock overrides, etc.)
Ensures cleanliness of the restaurant and ensures the facility is in good working order
Completes other duties as assigned
Qualifications
Requirements for Success:
Detail-oriented, organized and able to manage multiple priorities that may be constantly changing
Self-driven, flexible, and highly energetic with strong written and verbal communication skills
Able to work effectively and efficiently both independently and collaboratively
Able to recognize problems, set goals, execute and convert plans into action to solve problems
Knowledge and skills in staffing, scheduling, people and cost management
Proficient in a variety of technology systems including Microsoft Office (Excel, Word and Outlook) and ability to learn and adapt to new systems quickly
Able to work a variety of shifts including days, evenings and weekends and travel as needed for work-related functions and training
Must complete all required Raising Cane's company training programs
1+ years of restaurant or retail management experience
Must be 18 years of age or older
High school diploma or equivalent preferred
Additional Information
All your information will be kept confidential according to EEO guidelines.
Terms of Use
Privacy Policy
Candidate Privacy Notice
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Full Time Customer Service Manager
General manager job in Greensboro, NC
Full Time Customer Service Manager(Job Number: 2526897) Full-time Description SUMMARY Primary responsibility is to Take Excellent Care Of Our Customers by satisfying each customer's needs, exceeding their expectations, and making every shopping visit a pleasant and satisfying experience.
This requires a defined level of management skills, product knowledge, and cooperation with fellow associates.
Supervise up to 120 associates in the Customer Service Department [cashiers, baggers, customer service clerks] and accounting office.
Is responsible with the overall direction, coordination, and evaluation of these departments.
Carry out supervisory responsibilities in accordance with Harris Teeter's policies and standards.
Responsibilities will include performing floor monitor duties, interviewing and training associates; planning, assigning, and directing work; assist in appraising performance; rewarding and disciplining associates; addressing complaints and resolving problems.
Ensure that all items listed on the Customer Service Store Visit Audit and Loss Prevention Front End Audit are performed.
Provide immediate coaching/feedback to associates who are not in compliance with expectations.
Perform duties of customer service clerks, accounting office associates, cashiers, and baggers as appropriate.
One of the top business priorities is to assist any customer or potential customer.
Nothing is more important than being courteous, friendly, helpful, and prompt in the attention given to customers.
Customers are among Harris Teeter's most valuable assets.
Every associate represents Harris Teeter to our customers and the public.
The way associates perform their jobs presents an image of the entire Company.
Customers judge Harris Teeter by how they are treated each time they have contact with an associate.
Harris Teeter will provide training to all associates who have extensive customer contact.
If a customer wishes to make a specific comment or complaint that you cannot resolve, you are required to direct that person to the appropriate department manager or manager-on-duty for resolution.
Remember that all contacts with the public in person, over the telephone, and through any communication reflect not only on an individual associate but also on Harris Teeter as a whole.
Positive customer relations will not only enhance the public's image of Harris Teeter, but also pay off in greater customer loyalty and increased sales and profit.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES include the following.
Your primary job function is to personally perform this first set of functions while ensuring that all Customer Service associates also perform them.
Additional essential job functions are listed under SUPERVISORY JOB FUNCTIONS.
Reflect an appropriate business image to customers and visitors.
How you dress your grooming and personal cleanliness standards all contribute to that image and also to the morale of your fellow associates.
During business hours or whenever representing Harris Teeter, you are expected to present a clean, neat, and tasteful appearance.
You are required to always dress and groom yourself according to our Company policy that reflects accepted conservative norms.
Be reliable and punctual by reporting for work on time and as scheduled.
When you are absent or late, it places a burden on other associates and can impact productivity and service.
In the rare instances when you cannot avoid being late or are unable to work as scheduled, notify your supervisor or Manager-on-duty two (2) hours in advance of your scheduled start time so that appropriate arrangements can be made.
Your job performance is required to demonstrate the highest level of customer service.
Never be rude to a customer or associate under any circumstance.
Operate cash register in customer service area and operate a floor register when appropriate.
When on a floor register, initiate interaction with customers on the sales floor and cheerfully invite customers into your line.
Ask the customers questions regarding their shopping needs.
When performing cashier duties, perform the following functions: Smile at, speak to, and serve every customer; Greet every customer; Make eye contact; Speak clearly and enthusiastically; Follow proper VIC card procedures; Call customers by their name and always tell customers “thank you for shopping with us today!” Follow through on customer requests.
If you cannot say “yes” to a customer's request, bring in the manager-on-duty.
Never turn down business.
Bag groceries when appropriate.
Cheerfully bag groceries however the customer requests.
Communicate with customers and fellow associates regarding current promotions, marketing campaigns, and essential products.
Inform management of the lack of advertised items and/or samples, incorrect prices, missing signs, departmental changes, and/or other situations as appropriate.
Answer telephones by saying “Harris Teeter [store name], this is [name], may I help you?” and provide requested information in a polite and professional manner.
Respond back to people on “hold” in a timely manner.
Keep Our Shelves Properly Stocked.
Check register merchandising displays regularly to ensure the availability of advertised items and/or samples.
Understand the overall Customer Service Department's operation and systems.
Contact corporate help desk when system issues cannot be corrected at store level.
Contact your Front End Specialist for assistance with Front-End policies, procedures, or standards.
Adapt to various situations and adjust to shifting priorities.
Be flexible and able to perform multiple tasks.
Provide assistance to fellow associates to complete daily tasks and other duties as assigned.
Balance taking direction with taking initiative and demonstrate the flexibility required to accomplish the duties of the entire store.
Keep Our Stores Clean.
Comply with Health Department requirements and follow Harris Teeter sanitation procedures.
Keep work area clean at all times.
Follow all safety regulations and help keep the store free of dangerous situations.
Immediately inform management of all accidents and/or safety hazards.
Record accidents and safety hazards in the designated log.
Ensure that chemicals are handled, mixed, and applied according to directions and in compliance to the Hazard Communication Program Manual.
Establish a working and shopping environment of trust, respect, and integrity.
Take Excellent Care Of Your Fellow Associates.
Be a team player.
Support and assist your fellow associates without complaint.
Be open to new ideas and opportunities.
Follow through with any special requests or recommendations from management.
Comply with Company standards, policies, and procedures.
SUPERVISORY JOB FUNCTIONS Manage the department as to maximize customer service and minimize customer complaints.
Be knowledgeable of department and store sales and profit objectives.
Review and analyze all financial and productivity reports and data.
Monitor and analyze sales and labor hours used on a daily and weekly basis.
Make timely and effective decisions based on this analysis.
Forecast sales and sales per labor hour for upcoming week and effectively schedule associates.
Perform assigned VLM duties according to standards.
Maintain security of confidential information.
Assign duties to associates.
Collect returned checks.
Administer returned check program.
Ensure compliance with Company policy regarding bad checks and other financial instruments tendered by associates.
Perform duties of all direct reports when appropriate.
Comply with and enforce all state and local ABC, tobacco, and DOA laws and regulations.
Train and monitor associates to ensure same.
Listen to both customer and associate complaints, and resolve problems to restore and promote good customer and associate relations.
Ensure that the Customer Service department's inventory levels support the customers' requests for all ad and standard products.
Correctly conduct period inventories according to established procedures.
Order supplies to minimize out-of-stocks and maintain designated inventory levels.
Record and follow up on any in-store maintenance.
Ensure that situations are resolved and not recurring problems.
Execute approved department opening and closing procedures and ensuring that all operational standards are met.
Recruit, interview, and hire competent Customer Service associates to maintain proper staffing levels for the Customer Service department.
Ensure new Customer Service associates are properly oriented to your department and understand their benefits package.
Maintain integrity in the Job Posting system by following the policy and by ensuring that all new associates are aware of the process.
Professionally communicate expectations to associates and ensure they are properly trained to perform their jobs.
Encourage and make time for cross training.
Ensure all associates receive appropriate break and meal periods.
Develop future Customer Service (assistant) department managers.
Have a working knowledge of the mission and goals of your department, your store, and your Company.
Discuss these with your associates on a daily basis.
Keep your promises to customers and fellow associates.
Respond to questions in a timely and proper manner.
Ask for the opinion and suggestions of your associates where appropriate.
Encourage associates to make suggestions for process improvements.
Ensure they receive recognition for their ideas.
Recognize exemplary job performance.
Acknowledge positive job performance daily.
Fairly evaluate associates' performance on their evaluations.
Address performance problems or record associates' inappropriate behavior when it occurs, using the Constructive Advice forms.
Discuss behavior and possible corrective action with associates to create an action plan.
Sign off on the documents with those associates involved and submit to PFS for review.
Qualifications QUALIFICATIONS.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
SUPERVISORY SKILLS.
Commitment to unparalleled customer service; excellent communication and interpersonal skills; willingness and desire to advance stores current position in the community through involvement in local activities; willingness to participate in customer service training and orientation and to work with the team to increase customer satisfaction and sales; flexible enough to manage multiple tasks; work effectively under pressure and with distractions; demonstrate patience when interacting with the Customer Service associates and customers.
EDUCATION AND/OR EXPERIENCE.
High school diploma or general education degree (GED); or one to three years related experience and/or training; or equivalent combination of education and experience.
PERSONAL SKILLS.
Commitment to unparalleled customer service.
Excellent communication and interpersonal skills.
Willingness to participate in and successfully complete required training and to work with the team to increase customer satisfaction and sales.
LANGUAGE SKILLS.
Ability to read and comprehend simple instructions, short correspondence, and memos [in English].
Ability to write simple correspondence [in English].
Ability to effectively present information in one-on-one and small group situations to customers, vendors, and other associates of the organization who only speak English.
MATHEMATICAL SKILLS.
Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's.
Ability to perform these operations using units of American money and weight measurement, volume, and distance.
REASONING ABILITY.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
Ability to deal with problems involving several concrete variables in standardized situations.
CERTIFICATES, LICENSES, TRAINING Complete Company's training including but not limited to: new hire orientation, customer service network, safety, customer service clerk technical skills, floor monitor technical skills, and Department manager training.
PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Repetition Weight Frequently - near constant work Up to 25 lbs Intermittently - up to several times an hour Up to 50 lbs Occasionally - up to several times a shift Up to 75 lbs The National Institute of Occupational Safety and Health (NIOSH) has published guidelines for safe lifting.
Based on those, Harris Teeter requires our associates to obtain assistance from a second associate ("team lifting") when lifting any case or object weighing 50lbs or greater.
Harris Teeter also recognizes that some associates may need to obtain assistance with weights under 50lbs, and encourages team lifts for any weight that an associate feels uncomfortable lifting by themselves.
While performing the duties of this job, the associate is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; talk or hear; and taste or smell.
The associate is occasionally required to climb or balance and stoop, kneel, or crouch.
The associate must frequently lift and/or move up to 25 pounds and reach 6 to 48 inches, intermittently lift and/or move up to 50 pounds, and occasionally lift and/or move up to 75 pounds and reach from 6 to 72 inches.
Specific vision abilities required by this job include close vision, and depth perception.
WORK ENVIRONMENT.
The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the associate is frequently exposed to wet and/or humid conditions and moving mechanical parts.
The associate is occasionally exposed to fumes or airborne particles, toxic or caustic chemicals, and extreme cold.
The noise level in the work environment is usually moderate.
COMPENTENCIES.
To perform the job successfully, an individual are required to demonstrate the following competencies: Analytical - Collects and researches data; Uses intuition and experience to complement data.
Design - Generates creative solutions; Translates concepts and information into images; Uses feedback to modify designs; Demonstrates attention to detail.
Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
Project Management - Coordinates projects; Communicates changes and progress; Completes projects on time and budget; Manages project team activities.
Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
Interpersonal Skills - Is never rude; Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
Oral Communication - Speaks English clearly and persuasively in positive, negative, emergency or other situations in which individuals must speak a common language to promote safety; Listens and gets clarification; Responds appropriately to questions; Demonstrates group presentation skills; Participates in meetings.
Written Communication - Writes clearly and informatively in English; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret English-written information.
Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.
Visionary Leadership - Displays passion and optimism; Inspires respect and trust; Mobilizes others to fulfill the vision; Provides vision and inspiration to peers and subordinates.
Change Management - Communicates changes effectively; Builds commitment and overcomes resistance; Prepares and supports those affected by change; Monitors transition and evaluates results.
Delegation - Delegates work assignments; Matches the responsibility to the person; Gives authority to work independently; Sets expectations and monitors delegated activities; Provides recognition for results.
Leadership - Exhibits confidence in self and others; Inspires and motivates others to perform well; Effectively influences actions and opinions of others; Accepts feedback from others; Gives appropriate recognition to others.
Managing People - Includes staff in planning, decision-making, facilitating and process improvement; Takes responsibility for subordinates' activities; Makes self available to staff; Provides regular performance feedback; Develops subordinates' skills and encourages growth; Solicits and applies customer feedback (internal and external); Fosters quality focus in others; Improves processes, products and services.
; Continually works to improve supervisory skills.
Quality Management - Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.
Business Acumen - Understands business implications of decisions; Displays orientation to profitability; Demonstrates knowledge of market and competition.
Cost Consciousness - Works within approved budget; Develops and implements cost saving measures; Contributes to profits and revenue; Conserves organizational resources.
Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce.
Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values; Benefits organization through outside activities.
Judgement - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.
Motivation - Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence; Takes calculated risks to accomplish goals.
Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.
Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.
Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.
Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals.
; Completes tasks on time or notifies appropriate person with an alternate plan.
Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.
Innovation - Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others' attention.
Primary Location NC-GREENSBORO-STORE 347 - GREENSBORO-LAWNDALEJob Customer ServiceJob Posting Dec 9, 2025, 5:33:30 PM-Dec 17, 2025, 4:59:00 AM
Auto-ApplyManager, Underwriting Customer Service
General manager job in Greensboro, NC
With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠.
The Manager of Underwriting Support Operations manages frontline underwriting support operations for the company's Underwriting Network and MI Operations staff by providing direction, training and escalation review. Accountable for meeting quality, productivity, and customer service target. The incumbent works closely with management team and field underwriting to meet customer needs. The Manager makes recommendations on process and system changes, based on feedback from customer inquiries and various reports.
This role sits in our
Greensboro, NC office
on a hybrid schedule (two days in office, three days remote). The team is interested in speaking with candidates who have previous mortgage experience, customer service background, and those who have managed a team.
Essential RESPONSIBILITIES and ACCOUNTABILITIES
Assists VP/Director in managing a multiple shift operation that is responsible for several call groups, multiple email communication boxes, and queue management. Ensures agreed SLAs are met with prompt responses to customers.
Manages Customer Service and the MI Operations staff to ensure effective customer support on all inquiries, pended loans, guideline and rate questions, and various LOS and ArchMIConnect user access issues.
Conducts second reviews of high-risk loans or loans beyond subordinate's authority level. Addresses underwriting issues from staff, reviews result of QC findings with team members to preclude any further issues.
Collaborates with business units such as Underwriting Managers and Sales Support to develop plans and strategies to improve efficiency and productivity. Collaborate with Product Managers on the content for ArchMIConnect, Customer Support Center, Amazon Connect, OPUS, and AQUA system releases to improve efficiency for both customers and internal staff to ensure system issues are addressed.
Stays abreast of company products, programs, underwriting guidelines, and procedures.
Provides System Analyst feedback on eligibility rule authoring and any production issues that arise to ensure quality standards are achieved.
Manages staff to accomplish objectives through effective recruitment and selection, training and development, and performance management.
Review monthly reports supporting staff production and quality measures.
Knowledge & Skills:
Comprehensive knowledge of MI underwriting principles, practices, methods and techniques.
Good problem solving, process development and improvement skills.
Effective leadership skills. Ability to manage, coach, mentor, and motivate staff.
Excellent oral and written communication skills to prepare and deliver effective, professional presentations to customers as well as to internal contacts.
High level of customer service.
Advanced business acumen, including basic financial and budgeting skills.
Solid organizational skills, ability to manage multiple tasks/projects simultaneously.
Results driven and able to ensure execution.
Education & Experience:
Required knowledge and skills would typically be acquired through a Bachelor's degree and 5+ years of related experience. Experience managing people and processes is required.
#LI-AT1
#LI-hybrid
Arch is committed to helping employees succeed through our comprehensive benefits package that includes multiple medical plans plus dental, vision and prescription drug coverage; a competitive 401k with generous matching; PTO beginning at 20 days per year; up to 12 paid company holidays per year plus 2 paid days of Volunteer Time Offer; basic Life and AD&D Insurance as well as Short and Long-Term Disability; Paid Parental Leave of up to 10 weeks; Student Loan Assistance and Tuition Reimbursement, Backup Child and Elder Care; and more. Click here to learn more on available benefits.
Do you like solving complex business problems, working with talented colleagues and have an innovative mindset? Arch may be a great fit for you. If this job isn't the right fit but you're interested in working for Arch, create a job alert! Simply create an account and opt in to receive emails when we have job openings that meet your criteria. Join our talent community to share your preferences directly with Arch's Talent Acquisition team.
14500 Arch U.S. MI Services Inc.
Auto-ApplyPeople Operations Partner - Experience Required
General manager job in Kernersville, NC
615 Highway 66 South, Kernersville, NC 27284
People Operations Partner New Hire Data Entry and SupportGenerous Pay Plan + Great Benefits! Experience RequiredPTO Awarded Day One 13 Days Awarded as of January 2026
Parks Automotive Group is seeking to hire aPeople Operations Partnerto assist with New Hire Orientations and provide support to People Operations team members and Management Teams. You will also perform other duties as needed.We value our employees and invest in their success!
Why Parks?
At Parks Automotive Group, we believe in doing things differently. With over 55 years of trusted service, weve built a reputation for excellence, integrity, and innovation.
Our team members enjoy a supportive culture, growth opportunities, and the satisfaction of working for a company that values both people and performance.
The Parks Automotive Group has been treating North Carolina drivers right and keeping the Parks Promise since 1967!
We offer:
Competitive pay plan
5-Day Work Week
PTO Awarded Day One - 13 Days Awarded as of January 2026
Medical, Dental and Vision Insurance!
401(k) retirement plan with company match!
Paid Time Off (PTO)
Family-Owned and Operated
A friendly, professional work environment
Career advancement opportunities
Responsibilities - People Operations:
Assist with New Hire Orientations on Monday and Thursday of each week
Add and process new hires into HRIS and all other information systems to include Reynolds, The Hub, Award Co and any other information system required
Update, audit, and maintain gas card information
Provide support to People Operations team members and Management Teams
Maintain the integrity and confidentiality of People Operations, employee files and records
Perform periodic audits of People Operations files and records to ensure that all required documents are collected and filed appropriately
Schedule People Operations meetings, events and maintain agendas and calendars
Assist with planning and execution of special events such as employee recognitions events, holiday parties and retirement celebrations
Act as backup to the People Operations Team
Assume the responsibility and is accountable for Jostle The Hub
Assist with future acquisitions (Off-site)
Perform other duties/projects as assigned
Compliance Responsibilities:
Maintain accurate and up to date digital and electronic People Operations files, records and documentation
Maintain compliance with federal, state and local employment laws and regulations and recommended best practices reviewing policies and practices to maintain compliance
Requirements:
Experience with new hire processes required
Strong attention to detail and the ability to multi-task
Ability to prioritize work and meet deadlines
Must work well in a team environment and have good communication skills
Please upload your resume.Completing the online assessment will grant you priority consideration!
Must be authorized to work in the U.S. without sponsorship and be a current resident.
Must pass pre-employment testing to include background checks, MVR, and drug screening.
The Parks Automotive Group is an Equal Opportunity Employer
RequiredPreferredJob Industries
Customer Service
Regional Manager
General manager job in Greensboro, NC
←Back to all jobs at Carlisle Residential Properties Regional Manager
We are looking for a seasoned Regional Manager for the Triad area, specifically Greensboro or Winston-Salem as we continue to expand our portfolio of apartment communities. The Regional Manager is responsible for the overall operational and financial aspects of each property within the designated portfolio. The Regional Manager's direct oversight of all property operations must ensure that the Company and/or Owners' financial and business objectives are being achieved. Other duties may be assigned.
This position may require regular travel with some overnight travel.
Job Summary and Responsibilities:
Responsible for marketing and occupancy results for each assigned property
Responsible for overseeing maintenance of each assigned property
Responsible for financial operations of each assigned property meeting budgeted goals
Responsible for compliance with all leasing policies, procedures and government regulations
Develop and maintain cooperative relationships with corporate office staff
Prepare, complete and maintain all required paperwork accurately, and submit within required deadlines
Supervise site staff at each property
Perform other tasks and assignments when requested by company management
Coordinates work activities and services from vendors, consultants, and other contractors as needed by researching and identifying needs, negotiating contracts, monitoring progress, processing invoices, and ensuring open communication between consultants and Company project team members
Responsible for hiring and supervision of all staff at assigned properties to include directly supervising Site Managers and indirectly supervising all other site staff
Computer experience to include experience in Microsoft Office and the ability to learn and become proficient using Yardi and other internal accounting programs
Ability to read and comprehend business periodicals, professional and governmental regulations and policies and procedures manuals. Ability to compile and write reports, and business correspondence, Ability to effectively develop and present information and respond to questions from groups of employees, residents and prospective residents, corporate management and the general public
Ability to solve complex problems and deal with a variety of variables in situations where minimal standardization of procedures exists. Ability to interpret financial reports and a variety of business instructions furnished in written or oral form. Ability to interpret and implement government regulations and corporate policies, procedures and initiatives
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Must be able to lift 30 pounds without assistance.
Regularly sit, stand, walk, talk, hear and climb stairs.
Frequently reach with hands and arms, use hands and fingers to handle or feel.
Occasionally balance, stoop, kneel and crouch.
Will use close vision, distance vision and have the ability to adjust focus.
Employee will occasionally be exposed to outside weather conditions, moving mechanical parts and noise levels generally below OSHA limits.
This is a leadership role that offers a competitive salary based on experience. The ideal candidate will have 5+ years of property management experience.
Equal Opportunity Employer
Job Type: Full-time
Benefits:
401(k)
401(k) matching
Dental insurance
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Retirement plan
Vision insurance
Schedule:
Monday to Friday
Education:
Associate (Preferred)
Experience:
Supervisor: 3 years (Required)
Property management: 5 years (Required)
License/Certification:
Driver's License (Required)
Work Location: Multiple locations (corporate office in Greensboro, NC)
Please visit our careers page to see more job opportunities.
Streams Restoration Site Superintendent(s):
General manager job in Greensboro, NC
Shamrock Environmental Corporation (Shamrock) is one of the largest and most successful Stream Restoration Contractors in the United States. To meet the growing demand for our services, Shamrock has an excellent career opportunity for Site Superintendent(s) with the Streams Restoration/Wetland Construction Business Unit.
Job Description
Oversee all aspects of each assigned project including:
·
Ensure the company's health and safety policies, requirements and safety culture are achieved.
·
Direct and supervise project personnel and equipment resources.
·
Establish and maintain a positive working relationship with customer and designated representatives.
·
Procure and manage subcontractors and vendors.
·
Ensure the project scope, schedule and budget are achieved.
·
Plan and conduct daily project meetings.
·
Assist in preparing reports needed to manage overall project. (eg: cost tracking).
·
As needed, operate equipment, perform manual labor duties, etc. to support overall project goals.
·
Assist in performing site walks, developing bid, sourcing and proposal development as needed.
·
Execute projects in compliance with all applicable laws, regulations & company policies.
·
Maintain highest ethical standards at all times.
Qualifications
·
Direct field experience supervising and implementing stream restoration and /or wetlands construction.
·
Specific knowledge of natural channel construction and modification, cross vanes, J-Hooks and other rock/wood structure installations, etc. is preferred.
·
Experience with storm water system installations will also be strongly considered.
·
Working knowledge and/or experience operating heavy equipment is required.
·
Shamrock self performs all projects. Position requires direct field experience to be considered.
·
Experience grading with GPS laser level is preferred.
·
Experience and understanding of engineered blue print drawings & specifications.
·
Must be an effective communicator, customer service oriented and detail focused.
·
A proven record of superior health and safety performance is required.
·
Willing to travel. Our travel policy designed to support family values.
·
Possess a Clean driver's license and adhere to the Company's DOT based drug testing policy.
Additional Information
Benefits:
The most valuable and appreciated company resource is the employees at Shamrock. Our investment in talented, dedicated, energetic and career focused employees is sets apart.
·
In addition to a competitive salary and bonus opportunities, Shamrock offers an excellent benefits package including Health, Life, Dental, 401K, PTO etc.
·
Company truck, computer and phone.
Automotive General Sales Manager
General manager job in Greensboro, NC
At M&L Chrysler Dodge Jeep Ram we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Chrysler Dodge Jeep Ram is absolutely critical to its success. Our promise is to keep delivering the same award-winning service and value that our community has come to expect from our dealership through the years. We are currently seeking an Automotive General Sales Manager to join our growing team.
What We Offer
401(K)
Paid Holidays
Paid Vacation
Health, Dental and Vision insurance at group rates
Basic Life Insurance
Accident and Critical Illness insurance
Growth opportunities
Competitive pay plans
Responsibilities
Coach sales team on proper closing techniques through training and active participation, and lead profitability of your teams.
Lead all showroom activities and maintain an experienced level of product knowledge.
Ensure high Customer Satisfaction scores and analyze these metrics to isolate areas for improvement.
Hire, motivate, and monitor the performance of New and Used team, Internet Sales, Finance Managers and Service Drive Sales.
Conduct daily and weekly sales training meetings for Sales and Product Specialists.
Mentor new and experienced sales reps on standard methodologies for improving performance.
Ensure proper follow up of all prospective buyers by developing, implementing, and monitoring a CRM system.
Establish delivery procedures and monitor performance and execution.
Guarantee delivery includes an introduction to the service department and scheduling of the first service appointment.
Achieve forecasted goals and objectives for dealership and OEM sales, gross, and key expenses on a monthly and annual basis.
Qualifications
Minimum five years of GSM experience with responsibility for the entire variable operation of a successful dealership
Possess successful history of building and training a sales team, strong CSI scores and above average gross and net departmental profits
Strong background in building showroom and internet traffic, SEO and SEM, direct mail and other traditional media
Extensive background in leading a BDC department
Solid working knowledge of computers and systems. Dealertrack, vAuto, AutoMate, Elead knowledge preferred.
Some experience in Used Vehicle purchasing, merchandising and marketing
Successful background in financial/budgeting role.
Expertise in supervising the everyday efforts of desk managers and improving F/I income through mentorship and training
Possess an acceptable driving record and a valid driver's license.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Auto-ApplyAdministrative Operations Manager
General manager job in Greensboro, NC
Job DescriptionMosaic Pediatric Therapy is a leading provider of life-changing therapy for children with autism and learning disabilities across North Carolina and Virginia. We are confident our unwavering focus on integrating our core values into every aspect of our decision-making will continue to drive our rapid growth. We are on a mission to enrich the lives of children with autism and inspire the clinical leaders of tomorrow.
Mosaic Pediatric Therapy has an opening for an
Administrative Operations Manager
to support one of our Piedmont Triad Clinics. The individual in this position is the operations leader at the clinic. The AOM is responsible for managing key aspects of clinic operations toward performance targets, including scheduled hours fulfillment, clinical staff utilization and overall billable hours. Day-to-day responsibilities include staff scheduling, facility management, family/patient communication, and new patient onboarding, among others. Additionally, the AOM is charged with administrative orientation for new hires and enforcement of administrative, operations and human resources policies.Why Join Mosaic?
Our People Love It Here! Mosaic ranks in the top 5% of all healthcare companies in employee satisfaction (source: Peakon benchmarking)
Collaborative Work Environment: Our entire team, from top to bottom, is dedicated to the overall growth of the organization and promotes a collaborative and supportive environment.
Work/Life Balance: Our hours of operation are 8am-6pm…NO NIGHTS NO WEEKENDS!
Comprehensive Benefits: Mosaic provides a robust benefits package including medical, dental and vision plans; short-term disability; company 401k with match, competitive compensation plans, paid holidays and plus 15 days of Paid Time Off accrued annually, beginning at hire.
The AOM reports to the Clinical Director and is responsible for:
Monitoring and reporting on key performance indicators to the Clinical Director, Vice President of Clinical Operations and Mosaic's Chief Executive Officer.
Developing and maintaining the client/therapist master schedule to maximize clinic and therapist utilization, while fostering continuity and quality of care.
Modifying and changing daily schedules as needed to accommodate client and therapist absences. Notifying clinical staff and parents of appointment changes in a timely manner.
Reviewing and approving therapist requests for time off in accordance with clinic scheduling guidelines and time-off policies.
Facilitating client sign-in/sign-outs at the beginning and end of each appointment, documenting late arrivals/pickups
Ensuring clinical staff submit appointment documentation in a timely manner to support revenue cycle targets.
Building and maintaining professional working relationships with patients and their families, addressing all non-clinical family concerns.
Manage and monitor clinic supplies inventory and replenishment schedule
Maintain relationship with landlord and sub-contractors, facilitating repairs and maintenance, as necessary.
Prepare for the arrival of and train new hires on administrative functions and policies; and
Other duties may be assigned by the Clinical Director or Vice President of Clinical Operations.
Education & Experience
Bachelor's Degree, in Business Administration/Management, Healthcare Management, Information Systems, Project Management, Accounting, Finance, Operations Research, Statistics, or Industrial Engineering or equivalent combination of education and work experience.
A minimum of one (1) year of experience in operations or business management role (health care experience preferred but not required)
Strong working knowledge of Microsoft Excel / Google Sheets
Customer service orientation and the ability to build strong working relationships with staff members and patient families
Ability to learn quickly, perform multiple tasks and organize work in a systematic and efficient fashion
Applicants must be able to satisfactorily pass a background check to complete the hiring process. Candidates should indicate a preference of work location
Mosaic is an Equal Opportunity Employer
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Regional Manager
General manager job in Liberty, NC
MainStreet Family Care Regional Manager Are you a healthcare professional ready to launch into leadership? MainStreet Family Care is seeking experienced RNs, CRNPs, or PAs who are passionate about healthcare and eager to transition into administrative and management roles.
This is not just a job-it's a leadership launchpad.
What You'll Gain
- Tools and intense development experiences to help you lead multiple urgent care clinics
- 6-8 weeks of structured onboarding, training, and clinical/management rotations
Ideal Candidate
- A Registered Nurse (RN) with management experience
OR
- A Certified Registered Nurse Practitioner (CRNP) or Physician Assistant (PA) with leadership experience or strong interest in operations/administration
OR
-Someone with a Masters Degree or extensive experience in healthcare administration
- Interested in growing into multi-site clinic management roles
- Able to travel frequently between clinics in Cameron, Liberty, Oxford, Wake Forest, & Winston-Salem
- Ready to step in on a moment's notice to support operations
- Capable of driving culture, accountability, and being a true leader
Compensation & Perks
- Signing Bonus: $4,000 (paid in two parts)
- Performance Bonus: $300 potential per clinic every 4 weeks
- Student Loan Assistance: Up to $25,000
- Tuition Reimbursement: $5,000 per year
- Benefits: Healthcare coverage, 401(k) match, and professional development access
Travel & Training
- Initial 6-8 weeks includes travel and overnight stays in Birmingham, AL
- Ongoing day-to-day travel between assigned clinics (Cameron, Liberty, Oxford, Wake Forest, & Winston-Salem)
- Must be comfortable with extensive day travel and occasional overnight stays
Your Role as Regional Manager
You'll be responsible for the overall performance of 5 clinics:
- Ensure smooth operations and compliance with company policies
- Lead clinic staff (MAs, NPs, PAs), coordinate schedules, and monitor staffing needs
- Manage inventory, hiring, coaching, and patient experience
- Be the on-site leader ensuring clinic success 7 days a week
- Drive clinic culture, foster accountability, and lead with presence and purpose
What Makes You a Fit
- Resourceful, organized, and solution-oriented
- Thrive in dynamic environments
- High-achiever, ready to grow into a true leader
Let's build healthier communities-starting with your growth.
Apply now to become a leader in urgent care!
• Availability: The clinics are open 7 days a week, 12 hours a day Monday to Friday and up to 12 hours on Saturdays and Sundays, so you will be expected to be available to take calls during these operating hours. You will need to be prepared and be available as needed during operating clinic hours to promote the success of your clinics. Traveling from clinic to clinic and spending significant time at each clinic will be a foundation for your success and is required.
• Enforcing company policies and procedures; you are the corporate presence in the clinics
• Smooth-running clinic operations: ensure clinic staff and operations follow our standards
• Making sure that each clinic is delivering top-tier customer satisfaction
• Dealing with day-to-day questions from the staff / troubleshooting and problem solving with the staff
• Clinic staff shift scheduling and monitoring spend against budget
• Ordering and managing medical and office supply inventory within budgeted levels
• Recruiting, screening, coaching, and managing the medical assistants that staff your clinics
• Managing the staff competency and staffing level of your clinics, including hiring and terminating
Due to the nature of the role, the person who thrives in this role is someone who is an organized planner but also thrives in managing curveballs. You are a problem solver and someone who does not let external stresses break you. This can be an emotionally and mentally exhausting job if you are not skilled at handling your own stress levels and crisis management skills.
District Manager - Winston Salem
General manager job in Greensboro, NC
Looking for a rewarding career? Johnson Brothers is a leading family-owned distributor of wine, spirits, and beer, delivering exceptional service since 1953. We proudly represent the world's top beverage brands and are committed to excellence, innovation, and growth. Johnson Brothers offers exciting opportunities in a variety of areas. Join our passionate team and help shape the future of the beverage industry!
This position is responsible for managing, developing and motivating Sales Consultants, implementing sales plans, achieving company and/or supplier goals, monitoring, developing and maintaining account relationships and performing various administrative duties in the Winston Salem market.
Job Description:
* Develops and implements strategic sales plans to accommodate corporate goals
* Coordinates sales distribution by establishing sales territories, quotas and goals
* Coordinates and assists in leading sales meetings
* Monitors and evaluates products and activities of competition
* Reviews market analysis to determine customer needs
* Proficient in Microsoft Excel (Formulas, IE: VLookup, If Statements, etc..), PowerPoint, & Word
* Ability to forecast sales targets
* Able to coach, train, and lead a Sales Organization to win in the marketplace
* Financial Acumen: Sell based off Category/Brand Trends, Margin Gains, Revenue, Indexing
Job Requirements:
* Knowledgeable of wine and beer beverage industry
* Demonstrated leadership skills and/or prior management experience a plus
* Bachelor's degree preferred
* Minimum 3 years field sales experience
* Excellent interpersonal and communication skills with the ability to interact with all functional areas and organizational levels
* Strong organizational, problem solving and negotiation skills
* Satisfactory driving record and active driver's license for the state you reside in.
Benefits include:
* Medical/Dental/Vision Insurance
* Bi-weekly pay
* Salary Position w/eligibility for Bonuses & Incentives
* Mileage Reimbursement
* 401K Program
Candidate must pass criminal background and MVR.
Johnson Brothers is an equal opportunity employer, committed to fair treatment and hiring based on qualifications. We prohibit discrimination based on race, color, religion, gender identity, sexual orientation, age, disability, military status, or any other protected status under applicable laws
Worker Sub-Type:
Regular
Time Type:
Full time
Auto-ApplyDeli Merchandise Manager
General manager job in Greensboro, NC
Summary Join our vibrant team where your passion for quality food and exceptional service can shine. We are looking for a Deli/ Bakery Manager who shares our commitment to excellence! We're seeking a dynamic Deli / Bakery Manager who is ready to lead our team and elevate our deli experience. Must be willing to travel 50% within assigned territory If you have a proven track record in deli/bakery management and are excited about bringing innovative cheese selections to our customers, we want to hear from you!
At our Company, we grow People, Brands, and Businesses! We are seeking a highly talented Customer Development Manager (CDM) to be responsible for developing and growing sales volume in their assigned territory, markets, and regions through effective relationships with Store Operations personnel. The right candidate will ensure that a high level of service and quality is maintained in developing relationships with the high-level decision makers; driving a positive impact on all assigned stores. As part of our winning team, you'll receive top-tier training, competitive base salary, and a comprehensive benefits package all with the opportunity for career growth.
Take this opportunity to join North America's leading business solutions provider and build your career working with amazing people in a growing industry! Apply today!
What we offer:
Full-Time Benefits (Medical, Dental, Vision, Life)
401(k) with company match
Training and Career Development
Generous Paid Time-Off
Responsibilities:
Working with and training Retail Supervisors to raise the level of effectiveness across the entire area and region.
Act as an account manager for an assigned retail merchandising account.
Growing sales of incremental display locations, selling the execution of plan-o-gramed locations, executing initiatives, as well as maintaining in-stock conditions.
Developing and leveraging relationships with key influence and decision makers in assigned stores, markets, and regions.
Following sales call standards and orchestrating call coverage plans that meet the business needs of the client and retail customer.
Complete accurate and timely paperwork, reports, recaps, itineraries, timesheets, expense reports, etc.
Achieving Results:
Meeting or exceeding POS to plan goals for assigned territory and markets
Delivering a positive gap versus Non-DRT
Growing POS by selling incremental display locations, selling the execution of plan-o-gramed locations, executing initiatives as well as maintaining in stock conditions.
Consultative Selling:
Developing and leveraging relationships with key influence and decision makers in assigned stores, markets, and regions
Delivering consistent market & region level contact
Effectively gaining front end and main aisle presence. This is accomplished in conjunction and alignment with store or market personnel so that the primary merchandising and stocking duties are done by store personnel. This collaborative relationship is developed on a mutual interest and business relationship
Developing Others:
Provides sales training and skill development of RSM's in assigned geographies
Utilizes preferred coaching style - coaching vs. telling, role playing, open ended questions
Provides constructive feedback and development opportunities to RSM via coaching and CDM training recap forms
Communicates feedback to Retail Supervisors (RS) concerning trainee's strengths and opportunities
Mentors assigned RSMD candidates
Leadership:
Participates and may lead meetings for their area or other RS area meetings
Consults with assigned RKCM/Communications Mgr about development of sales materials and other account information
Provides field perspective and feedback on SIF questions for their assigned accounts
Organizing and Planning:
Follows sales call standards and effectively orchestrates a call coverage plan that meets the business needs of the client and retail customer.
Effectively manages RSM training
Other related duties as assigned
Qualifications:
Bachelor's Degree preferred or equivalent experience
2-3 years previous experience managing key accounts in the retail or consumer packaged goods industry w/ an emphasis in Bakery or Deli
Must be willing to travel 75% within assigned territory
Demonstrated history of building effective cross-functional relationships with stakeholders throughout the business
Excellent written communication and verbal communication skills
Decision-making skills and ability to exercise sound judgment
Strong computer skills including proficiency with Microsoft Office and web-browsers
Job Will Remain Open Until Filled
Responsibilities
The Company is one of North America's leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today.
Position Summary
The Customer Development Manager (CDM) is responsible for developing and growing sales volume in assigned territory, markets and regions through effective relationships with store operations personnel at the region and market level. Developing relationships with these higher level decision makers should have a positive impact on all assigned stores within a given region or market.
The CDM works with Retail Supervisors to raise the level of effectiveness across the entire area and region. This may include such opportunities as: planning, working retail with Retail Sales Merchandisers (RSMs), training and developing skills of RSM's.
Essential Job Duties and Responsibilities
Achieving Results
Meeting or exceeding POS to plan goals for assigned territory and markets
Delivering a positive gap versus Non-DRT
Growing POS by selling incremental display locations, selling the execution of plan-o-gramed locations, executing initiatives as well as maintaining in stock conditions.
Consultative Selling
Developing and leveraging relationships with key influence and decision makers in assigned stores, markets, and regions
Delivering consistent market & region level contact
Effectively gaining front end and main aisle presence. This is accomplished in conjunction and alignment with store or market personnel so that the primary merchandising and stocking duties are done by store personnel. This collaborative relationship is developed on a mutual interest and business relationship
Developing Others
Provides sales training and skill development of RSM's in assigned geographies
Utilizes preferred coaching style - coaching vs. telling, role playing, open ended questions
Provides constructive feedback and development opportunities to RSM via coaching and CDM training recap forms
Communicates feedback to Retail Supervisors (RS) concerning trainee's strengths and opportunities
Mentors assigned RSMD candidates
Leadership
Participates and may lead meetings for their area or other RS area meetings
Consults with assigned RKCM/Communications Mgr about development of sales materials and other account information
Provides field perspective and feedback on SIF questions for their assigned accounts
Organizing and Planning
Follows sales call standards and effectively orchestrates a call coverage plan that meets the business needs of the client and retail customer.
Effectively manages RSM training
Other related duties as assigned
Supervisory Responsibilities
Direct Reports
Hires, retains, trains, coaches, guides, directs, and develops direct reports using company-wide processes, tools and resources
Indirect Reports
May delegate work of others and provide guidance, direction and mentoring to indirect reports
Travel and/or Driving Requirements
Travel and Driving are essential duties and function of this job
Travel up to 40%
Minimum Qualifications
Education Level: (Required): High School Diploma or GED or equivalent experience
(Preferred): Bachelor's Degree or equivalent experience
1-3 years of experience in Retail Sales Merchandiser (RSM)
Skills, Knowledge and Abilities
Excellent written communication and verbal communication skills
Good interpersonal skills
Conflict management skills
Decision making skills
Ability to exercise sound judgment
Ability to work effectively with management
Ability to ensure a high level of service and quality is maintained
Strong computer skills including proficiency with Microsoft Word, Excel, PowerPoint, Access, Outlook, and web-browsers
Environmental & Physical Requirements
Field / Reps Requirements
Incumbent must be able to perform the essential functions of the job. Work is performed in a retail in-store environment. Typically requires the ability to spend 66%+ hours each work day doing the following activities: engage in considerable physical activity, ability to lift and/or push up to 74 pounds, stand on feet for long periods of time, use products or cook food as appropriate for the demonstration, and may be required to work in extremely cold conditions (i.e. refrigerated and freezer sections). Also required to travel and drive. The use of proper safety practices when handling the products and/or cooking is essential.
Additional Information Regarding The Company Job Duties and s
Job duties include additional responsibilities as assigned by one's supervisor or other manager related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.
Important Information
The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of associates so classified.
The Company is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law. As part of this commitment, the Company shall provide reasonable accommodations of known disabilities to enable an applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.
Auto-ApplyGeneral Sales Manager
General manager job in High Point, NC
The General Sales Manager is responsible for overseeing the Sales team to achieve sales goals, manage daily operations and ensure high level of customer satisfaction. They will develop and implement effective sales strategies, monitor performance, and work closely with other departments to enhance overall dealership success.
Responsibilities:
Follow Sales Process and Trade-In Process GM/GSM set Dealership/Desking & TO of Customers.
Lead all sales activities while maintaining a high level of product knowledge to his Sales Goals.
Conduct daily and weekly sales training meetings.
Ensure thorough follow-up with alll guests. Daily Save-A-Deal meetings.
Achieve the forcasted goals and objectives for the dealer's profit.
Project monthly and annual goals and objectives for sales of pre-owned vehicles, including gross and key expenses.
Meet all training requirements for Stellantis.
Coordinate with Service and Parts department to ensure stocked vehicles are properly maintained and ready to be sold.
Qualifications:
Bachelor's degree in business administration or related field.
Minimum of 5 years of experience in automotive sales, preferably in a leadership role.
Proven track record of achieving sales targets.
Strong leadership and team-building skills.
Excellent communication and interpersonal skills.
Proficient in sales techniques with the ability to train subordinate staff.
Knowledge of automotive industry trends and best practices.
Ilderton Dodge Chrysler Jeep RAM is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Auto-ApplyDistrict Manager
General manager job in Greensboro, NC
Job Description
District Manager - Wild Wing Cafe
Compensation: Up to $90,000 + Bonus
About Us: Wild Wing Cafe has been serving hot wings, cold beer, and good times for over three decades. We're more than a restaurant-we're a gathering place for communities across the Southeast. With a passion for bold flavors, live music, and exceptional guest service, we're on a mission to deliver unforgettable experiences every day.
The Role:
We're seeking a high-energy, experienced District Manager to oversee multiple Wild Wing Cafe locations. This leader will partner with our General Managers to drive operational excellence, deliver outstanding guest experiences, and achieve strong financial results. You'll spend up to 75% of your time traveling across the region, ensuring our restaurants live up to the Wild Wing Cafe brand promise.
Key Responsibilities:
Lead, coach, and develop General Managers and their teams across multiple locations.
Ensure operational standards, guest satisfaction, and brand consistency in every restaurant.
Drive sales, manage controllables, and deliver profitable results.
Partner with operations and training teams to execute initiatives, rollouts, and new programs.
Analyze P&L statements, labor, and food costs to identify opportunities and implement solutions.
Foster a culture rooted in our values: Integrity, Commitment, Team, Fun, Passion, and Legacy.
What We're Looking For:
Proven success in multi-unit restaurant management (3+ years preferred).
Strong leadership and communication skills with the ability to inspire teams.
A data-driven operator who balances metrics with a people-first mindset.
Ability to thrive in a fast-paced, hands-on environment.
Willingness to travel regionally up to 75% of the time.
Compensation & Benefits:
Competitive base salary up to $90,000, plus performance-based bonus opportunities.
Comprehensive benefits package.
Career growth opportunities within a growing, guest-focused brand.
Join the Wing Family:
If you're a results-driven leader who knows how to inspire teams and deliver unforgettable guest experiences, we want to hear from you.
Digital Operations Manager
General manager job in Greensboro, NC
The Digital Operations Manager role involves managing daily digital banking operations, leading and developing a team of specialists, and ensuring the availability/uptime, accuracy, & back-office administration for online/mobile banking platforms & digital payments. Key duties include ensuring timely processing of critical data & payment files, implementing process improvements, overseeing workflows & coordinating with other departments, resolving complex customer support issues, championing new digital capabilities, and ensuring compliance with banking regulations and internal policies. Position reports to the head of Digital Banking.
ESSENTIAL FUNCTIONS:
* Hire, train, schedule, coach, and evaluate performance for the digital operations team.
* Manage the daily functions of digital banking applications and payment operations to ensure timely and accurate task completion and file processing.
* Analyze existing processes, identify opportunities for automation and efficiency, and document/implement new procedures to improve service quality and reduce risk.
* Daily monitoring and management of open cases across all relevant digital vendors.
* Note patterns to identify systemic issues; determine when escalations are needed and engage required resources.
* Ensure a positive and seamless digital customer experience across all touchpoints, resolve customer issues timely, monitor service trends & responsiveness, and assist internal frontline support with escalated digital product issues.
* Implement and monitor risk management strategies, ensure compliance with regulatory requirements, and maintain process documentation.
* Completes training as assigned.
* Completes annual compliance courses.
* Adheres specifically to all corporate policies and procedures. Also adheres to Federal and State regulations and laws; including, the Bank Secrecy Act and the Anti-Money Laundering Act.
* Adheres to all levels of our Service Excellence standards.
* Performs other duties as required.
GENERAL QUALIFICATIONS:
Knowledge & Experience: These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. Individual abilities may result in some deviation from these guidelines.
* Bachelor's Degree; or the equivalent combination of education and experience with a minimum of 5 years' experience in digital banking channels operations and functions, or digital channel operations outside financial services.
* Strong leadership skills to motivate a team, coupled with excellent communication, technical documentation, and presentation abilities to work with diverse audiences and manage stakeholders.
* Extensive background in digital services, cash management, banking software, and information security is a plus.
* Experience with Q2 digital banking platforms and the FIS Horizon core banking system are a plus.
* Ability to analyze complex issues, balance risk with customer service, and solve problems involving multiple concurrent tasks.
* A strong understanding of payment risks (ACH, Wires, RDC, Bill Pay, P2P, RTP, Positive Pay), banking regulations and compliance requirements is a plus.
* Ability to lead through change, prioritize tasks under pressure, and adapt to evolving risks & customer expectations in a fast-paced environment.
Physical Demands/Work Environment: Vision, hearing, speech, dexterity, visual concentration. A valid driver's license is required. Must have the ability to stand, walk, sit and use hands and fingers. Must have the ability to work the hours and days required to complete the essential functions of the position, as scheduled. The environment is a professional office with standard office equipment.
Cognitive Requirements: Learning, thinking, concentration, ability to exercise self-control, ability to work in a customer relations' environment. Must be able to pay close attention to detail and be able to work as a member of a team. Must have the ability to interact effectively with co-workers and customers, and exercise self-control and diplomacy in customer and employee relations' situations. Must have the ability to exercise discretion as well as appropriate judgments when necessary.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
General Sales Manager
General manager job in Greensboro, NC
Position Overview: General Sales Manager will be responsible for overseeing all aspects of their respective locations, including profitability, inventory control, customer service, and employee development. This role involves taking upper management directives to the branch, ensuring operational efficiency, and fostering a positive work environment.
Key Responsibilities:
Leadership and Communication:
Communicate upper management's philosophy, protocols, and policies to the branch team.
Coach and mentor employees to enhance their performance and growth within the company.
Oversee the recruitment and development of branch employees.
Profitability and Inventory Management:
Ensure the profitability of the branch by managing budgets and operational costs.
Maintain appropriate inventory levels to service customers while reducing slow or non-moving inventory.
Develop inventory forecasts and sales goals.
Customer and Vendor Relations:
Assist Territory Managers (TMs) with recruiting and maintaining customer relationships.
Work with vendors to introduce new products and maintain a competitive edge in the market.
Address customer satisfaction issues promptly and effectively.
Operational Oversight:
Direct all operational aspects, including distribution, logistics, customer service, administration, and sales.
Ensure a clean and safe work environment for the branch.
Oversee the equipment needs for the branch, including delivery trucks and material handling.
Employee and Team Management:
Match the right TM to specific customer accounts and conduct informal performance audits.
Guide the Operations Manager (OM) in making daily operational decisions and fostering customer relationships.
Work closely with warehouse staff to ensure they understand the importance of customer relationships and monitor their well-being.
Market Assessment and Growth:
Assess local market conditions and identify current and prospective sales opportunities.
Assist with the development of new sales territories and branch locations.
Share knowledge with other branches and headquarters on effective practices, competitive intelligence, and business opportunities.
Ethical Standards and Compliance:
Adhere to high ethical standards and comply with all regulations and applicable laws.
Network to improve the presence and reputation of the branch and company.
Stay informed about competing markets and provide reports on market movement and penetration.
Requirements
Bachelor's degree in Business Administration, Management, or a related field.
Minimum of 5 years of experience in branch management, preferably in the HVAC industry.
Strong leadership, coaching, and mentoring skills.
Excellent organizational and multitasking abilities.
Proficient in inventory management and budget development.
Strong customer service orientation and problem-solving skills.
Excellent communication and interpersonal skills.
Preferred Skills:
Experience with ERP systems and inventory management software.
Knowledge of HVAC products and market trends.
Salary Description $100,000 plus