Description
Primary reporting to:
General Operations Manager
Secondary Reporting to:
Human Resources Manager
Responsible for establishing, developing, and managing all site training programs. Identifies and mitigates process related risks in support of business performance and reliability goals. Provides technical, operational and engineering to lead the design, execution, and continuous improvement of learning initiatives that align with company organizational goals. This role partners closely with
the safety and environmental departments to strategize and maximize company positions within the various safety/environmental related programs. Provides support to the operations and mechanical personnel at each company facility as well as other company departments on an as needed and regularly scheduled basis. This role partners closely with subject matter experts, and key stakeholders to develop impactful training strategies, manage program logistics, develop and implement knowledge transfer processes such as examinations and oral boards, to ensure a seamless and successful learner experience from enrollment through completion.
PRIMARY DUTIES & RESPONSIBILITIES
• Advises senior and plant management on specific and overall training areas of weakness, training concerns and recommend corrective actions
• Plans and coordinates specific process training for all plant employees
• Assists, plans and implements plant SOPs and procedures to be in compliance with company, EEI, EPRI and state and federal regulations where applicable.
• Assists in the development, evaluation and upgrading of new or revised safety related SOP's, programs and contractor safety orientation
• Maintains thorough and organized database of safety files and records on each employee.
• May be call upon to assist in safety investigation, Root Cause Analysis (RCA) process, equipment/process failure analysis and may be asked to prepare reports identifying possible causes and hazards along with recommended corrective actions
• Act as company technical process expert
• Present training on various subject matters, both in person, virtual and by CBT.
• Manage the full lifecycle of learning programs, including enrollment, progress tracking, and performance evaluation while scaling modules across multishift teams on various company sites
• Oversee both in-person and virtual learning environments, ensuring operational excellence in logistics, facilitation support, and learner engagement.
• Administer the Learning Management System (PIC), including course creation, prework assignment, and data reporting.
• Collect and analyze learner feedback and performance data to inform curriculum enhancements and strategic decisions.
• Serve as a primary liaison for learners, facilitators, and leadership, providing timely communication, support, and issue resolution.
• Adopt best practices from across the power generation industry and various business groups
REQUIREMENTS
Minimum Qualifications:
• Experience, Education and Training: • 7+ years total experience; 4+ years of experience in training, talent development, or instructional design, including content creation and program coordination. Ideally this will be in a utility or government power generation facility - preferably a solid fuels facility. Secondary consideration will be given for foundry, refinery or other similar heavy industrial setting.
• Strong understanding of adult learning principles, instructional design methodologies, and operational procedures.
• Proven ability to manage complex training initiatives, prioritize diverse tasks, and meet tight deadlines.
• Advanced proficiency in Microsoft Office Suite; experience with Learning Management Systems (PIC) preferred.
• Excellent written and verbal communication skills with a collaborative, learner-focused approach.
• Detail-oriented with strong analytical, organizational, and time management skills.
• Demonstrated ability to work independently and within decentralized teams. High integrity and discretion when handling sensitive or confidential information.
• Skilled in identifying issues, solving problems, and making sound decisions to support learning outcomes.
TECHNOLOGY SKILLS REQUIREMENTS
High level of proficiency with databases, spreadsheet, email, and word processing software required, Microsoft Office and Windows preferred. Experience with internet search engines.
SPECIAL REQUIREMENTS
Must be able to wear protective clothing including protective coveralls, respiratory protection (APR/SCBA). Must be able to work internally in the physical plant and externally on the facility's grounds or at satellite facilities. May be required to work evenings and weekends. The Training Manager position requires working with varied shifts with the possibility of weekend and holiday work, as required by schedules, workload and plant conditions.
PHYSICAL REQUIREMENTS
This position may require you to wear personal protective equipment and clothing where appropriate because of their work around potential hazards such as loud noise, airborne particles, vibration and hazardous materials. This protective equipment includes, but is not limited to, safety eyewear, footwear, hard hat, gloves, hearing protection, and specialized clothing where
applicable.
Must be able to tolerate dust and other airborne particles and other materials such as diesel and lube oils.
May require repetitive stooping, bending, climbing, reaching, and carrying; intermittent lifting, and moving up to 10 lbs.
Must be able to work from ladders, scaffolds, high-lifts, and in confined spaces.
EMERGENCY STATUS DESIGNATION
Administrative Position - non - critical
$41k-74k yearly est. 2d ago
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Assistant General Manager
Carrols Restaurant Group, Inc. 3.9
General manager job in New Bern, NC
ASSISTANT MANAGER
Carrols LLC is the largest Burger King Franchise. We own and operate over 800 Burger King Restaurants. We've been in the burger business for over 55 years so we know a little bit about success. We're all about finding talented folks and giving them the tools and the knowledge to make it to the top.
SUPERIOR BENEFITS...COMPETITIVE SALARIES...ADVANCEMENT OPPORTUNITY! If you're ready for a job that sizzles with potential, you're ready for Burger King! While managing a million-plus dollar-a-year restaurant, you will develop business disciplines in Accounting, Human Resources, Training, Marketing, Sales Building, and Cost Controls.
We realize that in order for our managers to be successful in an ever-changing business environment, we must devote time, effort, and commitment to their on-going development needs. The Carrols Management Development Program is the best in the business. The program is well defined, comprehensive, and always on the cutting-edge of new learning initiatives.
Our outstanding benefit package includes, life, medical, dental, and vision insurance, short-term and long-term disability insurance, flexible spending plan, company matched 401(k), quarterly bonus program, paid vacation time, personal days, clothing allowance, tuition assistance and much more.
Essential Job Requirements:
Ability to work a 50 hour work week which will include nights, weekends and some holidays.
High school diploma or equivalent
Basic Computer Skills
Valid Driver's License and Personal Transportation
Out-going Personality
Job Responsibilities:
Direct, control and coordinate subordinates to deliver quality product to our guests in the most efficient and friendly way possible.
Inventory Management
Bank Deposits
Training
Performance appraisals
Maintain a safe work environment for all employees and guests
Other duties as assigned
The restaurant is only the beginning. A commitment to do the best job possible, regardless of the task, is evident throughout our organization. We offer real career opportunities. If you are motivated and want to test your potential, Carrols is the perfect place for you.
If this sounds like you, and would like to be part of a great team and work with people who care, please submit your resume today.
Carrols LLC is an Equal Opportunity Employer
$41k-60k yearly est. 2d ago
General Sales Manager New Bern Auto Group
New Bern Auto Group
General manager job in New Bern, NC
New Bern Auto Group is seeking a skilled General Sales Manager to join our team in New Bern, NC. The ideal candidate will be responsible for overseeing the sales operations of the dealership and leading a team of sales professionals.
Responsibilities:
Develop and implement sales strategies to achieve sales targets
Manage and motivate a team of sales professionals
Provide exceptional customer service and build long-lasting relationships with clients
Monitor inventory levels and ensure timely vehicle deliveries
Requirements:
Previous experience in automotive sales management
Strong leadership and communication skills
Proven track record of driving sales and exceeding targets
Knowledge of automotive industry trends and best practices
Benefits:
Competitive compensation ranging from $140,000.00 to $180,000.00 paid bi-weekly
Health insurance and retirement benefits
Paid time off and holidays
Career development opportunities
About the Company:
New Bern Auto Group is a well-established automotive dealership in New Bern, NC. We pride ourselves on providing top-quality vehicles and exceptional customer service to our clients. Join our team and be a part of a dynamic and rewarding work environment.
Job Summary:
The General Sales Manager for New Bern Auto Group will be responsible for managing the sales team and delivering an extraordinary car buying experience to customers. This individual will be expected to analyze and meet sales targets and develop and execute sales-focused strategies with their team. This position will have guardrails in place, but the leader in the position will have full oversight, and autonomy of all sales strategies. With growth, this position allows you to progress to an open GeneralManager spot.
Compensation & Benefits:
This is a Full Time role with the opportunity to earn an annual salary of $140,000 - $180,000 per year, based on the achievement of sales objectives.
Responsibilities:
- Recruit, onboard, coach, and develop the sales team to meet and exceed sales goals
- Lead the sales team in customer service initiatives to ensure the highest level of customer satisfaction
- Monitor sales trends, inventory availability, and customer feedback to develop tactics to increase sales
- Develop and manage budgets, analytics and other reports
- Confirm the accuracy and timeliness of sales paperwork
- Ensure compliance with all dealership policies
- Support the dealership's customer engagement programs including social media.
Requirements:
- 5+ years of experience in auto sales
- Proven ability to recruit, onboard, coach, and develop sales teams
- Knowledge of state and local franchise laws
- Strong business acumen
- Excellent interpersonal communication skills
- Experience with MS Office Suite, Dealertrack, VinSolutions, Vauto.
EEOC Statement:
New Bern Auto Group provides equal employment opportunity to all qualified persons without regard to race, color, religion, national origin, sex, age or any other consideration prohibited by law. This policy extends to all aspects of employment, including recruitment, hiring, training, promotion, transfer, compensation, benefits and termination.
$140k-180k yearly Auto-Apply 60d+ ago
Full Time Customer Service Manager 115
Privacy/Disclaimer Agreement
General manager job in Goldsboro, NC
Full Time Customer Service Manager 115(Job Number: 2600710) Full-time Description SUMMARY Primary responsibility is to Take Excellent Care Of Our Customers by satisfying each customer's needs, exceeding their expectations, and making every shopping visit a pleasant and satisfying experience.
This requires a defined level of management skills, product knowledge, and cooperation with fellow associates.
Supervise up to 120 associates in the Customer Service Department [cashiers, baggers, customer service clerks] and accounting office.
Is responsible with the overall direction, coordination, and evaluation of these departments.
Carry out supervisory responsibilities in accordance with Harris Teeter's policies and standards.
Responsibilities will include performing floor monitor duties, interviewing and training associates; planning, assigning, and directing work; assist in appraising performance; rewarding and disciplining associates; addressing complaints and resolving problems.
Ensure that all items listed on the Customer Service Store Visit Audit and Loss Prevention Front End Audit are performed.
Provide immediate coaching/feedback to associates who are not in compliance with expectations.
Perform duties of customer service clerks, accounting office associates, cashiers, and baggers as appropriate.
One of the top business priorities is to assist any customer or potential customer.
Nothing is more important than being courteous, friendly, helpful, and prompt in the attention given to customers.
Customers are among Harris Teeter's most valuable assets.
Every associate represents Harris Teeter to our customers and the public.
The way associates perform their jobs presents an image of the entire Company.
Customers judge Harris Teeter by how they are treated each time they have contact with an associate.
Harris Teeter will provide training to all associates who have extensive customer contact.
If a customer wishes to make a specific comment or complaint that you cannot resolve, you are required to direct that person to the appropriate department manager or manager-on-duty for resolution.
Remember that all contacts with the public in person, over the telephone, and through any communication reflect not only on an individual associate but also on Harris Teeter as a whole.
Positive customer relations will not only enhance the public's image of Harris Teeter, but also pay off in greater customer loyalty and increased sales and profit.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES include the following.
Your primary job function is to personally perform this first set of functions while ensuring that all Customer Service associates also perform them.
Additional essential job functions are listed under SUPERVISORY JOB FUNCTIONS.
Reflect an appropriate business image to customers and visitors.
How you dress your grooming and personal cleanliness standards all contribute to that image and also to the morale of your fellow associates.
During business hours or whenever representing Harris Teeter, you are expected to present a clean, neat, and tasteful appearance.
You are required to always dress and groom yourself according to our Company policy that reflects accepted conservative norms.
Be reliable and punctual by reporting for work on time and as scheduled.
When you are absent or late, it places a burden on other associates and can impact productivity and service.
In the rare instances when you cannot avoid being late or are unable to work as scheduled, notify your supervisor or Manager-on-duty two (2) hours in advance of your scheduled start time so that appropriate arrangements can be made.
Your job performance is required to demonstrate the highest level of customer service.
Never be rude to a customer or associate under any circumstance.
Operate cash register in customer service area and operate a floor register when appropriate.
When on a floor register, initiate interaction with customers on the sales floor and cheerfully invite customers into your line.
Ask the customers questions regarding their shopping needs.
When performing cashier duties, perform the following functions: Smile at, speak to, and serve every customer; Greet every customer; Make eye contact; Speak clearly and enthusiastically; Follow proper VIC card procedures; Call customers by their name and always tell customers “thank you for shopping with us today!” Follow through on customer requests.
If you cannot say “yes” to a customer's request, bring in the manager-on-duty.
Never turn down business.
Bag groceries when appropriate.
Cheerfully bag groceries however the customer requests.
Communicate with customers and fellow associates regarding current promotions, marketing campaigns, and essential products.
Inform management of the lack of advertised items and/or samples, incorrect prices, missing signs, departmental changes, and/or other situations as appropriate.
Answer telephones by saying “Harris Teeter [store name], this is [name], may I help you?” and provide requested information in a polite and professional manner.
Respond back to people on “hold” in a timely manner.
Keep Our Shelves Properly Stocked.
Check register merchandising displays regularly to ensure the availability of advertised items and/or samples.
Understand the overall Customer Service Department's operation and systems.
Contact corporate help desk when system issues cannot be corrected at store level.
Contact your Front End Specialist for assistance with Front-End policies, procedures, or standards.
Adapt to various situations and adjust to shifting priorities.
Be flexible and able to perform multiple tasks.
Provide assistance to fellow associates to complete daily tasks and other duties as assigned.
Balance taking direction with taking initiative and demonstrate the flexibility required to accomplish the duties of the entire store.
Keep Our Stores Clean.
Comply with Health Department requirements and follow Harris Teeter sanitation procedures.
Keep work area clean at all times.
Follow all safety regulations and help keep the store free of dangerous situations.
Immediately inform management of all accidents and/or safety hazards.
Record accidents and safety hazards in the designated log.
Ensure that chemicals are handled, mixed, and applied according to directions and in compliance to the Hazard Communication Program Manual.
Establish a working and shopping environment of trust, respect, and integrity.
Take Excellent Care Of Your Fellow Associates.
Be a team player.
Support and assist your fellow associates without complaint.
Be open to new ideas and opportunities.
Follow through with any special requests or recommendations from management.
Comply with Company standards, policies, and procedures.
SUPERVISORY JOB FUNCTIONS Manage the department as to maximize customer service and minimize customer complaints.
Be knowledgeable of department and store sales and profit objectives.
Review and analyze all financial and productivity reports and data.
Monitor and analyze sales and labor hours used on a daily and weekly basis.
Make timely and effective decisions based on this analysis.
Forecast sales and sales per labor hour for upcoming week and effectively schedule associates.
Perform assigned VLM duties according to standards.
Maintain security of confidential information.
Assign duties to associates.
Collect returned checks.
Administer returned check program.
Ensure compliance with Company policy regarding bad checks and other financial instruments tendered by associates.
Perform duties of all direct reports when appropriate.
Comply with and enforce all state and local ABC, tobacco, and DOA laws and regulations.
Train and monitor associates to ensure same.
Listen to both customer and associate complaints, and resolve problems to restore and promote good customer and associate relations.
Ensure that the Customer Service department's inventory levels support the customers' requests for all ad and standard products.
Correctly conduct period inventories according to established procedures.
Order supplies to minimize out-of-stocks and maintain designated inventory levels.
Record and follow up on any in-store maintenance.
Ensure that situations are resolved and not recurring problems.
Execute approved department opening and closing procedures and ensuring that all operational standards are met.
Recruit, interview, and hire competent Customer Service associates to maintain proper staffing levels for the Customer Service department.
Ensure new Customer Service associates are properly oriented to your department and understand their benefits package.
Maintain integrity in the Job Posting system by following the policy and by ensuring that all new associates are aware of the process.
Professionally communicate expectations to associates and ensure they are properly trained to perform their jobs.
Encourage and make time for cross training.
Ensure all associates receive appropriate break and meal periods.
Develop future Customer Service (assistant) department managers.
Have a working knowledge of the mission and goals of your department, your store, and your Company.
Discuss these with your associates on a daily basis.
Keep your promises to customers and fellow associates.
Respond to questions in a timely and proper manner.
Ask for the opinion and suggestions of your associates where appropriate.
Encourage associates to make suggestions for process improvements.
Ensure they receive recognition for their ideas.
Recognize exemplary job performance.
Acknowledge positive job performance daily.
Fairly evaluate associates' performance on their evaluations.
Address performance problems or record associates' inappropriate behavior when it occurs, using the Constructive Advice forms.
Discuss behavior and possible corrective action with associates to create an action plan.
Sign off on the documents with those associates involved and submit to PFS for review.
Qualifications QUALIFICATIONS.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
SUPERVISORY SKILLS.
Commitment to unparalleled customer service; excellent communication and interpersonal skills; willingness and desire to advance stores current position in the community through involvement in local activities; willingness to participate in customer service training and orientation and to work with the team to increase customer satisfaction and sales; flexible enough to manage multiple tasks; work effectively under pressure and with distractions; demonstrate patience when interacting with the Customer Service associates and customers.
EDUCATION AND/OR EXPERIENCE.
High school diploma or general education degree (GED); or one to three years related experience and/or training; or equivalent combination of education and experience.
PERSONAL SKILLS.
Commitment to unparalleled customer service.
Excellent communication and interpersonal skills.
Willingness to participate in and successfully complete required training and to work with the team to increase customer satisfaction and sales.
LANGUAGE SKILLS.
Ability to read and comprehend simple instructions, short correspondence, and memos [in English].
Ability to write simple correspondence [in English].
Ability to effectively present information in one-on-one and small group situations to customers, vendors, and other associates of the organization who only speak English.
MATHEMATICAL SKILLS.
Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's.
Ability to perform these operations using units of American money and weight measurement, volume, and distance.
REASONING ABILITY.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
Ability to deal with problems involving several concrete variables in standardized situations.
CERTIFICATES, LICENSES, TRAINING Complete Company's training including but not limited to: new hire orientation, customer service network, safety, customer service clerk technical skills, floor monitor technical skills, and Department manager training.
PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Repetition Weight Frequently - near constant work Up to 25 lbs Intermittently - up to several times an hour Up to 50 lbs Occasionally - up to several times a shift Up to 75 lbs The National Institute of Occupational Safety and Health (NIOSH) has published guidelines for safe lifting.
Based on those, Harris Teeter requires our associates to obtain assistance from a second associate ("team lifting") when lifting any case or object weighing 50lbs or greater.
Harris Teeter also recognizes that some associates may need to obtain assistance with weights under 50lbs, and encourages team lifts for any weight that an associate feels uncomfortable lifting by themselves.
While performing the duties of this job, the associate is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; talk or hear; and taste or smell.
The associate is occasionally required to climb or balance and stoop, kneel, or crouch.
The associate must frequently lift and/or move up to 25 pounds and reach 6 to 48 inches, intermittently lift and/or move up to 50 pounds, and occasionally lift and/or move up to 75 pounds and reach from 6 to 72 inches.
Specific vision abilities required by this job include close vision, and depth perception.
WORK ENVIRONMENT.
The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the associate is frequently exposed to wet and/or humid conditions and moving mechanical parts.
The associate is occasionally exposed to fumes or airborne particles, toxic or caustic chemicals, and extreme cold.
The noise level in the work environment is usually moderate.
COMPENTENCIES.
To perform the job successfully, an individual are required to demonstrate the following competencies: Analytical - Collects and researches data; Uses intuition and experience to complement data.
Design - Generates creative solutions; Translates concepts and information into images; Uses feedback to modify designs; Demonstrates attention to detail.
Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
Project Management - Coordinates projects; Communicates changes and progress; Completes projects on time and budget; Manages project team activities.
Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
Interpersonal Skills - Is never rude; Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
Oral Communication - Speaks English clearly and persuasively in positive, negative, emergency or other situations in which individuals must speak a common language to promote safety; Listens and gets clarification; Responds appropriately to questions; Demonstrates group presentation skills; Participates in meetings.
Written Communication - Writes clearly and informatively in English; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret English-written information.
Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.
Visionary Leadership - Displays passion and optimism; Inspires respect and trust; Mobilizes others to fulfill the vision; Provides vision and inspiration to peers and subordinates.
Change Management - Communicates changes effectively; Builds commitment and overcomes resistance; Prepares and supports those affected by change; Monitors transition and evaluates results.
Delegation - Delegates work assignments; Matches the responsibility to the person; Gives authority to work independently; Sets expectations and monitors delegated activities; Provides recognition for results.
Leadership - Exhibits confidence in self and others; Inspires and motivates others to perform well; Effectively influences actions and opinions of others; Accepts feedback from others; Gives appropriate recognition to others.
Managing People - Includes staff in planning, decision-making, facilitating and process improvement; Takes responsibility for subordinates' activities; Makes self available to staff; Provides regular performance feedback; Develops subordinates' skills and encourages growth; Solicits and applies customer feedback (internal and external); Fosters quality focus in others; Improves processes, products and services.
; Continually works to improve supervisory skills.
Quality Management - Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.
Business Acumen - Understands business implications of decisions; Displays orientation to profitability; Demonstrates knowledge of market and competition.
Cost Consciousness - Works within approved budget; Develops and implements cost saving measures; Contributes to profits and revenue; Conserves organizational resources.
Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce.
Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values; Benefits organization through outside activities.
Judgement - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.
Motivation - Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence; Takes calculated risks to accomplish goals.
Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.
Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.
Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.
Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals.
; Completes tasks on time or notifies appropriate person with an alternate plan.
Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.
Innovation - Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others' attention.
Primary Location NC-GOLDSBORO-STORE 115 - MEMORIAL COMMONSJob Customer ServiceJob Posting Jan 9, 2026, 2:49:19 PM-Jan 17, 2026, 4:59:00 AM
$44k-85k yearly est. Auto-Apply 6d ago
Business Manager
Invitrogen Holdings
General manager job in Greenville, NC
Greenville, NC
The Business Manager develops and maintains the relationship with commercial clients, through understanding the client's organization and business needs. This role enhances client service and satisfaction in the overall best interest of the company. They build a foundational relationship with business accounts which represent a high level of volume and complexity in a site. This role generates business growth through identifying and developing business opportunities with our existing clients and partnership with Sales.
Key Responsibilities
Develop and manage the strategic business relationship with existing and new clients.
Build client relationships, partnerships, and identifying growth opportunities with existing clients.
Facilitate the execution of the portfolio management strategy for a program of clients and/or projects.
Serve as escalation point for critical needs, prioritization, and decision making.
Work closely with project team members to ensure best in class service for the client.
Drive contract compliance; generate and negotiate new contracts and updates to existing contracts with input from the Portfolio Manager, Business Development Executives, and site leadership.
Manage Demand portion of S&OP processes; use business intelligence and client input to drive long-term demand and capacity scenario planning. Assist in development of annual operating plan.
Determine solutions aligned with site strategy as well as business and client requirements; understand how the technical and business specifics contribute to this overall strategy
Education & Experience
Bachelor's degree in science or business is required. Master's degree in business or science is helpful.
Five years of previous related experience in project management, account management, sales or marketing with internal or external client-facing responsibilities.
Experience with budgeting and forecasting is required.
Knowledge, Skills, Abilities
Some understanding of project management principles is required.
Knowledge of pharmaceutical or contract manufacturing industry is strongly preferred.
Outstanding communication skills; capable of maintaining optimistic communication with clients and internal customers, while handling complex situations.
Highly skilled at conflict resolution and negotiation.
$61k-113k yearly est. Auto-Apply 35d ago
General Manager
BB BHF Stores 3.1
General manager job in Greenville, NC
The GeneralManager is the leader of the individual branch location. The GeneralManager performs a wide variety of job functions, directing, and coordinating store activities to ensure safe, professional, and profitable operations. The GeneralManager is accountable for meeting company objectives and adhering to company policies.
Principal Responsibilities
Acquire and Maintain Customers. Compliance with all applicable federal, state and local statutes. Decipher, prepare and review financial statements and store reports. Ensure adequate availability of merchandise at all times. Fill out paperwork for submission to corporate support. Follow monthly marketing plans. Implement sales and marketing programs. Maintain company vehicles within safe operating standards. Managing inventory and cash asset.s Meeting company standards for quality, customer service and safety, Meeting sales and revenue goals, implementing marketing and growth plans. Prepare daily work schedules, assign tasks, evaluate employee performance; discipline, enforce company policy and terminate when appropriate. Provide a safe, clean environment for customers and associates. Recruit, hire, and train to ensure efficient operations. Set goals and conduct weekly staff meetings. Store Management Train and develop associates. All other duties deemed necessary for effective store management
Requirements for GeneralManager
Effective organizational skills. Established selling skills. Good communication skills. Handle multiple priorities simultaneously. Learn and become proficient in POS system. Maintain professional appearance. Must be able to read, write and communicate effectively in person and over the phone with employees and customers. Negotiate and resolve conflict. Plan, organize, delegate, coordinate and follow up various tasks and assignments. Recognize and solve problems. Must have proficient navigational skills with a satisfactory driving record and meet insurability requirements. Regular and consistent attendance, including nights and weekends as business dictates.
Education and Experience
Any combination of education and experience providing the necessary skills and knowledge are acceptable. Typical qualifications would be equivalent to:- Associate or Bachelors degree with course work in business, accounting, marketing or management. Two years experience in retail or other business emphasizing customer service, account management or merchandising.
General Physical Requirements
Position routinely requires lifting, loading, moving, and using a dolly for merchandise 50-300 pounds. Stooping, bending, pulling, climbing, reaching and grabbing as required. Must be able to traverse multiple flights of stairs while carrying furniture, appliance, and electronics .Prolonged driving and standing. Must be able to work in and outdoors in a variety of climates and weather conditions.
$50k-101k yearly est. 60d+ ago
General Manager Carstar Autobody of Goldsboro
Alpha Omega Advisement LLC 4.1
General manager job in Goldsboro, NC
Job Description
**Job Title: GeneralManager - Carstar Autobody of Goldsboro **
Alpha Omega Advisement LLC (Carstar) is a leading provider of high-quality auto repair services, specializing in collision repair and autobody refinishing. We pride ourselves on delivering exceptional customer service and skilled craftsmanship to ensure our clients' vehicles are restored to their pre-accident condition. We are seeking a dynamic and experienced GeneralManager to oversee our autobody shop operations and lead our team to success.
**Position Overview:**
The GeneralManager will be responsible for the overall operations, performance, and profitability of the autobody shop. This role requires a proactive leader with a passion for the automotive industry, strong business acumen, and excellent interpersonal skills. The ideal candidate will manage daily operations, ensure compliance with industry standards, drive sales growth, and maintain a high level of customer satisfaction.
**Key Responsibilities:**
- **Operations Management:**
- Oversee daily shop operations, ensuring efficient workflow and adherence to quality standards.
- Implement and optimize processes for vehicle repairs, painting, and customer service.
- **Financial Management:**
- Develop and manage the shop budget, monitor expenses, and ensure profitability.
- Analyze financial reports and key performance indicators to drive strategic decisions.
- **Team Leadership:**
- Recruit, train, and develop skilled technicians and staff, fostering a positive work environment.
- Conduct performance evaluations and provide ongoing feedback and coaching to team members.
- **Customer Relations:**
- Establish and maintain strong relationships with customers, ensuring exceptional service and satisfaction.
- Address customer inquiries and resolve any issues or complaints in a timely and professional manner.
- **Sales and Marketing:**
- Develop and implement marketing strategies to attract new customers and retain existing ones.
- Collaborate with the sales team to create promotions and incentives that drive shop traffic.
- **Compliance and Safety:**
- Ensure compliance with all local, state, and federal regulations, including environmental and safety standards.
- Promote a culture of safety within the shop, conducting regular safety training and audits.
- **Inventory Management:**
- Oversee inventory levels, order supplies, and manage vendor relationships to ensure prompt service delivery.
**Qualifications:**
- Proven experience as a GeneralManager or in a similar leadership role within an autobody shop or automotive repair industry.
- In-depth knowledge of autobody repair processes, techniques, and technologies.
- Strong business acumen with experience in budgeting, financial analysis, and KPI management.
- Excellent leadership, communication, and interpersonal skills.
- Customer-focused with a commitment to delivering exceptional service.
- Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
- Proficiency in shop management software (CCC1) and Microsoft Office Suite.
**Education:**
- Bodyshop repair/Automotive Technology, or a related field preferred.
- Relevant certifications in autobody repair, management, or customer service are a plus.
**Why Join Us?**
At Alpha Omega Advisement LLC, we offer a competitive salary and benefits package, a supportive work environment, and opportunities for professional growth. If you are passionate about the automotive industry and possess the skills to lead our team to success, we invite you to apply!
**Application Process:**
Interested candidates should submit their resume and a cover letter outlining their relevant experience.
Alpha Omega Advisement LLC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
$67k-129k yearly est. 23d ago
Part-Time Airline General Manager, EWN
Trego Dugan Aviation of Grand Island Inc. 4.0
General manager job in New Bern, NC
Must be able to work a flexible schedule including nights, weekends, and holidays. Hours will vary based upon flight schedules.
Number of weekly hours may increase or decrease due to seasonal flight changes.
General Purpose of Job:
This position is responsible for compliance of all aspects of the company and Federal policies within the day-to-day operation of the station. Must be able to communicate all airline business to effectively Internal and external departments. Well-developed planning and organizational skills are required. Must be able to establish goals and objectives and continuously measure performance against these goals and objectives to raise the performance of the station. Responsibility to evaluate, manage, and provide ongoing feedback to employees and develop individuals and encourage career advancement. Lead by example, exemplifying integrity, professionalism, and excellent communication skills. Motivate to achieve results while managing people fairly and with respect. Must be committed to the importance of serving the customer and have an excellent customer service focus.
Essential Duties and Responsibilities:
Establish and maintain safety compliance of aircraft, customers, facilities, and employee working environments. Address issues and provide corrective action as they warrant
Ensure compliance with all Federal directives and security requirements. Audit to ensure quality assurance
Ensure compliance for controlling of station expenses/cost and maintain an effective cost control program
Establish airport and local community relations as liaison with airport city officials, FAA, TSA, policy and fire departments
Coordinate airline vendor functions and acts as the liaison for local contracts providing service to airlines, i.e., fueling skycap, security, catering, cleaning, and ground handling.
Evaluate performance and implement appropriate measures to review service provided to airlines.
Ensure compliance of all station manuals and monitor for current revisions and availability
Ensure compliance of customer service, baggage handling, and departure dependability. Monitor and verify quality control.
Establish effective and cost-efficient work schedules for all station employees.
Participate in establishing interview, hiring, and workforce requirements.
Coordinate training and ensure training requirements are met for all employees, i.e., new hire, recurrent, supplemental, and local training issues.
Provide feedback, research, and response to customer complaints/compliments in coordination with Customer Relations.
Establish employee recognition programs for station achievements, i.e., safety, performance, and revenue collect programs.
Work to establish contract revenue and actively pursue opportunities to ensure station profitability.
Perform all functions of a Station Agent.
Other duties as assigned by Regional Manager.
Must pass a ten (10) year background check and pre-employment drug test
Must have the authorization to work in the U.S. as defined in the Immigration Act of 1986.
Competency/Behavioral Requirements:
Be pleasant with others on the job and display a good-natured, cooperative attitude
Be reliable, responsible, and dependable and fulfill obligations.
Attention to detail
Maintain composure, keep emotions in check, control anger, and avoid aggressive behavior even in challenging situations
Accept criticism and deal calmly and effectively with high-stress situations, be open to change (positive or negative), and considerable variety in the workplace.
Willingness to take on responsibilities and challenges
Be sensitive to others' needs and feelings and be understanding and helpful on the job.
Develop one's ways of doing things abiding by TDA/Airline's policies and procedures, guide oneself with little or no supervision and depend on oneself to get things done
Be persistence in the face of obstacles
Physical Demands:
Must be able to carry 70-pound suitcase from the floor to 18 inches and carry 70 pound suitcase in front of you with both hands for a distance of up to 25 feet; must have physical dexterity sufficient to perform repetitive tasks and motions, including bending at the waist and knees, squatting, kneeling, crawling, twisting, and sustaining those positions for extended amounts of time. Must have sufficient vision and ability to perform the essential safely functions of the position.
OTHER REQUIREMENTS AND QUALIFICATIONS:
Education, Experience, and Training: Requires three years of supervisory/management experience in the airline industry. Must receive initial/advanced CSA/GOA Services training required by the airline. High School Diploma or Equivalent, College preferred.
Knowledge: Thorough working knowledge of the types of aircraft used at the station. Thorough working knowledge of current FAA/TSA security directives & the procedures affecting CSA/GOA Services as well as general procedures for passenger processing and baggage transfers.
Licensing/Certification: Must possess a valid Driver's License; must obtain and maintain a current Complaint Resolution Official (CRO) certificate when required by individual airlines companies; a Ground Security Coordinator certificate with certification for aircraft over 61 seats within the probationary period; must possess the following certificate of training upon hire: De-Icing/Anti-Icing if required, Aircraft Pushback, security search, and Security Exit Door training.
Miscellaneous Requirements: Must successfully pass a background investigation with fingerprint-based criminal records checks in accordance with Title 14, Code of Federal Regulations, Part 1542, and Airport Security, as required by the Transportation Security Administration. Must pass periodic random drug testing as required in 49 Code of Federal Regulations Part 40 for safety-sensitive employees.
Must be able to work a variety of assigned shifts, including evenings and weekends.
Job Type: Full-time
Salary commensurate with experience.
$51k-90k yearly est. Auto-Apply 6d ago
General Manager
Moore's Olde Tyme Barbeque, Chicken, & Seafood
General manager job in New Bern, NC
We are growing and looking for talented managers to join our family! Moore's Barbeque is a HIGH VOLUME quick-service restaurant brand with locations in Winterville, Swansboro, New Bern, Jacksonville, and Morehead City NC. We are currently interviewing for experienced restaurant managers to join our family! We expect 2 years minimum restaurant management experience. We look forward to meeting our next great leaders!
SUBMIT YOUR RESUME FOR REVIEW. WE OFFER GREAT GROWTH POTENTIAL FOR TALENTED LEADERS:
Quality of Life Balance.
Exceptional compensation & benefits package!
Strong commitment to quality in EVERY part of our business.
Proven track record of fostering a family-like work environment.
We LOVE this business and appreciate our people!
Send us your application and consider joining a very strong growing brand: Moore's Olde Tyme Barbeque- Where families come together!
Job Type: Full-time
$47k-90k yearly est. 60d+ ago
General Manager - 2682
Tupeloms
General manager job in New Bern, NC
Premium Velocity Auto dba Jiffy Lube (PVA) is now hiring GeneralManagers to grow within our company! We are seeking GMs to direct and manage overall daily operations of one retail store in accordance with identified company goals to obtain optimum efficiency, economy of operations, and maximize profit by performing the duties listed below. Benefits:
Besides a great salary, we offer lots of great benefits like...
* Paid On-the-job Training
* Advancement opportunity and incentives
* Competitive Bonus Pay structure
* 401K Retirement Match
* Medical, Dental and Vision Insurance
* Company paid life insurance policy
* Discounts on services and parts The ideal candidate will:
* have a minimum of 1-year successful retail management experience
* be talented in developing others and great motivators/coaches
* have excellent communication and a positive attitude.
* have experience meeting established KPIs
* Automotive maintenance experience as a plus, however its desired not required.
See full below! Job Summary:
The GeneralManager (GM) directs and manages the overall daily operations and success of one retail/automotive service store. The GM adheres to company guidelines and goals to obtain optimum efficiency, professionally develop their staff, and maximize profit by performing the duties listed below. Job Description:
* Open and/or close the store, maintain a clean and attractive store appearance, and ensure store and equipment maintenance is performed through vendors and staff.
* Interview and acquire staff based on store needs, ensure all employees are properly trained on the job and certified within required timeliness.
* Manages staff by assigning work posts, scheduling work hours, evaluating job performance, and provides disciplinary actions including terminations when necessary.
* Responsible for financial performance. The GM looks for opportunities to grow the business and improve profitability, customer retention, and net sales.
* Manage cash and credit card activities, reconcile register receipts and cash charge slips, and makes bank deposits.
* Prepare paperwork associated with cash receipts, sales statistics, employee records, etc.
* Monitors inventory levels to prevent shrinkage, orders and receives supplies.
* Direct and participate, as needed, in customer service functions such as greet customers, explain products and services offered, resolve/handle customer complaints, and operate point of sale hardware and software.
* Direct and participate, as needed, in automotive maintenance services along with Technicians, and drive automatic and manual transmissions.
* Enforce all safety lifesaving rules as well as all the safety guidelines established, maintain compliance with OSHA and Federal and State Environmental Regulations.
* Report any workers' compensation claims.
* Other duties as assigned by District Manager. Requirements
* Valid US Driver's License.
* Minimum of 1 year of prior Retail Service Management experience in relevant field (Automotive, Fast Food, Retail Sales, etc.).
* Authorized to work in the US without sponsorship.
* Prior Experience with Key Performance Indicators in retail sales growth.
* Ability to perform the responsibilities of the job.
* Ability to calculate figures and manage budgets.
* Ability to communicate in English (written and orally).
* Efficiently use the internet, computers, and complete documents on tracking forms
* Able to stand for an extended period.
* Ability to (occasionally) lift over 50 pounds.
* Ability to bend, stoop, reach, crawl, and climb stairs.
* High School Diploma or equivalent
* Comfortable working in an enclosed and/or semi-outdoor environment. Qualifications: * Excellent customer service and communication skills.
* Attention to detail, dependability, and professional demeanor.
* Proven leader with an interest in the professional development of their team.
* Dedication to following safety policies and procedures.
* Willingness to undergo on the job training and a growth mindset.
* Ability to work in a fast-paced environment while multi-tasking. Benefits:
* Employer/Employee Funded Medical Plans, Prescription Drug Coverage, and Telemedicine*
* Employer Funded Basic Life & Accidental Death Dismemberment*
* Paid Time Off*
* 401(k) Match
* Bonus structure for JLU Module completions within set timeframes
* Performance-based monthly bonus structure
* Employee discount on parts and services
* Additional benefits available:
o Dental Plan and/or Vision Plan*
o Life & Accidental Death Dismemberment and/or Accident*
o Short-Term and Long-Term Disability*
o Critical Illness and/or Cancer and/or Hospital Indemnity*
o Flexible Spending Account (FSA) and/or Dependent Care FSA*
o Value Added Services: Employee Assistance Program, Will Prep, Travel Assistance
* Full-time employees only Equal Opportunity Employer
Jiffy Lube - Premium Velocity Auto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
$47k-90k yearly est. 8h ago
General Manager (Site Leader)
Tidal Wave Auto Spa
General manager job in Kinston, NC
Tidal Wave Auto Spa is one of the fastest growing car wash chains in the country and is a recognized leader in the industry with locations nationwide. Our wave of success began in 2004 in the small town of Thomaston, GA, which is where Tidal Wave Headquarters calls home. Tidal Wave Auto Spa is a national brand that is forecasted to grow at a rapid rate for years to come, so we are aggressively pursuing individuals with exceptional talent and leadership qualities. Our goal is to redefine the car wash industry with the latest technology, top-notch friendly service, and unwavering dedication to its employees!
Want a work-life balance while having a tremendous financial opportunity?
Simplify your career with Tidal Wave Auto Spa!
The GeneralManager (Site Leader) is accountable for all aspects of the business and its operations. They use their drive, determination, and a self-disciplined approach to achieve results that meet and exceed established volume, revenue, and profitability goals. A Tidal Wave GeneralManager leads by example and you can find them on the front line, shoulder-to-shoulder, with their team members!
What We Will Provide
A Compensation Package that includes base pay, premium pay for any hours worked over full-time, an obtainable bonus structure, and a generous profit-sharing program.
A schedule designed to provide a healthy work-life balance. Full-time is based on 47 hours a week with a 5-day work week. The site is closed by 9 PM so no late nights!
What Your Day Will Look Like
Lead a small team of 10 -15 employees, while creating a culture that emphasizes teamwork and fun!
Fast paced and structured work environment.
Provide an exceptional guest experience through quality and friendly service.
Perform limited admin work and quick checks on equipment.
Attract, recruit, train, and develop employees at every position.
Maintain a clean and organized facility, landscaping, and equipment rooms.
What You Will Need
3+ years of customer & team facing leadership experience required.
Quick problem-solving and decision-making skills.
A willingness to work on equipment and get your hands dirty.
Ability to be on your feet for long hours at a time.
Willingness to work in all weather conditions.
Drug screen and background check required per state guidelines.
Additional Information
This position involves both administrative and hands- on operational duties in an outdoor, fast-paced environment
Ability to stand, walk, and move continuously for extended periods of time (up to 8-10 hours per shift).
Frequent bending, kneeling, reaching, stooping, climbing, and crouching required.
Must be able to lift, carry, push, or pull up to 50 pounds regularly, and occasionally more with assistance.
Requires manual dexterity and hand-eye coordination to operate car wash equipment, hoses, and controls.
Visual acuity to monitor vehicle condition, equipment function, and safety compliance.
Must be comfortable working in varying outdoor weather conditions, including heat, cold, humidity, and rain.
Regular exposure to water, cleaning chemicals, noise, and moving mechanical equipment.
Must be able to communicate clearly and respond quickly to safety or operational concerns in a noisy environment.
Ability to perform job duties safely and effectively in a fast-paced, team-oriented setting.
This role will require work outside of normal business hours, including evenings and weekends, based on company needs.
This role may also require occasional driving for company business using a company, rental, or personal vehicle. A valid driver's license and compliance with company driving standards are required.
Note: This description is intended to reflect the essential functions and physical demands of the role. It does not list every task or responsibility
Annual Salary
Tidal Wave Site Leader Average Annual Income:
Year 1: $80,000+
Year 2: $90,000+
Year 3: $100,000+
*The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final annual salary to be offered to the selected candidate. Factors include, but are not limited to, Tidal Wave's 80k Guarantee, Profit Sharing Program, and Milestone Bonuses.
As a Tidal Wave Auto Spa Team Member, you will enjoy our Benefits Program to help secure your financial future and preserve your health and well-being, including:
PTO is based on the company's PTO policy.
Eligibility for health, dental, and vision coverage subject to 30 day waiting period.
Eligibility for 401(K), subject to plan terms.
Eligibility for benefits such as life insurance, short- and long-term disability, hospital indemnity, critical illness, and accidental, subject to 30 day waiting period.
Company-paid holidays.
**Must enroll in New Hire Benefits within 30 days of the date of hire for coverage to take effect.
The equal employment opportunity policy of Tidal Wave Auto Spa provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. Tidal Wave Auto Spa hires and promotes individuals solely on the basis of their qualifications for the job to be filled.
Restaurant Management experience is ideal and skill sets are easily transferable.
Outback Steakhouse / Texas Roadhouse / Ruby Tuesday / Panera Bread / Starbucks / Longhorn Steakhouse / Chipotle/ Cracker Barrel / Red Lobster / TGI Fridays / Boston Market / Tijuana Flats
$80k-100k yearly Auto-Apply 3d ago
General Manager(08836) - 3335 N. Hathaway Blvd.
Domino's Franchise
General manager job in Sharpsburg, NC
Job Description
Lead a team of delivery drivers and csr's to ensure orders are expedited quickly and correctly
When closing, responsible for end of the night bank deposits
When closing, responsible for doing a nightly product inventory count
When opening, ensure the store is set up properly and ready to receive orders upon time of open
Foster and project a sense of urgency with each and every order
Ensure the store is running according to Domino's Operation Evaluation Review standards
Oversee total store operations
Communicate with other managers and staff regarding any aspect that impacts business operations
Calculate product and ingredient needs for a bi-weekly commissary and beverage delivery
Actively training the GMIT on all aspects of store operations
Maintain staffing levels that mirror the needs of business at any point of the day
Creating and maintaining an employee schedule based upon labor needs
Collect money and signed credit card receipts from delivery drivers at the end of their shift
Comfortable with dispute resolution and ensuring every unhappy customer is a returning customer
Ensure vehicle used for delivery pass inspection, both mechanically and visually
Assist with routing delivery drivers to maximize service to customers while maintaining Dominos standards of orders delivered on time
Ability to read and understand P&L ledger
Uphold Dominos standards of grooming, uniform, and appearance
Promote pizza products, specials, and promotions
Receive cross-training for preparing products and ingredients, closing and opening procedures, operate pizza oven, and
properly box products for delivery or carryout
Provide quality customer service to internal and external customers both over the phone and in person
Ability to speak and write clearly and comprehension of using a computer based order entry system
Contribute to and promote an atmosphere of teamwork, energy, and fun
$47k-90k yearly est. 1d ago
General Manager
The Little Mint, Inc.
General manager job in Mount Olive, NC
Job Description
Hwy 55 is looking for a motivated and professional GeneralManager to oversee our day-to-day operations. The successful candidate will be responsible for managing our staff, ensuring customer satisfaction, and improving profitability. The ideal candidate will be a strong leader who is passionate about achieving their own goals and engaging their team to do the same.
Responsibilities:
Manage the restaurant operations, including scheduling, inventory management, and customer service.
Train, supervise, and evaluate staff to ensure high-quality service and excellent customer experience.
Develop and implement strategies to increase profitability and maintain financial stability.
Foster a positive work environment that encourages teamwork, creativity, and open communication.
Ensure compliance with all health and safety regulations, as well as company policies and procedures.
Provide exceptional customer service and address customer complaints promptly and professionally.
Monitor and analyze customer feedback to identify areas for improvement.
Requirements:
At least 3 years of experience in a similar role in the restaurant industry.
Strong leadership skills, with the ability to motivate and inspire a team.
Excellent communication and interpersonal skills.
Strong organizational and time-management skills.
Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
Understanding of financial statements and restaurant operations.
Knowledge of food safety regulations and best practices.
Passion for the restaurant industry and commitment to delivering exceptional customer service.
Culture fit, character, and drive are essential qualities we are looking for in our ideal candidate. We want someone who is excited about providing an exceptional experience to our customers. The successful candidate will be someone who is positive, energetic and has a can-do attitude. They will have excellent communication skills and be able to lead by example. We are looking for someone who is committed to our company values and is willing to work hard to achieve our goals.
This is a salaried position with benefits and a quarterly 10% profit share bonus.
The career opportunities at Hwy 55 go beyond management. Unlike our competitors, we don't believe in searching for outside investors to own our franchises. Over 60 of our current franchisees are former Hwy 55 GeneralManagers who operated their stores at a high level. The opportunity to own your own business is available to ALL Hwy 55 employees.
Check out this video to learn more about our in-house financing for franchisees:
If you are a motivated, professional with restaurant management experience who is looking for a challenging and rewarding opportunity, we encourage you to apply. We look forward to hearing from you!
$47k-89k yearly est. 13d ago
General Manager
Crawlspace Medic
General manager job in Kinston, NC
CRAWLSPACE MEDIC is a fast-growing company on a mission to serve people and provide life transforming opportunities to extraordinary leaders; we excel in providing meaningful service to our customers and specialize in crawlspace remediation and repair. We value dignity in our work, respect for our people and our customers, integrity in our dealings, value for our customers, excellence in our business practices, and service to others. Come join our growing team!
What We Offer:
Competitive Pay: base salary plus bonus based on franchise performance.
Health: Employer sponsored Health insurance is available, as well as group Dental, Vision, Short-Term Disability, and Voluntary Life insurance.
Retirement: SIMPLE IRA available after set time employed.
Relax: Paid Time Off
Supplied company vehicle for use during work hours.
Will be supplied work shirts, hats, headlamps, knee pads, and crawl suit; employee provides work khakis.
What We're Looking For:
The ideal candidate is someone who ...
Excels in personnel leadership/management
Has excellent people skills, and is professional in their interactions with both Customers (homeowners / B2B) and Colleagues.
Has excellent written and oral (phone and in-person) communication and skills.
Has excellent technology skills.
Is a self-starter, and has a strong desire to reach and exceed set goals in all areas of the job.
Is exceptionally well-organized and has a mind for driving profitable operations
Must be able to drive under the company insurance policy.
Is able to perform work requirements both in the office and in a crawlspace and effectively identify problems and develop solutions for customers (with training). Overnight travel may be required.
Ability to exert up to 100 pounds of force occasionally and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly.
What You'll Do:
Your main role as CSM GeneralManager (or "Market Manager") is to promote the CRAWLSPACE MEDIC (CSM) brand in the community, building a growing business to become “top of mind” with customers and prospects in the market in which you operate. As CSM Market Manager you will lead the market by managing inspections, production, and personnel. Oversight of local management staff and production crews is central to the job as the CSM Market Manager ensures market productivity and profit margins. Responsibilities include but are not limited to business development, managing operations processes, planning, and control; executing inspection reports; and selling jobs.
Daily and weekly tasks involved in managing the day-to-day operations of the business include:
Driving Sales: networking/marketing activities, business development, conducting inspections and closing sales in the local market
Operations: managing local market personnel and operational systems to achieve maximum efficiency and profitability through the implementation of best practices and standard operating procedures while ensuring excellent communication with our customers
Market Finances including job audits, A/R, etc.
Human Resources: hiring, onboarding, training, and developing local market personnel while upholding company values and standards
Customer Service: resolve local market customer issues and escalate to the State team as necessary
Lead and collaborate with the local team; be willing to give input and receive feedback and build a team environment
*NOTE: Travel will be required for training purposes, particularly in the first month to two months of employment.
$47k-90k yearly est. Auto-Apply 60d+ ago
General Manager
Carstar
General manager job in Washington, NC
The GeneralManager is responsible for the entire operations of (CARSTAR of name) store. Responsibilities include coaching employees, overseeing the completion of all repairs, achieving annual financial targets, driving store revenues and CSI/NPS improvements. Additional responsibilities include implementing CARSTAR's EDGE Performance platform, generating additional revenues and enhancing CARSTAR's value proposition through exceptional customer service.
DUTIES / RESPONSIBILITIES
* Manage the day-to-day operations of the facility, its employees and customer relations through execution of the EDGE Performance platform.
* Maintain and enhance insurance company relationships by ensuring DRP guidelines are executed and CSI/NPS targets are achieved.
* Achieve annual/monthly sales and financial performance targets (closing ratio of 75%, cycle time of 7.0 days and CSI/NPS of 81%).
* Review work orders, assigns tasks to employees and verify the quality of work performed.
* Market to other business to generate additional revenue opportunities.
* Conduct effective store meetings to train and keep employees informed of upcoming events and goals.
* Resolve all customer-related and employee complaints.
* Recruit, interview and hire new employees to ensure adequate staffing.
* Oversee the training, development, corrective action and termination of all employees.
* Ensure all safety/OSHA policies and procedures are followed in compliance with federal, state, and local regulations and posted in facility.• Other duties as assigned.
EXPERIENCE / SKILL REQUIREMENTS
* 5+ years of prior management experience in a collision facility required. Prior collision center, production management and estimating experience preferred.
* High school degree required, bachelor's degree preferred.
* I-CAR certification and Mitchell Repair Center (or similar management system) experience preferred.
* Effective leadership, customer service and delegations skills required.
* Ability to be analytical, problem solve and multi-task.
* Excellent oral and written communication skills.
* Working knowledge of Microsoft Office (Outlook, Word, Excel)
* Must have a valid driver's license and clean driving record.
PHYSICAL REQUIREMENTS
* Essential physical requirements include:
* Ability to stoop, bend and kneel, squat, kneel and pulling
* Extended periods of kneeling, bending, squatting and stooping
* Carry and lift heavy objects (up to 50lbs)
* Standing, sitting and walking
* Performing repetitive motions
WORK ENVIRONMENT
* Exposure to:
* Paint, fumes and particles
* Dirt / Dust
* Chemicals / Toxins
* Varying heat / cold
* Intermittent noise
* All duties, responsibilities and experience are subject to change by location
$47k-91k yearly est. 60d+ ago
General Manager
SDS Restaurant Group (Pizza Hut
General manager job in Nashville, NC
Job Description
If you're an experienced restaurant or retail manager, think about a career with Pizza Hut. You know who you are - a natural leader, you love putting together a winning team. You're all about teaching new things and motivating the team to work together. At Pizza Hut, you can do all that - and more. Here, you will work with smart, experienced, fun people. Expect training and growth. Plenty of excitement. Unique challenges. And a world of opportunity.
Requirements
What are we looking for? The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go:
You have at least 3 years of leadership experience in the restaurant, hospitality or retail industry with responsibility for financial results.
You set high standards for yourself and for your people and are all about creating a great place to work for your team.
You want to make your customer's day and it shows in the way you are maniacal about serving amazing pizza with a great big smile.
We have a GREAT culture and look for GREAT people to add to our family. You know who you are --honest, energetic, motivational and fun. You have a vision for the perfect restaurant, and you know how to get your team to bring it to life.
You're up for a challenge. You love the excitement of the restaurant business and know every day is different.
And, you're at least 18 years old with a valid driver's license, reliable transportation (not public transportation - you may need to drive to make deposits for the restaurant sometimes) and a true desire to learn and grow.
If you want a management career with an innovative company, look no further than Pizza Hut. Apply today!
$47k-90k yearly est. 16d ago
Sales Co-Manager
Impact RTO Holdings
General manager job in Kinston, NC
Sales Specialist
Build your future with Impact RTO! We are the largest Rent A Center franchise with room for growth and yet a family feel! This is a position with a focus on advancement and training for future management positions! Oh, and we are hiring immediately! We are looking for people like you to add to the success of our company. Between our tight-knit professional environment, training opportunities, and competitive benefits, you will not only grow your career but invest in an incredible future for yourself and your family.
Things you can look forward to here at Rent-A-Center:
$12.50 - $15.00 an hour
Monthly profit-sharing bonus potential
Top performers can enter training programs to accelerate advancement to Store Management.
Being recognized for performance by teammates and Management on our Rewards Platform - with the ability to redeem prizes (gift cards, swag, etc.)
Our coworkers also enjoy a total rewards package that pays for performance and includes:
5-day workweek with every Sunday off
Paid sick, personal, vacation and holidays
Employee purchase plan
401(k) Retirement Savings Plan
A comprehensive benefits package that includes medical, dental, and vision insurances, plus company paid life and AD&D insurance, critical illness and accident coverage, short term and long-term disability.
As a Sales Specialist, you would be responsible for:
Collaborating with the Store Manager to develop creative ways to meet the store's sales goals
Managing and maintaining the store's inventory
Assisting with product maintenance, delivery, service, and returns on a daily basis
Occasional lifting of items and furniture 25+ pounds
Set up and maintain an attractive and clean show room
Providing exceptional customer service by greeting and assisting customers and responding to customer inquiries and complaints
If needed, must go out on truck to perform deliveries and set-up in customer's location
Direct and supervise employees engaged in sales, inventory, cash reconciliation, deliveries, and overall customer service
Other duties as assigned
Qualifications
Great attitude and upbeat personality
Sales experience preferred
Possess a valid state Driver's License for a minimum of 1 year
Be at least 18 years of age
Be legally permitted to work in the US
Be able to perform repetitive heavy lifting
Must be able to pass a background check, drug screening, and motor vehicle records check
$12.5-15 hourly 34d ago
Repo Lot Manager-Maysville NC
Associates Asset Recovery
General manager job in Maysville, NC
• Verify that all vehicles secured the night before are on the lot and windows are marked with last six of the VIN, client, key status, and drivability
• Keep track of appointments, delivery times, and transport information
• Handling customer personal property pick-ups and vehicle redemptions
• Record daily deliveries and releases to reconcile inventory
• Assist and support the Repossession Agents when needed
• Over see that all personal property from all vehicles, create a detailed inventory in company apps and stored properly
• Monitor the property area and remove outdated property
• Communicate with statewide team members
Requirements
• 1-2 years' relevant customer service experience -recovery or collections preferred
• High School diploma or equivalent required
• Good computer and keyboarding skills with the ability to operate a tablet with apps
• Working knowledge of the repossession process, account handling, and vendor communication preferred
• Detail-oriented and the ability to multitask
• Must be extremely organized be able to stay on track for upcoming time-sensitive deadlines
• Exceptional interpersonal skills, professional, courteous with outstanding oral and written communication skills
• Ability to work with a diverse customer and workforce population
• Assertive individual with effective investigative and follow up skills
• Ability to work well on a team and focus on results, exhibit adaptability and flexibility in a fast pace environment
• Work and communicate well with other team members
Physical Requirements:
• Use a tablet, laptop, and cell phone
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$26k-36k yearly est. 30d ago
Business Manager
New Bern Auto Group
General manager job in New Bern, NC
Who We Are:
New Bern Auto Group
is an auto group that consist of the following manufacturers.
Chevrolet, Lincoln, Volvo, Kia, Mazda
Located in BEAUTIFUL Eastern North Carolina (short drive to some of the prettiest beaches in the US)
What We Do:
We sale and service vehicles, and give customers a great experience while doing so. Below is one of our many happy customers.
"We just got our Kia Carnival and we absolutely love it! Huge shoutout to Josh, he wasn't just a salesperson, he was our guide through the whole process. Super helpful, patient, and just genuinely made everything easy and stress-free.We were in and out of the dealership super quick and home in time for dinner. Josh even handled some paperwork over the phone before we got there so that everything was ready for us.We're so happy with our Carnival! It's perfect for our family. Thanks!"
What We Are Looking For:
We are looking for an active business manager who isn't afraid to be out on the showroom floor where all the action is.
We are looking for someone who will maximize every opportunity.
We are looking for someone who provides an out of this world guest experience.
We are looking for someone who wants to be a part of a team, and help every team member realize maximum potential.
We are looking for someone who takes pride in a clean CIT schedule.
What We Are Not Looking For:
We are not looking for someone who wants to sit in their office all day.
We are not looking for someone who will need to process 90-100 deals in order to earn their desired income.
We are not looking for someone who is not a team player.
If the things described above sound like it might be you....Smash that "Apply"WE WANT TO HEAR FROM YOU!!
$61k-112k yearly est. Auto-Apply 60d+ ago
GENERAL MANAGER
BB BHF Stores LLC 3.1
General manager job in Wilson, NC
The GeneralManager is the leader of the individual branch location. The GeneralManager performs a wide variety of job functions, directing, and coordinating store activities to ensure safe, professional, and profitable operations. The GeneralManager is accountable for meeting company objectives and adhering to company policies.
Principal Responsibilities
Acquire and Maintain Customers
Compliance with all applicable federal, state and local statutes
Decipher, prepare and review financial statements and store reports
Ensure adequate availability of merchandise at all times
Fill out paperwork for submission to corporate support
Follow monthly marketing plans
Implement sales and marketing programs
Maintain company vehicles within safe operating standards
Managing inventory and cash assets
Meeting company standards for quality, customer service and safety
Meeting sales and revenue goals, implementing marketing and growth plans
Prepare daily work schedules, assign tasks, evaluate employee performance; discipline, enforce company policy and
terminate when appropriate
Provide a safe, clean environment for customers and associates
Recruit, hire, and train to ensure efficient operations
Set goals and conduct weekly staff meetings
Store Management
Train and develop associates
All other duties deemed necessary for effective store management
Requirements for GeneralManager
Effective organizational skills
Established selling skills
Good communication skills
Handle multiple priorities simultaneously
Learn and become proficient in POS system
Maintain professional appearance
Must be able to read, write and communicate effectively in person and over the phone with employees and customers
Negotiate and resolve conflict
Plan, organize, delegate, coordinate and follow up various tasks and assignments
Recognize and solve problems
Must have proficient navigational skills with a satisfactory driving record and meet insurability requirements
Regular and consistent attendance, including nights and weekends as business dictates
Education and Experience
Any combination of education and experience providing the necessary skills and knowledge are acceptable. Typical
qualifications would be equivalent to:
- Associate or Bachelors degree with course work in business, accounting, marketing or management.
- Two years experience in retail or other business emphasizing customer service, account management or
merchandising.
General Physical Requirements
Position routinely requires lifting, loading, moving, and using a dolly for merchandise 50-300 pounds
Stooping, bending, pulling, climbing, reaching and grabbing as required
Must be able to traverse multiple flights of stairs while carrying furniture, appliance, and electronics
Prolonged driving and standing
Must be able to work in and outdoors in a variety of climates and weather conditions. $55,000.00 - $60,000.00 Annually
How much does a general manager earn in Greenville, NC?
The average general manager in Greenville, NC earns between $35,000 and $121,000 annually. This compares to the national average general manager range of $40,000 to $126,000.
Average general manager salary in Greenville, NC
$65,000
What are the biggest employers of General Managers in Greenville, NC?
The biggest employers of General Managers in Greenville, NC are: