Join Merola Tile, a leader in the ceramic tile industry. We are seeking a dynamic and self-motivated Customer Service & Experience Manager to lead and elevate our customer service teams across both coasts. This leader will inspire excellence through initiative, integrity, and accountability - building a high-performing team that delivers exceptional results. The ideal candidate will take ownership of optimizing our customer service operations, enhancing processes, and developing people to deliver a world-class customer experience. This is a hands-on leadership role for someone who thrives on improvement, drives collaboration, and brings out the best in every team member.
The Customer Experience Manager serves as both a hands-on contributor and a strategic leader who leads, inspires, and elevates the Customer Service Department by driving process excellence, ensuring timely and accurate resolution of all customer matters, and developing a high-performing, engaged team. This role demands a leader who can both execute and empower - someone with strong analytical thinking, a passion for improvement, and exceptional people skills to transform a team in need of upskilling and alignment.
Operational Management
Oversee and assist in all daily Customer Service operations for both New Jersey and California facilities, ensuring consistent execution of company standards and policies.
Delegate tasks strategically while maintaining full accountability for departmental outcomes.
Ensure adherence to requirements, shipping policies, and all relevant operational guidelines.
Manage and monitor EDI, ERP, WMS, and partner portal systems to ensure accuracy and timeliness of all orders and communications.
Collaborate cross-functionally with Warehouse Leadership, Accounting, Sales, Product, and other stakeholders to ensure smooth operational flow and prompt issue resolution.
Process Improvement & Issue Resolution
Evaluate and refine existing departmental processes, identifying inefficiencies and opportunities for improvement.
Lead the development and implementation of new workflows and best practices that enhance productivity, accuracy, and customer satisfaction.
Establish and track key performance indicators (KPIs) to monitor departmental effectiveness and proactively address performance gaps.
Drive root-cause analysis and corrective action for recurring issues to ensure long-term resolution.
Partner with leadership to recommend, pilot, and execute process improvement initiatives that align with companywide strategic objectives.
Customer & Partner Engagement
Handle escalated customer matters with professionalism, urgency, and empathy-ensuring thorough resolution and follow-up.
Serve as the escalation point for the Customer Service team, guiding them in effective communication and solution-oriented problem-solving.
Build and maintain strong relationships with key customers, trading partners, and internal stakeholders.
Champion a customer-first mindset across the team, reinforcing responsiveness, accuracy, and accountability.
Leadership & People Development
Lead, mentor, and develop the Customer Service team across both facilities, cultivating a unified, high-performance culture.
Provide hands-on mentorship to the department's current supervisor, strengthening leadership capability and operational confidence.
Conduct regular one-on-one meetings, team check-ins, and performance evaluations to drive accountability and engagement.
Identify skill gaps and design targeted training and coaching initiatives to upskill the team rapidly and sustainably.
Foster a culture rooted in professionalism, ownership, and continuous learning.
Physical Requirements:
Regularly stand/sit for extended periods, operate office equipment, perform light-moderate lifting, lift/move up to 35 lbs. occasionally, bend, twist, and maintain posture. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.
Qualifications and Education Requirements
Associate's degree required; Bachelor's degree preferred.
Minimum 5 years of experience in Customer Service or related field, with at least 2 years in a leadership capacity.
Strong proficiency in Microsoft Office (Word, Excel) and familiarity with ERP, WMS, and EDI systems.
Proven success in process improvement, team development, and customer satisfaction.
Experience with a CRM system and implementation
Excellent organizational, multitasking, and decision-making skills in a fast-paced environment.
REQUIRED SKILLS
Excellent communication skills; written and verbal.
Positive, motivating leadership style with high emotional intelligence.
Strong critical-thinking and problem-solving ability.
Patient, professional, and resilient under pressure.
High attention to detail and commitment to accuracy.
Strategic mindset with a โcan-doโ approach to challenges.
Experience in the tile, stone, flooring, or related materials industry,
preferred
Competencies
Leadership --Includes staff in planning, decision-making, facilitating and process improvement; Takes responsibility for subordinates' activities; Makes self-available to staff; Provides regular performance feedback; Develops subordinates' skills and encourages growth; Solicits and applies customer feedback; Fosters quality focus in others; Improves processes, products and services;
Business Acumen--Understands business implications of decisions; Displays orientation to profitability; Demonstrates knowledge of market and competition; Aligns work with strategic goals.
Judgment-- Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision- making process; Makes timely decisions. Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.
Accountability-- Take ownership and accept responsibility of actions, Set the bar high and acknowledge all levels of performance from self and others, Document lessons and commit to fair and consistent correctio of sub-standard work performance
Change Management-Develops workable implementation plans; Communicates changes effectively; Builds commitment and overcomes resistance; Prepares and supports those affected by change; Monitors transition and evaluates results
Dependability--Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan. Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
Cost Consciousness--Works within approved budget; Develops and implements cost saving measures; Contributes to profits and revenue; Conserves organizational resources.
Additional Notes: Must be authorized to work in the United States.
Benefits:
Medical, Vision, and Dental Insurance
9 Annual Paid Holidays (including New Year's Day, Memorial Day, 4th of July, Labor Day, Thanksgiving, and Christmas)
Paid Time Off - earned and accrued from your first day with the company
401(k) Plan with company match (eligibility after 1 month)
Employer-Paid Life Insurance
Performance Reviews after 90 days and annually
Quarterly Company Goals - opportunity to earn up to 4 weeks of additional bonus pay annually
Employee Assistance Program (EAP)
Employee Referral Bonus Program
Employee Discount on tile after 6 months
Fresh Fruit, Coffee, Hot Chocolate, and Tea provided daily
Weekly Company Lunches
Company Culture Events - BBQs, Ugly Sweater Day, T-shirt making, Halloween contests, and more
Fun, Friendly, Family-Like Environment
$83k-129k yearly est. 4d ago
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General Superintendent
MKH Search
General manager job in Philadelphia, PA
Now Hiring: General Superintendent - Bridge Construction (Philadelphia, PA)
A well-established and highly respected heavy civil contractor is seeking an experienced General Superintendent to lead and grow its Bridge Construction Department in the Philadelphia region.
This is a senior leadership role for a proven field professional who thrives on building teams, delivering complex bridge projects, and driving operational excellence.
The Opportunity
This role offers full responsibility for overseeing bridge operations across multiple projects-from preconstruction through closeout. You will play a key role in shaping strategy, mentoring superintendents, ensuring safety and quality, and partnering with executive leadership to expand the department's footprint in the region.
If you're looking for a position where your experience truly matters and your decisions directly impact the success of major infrastructure projects, this is it.
Key Responsibilities:
Lead all field operations for bridge projects throughout the Philadelphia area
Manage and mentor superintendents, foremen, and field staff
Drive safety, quality, schedule, and cost performance across projects
Collaborate with project management, estimating, and executive teams
Support preconstruction planning, means & methods, and staffing strategies
Ensure compliance with DOT, OSHA, and company standards
Serve as a leader and culture-builder within the organization
What We're Looking For:
15+ years of experience in bridge construction
Prior experience as a General Superintendent or Senior Superintendent preferred
Strong background in concrete, steel, and complex bridge structures
Proven ability to lead large teams and multiple projects
Deep understanding of safety leadership and field execution
Strong communication, planning, and problem-solving skills
Why This Role Stands Out:
Leadership-level position with real influence and autonomy
Long-term, stable work with a strong regional backlog
Competitive compensation and benefits package
Opportunity to lead a department, not just a project
Join a contractor known for quality, integrity, and repeat work
๐ Location: Philadelphia, PA (regional projects - no extensive travel)
All inquiries and applications will be handled confidentially.
$59k-89k yearly est. 4d ago
Manager, International Payroll Operations
Genmab
General manager job in Plainsboro, NJ
At Genmab, we are dedicated to building extra[not]ordinary futures, together, by developing antibody products and groundbreaking, knock-your-socks-off KYSO antibody medicines that change lives and the future of cancer treatment and serious diseases. We strive to create, champion and maintain a global workplace where individuals' unique contributions are valued and drive innovative solutions to meet the needs of our patients, care partners, families and employees.
Our people are compassionate, candid, and purposeful, and our business is innovative and rooted in science. We believe that being proudly authentic and determined to be our best is essential to fulfilling our purpose. Yes, our work is incredibly serious and impactful, but we have big ambitions, bring a ton of care to pursuing them, and have a lot of fun while doing so.
Does this inspire you and feel like a fit? Then we would love to have you join us!
The Role
The Payroll Manager leads day-to-day international payroll operations across 11 different countries (AT, ES, DE, CH, IT, BE, PL, NZ, KR, FR, UK) and provides hands-on support for US payroll when needed. This role ensures accurate, compliant, and timely pay; drives process excellence and controls (incl. SOX); and partners closely with HR, other Finance teams, and external vendors. The manager will report to the Director, Global Payroll Operations.
Responsibilities
You will own international payroll operations
Manage end-to-end payroll across multiple entities and countries, including checking gross-to-net calculations, payments, year-end activities, and employee inquiries
Operate and govern third-party providers
Maintain country calendars, FX considerations, and multi-currency funding
Ensure compliance with local wage taxes, social security legislation, pensions schemes, and reporting requirements; and support with the annual filing activities where needed
Support US payroll operations (as needed)
Act as support for the processing of the US bi-weekly cycles, off-cycles and year-end activities
Compliance, controls & audit
Prepare reconciliations (payroll to GL, balance sheet accounts, P&L accounts) and support internal/external audits
Uphold global data privacy (GDPR/CCPA) and secure handling of sensitive data
Process improvement & systems
Streamline workflows, templates, and file interfaces.
Requirements
Bachelor's degree in Finance, Tax Law, Fiscal Economics or related field; or equivalent experience
7+ years payroll experience with significant international scope (EMEA and/or APAC) and 3+ years US multistate exposure
Strong knowledge of payroll compliance, taxes, benefits, and year-end payroll activities in multiple jurisdictions
Preferably experience with Workday, SAP, ActivPayroll and ADP Workforce Now
Experience running payroll through global vendors and payroll integrations
Solid accounting acumen (journal entries, reconciliations) and control mindset (SOX is a plus)
Advanced Excel; comfortable with large datasets and reconciliations
Clear, professional communicator across diverse cultures and seniority levels
Certifications are a plus: CPP, Global Payroll Management Certificate (GPM), or country-specific credentials.
For US based candidates, the proposed salary band for this position is as follows:
$98.000,00---$147.000,00
The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. Also, certain positions are eligible for additional forms of compensation, such as discretionary bonuses and long-term incentives.
When you join Genmab, you're joining a culture that supports your physical, financial, social, and emotional wellness. Within the first year, regular full-time U.S. employees are eligible for:
401(k) Plan: 100% match on the first 6% of contributions
Health Benefits: Two medical plan options (including HDHP with HSA), dental, and vision insurance
Voluntary Plans: Critical illness, accident, and hospital indemnity insurance
Time Off: Paid vacation, sick leave, holidays, and 12 weeks of discretionary paid parental leave
Support Resources: Access to child and adult backup care, family support programs, financial wellness tools, and emotional well-being support
Additional Perks: Commuter benefits, tuition reimbursement, and a Lifestyle Spending Account for wellness and personal expenses
About You
You are genuinely passionate about our purpose
You bring precision and excellence to all that you do
You believe in our rooted-in-science approach to problem-solving
You are a generous collaborator who can work in teams with a broad spectrum of backgrounds
You take pride in enabling the best work of others on the team
You can grapple with the unknown and be innovative
You have experience working in a fast-growing, dynamic company (or a strong desire to)
You work hard and are not afraid to have a little fun while you do so!
Locations
Genmab maximizes the efficiency of an agile working environment, when possible, for the betterment of employee work-life balance. Our offices are crafted as open, community-based spaces that work to connect employees while being immersed in our powerful laboratories. Whether you're in one of our office spaces or working remotely, we thrive on connecting with each other to innovate.
About Genmab
Genmab is an international biotechnology company with a core purpose to improve the lives of patients through innovative and differentiated antibody therapeutics. For 25 years, its hard-working, innovative and collaborative team has invented next-generation antibody technology platforms and harnessed translational, quantitative and data sciences, resulting in a proprietary pipeline including bispecific T-cell engagers, antibody-drug conjugates, next-generation immune checkpoint modulators and effector function-enhanced antibodies. By 2030, Genmab's vision is to transform the lives of people with cancer and other serious diseases with Knock-Your-Socks-Off (KYSO ) antibody medicines.
Established in 1999, Genmab is headquartered in Copenhagen, Denmark with international presence across North America, Europe and Asia Pacific. For more information, please visit Genmab.com and follow us on LinkedIn and X.
Genmab is committed to protecting your personal data and privacy. Please see our privacy policy for handling your data in connection with your application on our website Job Applicant Privacy Notice (genmab.com).
Please note that if you are applying for a position in the Netherlands, Genmab's policy for all permanently budgeted hires in NL is initially to offer a fixed-term employment contract for a year, if the employee performs well and if the business conditions do not change, renewal for an indefinite term may be considered after the fixed-term employment contract.
$80k-128k yearly est. 3d ago
Center Manager in Training - Relocation Required
Biolife Plasma Services 4.0
General manager job in Trenton, NJ
By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice (************************************** and Terms of Use (********************************************* . I further attest that all information I submit in my employment application is true to the best of my knowledge.
**Job Description**
**Senior Operations Management Trainee (Senior OMT)**
**About BioLife Plasma Services**
Every day at BioLife, we feel good knowing that what we do helps improve the lives of patients with rare diseases. While you focus on our donors, we'll support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program, all in a fast-paced, friendly environment.
_BioLife Plasma Services is a subsidiary of Takeda Pharmaceutical Company Ltd._
_Equal Employment Opportunity_
Are you a senior leader interested in bringing your expertise to a place where you can feel good about the work you do? Do you want to develop new skills and set yourself up for continued growth? As a **Senior Operations Management Trainee** at BioLife, you will participate in an advanced leadership development program that will take you to our plasma centers across the country. You'll travel up to 95% of the time to learn the business while networking with supportive leaders and prepare yourself for accelerated career growth. After completing the program and obtaining a Plasma Center Operations Manager role, you'll relocate to one of BioLife's locations.
**Our growth is your bright future.**
Opportunities to grow as a leader are within your reach. With the incredible growth of 235+ BioLife Plasma Services centers across the U.S., the future looks bright for you. When you work at BioLife, you'll feel good knowing what you do makes a difference.
**_A typical day for you may include:_**
+ **Continuous Learning & Development:** The expedited training program lasts approximately six months. Upon completion, you'll have 12 months to obtain a Plasma Center Manager position. During this time, you'll receive hands-on experience and have mentorship opportunities. Drive your own learning plan that covers all aspects of managing our high-volume blood plasma collection facilities.
+ **Team Management:** You'll use your interpersonal and communication skills to cultivate a positive environment and motivate a team of diverse individuals. Provide employee feedback, conduct performance reviews, support team members' development, participate in staff planning and recruiting, and engage and retain employees.
+ **Career Advancement:** Work towards obtaining a Plasma Center Operations Manager position by completing the training program, networking, and building relationships across BioLife. As you progress your career at BioLife, you'll have opportunities to open and operate brand new plasma centers.
+ **Supportive Teamwork:** You'll work in our fast-paced, team environment; provide operational support; conduct management training; problem-solve; and communicate with senior management.
+ **Exceptional Customer Service:** Retain donors by creating a positive donor experience. You may also assist with production.
+ **Travel Opportunities:** Learn from and network with BioLife team members across the country. You'll be able to return home every other weekend.
**REQUIRED QUALIFICATIONS:**
+ Relocation Required upon graduation/completion of Trainee Program. You will be able to choose which location you would like to apply to.
+ 3-5 years of experience leading medium to large teams (20+ direct reports)
+ Up to 90-100% travel during the Trainee Program
+ Ability to walk and/or stand for the entire work shift
+ Willingness to travel and work at various BioLife locations across the country
+ Ability to work evenings, weekends, and holidays
+ Have a valid driver's license for the entire duration of the program
+ Ability to lean, bend, stoop, crouch, and reach above shoulders and below knees
+ Ability to lift up to 5 lbs., and occasional lifting of materials up to 32 lbs. and rarely 50 lbs.
+ Fine motor coordination, depth perception, and ability to hear equipment from a distance
+ Due to potential exposure to bloodborne pathogens (risk level 1), 90% of work tasks require prolonged glove wear
**PREFERRED QUALIFICATIONS:**
+ Associates or Bachelor's Degree
+ Experience working with SOPs, GDP, GMP, CLIA, and the FDA
+ Experience working in a highly regulated or high-volume retail environment
+ Excellent interpersonal, organizational, technical, and leadership skills
\#LI-Remote
**BioLife Compensation and Benefits Summary**
We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices.
**For Location:**
USA - IA - Virtual
**U.S. Base Salary Range:**
$80,000.00 - $110,000.00
The estimated salary range reflects an anticipated range for this position. The actual base salary offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The actual base salary offered will be in accordance with state or local minimum wage requirements for the job location.
U.S. based employees may be eligible for short-term and/or long-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation.
**EEO Statement**
_Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law._
**Locations**
USA - IA - VirtualUSA - IA - Ames, USA - IA - Ankeny, USA - IA - Cedar Falls, USA - IA - Davenport, USA - IA - Sioux City, USA - IA - Waterloo
**Worker Type**
Employee
**Worker Sub-Type**
Regular
**Time Type**
Full time
**Job Exempt**
Yes
$80k-110k yearly 8d ago
ServiceNow Delivery Lead Manager
Accenture 4.7
General manager job in Philadelphia, PA
We Are:
A global professional services organization, which includes being a vital services partner to the world's major cloud providers - ServiceNow, AWS, Azure, Google, and others. Choose Accenture and make delivering innovative work part of your extraordinary career!
The Accenture ServiceNow Business Group's platform-led approach unites the industry and technology transformation expertise of Accenture with ServiceNow to deliver on the promise of digital business. We help our clients thrive in the cloud continuum, reimagine service and customer operations, and modernize work to achieve the full potential of the platform.
Accenture's ServiceNow practice can help any organization determine how to best respond to changing business needs and coordinate services across the enterprise for greater speed, agility and efficiency, all delivered at scale.
Learn more about ServiceNow at Accenture Here (**************************************************************
You Are:
A ServiceNow Delivery Lead Manager responsible for the successful delivery of ServiceNow solutions and services in a client consulting environment.
+ An experienced ServiceNow developer.
+ You're willing to roll up your sleeves to develop in the ServiceNow platform for our clients.
+ You take time to seek out information about new applications in ServiceNow and stay up to date on the latest offerings.
+ You are someone that is process oriented and prefers order over chaos.
+ You are comfortable asking for help from peers and Subject Matter Experts
+ Strong background working with Enterprise Software companies and/or Consulting companies.
The Work:
+ Lead consulting engagements from post sales stage to successful delivery of the project in terms of scope, deliverables, budget, client satisfaction and achievement of required business outcomes.
+ Manage all aspects of project delivery and solution delivery
+ Lead and manage the implementation project team
+ Prepare all client facing and internal deliverables such as project plan, issues/risk register and weekly status reports
+ Identify opportunities to provide additional value to our clients and to work internally with the ServiceNow account teams to progress
+ Drive the continuous improvements of our implementation methodology and service offerings based on client experiences
+ Proven experience of leading the deployment of Enterprise Software (ideally ITIL related) solutions in client environments
+ Strong background working with Enterprise Software companies and/or Consulting companies
+ Demonstrated ability to influence and consult (providing options with pros, cons and risks) while providing thought leadership to sponsors/stakeholders in solving governance, program/project management, business process and/or technical problems
+ As a member of the ServiceNow Business Group you will have access to our robust training and certification opportunities.
Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements.
Basic Qualifications
+ Minimum 5 Years' knowledge and experience working with or implementing ServiceNow
+ Minimum 3 Years' experience in JavaScript or related application development
+ Completed Certification - ServiceNow Certified System Administrator (CSA)
+ Minimum of 1 ServiceNow Certified Implementation Specialist (CIS) certifications
+ Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate's Degree, must have minimum 6 years work experience)
Bonus Points if you have
+ PMP or CSM certification
+ Strong interpersonal skills, customer centric attitude
+ Proven team player and team builder
+ Strong organizational and analytical skills
+ Familiarity with SaaS deployments and its supporting architecture
+ A degree or equivalent, preferably in Information Technology and a proven background in consulting and project management
+ ITIL V3 or V4 Foundations Certification preferred
Professional Skill Requirements
+ Proven ability to build, manage and foster a team-oriented environment
+ Proven ability to work creatively and analytically in a problem-solving environment
+ Desire to work in an information systems environment.
+ Excellent communication (written and oral) and interpersonal skills.
+ Excellent leadership and management skills.
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply.
Information on benefits is here. (************************************************************
Role Location Annual Salary Range
California $94,400 to $266,300
Cleveland $87,400 to $213,000
Colorado $94,400 to $230,000
District of Columbia $100,500 to $245,000
Illinois $87,400 to $230,000
Maryland $94,400 to $230,000
Massachusetts $94,400 to $245,000
Minnesota $94,400 to $230,000
New York/New Jersey $87,400 to $266,300
Washington $100,500 to $245,000
#LI-NA-FY25
Requesting an Accommodation
Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.
If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at **************** or send us an email or speak with your recruiter.
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
For details, view a copy of the Accenture Equal Opportunity Statement (********************************************************************************************************************************************
Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities.
Accenture is committed to providing veteran employment opportunities to our service men and women.
Other Employment Statements
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.
Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment.
The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.
California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information.
Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
$100.5k-245k yearly 4d ago
Traffic Control Operations Manager
Integrity Trade Services 3.9
General manager job in Philadelphia, PA
Traffic Control Operations Manager - $115k-$135k/annually DOE!
20% annual bonus!
is a direct hire opportunity!
Integrity Trade Services is hiring a Traffic Control Operations Manager for our traffic control client to start immediately at $115k-$135k/annually DOE! Receive comprehensive benefits through our client upon hire!
Responsibilities:
The Traffic Control Operations Manager plays a critical leadership role, reporting to the DVP, with full profit and loss responsibility for assigned branches. The Traffic Control Operations Manager ensures branch operations adhere to company safety standards, deliver exceptional customer service, drive profitability, and align with the company's strategic growth goals. The Traffic Control Operations Manager will oversee 3-5 branch locations, managing Branch, Operations, and Project Managers, and will travel frequently to ensure successful branch performance.
Safety Leadership:
Ensure branches follow company safety standards and continuously improve worker injury and motor vehicle accident rates.
Implement safety programs and ensure all locations participate in creating a safe work environment for employees, contractors, and the public.
Monitor compliance with federal, state, and local regulations, and address any concerns through training and follow-up actions.
Collaborate with safety managers and branch teams to drive a safety-first culture.
Customer Service Excellence: Lead branch teams through clear communication and collaboration to achieve location goals and customer satisfaction.
Build strong relationships with customers through regular contact, site visits, and proactive responses to their needs.
Develop systems to measure and improve customer service, ensuring a culture of continuous improvement.
Identify market opportunities and manage Regional Account Managers to grow market share and build long-term client relationships.
Driving Profitability: Oversee branch financials, guiding teams on sales and cost decisions to boost district profit and operational efficiency.
Implement and monitor programs to control branch costs while maximizing returns on invested capital (RONA).
Utilize KPIs to track performance and foster a culture of accountability.
Achieve EBITA goals by managing assets, reducing costs, and optimizing operations.
Leadership and Collaboration: Foster a team-oriented, collaborative, and inclusive culture across branches.
Set a high standard of ethics and integrity, leading by example and promoting company values.
Mentor branch leaders, teaching them to optimize their operations and achieve consistent performance.
Location: Philadelphia, PA or Columbus, OH
50-60% travel required
Schedule/Shift Details: First Shift
Qualifications:
Proven experience in managing multi-site operations, driving safety compliance, and improving profitability.
Strong leadership skills with the ability to create a positive, team-driven work environment.
Ability to travel frequently to branch locations and provide hands-on leadership and oversight.
Benefits:
Medical
Dental
Vision
PTO
$40k-51k yearly est. 5d ago
Independent Operator - Store Manager
Grocery Outlet 4.0
General manager job in Philadelphia, PA
Grocery Outlet is a rapidly growing, family-oriented retailer dedicated to providing customers with high-quality, deeply discounted products. With commitment to our communities and a strong network of independent operators, we offer a unique business model that empowers entrepreneurs to run their own stores. Our mission is to deliver exceptional value to customers while fostering a culture of independence, integrity, and community impact.
Founded in 1946, Grocery Outlet has a rich history of providing exceptional bargains to customers while supporting local entrepreneurs. Over the decades, we have expanded to more than 500 locations across the United States, maintaining our reputation as the leading extreme-value grocery retailer. Our continued growth and success are driven by our commitment to innovation, strong supplier relationships, and our independent operator model, which has helped countless business owners achieve financial and personal success.
The Independent Operator Role
The Independent Operator (IO) is a hands-on, entrepreneurial role where individuals take ownership of their Grocery Outlet store. This is a unique business opportunity, not a franchise, giving operators the autonomy to run their business while benefiting from the support and resources of an established retail brand.
Key Responsibilities:
Store Operations: Oversee daily store functions, including inventory management, compliance, and financial oversight to ensure profitability and growth.
Leadership & Team Development: Recruit, hire, and train a high-performing team to deliver outstanding customer service and operational excellence.
Buying & Merchandising: leveraging Grocery Outlet's unique buying model. Order the variety and quantity of products to meet the unique preferences of your local community.
Community Engagement: Support local organizations and causes you are passionate about, aligning with our mission of "Touching lives for the betterโ
Financial & Business Acumen: Manage financial performance, including sales, margins, expenses, and overall profitability.
Customer Experience: Create an inviting shopping experience by maintaining a clean, organized, and well-stocked store.
Benefits:
Operational Autonomy: Run your store the way you think is best for your community, employees, and business.
Uncapped Earning Potential: There is no limit to what you can earn; the more your store sells, the higher your commission payment will be.
Control Your Schedule: While a full-time commitment is required, you have the flexibility to choose your working hours and manage your own schedule.
Corporate Support: Receive training, mentorship, and support from marketing, finance, and business professionals to assist with any questions or issues that arise.
Qualifications:
Minimum of 4 years' retail store Management or multi-unit restaurant management experience.
Entrepreneurial mindset with a passion for retail and customer service.
Strong leadership skills and the ability to build and develop a team.
Business acumen, including financial and operational management experience.
Willingness to relocate and commit to the full training and onboarding process.
A drive for success and the ability to work independently while leveraging the support of the Grocery Outlet network.
This is not the right opportunity for you if youโฆ
Are looking for a passive investment or absentee ownership.
Are interested in selling property or real estate to Grocery Outlet.
Are expecting Grocery Outlet to build a store in a specific location at your request.
If you're ready to take control of your future and own your success, the Grocery Outlet Independent Operator opportunity could be the perfect fit for you!
Grocery Outlet Privacy Policy - *************************************************
$36k-44k yearly est. 1d ago
General Manager
Cava 4.1
General manager job in Freehold, NJ
Company Profile:
At CAVA, we make it deliciously simple to eat well and feel good every day. We are guided by a Mediterranean heritage that's been perfecting how to eat and live for four thousand years. We prioritize authenticity, curiosity and the pursuit of excellence in everything we do. We are working towards something big, together.
We foster a culture built on five core values:
Generosity First, Always: We lead with kindness. Our best work happens when we act in service of others.
Constant Curiosity: We are eager to learn, grow, and explore beyond the obvious.
Act with Agility: We welcome change; it's the only constant. We embrace, adjust, adapt.
Passion for Positivity: We greet each day with warmth and possibility.
Collective Ambition: We have high aspirations that are achieved when we work together with a shared purpose.
GeneralManager: Managers will oversee all restaurant operations and team members. Managers provide leadership and motivation to ensure that all team members are guest-focused and team-focused. Managers set high standards and establish a positive work atmosphere for their team to create successful day-to-day operations.
What You'll Bring to the Table:
Develop yourself and others - focus on self-improvement while supporting the success of others
Lead your four-wall operation like you own it - from people development, to inventory, labor, staffing, and accountability
Put the customer first - including your internal customers, your team. You will be responsible for regular people planning, coaching, training, accountability, and when necessary, corrective action
Consistently create CAVA fanatics - find ways to say "yes" to every guest, inspiring your teams to do the same
Achieve results - take ownership of every shift and take pride in your job
Foster collaboration - work with others to find success as a group
Adapt to change - solve problems through an open-minded and all-inclusive approach
Assist with any additional duties assigned
What We Bring to the Table (Benefits):
We've got you covered. Here are just some of the benefits available to CAVA team members:
Competitive pay $
Early Wage Access*
Health, Dental, Vision, Telemedicine, Pet Insurance plus more!*
401k enrollment with CAVA contribution*
Paid sick leave, parental leave, and community service leave*
FREE CAVA Meal for every shift worked (YEP, that's right, FREE CAVA!)
The opportunity to be on the ground floor of a rapidly growing brand
* indicates eligible qualifying positions
Physical Requirements:
Must be able to bend and reach overhead often
Must possess dexterity to handle tongs, pots/pans, and other equipment
Must be comfortable working in temperatures ranging from hot to cold
Must be comfortable working near open flames
May be required to work in tight spaces
Must maintain near constant communication with multiple people
Close vision, distance vision, and peripheral vision are required
Must be able to sit, squat and kneel occasionally
Must be able to work in a constant state of alertness and safe manner
May be required to occasionally work in outdoor weather conditions
May stand for long periods of time and lift up to 50 pounds
As an equal opportunity employer, CAVA considers applicants for all positions without regard to race, color, sex, religion, national origin, disability, age, height, weight, marital status, sexual orientation, familial status, genetic information or any other characteristic or protected classes as defined by federal, state, or local law.
CAVA - joining "A culture, not a concept"
GeneralManager | Restaurant Manager | Cafรฉ Manager | Store Manager | Deli Manager | Assistant GeneralManager | Operations Manager |Managing Partner
$43k-67k yearly est. 6d ago
General Manager
Fetch Fulfillment
General manager job in Lakewood, NJ
Context
Fetch Fulfillment is a quickly-growing e-commerce-focused 3PL warehouse. The company was established in 2010 as Fusion Fulfillment and grew as a mom-and-pop until 2023, when it was acquired by the CEO and his group of investors with the goal of scaling into a nationally recognized platform.
Currently, Fetch counts 50+ brands as customers. We ship 1000 packages per day for these brands out of a single 18K SF facility in Lakewood NJ.
Fetch is seeing 5-10% month-over-month growth, driven by our reputation for unbeatable operating performance alongside some of the best tech in the industry. Other 3PLs may merge into Fetch over the next 1-3 years, driving even faster growth than we're already experiencing.
Given our growth, we now need a strong operations leader to continue scaling the team and delivering great outcomes for both current and incoming customers.
As this is a critical role for the company's success, it will report directly into the CEO.
Goals
Take over all aspects of operations management from the CEO within 90 days.
Create a high-performance operating culture with loyal, motivated, accountable staff.
Compensation
Total compensation: $116K annually, consisting of Base Salary and Performance Bonus
Base Salary: $90K base
Performance Bonus: $26K performance-based annual bonus, paid out as $500 every week - contingent on hitting 99.5% same-day shipping, 99.95% order-line fill rate, 0.05% mis-ship rate, and 350% labor leverage (invoiced labor dollars divided by direct-labor cost). These are reflective of Fetch's current operating performance and tracked live on company dashboards.
PTO: 3 weeks paid per year
401k: Available, with up to 6% company match (max allowed by law)
Health insurance: Fetch contributes up to 50% of the premium for any plan you buy for yourself + your family on getcovered.nj.gov
Requirements (will be tested during interview)
Hard skills
Bachelor's degree expected; Operations / STEM degrees preferred
Proven industrial-engineering skills: Lean / Six Sigma, time studies, process optimization
Proven ownership and execution against a continuous-improvement roadmap
Proven ability to fix a broken process
Proven ability to hire, onboard, and fire effectively across staff and management levels
Soft skills
Extreme ownership
Extreme attention to detail
Extreme drive & self-motivation
Extremely fast learner
Contagious passion & optimism
Admired leader
Superb oral communicator
Milestones
Internal-facing
Become forklift-certified and able to certify new forklift drivers for Fetch
Learn every process within the operation: Picking; Packing; Kitting; Receiving; Returns; Cycle Counts; Package intercepts; Cross-border shipments; B2B shipments
Support Fetch's Head of Customer Success on all customer-facing initiatives: new-customer launches, new-product launches, influencer campaigns, dead stock removals, peak season preparation, etc.
Document employee performance expectations in a handbook and share with current and new employees
Document every operational process and make it easy to train new hires
Be able to hire, onboard, and fire effectively at both staff and management levels, using metrics to hold staff accountable
Be able to hire, onboard, and fire temp workers for peak season
Build a resilient operation that does not require heroics from any one person. Test of success: any other person within Operations should be able to take 2 weeks off without jeopardizing Fetch's success.
Develop and execute on a continuous-improvement roadmap for the company, with particular focus on: Preparing for spikes in demand; Expanding warehouse capacity with racking & layout changes; Keeping shipping supplies in-stock
External-facing
Successively take over operational vendor relationships: carriers, staffing agencies, shipping supplies, utilities, contractors, machine dealers. Hold all vendors accountable for meeting Fetch's daily operating needs.
Price and execute new projects with customers, performing time-studies as needed
Operationally onboard all new customers brought in by the CEO & GTM team
$116k yearly 2d ago
Operations Manager, Retail Marketplace | G-III
G-III Apparel Group 4.4
General manager job in Dayton, NJ
Reporting To: Vice President of Network Strategy & Analytics
Profile:
The Retail Marketplace Operations Manager will support the following:
Direct-to-consumer shipping activities including marketplace, drop-shipments, and direct to consumer
Returns management and disposition
Retail and outlet shipping for owned stores
The Manager will play a key role in fostering strong relationships with internal stakeholders in Distribution Operations and the Retail team to optimize performance. This role will support the continuous improvement of the returns process, as well as helping to ensure timely and efficient delivery of merchandise directly to customers or GIII retail outlets.
The ideal candidate will have a proven track record of success in returns management, e-commerce operations, and supply chain logistics, with strong leadership abilities to optimize these areas and collaborate cross-functionally to achieve business goals.
Responsibilities:
Partner with leadership to analyze and accelerate strategies that define and implement best practices for merchandise returns, inventory placement, and disposition.
Develop and implement the overall returns strategy to improve customer satisfaction and optimize the returns process, reducing costs and enhancing operational efficiency.
Lead the development and roll-out of enhanced direct-to-consumer shipping and retail programs to ensure the timely and accurate delivery of products directly to customers.
Compiling forecasts to be used by the operational teams.
Monitor the D2C and retail supply chain performance to ensure timely and accurate fulfillment. This includes working closely with the GIII facility and 3PL leadership teams and the internal operations management team.
Work closely with the Distribution Operations team to update and refine the D2C shipping procedures for the enterprise.
Promote a customer-first approach across all D2C touchpoints, from online ordering to delivery, enhancing customer satisfaction and brand loyalty.
Collaborate with IT teams to ensure that the necessary technology and systems (e.g., order management, fulfillment, and CRM systems) are integrated and optimized for efficient D2C operations.
Identify and execute process improvements for returns handling, ensuring accuracy, timeliness, and alignment with company policies and customer expectations.
Monitor and analyze returns data, identifying trends, root causes, and areas of opportunity for continuous improvement. Provide regular reports to leadership on key metrics, such as return rates, product defects, and cost of returns.
Develop and manage KPIs and reporting frameworks to monitor and evaluate operational performance, identifying opportunities to optimize efficiency and reduce costs.
Lead cross-functional initiatives to facilitate process improvements.
Qualifications/Requirements:
Bachelor's Degree in Logistics, Supply Chain Management, Business Administration or related field.
5+ years of relevant experience, prior experience working cross functionally with CRM, Operations, Finance strongly preferred.
A proven track record in leadership roles with the ability to drive change and foster innovation.
Strong collaboration and creative problem-solving skills
Demonstrated record of achievement in developing key business initiatives and forging productive relationships to drive growth and opportunity.
Proven ability to communicate effectively across all levels of the organization, translating operational data into actionable insights.
Results-oriented, with a focus on operational excellence and continuous improvement.
Exceptional communication and leadership skills.
The pay range for this position is: $75,000 per year -$85,000 per year
Please note that the foregoing compensation information is a good-faith assessment associated with this position only and is provided pursuant to the New York City Salary Transp
arency Law.
About G-III Apparel Group, Ltd. | *************
G-III excels at bringing excitement and confidence to customers through the fashion we create. We are global experts in design, sourcing, manufacturing, distribution and marketing, which enables us to fuel the growth of a substantial portfolio of brands. With more than 30 licensed and owned brands, including some of the most sought-after names in global fashion, our success is driven by our team's entrepreneurial spirit and our deep relationships across the industry.
G-III's owned brands include DKNY, Karl Lagerfeld Paris, Donna Karan, Vilebrequin, Sonia Rykiel, G.H. Bass, Bass Outdoor, Andrew Marc, Eliza J., GIII Sports and more. G-III has fashion licenses under the Calvin Klein, Tommy Hilfiger, Cole Haan, Dockers, Guess?, Kenneth Cole, Levi's, Vince Camuto, Margaritaville and more. G-III also operates retail stores for the DKNY, Karl Lagerfeld Paris and Donna Karan brands.
$75k-85k yearly 4d ago
Operations Manager
Indco Inc., Nj
General manager job in Gloucester City, NJ
Reports to: President
Employment Type: Full-time, On-site
About the Company
We are a growing chemical manufacturer specializing in toll blending, contract packaging, and sales of food & beverage sanitation and janitorial chemical products. We pride ourselves on our flexibility, quality, and customer service, providing customized solutions for a range of industrial and sanitation applications.
Position Overview
The Operations Manager will work closely with the President to manage and coordinate the daily activities of our production, packaging, and logistics operations. This individual will be responsible for keeping all divisions running efficiently - from raw material sourcing to finished product shipment - while maintaining high standards of safety, quality, and customer satisfaction.
This is a hands-on management role in support of the president suited to someone who can balance leadership with practical involvement in the office and on the plant floor.
Key Responsibilities
Production & Daily Operations
Identify what is required for staff to carry out their duties.
Oversee day-to-day blending, filling, and packaging operations. Address concerns in a timely fashion.
Coordinate between the office and warehouse to keep orders moving efficiently.
Derive and analyze reports regarding operations and pass to management when requested.
Evaluate the company's present operational policies and procedures and suggest ways of improving.
Supply Chain & Inventory
Manage raw material and packaging inventory to avoid shortages or excess stock.
Work with suppliers to ensure timely and cost-effective purchasing.
Track inventory usage and maintain accurate records.
Assist in managing shipping and receiving operations.
Compliance & Safety
Maintain a clean, safe, and organized work environment.
Oversee SDS management and staff safety training.
Ensure building compliance.
Administrative & Financial Support
Assist with cost tracking, job costing, and production efficiency reporting.
Help develop and monitor operational budgets.
Provide input on pricing, scheduling, and contract work planning.
Assist in managing office clerical personnel.
Leadership & Team Development
Work alongside staff when needed to meet deadlines or resolve issues.
Assist supervising production, warehouse and office staff; provide daily direction and feedback.
Build a culture of accountability, teamwork, and continuous improvement.
Qualifications
3-7 years of experience in manufacturing operations.
Strong understanding of production processes, safety practices, and inventory management.
Comfortable being hands-on as a leader and directly involved in day-to-day operations.
Ability to coordinate across multiple departments and balance competing priorities.
Solid communication, organization, and problem-solving skills.
$79k-127k yearly est. 2d ago
Senior Manager, Treasury Operations
Aramark Corp 4.3
General manager job in Philadelphia, PA
Are you a strategic thinker with a passion for optimizing cash collection and banking systems and supporting innovation in payments? Aramark is looking for a Senior Manager, Treasury to lead our cash operations and banking services across a national footprint. This is a high-impact role where your expertise will shape the future of our cash infrastructure, enhance customer experience, including "delighting our clients and our clients' customers" and support our growth in a fast-paced, client-driven environment.
What You'll Do:
Strategic Leadership & Payments Innovation
Partner with Operations, IT, Payment Tech and Finance to align cash operations with business goals.
Lead the charge on payment acceptance strategies-think contactless, move towards full cashless, mobile wallets, and real-time payments.
Evaluate and implement cutting-edge payment solutions to boost efficiency and client satisfaction.
Ensure impact to costs, cashflow and reconciliation are included in all decision-making.
Support new client launches, system integrations, and expansion initiatives.
Treasury Operations Excellence
Lead team of three responsible for opening, maintenance, and closing of field merchant processing accounts nationwide.
Oversee credit card settlement with IT Payments team across all physical and digital platforms.
Manage key relationships with payment processors, card networks, and merchant acquirers.
Track all Card Brand Updates. Analyze impact to organization and communicate to IT, Finance and Operations to ensure compliance while minimizing cost and impact to field operations.
Support our global business services team as that team reconciles deposits, chargebacks, and fees, using all opportunities to improve reconciliation, reporting and automation.
Liaison with Cybersecurity and global business services teams to ensure compliance with Payment Card Industry-Data Security Standards (PCI-DSS) and other regulatory standards.
Drive initiatives to reduce transaction costs and accelerate settlement timelines.
Banking Services & Cash Management
Lead team responsible for the opening, maintenance, and closing of field bank accounts nationwide.
Serve as the go-to liaison for banking partners, ensuring top-tier service and optimal fee structures.
Maintain accurate documentation and enforce strong internal controls.
Support cash positioning and forecasting through smart account structuring.
Manage banking & merchant processing aspects of all domestic acquisitions & divestitures.
Support internal financial shared services teams with request for proposals, implementations, improvements and support of banking products.
Team Leadership & Treasury Strategy
Inspire and lead a team of treasury professionals through coaching and development.
Champion automation and digital transformation within treasury operations.
Contribute to broader treasury functions like liquidity management, forecasting, and risk mitigation.
At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.
What You'll Bring:
Bachelor's in finance, accounting, or related field (MBA, Certified Treasury Professional (CTP), Merchant Advisory Group (MAG) member a plus).
7+ years of progressive treasury experience, including 3+ in leadership.
Intermediate level knowledge of and proficiency in credit card processing, merchant services, and banking operations, including banking and merchant processing portals, preferred.
Proven ability to collaborate across teams and drive strategic initiatives.
Experience with retail or consumer-facing payment technologies (POS, e-commerce, omnichannel), preferred.
Strong analytical, negotiation, communication, and project management skills.
Proficiency in account reconciliation products, treasury management systems and ERP systems a plus.
Expertise in data analytics and the ability to build insightful dashboards in Power BI or Tableau is preferred.
Why You'll Love It Here:
Collaborative culture with open communication and minimal hierarchy.
Opportunity to make a real impact and work closely with senior leaders.
A mission-driven company focused on delivering exceptional food experiences.
Flexible work environment and a team that values curiosity, ownership, and continuous improvement.
About Aramark
Our Mission
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
About Aramark
The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at ***************************** or connect with us on Facebook, Instagram and Twitter.
Nearest Major Market: Philadelphia
$110k-158k yearly est. 6d ago
District Manager
Cellcashr-Sell Electronics for Cash
General manager job in Philadelphia, PA
We are looking for a District Manager and team leader to aid in our daily operations across 5+ cell phone retail store locations.
Our company, CellCashr.com, purchases cell phones, tablets, and laptops for cash on site in our store. We then resell them online and at the wholesale level. You should have some knowledge on these kind of electronics, and be able and willing to learn.
We have 5 sites in the DMV and Philadelphia metropolitan area (Philadelphia PA, New Castle DE, Suitland MD, Laurel MD). You must be able and willing to travel between the locations as needed, having a car is a must.
Responsibilities
Work directly with the owners to ensure stores are running smooth
Aide employees in buying products
Travel to our different locations a few times per week or as needed to check on operations
Ensure on site employees are following store guidelines
Record and track inventory for all store locations
Ensure register amounts and cash on hand is accurate
Work to maintain a team in all locations - hiring new front and staff and filling in schedule gaps when necessary
Report to owners any issues, and report status updates throughout day
Skills
Proven work experience with customer service and management
Proven track record of hiring and maintaining a retail team
Basic understanding of handheld electronics and their function
College experience required
Flexibility with schedule
Math and computer proficiency required
Ability to perform in fast paced environment
Prefers and thrives working both independently and among others
Pay starts at $64,500 plus performance based bonuses. Toll and gas related costs will be at company expense.
$64.5k yearly 2d ago
Shift Manager
Buffalo Wild Wings, Inc. 4.3
General manager job in Plainfield, NJ
Shift Manager, you will supervise the operation of our restaurant on a shift-by-shift basis. You will also assist the management team in providing support and coaching team members to ensure tasks are performed effectively, helping create legendary e Shift Manager, Manager, Restaurant, Management
$32k-38k yearly est. 6d ago
Assistant Store Manager - Chico's
Chico's FAS, Inc. 4.1
General manager job in Jenkintown, PA
* This role sets an example through their behaviors, serving as a role model and leading all activities related to providing an exceptional customer experience. * This role operates as the Manager on Duty (MOD) in the absence of another manager, communicating clear action plans that drive productivity to achieve store goals, performs various operational functions and assists with merchandise presentation.
FUNCTIONAL RESPONSIBILITIES:
Drives revenue by proactively managing the customer experience while effectively performing Manager on Duty tasks.
Ensures that the customer remains the top priority while balancing required tasks and overall store operations.
Drives results & anticipates customers' needs while clearly communicating store and individual performance goals to motivate associates.
Models selling behaviors and coaches associates "in the moment" on customer interactions and performance to maximize productivity and capture customer opportunities.
Supports the store's business strategy and adjusts tactics as needed to effectively reach goals.
Clearly communicates company direction to the team.
Maintains a visually appealing store, ensuring proper housekeeping, visual merchandising, and organization.
Supports and maintains merchandise flow/freight processes while ensuring proper execution to current Brand visual standards.
Trains associates on visual merchandising techniques to ensure store is consistently maintained and exceeds the customers expectation.
Assists in the recruiting, attracting, hiring, retention and development of store associates.
Facilitates and/or manages the general operations of the store. Leverages tools, ensuring that the store is in working order and adequately maintained for safe and efficient operations.
Performs all financial activities effectively and in accordance with policy, including cash handling and reporting, price changes, and merchandise handling; ensures all register transactions are completed accurately and in accordance with policy.
Contributes to the efforts to prevent shrink and raise and maintain safety awareness.
Works collaboratively with internal and external partners to accomplish assigned tasks
Supports compliance with all applicable laws, loss prevention policies, operating procedures, and controls; conducts associate training as needed to reinforce proper controls.
Reports to work as scheduled; records time worked in the timekeeping system; remains flexible to the needs of the business.
Other duties as assigned/required.
COMPETENCIES:
Culture Living the Chico's FAS Values and Guiding Principles by demonstrating Customer Focus, Instilling Trust, Driving Engagement and Delivering Results with High Performance.
Manages Complexity Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.
Plans and Aligns Planning and prioritizing work to meet commitments aligned with organizational goals.
Organizational Savvy Maneuvering comfortably through complex policy, process, and people-related organizational dynamics.
Courage Stepping up to address difficult issues, saying what needs to be said.
QUALIFICATIONS:
High School diploma or equivalent required
Must be 18 years old or older
1 year of management experience with an additional 2-4 years' retail experience preferred
Communicates effectively with customers, managers, business partners, and store associates, fostering team commitment and a positive, inclusive environment.
Ability to model Brand appropriate selling behaviors
Knowledge of administrative aspects of store operations; technology proficient and strong business acumen
Ability take initiative, prioritize, and meet deadlines as assigned with minimal supervision and within designated timeframes
Strong training and development skills from previous retail related experience.
Ability to work a full-time flexible schedule to meet the needs of the business, including evening, weekend, and holiday shifts.,
Ability to maneuver around sales floor, stockroom, office, lift to 50 lbs., and retrieve and stock merchandise with or without a reasonable accommodation
0527 Baederwood Shopping Center Jenkintown
Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.
$39k-46k yearly est. 2d ago
Store Manager
Citi Trends, Inc. 4.7
General manager job in Lawrence, NJ
The Store Manager is responsible for playing a critical role in providing support to merchandising, operational and human resources functions for an individual store to achieve or exceed planned sales and profits. This position requires a proactive and vigilant individual who will remain highly engaged with customers, demonstrate integrity, effective communication skills, and the ability to work effectively in a dynamic retail setting. The Store Manager will play a critical role in building a positive work culture, driving employee involvement, and supporting change management efforts within the retail organization.
DUTIES/RESPONSIBILITIES:
Responsible for recruiting, interviewing, hiring, counseling and termination practices including legal compliance and internal processes.
Maintains financial controls including shrink, payroll and other operating expenses.
Maintaining proper inventory controls, facilitate inventory transactions and maintain compliance standards for shrink control
Monitor sales activities to ensure that customers receive satisfactory service.
Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
Ensuring adherence of staff members to all Citi Trends, Inc. policies and procedures.
Performs other duties as may be assigned.
REQUIRED SKILLS/ABILITIES:
Excellent communication and organizational skills.
Ability to work a flexible schedule including nights and weekends.
Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.
EDUCATION/EXPERIENCE:
High school diploma or equivalent.
3-5 years of retail experience as a Store Manager.
5-7 years of retail experience.
PHYSICAL REQUIREMENTS:
Store Managers are scheduled to work 45 hours per week and must be able to perform the essential physical functions listed below with or without accommodation.
Squat/Kneel/Stoop (Frequent to continuous)
Stand/Bend/Walk (Frequent to continuous)
Twist (Occasional to Frequent)
Reach above shoulder (Occasional to Frequent)
Lift/Carry (Occasional to Frequent)
Push/Pull (Occasional to Frequent)
Use of hands (manual dexterity, grasping [Frequent to Continuous])
GENERAL INFORMATION:
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified. Equal employment opportunities are provided to all employees and applicants for employment. Discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. is prohibited.
$39k-50k yearly est. 4d ago
Abercrombie & Fitch - Assistant Manager, Walnut Street
Abercrombie & Fitch Company 4.8
General manager job in Philadelphia, PA
The Assistant Manager is a multi-faceted role that merges business strategy, operations, creativity, and people management. Strategically, assistant managers are responsible for driving sales results by analyzing the business and providing best-in-cl Assistant Manager, Manager, Customer Experience, Assistant, Operations, Retail
$46k-61k yearly est. 6d ago
Retail Parts Pro Store 8543
Advance Auto Parts 4.2
General manager job in Bensalem, PA
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.
What is a Retail Parts Pro?
Professional level sales position capable of supporting advanced functions of the DIY business. The role has expert knowledge of store systems, advanced automotive system knowledge and part knowledge. This role has the ability for advanced identification, trouble shooting and project assistance for DIY customers. The role has the ability to source from numerous places including special order, FDO, second source, etc. The role has in-depth knowledge of the store inventory and maintenance processes. Position is full time.
Primary Responsibilities
Provide GAS2 selling experience for DIY customer visits and phone calls
Achieve personal / store sales goals and service objectives
Manage DIY services including battery installation, testing, wiper installs, etc.
Ensure high standards of customer service and store appearance standards
Key holder responsibilities (task assignment and completion, safety, open/close duties)
Secondary Responsibilities
Assist in store inventory processes including truck put away, shoot outs, cycle counts, back stock, etc.
Store Cleanliness including floors, bathrooms, facing, dusting, parking lot
Provide DIY services including battery installation, testing, wiper installs, etc.
Success Factors
Friendly communication
Ability to locate and stock parts
Safety knowledge and skills
Operating inventory systems and store equipment
Parts and automotive system knowledge skills
Operating POS and Parts lookup systems
Expert at testing and diagnostic equipment for DIY services
ASE P2 certified or ASE ready equivalent
Advanced solution, project and product quality recommendation ability
Advanced parts lookup and sourcing
Advanced selling skills for DIY
Essential Job Skills Necessary for Success as a Retail Parts Pro
Working knowledge of automotive systems, and diagnostic ability to include: internal engine, suspension, brakes, electronic, exhaust, etc.
Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; ability to write simple correspondence
Understand and execute instructions furnished in written, oral, or diagram form
Successfully complete the Parts Knowledge Assessment
Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
Use Microsoft software effectively (Word, Excel required)
Strong organizational skills
Ability to work an assortment of days, evenings, and weekends as needed
Prior Experience that Sets a Retail Parts Pro up for Success
3-5 years of prior automotive parts experience
Proven sales ability with past experience in fulfillment of customer transactions
Education
Certificates, Licenses, Registrations
Must have a valid driver's license
ASE certification preferred, but not required
Physical Demands
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.
California Residents click below for Privacy Notice:
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$29k-43k yearly est. 6d ago
Cross Functional Store Manager
Carmax 4.4
General manager job in Langhorne, PA
Under limited supervision by the Location GeneralManager (LGM), the position is responsible for leading and developing a team of 10-15 cross functional associates to deliver a world class selling experience to CarMax customers. This manager stays actively involved in the sales process and creates a culture of learning by driving training to support the CarMax sales process. The manager will oversee a broad spectrum of store operating processes and procedures in an effort to exceed sales goals and achieve effective execution of CarMax policies.
Principle Duties and Responsibilities:
Strategizes to achieve store's budgets and performance metrics based on corporate business assumptions and LGM prescribed guidelines
Proactively plans for the daily business based on volume and staffing. Executes plans to ensure associates have the tools and training required to deliver a simple and seamless process to the customer tailored to their needs
Analyzes and presents store business results and reports them to the Location GeneralManager and supporting business managers as needed
Actively monitors and adjusts staffing levels based on business needs and staffing model
Opens and closes the store per schedule. Provides management coverage for the entire store
Responsible for managing all aspects of key CarMax Business areas and operating procedures through execution of Area of Responsibility (AOR) duties, leading cross functional teams and problem solving opportunities
Manages positive associate relations and associate development and role models successful behaviors to drive performance through timely and effective feedback including, but not limited to: Individual meetings, file reviews, performance management, and the Annual Performance Review (APR) process
Resolves associate issues in a timely manner and takes appropriate partners
Interviews, hires, trains and promotes associates to support store operations and company growth
Leads training and development activities across business areas, including sales, service operations, merchandising and business operations, to positively impact the customer experience, maximize execution and minimize risk
Partners with and develops associates to resolve customer issues
Obtains and responds to customer feedback by directly interacting with customers, internal staff, written surveys as needed
Partners with appropriate departments and regional team members as needed
Ensures team adheres to asset protection and risk management processes and procedures. Researches and approves transactions that are identified as exceptions to normal business conditions
Executes AOR responsibilities according to company guidelines and checklists
Manages cash and other payment procedures and paperwork processes associated with the sale, wholesale, service and purchase of vehicles
Identifies and raises awareness of opportunities to reduce waste; analyzes and identifies process improvements
Adheres to all CarMax policies and procedures including, but not limited to risk management, loss prevention, standards of professional appearance and proper recording of time
Performs duties and tasks while reporting to the Location GeneralManager ยง Displays financial responsibility through P&L management
Uses all CarMax software and media effectively
Complies with all local, state and federal regulations
Must possess a valid driver's license that meets the CarMax Driver Safety Points Evaluation System criteria, as explained in the CarMax Driver Safety Policy.
$32k-43k yearly est. 1d ago
Assistant Store Manager
JD Finish Line
General manager job in Toms River, NJ
Store Management positions (Assistant Store Managers and Supervisors) will support the Store Manager in all aspects of daily execution of customer service, sales, and development of personnel while staying true to the JD Finish Line brand while performing the following duties:
Sample Responsibilities:
Assists Store Management in all aspects of daily shift management, including customer relations, inventory control, stock room, till/point of sale, procedural tasks and paperwork, visual merchandising, opening and closing the store.
Trains and coaches store associates to promote and execute team, store, and company performance.
Partners with management in planning, implementing, and executing change in regards to company initiatives in order to improve organizational performance.
Supervises shipments deliveries, transfers of merchandise, and POS in order to produce accurate inventory results.
Seeks to understand the customer's needs and wants to benefit the overall customer experience.
Provides constructive feedback and facilitates conflict to ensure the growth and collaboration of team members.
Maintains both individual and shift sales.
Provides daily shift floor coverage.
Demonstrates sound understanding and judgment of store priorities.
Demonstrates a high business acumen including, but not limited to, an in depth knowledge of the store's key performance indicators, inventory movement, and sales performance.
Embraces accountability and sets attainable goals for store sales, metrics, and personnel development.
Accountable for key decision making to influence change, sales, customer service.
Provides security & loss prevention in store for accurate inventory and merchandise flow to minimize company shrink.
Upholds company policies, procedures, and standards regarding personal and store sales/performance metrics.
Assists management with recruiting and interviewing potential employees.
Accountable for opening and closing store procedures to include cash reconciliation, banking, reporting, and security.
Adhere and uphold all company policies and procedures.
Additional duties and projects as required.
Required Education and/or Experience
High School Diploma or GED equivalent; 2+ years' experience in retail leadership strongly preferred; or equivalent combination of education and experience.
Required Computer and/or Technical Skills
Should have basic to intermediate knowledge and abilities with Microsoft Word, Excel, and PowerPoint.
Communication Skills
Must be an effective communicator with internal and external individuals at all levels. This includes spoken, written, electronic, and presentation skills. Communication should be consistently constructive and professional. Must be a good team player.
Decision Making and Problem Solving Skills
Ability to define problems, collect data, establish facts, and draw valid conclusions. Uses specialized knowledge to go beyond the routine to solve complex problems that frequently affect areas beyond own functional area. Must be able to approach unfamiliar situations, projects, and opportunities with confidence and curiosity.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions. Must be at least 18 years or older.
The minimum requirements include the following but reasonable accommodations may be made as related to an employee's religion, ethnicity, or disability:
Requires availability during the hours necessary to open and close the store, which includes mornings, days, and nights,
Requires a minimum of 5 days of availability.
Requires availability on weekends and holidays
Minimum standard of a 30 hour work week.
Punctuality and regular attendance consistent with the company's policies are required for the position.
Must have reliable transportation
Must speak English clearly in order to converse with customers and effectively supervise staff.
Must be able to read and write English and perform business-related mathematics in order to carry out normal business and understand corporate sales reports.
Physical Demands:
Requires standing approximately five to 14 hours per day.
During peak sale periods (e.g. Holiday, Back-to-School), will work for long periods throughout a one to 12 hour day.
Requires stooping and kneeling to place merchandise on customer's feet as well as reaching and pulling to obtain or stock merchandise on storage racks.
May be required to climb ladder or ascend/descend stairs in order to stock and/or acquire merchandise for sale.
Required to lift items weighing 5 - 25 lbs regularly. In certain circumstances, weights may be higher.
Must have good vision, including color differentiation.
The work environment for this position is a moderately noisy retail setting.
Physical Demands - The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The company reserves the right to modify this job description with or without notice. Employees may be asked to perform additional duties outside of normal job scope on a temporary basis per company policy.
EEOC Statement:
The Finish Line, Inc. is an Equal Opportunity Employer and is committed to complying with all federal, state, and local EEO laws. The Finish Line, Inc. prohibits discrimination against employees and applicants for employment based on the individual's race or color, religion or creed, national origin, alienage or citizenship status, marital status, sex, pregnancy status, age, military status, disability, or any other protected characteristic or class protected by law. The Finish Line, Inc. provides reasonable accommodation for disabilities in accordance with applicable laws.
Need accessibility assistance to apply?
Applicants who require accessibility assistance to submit an employment application can either call Finish Line at ************** or email us at ********************************. A member of our Talent Acquisition team will respond as soon as reasonably possible. (This email address and phone number is only for individuals seeking accommodation when applying for a job.)
How much does a general manager earn in Hamilton, NJ?
The average general manager in Hamilton, NJ earns between $49,000 and $170,000 annually. This compares to the national average general manager range of $40,000 to $126,000.
Average general manager salary in Hamilton, NJ
$91,000
What are the biggest employers of General Managers in Hamilton, NJ?
The biggest employers of General Managers in Hamilton, NJ are: