What does a general manager in training do?
The responsibilities of a general manager in training primarily revolve around overseeing the operations in a store or business, ensuring everything is running smoothly. They mainly report to a more experienced or higher-ranking official, following their directives while still under the training program. As a general manager in training, it is essential to have an in-depth understanding of the employee's welfare and the company's vision, mission, and policies, implementing them daily. Furthermore, one must produce consistent progress reports and presentations, all while leading the workforce to reach sales targets and significant customer satisfaction.
General manager in training responsibilities
Here are examples of responsibilities from real general manager in training resumes:
- Provide leadership and direction to facility management and program owners while motivating and interacting with employees to achieve continuous improvement.
- Receive the highest company-wide bonus for an AGM.
- Serve as an associate, manager, and AGM prior to promotion.
- Train all local areas new hire management on all products, services and on company's POS system.
- Focuse all personnel on product quality and supervise a team of 20+ employees as SM and 19 stores as DM.
- Control staffing including interviewing, scheduling and payroll, conducting appraisals and progressive improvement planning.
- Monitor budgets and payroll records, and review financial transactions to ensure that expenditures are authorized and budget.
- Guide and manage the administrative day-to-day academic program and the implementation of strategies by providing leadership to faculty and staff.
- Apply knowledge of ServSafe guidelines and principles to maintain a clean facility that meet and surpass health inspection requirements.
- Develop training agenda and write equipment ISO operating procedures.
- Developed/Specify wine selections and list layout.
- Train and manage FOH staff and improve overall quality, organization and professionalism of restaurant and bakery.
General manager in training skills and personality traits
We calculated that 22% of General Managers In Training are proficient in Customer Service, POS, and Sales Growth. They’re also known for soft skills such as Communication skills, Leadership skills, and Management skills.
We break down the percentage of General Managers In Training that have these skills listed on their resume here:
- Customer Service, 22%
Developed and enhanced customer relationships by establishing, promoting, and maintaining excellent customer service with the sales operations team.
- POS, 12%
Utilized the Aloha system to process bi-weekly payroll and POS.
- Sales Growth, 12%
Earned a reputation among management personnel for consistently generating positive sales growth and controllable profit on a yearly basis.
- Sales Volume, 10%
Achieved sales volume and profitability objectives utilizing all sales channels in a continually changing environment.
- Cleanliness, 7%
Maintain a critical standard for a raw and finished product quality, service speed & quality, cleanliness and sanitation.
- Product Quality, 6%
Planned, developed and implemented work methods to help eliminate operating problems and improve product quality, while observing cost.
Most general managers in training use their skills in "customer service," "pos," and "sales growth" to do their jobs. You can find more detail on essential general manager in training responsibilities here:
Communication skills. To carry out their duties, the most important skill for a general manager in training to have is communication skills. Their role and responsibilities require that "top executives must be able to convey information clearly and persuasively." General managers in training often use communication skills in their day-to-day job, as shown by this real resume: "inventory control / merchandising,addressed and corrected sales staff communication issues in a tactful and effective manner. "
Leadership skills. Another soft skill that's essential for fulfilling general manager in training duties is leadership skills. The role rewards competence in this skill because "top executives must be able to shape and direct an organization by coordinating policies, people, and resources." According to a general manager in training resume, here's how general managers in training can utilize leadership skills in their job responsibilities: "general leadership operations oversight including, cash management, loss prevention, inventory, schedules, environmental safety. "
Problem-solving skills. A big part of what general managers in training do relies on "problem-solving skills." You can see how essential it is to general manager in training responsibilities because "top executives need to identify and resolve issues within an organization." Here's an example of how this skill is used from a resume that represents typical general manager in training tasks: "managed all aspects of store operations including food cost, labor,recruiting, customer interactions and prompt problem resolutions. "
Time-management skills. A commonly-found skill in general manager in training job descriptions, "time-management skills" is essential to what general managers in training do. General manager in training responsibilities rely on this skill because "top executives do many tasks concurrently to ensure that their work gets done and that the organization meets its goals." You can also see how general manager in training duties rely on time-management skills in this resume example: "manage the store operations using strong leadership, time-management, and organization skills ensuring timely opening/closing and efficient operations. "
The three companies that hire the most general manager in trainings are:
- Domino's Pizza1,369 general managers in training jobs
- Advance Auto Parts695 general managers in training jobs
- Love's Travel Stops & Country Stores361 general managers in training jobs
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Compare different general managers in training
General manager in training vs. Co-manager
A co-manager's role is to supervise business operations and perform administrative tasks as support to a manager. One of the primary functions of a co-manager is to delegate tasks of team members and arrange schedules. They also evaluate progress, produce the necessary documentation, maintain a record of data, identify issues and opportunities, and assist in coordinating with other employees. A co-manager may also have the task of hiring and training new workforce members, enforcing policies and regulations at all times.
These skill sets are where the common ground ends though. The responsibilities of a general manager in training are more likely to require skills like "sales growth," "product quality," "training programs," and "gross profit." On the other hand, a job as a co-manager requires skills like "perform routine maintenance," "store sales," "sales floor," and "product knowledge." As you can see, what employees do in each career varies considerably.
Co-managers really shine in the retail industry with an average salary of $64,497. Comparatively, general managers in training tend to make the most money in the hospitality industry with an average salary of $34,275.co-managers tend to reach similar levels of education than general managers in training. In fact, co-managers are 1.2% less likely to graduate with a Master's Degree and 0.1% less likely to have a Doctoral Degree.General manager in training vs. District training manager
A district training manager is responsible for supporting the organization's operations by training and guiding employees with the operational processes, helping them to reach their career growth and developmental excellence. District training managers coordinate with the whole training team with the training executions, ensuring the adequacy of training materials and other resources to adhere to the business requirements and training goals. They must have an excellent expertise with the company's policies to respond to the employees' inquiries and concerns efficiently, teaching them the best techniques and processes to make them successful in their roles.
Each career also uses different skills, according to real general manager in training resumes. While general manager in training responsibilities can utilize skills like "cleanliness," "product quality," "basic math," and "l statements," district training managers use skills like "store management," "store locations," "multi-unit," and "gross margin."
District training managers earn similar levels of education than general managers in training in general. They're 0.3% more likely to graduate with a Master's Degree and 0.1% more likely to earn a Doctoral Degree.General manager in training vs. District manager
District managers oversee the operations of a group of stores or areas covered by the assigned district. They are responsible for ensuring that the sales, marketing, quality control, and people management of their community align with the company's direction. They review the district's financial statement, draft ways to improve the district's key metrics, and mitigate any challenges that may come their way. They are also responsible for hiring store or area managers and training them to ensure that they will be significant contributors to the organization.
Some important key differences between the two careers include a few of the skills necessary to fulfill the responsibilities of each. Some examples from general manager in training resumes include skills like "cleanliness," "product quality," "basic math," and "food safety," whereas a district manager is more likely to list skills in "multi-unit," "financial performance," "performance management," and "work ethic. "
District managers make a very good living in the pharmaceutical industry with an average annual salary of $119,906. On the other hand, general managers in training are paid the highest salary in the hospitality industry, with average annual pay of $34,275.Most district managers achieve a similar degree level compared to general managers in training. For example, they're 1.6% more likely to graduate with a Master's Degree, and 0.0% more likely to earn a Doctoral Degree.General manager in training vs. Co-manager/store manager
A co-manager/store manager oversees the daily operations of a store, ensuring smooth workflow and customer satisfaction. They are in charge of setting goals and sales targets, establishing guidelines and timelines, delegating responsibilities among staff, and developing strategies to optimize store operations. They are also responsible for monitoring all store activities, addressing issues and concerns, and resolving them promptly and efficiently. Moreover, as a co-manager/store manager, it is essential to manage and supervise staff, leading them to reach goals while implementing the store's policies and regulations.
Even though a few skill sets overlap between general managers in training and co-manager/store managers, there are some differences that are important to note. For one, a general manager in training might have more use for skills like "sales growth," "product quality," "training programs," and "gross profit." Meanwhile, some responsibilities of co-manager/store managers require skills like "store associates," "merchandise presentation," "store sales," and "financial performance. "
In general, co-manager/store managers hold similar degree levels compared to general managers in training. Co-manager/store managers are 0.8% less likely to earn their Master's Degree and 0.2% less likely to graduate with a Doctoral Degree.Types of general manager in training
Updated January 8, 2025
